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2007 Member Services

Benefits and Coverage/Claims Information 
UnitedHealthCare................1-888-350-5608.
P.O. Box 30882
Salt Lake City, UT  84130
Web site: www.myuhc.com/groups/ocppo 
 
Hospital Precertification Review
UnitedHealthCare................1-888-350-5608
Web site: www.myuhc.com/groups/ocppo 
 
Preferred Provider Organization (PPO) Network 
UnitedHealthCare................1-888-350-5608
Web site: www.myuhc.com/groups/ocppo

Channel Index Page Link

Channel Index Page Link

Cigna

When you need chiropractic care, you have direct access to more than 1,800 credentialed chiropractors servicing every county in California.

This benefit is designed for your convenience.  Your ASHP provider coordinates authorization of all services and claims with ASHP directly, you simply pay your Co-payment at each visit.  Under this chiropractic benefit of your Cigna HealthCare coverage, you can call any ASHP Participating Chiropractor to schedule an Initial Examination.  A referral from your Primary Care Physician is not necessary.  However, your participating Chiropractor will be required to preauthorize all services.

To also obtain a directory of ASHP Participating Chiropractors call the ASHP Member Services Department at 1-800- 678-9133 or from their Web site at www.ashcompanies.com.

Office Visits
You must pay any Co-payments at the time of service.  Each visit to an ASHP Participating Chiropractor is provided at $15.00 (up to 30 visits per calendar year).  If the calendar visit maximum has been exhausted or the service is otherwise not covered, the ASHP Participating Chiropractor will bill you directly for all charges related to the noncovered service.

Covered Services

  • Medically necessary Chiropractic Services for the treatment or diagnosis of Neurmusculo-skeletel Disorders that are:
    Prescribed by an ASHP Participating Chiropractor and described in a treatment plan approved by ASHP; or Emergency Chiropractic Services.
  • X-rays and laboratory tests:
    Are provided at no charge when prescribed by an ASHP Participating Chiropractor,
  • Chiropractic Appliances:
    Are provided when prescribed by an ASHP Participating Chiropractor
  • Emergency Chiropractic Services:
    Are services rendered for the sudden, unexpected onset of an injury or condition affecting the Neuromuscular-skeletal system which manifests itself by acute symptoms of sufficient severity, including sever pain, requiring immediate chiropractic attention.

Questions or concerns, claims for Emergency Chiropractic Services, ASHP business hours are Monday through Friday 5 a.m. to 8 p.m. and Saturday 6 a.m. to 3 p.m.  Please use an ASHP claim form when submitting a claim for emergency Chiropractic Services.  The procedures for Emergency Chiropractic Services are different than the claims procedures for Emergency Medical Services.

Questions or Additional Information
If you wish to receive any further information regarding this new Chiropractic benefit, please contact the ASHP Member Services Department at 1-800- 678-9133 or visit their Web site at www.ashcompanies.com.

City of Buena Park

City of Fullerton Links

City of La Habra Links

City of Placentia Links

Classifications

County of Orange
Revised: 2-19-85
Established: 12-01-81

ACCOUNTANT/AUDITOR SERIES

Class Code Class Title

 

 

7806 Accountant/Auditor I
7807 Accountant/Auditor II

DEFINITION

Under supervision, to perform a variety of accounting and auditing tasks; to write statistical and narrative reports; and to do other work as required.

CLASS CHARACTERISTICS

The class of Accountant/Auditor I is the trainee/entry level of the Accountant/Auditor Series. Under close supervision, incumbents perform the more routine accounting and auditing work of the agency/department. As incumbents become more proficient in their skills, they are promoted to the Accountant/Auditor II level. This level is considered the fully qualified working level. Incumbents at this level perform accounting or auditing projects independently. Typically, incumbents are rotated to different assignments for purposes of staff development.

EXAMPLES OF DUTIES

Accountant/Auditor I positions gain practical experience applying the laws, rules, regulations, procedures and techniques relating to accounting and learn the special regulations and procedures applying to governmental accounting in California; prepares journal entries and assists in the preparation of a variety of analytical accounting, statistical and narrative reports; may supervise the work of clerical staff.

In addition to the above, Accountant/Auditor I and II’s perform other duties depending upon assignment.

Internal Audit Division

Conducts audits and accounting studies of County agencies/departments and districts, observing inventory procedures, taking test counts and seeing that inventory procedures are followed; reviews prior audits, operating policies, procedures and applicable legal requirements; examines and analyzes accounting records and systems; prepares reports on findings and analyses of recommendations; performs the less difficult audits of County agencies/departments and special districts; assists with larger or more difficult audits; verifies the accuracy and effectiveness of accounting records and transactions; determines if expenditures have been made according to contractual requirements and authorized procedures.

Revenue and Budget Unit

Assists in the preparation of budgets, including assembling, reviewing and evaluation of supporting accounting and statistical data.

Grants and Mandated Costs Unit

Assists County agencies/departments in preparing grant claims, in identifying and documenting State mandated costs for various program and revenue losses where the County is able to obtain reimbursement.

Cost Studies and Operations Unit

Assists in the development of information used to recover costs for services provided by County agencies/departments; assists in the operation of the central cost accounting system of the County.

MINIMUM QUALIFICATIONS (may vary with position)

Thorough Knowledge of

Accounting and auditing principles and theories.

General Knowledge of

Accounting and business law terminology, cost accounting methodology, the significance of the accounting cycle and the interrelationship of data contained in various accounts, the principles and functions of management as they apply to financial operations, and the principles and methods involved in implementing and maintaining financial internal controls.

Accounting procedures and transactions used in controlling subsidiary accounts, accruals, deferrals and estimated items, sales, receivables and payables, closing the books and the principles and procedures used in the preparation of financial statements and bank reconciliations.

The methods and procedures involved in conducting audits of accounts and financial records of large organizations, including the uses of audit work paper techniques.

Mathematical techniques and concepts involved in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data including statistical sampling techniques and flow charting methods.

Electronic data processing techniques related to accounting and auditing procedures and practices.

Principles and techniques of supervision.

Ability to

Analyze data, define problem areas, draw logical conclusions, and analyze situations accurately and adopt an effective course of action.

Communicate effectively both orally and in writing including preparing comprehensive, clear and concise accounting and auditing reports and financial statements.

Apply knowledge of mathematics in computing percentages, discounts, interest, profit and loss and other calculations performed in a financial operation.

Understand and apply the principles, laws and procedures involved in the County’s auditing and accounting functions, and interpret and apply legal and administrative concepts to agency/departmental and general accounting systems and budget administration.

Coordinate and functionally supervise clerical staff engaged in fiscal record keeping, plan, organize and direct a small audit program, and establish effective working relationships within the employing agency/department and with other agencies/departments.

Use a County-approved means of transportation to travel to and from work sites. 

Accountant/Auditor I

Option I

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related specialized field to have included thirty-six (36) semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses. (Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor may substitute for the required education.)

Option II

One year of professional accounting and/or auditing experience. Education and training which demonstrates possession of the knowledges and abilities listed may be substituted for experience on the basis of three semester units of education for one month of experience and one hour of training for one hour of experience.

Applicable education includes completed coursework in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other related courses. Applicable professional experience/training includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications.

Accountant/Auditor II

Option I

Education under Option I for Accountant/Auditor I.

And

One year of professional accounting and/or auditing experience which demonstrates possession of the knowledges and abilities listed.

Applicable professional experience includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications.

Option II

Two years of applicable professional accounting and/or auditing experience as identified under Option I above. Applicable education and training referenced in Option II for Accountant/Auditor I may substitute for up to one year of experience.

JLP:mm

1-19-99

Classifications

County of Orange
Revised: 2-19-85
Established: 12-01-81

ACCOUNTANT/AUDITOR SERIES

Class Code Class Title
7806 Accountant/Auditor I
7807 Accountant/Auditor II

DEFINITION

Under supervision, to perform a variety of accounting and auditing tasks; to write statistical and narrative reports; and to do other work as required.

CLASS CHARACTERISTICS

The class of Accountant/Auditor I is the trainee/entry level of the Accountant/Auditor Series. Under close supervision, incumbents perform the more routine accounting and auditing work of the agency/department. As incumbents become more proficient in their skills, they are promoted to the Accountant/Auditor II level. This level is considered the fully qualified working level. Incumbents at this level perform accounting or auditing projects independently. Typically, incumbents are rotated to different assignments for purposes of staff development.

EXAMPLES OF DUTIES

Accountant/Auditor I positions gain practical experience applying the laws, rules, regulations, procedures and techniques relating to accounting and learn the special regulations and procedures applying to governmental accounting in California; prepares journal entries and assists in the preparation of a variety of analytical accounting, statistical and narrative reports; may supervise the work of clerical staff.

In addition to the above, Accountant/Auditor I and II’s perform other duties depending upon assignment.

Internal Audit Division

Conducts audits and accounting studies of County agencies/departments and districts, observing inventory procedures, taking test counts and seeing that inventory procedures are followed; reviews prior audits, operating policies, procedures and applicable legal requirements; examines and analyzes accounting records and systems; prepares reports on findings and analyses of recommendations; performs the less difficult audits of County agencies/departments and special districts; assists with larger or more difficult audits; verifies the accuracy and effectiveness of accounting records and transactions; determines if expenditures have been made according to contractual requirements and authorized procedures.

Revenue and Budget Unit

Assists in the preparation of budgets, including assembling, reviewing and evaluation of supporting accounting and statistical data.

Grants and Mandated Costs Unit

Assists County agencies/departments in preparing grant claims, in identifying and documenting State mandated costs for various program and revenue losses where the County is able to obtain reimbursement.

Cost Studies and Operations Unit

Assists in the development of information used to recover costs for services provided by County agencies/departments; assists in the operation of the central cost accounting system of the County.

MINIMUM QUALIFICATIONS (may vary with position)

Thorough Knowledge of

Accounting and auditing principles and theories.

General Knowledge of

Accounting and business law terminology, cost accounting methodology, the significance of the accounting cycle and the interrelationship of data contained in various accounts, the principles and functions of management as they apply to financial operations, and the principles and methods involved in implementing and maintaining financial internal controls.

Accounting procedures and transactions used in controlling subsidiary accounts, accruals, deferrals and estimated items, sales, receivables and payables, closing the books and the principles and procedures used in the preparation of financial statements and bank reconciliations.

The methods and procedures involved in conducting audits of accounts and financial records of large organizations, including the uses of audit work paper techniques.

Mathematical techniques and concepts involved in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data including statistical sampling techniques and flow charting methods.

Electronic data processing techniques related to accounting and auditing procedures and practices.

Principles and techniques of supervision.

Ability to

Analyze data, define problem areas, draw logical conclusions, and analyze situations accurately and adopt an effective course of action.

Communicate effectively both orally and in writing including preparing comprehensive, clear and concise accounting and auditing reports and financial statements.

Apply knowledge of mathematics in computing percentages, discounts, interest, profit and loss and other calculations performed in a financial operation.

Understand and apply the principles, laws and procedures involved in the County’s auditing and accounting functions, and interpret and apply legal and administrative concepts to agency/departmental and general accounting systems and budget administration.

Coordinate and functionally supervise clerical staff engaged in fiscal record keeping, plan, organize and direct a small audit program, and establish effective working relationships within the employing agency/department and with other agencies/departments.

          Use a County-approved means of transportation to travel to and from work sites. 

Accountant/Auditor I

Option I

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related specialized field to have included thirty-six (36) semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses. (Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor may substitute for the required education.)

Option II

One year of professional accounting and/or auditing experience. Education and training which demonstrates possession of the knowledges and abilities listed may be substituted for experience on the basis of three semester units of education for one month of experience and one hour of training for one hour of experience.

Applicable education includes completed coursework in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other related courses. Applicable professional experience/training includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications.

Accountant/Auditor II

Option I

Education under Option I for Accountant/Auditor I.

And

One year of professional accounting and/or auditing experience which demonstrates possession of the knowledges and abilities listed.

Applicable professional experience includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications.

Option II

Two years of applicable professional accounting and/or auditing experience as identified under Option I above. Applicable education and training referenced in Option II for Accountant/Auditor I may substitute for up to one year of experience.

JLP:mm

1-19-99

Classifications

County of Orange
Series Established: 6-12-90
Incorporated and Title Changed From:
Account Clerk I, Account Clerk II
and Account Clerk III

ACCOUNTING ASSISTANT SERIES SPECIFICATION

CLASS CODE CLASS TITLE
Marshal Superior Court Clerical
0805CL Accounting Assistant I
0810GC 0810SG 0810CL Accounting Assistant II
0815SG 0815CL Senior Accounting Assistant

DEFINITION

Under supervision, to perform a variety of accounting duties related to the maintenance and review of fiscal, financial and statistical records; and to do other work as required.

CLASS CHARACTERISTICS

Accounting Assistants are assigned a variety of duties and responsibilities in the receipt and processing of accounting data including recording, classifying, reviewing and summarizing data for use at a higher level. Assignments may include responsibility for some general office support duties, but the primary focus of the position must be on the financial/accounting duties. Positions are allocated to the various levels on the basis of the types of tasks performed, the complexity and frequency of those tasks, the degree of independence exercised and the decisions made in performing those tasks.

Accounting Assistant I

This is a dual concept class. Positions requiring the performance of a limited range of routine accounting tasks and receiving close supervision on the more difficult duties may be budgeted at this level. Incumbents work within established procedures and clearly defined guidelines which require only limited interpretation and decision-making and are expected to have a basic understanding of the role of accounting systems in an organization.

This class may also be used for training through temporary classification of position(s) budgeted at the journey level. In such cases, the position and incumbent will be considered to have trainee status and the incumbent will be expected to advance to accounting Assistant II by the end of the probationary period. Incumbents with trainee status will be expected to perform a broader range of duties with increasing responsibility and independence as experience is gained.

Accounting Assistant II

This is the journey level class in the series. Working under general supervision, incumbents perform routine to moderately difficult tasks associated with the receipt and processing of financial, fiscal and statistical data. Incumbents typically perform limited interpretation of standard regulations and procedures and research and resolve routine errors/problems without assistance, referring difficult problems to the supervisor. Incumbents work with records that are part of a larger recordkeeping system or may independently maintain records for a small accounting system and are expected to have a general understanding of the structure and functions of the specific accounting system used.

Senior Accounting Assistant

This is the advanced journey level class in the series. Positions in this class work under minimal supervision in all areas of assignment and have a high degree of control over the work product. Incumbents are typically required to possess and regularly apply very broad or complex knowledges and perform a wide variety of difficult and responsible financial/accounting duties which require extensive interpretation and application of complex policies, procedures and regulations. Incumbents are expected to have a thorough understanding of the inter-relationships of internal and external recordkeeping systems. The complexity of the work product, the level of independence exercised and the degree of accountability are the primary factors for allocation at this level.

EXAMPLES OF DUTIES

The following duties are typical of those performed by incumbents in this class series. Not all duties listed are necessarily performed by each individual. The degree of complexity, frequency and breadth of tasks performed in relation to those duties and the independence exercised will vary by the level and status of the position.

Accounting Assistant I and II

  1. Maintains ledgers, journals, logs, files and other accounting records; extracts, posts, adjusts and reconciles entries from supporting documents and records; classifies and codes accounting documents for proper distribution of expenditures into accounts, responsibility centers projects or other categories.

  2. Performs a variety of mathematical calculations; computes charges, interest, penalties, refunds and other financial data; verifies totals and extensions; calculates totals and balances accounting documents to ledgers, control totals and other documents; recommends and/or processes penalty cancellations and refunds.

  3. Monitors revenues, expenditures and appropriations to ensure compliance with established requirements, verify accurate distribution of revenue and costs or for other control.

  4. Reviews and compares accounting documents such as invoices, requisitions, purchase orders, bills, warrants, claims and other documents for consistency, accuracy and adherence to standard procedural requirements; verifies totals and availability of funds before processing; contacts others to resolve discrepancies and/or obtain clarifying data.

  5. Interpret regulations, procedures and contractual or other legal requirements for the purpose of determining the appropriate procedure/regulation or formula to apply; resolves routine problems without assistance; performs research to resolve errors or identify payments; refers the more difficult problems to the higher level.

  6. Prepares a variety of accounting documents including statements, delinquency notices, purchase orders, requisitions and requests for warrant; prepares periodic and special statistical and financial reports; assembles, sorts and tabulates data for inclusion in reports.

  7. Interfaces with the public, vendors and/or other agencies/departments to provide and/or exchange information or explain procedures; may advise others on the accounting records maintained.

  8. Prepares payroll documents and related personnel documents; checks and adjusts attendance records and time sheets; calculates or checks gross pay, overtime and other supplemental pay and pay adjustments.

  9. Maintains fixed asset records, including recording, monitoring, designating items appropriate for fixed asset status or surplus and monitoring status/location of equipment; maintains equipment service records including monitoring of service contracts.

  10. Sorts and lists warrants; balances to disbursement figures; cancels warrants; checks warrants for fraudulent or improper endorsement or other discrepancies.

  11. Acts as control for petty cash or revolving funds; reconciles petty cash or revolving fund accounts; issues funds, food stamps or other items with monetary value; receives fees and issues receipts; adjusts amounts of checks within established limits; balances collections and disbursements; prepares and balances bank deposits and/or transports money for deposit.

  12. May key a variety of accounting documents, memos, letters, statistical reports or other reports incidental to the performance of the general accounting duties.

  13. May have responsibility for inventory, ordering, receipt and distribution of office supplies.

  14. Receives cash or checks for various types of County forms, documents and services; operates cash register.

  15. Operates adding machines, calculators and other office equipment. May operate automated accounting systems to perform general accounting duties including entering and accessing data, changing data and basic manipulation of data; may review and correct computer error reports.

  16. Performs incidental office support work in connection with the accounting duties assigned.

  17. May perform in a lead role over lower level or peer positions; may provide training to other staff; may act in the supervisor's absence.

Senior Accounting Assistant

In addition to the above:

  1. Works under minimal supervision to perform a wide variety of technical/complex financial/accounting duties requiring the application of very broad and complex specialized knowledges.

  2. Prepares, processes and reviews complex fiscal and financial records, statements and transactions involving a broad range of accounting documents and details; summarizes and consolidates records and assimilates into reports or permanent records; may prepare claims for reimbursement from other agencies.

  3. Researches and resolves a variety of difficult problems independently through review of a variety of records; exercises initiative in anticipating or identifying problems or errors and following up to resolve; forecasts impact of potential actions/decisions.

  4. Interprets a wide variety of complex policies, procedures, regulations, contracts and agreements to determine their provisions and regularly applies them to widely varied and/or difficult circumstances.

  5. Makes decisions in a variety of areas within established limits; acts as control and designated signature authority for accounting documents and records.

  6. Reviews, checks and computes work done by others; serves as a resource to staff and acts as an expert on the accounting system(s) used; performs final review of purchase orders, claims, payroll and other accounting documents, including review of documents prepared in other departments.

  7. Interfaces with others in an advisory role in areas within their area of expertise; provides complex information or explanation of complex accounting systems or procedures.

  8. Maintains appropriation and revenue records; encumbers funds by department and budget classification; liquidates encumbrances; prepares journal vouchers and budget transfers.

  9. Maintains and monitors control totals for an accounting records system; reviews account balances and release items for payment; contacts departments or divisions when appropriations are insufficient; holds items until budget transfer is completed.

  10. Audits claims against the County for compliance to requirements, contracts and agreements; reviews agreements, contracts and other documents to determine and apply provisions.

MINIMUM QUALIFICATIONS

All Levels

Knowledge of

Modern practices, procedures, techniques and terminology related to the processing and recording of accounting transactions or statistical information.

Basic principles of business mathematics.

Basic recordkeeping methods.

Methods of handling, recording and controlling monies received and disbursed may be required for some assignments.

Payroll practices and procedures, including FLSA requirements may be required for some assignments.

Basic electronic data processing applications may be required for some assignments.

Senior Accounting Assistant

In addition to the above:

Thorough Knowledge of

Specific County accounting systems, procedures, regulations and source documents, including expenditure, revenue, general ledger and related accounting procedures and the interrelationship of internal and external recordkeeping systems.

Accounting and auditing methodology, terminology and standards.

Laws, rules, regulations and practices/procedures related to payroll, including specialized FLSA requirements for safety positions and operation of automated payroll; systems may be required for some assignments.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Government accounting methods.

Ability to

Understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.

Reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions; recognize and correct computational errors; accurately compare, post and transfer numbers.

Understand the relationships among accounting or statistical records and documents.

Make arithmetical computations rapidly and accurately using the four basic mathematical functions.

Operate calculators, adding machines and other office equipment.

Read, understand and follow written and oral instructions.

Use computer printouts and prepare data in proper format for data entry may be required for some assignments.

Understand and maintain financial/accounting files or other record systems; prepare routine and special financial reports.

Communicate effectively by phone or in person with the public and staff in other agencies/departments; establish and maintain effective working relationships with others.

Operate typewriter, cash register and automated equipment may be required for some assignments.

Learn County accounting systems.

Interpret and apply a variety of regulations, procedures and legal requirements; perform research to resolve problems and correct errors.

Use a County approved means of transportation may be required for some assignments.

Accounting Assistant II

In addition to the above:

Perform a variety of financial or statistical recordkeeping work of moderate difficulty.

Senior Accounting Assistant

In addition to the above:

Perform a wide variety of difficult and responsible financial/accounting duties including a broad range of highly technical/complex and/or specialized transactions.

Review and consolidate records form several sources and summarize/assimilate into reports and other accounting documents.

Education/Experience

Accounting Assistant I

One year of office support experience OR six months experience in the maintenance and review of fiscal, financial or statistical records. Education as described below may be substituted for the required experience.

Accounting Assistant II

One year experience in the maintenance and review of fiscal, financial or statistical records

OR

18 months office support experience which included at least six months in the accounting area. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Senior Accounting Assistant

Two years experience as an Accounting Assistant I or II or higher level accounting class with the County of Orange or equivalent experience. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in a combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial and statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts Degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for the required experience with the exception of the minimum of six months experience in an office setting.

VLH:smb

Classifications

County of Orange
Series Established: 6-12-90
Incorporated and Title Changed From:
Account Clerk I, Account Clerk II
and Account Clerk III

ACCOUNTING ASSISTANT SERIES SPECIFICATION

CLASS CODE CLASS TITLE
Marshal Superior Court Clerical
0805CL Accounting Assistant I
0810GC 0810SG 0810CL Accounting Assistant II
0815SG 0815CL Senior Accounting Assistant

DEFINITION

Under supervision, to perform a variety of accounting duties related to the maintenance and review of fiscal, financial and statistical records; and to do other work as required.

CLASS CHARACTERISTICS

Accounting Assistants are assigned a variety of duties and responsibilities in the receipt and processing of accounting data including recording, classifying, reviewing and summarizing data for use at a higher level. Assignments may include responsibility for some general office support duties, but the primary focus of the position must be on the financial/accounting duties. Positions are allocated to the various levels on the basis of the types of tasks performed, the complexity and frequency of those tasks, the degree of independence exercised and the decisions made in performing those tasks.

Accounting Assistant I

This is a dual concept class. Positions requiring the performance of a limited range of routine accounting tasks and receiving close supervision on the more difficult duties may be budgeted at this level. Incumbents work within established procedures and clearly defined guidelines which require only limited interpretation and decision-making and are expected to have a basic understanding of the role of accounting systems in an organization.

This class may also be used for training through temporary classification of position(s) budgeted at the journey level. In such cases, the position and incumbent will be considered to have trainee status and the incumbent will be expected to advance to accounting Assistant II by the end of the probationary period. Incumbents with trainee status will be expected to perform a broader range of duties with increasing responsibility and independence as experience is gained.

Accounting Assistant II

This is the journey level class in the series. Working under general supervision, incumbents perform routine to moderately difficult tasks associated with the receipt and processing of financial, fiscal and statistical data. Incumbents typically perform limited interpretation of standard regulations and procedures and research and resolve routine errors/problems without assistance, referring difficult problems to the supervisor. Incumbents work with records that are part of a larger recordkeeping system or may independently maintain records for a small accounting system and are expected to have a general understanding of the structure and functions of the specific accounting system used.

Senior Accounting Assistant

This is the advanced journey level class in the series. Positions in this class work under minimal supervision in all areas of assignment and have a high degree of control over the work product. Incumbents are typically required to possess and regularly apply very broad or complex knowledges and perform a wide variety of difficult and responsible financial/accounting duties which require extensive interpretation and application of complex policies, procedures and regulations. Incumbents are expected to have a thorough understanding of the inter-relationships of internal and external recordkeeping systems. The complexity of the work product, the level of independence exercised and the degree of accountability are the primary factors for allocation at this level.

EXAMPLES OF DUTIES

The following duties are typical of those performed by incumbents in this class series. Not all duties listed are necessarily performed by each individual. The degree of complexity, frequency and breadth of tasks performed in relation to those duties and the independence exercised will vary by the level and status of the position.

Accounting Assistant I and II

  1. Maintains ledgers, journals, logs, files and other accounting records; extracts, posts, adjusts and reconciles entries from supporting documents and records; classifies and codes accounting documents for proper distribution of expenditures into accounts, responsibility centers projects or other categories.

  2. Performs a variety of mathematical calculations; computes charges, interest, penalties, refunds and other financial data; verifies totals and extensions; calculates totals and balances accounting documents to ledgers, control totals and other documents; recommends and/or processes penalty cancellations and refunds.

  3. Monitors revenues, expenditures and appropriations to ensure compliance with established requirements, verify accurate distribution of revenue and costs or for other control.

  4. Reviews and compares accounting documents such as invoices, requisitions, purchase orders, bills, warrants, claims and other documents for consistency, accuracy and adherence to standard procedural requirements; verifies totals and availability of funds before processing; contacts others to resolve discrepancies and/or obtain clarifying data.

  5. Interpret regulations, procedures and contractual or other legal requirements for the purpose of determining the appropriate procedure/regulation or formula to apply; resolves routine problems without assistance; performs research to resolve errors or identify payments; refers the more difficult problems to the higher level.

  6. Prepares a variety of accounting documents including statements, delinquency notices, purchase orders, requisitions and requests for warrant; prepares periodic and special statistical and financial reports; assembles, sorts and tabulates data for inclusion in reports.

  7. Interfaces with the public, vendors and/or other agencies/departments to provide and/or exchange information or explain procedures; may advise others on the accounting records maintained.

  8. Prepares payroll documents and related personnel documents; checks and adjusts attendance records and time sheets; calculates or checks gross pay, overtime and other supplemental pay and pay adjustments.

  9. Maintains fixed asset records, including recording, monitoring, designating items appropriate for fixed asset status or surplus and monitoring status/location of equipment; maintains equipment service records including monitoring of service contracts.

  10. Sorts and lists warrants; balances to disbursement figures; cancels warrants; checks warrants for fraudulent or improper endorsement or other discrepancies.

  11. Acts as control for petty cash or revolving funds; reconciles petty cash or revolving fund accounts; issues funds, food stamps or other items with monetary value; receives fees and issues receipts; adjusts amounts of checks within established limits; balances collections and disbursements; prepares and balances bank deposits and/or transports money for deposit.

  12. May key a variety of accounting documents, memos, letters, statistical reports or other reports incidental to the performance of the general accounting duties.

  13. May have responsibility for inventory, ordering, receipt and distribution of office supplies.

  14. Receives cash or checks for various types of County forms, documents and services; operates cash register.

  15. Operates adding machines, calculators and other office equipment. May operate automated accounting systems to perform general accounting duties including entering and accessing data, changing data and basic manipulation of data; may review and correct computer error reports.

  16. Performs incidental office support work in connection with the accounting duties assigned.

  17. May perform in a lead role over lower level or peer positions; may provide training to other staff; may act in the supervisor's absence.

Senior Accounting Assistant

In addition to the above:

  1. Works under minimal supervision to perform a wide variety of technical/complex financial/accounting duties requiring the application of very broad and complex specialized knowledges.

  2. Prepares, processes and reviews complex fiscal and financial records, statements and transactions involving a broad range of accounting documents and details; summarizes and consolidates records and assimilates into reports or permanent records; may prepare claims for reimbursement from other agencies.

  3. Researches and resolves a variety of difficult problems independently through review of a variety of records; exercises initiative in anticipating or identifying problems or errors and following up to resolve; forecasts impact of potential actions/decisions.

  4. Interprets a wide variety of complex policies, procedures, regulations, contracts and agreements to determine their provisions and regularly applies them to widely varied and/or difficult circumstances.

  5. Makes decisions in a variety of areas within established limits; acts as control and designated signature authority for accounting documents and records.

  6. Reviews, checks and computes work done by others; serves as a resource to staff and acts as an expert on the accounting system(s) used; performs final review of purchase orders, claims, payroll and other accounting documents, including review of documents prepared in other departments.

  7. Interfaces with others in an advisory role in areas within their area of expertise; provides complex information or explanation of complex accounting systems or procedures.

  8. Maintains appropriation and revenue records; encumbers funds by department and budget classification; liquidates encumbrances; prepares journal vouchers and budget transfers.

  9. Maintains and monitors control totals for an accounting records system; reviews account balances and release items for payment; contacts departments or divisions when appropriations are insufficient; holds items until budget transfer is completed.

  10. Audits claims against the County for compliance to requirements, contracts and agreements; reviews agreements, contracts and other documents to determine and apply provisions.

MINIMUM QUALIFICATIONS

All Levels

Knowledge of

Modern practices, procedures, techniques and terminology related to the processing and recording of accounting transactions or statistical information.

Basic principles of business mathematics.

Basic recordkeeping methods.

Methods of handling, recording and controlling monies received and disbursed may be required for some assignments.

Payroll practices and procedures, including FLSA requirements may be required for some assignments.

Basic electronic data processing applications may be required for some assignments.

Senior Accounting Assistant

In addition to the above:

Thorough Knowledge of

Specific County accounting systems, procedures, regulations and source documents, including expenditure, revenue, general ledger and related accounting procedures and the interrelationship of internal and external recordkeeping systems.

Accounting and auditing methodology, terminology and standards.

Laws, rules, regulations and practices/procedures related to payroll, including specialized FLSA requirements for safety positions and operation of automated payroll; systems may be required for some assignments.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Government accounting methods.

Ability to

Understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.

Reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions; recognize and correct computational errors; accurately compare, post and transfer numbers.

Understand the relationships among accounting or statistical records and documents.

Make arithmetical computations rapidly and accurately using the four basic mathematical functions.

Operate calculators, adding machines and other office equipment.

Read, understand and follow written and oral instructions.

Use computer printouts and prepare data in proper format for data entry may be required for some assignments.

Understand and maintain financial/accounting files or other record systems; prepare routine and special financial reports.

Communicate effectively by phone or in person with the public and staff in other agencies/departments; establish and maintain effective working relationships with others.

Operate typewriter, cash register and automated equipment may be required for some assignments.

Learn County accounting systems.

Interpret and apply a variety of regulations, procedures and legal requirements; perform research to resolve problems and correct errors.

Use a County approved means of transportation may be required for some assignments.

Accounting Assistant II

In addition to the above:

Perform a variety of financial or statistical recordkeeping work of moderate difficulty.

Senior Accounting Assistant

In addition to the above:

Perform a wide variety of difficult and responsible financial/accounting duties including a broad range of highly technical/complex and/or specialized transactions.

Review and consolidate records form several sources and summarize/assimilate into reports and other accounting documents.

Education/Experience

Accounting Assistant I

One year of office support experience OR six months experience in the maintenance and review of fiscal, financial or statistical records. Education as described below may be substituted for the required experience.

Accounting Assistant II

One year experience in the maintenance and review of fiscal, financial or statistical records

OR

18 months office support experience which included at least six months in the accounting area. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Senior Accounting Assistant

Two years experience as an Accounting Assistant I or II or higher level accounting class with the County of Orange or equivalent experience. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in a combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial and statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts Degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for the required experience with the exception of the minimum of six months experience in an office setting.

VLH:smb

Classifications

Classifications

County of Orange
Series Established: 6-12-90
Incorporated and Title Changed From:
Account Clerk I, Account Clerk II
and Account Clerk III

ACCOUNTING ASSISTANT SERIES SPECIFICATION

CLASS CODE CLASS TITLE
Marshal Superior Court Clerical
0805CL Accounting Assistant I
0810GC 0810SG 0810CL Accounting Assistant II
0815SG 0815CL Senior Accounting Assistant

DEFINITION

Under supervision, to perform a variety of accounting duties related to the maintenance and review of fiscal, financial and statistical records; and to do other work as required.

CLASS CHARACTERISTICS

Accounting Assistants are assigned a variety of duties and responsibilities in the receipt and processing of accounting data including recording, classifying, reviewing and summarizing data for use at a higher level. Assignments may include responsibility for some general office support duties, but the primary focus of the position must be on the financial/accounting duties. Positions are allocated to the various levels on the basis of the types of tasks performed, the complexity and frequency of those tasks, the degree of independence exercised and the decisions made in performing those tasks.

Accounting Assistant I

This is a dual concept class. Positions requiring the performance of a limited range of routine accounting tasks and receiving close supervision on the more difficult duties may be budgeted at this level. Incumbents work within established procedures and clearly defined guidelines which require only limited interpretation and decision-making and are expected to have a basic understanding of the role of accounting systems in an organization.

This class may also be used for training through temporary classification of position(s) budgeted at the journey level. In such cases, the position and incumbent will be considered to have trainee status and the incumbent will be expected to advance to accounting Assistant II by the end of the probationary period. Incumbents with trainee status will be expected to perform a broader range of duties with increasing responsibility and independence as experience is gained.

Accounting Assistant II

This is the journey level class in the series. Working under general supervision, incumbents perform routine to moderately difficult tasks associated with the receipt and processing of financial, fiscal and statistical data. Incumbents typically perform limited interpretation of standard regulations and procedures and research and resolve routine errors/problems without assistance, referring difficult problems to the supervisor. Incumbents work with records that are part of a larger recordkeeping system or may independently maintain records for a small accounting system and are expected to have a general understanding of the structure and functions of the specific accounting system used.

Senior Accounting Assistant

This is the advanced journey level class in the series. Positions in this class work under minimal supervision in all areas of assignment and have a high degree of control over the work product. Incumbents are typically required to possess and regularly apply very broad or complex knowledges and perform a wide variety of difficult and responsible financial/accounting duties which require extensive interpretation and application of complex policies, procedures and regulations. Incumbents are expected to have a thorough understanding of the inter-relationships of internal and external recordkeeping systems. The complexity of the work product, the level of independence exercised and the degree of accountability are the primary factors for allocation at this level.

EXAMPLES OF DUTIES

The following duties are typical of those performed by incumbents in this class series. Not all duties listed are necessarily performed by each individual. The degree of complexity, frequency and breadth of tasks performed in relation to those duties and the independence exercised will vary by the level and status of the position.

Accounting Assistant I and II

  1. Maintains ledgers, journals, logs, files and other accounting records; extracts, posts, adjusts and reconciles entries from supporting documents and records; classifies and codes accounting documents for proper distribution of expenditures into accounts, responsibility centers projects or other categories.

  2. Performs a variety of mathematical calculations; computes charges, interest, penalties, refunds and other financial data; verifies totals and extensions; calculates totals and balances accounting documents to ledgers, control totals and other documents; recommends and/or processes penalty cancellations and refunds.

  3. Monitors revenues, expenditures and appropriations to ensure compliance with established requirements, verify accurate distribution of revenue and costs or for other control.

  4. Reviews and compares accounting documents such as invoices, requisitions, purchase orders, bills, warrants, claims and other documents for consistency, accuracy and adherence to standard procedural requirements; verifies totals and availability of funds before processing; contacts others to resolve discrepancies and/or obtain clarifying data.

  5. Interpret regulations, procedures and contractual or other legal requirements for the purpose of determining the appropriate procedure/regulation or formula to apply; resolves routine problems without assistance; performs research to resolve errors or identify payments; refers the more difficult problems to the higher level.

  6. Prepares a variety of accounting documents including statements, delinquency notices, purchase orders, requisitions and requests for warrant; prepares periodic and special statistical and financial reports; assembles, sorts and tabulates data for inclusion in reports.

  7. Interfaces with the public, vendors and/or other agencies/departments to provide and/or exchange information or explain procedures; may advise others on the accounting records maintained.

  8. Prepares payroll documents and related personnel documents; checks and adjusts attendance records and time sheets; calculates or checks gross pay, overtime and other supplemental pay and pay adjustments.

  9. Maintains fixed asset records, including recording, monitoring, designating items appropriate for fixed asset status or surplus and monitoring status/location of equipment; maintains equipment service records including monitoring of service contracts.

  10. Sorts and lists warrants; balances to disbursement figures; cancels warrants; checks warrants for fraudulent or improper endorsement or other discrepancies.

  11. Acts as control for petty cash or revolving funds; reconciles petty cash or revolving fund accounts; issues funds, food stamps or other items with monetary value; receives fees and issues receipts; adjusts amounts of checks within established limits; balances collections and disbursements; prepares and balances bank deposits and/or transports money for deposit.

  12. May key a variety of accounting documents, memos, letters, statistical reports or other reports incidental to the performance of the general accounting duties.

  13. May have responsibility for inventory, ordering, receipt and distribution of office supplies.

  14. Receives cash or checks for various types of County forms, documents and services; operates cash register.

  15. Operates adding machines, calculators and other office equipment. May operate automated accounting systems to perform general accounting duties including entering and accessing data, changing data and basic manipulation of data; may review and correct computer error reports.

  16. Performs incidental office support work in connection with the accounting duties assigned.

  17. May perform in a lead role over lower level or peer positions; may provide training to other staff; may act in the supervisor's absence.

Senior Accounting Assistant

In addition to the above:

  1. Works under minimal supervision to perform a wide variety of technical/complex financial/accounting duties requiring the application of very broad and complex specialized knowledges.

  2. Prepares, processes and reviews complex fiscal and financial records, statements and transactions involving a broad range of accounting documents and details; summarizes and consolidates records and assimilates into reports or permanent records; may prepare claims for reimbursement from other agencies.

  3. Researches and resolves a variety of difficult problems independently through review of a variety of records; exercises initiative in anticipating or identifying problems or errors and following up to resolve; forecasts impact of potential actions/decisions.

  4. Interprets a wide variety of complex policies, procedures, regulations, contracts and agreements to determine their provisions and regularly applies them to widely varied and/or difficult circumstances.

  5. Makes decisions in a variety of areas within established limits; acts as control and designated signature authority for accounting documents and records.

  6. Reviews, checks and computes work done by others; serves as a resource to staff and acts as an expert on the accounting system(s) used; performs final review of purchase orders, claims, payroll and other accounting documents, including review of documents prepared in other departments.

  7. Interfaces with others in an advisory role in areas within their area of expertise; provides complex information or explanation of complex accounting systems or procedures.

  8. Maintains appropriation and revenue records; encumbers funds by department and budget classification; liquidates encumbrances; prepares journal vouchers and budget transfers.

  9. Maintains and monitors control totals for an accounting records system; reviews account balances and release items for payment; contacts departments or divisions when appropriations are insufficient; holds items until budget transfer is completed.

  10. Audits claims against the County for compliance to requirements, contracts and agreements; reviews agreements, contracts and other documents to determine and apply provisions.

MINIMUM QUALIFICATIONS

All Levels

Knowledge of

Modern practices, procedures, techniques and terminology related to the processing and recording of accounting transactions or statistical information.

Basic principles of business mathematics.

Basic recordkeeping methods.

Methods of handling, recording and controlling monies received and disbursed may be required for some assignments.

Payroll practices and procedures, including FLSA requirements may be required for some assignments.

Basic electronic data processing applications may be required for some assignments.

Senior Accounting Assistant

In addition to the above:

Thorough Knowledge of

Specific County accounting systems, procedures, regulations and source documents, including expenditure, revenue, general ledger and related accounting procedures and the interrelationship of internal and external recordkeeping systems.

Accounting and auditing methodology, terminology and standards.

Laws, rules, regulations and practices/procedures related to payroll, including specialized FLSA requirements for safety positions and operation of automated payroll; systems may be required for some assignments.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Government accounting methods.

Ability to

Understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.

Reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions; recognize and correct computational errors; accurately compare, post and transfer numbers.

Understand the relationships among accounting or statistical records and documents.

Make arithmetical computations rapidly and accurately using the four basic mathematical functions.

Operate calculators, adding machines and other office equipment.

Read, understand and follow written and oral instructions.

Use computer printouts and prepare data in proper format for data entry may be required for some assignments.

Understand and maintain financial/accounting files or other record systems; prepare routine and special financial reports.

Communicate effectively by phone or in person with the public and staff in other agencies/departments; establish and maintain effective working relationships with others.

Operate typewriter, cash register and automated equipment may be required for some assignments.

Learn County accounting systems.

Interpret and apply a variety of regulations, procedures and legal requirements; perform research to resolve problems and correct errors.

Use a County approved means of transportation may be required for some assignments.

Accounting Assistant II

In addition to the above:

Perform a variety of financial or statistical recordkeeping work of moderate difficulty.

Senior Accounting Assistant

In addition to the above:

Perform a wide variety of difficult and responsible financial/accounting duties including a broad range of highly technical/complex and/or specialized transactions.

Review and consolidate records form several sources and summarize/assimilate into reports and other accounting documents.

Education/Experience

Accounting Assistant I

One year of office support experience OR six months experience in the maintenance and review of fiscal, financial or statistical records. Education as described below may be substituted for the required experience.

Accounting Assistant II

One year experience in the maintenance and review of fiscal, financial or statistical records

OR

18 months office support experience which included at least six months in the accounting area. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Senior Accounting Assistant

Two years experience as an Accounting Assistant I or II or higher level accounting class with the County of Orange or equivalent experience. Candidates must have a minimum of six months experience in an office setting. Experience beyond the minimum six months may be substituted by education as described below.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in a combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial and statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts Degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for the required experience with the exception of the minimum of six months experience in an office setting.

VLH:smb

Classifications

County of Orange
Established: 4/20/90
Replaces all Principal Account Clerk,
Supervising Account Clerk and
Accounts Division Supervisor classes
Administrative Change: 10/30/92

ACCOUNTING OFFICE SUPERVISOR SERIES

Sup Ct SupvMgmt
0410 0821 Accounting Office Supervisor I
0412 0822 Accounting Office Supervisor II
0823 Senior Accounting Office Supervisor I
0824 Senior Accounting Office Supervisor II

DEFINITION

Under general supervision, to supervise and personally perform a variety of accounting duties related to the maintenance and review of fiscal, financial and statistical records, and to do other work as required.

CLASS CHARACTERISTICS

Positions in this series supervise a group of accounting support positions with responsibility for performing a variety of accounting duties in the receipt and processing of accounting data. Incumbents are required to possess technical accounting knowledge and personally perform difficult and complex accounting duties in addition to their supervisory responsibilities. Positions are allocated to the various levels in the series on the basis of the size and/or level of staff, the diversity/difficulty of functions supervised and the nature of the technical accounting and administrative/program support duties performed by the incumbent. Positions in this series are distinguished from the Office Supervisor series by assignment over a unit with a primary focus on accounting related functions, but incumbents may also supervise office support positions.

Accounting Office Supervisor I

Direct supervision of a small group of accounting support positions performing routine to moderately difficult duties/computations. Incumbents typically have responsibility for a narrow range of functions and are expected to perform difficult to complex accounting work in addition to supervising others.

Accounting Office Supervisor II

Direct supervision of a large group of accounting support positions performing routine to moderately difficult duties/computations OR a smaller group performing specialized and/or complex accounting functions. The emphasis of the position is on supervision, but incumbents typically also perform some of the more complex duties in the unit.

Senior Accounting Office Supervisor I

Positions at this level have responsibility for supervision of subordinates through one or more subordinate supervisors or supervision of Accounting Technician positions performing highly responsible and complex work in the specialized/technical review, final approval and control of complex and varied accounting records, accounts or claims against the County. Incumbents are required to apply technical accounting knowledge to resolve problems within the area of assignment and may have responsibility for the operation of a specific accounting system. The emphasis is on planning and supervision rather than participating in the work of the unit and incumbents frequently perform a variety of program/administrative support duties for higher level positions.

Senior Accounting Office Supervisor II

Supervision of a large accounting organizational unit performing a wide variety of very difficult and technical accounting work through subordinate supervisors. The work of the division includes complex fiscal reporting, maintenance of comprehensive fiscal accounts and review of complex fiscal records. Positions at this level perform a wide range of program/administrative functions in support of a manager or other higher level positions.

These duties include special projects and assumption of a variety of administrative detail which would otherwise be performed by the manager. They require the incumbent to exercise considerable independence, judgment and decision-making skills, act as a resource and expert to others on the office accounting functions and interface with managers and high level staff of other departments. The size of staff and diversity of the work require that the supervisory role be focused on planning and scheduling work and that direct supervision of staff be delegated to subordinate supervisors.

SUPERVISORY DUTIES

The following supervisory duties are expected to be performed at all levels when situations require:

Plan work and set priorities of work

Set or recommend work performance standards

Assign work to staff

Review work procedures and recommend or change procedures to be more time/cost efficient

Implement changes required by law or regulations

Review and rate applications of candidates for hire or promotion to position vacancies

Interview candidates for hire or promotion

Make recommendations for hire or promotion

Train staff in how to perform the work (including office/program policies and procedures)

Evaluate staff performance, conduct performance review interviews, prepare and sign performance reviews

Recommend staff performance recognition including salary merit increases

Review grievances, conduct grievance meetings and prepare written response to grievances

Conduct interviews of staff with performance problems, prepare interview/performance memos

Recommend merit increase deferrals/denials or formal discipline when necessary

Conduct discipline interviews initiating formal discipline procedures

Prepare written reprimand, suspension and discharge letters

EXAMPLES OF OTHER DUTIES (Not inclusive and will vary with assignment)

Gathers information to identify and analyze procedural and/or technical problems; develops recommendations regarding resolution of the problems and/or acts to resolve the problems; acts as a resource to staff on non-routine transactions.

Assists managers and professional accounting staff in conducting special projects and performing a variety of administrative and program support duties.

Maintains security, physical maintenance, health and safety of a facility and its equipment.

Administers use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring that problems are resolved.

Develops, provides, and/or directs the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

Compiles data for, prepares and reviews financial and statistical reports, claims, statements and revenue analyses; may compile budget data and assist in preparing department budget requests.

Interprets complex and/or varied source documents, regulations and procedures and applies these to difficult circumstances; explains complex financial processes and accounting requirements to department personnel, other agencies/departments and the public; answers questions that involve searching for and abstracting technical data and detailed explanation.

Performs final audit and acts as signature authority for claims, warrants, vouchers, payroll documents, purchase orders, supporting bills and other accounting documents; releases items for payment.

Interfaces with the public and other agencies/departments in an advisory role and where contacts may be difficult; acts as liaison to other divisions or departments/agencies on projects and problem areas; coordinates scheduling and work flow.

Personally performs technical/complex financial/accounting duties.

Reviews, evaluates and monitors financial documents to analyze revenues and expenditures and perform cost control.

MINIMUM QUALIFICATIONS

Knowledge of:

General purpose, principles, practices, procedures and terminology of accounting/financial recordkeeping and statistical reporting procedures.

Governmental accounting systems and procedures.

Principles of office management; modern office procedures, practices and equipment.

Methods of coding and classifying accounting documents; cost accounting methods.

Principles and practices of supervision including hiring, training, and evaluation of subordinates.

Applications of automated accounting systems may be required for some assignments.

Senior Accounting Office Supervisor I and Senior Accounting Office Supervisor II

In addition to the above:

Thorough Knowledge of:

Specific County accounting systems, procedures, regulations and source documents in the area of assignment and the interrelationships of internal and external recordkeeping systems.

General Knowledge of:

Legal requirements of County contracts, agreements, minute orders and resolutions.

Ability to:

Perform a wide variety of difficult and responsible financial/accounting and/or recordkeeping work; perform mathematical computations accurately.

Prepare concise, detailed written reports and financial statements and maintain ledgers, journals and other accounting records.

Effectively supervise employees engaged in performing a variety of accounting duties; train and evaluate subordinates.

Operate standard office machines and automated equipment may be required for some assignments.

Communicate effectively both orally and in writing; establish and maintain effective working relationships with others.

Review the work of others to ensure accuracy and compliance with administrative and legal requirements; consolidate records from several sources and summarize/assimilate into reports and other accounting documents.

Reconcile differences within the recordkeeping system and related transactions.

Understand interrelationships among financial/accounting records and documents; analyze financial/accounting data and draw logical conclusions.

Understand, interpret and apply a variety of complex policies, procedures, rules, regulations, contracts, court documents or other legal documents.

Understand and use computer print-outs and data.

Use a County-approved means of transportation may be required for some assignments.

Accounting Office Supervisor II

In addition to the above:

Supervise positions performing specialized and complex accounting duties.

Senior Accounting Office Supervisor I and Senior Accounting Office Supervisor II

In addition to the above:

Supervise subordinates, including positions performing specialized and complex accounting duties, through subordinate supervisors.

EDUCATION/EXPERIENCE

Accounting Office Supervisor I

18 months experience in the maintenance and review of fiscal, financial and/or statistical records OR two years general office experience which includes at least six months in the accounting area. Experience beyond a minimum of six months in the accounting area may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Accounting Office Supervisor II

18 months progressively responsible experience in the maintenance and review of fiscal, financial and/or statistical records OR two years general office experience which includes at least one year progressively responsible experience in the accounting area. Experience beyond a minimum of six months in the accounting area may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Senior Accounting Office Supervisor I

Three years experience in the maintenance and review of fiscal, financial and/or statistical records OR four years general office experience which includes at least 18 months in the accounting area.

Applicants must have a minimum of one year accounting experience AND one year supervisory experience. Other experience listed may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Senior Accounting Office Supervisor II

Four years experience in the maintenance and review of fiscal, financial and/or statistical records OR five years general office experience which includes at least 18 months in the accounting area.

Applicants must have a minimum of one year accounting experience AND one year supervisory experience. Other experience listed may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least four approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in any combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours

of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for two years of experience.

Supervisory Course Areas

(See the current County Training Schedules for titles of actual approved classes)

*Affirmative Action

Communication

Decision Making

Delegation

*Discipline

Employee/Labor Relations

*Grievance Handling

Interaction Management

Interviewing/Selecting Employees

Motivation

Performance Evaluation

Planning/Scheduling

Problem Solving

Supervisory Interpersonal Skills

Teambuilding

*Must be County specific courses

GS:rs

Classifications

County of Orange
Established: 4/20/90
Replaces all Principal Account Clerk,
Supervising Account Clerk and
Accounts Division Supervisor classes
Administrative Change: 10/30/92

ACCOUNTING OFFICE SUPERVISOR SERIES

Sup Ct SupvMgmt
0410 0821 Accounting Office Supervisor I
0412 0822 Accounting Office Supervisor II
0823 Senior Accounting Office Supervisor I
0824 Senior Accounting Office Supervisor II

DEFINITION

Under general supervision, to supervise and personally perform a variety of accounting duties related to the maintenance and review of fiscal, financial and statistical records, and to do other work as required.

CLASS CHARACTERISTICS

Positions in this series supervise a group of accounting support positions with responsibility for performing a variety of accounting duties in the receipt and processing of accounting data. Incumbents are required to possess technical accounting knowledge and personally perform difficult and complex accounting duties in addition to their supervisory responsibilities. Positions are allocated to the various levels in the series on the basis of the size and/or level of staff, the diversity/difficulty of functions supervised and the nature of the technical accounting and administrative/program support duties performed by the incumbent. Positions in this series are distinguished from the Office Supervisor series by assignment over a unit with a primary focus on accounting related functions, but incumbents may also supervise office support positions.

Accounting Office Supervisor I

Direct supervision of a small group of accounting support positions performing routine to moderately difficult duties/computations. Incumbents typically have responsibility for a narrow range of functions and are expected to perform difficult to complex accounting work in addition to supervising others.

Accounting Office Supervisor II

Direct supervision of a large group of accounting support positions performing routine to moderately difficult duties/computations OR a smaller group performing specialized and/or complex accounting functions. The emphasis of the position is on supervision, but incumbents typically also perform some of the more complex duties in the unit.

Senior Accounting Office Supervisor I

Positions at this level have responsibility for supervision of subordinates through one or more subordinate supervisors or supervision of Accounting Technician positions performing highly responsible and complex work in the specialized/technical review, final approval and control of complex and varied accounting records, accounts or claims against the County. Incumbents are required to apply technical accounting knowledge to resolve problems within the area of assignment and may have responsibility for the operation of a specific accounting system. The emphasis is on planning and supervision rather than participating in the work of the unit and incumbents frequently perform a variety of program/administrative support duties for higher level positions.

Senior Accounting Office Supervisor II

Supervision of a large accounting organizational unit performing a wide variety of very difficult and technical accounting work through subordinate supervisors. The work of the division includes complex fiscal reporting, maintenance of comprehensive fiscal accounts and review of complex fiscal records. Positions at this level perform a wide range of program/administrative functions in support of a manager or other higher level positions.

These duties include special projects and assumption of a variety of administrative detail which would otherwise be performed by the manager. They require the incumbent to exercise considerable independence, judgment and decision-making skills, act as a resource and expert to others on the office accounting functions and interface with managers and high level staff of other departments. The size of staff and diversity of the work require that the supervisory role be focused on planning and scheduling work and that direct supervision of staff be delegated to subordinate supervisors.

SUPERVISORY DUTIES

The following supervisory duties are expected to be performed at all levels when situations require:

Plan work and set priorities of work

Set or recommend work performance standards

Assign work to staff

Review work procedures and recommend or change procedures to be more time/cost efficient

Implement changes required by law or regulations

Review and rate applications of candidates for hire or promotion to position vacancies

Interview candidates for hire or promotion

Make recommendations for hire or promotion

Train staff in how to perform the work (including office/program policies and procedures)

Evaluate staff performance, conduct performance review interviews, prepare and sign performance reviews

Recommend staff performance recognition including salary merit increases

Review grievances, conduct grievance meetings and prepare written response to grievances

Conduct interviews of staff with performance problems, prepare interview/performance memos

Recommend merit increase deferrals/denials or formal discipline when necessary

Conduct discipline interviews initiating formal discipline procedures

Prepare written reprimand, suspension and discharge letters

EXAMPLES OF OTHER DUTIES (Not inclusive and will vary with assignment)

Gathers information to identify and analyze procedural and/or technical problems; develops recommendations regarding resolution of the problems and/or acts to resolve the problems; acts as a resource to staff on non-routine transactions.

Assists managers and professional accounting staff in conducting special projects and performing a variety of administrative and program support duties.

Maintains security, physical maintenance, health and safety of a facility and its equipment.

Administers use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring that problems are resolved.

Develops, provides, and/or directs the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

Compiles data for, prepares and reviews financial and statistical reports, claims, statements and revenue analyses; may compile budget data and assist in preparing department budget requests.

Interprets complex and/or varied source documents, regulations and procedures and applies these to difficult circumstances; explains complex financial processes and accounting requirements to department personnel, other agencies/departments and the public; answers questions that involve searching for and abstracting technical data and detailed explanation.

Performs final audit and acts as signature authority for claims, warrants, vouchers, payroll documents, purchase orders, supporting bills and other accounting documents; releases items for payment.

Interfaces with the public and other agencies/departments in an advisory role and where contacts may be difficult; acts as liaison to other divisions or departments/agencies on projects and problem areas; coordinates scheduling and work flow.

Personally performs technical/complex financial/accounting duties.

Reviews, evaluates and monitors financial documents to analyze revenues and expenditures and perform cost control.

MINIMUM QUALIFICATIONS

Knowledge of:

General purpose, principles, practices, procedures and terminology of accounting/financial recordkeeping and statistical reporting procedures.

Governmental accounting systems and procedures.

Principles of office management; modern office procedures, practices and equipment.

Methods of coding and classifying accounting documents; cost accounting methods.

Principles and practices of supervision including hiring, training, and evaluation of subordinates.

Applications of automated accounting systems may be required for some assignments.

Senior Accounting Office Supervisor I and Senior Accounting Office Supervisor II

In addition to the above:

Thorough Knowledge of:

Specific County accounting systems, procedures, regulations and source documents in the area of assignment and the interrelationships of internal and external recordkeeping systems.

General Knowledge of:

Legal requirements of County contracts, agreements, minute orders and resolutions.

Ability to:

Perform a wide variety of difficult and responsible financial/accounting and/or recordkeeping work; perform mathematical computations accurately.

Prepare concise, detailed written reports and financial statements and maintain ledgers, journals and other accounting records.

Effectively supervise employees engaged in performing a variety of accounting duties; train and evaluate subordinates.

Operate standard office machines and automated equipment may be required for some assignments.

Communicate effectively both orally and in writing; establish and maintain effective working relationships with others.

Review the work of others to ensure accuracy and compliance with administrative and legal requirements; consolidate records from several sources and summarize/assimilate into reports and other accounting documents.

Reconcile differences within the recordkeeping system and related transactions.

Understand interrelationships among financial/accounting records and documents; analyze financial/accounting data and draw logical conclusions.

Understand, interpret and apply a variety of complex policies, procedures, rules, regulations, contracts, court documents or other legal documents.

Understand and use computer print-outs and data.

Use a County-approved means of transportation may be required for some assignments.

Accounting Office Supervisor II

In addition to the above:

Supervise positions performing specialized and complex accounting duties.

Senior Accounting Office Supervisor I and Senior Accounting Office Supervisor II

In addition to the above:

Supervise subordinates, including positions performing specialized and complex accounting duties, through subordinate supervisors.

EDUCATION/EXPERIENCE

Accounting Office Supervisor I

18 months experience in the maintenance and review of fiscal, financial and/or statistical records OR two years general office experience which includes at least six months in the accounting area. Experience beyond a minimum of six months in the accounting area may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Accounting Office Supervisor II

18 months progressively responsible experience in the maintenance and review of fiscal, financial and/or statistical records OR two years general office experience which includes at least one year progressively responsible experience in the accounting area. Experience beyond a minimum of six months in the accounting area may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Senior Accounting Office Supervisor I

Three years experience in the maintenance and review of fiscal, financial and/or statistical records OR four years general office experience which includes at least 18 months in the accounting area.

Applicants must have a minimum of one year accounting experience AND one year supervisory experience. Other experience listed may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Senior Accounting Office Supervisor II

Four years experience in the maintenance and review of fiscal, financial and/or statistical records OR five years general office experience which includes at least 18 months in the accounting area.

Applicants must have a minimum of one year accounting experience AND one year supervisory experience. Other experience listed may be substituted by education as described below.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least four approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in any combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours

of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for two years of experience.

Supervisory Course Areas

(See the current County Training Schedules for titles of actual approved classes)

*Affirmative Action

Communication

Decision Making

Delegation

*Discipline

Employee/Labor Relations

*Grievance Handling

Interaction Management

Interviewing/Selecting Employees

Motivation

Performance Evaluation

Planning/Scheduling

Problem Solving

Supervisory Interpersonal Skills

Teambuilding

*Must be County specific courses

GS:rs

Classifications

County of Orange
Established: 6-12-90
Incorporated and Title Changed From:
Accounts Control Specialist,
Claims Auditing Specialist and
Claims Auditing Technician

ACCOUNTING SPECIALIST SERIES SPECIFICATION

0832 Accounting Specialist
0835 Accounting Technician

DEFINITION

Under general supervision, to perform a variety of specialized and responsible duties related to the maintenance and review of fiscal, financial and statistical records; and to do other work as required.

CLASS CHARACTERISTICS

Positions in these classes are characterized by the requirement to possess and regularly apply specialized and/or technical knowledges and skills in one or more areas and the performance of a variety of difficult and responsible duties within those areas. Incumbents may perform a full range of duties typical of other accounting classes, but the specialized duties must be the primary function of the position.

Accounting Specialist

Incumbents work under limited supervision and are required to exercise initiative in interpreting complex/varied regulations/procedures and make decisions based upon their specialized knowledge or general knowledge of accounting systems and practices. Positions at this level have responsibility to independently resolve most problems occurring within the specialized area of assignment. Incumbents are required to have a thorough understanding of one or more accounting systems, source documents and their relationships to County recordkeeping systems.

The Accounting Specialist class is distinguished from the Senior Accounting Assistant class by the focus on a specialized area of assignment and by the latter’s requirement for very broad or complex knowledges and performance of a wide variety of highly difficult and complex duties. It differs from the Accounting Technician level in the degree of complexity and specialized technical knowledge required and in the level of independence exercised.

Accounting Technician

Incumbents work under minimal supervision and perform highly responsible and complex work in the specialized/technical review, final approval and control of complex and varied accounting records, accounts or claims against the County. Incumbents are expected to perform with a high degree of independence and possess thorough knowledge of the County’s fiscal legal policies and procedures and expert knowledge of the specialized area of assignment. Through experience, incumbents are expected to become the recognized authorities in their specialized areas.

Positions in this class are distinguished from the Accounting Specialist and Senior Accounting Assistant classes by the requirement for greater technical skill, more highly specialized knowledges, greater complexity of the duties performed and a greater degree of independence.

EXAMPLES OF DUTIES

The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

Accounting Specialist

  1. Maintains a variety of accounting records and documents within a specialized area; extracts, posts, adjusts, classifies and reconciles entries; performs a variety of mathematical calculations.

  2. Interprets complex and/or varied source documents, regulations and procedures and applies these to varied or difficult circumstances including decisions as to which formula or regulation should be applied.

  3. Reviews accounting documents prepared by others; may have responsibility for final review of accounting documents prepared in other departments and for auditing and correcting information submitted.

  4. Recognizes and resolves problems within the specialized area independently; recognizes and questions unusual items or charges and exercises initiative in following up to research a variety of sources to locate the cause and determine or recommend appropriate corrective action; takes corrective action within established limits.

  5. Interfaces with the public, vendors and/or other agencies/departments in an advisory role within the specialized area and where contacts may be difficult, requiring the incumbent to explain complex accounting systems or procedures to others or requiring the resolution of problems.

  6. Acts as a resource to staff in the interpretation of regulations and procedures and the processing of work; serves as the final check and expert within the specialized/technical area of assignment.

  7. Makes decisions within established limits in a specialized area based on specialized knowledges or general knowledge of accounting needs.

  8. Performs final review of claims against the County requiring the review of sources such as contracts, laws, policies and procedures in order to verify compliance with requirements and/or determine whether claims are valid; approves claims for payment.

  9. Performs final review and correction of payroll for all County employees, requiring the interpretation and application of a wide variety of complex laws, contracts and procedures which differ with specific situations.

  10. Prepares payroll records for safety employees requiring the application of special FLSA requirements, factoring of hours worked to adjust to an 80-hour pay period and calculation and application of a variety of supplemental pay adjustments and bonuses; prepares payroll for employees working on a variety of shifts.

  11. Maintains and monitors control totals for complex accounting records; checks and verifies the accuracy of multiple data entries into accounting records; reviews and classifies complex accounting documents using considerable judgment in the breakdown of sub-categories and accounting codes.

  12. Operates adding machines, calculators and other office equipment. May operate automated accounting systems to perform general accounting duties including entering, accessing, changing and basic manipulation of data and generation of reports; may review and correct computer error reports.

  13. May perform in a lead role over lower level or peer positions; may provide training to other staff.

In addition to the above:

Accounting Technician

  1. Performs specialized/technical review and final approval and control of accounting records and accounts.

  2. Researches and resolves a variety of difficult problems independently through review of a variety of records; exercises initiative in anticipating or identifying problems or errors and following up to resolve; forecasts impact of potential actions/decisions.

  3. Interprets a wide variety of complex policies, procedures, regulations, contracts and agreements to determine their provisions and regularly applies them to widely varied and or difficult circumstances.

  4. Performs final review of claims against the County which requires the verification of compliance with instructions, specifications and provisions of contracts, purchase orders, agreements, Board Orders and County, state and federal laws which are complex with terms and language that may be ambiguous and may involve expenditure of large amounts of County funds; reviews claims for proper budget classification, coding and claim; authorizes the payment of claims.

  5. Serves as a resource to others and recognized authority in the area of assignment.

MINIMUM QUALIFICATIONS

Positions at these levels may be required to possess specific and detailed knowledges depending on the area of assignment, including:

Thorough Knowledge of

Specific County accounting systems, procedures, regulations and source documents in the area of assignment and the interrelationships of internal and external recordkeeping systems.

Government accounting methods.

General Knowledge of

Modern practices, procedures, techniques and terminology related to the processing and recording of accounting transactions.

Basic principles of business mathematics and financial/accounting recordkeeping methods.

County accounting systems and procedures, including expenditure, revenue, general ledger and related accounting procedures.

Accounting and auditing methodology, terminology and standards.

Laws, rules, regulations and practices/procedures related to payroll, including specialized FLSA requirements for safety positions and operation of automated payroll systems may be required for some assignments.

Basic electronic data processing applications may be required for some assignments.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Ability to

Understand the relationships among accounting or statistical records and documents; understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.

Perform a wide variety of difficult and responsible financial/accounting duties including specialized or technical/complex duties; maintain and monitor control totals for primary accounting records.

Review, audit and correct accounting documents prepared in other departments and act as the final review.

Review and verify claims against the County and process them for payment.

Review and consolidate records from several sources and summarize and assimilate into reports and other accounting documents.

Recognize errors and problems and research a variety of sources to determine appropriate corrective action; independently resolve problems; reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions; recognize and correct computational errors.

Prepare accurate financial/accounting reports and complicated accounting schedules.

Communicate effectively by phone or in person with the public and staff in other agencies/departments in an advisory role, including difficult contacts requiring the incumbent to explain complex accounting systems or procedures to others or requiring the resolution of problems.

Interpret complex and/or varied source documents, laws, regulations and procedures and apply these to varied or difficult circumstances; explain complex regulations and procedures to others.

Understand and interpret the principles, laws and procedures involved in the bookkeeping and auditing functions.

Gather and analyze a variety of financial data and draw logical conclusions.

Operate a typewriter and/or automated equipment may be required for some assignments.

Use a County-approved means of transportation may be required for some assignments.

EDUCATION/EXPERIENCE

Accounting Specialist

18 months experience in the maintenance and review of fiscal, financial or statistical records. Candidates must have a minimum of six months experience in an office setting. Experience beyond the six months minimum may be substituted by education as described below.

Accounting Technician

Three years experience in the maintenance and review of fiscal, financial or statistical records

OR

Two years experience as an Accounting Specialist with the County of Orange in an equivalent position. Candidates must have a minimum of six months experience in an office setting. Experience beyond the six months minimum may be substituted by education as described below.

Education Substitution: Education may be substituted for experience on the following basis:

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for the required experience, with the exception of the required six months experience in an office setting.

VLH:rb

10-09-98

Classifications

County of Orange
Established: 6-12-90
Incorporated and Title Changed From:
Accounts Control Specialist,
Claims Auditing Specialist and
Claims Auditing Technician

ACCOUNTING SPECIALIST SERIES SPECIFICATION

0832 Accounting Specialist
0835 Accounting Technician

DEFINITION

Under general supervision, to perform a variety of specialized and responsible duties related to the maintenance and review of fiscal, financial and statistical records; and to do other work as required.

CLASS CHARACTERISTICS

Positions in these classes are characterized by the requirement to possess and regularly apply specialized and/or technical knowledges and skills in one or more areas and the performance of a variety of difficult and responsible duties within those areas. Incumbents may perform a full range of duties typical of other accounting classes, but the specialized duties must be the primary function of the position.

Accounting Specialist

Incumbents work under limited supervision and are required to exercise initiative in interpreting complex/varied regulations/procedures and make decisions based upon their specialized knowledge or general knowledge of accounting systems and practices. Positions at this level have responsibility to independently resolve most problems occurring within the specialized area of assignment. Incumbents are required to have a thorough understanding of one or more accounting systems, source documents and their relationships to County recordkeeping systems.

The Accounting Specialist class is distinguished from the Senior Accounting Assistant class by the focus on a specialized area of assignment and by the latter’s requirement for very broad or complex knowledges and performance of a wide variety of highly difficult and complex duties. It differs from the Accounting Technician level in the degree of complexity and specialized technical knowledge required and in the level of independence exercised.

Accounting Technician

Incumbents work under minimal supervision and perform highly responsible and complex work in the specialized/technical review, final approval and control of complex and varied accounting records, accounts or claims against the County. Incumbents are expected to perform with a high degree of independence and possess thorough knowledge of the County’s fiscal legal policies and procedures and expert knowledge of the specialized area of assignment. Through experience, incumbents are expected to become the recognized authorities in their specialized areas.

Positions in this class are distinguished from the Accounting Specialist and Senior Accounting Assistant classes by the requirement for greater technical skill, more highly specialized knowledges, greater complexity of the duties performed and a greater degree of independence.

EXAMPLES OF DUTIES

The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

Accounting Specialist

  1. Maintains a variety of accounting records and documents within a specialized area; extracts, posts, adjusts, classifies and reconciles entries; performs a variety of mathematical calculations.

  2. Interprets complex and/or varied source documents, regulations and procedures and applies these to varied or difficult circumstances including decisions as to which formula or regulation should be applied.

  3. Reviews accounting documents prepared by others; may have responsibility for final review of accounting documents prepared in other departments and for auditing and correcting information submitted.

  4. Recognizes and resolves problems within the specialized area independently; recognizes and questions unusual items or charges and exercises initiative in following up to research a variety of sources to locate the cause and determine or recommend appropriate corrective action; takes corrective action within established limits.

  5. Interfaces with the public, vendors and/or other agencies/departments in an advisory role within the specialized area and where contacts may be difficult, requiring the incumbent to explain complex accounting systems or procedures to others or requiring the resolution of problems.

  6. Acts as a resource to staff in the interpretation of regulations and procedures and the processing of work; serves as the final check and expert within the specialized/technical area of assignment.

  7. Makes decisions within established limits in a specialized area based on specialized knowledges or general knowledge of accounting needs.

  8. Performs final review of claims against the County requiring the review of sources such as contracts, laws, policies and procedures in order to verify compliance with requirements and/or determine whether claims are valid; approves claims for payment.

  9. Performs final review and correction of payroll for all County employees, requiring the interpretation and application of a wide variety of complex laws, contracts and procedures which differ with specific situations.

  10. Prepares payroll records for safety employees requiring the application of special FLSA requirements, factoring of hours worked to adjust to an 80-hour pay period and calculation and application of a variety of supplemental pay adjustments and bonuses; prepares payroll for employees working on a variety of shifts.

  11. Maintains and monitors control totals for complex accounting records; checks and verifies the accuracy of multiple data entries into accounting records; reviews and classifies complex accounting documents using considerable judgment in the breakdown of sub-categories and accounting codes.

  12. Operates adding machines, calculators and other office equipment. May operate automated accounting systems to perform general accounting duties including entering, accessing, changing and basic manipulation of data and generation of reports; may review and correct computer error reports.

  13. May perform in a lead role over lower level or peer positions; may provide training to other staff.

In addition to the above:

Accounting Technician

  1. Performs specialized/technical review and final approval and control of accounting records and accounts.

  2. Researches and resolves a variety of difficult problems independently through review of a variety of records; exercises initiative in anticipating or identifying problems or errors and following up to resolve; forecasts impact of potential actions/decisions.

  3. Interprets a wide variety of complex policies, procedures, regulations, contracts and agreements to determine their provisions and regularly applies them to widely varied and or difficult circumstances.

  4. Performs final review of claims against the County which requires the verification of compliance with instructions, specifications and provisions of contracts, purchase orders, agreements, Board Orders and County, state and federal laws which are complex with terms and language that may be ambiguous and may involve expenditure of large amounts of County funds; reviews claims for proper budget classification, coding and claim; authorizes the payment of claims.

  5. Serves as a resource to others and recognized authority in the area of assignment.

MINIMUM QUALIFICATIONS

Positions at these levels may be required to possess specific and detailed knowledges depending on the area of assignment, including:

Thorough Knowledge of

Specific County accounting systems, procedures, regulations and source documents in the area of assignment and the interrelationships of internal and external recordkeeping systems.

Government accounting methods.

General Knowledge of

Modern practices, procedures, techniques and terminology related to the processing and recording of accounting transactions.

Basic principles of business mathematics and financial/accounting recordkeeping methods.

County accounting systems and procedures, including expenditure, revenue, general ledger and related accounting procedures.

Accounting and auditing methodology, terminology and standards.

Laws, rules, regulations and practices/procedures related to payroll, including specialized FLSA requirements for safety positions and operation of automated payroll systems may be required for some assignments.

Basic electronic data processing applications may be required for some assignments.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Ability to

Understand the relationships among accounting or statistical records and documents; understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.

Perform a wide variety of difficult and responsible financial/accounting duties including specialized or technical/complex duties; maintain and monitor control totals for primary accounting records.

Review, audit and correct accounting documents prepared in other departments and act as the final review.

Review and verify claims against the County and process them for payment.

Review and consolidate records from several sources and summarize and assimilate into reports and other accounting documents.

Recognize errors and problems and research a variety of sources to determine appropriate corrective action; independently resolve problems; reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions; recognize and correct computational errors.

Prepare accurate financial/accounting reports and complicated accounting schedules.

Communicate effectively by phone or in person with the public and staff in other agencies/departments in an advisory role, including difficult contacts requiring the incumbent to explain complex accounting systems or procedures to others or requiring the resolution of problems.

Interpret complex and/or varied source documents, laws, regulations and procedures and apply these to varied or difficult circumstances; explain complex regulations and procedures to others.

Understand and interpret the principles, laws and procedures involved in the bookkeeping and auditing functions.

Gather and analyze a variety of financial data and draw logical conclusions.

Operate a typewriter and/or automated equipment may be required for some assignments.

Use a County-approved means of transportation may be required for some assignments.

EDUCATION/EXPERIENCE

Accounting Specialist

18 months experience in the maintenance and review of fiscal, financial or statistical records. Candidates must have a minimum of six months experience in an office setting. Experience beyond the six months minimum may be substituted by education as described below.

Accounting Technician

Three years experience in the maintenance and review of fiscal, financial or statistical records

OR

Two years experience as an Accounting Specialist with the County of Orange in an equivalent position. Candidates must have a minimum of six months experience in an office setting. Experience beyond the six months minimum may be substituted by education as described below.

Education Substitution: Education may be substituted for experience on the following basis:

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts degree or an Accounting Certificate which represents completion of all required course work in an accounting curriculum may substitute for the required experience, with the exception of the required six months experience in an office setting.

VLH:rb

10-09-98

Classifications

County of Orange
Series Established: 11-23-04

ADMINISTRATIVE MANAGER SERIES

8014MA 8014MP 8014MU Administrative Manager III - Specialty
8013MA 8013MP 8013MU Administrative Manager III
8012MA 8012MP 8012MU Administrative Manager II
8011MA 8011MP 8011MU Administrative Manager I

DEFINITION

Utilizing professional management and technical: 1)knowledge, 2)education and 3)experience, Administrative Managers in the County provide effective and ethical leadership to a vast array of programs and services provided by the County. They creatively and systematically plan, develop and implement programs that utilize human and financial resources to achieve results. Administrative managers are accountable for: 1)strategy and goal formulation consistent with the County’s mission and vision, 2)stakeholder engagement, 3)effective communication and collaboration at multiple internal and external levels, 4)employee development, 5)issue and data analysis and 6)the efficient use of public resources.

MANAGEMENT LEVELS AND EXAMPLES OF DUTIES

The Administrative Manager series includes positions at all levels (entry, journey, supervisory, etc.).

Administrative Manager I :

Conducts analysis of issues and data to support and provide input into programs and policy decision-making or County or Department projects; develops, establishes and implements procedures; may manage or assist in managing a small program, unit or section or a department-wide function or projects; may supervise/manage other staff and/or direct the efforts of staff who are not direct reports, including outside contractors; assists in ensuring achievement of program objectives.

Administrative Manager II :

Manages identifiable programs, units or sections or a department wide function and gives direction to staff; may supervises/manages others, including other managers; may make program and policy recommendations to function management and/or department executive team; leads department or Countywide projects/assignments; sets vision/mission for assigned program, unit or section and ensures achievement of objectives; has a significant level of discretion and accountability in program decisions and work to be accomplished including changing priorities for subordinate staff within the scope of assignment.

Administrative Manager III and Specialty Manager :

May manage a major function or section or multiple mid to large sized program; manages other managers; makes broad policy decisions and recommendations to department or County executive team; manages high profile or critical department or Countywide projects/assignments; sets vision/mission for function, section or programs and ensures alignment of priorities with department and County business goals; reviews and approves function, section or program objectives/results; has broad discretion and significant accountability in policy decisions, setting priorities and directing subordinate staff. Specialty managers operate in technical management assignments requiring professional/technical certification and/or licensing.

COMPETENCIES

Orange County managers must possess the education and experience that demonstrate the following core competencies, consistent with the position’s level in the administrative management series and assignment.

Analysis: Researches, organizes, accurately interprets and applies relevant data.

Effective Communication : Delivers a message orally and in writing in such a way that the receiver understands the message the way that it was intended.

Leadership/Judgment : Guides and directs others toward meeting business objectives, while encouraging openness, creativity and innovation.

Planning and Organization : Effectively prioritizes work and meets established deadlines.

Problem Solving : Accurately identifies issues, impacts and solutions.

Results Oriented : Achieves measurable results.

Supervision: Works collaboratively with direct reports to align personal development and goal achievement with business objectives and County vision

PERFORMANCE ATTRIBUTES

Administrative management positions may require education and/or experience that demonstrate proficiency in some or all of the performance attributes associated with core competency requirements.

Leadership:

  • Leads confidently by taking personal responsibility for decisions and actions
  • Aligns organizational vision with County strategic goals and department business objectives
  • Uses creativity and innovation in achieving business objectives

Builds effective working relationships inside and outside the organization

  • Promotes flexibility by planning for the effects of organizational change
  • Initiates and displays a willingness to change in order to obtain and sustain key business initiatives
  • Values learning and finds opportunities for challenging and improving personal performance
  • Actively promotes teamwork by creating a culture and environment that supports individual and team empowerment
  • Exhibits courage to take action by tackling difficult challenges
  • Promotes the principles of contemporary leadership practices
  • Keeps technical knowledge, certifications, licenses, etc. current
  • Displays departmental and/or County perspective in dealing with issues
  • Confronts conflict directly and objectively with a goal of resolution for all parties
  • Makes suggestions for improvements

Effective Communication :

  • Promotes open, candid information sharing across organizational boundaries
  • Builds consensus among diverse groups for the purpose of meeting business objectives
  • Listens effectively to others
  • Presents ideas and complex material clearly, concisely, logically and persuasively both orally and in writing
  • Deals effectively with various levels of the organization
  • Ensures timely, appropriate communication with stakeholders
  • Applies contemporary technical concepts and best practices to assignment
  • Readily and routinely shares technical knowledge with others

Planning and Organization :

  • Sets project goals and objectives aligned with departmental and/or County priorities
  • Plans for acquiring resources needed for project completion
  • Integrates changes smoothly
  • Works in an organized manner
  • Exhibits cost consciousness and conserves departmental and/or County resources
  • Assigns work to project team members, establishes expectations and monitors activities

Problem Solving and Analysis :

  • Finds and acts on new opportunities, eliminates barriers to change and unneeded bureaucracy
  • Makes sound business decisions based on limited, complex or contradicting information and relevant public service ethical principles
  • Integrates new ideas and contemporary approaches into problem solving
  • Gathers, analyzes and applies information skillfully
  • Develops alternative solutions
  • Exhibits innovation and creativity in identifying and resolving problems as they occur
  • Works effectively in group problem solving situations

Results Oriented :

  • Sets challenging, measurable project goals that are aligned with broad County strategies and departmental business objectives
  • Plans, organizes and implements projects to meet established timeframes
  • As opportunities arise, reengineers business processes and improves organizational effectiveness by proposing and implementing change initiatives required to improve efficiency, streamline operations and meet current and future business needs
  • Measures performance against key operational and financial targets/goals
  • Investigates and adopts best practices where possible
  • Sets appropriate priorities and modifies as needed
  • Is accountable for personal performance and goal achievement and maintains sufficient content and knowledge to perform all aspects of the job effectively
  • Applies contemporary technical concepts to communications

Supervision(only applies to supervisory positions):

  • Ensures that individual performance action plans are aligned to business strategies
  • Motivates performance for the purpose of achieving County and/or departmental goals
  • Assists employees in defining and following through with actions that support performance and personal development
  • Uses reward and recognition programs appropriately
  • Clarifies performance expectations (e.g., roles, responsibilities, standards and goals) collaboratively with others
  • Motivates people to reach their highest performance potential
  • Sets direction to meet business objectives
  • Provides honest, timely feedback about performance
  • Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team and organizational needs
  • Effectively manages all aspects of the County’s performance management system within established timeframes
  • Recognizes that making mistakes is an important part of learning
  • Assigns clear authority and holds others accountable for goal achievement
  • Within the scope of business limitations, provides resources and support to ensure that key strategies and results are achieved
  • Values learning for staff and seeks out opportunities and skill development as resources permits
  • Administers discipline in a fair and consistent manner as required

PROFESSIONAL/TECHNICAL COMPETENCIES

A number of County administrative management assignments require specialized knowledge, technical/professional competencies, licenses and/or certifications in addition to management competencies. Such assignments require incumbents to possess the following:

  • Current knowledge of Federal, state and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment
  • Current technical/professional knowledge of the complex principles, methods, standards and techniques associated with the scope of work of a recognized profession
  • Ability to conduct complex professional/technical research and analysis for assigned projects and the work of other professional/technical staff
  • Possession of the required education, license(s) and/or certifications associated with the assignment

MINIMUM QUALIFICATIONS

All levels in the management series require experience directly related to the level of leadership, planning, problem solving, analysis program management and supervision required for a specific position. An educational degree in a specific area of study may be required for some positions.

Experience/Education:

Administrative Manager I
Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience.

Administrative Manager II

Two years of experience as an Administrative Manager I with the County of Orange. OR

Four years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

Administrative Manager III

One year of experience as an Administrative Manager II with the County of Orange. OR

Five years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

License Required

For some positions possession of a valid California Driver’s license, Class C or higher may be required by date of appointment.

Other

Completion of a background investigation to the satisfaction of the County may be required for some assignments.

PHYSICAL AND MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

In addition to the standard requirements and conditions listed for all positions, some assignments may require the additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.

PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Some Positions :

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.

MENTAL REQUIREMENTS

All Positions :

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Some Positions :

May be required to possess the ability to handle emotional client situations effectively.

ENVIRONMENTAL CONDITIONS

All Positions :

Function effectively in a standard office environment.

Some Positions :

May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, heavily populated clinic or program settings with ill or highly emotional clientele.


Click here to view the job descriptions for the IT management specialties.

Classifications

County of Orange
Series Established: 11-23-04

ADMINISTRATIVE MANAGER SERIES

8014MA 8014MP 8014MU Administrative Manager III - Specialty
8013MA 8013MP 8013MU Administrative Manager III
8012MA 8012MP 8012MU Administrative Manager II
8011MA 8011MP 8011MU Administrative Manager I

DEFINITION

Utilizing professional management and technical: 1)knowledge, 2)education and 3)experience, Administrative Managers in the County provide effective and ethical leadership to a vast array of programs and services provided by the County. They creatively and systematically plan, develop and implement programs that utilize human and financial resources to achieve results. Administrative managers are accountable for: 1)strategy and goal formulation consistent with the County’s mission and vision, 2)stakeholder engagement, 3)effective communication and collaboration at multiple internal and external levels, 4)employee development, 5)issue and data analysis and 6)the efficient use of public resources.

MANAGEMENT LEVELS AND EXAMPLES OF DUTIES

The Administrative Manager series includes positions at all levels (entry, journey, supervisory, etc.).

Administrative Manager I :

Conducts analysis of issues and data to support and provide input into programs and policy decision-making or County or Department projects; develops, establishes and implements procedures; may manage or assist in managing a small program, unit or section or a department-wide function or projects; may supervise/manage other staff and/or direct the efforts of staff who are not direct reports, including outside contractors; assists in ensuring achievement of program objectives.

Administrative Manager II :

Manages identifiable programs, units or sections or a department wide function and gives direction to staff; may supervises/manages others, including other managers; may make program and policy recommendations to function management and/or department executive team; leads department or Countywide projects/assignments; sets vision/mission for assigned program, unit or section and ensures achievement of objectives; has a significant level of discretion and accountability in program decisions and work to be accomplished including changing priorities for subordinate staff within the scope of assignment.

Administrative Manager III and Specialty Manager :

May manage a major function or section or multiple mid to large sized program; manages other managers; makes broad policy decisions and recommendations to department or County executive team; manages high profile or critical department or Countywide projects/assignments; sets vision/mission for function, section or programs and ensures alignment of priorities with department and County business goals; reviews and approves function, section or program objectives/results; has broad discretion and significant accountability in policy decisions, setting priorities and directing subordinate staff. Specialty managers operate in technical management assignments requiring professional/technical certification and/or licensing.

COMPETENCIES

Orange County managers must possess the education and experience that demonstrate the following core competencies, consistent with the position’s level in the administrative management series and assignment.

Analysis: Researches, organizes, accurately interprets and applies relevant data.

Effective Communication : Delivers a message orally and in writing in such a way that the receiver understands the message the way that it was intended.

Leadership/Judgment : Guides and directs others toward meeting business objectives, while encouraging openness, creativity and innovation.

Planning and Organization : Effectively prioritizes work and meets established deadlines.

Problem Solving : Accurately identifies issues, impacts and solutions.

Results Oriented : Achieves measurable results.

