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Parent's Toolbox
 Communicate With Us
We make it easy for you to communicate with us! CSS knows how important good communication will be throughout the life of your case, so we offer a wide array of communication tools. Pick the one that works for you - keep in touch and communicate with us often.
Communication Tools
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Customer Connect
...Access at your fingertips
(866) 901-3212
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Ready when you are. 24-hours, 7 days a week! Call (866) 901-3212. Have your case number available, then call to speak to a child support representative. Many services are available from this contact number - just follow the prompts and Customer Connect will take you where you want to go. |
| Contact Us |
Easy-to-find link on our website that offers fast, easy, convenient access to contact information, our location, communicating through email, FAX, our mailing address, and more. |
| Email Us |
Send us updates, ask questions, and let us know about new developments in your life that may effect your case. |
| Schedule an Appointment |
Call (866) 901-3212. Follow the prompts to reach a representative and make an appointment to come into our office. Appointments are available Monday -Friday and one Saturday each month. |
| Saturday Hours |
Our office is open one Saturday each month from 8:00 a.m. until 1:00 p.m. For a list of open Saturdays, click on Saturday Hours link on our website. |
Customer
Computer Center |
The customer computer kiosk center located in our lobby offers all the online services that are available on our website. For a list of available services see the “Online Services” section below. |
| Online Services |
Make a payment online or manage your direct deposit. Submit a change of address or request a review for modification. Estimate child support payment amounts or estimate past due (arrears) payoff date. |
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