Frequently Asked Questions

Q: How can I reach the Auditor-Controller's office? (Hours, Address, Phone numbers, E-mail).

A: How To Contact Us

Q: Do you have established policies and procedures?

A: Yes, we have a County Accounting Manual (CAM) that has been developed by the Auditor-Controller's office. If you have questions or desire more information on a specific procedure number, please send us an E-mail message.

Q: I have a question about my property taxes. Who should I call?

A: Questions regarding current year payments or prior year delinquencies can be answered by the Tax Collector. Please call (714) 834-3411.

A: Questions regarding assessed values should be directed to the County Assessor. Please call (714) 834-3821.

A: Questions regarding the computation of property tax can be answered by our property tax staff. Please call (714) 834-2455 between the hours of 10:00 a.m. and 3:00 p.m.

Q: When will I receive my property tax refund?

A: Our property tax staff can answer your questions. Please call (714) 834-2455 between the hours of 10:00 a.m. and 3:00 p.m.

Q: How can I obtain a Tax Rate book?

A: You can see The Tax Rate Book on-line; or our property tax staff can provide you with a copy. Please call (714) 834-2455 between the hours of 10:00 a.m. and 3:00 p.m.

Q: I haven't received payment owed to me for jury service. What is the status?

A: Please contact Jury Services Payroll at (714) 834-4641.

Q: Where can I obtain a copy of the County Budget or the Financial Statements?

A: You can view the Financial Statements on-line.
Copies are available by contacting the main reception desk of the Auditor-Controller between the hours of 8:00 a.m. to 5:00 p.m..