Supervision: Works collaboratively with direct reports to align personal development and goal achievement with business objectives and County vision

PERFORMANCE ATTRIBUTES

Administrative management positions may require education and/or experience that demonstrate proficiency in some or all of the performance attributes associated with core competency requirements.

Leadership:

  • Leads confidently by taking personal responsibility for decisions and actions
  • Aligns organizational vision with County strategic goals and department business objectives
  • Uses creativity and innovation in achieving business objectives

Builds effective working relationships inside and outside the organization

  • Promotes flexibility by planning for the effects of organizational change
  • Initiates and displays a willingness to change in order to obtain and sustain key business initiatives
  • Values learning and finds opportunities for challenging and improving personal performance
  • Actively promotes teamwork by creating a culture and environment that supports individual and team empowerment
  • Exhibits courage to take action by tackling difficult challenges
  • Promotes the principles of contemporary leadership practices
  • Keeps technical knowledge, certifications, licenses, etc. current
  • Displays departmental and/or County perspective in dealing with issues
  • Confronts conflict directly and objectively with a goal of resolution for all parties
  • Makes suggestions for improvements

Effective Communication :

  • Promotes open, candid information sharing across organizational boundaries
  • Builds consensus among diverse groups for the purpose of meeting business objectives
  • Listens effectively to others
  • Presents ideas and complex material clearly, concisely, logically and persuasively both orally and in writing
  • Deals effectively with various levels of the organization
  • Ensures timely, appropriate communication with stakeholders
  • Applies contemporary technical concepts and best practices to assignment
  • Readily and routinely shares technical knowledge with others

Planning and Organization :

  • Sets project goals and objectives aligned with departmental and/or County priorities
  • Plans for acquiring resources needed for project completion
  • Integrates changes smoothly
  • Works in an organized manner
  • Exhibits cost consciousness and conserves departmental and/or County resources
  • Assigns work to project team members, establishes expectations and monitors activities

Problem Solving and Analysis :

  • Finds and acts on new opportunities, eliminates barriers to change and unneeded bureaucracy
  • Makes sound business decisions based on limited, complex or contradicting information and relevant public service ethical principles
  • Integrates new ideas and contemporary approaches into problem solving
  • Gathers, analyzes and applies information skillfully
  • Develops alternative solutions
  • Exhibits innovation and creativity in identifying and resolving problems as they occur
  • Works effectively in group problem solving situations

Results Oriented :

  • Sets challenging, measurable project goals that are aligned with broad County strategies and departmental business objectives
  • Plans, organizes and implements projects to meet established timeframes
  • As opportunities arise, reengineers business processes and improves organizational effectiveness by proposing and implementing change initiatives required to improve efficiency, streamline operations and meet current and future business needs
  • Measures performance against key operational and financial targets/goals
  • Investigates and adopts best practices where possible
  • Sets appropriate priorities and modifies as needed
  • Is accountable for personal performance and goal achievement and maintains sufficient content and knowledge to perform all aspects of the job effectively
  • Applies contemporary technical concepts to communications

Supervision(only applies to supervisory positions):

  • Ensures that individual performance action plans are aligned to business strategies
  • Motivates performance for the purpose of achieving County and/or departmental goals
  • Assists employees in defining and following through with actions that support performance and personal development
  • Uses reward and recognition programs appropriately
  • Clarifies performance expectations (e.g., roles, responsibilities, standards and goals) collaboratively with others
  • Motivates people to reach their highest performance potential
  • Sets direction to meet business objectives
  • Provides honest, timely feedback about performance
  • Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team and organizational needs
  • Effectively manages all aspects of the County’s performance management system within established timeframes
  • Recognizes that making mistakes is an important part of learning
  • Assigns clear authority and holds others accountable for goal achievement
  • Within the scope of business limitations, provides resources and support to ensure that key strategies and results are achieved
  • Values learning for staff and seeks out opportunities and skill development as resources permits
  • Administers discipline in a fair and consistent manner as required

PROFESSIONAL/TECHNICAL COMPETENCIES

A number of County administrative management assignments require specialized knowledge, technical/professional competencies, licenses and/or certifications in addition to management competencies. Such assignments require incumbents to possess the following:

  • Current knowledge of Federal, state and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment
  • Current technical/professional knowledge of the complex principles, methods, standards and techniques associated with the scope of work of a recognized profession
  • Ability to conduct complex professional/technical research and analysis for assigned projects and the work of other professional/technical staff
  • Possession of the required education, license(s) and/or certifications associated with the assignment

MINIMUM QUALIFICATIONS

All levels in the management series require experience directly related to the level of leadership, planning, problem solving, analysis program management and supervision required for a specific position. An educational degree in a specific area of study may be required for some positions.

Experience/Education:

Administrative Manager I
Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience.

Administrative Manager II

Two years of experience as an Administrative Manager I with the County of Orange. OR

Four years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

Administrative Manager III

One year of experience as an Administrative Manager II with the County of Orange. OR

Five years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

License Required

For some positions possession of a valid California Driver’s license, Class C or higher may be required by date of appointment.

Other

Completion of a background investigation to the satisfaction of the County may be required for some assignments.

PHYSICAL AND MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

In addition to the standard requirements and conditions listed for all positions, some assignments may require the additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.

PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Some Positions :

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.

MENTAL REQUIREMENTS

All Positions :

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Some Positions :

May be required to possess the ability to handle emotional client situations effectively.

ENVIRONMENTAL CONDITIONS

All Positions :

Function effectively in a standard office environment.

Some Positions :

May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, heavily populated clinic or program settings with ill or highly emotional clientele.


Click here to view the job descriptions for the IT management specialties.

Classifications

County of Orange
Series Established: 11-23-04

ADMINISTRATIVE MANAGER SERIES

8014MA 8014MP 8014MU Administrative Manager III - Specialty
8013MA 8013MP 8013MU Administrative Manager III
8012MA 8012MP 8012MU Administrative Manager II
8011MA 8011MP 8011MU Administrative Manager I

DEFINITION

Utilizing professional management and technical: 1)knowledge, 2)education and 3)experience, Administrative Managers in the County provide effective and ethical leadership to a vast array of programs and services provided by the County. They creatively and systematically plan, develop and implement programs that utilize human and financial resources to achieve results. Administrative managers are accountable for: 1)strategy and goal formulation consistent with the County’s mission and vision, 2)stakeholder engagement, 3)effective communication and collaboration at multiple internal and external levels, 4)employee development, 5)issue and data analysis and 6)the efficient use of public resources.

MANAGEMENT LEVELS AND EXAMPLES OF DUTIES

The Administrative Manager series includes positions at all levels (entry, journey, supervisory, etc.).

Administrative Manager I :

Conducts analysis of issues and data to support and provide input into programs and policy decision-making or County or Department projects; develops, establishes and implements procedures; may manage or assist in managing a small program, unit or section or a department-wide function or projects; may supervise/manage other staff and/or direct the efforts of staff who are not direct reports, including outside contractors; assists in ensuring achievement of program objectives.

Administrative Manager II :

Manages identifiable programs, units or sections or a department wide function and gives direction to staff; may supervises/manages others, including other managers; may make program and policy recommendations to function management and/or department executive team; leads department or Countywide projects/assignments; sets vision/mission for assigned program, unit or section and ensures achievement of objectives; has a significant level of discretion and accountability in program decisions and work to be accomplished including changing priorities for subordinate staff within the scope of assignment.

Administrative Manager III and Specialty Manager :

May manage a major function or section or multiple mid to large sized program; manages other managers; makes broad policy decisions and recommendations to department or County executive team; manages high profile or critical department or Countywide projects/assignments; sets vision/mission for function, section or programs and ensures alignment of priorities with department and County business goals; reviews and approves function, section or program objectives/results; has broad discretion and significant accountability in policy decisions, setting priorities and directing subordinate staff. Specialty managers operate in technical management assignments requiring professional/technical certification and/or licensing.

COMPETENCIES

Orange County managers must possess the education and experience that demonstrate the following core competencies, consistent with the position’s level in the administrative management series and assignment.

Analysis: Researches, organizes, accurately interprets and applies relevant data.

Effective Communication : Delivers a message orally and in writing in such a way that the receiver understands the message the way that it was intended.

Leadership/Judgment : Guides and directs others toward meeting business objectives, while encouraging openness, creativity and innovation.

Planning and Organization : Effectively prioritizes work and meets established deadlines.

Problem Solving : Accurately identifies issues, impacts and solutions.

Results Oriented : Achieves measurable results.

Supervision: Works collaboratively with direct reports to align personal development and goal achievement with business objectives and County vision

PERFORMANCE ATTRIBUTES

Administrative management positions may require education and/or experience that demonstrate proficiency in some or all of the performance attributes associated with core competency requirements.

Leadership:

  • Leads confidently by taking personal responsibility for decisions and actions
  • Aligns organizational vision with County strategic goals and department business objectives
  • Uses creativity and innovation in achieving business objectives

Builds effective working relationships inside and outside the organization

  • Promotes flexibility by planning for the effects of organizational change
  • Initiates and displays a willingness to change in order to obtain and sustain key business initiatives
  • Values learning and finds opportunities for challenging and improving personal performance
  • Actively promotes teamwork by creating a culture and environment that supports individual and team empowerment
  • Exhibits courage to take action by tackling difficult challenges
  • Promotes the principles of contemporary leadership practices
  • Keeps technical knowledge, certifications, licenses, etc. current
  • Displays departmental and/or County perspective in dealing with issues
  • Confronts conflict directly and objectively with a goal of resolution for all parties
  • Makes suggestions for improvements

Effective Communication :

  • Promotes open, candid information sharing across organizational boundaries
  • Builds consensus among diverse groups for the purpose of meeting business objectives
  • Listens effectively to others
  • Presents ideas and complex material clearly, concisely, logically and persuasively both orally and in writing
  • Deals effectively with various levels of the organization
  • Ensures timely, appropriate communication with stakeholders
  • Applies contemporary technical concepts and best practices to assignment
  • Readily and routinely shares technical knowledge with others

Planning and Organization :

  • Sets project goals and objectives aligned with departmental and/or County priorities
  • Plans for acquiring resources needed for project completion
  • Integrates changes smoothly
  • Works in an organized manner
  • Exhibits cost consciousness and conserves departmental and/or County resources
  • Assigns work to project team members, establishes expectations and monitors activities

Problem Solving and Analysis :

  • Finds and acts on new opportunities, eliminates barriers to change and unneeded bureaucracy
  • Makes sound business decisions based on limited, complex or contradicting information and relevant public service ethical principles
  • Integrates new ideas and contemporary approaches into problem solving
  • Gathers, analyzes and applies information skillfully
  • Develops alternative solutions
  • Exhibits innovation and creativity in identifying and resolving problems as they occur
  • Works effectively in group problem solving situations

Results Oriented :

  • Sets challenging, measurable project goals that are aligned with broad County strategies and departmental business objectives
  • Plans, organizes and implements projects to meet established timeframes
  • As opportunities arise, reengineers business processes and improves organizational effectiveness by proposing and implementing change initiatives required to improve efficiency, streamline operations and meet current and future business needs
  • Measures performance against key operational and financial targets/goals
  • Investigates and adopts best practices where possible
  • Sets appropriate priorities and modifies as needed
  • Is accountable for personal performance and goal achievement and maintains sufficient content and knowledge to perform all aspects of the job effectively
  • Applies contemporary technical concepts to communications

Supervision(only applies to supervisory positions):

  • Ensures that individual performance action plans are aligned to business strategies
  • Motivates performance for the purpose of achieving County and/or departmental goals
  • Assists employees in defining and following through with actions that support performance and personal development
  • Uses reward and recognition programs appropriately
  • Clarifies performance expectations (e.g., roles, responsibilities, standards and goals) collaboratively with others
  • Motivates people to reach their highest performance potential
  • Sets direction to meet business objectives
  • Provides honest, timely feedback about performance
  • Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team and organizational needs
  • Effectively manages all aspects of the County’s performance management system within established timeframes
  • Recognizes that making mistakes is an important part of learning
  • Assigns clear authority and holds others accountable for goal achievement
  • Within the scope of business limitations, provides resources and support to ensure that key strategies and results are achieved
  • Values learning for staff and seeks out opportunities and skill development as resources permits
  • Administers discipline in a fair and consistent manner as required

PROFESSIONAL/TECHNICAL COMPETENCIES

A number of County administrative management assignments require specialized knowledge, technical/professional competencies, licenses and/or certifications in addition to management competencies. Such assignments require incumbents to possess the following:

  • Current knowledge of Federal, state and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment
  • Current technical/professional knowledge of the complex principles, methods, standards and techniques associated with the scope of work of a recognized profession
  • Ability to conduct complex professional/technical research and analysis for assigned projects and the work of other professional/technical staff
  • Possession of the required education, license(s) and/or certifications associated with the assignment

MINIMUM QUALIFICATIONS

All levels in the management series require experience directly related to the level of leadership, planning, problem solving, analysis program management and supervision required for a specific position. An educational degree in a specific area of study may be required for some positions.

Experience/Education:

Administrative Manager I
Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience.

Administrative Manager II

Two years of experience as an Administrative Manager I with the County of Orange. OR

Four years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

Administrative Manager III

One year of experience as an Administrative Manager II with the County of Orange. OR

Five years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

License Required

For some positions possession of a valid California Driver’s license, Class C or higher may be required by date of appointment.

Other

Completion of a background investigation to the satisfaction of the County may be required for some assignments.

PHYSICAL AND MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

In addition to the standard requirements and conditions listed for all positions, some assignments may require the additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.

PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Some Positions :

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.

MENTAL REQUIREMENTS

All Positions :

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Some Positions :

May be required to possess the ability to handle emotional client situations effectively.

ENVIRONMENTAL CONDITIONS

All Positions :

Function effectively in a standard office environment.

Some Positions :

May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, heavily populated clinic or program settings with ill or highly emotional clientele.


Click here to view the job descriptions for the IT management specialties.

Classifications

County of Orange
Series Established: 11-23-04

ADMINISTRATIVE MANAGER SERIES

8014MA 8014MP 8014MU Administrative Manager III - Specialty
8013MA 8013MP 8013MU Administrative Manager III
8012MA 8012MP 8012MU Administrative Manager II
8011MA 8011MP 8011MU Administrative Manager I

DEFINITION

Utilizing professional management and technical: 1)knowledge, 2)education and 3)experience, Administrative Managers in the County provide effective and ethical leadership to a vast array of programs and services provided by the County. They creatively and systematically plan, develop and implement programs that utilize human and financial resources to achieve results. Administrative managers are accountable for: 1)strategy and goal formulation consistent with the County’s mission and vision, 2)stakeholder engagement, 3)effective communication and collaboration at multiple internal and external levels, 4)employee development, 5)issue and data analysis and 6)the efficient use of public resources.

MANAGEMENT LEVELS AND EXAMPLES OF DUTIES

The Administrative Manager series includes positions at all levels (entry, journey, supervisory, etc.).

Administrative Manager I :

Conducts analysis of issues and data to support and provide input into programs and policy decision-making or County or Department projects; develops, establishes and implements procedures; may manage or assist in managing a small program, unit or section or a department-wide function or projects; may supervise/manage other staff and/or direct the efforts of staff who are not direct reports, including outside contractors; assists in ensuring achievement of program objectives.

Administrative Manager II :

Manages identifiable programs, units or sections or a department wide function and gives direction to staff; may supervises/manages others, including other managers; may make program and policy recommendations to function management and/or department executive team; leads department or Countywide projects/assignments; sets vision/mission for assigned program, unit or section and ensures achievement of objectives; has a significant level of discretion and accountability in program decisions and work to be accomplished including changing priorities for subordinate staff within the scope of assignment.

Administrative Manager III and Specialty Manager :

May manage a major function or section or multiple mid to large sized program; manages other managers; makes broad policy decisions and recommendations to department or County executive team; manages high profile or critical department or Countywide projects/assignments; sets vision/mission for function, section or programs and ensures alignment of priorities with department and County business goals; reviews and approves function, section or program objectives/results; has broad discretion and significant accountability in policy decisions, setting priorities and directing subordinate staff. Specialty managers operate in technical management assignments requiring professional/technical certification and/or licensing.

COMPETENCIES

Orange County managers must possess the education and experience that demonstrate the following core competencies, consistent with the position’s level in the administrative management series and assignment.

Analysis: Researches, organizes, accurately interprets and applies relevant data.

Effective Communication : Delivers a message orally and in writing in such a way that the receiver understands the message the way that it was intended.

Leadership/Judgment : Guides and directs others toward meeting business objectives, while encouraging openness, creativity and innovation.

Planning and Organization : Effectively prioritizes work and meets established deadlines.

Problem Solving : Accurately identifies issues, impacts and solutions.

Results Oriented : Achieves measurable results.

Supervision: Works collaboratively with direct reports to align personal development and goal achievement with business objectives and County vision

PERFORMANCE ATTRIBUTES

Administrative management positions may require education and/or experience that demonstrate proficiency in some or all of the performance attributes associated with core competency requirements.

Leadership:

  • Leads confidently by taking personal responsibility for decisions and actions
  • Aligns organizational vision with County strategic goals and department business objectives
  • Uses creativity and innovation in achieving business objectives

Builds effective working relationships inside and outside the organization

  • Promotes flexibility by planning for the effects of organizational change
  • Initiates and displays a willingness to change in order to obtain and sustain key business initiatives
  • Values learning and finds opportunities for challenging and improving personal performance
  • Actively promotes teamwork by creating a culture and environment that supports individual and team empowerment
  • Exhibits courage to take action by tackling difficult challenges
  • Promotes the principles of contemporary leadership practices
  • Keeps technical knowledge, certifications, licenses, etc. current
  • Displays departmental and/or County perspective in dealing with issues
  • Confronts conflict directly and objectively with a goal of resolution for all parties
  • Makes suggestions for improvements

Effective Communication :

  • Promotes open, candid information sharing across organizational boundaries
  • Builds consensus among diverse groups for the purpose of meeting business objectives
  • Listens effectively to others
  • Presents ideas and complex material clearly, concisely, logically and persuasively both orally and in writing
  • Deals effectively with various levels of the organization
  • Ensures timely, appropriate communication with stakeholders
  • Applies contemporary technical concepts and best practices to assignment
  • Readily and routinely shares technical knowledge with others

Planning and Organization :

  • Sets project goals and objectives aligned with departmental and/or County priorities
  • Plans for acquiring resources needed for project completion
  • Integrates changes smoothly
  • Works in an organized manner
  • Exhibits cost consciousness and conserves departmental and/or County resources
  • Assigns work to project team members, establishes expectations and monitors activities

Problem Solving and Analysis :

  • Finds and acts on new opportunities, eliminates barriers to change and unneeded bureaucracy
  • Makes sound business decisions based on limited, complex or contradicting information and relevant public service ethical principles
  • Integrates new ideas and contemporary approaches into problem solving
  • Gathers, analyzes and applies information skillfully
  • Develops alternative solutions
  • Exhibits innovation and creativity in identifying and resolving problems as they occur
  • Works effectively in group problem solving situations

Results Oriented :

  • Sets challenging, measurable project goals that are aligned with broad County strategies and departmental business objectives
  • Plans, organizes and implements projects to meet established timeframes
  • As opportunities arise, reengineers business processes and improves organizational effectiveness by proposing and implementing change initiatives required to improve efficiency, streamline operations and meet current and future business needs
  • Measures performance against key operational and financial targets/goals
  • Investigates and adopts best practices where possible
  • Sets appropriate priorities and modifies as needed
  • Is accountable for personal performance and goal achievement and maintains sufficient content and knowledge to perform all aspects of the job effectively
  • Applies contemporary technical concepts to communications

Supervision(only applies to supervisory positions):

  • Ensures that individual performance action plans are aligned to business strategies
  • Motivates performance for the purpose of achieving County and/or departmental goals
  • Assists employees in defining and following through with actions that support performance and personal development
  • Uses reward and recognition programs appropriately
  • Clarifies performance expectations (e.g., roles, responsibilities, standards and goals) collaboratively with others
  • Motivates people to reach their highest performance potential
  • Sets direction to meet business objectives
  • Provides honest, timely feedback about performance
  • Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team and organizational needs
  • Effectively manages all aspects of the County’s performance management system within established timeframes
  • Recognizes that making mistakes is an important part of learning
  • Assigns clear authority and holds others accountable for goal achievement
  • Within the scope of business limitations, provides resources and support to ensure that key strategies and results are achieved
  • Values learning for staff and seeks out opportunities and skill development as resources permits
  • Administers discipline in a fair and consistent manner as required

PROFESSIONAL/TECHNICAL COMPETENCIES

A number of County administrative management assignments require specialized knowledge, technical/professional competencies, licenses and/or certifications in addition to management competencies. Such assignments require incumbents to possess the following:

  • Current knowledge of Federal, state and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment
  • Current technical/professional knowledge of the complex principles, methods, standards and techniques associated with the scope of work of a recognized profession
  • Ability to conduct complex professional/technical research and analysis for assigned projects and the work of other professional/technical staff
  • Possession of the required education, license(s) and/or certifications associated with the assignment

MINIMUM QUALIFICATIONS

All levels in the management series require experience directly related to the level of leadership, planning, problem solving, analysis program management and supervision required for a specific position. An educational degree in a specific area of study may be required for some positions.

Experience/Education:

Administrative Manager I
Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience.

Administrative Manager II

Two years of experience as an Administrative Manager I with the County of Orange. OR

Four years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

Administrative Manager III

One year of experience as an Administrative Manager II with the County of Orange. OR

Five years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for two years of the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

License Required

For some positions possession of a valid California Driver’s license, Class C or higher may be required by date of appointment.

Other

Completion of a background investigation to the satisfaction of the County may be required for some assignments.

PHYSICAL AND MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

In addition to the standard requirements and conditions listed for all positions, some assignments may require the additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.

PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Some Positions :

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.

MENTAL REQUIREMENTS

All Positions :

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Some Positions :

May be required to possess the ability to handle emotional client situations effectively.

ENVIRONMENTAL CONDITIONS

All Positions :

Function effectively in a standard office environment.

Some Positions :

May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, heavily populated clinic or program settings with ill or highly emotional clientele.

Click here to view the job descriptions for the IT management specialties.

Classifications

County of Orange
Class Code: 5021SM
Revised: 8/26/03
Revision: 10/20/98

AGRICULTURAL/WEIGHTS AND MEASURES PROGRAM SUPERVISOR

DEFINITION

Under direction, to coordinate and supervise subordinates in the performance of agricultural and/or weights and measures or weed abatement inspection assignments; to assist in the operation of major program areas; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class are responsible for the direct field supervision of employees who perform inspection and enforcement duties in either the agricultural or weights & measures or weed abatement functional area; and may personally perform difficult inspection duties in one or more fields. Incumbents work with considerable independence and work is performed within broad general guidelines.

EXAMPLES OF DUTIES

  1. Plans and supervises subordinates in one or more functional areas; assigns, reviews and evaluates the work of subordinates; trains subordinates on inspection methods and techniques.

  2. Supervises the enforcement of weights and measures, agricultural or weed abatement regulations; supervises the issuance of notices of non-compliance, citations, condemnation of defective apparatus, removal of items from sale or mislabeled packages; gathers and evaluates evidence; institutes office hearings and/or legal action for prosecution of uncorrected violations; authorizes the seizure of defective scales.

  3. Advises subordinates and others on technical aspects of the work performed and resolves unusual or difficult inspection problems.

  4. Reviews reports of inspections for accuracy and prepares written reports on section activity; maintains records on inspection work completed and findings.

  5. Investigates complaints and gives technical advice/information to the public and other agencies; performs technical fieldwork in one or more functional areas.

  6. Analyzes seasonal trends and assists in high volume seasonal activities.

  7. Represents the department as assigned at meetings with state officials, industrial representatives, growers, processors and others to discuss and assist them with their problems and to inform them of the activities of the department; meets with representatives of the State Department of Food and Agriculture and State Department of Pesticide Regulations, County agencies/departments and other governmental agencies to plan and coordinate joint programs.

  8. Monitors condition of inspection equipment to ensure it is maintained in good working order; prepares estimates of equipment and supply needs for the division budget.

  1. Plans and develops a County-wide weed abatement program; directs the program for clearing various brush and weeds constituting a fire hazard; trains, evaluates and supervises Inspectors in the posting and clearing of flammable vegetation from various areas of the County.

  1. Coordinates communication and administrative problems with various County Departments and the Orange County Fire Authority.

MINIMUM QUALIFICATIONS

General Knowledge of

State and local policies and regulations regarding agriculture, weights & measures or weed abatement.

Principles and practices of effective supervision.

Ability to

Plan, organize and direct the work of others.

Prevent and solve problems by utilizing supervisory and communications skills, concepts and techniques.

Establish and maintain cooperative relationships with the public, employees and representatives of other public agencies.

Communicate effectively orally and in writing and prepare and present effective reports.

Plan and implement in-service training and employee development programs and evaluate the performance of personnel.

State Certification:

Agriculture:

Five valid licenses as a County Agricultural Inspector/Biologist.

Weights and Measures;

Three valid licenses as a County Weights and Measures Inspector

Weed Abatement

No State agricultural license required

All Specialties

A valid California Driver License, Class C or higher.

Experience

Two years experience in the enforcement of agricultural, weights & measures or weed abatement laws in a position equivalent to Orange County's Agricultural/Weights & Measures Inspector II or III.

Physical Requirements

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to lift up to 75 pounds and push and pull heavy weights such as but not limited to gas canisters and large potted plants; manual dexterity to operate scales, pumps, handwrite and keyboard repetitively; speak and hear well enough to communicate clearly over the telephone and in person; vision sufficient to read text and measuring devices, detect the presence of mites and small pests, sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more) and drive up to one hour at a time for up to four hours per day.

Environmental Conditions

Will be required to work in dusty fields, around produce, insects and pests; work outside in all kinds of weather.

Classifications

County of Orange
Revised: 11-02-98
Revised and Title Change: 1-5-93
Series Established: 11-21-86

AGRICULTURAL/WEIGHTS & MEASURES INSPECTOR SERIES

Class Code Class Title
5011GE Agricultural/Weights & Measures Trainee
5012GE Agricultural/Weights & Measures Inspector I
5013GE Agricultural/Weights & Measures Inspector II
5014GE Agricultural/Weights & Measures Inspector III

DEFINITION

Under direction, to inspect agricultural crops, products, commercial weighing, measuring and counting devices and packaged commodities and to enforce federal, state and County laws and regulations.

CLASS CHARACTERISTICS

The Agricultural Commissioner and Sealer of Weights and Measures functions are combined in the Department of Agriculture. The Agricultural/Weights & Measures Inspector series is utilized in both functional areas to perform the services, inspections and controls required by law. Incumbents are assigned work only in those areas for which they hold valid state certificates.

Agricultural/Weights & Measures Trainee

This is an entry-level trainee class. There is no permanent status in this class. Employees in this class must obtain, within one year of appointment, at least one state certification in the area of assignment. Incumbents who have not achieved certification and been promoted prior to the end of the probationary period will have failed probation.

Incumbents will receive training and work experience in agricultural and/or weights and measures inspection work in order to qualify for acceptance to the State Department of Food and Agriculture's certification examination as either an agricultural inspector or a weights and measures inspector. Appointment is limited to a maximum of twelve months.

Agricultural/Weights & Measures Inspector I

Inspectors in this class independently perform inspections in those weights and measures and/or agricultural functions for which they hold valid certificates. Typically, inspectors work in one or two areas of specialty and do not perform the variety of inspection duties characteristic of the next higher level class.

Agricultural/Weights & Measures Inspector II

This is the journey level class. Inspectors in this class are assigned a variety of agricultural and/or weights and measures functions. The work is typically assigned on a project or short term basis and does not require the long range planning and coordination of work that characterizes the next higher level class.

Agricultural/Weights & Measures Inspector III

Inspectors in this class may be assigned to perform a wide variety of both agricultural and weights and measures inspection work in a large assigned geographic area of the County OR to serve as a specialist for a single agricultural or weights and measures inspection function on a County-wide basis. The positions in this class have responsibility for long range planning and scheduling of work to meet program goals, serve as a technical specialist in the assigned area and provide technical direction to inspectors at the lower levels. Incumbents may be assigned a lead role over others.

EXAMPLES OF DUTIES

NOTE: The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

  1. Enforces statutes of state and County pertaining to agriculture and weights and measures by inspecting orchards, fields, range lands, residential or business premises, nurseries and other facilities selling or distributing plants and other possible carriers of agricultural pests to determine the presence and degree of pest or disease infestation.

  2. Makes regular visits to post offices, express offices, rail, truck and air depots, feed stores and other places of business to inspect all incoming shipments of plants, plant products and other possible carriers of agricultural pests.

  3. Conducts surveys to determine the existence or extent of detrimental insects, pests, weeds or plant diseases.

  4. Collects specimens of unknown insects and pests and submits them for classification and identification by laboratory personnel; may perform botanical, taxonomic and seed analysis laboratory work.

  5. Inspects farms, packing houses, warehouses, depots, markets and business establishments to determine quality and condition of fruits, nuts, vegetables, eggs and honey; issues certificates of inspection or orders to halt use or transportation of agricultural products.

  6. Enforces state seed laws; visits premises of industry or firms selling seed to check labels for conformance with regulations, takes official samples and checks results of germination tests.

  7. Prepares reports on inspections and maintains records; prepares monthly reports on crop conditions, crop and harvest movement and prices, quality, tonnage, and weather and smog effect on crops; gathers information on acreage, production, value and condition of crops for annual reports and keeps records.

  8. Advises the public, industry, other agencies and County personnel on agricultural requirements, pesticide use, types of pumps, meters and scales appropriate for specific uses and other related matters; makes recommendations to agriculturists and others for the control and eradication of pests and plant diseases; recommends and ensures the proper pesticides and herbicides and methods of application are used and are not hazardous to plants or persons; issues pesticide use permits. Supplies the public with illustrative material in regard to the installation of weighing and measuring apparatus, agricultural regulations, pesticide regulations and other related subjects.

  9. Inspects prepackaged meats and frozen foods for net weight and proper labeling; establishes and checks tare weights and shrinkage allowances; takes surveillance tares; on the basis of sampling, places foods on off-sale until repackaged and relabeled; determines probable cause of underweight packaging.

  10. Investigates complaints of agricultural or weights and measures violations; issues warnings, citations, and notices of non-compliance and makes purchases as necessary for evidence; condemns scales and/or issues notices to repair. May participate in office hearings and provide information leading to prosecution of violators.

  11. Inspects and tests the calibration of large tanks, tank trucks, gas pumps, electrical submeters and other meters for accuracy, proper installation, drainage and safety. Inspects a wide variety of balances, scales, beams and weighing platforms, including highly complex, specialized and sensitive equipment; checks for sensitivity and accuracy over a range of loads; may make minor adjustments to such weighing devices to bring them within acceptable tolerances. May assist state and/or other agencies in inspections such as type approvals and railroad track scale tests.

  12. Issues citations against and condemns and/or seizes defective apparatus or improperly represented commodities or packages; affixes seal to approved apparatus; checks weigh master licenses and records weight certificates; enforces licensing and registration requirements.

  13. Controls infestations of rodents, insects, birds and other agricultural pests by supervising workers and directing the mixing and spreading of poisons and the setting of traps; may issue baits and permits to use baits to others.

  14. Surveys highways, roads and fields for the presence of noxious weeds and, by spraying and other means, controls them.

  15. Uses a variety of technical testing equipment and lab equipment to determine accuracy of weights/volumes/sizes, etc. and/or to measure accuracy of scales, meters, balances, etc.

  16. Inspects electrical and vapor sub-meters in apartment and mobile home complexes; inspects propane meters.

Agricultural/Weights & Measures Inspector III

In addition to the above:

  1. Inspects agricultural, commercial and industrial sites to determine qualification for issuance of permits to apply restricted rodenticide and avicide materials; ensures environmental and human safety precautions are followed.

  2. Supervises the receiving, storing and dispensing of materials from the warehouse; maintains records of disbursement of pesticide materials and inventory of warehouse supplies. Formulates and issues baits; conducts animal bait acceptance trials; monitors pest animal population changes and crop damage.

  3. Supervises inspection and inspects eggs in packing houses, warehouses and retail stores for size and grade and determines if they are edible. Operates egg candler to rapidly and adroitly grade eggs.

  4. Supervises inspection of and inspects apiaries for bee diseases and proper registration of beehives; takes bee samples and submits to laboratory to confirm disease findings.

  5. Inspects wholesale and retail nurseries to determine cleanliness and presence of insect pests, noxious weeds and plant diseases; issues certificates of suitability for shipment in accordance with a variety of requirements for different plants and states of destination; issues notices of non-compliance or citations; pulls plants off sale.

MINIMUM QUALIFICATIONS

Agricultural/Weights & Measures Trainee

Applicants must be qualified to take the Certificate Examination administered by the California Department of Food and Agriculture for County Agricultural Inspector/Biologist or for County Weights and Measures Inspector. The qualifications are as follows:

Agricultural Inspector/Biologist

Either I: Possession of one or more valid statewide specific category certificates as a County Agricultural Inspector/Biologist.

Or II: Possession of a bachelor's degree from an accredited four-year college with specialization in one or more appropriate disciplines in agricultural or biological sciences as determined by the Director.

Weights and Measures Inspector

Either I: Possession of one or more valid statewide specific category certificates as a County Weights and Measures Inspector or County Agricultural Inspector/Biologist.

Or II: Education equivalent to graduation from college with major work in chemistry, physics, mathematics, engineering, or other job related majors such as law enforcement, commerce, and marketing. (Registration in a recognized college as a senior majoring in one of these fields will admit applicants to the examinations, but a certificate will not be issued until graduation.)

Or III: Experience in one or more of the areas identified in the states certificate examination notice may be substituted for up to two years of the required college education on a year-for-year basis: This experience must have been at a level comparable to County weights and measures inspector or agricultural inspector/biologist. (Please note that a minimum of two years of college is required.) (Applicants with a college major other than those listed must have a minimum of 15 semester units of job-related courses and at least two years of qualifying experience.)

Or IV: Possession of an Associate in Science Degree in Measurement Science with a Weights and Measures Option granted by a California community college. And one year of experience in the enforcement of weights and measures laws or in the inspection, maintenance, repair or installation of weighing or measuring instruments or equipment. This experience must have been at a level comparable to County Weights and Measures Inspector.

Persons who have attained the Associate in Science Degree as stated above will be permitted to apply for and take the examination, but must provide evidence of one year of the required experience before a certificate will be issued.

Agricultural/Weights and Measures Inspector I

Agriculture: Possession of one or more valid certificates as a County Agricultural Inspector/Biologist.

Weights and Measures: Possession of one or more valid certificates as a County Weights and Measures Inspector.

Agricultural/Weights and Measures Inspector II

Agriculture: Possession of two valid licenses as a County Agricultural Inspector/Biologist. One of these licenses must be Pesticide Regulation OR Pest Prevention and Plant Regulation.

Weights and Measures: Possession of two valid licenses as a County Weights & Measures Inspector. One of these licenses must be Measurement Verification.

Agricultural/Weights and Measures Inspector III

Agriculture: Possession of three valid licenses as a county Agricultural Inspector/Biologist. Two of these licenses must be Pesticide Regulation AND Pest Prevention and Plant Regulation

Weights and Measures: Possession of three valid licenses as a County Weights and Measures Inspector.

General Knowledge of

Laws and regulations relating to agricultural and weights and measures inspection.

Construction, maintenance, mechanics, units of operation and weighing and measuring devices.

Ability to

Agricultural/Weights and Measures Trainee

Learn the laws and regulations relating to agricultural and weights and measures inspection.

Learn the construction, maintenance, mechanics, units and operation of weighing and measuring devices.

Learn to interpret and apply standards, laws and regulations, including citing the correct section for each violation.

Learn to operate a variety of testing devices and/or laboratory and technical equipment.

Maintain cooperative relations with proprietors of business establishments, other agencies and members of the public.

Interact with emotional and/or hostile members of the public.

Keep records and prepare complete reports.

Make simple mathematical calculations.

Work with mechanical devices may be required.

Agricultural/Weights and Measures Inspector I, II, III

Interpret and apply State and local policies.

Work with minimal direction and exercise sound judgment in the performance of duties.

Maintain good working relationships with others and communicate and enforce requirements tactfully and firmly.

Physical Requirements

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to push lift up to 75 pounds and pull heavy weights such as, but not limited to, gas canisters and large potted plants; manual dexterity to operate scales, pumps, keyboard and write reports; speak and hear to communicate clearly over the telephone and in person; vision sufficient to read scales, detect the presence of mites and small pests; sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful chemicals, such as but not limited to, pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more at a time) and drive up to one hour at a time for up to four hours per day.

Environmental Conditions

Will be required to work in dusty fields, around produce, insects and pests; work outside in all kinds of weather

License Requirement

Possession of a Class C driver license or higher by date of appointment may be required for some assignments.

VLH:smb

Classifications

County of Orange
Revised: 11-02-98
Revised and Title Change: 1-5-93
Series Established: 11-21-86

AGRICULTURAL/WEIGHTS & MEASURES INSPECTOR SERIES

Class Code Class Title
5011GE Agricultural/Weights & Measures Trainee
5012GE Agricultural/Weights & Measures Inspector I
5013GE Agricultural/Weights & Measures Inspector II
5014GE Agricultural/Weights & Measures Inspector III

DEFINITION

Under direction, to inspect agricultural crops, products, commercial weighing, measuring and counting devices and packaged commodities and to enforce federal, state and County laws and regulations.

CLASS CHARACTERISTICS

The Agricultural Commissioner and Sealer of Weights and Measures functions are combined in the Department of Agriculture. The Agricultural/Weights & Measures Inspector series is utilized in both functional areas to perform the services, inspections and controls required by law. Incumbents are assigned work only in those areas for which they hold valid state certificates.

Agricultural/Weights & Measures Trainee

This is an entry-level trainee class. There is no permanent status in this class. Employees in this class must obtain, within one year of appointment, at least one state certification in the area of assignment. Incumbents who have not achieved certification and been promoted prior to the end of the probationary period will have failed probation.

Incumbents will receive training and work experience in agricultural and/or weights and measures inspection work in order to qualify for acceptance to the State Department of Food and Agriculture's certification examination as either an agricultural inspector or a weights and measures inspector. Appointment is limited to a maximum of twelve months.

Agricultural/Weights & Measures Inspector I

Inspectors in this class independently perform inspections in those weights and measures and/or agricultural functions for which they hold valid certificates. Typically, inspectors work in one or two areas of specialty and do not perform the variety of inspection duties characteristic of the next higher level class.

Agricultural/Weights & Measures Inspector II

This is the journey level class. Inspectors in this class are assigned a variety of agricultural and/or weights and measures functions. The work is typically assigned on a project or short term basis and does not require the long range planning and coordination of work that characterizes the next higher level class.

Agricultural/Weights & Measures Inspector III

Inspectors in this class may be assigned to perform a wide variety of both agricultural and weights and measures inspection work in a large assigned geographic area of the County OR to serve as a specialist for a single agricultural or weights and measures inspection function on a County-wide basis. The positions in this class have responsibility for long range planning and scheduling of work to meet program goals, serve as a technical specialist in the assigned area and provide technical direction to inspectors at the lower levels. Incumbents may be assigned a lead role over others.

EXAMPLES OF DUTIES

NOTE: The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

  1. Enforces statutes of state and County pertaining to agriculture and weights and measures by inspecting orchards, fields, range lands, residential or business premises, nurseries and other facilities selling or distributing plants and other possible carriers of agricultural pests to determine the presence and degree of pest or disease infestation.

  2. Makes regular visits to post offices, express offices, rail, truck and air depots, feed stores and other places of business to inspect all incoming shipments of plants, plant products and other possible carriers of agricultural pests.

  3. Conducts surveys to determine the existence or extent of detrimental insects, pests, weeds or plant diseases.

  4. Collects specimens of unknown insects and pests and submits them for classification and identification by laboratory personnel; may perform botanical, taxonomic and seed analysis laboratory work.

  5. Inspects farms, packing houses, warehouses, depots, markets and business establishments to determine quality and condition of fruits, nuts, vegetables, eggs and honey; issues certificates of inspection or orders to halt use or transportation of agricultural products.

  6. Enforces state seed laws; visits premises of industry or firms selling seed to check labels for conformance with regulations, takes official samples and checks results of germination tests.

  7. Prepares reports on inspections and maintains records; prepares monthly reports on crop conditions, crop and harvest movement and prices, quality, tonnage, and weather and smog effect on crops; gathers information on acreage, production, value and condition of crops for annual reports and keeps records.

  8. Advises the public, industry, other agencies and County personnel on agricultural requirements, pesticide use, types of pumps, meters and scales appropriate for specific uses and other related matters; makes recommendations to agriculturists and others for the control and eradication of pests and plant diseases; recommends and ensures the proper pesticides and herbicides and methods of application are used and are not hazardous to plants or persons; issues pesticide use permits. Supplies the public with illustrative material in regard to the installation of weighing and measuring apparatus, agricultural regulations, pesticide regulations and other related subjects.

  9. Inspects prepackaged meats and frozen foods for net weight and proper labeling; establishes and checks tare weights and shrinkage allowances; takes surveillance tares; on the basis of sampling, places foods on off-sale until repackaged and relabeled; determines probable cause of underweight packaging.

  10. Investigates complaints of agricultural or weights and measures violations; issues warnings, citations, and notices of non-compliance and makes purchases as necessary for evidence; condemns scales and/or issues notices to repair. May participate in office hearings and provide information leading to prosecution of violators.

  11. Inspects and tests the calibration of large tanks, tank trucks, gas pumps, electrical submeters and other meters for accuracy, proper installation, drainage and safety. Inspects a wide variety of balances, scales, beams and weighing platforms, including highly complex, specialized and sensitive equipment; checks for sensitivity and accuracy over a range of loads; may make minor adjustments to such weighing devices to bring them within acceptable tolerances. May assist state and/or other agencies in inspections such as type approvals and railroad track scale tests.

  12. Issues citations against and condemns and/or seizes defective apparatus or improperly represented commodities or packages; affixes seal to approved apparatus; checks weigh master licenses and records weight certificates; enforces licensing and registration requirements.

  13. Controls infestations of rodents, insects, birds and other agricultural pests by supervising workers and directing the mixing and spreading of poisons and the setting of traps; may issue baits and permits to use baits to others.

  14. Surveys highways, roads and fields for the presence of noxious weeds and, by spraying and other means, controls them.

  15. Uses a variety of technical testing equipment and lab equipment to determine accuracy of weights/volumes/sizes, etc. and/or to measure accuracy of scales, meters, balances, etc.

  16. Inspects electrical and vapor sub-meters in apartment and mobile home complexes; inspects propane meters.

Agricultural/Weights & Measures Inspector III

In addition to the above:

  1. Inspects agricultural, commercial and industrial sites to determine qualification for issuance of permits to apply restricted rodenticide and avicide materials; ensures environmental and human safety precautions are followed.

  2. Supervises the receiving, storing and dispensing of materials from the warehouse; maintains records of disbursement of pesticide materials and inventory of warehouse supplies. Formulates and issues baits; conducts animal bait acceptance trials; monitors pest animal population changes and crop damage.

  3. Supervises inspection and inspects eggs in packing houses, warehouses and retail stores for size and grade and determines if they are edible. Operates egg candler to rapidly and adroitly grade eggs.

  4. Supervises inspection of and inspects apiaries for bee diseases and proper registration of beehives; takes bee samples and submits to laboratory to confirm disease findings.

  5. Inspects wholesale and retail nurseries to determine cleanliness and presence of insect pests, noxious weeds and plant diseases; issues certificates of suitability for shipment in accordance with a variety of requirements for different plants and states of destination; issues notices of non-compliance or citations; pulls plants off sale.

MINIMUM QUALIFICATIONS

Agricultural/Weights & Measures Trainee

Applicants must be qualified to take the Certificate Examination administered by the California Department of Food and Agriculture for County Agricultural Inspector/Biologist or for County Weights and Measures Inspector. The qualifications are as follows:

Agricultural Inspector/Biologist

Either I: Possession of one or more valid statewide specific category certificates as a County Agricultural Inspector/Biologist.

Or II: Possession of a bachelor's degree from an accredited four-year college with specialization in one or more appropriate disciplines in agricultural or biological sciences as determined by the Director.

Weights and Measures Inspector

Either I: Possession of one or more valid statewide specific category certificates as a County Weights and Measures Inspector or County Agricultural Inspector/Biologist.

Or II: Education equivalent to graduation from college with major work in chemistry, physics, mathematics, engineering, or other job related majors such as law enforcement, commerce, and marketing. (Registration in a recognized college as a senior majoring in one of these fields will admit applicants to the examinations, but a certificate will not be issued until graduation.)

Or III: Experience in one or more of the areas identified in the states certificate examination notice may be substituted for up to two years of the required college education on a year-for-year basis: This experience must have been at a level comparable to County weights and measures inspector or agricultural inspector/biologist. (Please note that a minimum of two years of college is required.) (Applicants with a college major other than those listed must have a minimum of 15 semester units of job-related courses and at least two years of qualifying experience.)

Or IV: Possession of an Associate in Science Degree in Measurement Science with a Weights and Measures Option granted by a California community college. And one year of experience in the enforcement of weights and measures laws or in the inspection, maintenance, repair or installation of weighing or measuring instruments or equipment. This experience must have been at a level comparable to County Weights and Measures Inspector.

Persons who have attained the Associate in Science Degree as stated above will be permitted to apply for and take the examination, but must provide evidence of one year of the required experience before a certificate will be issued.

Agricultural/Weights and Measures Inspector I

Agriculture: Possession of one or more valid certificates as a County Agricultural Inspector/Biologist.

Weights and Measures: Possession of one or more valid certificates as a County Weights and Measures Inspector.

Agricultural/Weights and Measures Inspector II

Agriculture: Possession of two valid licenses as a County Agricultural Inspector/Biologist. One of these licenses must be Pesticide Regulation OR Pest Prevention and Plant Regulation.

Weights and Measures: Possession of two valid licenses as a County Weights & Measures Inspector. One of these licenses must be Measurement Verification.

Agricultural/Weights and Measures Inspector III

Agriculture: Possession of three valid licenses as a county Agricultural Inspector/Biologist. Two of these licenses must be Pesticide Regulation AND Pest Prevention and Plant Regulation

Weights and Measures: Possession of three valid licenses as a County Weights and Measures Inspector.

General Knowledge of

Laws and regulations relating to agricultural and weights and measures inspection.

Construction, maintenance, mechanics, units of operation and weighing and measuring devices.

Ability to

Agricultural/Weights and Measures Trainee

Learn the laws and regulations relating to agricultural and weights and measures inspection.

Learn the construction, maintenance, mechanics, units and operation of weighing and measuring devices.

Learn to interpret and apply standards, laws and regulations, including citing the correct section for each violation.

Learn to operate a variety of testing devices and/or laboratory and technical equipment.

Maintain cooperative relations with proprietors of business establishments, other agencies and members of the public.

Interact with emotional and/or hostile members of the public.

Keep records and prepare complete reports.

Make simple mathematical calculations.

Work with mechanical devices may be required.

Agricultural/Weights and Measures Inspector I, II, III

Interpret and apply State and local policies.

Work with minimal direction and exercise sound judgment in the performance of duties.

Maintain good working relationships with others and communicate and enforce requirements tactfully and firmly.

Physical Requirements

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to push lift up to 75 pounds and pull heavy weights such as, but not limited to, gas canisters and large potted plants; manual dexterity to operate scales, pumps, keyboard and write reports; speak and hear to communicate clearly over the telephone and in person; vision sufficient to read scales, detect the presence of mites and small pests; sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful chemicals, such as but not limited to, pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more at a time) and drive up to one hour at a time for up to four hours per day.

Environmental Conditions

Will be required to work in dusty fields, around produce, insects and pests; work outside in all kinds of weather

License Requirement

Possession of a Class C driver license or higher by date of appointment may be required for some assignments.

VLH:smb

Classifications

County of Orange
Revised: 11-02-98
Revised and Title Change: 1-5-93
Series Established: 11-21-86

AGRICULTURAL/WEIGHTS & MEASURES INSPECTOR SERIES

Class Code Class Title
5011GE Agricultural/Weights & Measures Trainee
5012GE Agricultural/Weights & Measures Inspector I
5013GE Agricultural/Weights & Measures Inspector II
5014GE Agricultural/Weights & Measures Inspector III

DEFINITION

Under direction, to inspect agricultural crops, products, commercial weighing, measuring and counting devices and packaged commodities and to enforce federal, state and County laws and regulations.

CLASS CHARACTERISTICS

The Agricultural Commissioner and Sealer of Weights and Measures functions are combined in the Department of Agriculture. The Agricultural/Weights & Measures Inspector series is utilized in both functional areas to perform the services, inspections and controls required by law. Incumbents are assigned work only in those areas for which they hold valid state certificates.

Agricultural/Weights & Measures Trainee

This is an entry-level trainee class. There is no permanent status in this class. Employees in this class must obtain, within one year of appointment, at least one state certification in the area of assignment. Incumbents who have not achieved certification and been promoted prior to the end of the probationary period will have failed probation.

Incumbents will receive training and work experience in agricultural and/or weights and measures inspection work in order to qualify for acceptance to the State Department of Food and Agriculture's certification examination as either an agricultural inspector or a weights and measures inspector. Appointment is limited to a maximum of twelve months.

Agricultural/Weights & Measures Inspector I

Inspectors in this class independently perform inspections in those weights and measures and/or agricultural functions for which they hold valid certificates. Typically, inspectors work in one or two areas of specialty and do not perform the variety of inspection duties characteristic of the next higher level class.

Agricultural/Weights & Measures Inspector II

This is the journey level class. Inspectors in this class are assigned a variety of agricultural and/or weights and measures functions. The work is typically assigned on a project or short term basis and does not require the long range planning and coordination of work that characterizes the next higher level class.

Agricultural/Weights & Measures Inspector III

Inspectors in this class may be assigned to perform a wide variety of both agricultural and weights and measures inspection work in a large assigned geographic area of the County OR to serve as a specialist for a single agricultural or weights and measures inspection function on a County-wide basis. The positions in this class have responsibility for long range planning and scheduling of work to meet program goals, serve as a technical specialist in the assigned area and provide technical direction to inspectors at the lower levels. Incumbents may be assigned a lead role over others.

EXAMPLES OF DUTIES

NOTE: The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

  1. Enforces statutes of state and County pertaining to agriculture and weights and measures by inspecting orchards, fields, range lands, residential or business premises, nurseries and other facilities selling or distributing plants and other possible carriers of agricultural pests to determine the presence and degree of pest or disease infestation.

  2. Makes regular visits to post offices, express offices, rail, truck and air depots, feed stores and other places of business to inspect all incoming shipments of plants, plant products and other possible carriers of agricultural pests.

  3. Conducts surveys to determine the existence or extent of detrimental insects, pests, weeds or plant diseases.

  4. Collects specimens of unknown insects and pests and submits them for classification and identification by laboratory personnel; may perform botanical, taxonomic and seed analysis laboratory work.

  5. Inspects farms, packing houses, warehouses, depots, markets and business establishments to determine quality and condition of fruits, nuts, vegetables, eggs and honey; issues certificates of inspection or orders to halt use or transportation of agricultural products.

  6. Enforces state seed laws; visits premises of industry or firms selling seed to check labels for conformance with regulations, takes official samples and checks results of germination tests.

  7. Prepares reports on inspections and maintains records; prepares monthly reports on crop conditions, crop and harvest movement and prices, quality, tonnage, and weather and smog effect on crops; gathers information on acreage, production, value and condition of crops for annual reports and keeps records.

  8. Advises the public, industry, other agencies and County personnel on agricultural requirements, pesticide use, types of pumps, meters and scales appropriate for specific uses and other related matters; makes recommendations to agriculturists and others for the control and eradication of pests and plant diseases; recommends and ensures the proper pesticides and herbicides and methods of application are used and are not hazardous to plants or persons; issues pesticide use permits. Supplies the public with illustrative material in regard to the installation of weighing and measuring apparatus, agricultural regulations, pesticide regulations and other related subjects.

  9. Inspects prepackaged meats and frozen foods for net weight and proper labeling; establishes and checks tare weights and shrinkage allowances; takes surveillance tares; on the basis of sampling, places foods on off-sale until repackaged and relabeled; determines probable cause of underweight packaging.

  10. Investigates complaints of agricultural or weights and measures violations; issues warnings, citations, and notices of non-compliance and makes purchases as necessary for evidence; condemns scales and/or issues notices to repair. May participate in office hearings and provide information leading to prosecution of violators.

  11. Inspects and tests the calibration of large tanks, tank trucks, gas pumps, electrical submeters and other meters for accuracy, proper installation, drainage and safety. Inspects a wide variety of balances, scales, beams and weighing platforms, including highly complex, specialized and sensitive equipment; checks for sensitivity and accuracy over a range of loads; may make minor adjustments to such weighing devices to bring them within acceptable tolerances. May assist state and/or other agencies in inspections such as type approvals and railroad track scale tests.

  12. Issues citations against and condemns and/or seizes defective apparatus or improperly represented commodities or packages; affixes seal to approved apparatus; checks weigh master licenses and records weight certificates; enforces licensing and registration requirements.

  13. Controls infestations of rodents, insects, birds and other agricultural pests by supervising workers and directing the mixing and spreading of poisons and the setting of traps; may issue baits and permits to use baits to others.

  14. Surveys highways, roads and fields for the presence of noxious weeds and, by spraying and other means, controls them.

  15. Uses a variety of technical testing equipment and lab equipment to determine accuracy of weights/volumes/sizes, etc. and/or to measure accuracy of scales, meters, balances, etc.

  16. Inspects electrical and vapor sub-meters in apartment and mobile home complexes; inspects propane meters.

Agricultural/Weights & Measures Inspector III

In addition to the above:

  1. Inspects agricultural, commercial and industrial sites to determine qualification for issuance of permits to apply restricted rodenticide and avicide materials; ensures environmental and human safety precautions are followed.

  2. Supervises the receiving, storing and dispensing of materials from the warehouse; maintains records of disbursement of pesticide materials and inventory of warehouse supplies. Formulates and issues baits; conducts animal bait acceptance trials; monitors pest animal population changes and crop damage.

  3. Supervises inspection and inspects eggs in packing houses, warehouses and retail stores for size and grade and determines if they are edible. Operates egg candler to rapidly and adroitly grade eggs.

  4. Supervises inspection of and inspects apiaries for bee diseases and proper registration of beehives; takes bee samples and submits to laboratory to confirm disease findings.

  5. Inspects wholesale and retail nurseries to determine cleanliness and presence of insect pests, noxious weeds and plant diseases; issues certificates of suitability for shipment in accordance with a variety of requirements for different plants and states of destination; issues notices of non-compliance or citations; pulls plants off sale.

MINIMUM QUALIFICATIONS

Agricultural/Weights & Measures Trainee

Applicants must be qualified to take the Certificate Examination administered by the California Department of Food and Agriculture for County Agricultural Inspector/Biologist or for County Weights and Measures Inspector. The qualifications are as follows:

Agricultural Inspector/Biologist

Either I: Possession of one or more valid statewide specific category certificates as a County Agricultural Inspector/Biologist.

Or II: Possession of a bachelor's degree from an accredited four-year college with specialization in one or more appropriate disciplines in agricultural or biological sciences as determined by the Director.

Weights and Measures Inspector

Either I: Possession of one or more valid statewide specific category certificates as a County Weights and Measures Inspector or County Agricultural Inspector/Biologist.

Or II: Education equivalent to graduation from college with major work in chemistry, physics, mathematics, engineering, or other job related majors such as law enforcement, commerce, and marketing. (Registration in a recognized college as a senior majoring in one of these fields will admit applicants to the examinations, but a certificate will not be issued until graduation.)

Or III: Experience in one or more of the areas identified in the states certificate examination notice may be substituted for up to two years of the required college education on a year-for-year basis: This experience must have been at a level comparable to County weights and measures inspector or agricultural inspector/biologist. (Please note that a minimum of two years of college is required.) (Applicants with a college major other than those listed must have a minimum of 15 semester units of job-related courses and at least two years of qualifying experience.)

Or IV: Possession of an Associate in Science Degree in Measurement Science with a Weights and Measures Option granted by a California community college. And one year of experience in the enforcement of weights and measures laws or in the inspection, maintenance, repair or installation of weighing or measuring instruments or equipment. This experience must have been at a level comparable to County Weights and Measures Inspector.

Persons who have attained the Associate in Science Degree as stated above will be permitted to apply for and take the examination, but must provide evidence of one year of the required experience before a certificate will be issued.

Agricultural/Weights and Measures Inspector I

Agriculture: Possession of one or more valid certificates as a County Agricultural Inspector/Biologist.

Weights and Measures: Possession of one or more valid certificates as a County Weights and Measures Inspector.

Agricultural/Weights and Measures Inspector II

Agriculture: Possession of two valid licenses as a County Agricultural Inspector/Biologist. One of these licenses must be Pesticide Regulation OR Pest Prevention and Plant Regulation.

Weights and Measures: Possession of two valid licenses as a County Weights & Measures Inspector. One of these licenses must be Measurement Verification.

Agricultural/Weights and Measures Inspector III

Agriculture: Possession of three valid licenses as a county Agricultural Inspector/Biologist. Two of these licenses must be Pesticide Regulation AND Pest Prevention and Plant Regulation

Weights and Measures: Possession of three valid licenses as a County Weights and Measures Inspector.

General Knowledge of

Laws and regulations relating to agricultural and weights and measures inspection.

Construction, maintenance, mechanics, units of operation and weighing and measuring devices.

Ability to

Agricultural/Weights and Measures Trainee

Learn the laws and regulations relating to agricultural and weights and measures inspection.

Learn the construction, maintenance, mechanics, units and operation of weighing and measuring devices.

Learn to interpret and apply standards, laws and regulations, including citing the correct section for each violation.

Learn to operate a variety of testing devices and/or laboratory and technical equipment.

Maintain cooperative relations with proprietors of business establishments, other agencies and members of the public.

Interact with emotional and/or hostile members of the public.

Keep records and prepare complete reports.

Make simple mathematical calculations.

Work with mechanical devices may be required.

Agricultural/Weights and Measures Inspector I, II, III

Interpret and apply State and local policies.

Work with minimal direction and exercise sound judgment in the performance of duties.

Maintain good working relationships with others and communicate and enforce requirements tactfully and firmly.

Physical Requirements

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to push lift up to 75 pounds and pull heavy weights such as, but not limited to, gas canisters and large potted plants; manual dexterity to operate scales, pumps, keyboard and write reports; speak and hear to communicate clearly over the telephone and in person; vision sufficient to read scales, detect the presence of mites and small pests; sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful chemicals, such as but not limited to, pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more at a time) and drive up to one hour at a time for up to four hours per day.

Environmental Conditions

Will be required to work in dusty fields, around produce, insects and pests; work outside in all kinds of weather

License Requirement

Possession of a Class C driver license or higher by date of appointment may be required for some assignments.

VLH:smb

Classifications

County of Orange
Revised: 11-02-98
Revised and Title Change: 1-5-93
Series Established: 11-21-86

AGRICULTURAL/WEIGHTS & MEASURES INSPECTOR SERIES

Class Code Class Title
5011GE Agricultural/Weights & Measures Trainee
5012GE Agricultural/Weights & Measures Inspector I
5013GE Agricultural/Weights & Measures Inspector II
5014GE Agricultural/Weights & Measures Inspector III

DEFINITION

Under direction, to inspect agricultural crops, products, commercial weighing, measuring and counting devices and packaged commodities and to enforce federal, state and County laws and regulations.

CLASS CHARACTERISTICS

The Agricultural Commissioner and Sealer of Weights and Measures functions are combined in the Department of Agriculture. The Agricultural/Weights & Measures Inspector series is utilized in both functional areas to perform the services, inspections and controls required by law. Incumbents are assigned work only in those areas for which they hold valid state certificates.

Agricultural/Weights & Measures Trainee

This is an entry-level trainee class. There is no permanent status in this class. Employees in this class must obtain, within one year of appointment, at least one state certification in the area of assignment. Incumbents who have not achieved certification and been promoted prior to the end of the probationary period will have failed probation.

Incumbents will receive training and work experience in agricultural and/or weights and measures inspection work in order to qualify for acceptance to the State Department of Food and Agriculture's certification examination as either an agricultural inspector or a weights and measures inspector. Appointment is limited to a maximum of twelve months.

Agricultural/Weights & Measures Inspector I

Inspectors in this class independently perform inspections in those weights and measures and/or agricultural functions for which they hold valid certificates. Typically, inspectors work in one or two areas of specialty and do not perform the variety of inspection duties characteristic of the next higher level class.

Agricultural/Weights & Measures Inspector II

This is the journey level class. Inspectors in this class are assigned a variety of agricultural and/or weights and measures functions. The work is typically assigned on a project or short term basis and does not require the long range planning and coordination of work that characterizes the next higher level class.

Agricultural/Weights & Measures Inspector III

Inspectors in this class may be assigned to perform a wide variety of both agricultural and weights and measures inspection work in a large assigned geographic area of the County OR to serve as a specialist for a single agricultural or weights and measures inspection function on a County-wide basis. The positions in this class have responsibility for long range planning and scheduling of work to meet program goals, serve as a technical specialist in the assigned area and provide technical direction to inspectors at the lower levels. Incumbents may be assigned a lead role over others.

EXAMPLES OF DUTIES

NOTE: The following duties are typical of those performed by incumbents in this class series. Other related duties may also be performed. Not all duties listed are necessarily performed by each individual.

  1. Enforces statutes of state and County pertaining to agriculture and weights and measures by inspecting orchards, fields, range lands, residential or business premises, nurseries and other facilities selling or distributing plants and other possible carriers of agricultural pests to determine the presence and degree of pest or disease infestation.

  2. Makes regular visits to post offices, express offices, rail, truck and air depots, feed stores and other places of business to inspect all incoming shipments of plants, plant products and other possible carriers of agricultural pests.

  3. Conducts surveys to determine the existence or extent of detrimental insects, pests, weeds or plant diseases.

  4. Collects specimens of unknown insects and pests and submits them for classification and identification by laboratory personnel; may perform botanical, taxonomic and seed analysis laboratory work.

  5. Inspects farms, packing houses, warehouses, depots, markets and business establishments to determine quality and condition of fruits, nuts, vegetables, eggs and honey; issues certificates of inspection or orders to halt use or transportation of agricultural products.

  6. Enforces state seed laws; visits premises of industry or firms selling seed to check labels for conformance with regulations, takes official samples and checks results of germination tests.

  7. Prepares reports on inspections and maintains records; prepares monthly reports on crop conditions, crop and harvest movement and prices, quality, tonnage, and weather and smog effect on crops; gathers information on acreage, production, value and condition of crops for annual reports and keeps records.

  8. Advises the public, industry, other agencies and County personnel on agricultural requirements, pesticide use, types of pumps, meters and scales appropriate for specific uses and other related matters; makes recommendations to agriculturists and others for the control and eradication of pests and plant diseases; recommends and ensures the proper pesticides and herbicides and methods of application are used and are not hazardous to plants or persons; issues pesticide use permits. Supplies the public with illustrative material in regard to the installation of weighing and measuring apparatus, agricultural regulations, pesticide regulations and other related subjects.

  9. Inspects prepackaged meats and frozen foods for net weight and proper labeling; establishes and checks tare weights and shrinkage allowances; takes surveillance tares; on the basis of sampling, places foods on off-sale until repackaged and relabeled; determines probable cause of underweight packaging.

  10. Investigates complaints of agricultural or weights and measures violations; issues warnings, citations, and notices of non-compliance and makes purchases as necessary for evidence; condemns scales and/or issues notices to repair. May participate in office hearings and provide information leading to prosecution of violators.

  11. Inspects and tests the calibration of large tanks, tank trucks, gas pumps, electrical submeters and other meters for accuracy, proper installation, drainage and safety. Inspects a wide variety of balances, scales, beams and weighing platforms, including highly complex, specialized and sensitive equipment; checks for sensitivity and accuracy over a range of loads; may make minor adjustments to such weighing devices to bring them within acceptable tolerances. May assist state and/or other agencies in inspections such as type approvals and railroad track scale tests.

  12. Issues citations against and condemns and/or seizes defective apparatus or improperly represented commodities or packages; affixes seal to approved apparatus; checks weigh master licenses and records weight certificates; enforces licensing and registration requirements.

  13. Controls infestations of rodents, insects, birds and other agricultural pests by supervising workers and directing the mixing and spreading of poisons and the setting of traps; may issue baits and permits to use baits to others.

  14. Surveys highways, roads and fields for the presence of noxious weeds and, by spraying and other means, controls them.

  15. Uses a variety of technical testing equipment and lab equipment to determine accuracy of weights/volumes/sizes, etc. and/or to measure accuracy of scales, meters, balances, etc.

  16. Inspects electrical and vapor sub-meters in apartment and mobile home complexes; inspects propane meters.

Agricultural/Weights & Measures Inspector III

In addition to the above:

  1. Inspects agricultural, commercial and industrial sites to determine qualification for issuance of permits to apply restricted rodenticide and avicide materials; ensures environmental and human safety precautions are followed.

  2. Supervises the receiving, storing and dispensing of materials from the warehouse; maintains records of disbursement of pesticide materials and inventory of warehouse supplies. Formulates and issues baits; conducts animal bait acceptance trials; monitors pest animal population changes and crop damage.

  3. Supervises inspection and inspects eggs in packing houses, warehouses and retail stores for size and grade and determines if they are edible. Operates egg candler to rapidly and adroitly grade eggs.

  4. Supervises inspection of and inspects apiaries for bee diseases and proper registration of beehives; takes bee samples and submits to laboratory to confirm disease findings.

  5. Inspects wholesale and retail nurseries to determine cleanliness and presence of insect pests, noxious weeds and plant diseases; issues certificates of suitability for shipment in accordance with a variety of requirements for different plants and states of destination; issues notices of non-compliance or citations; pulls plants off sale.

MINIMUM QUALIFICATIONS

Agricultural/Weights & Measures Trainee

Applicants must be qualified to take the Certificate Examination administered by the California Department of Food and Agriculture for County Agricultural Inspector/Biologist or for County Weights and Measures Inspector. The qualifications are as follows:

Agricultural Inspector/Biologist

Either I: Possession of one or more valid statewide specific category certificates as a County Agricultural Inspector/Biologist.

Or II: Possession of a bachelor's degree from an accredited four-year college with specialization in one or more appropriate disciplines in agricultural or biological sciences as determined by the Director.

Weights and Measures Inspector

Either I: Possession of one or more valid statewide specific category certificates as a County Weights and Measures Inspector or County Agricultural Inspector/Biologist.

Or II: Education equivalent to graduation from college with major work in chemistry, physics, mathematics, engineering, or other job related majors such as law enforcement, commerce, and marketing. (Registration in a recognized college as a senior majoring in one of these fields will admit applicants to the examinations, but a certificate will not be issued until graduation.)

Or III: Experience in one or more of the areas identified in the states certificate examination notice may be substituted for up to two years of the required college education on a year-for-year basis: This experience must have been at a level comparable to County weights and measures inspector or agricultural inspector/biologist. (Please note that a minimum of two years of college is required.) (Applicants with a college major other than those listed must have a minimum of 15 semester units of job-related courses and at least two years of qualifying experience.)

Or IV: Possession of an Associate in Science Degree in Measurement Science with a Weights and Measures Option granted by a California community college. And one year of experience in the enforcement of weights and measures laws or in the inspection, maintenance, repair or installation of weighing or measuring instruments or equipment. This experience must have been at a level comparable to County Weights and Measures Inspector.

Persons who have attained the Associate in Science Degree as stated above will be permitted to apply for and take the examination, but must provide evidence of one year of the required experience before a certificate will be issued.

Agricultural/Weights and Measures Inspector I

Agriculture: Possession of one or more valid certificates as a County Agricultural Inspector/Biologist.

Weights and Measures: Possession of one or more valid certificates as a County Weights and Measures Inspector.

Agricultural/Weights and Measures Inspector II

Agriculture: Possession of two valid licenses as a County Agricultural Inspector/Biologist. One of these licenses must be Pesticide Regulation OR Pest Prevention and Plant Regulation.

Weights and Measures: Possession of two valid licenses as a County Weights & Measures Inspector. One of these licenses must be Measurement Verification.

Agricultural/Weights and Measures Inspector III

Agriculture: Possession of three valid licenses as a county Agricultural Inspector/Biologist. Two of these licenses must be Pesticide Regulation AND Pest Prevention and Plant Regulation

Weights and Measures: Possession of three valid licenses as a County Weights and Measures Inspector.

General Knowledge of

Laws and regulations relating to agricultural and weights and measures inspection.

Construction, maintenance, mechanics, units of operation and weighing and measuring devices.

Ability to

Agricultural/Weights and Measures Trainee

Learn the laws and regulations relating to agricultural and weights and measures inspection.

Learn the construction, maintenance, mechanics, units and operation of weighing and measuring devices.

Learn to interpret and apply standards, laws and regulations, including citing the correct section for each violation.

Learn to operate a variety of testing devices and/or laboratory and technical equipment.

Maintain cooperative relations with proprietors of business establishments, other agencies and members of the public.

Interact with emotional and/or hostile members of the public.

Keep records and prepare complete reports.

Make simple mathematical calculations.

Work with mechanical devices may be required.

Agricultural/Weights and Measures Inspector I, II, III

Interpret and apply State and local policies.

Work with minimal direction and exercise sound judgment in the performance of duties.

Maintain good working relationships with others and communicate and enforce requirements tactfully and firmly.

Physical Requirements

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to push lift up to 75 pounds and pull heavy weights such as, but not limited to, gas canisters and large potted plants; manual dexterity to operate scales, pumps, keyboard and write reports; speak and hear to communicate clearly over the telephone and in person; vision sufficient to read scales, detect the presence of mites and small pests; sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful chemicals, such as but not limited to, pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more at a time) and drive up to one hour at a time for up to four hours per day.

Environmental Conditions

Will be required to work in dusty fields, around produce, insects and pests; work outside in all kinds of weather

License Requirement

Possession of a Class C driver license or higher by date of appointment may be required for some assignments.

VLH:smb

Classifications

County of Orange
Class Code: 5035
Revised: 2-3-95
Previous Revision and Tile
Change: 9-13-83

AGRICULTURAL COMMISSIONER AND SEALER OF WEIGHTS AND MEASURES

DEFINITION

Under administrative direction, to administer the County's agricultural and weights and measures inspection program; to direct enforcement of regulatory provisions of the State Food and Agricultural Code, Business and Professions Code, and related sections of other codes and ordinances; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate supervisors, the Agricultural Commissioner and Sealer of Weights and Measures directs the County's agricultural and weights and measures inspection and enforcement program. The position reports to the Director of Regulation of the Environmental Management Agency (EMA), and is responsible for insuring the program's compliance with both State mandates and EMA policies and procedures.

EXAMPLES OF DUTIES

  1. Plans, organizes and directs programs for the inspection, standardization and quarantine of agricultural products and for the control and abatement of agricultural pests and noxious weeds; formulates and directs the application of policies conforming with State Agricultural Rules and Regulations, Federal Domestic Plant Quarantines and State Plant Quarantines.

  2. Plans, organizes and directs programs for the inspection, testing and sealing of all commercial weighing and measuring instruments and declared weights and volumes of packaged goods and commodities; and directs the checking of public weighmaster licenses and records of weights certificates.

  3. Attends local and State-wide meetings and conferences to exchange information on the most effective means of agricultural and weights and measures inspection and enforcement programs and the improvement of agricultural conditions; coordinates activities with State and Federal officials, agricultural commissioners of other counties and managers and officials of other Orange County agencies/departments.

  4. Directs the preparation of periodic reports of program activities In Orange County for the State, the Board of Supervisors and directors and managers in the Environmental Management Agency; directs the maintenance of required records.

  5. Interviews and hires new employees; directs the training, assignments and work performance of employees; directs the preparation of annual program budgets; administers the approved budgets and controls expenditures.

MINIMUM QUALIFICATION

Certification Requirement

Possession of a valid California State Certificate of Eligibility as a County Agricultural Commissioner and as a County Sealer of Weights and Measures.

Thorough Knowledge of

Principles and modern methods of administration, organization, fiscal management, budgetary preparation and control, and personnel management.

The functions and basic laws related to the operation and administration of the County's agricultural and weights and measures inspection programs.

Ability to

Plan, organize and direct the work of subordinates involved in comprehensive agricultural and weights and measures inspection programs.

Deal effectively with EMA Managers, representatives of other county agencies/departments and public and private agencies.

Analyze administrative problems, reach practical and logical conclusions and put effective changes into practice.

Develop cooperative and effective working relationships.

MHH: sj

11/9/99

Classifications

County of Orange
Class Code: 5009
Established: 9-15-87

AGRICULTURAL TECHNICIAN

DEFINITION

Under supervision of agricultural inspection staff to deploy, maintain and inspect pest detection traps; to collect agricultural pests for identification, to participate in eradication efforts as needed; to maintain records and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class carry out a variety of agricultural pest entrapment and eradication measures under clearly defined procedures and guidelines. This class is distinguished from higher level Agriculture/Weights and Measures classes by the lack of State certification requirements.

EXAMPLES OF DUTIES

  1. Locates or assists in locating appropriate geographic and host sites for installation of pest detection devices.

  2. Deploys, redeploys, services and operates pest trap lines at appropriate intervals; maintains proper trap distribution within assigned area.

  3. Inspects traps for new insects at appropriate intervals and collects suspicious insects for identification.

  4. Assists in pest control and eradication activities such as spraying pesticides, baiting traps, inspecting and removing suspected agricultural products and providing public information.

  5. Maintains accurate records of trap sites, collections, host plants and other pertinent information.

  6. Assists certificated personnel in a variety of routine pesticide enforcement, nursery inspection and standardization and quarantine activities.

  7. Insures that vehicle is properly serviced and maintained.

MINIMUM QUALIFICATIONS

Ability to

Learn to identify host plants and agricultural pests.

Learn a variety of insect trapping procedures.

Learn federal, State and local laws and regulations related to agricultural inspection and enforcement.

Understand and follow oral and written directions.

Observe and report conditions.

Maintain records.

Learn safety factors involved in pest control.

Speak and read English.

Learn to identify and locate land parcels.

Work independently and schedule activities to meet time frames.

Establish and maintain cooperative relationships with the public.

Education and Experience

Some experience which required the ability to identify agricultural pests and their host plants or completion of a natural science course in an accredited college.

License

Possession of a valid California Drivers License.

DS:mm
7-23-99

Classifications

County of Orange
Class Code: 3112
Revised: 6-15-94
Previous Revision: 7-23-74

AIR CONDITIONING MECHANIC

DEFINITION

Under general supervision, to perform journeyman level work in installing, maintaining and repairing various types of air conditioning, heating, and refrigeration equipment; to install and maintain heating and ventilating duct systems; to perform maintenance, repair and calibration on heating and air conditioning control devices; to supervise assigned helpers in such work; and to do other work as required.

CLASS CHARACTERISTICS

This is a journeyman level class in which the majority of incumbents perform duties in all aspects of air conditioning systems, although some may be assigned a specialty area. One specialty area is in automatic combustion controls for high pressure boilers and in controls for large capacity chillers.

EXAMPLES OF DUTIES

Generalist Air Conditioning Assignment

  1. Performs journeyman level work in installing, maintaining, and repairing all types of air conditioning, heating, and refrigeration systems.

  2. Lays out, installs and maintains heating and ventilating duct systems.

  3. Maintains and repairs steam and water boilers; repairs and replaces control valves; rods out boiler tubing.

  4. Makes scheduled inspections of all equipment, checking pressure valves, belts, compression and suction; maintains records of inspections and work performed.

  5. Cleans coils and other parts, oils fans, changes filters, and adjusts air flow.

  6. Determines trouble in units not functioning properly and repairs or replaces defective or worn parts; diagnoses problems and repairs pneumatic and electronic control systems.

  7. Makes modifications of existing equipment.

  8. Determines parts and equipment needed for maintenance and repair work and submits job estimates.

  9. Supervises assigned helpers.

  10. Checks operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal.

  11. May perform the duties of a combustion controls technician.

Combustion Controls Technician Assignment

  1. Performs maintenance, repair and calibration of steam flow, BTU meters and associated control devices of large heating and air conditioning equipment.

  2. Dismantles for cleaning, inspection and calibration all modulating controls, pneumatic and electric, that interface with a central steam and chilled water distribution plant.

  3. Tests, repairs and calibrates safety devices on power boilers, steam turbines and large refrigeration units.

  4. May perform the duties of a generalist air conditioning assignment.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The principles and practices of installing, maintaining and repairing air conditioning, refrigeration, heating and ventilating systems.

The tools and equipment used in heating, air conditioning, and refrigeration maintenance work.

High pressure systems for heating and air conditioning controls (may be required for some assignments.)

Ability to

Work at the journeyman level in order to repair, operate, service or install air conditioning, heating, refrigeration and controls involving centrifugal and absorption refrigeration units with electronic-pneumatic control systems, that are driven by electric motors or condensing turbines as prime movers.

Diagnose malfunctions of mechanical systems and controls and restore to specified operating standards.

Learn and understand state and local laws, ordinances and regulations pertaining to air conditioning, refrigeration, heating and ventilating equipment.

Read and interpret blueprints and work from drawings and specifications.

Work with the hand tools and testing equipment that are characteristic to the trade.

Supervise helpers assigned to assist on various projects.

Certificate/License Required

Possession or ability to obtain before appointment the certification of Universal Technician as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants.

Possession or ability to obtain before appointment a valid California Drivers’ License, Class III or higher.

MEC:smb

Classifications

County of Orange
Class Code: 5226
Revised and Title Changed: 12-19-86
From: Senior Airport Noise Control Specialist
Previous Revision and Title Change: 10/2/81

AIRPORT ACCESS/NOISE OFFICER

DEFINITION

Under general direction, to direct the development, implementation and management of comprehensive Airport access and noise programs that directly influence the future role and operation of John Wayne Airport; to administer and enforce the General Aviation Noise Ordinance (GANO); to provide input to policy formulation on matters related to access and noise control; to establish and maintain programs designed to enhance good working relationships with the community, the news media and State and local agencies; and to do other work as required.

CLASS CHARACTERISTICS

This single position class has responsibility for the scope, design, organization and direction of comprehensive programs for airport access and noise control. The incumbent acts as the technical authority in establishing approaches and carrying out the necessary technical steps to assure successful completion and implementation of all elements of the programs and participates with airport management in the formulation of policies.

EXAMPLES OF DUTIES

  1. Directs the operation the Aircraft Noise Monitoring System, including collection and tabulation of statistical data from the system, analyzation of data collected, preparation of reports on current noise levels and projection of environmental consequences of changes in aircraft types and flight operational procedures.

  2. Administers the Commercial Airline Access Plan (CAAP) and directs the monitoring and enforcement of compliance with the Plan. Directs programs for the monitoring of annual passenger limitations and other provisions of existing legal agreements.

  3. Provides technical advice and input for the formulation of airport policies, programs and operating procedures; provides technical advice and support to staff.

  4. Enforces the General Aviation Noise Ordinance (GANO); directs issuance of notices when noise standards are exceeded; attempts to gain voluntary compliance to noise regulations by education and persuasion.

  5. Meets with air carrier management, pilots, fixed base operators and others to resolve problems related to noise abatement procedures, the County’s Commercial Airline Access Plan (CAAP), the General Aviation Noise Ordinance (GANO) and related regulations.

  6. Confers with Airport Commission, Airport Land Use Commission, Planning Commission, Board of Supervisors and State and federal officials concerning regulations, policies and standards; advises on policies and procedures and regulations to reduce noise to acceptable levels.

  7. Maintains contacts with a wide variety of people to interpret and explain the provisions of airport programs, regulations and related laws and ordinances; assists airline management to identify problem areas; recommends changes to operating practices, procedures or schedules to correct problems.

  8. Evaluates noise monitoring system components; recommends equipment specifications; oversees installation and testing; recommends on contracts with vendors for hardware, software, maintenance and consulting services.

  9. Assists County attorneys and Airport Special Counsel in preparing defense to noise litigation concerning the airport and airport operations; serves as an expert witness presenting and explaining policies, procedures and factual data at airport development and various public hearings, as well as civil suits involving litigations concerning environmental consequences.

  10. Keeps informed on airport environmental developments, technology, legislation and trends in public acceptance of airports, participates in conferences with federal, State and local officials and private parties.

  11. Selects, trains and evaluates performance of subordinates; instructs subordinates and others in the operation and maintenance of the monitoring system and in aircraft access and noise regulations.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Federal and State aircraft noise regulations.

Procedures and regulations governing the operation of aircraft at an airport and in-flight patterns adjacent to airports.

Flight characteristics of commercial and private aircraft and flight procedures including take-offs and landings which could minimize noise levels.

Technical terminology and principles related to sound, its measurement and its physical and environmental impacts.

Principles and practices of effective supervision.

General Knowledge of

Statistical measures of central tendency and variability equivalent to that taught in college basic statistics and the use of logarithmic functions.

Provisions of the Commercial Airline Access Plan (CAAP) and the General Aviation Noise Ordinance (GANO) for Orange County.

Ability to

Conceptualize goals and objectives for access and noise regulation programs and work with a great deal of independence.

Apply technical terminology and principles related to the field of sound control and environment and interpret and evaluate the data collected by the aircraft noise monitoring equipment.

Administer and enforce the Commercial Airline Access Plan (CAAP) and the General Aviation Noise Ordinance (GANO); interpret, apply and advise others on federal, State and local aircraft noise regulations, the CAAP and the GANO.

Operate and train others to operate the various components of a computerized electronic aircraft noise monitoring system.

Provide technical input to policy decisions affecting airport operations; evaluate internal technical processes and procedures and develop recommendations for improvement.

Establish and maintain effective working relationships with staff, other agencies, the media and the public.

Communicate effectively with air carriers, fixed-base operators and other public and private individuals to discuss aircraft noise problems and regulations and to resolve problems of compliance.

Investigate and respond to citizens’ complaints about aircraft noise; present evidence and data and testify as an expert witness in court cases.

Education/Experience

Four years experience as an Airport Access/Noise Specialist II with the County of Orange or an equivalent position.

Education or training that can be directly related to the knowledge and ability requirements (such as coursework in aeronautics, statistics, computer programming or other computer courses, or aircraft ground school) may be substituted for up to one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

VLH:mm

8-4-99

Classifications

County of Orange
Class Code: 5220
Revised: 4-28-87
Previous Revision & Title
Change: 12-19-86
From: Assistant Airport Noise
Control Specialist

AIRPORT ACCESS/NOISE SPECIALIST I

DEFINITION

Under supervision, to learn to monitor the operation of the Orange County Aircraft Noise Monitoring System; to respond to complaints and requests for information; to learn to conduct a variety of studies and analyses concerning airport access and noise control; and to do other work as required.

CLASS CHARACTERISTICS

This is an entry level technical class. Incumbents receive training in the technology of airport noise measurement and control, airport access monitoring and control and aircraft operations. Work is initially performed under close supervision and incumbents are expected to show increasing initiative and independence in performing related duties.

EXAMPLES OF DUTIES

  1. Learns to prepare a variety of studies and statistical analyses related to County airport policies and problems concerning airport access, noise control and related areas.

  2. Learns to compile data and write analyses of noise reports required under the California Noise Standards Program; may write and update brochures and handouts; prepares a variety of written and statistical reports.

  3. Assists in meetings with air carrier management and supervisory pilots regarding noise abatement procedures; learns to explain and interpret the County’s Commercial Airline Access Plan (CAAP) and related regulations and to evaluate and discuss performance for reporting period.

  4. Establishes and maintains contacts with a wide variety of people to interpret and explain the provisions of airport programs and regulations and related laws and ordinances.

  5. Assists with the development of procedures for testing of aircraft; may coordinate tests with the airline, FAA and airport staff; learns to supervise performance of tests and review/analyze/report on results.

  6. Learns to operate computerized noise monitoring system and monitor system to ensure aircraft noise is being accurately recorded twenty-four hours per day; instructs other staff in technical aspects of operating equipment and analyzing data; develops programs to meet changing needs; learns to test and troubleshoot new software and programs and equipment malfunctions.

  7. Learns to monitor the operation of remote monitor stations, make calibration checks and troubleshoot problems with the equipment; performs maintenance and repair work on equipment.

  8. Learns to receive, investigate and respond to airport noise complaints; learns the capabilities and procedures of the noise monitoring system, access plan and general airport procedures and regulations and provides information on same to the public and others. May make presentations on the noise control program to groups.

MINIMUM QUALIFICATIONS

Some Knowledge of

Procedures and regulations governing the typical operation of aircraft at an airport and in-flight patterns adjacent to airports.

Properties and uses of logarithmic functions.

Elementary methods of computer data entry and retrieval.

Ability to

Learn technical terminology and principles related to the field of sound control and environment and to interpret and evaluate the data collected by the aircraft noise monitoring equipment.

Learn to interpret, apply and advise others on federal, State and local aircraft noise regulations.

Learn to operate and perform routine maintenance on components of a computerized electronic aircraft noise monitoring system.

Learn to investigate and respond to citizens’ complaints about aircraft noise; present evidence and data and testify as an expert witness in court cases.

Establish and maintain effective working relationships with staff, other agencies, the media and the public.

Maintain technical and administrative records.

Employ statistical measuring processes.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Six months experience, education or training which would have applied the required knowledges and abilities listed as minimum qualifications, including coursework in aeronautics, mathematics, computer programming or other computer courses, or aircraft ground school.

SR: mm
7-29-99

Classifications

County of Orange
Class Code: 5224
Revised and Title Changed: 12-19-86
From: Airport Noise Control Specialist
Previous Revision & Title Change: 10-2-81

AIRPORT ACCESS/NOISE SPECIALIST II

DEFINITION

Under general supervision, to monitor and enforce programs for airport access and noise control; to monitor the operation of the Orange County Aircraft Noise Monitoring System; to prepare studies and statistical analyses; to work with airlines and commercial operators to develop operating procedures to reduce noise levels and regulate number of passengers; to respond to complaints and requests for information; and to do other work as required.

CLASS CHARACTERISTICS

This is the working-level technical class in this series. Incumbents function as experts in the technology of airport noise measurement and control, airport access monitoring and control and aircraft operations. Incumbents are expected to work with minimal direction and may be assigned full responsibility for the development, coordination and implementation of specific programs with impact on the general operation of the airport.

EXAMPLES OF DUTIES

  1. Prepares a variety of studies and statistical analyses related to County airport policies and problems concerning airport access, noise control and related areas.

  2. Compiles data and writes analyses of noise reports required under the California Noise Standards Program; may write and update brochures and handouts; prepares a variety of written and statistical reports.

  3. Meets with air carrier management and supervisory pilots regarding noise abatement procedures; explains and interprets the County’s Commercial Airline Access Plan (CAAP) and related regulations; discusses performance for reporting period; recommends alternative procedures to achieve compliance and assists airline management in developing such procedures.

  4. Maintains daily contacts with a wide variety of people to interpret and explain the provisions of airport programs and regulations and related laws and ordinances; assists airline management in identifying problem areas and recommends adjustments to operating practices, procedures or schedules to correct problems.

  5. May be assigned responsibility for programs such as the General Aviation Noise Ordinance (GANO) or the Commercial Airline Access Plan (CAAP), including independent responsibility for developing plans, guidelines and/or mechanisms for implementation and enforcement.

  6. Develops and recommends procedures for testing of aircraft; coordinates tests with the airline, FAA and airport staff; supervises performance of tests and reviews/analyzes/reports on results.

  7. Operates computerized noise monitoring system; monitors system to ensure aircraft noise is being accurately recorded twenty-four hours per day; instructs other staff in technical aspects of operating equipment and analyzing data; develops programs to meet changing needs; tests and troubleshoots new software and programs.

  8. Monitors the operation of remote monitor stations, makes calibration checks; troubleshoots problems with the equipment and performs maintenance and repair work on equipment.

  9. Assists County attorneys in preparing defense to noise litigation concerning the airport and airport operations; serves as an expert witness presenting and explaining policies, procedures and factual data at various public hearings as well as court cases.

  10. Receives, investigates and responds to airport noise complaints; provides information to the public and others on capabilities and procedures of the noise monitoring system, access plan and general airport procedures and regulations. Makes presentations on the noise control program to a variety of groups. Serves as liaison with the media on sensitive and controversial issues.

  11. Keeps informed on airport environmental developments, technology, legislation and trends in public acceptance of airports; participates in conferences with federal, State and local officials and private parties. Represents the County on a variety of noise-related technical committees and serves as a technical advisor for various groups and projects.

  12. May act in the absence of the Airport Access/Noise Officer.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Procedures and regulations governing the typical operation of aircraft at an airport and in-flight patterns adjacent to airports.

Technical terminology and principles related to noise pollution and sound control.

Federal and State aircraft noise regulations.

The County’s Commercial Airline Access Plan (CAAP) and the General Aviation Noise Ordinance (GANO).

General Knowledge of

Flight characteristics of commercial and private aircraft using airports in Orange County.

Methods of electronic data entry and retrieval and the operation of computer programs.

Statistical measures of central tendency and variability equivalent to that taught in college basic statistics and the use of logarithmic functions.

Ability to

Apply technical terminology and principles related to the field of sound control and environment and to interpret and evaluate the data collected by the aircraft noise monitoring equipment.

Interpret, apply and advise others on federal, State and local aircraft noise regulations.

Operate and train others to operate the various components of a computerized electronic aircraft noise monitoring system; troubleshoot system malfunctions and perform minor maintenance and repair work on equipment; develop and/or test programs/software.

Analyze data and prepare environmental impact reports and other reports; graph data, apply standard formulas and draw conclusions from data and write narrative for technical reports.

Communicate effectively with air carriers, fixed-base operators and other public and private individuals to discuss aircraft noise problems and regulations and to resolve problems of compliance.

Investigate and respond to citizens’ complaints about aircraft noise; present evidence and data and testify as expert witness in court cases.

Establish and maintain effective working relationships with staff, other agencies, the media and the public.

Speak effectively in public.

Employ statistical measuring processes.

Maintain technical and administrative records.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

One year experience as an Airport. Access/Noise Specialist I with the County of Orange or an equivalent position.

Education or training that can be directly related to the knowledge and ability requirements (such as coursework in aeronautics, statistics, computer programming or other computer courses, or aircraft ground school) may be substituted for up to six months of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

VLH:mm

7-29-99

Classifications

County of Orange
Class Code: 0530CL
Established: 9-28-93

AIRPORT COMMUNICATIONS OPERATOR

DEFINITION

Under general supervision and within the framework of established guidelines and procedures, perform a variety of office tasks requiring discretion and independent judgment in providing information to the traveling and non-traveling public related to airport facilities, services and conditions; respond to, monitor and coordinate requests for airport facility maintenance; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class work in the John Wayne Airport Communication Center that operates seven (7) days a week, eighteen (18) hours a day. Incumbents are assigned rotating shifts including day and/or evening shifts and weekend work. This class is distinguished from other public information or office services classes by its impact on the airport's public image and safety; the required detailed knowledge of airport facilities and services; the requirement to use a public address system; and the ability to communicate through a multi-stationed radio system in the performance of assigned duties.

Examples of duties

  1. Receive and answer telephone calls requesting information about airport facilities and services from the traveling and non-traveling public. Answer inquiries regarding airline flight arrival and departures; directions to and from the airport; long and short term parking locations, costs, availability and handicapped access; airport concessions and services; and directs the public to appropriate resources for further information as required.

  2. Respond to emergency, public health and/or safety inquiries by calmly and efficiently extracting pertinent information and referring for appropriate action.

  3. Make announcements over a public address system.

  4. Receive verbal or written requests related to facilities maintenance; determine appropriate action for referral; monitor and coordinate the flow of trouble desk work orders to completion; prepare progress reports.

  5. Receive and dispatch communications over a multi-based radio system.

  6. Gather and organize information from a variety of sources; locate, extract, summarize, record and update information; maintain logs and records; prepare statistical reports; may compose simple letters or memos.

  7. May act as a lead worker for employees in the same class or lower; assist in training of new employees; act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

Experience

Completion of 360 hours of training from a recognized occupational training program in hospitality services, communications, public relations, travel industry or other closely related field OR one year of experience in providing information either in person or by telephone to the public. The required experience may be substituted by completion of 18 semester units or 27 quarter units in office practices, secretarial sciences, business education or other closely related field from a recognized college.

Some Knowledge of

Interpersonal and public relations principles and/or hospitality services.

Commercial airline passenger operations, flight scheduling and travel industry.

Southern California major highway systems.

Ability to

Learn and communicate knowledge of airport events, projects and conditions through acquisition of written and verbal information or through employee initiated attempts to gather information.

Respond to inquiries from the public promptly, thoroughly and courteously; exercise diplomacy; calmly and efficiently extract pertinent information and refer for appropriate action.

Exercise judgment and discretion in establishing, applying and interpreting policies and procedures.

Communicate effectively and operate multi-line telephone console and multi-stationed radio; make clear announcements over a public address system.

Read and interpret airline timetables.

Direct the public to appropriate resource for further information to solve problems or to otherwise meet customer's needs.

Maintain moderately complex office records and prepare reports.

Use bilingual language skills in assisting non-English speaking passengers may be required for some positions.

LLL:smb

Classifications

County of Orange
County of Orange
Class Code: 8324
Title Change: 9-6-91
From: County Airport Manager
Previous Revision: 3-17-91

AIRPORT DIRECTOR

DEFINITION

Under policy direction of the Board of Supervisors, to plan, organize, develop, implement and administer the airport operations of the John Wayne Airport; and to do other work as required.

CLASS CHARACTERISTICS

The Airport Director is responsible for directing through subordinate managers the airport operations of the John Wayne Airport.

This class is characterized by the wide public contact and public relations in the planning, development, promotion and administration of airport and air transportation activities.

EXAMPLES OF DUTIES

  1. Plans and implements long-range plans for air transportation within the County, including plans for the long-range use and development of County-operated airport facilities; evaluates feasibility of expanding existing airport facilities and developing new airports; recommends methods for the implementation of these plans.

  2. Coordinates and provides general direction of the County-wide aviation program.

  3. Meets with officials of governmental agencies and private organizations in planning, implementing, gaining cooperation and explaining aviation activities.

  4. Organizes and directs overall operations of airport facilities, including the enforcement of ground traffic and safety rules and regulations, the collection of and accounting for rentals and other service fees and the administration of all leases covering County-airport facilities.

  5. Directs the development of new leases and other sources of revenue covering airport-oriented activities and the implementation of same; consults with appropriate County staff in the development of leasing and other revenue opportunities and in the preparation of studies and surveys for establishing lease and other revenue rates.

  6. Develops an annual airport maintenance and improvement program and coordinates project implementation.

  7. Consults with and advises the Board of Supervisors regarding airport and air transportation policy and the operations and functions of airport facilities.

  8. Attends meetings of the Airport Commission, an advisory body to the Board of Supervisors and serves as Secretary to the Commission.

  9. Prepares comprehensive reports, statistics and the annual departmental budget.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of organization and management to plan, direct, coordinate and control the operations of an airport.

Principles of personnel administration and management development including selection, training and supervision of subordinates.

General Knowledge of

Federal, State and local aviation rules, regulations and laws pertaining to enforcement and compliance to airport operations.

Principles and practices of airport development, operations and maintenance.

Principles of business enterprise to develop leases, customer fees and new resources of revenue to promote airports or facilities.

Principles and techniques of public relations.

Ability to

Plan, organize, direct, coordinate and supervise the overall operations, construction and long-term airport development programs or plans.

Recommend policy, identify needs and establish priorities and plan for airport programs.

Analyze, interpret and prepare concise and comprehensive reports or recommendations.

Plan, develop and implement public relations programs.

Communicate effectively through oral presentation, written reports and discussion with administrative staff, Federal, State and local agencies, community groups and individuals.

Experience/Education

Broad and extensive experience which demonstrates applications of the required knowledges and abilities listed as minimum qualifications.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class 3 or higher.

DBC:smb

Classifications

County of Orange
Class Code: 5355
Revised: 7-27-82
Established: 1-2-73

AIRPORT ENGINEER

DEFINITION

Under general direction, to plan, organize and implement a program for the development, reconstruction, alteration and maintenance of airport and airfield facilities; to supervise professional staff in implementing aspects of the program; to act for the County Airport Manager in developing, administering and enforcing plans and specifications for capital and non-capital projects; and to do other work as required.

CLASS CHARACTERISTICS

This position is responsible for initiating and reviewing proposals for development, reconstruction, alteration and maintenance of Airport facilities through analyses, evaluation, planning, coordination and cost estimating for budget purposes of capital and non-capital projects; position also supervises small professional staff assisting in these activities.

EXAMPLES OF DUTIES

  1. Plans, organizes and supervises the work of professional staff; develops the methods and procedures to be used in carrying out projects in this section. Develops and revises procedures and coordinates the work of this section with other sections within the Airport.

  2. Analyzes and evaluates current development and existing condition of Airport facilities; prepares feasibility studies and general engineering studies on such items as runways, taxiways, ramps, apron areas, aircraft parking and service areas, security and safety systems and equipment; and other projects related to development and/or improvement of Airport facilities, services and operations.

  3. For public works projects, prepares general specifications, reports and recommendations related to engineering and technical aspects of proposed projects; reviews and evaluates proposals, scope of work, plans and specifications; represents and acts as liaison for Airport with governmental jurisdictions, other County departments, architectural and engineering firms, construction contractors, commissions and airport and air transportation organizations.

  4. For leasee projects, reviews, evaluates and reports on proposals, plans and specifications and monitors construction of projects for conformance with Airport and Federal Aviation Administration requirements; represents and acts as liaison for Airport with County departments and FAA.

  5. Prepares annual budget estimates related to capital and non-capital projects, professional services and other items related to requirements for maintaining and developing airport facilities.

  6. Maintains records of airport facilities including plans and specifications, maintenance records, engineers’ reports, soil and hydrology reports, pavement analyses reports; gathers data required for pre-design and design of airport facilities; prepares analyses and evaluations of facilities from records and site inspections.

  7. Prepares project status reports concerning scope of work, special problems, requirements, urgency, estimated cost and other pertinent information.

  8. Reviews publications related to the field of aviation to maintain currency of federal, state and County regulations and other specifications related to airport facilities and operations; maintains a current reference library related to airport engineering and maintenance requirements.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Engineering principles and practices related to planning and design of airport facilities.

Sources of information on airport operations and design requirements; research methods and procedures used in planning and designing airport facilities.

General Knowledge of

Methods and materials used in construction and maintenance of airport runway-taxiway system, ramps and aprons, buildings, hangars, landing aids, drainage and lighting systems, water, electric, sewer systems, and other airport facilities, structures and equipment.

Procedures and techniques required in gathering, evaluating and transmitting information.

Preparation and presentation of oral and written technical reports.

Airport facilities and equipment requirements and rating methods established by the FAA.

Methods of maintaining engineering and maintenance records of airport facilities.

Some Knowledge of

Airport management and operational costs.

Ability to

Supervise, plan, assign and manage the work of subordinates in data gathering, maintenance of records, research, analyses, evaluation and coordination of airport projects.

Understand, interpret and enforce compliance with plans, specifications, schedules and contract provisions.

Recognize problems of job scope, plans or specifications and initiate necessary changes.

Perform or direct the preparation of difficult or complex technical engineering studies of a specialized nature.

Prepare or direct the preparation of, plans, charts and other graphic materials requiring drafting and designing skills.

Understand legal relationships between owner, consultants, contractors and subcontractors.

Communicate effectively orally and in writing in order to clearly present complex concepts.

Use a County-approved means of transportation to travel between work sites.

Education/Experience

OPTION I

Graduation from an accredited college with major course work in civil, mechanical and/or electrical engineering AND two years of experience which would have applied or developed the knowledges and abilities listed above.

OPTION II

Six years experience which would have applied or developed the knowledges and abilities listed above. Education or training that can be directly related to knowledge and ability requirements may be substituted for experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

OPTION III

Possession of a valid Certificate of Registration as a Civil or Professional Engineer issued by the California Board of Registration for Professional Engineers.

RS:mm

8-25-99

Classifications

County of Orange Class Code: 3553SM

Revised: 7-19-99

Previous Revision: 11-15-91

AIRPORT MAINTENANCE SUPERVISOR

DEFINITION

Under general supervision on an assigned shift, to supervise the work of Airport and contract employees performing skilled craft work and semiskilled maintenance and repair of facilities, buildings and equipment at John Wayne Airport (JWA); to coordinate maintenance and repair work with construction projects at the airport; to inspect airport equipment and facilities and report deficiencies; and to perform other work as required.

CLASS CHARACTERISTICS

As a first‑line supervisor, an employee in this class is responsible for all preventive, corrective, and emergency maintenance of the airfield, runways, Terminal and other airport buildings and facilities on an assigned shift. This responsibility includes work performed by direct subordinates and contractors. Depending on the complexity, priority, and criticality of each project, the work of each shift supervisor is reviewed in varying degree of detail by the Airport Maintenance Superintendent. The Superintendent is responsible for the overall planning and scheduling of Airport facility maintenance.

ESSENTIAL FUNCTIONS

  • Assigns, supervises, and evaluates the work of journey level, skilled and semi-skilled workers performing routine and complex maintenance and repair work on runway, taxiway, ramp area, roads, culverts, landscaping, parking lots and structures, indoor, outdoor and airfield lighting, plumbing, sewage disposal systems, climate control systems, electrically operated doors and gates, baggage conveyor system, access control systems, elevators, escalators, oil water separators, underground fuel storage tanks, fencing, Airport Terminal and other buildings and facilities, signs and roadway markings; coordinates airport maintenance and repairs performed by other County staff, the Federal Aviation Administration (FAA), and private contractors. Directs the removal of debris and performance of emergency repairs when aircraft accidents occur on the airfield.
  • Instructs and trains employees and contractors on difficult assignments and operatons, and provides technical advice on work requiring special knnowledge of airport facilities or equipment; instructs workers and contract personnel on airport rules, regulations and security and safety requirements; inspects work on completion to insure compliance with building codes, FAA, Cal-OSHA, Environmental Protection Agency (EPA), and other technical, envrionmental, and safety requirements; prepares reports on work in progress and completed work; inspects airport equipment and facilities and prepares inspection reports.
  • Reviews and analyzes projects to determine scope of work; performs area surveys and blueprint takeoffs to perform mathematical calculations dealing with linear, area, and volumetric measurements to calculate job cost estimates, to plan and coordinate projects, and to provide budget input for various maintenance, repair, and replacement projects.
  • Maintains blueprints of airport facilities including underground utilities, electrical distribution, water shut off valves and utility control points. Monitors tool room and checks stockroom supplies and initiates reorder of maintenance materials and equipment.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Methods, techniques, safe practices, and the use and care of hand and power tools, instruments, power equipment, vehicles and materials necessary to maintain and repair buildings, grounds, airport runways, roadways, complex airport lighting, climate control, and other mechanical and electrical systems.

Current building codes and work practices of journey level trades (air conditioning, electrical, plumbing, structural); characteristics of structural, electrical, heating and air conditioning, security, closed circuit TV, fire control, landscaping and ground service in an airport, large office or other large facility.

Safety methods and precautions that must be taken around hazardous equipment; pertinent Cal-OSHA regulations, Material Safety Data Sheets, EPA regulations, FAA regulations, hazardous waste procedures, fire regulations, and other safety rules and regulations.

General Knowledge of

Principles and techniques of supervision related to the training, direction, and evaluation of subordinates.

Methods of planning, prioritizing, scheduling and checking work in progress and completed projects in a wide variety of complex facility maintenance activities.

Principles and techniques of project cost estimation and project planning, such as job sequences used in building structures, cost estimation manuals, engineering guides, material cost directories, survey and blueprint takeoffs.

Ability to

Train, instruct, supervise and evaluate subordinates engaged in a variety of skilled and semiskilled maintenance tasks; assign and coordinate their work with the work of others.

Prepare clear and concise written reports and records, project specifications, scopes of work, and maintain a variety of moderately complex manual and automated maintenance records and reports on work supervised.

Read and interpret complex blueprints and schematics; read, interpret, and apply complex Airport and governmental regulations, such as building codes and FAA, Cal-OSHA, and EPA standards and regulations.

Perform mathematical computations to determine linear, area, and volumetric measurements.

Maintain cooperative and effective working relationships with Airport staff, contractors, vendors, maintenance staff, tenants, and the public.

Education/Experience

One year of experience that demonstrates possession of the required knowledge and abilities.


License and Permits Required

Possession of a valid California Driver License, Class C or higher, by date of appointment. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment.

Physical Characteristics

See well enough to read fine print, such as found on blueprints and schematics; identify and distinguish colors such as paint and those found on electrical wiring; speak and hear well enough to communicate in person and over the radio and telephone, dexterity to operate power tools and work with electrical systems; body mobility sufficient to climb, stoop, bend, and move around in confined spaces; and strength sufficient to occasionally lift overt 50 pounds and frequently lift, push and carry up to 25 pounds.

Environmental Conditions

Will be required to work inside various airport structures, and work outdoors amid loud noise and fumes in all weather conditions.

Classifications

County of Orange
Class Code: 35495M
Revised: 7-16-99
Established: 11-15-91

AIRPORT MAINTENANCE SUPERINTENDENT

DEFINITION

Under direction, and through subordinate shift supervisors, to plan, supervise and coordinate the work of Airport and contract employees performing skilled craft work and semiskilled maintenance and repair of facilities, buildings and equipment at John Wayne Airport (JWA); to plan and coordinate all Airport maintenance work performed on three shifts, seven days a week; and to do other work as required.

CLASS CHARACTERISTICS

This second level supervisor is responsible for planning, scheduling, coordinating and monitoring complex maintenance work at JWA through subordinate shift supervisors, and insuring compliance with technical standards and governmental and environmental regulations. This responsibility extends to the work of Airport and contract maintenance employees performing a large variety of skilled craft and semiskilled work. Work is assigned, reviewed, and evaluated by the Facilities Maintenance Manager in terms of overall efficiency, effectiveness, and contribution to overall airport maintenance program objectives.

EXAMPLES OF DUTIES

  1. Determines repair priorities and schedules preventive maintenance and non-routine maintenance and repair work; directly, or through subordinate supervisors, assigns work to subordinates and contract personnel; inspects and monitors work for compliance with schedules and technical, governmental, environmental, and safety standards, including maintenance and repair work on runway, taxiway, ramp area, roads, culverts, landscaping, parking lots, indoor, outdoor, and airfield lighting, plumbing, sewage disposal systems, climate control systems, electrically operated doors and gates, baggage conveyor system, barriers, partitions, fencing, Airport terminal and other buildings, signs and roadway markings: instructs subordinates and contract workers regarding airport, governmental and environmental regulations and safety requirements; insures that all maintenance and repair work complies with technical and safety standards of the Federal Aviation Administration (FAA), and other governmental agencies; confers with airport tenants to resolve questions of maintenance and repair jurisdiction; in response to aircraft accidents, directs removal of debris and repair of damaged facilities.

  2. Supervises and monitors recurrent contract maintenance work including custodial, landscape and jetway maintenance services; monitors and confers with contract staff to resolve priority, scheduling and work quality problems; coordinates recurrent maintenance and required repairs of Airport vehicles and field and base station radio equipment with other County agency staff; prepares scopes of work contract criteria, and performs job walks when specialized plumbing, electrical, building and mechanical repairs from outside vendors are needed; determines whether immediate service calls are necessary.

  3. Reviews reports of scheduled and unscheduled facility inspections by the FAA, Cal-OSHA, California Department of Industrial Safety, and California Health Services Department; confers with agency representatives regarding severity of observed deficiencies and nature of needed repairs; develops, implements and enforces policies and procedures for compliance with Cal-OSHA, Southern California Air Quality Management District (SCAQMD), FAA and Environmental Protection Act (EPA) safety regulations.

  4. Directs and instructs staff in correct use of automated work order, status reporting and plan storage systems; participates in the development, evaluation and upgrade of the Airport's automated maintenance scheduling and control Systems; supervises and coordinates the ordering, receipt, control and storage of tools, equipment, materials and supplies used in the maintenance program; participates in planning and developing the annual budget for the Airport maintenance program; develops and supervises initial and in-service training of subordinates; evaluates subordinates work performance.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Methods, techniques, safe practices and the use and care of hand and power tools, instruments, power equipment, vehicles and materials necessary to maintain and/or repair buildings and related facilities, complex systems and equipment characteristic of a large commercial or industrial complex; typical task sequences and time segments of such maintenance and repair activities.

General Knowledge of

Methods of planning, prioritizing, scheduling and checking work in progress and completed work in a wide variety of complex facility maintenance activities and automated systems at widely dispersed locations.

Principles and techniques of project specification preparation, research and preparation of scopes of work, and contract and project supervision and monitoring.

Principles and techniques of supervising, training and evaluating subordinate staff.

Ability to

Train and supervise a large number of employees performing a wide variety of maintenance work, through subordinate supervisors; plan, schedule, assign, direct, coordinate and review such work.

Prepare clear and concise written reports, project specifications, scopes of work, and records regarding work supervised.

Learn and apply automated work order and status reporting systems.

Read and interpret complex blueprints and schematics, and read, interpret, and apply complex Airport and governmental regulations, such as building codes and FAA, CAL-OSHA, and EPA standards and regulations.

Maintain effective working relationships with material and contract service providers, Airport and other County staff, and with the public.

Experience

One year of full-time supervision of employees performing skilled or semiskilled craft maintenance work on commercial or industrial buildings and/or related electrical/mechanical systems.

Licenses and Permits Required

Possession of a valid California Driver License, Class C or higher, by date of appointment.

Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving

Endorsement within ten (10) days of employment.

Physical Characteristics

See well enough to read fine print, such as found on blueprints and schematics; identify and distinguish colors such as paint and those found on electrical wiring; speak and hear well enough to communicate in person and over the radio and telephone, dexterity to operate power tools and work with electrical systems; body mobility sufficient to climb, stoop, bend, and move around in confined spaces; and strength sufficient to occasionally lift overt 50 pounds and frequently lift, push and carry up to 25 pounds.

Environmental Conditions

Will be required to work inside various airport structures, and work outdoors amid loud noise and fumes in all weather conditions.

JCM:sj

11/10/99

Classifications

County of Orange
Class Code: 3550
Established: 12-25-81

AIRPORT MAINTENANCE WORKER I

DEFINITION

Under supervision, to perform a variety of semi-skilled and manual labor tasks in maintaining and repairing airport facilities; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform a wide variety of maintenance tasks. Assignments are usually rather specific and need only a general familiarity with airport operations and the specialized types of equipment found on airports. Positions frequently work with and assist an Airport Maintenance Worker II while becoming familiar with the maintenance requirements and procedures of the Airport.

EXAMPLES OF DUTIES

  1. Uses hand and power tools and various pieces of heavy equipment to repair asphalt runways, taxiways and parking areas; digs out old material and places new material, smoothes and compacts; applies sealant to asphalt cracks.

  2. Performs manual laboring tasks; excavates, forms, pours and finishes concrete for pads, drainage channels and other small areas; uses hand and power tools to spray weeds and clear brush; cleans drainage ditches and culverts of silt and debris.

  3. Operates paint striping and traffic lettering equipment to mark center lines, edges, vehicle parking stalls, curbs and various traffic warning markings.

  4. Meets construction workers at gate and escorts to work sites; briefs on regulations and safety precautions.

  5. Inspects, repairs and installs aircraft tie-down cables and chains; installs, repairs and removes chain link fencing.

  6. Replaces light bulbs and broken light fixtures; repairs runway light fixtures in the shop.

  7. Repairs coin operated parking meters.

  8. Manually opens automatic security gates; checks for power failure; may make simple repairs; notifies supervisor of nature of problem; maintains security until gate can be repaired.

  9. Uses carpentry tools to build or repair signs, bulletin boards, shelving, cabinets, furniture and partitions; repairs and adjusts door hardware; replaces broken windows; makes duplicate keys.

  10. Cuts and threads pipe, replaces washers, unclogs toilets and drains.

  11. Assists more experienced maintenance workers and does a variety of semi-skilled maintenance and mechanical work as needed.

General Knowledge of

Safe work practices relating to the use of hand and power tools, motors, engines, compressors and pumps.

Basic operation, tools and terms used in the building and public works trades including most of the following: electrical, plumbing, carpentry, masonry, painting and equipment operation.

Building trades sufficient to read plans, specifications and schematics.

Ability to

Perform a variety of semi-skilled and heavy manual tasks relating to the repair and maintenance of buildings and public works facilities.

Learn to operate various pieces of heavy equipment safely and efficiently.

Maintain effective relationships with contractors, fixed-base operators, airport staff and the public.

Read, understand and comply with regulations and safety requirements at an airport.

Work independently without direct supervision.

Experience

Must have performed work at the semi-skilled level in at lease three of the following trades: electrical, plumbing, carpentry, masonry, painting and heavy equipment operation.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

DBL:mm
5-27-99

Classifications

County of Orange
Class Code: 3551
Established: 12-25-81

AIRPORT MAINTENANCE WORKER II

DEFINITION

Under supervision, to perform a variety of skilled and semiskilled tasks in maintaining and repairing airport facilities; to operate a variety of heavy equipment at the airport; to coordinate the activities of designated construction contractors at the airport; and to do other as required.

CLASS CHARACTERISTICS

Positions in this class perform all the tasks of Maintenance Worker I plus a variety of tasks which require specific knowledge of airport operating procedures and equipment. An incumbent must know how to properly and safely repair such things as high voltage runway lights, electronically controlled security gates and locks, luggage handling conveyor systems and be able to operate every piece of heavy equipment located at the airport. Incumbents must know how to respond properly in event of a crash or malfunction of any County maintained airport system which might be a hazard to aircraft.

EXAMPLES OF DUTIES

  1. Operates various pieces of heavy equipment such as grader, roller, skip loader, dump truck, compressor, motorized sweeper and crane; uses the equipment to grade and compact parking lots, dig drainage ditches, install culverts, repair paving and clear brush; uses transit to set grade stakes to achieve proper drainage.

  2. Lays out roadway dividing stripes, runway center lines, pad lines, hash marked areas and various directional signs.

  3. Coordinates contractor projects; brief workers on airport regulations and security; arranges for entry, utility services and coordinates work with F.A.A. tower and airport users; learns special maintenance requirements; may remain on site for contract work done at night or on weekends; insures safety precautions are taken when closing off areas by notifying tower and placing emergency markings and lights.

  4. Repairs or replaces runway and taxiway light bulbs, fixtures, power cables and high voltage transformers; may work in the dark or in rain conditions; must be familiar with airport electrical systems and precautions to secure power prior to repair; coordinates work of electrical contractors or General Services Agency Electricians working on airport.

  5. Services and repairs automatic security gates and locks; uses electronic test equipment to adjust sensitivity and test for faulty components; maintains schematic drawings and supply of repair parts; reprograms computer to add or delete key cards.

  6. Paints and redecorates terminal, office spaces and interior and exterior of buildings.

  7. Performs a wide variety of special project work requiring building trade and/or mechanical trade skills including servicing heavy equipment, fabricating items from metal and wood and rebuilding electrical and mechanical equipment and components in shop.

  8. Responds to aircraft crashes and other emergencies; sets out warning markings or lights; tows wreckage to safe area; cleans up debris; repairs paving so that runway becomes safely operational.

MINIMUM QUALIFICATIONS

General Knowledge of

Safe work practices required by Federal, State and County regulations pertaining to airport operations.

Basic maintenance and repair methods used in grading, paving and repairing airport runways, taxiways, parking lots and drainage systems including knowledge of heavy equipment operations.

Building trades sufficient to read plans, specifications and schematics to perform necessary general maintenance on airport electrical systems, plumbing systems, security gates and other electro-mechanical systems maintained by airport maintenance staff.

Ability to

Perform the full range of semi-skilled and skilled maintenance tasks required at the airport.

Operate each piece of heavy equipment located at the airport in a skillful and safe manner.

Maintain effective relationships with contractors, fixed base operators, airport staff, General Services Agency maintenance staff and the public.

Read and interpret blueprints of airport facilities.

Train and occasionally supervise less experienced maintenance workers in the operation of airport equipment and maintenance of specific airport systems and equipment.

Understand and implement complex oral and written instructions.

Work independently with minimum instruction and without direct supervision.

Experience

Considerable experience in maintenance work including some training or experience in each of the knowledges and abilities listed above or completion of a training program in airport maintenance at the County airport.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment and possession of a valid County-Airport Driving Permit.

Possession of a Restricted Radio-telephone Operator Permit.

DBL:mm
5-27-99

Classifications

County of Orange
Class Code: 5500GE
Revised and Title Change: 10/2/98
Previous Revision: 12/19/86

AIRPORT OPERATIONS OFFICER

DEFINITION

Positions in this class coordinate the daily airside and landside operations activities of John Wayne Airport, a medium hub commercial airport. Responsibilities include, but are not limited to, coordinating the provision of security, law enforcement, and Airport Rescue and Fire Fighting (ARFF) services performed under contract; monitoring and coordinating the activities of air carriers, airport lessees, Fixed Base Operators (FBOs), and concessionaires for compliance with contract agreements, Federal Aviation Administration (FAA) regulations, Environmental Protection Agency (EPA) standards, Orange County Codified Ordinances (OCCO), local laws, John Wayne Airport rules and regulations; monitoring and coordinating the activities of ground transportation providers for compliance with permit agreements, Department of Motor Vehicle (DMV), Department of Transportation (DOT), Public Utilities Commission (PUC), and Interstate Commerce Commission (ICC).

CLASS CHARACTERISTICS

Under general supervision, this journey level class works independently to coordinate the daily airside and landside operational activities of the airport. Positions in this class are assigned to cover designated shifts, including evenings, weekends and holidays. Incumbents are expected to exercise considerable initiative and judgement in resolving problems, and in handling emergencies or other incidents in the absence of airport management.

ESSENTIAL FUNCTIONS

  1. Monitors and coordinates daily landside and airside airport operational activities with various individuals, organizations, FBOs, and concessionaires using airport facilities to ensure safety, security, and conformance with Federal and State regulatory agencies’ rules and regulations, and airport policies and procedures. Provides direction and assistance to patrons, passengers, and resolves problems and/or disputes in a courteous, professional, and knowledgeable manner.

  2. Provides initial response and actively participates in airport emergencies and other incidents, including matters involving ARFF and security; assesses the severity of the incident and coordinates the implementation of appropriate response/actions; assists in the care and protection of injured victims and their families and friends. Acts as the airport’s incident commander until relieved by higher authority, and may be required to make decisions having a major impact on the operation of the airport such as opening and closing the runways or evacuation of the airport’s facilities.

  3. Conducts inspections of airport lighting, taxiways, runways and aprons for unsafe conditions; reports hazardous or substantial maintenance/construction problems. Removes foreign objects including stray animals from air operations areas and roadways; and conducts wildlife management operations. Issues Notices to Airmen (NOTAMs); contacts FBOs and tenant air carriers to coordinate operations when affected by maintenance and/or construction activities, airfield emergencies, or other situations that would alter operations.

  4. Conducts inspections of parking lot concessionaire operations; intercedes and resolves disputes between parking lot concessionaires and patrons; reports and records any malfunction of equipment; assists passengers in solving travel related problems. Enforces the provision of airport rules and regulations pertaining to ground transportation providers. Interfaces with commercial ground transportation regulatory agencies and monitors the Automated Vehicle Identification system.

  5. Conducts nightly inventory of transient aircraft parking areas for billing of tie-down fees; assists in reconciling records for lessee and airport administered aircraft tie-down and hangar spaces.

  6. Observes the daily operations of air carriers, general aviation operators, ground transportation, airport concessionaires and lessees of airport facilities or spaces and records activities that violate conditions of leases or contract agreements, applicable State Codes, federal and airport rules, regulations, security and safety practices. Monitors suspected violators and gathers information by conducting inspections of facilities; reports, or issues admonishments for, violations of ordinances, FAA regulations, unauthorized commercial air carrier and ground transportation activities, building construction, sign installation, and other irregular activities or conditions.

  7. Provides on-field assistance and liaison with private pilot community; directs pilots to servicing or parking spaces; explains airport rules and regulations; notifies pilots of engine noise problems and distributes noise abatement program information. On request from the FAA or other appropriate authority, locates pilots or aircraft after landing and notifies of infractions of regulations or safety procedures; conducts "field checks" requested by control tower for "missing" aircraft; notifies FBOs of wind warnings as requested.

  8. Monitors individual and vehicle access within the airport operating area (AOA) and airport security perimeter (SIDA); coordinates appropriate actions of airport security violations with the Sheriff’s Airport Bureau.

  9. Provides on-the-scene coordination for specialized aviation activities and VIP arrivals and departures, filming and other special events; escorts public officials and others touring or inspecting airport operational areas.

  10. Maintains records and files of airport operational tasks; conducts surveys, gathers data, writes reports on operational matters as directed; may conduct special studies and prepare reports of findings.

  11. Provides direction for the day-to-day activities of the support staff assigned to Tiedown and/or Access Control functions. Conducts Access, Security, and Airport Driving Permit training.

  12. Provides lead direction and support to less experienced Airport Operations Officers in overseeing airside and/or landside operations on an assigned shift; serves as a resource in resolving difficult problems; trains others and provides input to performance evaluations.

  13. May represent airport management on committees and at a variety of meetings; may act in the absence of airport management; may be assigned to administrative tasks such as drafting or revising airport rules and regulations, emergency plans, certification manuals, security plans, and training programs.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Airport airside and landside operations, aviation phonetic alphabet, aviation terminology, facilities, safety, access, and security procedures.

Federal, State, and local laws, regulations, ordinances, and policies and procedures relating to airside and landside airport operations.

Federal Air Regulations (FAR) Parts 139, 107, 91, 77, and 61, and pertinent Advisory Circulars.

Resources available to mitigate emergency and other incident situations.

Principles and practices of effective and persuasive communication to elicit cooperation and/or present explanatory or interpretive information.

Ability to

Read, understand, interpret, and apply complex policies, rules, and regulations pertaining to airport operations.

In an emergency situation, make accurate assessments and determine the most effective methods to alleviate the situation; take appropriate action; provide direction; assist in mitigation of crisis; interact calmly and effectively with victims, family members and staff from multiple companies and agencies; assist in carrying or moving injured victims, and positioning emergency equipment and supplies.

Work independently and make decisions within established guidelines and policies. Use good judgement to accurately assess issues and determine the most effective and efficient manner to resolve day-to-day operational problems.

Communicate and interact effectively with personnel at all levels within and outside the organization. Provide clear and concise instructions to others in order to insure compliance with regulations, and policies and procedures.

Coordinate activities and maintain cooperative working relationships between airline personnel, other employees and organizations and the public. Resolve disputes arising between airport concessionaires, patrons, and others.

Perform airfield and terminal inspections; make detailed observations; and complete related reports and records. Identify problems and provide adequate information, including alternative solutions, regarding problematic situations to supervisory/management staff.

Write reports, using correct spelling, punctuation, and grammar, which include concise descriptions of problem, data analysis, and recommendations.

Perform basic arithmetic operations, prepare and interpret tables and graphs, and record numbers completely and accurately.

Understand and follow written and oral instructions.

Operate various types of telephone, radio, and computer equipment with associated software applications such as Windows, Word, Excel, Power Point, Access, and Outlook.

Education/Experience

Two years of full-time experience in an equivalent operations officer position at a comparable airport; OR three (3) years of experience at a Part 139 certificated commercial service airport performing airport operations or airport management duties. Experience at a non-commercial (military, cargo, or general aviation) airport may be considered qualifying as long as the experience is comparable to work performed at a commercial service airport.

Education that can be directly related to the knowledge and ability requirements (such as possession of a Bachelors Degree in Aviation Management, or a closely related program from an accredited university), may be substituted for up to one (1) year of the required experience at the rate of three semester units (or equivalent) of job-related education for one month of experience.

Licenses Required

Possession of a valid California Class 3 or higher Driver License by date of appointment.

Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of appointment.

Physical Characteristics

Body mobility and agility to move quickly, crawl, stoop, and bend; strength to lift and carry heavy objects, such as human bodies and emergency equipment and supplies, and to push or pull heavy stationary objects short distances with or without assistance when responding to emergency situations, and frequently lift and/or carry 25 pounds; stamina to stand, with little movement for prolonged periods of time (2 hours or more); tolerance to work around jet aircraft noise and potentially irritating chemicals or biological agents; see well enough to drive motor vehicles, to read fine print, and to identify and distinguish between colors; speak and hear well enough to communicate clearly and effectively, in person, to groups of people, over the telephone and two-way radio; manual dexterity to hand write and key items into a computer, and to operate various types of communication and video equipment.

Environmental Conditions

Will be required to work inside various airport structures, and work outdoors amid loud noise and fumes in all weather conditions.

JCM:mm

8-31-99

Classifications

County of Orange
Class Code: 5503SM
Revised: 10/2/98
Established: 12/19/86

AIRPORT OPERATIONS SUPERVISOR

DEFINITION

Under direction, plans, organizes, supervises and evaluates airside and landside activities of the Operations Division of the Airport. Airside responsibilities include, but are not limited to, supervising and coordinating the provision of security, law enforcement, and Airport Rescue and Fire Fighting (ARFF) services performed under contract; monitoring and coordinating the activities of air carriers, airport lessees, Fixed Base Operators (FBOs), and concessionaires for compliance with contract agreements, Federal Aviation Administration (FAA) regulations, Environmental Protection Agency (EPA) standards, County Ordinances, local laws, and Airport rules and regulations. Landside responsibilities include, but are not limited to, monitoring and coordinating the activities of ground transportation providers for compliance with permit agreements, Department of Motor Vehicle (DMV), Department of Transportation (DOT), Public Utilities Commission (PUC), Interstate Commerce Commission (ICC), Orange County Codified Ordinances, and Airport regulations.

CLASS CHARACTERISTICS

Positions in this class oversee airside and landside operations activities through subordinate Operations staff assigned to multiple shifts covering seven days per week. The incumbents provide general administrative support to Operations management staff and regularly act for airport management in their absence.

ESSENTIAL FUNCTIONS:

  1. Must be able to perform all of the duties of the Airport Operations Officer and fill in on assigned shifts as needed.

  2. Plans and organizes the work of the unit; develops, revises, and implements airport security and emergency plans and operational policies and procedures for compliance with federal, state and local rules and regulations; assists in the development of criteria for airport leases, concessions and permits.

  3. Supervises, trains, and evaluates subordinate Airport Operations Officers and other staff in the monitoring and coordinating of landside and airfield operations; serves as a resource in resolving difficult problems.

  4. Coordinates response to airport emergencies and other incidents, including fire fighting, rescue and security functions performed under contract; assesses the severity of the emergency and determines and implements appropriate actions; establishes a command center and acts for airport management in their absence; makes decisions having a major impact on the operation of the airport such as opening and closing the runways or evacuation of the terminal.

  5. Maintains communication with air carriers and various airport tenants and other airport users; maintains liaison with the Sheriff’s Airport Security Bureau, ARFF, and FAA Divisions, including Air Traffic Control, Flight Standards, Civil Aviation Security, Flight Service and Airport Certification.

  6. Conducts special studies and surveys, formulates recommendations for presentation to management; assists with the preparation of the section budget; provides general administrative support for Operations’ Division management staff; prepares reports and correspondence and maintains a variety of records and statistical data.

  7. Represents airport management on committees and at a variety of meetings; acts for management staff in their absence.

  8. Develops and supervises an inspection program of the air operations area and other airport premises, business activities of lessees, subtenants, concessionaires, licensees, permittees, and other users of airport land, property and facilities, to enforce compliance with terms and conditions of airport leases, operating agreements, use contracts, FAA and airport safety rules and regulations and applicable codes, ordinances and laws.

  9. Develops and supervises procedures for transient aircraft operations involving safety and efficiency, identification of aircraft, accounting for aircraft parking fees, and regulation and collection of landing fees from nonscheduled commercial air charter, air taxi and air freight operations.

  10. Administers aircraft tiedown and hangar space rentals, including procedure development, records and waiting list maintenance, report preparation, space assignments, and rental agreement enforcement; makes decisions regarding tie-down and hangar problems and other matters referred by staff and airport users, initiates action for non payment of fees.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

Federal, State, and local laws, regulations, ordinances, and policies and procedures relating to airside and landside airport operations.

Resources available to mitigate emergency and other incident situations.

Airport airside and landside operations and procedures, air carrier operations, general aviation and FAA regulations regarding airport certification, safety and security, such as Federal Air Regulations (FAR) Parts 139, 107, 91, 77, and 61, and pertinent Advisory Circulars.

Capabilities and operating problems of aircraft in general use.

General Knowledge of

Principles, practices, and techniques of supervision related to the training, supervision, and evaluation of subordinate staff.

Ability to

Establish and maintain cooperative relationships with airport users, tenants, and the public on matters requiring persuasiveness, tact, and diplomacy.

Communicate effectively, both orally and in writing.

Read, understand, effectively interpret, and apply complex policies, rules, and regulations pertaining to airport operations, safety, and security.

Coordinate the response to airport emergencies and other incidents; make accurate assessments and quickly determine the most effective methods to alleviate the situation; take appropriate action; provide direction; and assist in mitigation of crisis.

Organize, plan and review the work of others, including scheduling assignments to meet seven day, multiple shift needs.

Work independently and make decisions within established guidelines and policies. Use good judgement to accurately assess issues and determine the most effective and efficient manner to resolve day-to-day operational problems.

Communicate and interact effectively with personnel at all levels within and outside the organization. Provide clear and concise instructions to operations staff and others in order to insure compliance with regulations, and policies and procedures.

Write reports, using correct spelling, punctuation, and grammar, which include concise descriptions of problem, data analysis, and recommendations.

Operate various types of telephone, radio, and computer equipment with associated software applications such as Windows, Word, Excel, Power Point, Access, and Outlook.

Experience

Two (2) years of full-time experience as an Airport Operations Officer with the County of Orange;

OR

Three (3) years of experience in an equivalent operations officer position at a comparable airport;

OR

Four (4) years of experience at a Part 139 certificated commercial service airport performing airport operations or airport management duties.

Licenses Required

Possession of a valid California Class 3 or higher Driver License by date of appointment.

Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of appointment.

Physical Characteristics

Body mobility and agility to move quickly, crawl, stoop, and bend; strength to lift and carry heavy objects, such as human bodies and emergency equipment and supplies, and to push or pull heavy stationary objects short distances with or without assistance when responding to emergency situations, and frequently lift and/or carry 25 pounds; stamina to stand, with little movement for prolonged periods of time (2 hours or more); tolerance to work around jet aircraft noise and potentially irritating chemicals or biological agents; see well enough to drive motor vehicles, to read fine print, and to identify and distinguish between colors; speak and hear well enough to communicate clearly and effectively, in person, to groups of people, over the telephone and two-way radio; manual dexterity to hand write, key information into a computer, and to operate various types of communication and video equipment.

Environmental Conditions

Will be required to work inside various airport structures, and work outdoors amid loud noise and fumes in all weather conditions.

JCM

County of Orange
Class Code: 5503SM
Revised: 10/2/98
Established: 12/19/86

AIRPORT OPERATIONS SUPERVISOR

DEFINITION

Under direction, plans, organizes, supervises and evaluates airside and landside activities of the Operations Division of the Airport. Airside responsibilities include, but are not limited to, supervising and coordinating the provision of security, law enforcement, and Airport Rescue and Fire Fighting (ARFF) services performed under contract; monitoring and coordinating the activities of air carriers, airport lessees, Fixed Base Operators (FBOs), and concessionaires for compliance with contract agreements, Federal Aviation Administration (FAA) regulations, Environmental Protection Agency (EPA) standards, County Ordinances, local laws, and Airport rules and regulations. Landside responsibilities include, but are not limited to, monitoring and coordinating the activities of ground transportation providers for compliance with permit agreements, Department of Motor Vehicle (DMV), Department of Transportation (DOT), Public Utilities Commission (PUC), Interstate Commerce Commission (ICC), Orange County Codified Ordinances, and Airport regulations.

CLASS CHARACTERISTICS

Positions in this class oversee airside and landside operations activities through subordinate Operations staff assigned to multiple shifts covering seven days per week. The incumbents provide general administrative support to Operations management staff and regularly act for airport management in their absence.

ESSENTIAL FUNCTIONS:

  1. Must be able to perform all of the duties of the Airport Operations Officer and fill in on assigned shifts as needed.

  2. Plans and organizes the work of the unit; develops, revises, and implements airport security and emergency plans and operational policies and procedures for compliance with federal, state and local rules and regulations; assists in the development of criteria for airport leases, concessions and permits.

  3. Supervises, trains, and evaluates subordinate Airport Operations Officers and other staff in the monitoring and coordinating of landside and airfield operations; serves as a resource in resolving difficult problems.

  4. Coordinates response to airport emergencies and other incidents, including fire fighting, rescue and security functions performed under contract; assesses the severity of the emergency and determines and implements appropriate actions; establishes a command center and acts for airport management in their absence; makes decisions having a major impact on the operation of the airport such as opening and closing the runways or evacuation of the terminal.

  5. Maintains communication with air carriers and various airport tenants and other airport users; maintains liaison with the Sheriff’s Airport Security Bureau, ARFF, and FAA Divisions, including Air Traffic Control, Flight Standards, Civil Aviation Security, Flight Service and Airport Certification.

  6. Conducts special studies and surveys, formulates recommendations for presentation to management; assists with the preparation of the section budget; provides general administrative support for Operations’ Division management staff; prepares reports and correspondence and maintains a variety of records and statistical data.

  7. Represents airport management on committees and at a variety of meetings; acts for management staff in their absence.

  8. Develops and supervises an inspection program of the air operations area and other airport premises, business activities of lessees, subtenants, concessionaires, licensees, permittees, and other users of airport land, property and facilities, to enforce compliance with terms and conditions of airport leases, operating agreements, use contracts, FAA and airport safety rules and regulations and applicable codes, ordinances and laws.

  9. Develops and supervises procedures for transient aircraft operations involving safety and efficiency, identification of aircraft, accounting for aircraft parking fees, and regulation and collection of landing fees from nonscheduled commercial air charter, air taxi and air freight operations.

  10. Administers aircraft tiedown and hangar space rentals, including procedure development, records and waiting list maintenance, report preparation, space assignments, and rental agreement enforcement; makes decisions regarding tie-down and hangar problems and other matters referred by staff and airport users, initiates action for non payment of fees.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

Federal, State, and local laws, regulations, ordinances, and policies and procedures relating to airside and landside airport operations.

Resources available to mitigate emergency and other incident situations.

Airport airside and landside operations and procedures, air carrier operations, general aviation and FAA regulations regarding airport certification, safety and security, such as Federal Air Regulations (FAR) Parts 139, 107, 91, 77, and 61, and pertinent Advisory Circulars.

Capabilities and operating problems of aircraft in general use.

General Knowledge of

Principles, practices, and techniques of supervision related to the training, supervision, and evaluation of subordinate staff.

Ability to

Establish and maintain cooperative relationships with airport users, tenants, and the public on matters requiring persuasiveness, tact, and diplomacy.

Communicate effectively, both orally and in writing.

Read, understand, effectively interpret, and apply complex policies, rules, and regulations pertaining to airport operations, safety, and security.

Coordinate the response to airport emergencies and other incidents; make accurate assessments and quickly determine the most effective methods to alleviate the situation; take appropriate action; provide direction; and assist in mitigation of crisis.

Organize, plan and review the work of others, including scheduling assignments to meet seven day, multiple shift needs.

Work independently and make decisions within established guidelines and policies. Use good judgement to accurately assess issues and determine the most effective and efficient manner to resolve day-to-day operational problems.

Communicate and interact effectively with personnel at all levels within and outside the organization. Provide clear and concise instructions to operations staff and others in order to insure compliance with regulations, and policies and procedures.

Write reports, using correct spelling, punctuation, and grammar, which include concise descriptions of problem, data analysis, and recommendations.

Operate various types of telephone, radio, and computer equipment with associated software applications such as Windows, Word, Excel, Power Point, Access, and Outlook.

Experience

Two (2) years of full-time experience as an Airport Operations Officer with the County of Orange;

OR

Three (3) years of experience in an equivalent operations officer position at a comparable airport;

OR

Four (4) years of experience at a Part 139 certificated commercial service airport performing airport operations or airport management duties.

Licenses Required

Possession of a valid California Class 3 or higher Driver License by date of appointment.

Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of appointment.

Physical Characteristics

Body mobility and agility to move quickly, crawl, stoop, and bend; strength to lift and carry heavy objects, such as human bodies and emergency equipment and supplies, and to push or pull heavy stationary objects short distances with or without assistance when responding to emergency situations, and frequently lift and/or carry 25 pounds; stamina to stand, with little movement for prolonged periods of time (2 hours or more); tolerance to work around jet aircraft noise and potentially irritating chemicals or biological agents; see well enough to drive motor vehicles, to read fine print, and to identify and distinguish between colors; speak and hear well enough to communicate clearly and effectively, in person, to groups of people, over the telephone and two-way radio; manual dexterity to hand write, key information into a computer, and to operate various types of communication and video equipment.

Environmental Conditions

Will be required to work inside various airport structures, and work outdoors amid loud noise and fumes in all weather conditions.

JCM

Classifications

County of Orange
Class Code: 5357
Established: 12-2-88

AIRPORT TECHNICAL ASSOCIATE

DEFINITION

Under general supervision, to perform a variety of technical functions related to Master Plan design and construction work at the John Wayne Airport; to review plans and specifications prepared by design consultants for technical correctness and compliance with County and FAA standards; to inspect Master Plan and other construction for compliance with schedules, plans, specifications and FAA standards; to draft plans, estimate time and costs and prepare work requests for various maintenance and construction projects; and to do other work as required.

CLASS CHARACTERISTICS

This class is characterized by a high degree of independence from supervision and by the performance of an exceptional variety of technical functions including drafting, planning, estimating, plan checking and construction inspection in connection with the overall design and construction program under the Airport’s Master Plan and other capital and maintenance projects. This work also encompasses an exceptional variety of technical disciplines including civil, structural, architectural, electrical and mechanical. Work is assigned and reviewed by the professional engineer in charge of Airport engineering.

EXAMPLES OF DUTIES

  1. Reviews design plans, specifications and reports prepared by contract firms under the Airport Master Plan; reviews and analyzes structural, electrical, plumbing and/or mechanical design features, calculations, construction detail and material specifications for new Airport facilities including terminal building, aircraft and ground vehicle parking lots and structures, roads, bridges, tunnels, walls, drainage facilities, lighting systems and underground fueling facility; checks for compliance with design and safety standards of the County, Airport and Federal Aviation Administration (FAA); consults with technical and project management staff of contract firms and the General Services Agency (GSA) to coordinate improvement of design features and correction of deficiencies; represents Airport in project management meetings to develop and refine design and construction schedules and coordinate construction activity with continuing Airport operations.

  2. Inspects construction in progress and completed work on all Airport buildings and facilities; checks for compliance with plans, specifications, schedules, FAA standards, Airport safety regulations and agreed restrictions on disruption of Airport operations; consults with contractor representatives to arrange correction of deficiencies; consults with GSA project managers regarding schedule changes and as-built changes to plans.

  3. Drafts plans for various maintenance and smaller construction projects including buildings, roads, walkways, drainage, parking lots and heating, air conditioning, lighting, conveyors and various other electrical, plumbing and mechanical systems and equipment; develops project schedules and cost estimates; prepares work requests; revises Airport layout plans.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Depending on assignment:

Principles and methods in design and/or construction of large scale facilities including buildings, roads, bridges, parking lots, parking structures, and heating, air conditioning, lighting, plumbing, electrical and mechanical systems, such as included in the John Wayne Airport Master Plan.

General Knowledge of

Design and drafting principles and practices relating to the above systems and/or structures, depending on assignment; principles of mathematics as related to area of assignment.

Ability to

Review, analyze and evaluate complex plans, specifications and associated calculations for the structures and systems listed above; draft plans and specifications for smaller, moderately complex buildings, roads and electrical, plumbing and mechanical systems (required for some positions); prepare, analyze and evaluate complex technical narrative material and mathematical calculations; inspect complex construction projects and enforce compliance with plans, specifications and codes; maintain cooperative working relationships with engineers, contractors, developers and the public.

Experience/Education

Considerable experience, which may be supplemented by college-level education or a bachelor’s degree or recognized professional certification, which demonstrates possession of the required knowledges and abilities.

License Required

Possession of a valid California Driver License, Glass 3 or higher, by date of appointment.

MHH:mm

8-25-99

Classifications

County of Orange
Class Code: 5905GE
Administrative Revision: 4-15-94
Previous Revision: 3-12-74

ANIMAL CONTROL OFFICER

DEFINITION

Under general supervision, to explain and enforce State laws and County Ordinances concerning the care, treatment, impounding, and quarantining of animals; to enforce the licensing, vaccination, and animal regulation program of the County; and to do other work as required.

CLASS CHARACTERISTICS

This is the journey level class in the Animal Control Officer series. Incumbents are required to work with a great deal of independence being alone on patrol duty in the field. Many of the duties are routine in nature; however during critical incidents involving the health and safety of animals and/or humans, the Animal Control Officer must demonstrate good judgment by rapidly deciding whether the situation may be handled alone or the assistance of a more experienced officer is required. Animal Control Officers follow established policies, procedures and standard instructions, seeking assistance from the next higher class, Senior Animal Control Officer, when the situation warrants.

EXAMPLES OF DUTIES

  1. Patrols assigned area in an Animal Control vehicle, completing daily work assignments received during briefings at the beginning of shift, or received from dispatcher via 2-way radio, as well as handling situations requiring animal control services which arise and are observed during patrol duty.

  2. Impounds dogs-at-large and other sick, stray or wild animals; attempts to locate owners of stray animals in order to reunite them, and checks for valid rabies vaccination certificates and licenses; issues warnings and/or citations to animal owners/custodians found in violation of leash and licensing ordinances or other statutes and regulations concerned with animal control.

  3. Investigates reports of animal bites/scratches of humans and contacts between wild animals and domestic animals; interviews all persons involved in order to obtain essential information concerning the incident; enters pertinent facts on animal bites/scratch report; quarantines animal at its owner's residence; schedules interim visits to check the quarantined animal's physical condition and to release it from quarantine at the end of the specified time period; impounds animals whose owners are unwilling or unable to maintain the conditions of the quarantine, as well as high risk rabies suspect animals such as bats and skunks; impounds high risk animal carcasses for laboratory testing and completes "survey only" bite reports.

  4. Assists citizens with trapped or otherwise endangered animals and removes and/or impounds such animals; counsels citizens on how to avoid and/or prevent future incidents which could endanger themselves or animals; attempts to determine type and extent of disease or injury in sick and ailing animals, administers first aid or transports to nearest veterinary facility for emergency treatment; picks up animal carcasses from public streets.

  5. Assists members of law enforcement agencies during arrests of persons owning animals, impounding animals for retention until the owner's release from custody; impounds animals from vehicles involved in accidents; at the request of the County Coroner, removes animals from the former residences of deceased persons.

  6. Acts as a resource person, giving information regarding animal care, animal handling, animal control policies and procedures, County ordinances, State laws, etc., to the public and to office staff.

  7. Completes daily activity report detailing the calls handled and services rendered; completes rabies control investigation reports; completes reports detailing incidents and investigations conducted.

  8. Maintains and cares for equipment; ensures that assigned animal control vehicle is in clean condition and is properly serviced and maintained.

MINIMUM QUALIFICATIONS

General Knowledge of

Physical and behavioral characteristics of common breeds of dogs and cats and their care and feeding.

Common species of indigenous wildlife.

Common disease symptoms in domestic animals.

Departmental procedures, County ordinances, and State laws concerning animal control and protection of animals.

Ability to

Recognize normal and abnormal animal behavior.

Care for and safely handle domestic animals so as to avoid injury to persons or animals.

Interact with the public in a courteous but firm manner.

Prepare handwritten logs and reports and other written material in a legible, concise, and accurate manner.

Express oneself, both orally and in writing, in a clear and logical manner.

Read, understand and follow oral and written instructions.

Work independently in the field without close supervision.

Safely drive an animal control vehicle obeying all traffic laws.

Lift and/or carry a large animal (up to 75 pounds) for 50 feet.

Experience

Six months of experience as an Animal Control Officer Trainee for Orange County.

OR

One year of experience which demonstrates the application of the required knowledge and abilities listed in the minimum qualifications.

License Required

Possession of, or the ability to obtain and maintain a valid California Driver License, Class C or higher, by date of appointment.

DBL:smb
4-29-94

Classifications

County of Orange
Class Code: 5907GE
Established: 2-2-93

ANIMAL CONTROL OFFICER TRAINEE

DEFINITION

Under close supervision in a training capacity to learn County and State laws and policies concerning the care, treatment, impounding and quarantines of animals; to learn how to enforce the licensing, vaccination and animal regulation program of the county in the field; and to do other work as required.

CLASS CHARACTERISTICS

This is a trainee level class in the Animal Control Officer series. Trainees are required to learn animal control regulations and procedures by first studying in a classroom setting and then receiving supervised field instruction. During this training period the Animal Control Officer Trainee is expected to learn how to deal with both routine and critical incidents to be faced alone on patrol. The Trainee must demonstrate good judgment by learning to rapidly decide whether the assistance of a more experienced Officer is required. Any Trainees who do not promote to Animal Control Officer by the completion of probation will be subject to termination of their Trainee status and/or County employment.

EXAMPLES OF DUTIES

  1. In a classroom setting, receives instruction in the laws and procedures of animal regulation. Participates in various exercises and simulations of field problems. Rides as second person with experienced Animal Control Officer.

  2. Patrols an assigned area in an Animal Control vehicle completing daily work assignments received during briefings at the beginning of shift, or subsequently given by dispatcher via 2-way radio. Remains in close radio contact with Animal Control Officer assigned as trainer. At end of shift, goes over day's activity and reports with trainer.

  3. As experience is gained, performs most of the activities of an Animal Control Officer in handling various types of calls while maintaining close contact with trainer.

  4. Maintains and cares for equipment; ensures that assigned animal control vehicle is in clean condition and is properly serviced and maintained.

MINIMUM QUALIFICATIONS

General Knowledge of

Physical and behavioral characteristics of common breeds of dogs and cats and their care and feeding.

Common disease symptoms in domestic animals.

Ability to

Recognize normal and abnormal animal behavior.

Learn how to care for and safely handle domestic animals so as to avoid injury to persons or animals.

Deal with the public in a courteous but firm manner.

Prepare handwritten reports and other written material in a legible, concise and accurate manner.

Learn departmental procedures, County ordinances, and state laws concerning animal control and protection of animals.

Express oneself orally in a clear and logical manner.

Read, understand and follow oral and written directions.

Perform basic math functions of addition, subtraction, multiplication and division.

Work independently in the field without close supervision.

Safely drive an animal control vehicle obeying all traffic laws.

Lift and/or carry a large animal (up to 75 pound dog) for 50 feet.

Experience

Some experience in raising or working with domestic animals which would demonstrate a knowledge of and liking for animals.

License Required

Possession of, or ability to obtain, a valid California Driver License, Class C or higher by date of appointment.

DBL:rs

County of Orange
Class Code: 5907GE
Established: 2-2-93

ANIMAL CONTROL OFFICER TRAINEE

DEFINITION

Under close supervision in a training capacity to learn County and State laws and policies concerning the care, treatment, impounding and quarantines of animals; to learn how to enforce the licensing, vaccination and animal regulation program of the county in the field; and to do other work as required.

CLASS CHARACTERISTICS

This is a trainee level class in the Animal Control Officer series. Trainees are required to learn animal control regulations and procedures by first studying in a classroom setting and then receiving supervised field instruction. During this training period the Animal Control Officer Trainee is expected to learn how to deal with both routine and critical incidents to be faced alone on patrol. The Trainee must demonstrate good judgment by learning to rapidly decide whether the assistance of a more experienced Officer is required. Any Trainees who do not promote to Animal Control Officer by the completion of probation will be subject to termination of their Trainee status and/or County employment.

EXAMPLES OF DUTIES

  1. In a classroom setting, receives instruction in the laws and procedures of animal regulation. Participates in various exercises and simulations of field problems. Rides as second person with experienced Animal Control Officer.

  2. Patrols an assigned area in an Animal Control vehicle completing daily work assignments received during briefings at the beginning of shift, or subsequently given by dispatcher via 2-way radio. Remains in close radio contact with Animal Control Officer assigned as trainer. At end of shift, goes over day's activity and reports with trainer.

  3. As experience is gained, performs most of the activities of an Animal Control Officer in handling various types of calls while maintaining close contact with trainer.

  4. Maintains and cares for equipment; ensures that assigned animal control vehicle is in clean condition and is properly serviced and maintained.

MINIMUM QUALIFICATIONS

General Knowledge of

Physical and behavioral characteristics of common breeds of dogs and cats and their care and feeding.

Common disease symptoms in domestic animals.

Ability to

Recognize normal and abnormal animal behavior.

Learn how to care for and safely handle domestic animals so as to avoid injury to persons or animals.

Deal with the public in a courteous but firm manner.

Prepare handwritten reports and other written material in a legible, concise and accurate manner.

Learn departmental procedures, County ordinances, and state laws concerning animal control and protection of animals.

Express oneself orally in a clear and logical manner.

Read, understand and follow oral and written directions.

Perform basic math functions of addition, subtraction, multiplication and division.

Work independently in the field without close supervision.

Safely drive an animal control vehicle obeying all traffic laws.

Lift and/or carry a large animal (up to 75 pound dog) for 50 feet.

Experience

Some experience in raising or working with domestic animals which would demonstrate a knowledge of and liking for animals.

License Required

Possession of, or ability to obtain, a valid California Driver License, Class C or higher by date of appointment.

DBL:rs

Classifications

County of Orange

                                Class Code: 5911GE

                                Established: 2-2-93

Revised: 2-7-06

ANIMAL CONTROL PUBLIC EDUCATION OFFICER

DEFINITION                 

Under General supervision, to carry out a program of education to the public on the health care and regulation of domestic animals and wildlife in the local area; to make presentations to local schools and civic groups; to appear on local TV/radio shows to discuss animal control issues and to promote animal adoption; to act as liaison between Animal Control and contract city representatives and to do other work as required.

CLASS CHARACTERISTICS

This is a specialty class in the Animal Control Officer Series. It is distinguished by regularly making presentations and writing educational materials for schools and community groups and appearing on television and radio to educate the public about animal care as contrasted to customary Animal Control Officer duties of field patrolling and impounding of animals. It is distinguished from Senior Animal Control Officer by the delegated education program responsibility and coordination of services/problems with contract cities, community organizations, and volunteers.  Specific duties may vary depending upon assignment.

EXAMPLES OF DUTIES

  1. Makes presentations to schools and public groups about the care and handling of domestic animals, their characteristics, common ailments and treatment, etc.; explains State, County and local laws and regulations related to animal control and health.
  1. Appears regularly on local TV networks to educate the public about the care and handling of domestic animals and about the habits and treatment of indigenous wild animals; assists kennel staff in publicizing animal placement programs.
  1. Answers questions from the public and public officials about policies and practices of the agency; investigates complaints and solves or refers to appropriate party.
  1. Plans, organizes and coordinates educational programs and community outreach activities such as booths at fairs and other community events.
  1. Writes educational articles and designs pamphlets to educate the public concerning care and treatment of animals; answers correspondence; reviews literature for current information on animal care and health issues to answer questions from staff and public.
  1. Develops and maintains working relationships with the media, community organizations and volunteers; encourages publishing of informational articles; may serve as public information officer to the media relating to the care and treatment of animals in disasters such as fires and floods.
  1. May represent the Agency in interdepartmental, community and professional meetings.
  1. May be assigned special investigations of animal problems such as vicious dog investigations; briefs Deputy District Attorneys on animal regulations and investigative findings; may appear in court as an expert witness on animal care complaints.
  1. Drives a van or passenger vehicle to various field sites; loads, transports and shows small animals at presentations.

MINIMUM QUALIFICATIONS

Knowledge of         

Principles and techniques of public/community relations including use of media resources.                              

Physical and behavioral characteristics, normal and abnormal behavior, and the care and feeding of dogs, cats and other common pets and the characteristics of wildlife in the local area.

Causes, symptoms and safe handling of rabid animals; protective legal regulations for this disease; required quarantine reports and procedures.

Federal, State and County ordinances and laws relating to animals including fish and game.

Legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and statutes.

 

Ability to

Communicate effectively, both orally and in writing, and speak effectively before a variety of groups.

Establish good relationships with the media, city officials, school children and other community groups.

Promote the good will of the public by acting with courtesy and dealing with difficult problems/complaints in a level headed, compassionate and tactful manner.

Effectively show/handle animals at presentations; present evidence and data and testify as an expert witness in court cases.

Work cooperatively with associates in animal control, law enforcement, and other governmental agencies with related functions.

Plan and organize own work and work independently on special assignments.

Use a computer for word processing, editing and layout of educational materials; use a computer to research statistics and prepare reports.

Experience  

Two years of work experience that demonstrates a good understanding of public/media community relations, education, and/or the care and treatment of animals.

A bachelor's degree in public/media relations, communications, education, zoology, health sciences, health education or other related field may be substituted for one year of the required experience.

License Required

Possession of or ability to obtain a valid California Driver License, Class C or higher, by date of appointment.

Physical Characteristics

Vision sufficient to read standard text, read a computer monitor and to drive.  Speak and hear well enough to communicate clearly and understandably in person, over the telephone and in large groups. Independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment as well as the Animal Care Center; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and drive a vehicle.  Some assignments may require the agility/strength for occasional lifting and/or handling of animals weighing up to 25 pounds. 

Environmental Conditions

Tolerance to problem solve and handle multiple tasks; mental stamina and resilience    sufficient to engage in difficult, complex and occasionally emotionally charged interaction with members of the public, community organizations, the media, regarding sensitive policy and technical issues.  Work with fixed deadlines and competing priorities. Work in an office environment.  Frequent to constant exposure to animals and noise.  May be required work evenings/weekends to attend meetings or special events.

DBL:smb       

Classifications

County of Orange
Class Code: 5 916
Revised: 11-13-79
Previous Revision: 8-10-76
(Driver License Update: 6/84)

ANIMAL CONTROL SERVICES REPRESENTATIVE

DEFINITION

Under general supervision, to inform citizens of animal control laws and regulations; to issue licenses and license applications for unlicensed animals; to report violations of animal regulation laws and ordinances to other enforcement units of the division; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by their frequent contact with County residents concerning the licensing of unlicensed animals and the explanation of animal license and rabies inoculation ordinances and laws.

EXAMPLES OF DUTIES

  1. Conducts house-to-house canvass of assigned district to inform citizens of animal control laws, regulations and procedures.

  2. Locates unlicensed animals, provides license applications to owners and issues licenses.

  3. Explains licensing, rabies inoculation, leash law and other animal regulation requirements to citizens.

  4. Collects animal license fees, issues receipts and accounts for funds received.

  5. Issues citations, follow-up letters and complaints against animal owners failing to conform to license requirements; may prepare criminal complaints for prosecution by District Attorney.

  6. Reports violations of animal regulation laws and ordinances to other enforcement units of the division.

  7. Keeps and maintains records of calls made, licenses and license applications sold and follows up on cases referred for citations and complaints.

MINIMUM QUALIFICATIONS

Ability to

Effectively meet the public in situations requiring tact and poise.

Learn and explain County ordinances and State laws relating to rabies inoculation and the issuance of animal licenses.

Carry out departmental procedures, County ordinances and State laws covering rabies inoculation and animal licensing.

Read, understand and follow oral and written instructions.

Prepare simple reports and other written material in a logical and accurate manner.

Work effectively without close supervision.

Add, subtract, multiply and divide whole numbers, fractions and percentages, issue receipts and account for funds received.

Education/Experience

Some experience, education or training which would have applied or developed the abilities listed as minimum qualifications.

License Required

Possession of or ability to obtain before the date of appointment, a valid California Driver License, Class 3 or higher usually will be required, however, other means of transportation to and from work sites may be considered.

DS:mm

9-1-99

Classifications

County of Orange
Class Code: 0214GE
Revised: 6-30-00
Previous Revision: 4-26-85

APPRAISER I

BASIC FUNCTION

Under supervision performs routine appraiser duties estimating market values of real property in a timely manner using the cost and sales comparable approach for assessment purposes; interprets and determines legal reassessability of change of ownership of single family properties; provides public service regarding real property inquiries, and performs related work as assigned.

CLASS CHARACTERISTICS

Appraiser I is the first working level which performs less difficult appraisals of property in a prescribed manner. This class is distinguished from the Appraiser II class that performs appraisals involving more varied techniques and subject to more judgemental decisions, such as commercial, industrial, multiple-family residential, special use, rural and personal property

EXAMPLES OF DUTIES

  1. Reviews and understands instruments of conveyance to determine reassessability.

  2. Collects and reviews sales information for similar properties and determines market values.

  3. Imputes proper allocation of computed values to improvements and land.

  4. Reviews land residuals for equity among parcels and adjacent lands.

  5. Examines new and existing single family homes, multi-family residential, new residential tracts, and mobile homes for types and quality of construction; classifies structures according to shape, size, types of construction and estimated costs; read and interprets blueprints; measures improvements and makes scale drawings; creates appraisal records with complete description of improvements; creates new land records when there are changes due to lot splits or combinations.

  6. Contacts realtors, builders, lending agencies, city planning offices and property owners to gather information pertaining to factors which affect market values; observes view factors and negative influences such as railroads, freeways, drainage channels, or adjacent commercial uses.

  7. Inspects structures that have been affected by additions and major/minor remodeling improvements; inspects and draws value conclusions and complete appraisals on structures affected by calamities such as fires, floods, landslides, and earthquakes.

  8. Provides information to taxpayers or their agents regarding assessments and the appraisal/assessment process that includes the informal review process and the formal appeals procedures; and investigates taxpayer complaints in the office or on site visits to provide resolutions.

  9. Reviews legal descriptions, records of surveys, tract and parcel maps, and other related documents; utilizes a data management computer system to retrieve and enter property information.

  10. Performs area calculations as required using a variety of methods.

  11. Prepares and submits routine reports as required.

  12. Operates variety of office equipment including computer, printer, typewriter, copier, calculator, fax machine, etc. 


MINIMUM QUALIFICATIONS

Some Knowledge of

Real estate, real and personal property values and building constructions.

Mathematics, including algebra, geometry and basic arithmetic.

Basic statistical concepts and terminology.

Basic principles of economics.

Computer usage and applications.

Ability to

Use, understand, and navigate the assessor’s automated tax system (ATS) and other computerized programs used for research, reporting, and roll corrections.

Validate and process exclusions such as Proposition 58 (parent-child transfer) and Proposition 60/90/110 (base year value transfer for 55+ and qualifying disabled persons).

Apply appraisal principles and techniques in the valuation of real and personal property.

Learn to interpret data and apply statistical techniques to all types of property appraisals.

Draw sketches of improvements to scale.

Keep accurate and detailed records.

Gather, evaluate and transmit information; prepare and present oral and/or written reports.

Understand the laws, rules, regulations, and court decisions affecting the appraisal of all types of property.

Establish and maintain cooperative working relationships with those contacted in the course of work.

Represent with department with professionalism and confidence.

Obtain knowledge and learn new skills to enhance job performance and abilities.

License/Certificate Required

Possession of a current Appraisal Certificate issued by the State Board of Equalization.

Possession of a valid California Driver License is required for most positions.

 Education/Experience

Two years of property appraisal experience that reflects application of the knowledge’s and abilities listed as minimum qualifications are required. Education or training directly related to the knowledges and abilities listed above may be substituted for up to one year of the required experience at a rate of three semester units for one month of experience and one hour of job-related training for one hour of experience. Successful completion of probation as an Appraiser Trainee in the County of Orange Assessor Department may be substituted for one year of the required experience.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

PHYSICAL REQUIREMENTS

Vision sufficient to operate county approved transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards for valuation consideration of that property.

APPRAISER I

Classifications

County of Orange
Class Code: 0218GE
;Revised: 6-30-00
Previous Revision: 4-26-85

APPRAISER II

BASIC FUNCTION

Under general supervision evaluates and determines value of real property using the cost, comparative sales and income approaches; determines the assessability of ownership changes, the replacement costs of new construction, and processes reassessments for secured and unsecured enrollment purposes; provides public service regarding real property inquiries, and performs related work as assigned.

CLASS CHARACTERISTICS:

Appraiser II is the fully qualified working level that appraises commercial, industrial, multiple-family residential, special use, rural and personal property that may include determining, collecting, and preparing appraisal data for property valuations. These appraisals are typically more difficult than those performed by Appraiser I's by nature of the variety of structures, uses, value influences, appraisal techniques and judgements which must be used.

EXAMPLES OF DUTIES

  1. Analyzes and appraises transfers of all types of real property; determines reassessabilty of variety of transactions which includes the understanding and review of documents of conveyance (ie. Grant deeds, trust deeds, lease agreements, etc.).

  2. Investigates sales and listings of commercial, industrial, multi-family and single-family residential properties; gathers comparable data on rents, leases, and operating statements to value property by capitalizing an annual income stream; may also value property based on comparable sales, historical costs, land residuals, and present worth analysis of lease agreements.

  3. Performs replacement cost appraisals of all types of commercial, industrial, multi and single family residential structures; classifies and determines the quality of construction of these structures which may include service stations, composite properties, retail centers, office towers, R&D buildings, hospitals, historical properties, cemeteries, agricultural land, restaurants, stadiums/arenas, toll roads, etc.; measures improvements and prepares drawings to scale; and applies appropriate cost tables to calculate cost less depreciation.

  4. Provides information to taxpayers or their agents regarding assessments and the appraisal/assessment process that includes the informal review process and the formal appeals procedures; and investigates taxpayer complaints in the office or on site visits to provide resolutions.

  5. Contacts building departments, builders, realtors, tax agents, lending agencies, city planning office, property managers, and property owners to gather information pertaining to the cost and market values of all types of properties.

  6.  Represents the Assessor and the County during assessments and before the Assessment Appeals Board.

  7. Provides information to taxpayers or their agents regarding assessments and the appraisal/assessment process that includes the informal review process and the formal appeals procedures; and investigates taxpayer complaints in the office or via field visits to provide resolutions.

  8. Adjusts values to the assessment roll through Assessment Roll Corrections, escapes, legals, valuation and correction events.

  9. May perform special projects as assigned.

  10. May provide training/instruction to new appraisers.

  11. Performs calculations as required using a variety of methods.

  12. Operates variety of office equipment including computer, scanner, printer, typewriter, copier, calculator, fax machine, etc.

  13. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Methods, practices, and procedures of real and personal property appraisals.

Pertinent structural, economic and environmental factors affecting property values.

Building materials, equipment, fixtures, workmanship, and general construction quality and quantity as it applies to all classes of buildings.

Factors affecting depreciation and obsolescence of all types of property appraisals.

Laws, rules, regulations, State Board of Equalization guidelines, and court decisions affecting the appraisal of all types of property.

Computer applications including word processing and spreadsheets.

Ability to

Use, understand, and navigate the assessor's assessment tax system (ATS) and other computerized programs used for research, reporting, and roll corrections.

Validate and process exclusions such as Proposition 58 (parent-child transfer) and Proposition 60/90/110 (base year value transfer for 55+ and qualifying disabled persons) and Section 68 affidavits.

Apply appraisal principles and techniques in the appraisal of difficult and varied types of real and personal property.

Read and interpret complex or detailed data, policies or legal descriptions, blueprints, maps, instruments of conveyance related to properties.

Review legal descriptions of real property.

Make mathematical computations.

Follow detailed oral or written descriptions or instructions.

Explain and interpret division activities and policies to the general public.

Effectively transition between fieldwork and office work.

Communicate professionally in confrontational situations.

Compose technical reports and correspondence.

Analyze technical problems and prepare comprehensive, clear and concise reports and recommendations.

Read, understand, and interpret real estate documents including deeds, escrow documents, trust agreements, deeds of trust, life estates, and land contracts.

Establish and maintain cooperative working relationships with those contacted in the course of work.

Represent with department with professionalism and confidence.

License/Certificate Required

Possession of current Appraisal Certificate issued for taxation purposes by the State Board of Equalization.

Possession of a valid California Driver License is required for most positions.

Education/Experience

One year of experience as an Appraiser I or higher with the County of Orange Assessor Department or equivalent property appraisal experience that reflects application of the knowledge's and abilities listed as minimum qualifications.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

PHYSICAL REQUIREMENTS

Vision sufficient to operate county approved transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards for valuation consideration of that property.

Classifications

County of Orange
Class Code: 0222GE
Revised: 6-30-00
Previous Revision: 4-26-85

APPRAISER III

BASIC FUNCTION

Under general supervision performs difficult and complex property valuations including those for which conventional methods are not appropriate; defends these valuations before Assessment Appeal Boards; acts as lead person in a grid or section as needed; provides guidance and training to other appraisers involved in a variety of task; performs highly technical research to develop procedures and manuals; and performs related work as assigned.

CLASS CHARACTERISTICS

Appraiser III’s require proficiency in several specialized appraisal areas and/or performs research/development of appraisal methods and/or serves as a lead worker over one or more specialized assignments.

EXAMPLES OF DUTIES

  1. Reviews instruments of conveyance to determine reassessability.

  2. As lead worker, oversees, assigns, directs, and reviews work of appraisal groups(s) performing difficult technical valuation work; may train, guide, and instruct appraisers in proper appraisal practices and procedures.

  3. Prepares course outlines, training aids and instructs training classes; coordinates the implementation of new and revised appraisal practices; prepares written reports containing procedures, forms, tables, computations, and exhibits for guides to other appraisers.

  4. Performs highly technical research and procedures development and develops appraisal procedural manuals.

  5. Recommends new and/or improved methods for arriving at appropriate and equitable appraisals for different types of properties.

  6. Plans, develops, and maintains various computer assisted appraisal programs.

  7. Performs internal audits to ensure compliance with property tax laws and State Board of Equalization’s administrative rules and office policies and makes quality control checks of the various activities of the office.

  8. Provides information to taxpayers or their agents regarding assessments and the appraisal/assessment process that includes the informal review process and the formal appeals procedures; and investigates taxpayer complaints in the office or on site visits to provide resolutions.

  9. Prepares and/or assists appraisers in preparing answers with supporting rationale for appeals or protests; prepares supporting data for hearings.

  10. Analyzes and prepares reports interpreting property tax laws and property tax rules and regulations published by the State Board of Equalization under the California Administrative Code.

  11. Performs legal analysis for current state and federal court decisions, the State Board of Equalization’s administrative rules, directives, and policies, the Attorney General and County Counsel determining the effects each has on the property tax assessment function; reports changes in legal requirements to the Assessor, Project Managers, Managing Appraisers, Senior Appraisers, and others as deemed appropriate.

  12. Tracks and analyzes proposed and recently enacted legislation; updates Legal and Legislative Update manuals; and prepares reports for dissemination to Appraiser staff.

  13. May perform appraisal work in estimating the value of other property for tax assessment purposes, discusses costs and values with those individuals affected by valuations made and establishes guidelines and procedures.

  14. Operates variety of office equipment including computer, printer, typewriter, copier, calculator, fax machine, etc.

  15. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

The philosophy, principles, and practices of property appraisal for tax assessment purposes.

Laws, rules, regulations, and court decisions affecting the appraisal of all types of property.

Building materials, equipment, fixtures, workmanship, and general construction quality and quantity as they apply to all classes of buildings, including the sources available for cost and replacement data and factors affecting depreciation and obsolescence for all types of property appraisals.

Principles and methods of research design, including sampling and testing of hypotheses, methods of organizing statistical information into reports, tabulations, charts, and graphs; principles, practices, and techniques of training.

Computer applications and processing methods to generate, organize, and display a variety of spreadsheet and statistical information; knowledge of network real estate software applications, Assessment Tax System, and Principles of Real Estate Law.

Ability to:

Review and analyze workloads and make recommendations.

Plan and carry out complex assignments in a number of areas in the development of appraisal methods and techniques.

Perform highly difficult and complex appraisal including those where the conventional market value and replacement cost methods are not appropriate and/or require substantial modification.

Analyze and interpret complex statistical and other data, devise logical and supportable conclusions and formulate sound appraisal guidelines.

Conduct field training and classes for appraisers in the theory and techniques of property appraisal.

Prepare clear and concise reports and make effective oral presentations.

Perform difficult and equitable appraisal of oil, mineral and other commodities (may be required for some assignments.

License/Certificate Requirement

Possession of current Appraisal Certificate issued for taxation purposes by the State Board of Equalization. Possession of a valid California Driver License is required for most positions.

Education/Experience

Two years of experience as an Appraiser II or higher with the County of Orange or equivalent property appraisal experience that reflects application of the knowledge’s and abilities listed as minimum qualifications.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

PHYSICAL REQUIREMENTS

Vision sufficient to operate county approved transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards for valuation consideration of that property.

Classifications

County of Orange
Class Code: 0210GE
Revised: 6-30-00
Previous Revision: 4-26-85

APPRAISER TRAINEE

DEFININTION

Under close supervision, in a training capacity, to learn appraisal methods and principles, structural cost estimating, and the pertinent legal provisions relating to assessment practices; to obtain and analyze data in the market value appraisal of real and personal property; and to do other work as required.

CLASS CHARACTERISTICS

This class is the entry level in the Appraiser series. The class is for training/preparing employees for a promotion to Appraiser I. Normally, an Appraiser Trainee will initially work with an Appraiser I, but with increasing experience will be required to independently do routine fieldwork subject to check and review.

EXAMPLES OF DUTIES

  1. Inspects exterior and interior of buildings to determine classification according to established standards and guides; examines and takes into consideration the quality of materials, fixtures, equipment and general construction; records factual information and comments on appraisal forms.

  2. Measures buildings and computes total area; prepares scale drawings of buildings and their relation to property lines.

  3. Estimates residential construction cost and replacement cost less normal depreciation from appraisal tables; estimates the value of residential property by evaluating sales of comparable property.

  4. Visits and interviews owners, contractors, real estate agents and others to obtain data relating to terms and conditions of sales, listings for sale and other indicators of value of real and personal property; explains appraisal/assessment procedures and determinations to taxpayers.

  5. May learn to appraise, analyze and estimate the value of boats, aircraft and other real and personal property for valuation purposes.
  1. Attends appraisal training courses.


MINIMUM QUALIFICATIONS

Some Knowledge of

Real estate, real and personal property values and building constructions.

Mathematics, including algebra, geometry and basic arithmetic.

Basic statistical concepts and terminology.

Basic principles of economics.

Ability to

Learn appraisal principles and methods and pertinent legal provisions.

Learn and apply laws and regulations regarding property taxation.

Collect, interpret and evaluate data, validate conclusions, define and select alternatives, and project consequences of decisions and recommendations.

Learn to interpret simple blueprints, maps, sketches, legal property descriptions, and read and understand the California Revenue and Taxation Codes.

Use a County-approved means of transportation to perform fieldwork.

Education/Experience

Any combination of experience and/or education which meets the qualifications required by the California State Board of Equalization to qualify for a Temporary Appraiser's Certificate.

CERTIFICATE REQUIRED

Appointee must meet certification requirements established by the California State Board of Equalization within one year of employment.

PHYSICAL REQUIREMENTS

Vision sufficient to operate a county approved means of transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop and personal computer. The ability to traverse uneven ground for several hundred yards for the valuation consideration of that property.

Classifications

County of Orange
Class Code: 1154
Established: 3-1-84
Revised: 5-3-88

ARCHIVIST

DEFINITION

Under direction, to plan, organize and direct the County Archives Program; to evaluate documents for historical significance; to provide public access to government records; to provide training in archival procedures; and to do other work as required.

CLASS CHARACTERISTICS

The incumbent in this one-position class has responsibility for the County’s Archives Program and works under the policy direction of the Programs Administrator, Orange County Public Library.

EXAMPLES OF DUTIES

  1. Works with County managers in conducting agency inventories and identifying, assessing and overseeing the transfer of records of historical value from County agencies to archives.

  2. Researches and prepares administrative histories of County agencies.

  3. Develops, maintains and evaluates records processing procedures and revises operations handbook of records care, assessment and inventory according to new archival theory.

  4. Devises and maintains cataloging and retrieval Systems for archival materials.

  5. Trains and supervises staff and volunteers in cataloging and retrieving records and in the preparation and restoration of deteriorating records, using effective treating processes and techniques; justifies equipment and material costs for budget planning.

  6. Develops and conducts educational programs for County administrators and records personnel to explain the role, function and procedures of the County Archives; develops exhibits of archival records and related programs.

  7. Conducts surveys relating to County historical records and research studies on archival subjects and concerns.

  8. Represents the County Archives at conferences, workshops and meetings.

MINIMUM QUALIFICATIONS

General Knowledge of

Archival principles, organization and procedures; methods of processing and filing archival materials; and care and preservation of archival materials.

Methods and techniques of historical research and research in archival materials; types of materials important to historical research, needs, methodology and problems of research groups using archival materials.

Laws relating to retention and destruction of public records. Organization and functions of local and State government.

Principles of supervision, training and instructional methods and techniques.

Ability to

Plan, organize and recommend policies and procedures for the development and implementation of County Archives Program.

Evaluate the historical significance of County documents.

Inventory, transfer, process and catalog historical records.

Communicate effectively and tactfully in situations requiring instructing, persuading and counseling people in the effective use of the County Archives Program.

Plan, organize, direct and evaluate work of others.

Prepare written reports, correspondence and procedures manuals.

Use a County-approved means of transportation to travel to work sites.

Experience/Education

Two years experience in evaluating, processing and/or preserving archival collections, and possession of a Master’s Degree in Library Science or History or a related field.

OR

Experience which demonstrates possession of knowledges and abilities listed as "minimum qualifications" of this position which may include, but is not limited to, appraising records for historical value; processing a collection of government records; preserving archival records, and/or directing or conducting historical research in a government setting.

BTW:mm

4-15-99

Classifications

County of Orange
Revised: 7-1-2004
Previous Revision: 4-5-91
Series Established: 1-17-78

ASSESSMENT TECHNICIAN SERIES SPECIFICATION

Class Code

Class Title

0598

Assessment Technician Trainee

0599

Assessment Technician II

0600

Assessment Technician III

DEFINITION

Under general supervision, to perform technical and public contact work in supplying a variety of services and information to the general public relative to property valuation matters; to explain and carry out existing assessment policies and procedures; to inspect property and collect data for the market appraisal of property; to assist in the analysis of that data, generates reports; to perform a wide variety of support functions such as checking and reviewing value, cost, income and other declarations; computing value of real and personal property; researching title transfers; and to do other work as required.

CLASS CHARACTERISTICS

Assessment Technicians are assigned duties and responsibilities which directly relieve professional appraisal personnel of the more routine and standardized technical field and office functions short of value judgments. Positions in this series may be distinguished from positions in the appraisal series in that less independent judgment and interpretive ability is exercised since only appraisal staff is authorized to determine structural classification or property value. However, positions in the class are hallmarked by detailed knowledge and interpretation of the Revenue and Taxation code of the State of California and various other Assessor rules, regulations and procedures. This is an empowered work class whose actions, regardless of level, can have broad impact. All positions in this class must use judgment and discretion on a daily basis to accomplish work.

Definition of Levels

Assessment Technician Trainee

This class is the entry level in the Assessment Technician series. The class is for training/preparing employees for a promotion to Assessment Technician II. Normally, an Assessment Technician Trainee will initially work with an Assessment Technician II or higher, and with increasing experience will be required to independently do routine assessment technician assignments subject to a check and review. This class operates under an "up or out" system with one (1) year of training at the end of which the employee is either promoted to Assessment Technician II or they are released from this position.

Assessment Technician II (Journey Level)

Positions in this class perform a variety of difficult and responsible work requiring extensive experience, thorough knowledge and application of assessment laws, regulations and procedures. Depending on assignment, incumbents may perform a variety of office and/or field duties. Incumbents may have extensive public contact which requires the explanation of detailed and complex policies, rules and procedures in person, by phone or in the process of performing field duties. Positions may have lead responsibility in a small technical section or a larger section performing largely non-technical duties.

Assessment Technician III

This class is distinguished by having leadworker responsibilities involved in guiding, reviewing, correcting and reporting on the technical work of employees in the lower level classes of Assessment Technician and/or assisting higher level technicians with supervising larger sections. Positions also perform difficult and complex assignments typically involving responsibility for a function, a database or the input of value or ownership changes without further review. Complex work is characterized by the processing of various forms and documents which require adaptation of guides to individual situations and reference to other than standard sources of information and to select appropriate methods for resolving problems.

POSITION PHYSICAL CHARACTERISTICS:

Positions in these classes are considered light duty positions under the definitions of the California Worker's Compensation System. Most positions are office positions that utilize a computer to accomplish work. Most positions will be in a work group cubicle arrangement. At this location an ergonomically configured computer will normally be used for majority of the workday. Visual acuity necessary to view legal documents optically stored and dexterity to utilize a keyboard with mouse for the entire workday are required. Incidental lifting with this position is 10 lbs and most positions can accommodate wheelchair use. All positions in this job class require the ability to meet and verbally assist the public and to be able to use a telephone to verbally assist the public. Some positions will require the ability to read microfiche for protracted periods, walk/ambulate extended distances (over one mile) across varied terrain to accomplish field canvass work, or may require the ability to use county approved transportation.

EXAMPLES OF DUTIES

  1. Utilizes a computer system to accomplish work assignments. The specific areas of computer use will be with the Assessment Tax System (ATS), work assignment management, internet, optical disk interface, and office support utilities for spread sheets, data base use/management, and correspondence. It is expected that this technology will change over time and the foregoing list should not be considered all-inclusive.
  2. Assists the public both in person at various public service counters and/or on the telephone at individual work stations or while staffing the department's telephone bank area.
  3. Reads and interprets legal descriptions of property as contained in a variety of recorded documents, clarifies conflicting ownership and boundary information and resolves discrepancies by searching assessment records and recorded documents and by contacting title companies, attorneys and governmental agencies. Performs complex mathematical calculations in regards to percentage of ownership and reassessability.
  4. Reviews claim affidavits and interviews applicants for tax exemptions; answers questions regarding various types of exemptions, legal requirements and procedures for filing claims; field checks properties to observe actual use and files reports on use; prorates value of property between portions eligible for exemptions and those which are not eligible.
  5. Reads metes and bounds description of annexed or de-annexed properties; determines taxing jurisdiction of the property; assigns correct tax code area; assigns and maintains file on new tax code areas; notifies the State Board of Equalization and other agencies of changes in tax code areas. Determines needs for new mapping actions.
  6. Checks and reviews property statements, appraisal forms and other documents to ensure completion and conformance with established procedures.
  7. Participates in the field canvass of properties.
  8. Receive audit worksheets; enters data into databases, compute amounts reported by Auditor-Appraisers and taxpayers; apply appropriate cost factors; compute the difference if any between the Auditor-Appraisers' findings and that reported by the taxpayer; maintain a list of mandatory audits: correct computer runs: answer inquiries from the public.
  9. Processes documents including building permits, personal property statements, boat and aircraft declarations, assessment roll changes and petitions from property owners to Assessment Appeals Board requesting reconsideration of their property assessment; coordinates, compiles and updates action on these documents. Enters information as appropriate.
  10. Performs as lead worker for clerical and/or technical staff assigned to specific functions in the production of assessment rolls.

MINIMUM QUALIFICATIONS

Abilities

The ability to "think on one's feet" and apply creative solutions to practical problems

The ability to work without direct supervision

The ability to make decisions

The ability to accomplish divergent complex work in a dynamic environment (i.e. the ability to multi-task)

The ability to understand complex Assessor technical data

The ability to research complex Assessor technical publications

The ability to relate Assessor complex technical data both orally to someone that doesn't understand the subject and in writing to someone that doesn't understand the subject

The ability to communicate with tact to customers of diverse backgrounds

The ability to defuse confrontational situations with distraught customers

The ability to work with mathematics and spatial design layouts

Use of a County-approved means of transportation to perform fieldwork. (May be required for some assignments.)

Knowledges

Laws and procedures regulating the mission of the Assessor Department. State revenue and taxation laws governing the preparation of tax assessment rolls and the valuation of property for assessment purposes. Laws, rules and regulations pertaining to veterans, homeowners and institutional tax exemptions. Activities involved in the various phases of assessment roll preparation and in processing appraisal records. Procedures, methods, instruments and records used to convey, transfer and record title to property and the methods and terminology used in conducting title searches. Methods and records used in computer-assisted appraisal programs and basic data processing principles. Modern office procedures, practices and systems including operating standard office equipment. Basic principles of writing and grammar.

Techniques of training and supervising. (Required for some Assessment Technician III assignments.)

Experience/Education

Assessment Technician Trainee

One year of office experience that required the application of the knowledge's and abilities listed as minimum qualifications. Possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician II

Successful completion of the Assessment Technician Trainee program or possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician III

One year of experience as an Assessment Technician II. Must complete a minimum of 16 hours formal classroom instruction on supervision in a school, military, county or other education/training environment prior to passing probation. Possession of a Bachelor of Arts or Science degree (or higher) will meet experience requirements only.

Classifications

County of Orange
Revised: 7-1-2004
Previous Revision: 4-5-91
Series Established: 1-17-78

ASSESSMENT TECHNICIAN SERIES SPECIFICATION

Class Code

Class Title

0598

Assessment Technician Trainee

0599

Assessment Technician II

0600

Assessment Technician III

DEFINITION

Under general supervision, to perform technical and public contact work in supplying a variety of services and information to the general public relative to property valuation matters; to explain and carry out existing assessment policies and procedures; to inspect property and collect data for the market appraisal of property; to assist in the analysis of that data, generates reports; to perform a wide variety of support functions such as checking and reviewing value, cost, income and other declarations; computing value of real and personal property; researching title transfers; and to do other work as required.

CLASS CHARACTERISTICS

Assessment Technicians are assigned duties and responsibilities which directly relieve professional appraisal personnel of the more routine and standardized technical field and office functions short of value judgments. Positions in this series may be distinguished from positions in the appraisal series in that less independent judgment and interpretive ability is exercised since only appraisal staff is authorized to determine structural classification or property value. However, positions in the class are hallmarked by detailed knowledge and interpretation of the Revenue and Taxation code of the State of California and various other Assessor rules, regulations and procedures. This is an empowered work class whose actions, regardless of level, can have broad impact. All positions in this class must use judgment and discretion on a daily basis to accomplish work.

Definition of Levels

Assessment Technician Trainee

This class is the entry level in the Assessment Technician series. The class is for training/preparing employees for a promotion to Assessment Technician II. Normally, an Assessment Technician Trainee will initially work with an Assessment Technician II or higher, and with increasing experience will be required to independently do routine assessment technician assignments subject to a check and review. This class operates under an "up or out" system with one (1) year of training at the end of which the employee is either promoted to Assessment Technician II or they are released from this position.

Assessment Technician II (Journey Level)

Positions in this class perform a variety of difficult and responsible work requiring extensive experience, thorough knowledge and application of assessment laws, regulations and procedures. Depending on assignment, incumbents may perform a variety of office and/or field duties. Incumbents may have extensive public contact which requires the explanation of detailed and complex policies, rules and procedures in person, by phone or in the process of performing field duties. Positions may have lead responsibility in a small technical section or a larger section performing largely non-technical duties.

Assessment Technician III

This class is distinguished by having leadworker responsibilities involved in guiding, reviewing, correcting and reporting on the technical work of employees in the lower level classes of Assessment Technician and/or assisting higher level technicians with supervising larger sections. Positions also perform difficult and complex assignments typically involving responsibility for a function, a database or the input of value or ownership changes without further review. Complex work is characterized by the processing of various forms and documents which require adaptation of guides to individual situations and reference to other than standard sources of information and to select appropriate methods for resolving problems.

POSITION PHYSICAL CHARACTERISTICS:

Positions in these classes are considered light duty positions under the definitions of the California Worker's Compensation System. Most positions are office positions that utilize a computer to accomplish work. Most positions will be in a work group cubicle arrangement. At this location an ergonomically configured computer will normally be used for majority of the workday. Visual acuity necessary to view legal documents optically stored and dexterity to utilize a keyboard with mouse for the entire workday are required. Incidental lifting with this position is 10 lbs and most positions can accommodate wheelchair use. All positions in this job class require the ability to meet and verbally assist the public and to be able to use a telephone to verbally assist the public. Some positions will require the ability to read microfiche for protracted periods, walk/ambulate extended distances (over one mile) across varied terrain to accomplish field canvass work, or may require the ability to use county approved transportation.

EXAMPLES OF DUTIES

  1. Utilizes a computer system to accomplish work assignments. The specific areas of computer use will be with the Assessment Tax System (ATS), work assignment management, internet, optical disk interface, and office support utilities for spread sheets, data base use/management, and correspondence. It is expected that this technology will change over time and the foregoing list should not be considered all-inclusive.
  2. Assists the public both in person at various public service counters and/or on the telephone at individual work stations or while staffing the department's telephone bank area.
  3. Reads and interprets legal descriptions of property as contained in a variety of recorded documents, clarifies conflicting ownership and boundary information and resolves discrepancies by searching assessment records and recorded documents and by contacting title companies, attorneys and governmental agencies. Performs complex mathematical calculations in regards to percentage of ownership and reassessability.
  4. Reviews claim affidavits and interviews applicants for tax exemptions; answers questions regarding various types of exemptions, legal requirements and procedures for filing claims; field checks properties to observe actual use and files reports on use; prorates value of property between portions eligible for exemptions and those which are not eligible.
  5. Reads metes and bounds description of annexed or de-annexed properties; determines taxing jurisdiction of the property; assigns correct tax code area; assigns and maintains file on new tax code areas; notifies the State Board of Equalization and other agencies of changes in tax code areas. Determines needs for new mapping actions.
  6. Checks and reviews property statements, appraisal forms and other documents to ensure completion and conformance with established procedures.
  7. Participates in the field canvass of properties.
  8. Receive audit worksheets; enters data into databases, compute amounts reported by Auditor-Appraisers and taxpayers; apply appropriate cost factors; compute the difference if any between the Auditor-Appraisers' findings and that reported by the taxpayer; maintain a list of mandatory audits: correct computer runs: answer inquiries from the public.
  9. Processes documents including building permits, personal property statements, boat and aircraft declarations, assessment roll changes and petitions from property owners to Assessment Appeals Board requesting reconsideration of their property assessment; coordinates, compiles and updates action on these documents. Enters information as appropriate.
  10. Performs as lead worker for clerical and/or technical staff assigned to specific functions in the production of assessment rolls.

MINIMUM QUALIFICATIONS

Abilities

The ability to "think on one's feet" and apply creative solutions to practical problems

The ability to work without direct supervision

The ability to make decisions

The ability to accomplish divergent complex work in a dynamic environment (i.e. the ability to multi-task)

The ability to understand complex Assessor technical data

The ability to research complex Assessor technical publications

The ability to relate Assessor complex technical data both orally to someone that doesn't understand the subject and in writing to someone that doesn't understand the subject

The ability to communicate with tact to customers of diverse backgrounds

The ability to defuse confrontational situations with distraught customers

The ability to work with mathematics and spatial design layouts

Use of a County-approved means of transportation to perform fieldwork. (May be required for some assignments.)

Knowledges

Laws and procedures regulating the mission of the Assessor Department. State revenue and taxation laws governing the preparation of tax assessment rolls and the valuation of property for assessment purposes. Laws, rules and regulations pertaining to veterans, homeowners and institutional tax exemptions. Activities involved in the various phases of assessment roll preparation and in processing appraisal records. Procedures, methods, instruments and records used to convey, transfer and record title to property and the methods and terminology used in conducting title searches. Methods and records used in computer-assisted appraisal programs and basic data processing principles. Modern office procedures, practices and systems including operating standard office equipment. Basic principles of writing and grammar.

Techniques of training and supervising. (Required for some Assessment Technician III assignments.)

Experience/Education

Assessment Technician Trainee

One year of office experience that required the application of the knowledge's and abilities listed as minimum qualifications. Possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician II

Successful completion of the Assessment Technician Trainee program or possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician III

One year of experience as an Assessment Technician II. Must complete a minimum of 16 hours formal classroom instruction on supervision in a school, military, county or other education/training environment prior to passing probation. Possession of a Bachelor of Arts or Science degree (or higher) will meet experience requirements only.

Classifications

County of Orange
Revised: 7-1-2004
Previous Revision: 4-5-91
Series Established: 1-17-78

ASSESSMENT TECHNICIAN SERIES SPECIFICATION

Class Code

Class Title

0598

Assessment Technician Trainee

0599

Assessment Technician II

0600

Assessment Technician III

DEFINITION

Under general supervision, to perform technical and public contact work in supplying a variety of services and information to the general public relative to property valuation matters; to explain and carry out existing assessment policies and procedures; to inspect property and collect data for the market appraisal of property; to assist in the analysis of that data, generates reports; to perform a wide variety of support functions such as checking and reviewing value, cost, income and other declarations; computing value of real and personal property; researching title transfers; and to do other work as required.

CLASS CHARACTERISTICS

Assessment Technicians are assigned duties and responsibilities which directly relieve professional appraisal personnel of the more routine and standardized technical field and office functions short of value judgments. Positions in this series may be distinguished from positions in the appraisal series in that less independent judgment and interpretive ability is exercised since only appraisal staff is authorized to determine structural classification or property value. However, positions in the class are hallmarked by detailed knowledge and interpretation of the Revenue and Taxation code of the State of California and various other Assessor rules, regulations and procedures. This is an empowered work class whose actions, regardless of level, can have broad impact. All positions in this class must use judgment and discretion on a daily basis to accomplish work.

Definition of Levels

Assessment Technician Trainee

This class is the entry level in the Assessment Technician series. The class is for training/preparing employees for a promotion to Assessment Technician II. Normally, an Assessment Technician Trainee will initially work with an Assessment Technician II or higher, and with increasing experience will be required to independently do routine assessment technician assignments subject to a check and review. This class operates under an "up or out" system with one (1) year of training at the end of which the employee is either promoted to Assessment Technician II or they are released from this position.

Assessment Technician II (Journey Level)

Positions in this class perform a variety of difficult and responsible work requiring extensive experience, thorough knowledge and application of assessment laws, regulations and procedures. Depending on assignment, incumbents may perform a variety of office and/or field duties. Incumbents may have extensive public contact which requires the explanation of detailed and complex policies, rules and procedures in person, by phone or in the process of performing field duties. Positions may have lead responsibility in a small technical section or a larger section performing largely non-technical duties.

Assessment Technician III

This class is distinguished by having leadworker responsibilities involved in guiding, reviewing, correcting and reporting on the technical work of employees in the lower level classes of Assessment Technician and/or assisting higher level technicians with supervising larger sections. Positions also perform difficult and complex assignments typically involving responsibility for a function, a database or the input of value or ownership changes without further review. Complex work is characterized by the processing of various forms and documents which require adaptation of guides to individual situations and reference to other than standard sources of information and to select appropriate methods for resolving problems.

POSITION PHYSICAL CHARACTERISTICS:

Positions in these classes are considered light duty positions under the definitions of the California Worker's Compensation System. Most positions are office positions that utilize a computer to accomplish work. Most positions will be in a work group cubicle arrangement. At this location an ergonomically configured computer will normally be used for majority of the workday. Visual acuity necessary to view legal documents optically stored and dexterity to utilize a keyboard with mouse for the entire workday are required. Incidental lifting with this position is 10 lbs and most positions can accommodate wheelchair use. All positions in this job class require the ability to meet and verbally assist the public and to be able to use a telephone to verbally assist the public. Some positions will require the ability to read microfiche for protracted periods, walk/ambulate extended distances (over one mile) across varied terrain to accomplish field canvass work, or may require the ability to use county approved transportation.

EXAMPLES OF DUTIES

  1. Utilizes a computer system to accomplish work assignments. The specific areas of computer use will be with the Assessment Tax System (ATS), work assignment management, internet, optical disk interface, and office support utilities for spread sheets, data base use/management, and correspondence. It is expected that this technology will change over time and the foregoing list should not be considered all-inclusive.

  2. Assists the public both in person at various public service counters and/or on the telephone at individual work stations or while staffing the department's telephone bank area.

  3. Reads and interprets legal descriptions of property as contained in a variety of recorded documents, clarifies conflicting ownership and boundary information and resolves discrepancies by searching assessment records and recorded documents and by contacting title companies, attorneys and governmental agencies. Performs complex mathematical calculations in regards to percentage of ownership and reassessability.

  4. Reviews claim affidavits and interviews applicants for tax exemptions; answers questions regarding various types of exemptions, legal requirements and procedures for filing claims; field checks properties to observe actual use and files reports on use; prorates value of property between portions eligible for exemptions and those which are not eligible.

  5. Reads metes and bounds description of annexed or de-annexed properties; determines taxing jurisdiction of the property; assigns correct tax code area; assigns and maintains file on new tax code areas; notifies the State Board of Equalization and other agencies of changes in tax code areas. Determines needs for new mapping actions.

  6. Checks and reviews property statements, appraisal forms and other documents to ensure completion and conformance with established procedures.

  7. Participates in the field canvass of properties.

  8. Receive audit worksheets; enters data into databases, compute amounts reported by Auditor-Appraisers and taxpayers; apply appropriate cost factors; compute the difference if any between the Auditor-Appraisers' findings and that reported by the taxpayer; maintain a list of mandatory audits: correct computer runs: answer inquiries from the public.

  9. Processes documents including building permits, personal property statements, boat and aircraft declarations, assessment roll changes and petitions from property owners to Assessment Appeals Board requesting reconsideration of their property assessment; coordinates, compiles and updates action on these documents. Enters information as appropriate.

  10. Performs as lead worker for clerical and/or technical staff assigned to specific functions in the production of assessment rolls.

MINIMUM QUALIFICATIONS

Abilities

The ability to "think on one's feet" and apply creative solutions to practical problems

The ability to work without direct supervision

The ability to make decisions

The ability to accomplish divergent complex work in a dynamic environment (i.e. the ability to multi-task)

The ability to understand complex Assessor technical data

The ability to research complex Assessor technical publications

The ability to relate Assessor complex technical data both orally to someone that doesn't understand the subject and in writing to someone that doesn't understand the subject

The ability to communicate with tact to customers of diverse backgrounds

The ability to defuse confrontational situations with distraught customers

The ability to work with mathematics and spatial design layouts

Use of a County-approved means of transportation to perform fieldwork. (May be required for some assignments.)

Knowledges

Laws and procedures regulating the mission of the Assessor Department. State revenue and taxation laws governing the preparation of tax assessment rolls and the valuation of property for assessment purposes. Laws, rules and regulations pertaining to veterans, homeowners and institutional tax exemptions. Activities involved in the various phases of assessment roll preparation and in processing appraisal records. Procedures, methods, instruments and records used to convey, transfer and record title to property and the methods and terminology used in conducting title searches. Methods and records used in computer-assisted appraisal programs and basic data processing principles. Modern office procedures, practices and systems including operating standard office equipment. Basic principles of writing and grammar.

Techniques of training and supervising. (Required for some Assessment Technician III assignments.)

Experience/Education

Assessment Technician Trainee

One year of office experience that required the application of the knowledge's and abilities listed as minimum qualifications. Possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician II

Successful completion of the Assessment Technician Trainee program or possession of an Associate of Arts or Science degree (or higher) will meet experience requirements.

Assessment Technician III

One year of experience as an Assessment Technician II. Must complete a minimum of 16 hours formal classroom instruction on supervision in a school, military, county or other education/training environment prior to passing probation. Possession of a Bachelor of Arts or Science degree (or higher) will meet experience requirements only.

Classifications

County of Orange
Class Code: 2146MA
Established: 8/01/00

ASSISTANT DIRECTOR, PLANNING AND DEVELOPMENT SERVICES

 DEFINITION

Under administrative direction, to assist the Director, Planning and Development Services Department in planning, organizing and directing the activities of the Planning and Development Services Department. To manage the day-to-day operations of the Planning and Development Services Department; to act for the Director in his absence; and to do other work as required.

 CLASS CHARACTERISTICS

The Assistant Planning and Development Services Director has broad authority for directing and coordinating Planning and Development Services administration and operations through subordinate managers. The incumbent is responsible for directing and reviewing the work of the following four sections: Building Permit Services, Current Planning Services, Environmental and Project Planning Services, Subdivision and Grading Services and Building Inspection Services. The incumbent assumes full program responsibility including decision making on key policy issues, establishing program goals and objectives, setting program priorities, and allocating necessary staffing and other resources.

The incumbent reports directly to the Planning and Development Services Director and receives guidance regarding implementation of the broad program goals and directives contained in the PDSD business plan.

EXAMPLES OF DUTIES

  1. Assists the Director in planning, organizing and directing the activities of the Planning and Development Services Department.

  2. Directs, coordinates and reviews the work of the five managers responsible for Building Permit Services, Current Planning Services, Environmental and Project Planning Services, Subdivision and Grading Services and Building Inspection Services in order to provide adequate coverage, insure the accomplishment of program goals and objectives, evaluate program requirements, needs and accomplishments, authorize and review all special projects completed by staff, evaluate program mangers.
  1. Manages and coordinates the schedules of the Subdivision Committee and Planning Commission and acts as the executive officer to those bodies.

  2. Consults with program managers, supervisors and specialists on special conditions, technical, administrative, legal and legislative issues and unusual or emergency field problems; determines appropriate action for resolution of problems.

  3. Coordinates and establishes priority for requests for information and assistance from elected officials, County Executive Office, Agency Director, and other government agencies. Develops and maintains liaison relationships with Federal, State and County officials, community representatives and members of the building industry.

  4. Directs the preparation of and reviews and consolidates the annual budget for the Planning and Development Services Department; recommends staffing levels; directs and reviews expenditure controls.

  5. Assists the Planning Director in advising the Board of Supervisors regarding planning and development projects, recommendations and policy.

  6. Assumes the duties of the Director, Planning and Development Services when the Director is absent.


MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, methods and procedures of urban and regional planning.

Federal, State and local laws, regulations and rules governing planning.

Economic, governmental and legislative trends affecting urban land development and environmental quality.

Physical, environmental, social and governmental factors involved in planning.

Principles and practices of management analysis and organizational design necessary to formulate and implement policies and programs, and to determine administrative and operational needs for a planning and development services department.

The principles and practices of management, including training, directing, evaluating and supervising subordinates.

The principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate funding requirements; to prepare, present and justify budget requests.

General Knowledge of

The roles and legal status of governmental agencies and interested groups participating in County planning.

Principles and practices of civil engineering.

Planning, financing, scheduling and implementation of transportation facilities.

Government and legal factors affecting the development of transportation facilities.  

Ability to

Plan, organize, manage and direct the overall operation of the Planning and Development Services Department; develop policies and procedures.

Supervise, train and evaluate the work of staff through subordinate supervisors assigned too more than one work location.

Analyze, evaluate and direct the preparation of complex technical engineering and staff analyses, studies, reports and proposals; make recommendations and presentations.

Establish and maintain effective relations with public officials, County administrators and the general public.

Understand, interpret and apply provisions of Federal, State and local legislation, rules and regulations pertinent to the activities of the Planning and Development Services department.

Prepare budget requests and control expenditures within budget authorization.

Use a County approved means of transportation to travel to meetings.  

Experience/Education

A minimum of four years of broad and extensive experience that can be directly related to the above knowledges and abilities, and/or education which relates directly to those knowledge’s and abilities. Examples of related education would include college level coursework in the areas of Urban Planning, Geography, Architecture, Environmental Sciences, or other related field.

 PHYSICAL REQUIREMENTS

 Mental stamina and resilience sufficient to engage in difficult and complex interaction with members of the public and with managers and officials with differing points or view regarding sensitive policy, budget, legal and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print, construction plans, blueprints and a computer monitor.

Speak and hear well enough to communicate clearly and understandably in person and over the telephone or two-way radio.

Classifications

COUNTY OF ORANGE

Series Established: 01-12-01

Replaces Library Specialist and Senior Library Specialist

Professional Public Librarian Series
2530GE Associate Librarian
2532GE Librarian
2533GE Specialist Librarian
2534GE Senior Librarian

Definition

The professional librarian is a leader in developing and providing a full range of technical and/or direct library services to the community. Incumbents may develop, implement, and provide programs that promote literacy and love of reading, and facilitate timely access to accurate and complete information on all subjects for targeted or general populations. The professional librarian may serve as a technical expert in developing, overseeing, and educating others (both members of the public and other staff) on critical library system functions such as information technology, cataloging, and collection management. Professional librarians are proactive in identifying current community needs, projecting future needs, and take the initiative to help the library identify better ways of providing service in the future.

Class Characteristics

Associate Librarian:

Associate Librarian is the entry level in this series, and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision. Associate Librarian staff may be assigned to children's services, adult or young adult reference services, cataloging. Incumbents may not hold permanent status at this level, and must demonstrate, during the one year probationary period, mastery of the competencies required to function at the journey Librarian level. Incumbents who do not meet this requirement will be released from Associate Librarian status and/or County employment.

Librarian:

Librarian is the full journey level class in this series. Librarian incumbents are expected to function independently with programs, projects or technical assignments. Librarians provide training to paraprofessional, clerical and Associate Librarian staff, and lead within their area of specialty. Librarians may act as the "librarian in charge" in the absence of the Branch Manager but incumbents do not have full supervisory responsibility.

Specialist Librarian:

Specialist Librarian incumbents fill either a highly specialized library assignment or have full supervisory responsibility over paraprofessional, clerical and/or Associate/Librarian staff.

Incumbents may lead specific OCPL services as subject experts in: Technology, Business/Finance, Volunteer Coordination, Outreach for under-served populations, Cataloging/Database Management, Science, Internet and Computer Training Librarians

Specialties require additional background, education, and experience, and are specifically recruited for. Specialist Librarians may be deployed to multiple and "virtual" locations, rather than being assigned to one branch or geographic region.

Senior Librarian:

Assignments at this level have significant OCPL system-wide impact, and serve in key library function areas such as Book/Materials Evaluator. This assignment requires significant and specific subject matter expertise. Evaluators are responsible for selecting both content and volume of books or other materials and are therefore responsible for committing OCPL to significant materials expenditures.

Incumbents in this class may lead large regional reference and information services. These assignments require incumbents to provide both complex reference services to local patrons and for other branches and branch staff within prescribed geographic areas. Senior Librarian incumbents provide training to other branch staff, and are responsible for difficult, lengthy, complex reference projects. These assignments, located at OCPL's large Regional Libraries, also are responsible for housing, maintaining and enhancing large specialized reference collections for County-wide use.

Representative Duties (All Essential Functions are indicated with an asterisk*)

  1. Lead, plan, organize, and conduct public services programs within a specialty area: Children's Programming; Adult and Young Adult Reference and Reader's Advisory; Technology Librarian. Design and publicize programs intended to educate, provide cultural enrichment, instruct patrons on how to make optimum use library materials and technology.

  2. Train, guide and mentor clerical and paraprofessional level staff on providing good public library service*

  3. Make and maintain positive ongoing relationships with community groups, schools, and civic organizations in order to determine and identify community needs and enhance public service. Professional librarians should also take the lead to anticipate changing community needs and changing technology and information services, and plan how to address needs and implement changes*

  4. Hire, train, lead and evaluate staff, including establishing performance goals, assessing performance, and writing evaluations (* essential Librarian assignments with full supervisory responsibilities)

  5. Attend and participate in professional meetings and groups in order to enhance professional skills and to remain current on public library trends and direction

  6. Act as the in-charge librarian in the absence of the branch manager or headquarters supervisor, including making responsible and appropriate decisions based upon patron and branch (or unit) needs*

  7. Remain knowledgeable and current on technological advances that impact library services *

  8. Actively participate in and/or lead/facilitate system-wide meetings, committees, or projects intended to promote consistent policies, procedures, competencies, guidelines, and professional development

  9. Remain knowledgeable and current on publishing industry and library material distribution systems* (essential for Senior Librarians - Evaluators).

  10. Remain knowledgeable and current in methods of cataloging all media, including OCLC, Library of Congress subject headings, AACR2 rules, Dewey number changes, and other areas specific to cataloging * (essential for all journey and higher levels in Cataloging)

Minimum Qualifications

All Levels

  1. In-depth and appropriate knowledge of the principles and techniques of professional librarianship, including reference research, reference interviews, reference materials and their uses (Associate Librarians will develop in-depth knowledge during the first year of employment)

  2. Demonstrable ability to write clearly, concisely and persuasively in order to synopsize and articulate information in an understandable, coherent, and well organized format

  3. Demonstrable ability to verbally articulate recommendations, guidance, suggestions, and assistance to other staff and for patrons, and to provide training and give presentations or facilitate discussions on library services

  4. Technological expertise with computer software, hardware and the Internet sufficient to be able to assist patrons, conduct research, complete reports, effectively use email, etc.

  5. Ability to react tactfully and diplomatically during interactions with staff, the public, community groups, etc., while appropriately adhering to and enforcing sound library policies, procedures and practices. Maintain a strong service orientation and a demonstrated dedication to quality library service.

Journey level and higher:

Ability to:

  1. Hire, train, supervise or functionally supervise staff.

  2. Act and make decisions independently with minimal supervision while leading projects or assignments.

  3. Demonstrate initiative and sound judgement necessary to react appropriately and make responsible decisions that impact the branch or the unit in the absence of the branch or unit manager

Education and/or Experience Minimum Qualifications

Associate Librarian: Possession of a graduate degree (Master's) in Library Science/Library and Information Science within 90 days of appointment

Librarian: Possession of a graduate degree (Master's) in Library Science/Library and Information Science AND one year library experience that demonstrates the abilities and knowledge referenced above

Specialist Librarian: Possession of a graduate degree (Master's in Library Science/Library and Information Science AND four years library experience that demonstrates the abilities and knowledge referenced above and/or in the specialty indicated in the recruitment materials. Additional education or demonstrable experience and expertise are highly desirable for certain assignments at this level, and will be specified in recruitment materials for particular specialties

Senior Librarian: Possession of a graduate degree (Master's) in Library Science/Library and Information Science AND six years library experience that demonstrates the abilities and knowledge referenced above.

Specific education or demonstrable experience and expertise are highly desirable for certain specialties at this level, and will be specified in recruitment materials.

Physical Requirements/Working Condition

  • Public Library/Office Environment. Most assignments require constant and in-depth contact with the public and other OCPL staff

  • Positions in these classes require manual dexterity and visual acuity sufficient to make extensive use of computer keyboards, discern information on computer monitors, and read a wide variety of print materials. Positions also require the ability to clearly and effectively communicate with other staff, colleagues and the general public in person and using the telephone

  • Most positions in these classes require the ability to work a varied schedule that includes nights and weekends, including Sundays.

  • Incumbents must be able to travel to a variety of locations both within and outside of Orange County to attend meetings, training sessions and to complete specific assignments.

License Requirement: Incumbents must possess a valid Class C or higher California Driver's License by the date of hire.

Classifications

County of Orange
Class Code: 8325
Established: 4-21-87
Title Change: 9-6-91
From: Assistant Airport Manager

ASSISTANT AIRPORT DIRECTOR

DEFINITION

Under administrative direction, to assist the Airport Director plan, organize, develop, implement and administer the airport operations of the John Wayne Airport; to act for the Airport Director and to do other work as required.

CLASS CHARACTERISTICS

The Assistant Airport Director has broad authority for directing and coordinating airport planning, administration and operations through subordinate managers.

The incumbent reports directly to the Airport Director and receives guidance through broad program goals and directives.

EXAMPLES OF DUTIES

  1. Assists the Airport Director plan and implement long-range plans for air transportation within the County, including plans for the long-range use and development of County-operated airport facilities; directs feasibility studies of expanding existing airport facilities and developing new airports; recommends methods for the implementation of these plans.

  2. Directs overall operations of airport facilities, including the enforcement of ground traffic, noise abatement and safety rules and regulations, the collection of an accounting for rentals and other service fees and the administration of all leases covering County-airport facilities.

  3. Coordinates development plans with the needs of general and commercial aviation and fixed base operators.

  4. Represents the Airport Director in meetings with officials of governmental agencies and private organizations in planning, gaining cooperation and explaining aviation activities.

  5. Coordinates the development of new leases and other sources of revenue covering airport-oriented activities and the implementation of same; consults with appropriate County staff in the development of leasing and other revenue opportunities and in the preparation of studies and surveys for establishing lease and other revenue rates.

  6. Directs airport maintenance and improvement programs and coordinates project implementation.

  7. Assists Airport Director in advising the Board of Supervisors regarding airport and air transportation policy and the operations and functions of airport facilities.

  8. Attends meetings of the Airport Commission, an advisory body to the Board of Supervisors; supervises staff support to the Commission.

  9. Directs preparation of comprehensive reports, statistics and the annual departmental budget.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, organize, implement, analyze and evaluate the activities of an airport.

Principles of management analysis including operations research, work measurement, and related statistical methods and sources of information.

Principles of fiscal control, cost control, budgeting and accounting and contract administration for a large organization.

Principles of large scale work organization and dynamics of line-staff relationships.

General Knowledge of

Principles of business enterprise to develop leases, customer fees and new resources of revenue.

Principles of personnel administration and management development including selection, training and supervision of subordinates.

Ability to

Recommend policy, identify needs and establish priorities and plan for airport programs.

Define and resolve problem areas and direct collection and evaluation of complex data.

Apply principles of logic to define and select alternatives, anticipate their consequences, and form valid conclusions.

Direct and coordinate work of a professional administrative and clerical staff.

Plan and complete work assignments with a minimum of direction and control.

Analyze, interpret and prepare concise and comprehensive reports or recommendations.

Communicate effectively through oral presentation, written reports and discussion with administrative staff, Federal, State and local agencies, community groups and individuals.

Education/Experience

Considerable experience and/or education which demonstrates possession of the above knowledge and abilities.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

DBL:smb

Classifications

County of Orange
Class Code: 6534ML
Revised: 04-24-09
Established: 03-64

ASSISTANT CHIEF INVESTIGATOR - DISTRICT ATTORNEY

DEFINITION
Under general direction to plan, organize and direct all general criminal investigative operations of the District Attorney's office through subordinate supervisors; to develop, recommend and implement major policies and procedures for investigative activities; to coordinate policy implementation and investigative operations with managing and supervising attorneys; to direct and coordinate investigations in preparation for major criminal trials; and to do other work as required.

CLASS CHARACTERISTICS
An Assistant Chief Investigator has broad program responsibility for general criminal investigations in the District Attorney's office performed by a large staff of investigators and supervisors. Investigations frequently involve extremely sensitive and confidential information and require a high degree of combined operational judgement and legal and technical knowledge in determining and applying policies and methods. Operations are directed through subordinate supervisors and coordinated with managing and supervising attorneys, within broad policy guidelines prescribed by the Chief Investigator and District Attorney.

EXAMPLES OF DUTIES
1. Directs, assigns, coordinates and reviews investigative operations and the conduct of specific major investigations through meetings with subordinate supervisors and review of reports; confers with Chief Investigator and attorneys in charge of legal services units to coordinate investigations with trial preparation and conduct of prosecution, and to coordinate implementation of operating policy changes in accordance with changes in legislation and Rules of Court; coordinates major investigations with officials of outside law enforcement agencies.

2. Analyzes organization, policies, methods and procedures of family support or general criminal investigative operations; recommends, implements and coordinates changes to improve efficiency and effectiveness of operations; coordinates development and implementation of management information systems for analysis, monitoring and control of operations.

3. Directs and coordinates budget, personnel and other staff functions that affect family support or general criminal investigative operations; develops and recommend budgetary needs and priorities, employee relations policies and personnel selection procedures;participates in selection procedures for subordinate supervisory positions; develops and implements methods and standards for training investigative staff.

MINIMUM QUALIFICATIONS

Special Requirement
Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Investigator.

Thorough Knowledge of
The organization, functions, authority and responsibilities of a large District Attorney's office and the operating relationship of general criminal and family support investigations to legal prosecution and trial procedure; principles of management and supervision for a large and diverse organization, including administration of operational, financial and personnel policies
and procedures.

Principles and methods of criminal investigation, including suspect identification, modus operandi, interviewing, interrogation and use of scientific equipment; criminal law pertaining to arrest, search and seizure, and evidence; family support, welfare fraud and related laws and civil procedure; courtroom procedure and presentation of evidence of crimes.

Ability to
Plan, organize, direct and coordinate diverse and complex activities of a large staff of investigators, through subordinate supervisors; identify relevant data from a body of detailed and complex information, analyze and evaluate such data, and develop logical conclusions; communicate and interact with people of all organizational levels and instruct, persuade and
motivate people in either cooperative, negotiative or confrontational situations; write clear and concise reports involving complex data and a variety of operational alternatives.

Experience
Four years experience in criminal investigations including two years in a supervisory capacity in the Orange County, District Attorney’s Office.

Education
Bachelor’s degree in Criminal Justice, Sociology, Public Administration, Business Administration or related field is preferred. 

License Required
Possession of a valid California Driver License by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County.

Classifications

County of Orange
Class Code: 4576
Established: 11-12-85

ASSISTANT DIRECTOR, HCA

DEFINITION

Under administrative direction, to assist the Director, Health Care Agency, in planning, directing and organizing the operations of the Agency; to coordinate the activities of all functions of the Agency with the Directors of Public Health, Mental Health, Medical Services and Administration; to act for the Director in his/her absence; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists the Director, HCA, in directing all phases of the operation of the Agency; confers frequently with the Director in implementing the goals and policies of the Agency.

  2. Confers with and coordinates the activities of the Directors of Public Health, Mental Health, Medical Services and Administration in order that the activities of the functions may best meet the overall needs of the Agency.

  3. Assists the Director, HCA, in the planning of the activities of the Agency including reorganizations of Agency activities, establishing new operating policies and determining the future needs of the Agency in terms of personnel and equipment.

  4. Evaluates the operations of all the functions of the Agency in order to ensure the efficiency of operations, the proper morale and discipline of employees and the suitable condition of physical facilities and equipment.

  5. Reviews public complaints pertaining to activities or individuals in HCA and directs the investigations and evaluation of major complaints.

  6. Recommends to the Director, HCA, major disciplinary actions and reviews the disciplinary actions imposed by function Directors.

  7. Reviews and determines appropriateness of recommended changes of rules and regulations, general and special orders, operating procedures and policy statements.

  8. Coordinates the activities of the Agency with other health care entities and other County departments; meets with other agencies as Agency representative in all matters and issues; interprets Agency policy to the public.

  9. Based on preliminary estimates and discussions with Directors of Public Health, Mental Health, Medical Services and Administration, reviews the annual budget for HCA.

  10. Assumes the duties of the Director, HCA, during his/her absence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, analyze, develop, direct and evaluate programs, administrative policies, organizational structures and health, mental health and medical problems.

Principles and modern methods of administration, particularly as they relate to health care; including organization, fiscal management, budgetary preparation and controls, program planning, implementation and administration.

Federal, State and local laws, rules and procedures governing the activities of a health care and medical services agency; current trends in the field of health care administration including recent court decisions and legislative developments.

Funding practices of State and Federal agencies providing revenue sources such as subventions, grants, revenue sharing, etc.

Principles of employee supervision and personnel management including training and disciplining of personnel, and modern information systems.

Ability to

Plan, organize, direct and coordinate operations of the Health Care Agency.

Coordinate functional program objectives with the general goals of the total organization and its various operations.

Define problem areas; direct the collection, interpretation and evaluation of data and development of sound solutions to technical and administrative problems; coordinate and initiate actions, implement decisions and recommendations.

Prepare and present concise, logical oral and written reports; explain policy, procedures or recommendations on a wide variety of health care issues.

Interpret complex regulations, laws and guidelines.

Speak and write clearly and effectively.

Establish and maintain effective working relationships with others, especially in sensitive relationships with representatives of other agencies or governmental units and citizen groups; deal tactfully and persuasively with others in controversial situations.

Use a County-approved means of transportation to travel to various locations.

Experience

At least four years of broad and extensive administrative experience which would demonstrate the application of the administrative and health care knowledges and abilities listed as minimum qualifications.

ST:mm
7-2-99

Classifications

County of Orange
Class Code: 8119
Established: 4-3-90

ASSISTANT DIRECTOR, INTEGRATED WASTE MANAGEMENT DEPARTMENT

DEFINITION

Under administrative direction, to assist the Director, Integrated Waste Management Department in planning, organizing and directing the activities of the Integrated Waste Management Department; to manage the day-to-day operations of the Integrated Waste Management Department; to act for the Director when absent; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists the Director in planning, organizing and directing the activities of the Integrated Waste Management Department.

  2. Directs extensive investigations and site studies to develop a countywide integrated waste management plan which includes disposal facilities at sanitary landfills, gas collection and energy recovery Systems, disposal of household hazardous materials, and material recovery and recycling facilities.

  3. Directs and implements policies and procedures and ensures the enforcement of Federal and State regulations at County disposal sites.

  4. Develops current and intermediate range plans by directing soil investigations and engineering studies of proposed and current landfill sites by analyzing such factors as feasibility, longevity and citizen concerns. Directs the preparation of detailed and comprehensive technical reports and special studies.

  5. Through principal subordinates, directs and evaluates engineering, program, project and construction management, operational, and administrative support personnel responsible for the overall operation and planning of the County’s Integrated Waste Management Department; approves major disciplinary actions.

  6. Develops and maintains cooperative working and inter-agency relationships with Federal, State, county and city officials and executives, sanitation districts, private industry organizations, advisory committees, community groups, consultants and the general public. Participates as a member on federal, State, regional and local waste management committees; negotiates and monitors major contracts with these groups.

  7. Directs the preparation of and reviews and consolidates the annual budget for the Integrated Waste Management Department; recommends staffing levels; directs and reviews expenditure controls.

  8. Assumes the duties of the Director, Integrated Waste Management Department when absent.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management analysis and organizational design necessary to formulate and implement policies and programs, and to determine manpower and equipment needs for a comprehensive waste management program.

The principles and practices of management, including training, directing, evaluating and supervising subordinates.

The principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate funding requirements; to prepare, present and justify budget requests.

Some Knowledge of

Principles and practices of waste management engineering design and construction.

Relationship of Federal and State policies and regulations to a local government integrated waste management system.

Engineering geology and hydrology, including soil stability, seismic effect, prevention of erosions and methods of protecting underground water from contamination.

Environmental engineering as related to waste management operations.

Resource recovery technology and feasibility, including waste-to-energy plants.

Ability to

Plan, organize, manage and direct the overall operation of an integrated waste management program; develop and design policies and procedures.

Supervise, train and evaluate the work of a large staff through subordinate supervisors assigned to various work locations.

Analyze, evaluate and direct the preparation of complex technical engineering and economic analyses, studies, reports and proposals; make recommendations and presentations.

Establish and maintain effective relations with public officials, County administrators and the general public.

Understand, interpret and apply provisions of Federal, State and local legislation, rules and regulations pertinent to a comprehensive waste management program.

Prepare budget requests and control expenditures within budget authorization.

Supervise or coordinate and evaluate the activities of materials recovery and recycling operations by County staff or private contractors.

Use a County-approved means of transportation to travel to meetings and perform field work.

Experience

At least four years of broad and extensive experience that can be directly related to the above knowledges and abilities.

SD:lk
10/22/99

Classifications

County of Orange
Class Code: 2342
Revised: 3-12-91
Previous Revision: 11-24-81

ASSISTANT DISTRICT ATTORNEY

DEFINITION

Under general direction, to manage a major legal division of the District Attorney's Office; to supervise preparation, and prosecute the most difficult criminal cases before the Superior and Appellate Courts; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class plan, organize, prioritize and supervise the work of a major legal division of the District Attorney’s Office and report directly to the Chief Assistant District Attorney. In addition, they may try the most difficult cases at the Superior or Appellate Court level characterized by complex factual and legal issues, excellent defense representation, widespread public interest and having significant legal or policy implications.

EXAMPLES OF DUTIES

  1. Plans, organizes, prioritizes and assigns the work of a major legal division of the District Attorney's Office through subordinate supervising attorneys; reviews the work of subordinates and evaluates their performance; trains and supervises the training of subordinate attorneys.

  2. Establishes divisional goals, objectives, policies and procedures to facilitate the effective flow of criminal justice matters; reviews policies and procedures with County, State and Federal agencies/departments as they interact with divisional activities.

  3. Provides policy and guidance in the review of cases on the Courts calendar; evaluates cases, making appropriate comments and suggestions; advises and assists subordinates as required during preparation and trial of felony cases.

  4. Prepares for trial and prosecutes the most difficult criminal cases before the Superior and Appellate Courts; analyzes facts of case and directs the work of investigators assigned to the case; conducts legal research and determines appropriate trial techniques to be followed; argues points of law and anticipates the arguments of defense attorneys; makes final arguments and summations.

  5. Coordinates the work of the division with that of other divisions and agencies; advises local government and law enforcement agencies regarding departmental policy and criminal legal procedures; confers with judges to discuss Municipal and Superior Court criminal calendar procedures.

  6. Reviews requests for the issuance of criminal complaints in unusual cases involving difficult legal and factual issues and having policy implications; determines whether evidence is sufficient to warrant issuing complaint and the section of penal code to be cited in the complaint.

  7. Provides policy and guidance to staff attorneys in the presentation of evidence to the Grand Jury in order to obtain criminal indictments in cases having a widespread public interest.

  8. Represents the District Attorney in contacts with other County agencies/departments, the press and at local, regional and Statewide meetings of law enforcement officials.

MINIMUM QUALIFICATIONS

License Required

Active membership in the State Bar of California.

Thorough Knowledge of

The duties, powers, limitations and authority of the District Attorney's Office.

Legal principles and their application with emphasis on criminal law.

Rules of evidence and the conduct of court proceedings.

Legal research methods.

Principles and practices of management necessary to plan, analyze, control and evaluate the operations of a major function in a large prosecutor's office.

Principles and practices of personnel management.

Ability to

Analyze difficult and complex legal problems and apply legal principles and practices.

Investigate and prosecute criminal complaints.

Present statements of fact, law and argument clearly and logically in written and oral form.

Perform legal research.

Plan, organize, direct, coordinate, and supervise through subordinate supervisors, attorneys in complex areas of law.

Use a County approved means of transportation.

Experience

Considerable experience as an attorney in criminal law which would demonstrate the application of the knowledges and abilities listed.

MGA:dth
020491

Classifications

County of Orange
Class Code: 5105
Administratively Revised and
Title Changed: 1-1-89
From: Assistant Environmental
Health Sanitarian
Previous Revision: 8-10-76
Revised: 11-14-06

ASSISTANT ENVIRONMENTAL HEALTH SPECIALIST

DEFINITION

Under close supervision, to learn to perform inspections and investigations in the enforcement of environmental health laws and regulations; and to do other work as required.

CLASS CHARACTERISTICS

This is a trainee class for employees who do not possess the experience necessary to qualify for the examination for registration as an Environmental Health Specialist. Incumbents are given increased responsibility for self-direction, study, inspections and investigation while assigned to this class. Incumbents may be assigned to this class for up to 36 months while completing the experience requirement.

Upon satisfactory performance as an Assistant Environmental Health Specialist and receipt of certificate as a registered Environmental Health Specialist, incumbents may be promoted to the class of Environmental Health Specialist.

 

EXAMPLES OF DUTIES

  1. Learns sanitation and public health laws and regulations for food handling and processing establishments, water supply and sewage disposal facilities, public swimming pools, housing units, and water oriented recreational areas; assists in the investigation of environmental health conditions for compliance with these laws.
  2. Checks for and learns to determine significant variance from approved conditions in matters such as temperature of food, equipment design, ventilation, lighting, structural design and sanitation; recommends corrective measures; issues inspection reports, notices to correct, and permits.
  3. Learns to investigate citizens’ complaints related to environmental health problems and to conduct preliminary epidemiological surveys in suspected cases of food, water or vector-borne illness.
  4. Learns to advise business owners, architects, engineers, builders and other members of the public on interpretation and conformity to applicable laws and regulations; assists registered specialists in presenting educational material and lectures to interested groups.
  5. Prepares reports and correspondence; may assist in the gathering and preparation of legal evidence and present evidence and testimony in court proceedings.

MINIMUM QUALIFICATIONS

General Knowledge of:

Basic biological and physical science principles.

Communication skills and techniques required for gathering, evaluating and transmitting information; preparation of oral or written technical reports and research projects.

Ability to:

Learn the practical application of biological and physical science principles to environmental health.

Learn the practices used in inspecting, investigating and correcting environmental health conditions.

Read, interpret and apply complex laws, regulations and standards relating to environmental health.

Communicate and interact in situations requiring instruction, persuasion and counseling; participate in conferences, group discussions and individual interviews.

Define problem areas; collect, interpret and evaluate data and draw valid conclusions.

Coordinate visual observations and oral or written communications into concise, descriptive, written or oral formats that reflect continuity of thought and effectively convey concepts or conclusions.

Use a County-approved means of transportation to travel to work sites.

Education

Possession of a Bachelor’s degree from an accredited college with a minimum of 30 semester units in basic sciences.

LICENSE/REGISTRATION REQUIREMENTS

Possession of a current letter from the State of California Department of Health Services confirming certification as an Environmental Health Specialist Trainee under the provisions of Section 106615 (d), California Health and Safety Code.

Possession of a valid California Driver License may be required for some assignments.

 

VLH:mm
7-23-99

 

Classifications

County of Orange
Class Code: 1922
Revised: 7-17-84
Established: 6-11-82

ASSISTANT LANDSCAPE ARCHITECT

DEFINITION

Under close supervision, to do subprofessional landscape architectural work in the design and preparation of plans and specifications for the development of parks; to assist in coordinating the work of consultant firms designing and preparing plans and specifications for the development of parks and recreation facilities; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry level class in the Landscape Architect series. Incumbents perform less complex work and work under closer supervision than do professional level Landscape Architects.

EXAMPLES OF DUTIES

  1. Prepares landscape plans for small parks and beaches and designs portions of larger landscape projects, developing details, elevation, cross-sections and planting plans including the location of walks, lawns, trees, shrubs, storage shelters and other related features.

  2. Prepares renderings of landscape projects for presentation to the public.

  3. Computes quantities, prepares material lists and estimates cost of landscape projects.

  4. Reviews plans and specifications of consultant firms for conformance to project objectives in construction and cost limitations; makes field inspections to compare topographical features with proposed designs.

  5. Makes preliminary inspection of landscape or field conditions to determine scope of survey required.

  6. Makes field inspections of construction work in progress; reports problems to supervisor; recommends minor revisions to plans and specifications.

  7. Assists in writing specifications for major projects; prepares reports and other correspondence pertaining to landscape work.

MINIMUM QUALIFICATIONS

Knowledge of

Principles of landscape architecture as applied to the preparation of designs, plans, specifications and cost estimates.

Standard sources of landscape architectural information.

The adaptability, requirements and use of trees, shrubs, vines, ground cover plants and grasses in different landscaping situations.

The fundamentals of plant diseases and control.

Ability to

Prepare and interpret landscape designs and specifications.

Compute quantities and prepare cost estimates for the development and landscape of parks and park facilities.

Select proper plant material to achieve desired effects including the prevention of soil erosion.

Prepare clear and concise reports and recommendations.

Establish and maintain effective working relationships with employees, private consultants and contractors, public officials and the public.

Use a County-approved means of transportation to perform field work.

Education/Experience

Graduation from an accredited college with major work in the field of landscape architecture.

OR

Any combination of education and/or experience equivalent to four years of training and educational experience in the actual practice of landscape architecture.

JM:mm

4-28-99

Classifications

County of Orange
Class Code: 6177
Revised: 7-11-89
Previous Revision: 2-21-89

ASSISTANT MARSHAL

DEFINITION

Under administrative direction, to assist the Marshal in planning, organizing and directing the operations of the Marshal’s Department; to direct and coordinate the activities of major divisions through subordinate Captains; to inspect and review Marshal’s Department operations for conformance to laws and regulations; and to do other work as required.

CLASS CHARACTERISTICS

The single Assistant Marshal position is responsible to the Marshal for directing the regular continuing operations of the Marshal’s Department. This responsibility includes formulating and recommending departmental policies and procedures, directing their implementation, and reviewing and evaluating all department operations to insure conformance to applicable laws, regulations and performance standards. The Assistant Marshal aids the Marshal in executing all required functions of the Marshal’s Department and may act for the Marshal.

EXAMPLES OF DUTIES

  1. Performs and directs review and analysis of department functions and current and proposed County policies and federal, state and local legislation affecting the Marshal’s Department; formulates and develops new and modified program objectives and operating policies, procedures and performance standards; prepares reports to the Marshal, including recommendations, options and supporting data; meets regularly with the Marshal to discuss recommendations and receive guidance in implementing policies, promoting operational effectiveness and determining program objectives and resource needs; acts for the Marshal as directed.

  2. Directs and coordinates the activities of subordinate major division commanders (Captains) in conducting regular continuing operations and implementing new policies and procedures; meets regularly with subordinate commanders to provide instruction and review operations; reviews and evaluates subordinates’ proposals for changes in departmental rules, regulations, policies and procedures; directs and participates in the planning and execution of especially difficult, complex or sensitive tasks assigned by the courts or Marshal; observes and evaluates effectiveness and efficiency of operations, morale and discipline of employees, and condition of facilities and equipment; verifies staff’s conformance to policies, regulations and performance standards; identifies deviations and directs remedial measures.

  3. Supervises the selection, training, development and evaluation of all Marshal’s Department staff; directs and participates in the development of personnel management policies and procedures; reviews disciplinary actions proposed by subordinate commanders; recommends major disciplinary actions to the Marshal.

  4. Directs preparation of the annual budget for the Marshal’s Department; reviews and evaluates subordinate commanders’ preliminary budget estimates and the effect of new legislation on requirements for staff, facilities and equipment; presents budgetary recommendations to the Marshal, County Administrative Office and other County officials; directs the administration of internal budgetary control procedures.

  5. Directs and participates in providing information and advice to attorneys, court staff and individual citizens, and assisting them in resolving problems involving the courts and Marshal’s Department; explains and interprets Marshal’s Department policies to individuals and groups; represents the Marshal at public and professional meetings; reviews citizens’ complaints concerning activities or individuals in the Marshal’s Department; directs the investigation of major complaints, evaluates findings and recommends response.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles and practices of public administration necessary to plan, analyze, develop, direct and/or evaluate programs, administrative policies, organizational structures and personnel problems.

Organization, functions, goals and objectives of a Marshal’s Department serving a large complex court system; regulations, legal requirements and liabilities incurred in serving and enforcing civil and criminal process; state laws regarding civil and criminal procedure pertinent to levy and sale of property, and serving arrest warrants; courtroom procedures and laws and rules governing bailiffs.

Comprehensive security procedures; methods of controlling, confining and transporting inmates at court facilities.

Ability to

Plan, organize, direct and evaluate the work of a large, complex organization through subordinate managers; coordinate the work of large functional units; promote, explain and interpret policies, programs and objectives to citizens and public officials under conditions that require tact and judgment; devise complex and diverse methods, procedures and regulations and evaluate their effects; write clear and concise reports, manuals and guides.

Education

A Bachelor’s Degree from a recognized college in an area such as Management, Business, Public Administration, Law, Economics, Criminal Justice or other related field.

License Required

A current Management Certification under California Peace Officer Standards and Training (P.O.S.T.). (For such certification to be current the holder may not have had a break of more than three years duration in law enforcement service.)

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

MHH:mm

9-17-99

Classifications

County of Orange
Class Code: 3390
Revised: 10-29-82
Previous Revision: 8-7-73

ASSISTANT PLANT OPERATING ENGINEER

DEFINITION

Under supervision, to assist journey utility plant operators with the operation of a high pressure steam generation and central refrigeration plant; to assist with inspections, maintenance and mechanical repairs; to assume responsibility for operation of the plant during periods when journey operators are not immediately available or for training purposes; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class work under the direct guidance of journey utility plant operators and assist them with all phases of plant operation, maintenance and repair. Incumbents are instructed in proper methods and procedures to follow and work with less immediate supervision as they become more proficient.

EXAMPLES OF DUTIES

  1. Assists with the operation of a major utility plant; assists operating engineer responsible for operating, maintaining and repairing high pressure steam boilers, centrifugal and absorption refrigeration units and auxiliary equipment; learns to place units into service and take units out of service; learns adjustments to make, sequence of tasks and safety precautions to follow.

  2. Makes inspections and performs routine preventive maintenance of equipment; makes periodic checks and records temperatures, pressures, water levels and other conditions; reports abnormal conditions.

  3. Assists in repair and major maintenance of boilers, refrigeration equipment and auxiliary machinery; packs and replaces valves, changes bearings, replaces motors and cleans equipment.

  4. Assists in performing instrument and chemical testing; learns to test and calibrate mechanical, electrical and pneumatic control instruments and safety devices; performs chemical analysis of water samples from various steam generation and refrigeration systems; learns to adjust chemical additive to establish desired chemical balance in water systems.

  5. Regenerates water softeners and blows down boilers.

  6. May assume responsibility for operation of the faculty occasionally.

  7. Keeps records of work performed, inspections carried out and results of tests.

MINIMUM QUALIFICATIONS

General Knowledge of

Usual safety practices to observe when working with high pressure steam and mechanical equipment.

Steam or centrifugal and absorption refrigeration production.

Utility plant operation techniques, processes and principles.

Mechanical principles.

Heat transfer and combustion principles.

Addition, subtraction, multiplication and division including application of standard formulas to compute volume, ratios and proportions.

The effects of standard water treatment chemicals.

Some Knowledge of

Hydraulic principles.

Ability to

Learn the sequence of utility plant equipment and machinery control.

Read and understand blueprints of machinery and various other mechanical equipment.

Apply finger and manual dexterity and eye-hand coordination to use hand tools and manually controlled power tools.

Interpret instructions in written, oral diagrammatic or schedule form.

Apply reasoning and judgment in diagnosing mechanical faults and choosing best method of repair.

Apply principles of mechanical systems to solve practical problems in situations where limited standardization exists.

Perceive numbers and record readings and results of tests accurately.

Write routine reports in English.

GRM:mm

5-12-99

Classifications

County of Orange
Class Code: 3530OS
Revised & Title Changed: 11-03-92
Previous Revision: 11-02-76

ASSISTANT POWER EQUIPMENT OPERATOR

DEFINITION

Under close supervision, assists in the operation of a power shovel and operates heavy equipment in a variety of construction uses; relieves the power shovel operator in his absence; acts as safety guide for power shovel operator during operation of equipment; and does other work as required.

CLASS CHARACTERISTICS

Positions in this class learn to operate a piece of heavy equipment such as a skip loader, bulldozer or truck and pup and/or are assigned to a power shovel as a member of an operating team with a regular operator. The Assistant Power Equipment Operator assigned to a power shovel receives training in relieving a power shovel operator, assists with equipment changes, and performs routine equipment maintenance duties. Incumbents are expected to perform sufficiently well to promote to the budgeted class of Power Equipment Operator I by the end of the six month probation period.

EXAMPLES OF DUTIES

  1. Assists in the operation of track or truck-type power shovel; assists in rigging booms and other auxiliary equipment to set up for or convert from various construction operations; performs routine lubrication of equipment during operation.

  2. In a training capacity, operates a power shovel in a variety of construction operations; drives truck-mounted power shovel to and from and while on the job site; spots trucks during loading operations; guides power shovel operator using hand signals.

  3. Drives trucks and operates heavy motorized equipment.

  4. Sets and checks survey reference markers to determine grade during operations.

  5. Assists in making minor field repairs.

  6. Maintains operating records.

MINIMUM QUALIFICATIONS

Some Knowledge of

The uses and capabilities of heavy power equipment in public works construction including grading, backfilling and excavation work.

Basic mathematical calculations used in construction to measure distances, angles and slopes.

Safe work practices and traffic safety regulations relating to heavy construction equipment and motor vehicles.

Ability to

learn to operate large motorized heavy equipment such as a skip loader, bulldozer, truck and pup and/or truck-type or track-type power shovel.

Lubricate and perform other preventive maintenance service on construction equipment. Assist with rigging and other auxiliary equipment changes.

Understand and follow written and oral instructions: read and interpret survey reference markers.

Perform a variety of semiskilled manual tasks relating to the construction and maintenance of public works facilities.

Experience

Some experience which would have applied or developed the required knowledges and abilities including some experience operating dump trucks or heavy construction equipment.

License Required

Possession of a valid Class A California Driver License, including any special endorsement required by the Department of Motor Vehicles, is required by date of appointment and while employed in this classification.

DPL:mm

5-14-99

Classifications

County of Orange

Class Code: 6146

Revised: 11-20-07

Previous Revision: 1-4-99

Previous Revision: 11-26-85

ASSISTANT SHERIFF

DEFINITION

Under general direction, to plan, direct, coordinate and review a major operation and its divisions and programs of the Sheriff-Coroner Department; to assist the Sheriff or the Undersheriff in the administration of the Department and to act in the absence of the Sheriff or the Undersheriff; and to do other work as required.

CLASS CHARACTERISTICS

The four positions in this class are responsible for directing all patrol and investigative operations, operations of all jail facilities including rehabilitation programs and counseling services, and all technical and administrative support operations including Records, Forensic Sciences, Personnel/Training and Fiscal Services.

EXAMPLES OF DUTIES

  1. Assists the Sheriff or the Undersheriff by directing the operations of a major operation and its divisions; confers with the Sheriff-Coroner in developing policies and procedures and implementing goals of the Department.

  2. Interprets departmental policy to division commanders, assigns duties and responsibilities and delineates lines of authority; provides division commanders with direction on coordination of services, policy and procedures and budget and personnel problems.

  3. Develops and plans new or revised programs for more effective law enforcement, crime prevention and rehabilitation; studies organizational structure and operational methods in order to recommend policies and procedures for maximum efficiency and effectiveness.

  4. Observes the operations of assigned divisions of the Department in order to ascertain the efficiency of operations, the morale and discipline of employees and the condition of physical facilities and equipment; conducts studies and reports on anticipated needs for new and expanded facilities and the more efficient utilization of existing facilities.

  5. Evaluates public complaints pertaining to activities and individuals in the Sheriff-Coroner Department and directs the investigations and evaluation of complaints; recommends major disciplinary actions to the Sheriff or the Undersheriff.

  6. Directs the preparation of annual budget requests by division commanders; reviews, evaluates and recommends on divisional budget requests; reviews budget performance reports; reviews requests for purchases of major items.
  7. Coordinates the activities of the Department with other law enforcement agencies and other County agencies/departments; may meet with other agencies to discuss matters related to program goals, priorities and costs and reimbursement; meets with representatives of County agencies/departments and other agencies to discuss matters pertaining to procedure and areas of responsibility and jurisdictions; may give talks and interprets departmental policy to the public and interested agencies.

  8. Acts for the Sheriff or the Undersheriff as directed.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet or be eligible to meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for lower classes in this series.

Thorough Knowledge of

Principles and practices of management necessary to plan, analyze, develop, direct and evaluate programs, administrative policies, organizational structures and law enforcement problems.

Principles and modern methods of law enforcement administration including organization, fiscal management, budgetary preparation and controls, program planning and implementation and administration.

Federal, State and local laws, rules and procedures governing the activities of a law enforcement agency and related Criminal Justice members; current trends in the field of law enforcement administration including recent court decisions and legislative developments.

Principles of employee supervision, personnel management (including training, disciplining of personnel) and modern information systems.

Ability to

Plan, organize, direct, coordinate and supervise a major comprehensive operation of the Sheriff-Coroner Department.

Coordinate departmental program objectives with the general goals of the total organization and its various operations.

Define problem areas; interpret complex regulations, laws and guidelines; direct the collection, interpretation and evaluation of data and development of sound solutions to technical and administrative law enforcement problems; coordinate and initiate actions, implement decisions and recommendations.

Prepare and present concise, logical oral and written reports; explain policy, procedures or recommendations on a wide variety of law enforcement issues.

Establish and maintain effective working relationships with others, especially in sensitive relationships with representatives of other agencies or governmental units and citizen groups; deal tactfully and persuasively with others in controversial situations.

Experience

Two years of divisional command experience in a civilian law enforcement agency at the rank of Captain or equivalent.

License Required

Possession of a valid California Driver’s License by date of appointment.

Classifications

County of Orange
Class Code: 7848
Title Change: 6-25-85
Established: 7-1-74

ASSISTANT TREASURER-TAX COLLECTOR

DEFINITION

Under general direction, to assist in planning, organizing, supervising and coordinating the operation of the County Treasurer-Tax Collector’s Office; to act for the County Treasurer-Tax Collector in his absence; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists the County Treasurer-Tax Collector in planning, organizing and supervising the Treasurer-Tax Collector’s Office.

  2. Through subordinates, supervises the collection of taxes, preparation of delinquent tax roll, the operation of the redemption procedure, the deeding of property to the State, and reviews pending legal action in cases of non-payment of unsecured taxes.

  3. Plans and reviews the program for the short-term investment of County Funds.

  4. Assists the Treasurer-Tax Collector in administering the employees’ retirement system and in planning and reviewing the long-term investments.

  5. Supervises the conduct of internal audits of the cash cages, improvement bond, retirement, investment and accounting sections of the Treasurer-Tax Collector’s Office and submits reports of findings to the Treasurer-Tax Collector.

  6. Reviews policies and procedures of the department and makes recommendations to the Treasurer-Tax Collector.

  7. Acts for the Treasurer-Tax Collector in his absence, answers correspondence and relieves the Treasurer-Tax Collector of administrative detail.

  8. Confers with and coordinates work with other departments and districts concerning inter-departmental functions of the Treasurer-Tax Collector’s Office.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Accounting principles, systems and operating procedures of Treasurer-Tax Collector’s Office.

State laws, codes and regulations governing the billing and collection of secured and unsecured taxes.

State laws governing the investment of County funds.

Principles of investment and management of large trust funds.

Methods of receiving, recording and depositing large sums of money.

General Knowledge of

Management methods and techniques of organizing the work of a large office.

Principles of personnel management and effective supervision.

The capabilities of electronic data processing and Systems.

Ability to

Plan, supervise and direct the accounting, recordkeeping and clerical functions of a large office staff.

Interpret and apply laws and administrative concepts governing the Treasurer-Tax Collector’s Office.

Train and supervise technical and clerical personnel.

Organize and manage diversified operations to meet frequent deadlines and seasonal workload peaks.

Experience

Experience and/or education which would have applied or developed the required knowledge’s and abilities.

SD:sj

10/7/99

Classifications

County of Orange
Class Code: 2306AT
Revised: 7-01-02
Previous revision: 12-15-98

ATTORNEY I

DEFINITION
Performs the less difficult professional work in connection with the enforcement of criminal, civil,
or child support establishment and enforcement laws; the interpretation and application of law;
legal research and preparation of opinions; the public defense of persons accused of crimes;
research and preparation of legal documents; rendering of legal counsel to County departments
and districts; the conduct of litigation and to do other work as required.

CLASS CHARACTERISTICS
This is the first trainee level class of the Attorney series in the District Attorney's Office,
Department of Child Support Services, the Office of the County Counsel and the Public
Defender's Office. Incumbents will be given close supervision in their initial assignments. As they
gain experience, incumbents will work more independently in routine legal work.
Positions are not budgeted at this level and there is no permanent status in this class. Incumbents
who do not promote to Attorney II within one year from date of appointment will be subject to
termination of their Attorney I status and/or County employment.

EXAMPLES OF DUTIES
1. Prepares pleadings and other papers in connection with suits, trials, hearings and other legal
proceedings.
2. Conducts or assists in the conduct of routine child support enforcement hearings in
Superior Court.
3. Studies, interprets and applies statutes, ordinances, court decisions and other legal
authorities in the preparation of cases, opinion and briefs.
4. Handles misdemeanor cases through trial.
5. Conducts or assists in the conduct of routine litigation.
6. Pursues civil or criminal actions against defendants for child support. (Depending on
assignment.)
7. Does a wide variety of legal research and drafts contracts, leases, conveyances and other
legal documents.
8. Receives, reviews and issues criminal complaints filed by the arresting officer or the public.
9. Renders legal advice to County departments and districts.
10. Gives legal counsel to and represents indigent defendants in criminal cases before the
courts of Orange County.
11. Prepares correspondence and reports.
12. Interviews and examines witnesses.
13. Supervises subordinate support staff including paralegals and attorney clerks.

MINIMUM QUALIFICATIONS
Note: Specific knowledge, abilities and experience required are determined based on
the department in which the assignment is located.
License Required:
Active membership in the State Bar of California.
Experience:
None required.
Knowledge of:
Legal principles and their application.
Rules of evidence and the conduct of court proceedings.
Legal research methods.
Child support establishment and enforcement law. (May be required for some assignments.)
Rules of evidence and the conduct of court proceedings.
Civil Legal Processes.
Ability to:
Analyze legal problems and apply legal principles and practices in court.
Prepare legal documents such as pleadings, briefs and depositions.
Present statements of fact, law and argument clearly and logically in written and oral form.
Perform legal research.
Work cooperatively with others.
Conduct criminal or civil court trials, jury trials, depositions and hearings.

Classifications

County of Orange
Class Code: 2307AT
Revised: 7-01-02
Previous Revision: 12-15-98

ATTORNEY II

DEFINITION
Performs varied professional legal work in the preparation of legal opinions, rendering of legal
counsel to County departments and districts; enforcement of criminal, civil, or child support
establishment and enforcement laws; representation of the public, county or individuals in court;
defense of persons accused of crimes; preparation of legal documents; and to do other work as
required.

CLASS CHARACTERISTICS
This is the second trainee level of the Attorney series and represents positions of an intermediate
level between Attorney I (entry level) and Attorney III (experienced working level) in the offices
of the County Counsel, District Attorney, Department of Child Support Services and Public
Defender. Positions in this class are assigned a wide variety of professional legal work. Work
assignments are normally less complex and are performed under closer supervision and
guidance than those assigned to more senior attorneys.
Positions are not budgeted at this level and there is no permanent status in this class. Incumbents
who do not promote to Attorney III within one year from date of appointment will be subject to
termination of their Attorney II status and/or County employment.

EXAMPLES OF DUTIES
1.1. Receives complaints, evaluates evidence and determines the nature of the crime; if any,
and the justification for prosecution; prepares and processes misdemeanor and felony cases
in all courts through preliminary hearing and/or trial; confers with the judges and defense
attorneys; prepares briefs and other legal documentation; confers with various law
enforcement agencies and the public.
2.2. Prepares and conducts trial defenses for clients accused of misdemeanor and felony
crimes; negotiates with judges and prosecuting attorneys on appropriate dispositions of
cases; prepares appeals, writs and other legal documents on the behalf of defendants;
decides on and makes appropriate legal motions and pleas; represents persons involved in
conservatorship and civil contempt proceedings.
3.3. Conducts or assists in the conduct of routine child support enforcement hearings in
Superior Court including civil contempt.
4.4. Confers with and advises county, district officers and employees on legal questions;
prepares formal opinions as to the legality of action; drafts ordinances, resolutions,
contracts, leases, conveyances and other legal documents; prepares pleadings and other
papers in connection with law suits, trials, hearings and other legal proceedings in which the
County is involved; conducts condemnation, damage or other legal litigation involving the
County in Superior, State and Federal courts.
5.5. Performs a wide variety of legal research and prepares briefs, stipulations and other legal
documents.
6.6. Prepares correspondence and reports.
7.7. Interviews and examines witnesses.
8.8. Renders legal advice to adjunctive units in the Department and supervises subordinate
support staff including paralegals and attorney clerks.

MINIMUM QUALIFICATIONS
Note: Specific knowledge, abilities and experience required are determined based on
the department in which the assignment is located.
License Required:
Active membership in the State Bar of California.
Knowledge of:
The duties, powers, limitations and responsibilities of the District Attorney's, County Counsel's,
Child Support Services' or Public Defender's Offices.
Federal and California statutes and regulations pertaining to IV-D child support agencies. (May
be required for some assignments)
The organization, powers and limitations of county government functions and of the California
Constitution.
Legal principles and their applications.
Rules of evidence and conduct of court proceedings.
Penal Code of California and/or California civil and legislative law.
Legal research methods.
Child support establishment and enforcement pleading and practice. (May be required for some
assignments.)
Ability to:
Prepare, present and conduct cases of law in court.
Prepare legal documents such as pleadings, briefs and depositions.
Analyze legal problems and apply legal principles and practices.
Present statements of fact, law and argument clearly and logically in written and oral form.
Analyze and draft ordinances and other regulations.
Effectively perform legal research.
Work cooperatively with others.
Conduct criminal or civil court trials, jury trials and hearings.
Experience:
Twelve months of experience as an attorney in the practice of civil, governmental, criminal or
child support establishment and enforcement law.
Public Defender
Twelve months of experience as an attorney in the practice of criminal law. Post bar experience
in a civil or general practice law office may be substituted for the criminal experience on a two
month for one month basis.

Classifications

County of Orange
Class Code: 2308AT
Revised: 7-07-02
Adopted: 12-15-98

ATTORNEY III

DEFINITION
Performs varied professional legal work in the preparation of legal opinions, rendering of legal
counsel to County departments and districts; enforcement of criminal, civil, or child support
establishment and enforcement laws; representation of the public, county or individuals in court;
defense of persons accused of crimes; preparation of legal documents; and to do other work as
required.

CLASS CHARACTERISTICS
This is a professional working level class. Positions in this class are assigned a wide variety of
professional legal work of greater complexity and level of difficulty than that assigned to lower
level attorneys in the District Attorney's Office, Department of Child Support Services, the
Office of the County Counsel and the Public Defender's Office. The incumbents work within
general instructions and guidelines, exercising discretion and independent judgment in the
performance of duties.

EXAMPLES OF DUTIES
1.1. Receives complaints, evaluates evidence and determines the nature of the crime and the
justification for prosecution; prepares and processes misdemeanor and felony cases in all
courts; confers with judges and defense attorneys; prepares briefs and other legal
documentation; confers with various law enforcement agencies and the public.
2.2. Conducts State Fair Hearings, civil contempt actions and complex enforcement cases
involving forensic analysis of individual and business financial records, bankruptcy cases,
writs and appeals in State and Federal courts.
3.3. Prepares and conducts trial defenses for clients accused of misdemeanor and felony
crimes; negotiates with judges and prosecuting attorneys on appropriate disposition of
cases; prepares appeals, writs and other legal documents on the behalf of defendants;
decides on and makes appropriate legal motions and pleas; represents persons involved in
conservatorship and civil contempt proceedings.
4.4. Confers with and advises county, district officers and employees on legal questions;
prepares formal opinions as to the legality of action; drafts ordinances, resolutions,
contracts, leases, conveyances and other legal documents; prepares pleadings and other
papers in connection with law suits, trials, hearings and other legal proceedings in which the
County is involved; conducts condemnation, damage or other legal litigation involving the
County in Superior, State and Federal courts.
5.5. Performs a wide variety of legal research and prepares briefs.
6.6. Prepares correspondence and reports.
7.7. Interviews and examines witnesses in.

MINIMUM QUALIFICATIONS
Note: Specific knowledge, abilities and experience required are determined based on
the department in which the assignment is located.
License Required:
Active membership in the State Bar of California.
Knowledge of:
The duties, powers, limitations and responsibilities of the District Attorney's, County Counsel's,
Child Support Services' or Public Defender's Offices.
The organization, powers and limitations of county government functions and of the California
Constitution.
Federal and California statutes and regulations pertaining to IV-D child support agencies. (May
be required for some assignments)
Legal principles and their application.
Rules of evidence and conduct of court proceedings.
Penal Code of California and/or California civil and legislative law.
Child support establishment and enforcement law, pleading and practice. (May be required for
some assignments.)
Legal research methods.
Civil Legal Processes.
Ability to:
Prepare, present and conduct cases of law in court.
Prepare legal documents such as pleadings, briefs and depositions.
Analyze legal problems and apply legal principles and practices.
Present statements, of fact, law and argument clearly and logically in written and oral form.
Analyze and draft ordinances and other regulations.
Effectively perform legal research.
Work cooperatively with others.
Work independently on all but the most complex assignments.
Prepare legal documents such as pleadings, briefs and depositions.
Conduct criminal or civil court trials, jury trials and hearings.
Experience:
Two years experience as an attorney in the practice of civil, governmental, criminal or child
support establishment and enforcement law.
Public Defender
Two years of experience as an attorney in the practice of criminal law. Post bar experience in a
civil or general practice law office may be substituted for the criminal experience on a two
month for one month basis.

Classifications

County of Orange
Class Code: 0558
Established: 5-10-85

ATTORNEY’S CLERK I

DEFINITION

Under supervision, to learn to perform specialized clerical work in the documentation of case files for attorneys in the District Attorney and Public Defender offices; to assist attorneys in the preparation of cases; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class learn to perform increasingly difficult legal clerical work in direct support of attorneys. Incumbents are expected to perform most duties with minimal clerical review and exercise increasing levels of discretion and initiative in the completion of assignments. This is a trainee class for Attorney Clerk II which is expected to handle more complex assignments and perform a wider range of the major functions of the office.

EXAMPLES OF DUTIES

  1. Types a variety of legal forms and documents from machine dictation, shorthand notes, rough drafts, police reports, general notes or oral instructions; refers to departmental guidelines, police reports and California Codes to determine correct format and language, and makes adaptations as necessary to specific situations; verifies that documents and forms prepared are in conformance with the facts of the case and the requirements of the court; uses discretion in determining documents/steps needed from attorneys1 brief notes of last action.

  2. Verifies the accuracy of legal references by locating citations in legal reference books; selects data for inclusion in legal documents and interprets rules and policies; interprets legal term abbreviations; edits documents for grammar, punctuation and continuity of thought.

  3. Assists attorneys by keeping them informed of court calendar dates, locating case files for court appearances, independently determining documentation needed and obtaining such documentation, preparing legal documents for submittal to court and ensuring filing deadlines are ‘net; researches records in other offices to locate missing records/documents.

  4. Maintains record of the status of cases; records calendared dates, pleas, trials, convictions, acquittals, sentences and dispositions of cases; maintains control over the flow of documents; maintains a court calendar for attorneys.

  5. Receives calls from the public and visitors at the counter; responds to inquiries giving general information or locates an attorney to assist the caller; may deal with irate and emotional callers and visitors; takes messages and screens calls for attorneys; exercises discretion in the release of information and maintains confidentiality on all work performed.

  6. Prepares case files on new cases; records subsequent actions on cases and maintains files; keeps statistics and prepares statistical reports.

  7. Determines the need for transportation orders, prepares request forms, obtains Judge’s signature and delivers to Court Clerk.

  8. Prepares subpoenas for witnesses and forwards for processing; contacts witnesses, defendants, other agencies and the public to obtain information and/or advise of scheduling.

  9. Performs other clerical duties such as payroll, petty cash records and duplicating documents; assists with training of other clerical personnel.

  10. May operate a word/data processor to prepare a variety of legal documents, maintain lists of cases and status, and maintain a system for tracking motion and notice due dates.

MINIMUM QUALIFICATIONS

General Knowledge of

Legal procedures and deadlines for the preparation and processing of legal documents for court.

Legal terminology, evidence codes/requirements and Penal Code provisions.

Modern office methods and practices and procedures of a law office.

Correct English usage, grammar, spelling, vocabulary and punctuation.

Ability to

Understand the order of events in criminal or civil procedures and ensure that essential procedural requirements and deadlines are met.

Perform legal clerical work accurately with minimal direction and within time constraints.

Learn to review brief notes of previous actions to determine what clerical steps need to be taken and the deadline for completion of those steps.

Learn to read and interpret laws, Penal Code sections and legal reference books to determine correct formats and extract/adapt language for legal documents.

Learn to extract pertinent data from files and other records to complete various legal documents.

Use patience and tact in dealing with the public to answer questions on court and office procedures and exercise discretion in handling confidential information.

Compose correspondence from general instructions, edit and correct written and dictated materials.

Type at a corrected rate of 45 words per minute.

Learn to operate word/data processing equipment to prepare a variety of legal documents and reports (may be required for some positions).

Maintain files, records and statistics.

Education/Experience

Either I

One year experience in direct clerical support to attorneys in the Orange County Public Defender or District Attorney office.

OR II

An equivalent combination of education, training and experience which would have developed the knowledges and abilities listed as minimum qualifications, including some experience in performing clerical duties in support of a civil or criminal justice system or legal clerical duties.

VLH:mm

4-1-99

Classifications

County of Orange
Class Code: 0559
Revised & Title Changed From:
Attorney’s Clerk: 5-10-85
Established: 7-26-77

ATTORNEY’S CLERK II

DEFINITION

Under general supervision, to perform a wide range of difficult specialized clerical work in support of attorneys in the District Attorney and Public Defender offices; to assist attorneys in the preparation of cases; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform a wide range of difficult and specialized clerical work in direct support of attorneys. Incumbents are expected to perform most duties independently and exercise considerable discretion and initiative in the completion of assignments. This class is distinguished from the Attorney Clerk I trainee class by the ability to perform all major clerical support functions of the Public Defender or District Attorney office with minimal direction and by the performance of the more complex and specialized duties.

EXAMPLES OF DUTIES

  1. Types a variety of legal forms and documents from machine dictation, shorthand notes, rough drafts, police reports, general notes or oral instructions; refers to departmental guidelines, police reports and California Codes to determine correct format and language, and makes adaptations as necessary to specific situations; verifies that documents and forms prepared are in conformance with the facts of the case and the requirements of the court; uses discretion in determining documents/steps needed from attorneys’ brief notes of last action.

  2. Verifies the accuracy of legal references by locating citations in legal reference books; selects data for inclusion in legal documents and interprets rules and policies; interprets legal term abbreviations; edits documents for grammar, punctuation and continuity of thought.

  3. Assists attorneys by keeping them informed of court calendar dates, locating case files for court appearances, independently determining documentation needed and obtaining such documentation, preparing legal documents for submittal to court and ensuring filing deadlines are met; researches records in other offices to locate missing records/documents.

  4. Maintains record of the status of cases; records calendared dates, pleas, trials, convictions, acquittals, sentences and dispositions of cases; maintains control over the flow of documents; maintains a court calendar for attorneys.

  5. Receives calls from the public and visitors at the counter; responds to inquiries giving general information or locates an attorney to assist the caller; may deal with irate and emotional callers and visitors; takes messages and screens calls for attorneys; exercises discretion in the release of information and maintains confidentiality on all work performed.

  6. Prepares case files on new cases; records subsequent actions on cases and maintains files; keeps statistics and prepares statistical reports.

  7. Determines the need for transportation orders, prepares request forms, obtains Judge’s signature and delivers to Court Clerk.

  8. Prepares subpoenas for witnesses and forwards for processing. Contacts witnesses, defendants, other agencies and the public to obtain information and/or advise of scheduling.

  9. Performs other clerical duties such as payroll, petty cash records and duplicating documents; assists with training of other clerical personnel.

  10. May operate a word/data processor to prepare a variety of legal documents, maintain lists of cases and status, and maintain a system for tracking motion and notice due dates.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Legal procedures and deadlines for the preparation and processing of legal documents for court.

Legal terminology, evidence codes/requirements and Penal Code provisions.

All functions of the Public Defender or District Attorney office and the clerical support requirements of each function.

General Knowledge of

Modern office methods and practices and procedures of a law office.

Correct English usage, grammar, spelling, vocabulary and punctuation.

Ability to

Perform all major clerical support functions of the Public Defender or District Attorney office with minimal direction.

Understand the order of events in criminal or civil procedures and ensure that essential procedural requirements and deadlines are met.

Perform work independently and perform difficult legal clerical work accurately with minimal direction and within time constraints.

Review brief notes of previous actions to determine what clerical steps need to be taken and the deadline for completion of those steps.

Read and interpret laws, Penal Code sections and legal reference books to determine correct formats and extract/adapt language for legal documents.

Extract pertinent data from files and other records to complete various legal documents.

Use patience and tact in dealing with the public to answer questions on court and office procedures and exercise discretion in handling confidential information.

Compose correspondence from general instructions, edit and correct written and dictated materials.

Type at a corrected rate of 45 words per minute.

Operate word/data processing equipment to prepare a variety of legal documents and reports (may be required for some positions).

Maintain files, records and statistics.

Education/Experience

Either I

One year experience as an Attorney’s Clerk I in the Orange County Public Defender or District Attorney office.

Or II

Two years experience in direct clerical support to attorneys in the Orange County Public Defender or District Attorney office.

Or III

An equivalent combination of education, training and experience which would have developed the knowledges and abilities listed as minimum qualifications, including some experience in performing clerical duties in support of a civil or criminal justice system and legal clerical duties.

VLH:mm

4-1-99

Classifications

County of Orange
Class Code: 1148
Established: 4-16-82
Revised: 3-10-98

AUDIOVISUAL SPECIALIST

DEFINITION

Under general supervision, to plan, develop and produce audiovisual training, informational and educational materials for a County department or activity; as assigned, to supervise or participate in the preparation of written instructional and informational materials; and to do other work as required.

CLASS CHARACTERISTICS

An Audiovisual Specialist is responsible for the production and procurement of a variety of audiovisual materials for a County department or activity, for training, public information, operations analysis and other purposes. This responsibility includes assurance of professional-level technical quality and appropriateness of subject material within budgetary constraints. Assignments typically require consultation with staff at various organizational levels on a wide variety of specialized or technical subject material. Assignments may involve lead supervision over one or more subordinates. Work is assigned and reviewed in terms of broad objectives and results obtained.

EXAMPLES OF DUTIES

  1. In cooperation with management, training and technical staff, plans, directs and develops script material including scene progression, action sequences, dialogue, narration and sound effects; arranges for field locations, equipment and personnel; operates video, motion picture or still cameras and sound recording equipment at various sites; records emergency or other field operations for management critique and analysis.

  2. Supervises or performs post production work such as film and tape editing, sound recording, dubbing and mixing, special effects, titles, graphics, duplication of film or tape, and narration of "voice over" material.

  3. Stores and controls audiovisual equipment, production records, film tapes and related materials; lends out materials and equipment; maintains inventory and loan records.

  4. Advises line management on technical advances in audiovisual equipment and recommends purchase of new equipment; develops cost estimates for audiovisual programs.

  5. May supervise one or more employees in the above duties; may supervise or participate in the preparation of specialized or technical written instructional material such as training manuals, or other written informational or educational material.

  6. Film crime scenes, identify and tag evidence and be prepared to testify in court.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Capabilities of audiovisual media for technical instructional purposes.

Planning and scheduling the use of equipment, personnel, and locations for audiovisual production.

Development and use of scripts for audiovisual production.

Operation, capabilities, maintenance and storage requirements of a variety of professional-level audiovisual production equipment, which may include any of the following, depending on area of assignment: video, motion picture or still cameras; synchronous sound motion picture or videotape editing equipment; sound recording, dubbing or mixing equipment; film developing and printing equipment; video and audio tape duplicating equipment; equipment used to produce titles, special effects and graphics on videotape or film.

Methods and processes of producing videotapes, motion picture films, film strips or slides for instructional and informational purposes, depending on area of assignment.

General Knowledge of

Duplication/development, handling, repair and storage of video or sound recording tape and still or motion picture film, depending on area of assignment.

Production of titles, graphics and special effects on video tape or motion picture film, depending on area of assignment.

Major supply sources of audiovisual production equipment and supplies.

Maintaining equipment control records and procedures.

Correct English usage as applied to writing material of varying degrees of technical complexity.

Ability to

Select, plan and produce synchronous sound and other audiovisual materials in accordance with management defined program objectives.

Read and understand technical material of varying degrees of complexity and incorporate such material into instructional audiovisual formats.

Estimate time, cost, personnel and equipment requirements for audiovisual production.

Communicate and instruct others when involved in the design and development of video and sound productions for public events and training purposes.

Proficiently operate a variety of professional-level audiovisual production equipment which may include any of the following depending on area of assignment: video, motion picture or still cameras, synchronous sound motion picture or videotape editing equipment; sound recording, dubbing or mixing equipment; film developing and printing equipment; video and audio tape duplicating equipment; equipment used to produce titles, special effects and graphics on videotape or film.

Plan, organize and supervise audiovisual production activity under varying and adverse physical conditions and subject to assignment on short notice.

Compose text for comprehensive and detailed training manuals and other instructional and informational publications. (May be required for some positions.)

Initiate, plan and implement work assignments under a minimum of supervision and control.

Supervise and instruct one or more employees on detailed subject matter and audiovisual production activity.

Speak and write concisely, accurately and persuasively.

Use a County-approved means of transportation to travel to work sites.

Education/Experience

Extensive technical experience working with video cameras, production equipment, professional sound recording, editing, dubbing and related materials. Other experience should include script development, directing and casting. Experience may be supplemented by college level education in television, communications, or a related curriculum that provides the ability to satisfactorily perform the required duties.

Physical Requirements

Ability to stand, walk, sit, stoop, bend, twist, kneel, squat, crawl, to film on location in any area and on any type of terrain; work with arms above shoulders; repetitive use of hands, arms or shoulders; strenuous pushing or pulling and lifting up to 50 pounds); enter data into system, ability to distinguish colors, see and hear well enough to produce clear and distinct audio/visual productions.

Environmental Conditions

May be required to work in high and/or enclosed places and be exposed to fumes, dust, heat, and moisture when filming public events.

MY:mm

02-10-98

Classifications

County of Orange
Class Code: 7863GE
Revised: 6-30-00
Previous Revision: 4/26/85

AUDITOR-APPRAISER I

BASIC FUNCTION

Under supervision performs inspections, audits, and appraises real, business, and personal property; examines and analyzes financial records of business firms for assessment purposes; determines taxpayer compliance with laws regarding reported assets; and performs related work as assigned.

CLASS CHARACTERISTICS

Auditor-Appraiser I is the first working level that performs less difficult appraisals of property in a prescribed manner. This class is distinguished from the Auditor-Appraiser II class that performs appraisals involving more varied techniques and subject to more judgemental decisions, such as commercial, industrial, multiple residential, special use, rural and personal property

EXAMPLES OF DUTIES

  1. Contacts taxpayers to schedule audit appointments and inform them of the books and records required for an audit.
  2. Reviews property statements, supporting data, and prior year’s audit.
  3. Interviews taxpayers to gather general information concerning their businesses and accounting systems.
  4. Reviews general ledgers, income tax returns, financial statements, fixed asset details, and journal for related property information.
  5. Extracts information and prepares appropriate schedules as required for the audits.
  6. Verifies fully depreciated items still on hand have been reported.
  7. Tests check invoices for inclusion of the total equipment costs, and validity of acquisition dates.
  8. Reviews credit entries involving equipment accounts such as entries for trade-ins, fully depreciated, junked, scrapped, destroyed, stolen, and sold are valid; determines if there is expensed equipment.
  9. Determines and calculates actual costs, replacement costs, depreciation, current values, and assessed values applying appraisal techniques.
  10. Analyzes appraisal records to determine structure/fixture additions and/or deletions were correctly reported in leasehold and/or building improvements.
  11. Check if reported equipment is correctly classified to insure proper assessment, inquires if any equipment was manufactured by taxpayer.
  12. Studies and researches the equipment market to determine the correct trade level to value the self-manufactured equipment.
  13. Reviews contracts, leases, and other agreements to determine legal owner of property and if such is declared and assessed to the owner.
  14. Analyzes construction in progress, suspense, deposits, and other asset related account, which may be partially completed equipment or improvements.
  15. Conducts physical inspection of premises observing the use and condition of machinery and equipment; also determining whether in use or on standby, obsolete, worn out, or in the process of being installed; notes the quantity, type, and uses of supplies on hand.
  16. Resolves appeal issues through audits; present assessor’s case before appeals board when called for. 
  17. Reconstructs taxpayers’ accounting records to derive lien date balances if records are not in order.
  18. Finalizes audits; ensures all differences are documented; prepares a written audit narratives; prepares summaries of audits; and discusses findings with taxpayers and provides copy of audit schedules.
  19. Interacts with taxpayers via telephone and/or correspondence to resolve differences; conducts post-audit revisions as necessary.
  20. Prioritizes workloads to ensure non-waivered audits are not overlooked.
  21. Operates variety of office equipment including computer, printer, typewriter, copier, calculator, fax machine, etc.
  22. May be required to make out-of-County trips to audit business records at corporate headquarters.
  23. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Some Knowledge of

Structural, economic, environmental, and other factors which determine/affect property values.

Terminology and methods used in market value appraisal of property.

Property appraisal methods and procedures.

Principles and procedures of accounting, auditing, and assessment.

Building materials, equipment, fixtures, workmanship and general construction quality and quantity as it applies to all classes of buildings, including the sources available for cost and replacement data and factors affecting depreciation and obsolescence for all types of property appraisals.

Basic principles of structural, economic and functional obsolescence.

State Revenue and Taxation Code and laws, rules, regulations, and court decisions affecting/pertaining to assessment and valuation of all types of property.

General business law.

Ability to

Apply appraisal principles and techniques in the valuation of real and personal property.

Read and interpret blueprints, maps, and instruments of conveyance.

Keep accurate and detailed records.

Gather, evaluate and transmit information; prepare and present oral and/or written reports.

Understand the laws, rules, regulations, and court decisions affecting the appraisal of all types of property.

Establish and maintain cooperative working relationships with those contacted in the course of work and able to explain auditing and appraisal methods.

Work with diverse populations.

Represent with department with professionalism and confidence.

Obtain knowledge and learn new skills to enhance job performance and abilities.

License/Certificate Required

Possession of current Appraisal Certificate issued for taxation purposes by the State Board of Equalization. Possession of a valid California Driver License is required for most positions.

Education

Option I

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy.

Option II

Graduation from an accredited college with a baccalaureate degree, and completion of at least 18 semester or 24 quarter units of accounting and/or auditing. (Units do not have to be separate from

the degree. Example a BS in Accounting should have 24 quarter units as part of the degree, while a BA in History would need the 24 quarter units in addition to the degree.)

Option III

A passing score on the Accountant/Auditor-Appraiser examination ordinarily given by the County of Orange, and at least 18 semester or 24 quarter units of accounting.

And

Experience

One year of experience as an Auditor-Appraiser performing real, business or personal property audits and appraisals that reflects the application of the knowledges and abilities lists as minimum qualifications. One year of experience as an auditor with a public accounting firm or a governmental agency may substitute for the required experience. Successful completion of probation as an Auditor-Appraiser in the County of Orange Assessor Department may be substituted for the required experience.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.  

PHYSICAL REQUIREMENTS

Vision sufficient to operate a county approved means of transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards, and to be able to crawl around business equipment for valuation consideration of that equipment.

Classifications

County of Orange
Class Code: 7866GE
Revised: 6-30-00
Previous Revision: 4-26-85

AUDITOR APPRAISER II

BASIC FUNCTION

Under general supervision conducts audits and appraisals of all but the more complex commercial-industrial business firms for assessment purposes; and performs related work as assigned.

CLASS CHARACTERISTICS:

Auditor-Appraiser II is the fully qualified working level which audits and appraises real, business, and personal property including leased equipment, business processing, valuation of marine vessels and aircraft. Positions in this class perform audits that are varied and require a high degree of discretion in determining appropriate procedures. These audits are typically more difficult than those performed by Auditor-Appraiser I’s by the nature of size and complexity of the business firms.

EXAMPLES OF DUTIES

1. Performs as lead person in leased equipment processing over a small group of less experienced Auditor-Appraisers; provides training and instruction in proper appraisal practices; assigns and monitors general tasks and specific work to subordinates.

2. Prepares production reports for current year and prior year escaped processing.

3. Approves leased equipment revisions, cancellations, and current year and escape processing.

4. Interacts with taxpayers via telephone and/or correspondence to resolve appraisal differences and provide information concerning assessment laws and procedures; present assessor’s case before appeals board when called for.

5. Interacts with other governmental agencies to provide and receive assessment information; applies and works within laws, rules, regulations, case laws, various courts of law which have applications to property valuation.

6. Interacts with systems analysts to correct errors and review, develop and/or revise ATS systems and displays.

7. Initiates current year and prior year assessments; appraises, analyzes, and estimates the value of various leased equipment and fixtures.

8. Initiates roll corrections and cancellations that include reviews of financial statements, financial and legal agreements, income tax returns, equipment brochures, used equipment guides, and depreciation schedules.

9. Performs compliance audits and field checks at taxpayer locations within the County; reviews general ledgers, financial statements, income tax returns, other accounting records, source

documents, legal agreements, physical inventory listings, instruments of conveyance, and depreciation schedules to verify that real, business, and personal property is accounted for. 

10. Applies appraisal techniques to arrive at actual costs, replacement costs, depreciation amounts, current values, and assessed values review process and the formal appeals procedures; and investigates taxpayer complaints in the office or via field visits to provide resolutions.

11. Updates and reviews taxpayer general information for correction of names and addresses as well as informing audit clerical staff about related parties.

12. Recommends changes in valuation tables after gathering various documents on lives and values of different equipment types and presents this information to peers, supervisors, and quality control personnel for possible changes in assessment calculations.

13. Interacts with exemption personnel gathering information pertaining to the application of exemptions on properties.

14. Performs calculations as required using a variety of methods.

15. Operates variety of office equipment including computer, scanner, printer, typewriter, copier, calculator, fax machine, etc.

16. May be required to make out-o-County trips to audit business records at corporate headquarters.

17. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Structural, economic, environmental, and other factors which determine/affect property values.

Property appraisal methods and procedures.

Principles and procedures of accounting, auditing, and assessment.

Factors that determine value of property.

Building materials, equipment, fixtures, workmanship and general construction quality and quantity as it applies to all classes of buildings, including the sources available for cost and replacement data and factors affecting depreciation and obsolescence for all types of property appraisals.

State Revenue and Taxation Code and laws, rules, regulations, and court decisions affecting/pertaining to assessment and valuation of all types of property.

Ability to

Apply appraisal principles and techniques in the valuation of real and personal property.

Read and interpret blueprints, maps, and instruments of conveyance.

Keep accurate and detailed records.

Gather, evaluate and transmit information; prepare and present oral and/or written reports.

Understand the laws, rules, regulations, and court decisions affecting the appraisal of all types of property.

Establish and maintain cooperative working relationships with those contacted in the course of work and able to explain auditing and appraisal methods.

Work with diverse populations.

Represent with department with professionalism and confidence.

Analyze and interpret statistical data and make sound recommendations for the guidance of other appraisers.

Train and instruct small groups of assigned staff.

Obtain knowledge and learn new skills to enhance job performance and abilities.

Use, understand, and navigate the assessor’s automated tax system (ATS) and other computerized programs used for research, reporting, and roll corrections.

License/Certificate Required

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy may be substituted for one year of the required experience and the education requirement. Possession of current Appraisal Certificate issued for taxation purposes by the State Board of Equalization. Possession of a valid California Driver License is required for most positions.

Education/Experience

Education

Option I

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy.

Option II

Graduation from an accredited college with a baccalaureate degree, and completion of at least 18 semester or 24 quarter units of accounting and/or auditing. (Units do not have to be separate from

the degree. Example a BS in Accounting should have 24 quarter units as part of the degree, while a BA in History would need the 24 quarter units in addition to the degree.)

Option III

A passing score on the Accountant/Auditor-Appraiser examination ordinarily given by the County of Orange, and at least 18 semester or 24 quarter units of accounting.

Experience

Two years of experience as an Auditor-Appraiser performing real, business or personal property audits and appraisals that reflects the application of the knowledges and abilities lists as minimum qualifications. Experience as an auditor with a public accounting firm or a governmental agency may be substituted for the required experience on a year-for-year basis.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

PHYSICAL REQUIREMENTS

Vision sufficient to operate a county approved means of transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards, and to be able to crawl around business equipment for valuation consideration of that equipment.

Classifications

County of Orange

Class Code: 7868GE

Revised: 6-30-00

Previous Revision: 4-26-85

 

AUDITOR APPRAISER III

BASIC FUNCTION

Under direction performs the most difficult and complex audits and appraisals of business firms for assessment tax purposes; reviews and recommends solutions to difficult problems relating to valuation of real, business, and personal property; informs taxpayers the basis for increased assessments resulting from audits; and performs related work as assigned.

CLASS CHARACTERISTICS:

Positions in this class are characterized by the performance of highly complex audits and appraisals which require a high degree of independent judgment and interpretive ability in selecting alternate audit and appraisal methods and techniques requiring a thorough knowledge of department policies and extensive technical knowledge and may have lead responsibility for a team of Auditor-Appraisers conducting real, business and personal property appraisals and auditing financial records.

EXAMPLES OF DUTIES

1. Performs highly complex audits and appraisals of business firms for assessment tax purposes that requires a high degree of independent judgement and interpretive ability in selecting alternate audit and appraisal methods and techniques; and processes large and complex Business Property Statements.

2. Reviews the audit and appraisal reports and working papers pre-audit and post-audit, and discusses results of audits and modifies or adjusts assessed valuations to maintain consistency and equity in assessments of Auditor-Appraisers.

3. Reviews instruments of conveyance to determine reassessability; makes difficult appraisals of property, selecting appropriate valuation methods for each specific assignment; gathers sales, costs, and acquisition data for the audits and appraisals of properties.

4. Plans and conducts studies of factors which determine the market value of properties; recommends new and/or improved methods for arriving at appropriate valuations of properties; develops forms and property statements, costs and depreciation tables, and written procedures for applying such values to various types of property; appraises, examines, analyzes, and estimates the values of petroleum industry facilities, quarries, water wells, production and equipment, boats, aircraft, and other real, business, and personal property for valuation purposes.

5. Performs internal audits to ensure compliance with property tax laws and State Board of Equalization’s administrative rules and office policies; makes quality control checks of the various activities of the office; measures the level and degree of uniformity of assessments on the roll by statistical analysis.

6. Serves as leader of an audit team to oversee and review assigned work; leads teams of Auditor-Appraisers on out-of-state trips; supervises staff engaged in the processing of Business Property Statements and Assessment Roll corrections; supervise escape assessment field appraisal staff.

7. Interacts with company owners and officers, attorneys, CPA’s, and tax agents to discuss assessments resulting from Business Property Statements, the findings of property audits, and property tax appeals; explains the Revenue and taxation code and rules and regulations pertaining to assessment and valuation of properties.

8. Prepares course outlines, training aids, and instruct training classes; coordinates the implementation of new and revised appraisal practices; conducts appraisals and prepares written reports containing procedures, forms, tables, computations and exhibits as a guide to other appraisers; reviews appraisals conducted by other for purposes of evaluating training needs and effectiveness and need for revisions to procedures; recommends new training programs, training aids, and continual training; and provides training on special problems or unique industries.

9. Instructs Auditor-Appraisers in the techniques of auditing complex real, business and personal property records for assessment purposes, in the techniques of computing fair market value and interpretation of assessment law and department procedures.

10. Coordinates scheduling and preparation for Assessment Appeals Board hearing; prepares or assists Auditor-Appraisers in preparing answers with supporting rationale for appeals or protests; prepares supporting data for Board of Equalization hearings; appears before Board to explain appraisal valuations; appears before Superior Court hearings to explain appraisal valuations; assists County Counsel in the preparation of briefs for Board of Equalization and Superior Court cases and serves as expert witness.

11. Analyze and prepares reports interpreting court cases, new property tax laws and property tax rules and regulations published by the State Board of Equalization under the California Administrative Code; performs ongoing quality control reviews and audits; review proposed legislation and proposed State Board of Equalization manuals and procedures for departmental impact.

12. Contact firms refusing access to necessary records; discusses the purpose and intended use of the records; explains legal authority and attempts to gain voluntary compliance; recommends legal action to subpoena records when businesses continue to refuse access to books and records.

13. Assists supervisor in planning and organizing work of the section and may fill in for the supervisor in his/her absence.

14. Uses the department’s computer system to analyze appraisals; assists System Analysts in the initial analysis and design phases of proposed new systems and system revisions; uses personal computers to develop complex spreadsheets for audits and/or appeals; and trains Auditor-Appraisers in the use of computers and their systems.

15. Operates variety of office equipment including computer, scanner, printer, typewriter, copier, calculator, fax machine, etc.

16. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Knowledge of

Principles and methods of training and team leadership.

Principles and procedures of accounting and auditing.

Factors that determine value of property.

Building materials, equipment, fixtures, workmanship and general construction quality and quantity as it applies to all classes of buildings, including the sources available for cost and replacement data and factors affecting depreciation and obsolescence for all types of property appraisals.

Assessment principles and practices.

State Revenue and Taxation Code and laws, rules, regulations, and court decisions affecting/pertaining to assessment and valuation of all types of property.

The petroleum industry, oil production, drilling, and oil field equipment, boats, and aircraft (may be required for some assignments).

Ability to

Apply appraisal principles and techniques in the valuation of real and personal property.

Read and interpret blueprints, maps, and instruments of conveyance.

Keep accurate and detailed records.

Gather, evaluate and transmit information; prepare and present oral and/or written reports.

Understand the laws, rules, regulations, and court decisions affecting the appraisal of all types of property.

Establish and maintain cooperative working relationships with those contacted in the course of work and able to explain auditing and appraisal methods.

Work with diverse populations.

Represent with department with professionalism and confidence.

Analyze and interpret statistical data and make sound recommendations for the guidance of other appraisers.

Train and instruct small groups of assigned staff.

Obtain knowledge and learn new skills to enhance job performance and abilities.

Use, understand, and navigate the assessor’s automated tax system (ATS) and other computerized programs used for research, reporting, and roll corrections.

License/Certificate Required

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy may be substituted for one year of the required experience and the education requirement. Possession of current Appraisal Certificate issued for taxation purposes by the State Board of Equalization. Possession of a valid California Driver License is required for most positions.

Education/Experience

Education

Option I

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy.

Option II

Graduation from an accredited college with a baccalaureate degree, and completion of at least 18 semester or 24 quarter units of accounting and/or auditing. (Units do not have to be separate from

the degree. Example a BS in Accounting should have 24 quarter units as part of the degree, while a BA in History would need the 24 quarter units in addition to the degree.)

Option III

A passing score on the Accountant/Auditor-Appraiser examination ordinarily given by the County of Orange, and at least 18 semester or 24 quarter units of accounting.

Experience

Three years of experience as an Auditor-Appraiser performing real, business or personal property audits and appraisals that reflects the application of the knowledges and abilities lists as minimum qualifications. Experience as an auditor with a public accounting firm or a governmental agency may be substituted for the required experience on a year-for-year basis to a maximum of two years.

AND

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

PHYSICAL REQUIREMENTS

Vision sufficient to operate a county approved means of transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards, and to be able to crawl around business equipment for valuation consideration of that equipment.

Classifications

County of Orange
Class Code: 7860GE
Revised: 6-30-00
Previous Revision: 4-26-85

AUDITOR-APPRAISER TRAINEE

BASIC FUNCTION

This is a trainee position, under supervision, to examine and analyze the financial records of businesses for valuation and assessment purposes; to inspect, audit and appraise real, business and personal business property; and to do other work as required.

CLASS CHARACTERISTICS

This class is the entry level in the Auditor-Appraiser series. The class is for training/preparing employees for a promotion to Auditor-Appraiser I. An Auditor-Appraiser Trainee works under definite guidelines to develop sufficient knowledge to independently perform the more complex real, and personal business property auditing and appraisal work. An Auditor-Appraiser Trainee may perform independent audits under definite guidelines and with close review. Certain basic knowledge of auditing and accounting practices and procedures is a requirement.

EXAMPLES OF DUTIES

  1. Learns laws, rules, regulations, procedures and techniques of auditing and appraising.
  2. Conducts audits of real, business and personal property records of small business firms.
  3. Assists in the auditing of real, business and personal property records of large business firms.
  4. Examines and analyzes inventory records, balance sheets, income statements and other accounting records for valuation information and assessment purposes.
  5. Computes depreciation and replacement costs of real and personal business property.
  6. Physically inspects real, and personal business property, including office equipment, merchandise, machinery and other equipment.
  7. May learn to appraise, analyze and estimate the value of boats, aircraft and other real and personal business property for valuation purposes.
  8. Uses data obtained to value real and personal business property.
  9. Interviews taxpayers.
  10. Prepares detailed and comprehensive reports.
  11. Attends training courses.
  12. May be required to make out-of-County trips to audit business records at corporate headquarters

MINIMUM QUALIFICATIONS

Some Knowledge of

Principles and procedures of accounting and auditing.

General business law.

Basic principles of record keeping.

Statistical concepts and terminology.

Ability to

Understand and analyze different accounting systems.

Learn basic property tax laws pertaining to the auditing of property.

Analyze data, prepare accurate records, and submit clear reports.

Learn and apply appraisal principles and techniques.

Meet with the public and representatives of businesses with courtesy and tact.

Use a County-approved means of transportation to perform field work.

QUALIFYING OPTIONS:

EDUCATION

Option I

Possession of a certificate as a Certified Public Accountant issued by the California State Board of Accountancy will meet educational requirements.

Option II

Graduation from an accredited college with a baccalaureate degree, and completion of at least 18 semester or 24 quarter units of accounting and/or auditing. (Units do not have to be separate from

the degree. Example a BS in Accounting should have 24 quarter units as part of the degree, while a BA in History would need the 24 quarter units in addition to the degree.)

Option III

A passing score on the Accountant/Auditor-Appraiser examination ordinarily given by the County of Orange, and at least 18 semester or 24 quarter units of accounting.

CERTIFICATE REQUIRED

Applicants must meet the qualifications for obtaining the Appraiser Certificate issued by the State Board of Equalization or possess a Temporary Appaiser Certificate, by the date application is submitted to the County of Orange.

A permanent certificate must be attained within one year of employment.

PHYSICAL REQUIREMENTS

Vision sufficient, to operate county approved transportation, to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into a laptop computer. The ability to traverse uneven ground for several hundred yards, and to be able to crawl around business equipment for valuation consideration of that equipment.

Classifications

County of Orange
Class Code: 9015SM
Established: 12-10-93

AUTOMATED PURCHASING PROGRAM ADMINISTRATOR

DEFINITION

Under general direction, to administer the operation and maintenance of an accurate and responsive automated inventory and purchasing system; to supervise inventory control staff; and to do other work as required.

CLASS CHARACTERISTICS

This single position class is responsible for the integrity and responsiveness of the Extended Purchasing System (EPS) and Inventory Control System (ICS), which are components of the automated County-wide Automated Purchasing System (CAPS) relating to the GSA/Purchasing and Materiel Management Divisions. This class is distinct from the classes in the Systems Occupations Series in that while this class requires a high level of understanding of the uses and capabilities of appropriate software and hardware, the class does not provide technical systems support, modification, detailed program design, etc.

EXAMPLES OF DUTIES

  1. Trains, assigns, supervises and evaluates the work of staff reviewing inventory and purchasing transactions and monitoring the automated inventory and extended purchasing system. Trains staff in the overall use of the system.

  2. Supervises inventory and purchasing staff system input and output. Reviews and notes any necessary corrections or adjustments and returns to staff for re-entry.

  3. Identifies, analyzes, and takes action or recommends action to be taken to correct problem areas in the EPS/ICS systems and some components of the Governmental Financial System (GFS). Identifies new system requirements and established data base standards in order to maintain an accurate and useful inventory control and automated purchasing system; prepares recommendations in technical and administrative reports in reference to enhancement of system responsiveness. May assist in the development and design of EPS/ICS system modifications in a support/advisory role, including overseeing test runs of modifications as required by systems staff. Provides detailed reports of problem areas to appropriate systems staff.

  4. Analyzes inventory and reorder points, operating and safety stock levels, order and shipping time on all stocked items, reviews items in long supply and recommends disposition, reviews surplus and obsolete items in inventory and provides management with information for cost effective disposition. Coordinates with purchasing staff and system users to ensure that the purchasing/inventory systems is effectively meeting all levels of use.

  5. Designs and reviews reports necessary for purchasing and inventory analysis. Ensures that reports contain correct format and that they are generated at needed intervals (i.e. ad hoc, or ongoing basis, etc.)

  6. Analyzes, interprets and explains policy regulations and operating procedures. Develops, recommends and implements changes in operating polices and procedures. Provides administrative liaison services among County and contractor operations and administrative functions related to the EPS/ICS system.

  7. Analyzes and reviews Purchasing Division price agreements to ensure appropriate system requirements are met. Responsible for the coordination of orders against price agreements.

  8. Supervises the creation of the commodity data base and reviews all related input. Responsible for the maintenance of the entire EPS/ICS data base. Assigns commodity codes to all order items in the system, in order to meet reporting needs of system users.

  9. Develops and maintains security profiles for the use of the EPS/ICS system.

  10. Plans, develops and conducts ongoing training and information sessions for both new users of the purchasing and inventory system and experienced users as system modifications occur. Provides training support on a County-wide basis to all user levels.

MINIMUM QUALIFICATIONS

General Knowledge of:

Administration of large automated purchasing and inventory control system, including system analysis and assisting in system design modification

Principles and techniques of supervision related to training, directing, and evaluation of subordinates.

Inventory control practices required to establish and maintain stock and reorder levels, assure efficient and effective turnover of inventory and procedures for reordering stock.

Data collection techniques for establishing and maintaining inventory records and controls.

Communication skills and techniques required for gathering, evaluating, and preparing oral and written technical reports.

Ability to:

Provide training on a County-wide basis to all levels of personnel on use of the EPS/ICS components of CAPS, including update training as the system is modified.

Train, direct and evaluate subordinates

Understand and utilize the techniques and terminology needed to implement inventory and budgetary controls of and to identify the equipment needed for an automated centralized procurement system.

Collect, analyze and evaluate data to forecast stock levels and inventory requirements; gather technical data from a variety of sources and prepare informational, statistical, and training reports.

Initiate, plan, and coordinate with subordinates the completion of work assignments with a minimum of direction.

Use a County approved means of transportation to travel as needed to work sites.

Experience:

Two years of technical and practical experience that can be directly related to the knowledges and abilities listed above as minimum qualifications.

JTM:mm

111093

Classifications

County of Orange
Class Code: 3318
Revised: 3-9-82
Previous Revision: 10-24-81

AUTOMOTIVE MECHANIC

DEFINITION

Under general supervision, to perform journey level work in overhauling and repairing passenger vehicles and light trucks; and to do other work as required.

EXAMPLES OF DUTIES

  1. Diagnoses vehicle component problems.

  2. Overhauls and repairs engines, automatic and standard transmissions, clutch and brake systems, alternator and starter systems, differentials, pumps, electrical systems, steering systems and other major components of automobiles and light trucks.

  3. Tunes up engines, takes compression tests; repairs standard, electronic and computerized ignition systems and adjusts timing and valves; adjusts, overhauls or replaces carburetor and components; replaces or adjusts emission control systems.

  4. Repairs, vacuums and recharges air conditioning Systems.

  5. Performs front-end alignment and wheel balancing; repairs or replaces exhaust systems, ignition and door locks, window vents and regulators, dash gauges, trunk and glove compartment components; installs special equipment such as extra lights, lightbars, sirens and related components.

  6. Prepares parts requisitions, work time and materiel records.

  7. May drive a tow truck and service disabled vehicles.

MINIMUM QUALIFICATIONS

General Knowledge of

Techniques and methods of overhauling and repairing automotive equipment and related components including engines, transmissions, electrical systems, differentials, air conditioning and emission control systems.

Theory, care and operation of gasoline and diesel power automotive engines and electrical and mechanical components for the maintenance and repair of automobiles and light trucks.

Methods, materials, tools and equipment of the trade and their use in automotive maintenance and repairs.

Preventive maintenance inspection methods.

Ability to

Diagnose mechanical and electrical problems and determine appropriate maintenance work.

Repair and overhaul automotive and light truck equipment and related components with a minimum of supervision.

Perform light duty arc and oxyacetylene welding tasks.

Prepare simple records such as parts requisition forms and work orders and log completed work in individual vehicle folders.

Read, understand and follow oral instructions and written directives such as factory service bulletins, automotive and light truck manuals and memoranda.

Experience/Education

Two years of technical experience which demonstrates possession of the required knowledges and abilities listed above.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of technical experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Tools Required

Incumbents in the Automotive Mechanic class are expected to provide their own hand tools.

BTW:mm

5-4-99

 

Classifications

County of Orange
Class Code: 3319
Revised: 10-24-72
Established: 5-9-72

AUTOMOTIVE MECHANIC LEADWORKER

DEFINITION

Under general supervision, to assign and give lead supervision to journeyman mechanics and helpers in overhauling and repairing passenger vehicles and light trucks; to perform journeyman level automotive mechanic work; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class function in a lead capacity directing the work of automotive mechanics, helpers and other classes engaged in repairing and overhauling automotive and other light equipment.

EXAMPLES OF DUTIES

  1. Acts for the foreman in his absence by reviewing work requests, inspecting equipment to estimate cost of repair, assigning work to mechanics and helpers, giving technical assistance, authorizing ordering of parts, approving completed jobs, maintaining records and providing general supervision to the mechanics and helpers.

  2. Performs journeyman automotive mechanic duties.

  3. Attends training classes offered by automotive vendors to learn new repair methods and maintenance procedures; presents information received at the training classes to personnel in the automotive repair shop.

MINIMUM QUALIFICATIONS

Thorough knowledge of

Techniques and methods of overhauling and repairing automotive equipment and related components including engines, carburetors, electrical systems and transmissions.

Theory, care and operation of internal combustion engines and mechanical components for the maintenance and repair of automobiles and light trucks.

Methods, materials, tools and equipment of the trade and their use in automotive maintenance and repairs.

General knowledge of

Preventive maintenance inspection methods.

Some knowledge of

Principles of supervision.

Ability to

Plan, lay out, direct, inspect and assist in mechanical repair work.

Diagnose and locate mechanical defects and estimate the cost of repair. Repair and overhaul automotive equipment and related components with a minimum of supervision.

Supervise and train employees.

Perform arithmetic operations involving addition, subtraction, multiplication, division and fractional computation.

Read, understand and follow oral instructions and written directives such as factory letters and bulletins, automotive manuals and memorandums.

Prepare records and reports such as time, vehicle, preventive maintenance, repair orders, field repairs, tow service, sublets and warranties reports.

Experience/Education

Three years of technical experience which demonstrates possession of the required knowledges and abilities.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of technical experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class III or higher.

RC:mm

5-5-99

Classifications

County of Orange
Class Code: 3312
Revised: 7-8-80
Previous Revision: 9-26-72

AUTOMOTIVE SERVICE ATTENDANT

DEFINITION

Under supervision, to lubricate, service, park and move automobiles and trucks at a County service station; and to do other work as required.

EXAMPLES OF DUTIES

  1. Services cars, fills gas tanks, checks oil, water, tire pressure and batteries.

  2. Cleans and washes automobiles and maintains the station in a clean and orderly condition.

  3. Changes and repairs tires; balances wheels; adjusts brakes and installs minor accessories such as side and rear view mirrors, wiper blades, light bulbs, etc.

  4. Greases and checks body and chassis of autos and notes any required repair work.

  5. Tightens and replaces belts, changes oil filters; completes preventive maintenance check list, checking items such as lights, fluid levels, water hoses, mufflers and tailpipes.

  6. Writes up, logs and tallies work orders on vehicles; operates P.A. system and answers telephone; maintains simple filing system.

  7. Removes and reinstalls car seats for upholstery repairs.

MINIMUM QUALIFICATIONS

Aptitude for

Detecting mechanical problems while performing automotive services.

Ability to

Lubricate and service automobiles and trucks.

Record information on lube jackets, service orders, gas check and inventory forms.

Read signs, labels, work schedules and simple instructions in English.

Understand and follow oral directions in English.

Write simple messages in English.

Count, add and subtract small numbers.

Speak English sufficiently to communicate clearly to the public.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

DLH:mm

5-4-99

Classifications

County of Orange|
Class Code: 3314
Revised: 3-20-82
Previous Revision and
Title Change: 9-26-72

AUTOMOTIVE SERVICE ATTENDANT SUPERVISOR

DEFINITION

Under general supervision, to assign and supervise the work of Automotive Service Attendants engaged in lubricating and servicing automobiles and trucks; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assigns, reviews, supervises and trains employees with respect to the work involved in operating the service stations.

  2. Takes gasoline meter readings and checks amount of gasoline in storage tanks; checks and records gas cards, work orders, makes entries in parts book and takes daily stock inventory; reorders gasoline and parts as required.

  3. Assists and makes recommendation in budget preparations including personnel requirements.

  4. Evaluates, reviews and establishes standards of performance for subordinates; prepares work schedules; assists in interviews and makes recommendations on the selection of employees.

  5. Checks and ensures station is clean, orderly and in operating condition at all times.

  6. May perform the work of an Automotive Service Attendant in addition to supervisory duties.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles of preventive maintenance, such as the methods of lubricating and servicing automobiles and trucks.

Principles of supervision.

Record preparation and inventory practices.

Ability to

Train, assign, supervise, review and evaluate the work of a group of automotive attendants.

Read and understand written directives and oral instructions.

Maintain and retrieve records and reports for the purpose of audits.

Use a County-approved means of transportation to travel to work sites.

Experience

Considerable experience and/or education which provides the required knowledges and abilities.

VLH:mm

5-4-99

Classifications

County of Orange
Class Code: 3313
Established: 8-22-80

AUTOMOTIVE SERVICE ATTENDANT LEADWORKER

DEFINITION

Under general supervision, to assign work and give lead supervision to Automotive Service Attendants performing automotive service maintenance on automobiles and trucks at County service stations; to perform automotive service maintenance work; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class function in a lead capacity directing the work of Automotive Service Attendants engaged in lubricating, servicing, parking and moving vehicles when the Automotive Service Attendant Supervisor is not present.

EXAMPLES OF DUTIES

  1. Acts for the Automotive Service Attendant Supervisor in his absence in reviewing service requests, coordinating work between service stations, maintaining inventory parts lists and assigning work to and supervising Automotive Service Attendants.

  2. Performs Automotive Service Attendant duties.

  3. Drives regularly to the various County service stations and provides lead supervision and assistance to Automotive Service Attendants; maintains inventory and service records for the various service stations; delivers parts and materials to the various service stations from the central Transportation service station.

MINIMUM QUALIFICATIONS

General Knowledge of

Techniques and methods of detecting mechanical problems while performing automotive service maintenance.

Methods, materials and tools used in the servicing and maintenance of automobiles and trucks.

Ability to

Instruct, train and provide guidance to Automotive Service Attendant employees.

Prepare and maintain records such as time, inventory parts and service scheduling of automobiles and trucks.

Perform the duties required of an Automotive Service Attendant.

Perform mathematical computations involving addition, subtraction, multiplication and division.

Read, understand and follow oral instructions and written directives such as factory letters and bulletins, automotive manuals and memoranda.

Experience

Some experience which would demonstrate possession of the required knowledges and abilities.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

DWD:mm

5-4-99

Classifications

County of Orange
Class Code: 4175HP
Established: 11-10-98
Replaces: Alcohol Nurse and
Mental Health Nurse

BEHAVIORAL HEALTH NURSE

DEFINITION

Under direction, to perform specialized behavioral health nursing, chemical dependency service or case management in a variety of settings; to make psychiatric nursing evaluations and assist a physician in implementing appropriate medical treatment plans; to perform physical nursing assessments; to provide crisis intervention and perform psychiatric casework; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class oversee the general heath and provide behavioral health treatment necessary for behaviorally disabled clients. Incumbents in this class participate in assessing and evaluating a client’s physical and psychiatric condition and assist in developing and implementing an appropriate treatment plan. This class is distinguished from the Staff Nurse class by the additional requirement of specialized training and experience in behavioral health and substance abuse programs, and the application of specialized clinical skills and judgment.

EXAMPLES OF DUTIES

  1. Provides case management services designed to address the psycho-social and medical needs of clients. Interviews and assesses the needs of behaviorally ill clients, initiates plans for care based on assessments and assists clients in cooperating with treatment; relates and interprets medical records and lab reports and psychiatric evaluations to behavioral health program staff; provides skilled nursing input in the formulation of client treatment plans.

  2. Evaluates physical condition of client and identifies evidence of physical illness; prepares written psychiatric evaluations of the individual’s condition and recommends involuntary hospitalization under W.I.C. section 5150, in cases where individuals will not voluntarily accept treatment.

  3. Develops and implements client treatment service plans; conducts individual, group and family therapy and crisis counseling.

  4. Dispenses medications and assists physicians in providing treatment orders; orders medical supplies; stores and disposes of expired medications per HCA policy and procedures.

  5. Observes, identifies, interprets, records and reports changes in client’s condition.

  6. Provides continuity of patient care through linkage, consultation and other types of after care and case management service; assists in securing appropriate living arrangements; evaluates condition of the client in the home environment; identifies evidence of physical or emotional illness and refers to appropriate treatment or service sources; consults with board and care operators and monitors/visits clients at nursing homes.

  7. Provides specialized counseling and education for women and their significant others regarding drug use, parenting, pregnancy and domestic violence.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid Registered Nurse License issued by the California Board of Registered Nursing.

Possession of a valid California Driver License, may be required for some positions.

Education/Experience

Two years of experience as a Registered Nurse, of which at least six months was spent in a psychiatric setting. Graduation from an accredited school of nursing with a bachelor’s degree may be substituted for one year of the required experience.

Knowledge of

Principles and techniques, of diagnosis, treatment and rehabilitation of clients with behavioral, emotional or substance abuse disorders.

Behavior patterns of psychiatric clients with symptoms of emotional disturbance and behavioral illness.

Medications administered to psychiatric clients and their possible side effects.

Medical and psychiatric emergency procedures and laws relating to the involuntary detention of clients with medical/emotional disorders, or substance abuse disorders.

County and community resources for referral.

Sociological, psychological and physical factors involved in psychiatric nursing.

Parenting, child development, pregnancy and domestic violence as it relates to chemical dependency may be required for some assignments.

Ability to

Apply nursing care principles and procedures in the evaluation and treatment of psychiatric clients.

Respond to medical and psychiatric emergencies with appropriate intervention.

Interview, evaluate, conduct individual, group and crisis counseling and transmit information to behavioral health personnel, clients and client families.

Work effectively with individuals and families to assist them in satisfactory solution to behavioral health and/or substance abuse disorders and develop interpersonal therapeutic relationships with clients.

Be sensitive to the socio-economic and cultural differences of clients/client families and its impact on attitudes and behavior.

Establish and maintain effective working relationships with other programs, agencies and the general public.

Speak and write effectively including preparing of clear and concise records and reports.

Physical Characteristics

Body mobility to, walk, bend, stoop and sit for prolonged periods of time (one hour or more); manual dexterity to reach, grasp, manipulate/operate small objects and precision instruments such as those used to take vital signs, draw blood and give injections and to handwrite and/or key data into a computer; vision sufficient to read labels on medications, medical charts and computer screen; hear and speak well enough to communicate with patients in person and by phone.

Environmental Conditions

Will be required to work in a high volume outpatient clinic or in the field as a case manager with patients; may be responsible for security and/or transport of a controlled substance (methadone).

DBL:mm
6-30-99

Classifications

COUNTY OF ORANGE Class Code: 2538SM
Established: 01-12-01
Replaces Principal Coordinating Librarian

Bibliographic Services Supervisor

Definition

Bibliographic Service Supervisor administers a specialized section of the Bibliographic Services Unit. The Orange County Public Library (OCPL) Bibliographic Services Unit is comprised of three specialized sections: Acquisitions, Collection Management and Cataloging.

Class Characteristics

All positions require broad knowledge, experienced judgment and considerable initiative, and the ability to make independent decisions that serve to enhance OCPL's collection, purchase materials timely and cost-effectively, and process materials expediently and accurately. The three specialties work collaboratively to achieve these objectives. All positions hire, train, and evaluate staff. Specific assignment/class characteristics are described below under each specialty area.

Collection Management:

Supervises and manages staff engaged in evaluating a wide variety of book and other library materials and recommending selections to enhance the overall library collection. The unit is comprised of subject experts who recommend acquiring materials based upon evaluating the strength and scope of the present collection, reviewing circulation and use trends, branch profiles and community demographic needs. The unit evaluates the merits of specific materials based upon analysis of a wide variety of professional and technical resources

Acquisitions:

Supervises and manages staff engaged in acquisition of library materials. This unit purchases, receives, and disburses payment for all materials to be provided to the public. Incumbents must work proactively with database, serials, and publisher representatives, evaluate and negotiate contracts with publishers and vendors, oversee contract compliance with vendors, maintain financial records and book/material orders, and research and recommend upgrades in automated acquisitions systems.

Cataloging:

Supervises and manages staff engaged in cataloging, classification, processing, and repair of library materials. Establishes and organizes workflow for the entire unit. Trains professional and paraprofessional staff in the principles and complex procedures of cataloging and classification of library material. Recommends improvements in cataloging procedures, content, and format.

Representative Duties (All Essential Functions are indicated with an asterisk*)

All:

  1. Plan, organize, and supervise a critical centralized technical library function, ensuring effective and efficient overall operations, and provision of high quality responsive library infrastructure services.*

  2. Select, train, review and supervise, either directly all unit staff*

  3. Plan, justify, and prepare budget requests for new positions, equipment, furniture and supplies. Administer and monitor approved section budget*

  4. Plan, develop, distribute and implement annual Materials Selection Plan and the annual replacement, subject enhancement, and weeding schedule for the system* essential for Collection Management Supervisor

  5. Negotiate and administer contracts with book and publishing vendors. *essential for Acquisitions Supervisor

  6. Properly classify, catalog and copy catalog all library materials accurately and efficiently. Incumbents must possess in-depth knowledge of and ability to train others in the most current complex cataloging-specific resources. Plans workflow and problem solves relative to integration of bibliographic and authority files on local automated system and international bibliographic index online bibliographic utilities.*essential for Cataloging Supervisor

  7. Lead internal OCPL committees established to identify, clarify and formulate uniform Bibliographic Services policies and procedures. Research, author, revise and distribute operational policies and procedures

Minimum Qualifications

All Positions must have indepth Knowledge of:

  1. Principles, theories and effective techniques of Library Science, including literature resources and data base research

  2. Library policies, protocols, and procedures, in order to lead staff in interpretation and application of OCPL's mission and objectives

  3. Sound managerial and supervisory principles and practices

  4. OCPL budget process, procedures and objectives in the annual Business Plan

All Positions must have Ability to:

  1. Select, lead, motivate and manage diverse staff levels

  2. Plan, coordinate and oversee the most effective use of staff and resources to achieve system goals

  3. Effectively administer approved section budget

  4. Negotiate effectively among different constituencies with diverging interests to establish and achieve common goals

  5. Write concise, comprehensive, persuasive reports, analyses and correspondence

  6. Maintain technological expertise with computer software, hardware and the Internet sufficient to be able to conduct research, complete reports, effectively use email, etc.

  7. Analyze administrative problems, identify realistic recommendations, and effectively execute solutions with a minimum of direct supervision

Education and/or Experience Minimum Qualifications

Possession of a graduate degree (Master's) in Library Science/Library and Information Science AND four years full time experience performing professional library work that would have applied or developed the required knowledge and abilities, preferably in a public library setting within the area of specialty (Collection Management, Acquisitions or Cataloging) being recruited.

Physical Requirements/Working Conditions

  • Office Environment.

  • Positions in these classes require manual dexterity and visual acuity sufficient to make extensive use of computer keyboards, discern information on computer monitors, and read a wide variety of print materials. Positions also require the ability to clearly and effectively communicate with other staff and colleagues in person and using the telephone.

  • Incumbents may be required to travel to a variety of locations both within and outside of Orange County to attend meetings, training sessions and to complete specific assignments.

Classifications

County of Orange
Established: 1-13-89
Replaces Bindery Operator Series

BINDERY TECHNICIAN SERIES SPECIFICATION

Class Code Class Title
1125 Bindery Technician Trainee
1126 Bindery Technician
1128 Bindery Technician Leadworker

DEFINITION

Under supervision, to assemble and bind printed materials into books1 pamphlets, and other bound documents; to operate a variety of high-speed, computerized or otherwise electronically operated bindery equipment; and to do other work as required.

CLASS CHARACTERISTICS

Bindery Technician Trainee is a trainee class where incumbents learn to satisfactorily operate bindery equipment. There is no permanent status in this class. An incumbent is expected to promote to the journey level of the series.Bindery Technician is the journey class which performs finishing operations by mechanically assembling and binding printed materials into various paperbound formats using high-speed bindery equipment. This class is distinguished from the class of Book Repairer by the use of more sophisticated equipment producing a much larger volume, and the working of raw materials into a finished, collated product. Book Repairer duties involve the application and repair of hard cover bindings for printed books on an individual basis.The class of Bindery Technician Leadworker functions in a lead capacity, monitoring the work performed by Bindery Technicians and Bindery Technician Trainees. Incumbents are expected to train new employees, review work in progress, maintain shop priorities and ensure conformance with production standards, referring problems to supervision.

EXAMPLES OF DUTIES

Performs finishing operations using bindery machines and equipment; sets up and adjusts production equipment; performs trial runs for accuracy and readjusts equipment; trims to size, assembles and binds printed materials into pads, pamphlets, books, and other paperbound documents. Checks supply inventory. Follows prescribed procedures to inform supervision of supply shortages. Performs shipping and receiving duties; counts, wraps and prepares finished material for pick-up or delivery.

MINIMUM QUALIFICATIONS

Bindery Technician Trainee

Experience
No related experience is required. Ability to Learn to operate bindery equipment safely and efficiently; maintain quality and quantity production standards; perform routine preventive maintenance of bindery equipment.Read measurements and perform simple arithmetical calculations involving addition, subtraction, multiplication and division of whole numbers and fractions. Read, write and understand simple instructions in English. Speak English sufficiently to clearly communicate. Use a County-approved means of transportation,

Bindery Technician

Experience
Six months which would have developed the knowledges and abilities listed below.Thorough Knowledge of Bindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive maintenance with minimum supervision. Read, write and understand instructions in English. Speak English sufficiently to communicate clearly.Use a County-approved means of transportation.

Bindery Technician Leadworker

Experience
Eighteen months which would have developed the knowledges and abilities listed below.Thorough Knowledge ofBindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Some Knowledge ofElements of supervision.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive equipment maintenance.Schedule and assign work loads.Provide training on equipment operation and preventive maintenance.Prepare accurate reports.Give and receive oral and written instructions, maintaining and ensuring quality and production standards.Use a County-approved means of transportation.

SD:mm4-15-99

 

Classifications

County of Orange
Established: 1-13-89
Replaces Bindery Operator Series

BINDERY TECHNICIAN SERIES SPECIFICATION

Class Code

Class Title

1125

Bindery Technician Trainee

1126

Bindery Technician

1128

Bindery Technician Leadworker

DEFINITION

Under supervision, to assemble and bind printed materials into books1 pamphlets, and other bound documents; to operate a variety of high-speed, computerized or otherwise electronically operated bindery equipment; and to do other work as required.

CLASS CHARACTERISTICS

Bindery Technician Trainee is a trainee class where incumbents learn to satisfactorily operate bindery equipment. There is no permanent status in this class. An incumbent is expected to promote to the journey level of the series.Bindery Technician is the journey class which performs finishing operations by mechanically assembling and binding printed materials into various paperbound formats using high-speed bindery equipment. This class is distinguished from the class of Book Repairer by the use of more sophisticated equipment producing a much larger volume, and the working of raw materials into a finished, collated product. Book Repairer duties involve the application and repair of hard cover bindings for printed books on an individual basis.The class of Bindery Technician Leadworker functions in a lead capacity, monitoring the work performed by Bindery Technicians and Bindery Technician Trainees. Incumbents are expected to train new employees, review work in progress, maintain shop priorities and ensure conformance with production standards, referring problems to supervision.

EXAMPLES OF DUTIES

Performs finishing operations using bindery machines and equipment; sets up and adjusts production equipment; performs trial runs for accuracy and readjusts equipment; trims to size, assembles and binds printed materials into pads, pamphlets, books, and other paperbound documents. Checks supply inventory. Follows prescribed procedures to inform supervision of supply shortages. Performs shipping and receiving duties; counts, wraps and prepares finished material for pick-up or delivery.

MINIMUM QUALIFICATIONS

Bindery Technician Trainee

Experience
No related experience is required. Ability to Learn to operate bindery equipment safely and efficiently; maintain quality and quantity production standards; perform routine preventive maintenance of bindery equipment.Read measurements and perform simple arithmetical calculations involving addition, subtraction, multiplication and division of whole numbers and fractions. Read, write and understand simple instructions in English. Speak English sufficiently to clearly communicate. Use a County-approved means of transportation,

Bindery Technician

Experience
Six months which would have developed the knowledges and abilities listed below.Thorough Knowledge of Bindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive maintenance with minimum supervision. Read, write and understand instructions in English. Speak English sufficiently to communicate clearly.Use a County-approved means of transportation.

Bindery Technician Leadworker

Experience
Eighteen months which would have developed the knowledges and abilities listed below.Thorough Knowledge ofBindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Some Knowledge ofElements of supervision.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive equipment maintenance.Schedule and assign work loads.Provide training on equipment operation and preventive maintenance.Prepare accurate reports.Give and receive oral and written instructions, maintaining and ensuring quality and production standards.Use a County-approved means of transportation.

SD:mm4-15-99

Classifications

County of Orange
Established: 1-13-89
Replaces Bindery Operator Series

BINDERY TECHNICIAN SERIES SPECIFICATION

Class Code

Class Title

1125

Bindery Technician Trainee

1126

Bindery Technician

1128

Bindery Technician Leadworker

DEFINITION

Under supervision, to assemble and bind printed materials into books1 pamphlets, and other bound documents; to operate a variety of high-speed, computerized or otherwise electronically operated bindery equipment; and to do other work as required.

CLASS CHARACTERISTICS

Bindery Technician Trainee is a trainee class where incumbents learn to satisfactorily operate bindery equipment. There is no permanent status in this class. An incumbent is expected to promote to the journey level of the series.Bindery Technician is the journey class which performs finishing operations by mechanically assembling and binding printed materials into various paperbound formats using high-speed bindery equipment. This class is distinguished from the class of Book Repairer by the use of more sophisticated equipment producing a much larger volume, and the working of raw materials into a finished, collated product. Book Repairer duties involve the application and repair of hard cover bindings for printed books on an individual basis.The class of Bindery Technician Leadworker functions in a lead capacity, monitoring the work performed by Bindery Technicians and Bindery Technician Trainees. Incumbents are expected to train new employees, review work in progress, maintain shop priorities and ensure conformance with production standards, referring problems to supervision.

EXAMPLES OF DUTIES

Performs finishing operations using bindery machines and equipment; sets up and adjusts production equipment; performs trial runs for accuracy and readjusts equipment; trims to size, assembles and binds printed materials into pads, pamphlets, books, and other paperbound documents. Checks supply inventory. Follows prescribed procedures to inform supervision of supply shortages. Performs shipping and receiving duties; counts, wraps and prepares finished material for pick-up or delivery.

MINIMUM QUALIFICATIONS

Bindery Technician Trainee

Experience
No related experience is required. Ability to Learn to operate bindery equipment safely and efficiently; maintain quality and quantity production standards; perform routine preventive maintenance of bindery equipment.Read measurements and perform simple arithmetical calculations involving addition, subtraction, multiplication and division of whole numbers and fractions. Read, write and understand simple instructions in English. Speak English sufficiently to clearly communicate. Use a County-approved means of transportation,

Bindery Technician

Experience
Six months which would have developed the knowledges and abilities listed below.Thorough Knowledge of Bindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive maintenance with minimum supervision. Read, write and understand instructions in English. Speak English sufficiently to communicate clearly.Use a County-approved means of transportation.

Bindery Technician Leadworker

Experience
Eighteen months which would have developed the knowledges and abilities listed below.Thorough Knowledge ofBindery equipment operations, their use and operational capabilities.Minor preventive maintenance techniques for bindery equipment.The qualities of raw paper materials.Departmental priorities, production standards and other shop policies.Some Knowledge ofElements of supervision.Ability toOperate automated and computerized bindery equipment.Maintain high quality and office production standards.Perform routine preventive equipment maintenance.Schedule and assign work loads.Provide training on equipment operation and preventive maintenance.Prepare accurate reports.Give and receive oral and written instructions, maintaining and ensuring quality and production standards.Use a County-approved means of transportation.

SD:mm4-15-99

Classifications

County of Orange
Revised & Lead Board Services
Specialist Established: 2-27-07
Series Established:4-14-98

0637CL BOARD SERVICES TRAINEE
0638CL BOARD SERVICES SPECIALIST
0639CL SR. BOARD SERVICES SPECIALIST
0640CL LEAD BOARD SERVICES SPECIALIST

DEFINITION

Under supervision, to perform specialized office support duties in the Clerk of the Board Department; to provide a variety of services and information to the public and governmental entities relative to Board of Supervisors procedures, policies, ordinances, resolutions, etc.; and to do other work as required.


CLASS CHARACTERISTICS

Incumbents in this series perform specialized office support duties that require thorough knowledge of policies and procedures pertaining to matters before the Board of Supervisors and/or Assessment Appeals Board such as Board agendas, resolutions, ordinances, construction bids, and assessment appeals, etc.


Definition of Levels

Board Services Trainee is the entry level into the series wherein incumbents work under close supervision while learning the practices and procedures used in the Clerk of the Board office. Within six months of appointment, incumbents must demonstrate proficiency to promote to Board Services Specialist. Those incumbents who are not promoted will have failed probation.

Board Services Specialist is the journey level in which incumbents are required to have a working knowledge of the primary procedures and protocol in at least one division of the Clerk of the Board Office. Positions in this class perform a variety of complex and responsible work under supervision typically within a framework of established procedures. Incumbents are required to exercise good judgment and decision making when clear cut procedures do not exist. Incumbents are also expected to demonstrate sufficient skills versatility that they may be assigned to the Assessment Appeals, Board Services or Administration/Files Management Divisions of the Clerk of the Board Office.

Senior Board Services Specialist is the advanced journey level in the series. Senior Board Services Specialists perform the more difficult assignments and are expected to work independently and have a thorough knowledge of the procedures and protocol in at least one division of the Clerk of the Board Office. As Seniors, they assist in the training and provide guidance to Board Services Trainees and Specialists. Senior Board Services Specialists are required to meet higher performance standards than at the journey level and must demonstrate the skills needed to effectively perform advanced journey level work.

Lead Board Services Specialist is the leadworker level in the series and have assignments with significantly more independence and responsibility. Lead Board Services Specialists perform the most complex assignments and/or function as team leaders for a group of Board Services Trainees, Specialists, Seniors and other office support staff. As leadworkers, they train, check and correct the work of other staff, and coordinate and distribute assignments to ensure deadlines are met and priority work is completed. In the Assessment Appeals Division, the Lead Board Services Specialists serve as hearing clerks for the Assessment Appeals Boards. They are required to clerk the assessment appeals hearings in a public forum and are expected to have a thorough knowledge of the codes and regulations and County policies and procedures governing the process.. Outside of the hearings they are responsible for finalizing hearings minutes and processing actions of the boards and coordinating them with the other property tax administration departments and they provide administrative support for hearing officers and board members. In the Board Services Division the Lead Board Services Specialists are the Agenda Coordinators for the Board of Supervisors hearing process. They are responsible for coordinating and managing the agenda preparation process among Clerk of the Board, County Executive Office and agencies/departments. They are expected to have a thorough knowledge of the Brown and Maddy Acts, legal noticing requirements and the Board of Supervisors policies and procedures that govern the agenda and hearings process. After the Board hearings, they are responsible for preparation of the minutes and related documents.


EXAMPLES OF DUTIES

  1. Reviews documents to be placed on the Board of Supervisors and/or Assessment Appeals agendas; checks documents for sufficiency, accuracy and conformance with County policies and procedures including but not limited to reviewing recommended actions and verifying attachments such as maps, agreements, leases, reports, bonds, deeds, etc. are attached and have received required County Counsel and County Executive Office concurrence prior to filing with the Board of Supervisors or the Assessment Appeals Board or Hearing Officer. Works with multiple parties to resolve discrepancies and/or omissions in documents.

  2. Composes titles of items for placement on Board of Supervisors agendas meeting Brown Act requirements.

  3. Determines proper placement of items on the agenda; identifies the types of actions required such as Minute Orders, Resolutions or Ordinances; assigns numbers to agenda items.

  4. Processes assessment appeal petitions for the equalization of real and personal property assessments, schedules hearings before the Assessment Appeals Boards and Hearing Officers, and clerks, records and communicates actions taken by the Boards and Hearing Officers.

  5. Notifies petitioners and Assessor Department of Assessment Appeals Hearings; swears in petitioners and witnesses; records minutes, computes new assessed values; performs follow-up actions.

  6. Distributes documents reflecting Board action to appropriate parties including county agency/department heads, commissions, attorneys, petitioners, and concerned individuals.

  7. Uses computer to prepare agenda for printing; proofreads Agenda for accuracy, correctness and clarity.

  8. Prepares public notices and ensures such notices are published in a timely manner in newspapers and other publications.

  9. Prepares public notices and ensures such notices are published to meet legal requirements in newspapers and other publications.

  10. Composes synopsis of Board of Supervisors meetings for weekly publications.

  11. Answers oral and written inquiries regarding Board and Assessment Appeal meetings and procedures.

  12. May function as clerk to the Assessment Appeals Board by recording minutes of Appeals Hearings; computes the amounts of tax reduction when granted; converts adjustments in full cash value to assessed values

  13. Sets dates for annexation – and district-related hearings.

  14. Receives bids and conducts public openings for construction projects, school bonds and leases, etc:

  15. Receives and processes claims against the County and subpoenas.

  16. Receives and processes the County’s and Special District’s Conflict of Interest filings including oral and written communications with departmental coordinators and late filers.

  17. Maintains records of Boards, Commissions and Committees; reviews appointments to ensure compliance with by-laws and applicable codes and regulations; prepares and posts annual Notice of Vacancies.

  18. Maintains files of official records of the Board of Supervisors, Assessment Appeals and boards, commissions and other groups and researches and retrieve records to comply with Public Record Act and other information requests.

  19. Manage the retention and destruction of official documents in compliance with Records Retention Schedule.

  20. Performs a variety of other duties as required.


MINIMUM QUALIFICATIONS

Required Knowledges (Ranging from “some” to “thorough” depending on level).

Modern office practices and procedures. Procedures, ordinances and laws related to the Clerk of the Board Office, administrative and/or public hearings.

Methods, procedures and filing systems used to record, store and retrieve various types of records which may include automated databases, microfilm, or warehousing of files.

Procedures used to receive construction bids, process sale of school bonds, publish and set hearing dates.


Ability to

Effectively communicate with people from varying backgrounds, organizational levels and with diverse purposes for seeking assistance from the Clerk of the Board Office.

Present a professional and customer service oriented image including times when under pressure and/or when dealing with people who may be upset or hostile.

Locate, gather, understand and provide accurate information to county staff, members of the public and others.

Exercise good judgment in solving problems and carrying out assigned responsibilities.

Establish and maintain cooperative working relationships.

Keyboard at a corrected rate of 45 words per minute.

See well enough to read fine print text, computer printouts and documents which may be carbon or photocopies and read data and/or documents on a computer screen.

Hear well enough to understand and respond to oral inquiries often with competing background noise.

Use hands and wrists repetitively to keyboard and/or manually write information for prolonged periods.

Sit at a desk for prolonged periods.

Move through the office at a reasonable pace in order to access files from desks and file cabinets, and to assist the public at the front counter.

Bend and stoop to retrieve files, and lift files at and above shoulder level may be required for some assignments.


Education/Experience

Board Services Trainee – Two years general office experience which would have developed the required abilities listed above.

Board Services Specialist – Six months as a Board Services Trainee with the County of Orange or comparable position with another department, municipal or county government.

Senior Board Services Specialist – One year as a Board Services Specialist with the County of Orange or comparable position with another department, municipal or county government.

Lead Board Services Specialist – Two years as a Board Services Specialist with the County of Orange or comparable position with another department, municipal or county government.

Classifications

County of Orange
Revised & Lead Board Services
Specialist Established: 2-27-07
Series Established:4-14-98

0637CL BOARD SERVICES TRAINEE
0638CL BOARD SERVICES SPECIALIST
0639CL SR. BOARD SERVICES SPECIALIST
0640CL LEAD BOARD SERVICES SPECIALIST

DEFINITION

Under supervision, to perform specialized office support duties in the Clerk of the Board Department; to provide a variety of services and information to the public and governmental entities relative to Board of Supervisors procedures, policies, ordinances, resolutions, etc.; and to do other work as required.


CLASS CHARACTERISTICS

Incumbents in this series perform specialized office support duties that require thorough knowledge of policies and procedures pertaining to matters before the Board of Supervisors and/or Assessment Appeals Board such as Board agendas, resolutions, ordinances, construction bids, and assessment appeals, etc.


Definition of Levels

Board Services Trainee is the entry level into the series wherein incumbents work under close supervision while learning the practices and procedures used in the Clerk of the Board office. Within six months of appointment, incumbents must demonstrate proficiency to promote to Board Services Specialist. Those incumbents who are not promoted will have failed probation.

Board Services Specialist is the journey level in which incumbents are required to have a working knowledge of the primary procedures and protocol in at least one division of the Clerk of the Board Office. Positions in this class perform a variety of complex and responsible work under supervision typically within a framework of established procedures. Incumbents are required to exercise good judgment and decision making when clear cut procedures do not exist. Incumbents are also expected to demonstrate sufficient skills versatility that they may be assigned to the Assessment Appeals, Board Services or Administration/Files Management Divisions of the Clerk of the Board Office.

Senior Board Services Specialist is the advanced journey level in the series. Senior Board Services Specialists perform the more difficult assignments and are expected to work independently and have a thorough knowledge of the procedures and protocol in at least one division of the Clerk of the Board Office. As Seniors, they assist in the training and provide guidance to Board Services Trainees and Specialists. Senior Board Services Specialists are required to meet higher performance standards than at the journey level and must demonstrate the skills needed to effectively perform advanced journey level work.

Lead Board Services Specialist is the leadworker level in the series and have assignments with significantly more independence and responsibility. Lead Board Services Specialists perform the most complex assignments and/or function as team leaders for a group of Board Services Trainees, Specialists, Seniors and other office support staff. As leadworkers, they train, check and correct the work of other staff, and coordinate and distribute assignments to ensure deadlines are met and priority work is completed. In the Assessment Appeals Division, the Lead Board Services Specialists serve as hearing clerks for the Assessment Appeals Boards. They are required to clerk the assessment appeals hearings in a public forum and are expected to have a thorough knowledge of the codes and regulations and County policies and procedures governing the process.. Outside of the hearings they are responsible for finalizing hearings minutes and processing actions of the boards and coordinating them with the other property tax administration departments and they provide administrative support for hearing officers and board members. In the Board Services Division the Lead Board Services Specialists are the Agenda Coordinators for the Board of Supervisors hearing process. They are responsible for coordinating and managing the agenda preparation process among Clerk of the Board, County Executive Office and agencies/departments. They are expected to have a thorough knowledge of the Brown and Maddy Acts, legal noticing requirements and the Board of Supervisors policies and procedures that govern the agenda and hearings process. After the Board hearings, they are responsible for preparation of the minutes and related documents.


EXAMPLES OF DUTIES

  1. Reviews documents to be placed on the Board of Supervisors and/or Assessment Appeals agendas; checks documents for sufficiency, accuracy and conformance with County policies and procedures including but not limited to reviewing recommended actions and verifying attachments such as maps, agreements, leases, reports, bonds, deeds, etc. are attached and have received required County Counsel and County Executive Office concurrence prior to filing with the Board of Supervisors or the Assessment Appeals Board or Hearing Officer. Works with multiple parties to resolve discrepancies and/or omissions in documents.

  2. Composes titles of items for placement on Board of Supervisors agendas meeting Brown Act requirements.

  3. Determines proper placement of items on the agenda; identifies the types of actions required such as Minute Orders, Resolutions or Ordinances; assigns numbers to agenda items.

  4. Processes assessment appeal petitions for the equalization of real and personal property assessments, schedules hearings before the Assessment Appeals Boards and Hearing Officers, and clerks, records and communicates actions taken by the Boards and Hearing Officers.

  5. Notifies petitioners and Assessor Department of Assessment Appeals Hearings; swears in petitioners and witnesses; records minutes, computes new assessed values; performs follow-up actions.

  6. Distributes documents reflecting Board action to appropriate parties including county agency/department heads, commissions, attorneys, petitioners, and concerned individuals.

  7. Uses computer to prepare agenda for printing; proofreads Agenda for accuracy, correctness and clarity.

  8. Prepares public notices and ensures such notices are published in a timely manner in newspapers and other publications.

  9. Prepares public notices and ensures such notices are published to meet legal requirements in newspapers and other publications.

  10. Composes synopsis of Board of Supervisors meetings for weekly publications.

  11. Answers oral and written inquiries regarding Board and Assessment Appeal meetings and procedures.

  12. May function as clerk to the Assessment Appeals Board by recording minutes of Appeals Hearings; computes the amounts of tax reduction when granted; converts adjustments in full cash value to assessed values

  13. Sets dates for annexation – and district-related hearings.

  14. Receives bids and conducts public openings for construction projects, school bonds and leases, etc:

  15. Receives and processes claims against the County and subpoenas.

  16. Receives and processes the County’s and Special District’s Conflict of Interest filings including oral and written communications with departmental coordinators and late filers.

  17. Maintains records of Boards, Commissions and Committees; reviews appointments to ensure compliance with by-laws and applicable codes and regulations; prepares and posts annual Notice of Vacancies.

  18. Maintains files of official records of the Board of Supervisors, Assessment Appeals and boards, commissions and other groups and researches and retrieve records to comply with Public Record Act and other information requests.

  19. Manage the retention and destruction of official documents in compliance with Records Retention Schedule.

  20. Performs a variety of other duties as required.


MINIMUM QUALIFICATIONS

Required Knowledges (Ranging from “some” to “thorough” depending on level).

Modern office practices and procedures. Procedures, ordinances and laws related to the Clerk of the Board Office, administrative and/or public hearings.

Methods, procedures and filing systems used to record, store and retrieve various types of records which may include automated databases, microfilm, or warehousing of files.

Procedures used to receive construction bids, process sale of school bonds, publish and set hearing dates.


Ability to

Effectively communicate with people from varying backgrounds, organizational levels and with diverse purposes for seeking assistance from the Clerk of the Board Office.

Present a professional and customer service oriented image including times when under pressure and/or when dealing with people who may be upset or hostile.

Locate, gather, understand and provide accurate information to county staff, members of the public and others.

Exercise good judgment in solving problems and carrying out assigned responsibilities.

Establish and maintain cooperative working relationships.

Keyboard at a corrected rate of 45 words per minute.

See well enough to read fine print text, computer printouts and documents which may be carbon or photocopies and read data and/or documents on a computer screen.

Hear well enough to understand and respond to oral inquiries often with competing background noise.

Use hands and wrists repetitively to keyboard and/or manually write information for prolonged periods.

Sit at a desk for prolonged periods.

Move through the office at a reasonable pace in order to access files from desks and file cabinets, and to assist the public at the front counter.

Bend and stoop to retrieve files, and lift files at and above shoulder level may be required for some assignments.


Education/Experience

Board Services Trainee – Two years general office experience which would have developed the required abilities listed above.

Board Services Specialist – Six months as a Board Services Trainee with the County of Orange or comparable position with another department, municipal or county government.

Senior Board Services Specialist – One year as a Board Services Specialist with the County of Orange or comparable position with another department, municipal or county government.

Lead Board Services Specialist – Two years as a Board Services Specialist with the County of Orange or comparable position with another department, municipal or county government.

Classifications

County of Orange
Class Code: 3148
Revised: 2-13-73
Previous Revision: 7-11-72

BODY AND PAINT MECHANIC

DEFINITION

Under general supervision, to perform journeyman level work in repairing, modifying and painting automobiles and heavy equipment exteriors and interiors; and to do other work as required.

EXAMPLES OF DUTIES

  1. Straightens and repairs automobile and heavy equipment fenders, body panels and metal surfaces; removes dents and welds tears in surfaces; fills rough areas and grinds and sands surfaces; repairs and fabricates fiberglass parts and surfaces.

  2. Fine sands and prime coats exterior and interior or automobile and equipment surfaces in preparation for finish painting.

  3. Mixes, matches and applies paint with spray gun.

  4. Builds, repairs or replaces wood side boards and stakes on truck beds.

  5. Installs specialized equipment such as sirens, lights, mounts and brackets including making necessary wiring installations.

  6. Repairs or replaces door hinges, locks, glass run channels, windows, windshields and allied parts.

  7. Repairs and replaces interior trim and upholstery.

  8. Does electric arc, acetylene and heliarc welding to modify and repair damaged vehicles and equipment.

  9. Installs basic automotive wiring systems.

  10. Fabricates from sheet metal modifications to vehicles and equipment to alter original configurations.

  11. May supervise the activities of assigned helpers.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Testing considerations and techniques necessary to insure the reliability and safety of a vehicle’s frame, chassis and running gear.

General Knowledge of

Methods, tools and equipment used in body and fender repair work.

Methods, tools and equipment and materials used in the painting and finishing of automobiles, trucks and other equipment.

Ability to

Perform body and fender work at the journeyman level to include repairing, modifying or painting automobiles, trucks and other equipment.

Set up and operate electric arc, heliarc and acetylene welding equipment in order to accomplish precision welding on various types of metals which are characteristic of automobile repair work.

Work independently from written and oral instructions, grams, schematics, sketches, specifications and rough drafts.

Use parts manuals to look up and record information on replacement materials required in body and fender repair work.

Make itemized repair estimates by identifying the cost and parts necessary to repair damaged equipment.

Experience/Education

Considerable training and/or experience performing duties which would demonstrate the application of the knowledges and abilities listed above.

License

Possession of or ability to obtain prior to appointment a valid California Driver License, Class III or higher.

RC:mm

5-4-99

 

Classifications

COUNTY OF ORANGE

Branch Librarian Series Established: 01-12-01

Replaces Administrative Librarian;

Senior Administrative Librarian and

Principal Administrative Librarian

BRANCH LIBRARIAN SERIES

2518SM Branch Librarian

2520SM Senior Branch Librarian

2522SM Regional Branch Librarian

Definition

Positions in this series lead staff and manage and direct all activities within branch libraries. They are responsible and accountable for budget and personnel, collection development, program planning, community needs assessment/awareness, and public relations.

Class Characteristics

All classes require broad knowledge, experienced judgment and considerable independence and initiative to make decisions, collaborate effectively with colleagues and community members, and project, plan for and implement library services based upon current and future needs.

Branch Librarian:

The class is generally distinguished from higher levels by responsibility for a smaller collection, and lower overall circulation. Incumbents, because of more limited staff resources, may also spend a greater amount of time performing professional librarian duties than other branch librarian levels.

Senior Branch Librarian:

Senior Branch Librarian is generally distinguished from Branch Librarian by responsibility for a larger branch collection, overall circulation and a larger staff with more and higher level professional level librarians.

Regional Branch Librarian:

Regional libraries contain major reference centers that serve all library branches within specified geographical boundaries, and contain specialized reference collections for Countywide use. Regional Branch Librarian is distinguished from other Branch Librarian classes by its dual primary responsibilities to support regional programs and to manage all the operations of branches with very large collections, high circulation, and the most diverse and highest level staffs.

Representative Duties (All Essential Functions are indicated with an asterisk*)

All:

Manage and direct a branch library, ensuring effective and efficient overall operations, and provision of high quality responsive library services to the general public*

Select, train, mentor and review, either directly or through subordinate supervisors, professional, paraprofessional, clerical, extra help and volunteer staff*

Plan, develop justification for, and prepare budget requests for branch renovations, new positions, equipment, furniture and supplies. Administer and monitor branch budget*

Plan and develop programs to acquire, distribute and enhance specialized collections to serve the needs of the local community

Oversee facility maintenance and improvements, including monitoring work in progress by contractors. Plan for efficient use of the branch facility, including meeting rooms and public space, shelving, and circulation desk*

Manage branch materials acquisition and collection development program. Participate in system-wide collection development to ensure that the branch book collections meets the needs of communities OCPL serves*

Plan, prepare, and organize effective publicity materials to promote library programs and services; organize special events

Work in concert with community groups and city officials to facilitate local projects, promote library services, and to ensure positive communication with and dealings between OCPL and local communities*

Mentor and/or coordinate branch Friends of the Library group. Research, identify and coordinate fund-raising efforts; participate in budget planning and expenditure of Friends' revenues.

Anticipate and recommend branch automation needs and resolve automation issues in coordination with OCPL's Automated Services unit.

Oversee administration of OCPL's late fee/fine debt collection policies, including developing and negotiating payment programs with patrons

Serve on a variety of internal OCPL committees established to identify, clarify and formulate uniform policies and procedures. Research, author, revise and distribute operational policies and procedures

Serve as a District Extra Help Coordinator. Recruit, interview, select and train extra help staff to serve as substitute staff at all levels throughout prescribed geographical regions.

Recommend and implement reference policies and programs. Maintain and enhance large specialist reference collections for system-wide use * (essential for Regional Branch Librarians)

Minimum Qualifications

All Levels Knowledge of:

Principles and effective techniques of operating technologically current public libraries

Library policies, protocols, and procedures, in order to lead staff in interpretation and application of OCPL's mission and objectives

Sound managerial principles and practices

OCPL budget process, procedures and objectives in the annual Business Plan

Effective public relations practices

Reference research, computer hardware, software, library-specific integrated automation systems, Internet use and research, and the principles of book and media evaluation and selection

All Levels Ability to:

Select, lead, motivate and manage all levels of staff, including volunteers

Manage the most effective use of staff, facilities and resources to achieve branch and system goals

Maintain expertise in library service trends, innovations and developments. Pursue professional development.

Effectively administer approved branch budget

Negotiate effectively among different constituencies with diverging interests to establish and achieve common goals

Write concise, comprehensive, persuasive reports, analyses and correspondence

Analyze administrative problems, identify realistic recommendations, and effectively execute solutions with a minimum of guidance or supervision

Deal diplomatically and insightfully with library issues in the midst of public scrutiny and political pressures.

Education and/or Experience Minimum Qualifications

Branch Librarian: Possession of a graduate degree (Master's) in Library Science/Library and Information Science AND three years full time experience performing professional library work that would have applied or developed the required knowledge and abilities

OR: One year full time experience as an OCPL Librarian II or higher level.

Senior Branch Librarian: Possession of a graduate degree (Master's) in Library Science/Library and Information Science AND five years library experience that demonstrates the abilities and knowledge referenced above

OR: Three years full time experience as an OCPL Librarian II or higher level

Regional Branch Librarian: Possession of a graduate degree (Master's in Library Science/Library and Information Science AND six years library experience that demonstrates the abilities and knowledge referenced above

OR: Three years full time experience as an OCPL Senior Branch Librarian

OR: Four years full time experience as an OCPL Branch Librarian

Physical Requirements/Working Conditions

Public Library/Office Environment. Most assignments require constant and in-depth contact with the public

Positions in these classes require manual dexterity and visual acuity sufficient to make extensive use of computer keyboards, discern information on computer monitors, and read a wide variety of print materials. Positions also require the ability to clearly and effectively communicate with other staff, colleagues and the general public in person and using the telephone

Most positions in these classes require the ability to work a varied schedule that includes nights and weekends, including Sundays.

Incumbents must be able to travel to a variety of locations both within and outside of Orange County to attend meetings, training sessions and to complete specific assignments.

License Requirement: Incumbents must possess a valid Class C or higher California Driver's License by the date of hire.

Classifications

County of Orange
Class Code: 5320
Revised: 7-24-81
Previous Revision: 8-1-72

BUILDING INSPECTOR I

DEFINITION

Under general supervision, conduct field inspections and check construction and site plans for a variety of structures and sites being constructed, altered or repaired to insure compliance to State and County codes and ordinances; assume duties of Senior Building Inspector when absent; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to conduct on the site inspections and special investigations of primarily residential structures in any one of the following specialty areas: structural, electrical, plumbing or mechanical. In addition, some assignments may include inspection of swimming pools and, on a training basis, inspection of oil fields and oil wells, mobile home parks, signs, relocated buildings. Work is usually performed independent of direct supervision. On a training basis, responsibilities may include plan checking or inspection of commercial structures.

EXAMPLES OF DUTIES

  1. Performs inspections of various phases of building construction for compliance to the various building codes.

  2. Assists contractors, architects, craftsmen and the public in the clarification of code requirements.

  3. Inspects and approves work at each of the required stages of completion or orders necessary corrective action in writing; makes final inspections, prepares reports of inspections and work completed.

  4. Inspects and approves the structural parts of buildings such as foundations, floors, framing, roofs, plaster and masonry.

  5. Inspects and approves electrical installations and material such as electrical circuits and conduits.

  6. Inspects and approves plumbing parts and installation, sewer, water and gas lines and disposal systems.

  7. Inspects and approves heating, ventilating, air conditioning and refrigeration installations, parts and equipment.

  8. Inspects and approves construction of mobile home parks; makes periodic maintenance inspections of mobile home parks and accessory structures; inspects building to be moved and their completion at the proposed sites; inspects signs and sign locations and makes periodic inspections of directional signs and the construction of swimming pools.

  9. Inspects oil fields, oil wells and related structures and facilities.

  10. Investigates code violations, posts stop work notices and prepares reports of findings.

  11. Inspects plans and layouts and may perform plan checking on a training or relief basis.

  12. Inspects Planning Commission conditions on active permits.

  13. Inspects conditions on certain encroachment permits.

MINIMUM QUALIFICATIONS

Knowledge of

General provisions of the uniform building codes, State and local regulations with a good knowledge of a designated specialty.

The application of modern building materials, tools and practices.

Ability to

Read and interpret plans and specifications.

Prepare clear and concise reports; write or print clear, concise instructions on notices to correct work.

Make inspections, detect deviations from approved plans and specifications, secure compliance and if necessary enforce building code regulations through appropriate administrative action.

Detect substandard materials and workmanship.

Understand and explain specific code requirements.

Maintain effective working relationship with the public and persons engaged in construction and building trades.

Learn the various building codes.

Use a County-approved means of transportation to travel to and from field locations.

RS mm

8-17-99

Classifications

County of Orange
Class Code: 5322
Revised: 7-24-81
Previous Revision:

BUILDING INSPECTOR II

DEFINITION

Under general supervision, conduct field inspections and check construction and site plans for a variety of structures and sites being constructed, altered or repaired to insure compliance to State and County codes and ordinances; assume duties of Senior Building Inspector when absent; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to conduct on the site inspections and special investigations of residential structures in any two of the following areas: structural, electrical, plumbing or mechanical. In addition, some assignments may include inspection of swimming pools and, on a training basis, the inspection of oil fields and oil wells, mobile home parks, signs, relocated buildings. Work is usually performed independent of direct supervision. On a training basis, responsibilities may include plan checking or inspection of commercial structures.

EXAMPLES OF DUTIES

  1. Performs inspections in two specialty areas of various phases of building construction for compliance to the various building codes.

  2. Assists contractors, architects, craftsmen and the public in the clarification of code requirements.

  3. Inspects and approves work at each of the required stages of completion or orders necessary corrective action in writing; makes final inspections, prepares reports of inspections and work completed.

  4. Inspects and approves the structural parts of buildings such as foundations, floors, framing, roofs, plaster and masonry.

  5. Inspects and approves electrical installations and material such as electrical circuits and conduits.

  6. Inspects and approves plumbing parts and installation, sewer, water and gas lines and disposal systems.

  7. Inspects and approves heating, ventilating, air conditioning and refrigeration installations, parts and equipment.

  8. Inspects and approves construction of mobile home parks; makes periodic maintenance inspections of mobile home parks and accessory structures; inspects buildings to be moved and their completion at the proposed sites; inspects signs and sign locations and makes periodic inspections of directional signs and the construction of swimming pools.

  9. Inspects oil fields, oil wells and related structures and facilities.

  10. Investigates code violations, posts stop work notices and prepares reports of findings.

  11. Inspects plans and layouts and may perform plan checking on a training or relief basis.

  12. Inspects Planning Commission conditions on active permits.

  13. Inspects conditions on certain encroachment permits.

MINIMUM QUALIFICATIONS

Knowledge of

General provisions of the uniform building codes, State and local regulations with a good knowledge of two designated specialties.

The application of modern building materials, tools and practices.

Ability to

Read and interpret plans and specifications.

Prepare clear and concise reports; write or print clear, concise instructions on notices to correct work.

Make inspections, detect deviations from approved plans and specifications, secure compliance and if necessary enforce building code regulations through appropriate administrative action.

Detect substandard materials and workmanship.

Understand and explain specific code requirements.

Maintain effective working relationship with the public and persons engaged in construction and building trades.

Learn the various building codes.

Use a County-approved means of transportation to travel to and from field locations.

RS:mm

8-19-99

Classifications

County of Orange
Class Code: 5323
Revised: 7-24-81
Previous Revision:

BUILDING INSPECTOR III

DEFINITION

Under general supervision, conduct field inspections and check construction and site plans for a variety of structures and sites being constructed, altered or repaired to insure compliance to State and County codes and ordinances; assume duties of Senior Building Inspector when absent; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to conduct on the site inspections and special investigations of residential structures in any three of the following areas: structural, electrical, plumbing or mechanical. In addition, some assignments may include inspection of swimming pools and, on a training basis, the inspection of oil fields and oil wells, mobile home parks, signs, relocated buildings. Work is usually performed independent of direct supervision. On a training basis, responsibilities may include plan checking or inspection of commercial structures.

EXAMPLES OF DUTIES

  1. Performs inspections in three specialty areas of various phases of building construction for compliance to the various building codes.

  2. Assists contractors, architects, craftsmen and the public in the clarification of code requirements.

  3. Inspects and approves work at each of the required stages of completion or orders necessary corrective action in writing; makes final inspections, prepares reports of inspections and work completed.

  4. Inspects and approves the structural parts of buildings such as foundations, floors, framing, roofs, plaster and masonry.

  5. Inspects and approves electrical installations and material such as electrical circuits and conduits.

  6. Inspects and approves plumbing parts and installation, sewer, water and gas lines and disposal systems.

  7. Inspects and approves heating, ventilating, air conditioning and refrigeration installations, parts and equipment.

  8. Inspects and approves construction of mobile home parks; makes periodic maintenance inspections of mobile home parks and accessory structures; inspects buildings to be moved and their completion at the proposed sites; inspects signs and sign locations and makes periodic inspections of directional signs and the construction of swimming pools.

  9. Inspects oil fields, oil wells and related structures and facilities.

  10. Investigates code violations, posts stop work notices and prepares reports of findings.

  11. Inspects plans and layouts and may perform plan checking on a training or relief basis.

  12. Inspects Planning Commission conditions on active permits.

  13. Inspects conditions on certain encroachment permits.

MINIMUM QUALIFICATIONS

Knowledge of

General provisions of the uniform building codes, State and local regulations with a good knowledge of three designated specialties.

The application of modern building materials, tools and practices.

Ability to

Read and interpret plans and specifications.

Prepare clear and concise reports; write or print clear, concise instructions on notices to correct work.

Make inspections, detect deviations from approved plans and specifications, secure compliance and if necessary enforce building code regulations through appropriate administrative action.

Detect substandard materials and workmanship.

Understand and explain specific code requirements.

Maintain effective working relationship with the public and persons engaged in construction and building trades. Learn the various building codes.

Use a County-approved means of transportation to travel to and from field locations.

RS:mm

8-24-99

Classifications

County of Orange
Class Code: 5324
Revised: 7-24-81
Previous Revision:

BUILDING INSPECTOR IV

DEFINITION

Under general supervision, to conduct field inspections and check construction and site plans for a wide variety of structures and sites under construction, alteration or repair for compliance to State and County codes and ordinances; assume duties of Senior Building Inspector when absent; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to conduct on site inspections and special investigations of residential structures in all the following specialty areas: structural, electrical, plumbing and mechanical; or are assigned inspection and special investigation of commercial, industrial, or the most difficult complex residential structures in one specialty area. Assignments may include investigation of code violations, inspection of oil fields and oil wells, mobile home parks, signs, relocated buildings, swimming pools and may also include electrical, plumbing and mechanical plan checking of structures and site plans.

EXAMPLES OF DUTIES

  1. Performs inspections in all designated specialty areas of various phases of residential building construction for compliance to the various building codes or performs inspections in one specialty area of commercial, industrial and complex residential structures.

  2. Field checks electrical plans, layouts and site plans of residential, commercial and industrial buildings for proper installation and use of materials to insure compliance to electrical codes; inspects complex and difficult electrical installations in the field.

  3. Field checks plumbing and mechanical plans, layouts and site plans of residential, commercial and industrial buildings for proper installation and use of material to insure compliance to plumbing and mechanical codes; inspects complex and difficult plumbing installations including automatic fire sprinkler systems, sewer plants, sewer lines, and air conditioning systems.

  4. Makes inspections of the more complex or difficult residential and apartment construction involving unusual engineering design, methods and materials or mechanical systems and equipment.

  5. Inspects and approves work at each of the required stages of completion and orders corrective action if necessary; makes final inspections for compliance to pertinent laws, regulations and codes; prepares reports of inspections and work completed; investigates code violations, post "Stop Work" notices and prepares reports of findings.

  6. Advises and interprets codes to laymen, contractors, architects and others as required.

  7. Makes studies and investigations of such problems as converting the use of a building, condemning a building or bringing a violation case to prosecution; prepares reports of findings and recommends departmental action.

  8. Inspects and approves construction of mobile home parks, signs and sign locations, directional signals, active and inactive oil fields, oil wells and related structures.

  9. Assists supervising personnel in the maintenance training of multi-specialty inspection personnel.

  10. Inspects Planning Commission conditions on active permits.

  11. Inspects conditions on certain encroachment permits.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The uniform building codes, State and local regulations pertinent to all designated inspection specialties in residential construction or to a single inspection specialty in commercial, industrial and complex residential construction.

The application of modern building materials, tools and practices in all specialties of residential construction or in one specialty of commercial, industrial and complex residential construction.

Ability to

Read and interpret plans and specifications.

Prepare clear and concise reports; write or print clear, concise instruction on notices to correct work.

Make inspections, enforce regulations and detect deviations from approved plans and specifications of complex structures and difficult cases.

Detect substandard materials and workmanship.

Interpret and advise on specific complex code requirements.

Maintain effective working relationship with the public and persons engaged in construction and building trades.

Use a County-approved means of transportation to travel to and from field locations.

Experience

Prior on-the-job experience and training which demonstrate the knowledges and abilities listed as minimum qualifications.

RS:mm

8-24-99

Classifications

County of Orange
Class Code: 9001
Revised: 6-22-84
Previous Revision: 8-14-73

BUYER I

DEFINITION

Under general supervision, to purchase or negotiate the purchase of materials, supplies, equipment and services for use by County departments, districts and other public agencies; and to do other work as required.

CLASS CHARACTERISTICS

Buyer I is a recruiting and training class for positions in the Buyer series. The next higher level, Buyer II, carries out a broad range of complex buying assignments. The work in this class is initially subject to frequent review which lessens as the incumbent becomes more experienced.

EXAMPLES OF DUTIES

  1. Purchases specific categories of items for County agencies/departments, districts and other public agencies.

  2. Reviews requisitions for completeness; groups items to facilitate bids on larger quantities; assists in researching and interfacing with departmental representatives and assists in the preparation of specifications on items to be bid under close supervision.

  3. 3.Determines appropriate sources of supply; obtains bids bytelephone, letter, personal contact formal and/or informal bid procedures. Maintains updated bid lists.

  4. Under supervision, reviews bids for legal correctness, price and acceptability of items with respect to specification and quality; determines vendor from whom purchases will be made and awards purchase order(s).

  5. Interviews salesmen to obtain information on new products and commodity trends.

  6. Follows up on orders; learns to resolve problems concerning damaged goods, failure to deliver on time or incorrect merchandise; resolves problems in billing and payment.

  7. Reviews standing purchase orders for time frames, re-bids and recommends renewal or extension. Negotiates with vendor.

  8. Visits departments to become acquainted with specific needs; notifies departments of new products and arranges for samples, demonstrations, etc.

  9. Works with clerical assistants engaged in opening and tabulating bids, preparing letters of quote, obtaining information on price and availability of products and keeping related records.

MINIMUM QUALIFICATIONS

General Knowledge of

Theory and practices of purchasing particularly ethics and standards of purchasing practices, inventory standards and control, bid preparation and evaluation, quality control and competitive bidding/pricing procedures.

Data collection techniques for establishing sources of supply, product and vendor information, forms and their application.

Some Knowledge of

Office procedures, accounting and budgetary controls, statistical analysis, general law of contracts and market research techniques.

Electronic data processing system equipment and procedures.

Ability to

Collect and evaluate data, conduct studies and surveys necessary for recommendations relating to product and market information, purchasing practices and procedures, inventory and quality control practices.

Prepare and present written or oral reports, such as bids and contracts, product standards and specifications.

Conduct effective liaison activities with County departmental personnel, commercial vendors and other agencies to communicate and collect information relating to product and market information, inventory and quality control, bid and purchasing procedures.

Develop and maintain complete documentation on purchase transactions.

Add, subtract, multiply and divide, use common units of measure and make calculations such as interest, discount, shipping charges, etc.

Follow oral and written instructions and read and interpret administrative and purchasing policies and procedures.

Learn to operate electronic data processing systems and procedures.

Experience/Education

One year as a Buying Technician or two years of experience, or education, or training which clearly demonstrates possession of the knowledges and skills listed above.

BB:rb

10-07-98

 

Classifications

County of Orange
Class Code: 9005
Revised: 6-22-84
Previous Revision: 8-14-73

BUYER II

DEFINITION

Under direction, to purchase or negotiate the purchase of materials, supplies, equipment and services for use by County agencies/departments, districts and other public agencies; and to do other work as required.

CLASS CHARACTERISTICS

This is the fully qualified working level of the Buyer series. This class has authority for purchases up to the maximum limits set by law and policy. This class is distinguished by level of responsibility for the purchase of major and more complex line of materials, supplies, equipment and services, and directs the work of technical and clerical assistants.

EXAMPLES OF DUTIES

  1. Performs the more complex buying assignments for County agencies, departments and districts.

  2. Assigns specific assignments and approves the completed work of staff engaged in the preparation of product specifications and purchasing contracts, the evaluation of vendor’s bids and the awarding of contracts to vendors.

  3. Reviews bids for correctness, price and acceptability of items with respect to specifications; determines vendor from whom purchases will be made and issues purchase orders; may negotiate contracts or agreements for commodities or services for which competitive bidding is not appropriate.

  4. Maintains up-to-date source lists and determines appropriate sources of supply; obtains bids by telephone, letter, personal contact or formal bid procedures.

  5. Conducts interviews with vendors to obtain information concerning possible purchasing of their products and resolve purchasing problems.

  6. Visits departments to become acquainted with their needs; keeps departments informed on new products and arranges for samples and demonstrations.

  7. Serves as liaison with County departments or other public agencies requiring Purchasing service and vendors providing the service. Follows-up to assure vendor compliance to specifications, schedules and other terms or conditions; analyzes procurement procedures and recommends new or alternate types of purchasing programs.

  8. Evaluates test reports, vendor performance ratings and product comparisons for specific lines of merchandise, etc.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Purchasing practices, identification and maintenance of local and national supply sources, inventory standards and control, centralized and decentralized purchasing, quality control and value/cost analysis techniques of evaluating vendor capacity, capability and performance; contract negotiations and coordination and procedures for non-compliance.

Bid preparation, solicitation, award and evaluation to assure economics of price, standardization of specifications, quality control and competitive bidding.

General Knowledge of

Techniques for establishing sources of supply, product and vendor information.

Some Knowledge of

The general law of contracts; tax obligations, Uniform Commercial Sales Code and Uniform Sales Act.

Office procedures, accounting and budgetary controls, statistical analysis and market research techniques.

Electronic data processing system equipment and procedures.

Ability to

Communicate and interact with the public and personnel at all organizational levels and occasionally function in stressful situations requiring negotiations and/or persuasion, act as liaison to advise and/or resolve differences between departments, Purchasing and/or vendors.

Negotiate with vendors to correct or mitigate non-compliance of contracts.

Collect, interpret and evaluate data, validate conclusions, define and select alternatives, plan, coordinate and initiate action necessary to implement recommendations or decisions.

Review the work of technical and clerical work of assistants.

Initiate, plan and complete work assignments with a minimum amount of direction and control.

Experience/Education

One year of experience as a Buyer I or three years of experience which clearly demonstrates possession of the knowledges and abilities listed above.

College courses or seminars related to the knowledges and abilities may be substituted for up to two years of the required experience on the basis of three semesters equal one month and/or one hour of training is equal to one hour of experience.

Certification as a "Certified Purchasing Manager" (CPM) by the National Association of Purchasing Managers (NAPM) or the National Institute of Governmental Purchasing (NIGP) may substitute for the required experience.

BB:rb

10-07-98

Classifications

County of Orange
Class Code: 9000
Revised and Title Changed: 6-22-84
From: Buying Assistant
Previous Revision: 8-14-73

BUYING TECHNICIAN

DEFINITION

Under supervision, to perform specific buying tasks in the purchase of materials, supplies and equipment; to assist Buyers in obtaining, tabulating and analyzing product and bid information; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class work with Buyers who delegate some of the buying assignments. An incumbent in this class participates in the purchase of a wide variety of materials, supplies and equipment; works with vendors and County agencies/departments explaining and carrying out established purchasing policies, methods and procedures. Incumbents are authorized to complete purchases within established guidelines and values and make recommendations on purchases of larger amounts.

EXAMPLES OF DUTIES

  1. Receives requisitions to be processed after review by a Buyer; checks requisitions for completeness and correctness; reviews and analyzes requisitions, grouping items to facilitate purchase and identifies possible vendors.

  2. Purchases simpler lines of commodities for County departments, districts and other public agencies; recapitulates bids received from vendors for correctness; compares prices, calculates discounts, reviews delivery conditions and products offered in order to insure proper quality and advantageous price; identifies lowest bidder and makes recommendations relative to the awarding of purchase orders.

  3. Consults with agencies/departments to better clarify their needs; follows up on delivery of orders placed; resolves problems concerning damaged goods, failure to deliver on time or incorrect merchandise; resolves problems in billing and payment and assists in expediting payment; reviews standing purchase orders for types and quantity of usage; provides data to Buyer for further evaluation.

  4. Collects data, conducts studies and surveys for purchase contracts and assists in collecting and evaluating data, analyzing bids and preparing status or statistical reports; follows departmental policy rules and regulations governing purchasing activities.

MINIMUM QUALIFICATIONS

General Knowledge of

Business administration modern office procedures and business mathematics.

Methods and procedures used in the preparation and presentation of written and oral reports, such as relating to bids and contracts.

Some Knowledge of

The principles, methods and procedures used in the purchase of materials, supplies and equipment.

Buying and cost/value analysis.

General law of contracts.

Business accounting terminology.

Ability to

Establish and maintain effective working relationships with County staff and vendors.

Understand budgetary accounts and controls to insure purchases are properly changed and do not exceed authorized funds.

Follow established methods and procedures for purchasing activities.

Conduct simple market research and compare types of products. Compare product specifications.

Add, subtract, multiply and divide, use common units of measure and make calculations such as interest, discount, shipping charges, etc.

Perform detailed and accurate clerical work.

Complete routine typing or key entry tasks requiring accuracy, but not high typing speed.

Write letters, memos and reports.

Read and understand business correspondence.

Experience/Education

Six months as Buying Technician Trainee or one year of experience, or education, or training which clearly demonstrates possession of the knowledge and skills listed above.

BB:rb

10-07-98

Classifications

County of Orange
Class Code: 8999
Revised: 6-22-84
Established: 8-14-73

BUYING TECHNICIAN TRAINEE

DEFINITION

Under supervision, to perform a variety of the more specific buying tasks in a training capacity and to do other work as required.

CLASS CHARACTERISTICS

This is an entry level class for the purpose of providing training and experience for the class of Buying Technician. Initial task assignments are more routine than those of the next higher class of Buying Technician. Work initially will receive detailed and frequent review which lessens as incumbents become more experienced.

EXAMPLES OF DUTIES

  1. Receives requisitions, checks requisitions for completeness and correctness, grouping items to facilitate bids and type of purchase.

  2. Assists in opening and tabulating bids, writing for letters of quote and obtaining information, price and availability of products.

  3. Assists Buyer or Buying Technician with assignments.

  4. Maintains records by transferring data, calculating totals and subtotals, or compiling summaries.

MINIMUM QUALIFICAIIONS

General Knowledge of

Basic modern office methods and record keeping systems.

Ability to

Learn how to perform semi-skilled buying tasks.

Spell correctly, use good English and draft correspondence.

Perform clerical work and learn office operations.

Understand and follow detailed oral and written directions.

Receive and route correspondence.

Establish effective communications with vendors and County staff.

Discuss prices, terms and conditions with vendors and arrive at favorable terms.

Write letters, memos and reports.

Type forms and short memos or key in data requiring accuracy, but not high typing speed.

Read and interpret both general and technical information.

Add, subtract, multiply and divide, making calculations such as extending costs, calculating discounts and percentages.

Experience/Education

Education, training and/or experience which clearly demonstrates possession of the knowledge and skills listed above.

BB:tb

10-06-98

Classifications

County of Orange
Class Code: 1781GE
Revised: 6-20-00
Established: 9-29-81

CADASTRAL TECHNICIAN I

DEFINITION

Under supervision, performs routine cadastral mapping duties using a Computer-Aided Drafting/Geographic Information System (CAD/GIS); performs cadastral tasks including the preparation and maintenance of County maps related to property boundaries of various kinds, and performs related work as assigned.

CLASS CHARACTERISTICS

This class is distinguished from that of the Cadastral Technician II and from that of the Cadastral Trainee in the complexity of and responsibility for work performed; incumbents in this class are given responsible assignments but work under training conditions to develop the skills, knowledge and abilities required of journey level Cadastral Drafting Technicians.

EXAMPLES OF DUTIES

  1. Uses CAD/GIS work station to prepare new maps and revise existing maps to show accurate boundaries, configurations and areas of parcels.
  2. Interprets legal descriptions, records of surveys, tract and parcel maps, and other related documents; utilizes a data management computer system to retrieve and enter property information.
  3. Records changes in street names and addresses; records and files proposed tract maps and other records as required.
  4. Assists with research for property boundaries and title searches.
  5. Performs area calculations as required using a variety of methods.
  6. >Prepares and submits routine technical reports as required.
  7. Operates variety of office equipment including computer, plotter, scanner, printer, typewriter, copier, calculator, fax machine, drafting tools, etc.
  8. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Ability to

Use a CAD/GIS system in creating or updating of maps showing property boundaries, political subdivisions and taxing districts.

Plot maps from legal descriptions, deeds, survey data, tract descriptions and existing maps and utilize a data management computer system.

Read and interpret complex or detailed data, policies or legal descriptions related to title searches and the preparation of cadastral maps.

Make mathematical computations to calculate bearings, distances, areas and closures.

Follow detailed oral or written descriptions or instructions.

Review legal descriptions of real property; to interpret government codes, legislation or legal provisions relating to cadastral mapping or boundary issues.

Explain and interpret division activities and policies to the general public.

Prepare routine reports and correspondence.

Establish and maintain cooperative working relationships with those contacted in the course of work.

Work with diverse populations.

Represent with department with professionalism and confidence.

Obtain knowledge and learn new skills to enhance job performance and abilities.

License/Certificate Required

Possession of a valid California Driver License is required for most positions.

Education/Experience

One year of experience as a Cadastral Drafting Trainee in the Orange County Assessor’s Office OR two years of comparable experience in another jurisdiction.

College level education in the areas of mapping, surveying or computer assisted drafting for up to one year of the required experience at the rate of three semester units for one month of experience.

Physical Requirements

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into the computer.

Classifications

County of Orange
Class Code: 1787GE
Revised: 6-20-00
Prev Revision: 9-29-81

CADASTRAL TECHNICIAN II

DEFINITION

Under general supervision, performs cadastral mapping duties using a Computer-Aided Drafting/Geographic Information System (CAD/GIS); performs cadastral tasks including the preparation and maintenance of County maps related to property boundaries of various kinds; researches property ownership, and performs related work as assigned.

CLASS CHARACTERISTICS:

This is the fully qualified working level in the Cadastral Drafting Technician series and is distinguished from that of the Senior Cadastral Drafting Technician in that this class is assigned no leadership responsibility, and is distinguished from that of the Cadastral Drafting Technician I in the complexity of work performed and the level of independence in which work is performed.

EXAMPLES OF DUTIES

  1. Uses CAD/GIS work station to prepare new maps and revise existing maps to show accurate boundaries, configurations and areas of parcels; maintains various reference maps and files; plots changes, corrections and updates by hand to existing master maps.

  2. Writes legal descriptions of land and remaining portions of land from recorded descriptions, deeds, maps and/or survey data.

  3. Conducts extensive title searches to determine ownership on problem or questioned properties; makes corrections on existing maps or creates new maps as directed.

  4. Reads legal descriptions from deeds and plots combinations, segregations and lease cuts on official assessor maps.

  5. Determines Assessor's parcel numbers on recorded deeds, easements, leases and related documents.

  6. Verifies ownership and tax status of subdivision projects using Assessment Tax System.

  7. Creates a tract boundary using specialized computer software and checks for map boundary closure.

  8. Digitizes tract and other kinds of maps into Assessor's map system.

  9. Creates and assigns Assessor's parcel numbers for individual lots and other assessable parcels into new Assessor maps.

  10. Calculates and inputs all characteristics and data of individual parcels into the ATS system for related departments' use.

  11. Files and distributes new or updates maps to various departments.

  12. Creates parcel segregation maps for new tract tax bonding purposes.

  13. Performs area calculations as required using a variety of methods.

  14. Disseminates information to other divisions, the public and outside agencies concerning boundaries, right-of-ways, easements and various other issues related to title, boundary lines and assessment practices. Provides clear interpretation of applicable policies, procedures, codes and laws.

  15. Prepares and submits routine technical reports as required.

  16. Operates variety of office equipment including computer, plotter, scanner, printer, typewriter, copier, calculator, fax machine, drafting tools, etc.

  17. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Ability to

Use a CAD/GIS system in creating or updating of maps showing property boundaries, political subdivisions and taxing districts.

Plot maps from legal descriptions, deeds, survey data, tract descriptions and existing maps and utilize a data management computer system.

Read and interpret complex or detailed data, policies or legal descriptions related to title searches and the preparation of cadastral maps.

Write or review legal descriptions of real property; to make mathematical computations to calculate bearings, distances, areas and closures.

Follow detailed oral or written descriptions or instructions.

Interpret government codes, legislation or legal provisions relating to cadastral mapping or boundary issues.

Explain and interpret division activities and policies to the general public.

Communicate professionally in confrontational situations.

Compose technical reports and correspondence.

Analyze technical problems and prepare comprehensive, clear and concise reports and recommendations.

Work with only occasional supervision and assistance.

Establish and maintain cooperative working relationships with those contacted in the course of work; to work with diverse populations.

Represent with department with professionalism and confidence.

License/Certificate Required

Possession of a valid California Driver License is required for most positions.

Education/Experience

One year as a Cadastral Drafting Technician I in the Orange County Assesor’s Office OR three years experience in another jurisdiction.

A Bachelors Degree in mapping, surveying or computer assisted drafting may be substituted for the required experience.

PHYSICAL REQUIREMENTS

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into the computer.

Classifications

County of Orange
Class Code: 1780GE
Revised: 6-20-00
Established: 9-29-81

CADASTRAL TECHNICIAN TRAINEE

DEFINITION

Under close supervision, performs routine cadastral mapping duties and learns to use a Computer-Aided Drafting/Geographic Information System (CAD/GIS) in the preparation and maintenance of County maps related to property boundaries of various kinds, and performs related work as assigned.

CLASS CHARACTERISTICS

Incumbents in this class work under training conditions to develop the skills, knowledge and abilities required of Cadastral Drafting Technician I's.

EXAMPLES OF DUTIES

  1. Learns to apply mapping fundamentals and to use a CAD/GIS system for the revision and preparation of maps concerning boundary changes, annexations, municipality changes, new or changed assessment districts, etc.

  2. Locates deeds and other documents related to chain of title and property description; catalogs and files deeds and other reference materials.

  3. Records changes in street names and addresses; records and files proposed tract maps and other records as required.

  4. Performs area calculations as required using a variety of methods.

  5. Operates variety of office equipment including computer, plotter, scanner, printer, typewriter, copier, calculator, fax machine, drafting tools, etc.

  6. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Ability to

Learn to use a CAD/GIS system for the creation or updating of maps.

Learn cadastral mapping for the preparation and maintenance of maps.

Learn to plot maps from legal descriptions.

Learn to read and interpret complex legal property descriptions.

Make mathematical computations to calculate bearings, distances and areas.

Follow detailed oral or written descriptions or instructions.

Assist co-workers and the general public.

Prepare routine records and reports.

Establish and maintain co-operative working relationships with those contacted in the course of work.

Work with diverse populations.

Obtain knowledge and learn new skills to enhance job performance and abilities.

License/Certificate Required

Possession of valid California Driver License is required for most positions.

Education/Experience

Six months experience OR six units of college level coursework in mapping, suryveying and/or computer assisted drafting.

Physical Requirements

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into the computer.

Classifications

County of Orange
Class Code: 6141
Revised: 11-26-85
Previous Revision: 12-3-74

CAPTAIN

DEFINITION

Under general direction, to plan, organize, control and direct the work of a division of the Sheriff-Coroner Department; and to do other work as required.

CLASS CHARACTERISTICS

A Captain is in charge of a major division of the Sheriff-Coroner Department. A major division consists of a large geographic patrol operation, a complete correctional facility, or other designated major functional organizational unit. Incumbents operate within the general policies and goals established for the Department and formulate the operating policies of their assigned divisions with approval of their superiors.

EXAMPLES OF DUTIES

  1. Plans, assigns and supervises the work of all personnel in a division of the Sheriff-Coroner Department; develops and implements the operating policies of the division, subject to the review of superiors; reviews the implementation of the policies of the division; takes immediate charge of the activities of his/her division at the scene of a major emergency or in the event of an unusually complex problem; coordinates the operations of his/her division with responsible officials in other divisions of the Sheriff-Coroner Department, with other County agencies/departments and with other law enforcement agencies.

  2. Coordinates or directs the training of all division personnel and evaluates their performance; as required, institutes disciplinary actions; evaluates personnel and equipment requirements and submits annual budget for the operations of the division; coordinates the maintenance of assigned facilities and equipment; speaks to public groups, attends conferences and meetings and directs correspondence or reports pertaining to the activities of the assigned division or the Department in general; prepares and reviews reports; directs the maintenance of necessary records.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for lower classes in this series.

License Required

Possession of a valid California Driver License by date of appointment.

Experience

Five years of experience as a law enforcement officer in a civilian agency, including one year of experience at the rank of Lieutenant. (Completion of two years of education at a recognized college in police science or criminology may be substituted for one year of the nonsupervisory experience. Graduation from a recognized college with a degree in police science or criminology may be substituted for two years of nonsupervisory experience.)

General Knowledge of

Principles and methods of modern law enforcement and police planning, both in general and specifically related to the work of a division of the Sheriff-Coroner Department.

Principles of public administration, including organization, budgeting and the selection, training and disciplining of personnel.

Criminal law including the law of arrest, rules of evidence and courtroom procedure, search and seizure, and laws governing jail procedures and facilities.

Ability to

Plan, organize, direct and evaluate the work of others; devise methods, procedures and regulations and evaluate their effects; analyze and interpret crime statistics and reports; speak effectively before a large group; write reports, manuals and guides; establish and maintain effective relationships with others.

MAH:rb

10-06-98

Classifications

County of Orange
Class Code: 6171
Revised: 5-22-90
From: Captain, Marshal’s Office
Previous Revision: 2-21-89

CAPTAIN, MARSHAL’S DEPARTMENT

DEFINITION

Under general direction, to plan, direct, coordinate and review the operations of designated divisions or units and programs within the department; and to do other work as required.

CLASS CHARACTERISTICS

A position in this class is responsible for the overall line operations of several judicial divisions, including civil process services, court and detention services, or may additionally or alternatively be responsible for special services such as warrants, internal affairs, training and various staff functions. Incumbents report directly to the Assistant Marshal and receive guidance as set forth in broad program goals and administrative directives.

EXAMPLES OF DUTIES

  1. Assists in directing department operations, developing policies and procedures, and implementing goals of the department; develops, plans and/or evaluates training programs, physical facilities and equipment, organizational structure, operational methods; recommends new and revised policies and procedures.

  2. Plans, assigns and supervises the work of line personnel through subordinate Lieutenants; schedules and maintains balance of assigned personnel on the basis of workload requirements; conducts periodic inspections, audits and reviews of personnel, procedures and work quality within all areas of responsibility.

  3. Ensures uniform compliance with departmental directives, rules, regulations and policies; assigns duties and responsibilities and delineates lines of authority; directs division commanders on coordinating services, implementing policy and procedures and resolving budget and personnel problems; institutes investigations into the internal affairs of the department; ensures that effective security measures are in force at all facilities.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles and practices of public administration necessary to plan, analyze, develop, direct and evaluate programs, administrative policies, organizational structures and personnel problems.

Organization functions, goals and objectives of the Orange County Marshal’s Department; regulations, legal requirements and liabilities incurred in serving and enforcing civil and criminal process; state laws regarding civil and criminal procedure pertinent to levy and sale of property, and serving arrest warrants; courtroom procedures and laws and rules governing bailiffs; methods of controlling, confining and transporting inmates at court facilities; policies and procedures of the Orange County or other California Courts.

Ability to

Plan, organize, direct and evaluate the work of others; coordinate the work of large functional units; deal with citizens and public officials under conditions that require tact and judgment; devise methods, procedures and regulations and evaluate their effects; write clear and concise reports, manuals and guides.

Experience

Five years as a Sergeant, Marshal’s Department for the County of Orange or currently a Lieutenant, Marshal’s Department for the County of Orange.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Deputy Marshal II.

RM:rb

10-06-98

Classifications

County of Orange
Class Code: 3116
Revised: 1-7-75
Previous Revision: 7-18-72

CARPENTER

DEFINITION

Under general supervision, to perform journey level rough and finished carpentry work in constructing and repairing wooden structures and furnishings; and to do other work as required.

EXAMPLES OF DUTIES

  1. Lays out, cuts, fits and joins building materials to construct, maintain or alter facilities and structures.

  2. Performs marine carpentry work in constructing and repairing boat structural sections; installs, remodels and repairs hatch covers, gunwales, decking, instrument panels and cabins.

  3. Forms, pours and finishes concrete and performs other limited masonry work as required.

  4. Constructs, installs and repairs furnishings such as cabinets, desks, shelves, doors and windows; installs a variety of hardware fittings; installs and repairs floors and roofs.

  5. May supervise helpers in any of the above work.

MINIMUM QUALIFICATIONS

License Required

Possession of or ability to obtain prior to appointment a valid California Driver License, Class 3 or higher.

General Knowledge of

Practices, tools, equipment, materials and methods of the carpentry and cement trades.

Characteristics and uses of various lumber and hardware in carpentry.

Carpentry methods, tools and equipment used in motorboat construction and repair (required for some assignments).

Ability to

Perform journey level construction, maintenance or alteration work with a variety of building materials, wood working machinery and hand tools.

Learn and apply provisions of codes pertinent to the construction and alteration of structures (required for most assignments).

Work from rough sketches, detailed plans and blueprints; follow oral and written instructions.

Apply necessary shop mathematics used in carpentry.

VLH :mm

5-4-99

Classifications

County of Orange
Class Code: 0830
Revised: 6-12-90
Previous Revision: 8/4/81

CASHIER

DEFINITION

Under supervision, to receive cash, checks or warrants; to disburse cash, issue receipts and verify transactions; to perform related accounting duties; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by responsibility for receiving and disbursing cash, checks, warrants, bail bonds and other financial items with cash value and for preparing and reconciling those transactions on various accounting records. Incumbents may perform some general financial/accounting and/or general office support duties but the emphasis must be on the cashiering duties.

EXAMPLES OF DUTIES

  1. Receives payments for various types of financial transactions in the form of cash, checks, warrants, bail bonds or other financial items with cash value; issues receipts, compares amounts; verifies or calculates penalties and other charges.

  2. Disburses cash refunds; cashes warrants and makes change; verifies authorized signatures, dates, codes, endorsements and identification.

  3. Receives agency/departmental deposits in the form of cash, checks or warrants; lists and verifies totals, verifies that deposit order number is assigned; charges agency/department for checks returned by bank.

  4. Registers amounts of money, transaction numbers and other data in cash register or drawer; assembles, records and files financial documents and other pertinent data; may read, interpret and apply fee schedules when appropriate in computing transaction amounts.

  5. Posts and balances transactions to accounting records; counts and balances cash drawer or register; may prepare bank deposits; may have responsibility to summarize and balance amounts collected and recorded by others.

  6. Maintains files or other financial record-keeping systems; may audit completed hand receipt books, may transmit information regarding financial transactions over the phone or in direct contact with the public.

  7. Interfaces regularly with the public and others to accept payments or disburse funds; may have regular contact with difficult clientele; may be required to explain complex policies or procedures to others.

  8. Exercises discretion in determining amounts due, declining to cash checks and/or declining to accept payments.

  9. Operates cash registers, calculators and other office equipment; may operate automated accounting systems to record transactions and perform general accounting duties, including entering and accessing data, changing data and basic manipulation of data.

  10. May perform in a lead role over lower level or peer positions; may provide training to other staff.

MINIMUM QUALIFICATIONS

Knowledge of

Modern office practices and procedures related to the processing and recording of financial transactions.

Checks, money orders and other common negotiable instruments and their proper validation and endorsement.

Common methods of balancing cash and checks against records of their receipt.

Basic principles of business mathematics and recordkeeping methods.

Methods of handling, recording and controlling monies received and disbursed.

Electronic data processing applications may be required for some assignments.

Ability to

Understand routine transactions in terms of code numbers and the reconciliation of monetary differences.

Make accurate arithmetical calculations rapidly using the four basic mathematical functions.

Receive and disburse large amounts of cash with accuracy; accurately determine and issue correct change.

Operate calculator; learn and operate various registers or accounting machines.

Understand and follow written or oral instructions.

Understand and maintain files or other record systems.

Maintain effective working relationships with County staff and the public; communicate effectively by phone or in direct contact with the public and with staff in other agencies/departments.

Use a County-approved means of transportation may be required for some assignments.

Education/Experience

One year experience in receiving and disbursing cash, checks and warrants and preparing and reconciling records of transactions OR 18 months office support experience which included at least six months as a cashier. Education as described below may be substituted for up to six months of the required experience.

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in a combination of secretarial sciences, office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

Up to six months of cashiering experience may be substituted by completion of 180 hours of training from a recognized occupational training program in cashiering.

VLH:m

Classifications

County of Orange
Series Established: 12-03-10

CENTRAL ENTERPRISE DOMAIN IT MANAGER
(Administrative Manager II)

DEFINITION

Manages an enterprise IT function to support Countywide infrastructure, operations and/or applications; manages through subordinate supervisors; gives direction to staff; makes program and policy recommendations for Countywide policies, standards and guidelines pertaining to specific IT Domain; sets the vision/mission for the assigned program, unit or section and ensures achievement of objectives; exercises a significant level of discretion and accountability in program decisions and work to be accomplished, including changing the priorities for subordinate staff within the scope of assignment; directs the management of projects and may serve as project manager; performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the first level of the IT Technology Management level in the Central County IT Department.  Incumbents work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary.  Incumbents may supervise a variety of supervisory, professional, technical and/or other support staff.  However, the preponderant responsibility assigned to positions in this class is to manage the operations and work of a professional information technology work unit, typically through subordinate supervisors. 



EXAMPLES OF DUTIES

  • Develops goals, objectives and priorities for section in support of Countywide technology requirements.
  • Determines organizational structure, staffing needs, and work strategies for assigned work units/operational areas; plans, develops and implements IT programs.
  • Provides overall direction for the day-to-day activities in assigned work units/operational areas.
  • Develops and administers annual budget for assigned work units/operational areas; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
  • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
  • Supervises the work of professional, technical and/or other employees through subordinate supervisors; ensures that they have adequate resources to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives.
  • Assumes responsibility for staff development and training; evaluates employee performance; identifies individual training needs and works to ensure those needs are met.
  • Manages the information technology architecture, systems, networks, software and resources for the assigned work unit/operational area, using various technology tools.
  • Designs, directs and oversees work unit quality assurance activities.
  • Meets and consults with customers and vendors regarding service delivery needs; oversees and participates in the design, development, delivery and/or implementation of IT products to meet those needs.
  • Assumes responsibility for the development of specifications for “requests for proposal” pertaining to external services; reviews submissions and provides recommendations on vendor selection.
  • Assumes responsibility for procurement of services and goods required.
  • Directs the management of projects to enhance and/or upgrade technology services and utilization.
  • May manage complex projects, requiring varying levels of staff and resource support. 
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of public administration, including budgeting, staff development, customer service and human resource management.
  • Principles and practices of management, supervision and leadership.
  • Best practices from industries related to Information Technology.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Advanced project management principles, practices and techniques.
  • Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database design, standards and operational processes.
  • Advanced operational characteristics of local and wide area network systems.
  • Advanced operational characteristics of communication systems, equipment and devices.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Plan, organize and manage the work of information technology staff.
  • Manage and supervise a unit of subordinate employees who perform professional information technology work pertaining to applications, systems and/or network analysis.
  • Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Departmental information technology strategic planning and budget development.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience as an Administrative Manager I with the County of Orange;

OR

Four (4) years of responsible information technology-related experience that provided the knowledge and abilities identified above.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements
:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing at a level that is comparable to the Orange County class of Information Systems Supervisor or Administrative Manager I (in an Information Technology related position) or ten (10) years of responsible experience in information technology strategic planning, business applications consulting, development of complex information technology systems and operations, and/or re-engineering of business processes, including experience leading or managing large technology projects.

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

CENTRAL INFORMATION TECHNOLOGY DOMAIN ARCHITECT
(Administrative Manager II)

DEFINITION

Performs advanced professional duties pertaining to the design, analysis, development, maintenance and administration of IT systems to meet business needs specializing in one of the following domains:  Network, Systems, Application, Database or Security.  Serves to consolidate and optimize IT assets wherever it is feasible and beneficial to performance and support to end users; drives towards use of common platforms to meet Countywide standards and lower costs.  Serves as a technical specialist with responsibility for managing design, development and refresh projects that are large in size and scope and may require the support of multiple diverse staff and the procurement/utilization of specialized resources.  Ensures compliance with Countywide IT architecture guiding principals and standards.  Performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the second level of the IT Management Information Technology professional series in the Central IT Department.  Incumbents at this level work from broad policies and towards general objectives and refer specific matters to a superior only when interpretation or clarification of organizational policies is necessary.

An IT Domain Architect performs advanced duties that emphasize the design, development and integration of new systems. Incumbents may also lead and direct the work of subordinate professional staff. This class is distinguished from the class of Senior IT professional by its emphasis on the development and compliance of Countywide Enterprise Architecture IT policies, standards and guidelines and system integration design.



EXAMPLES OF DUTIES

  • Prior to making new IT investments, the IT Domain Architect will assess existing or planned County assets and standards; supports re-use and economies of scale to reduce costs.
  • Performs highly advanced system analytical duties; researches and identifies complex system requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies; works with other network, systems, applications and database administrators to plan and implement designs to work effectively within new and/or existing network frameworks.
  • Develops, recommends and establishes policies and procedures pertaining to a specific domain architecture (Application Development, Network, Database, Systems or Security).
  • Provides highly advanced professional customer support for network-related software and hardware; interacts with clients to analyze changes in business requirements that may impact network or application functions; recommends technology architecture for system solutions.
  • Performs advanced quality assurance activities; designs and ensures the execution of testing plans to validate functionality and resolve issues; directs the implementation of technical safeguards as necessary to ensure data confidentiality, availability and integrity.
  • May lead and direct the work of subordinate professional network staff within an assigned work unit; schedules and assigns work; distributes resources; provides direction and guidance regarding processes and procedures; monitors staff work and work products to help meet unit goals and objectives; may perform employee performance reviews.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Prepares technical documentation and procedural manuals including detailed project plans, network diagrams and process workflows.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Complex logical and physical system designs including network and application layer standards and how they work together.
  • Advanced principles, practices, standards, terminology, protocols, and trends in IT systems.
  • Network, application, database and/or security protocols, standards and procedures.
  • Development lifecycle and design principles.
  • Advanced project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks and delegating assignments to project staff.
  • Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information system program.
  • Information technology operating systems and hardware and software components similar to those being used by the hiring department.
  • Advanced concepts and practices of business continuity (including disaster recovery).
  • Advanced principles and practices of system security.
  • IT architecture standards and best practices.
  • Methods and techniques of developing and presenting technical documentation and training materials.
  • Principles and practices of customer service.
  • Principles of lead supervision, including how to train and motivate staff.

Ability to:

  • Design complex systems in one or more of the following domains:  Network, Application, Database, Systems or Security.
  • Perform advanced system administration duties in one or more of the following domains: Application Development, Network, Database, Systems or Security.
  • Assign, direct and lead the work of others.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Analyze, develop, and maintain network-related systems, equipment and software similar to that being used by the hiring department.
  • Develop Countywide IT architecture guiding principals and standards.
  • Configure, test, maintain, troubleshoot, and repair complex data, voice and network systems.
  • Plan, design and evaluate new network, application, database or security systems and equipment.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Learn and utilize specialized terminology if needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience as an Administrative Manager I with the County of Orange;

OR

Four (4) years of responsible information technology-related experience that provided the knowledge and abilities identified above.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing at a level that is comparable to the Orange County class of Information Systems Supervisor or Administrative Manager I (in an Information Technology related position) or ten (10) years of responsible experience in designing information technology solutions, systems and operations; demonstrated experience of re-engineering of business processes, including experience leading or managing large technology projects.

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

CENTRAL INFORMATION TECHNOLOGY ENTERPRISE ARCHITECT
(Administrative Manager III)

DEFINITION

Performs the leadership, analysis, design, and coordination activities related to the development of a Countywide enterprise architecture program; organizes and executes activities needed to define and create new business and Information Technology (IT) processes that integrate all components of the architectural domains, their relationships to each other and the principles governing their design and evolution; develops and maintains a Countywide, comprehensive view of the enterprise including strategic planning, organization, relationships, business process, information, and operations; uses the business investment portfolio, drivers and strategies to develop a targeted enterprise architecture “blueprint”; consults with County departments to assist them in aligning their information technology strategies with the enterprise architecture; builds coalitions of user support for shared infrastructure and data sharing; collaboratively develops expectations and standards for enterprise services; identifies, proposes and procures information technology-based enhancements and solutions that meet customer business objectives and further the County's enterprise efficiencies.



DISTINGUISHING CHARACTERISTICS

This is the third management level in the Central Information Technology professional series. Incumbents in this classification work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary.  The Enterprise Architect reports to Executive Management and assists in optimizing the interdependencies and interrelationships among the County’s business operations and the underlying IT that support operations.

Architectural Domains:

  • Database architecture: Describes the structure of an organization's logical and physical data assets and data management resources. This includes databases, database management, reporting, items and workflows for business processing.
  • Applications architecture: Provides a blueprint for the individual and enterprise application systems to be deployed, their interactions, and their relationships to the core business processes of the organization. This domain includes, but is not limited to, software referred to as: thick-client, client/server, web-applications, middleware, messaging, and job scheduling.
  • Network architecture: Infrastructure standards intended to support the deployment of core, mission-critical applications, data and business processes.
  • Security Architecture: The structure that integrates the business delivery needs with the three core business security goals of: availability, confidentiality, and integrity. This includes items such as; regulatory compliance, policy, procedures, firewalls, filters, audits, and testing.
  • System Technology Architecture:  Describes a structure designed to efficiently and effectively manage an organization’s server and other related platform infrastructure.   



EXAMPLES OF DUTIES

  • Works directly with County program and IT management to build consensus and define the standards for the County's enterprise architecture.
  • Participates within the governance to establish enterprise standardize policies, procedures, methods and tools used to meet customer needs for technology solutions, including application, data platforms, network, and security architecture. 
  • Develops policies and architectural plans for the use and support of information technology: identifies IT requirements and assesses status of existing technological applications in order to improve software quality, increase productivity, and decrease the cycle time for systems development.
  • Establishes enterprise standards for technology solutions, including application, data platforms, network, systems and security architecture.
  • Guide the design and implementation of the enterprise, service-oriented architecture that reflects the County's strategic direction
  • Standardize methods, procedures and tools used to meet customer needs
  • Develops policies and architectural plans for the use and support of information technology; identifies IT requirements and assesses status of existing technological applications in order to improve software quality, increase productivity, and decrease the cycle time for systems development
  • Advises executive and division managers on new technologies and on the impact of business needs on information technology strategies
  • Assesses the effectiveness of specific technologies supporting county and agency business plans
  • Identifies new technologies and application development opportunities consistent with the information architecture model.
  • Selects, trains, evaluates and directs the work of subordinate staff.
  • Manages technology proof-of-concept pilots.
  • Conducts research on IT industry direction, emerging technologies and IT management approaches.
  • Supports highly complex projects and guides upper-level management to transfer new technologies into the organization in a timely fashion.
  • Ensure county IT architecture, design and standards are followed.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • The identification of business processes that serve as optimal candidates for technology solutions.
  • Concepts, theories and practices with respect to the development and implementation of strategic information technology plans and programs.
  • New developments in information technology and their relevance to current business needs and technology strategies.
  • Information technology and systems management best practices.
  • Process analysis, flow and documentation methodologies.
  • Computer operating systems, hardware, software and languages used in the County.
  • The operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
  • Advanced principles pertaining to the information system development lifecycle; application design principles using flowcharting techniques and prototype development tools.
  • Operational characteristics of local and wide area network systems.
  • Operational characteristics of communication systems, equipment and devices.
  • Principles and practices of troubleshooting computer hardware, software and network problems.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.
  • Principles and practices of record keeping.
  • Modern office procedures, methods and equipment.

Ability to:

  • Strategize and provide a vision to management and staff.
  • Analyze enterprise business drivers to determine business information and technical architecture requirements.
  • Analyze the current information technology environment to detect critical deficiencies and recommend solutions for improvement.
  • Define the principals to guide technology decisions for the enterprise.
  • Design and lead implementations of information technology strategies.
  • Contribute effectively to the planning, design and implementation of a countywide information technology strategic plan.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Develop information system designs, flow charts, report layouts and screen designs.
  • Communicate technical information to a wide variety of users.
  • Plan, organize, prioritize and process work to ensure that deadlines are met
  • Interpret and apply highly complex and technical information pertaining to computer and network systems.
  • Communicate effectively, both orally and in writing.

Education/Experience:

One year of experience as an Administrative Manager II with the County of Orange;

OR

Five (5) years of responsible information technology-related experience that provided the knowledge and abilities identified above;

A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field may substitute for two (2) of the required years of experience. 

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor’s degree, which is directly related to the competencies and attributes required of this position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Two (2) years of information technology experience equivalent to an Central IT Domain Manager or Information Technology Manager II or 12 years experience that included substantial responsibility for planning, administering and ensuring large scale information security operations and disaster recovery for device, LAN/WAN, application, Internet and/or other systems.  

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 

Special Requirements:  Depending upon assignment, demonstrated professional level competency and/or certifications pertaining to the discipline to which the incumbent is assigned may be required.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

CENTRAL INFORMATION TECHNOLOGY ENTERPRISE SECURITY OFFICER
(Administrative Manager III)

DEFINITION

Performs expert-level professional duties in planning and overseeing the County’s information technology security and business continuity programs; plans, develops, directs, establishes, maintains and ensures the security of highly complex and strategic County technology operations including mainframe, network, application and database systems; performs comprehensive and complex programmatic design, analysis and development duties in support of infrastructure services and business continuity planning and development;  and performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

Reporting to Executive Management, incumbents in this classification work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. 



EXAMPLES OF DUTIES

  • Plans, develops, directs, establishes and maintains the County’s information security program, designed to ensure the security of the County’s most complex and strategic operations related to mainframe, networked and database systems.
  • Plans, develops, directs, establishes and maintains the County’s business continuity program, designed to ensure the operation of critical technology functions in the event of an emergency or disaster.
  • Develops, coordinates, establishes and maintains policies to provide guidance to County departments and staff regarding Local Area Network (LAN), Wide Area Network (WAN), mainframe, servers, applications, network services, desktop security and business continuity issues; researches and recommends centralized written manuals, guidelines, standards and procedures regarding security and business continuity controls.
  • Plans, organizes and coordinates committees, task forces and meetings to identify, resolve and administer security and business continuity-related issues and activities; assists County departments with disaster recovery planning and testing.
  • Researches, identifies and analyzes existing and potential security and business continuity threats that could harm or destroy County information assets; interacts and communicates with other government agencies and external organizations to stay aware of security issues; as appropriate, issues Countywide virus and threat warnings as well as information regarding the identification, avoidance and mitigation of such threats.
  • Performs Countywide information security audits to identify weaknesses that could be used to gain access to confidential County information; creates, implements, maintains and tests emergency and disaster recovery measures.
  • Serves as the central point of contact for the County regarding information technology-related incidents or violations; assists department information technology staff and others (e.g., law enforcement staff) in investigating security violations; performs formal investigations of County employees for misuse of County assets.
  • Serves in conjunction with the County Privacy Officer as central points of contact for regulatory compliance, including but not limited to HIPAA. Works in conjunction with agency compliance and security staff to maintain policies, audit logs, and staff development in alignment with current regulations.   
  • Leads County operations incident response teams; collaboratively develops and enforces Countywide information technology security policies; chairs Countywide security working groups; leads security architecture project reviews, audits and e-discovery efforts.
  • Leads the design and development of the County’s security infrastructure; represents the County in inter-county and state matters.
  • Determines and develops complex cost benefit analyses for project justifications; developing comprehensive and complex project budgets; identifying available resources needed to conduct the work; evaluating risk concerns and options; coordinating the development of specifications for “requests for proposals” pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection.
  • Monitors vendor performance to ensure compliance with County standards and specifications; ensuring project compliance with external laws, County procedures or protocols, budgetary constraints and staff/resource utilization;
  • Directs the resources of assigned projects, including subordinate project management staff, to ensure compliance with budget and project specifications;
  • Conducts research on information technology security directions, emerging technologies and information technology management approaches.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Operations, services and activities of comprehensive information systems security and business continuity programs.
  • Advanced principles and practices of system security design, development, analysis and testing.
  • Advanced methods and techniques of evaluating information security and business continuity requirements and developing appropriate solutions.
  • Functional structures of various operating systems components, including system control programs and data access methods.
  • Advanced concepts, principles and practices of WAN design, development, protocols, security and administration.
  • Operations, services and activities of a comprehensive database administration program.
  • Operational characteristics of database support tools, servers and communication devices.
  • Principles and practices of administrative and operations management including budget development and execution.
  • Information technology and systems management best practices.
  • New developments in information technology and their relevance to current business needs and technology strategies.
  • Process analysis, flow and documentation methodologies.
  • Advanced project management principles and techniques including project budgeting, quality assessment and control and resource management.
  • Computer operating systems, hardware, software and languages used in the County.
  • The operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
  • Statewide and industry direction for public access to government information
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Plan, develop, establish, monitor and maintain information technology security and business continuity strategies.
  • Direct and coordinate technical information security operations and services.
  • Serve as a Countywide technical advisor regarding information technology security and business continuity.
  • Analyze department procedures and data to develop logical security solutions for complex systems.
  • Recommend, evaluate, design, develop, test and install complex security systems including specialized applications and supporting hardware and software.
  • Provide advanced-level technical support and troubleshooting for the analysis of security system problems.
  • Plan and oversee quality assurance and security procedures for mainframe, database and network systems.
  • Assign, direct, and monitor the work of others on a project basis.
  • Coordinate and manage highly complex information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Develop information system designs, flow charts, report layouts and screen designs.
  • Communicate technical information to a wide variety of users.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Interpret and apply highly complex and technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


Education/Experience
:

One year of experience as an Administrative Manager II with the County of Orange;

OR

Five (5) years of responsible information technology-related experience that provided the knowledge and abilities identified above;

A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field may substitute for two (2) of the required years of experience. 

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor’s degree, which is directly related to the competencies and attributes required of this position, may be substituted for up to an additional year of required experience at the rate noted above.


Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Two (2) years of information technology experience equivalent to a Central IT Domain Manager or Information Technology Manager II or 12 years experience that included substantial responsibility for planning, administering and ensuring large scale information security operations and disaster recovery for device, LAN/WAN, application, Internet and/or other systems. 

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 

Special Requirement:  Security certifications pertaining to the information technologies used by the County may be required. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.

Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

CENTRAL IT ENTERPRISE CONSULTANT/STRATEGIC PLANNER
(Administrative Manager II)

DEFINITION

Performs expert-level professional duties in order to facilitate information technology approaches to address County business needs; helps develop and maintain County information technology strategic and tactical plans; consults with County departments to assist them in aligning their information technology strategies with the strategic plan; consults with assigned agencies/customers to identify areas of potential automation of business functions and processes; builds coalitions of user support for shared infrastructure and data sharing; collaboratively develops expectations and standards for enterprise services; identifies, proposes and procures information technology-based enhancements and solutions that meet customer business objectives and further the County's strategic information technology plan; acts as a liaison between County agencies and information technology staff; and performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

Incumbents in this classification work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. 



EXAMPLES OF DUTIES

  • Provides strategic IT consulting to a broad range of County business units. Ensures customer understanding of potential technology applications for design and delivery of business programs resulting in long-term efficiency and quality improvements.
  • Evaluates identified business needs for IT and determines policy impact.
  • Represents the customer's business needs: identifies alternative approaches and cost-benefits of needs for automating of customer functions.
  • Provides strategic IT consulting to ensure that the development of applications and implementation of IT infrastructure align with the Agencies/Departments business plans and Countywide objectives.
  • Markets the technology services provided by CEO/IT to customer Agencies/Departments and assists with yearly operational budgeting process.
  • Consults with customer Agencies/Departments on projects; advises on project feasibility and recommends solutions; advises management and customers on information technology strategies.
  • Interacts with customer Agencies/Departments on an ongoing basis to insure that information technology is implemented satisfactorily and that equipment operates correctly.
  • Develops and implements customer survey plans that are used to determine if services are meeting customer needs and to identify service improvements.
  • Communicates complex customer needs to County IT staff and management of personnel across varied divisions and departments; Communicates technical innovations to departments and assists departments in developing proposals for automation projects.
  • Attends customer meetings and contributes IT expertise and other support.
  • Identifies technological applications currently being used in one agency and recommends them, where appropriate, to other agencies with similar business needs.
  • Recommends policies, procedures, enhancements, and acquisitions of hardware, software, and services that will fulfill customers' needs for automation of functions and processes.
  • Reviews IT project proposals to determine staff and technology resource requirements, approves staff hires, evaluates and selects new technology, and helps finance and contracts department negotiate for outside services.
  • Ensures that IT projects are planned, organized and monitored, are delivered on time and within budget, and produce deliverables that meet customer’s outcome measures
  • Ensure county IT architecture, design and standards are followed.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Thorough understanding of all facets of Information Technology and how it impacts operational planning and program implementation in meeting user requirements and service delivery needs.
  • Current and leading-edge technologies related to effective public service operations.
  • Business processes that serve as optimal candidates for technology solutions.
  • Concepts, theories and practices with respect to the development and implementation of strategic information technology plans and programs.
  • New developments in information technology and their relevance to current business needs and technology strategies.
  • Information technology and systems management best practices.
  • Process analysis, flow and documentation methodologies.
  • Computer operating systems, hardware, software and languages used in the County.
  • The operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
  • Advanced principles pertaining to the information system development lifecycle; application design principles using flowcharting techniques and prototype development tools.
  • Operational characteristics of local and wide area network systems.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.
  • Effective communication with ability to communicate technical terms to non-technical staff and utilizes effective listening skills.
  • Articulate ideas clearly and concisely both orally and in writing.
  • Effectively organize and deliver presentations that inform or persuade audiences.
  • Ability to build partnerships through consensus, collaboration, and teamwork.
  • Contribute effectively to the planning, design and implementation of a Countywide information technology strategic plan.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.

Education/Experience:

Two years of experience as an Administrative Manager I with the County of Orange;

OR

Four (4) years of responsible information technology-related experience that provided the knowledge and abilities identified above.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing at a level that is comparable to the Orange County class of Information Systems Supervisor or Administrative Manager I (in an Information Technology related position) or ten (10) years of responsible experience in information technology strategic planning, business applications consulting, development of complex information technology systems and operations, and/or reengineering of business processes, including experience leading or managing large technology projects.

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Class Code: 3923
Established: 1-14-86

CHEMIST, HAZARDOUS MATERIALS PROGRAM

DEFINITION

Under direction to evaluate potential hazards of unusual chemicals and materials and determine which chemicals are subject to the Hazardous Materials Disclosure Ordinance; to serve as the technical advisor to the Hazardous Materials Section of the Fire Department; and to do other work as required.

CLASS CHARACTERISTICS

This one-position class reports to the Hazardous Materials Program Manager and is responsible for evaluating complex technical information about hazardous materials and advising Fire Department personnel, County and city officials, businesses and the general public about the effects of hazardous substances on health and the environment.

EXAMPLES OF DUTIES

  1. Evaluates potential hazards of unusual chemicals and materials; determines which chemicals are subject to the Hazardous Materials Disclosure Ordinance; develops, maintains and updates list of hazardous materials.

  2. Provides technical support to Fire Department staff regarding hazardous materials; reviews and analyzes requirements for chemical storage facilities, hazardous material inventory statements and business emergency plans; reviews completed disclosure forms and emergency plans involving the most complex substances.

  3. Interprets sections of the Uniform Fire Code pertaining to hazardous materials and provides information to emergency personnel, health officials, elected officials, businesses and the general public; coordinates hazardous- materials disclosure to the Uniform Fire Code; assists in technical evaluation of materials at emergency scenes as required.

  4. Functions as technical expert regarding the effects of hazardous materials and their effects on the environment; provides information and assistance to industries, other agencies and the public on compliance with the hazardous material disclosure ordinance; works with other local, State and federal agencies involved in determining the effects of hazardous materials on the environment.

  5. Provides technical support to Fire Department personnel conducting on-site inspections and participates in inspections of facilities involving complex and volatile chemicals; writes reports based on field notes; prepares and reviews technical documents, reports, correspondence, documentation and evidentiary material.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of physical organic and inorganic chemistry, including qualitative and quantitative analysis.

Chemistry and laboratory techniques including toxicology, hazardous materials identification and biology.

Effects of hazardous materials and their interaction on the environment.

General Knowledge of

Interrelations of government organizations involved in hazardous materials and related matters.

The use of sampling and monitoring equipment.

Local, State and federal regulations and laws relating to hazardous materials.

Ability to

Perform research work on problems of a technical nature.

Analyze and interpret data; critically review chemical reports and documents.

Interpret local, State and federal laws and regulations relating to hazardous materials.

Prepare clear, accurate and concise written technical reports.

Establish and maintain cooperative and effective working relationships.

Present evidence in court.

Education/Experience

Minimum of thirty upper-division semester units in chemistry, bacteriology, environmental chemistry, analytical chemistry or a related field.

License

Possession of or ability to obtain a valid California Driver License, Class III or higher, by date of appointment.

Special Requirement

May be required to successfully complete the twenty-six hour Penal Code 832 course by the end of the probationary period.

KAJ:mm
6-7-99

Classifications

County of Orange
Class Code: 2344
Revised: 3-12-91
Established: 10-24-86

CHIEF ASSISTANT DISTRICT ATTORNEY

DEFINITION

Under general direction, immediately under the District Attorney, assists the District Attorney in the administration of the District Attorney's Office; supervises and directs major functions of the office; acts for the District Attorney in his absence; and does other work as required.

EXAMPLES OF DUTIES

  1. Assists the District Attorney in the administration of the office by developing organizational policy and procedures, priorities and goals, and effecting changes approved by the District Attorney.

  2. Directs and evaluates the operations of the various functions of the office to ensure efficient operation.

  3. Directs the selection process, training and development of attorneys and support staff and directs an ongoing program of performance evaluation.

  4. Confers with and counsels subordinates regarding the assignment of deputies and cases; counsels deputies regarding office policy and conduct of trials, and reviews their decisions on policy matters.

  5. Confers with judges, probation officers, police chiefs, and defense attorneys regarding policy matters of the District Attorney's office.

  6. Acts for the District Attorney in his absence.

  7. Represents the District Attorney at public or professional meetings.

  8. May personally conduct trials of major felony cases when other duties permit.

MINIMUM QUALIFICATIONS

License Required

Active membership in the State Bar of California.

Thorough Knowledge of

Principles and practices of management and administration necessary to plan, analyze, develop and direct the legal and administrative functions of a large prosecutor's office.

The duties, powers, limitations and authority of the District Attorney's Office.

Legal principles and their applications with emphasis on criminal law.

Rules of evidence and the conduct of court proceedings.

Legal research methods.

Ability to

Plan, organize and manage a professional legal organization with multiple work locations.

Understand, interpret, apply and communicate provisions of federal, state and local legislation and court decisions relating to the prosecution of criminal offenders.

Supervise the preparation, presentation and conduct of cases of law; present statements of fact, law and argument clearly and logically in written and oral form.

Establish and maintain effective relationships with public officials and County administrators and maintain the respect and confidence of members of the legal profession.

Speak clearly and logically before groups and in a courtroom.

Coordinate objectives within the general goals of the office.

Analyze and make recommendations regarding budget, staff and organization.

Use a County approved means of transportation.

Experience

Broad and extensive experience as an attorney in criminal law which would demonstrate the application of the knowledges and abilities listed.

MGA/DBL:dth
020491

Classifications

County of Orange
Class Code: 2322
Revised: 1-22-91
Previous Revision: 1-19-73

CHIEF ASSISTANT COUNTY COUNSEL

DEFINITION

Under administrative direction, to assist the County Counsel in planning, organizing, coordinating and directing the activities of the County Counsel's office; to act for the County Counsel in his/her absence; and to do other work as required.

CLASS CHARACTERISTICS

The Chief Assistant County Counsel is responsible for day-to-day supervision and direction of all the functions of the office. He/she assists the County Counsel in planning the overall priorities of the office and is consulted by the County Counsel with regard to the establishment of office policy and priorities. In the absence of the County Counsel, he/she assumes and discharges the duties and responsibilities of the office of the County Counsel.

EXAMPLES OF DUTIES

  1. Assists the County Counsel in the administration of the office by developing organizational policies and procedures, priorities and goals, and effecting changes approved by the County Counsel.

  2. Directs and evaluates the operations of the various functions of the office to ensure efficient operation.

  3. Direct the selection process, training and development of attorneys and support staff and directs an ongoing program of performance evaluation.

  4. Assists in the preparation and administration of the annual budget.

  5. Consults with and advises attorneys on difficult legal problems.

  6. Performs difficult legal work in the preparation of opinions and giving legal advice to the county, districts and officials.

  7. Acts for the County Counsel in his/her absence.

MINIMUM QUALIFICATIONS

Comprehensive Knowledge of

The duties, powers, limitations and authority of the County Counsel's office.

The organization, powers and limitations of county governmental functions and of the California Constitution.

Legal principles and their application with emphasis on local government law.

General Knowledge of

Principles and practices of management and administration necessary to plan, analyze, develop and direct the legal and administrative functions of a large government law office.

Ability to

Directs research, analyses and drafting of opinions, ordinances, and other regulations.

Direct analyses of difficult and complex legal problems and application of legal principles and practices.

Supervise the preparation, presentation and conduct of cases of law, equity and appeals thereof effectively; present statements of fact, law and argument clearly and logically in written and oral form.

Gain the confidence and respect of members of the legal profession, public officials and other persons contacted in the work.

Coordinate objectives within the general goals of the office.

Analyze and make recommendations regarding budget, staff and organization.

Manage and direct operations in a large legal office.

Use a County approved means of transportation.

Experience

Broad and extensive experience as an attorney in governmental civil law which would demonstrate the application of the knowledges and abilities listed.

License Required

Active membership in the state Bar of California.

MGA:sm

Classifications

County of Orange
Class Code: 6539
Revised: 1-5-99
Established: 1-17-86

CHIEF, BUREAU OF INVESTIGATION, DISTRICT ATTORNEY

DEFINITION

Under general direction to plan, organize and direct the operation of all investigative functions of the District Attorney’s Office through subordinate managers; to develop, establish and implement goals, objectives, policies and procedures for the Bureau of Investigation; to coordinate policy implementation and investigative operations with division head Assistant District Attorneys; to direct and coordinate investigations in preparation for major criminal trials; and to do other work as required.

CLASS CHARACTERISTICS

The Chief Investigator has broad policy and program responsibility for all investigative functions of the District Attorney’s Office, including highly specialized investigation sections for Homicide and Special Assignments, Trial Preparation, Fraud, Consumer Protection, Environmental Crimes, Special Prosecution, Courts, Narcotics, Organized Crime, Grand Jury, Family Support and Welfare Fraud. Investigations are performed by a large staff of investigators and supervisors and frequently involve extremely sensitive and confidential information and require a high degree of combined operational judgement and legal and technical knowledge in determining and applying policies and methods. Operations are directed through subordinate managers and coordinated with Assistant District Attorneys in charge of major divisions.

EXAMPLES OF DUTIES

  1. Plans, directs and organizes the work of the Bureau of Investigation; assigns and reviews the work of subordinates; evaluates subordinates performance; trains and supervises the training of subordinate personnel.

  2. Establishes Bureau of Investigation goals, objectives, policies and procedures; determines the tactical direction of major cases; determines goals, priorities and requirements for major cases and allocates resources; coordinates major cases with legal staff.

  3. Administers the District Attorney’s Special Operation Fund; plans and budgets for all investigative activities including manpower, special equipment, transportation, space, automation and data processing; insures that subvented funds are received where appropriate.

  4. Directs and coordinates investigative activities of and for County agencies/departments, elected officials and various law enforcement agencies including sheriff and police departments; co-ordinates investigative activities with various Federal and State agencies.

  5. As the District Attorney Office’s highest ranking law enforcement officer, represents the Department in meetings with law enforcement agencies, the public and the media.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Investigator.

Thorough Knowledge of

The organization, functions, authority and responsibilities of a large District Attorney’s office and the operating relationship of general criminal and family support investigations to legal prosecution and trial procedure; principles of management and supervision for a large and diverse organization, including administration of operational, financial and personnel policies and procedures.

Principles and methods of criminal investigation, including suspect identification, modus operandi, interviewing, interrogation and use of scientific equipment; criminal law pertaining to arrest, search and seizure, and evidence; family support, welfare fraud and related laws and civil procedure; courtroom procedure and presentation of evidence of crimes.

Ability to

Plan, organize, direct and coordinate diverse and complex activities of a large staff of investigators, through subordinate managers and supervisors; identify relevant data from a body of detailed and complex information, analyze and evaluate such data, and develop logical conclusions; communicate and interact with people of all organizational levels and instruct, persuade and motivate people in either cooperative, negotiative or confrontational situations; write clear and concise reports involving complex data and a variety of operational alternatives.

Experience/Education

Two years as an Assistant Chief Investigator - District Attorney or three years as a Senior or Supervising Attorney’s Investigator in the employ of the District Attorney’s Office, County of Orange.

OR

Five years of experience in criminal investigation including three years in a responsible supervisory or administrative capacity in a District Attorney’s office or other law enforcement agency. Education or training at the college level directly related to the required knowledges and abilities may be substituted for up to one year of non-supervisory /non-administrative experience at a rate of two semester units for each month of experience or one hour of experience for each hour of training.

License Required

Possession of a valid California Driver License by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County.

TAB:mm

1-5-99

Classifications

County of Orange
Class Code: 1793SM
Revised: 6-20-00
Previous Revision: 12-04-90

CHIEF CADASTRAL TECHNICIAN

BASIC FUNCTION

Under direction, plans, organizes and manages the preparation and maintenance of maps and related records for assessment purposes and to perform some of the more difficult and complex work; manages a Computer-Aided Drafting/Geographic Information System. Incumbents direct and supervise a subordinate supervisory staff, and perform related work as assigned.

CLASS CHARACTERISTICS

This class is distinguished from that of the Supervising Cadastral Technician by its primary responsibilities to direct and manage dual sections of the department, by the number and level of subordinate employees, and by its assigned administrative duties.

EXAMPLES OF DUTIES

  1. Plans, assigns, directs and reviews the work of a large staff engaged in the preparation and maintenance of assessment maps, property description records, and ownership records.

  2. Participates in the selection of new division employees; counsels and disciplines employees.

  3. Oversees the training of cadastral technicians.

  4. Directs the use and application of a Computer-Aided Drafting/Geographic Information System (CAD/GIS); works with other staff to participate in the ongoing development of the information database and in the selection of software, and to analyze and improve processes.

  5. Communicates with managers in other areas of the department to coordinate work and set work priorities.

  6. Assists in formulating department and division policies and procedures; establishes and enforces performance standards for quality and quantity of staff assignments.

  7. Prepares an annual operating budget for the division.

  8. Resolves difficult mapping problems and renders final decisions where interpretations are necessary.

  9. Reviews and approves tax cancellations for wholly exempt properties.

  10. Certifies copies of assessment maps.

  11. Operates variety of office equipment including computer, plotter, scanner, printer, typewriter, copier, calculator, fax machine, etc.

  12. Attends Boundary Commission meetings and advises on specific boundary problems.

  13. Works with attorneys to prepare court cases and testifies on behalf of the Assessor Department as an expert witness.

  14. Meets with the public to explain the use of assessment maps and the parcel system.

  15. Prepares comprehensive reports for department management and for outside agencies.

  16. Performs other duties as may be assigned.

MINIMUM QUALIFICATIONS

Ability to

Ensure staff understanding and compliance with all regulations, policies and procedures through effective leadership and supervision.

Motivate and provide leadership to a large technical staff.

Coordinate work with other departments/divisions to achieve timely, professional work results.

Comprehend and stay current with the theories of and practices of CAD/GIS.

Perform complex and detailed cadastral mapping.

Direct and manage the application and use of a CAD/GIS system

Train others in the use of CAD/GIS equipment and software.

Interpret and write or perform special studies regarding tract maps, parcel maps, record of surveys and property boundary legal descriptions.

Interpret government codes, legislation or legal provisions relating to cadastral mapping or boundary issues; to develop and implement operational procedures.

Perform mathematical computations or apply engineering techniques to calculate areas from property descriptions, maps or various sources of information.

Participate in administrative and budget planning for the division.

Explain and interpret division activities and policies to the general public.

Ensure proper legal documentation and to provide court testimony with confidence.

Communicate professionally in confrontational situations.

Compose complex reports and correspondence.

Analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations.

Make sound, educated decisions.

Work independently.

Establish and maintain co-operative working relationships with those contacted in the course of work.

Work with diverse populations.

Represent with department with professionalism and confidence.

License/Certificate Requirement

Possession of a valid California Driver License is required for most positions.

Education/Experience

Five years as a Senior Cadastral Drafting Technician or Supervising Cadastral Drafting Technician in the Orange County Assessor’s Office, three years of which must include supervisory responsibilities OR seven years related experience, five of which must include full supervisory responsiblities, in another jurisdiction AND a Bachelors Degree in mapping, surveying, civil engineering or computer assisted drafting.

Physical Requirements

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person, over the telephone and to groups; manual dexterity to handwrite and key items into computer.

Classifications

County of Orange
Class Code: 0550
Established: 12-29-89
Replaces: Chief Clerk I,
Marshal’s Office, Code 0546

CHIEF CLERK - MARSHAL

DEFINITION

Under general supervision, to supervise and coordinate two-shift warrant processing activity for the Marshal’s Office; to supervise and perform highly difficult and responsible warrant processing work, and to do other work as required.

CHARACTERISTICS

The single position in this class is responsible for timely and accurate logging, routing, tracking and disposition of all warrants assigned to the Marshal’s Office for field service. Work requires extreme attention to detail, with regard to warrant information, procedures to be followed and coordinating shift activity through a subordinate supervisor. Processing errors would result in high risk of liability to the County in terms of erroneous arrests or releases of individuals. Work of this position receives general review of a lieutenant in charge of both warrant service Investigators and clerical processing staff.

EXAMPLES OF DUTIES

  1. Directly on day shift and through subordinate Supervising Clerk on evening shift, supervises and coordinates Marshal’s warrant processing via Automated Warrant Service System (AWSS); resolves conflicting priorities, errors and other problems; plans, develops, recommends and implements new procedures and methods; instructs, trains and evaluates subordinates; checks work in process and completed work as dictated by priorities and level of job complexity.

  2. Enters and retrieves warrant data into/from AWSS, using keyboard and video terminal; exchanges information and coordinates unit activity with staff of Sheriff, courts and Auditor-Controller; prepares correspondence for Division Commander; maintains. statistical records for unit; maintains Warrant Division files.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Legal terminology, clerical procedures and document processing in a Marshal’s Office, including warrant processing.

General Knowledge of

Office management and use of automated information processing; principles of supervision.

Ability to

Organize and direct complex specialized clerical operations; establish and maintain cooperative relations with others; motivate subordinates to perform effectively; read and understand highly detailed material and accurately instruct subordinates and others regarding this material.

Experience/Education

Four years of clerical experience in a California Marshal’s Office, which demonstrates possession of the required knowledges and abilities. College level education or training may be substituted for up to one year of the required experience on a basis of two semester units of education for one month of experience or one hour of training for one hour of experience.

MHH:mm

4-1-99

Classifications

County of Orange
Class Code: 1640SM
Established:
Revised:

CHIEF COOK

DEFINITION

Under direction, to supervise the operation of a food services program; administer and control the financial operation of the food service program; to plan and organize food service facility operations in a cost-effective way; to direct, train and coordinate the work of staff and to do other work as required.

CLASS CHARACTERISTICS

The Chief Cook is responsible for the 24-hour, seven days-a-week operation of varied food services programs in the County.

This position is distinguished from the class of Head Cook and Senior Head Cook by the increased scope of responsibility for meal service requirements and increased budget accountability.

The class is distinguished from the next higher class of Food Services Supervisor by the latter's responsibility for a centralized food program serving several institutions.

EXAMPLES OF DUTIES

  1. Plans, directs and assigns work through shift supervisors and other staff.

  2. Interviews, selects and trains new employees; develops training programs for staff; evaluates subordinate supervisors; reviews evaluations prepared by subordinate supervisors.

  3. Schedules staff for seven-day, 24-hour operation.

  4. Assists food service management in the financial and administrative control of the food service program.

  5. Determines quantities and orders food from vendors and State through Surplus Commodities Program; ensures adequate storage for food.

  6. Prepares and revises menus; within nutritional standards.

  7. Cooperates with counseling staff in preparing special diets or tray services.

  8. Evaluates equipment and recommends purchases; meets with vendors.

  9. Inspects food preparation areas; ensures safe food preparation; enforces safe food handling and ensures sanitation practices are observed and that accurate portion control and good serving techniques are practiced.

  10. Performs cost analysis on food prices, quantities served, and cost per meal for participation in State food programs.

  11. Researches food surplus programs that will provide a cost savings to Food Services.

  12. May cook or prepare foods.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Practices, methods and equipment used in preparing, cooking and serving large quantities of food.

Menu planning, quantity, ordering and inventory control.

Principles of supervision.

Common weights and measures used in food preparation.

Applicable state and local codes and regulation governing Jail Food Services such as Title XV, Title XXII and CURFFL (for some positions).

General Knowledge of

Principles of effective organization and managing of food services.

Ability to

Plan, organize and supervise through subordinates the preparation, cooking and service of large quantities of food.

Keep accurate and detailed records on food service activities and costs.

Prepare written reports.

Add, subtract, multiply and divide up to five digit numbers including fractions.

Read and understand administrative procedures.

Estimate food requirements accurately.

Maintain sanitation standards in kitchen and in preparation and services of food.

Physical Requirements

Ability to sit and/or stand for prolonged periods, climb stairs, bend, stoop and reach in order to retrieve supplies stored above the head and on lower shelves of storage units.

Ability to frequently lift and carry up to 10 pounds.

Speak and hear well enough to conduct telephone and face to face conversations.

See well enough to read standard print on recipes and other printed documents and conduct inspections of work site.

Ability to detect odors and other indicators of food spoilage or unclean conditions in the working area.

Environmental Conditions

Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, noise/vibration, steam/hot water and cramped areas.

GJS

07-21-98

Classifications

County of Orange
Class Code: 7823
Revised: 6-12-73
Previous Revision: 8-24-71

CHIEF DEPUTY AUDITOR-CONTROLLER

DEFINITION

Under general direction, to assist in the planning, administering and directing of the accounting and auditing work performed by the Auditor-Controller’s office; to act for the Auditor-Controller in his absence; and to do other work as required.

CLASS CHARACTERISTICS

The Chief Deputy Auditor-Controller is charged with directing the day-to-day activities of the Auditor-Controller’s office. In this capacity he directs the functions of all divisions of this office; participates in directing the School Claims accounting function with the Superintendent of Schools.

EXAMPLES OF DUTIES

  1. Plans and coordinates the activities of the functional divisions of the Auditor-Controller’s Department; reviews and evaluates the objectives and work performance and makes recommendations to accomplish these ends; coordinates the scheduling of reports prepared by the department.

  2. Directs in the performance of audits of county departments and districts; may review the most controversial audit reports and guides in determining conclusions requiring policy decisions or refers to the Auditor-Controller.

  3. Directs the accounting functions of the department; reviews and recommends changes to procedures or develops new procedures; provides general supervision over the accounting forms and methods of keeping records and accounts for all offices, departments, institutions, and special districts.

  4. Secures, trains and evaluates the performance of departmental personnel and takes or recommends appropriate action; initiates programs designed to increase management effectiveness and coordinates with outside staff when necessary.

  5. Confers with County officials and representatives of other public agencies; initiates and answers correspondence; acts for the County Auditor-Controller in his absence.

  6. Directs the departmental systems development program; determines projects and project priority; reviews progress, major problems and design of projects.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Effective auditing and accounting practices used in operating and controlling a complex organization consisting of various autonomous agencies.

State and local codes, rules and regulations regulating and influencing County fiscal operations.

Principles of management analyses and organizational design necessary to formulate and implement administrative policies; to define functional responsibilities and to determine manpower and equipment needs; to prepare and implement procedures.

The principles and practices of management including training, directing, evaluating and supervising of subordinates.

Communication skills and techniques required to Organize and direct group discussions, to evaluate and transmit information and instructions at all functioning levels of the County, general public, private and public agencies.

General Knowledge of

The capabilities of Electronic Data Processing and the techniques used in developing and maintaining a complex fiscal program through Electronic Data Processing systems.

The procedures used to assure compliance and conformity with the terms of Federal and/or State grants.

Ability to

Plan, supervise, and direct a large auditing and accounting organization; formulate policy, develop and design accounting and program objectives and procedures.

Administer and control the distribution of departmental funds according to an approved budget.

Represent the County Auditor-Controller and act as his spokesman in dealing with other departments, employees, or outside public or private agencies.

Prepare complex reports and articles.

Speak effectively before public and private groups and organizations.

Experience

Considerable experience that required the application of the knowledge’s and abilities listed as minimum qualifications.

License Required

Possession of or ability to obtain a valid California Driver License, Class III or higher before date of appointment.

DWD:sj

10/7/99

Classifications

County of Orange
Class Code: 7038
Established: 04-01-86

CHIEF DEPUTY DIRECTOR, SSA

DEFINITION

Under administrative direction, to assist the Director, Social Services Agency, in planning, organizing, coordinating, and directing the activities of the Agency; to function in the absence of the Director: and to do other work as required.

CLASS CHARACTERISTICS

This single position executive management class is responsible for the day-to-day administration and operation of the Social Services Agency. In addition, the person in this position is responsible for ensuring the development and delivery of Agency programs by coordinating divisional activities.

EXAMPLES OF DUTIES

  1. Assists the Director, SSA, in directing all phases of the operations of the Agency; confers frequently with the Director, SSA and subordinate staff in developing and implementing programs, policies, goals and objectives of the Agency.

  2. Assists inplanning, developing, directing, integrating, coordinating, monitoring and evaluating a variety of social services and financial assistance programs of the County; confers with and coordinates the activities of the Director of Children’s Services, Director of Financial Services, Director of Administration, and Deputy Director of Adult and Employment Services, and such other subordinates as may be directly assigned.

  3. Assists the Director, SSA, in the planning of the activities of the Agency including organizational design, assignment of responsibility and accountability; establishes new or revised operating policies and determines future needs of the Agency in terms of personnel and facilities.

  4. Evaluates the operations of all the functions of the Agency in order to ensure the efficiency of operations, the proper morale and discipline of employees and the proper condition of physical facilities and equipment.

  5. Reviews public complaints pertaining to activities of employees or of the Agency; directs investigations and evaluates major complaints involving the Agency; confers with the Director, SSA, on recommended disposition.

  6. Reviews regulations and instructions received from State and Federal agencies for programs administered; assigns responsibility to subordinate staff to implement or carry out those directives; identifies unfunded costs associated with such directives to facilitate pursuit of such funding with the appropriate State or Federal Agency; implements such directives in a timely manner or pursues a waiver for delay within prescribed time frames.

  7. Coordinates the activities of the Agency with other providers of social services including other County departments and agencies; meets with other agencies as Agency representative in assigned matters and issues; interprets Agency policy to the public.

  8. Based upon preliminary estimates of the Agency needs, the State budget, County budget instructions, pending and newly enacted legislation, and caseload and other projections and forecasts, discusses budget preparation requests with subordinate staff and reviews the annual requested budget and approved budget; monitors expenditure and revenue flow for deviation from the approved budget.

  9. Assumes the duties of the Director, SSA during, the absence of the Director.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, analyze, develop, direct, and evaluate programs, administrative policies, organizational design, systems application and workload measurement theory involving a large and decentralized human services agency.

Principles and modern methods of administration, particularly as they relate to a large and decentralized human services agency, including techniques to assure coordination and problem solving at the lowest possible organizational level; fiscal management including budgetary preparation and revenue generation from State/Federal program funding sources; program planning implementation and administration.

Principles of employee supervision and personnel management including training and discipline of personnel and establishing of measurable organizational and individual goals and objectives.

General Knowledge of

The relationship of County Welfare Department/Social Service Agencies to the Federal Government, State Government, the Juvenile Court and the County Board of Supervisors.

The fiscal practices of Federal, State and County revenue sources including private enterprise and legislative processes to provide revenue such as subventions, grants and endowments.

Pertinent Federal, State, and local laws, rules, and regulations governing the activities of County Government; methods and avenues to influence such laws and regulations; current trends in the field of public welfare and social service administration including recent legislation, court tests and social policy trends.

Ability to

Plan, organize, direct and coordinate operations of a large, multi-program social service or human services agency.

Coordinate program objectives with the general goals of the organization and its various operations.

Evaluate and monitor operational, legislative and social occurrences and trends in order to identify probable future occurrences; develop a planning approach to deal with such anticipated occurrences when they are determined to likely be disruptive to the Agency.

Speak effectively before groups, prepare and present concise, logical oral and written reports; explain policy, procedures or recommendations on a wide variety of social service issues.

Interpret complex regulations, laws and guidelines.

Establish and maintain effective working relationships with others, especially in sensitive relationships with representatives of other agencies of governmental units and citizen groups; deal tactfully and persuasively with others in controversial and/or confrontational situations.

Use a County approved means of transportation of travel to various locations.

Education/Experience

At least four years of broad and extensive administrative experience which would demonstrate the application of the knowledge’s and abilities listed.

NE:sj

Classifications

County of Orange
Class Code: 7420
Revised: 3-28-86
Previous Revision: 5-10-77

CHIEF DEPUTY PROBATION OFFICER

DEFINITION

Under general direction, to direct, coordinate and review the operations of designated major programs and divisions within the Department; to assist the County Probation Officer in the administration of the Probation Department and to act in his/her absence; and to do other work as required.

CLASS CHARACTERISTICS

Each position in this class is responsible for directing a major generic function of the Probation Department such as: all juvenile and adult probation casework services and programs; the operation and programs of all juvenile detention and rehabilitation institutions and related programs; or all support operations for casework services and institutions. Incumbents report directly to the County Probation Officer and receive guidance in accordance with broad program goals and administrative directives.

EXAMPLES OF DUTIES

  1. Assists the County Probation Officer in developing policies and procedures for programs and the operations of divisions and institutions; interprets County and departmental policy to Probation Division Directors; assigns duties and responsibilities and delineates lines of authority; consults with and provides guidance to division heads and institutional directors on coordination of services, policies and procedures and budget and personnel problems.

  2. Develops and plans new or revised programs for more effective prevention and rehabilitation as authorized or required by legislation; studies work methods and organizational structure in order to recommend policies and procedures for maximum efficiency and effectiveness; establishes objectives and methods for statistical summaries and management reports and advises the County Probation Officer on their program implications.

  3. Conducts studies and reports on anticipated needs for new and expanded probation facilities and the more efficient utilization of existing facilities; recommends site acquisitions and performs advanced planning for the establishment of new facilities or the enlargement of existing facilities; represents the Department with architects in developing design criteria.

  4. Directs the preparation of annual budget requests by Probation Division Director’s; reviews, evaluates and makes recommendations on divisional budget requests; reviews budget performance reports; reviews and approves requests for purchase of major items; evaluates the performance of Probation Division Director’s and other supervisory staff; conducts staff meetings to explain and discuss departmental policy and programs; consults with and provides guidance to subordinate supervisors; acts for the County Probation Officer as directed.

  5. Meets with representatives of the California Youth Authority and other agencies to discuss matters related to program goals, priorities and costs and reimbursement; meets with representatives of County agencies/departments regarding areas of responsibility and jurisdiction; explains and interprets Departmental policy to the public and interested agencies; approves release of information about probation programs to news media.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer and probation officer/institutional counselor status that are prescribed by the California Government and Penal Codes and regulations of the California Peace Officer Standards and Training Commission and California Board of

Corrections for the class of Deputy Probation Counselor and/or Deputy Probation Officer II.

License Required

Possession of a current and valid California Class 3 Driver License by date of appointment. Possession of a current and valid California Class 2 vehicle operators license may be required for some positions on or after date of appointment as determined necessary to meet the needs of the Probation Department.

Thorough Knowledge of

Principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, personnel management and employee supervision and training.

Ability to

Analyze administrative problems and reach practical and logical conclusions and put into practice effective changes.

Plan, organize and direct the work of a large organization; prevent and solve problems by utilizing management and communication skills, concepts and techniques.

Develop cooperative and effective working relationships; speak and write effectively.

Education/Experience

A bachelor’s degree in a behavioral science or related subject and four years of experience in a supervisory class as a peace officer, at least at the level of Assistant Probation Division Director, in either of the following areas: 1) custody and/or rehabilitation of juveniles in a correctional institution, or 2) probation investigations and/or supervision of probationers;

OR

A combination of education and/or equivalent and relevant probation-related experience required to develop the knowledge’s arid abilities listed above as minimum qualifications.

MHH:sj

10/5/99

Classifications

County of Orange
Class Code: 2372
Revised: 11-24-81
Established: 6/71

CHIEF DEPUTY PUBLIC DEFENDER

DEFINITION

Under general direction, to assist the Public Defender in the administration of the Public Defender’s Office; to supervise and direct all of the functions of the office; to assume responsibility for the office in the absence of the Public Defender; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists in the administration of the office by developing organizational plans and procedures and effects changes approved by the Public Defender; acts for and makes interim policy and procedural decision in the absence of the Public Defender.

  2. Supervises and directs the operation and the various functions of the office.

  3. Interviews and recommends selection of deputies, supervises their training and development and assists in their evaluation.

  4. Interviews and recommends selection of office personnel.

  5. Confers with the judges, probation officers, police chiefs and prosecuting attorneys regarding policy matters of the Public Defender’s Office.

  6. Represents defendants in trials of major felony cases in Superior Court.

  7. Assists in the preparation and administration of the annual budget.

MINIMUM QUALIFICATIONS

License Required

Active membership in the State Bar of California.

Thorough Knowledge of

Methods and problems of administering the work of a large governmental law office.

The duties, powers, limitations and authority of the Public Defender’s Office.

Legal principles and their applications with emphasis on criminal law.

Rules of evidence and the conduct of court proceedings.

Legal research methods.

Principles of personnel management and supervision.

Ability to

Plan, organize and manage a professional legal organization.

Analyze difficult and complex legal problems and to apply legal principles and practices.

Investigate and defend criminal cases.

Present statements of fact, law and argument clearly and logically in written and oral form.

Perform legal research.

Win the confidence and respect of members of the legal profession, public officials and other persons.

Experience

Five years of experience as an attorney in the practice of criminal law including one year of supervisory experience over professional legal staff.

MGA:mm

4-29-99

Classifications

County of Orange
Class Code: 5915
Established: 6-8-84

CHIEF OF ANIMAL SERVICES OPERATIONS

DEFINITION

Under general direction, to direct the operations of a functional area of the division of Animal Control, and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class report to the Program Manager for Animal Control and are responsible for the planning, administration and supervision of the field services, shelter services or special services functions.

EXAMPLES OF DUTIES

  1. Plans, organizes and directs the activities of a functional area within Animal Control Services: may include responsibility for the operation of animal licensing services, including the licensing and inspection of animal housing facilities and the rabies vaccination program; shelter services, including the impoundment, care, release and disposal of animals; or field services, including the control and protection of animals, quarantining of potentially rabid animals and enforcement of related regulations.

  2. Provides technical assistance to division management in the identification of problems, needs and objectives of Animal Control and the enforcement of related ordinances; makes recommendations to the Program Manager in the formulation of policies and procedures; plans and develops programs to implement policies and procedures within area of responsibility.

  3. Directs the selection, assignment, training and performance evaluation of all staff assigned to a particular functional area; assigns and coordinates the work of subordinate supervisors to insure proper utilization of personnel and resources.

  4. Promotes community/public relations in the operation of a functional area, consults with various officials of city and County government regarding animal control service programs; responds to inquiries from the public and County officials by directing and/or conducting special investigations concerning the functional area of responsibility; may represent the division in speaking to civic and school groups about animal control service programs.

  5. Prepares or directs and reviews the preparation of written material, statistical reports and correspondence; oversees the establishment and maintenance of various types of records, files and computerized information systems.

  6. Assists in the preparation of the annual division budget; advises the Program Manager of present and future needs for personnel and equipment in the functional area of responsibility; assembles budget recommendations and justifications.

MINIMUM QUALIFICATIONS (May vary with assignment)

Thorough Knowledge of

County, State and federal laws, ordinances and regulations related to the care, protection and control of animals; and the legal liabilities and responsibilities of those concerned with their enforcement.

Safe and efficient methods of handling impounded animals, including sick, injured and rabid animals.

The organization and administration of an animal shelter, control or licensing program.

General Knowledge of

Principles and practices of management pertaining to the organization and supervision of a work force through subordinate supervisors.

The functions and interrelationships of County and city governments, groups and private agencies concerned with animal care, protection and control regulations.

Information processing capabilities for a computerized information/record keeping system.

Ability to

Communicate and interact with the public and personnel at all organizational levels; function in stressful situations requiring negotiation and/or persuasion, act as liaison to advise and/or resolve difference.

Plan, organize, direct, coordinate and supervise the work of a large group of persons through subordinate supervisors.

Gather, analyze, interpret and evaluate information from a variety of sources; plan, coordinate and initiate actions, implement decisions and recommendations; prepare and present concise, logical oral and written reports to explain policies, procedures and recommendations.

Work cooperatively with associates and other animal control and law enforcement agencies, also with community groups and private organizations concerned with the care, protection and control of animals.

Experience

Considerable experience or training which would have applied or developed the knowledges and abilities listed above.

License Required

Possession of or ability to obtain a valid California Driver License, Class 3 or higher, before date of appointment.

JLW:mm

9-1-99

Classifications

County of Orange
Class Code: 3372
Established: 10-11-77
Revised and Title Changed: 7-22-80
From: Chief Communications Coordinator
Administrative Revision: 10-6-89

CHIEF OF COMMUNICATIONS OPERATIONS

DEFINITION

Under direction, to supervise the 24-hour operation of the County Communications Center; to assist in the planning and organization of the coordinated radio communications and data transmission services of the County; and to do other work as required.

CLASS CHARACTERISTICS

This single-position class in the General Services Agency reports to the Chief, Communications Support Services and is responsible, through the subordinate shift supervisors, for the 24-hour per day communications operations activities of monitoring and coordinating radio communications and data transmission services of the County-wide, coordinated, communications system. The incumbent is also responsible for the efficient and legal operation of radio communications equipment throughout the coordinated system.

EXAMPLES OF DUTIES

  1. Plans, assigns the work and arranges schedules of Communications Coordinators and shift supervisors who monitor, coordinate and operate radio communications and data transmission equipment at the Communications Center.

  2. Assists in the planning and organizing of public safety, paramedic and general government radio communications coordination and data transmission services at the Communications Center; prepares operating procedures; trains staff from user agencies in proper operation of equipment.

  3. Handles problems concerning the utilization of the facilities of the coordinated communications system; meets with officials of the other public agencies.

  4. Directs the dispatch, use and manning of mobile field emergency equipment.

  5. Prepares records and reports concerning the operations of the coordinated Communications Center.

  6. Is notified in the event of major emergencies; may return to the Communications Center or mobile field unit to coordinate communications activities.

  7. Administers the communications equipment loan pool.

  8. May relieve staff operating the master control or paramedic radio consoles.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The techniques, procedures and methods used in the operation of a public safety communications center.

Regulations of the Federal Communications Commission applicable to County communications operations.

Rules, regulations and procedures used concerning the operations of a coordinated communications center.

General Knowledge of

The principles of supervision, organization and management.

The cities, highways, main streets, major buildings and geography of Orange County.

State and Federal data bases relating to law enforcement.

Ability to

Supervise and assist in the planning and organizing of communications operations in an integrated communications system including a message switcher, coordinating radio channels and data transmission services.

Train others in the operation, coordination and monitoring of radio communications activities and in teletype techniques.

Interpret rules and regulations to others.

Prepare records and reports.

Follow written and oral directions.

React quickly, efficiently and calmly in an emergency situation and adopt an effective course of action.

Use a County-approved means of transportation.

License Required

Possession of a valid, Class III California Driver’s License by date of appointment.

Experience

Considerable experience which would demonstrate the application of the knowledges and abilities listed.

Special Requirement

Applicants must pass a background investigation to the satisfaction of the General Services Agency and the Sheriff-Coroner Department.

DBL:mm

5-10-99

Classifications

County of Orange
Class Code: 5154
Established: 9-4-81

CHIEF OF VETERINARY SERVICES

DEFINITION

Under direction, to direct the operation of the Veterinary Services section; to perform veterinarian duties; to serve as a veterinary consultant; and to do other work as required.

CLASS CHARACTERISTICS

This is a one position class that reports to the Director of Animal Control and is responsible for directing the day-to-day operations of the Veterinary Services section and supervising the clinical staff. This position is responsible for the direct provision of veterinary services to the impounded animals at the Animal Shelter and for the prevention and control of animal diseases within the County.

EXAMPLES OF DUTIES

  1. Directs the daily operations of the Veterinary Services section; supervises and trains the subordinate clinical staff.

  2. Performs emergency treatment, vaccinations, diagnoses, autopsies and testing as needed for impounded animals at the Animal Shelter and other animals owned by the County.

  3. Consults with the Director of Animal Control in developing, implementing and evaluating County veterinary programs.

  4. Consults with the Health Officer concerning zoonotic diseases, animal health and welfare.

  5. Trains local animal control and kennel personnel in the technical aspects of rabies control and the proper restraint of animals.

  6. Interprets for other departments, governmental agencies, public or private organizations and interested individuals the State and local laws, rules and regulations related to animal health and animal disease.

  7. Investigates reported instances of inhumane treatment of animals and may testify in court as an expert witness.

  8. Represents the Health Officer and Director of Animal Control in matters concerning the Veterinary Services section.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid license to practice as a veterinarian in the State of California.

Possession of or ability to obtain a valid Certificate as a Tuberculosis and Brucellosis Accredited Veterinarian issued by the United States Department of Agriculture and approved by the California Department of Agriculture.

Thorough Knowledge of

Principles and practices of veterinary medicine, bacteriology, pathology, serology and other veterinary laboratory procedures.

General Knowledge of

Principles of veterinary services, public health programs and administration.

Some Knowledge of

Principles of effective supervision and training.

Ability to

Handle and care for large and small domestic animals.

Diagnose and treat animal diseases.

Direct various veterinary inspection and animal disease control programs.

Interpret veterinary services policies and procedures.

Gather evidence in cases of violation of animal health rules and regulations.

Explain to public, County veterinary services and encourage appropriate use of County or private veterinary services.

Establish and maintain effective working relationships.

Prepare complete and concise reports.

Supervise clinical staff.

Use a County-approved means of transportation to travel to meetings and work sites.

HNP:mm
7-29-99

Classifications

County of Orange
Class Code: 4522SM
Established: 3-19-93

CHIEF PHARMACIST

DEFINITION

Under general direction of the Medical Director and Program Manager to participate in and functionally supervise the pharmaceutical services of correctional facilities, County clinics and other health care settings; to provide technical supervision and assistance to support staff in the performance of pharmaceutical duties; and to perform other administrative duties as required.

CLASS CHARACTERISTICS

Positions in this class independently apply the established principles of pharmacology and pharmacokinetics to the selection, use and control of therapeutic agents in medical and mental health facilities. As a key resource person on pharmaceutical matters, the Chief Pharmacist formulates policy and procedures for professional, nonprofessional and paraprofessional staff in the performance of pharmacological activities throughout the designated facilities and makes recommendations regarding pharmaceutical selection, usage and administrative budgetary matters.

EXAMPLES OF DUTIES

  1. Directly supervises professional and paraprofessional staff in the review of prescriptions, OTC drugs, and medication orders for appropriateness, drug strength, dosage and selection; dispenses drugs; ensures that drug labels are complete and affixed to proper containers.

  2. Develops, monitors and supervises the operation of drug distribution systems including the maintenance of appropriate controls; notes and reports quality deficiencies of drug products; ensures that pharmaceuticals are properly stored, kept up-to-date and protected from deterioration.

  3. Counsels medical staff regarding the appropriateness, compatibility and stability of drug substances; maintains a designated drug formulary; advises nurses and patients as to the effects and proper administration of drugs.

  4. Acts as the principal professional resource regarding use, effectiveness, compatibility, stability and distribution of drugs and other pharmaceuticals; conducts or participates in the orientation and training of staff with respect to the distribution and proper use of medications; prepares written and oral summaries of pharmaceutical information for the continuing education of colleagues, nurses and other staff.

  5. Provides general and technical supervision of professional and paraprofessional staff in the performance of a variety of pharmacy related activities. Checks therapeutic agent containers prepared and labeled by others for accuracy, recording costs.

  6. Continuously analyzes and evaluates the quality of pharmaceutical services and serves as the secretary of the Pharmacy and Therapeutic Committee providing the direction, research and progression of the meeting.

  7. Ensures compliance of accreditation standards of the California Medical Association and keeps apprised of all legislation pertaining to pharmaceutical matters including the pertinent sections of the California Administrative code.

MINIMUM QUALIFICATIONS

Thorough knowledge of

Properties and effects of therapeutic agents and chemicals.

Board of Pharmacy rules and regulations, Unified Control Substance Act, pertaining to storage, record keeping, dispensing and distribution of medications.

Supervisory and training techniques.

General Knowledge of

Computer applications in pharmacy.

Ability to

Assign, train and review the work of professional and paraprofessional personnel.

Evaluate and develop procedures to assure efficient operation of pharmaceutical services.

Communicate effectively and advise others regarding the properties, effects, proper selection, administration, stability and compatibility of therapeutic agents.

Make recommendations and prepare written materials concerning the pharmacy program and improvement of operations.

Use a County-approved means of transportation to travel to work sites or perform field work.

License Required

Possession of a valid license to practice as a registered Pharmacist issued by the California State Board of Pharmacy.

Experience

Three years of experience as a registered pharmacist which would demonstrate the application of the knowledge and abilities listed as minimum qualifications.

CL:smb

Classifications

County of Orange
Class Code: 4340SM
Revision and Title Change
From: Chief Therapist, PHC: 11-20-98
Previous Revision: 7-29-93

CHIEF THERAPIST, CALIFORNIA CHILDREN SERVICES

DEFINITION

Under general direction, to plan, organize, direct and coordinate the California Children Services Medical Therapy Program; to serve as a therapy consultant to public and private agencies in planning new or extended therapy services; and to do other work as required.

CLASS CHARACTERISTICS

This one position class is distinguished by the overall responsibility for planning, directing and evaluating therapy services for children with physical disabilities. It reports to the HCA Program Manager II who has the responsibility for the total California Children Services (CCS) program including therapy services, medical case management, eligibility determination and financial administration.

EXAMPLES OF DUTIES

  1. Coordinates and supervises the Medical Therapy Program through on-site supervisors at a number of locations.

  2. Evaluates effectiveness of the physical and occupational therapy program and staff; initiates recommendations for program change, expansion, equipment and supplies.

  3. Acts as consultant to the Program Manager on therapy problems involving services to public schools, clinics, parent groups and public and private agencies.

  4. Coordinates medical case management of therapy cases and oversees therapy services authorized outside of the Medical Therapy Units.

  5. Conducts ongoing utilization review of therapy cases; determines medical eligibility in complex cases; provides direction to staff in solving difficult physical and occupational therapy treatment problems.

  6. Provides personnel management, including justification of personnel resources; selects or approves the selection of therapy staff; provides guidance on recruitment, training, supervision and performance issues.

  7. Provides education and outreach to the Department of Education, the community and related agencies; interprets therapy program to physicians, hospitals, clinics, public schools, parent groups and public and private agencies.

QUALIFICATIONS

License Required

Possession of a valid license as a Registered Physical Therapist issued by the Physical Therapy Board of California.

OR

Possession of a valid certificate of registration as an Occupational Therapist issued by the National Board for Certification in Occupational Therapy.

Driver License

Possession of a valid California Driver License

Experience

Considerable experience that would have provided the knowledges and abilities listed.

Thorough knowledge of

Principles and techniques of either physical or occupational therapy, with particular emphasis on the physical and psychological problems of Children with cerebral palsy and other physical handicaps.

Current trends and developments in physical medicine and rehabilitation.

General Knowledge of

Principles and techniques of effective organization and supervision.

California Children Services and Health Care Agency policies and procedures.

Ability to

Plan, organize and prioritize program needs and resources.

Work under demanding and competing deadlines.

Supervise a staff of professional and paraprofessionals at multiple clinic sites.

Attend meetings scheduled outside standard working hours (evenings).

Understand physical and emotional problems of children with handicaps.

Use tact and motivational techniques to implement goals or objectives.

Communicate effectively both orally and in writing.

Establish and maintain effective working relationships.

Use a computerized medical records system and use a personal computer for reports, scheduling and administrative work.

Physical Requirements

Body mobility sufficient to extend hands and arms in any direction, walk, stand, bend and stoop; stamina to sit for up to 90 minutes at a time; manual dexterity to grasp, manipulate/operate small objects and precision instruments, handwrite or key items into computer; vision sufficient to read calibrated measuring instruments, prescriptions and computer screen; hear and speak well enough to converse understandably in meetings, in person and on the phone.

Environmental Conditions

Will be required to work in a central office with frequent trips to schools, clinics and various other locations.

DEL:sj
10/25/99

Classifications

County of Orange
Class Code: 0554
Established: 10-19-90

CHIEF, CIVIL PROCESS

DEFINITION

Under general supervision and with the assistance of a subordinate supervisor, to plan and supervise the work of a clerical staff engaged in civil process work in a division of the Marshal's Department; to perform highly difficult and technical research or other clerical work in connection with case processing; to supervise cash handling and financial record keeping in connection with civil process; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class supervise clerical work performed in connection with the Marshal's civil process, i.e., summons of parties and execution of financial judgments in civil cases. This work continually requires timeliness in processing and adherence to highly detailed, diverse and interdependent procedures and assessment and collection of fees. Each position is responsible for all such work performed by the Marshal's Department at a designated division Each position is assisted by a subordinate supervisor, a Civil Process Supervisor.

Examples of Duties

  1. Plans, assigns, schedules and reviews clerical work on civil process and related actions such as subpoenas, wage garnishments, levies against real and personal property, keeper appointments and removals, evictions, third party claims, Marshal's property sales, receipt of deposits and fees, maintenance of Marshal's trust fund and other financial accounts and records, and automated processing of the above work.

  2. Assigns work on complex cases in accordance with subordinates' experience and abilities; instructs subordinates on specific procedures to be followed or information to be obtained; monitors progress and reviews completed work as needed; may assist subordinates and research portions of Code of Civil Procedure and other authority sources on especially difficult problems as needed; advises attorneys and other involved persons regarding specific filing and documentation requirements for civil process; coordinates processing activity with Sergeant in charge of field service; supervises maintenance of records of cases in process and completed; monitors automated processing activity and supervises correction of errors.

  3. Recommends staffing, equipment and procedures for supervised unit to Division Commander (Lieutenant); maintains unit work statistics; coordinates interviewing, hiring and training of subordinates; plans rotation of subordinates' assignments to promote proficiency in various functions of the unit; evaluates subordinates' work and counsels them regarding needed improvement; estimates office supply needs and requisitions supplies,

  4. Performs any of above duties with assistance of a subordinate Civil Process Supervisor.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

Legal terminology, office procedures and document processing in a Marshal's Office, including civil process and writ processing; accounting office and cash and budgetary control procedures.

General Knowledge of:

Office management and use of automated information processing; trust fund control in a Marshal's office; principles of supervision, training and delegation of authority.

Ability to:

Organize and direct complex specialized office operations, including accounting office functions, with the assistance of a subordinate supervisor; establish and maintain cooperative relations with others, including confrontive individuals under stressful conditions; motivate subordinates to perform effectively; read and understand material of considerable technical complexity and accurately instruct subordinates and others regarding this material.

Experience/Education:

Four years of office clerical experience in a California Marshal's office, which demonstrates possession of the required knowledges and abilities. College level education or training may be substituted for up to one year of the required experience on a basis of two semester units of education for one month of experience or one hour of training for one hour of experience.

MHH:smb

Classifications

County of Orange
Class Code: 0551
Established: 3-4-83
Replaces: Chief Child Support
Clerk (0558)
Revised: 7-26-77

CHIEF, FAMILY SUPPORT SERVICES

DEFINITION

Under general direction, to plan, organize and direct all office services for the Family Support Division of the District Attorney’s Office; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate supervisors, the Chief, Family Support Services directs the work of a large staff performing diverse office services for legal and investigative staff of the Family Support Division of the District Attorney’s Office. These services include general clerical support, public reception, receiving and controlling family support payments and support of computer processing of family support payments.

The incumbent regularly confers with management staff in charge of legal and investigative functions of the Family Support Division to determine changing operational needs and exercises considerable independent judgment in developing and modifying policies, procedures, Systems and operating priorities for office services. The incumbent is responsible for budget and personnel administration for office services and continually coordinates directed functions with the activities of other County agencies/departments and numerous outside agencies. Work of the incumbent is assigned and reviewed in terms of conformance with general policies and objectives of the Family Support Division.

EXAMPLES OF DUTIES

  1. Consults with legal and investigative managers regarding changes in family support legislation, court decisions and rules, regulations and/or operational procedures of the District Attorney’s Office, Courts and Social Services Agency that may affect a broad range of services in support of the Family Support Division’s legal and investigative staff. Identifies and resolves operating problems and formulates new and modified policies, procedures, systems, operating priorities and task sequences. Develops and recommends methods and procedures to improve manual systems supporting computer processing of family support payments.

  2. Through subordinate supervisors, directs the work of a large staff performing office services including preparation, routing and filing of legal documents and investigative reports; public reception and screening and identification and referral of public inquiries and complaints; maintaining security and control of family support payments received in person and by mail; and maintaining accounting records and computer support systems for charging, crediting and transferring individual payments and total revenue received. Identifies and resolves operating problems. Insures work quality through observation of work in process, conferring with subordinate supervisors and reviewing periodic reports. Instructs subordinate staff in implementing new policies and procedures.

  3. Analyzes needs for printed forms, staffing, equipment, supplies, floor space and layout of work areas. Recommends and justifies budgetary amounts for these needs. Coordinates office remodeling with General Services Agency staff. Reviews and approves purchase orders and supply requisitions.

  4. Interviews and decides on employment of applicants recommended by subordinate supervisors. Directs and reviews the training and performance evaluation of subordinates. Instructs subordinate supervisors on personnel policies, disciplinary procedures, administration of grievance procedures and other provisions of memoranda of understanding. Reviews and approves or modifies disciplinary recommendations of subordinate supervisors.

MINIMUM QUALIFICATIONS

KNOWLEDGE OPTION I

Thorough Knowledge of

Organization and management of a large and diverse office services function, including staffing, equipment requirements and work area layout.

Principles and methods of direct and indirect supervision, and motivation and training of subordinates.

Methods of organizing and maintaining comprehensive clerical support services for a wide variety of legal and investigative activities pertaining to criminal and civil justice systems.

Records maintenance and control systems and legal terminology, forms and documents used in attorneys offices.

General Knowledge of

Manual clerical support systems for electronic computer processing of a large volume of diverse and frequently changing data.

Methods of formulating and monitoring the operating budget for a large and diverse office services function.

KNOWLEDGE OPTION II

Thorough Knowledge of

Laws and regulations pertaining to family support.

General Knowledge of

Principles of supervision and training.

Standard office procedures and equipment.

Office services requirements for family support legal and investigative activities.

Principles of budgeting, including methods of estimating requirements for staff, equipment and work area space.

ABILITIES REQUIRED (WITH BOTH KNOWLEDGE OPTIONS)

Ability to

Analyze administrative problems and develop practical solutions.

Supervise, train and motivate subordinates.

Develop and maintain harmonious working relationships with staff at various organizational levels.

Experience

Considerable experience which shows possession of the required knowledges and abilities. Two years in the Orange County District Attorney’s Office in a clerical full supervisory capacity (Knowledge Option I) or as an Investigative Assistant II (Knowledge Option II) meets this experience requirement.

MHH:mm

4-1-99

Classifications

County of Orange
Class Code: 1119
Administrative Revision &
Title Change: 10-20-94
Previous Revision: 9-7-90

CHIEF, PUBLISHING SERVICES

DEFINITION

Under direction, to plan, organize and supervise the work of the Publishing Services Section of the Materiel Management Division; and to do other work as required.

CLASS CHARACTERISTICS

This class is responsible for administering and supervising the Publishing Services Section of the GSA, Materiel Management Division and assisting the Materiel Management Division Manager in supervising the Division; and acts in the absence of the Division Manager.

EXAMPLES OF DUTIES

  1. Directs the work of the Publishing Services Section; supervises photographic, lithographic, offset duplicating and bindery operations directly or through intermediate personnel; supervises the receipt and routing of incoming publishing services requests; determines priorities; establishes work schedules and monitors the sections’ overall production system; ensures work meets appropriate time frames production and quality control standards.

  2. Works with the Division Manager in conferring with agencies/departments to learn about their printing, graphics, photocopying and forms design needs; evaluates vendors’ capabilities, negotiates with vendors and recommends to the Division Manager the awarding of contracts.

  3. Instructs and assists employees in the adjustment and set up of photographic and offset duplicating equipment, cutting of paper to size, assembling multipaged runoffs, folding, drilling or binding as required; supervises cleaning, adjustment and maintenance of photographic equipment, photocopier and offset machines, collator, folding machine, drill and paper cutter.

  4. Supervises the preparation of necessary documents and the coordination of work performed in-house and by outside vendors to ensure that due dates and quality standards are met; participates in contract negotiations for services and supplies.

  5. Supervises the preparation of job cost and time estimates; keeps requesting agencies/departments informed of work progress and revised schedules.

  6. Supervises the maintenance of cost accounting records and automated data processing systems used to chargeback services to County agencies/departments and provides other management information; evaluates the cost of services and keeps abreast of the state-of-the-art in equipment and methods which can reduce costs.

  7. Maintains control of perpetual inventory control system for paper stock, bindery, printing and photographic supplies; projects needs and initiates orders; administers equipment repair contracts, identifies the need for equipment repair, maintenance and replacement and monitors and approves work performed.

  8. Analyzes Publishing Services requests, confers with staff and with representatives of requesting agencies/departments and selects the most cost effective and practical production methods; prepares formal work orders and requests with detailed specifications for internal productions and content; determines quality, weight and grain of paper to be used on different projects and machines.

  9. Prepares reports, provides information and makes recommendations to the Division Manager relative to Publishing Services budget, personnel and organization.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Operation and production capabilities of reproduction cameras such as photo-direct, electrostatic and process film cameras; photo-mechanical stripping; platemaking and developing processes; offset and letterpress printing and photocopiers; typesetting and composition equipment; and related bindery equipment; developing and estimating printing and bindery specifications and costs and production scheduling.

Inks and color applications as they relate to offset printing.

Preparation of production job orders for internal and external production

Paper weights, grains and characteristics as they apply to the different equipment and inks used in offset printing and graphics.

Perpetual inventory control systems.

General Knowledge of

Types and capabilities of comprehensive information processing technologies and systems, including impact/non-impact printing and electronic image capture manipulation and transfer.

Automated data processing systems related to scheduling, protection control and billing.

Principles of contract administration, including procurement policies and procedures.

Principles of effective personnel and shop supervision.

Budgetary methods and financial record keeping procedures.

Ability to

Communicate and interact with people at various organizational levels to learn about their publishing service needs and gain their acceptance of the Publishing Services Program.

Establish and maintain effective working relationship with vendors.

Analyze bids, negotiate with vendors and recommend award of contracts.

Evaluate current and new types of publishing equipment technology graphics, photocopying and reduction and enlargement.

Analyze publishing requirements against internal techniques and prepare recommendations on the most efficient way to meet the County’s publishing needs.

Identify short, medium and long range needs and implement plans accordingly.

Plan, organize and direct the work of others.

Train staff in the operation of publishing equipment.

Determine specifications and quantities of supplies required.

Write clear and concise reports and keep accurate and timely records.

Education/Experience

Four years of experience that can be directly related to the knowledges and abilities listed as minimum qualifications.

A maximum of two years of the required experience may be subtracted as follows: Education or training that can be directly related to the knowledges and abilities listed under the minimum qualifications at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

OR

Completion of a certified program from a recognized technical/professional organization, college or technical school in graphics technology, printing and graphics arts may be substituted for two years of the experience required.

MEC:mm

4-15-99

Classifications

County of Orange
Class Code: 3388SM
Established: 2-24-87

CHIEF TELECOMMUNICATIONS MAINTENANCE

DEFINITION

Under general direction to plan, organize, coordinate and supervise installation, maintenance and modification of electronic equipment, including fixed and mobile radio transmitters and receivers; public address and intercom systems, closed circuit television systems, microwave and land line transmission Systems; and to do other work as required.


EXAMPLES OF DUTIES

  1. Plans and coordinates the maintenance and installation of a wide variety of electronic telecommunication equipment including fixed and mobile radio transmitters and receivers, public address and intercom systems, closed circuit television systems, security and alarm systems, electronic switching equipment and microwave, fiberoptic and land line data transmission systems.

  2. Directs through subordinate supervisors, the work of technicians maintaining and repairing a wide variety of electronic telecommunications equipment; establishes standards of service, repair and preventative maintenance.

  3. Develops criteria for determining which maintenance is to be done by County staff and which should be done by private firms; reviews estimates and charges by private firms for repair of equipment.

  4. Assists the Division Manager with budget preparation and develops systems for accumulating costs for repair and maintenance of equipment; supervises the accumulation of cost data which can be attributed to specific equipment and systems and can be charged to system users.

  5. Interviews and selects staff for promotion or employment; reviews recommendation of subordinate supervisors on hiring and disciplinary actions.

  6. Plans and directs training program for technical staff.

  7. Implements a safety program for staff and ensures that safe work practices and procedures are followed.

  8. Reviews specifications for new electronic equipment to be purchased; makes recommendations concerning reliability, durability and ease of repair; coordinates with engineering staff concerning requirements for technical support on installation and modification of telecommunications systems and equipment on engineering projects.

  9. Maintains liaison between user and city public safety departments concerning policies on maintenance and repair of equipment.

  10. Supervises preparation and maintenance of technical records required by the Federal Communications Commission and prepares records and reports.



MINIMUM QUALIFICATIONS


Thorough Knowledge of

Principles, techniques, methods, test equipment and tools used in the construction, installation, maintenance and repair of telecommunications and other electronic equipment.


Gerneral Knowledge of


Principles of organization and management including budgeting of equipment, materials and personnel.

Principles of supervision.

Federal Communications Commission regulations applicable to County communications.

Digital and logic circuitry used in computers.


Ability to

Plan and organize policies and procedures for technical personnel engaged in the construction, installation, maintenance and repair of communications and other electronic equipment.

Establish and maintain effective working relationships.

Provide technical advice in the construction, installation, maintenance and repair of electronic equipment.

Prepare and maintain records such as frequency checks, inventory of equipment, status reports and budget requests.

Instruct technical staff concerning new equipment, techniques and new or revised FCC and PUC regulations.

Understand, interpret and enforce compliance with plans, specifications, schedules and provisions of contractual documents.

Review and critically evaluate vendor proposals and negotiate effectively with vendors.


Experience

Considerable experience and education in the construction, installation, maintenance and repair of radio transmitting and receiving equipment, including experience involving microwave equipment.


Physical Characteristics

Vision sufficient to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into the computer.


License Required

Possession of a valid General Radio Telephone Operator’s License issued by the Federal Communications Commission.

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.


BTW:mm
5-12-99

Classifications

County of Orange
Class Code: 7430
Established: 9-22-89

CHILD CARE PROGRAM SUPERVISOR

DEFINITION

Under general direction, to plan, organize, and supervise a residential child care program providing emergency shelter to abused and neglected children; and to do other duties as required.

CLASS CHARACTERISTICS

This single-position class is responsible for supervising, through subordinate supervisors, a staff of group counselors and for assessing, monitoring and coordinating activities and services for a residential child care program.

EXAMPLES OF DUTIES

  1. Plans, develops, organizes, coordinates and supervises, through subordinate supervisors, a comprehensive program encompassing psycho-social diagnostic evaluation, treatment planning, individual and group counseling, casework services, and a group living experience favorable to children.

  2. Develops, evaluates and monitors program design, direction and structure and coordinates with other program staff in establishing guidelines and accomplishing goals.

  3. Monitors behavior characteristics of institution’s population; authorizes changes in treatment and counseling design and methods to improve effectiveness of services and care; staffing requirements to meet program needs.

  4. Maintains liaison and coordinates program objectives, activities and services with County agencies and community organizations.

  5. Develops age appropriate activities for children in protective custody; determines scope of responsibilities for counseling staff; acts as a resource person in implementing such activities.

  6. Develops operational policies and procedures for child care activities, staffing needs and child/staff ratios.

  7. Interviews and selects subordinates staff; reviews and evaluates the work of staff; provides for and conducts staff training; conducts staff meetings, chairs task force assignments.

MINIMUM QUALIFICATIONS

Education/Experience

Five years of progressively responsible child care institutional experience involving case management, group diagnosis and treatment, and child growth and development.

AND

Three years in a supervisory classification equivalent to Orange County’s Senior Group Counselor. Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of qualifying experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

OR

Two years of social work casework experience in a public social services agency and one year equivalent to Social Services Supervisor or Senior Social Services Supervisor.

Thorough Knowledge of

Institutional care of children and the effect of group living in meeting their needs.

Casework and group work methods of diagnosis and treatment.

Individual and group counseling and child care techniques.

Child growth and development and dynamics of the family.

Laws and court procedures related to placement of children in shelter care/protective custody.

Psychological, sociological and cultural principles of juvenile custody.

Methods and techniques in maintaining proper custody, care and treatment of children in protective custody.

Standard management control and reporting systems.

Principles and methods of supervision.

Behavioral characteristics and current theories and methods of providing protective services for dependent, abused and neglected children.

Ability to

Plan, organize and supervise the activities of a counselor staff in the care, custody and treatment of children and youth.

Provide for effective supervision, staff development and training of counselor staff.

Function effectively and objectively in crisis situations. Work effectively with others.

Communicate effectively, both written and verbally, and prepare clear and concise reports.

BAA:smb
10-24-94

Classifications

County of Orange
Class Code: 0613
Established: 7-26-77

CHILD SUPPORT CLERK

DEFINITION

Under general supervision, to assist Attorneys in the District Attorney’s Office by typing and assembling documentation in child support and paternity actions for court hearings; and to do other work as required.

EXAMPLES OF DUTIES

  1. Types a variety of standard legal forms and documents from rough drafts, dictation machines; general notes or oral instructions.

  2. Interviews complaining witnesses and gathers data from various sources to obtain pertinent information regarding family history and composition, marital relationship, financial status, and paternity for Attorneys, Investigators, and Child Support Officers.

  3. Maintains control over child support cases and makes certain that all necessary witnesses, subpoenas, and materials are ready for trial; completes reciprocal actions; may grant extensions or continuances to defendants upon request if, after reviewing available information it is determined to be justified.

  4. Screens calls for Attorneys, Investigators and Child Support Officers and answers questions using discretion in what information can be released.

  5. Obtains information from departmental or other legal files for court hearings; following established procedures or under the direction of Attorney’s, Investigators, or Child Support Officers compose letters or make telephone calls to obtain required information or documentation.

MINIMUM QUALIFICATIONS

General Knowledge of

Clerical procedures and practices of law offices. Legal procedures used in the preparation and processing of legal documents for court.

Ability to

Initiate and answer correspondence, using correct grammar, punctuation and format.

Carry out oral and written instructions.

Deal effectively with the general public.

Meet critical court deadlines.

Type at a corrected rate of 45 words per minute.

Experience

One year of specialized experience in a law office which would have developed the knowledges and abilities required for the class.

BB:mm

4-2-99

Classifications

County of Orange
Series Established: 8-11-98
(Replaces Family Support Officer,
Senior Support Officer, Supervising Family
Support Officer)
Previous Revisions: 1-13-89

CHILD SUPPORT OFFICER SERIES

6516GE

CHILD SUPPORT OFFICER TRAINEE

6521GE

CHILD SUPPORT OFFICER

6523GE

SENIOR CHILD SUPPORT OFFICER

6522SM

SUPERVISING CHILD SUPPORT OFFICER

DEFINITION
To conduct office interviews and in-office investigations to obtain facts needed to initiate non-support claims; to negotiate court orders for payment of child support or to issue complaints against absent parents who are in violation of Child Support laws; to recommend and order enforcement actions; to prepare court case summaries and maintain case records; to monitor probationary child support cases; and to do other work as required.

CLASS CHARACTERISTICS
Child Support Officer (CSO) Trainee is the entry level into the Child Support Officer series. CSO Trainees work under close supervision while learning to perform the required duties through on the job training and classroom instruction. CSO Trainees who meet performance expectations will be promoted to journey level CSO at or before the end of the 12-month probation period. Trainees who are not promoted will have failed probation in this class.

CSO is the journey level in the series and is characterized by the considerable independent judgment exercised in researching and evaluating assets and other information related to non-custodial parents’ ability to pay support and in initiating legal action; the sensitive nature of negotiating child and spousal support court orders; obtaining confidential information; the reliance of legal staff on recommendations made; and the impact of incumbent’s decisions and recommendations. CSO’s are expected to apply the rules and laws affecting all types of child support cases including but not limited to paternity, criminal and civil enforcement, and out-of-state cases.

Senior Child Support Officer is the advanced journey level in the series. Senior CSO’s are expected to quickly and accurately manage the full range of tasks with only general supervision. Senior CSO’s are further distinguished from CSO’s by their broader knowledge and higher productivity levels.

Supervising Child Support Officers regularly review the cases and correspondence in their area of responsibility and assign cases to the appropriate level of subordinate staff for action. Supervising CSOs are responsible for providing on-the-job training in all facets of child support laws and regulations; reviewing the work of and evaluating performance of subordinate staff; and for performing special projects and/or assisting staff with the more complex or sensitive cases.

EXAMPLES OF DUTIES
(Note: Trainees perform these duties in a training capacity; CSO’s and Senior CSO’s independently perform the duties; Supervising CSO’s oversee the duties.)

  1. Receives training on existing and changes to Child Support laws and methods for obtaining support through voluntary and legal means.
  2. Interviews complaining witnesses to obtain information needed to locate absent parents and establish child or spousal support obligations; initiates actions to legally establish paternity.
  3. Contacts employers, relatives, law enforcement agencies, etc., for purposes of identifying and locating absent and non-custodial parents; subpoenas defendants for court appearance; interviews defendants and defense attorneys to determine defendant’s ability to pay; takes sworn statements; negotiates court orders, including payment amount and method, with defendants and attorneys; explains provisions of and legal obligations related to Child Support laws; explains legal payment options available to defendants and consequences for nonpayment.
  4. Evaluates defendants’ ability to pay current, past and potential child support obligations; uses considerable discretion to determine proper settlement or payment method and to determine payment amount for support, arrearages and welfare reimbursement.
  5. Assesses cases; as appropriate, recommends civil or criminal action to Deputy District Attorney for legal action against defendants for non payment of support; recommends and initiates issuance of criminal complaints, warrants and contempt citations; authorizes or implements other enforcement action such as property and tax liens, wage garnishments and other methods of collecting delinquent payments; recommends case closing after evaluating cost effectiveness of case continuance and defendant’s current and future ability to pay.
  6. Prepares and authorizes amendments to court calendar; may assist and act as primary resource to Deputy District Attorney in presenting cases in court; may research applicable data, prepare court and legal documents and case summaries, recommend legal actions and explain legal/enforcement actions taken; may testify in court.
  7. Composes case narratives, completes forms, reports and documents for preparation and documentation of case and for court presentation using a computer and by hand.
  8. Prepares reports to supervisor on suspected welfare fraud or criminal activity; refers cases to Special investigations Unit; interfaces with the Social Services Agency on shared cases as needed.
  9. May use foreign language to conduct interviews, interpret court proceedings and legal documents.

EXAMPLES OF SUPERVISORY DUTIES

  1. Trains staff in areas such as the Child Support Services policies and procedures and pertinent laws and regulations related to establishing paternity, establishing and enforcing civil and criminal orders for support, and how to use various investigative resources to locate absent parents and their assets.
  2. Assist staff and oversees performance of the various tasks and activities required to successfully manage the full range of child support cases.
  3. Coaches and counsels staff; prepares written performance evaluations; recommends and participates in various personnel actions such as interviewing for new hires and promotions, and initiating corrective and disciplinary actions.


MINIMUM QUALIFICATIONS

Special Requirement

Must pass a background investigation to the satisfaction of the Child Support Services.

Knowledge

(Some Knowledge at the Trainee level, General for C`SO; Thorough at the Senior and Supervisory levels)

Interviewing techniques to obtain factual, personal and sensitive information.

Methods for overcoming hostility in persons being interviewed.

Standard office procedures and equipment including computer applications such as word processing and spreadsheets.

Basic legal terminology.

Additional Knowledge Required at the CSO, Senior and Supervisory Levels

Current laws, regulations and methods of enforcement related to all types of child support cases.

Sources of information used in locating persons and checking financial assets and liabilities.

Ability to

Persuade individuals to comply with court orders; successfully negotiate child support court orders with uncooperative defendants or their attorneys;

Obtain cooperation from others; establish and maintain effective working relationships with a variety of individuals including co-workers, attorneys, investigators, supervisors, staff from other governmental agencies, etc.

Evaluate credibility of persons during interviews to detect concealed assets or possible welfare fraud.

Use sound judgment to evaluate a wide variety of information, identify and choose from several alternatives, and initiate legal action within prescribed guidelines.

Use initiative in pursuing necessary information and implementing enforcement actions.

Quickly learn, understand, interpret and apply existing and changes to laws, rules and regulations relative to child support, the collection of finds and seizure of property.

Prepare comprehensive written reports to document interviews and investigative activities and maintain accurate and complete case records.

Understand and follow oral and written directions and apply them in a variety of situations.
Communicate effectively orally and in writing; testify in court.

Spell correctly; use proper grammar, punctuation and vocabulary.

Make mathematical calculations; apply formulas and legal guidelines on defendants’ ability to pay support.

Speak and write Spanish or Vietnamese may be required for some assignments.

Interact effectively with emotional and sometimes hostile members of the public.

Child Support Officer Trainee

Experience

One year of interviewing, law enforcement, legal office services or collections experience.
OR
Related education in areas such as criminal justice, behavioral science, paralegal courses, etc., may be substituted for the required experience at the rate of three semester units for one month of experience.

Child Support Officer

One year as a Child Support Officer Trainee with the Child Support Services County of Orange or in a comparable classification with a child support agency within the state of California.

OR

Two years’ experience, which would demonstrate possession of each of the knowledge and abilities, listed as minimum qualifications such as interviewing, law enforcement, legal office services or collections.

OR

Related education in areas such as criminal justice, behavioral science, paralegal courses, etc., may be substituted for the required experience at the rate of three semester units for one month of experience.

Senior Child Support Officer

One year of recent experience as a Child Support Officer with the County of Orange or in a comparable classification with a child support agency within the state of California.

Supervising Child Support Officer

Two years of recent experience as a Child Support Officer or higher with the County of Orange or in a comparable classification with a child support agency within the state of California.

PHYSICAL CHARACTERISTICS

See well enough to read small print on paper and on a computer screen.

Hear well enough to understand and respond in an interview setting.

Speak and enunciate clearly in order to orally communicate sensitive and/or complex information.

Sit at a desk for up to one hour at a time to conduct interviews.

Use hands and wrists repetitively to use a computer keyboard for up to one hour at a time and up to five hours per day.

GJS:mm

dg

Classifications

County of Orange
Series Established: 8-11-98
(Replaces Family Support Officer,
Senior Support Officer, Supervising Family
Support Officer)
Previous Revisions: 1-13-89

CHILD SUPPORT OFFICER SERIES


6516GE

CHILD SUPPORT OFFICER TRAINEE

6521GE

CHILD SUPPORT OFFICER

6523GE

SENIOR CHILD SUPPORT OFFICER

6522SM

SUPERVISING CHILD SUPPORT OFFICER

DEFINITION
To conduct office interviews and in-office investigations to obtain facts needed to initiate non-support claims; to negotiate court orders for payment of child support or to issue complaints against absent parents who are in violation of Child Support laws; to recommend and order enforcement actions; to prepare court case summaries and maintain case records; to monitor probationary child support cases; and to do other work as required.

CLASS CHARACTERISTICS
Child Support Officer (CSO) Trainee is the entry level into the Child Support Officer series. CSO Trainees work under close supervision while learning to perform the required duties through on the job training and classroom instruction. CSO Trainees who meet performance expectations will be promoted to journey level CSO at or before the end of the 12-month probation period. Trainees who are not promoted will have failed probation in this class.

CSO is the journey level in the series and is characterized by the considerable independent judgment exercised in researching and evaluating assets and other information related to non-custodial parents’ ability to pay support and in initiating legal action; the sensitive nature of negotiating child and spousal support court orders; obtaining confidential information; the reliance of legal staff on recommendations made; and the impact of incumbent’s decisions and recommendations. CSO’s are expected to apply the rules and laws affecting all types of child support cases including but not limited to paternity, criminal and civil enforcement, and out-of-state cases.

Senior Child Support Officer is the advanced journey level in the series. Senior CSO’s are expected to quickly and accurately manage the full range of tasks with only general supervision. Senior CSO’s are further distinguished from CSO’s by their broader knowledge and higher productivity levels.

Supervising Child Support Officers regularly review the cases and correspondence in their area of responsibility and assign cases to the appropriate level of subordinate staff for action. Supervising CSOs are responsible for providing on-the-job training in all facets of child support laws and regulations; reviewing the work of and evaluating performance of subordinate staff; and for performing special projects and/or assisting staff with the more complex or sensitive cases.

EXAMPLES OF DUTIES
(Note: Trainees perform these duties in a training capacity; CSO’s and Senior CSO’s independently perform the duties; Supervising CSO’s oversee the duties.)

  1. Receives training on existing and changes to Child Support laws and methods for obtaining support through voluntary and legal means.
  2. Interviews complaining witnesses to obtain information needed to locate absent parents and establish child or spousal support obligations; initiates actions to legally establish paternity.
  3. Contacts employers, relatives, law enforcement agencies, etc., for purposes of identifying and locating absent and non-custodial parents; subpoenas defendants for court appearance; interviews defendants and defense attorneys to determine defendant’s ability to pay; takes sworn statements; negotiates court orders, including payment amount and method, with defendants and attorneys; explains provisions of and legal obligations related to Child Support laws; explains legal payment options available to defendants and consequences for nonpayment.
  4. Evaluates defendants’ ability to pay current, past and potential child support obligations; uses considerable discretion to determine proper settlement or payment method and to determine payment amount for support, arrearages and welfare reimbursement.
  5. Assesses cases; as appropriate, recommends civil or criminal action to Deputy District Attorney for legal action against defendants for non payment of support; recommends and initiates issuance of criminal complaints, warrants and contempt citations; authorizes or implements other enforcement action such as property and tax liens, wage garnishments and other methods of collecting delinquent payments; recommends case closing after evaluating cost effectiveness of case continuance and defendant’s current and future ability to pay.
  6. Prepares and authorizes amendments to court calendar; may assist and act as primary resource to Deputy District Attorney in presenting cases in court; may research applicable data, prepare court and legal documents and case summaries, recommend legal actions and explain legal/enforcement actions taken; may testify in court.
  7. Composes case narratives, completes forms, reports and documents for preparation and documentation of case and for court presentation using a computer and by hand.
  8. Prepares reports to supervisor on suspected welfare fraud or criminal activity; refers cases to Special investigations Unit; interfaces with the Social Services Agency on shared cases as needed.
  9. May use foreign language to conduct interviews, interpret court proceedings and legal documents.

EXAMPLES OF SUPERVISORY DUTIES

  1. Trains staff in areas such as the Child Support Services policies and procedures and pertinent laws and regulations related to establishing paternity, establishing and enforcing civil and criminal orders for support, and how to use various investigative resources to locate absent parents and their assets.
  2. Assist staff and oversees performance of the various tasks and activities required to successfully manage the full range of child support cases.
  3. Coaches and counsels staff; prepares written performance evaluations; recommends and participates in various personnel actions such as interviewing for new hires and promotions, and initiating corrective and disciplinary actions.

MINIMUM QUALIFICATIONS

Special Requirement

Must pass a background investigation to the satisfaction of the Child Support Services.

Knowledge

(Some Knowledge at the Trainee level, General for C`SO; Thorough at the Senior and Supervisory levels)

Interviewing techniques to obtain factual, personal and sensitive information.

Methods for overcoming hostility in persons being interviewed.

Standard office procedures and equipment including computer applications such as word processing and spreadsheets.

Basic legal terminology.

Additional Knowledge Required at the CSO, Senior and Supervisory Levels

Current laws, regulations and methods of enforcement related to all types of child support cases.

Sources of information used in locating persons and checking financial assets and liabilities.

Ability to

Persuade individuals to comply with court orders; successfully negotiate child support court orders with uncooperative defendants or their attorneys;

Obtain cooperation from others; establish and maintain effective working relationships with a variety of individuals including co-workers, attorneys, investigators, supervisors, staff from other governmental agencies, etc.

Evaluate credibility of persons during interviews to detect concealed assets or possible welfare fraud.

Use sound judgment to evaluate a wide variety of information, identify and choose from several alternatives, and initiate legal action within prescribed guidelines.

Use initiative in pursuing necessary information and implementing enforcement actions.

Quickly learn, understand, interpret and apply existing and changes to laws, rules and regulations relative to child support, the collection of finds and seizure of property.

Prepare comprehensive written reports to document interviews and investigative activities and maintain accurate and complete case records.

Understand and follow oral and written directions and apply them in a variety of situations.
Communicate effectively orally and in writing; testify in court.

Spell correctly; use proper grammar, punctuation and vocabulary.

Make mathematical calculations; apply formulas and legal guidelines on defendants’ ability to pay support.

Speak and write Spanish or Vietnamese may be required for some assignments.

Interact effectively with emotional and sometimes hostile members of the public.

Child Support Officer Trainee

Experience

One year of interviewing, law enforcement, legal office services or collections experience.
OR
Related education in areas such as criminal justice, behavioral science, paralegal courses, etc., may be substituted for the required experience at the rate of three semester units for one month of experience.

Child Support Officer

One year as a Child Support Officer Trainee with the Child Support Services County of Orange or in a comparable classification with a child support agency within the state of California.

OR

Two years’ experience, which would demonstrate possession of each of the knowledge and abilities, listed as minimum qualifications such as interviewing, law enforcement, legal office services or collections.

OR

Related education in areas such as criminal justice, behavioral science, paralegal courses, etc., may be substituted for the required experience at the rate of three semester units for one month of experience.

Senior Child Support Officer

One year of recent experience as a Child Support Officer with the County of Orange or in a comparable classification with a child support agency within the state of California.

Supervising Child Support Officer

Two years of recent experience as a Child Support Officer or higher with the County of Orange or in a comparable classification with a child support agency within the state of California.

PHYSICAL CHARACTERISTICS

See well enough to read small print on paper and on a computer screen.

Hear well enough to understand and respond in an interview setting.

Speak and enunciate clearly in order to orally communicate sensitive and/or complex information.

Sit at a desk for up to one hour at a time to conduct interviews.

Use hands and wrists repetitively to use a computer keyboard for up to one hour at a time and up to five hours per day.

GJS:mm

dg

Classifications

County of Orange
Class Code: 6519GE
Established: 08-29-95
(Replaces Family Support Specialist)
Administrative Revision 07-28-06

CHILD SUPPORT SPECIALIST

DEFINITION

Under general supervision, to interview custodial parents to obtain facts and sensitive information related to nonsupport claims; to gather information and generate correspondence to assist in the identification and/or location of absent parents; to document actions in case summaries and complete legal forms; to respond to inquires on child support cases; and to do other work as required.

CLASS CHARACTERISTICS

This class is characterized by its responsibility for performing a variety of tasks on child support cases, which require knowledge of child support laws and policies and procedures of the Child Support Services. Child Support Specialist is distinguished from Child Support Officer by the former’s limited authority to take official actions and responsibility for specific actions on individual cases. Child Support Officers must have more comprehensive knowledge of child support laws and regulations in order to manage caseloads, determine the best approach to establish and enforce support, and to initiate and implement investigative and legal actions.

EXAMPLES OF DUTIES

  1. Interview custodial parents to obtain information needed to identify and/or locate absent parents.
  2. Recommend actions to establish paternity or support obligations; compose findings and recommendations in case narratives; generate, complete and process a variety of legal forms.
  3. Contact employers, relatives, law enforcement agencies, post office, etc. for purposes of identifying and locating absent parents.
  4. Explain provisions for and legal obligations related to child support law including welfare reimbursement.
  5. Prepare reports to supervisor on suspected welfare fraud or criminal activity.
  6. Receive training in child support law, may have some caseload management responsibility, serve as a resource and provide backup to child support officers as needed.
  7. May serve as foreign language interpreter in interviews or court appearances.


MINIMUM QUALIFICATIONS

Experience/Education

Two years of responsible office experience which would have applied the required knowledge and abilities.

College level education in a behavioral science, criminal justice, or a related field may substitute for one year of the required experience on the basis of three semester units for one month of experience.

General Knowledge of

Interviewing and communication techniques used to establish rapport with individuals from a variety of backgrounds.

Modern office procedures and equipment.

Ability to

Communicate effectively orally and in writing in order to interview people, disseminate and record information.

Obtain confidential, sensitive factual information from a variety of people from diverse social and ethnic backgrounds.

Assess creditability of people being interviewed in order to detect possible welfare fraud.
Learn, understand and apply laws and regulations related to child support and welfare eligibility.

Learn, understand and apply laws, regulations and information related to locating individuals, checking financial assets and liabilities, and enforcing child support obligations within prescribed guidelines.

Independently exercise sound judgment while working with custodial and absent parents, other County staff and the public while handling confidential, sensitive information and complex child support issues.

Understand and follow oral and written directions and apply them in a variety of situations.
Use correct English grammar, punctuation and spelling.

Speak, understand, read and write in a foreign language may be required for some assignments.

Pass a background investigation to the satisfaction of the District Attorney.
Use a County-approved means of transportation to travel to different work locations may be required for some assignments.

dmg

 

Classifications

County of Orange
Administrative Title Change: 6-6-90
Established: 6-11-82
Consolidates: Structural Plan
Checker (5311)

CIVIL ENGINEERING SERIES SPECIFICATION

Class Code Class Title
1805 Junior Civil Engineer
1810 Civil Engineering Assistant
1815 Civil Engineer

DEFINITION

Under supervision, to perform a variety of field and office professional civil engineering work; to plan, design and review the construction of public works, traffic and transportation projects; to perform structural engineering analysis of building plans for major structures; to perform specialized technical studies; and to do other work as required.

CLASS CHARACTERISTICS

Junior Civil Engineer is the entry level professional engineering class. Incumbents work under close supervision and are assigned the less complex office and field assignments with special emphasis on training. Limited exercise of judgment is required on detail of work and in making preliminary selections and adaptions of engineering alternatives.

Civil Engineering Assistant is the experienced, non-registered professional civil engineering class. Positions at this level are distinguished from Junior Civil Engineers by their journey-level assignments and responsibility for independent engineering analysis and recommendations. Positions at this level generally work under the project leadership of Civil Engineers and are assigned all but the most complex or specialized assignments.

Civil Engineer is the highest level nonsupervisory, professional civil engineering class. State registration as a civil engineer is required. This level independently performs complex or specialized assignments, provides project leadership to lower level staff, trains staff, consults in area of specialty and may independently review, complete and approve County designed plans as the responsible engineer. The higher class of Senior Civil Engineer is distinguished by full supervisory responsibility for a section or unit of professional and/or subprofessional engineering staff.

EXAMPLES OF DUTIES

  1. Designs and prepares drawings, specifications and estimates for construction and maintenance of public work projects such as flood control structures, highways, bridges and traffic control devices; may utilize computer technology to solve engineering problems.

  2. Makes engineering calculations in connection with field and office assignments; prepares cost estimates for public works construction projects.

  3. Makes structural engineering analysis of complex structural designs and checks calculations; receives and checks applications and complex engineering ad architectural plans submitted for building permits; makes structural engineering analysis based on field investigations of existing structures; advises on building code requirements.

  4. Performs inspections of construction projects; makes field inspections of existing structures to determine adequacy and estimate stabilizing requirements; performs soil and construction material testing work.

  5. Investigates complaints, conducts technical studies and prepares reports and recommendations related to civil engineering projects and hydrology, traffic, transportation and other specialized studies.

  6. Reviews plans of consulting architectural/engineering firms performing work for the County and evaluates their performance; may negotiate contracts with consulting firms.

  7. Gathers technical data required for planning of a wide variety of civil engineering projects; provides technical expertise to a variety of agencies and the public; may negotiate cooperative agreements with other agencies.

  8. Prepares reports and correspondence.


MINIMUM QUALIFICATIONS - JUNIOR CIVIL ENGINEER

Education

Graduation from an accredited college with major work in engineering.

OR

Possession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Civil and Professional Engineers.

Possession of a valid California Drivers License (Class C or higher) may be required for some assignments.

MINIMUM QUALIFICATIONS - CIVIL ENGINEERING ASSISTANT

Education

Graduation from an accredited college with major work in engineering.

OR

Possession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Civil and Professional Engineers.

Experience

One year of civil engineering experience subsequent to college graduation or subsequent to receipt of an EIT certificate which demonstrates a general knowledge and proficiency in the qualification factors listed below. (Receipt of a Master's Degree in Civil Engineering may be substituted for the required experience.)

MINIMUM QUALIFICATIONS - CIVIL ENGINEER

License Required

Possession of a valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Civil and Professional Engineers.

Experience

Two years of civil engineering experience which applied the knowledges and abilities listed below. (Receipt of a Master's Degree in Civil Engineering may be substituted for one year of the required experience.)

QUALIFICATION FACTORS - ALL LEVELS

Knowledge of

Principles and practices of civil engineering.

Analysis of statically determinant and indeterminant structures.

Mathematics, including algebra, trigonometry and physics and their application to civil engineering.

Strength, properties and uses of engineering construction materials.

Principles and practices of traffic, transportation and highway engineering and design.

Principles and practices of structural engineering design, construction and surveying.

Principles and practices of hydraulic engineering and design.

Methods and procedures for describing real property.

Building construction practices, methods and materials.

State and local building construction codes and ordinances.

Ability to

Design effective and economical highway, flood control and related structures.

Prepare neat and accurate engineering computations, estimates and notes.

Do accurate engineering drafting work from field notes and other data.

Review plans and specification for compliance with State and local building codes and ordinances.

Read, draw and interpret detailed plans and write specifications.

Perform field inspections of construction projects and test construction materials.

Conduct technical studies and prepare clear and concise engineering reports, studies and correspondence.

Work cooperatively with contractors, private engineering firms, other public agencies and deal effectively with the public.

Use a County-approved means of transportation to perform field work.

CDS:smb

Classifications

County of Orange
Administrative Title Change: 6-6-90
Established: 6-11-82
Consolidates: Structural Plan
Checker (5311)

CIVIL ENGINEERING SERIES SPECIFICATION

Class Code Class Title
1805 Junior Civil Engineer
1810 Civil Engineering Assistant
1815 Civil Engineer

DEFINITION

Under supervision, to perform a variety of field and office professional civil engineering work; to plan, design and review the construction of public works, traffic and transportation projects; to perform structural engineering analysis of building plans for major structures; to perform specialized technical studies; and to do other work as required.

CLASS CHARACTERISTICS

Junior Civil Engineer is the entry level professional engineering class. Incumbents work under close supervision and are assigned the less complex office and field assignments with special emphasis on training. Limited exercise of judgment is required on detail of work and in making preliminary selections and adaptions of engineering alternatives.

Civil Engineering Assistant is the experienced, non-registered professional civil engineering class. Positions at this level are distinguished from Junior Civil Engineers by their journey-level assignments and responsibility for independent engineering analysis and recommendations. Positions at this level generally work under the project leadership of Civil Engineers and are assigned all but the most complex or specialized assignments.

Civil Engineer is the highest level nonsupervisory, professional civil engineering class. State registration as a civil engineer is required. This level independently performs complex or specialized assignments, provides project leadership to lower level staff, trains staff, consults in area of specialty and may independently review, complete and approve County designed plans as the responsible engineer. The higher class of Senior Civil Engineer is distinguished by full supervisory responsibility for a section or unit of professional and/or subprofessional engineering staff.

EXAMPLES OF DUTIES

  1. Designs and prepares drawings, specifications and estimates for construction and maintenance of public work projects such as flood control structures, highways, bridges and traffic control devices; may utilize computer technology to solve engineering problems.

  2. Makes engineering calculations in connection with field and office assignments; prepares cost estimates for public works construction projects.

  3. Makes structural engineering analysis of complex structural designs and checks calculations; receives and checks applications and complex engineering ad architectural plans submitted for building permits; makes structural engineering analysis based on field investigations of existing structures; advises on building code requirements.

  4. Performs inspections of construction projects; makes field inspections of existing structures to determine adequacy and estimate stabilizing requirements; performs soil and construction material testing work.

  5. Investigates complaints, conducts technical studies and prepares reports and recommendations related to civil engineering projects and hydrology, traffic, transportation and other specialized studies.

  6. Reviews plans of consulting architectural/engineering firms performing work for the County and evaluates their performance; may negotiate contracts with consulting firms.

  7. Gathers technical data required for planning of a wide variety of civil engineering projects; provides technical expertise to a variety of agencies and the public; may negotiate cooperative agreements with other agencies.

  8. Prepares reports and correspondence.


MINIMUM QUALIFICATIONS - JUNIOR CIVIL ENGINEER

Education

Graduation from an accredited college with major work in engineering.

OR

Possession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Civil and Professional Engineers.

Possession of a valid California Drivers License (Class C or higher) may be required for some assignments.

MINIMUM QUALIFICATIONS - CIVIL ENGINEERING ASSISTANT

Education

Graduation from an accredited college with major work in engineering.

OR

Possession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Civil and Professional Engineers.

Experience

One year of civil engineering experience subsequent to college graduation or subsequent to receipt of an EIT certificate which demonstrates a general knowledge and proficiency in the qualification factors listed below. (Receipt of a Master's Degree in Civil Engineering may be substituted for the required experience.)

MINIMUM QUALIFICATIONS - CIVIL ENGINEER

License Required

Possession of a valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Civil and Professional Engineers.

Experience

Two years of civil engineering experience which applied the knowledges and abilities listed below. (Receipt of a Master's Degree in Civil Engineering may be substituted for one year of the required experience.)

QUALIFICATION FACTORS - ALL LEVELS

Knowledge of

Principles and practices of civil engineering.

Analysis of statically determinant and indeterminant structures.

Mathematics, including algebra, trigonometry and physics and their application to civil engineering.

Strength, properties and uses of engineering construction materials.

Principles and practices of traffic, transportation and highway engineering and design.

Principles and practices of structural engineering design, construction and surveying.

Principles and practices of hydraulic engineering and design.

Methods and procedures for describing real property.

Building construction practices, methods and materials.

State and local building construction codes and ordinances.

Ability to

Design effective and economical highway, flood control and related structures.

Prepare neat and accurate engineering computations, estimates and notes.

Do accurate engineering drafting work from field notes and other data.

Review plans and specification for compliance with State and local building codes and ordinances.

Read, draw and interpret detailed plans and write specifications.

Perform field inspections of construction projects and test construction materials.

Conduct technical studies and prepare clear and concise engineering reports, studies and correspondence.

Work cooperatively with contractors, private engineering firms, other public agencies and deal effectively with the public.

Use a County-approved means of transportation to perform field work.

CDS:smb

Classifications

County of Orange
Class Code: 0549
Established: 10-19-90

CIVIL PROCESS SUPERVISOR

DEFINITION

Under supervision to supervise clerical staff engaged in civil process work in a division of the Marshal's Department; to perform highly difficult and technical research or other clerical work in connection with case processing; to supervise cash handling and financial record keeping in connection with civil process; and to do other work as required.

CLASS CHARACTERISTICS

At a designated division of the Marshal's Department each position in this class supervises clerical work performed in connection with the Marshal's civil process, i.e., summons of parties and execution of financial judgments in civil cases. This work continually requires timeliness in processing and adherence to highly detailed, diverse and interdependent procedures and assessment and collection of fees. Each position reports to a unit supervisor, a Chief, Civil Process, and assists in the supervision of the unit.

Examples of Duties

  1. Assigns, monitors and reviews clerical work on civil process and related actions such as subpoenas, wage garnishments, levies against real and personal property, keeper appointments and removals, evictions, third party claims, Marshal's property sales, receipt of deposits and fees, maintenance of Marshal's trust fund and other financial accounts and records, and automated processing of the above work.

  2. Instructs subordinates on specific procedures to be followed or information to be obtained; monitors progress and reviews completed work as needed; may assist subordinates and research portions of the Code of Civil Procedure and other authority sources on especially difficult problems as needed; advises attorneys and other involved persons regarding specific filing and documentation requirements for civil process; monitors and reviews maintenance of records of cases in process and completed; monitors automated processing activity and supervises correction of errors.

  3. Assists supervisor in determining staffing, equipment and procedures for unit, in maintaining unit work statistics, in interviewing, hiring and training of subordinates, in evaluating subordinates' work and in estimating office supply needs and requisitioning supplies.

MINIMUM QUALIFICATIONS

Thorough Knowledge of: legal terminology, office procedures and document processing in a Marshal's office, including civil process and writ processing.

General Knowledge of: office management and use of automated information processing; accounting office and cash and budgetary control procedures; trust fund control in a Marshal's office; principles of supervision and training.

Ability to: instruct subordinates and monitor and review their work on complex specialized office operations, including accounting office functions; establish and maintain cooperative relations with others, including confronting individuals under stressful conditions; motivate subordinates to perform effectively; read and understand material of considerable technical complexity and accurately instruct subordinates and others regarding this material.

Experience/Education: three years of office clerical experience in a California Marshal’s office, which demonstrates possession of the required knowledges and abilities. College level education or training may be substituted for up to one year of the required experience on a basis of two semester units of education for one month of experience or one hour of training for one hour of experience.

MHH:smb

Classifications

County of Orange
Class Code: 0545
Established: 10-19-90

CIVIL PROCESS TECHNICIAN

DEFINITION

Under supervision, to perform difficult and complex civil process work for the Marshal's Department at an assigned division; to perform the complete cycle of processing of writ cases involving attachment of wages, financial assets and personal, business and real property; to key in case status and other information from source documents; to generate documentation meeting legal requirements for all field service activity; to perform single process activity as required; to do other work as required.

CLASS CHARACTERISTICS

Civil Process Technicians perform office services of exceptional complexity in the initiation and execution of writ process work, in an assigned division of the Marshal's Department. Appropriate processing actions are based on a highly complex and diverse body of statute law, policies and procedures. Consequences of inappropriate actions may severely affect judgment debtors or creditors in terms of very large dollar amounts and expose the Marshal's Department to correspondingly severe liability. Incumbents normally work with considerable independence from direct supervision. Although a supervisor may monitor or spot check their work, incumbents are primarily responsible for identifying problems which may require the supervisor’s assistance.

Examples of duties

  1. Opens cases by entering information into computer from source documents or instruction forms, register cards, and other required forms; reviews attorney's instructions and other source documents for compliance with legal requirements of service; checks for proper remittance of fees to cover Marshal's costs.

  2. Performs the complete cycle of processing of complex cases such as real estate, automobile and other property sales and garnishments; maintains financial records of balance of fees on hand to insure that proper fees have been deposited to cover Marshal's costs; notifies attorneys if additional fees must be deposited; places announcement of sales in newspapers as required; arranges for the posting of real estate sales notices; follows up to insure that legal deadlines are met in processing cases; disburses funds to debtors, creditors and attorneys/litigants.

  3. Receives cases at a public counter; checks for correctness and completeness of instructions, basic compliance with the Code of Civil Procedure and other applicable laws and regulations, and for deposit of the proper amount of fees; explains laws and procedures to persons served; may refer exceptionally complex problems to a supervisor.

MINIMUM QUALIFICATIONS

Experience:

Three years of office clerical experience including at least one year performing civil processing work in the Orange County Marshal's Department. One year of the required non-Marshal experience may be substituted by either completion of 18 semester or 27 quarter units in secretarial sciences, office practices, business education or a closely related field from a recognized college; OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

Thorough Knowledge of:

Modern office practices and procedures, including filing methods and systems and the operation of office equipment; principles of writing and grammar, including correct spelling and proper word usage, punctuation and sentence structure; writ processing methods and procedures of the Orange County Marshal’s Department.

Ability to:

Perform difficult office work requiring independent judgment, accuracy and speed; understand, interpret and apply complex procedures, regulations and directions in order to process or to verify the accuracy of information or documents; identify and extract information from a variety of sources; use a high degree of discretion in determining the appropriate method and specific steps for processing work; clearly and effectively communicate with the public or others in situations requiring the use of persuasion, interviewing techniques and other advanced interpersonal skills; prepare clear and comprehensive reports and keep difficult records; operate and use a variety of electronic and automated office machines and equipment, including verified proficiency on a typewriter or computer keyboard.

MHH:dth

Classifications

Class Code: 6549GE

Established: 3-28-06

CIVILIAN ECONOMIC CRIMES INVESTIGATOR

DEFINITION  

Under general supervision, to perform a variety of non-sworn complex investigative work involving the gathering of evidence for the apprehension and prosecution of persons suspected of committing felony and high misdemeanor financial crimes; and to do other work as required.  

PURPOSE OF CLASSIFICATION  

The purpose of positions in this classification is for civilian personnel to perform complex and specialized civilian duties in a law enforcement setting in the investigation of various financial crimes.  These duties include but are not limited to the investigation of crimes and collection of evidence and property for related cases, and preparation of related reports and court filings.

CLASS CHARACTERISTICS  

Independent analysis of evidence, use of a broad scope of investigative techniques in the assignment of financial crimes investigations, ingenuity and necessity for independent action are characteristics of this class.

The Civilian Economic Crimes Investigator classification performs the full range of duties with only minimal guidance involving financial crimes.  Civilian Economic Crimes Investigators at this level must possess technical or functional expertise in financial crime analysis, perform specialized duties in a highly independent manner and have a good understanding of how criminal cases are investigated.  Economic criminal cases will often involve multiple suspects and/or victims, high level losses, more serious specificity of intent, and greater potential time served.  Incumbents must possess outstanding written and oral communication skills.

The class of Civilian Economic Crimes Investigator differentiates from the classes of Welfare Fraud Investigator and Investigator in that it does not require Peace Officer status or P.O.S.T. certification. Further, Civilian Economic Crimes Investigator  incumbents do not effect arrests, control suspects, carry a handgun, operate police vehicles, or engage in any other work or activity performed by incumbents of the Welfare Fraud Investigator or Investigator classes.

EXAMPLES OF DUTIES  

·        Serves as primary on economic fraud cases ranging from misdemeanor frauds through complex felony fraud cases.  

·        Prepares reports to be filed that will lead to the arrest of those suspected of criminal activity.

·        Interviews victims, witnesses, and suspects to obtain details, admissions, and leads, etc.  

·        Analyzes financial documents and related records to establish or facilitate in the determination of loss amounts and methods of operation of suspects.  Assists with preparation of charts, diagrams, and other visual aids to demonstrate method of operation and link suspects, victims, and financial institutions.  

·        Testifies in court as related to assigned economic fraud cases.  

·        Utilizes computer systems to access and retrieve information from local, State and Federal computer databases.  Evaluates information retrieved and takes appropriate action.  

·        Initiates proceedings leading to the arrest of suspects when probable cause is present.  Independently researches and writes search warrants. Prepares and files search warrant returns.

·        Searches for, identifies, seizes and books evidence into property.  Request forensic analyses of financial records, medical records, motor vehicle records, and other documents needed for evidence in assigned fraud cases.

·        Prepares a variety of reports, exhibit lists, declarations, complaints and court documents, and maintains a variety of records, log and files.  

·        Presents results of financial analysis to the filing Deputy District Attorney.  Reviews and monitors case status through adjudication.  

·        Maintains knowledge of current fraud case law, investigative and evidence collection techniques, and office policies and procedures.  Attends additional job specific   training courses, updates and seminars as required. 

·        Conducts start to finish investigations of various financial crimes. Works in collaboration with prosecutors throughout entire case, from investigative stage through completion of resulting trial and sentencing.  

·        Accompanies and assists law enforcement personnel in searches of crime scenes for evidence gathering, analyzes and preserves evidence concerning crimes and complaints.  

·        Operates technical investigative equipment such as tape recorders, cameras, and electronic sound equipment.  

·        Interviews and obtains statements from victims, witnesses, informants, and suspects; develops contacts so that information may be obtained concerning crime; requests subpoenas for witnesses.  

·        Prepares reports of the action taken and the findings of an investigation and/or prepares trial briefs; consults with Deputy District Attorneys on cases assigned as to the sufficiency of evidence; appears in court to testify as to the particulars of an economic fraud investigation and the nature of the evidence.

MINIMUM QUALIFICATIONS

General Knowledge of:

  • Methods and techniques of criminal investigation of financial crimes including the preparation of financial crimes search warrants 

  • Gathering and presentation of evidence

  • Laws of arrest 

  • Rules of evidence and courtroom procedures 

  • Methods and use of technical investigative equipment 

  • Techniques of interviewing and interrogation 

  • Knowledge of banking procedures, record-keeping, analysis of financial transactions

Ability to: 

  • Gather, assemble, analyze and evaluate facts and evidence, draw logical conclusion and make sound recommendations 

  • Obtain information through interview and a variety of services 

  • Prepare clear, concise, comprehensive reports 

  • Work effectively with a variety of law enforcement agencies and private industry security personnel 

  • Operate various technical investigative equipment

  • Analyze data and information using established criteria, in order to determine consequences and to identify and select alternatives.  

  • Compare, count, differentiates, measure and/or sort, as well as assemble, copy, record and transcribe data and information.  

  • Classify, compute, tabulate and categorize data.

  • Utilize and interpret a variety of advisory data and information such as regulations, State penal and vehicle codes, police reports, CLETS/NCIC/CJIS/NICB information, warrant information, victim/witness statements, criminal complaints, investigative reports, statistical reports, police procedures/policies/forms/operations manual, medical records, crime bulletins, handwriting samples, training materials, subpoenas, statutes, local ordinances, citations, bank records, activity logs, technical operating manuals, guidelines, and non-routine correspondence.

  • Communicate orally and in writing with office personnel, witnesses, victims, suspects, attorneys, judges, law enforcement personnel, social services representatives, probation officers, parole agents, business and bank officials, city and county staff and the public.

  • Advise and interpret and apply laws, policies, procedures, and standards to specific situations.

  • Review and analyze various financial transactions to document the flow of funds.

Experience/Education:

Five years of experience in investigation, with at least two years of experience performing investigations of financial matters.  Requires successful completion of California Peace Officer Standards and Training (P.O.S.T.) technical courses in investigative and evidence collection techniques within nine months of appointment. 

License Required  

ValidCalifornia driver’s license  

Special Requirements

Must pass a background investigation to the satisfaction of the District Attorney’s Office.

PHYSICAL CHARACTERISTICS

Functional reasoning ability and  rational judgment sufficient to performing diversified work activities;

judgment, decisiveness and creativity sufficient to evaluate information against sensory and/or judgmental criteria; sight sufficient to recognize and identify similarities or differences between characteristics of colors and forms; hearing sufficient to recognize differing sounds; smell and touch sufficient to detect odors and textures associated with job-related objects, materials, and tasks.  

Manual dexterity sufficient to operate equipment and machinery, requiring simple but continuous adjustments, such as County vehicles, computer keyboards, tape recorders, telephone, fax machine, photocopier, camera/audio/video equipment.  

Sufficient eye, hand, feet and limb coordination to perform semi-skilled movements, such as conducting searches of businesses and residences; body mobility and movement sufficient to exert moderate physical effort involving some combination of stooping, kneeling, crouching, lifting, carrying, pushing or pulling and prolonged standing.

ENVIRONMENTAL CONDITIONS  

May be required to work in an environment where exposure to environmental factors such as odors, dust, noise, disease, or machinery may constitute discomfort.

Classifications

County of Orange
Class Code: 8397
Established: 12-6-85

CLAIMS ASSISTANT

DEFINITION

Under general supervision, to review and approve claims against the County; to gather and evaluate data; to recommend amounts of settlements or determine amounts of benefits; and/or to review and recommend insurance coverage.

CLASS CHARACTERISTICS

Incumbents are expected to work with a minimum of guidance and instruction in reviewing and approving claims, benefits and insurance requirements. This class differs from Claims Representative I in that the latter adjusts and settles complex claims of significantly higher dollar amounts and acts with greater independence.

EXAMPLES OF DUTIES

  1. Reviews claims against the County to verify compliance with procedures and completeness of data.

  2. Gathers and reviews data and reports from County departments and outside agencies; calls for clarification or additional information; determines need for and requests information from other sources; reviews status and follows up periodically.

  3. Answers telephone inquiries from claimants, persons requesting information on procedure, attorneys and others requesting status of claims or general information; advises supervisory personnel on proper procedures for reporting/accounting and claims.

  4. Represents County in small claims or other court actions; may testify on procedures followed, basis of decisions for denial or establishment of benefit amount.

  5. Schedules witnesses for depositions and trials; represents department in meetings; schedules and coordinates seminars, committee and Appeals Board meetings; prepares case summaries or other information for meeting participants; may schedule training sessions and/or conduct training for county employees on issues related to assignment.

  6. Prepares reports, warrant requests, claim denials, memos, forms and correspondence; sets up files; keeps records and logs.

  7. May supervise clerical personnel in performing clerical duties related to assignment.

Property/Casualty Loss Assignment

In addition to the above:

  1. Investigates circumstances surrounding claims, including contacting claimant and other parties involved for additional data; researching reasonable replacement/repair costs; reviewing reports, letters and memos; inspecting the scenes of damage and/or taking or reviewing photographs of damage.

  2. Evaluates all data gathered and recommends payment or denial of claim; evaluates appropriateness of amount of claim and recommends settlement/adjusted amounts when appropriate.

  3. May assign civil complaints to Contract Attorneys; monitors progress and coordinates with affected departments.

Workers Compensation Assignment

In addition to the above:

  1. Administers the Workers Compensation payroll; obtains data from a variety of sources; discusses circumstances with supervisors and management staff; verifies payroll against computer list; reviews and approves issuance of checks; reviews computer loss runs.

  2. Determines amount of Workers Compensation benefits and authorizes payment of benefits; confers with Workers Compensation contract administrator; authorizes medical treatment; prepares certified statement of Workers Compensation benefits paid to employees for outside attorneys or insurance companies.

  3. Confers with department supervisors and management regarding the possibility of returning injured employees to work and advises on their responsibility to the employee; follows up on payment of monies awarded by Appeals Board to ensure payment in a timely manner to avoid penalties.

  4. Maintains log of injuries for CAL/OSHA; reports serious injuries or deaths; maintains Workers Compensation Trust Account.

Risk Management Assignment

In addition to the above:

  1. Reviews new projects and contracts to determine insurance requirements; monitors insurance coverages for ongoing contracts and leases to assess adequacy of coverage and need for revision.

  2. Researches availability of insurance coverage for special projects; confers with broker of record to inform of needs and activities.
  3. Reviews self-insurance needs; evaluates current position and recommends changes to limits.

  4. Collects and evaluates data for use in preparing specifications for insurance coverage; may assist in preparation of specifications.

  5. Collects data for annual actuarial study; develops data for annual cost allocation plan.

MINIMUM QUALIFICATIONS

Some Knowledge of

Practices and procedures of claims evaluation, adjustment and settlement; provisions of laws and regulations pertaining to personal and property liability and Workers Compensation.

Principles of insurance reserving, risk and experience analysis and statistical recordkeeping.

The Workers Compensation benefits system and CAL/OSHA regulations; payroll accounting systems and procedures.

Ability to

Communicate and interact effectively with individuals at all levels and establish and maintain cooperative working relationships with persons contacted in the course of the work.

Collect, interpret and evaluate data; draw conclusions; define and select alternatives and take or recommend appropriate actions with a minimum of guidance and instruction.

Interpret laws, regulations and insurance policies.

Make accurate arithmetical computations.

Experience

One year experience that would have developed the knowledges and abilities listed above, such as experience reviewing and processing claims, evaluating insurance needs or monitoring and coordinating Workers Compensation claims.

Education or training that can be directly related to the knowledge and ability requirements; such as coursework in Risk Management, Workers’ Compensation Administration, Claims Administration, Property/Casualty Insurance, Labor Code, Safety Management, Occupational Safety, or Vocational Rehabilitation; may be substituted for up to six months of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

VLH:rb

10-2-98

Classifications

County of Orange
Class Code: 8394GE
Revised: 9-19-78
(Driver License Update: 6/84)

CLAIMS REPRESENTATIVE I

DEFINITION

Under general supervision, to investigate, adjust and settle general liability and property claims against the County; and to do other work as required.

CLASS CHARACTERISTICS

This is an experienced working level class in the Claims Representative series. Incumbents are expected to work with considerable independence on all property-related claims and with minimum guidance and instruction on routine general liability claims. Incumbents in this class receive close supervision when handling difficult personal injury claims where little or no precedence exists.

EXAMPLES OF DUTIES

  1. Conducts office and field investigations to determine circumstances surrounding claims involving County vehicles, property or employees; interviews or corresponds with claimants, witnesses, attorneys and other individuals in relation to the case; reads reports of accidents and injuries and inspects scenes of accidents, injuries and property damage; takes photographs and collects and preserves evidence as needed.

  2. Prepares investigative reports; determines extent of County liability and estimates settlement value of claims; makes recommendations on the settlement or denial of claims; makes adjustments and settles claims within assigned monetary authority.

  3. Consults with attorneys to confirm legality of settlements and assists in the preparation of cases for litigation.

  4. Locates adverse parties; secures reimbursement of costs where recovery rights exist.

  5. Assigns civil complaints to contract law firms; monitors progress and coordinates with affected County departments.

  6. Collects and evaluates data for use in preparing specifications for insurance coverage.

  7. Represents the County in small claims actions.

  8. Prepares interim and annual summary reports pertaining to costs and status of claims opened and closed.

MINIMUM QUALIFICATIONS

General Knowledge of

Practices and procedures of claims evaluation, adjustment and settlement; provisions of the California Vehicle Code, Government Code and legal decisions pertaining to personal and property liability.

Some Knowledge of

Principles of insurance reserving, risk and experience analysis, and statistical record keeping.

Ability to

Interact effectively with personnel at all organizational levels, and on occasion function in stressful situations which require negotiation and/or persuasion.

Collect, interpret and evaluate data; validate conclusions; define and select appropriate alternatives; plan, coordinate and initiate action necessary to implement recommendations or decisions with a minimum amount of guidance and instruction.

Write reports in a clear, complete and concise manner.

Use a County-approved means of transportation to travel to work sites.

Experience

Two years of experience in the investigation, adjustment and settlement of general liability and/or property claims. Training courses in claims adjustment may be substituted on an hour-for-hour basis for up to six months of the required experience.

CDK:smb

Classifications

County of Orange
Class Code: 8395GE
Revised: 9-19-78
(Driver License Update: 6/84)

CLAIMS REPRESENTATIVE II

DEFINITION

Under general supervision, to investigate, adjust and settle difficult and complex general liability and property claims: to coordinate the investigation and adjustment of claims by others under contract with the County; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class work primarily with personal injury claims.

EXAMPLES OF DUTIES

  1. Reviews incident reports, claims, notices and litigations; routes to County staff or assigns to outside consultants for appropriate action.

  2. Monitors and coordinates the progress of claims assigned to law firms, investigators and other specialized consultants under contract with the County.

  3. Investigates difficult and complex property and liability claims; determines extent of County liability and estimates settlement value of claims; makes recommendations on the settlement or denial of large claims; makes adjustments and settles claims within assigned monetary authority; secures reimbursement of costs where recovery rights exist.

  4. Assists attorneys in the preparation of cases for litigation; performs investigative research and prepares reports on findings; prepares financial data for the disbursement of funds after settlement.

  5. Prepares interim and annual summary reports pertaining to costs and status of claims opened and closed.

  6. Represents the County in small claims actions.

  7. Assists in the preparation of specifications for the purchase of insurance; reviews insurance policies to determine applicability and procedure requirements for malpractice, property and personal liability claims.

  8. Assists in the development of programs on liability exposure for presentation to County departments.

MINIMUM QUALIFICATIONS

Knowledges

Thorough knowledge of the practices and procedures involved in the investigation, evaluation, adjustment and settlement of claims, including personal injury claims.

General knowledge of applicable provisions of California Vehicle Code, Government Code and legal decisions pertaining to personal and property liability; principles of insurance risk and experience analysis, reserving, accounting and statistical record keeping.

Ability to

Interact effectively with personnel at all organizational levels, and on occasion, function in stressful situations which require negotiation and/or persuasion.

Collect, interpret and evaluate data; validate conclusions; define and select appropriate alternatives; plan, coordinate and initiate action necessary to implement recommendations or decisions with a minimum amount of guidance.

Read and interpret a variety of complex policies and regulations pertaining to insurance coverage for personal injury, property damage, medical malpractice and aviation loss liability.

Write complex reports in a clear, complete and concise manner.

Plan, initiate and coordinate work assignment of optimum utilization of staff resources.

Use a County-approved means of transportation to travel to work sites.

Experience

Three years of experience in the investigation, adjustment and settlement of a wide variety of general liability and property claims. Training courses in claims adjustment may be substituted on an hour-for-hour basis for up to six months of the required experience.

CDK:smb

Classifications

County of Orange
Class Code: 0542
Revised: 3-29-77
Previous Revision: 9/65

CLERK II, MARSHAL’S OFFICE

DEFINITION

Under supervision, to perform a variety of clerical and typing duties in processing the more difficult cases handled by Marshal’s office; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are distinguished from positions of Clerk I, Marshal’s Office by being assigned a majority of their time to process the more difficult and complex cases. The nature of the cases handled require that incumbents have frequent public contact to explain the laws, rules, and policies related to the operation of a Marshal’s office.

EXAMPLES OF DUTIES

  1. Opens cases by typing information from source documents or instruction forms, register cards, and other required forms; reviews attorney’s instructions and other source documents for compliance with legal requirements of service; checks for proper amount of money to cover Marshal’s costs.

  2. Handles the complete cycle of processing of complex cases such as real estate, automobile and other property sales and garnishments; maintains financial records of balance of fees on hand to insure that proper fees have been deposited to cover Marshal’s costs; notifies attorneys if additional fees must be deposited; places announcement of sales in newspapers as required; arranges for the posting of real estate sales notices; follows up to insure that legal deadlines are met in processing cases.

  3. Receives cases at a public counter; checks for completeness of instructions, basic compliance with the Code of Civil Procedure, and for deposit of the proper amount of fees; explains laws and procedures to persons served; refers complex cases to a superior.

  4. May perform matron duties by accompanying a male deputy who is guarding female prisoners.

  5. May perform stenographic and clerical duties directly for the Marshal; may relieve him of routine office details.

MINIMUM QUALIFICATIONS

Experience

EITHER I

One year of clerical experience which would have provided familiarity with

legal documents and terminology.

OR II

One year of experience in stenographic and clerical work. (College-level secretarial or clerical training may be substituted for the required experience on the basis of two years of college for one year of experience.)

Typing Skills

Type at a corrected rate of 45 words per minute from clear copy.

Knowledge of

Standard office methods and equipment.

Ability to

Perform clerical work and quickly learn the specific operations of the office.

Spell correctly, use good English, and make arithmetical computations.

Understand and follow oral and written directions.

Establish and maintain cooperative relations with the public.

Take dictation at a rate of 100 words per minute may be required in some positions.

DBL:mm

4-1-99

Classifications

County of Orange
Class Code: 0544
Revised: 3-29-77
Previous Revision: 9/65 

CLERK III, MARSHAL’S OFFICE

DEFINITION

Under general supervision, to maintain the financial records and prepare financial reports for a Marshal’s office; to assist in supervising the clerical activities of a Marshal’s office; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by being assigned either one or a combination of the following responsibilities:

(1) The maintenance of financial records and the preparation of all required financial reports of a Marshal’s
      office.

(2) Supervision of a group of clerical employees in a Marshal’s office.

In those offices in which the maintenance of financial records does not require the full time of a position, such position is usually also assigned such duties as training and reviewing the work of newer employees and acting for the Chief Clerk in her absence.

EXAMPLES OF DUTIES

  1. Maintains all financial records of a Marshal’s office; keeps records of the amount of money received and disbursed daily; reviews the work of cashiers for accuracy; prepares daily bank deposit records; prepares monthly or semi-monthly reports showing disbursements, deposits, funds due the County and balance in the Marshal’s accounts; reviews the computation of fees on cases.

  2. Assigns, reviews and evaluates the work of a group of clerks; trains new employees in the work of the office; answers questions of subordinates and personally performs the most difficult aspects of the work.

  3. Performs the more difficult clerical work; answers routine correspondence; receives cases from the public.

MINIMUM QUALIFICATIONS

Experience

Three years of clerical experience, one year of which would give familiarity with legal terminology and documents. (College level secretarial or clerical training may be substituted for one year of the required general experience on the basis of two years of college for one year of experience.)

Knowledge of

Marshal’s office procedures, legal terminology, and processes. Modern office methods, including bookkeeping procedures.

Ability to

Perform difficult clerical or financial record - keeping work.

Work effectively and cooperatively with others.

Supervise the activities of clerical employees.

Type at a corrected rate of 45 words per minute may be required in some positions in this class.

DBL:mm

4-1-99

 

Classifications

County of Orange
Class Code: 7494
Administrative Revision: 6-10-94
Previous Revision: 11-18-88
Established: 12-18-84

CLINICAL PSYCHOLOGIST I

DEFINITION

Under general direction, to develop and carry out a psychotherapeutic program for the emotionally disturbed and mentally ill; to administer and interpret a variety of psychodiagnostic tests; to prepare psychological reports; and to do other work as required.

CLASS CHARACTERISTICS

Positions are allocated to the Clinical Psychologist I class to allow the incumbent to gain work experience necessary for obtaining a California license to practice as a Psychologist. Positions work under the direction of licensed supervision. Positions are distinguished from the Clinical Psychologist II class which requires licensure as a Clinical Psychologist.

EXAMPLES OF DUTIES

  1. Conducts diagnostic clinical interviews with clients to assess their problems; interviews relatives and others to gain and evaluate psychologically relevant background data.

  2. Provides psychotherapeutic treatment to clients on an individual or group basis.

  3. Selects, administers, scores, and interprets a wide variety of objective and projective tests including intelligence, personality, aptitude, and achievement tests for the purpose of diagnosis and treatment of mentally ill and emotionally disturbed clients.

  4. Prepare psychological reports presenting diagnostic and interview findings, clinic evaluations and recommendations for treatment and disposition.

  5. Participates in professional staff conferences regarding individual cases under treatment and assists in planning further care, treatment, and disposition, and provides guidance regarding appropriate psychological practices and services.

  6. Applies psychological principles in counseling and assisting handicapped or other long-term clients’ personal and social adjustments.

  7. Conducts psychological research.

  8. Participates in the in-service training of clinical personnel by giving talks and demonstrations of psychological methods and techniques.

MINIMUM QUALIFICATIONS

Education

Possess an earned doctorate degree (1) in psychology, (2) in education psychology, (3) in education with the field or specialization in counseling psychology or educational psychology, or (4) possess an earned doctorate degree deemed equivalent by the California Board of Psychology. Such degree or training shall be obtained from an accredited or approved university, college, professional school, or any other educational institution approved by the committee as offering a comparable program.

Experience

1500 hours of supervised clinical experience in a mental health setting.

Waiver (Mental Health/Short Doyle Assignments)

Employees are eligible to remain in this class as long as they are eligible to practice under a waiver provided for in Section 5600.2 of the Welfare and Institutions Code. If by the end of their waiver period licensure has not been obtained, their employment shall be subject to immediate termination.

Waiver (Other assignments such as Drug Abuse Services and Alcohol Services)

Employees are eligible to remain in this class for up to six years as long as they are registered psychological assistants and meet the requirements as provided in Section 2913 of the Business and Professions Code. If, by the end of their registered psychological assistant period, licensure has not been obtained, their employment shall be subject to immediate termination.

License Required

Possession of a valid California Driver License, Class C or higher, may be required for some positions.

Knowledge of

The principles, methods, techniques, materials, and devices used in clinical psychology including projective techniques.

The sources, uses, administration and interpretation of psychological tests and other diagnostic techniques applicable to clinical studies.

Characteristics of emotional and mental disorders.

Psychological research methods.

Ability to

Apply the principles, methods, and techniques used in clinical psychology.

Establish and maintain effective working relationships with clients, their families, other County staff members and governmental and community agency employees.

Identify normal and abnormal behavior tendencies, to make diagnostic classifications and prognosis and to prepare psychological case reports.

Perform research work, including the design of experiments and analysis of statistical data.

Speak and write effectively.

Analyze situations accurately and adopt an effective course of action.

DBL:smb

Classifications

County of Orange
Established: 7495
Administrative Revision: 6-10-94
Revised and Title Changed: 1-18-85
From: Clinical Psychologist

CLINICAL PSYCHOLOGIST II

DEFINITION

Under direction, to develop and carry out a psychotherapeutic program for the emotionally disturbed and mentally ill; to administer and interpret a variety of psychodiagnostic tests; to prepare psychological reports; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform psychological evaluations, diagnoses and psychotherapy of mentally ill or emotionally disturbed patients in order to determine brain damage, mental retardation, psychosis, etc., and recommend and conduct psychotherapeutic treatment of patients.

EXAMPLES OF DUTIES

  1. Conducts diagnostic clinical interviews with patients to assess their problems; interviews relatives and others to gain and evaluate psychologically relevant background data.

  2. Provides psychotherapeutic treatment to patients on an individual or group basis.

  3. Selects, administers, scores, and interprets a wide variety of objective and projective tests including intelligence, personality, aptitude, and achievement tests for the purpose of diagnosis and treatment of mentally ill and emotionally disturbed patients.

  4. Prepare psychological reports presenting diagnostic and interview findings, clinic evaluations and recommendations for treatment and disposition.

  5. Participates in professional staff conferences regarding individual cases under treatment and assists in planning further care, treatment, and disposition, and provides guidance regarding appropriate psychological practices and services.

  6. Applies psychological principles in counseling and assisting handicapped or other long-term patients’ personal and social adjustments.

  7. Conducts psychological research.

  8. Participates in the in-service training of clinical personnel by giving talks and demonstrations of psychological methods and techniques.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid license to practice psychology issued by the California Board of Psychology.

Possession of a valid California Driver License, Class C or higher, may be required for some positions.

Knowledge of

The principles, methods, techniques, materials, and devices used in clinical psychology including projective techniques.

The sources, uses, administration and interpretation of psychological tests and other diagnostic techniques applicable to clinical studies.

Characteristics of emotional and mental disorders.

Psychological research methods.

Ability to

Apply the principles, methods, and techniques used in clinical psychology.

Establish and maintain objective working relationships with clients, and effective working relationships with other staff and the public.

Identify normal and abnormal behavior tendencies, to make diagnostic classifications and prognoses and to prepare psychological case reports.

Do research work, including the design of experiments and analysis of statistical data.

Speak and write effectively.

Analyze situations accurately and adopt an effective course of action.

Experience

1500 hours of supervised clinical experience in a mental health setting.

DBL:smb

Classifications

County of Orange
Class Code: 7006
7006 Established: 9-19-72

CLINICAL SOCIAL WORK ASSISTANT

DEFINITION

Under general supervision, to assist the Clinical Social Worker in the provision of social services of a less complex nature in a hospital or clinical setting; to interview patients and obtain a variety of medico-and psycho-social data; to prepare plans which will assist patients with their medico- and psycho-social problems, in the hospital in the community, and in the home; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class assist Clinical Social Workers by assuming responsibility for less complex portions of a social work case load. Particular duties involved will vary with the departmental location of the assignment and the type of case load the Clinical Social Worker supervisor handles.

EXAMPLES OF DUTIES

  1. Conducts preliminary social service interview with patient; obtains social service information and compares it with information on medical chart; refers patients with complex medico-social and/or psychosocial problems to Clinical Social Worker or personally handles simple needs of patients; screens therapeutic abortion requests and refers them to appropriate agencies; completes social service narrative for patient chart, documenting social service activities personally performed on patient’s behalf.

  2. Assists patient with in-hospital needs; acts as patient advocate, explaining medical or psychiatric treatments; accompanies aging or incompetent patients when they are transported to various areas of the Medical Center.

  3. Assists with the preparation of discharge plans for patient; obtains information regarding patient’s post discharge status, such as living and financial arrangements; aids in placement of convalescent patients in board and care homes or similar facilities; recommends for vocational rehabilitation patients with suitable discharge prognosis; contacts discharged patients to determine current status and needs and to verify suitability of prior discharge planning.

  4. Visits patients in the home, evaluating situation and assessing family and individual needs; informs Clinical Social worker of the prevailing emotional and physical conditions in the home; advises patients of benefits and services to which they are entitled, such as public assistance, Social Security, Medi-Cal, and the Community Clinic; helps family to find solutions to financial, or physical or emotional problems, such as assisting with placement of children in foster homes, advising about budgeting and effective purchasing and health practices, identifying cultural or social practices interfering with mental or physical health, and providing family planning information.

  5. Attends group, family and individual counseling sessions conducted by Clinical Social Worker; may act as co-therapist in group sessions.

  6. Contacts a variety of County and community agencies, medical supply houses, private employers, convalescent hospitals, etc., to obtain services for patients.

  7. Consults with senior members of Social Services staff regarding needs of patients, family conferences, discharge planning problems, etc.; accompanies Clinical Social Worker on ward rounds and attends patient conferences; attends staff conferences covering such topics as nursing care, discharge planning, diagnosis/prognosis, and course of therapy.

  8. Records information and prepares narrative and statistical reports concerning patients interviewed, services performed; community referrals, discharge planning, referrals to Clinical Social Worker, etc.

  9. May assist with the orientation and training of Residents students, and others in the areas of particular expertise, such as discharge planning.

MINIMUM QUALIFICATIONS

Knowledges

Some knowledge of medical terminology and the characteristic syndromes and generally accepted treatment/prognosis of the major disease, and/or psychiatric entities.

General knowledge of how people cope with specific social problems, such as drug abuse, alcoholism and unwanted pregnancy, the social environment and the match or miss-match between the two; some of the social conditions which make adjustment difficult for certain persons or groups; and techniques for improving personal relationships.

General knowledge of community resources, such as public assistance, legal aid, housing and food stamps; and the methods and techniques for delivery of these services.

Some knowledge of basic interviewing techniques.

Some knowledge of specialized services of other medical staff members and other departmental programs.

General knowledge of accepted techniques for personal and social well-being, such as good household management, health care, nutrition, and financial management.

Some knowledge of legislation affecting minority community members and the legal rights of citizens and non-citizens regarding such issues as drugs, mental illness, abortion, and immigration.

General knowledge of group processes and group leadership.

Ability to

Observe and assess behavior, appearance, and condition of patient, and report findings verbally or in writing regarding important client behaviors or symptoms indicative of aid needed.

Be sensitive to patient’s needs-and recognize distress and emotional imbalance requiring the professional services of a Clinical Social Worker for family counseling or individual services which the Assistant cannot render.

Counsel patients in such areas as good household management, health care, and nutrition; convince clients to seek needed medical or psychiatric attention.

Cross barriers of culture: and/or language between the patient, the community and County departments; work with client, system and community groups, relating to those being served and encouraging the use of community resources.

Counsel patients having difficulty understanding the policies and procedures of a large bureaucratic structure, and interpret agency policies, limitations, and procedures to patients.

Communicate effectively both orally and in writing with individuals from varying backgrounds.

Draft and prepare preliminary reports, notes for patients’ charts, records, etc.

Conduct surveys and gather data for reports.

Plan and organize own work load.

Work as a member of the rehabilitation team; using group processes, assume some of the responsibility for group leadership.

Experience/Education

Three years of experience in the field of community service, social work or related volunteer work which would demonstrate the application of the listed knowledge’s and abilities. Education which can be directly related to the knowledge’s and abilities may be substituted for the required experience on the basis of one semester unit being equal to one month of experience. Credit may also be given for special seminars or training on related topics such as specific community problems and issues, group processes, etc., on the basis of one hour of training being equal to two hours of experience.

DBL: sj

Classifications

County of Orange
Revised: 11-24-98
Previous Revision: 1-18-85

CLASS CODE CLASS TITLE
7074HP CLINICAL SOCIAL WORKER I
7076HP CLINICAL SOCIAL WORKER II

DEFINITION

Under direction, to provide professional social casework services for persons who are suffering from either mental or neurological disturbances or physical incapacities; to provide case management, consultation and quality assurance reviews for assigned cases; and to do other work as required.

CLASS CHARACTERISTICS

Positions in the class of Clinical Social Worker II are licensed Clinical Social Workers. Typically they work on a multidiscipline team participating in assessment, diagnosis, treatment, care planning and case management of all resources.

Positions may be temporarily allocated to the Clinical Social Worker I class to allow an incumbent to gain qualifying work experience for obtaining a California license to practice as a Clinical Social Worker, under the supervision of a licensed supervisor.

EXAMPLES OF DUTIES

  1. Provides direct casework, psychotherapy and group therapy for clients; secures and evaluates client’s medical or psychosocial data such as behavior patterns, use of defense mechanisms and family relationships; analyzes factors which exert an adverse effect upon health problems, treatment, recovery, contribute to or are responsible for mental illness or affect the potential for rehabilitation.

  2. Interprets the social aspects of physical or mental illness to clients, relatives, other behavioral health and medical care staff and interested persons or agencies.

  3. Assists clients and relatives in understanding physical or behavioral health problems and their reaction to them, accepting the need for treatment, working toward the solution of problems and stresses interfering with treatment or social functioning, modifying unrealistic attitudes and strengthening client’s effort toward satisfactory adjustments; works with relatives towards gaining their acceptance of medical recommendations and in carrying them out.

  4. Participates as a member of a multidisciplinary clinical team and interprets psychological or medical-social data to team members for use in diagnosis and treatment; establishes and maintains effective relationships with contractors and community organizations and other governmental agencies regarding programs and services; participates on committees, in meetings and conferences, provides guidance regarding appropriate social-psychological practices and services; may participate in research projects.

  5. Makes referrals to government and community resources for appropriate level of casework care; provides case management services and quality improvement review for assigned cases; drives to residence or field location for home visits and to respond to emergencies.

  6. Performs outreach to hospitals, social programs and other groups to alert them to services and eligibility for County programs.

  7. Prepares reports and correspondence on client’s evaluation and status and case recommendations; participates in case conferences; conducts educational and training program; conducts contract monitoring activities.


MINIMUM QUALIFICATIONS

General Knowledge of

Principles, techniques and literature of social casework, and group casework with particular reference to either psychiatric or medical social work.

The social aspects and characteristics of illness, substance abuse culture, physical disability and emotional and mental disturbances.

The characteristics of illness, injury, physical handicaps and emotional and mental disorders including dually diagnosed disorders.

Laws and regulations governing the treatment of mental illness, adult abuse and drug and alcohol addiction and/or abuse.

Some Knowledge of

Community resources available for special casework services.

Ability to

Apply and interpret medical or psychiatric casework concepts and principles.

Conduct individual and group therapy sessions; develop and implement treatment plans and monitor the progress of clients toward established goals.

Establish and maintain effective relationships with clients, their families, other County staff members and the behavioral health/medical community.

Secure adequate psychosocial or medical-social data concerning the patient through personal interviews and review of case files, make systematic and concise records of such data and prepare individualized care plans.

Communicate and interact in situations requiring instruction, persuading, consulting, counseling and motivating people and work with clients who are emotional and occasionally hostile.

Advocate for clients to receive services necessary for safety and well being.

Work evening or weekend clinics or be placed on call.

Prepare and present oral and written reports, concisely, logically and convincingly.

Education

Both Levels:

Possession of a master’s degree from an accredited school or department of social work.

License/Certification Required

Clinical Social Worker I:

Possession of a valid certificate of registration as an Associate Clinical Social Worker issued by the California Board of Behavioral Science Examiners. Employees are eligible to remain in this class as long as they are eligible to practice under a waiver provided for in Section 4996.18 of the Business and Professions Code. If by the end of the waiver period, licensure has not been obtained, employment shall be subject to immediate termination.

Clinical Social Worker II:

Possession of a valid license as a Clinical Social Worker issued by the California Board of Behavioral Science Examiners.

Driver License

Possession of a valid California Driver License is required for most positions.

Physical Characteristics

Stamina to sit and work at a desk or in meetings for prolonged periods (up to 90 minutes); hear and speak well enough to converse in person and over the phone and in meetings; body mobility to move from one work area to another and travel by car; manual dexterity to hand/write and/or key items into computer; vision sufficient to read case files, computer screen and other standard text.

Environmental Conditions

May be required to work in a clinic environment, make field visits to institutions or homes and/or work in a locked in-patient or correctional facility.

DBL:sj
10/8/99

Classifications

County of Orange
Revised: 11-24-98
Previous Revision: 1-18-85

CLASS CODE CLASS TITLE
7074HP CLINICAL SOCIAL WORKER I
7076HP CLINICAL SOCIAL WORKER II

DEFINITION

Under direction, to provide professional social casework services for persons who are suffering from either mental or neurological disturbances or physical incapacities; to provide case management, consultation and quality assurance reviews for assigned cases; and to do other work as required.

CLASS CHARACTERISTICS

Positions in the class of Clinical Social Worker II are licensed Clinical Social Workers. Typically they work on a multidiscipline team participating in assessment, diagnosis, treatment, care planning and case management of all resources.

Positions may be temporarily allocated to the Clinical Social Worker I class to allow an incumbent to gain qualifying work experience for obtaining a California license to practice as a Clinical Social Worker, under the supervision of a licensed supervisor.

EXAMPLES OF DUTIES

  1. Provides direct casework, psychotherapy and group therapy for clients; secures and evaluates client’s medical or psychosocial data such as behavior patterns, use of defense mechanisms and family relationships; analyzes factors which exert an adverse effect upon health problems, treatment, recovery, contribute to or are responsible for mental illness or affect the potential for rehabilitation.

  2. Interprets the social aspects of physical or mental illness to clients, relatives, other behavioral health and medical care staff and interested persons or agencies.

  3. Assists clients and relatives in understanding physical or behavioral health problems and their reaction to them, accepting the need for treatment, working toward the solution of problems and stresses interfering with treatment or social functioning, modifying unrealistic attitudes and strengthening client’s effort toward satisfactory adjustments; works with relatives towards gaining their acceptance of medical recommendations and in carrying them out.

  4. Participates as a member of a multidisciplinary clinical team and interprets psychological or medical-social data to team members for use in diagnosis and treatment; establishes and maintains effective relationships with contractors and community organizations and other governmental agencies regarding programs and services; participates on committees, in meetings and conferences, provides guidance regarding appropriate social-psychological practices and services; may participate in research projects.

  5. Makes referrals to government and community resources for appropriate level of casework care; provides case management services and quality improvement review for assigned cases; drives to residence or field location for home visits and to respond to emergencies.

  6. Performs outreach to hospitals, social programs and other groups to alert them to services and eligibility for County programs.

  7. Prepares reports and correspondence on client’s evaluation and status and case recommendations; participates in case conferences; conducts educational and training program; conducts contract monitoring activities.


MINIMUM QUALIFICATIONS

General Knowledge of

Principles, techniques and literature of social casework, and group casework with particular reference to either psychiatric or medical social work.

The social aspects and characteristics of illness, substance abuse culture, physical disability and emotional and mental disturbances.

The characteristics of illness, injury, physical handicaps and emotional and mental disorders including dually diagnosed disorders.

Laws and regulations governing the treatment of mental illness, adult abuse and drug and alcohol addiction and/or abuse.

Some Knowledge of

Community resources available for special casework services.

Ability to

Apply and interpret medical or psychiatric casework concepts and principles.

Conduct individual and group therapy sessions; develop and implement treatment plans and monitor the progress of clients toward established goals.

Establish and maintain effective relationships with clients, their families, other County staff members and the behavioral health/medical community.

Secure adequate psychosocial or medical-social data concerning the patient through personal interviews and review of case files, make systematic and concise records of such data and prepare individualized care plans.

Communicate and interact in situations requiring instruction, persuading, consulting, counseling and motivating people and work with clients who are emotional and occasionally hostile.

Advocate for clients to receive services necessary for safety and well being.

Work evening or weekend clinics or be placed on call.

Prepare and present oral and written reports, concisely, logically and convincingly.

Education

Both Levels:

Possession of a master’s degree from an accredited school or department of social work.

License/Certification Required

Clinical Social Worker I:

Possession of a valid certificate of registration as an Associate Clinical Social Worker issued by the California Board of Behavioral Science Examiners. Employees are eligible to remain in this class as long as they are eligible to practice under a waiver provided for in Section 4996.18 of the Business and Professions Code. If by the end of the waiver period, licensure has not been obtained, employment shall be subject to immediate termination.

Clinical Social Worker II:

Possession of a valid license as a Clinical Social Worker issued by the California Board of Behavioral Science Examiners.

Driver License

Possession of a valid California Driver License is required for most positions.

Physical Characteristics

Stamina to sit and work at a desk or in meetings for prolonged periods (up to 90 minutes); hear and speak well enough to converse in person and over the phone and in meetings; body mobility to move from one work area to another and travel by car; manual dexterity to hand/write and/or key items into computer; vision sufficient to read case files, computer screen and other standard text.

Environmental Conditions

May be required to work in a clinic environment, make field visits to institutions or homes and/or work in a locked in-patient or correctional facility.

DBL:sj
10/8/99

Classifications

County of Orange
Class Code: 6201GE
Established: 5/28/2004

CODE ENFORCEMENT OFFICER

DEFINITION

To perform field and office work in the enforcement of ordinances, codes and related regulations pertaining to land use/zoning, nuisance and property maintenance codes and ordinances; to investigate and prepare written reports on complaints and issue warnings and citations; and to perform related work as required.

CLASS CHARACTERISTICS

Positions in this class ensure compliance and investigate compliance of possible violations regarding County land use/zoning, nuisance and property maintenance codes and ordinances; performs field surveys; and prepares written reports and correspondences.

DISTINGUISHING CHARACTERISTICS

The Code Enforcement Officer position is distinguished from other code enforcement classes such as Building and Construction Inspectors in that the latter are specialized in their field of activity and normally inspect construction under permit, while the Code Enforcement Officer is required to do extensive research and case preparation work to effectively implement the enforcement aspects of the zoning and nuisance related ordinances of the County. Requires a high degree of sensitivity, diplomacy and tact while dealing with citizens who are often irate.

EXAMPLES OF DUTIES

Duties may include, but are not limited to the following:

Performs field surveys and investigates complaints of possible nuisance and property maintenance code and violations.

Contacts property and business owners and schedules and conducts on-site inspections; advises violators of ordinance requirements and seeks to gain voluntary compliance.

Communicates effectively to resolve issues with property and business owners; persuades uncooperative individuals to comply with ordinances.

Takes photographs and necessary measurements and gathers all pertinent facts from the parties involved; issues notices of violation and, when necessary, citations.

Maintains records of inspections and enforcement of efforts; researches and compiles data for each case; prepares required documentation for legal actions; testifies in court proceedings regarding code violations; performs follow-up actions as needed to gain compliance.

Confers with related agencies and County departments on disposition of complaints and code violations; prepares detailed and specialized written reports and correspondence related to code enforcement inspections, violations, and other activities that are adequate for use by the District Attorney in the prosecution of violations.

Answers questions, provides information and assistance to the public regarding land use/zoning, nuisance and property maintenance and regulations.

MINIMUM QUALIFICATIONS

General knowledge of:

State and local regulations pertinent to land use/zoning, nuisance and property maintenance, and some knowledge of the principles and practices of urban planning.

Customer service techniques and principles.

Methods for overcoming hostility.

Geography of the County unincorporated areas, including locations and layout of streets.

Ability to:

Provide excellent customer service; treat public diplomatically and with respect.

Establish and maintain effective working relations with the public in potential adverse conditions, and other County employees.

Read and interpret land use, property maintenance, and apply this knowledge to specific problems.

Speak and write clearly and logically.

Follow oral and written instructions.

Prepare and maintain concise, comprehensive records and reports.

Use a County-approved means of transportation to travel to work sites.

Education, Training and/or Experience:

Responsible enforcement oriented public contact work experience, preferably related to land zoning codes, nuisance and/or property maintenance ordinance.

High school graduation or its equivalent. Previous coursework or training related to the procedures of citation issuance is preferred.

SCACEO Level I Certification prior to the completion of the probationary period (desirable)

PC 832 (desirable)

License and or Certificate

Valid Class C California Driver’s License

PHYSICAL TASKS AND ENVISONMENTAL CONDITIONS:

Work is performed in an office environment on site when performing field surveys. When work is performed in the office, an incumbent will sit for periods of time and use a computer keyboard and screen. When work is performed on site, an incumbent may be exposed to the elements, stand, walk, kneel, crouch, twist, bend and reach.

Classifications

County of Orange
Class Code: 0360GE
Revised: 5-6-88
Previous Revision and Title Change
from Collection Officer II: 11-20-87

COLLECTION OFFICER

DEFINITION

Under general supervision, to conduct investigations and effect collection of debts owed the County for reimbursable aid, services provided, restitution, subrogation or other considerations, or monies owed to third parties; to initiate enforcement actions; and to do other work as required.

CLASS CHARACTERISTICS

Collection Officers typically exercise considerable judgment and tact in locating debtors, researching debtors' assets, evaluating their ability to pay, applying complex laws and regulations and securing cooperation from debtors and other individuals and agencies in collecting delinquent accounts, and initiating legal action to collect debts.

examples of duties

  1. Collects unpaid monies through correspondence, field investigation and personal contacts with debtors at field or office locations; locates missing debtors; confers with debtors and responsible parties regarding clarification of charges, legal obligation to make payment, and consequences of failure to fulfill obligation; analyzes financial statements and legal documents and investigates assets of responsible party; computes or verifies amounts due for services ore restitution; questions debtors; determines ability to pay; prepares reimbursement agreements; prepares or revises payment schedules; collects and receipts monies paid toward settlement of accounts; monitors payments received on accounts; recommends write-off of uncollectible accounts; analyzes records and contacts individuals and representatives of public and private organizations to obtain information concerning pending and delinquent accounts; maintains logs, files and records of collection actions.

  2. Implements appropriate enforcement action in the case of unpaid accounts, including civil and criminal proceedings; prepares and files claims for wage garnishment, State tax refund interception or attachment of assets for collection of delinquent accounts; notifies lienholders when judgments have been satisfied.

  3. Represents the County in Court relative to the enforcement and collection of accounts; prepares court documents; prepares court reports and briefs for presentation in court; obtains court orders; after judgments, takes action to collect or ensure compliance; confers with County Counsel, District Attorney and private attorneys on contested cases; may appear in court as an expert witness for the County.

MINIMUM QUALIFICATIONS

General Knowledge of:

Methods and techniques used in collecting delinquent accounts; current laws, regulations and methods of enforcement relating to the legal collection of funds; sources of information used in checking financial conditions and responsibility; financial record keeping, billing procedures and related mathematical computations.

Ability to:

Work independently; interpret and apply financial assessment data and the legal procedures and prerogatives involved in the investigation and collection of accounts; establish and maintain effective records and accounts; prepare clear and concise reports and correspondence; use tact, courtesy and mature judgment to obtain cooperation from debtors, the general public and representatives of other agencies; conduct interviews under hostile and stressful conditions.

Experience/Education:

Three years of experience in credit and collections work, including investigating and expediting legal action against pending and delinquent accounts. Education or training which directly relates to the knowledge and ability requirements may be substituted for up to one year of experience at the rate of three semester units for one month of experience or one hour of job-related training for one hour of experience.

Special Requirement:

Successful applicant must pass a background investigation to the satisfaction of the hiring department.

License Required:

Possession of a valid California Driver License, Class C or higher, by date of appointment.

DBL:smb

Classifications

County of Orange
Collection Officer Trainee and
Collection Officer I
Established: 11-23-10

 

Class Title                                         Class Code
COLLECTION OFFICER TRAINEE        0357GE
COLLECTION OFFICER I                     0359GE
 


DEFINITION

Under supervision, conduct investigations and collect delinquent revenues owed the County; make recommendations on enforcement actions; and perform other duties as required.



CLASS CHARACTERISTICS

Collection Officer Trainee:

The Collection Officer Trainee is the entry level class in the Collection Officer series.  The class is for training and preparing employees for a promotion to a Collection Officer I.  Trainees work under close supervision while learning to perform the required duties through on the job training and classroom instruction.  Trainees will perform a broader range of duties with increasing responsibility and independence as experience is gained.  Incumbents must successfully complete probation and qualify for promotion to the Collection Officer I level at end of the one-year probation period or be subject to termination of their trainee status.


Collection Officer I:

The Collection Officer I is a journey level class.  Incumbents, working under general supervision, collect claims primarily by telephone as well as by correspondence, locate debtors, research debtors' assets to determine their ability to pay, apply laws and procedures and secure cooperation of debtors.  This class is distinguished from the Collection Officer II in that the incumbents in this class handle less complex and lower risk cases and contact with clients is primarily by phone or correspondence.  Incumbents in this class only have occasional personal contact with clients in the office or the field and do not represent the County in court. 



EXAMPLES OF DUTIES

Duties may include but are not limited to the following:

  • Researches and accesses various confidential and non-confidential databases and computer programs to search for the most current available personal information to locate individuals, organizations and/or other entities owing money to the County
  • Investigates and analyzes accounts to determine proper settlement.
  • Arranges for account payments, sets up payment schedules, collects payments, issues receipts for payment, makes change and balances daily receipts
  • Recommends the attachment of liens for collections of delinquent accounts
  • Maintains files and records of collection actions
  • Prepares monthly statistical reports



MINIMUM QUALIFICATIONS

General Knowledge of:

  • Methods and techniques used in effecting collections
  • Investigative procedures necessary in collecting delinquent accounts
  • Basic knowledge of research methods and practices
  • Basic financial recordkeeping methods, billing procedures and related mathematical computations
  • Methods of handling, recording, and controlling monies received and disbursed
  • Modern office practices and procedures, including filing methods and systems, and the operation of office equipment.x


Ability to:

  • Interpret and apply financial data and the legal procedures and prerogatives involved in the investigation and collection of accounts
  • Negotiate payment plans with debtors
  • Show good judgment in collecting accounts
  • Record monetary transactions properly and issue receipts
  • Establish and maintain accurate records and accounts
  • Reconcile differences within the recordkeeping system using mathematical skills and understanding of the recordkeeping system and related transactions
  • Read, understand, and follow written and oral instructions
  • Use a telephone on a frequent basis
  • Use a variety of current business office software applications, a variety of database applications and specialized information systems
  • Use a computer to quickly locate information, and accurately input, update and maintain records
  • Prepare clear and concise statistical reports and correspondence
  • Establish and maintain effective working relationships with other County departments, staff and debtors 
  • Work cooperatively with collection and department staff



EDUCATION/EXPERIENCE

Collection Officer Trainee:

Three years of office experience which would have developed the knowledge and abilities listed. One year of the required experience may be substituted by one of the following; (1) completion of 18 semester or 27 quarter units in secretarial sciences, office practices, business education or a closely related field from a recognized college; or (2) completion of 360 hours of  business-related training from a recognized occupational training program


Collection Officer I:

One year of experience in credit and collections work, including responsibility for investigating, recommending and expediting legal action against delinquent accounts.  Education or training which directly relates to the knowledge and ability requirements may be substituted for up to six months of the required experience at a rate of three semester units for one month of experience or one hour of job-related training for one hour of experience.



POSITION PHYSICAL CHARACTERISTICS

  • Positions in this class are considered light duty positions under the definitions of the California Worker’s Compensation System.  Positions are office positions that utilize a computer to accomplish work
  • Incidental lifting and carrying of objects weighing up to 25 pounds
  • Move about at a reasonable pace in order to retrieve and relay information to customers (internal and external) in person or/and on the telephone
  • Speak well enough to communicate clearly and be understood in person or/and over the telephone
  • Hear well enough to understand and respond to directions and inquiries in person or/and over the telephone
  • See well enough to read legal documents, written correspondence and computer screens
  • Manual dexterity and sufficient use of hands, arms and shoulders repetitively for prolonged periods in order to perform writing, filing, document stamping and/or keyboarding
  • Some positions require the ability to read computer screens or microfiche for protracted periods, to walk extended distances  across varied terrain to accomplish field work, or may require the ability to use county approved transportation
  • Interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional or difficult


SPECIAL REQUIREMENT

Successful applicant must pass a background investigation to the satisfaction of the hiring department.

Classifications

County of Orange
Class Code: 0360GE
Replaces Collection Officer & Revised: 11-23-10
Previous Revisions: 11-20-87 & 5-6-88


COLLECTION OFFICER  II 

DEFINITION

Under minimal supervision, to conduct investigations and effect collection of debts owed the County for reimbursable aid, services provided, restitution, subrogation or other considerations, or monies owed to third parties; to initiate enforcement actions; and to do other work as required.



CLASS CHARACTERISTICS

Positions is this class are distinguished from the Collection Officer I in that the incumbents have broader knowledge, handle more complex cases and are expected to have a higher level of productivity. In addition, Collection Officer IIs typically exercise considerable judgment and tact in locating debtors, researching debtors' assets, evaluating their ability to pay, applying complex laws and regulations and securing cooperation from debtors and other individuals and agencies in collecting delinquent accounts, and initiating legal action to collect debts.



EXAMPLES OF DUTIES

  1. Collects unpaid monies through correspondence, field investigation and personal contacts with debtors at field or office locations; locates missing debtors; confers with debtors and responsible parties regarding clarification of charges, legal obligation to make payment, and consequences of failure to fulfill obligation; analyzes financial statements and legal documents and investigates assets of responsible party; computes or verifies amounts due for services or restitution; questions debtors; determines ability to pay; prepares reimbursement agreements; prepares or revises payment schedules; collects and receipts monies paid toward settlement of accounts; monitors payments received on accounts; recommends write-off of uncollectible accounts; analyzes records and contacts individuals and representatives of public and private organizations to obtain information concerning pending and delinquent accounts; maintains logs, files and records of collection actions.

  2. Implements appropriate enforcement action in the case of unpaid accounts, including civil and criminal proceedings; prepares and files claims for wage garnishment, workers compensation, assignment of interest, State and IRS tax refund interception or attachment of assets for collection of delinquent accounts; notifies lien holders when judgments have been satisfied.

  3. Represents the County in Court relative to the enforcement and collection of accounts; prepares court documents; prepares court reports and briefs for presentation in court; obtains court orders; after judgments, takes action to collect or ensure compliance; confers with County Counsel, District Attorney and private attorneys on contested cases; may appear in court as an expert witness for the County.



MINIMUM QUALIFICATIONS

General Knowledge of:

Methods and techniques used in collecting delinquent accounts; current laws, regulations and methods of enforcement relating to the legal collection of funds; sources of information used in checking financial conditions and responsibility; financial record keeping, billing procedures and related mathematical computations.


Ability to:

Work independently; interpret and apply financial assessment data and the legal procedures and prerogatives involved in the investigation and collection of accounts; establish and maintain effective records and accounts; prepare clear and concise reports and correspondence; use tact, courtesy and mature judgment to obtain cooperation from debtors, the general public and representatives of other agencies; conduct interviews under hostile and stressful conditions.


Experience/Education:

Two years experience as a Collection Officer I with the County of Orange or three years of experience in credit and collections work, including investigating and expediting legal action against pending and delinquent accounts. Education or training which directly relates to the knowledge and ability requirements may be substituted for up to one year of experience at the rate of three semester units for one month of experience or one hour of job-related training for one hour of experience. 


License Required:

Possession of a valid California Driver License, Class C or higher, by date of appointment



POSITION PHYSICAL CHARACTERISTICS

  • Positions in this class are considered light duty positions under the definitions of the California Worker’s Compensation System.  Positions are office positions that utilize a computer to accomplish work.
  • Incidental lifting and carrying of objects weighing up to 25 pounds
  • Move about at a reasonable pace in order to retrieve and relay information to customers (internal and external) in person and on the telephone.
  • Speak well enough to communicate clearly and be understood in person or over the telephone
  • Hear well enough to understand and respond to directions and inquiries in person and over the telephone
  • See well enough to read legal documents, written correspondence and computer screens.
  • Manual dexterity and sufficient use of hands, arms and shoulders repetitively for prolonged periods in order to perform writing, filing, document stamping and/or keyboarding
  • Some positions require the ability to read computer screens or microfiche for protracted periods, to walk extended distances  across varied terrain to accomplish field work, or may require the ability to use county approved transportation.
  • Interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional or difficult



SPECIAL REQUIREMENT

Successful applicant must pass a background investigation to the satisfaction of the hiring department.

Classifications

County of Orange
Class Code: 6148E3
Established: 12-6-11

COMMANDER


DEFINITION


The Commander is part of the executive management team and works directly with the Sheriff, Undersheriff and Assistant Sheriff; directs, coordinates and guides a major operation and its divisions and programs of the Sheriff-Coroner Department; acts in the absence of an Assistant Sheriff; may act on behalf of the Sheriff and Undersheriff; and performs other work as required. 


DISTINGUISHING CHARACTERISTICS

A Commander is assigned direct responsibility to formulate and implement policy direction for law enforcement operations, highly specialized programs, and personnel management.  Incumbents in this class work directly with an Assistant Sheriff, but also take direction from the Undersheriff and Sheriff.   Appointments to this classification are made by the Sheriff and the incumbents in this classification will serve at the pleasure of the Sheriff.


CLASS CHARACTERISTICS

Commanders provide overall administration and strategic oversight of activities of multiple divisions and make independent high-level decisions.  Incumbents operate within the general policies and strategic goals established for the Department and formulate the operating policies and direction for their assigned divisions with the concurrence from their superiors.  Incumbents contribute to the development of department-wide policies on all matters concerning organizational management, financial resources, and operations of the Department and may be required to present new programs and policy matters to the CEO, Board of Supervisors, local, State, and Federal organizations related to law enforcement or other department wide matters.  Incumbents must be able to work in the field directing and coordinating major incidents and be familiar with mutual aid, crisis management, etc.

Commanders have substantial responsibility for risk management and holding subordinates accountable for their performance; for representing the Sheriff at various high-level functions where critical decisions are required; for providing a high-level link between other commands and other agencies; for strategic planning with departmental and county resources; for auditing policies and procedures, training, equipment and overall performance of line staff; and for reviewing critical incidents and assisting in the development of Department policies, standards and long-range direction.



EXAMPLES OF DUTIES

Depending on the area of assignment, duties may include, but are not limited to, the following essential functions:

  1. Performs at the level of an executive manager working with the Assistant Sheriff and other high-level executives; and assists in planning, organizing, and directing the work of subordinate divisions.  Acts for and assumes the responsibility of the Assistant Sheriff in his/her absence. They may represent the Department before the commissions, boards, committees and representatives from Federal, State and local agencies, organizations, community groups, civic and industry leaders, or media. 
  2. Commanders are responsible for providing executive direction to multiple divisions, with highly specialized functions, each of which may involve major law enforcement and high-risk operations.  As part of Executive Command, confers with and coordinates the activities of Captains and Division Directors on programs, organizational matters and major changes to ensure departmental functions are meeting the overall needs and goals of the Department.  Evaluates law enforcement trends that affect operations.  Considers and searches out opportunities to enhance services and methodologies to improve safety and efficiencies. 
  3. Plans, delegates, directs and oversees the work of subordinate Captains, Division Directors and other management personnel (both sworn and non-sworn) within their Area Command; provides guidance and direction in the development and implementation of the operating policies and procedures; may direct the coordination of operations of his/her divisions with responsible officials in other divisions of the Sheriff-Coroner Department, with other County agencies/departments and with other law enforcement agencies.
  4. Through subordinate personnel, coordinates or directs the training of personnel within assigned divisions, and/or department-wide, and evaluates effectiveness of training provided; institutes disciplinary actions; evaluates personnel and equipment requirements; reviews and prioritizes annual budgets and augmentation requests; and participates in the five-year budget forecasting for the operation of assigned divisions; coordinates and/or directs the maintenance of assigned facilities and equipment; speaks to public groups, attends conferences and meetings and directs correspondence or reports pertaining to the activities of assigned divisions or the Department in general; prepares and reviews reports; and  directs the maintenance of necessary records.
  5. Acts as the Skelly Officer; represents the Sheriff in Skelly Hearings for the Department; and makes final disciplinary decisions.
  6. Supervises and evaluates the work of subordinate Captains, Division Directors and other management personnel (both sworn and non-sworn), to ensure proper application of management techniques, departmental policies, and ethical and legal considerations.
  7. Manages financial responsibilities of an Area Command, including multiple divisions or major programs.  Is responsible for identification and problem solving for emerging law enforcement and financial challenges, allocation of division resources to meet objectives and overall managing within resource limitations of the Command with consideration of Department wide resources as part of the solution.
  8. Provides responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.
  9. Provides leadership for an Area Command composed of multiple divisions and specialized professional functions; develops and implements effective succession planning to promote growth in the Department; maintains the necessary situational awareness to anticipate organizational needs and work with subordinates to develop programs which improve our delivery of services; and is responsible for the planning and development of Department wide programs and initiatives to mitigate organizational risk and improve the working conditions of our employees.


MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for lower classes in this series.


Experience

One (1) year of divisional command experience with the Orange County Sheriff-Coroner Department at the rank of Captain or at an equivalent rank in another law enforcement agency. 


General knowledge of:

Principles and methods of modern law enforcement and police planning, both in general and specifically related to the work of a major operation and its divisions of the Sheriff-Coroner Department.

Principles of public administration, including budgeting and the selection, training and disciplining of personnel.

Criminal law including the law of arrest, rules of evidence and courtroom procedure, search and seizure, and laws governing jail procedures and facilities (State of CA, Title 15, California Code of Regulations).


Thorough Knowledge of:

Rules, regulations, policies, procedures, and standards of the Orange County Sheriff-Coroner Department.  Principles, practices and procedures of modern law enforcement administration including: Human Resources Management (including labor relations), budget and fiscal management (including budget analysis, effective utilization of fiscal resources, and contract administration), and principles of management and organizational analysis.

Local, State and Federal laws; the Criminal Justice system and local law enforcement agencies within Orange County (including task force agreements, partnerships, contracts and Memorandums of Understanding with outside agencies).

Current technology and trends within the profession/industry, including recent court decisions and legislative developments.

Mutual aid and crisis management.


Ability to

Plan, coordinate, direct, and supervise the work of a major operation and its divisions of the Sheriff-Coroner Department; devise methods, procedures and regulations and evaluate their effectiveness; analyze and interpret crime statistics and reports; speak effectively before a large group.

Establish and maintain effective working relationships with members of the Sheriff-Coroner Department, other agencies, County management and the public; develop and maintain effective communication with subordinates and superiors; and establish and maintain effective relationships with others.

Communicate effectively in writing, in a clear, concise, and understandable manner when preparing memorandums, letters, electronic mail messages, and comprehensive reports and recommendations.

Exercise appropriate judgment in answering questions and releasing information. 

Analyze and project consequences of decisions and/or recommendations.


License Required:

Possession of a valid California Driver’s License required by date of appointment. 


ENVIRONMENTAL CONDITIONS

Work primarily takes place in an office environment and involves frequent exposure to computer screens.  Work involves occasional travel within and outside of the county region.  May come in contact with members of the public who become angry or impatient.  May be required to respond to field call-outs in support of a 24/7 operational and/or emergency response unit.


PHYSICAL REQUIREMENTS

Continuous: upward and downward flexion of the neck.  Frequent: sitting, repetitive use of hands to operate computers, printers and copiers.  Occasional: walking, standing, bending and twisting of the neck, bending and twisting of the waist, squatting, simple grasping, reaching above and below shoulder level.  Must have the ability to operate office equipment and machinery requiring simple adjustments such as computer keyboards/typewriters, telephones, photocopiers, calculators and fax machines. 

Ability to coordinate eyes, hands, feet and limbs in performing semi-skilled movements such as operating firearms.

Ability to exert moderate physical effort in sedentary to light work, typical of office work and occasionally heavy physical effort involving some combination of climbing, and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing and pulling. 

Ability to exert necessary physical force required to restrain or subdue individuals

Ability to speak and hear well enough to communicate clearly in person, over the telephone, and while addressing large groups of people.

RHS/kr

Classifications

County of Orange
Class Code: 3370
Established: 10-11-77
Revised: 7-13-82
Administrative Revision: 10-6-89

COMMUNICATIONS COORDINATOR I

DEFINITION

Under supervision, to operate a video data teletype terminal and other teletype machines at the County Communications Center; to coordinate and provide services to municipal and County law enforcement agencies and to other authorized public agencies in the County area; to relieve Communications Coordinator II’s in operating radio sub-consoles coordinating inter-agency public safety communications; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry level class in the Communications Coordinator series. Under supervision of a Supervising Communications Coordinator, incumbents coordinate the County-wide network linking video data terminals in various public agencies to computerized local, state and national law enforcement data bases through a message switcher located at the County Communications Center. This class also has responsibility for advising user agencies on, and taking steps to rectify, simple operational problems and for responding to agency inquiries on updates, modifications, cancellations and related data based information. Incumbents receive on-the-job instruction on the operation of radio consoles and related communications equipment, and they relieve Communications Coordinator II’s in coordinating public safety inter-agency communications as directed.

EXAMPLES OF DUTIES

  1. Receives requests for a variety of local, state or national computerized criminal justice information from law enforcement officers of all cities within the geographical area of Orange County and from other public safety and authorized agencies.

  2. Using appropriate, pre-determined codes and abbreviations, types requests onto a video data teletype machine and transmits response received on the video data terminal screen to teleprinters in police vehicles or relays response to requesting party.

  3. Operates and monitors teletype and related machines to relay All Points Bulletins, general and emergency broadcasts and cancellations of broadcasts made to public safety agencies and mobile units in the County area. Monitors teletype and line printer to ascertain proper functioning, replacing paper, tape and ribbons.

  4. Receives calls from public safety agencies regarding operational problems encountered in using the automated video data telecommunications system. Asks questions to determine nature and/or source of difficulty. Attempts to rectify problem while in contact with agency by providing guidance on procedural steps involved in operating equipment. Logs complaints and notifies appropriate authorities in instances of equipment malfunction.

  5. Responds to questions from public safety and other authorized agency personnel on problems regarding inquiries, updates, cancellations, modifications and entries made to local, state and national data bases. Determines priorities of requests for data-based information during intervals of heavy air traffic according to established procedures.

  6. Keys on-line, supervisory teletype terminal to enter instructions to message switcher to control computer lines if messages accumulate and to accomplish other routine electronically-controlled procedures to ensure smooth operation of the tele-communications system. Relays notices of and places "holds" on "downed" computer lines to data-based sources.

  7. Receives on-the-job training provided by higher level Communications Coordinators in learning how to operate radio sub-consoles, transmitters, receivers, and other communications equipment. Receives instruction in monitoring several public safety radio frequencies, listening for emergencies and coordinating inter-agency communications. Relieves Communications Coordinator II’s in operating radio sub-consoles as directed.

  8. Makes corrections to and updates manuals on the tele-communications system and computer data bases. Maintains simple records on teletype operations. Keeps logs and tallies.

MINIMUM QUALIFICATIONS

Knowledges

General knowledge of procedures used in operating automated video data teletype terminals and other kinds of teletype equipment.

Ability to

Operate video data teletype terminals and other kinds of teletype machines with speed and accuracy.

Understand, memorize, spell, and use abbreviations and codes correctly.

Speak clearly and concisely in English.

Understand and learn how to rectify operational problems of an automated video tele-communications network.

Respond accurately, tactfully and courteously to calls from user agencies regarding data-based information available through the automated tele-communications network.

Maintain simple records and manuals.

Learn to operate radio communications sub-consoles, transmitters, receivers and other communications equipment.

Use a County-approved means of transportation.

License Required

Possession of a valid Class III California Driver’s License by date of appointment.

Special Requirements

No significant hearing impairment in either ear.

Applicants must pass a background investigation to the satisfaction of the General Services Agency and the Sheriff-Coroner Department.

PAC mm

5-10-99

Classifications

County of Orange
Class Code: 3371
Established: 10-11-77
Revised: 7-13-82
Administrative Revision: 10-6-89

COMMUNICATIONS COORDINATOR II

DEFINITION

Under General supervision, on an assigned shift, to operate various radio communications consoles at the 24-hour, coordinated County Communications Centers; and to do other work as required.

CLASS CHARACTERISTICS

This is the journey level in the Communications Coordinator series. By patching and relaying, incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. The next higher class of Supervising Communications Coordinator functions as watch supervisor and monitors activities through a master control console.

Law enforcement communications and paramedic communications are coordinated at different radio consoles. Paramedic consoles cannot be monitored or taken at the master control console. This assignment, therefore, involves a greater degree of independence and requires special training and certification. This assignment is rotated.

EXAMPLES OF DUTIES

Law Enforcement Console

  1. Operates a variety of communications equipment, including radio sub-consoles, transmitters and receivers, landlines, and portable radios.

  2. Monitors several public safety radio frequencies, listening for emergencies involving stations and field units of all public safety agencies and coordinating and/or expediting radio traffic between them through selection and use of communication channels that best meet the needs of the specific situation. Coordinates communications and responses in emergencies.

  3. Receives requests from public safety and other authorized public agencies and field units for computerized criminal justice information on warrants, vehicles, driver licenses, firearms, stolen property, etc. Requests Communications Coordinator I to access local, state, and national data banks on video data teletype terminal. Scans response for compatibility with request. Interprets and relays to requesting party.

  4. Prepares records and logs; performs simple typing of records.

  5. Monitors transmissions for violations to Federal Communications Commission regulations and County policy.

  6. Operates a video data teletype machine and performs other duties of a Communications Coordinator I.

  7. May train staff in the operation of the law enforcement communications console; may operate the master control console.

Paramedic Console

  1. Receives requests from fire department radio dispatchers and/or paramedic teams responding to medical emergencies to establish communications links between teams and base hospitals. Determines and assigns the best available radio frequency and appropriate base station hospital considering location and other factors. Monitors communications between the team and the hospital to ensure continuity and clarity of communication. Selects alternate paths in the event of interference or equipment failure. May monitor EKG transmission from scene of emergency or from ambulance to hospital to ensure continuity. Acts as trouble shooter in case of communications equipment problems at the hospital or at team site.

  2. Reports equipment failure; prepares records and logs; performs simple typing of records.

  3. Trains other staff in the operation of the paramedic console.

MINIMUM QUALIFICATIONS FOR BOTH ASSIGNMENTS.

General Knowledge of

The techniques, procedures, and methods used in the operations of a public safety communications center including the operation of a data message switcher.

The cities, freeways, highways, main streets, major buildings, and geography of Orange County.

The kinds of information obtainable from local, state and national criminal justice data banks.

Ability to

Operate a variety of communications equipment including multiple channel radio consoles and video data communications terminals.

React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action.

Follow written and oral instructions and learn and apply applicable rules, regulations, and procedures, including those of the Federal Communications Commission.

Speak clearly and distinctly in English.

Prepare records and perform simple typing.

Use a County-Approved means of transportation.

License Required

Possession of a valid Class III California Driver’s License by date of appointment.

Special Requirement

No significant hearing impairment in either ear.

Applicants must pass a background investigation to the satisfaction of the General Services Agency and the Sheriff-Coroner Department.

ADDITIONAL REQUIREMENT - PARAMEDIC CONSOLE ASSIGNMENT

Certification by the Communications Division Manager to operate the paramedic radio communications console.

PAC:mm

5-10-99

Classifications

County of Orange
Class Code: 3374
Revised and Title Changed: 8-1-86
From: Communications Technician Trainee
Previous Revision: 5-3-83

COMMUNICATIONS INSTALLATION TECHNICIAN

DEFINITION

Under supervision, to install electronic communications equipment, use electronic test equipment, apply basic electronic theory to detect and correct problems in a variety of communications equipment; to remove and install radio equipment from vehicles and test and make minor repairs; to assist in the installation and removal of communication equipment and computers from fixed stations and offices; and to do other work as required.

CLASS CHARACTERISTICS

This class serves to check and make electronic minor repairs to communications equipment in vehicles. The class is also used to provide specialized training to learn to repair a variety of electronic equipment maintained by the Division.

EXAMPLES OF DUTIES

  1. Installs radio equipment in cars and trucks including fabrication of mountings and brackets, mounting speakers, microphones, control heads, teleprinters and other related equipment; replaces speakers, antenna and other radio parts; makes electrical connections to automotive electrical systems; verifies proper operation of new installs and adjusts to meet FCC standards.

  2. Runs cables, installs and connects computers, modems, printers and other peripheral equipment.

  3. Assists in the installation and removal of equipment from communication base stations which may require climbing and working from high antenna towers.

  4. Operates and maintains electronic test equipment such as multimeters, wattmeters, oscilloscopes, radio frequency meters and radio signal generators; learns to detect and correct problems in a variety of communication equipment.

  5. Assists technicians in modifying standard equipment to meet special needs such as adding remote microphone, speakers, jacks and control switches.

  6. Drives vehicle to various shop or field locations to install, service and repair communications equipment.

  7. Receives service requests; schedules installations and removals in absence of leadworker.

MINIMUM QUALIFICATIONS

General Knowledge of

Basic electronic theory including Ohms Law and AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology.

Ability to

Read electronic schematics, blueprints and instruction manuals and follow directions precisely.

Operate and maintain electronic test equipment.

Use a variety of hand and power tools to install equipment.

Read and write numbers in English to record data on work orders, time sheets and log sheets.

Crawl under vehicles and work in cramped spaces such as under automobile dash or in automobile trunk.

Must be able to lift radio equipment in and out of vehicle trunks and hold in place while attaching.

Experience/Education

Completion of a training course in basic electronics or electronic repair.

AND

One year of experience involving the installation and/or repair of electronic equipment. Training beyond basic electronics may be substituted for the required experience on a month-for-month basis.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Physical Qualifications

May be required to climb and work from antennas which may exceed 100 feet in some assignments.

DBL:mm

5-10-99

Classifications

County of Orange
Class Code: 3362
Revised: 8-1-86
Previous Revision: 5-3-83

COMMUNICATIONS INSTALLER

DEFINITION

Under supervision, to install and remove radio equipment from a variety of emergency vehicles including police cars; to perform simple repair work on radio equipment; to assist in the installation and removal of communications equipment and computers from fixed stations and offices; to learn to use basic test equipment and to do other work as required.

CLASS CHARACTERISTICS

The Communications Installer performs semiskilled installation work that does not require a knowledge of electronic theory. Repair work is limited to such things as replacing speakers or antennas, wiring outside of the equipment itself and similar items. May be assigned to assist a Communications Technician on base station installation. May assist in the installation and moving of computers and peripheral equipment. May participate in skilled repair work for purposes of qualifying for advancement.

EXAMPLES OF DUTIES

  1. Makes installations of radio equipment in cars and trucks, including fabricating mountings and brackets, running conduit and pulling cables, mounting speakers, microphones, control heads and repairing cables; makes electrical connections to automotive electrical systems; verifies proper operation of equipment installed.

  2. Removes malfunctioning radio equipment and reinstalls after repair by technician; replaces or repairs speakers, antenna and other parts related to the operation of the radio; removes radio equipment, cables, control heads, microphones and speakers from vehicles being surplused and returns all electrical connections to normal operations.

  3. Installs noise suppression devices on automotive ignition systems, generators and electrical gauges.

  4. Assists in installing, moving and cabling computers and related peripheral equipment.

  5. Cleans radio equipment; repaints cabinets, cases and covers.

  6. May assist in the installation and removal of equipment from fixed radio stations which requires climbing ladders or antenna towers.

  7. Drives vehicles to various shop or field locations to install, service and repair communications equipment.

MINIMUM QUALIFICATIONS

Some Knowledge of

Basic elements of electronics, including Ohms Law and AC and DC theory.

Ability to

Read and interpret instructions and pictorial drawings in installation manuals and written directives including circuitries, schematics and symbols used.

Operate and use hand tools and small power tools.

Use a volt Ohm meter and watt meter to test circuits.

Read and write numbers in English to record data on work orders and time and log sheets.

Crawl under vehicles and work in cramped spaces such as under automobile dash or in automobile trunk.

Must be able to lift radio equipment in and out of vehicle trunks and hold in place while attaching.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Physical Qualification

May be required to climb and work from antennas which may exceed 100 feet in some assignments.

DBL:mm

5-7-99

Classifications

County of Orange
Class Code: 3376
Revised: 8-1-86
Established: 10-15-74

COMMUNICATIONS TECHNICIAN I

DEFINITION

Under supervision, to install, maintain, repair, modify and monitor a variety of electronic equipment; and to do other work as required.

CLASS CHARACTERISTICS

This is an intermediate class in the Communications Technician series. It is used to hire experienced electronic technicians with less than journey level experience on County equipment and systems. It may include assignments limited to less difficult equipment or working with experienced technicians on difficult equipment.

Incumbents are expected to participate in training, both on and off the job, to qualify for Communications Technician II.

Incumbents will typically be assigned to one of the following specialty areas:

Radio Equipment - Fixed and mobile radio transmitters and receivers and pagers, portable radios, radar, mobile data equipment.

Microwave Equipment - Microwave RF and multiplex equipment.

Sound and Video Equipment - Sound reinforcement equipment, intercommunications, security alarms, recording and dictating equipment, video cameras and monitors, public address equipment.

Computer Equipment - Computers, monitors, printers, modems, multiplexors and other peripheral devices.

EXAMPLES OF DUTIES

  1. Uses test equipment such as voltmeters, audio signal generators and frequency meters to diagnose problems and adjust communications equipment for proper operation.

  2. Repairs electronic communications equipment such as radio receivers, sirens, intercoms, public address Systems, video equipment and monitor devices.

  3. Assists technicians in the installation and repair of fixed and mobile electronic communications equipment such as AM and FM radio transmitters and receivers, teleprinters and others; may climb and work from high antenna towers.

  4. Prepares records and reports of work performed.

  5. Drives vehicles to various shop or field location to install, service and repair communication equipment.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles, techniques, methods, test equipment and tools used in the installation, maintenance, repair of communications and other related electronic equipment and systems.

Some Knowledge of

Digital and logic circuitry used in computers.

FCC regulations applicable to governmental communications (radio or microwave assignment).

Ability to

Install, maintain, troubleshoot, repair and modify a variety communications and electronic equipment and systems.

Read and interpret instructions in technical manuals including circuitries, schematics and symbols and read blueprints.

Use the proper test equipment related to electronics maintenance and repair.

Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public.

Record technical information on time sheets, logs, invoices, etc.

Experience/Education

Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology.

AND

One year of experience in the maintenance and repair of electronic communication equipment that developed the knowledges and abilities listed above.

License Required

Possession of a valid California Driver License, Class 3 or higher by date of appointment.

Physical Qualifications

Some work assignments may require climbing 100 foot towers, other assignments may require lifting and moving of heavy equipment and components.

DBL:mm

5-11-99

Classifications

County of Orange
Class Code: 3381
Revised: 8-1-86
Previous Revision: 3-23-82

COMMUNICATIONS TECHNICIAN II

DEFINITION

Under general supervision, to evaluate, install, maintain, repair, modify and monitor a variety of complex electronic equipment in one or more major assignment area; and to do other work as required.

CLASS CHARACTERISTICS

This is a journey level class in the communications technician series. Incumbents in this class install, maintain and repair more complex electronic equipment than Communications Technician l’s and work with less supervision. Incumbents are assigned to specialty areas and are expected to have journey level proficiency in the area. Specialty areas are:

Radio Equipment - Fixed and mobile radio transmitters and receivers and pagers, portable radios, radar, mobile data equipment.

Microwave Equipment - Microwave RF and multiplex equipment.

Sound and Video Equipment - Sound reinforcement equipment, intercommunications, security alarms, recording and dictating equipment, video cameras and monitors, public address equipment.

Computer Equipment - Computers, monitors, printers, modems, multiplexors and other peripheral devices.

EXAMPLES OF DUTIES

  1. Installs, maintains, repairs and adjusts solid state electronic equipment including AM and FM mobile and fixed radio transmitters, repeaters and receivers, video equipment, digital equipment, intercoms, alarm systems sound Systems, microwave equipment, control consoles, computers, computer peripheral devices, and other electronic equipment.

  2. Analyzes defective electronic equipment using test equipment such as multimeters, wattmeters, oscilloscopes, radio frequency meters, radio frequency signal generators, spectrum analyzers, audio signal generators and a variety of hand tools. Makes repairs, recommends equipment be replaced or recommends equipment be repaired by vendor.

  3. Designs, orders standard or custom equipment, and builds or modifies electronic circuitry and equipment used in a variety of County communications systems.

  4. Installs and removes equipment from communications base and remote stations which may include climbing and working from high antenna towers.

  5. Prepares records and reports concerning work performed.

  6. Meets and works with representatives of vendors, County and city departments.

  7. Assists in the development, planning and construction of new communications systems.

  8. May set up and operate audio and/or video recording, amplification and multimedia production equipment by special assignment.

  9. Drives vehicles to various shop or field locations to install, service and repair communications equipment.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems.

General Knowledge of

Digital and logic circuitry used in computers and other equipment.

Principles of electronic system design and operation.

FCC regulations applicable to governmental communications (radio or microwave assignment).

Ability to

Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems.

Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints.

Use the proper test equipment related to electronics maintenance and repair.

Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public.

Record technical information on time sheets, logs, invoices, etc.

Education/Experience

Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology.

AND

Two years of experience in the maintenance and repair of electronic communication equipment that developed the knowledges and abilities listed above.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Physical Qualifications

Some work assignments may require climbing assignments may require 100 foot towers, other assignments may require lifting and moving of heavy equipment and components.

DBL:mm

5-11-99

Classifications

County of Orange
Class Code: 0698
Established: 12/70
Revised: 8-15-72
Administrative Revision: 10-6-89

COMMUNICATIONS TRAINING OFFICER

DEFINITION

Under direction, to supervise, organize and conduct Communications Division training programs for members of the Division and other agencies in the theory and operations of modern telecommunications; and to do other work as required.

EXAMPLES OF DUTIES

  1. Plans, organizes and conducts County-wide training programs in telecommunications including network discipline, operation procedures and Federal Communications Commission and departmental rules and regulations.

  2. Plans and conducts training classes for city police departments, fire departments, police academies, reserve units, city and County departments, in-house personnel and any others as needed.

  3. Plans and conducts an orientation program on public safety telecommunications for all police and fire recruits throughout the County.

  4. Develops and prepares audio-visual aids, course outlines, manuals and other training materials; arranges for outside speakers and instructors.

  5. Keeps updated on FCC and Division rules and regulations, current techniques in the field of training and new equipment and procedures in the area of telecommunications.

  6. Plans and prepares handbooks, newsletters, bulletins or any other information relating to telecommunications and distributes this material to public safety agencies throughout the County.

  7. May supervise a clerical staff supporting training activities.

  8. Prepares reports and maintains files on training programs and activities.

MINIMUM QUALIFICATIONS

Knowledges

Considerable knowledge of principles of telecommunications including radio and/or teletype communications operations.

Considerable knowledge of State and federal regulations pertaining to public safety communications.

Considerable knowledge of principles and techniques of course development and evaluation.

General knowledge of current training trends, literature, methods and materials.

General knowledge of the use of audio-visual and other training aids.

General knowledge of the proper use of English construction and grammar.

Ability to

Formulate training policies, identify needs, plan programs and materials, teach and evaluate results of training programs.

Adjust training programs to the type of group receiving the instruction.

Interpret and explain rules, procedures, laws standards and regulations. Develop class outlines, lesson plans and work sheets.

Present material in unmistakably clear language when communicating orally or in writing.

Accept responsibility and work independently.

Speak effectively in public.

Use a County-approved means of transportation.

License Required

Possession of a valid, Class III California Driver’s License by date of appointment.

Physical Qualifications

Medical Group III - Light.

Special Requirement

Applicants must pass a background investigation to the satisfaction of the General Services Agency and the Sheriff-Coroner Department.

PAC:mm

4-7-99

Classifications

County of Orange
Class Code: 1427
Revised: 1-3-84
Established: 10-15-74

COMMUNICATIONS UTILITY WORKER

DEFINITION

Under supervision, to assist Communications Installers and Technicians in the installation and removal of radio and other communications equipment; to per-form simple bench work, i.e., removing cases, replacing switches and soldering connections on communications equipment; to perform clean up assignments in work area; to assist in moving, parking, and delivering automobiles and trucks for service and repair; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists Communications Installers and Technicians by performing basic mechanical tasks such as placing cable into position in vehicles, fastening cable harnesses, and bolting equipment to mounting brackets.

  2. Performs simple repair work on communications equipment; replaces batteries, switches, and knobs; checks for electrical continuity; replaces fuses and defective cords.

  3. Performs general clean up assignments such as sweeping, scrubbing and vacuuming; cleans tools, work area and equipment.

  4. Picks up and delivers automobiles and trucks for communications equipment service and repair may be required for some assignments.

MINIMUM QUALIFICATIONS

Some Knowledge of

Small hand and power tools such as screwdrivers, wire cutters, electric drills, and soldering guns.

Ability to

Operate small power tools in a safe manner.

Learn to use special communications test equipment for limited purposes. Understand and follow oral and written directions, including technical instructions, on use of tools and equipment.

Record on log sheets vehicle number, serial number, date and other information necessary to assist Technicians and Installers.

License Required

Possession of a valid California Driver License, Class 3 or higher, may be required for some assignments.

DBL:mm

4-27-99

Classifications

County of Orange
Class Code: 2138
Established: 4-26-85

COMMUNITY DEVELOPMENT REPRESENTATIVE I

DEFINITION

Under close supervision, to acquire knowledge of housing and community development programs and applicable Federal, State and County laws and regulations; to perform a variety of technical tasks; to provide information and assist the public; and to do other work as required.

CLASS CHARACTERISTICS

This is the training class. It differs from the Community Development Representative II in that incumbents work is subject to detailed and frequent review; incumbents are expected to perform with increasing independence while gaining knowledge of specific programs and functions.

EXAMPLES OF DUTIES

  1. Learns to prepare and process loan application packages and assist homeowners in the loan application process.

  2. Learns specific programs in order to provide technical assistance to community organizations and individuals.

  3. Interviews clients to assess needs and determine financial eligibility.

  4. Assists in monitoring, auditing and evaluating implementation of citizen participation plans.

  5. Answers questions, provides information and assists the public in matters relating to housing and community development programs.

Some Knowledge of

Purpose and implementation of the Community Development Block Grant.

Housing conditions, trends and programs.

Principles and techniques of preparing oral, written and graphic reports and presentations.

Interviewing techniques.

Ability to

Interact effectively with various socioeconomic groups.

Reason logically and speak effectively.

Learn and interpret applicable laws and regulations.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Experience and/or education which would have applied or developed the knowledges and abilities listed above such as experience in various aspects of financing, marketing and developing housing programs with the County of Orange, other jurisdictions, community and private organizations and/or coursework in social sciences, business or community planning.

ELN/JM:mm

4-29-99

Classifications

County of Orange
Class Code: 2139
Established: 4-26-85

COMMUNITY DEVELOPMENT REPRESENTATIVE II

DEFINITION

Under supervision to explain and promote housing and community development programs; to act as liaison with financial institutions, community organizations and individuals; to prepare and process loan applications; to implement established programs in compliance with applicable Federal, State and County laws and regulations, and to do other work as required.

CLASS CHARACTERISTICS

This class is the fully qualified working level characterized by the independent performance of routine technical assignments requiring specific program knowledge.

EXAMPLES OF DUTIES

  1. Maintains liaison with private companies and community groups on matters pertaining to housing and community development programs.

  2. Answers questions, provides information and assistance to the public concerning the housing and community development programs.

  3. Meets with community groups and individuals to assess needs and provide technical assistance.

  4. Interviews clients to determine financial eligibility.

  5. Coordinates processing of loan application packages.

  6. Assists and advises the public in the preparation and filing of applications for Community Development Block Grants, housing assistance, loan applications and other documents necessary to implement housing and community development programs.

  7. Monitors, audits and evaluates citizen participation plans.

  8. Develops informational bulletins, brochures and other materials to promote housing and community development programs.

  9. Performs needs surveys; gathers and analyzes data for neighborhood profiles.

MINIMUM QUALIFICATIONS

General Knowledge of

Specific housing and community development program area of assignment and applicable laws and regulations.

Housing needs of various socioeconomic and geographic areas.

Interviewing techniques to assess housing needs and financial eligibility.

Federal, State and conventional financing programs.

Principles and techniques of preparing written, oral and graphic reports and presentations.

Ability to

Understand and address the concerns of low and moderate level income target area populations.

Prepare and process loan applications.

Conduct financial and property negotiations successfully.

Maintain liaison between financial institution and loan applicant.

Speak effectively to groups.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

One year as Community Development Representative I in Orange County or equivalent education and/or experience which would have applied the knowledges and abilities listed above such as experience in various aspects of financing, marketing and developing housing programs with the County of Orange, other jurisdictions, community and private organizations and/or coursework in social sciences, business or community planning.

ELN/JM: mm

4-29-99

Classifications

County of Orange
Established: 9-16-94

4708GE COMMUNITY HEALTH ASSISTANT I

4709GE COMMUNITY HEALTH ASSISTANT II

4710GE COMMUNITY HEALTH ASSISTANT III

DEFINITION

Under supervision, to personally provide health and nutrition education; to assist professional health and nutrition staff in providing community health services; to assist clients in establishing eligibility and access to program services; to act as liaison between clients and the health care program to which assigned; and to do other work as required.

CLASS CHARACTERISTICS

Positions in these classes may be assigned to nutrition or other health related programs to perform a dual function of assisting professional staff in the provision of services to clients and providing liaison with clients of a target population. Specific duties will vary depending upon the program assignment.

All Levels

Incumbents work under supervision in assignments requiring general knowledge of the characteristics and needs of a target population and ability to communicate effectively, often with persons with limited English skills.

Community Health Assistant II

Incumbents are expected to possess considerable program knowledge. They are required to interpret policies and regulations within the context of their specialized knowledge of the cultural characteristics of the specific clientele group. They may act in an advisory/counseling role on a variety of subjects including areas unrelated to health care issues. They assist professional staff in facilitating cross-cultural interactions and identifying cross-cultural conflicts.

Community Health Assistant III

Positions at this level are assigned the more difficult assignments which may include; assisting in developing the design and content of health education presentations, materials and community health fairs; difficult field work; liaison with community groups and/or outside service providers/vendors; or lead responsibility over other positions or the operation of a specific health education function or clinic. Incumbents are expected to possess extensive program and cross-cultural knowledge and function with minimal supervision.

EXAMPLES OF DUTIES

Community Health Assistant I

  1. Provides orientation and explanation of the program’s services and procedures to clients, utilizing knowledge of the group’s cultural characteristics to present information in a readily acceptable manner; for example, greets new clients at WIC nutrition clinics and explains the general program and eligibility requirements.

  2. Assists clients in obtaining essential services or contacts appropriate community resources on behalf of client; act as liaison between client, service providers, family members and others; makes client referrals to resources; maintains current awareness of, and good working relationships with, community resources.

  3. Assists in program planning by identifying barriers to good health practices among a target community group, such as lack of knowledge, cultural factors and poor communication; may act as information resource to others regarding specific cultural groups; participates in community health fairs.

  4. In bilingual assignments, acts as interpreter between clients and professional staff in home, clinic or community setting; obtains and relays information to client and explains procedures, processes and outside resources; assists clients with completion of forms; translates information provided in English into a language other than English. Assists other programs by providing interpreter services as needed.

  5. Maintains records of contacts and other documents; uses keyboard to enter or retrieve information from a computer system.

Community Health Assistant II

  1. Interviews and counsels clients to determine appropriate services and assess need for further service; may advise clients on other areas such as proper nutrition, family relationships, school, etc.

  2. Gives nutrition and/or health education talks providing basic information on topics such as nutrition, pregnancy, infant and child development, immunizations, family planning, venereal disease and TB; participates in community health fairs.

  3. Evaluates the client’s nutritional risk and eligibility for the program; interprets medical information, completes a dietary assessment, develops a basic care plan and counsels client on nutritional problems; identifies clients with high risk factors and refers to nutritionist.

  4. Visits clients in homes, hospitals or other sites in the community to provide assistance and assess individual and family needs.

  5. Conducts follow-up contacts to ensure directions of professional staff are followed or that other needed services have been obtained.

  6. Under direction, develops health education materials such as audiovisual aids, pamphlets, newsletters and hand-out materials; reviews materials prepared by others to evaluate the potential for effective target group use.

Community Health Assistant III

  1. Acts as liaison with community leaders to identity and monitor service needs and network for the provision of these services.

  2. May act as lead over positions in a clinic or over the operation of a specific health education activity.

  3. May interpret highly complex regulations and independently apply to resolve issues of eligibility.

  4. Independently resolves cross-cultural conflicts; counsels and educates involved parties on cross-cultural issues.

  5. Determines the design and content of nutrition and health education presentations and materials and/or community health fairs.

  6. Receives requests for interpreter services and presentations and determines whether services can be provided.

MINIMUM QUALIFICATIONS

General Knowledge of - All Levels

Cultural characteristics and common health problems of the target population served.

Availability of public health programs and services and their goals and objectives, particularly as they relate to the area of assignment.

Socio-economic conditions related to health problems.

Appropriate formats and methods for representation of oral and written information.

Thorough Knowledge of - Community Health Assistant II and III

In addition to the above:

Characteristics, attitudes and problems unique to a particular cultural group as they relate to nutritional and health care issues and the need for services/counseling in other areas such as family member roles, living environments, employment, education, economics and social conditions.

Goals, objectives, policies and practices of the health care program to which assigned.

Principles of effective group presentation; group dynamics and human behavior.

Interviewing techniques and effective methods for eliciting information about the needs of the client.

Spread and control of common diseases. (may be required for some assignments).

Thorough Knowledge of - Community Health Assistant III

In addition to the above:

Regulations and Codes governing eligibility for the operation of the assigned program.

Appropriate content and design of health education presentations and materials for target populations.

Principles of supervision and office management (may be required for some assignments).

Ability to - All Levels

Identify and work with selected target groups, understand cultural characteristics, attitudes and problems of the group and utilize this knowledge to effectively provide specific services to clients.

Assess client’s immediate needs and ensure clients’ receipt of needed services through personal contact with or referral to public or community resources.

Communicate effectively, both orally and in writing, with individuals from varying cultural and ethnic backgrounds.

Speak, read and write fluently in a language other than English and or interpret for professional staff (may be required for some assignments).

Lead group discussions and make group presentations; use visual aids; give clear, understandable answers to questions raised by target group audiences.

Develop and maintain effective working relationships with other County departments, private agencies and community resources.

Interact effectively with clients who may be emotional and/or resistive to needed treatment or services.

Assist professional staff to develop health education materials appropriate to the subject and target group; draft simple staff reports and articles for publication in newsletters and bulletins.

Use a County-approved means of transportation to travel to work sites may be required.

Community Health Assistant II

In addition to the above:

Interview, counsel and advise others on a health subject specialized to their program and may include areas unrelated to health care.

Community Health Assistant III

In addition to the above:

Act as leadworker over other staff and participate in the daily activities of the clinic.

Organize work, evaluate requests for services to determine if within policy guidelines and priority, and maintain high productivity.

Maintain cooperative working relationships with a variety of individuals and groups outside the County, including community leaders/groups, service providers, vendors or others.

Use persuasive skills to counsel and educate others on health care issues and resolve related conflicts.

Independently interpret and apply highly complex regulations and codes (may be required for some assignments).

Participate in committees relating to training, procedures and standards.

EXPERIENCE

Community Health Assistant I

Some experience which would demonstrate possession of the above knowledge and abilities.

Community Health Assistant II

Two years experience that would have provided the knowledge and developed the abilities required above.

Education which is directly related to the knowledge and abilities may be substituted for the required experience on the basis of two college semester units as equal to one month of experience. Credit may also be given for special seminars or training on related topics, such as specific community health problems, group processes, etc., on the basis of one hour of training as equal to two hours of experience.

Community Health Assistant III

One year of experience in a Community Health Assistant II, Health Education Assistant, Social Work Assistant or comparable position.

OR

Three years of experience that would have provided the knowledge and developed the abilities required above.

Related education or training may be substituted for up to two years of experience on the same basis as above.

DBL:smb

Classifications

County of Orange
Established: 9-16-94

4708GE COMMUNITY HEALTH ASSISTANT I

4709GE COMMUNITY HEALTH ASSISTANT II

4710GE COMMUNITY HEALTH ASSISTANT III

DEFINITION

Under supervision, to personally provide health and nutrition education; to assist professional health and nutrition staff in providing community health services; to assist clients in establishing eligibility and access to program services; to act as liaison between clients and the health care program to which assigned; and to do other work as required.

CLASS CHARACTERISTICS

Positions in these classes may be assigned to nutrition or other health related programs to perform a dual function of assisting professional staff in the provision of services to clients and providing liaison with clients of a target population. Specific duties will vary depending upon the program assignment.

All Levels

Incumbents work under supervision in assignments requiring general knowledge of the characteristics and needs of a target population and ability to communicate effectively, often with persons with limited English skills.

Community Health Assistant II

Incumbents are expected to possess considerable program knowledge. They are required to interpret policies and regulations within the context of their specialized knowledge of the cultural characteristics of the specific clientele group. They may act in an advisory/counseling role on a variety of subjects including areas unrelated to health care issues. They assist professional staff in facilitating cross-cultural interactions and identifying cross-cultural conflicts.

Community Health Assistant III

Positions at this level are assigned the more difficult assignments which may include; assisting in developing the design and content of health education presentations, materials and community health fairs; difficult field work; liaison with community groups and/or outside service providers/vendors; or lead responsibility over other positions or the operation of a specific health education function or clinic. Incumbents are expected to possess extensive program and cross-cultural knowledge and function with minimal supervision.

EXAMPLES OF DUTIES

Community Health Assistant I

  1. Provides orientation and explanation of the program’s services and procedures to clients, utilizing knowledge of the group’s cultural characteristics to present information in a readily acceptable manner; for example, greets new clients at WIC nutrition clinics and explains the general program and eligibility requirements.

  2. Assists clients in obtaining essential services or contacts appropriate community resources on behalf of client; act as liaison between client, service providers, family members and others; makes client referrals to resources; maintains current awareness of, and good working relationships with, community resources.

  3. Assists in program planning by identifying barriers to good health practices among a target community group, such as lack of knowledge, cultural factors and poor communication; may act as information resource to others regarding specific cultural groups; participates in community health fairs.

  4. In bilingual assignments, acts as interpreter between clients and professional staff in home, clinic or community setting; obtains and relays information to client and explains procedures, processes and outside resources; assists clients with completion of forms; translates information provided in English into a language other than English. Assists other programs by providing interpreter services as needed.

  5. Maintains records of contacts and other documents; uses keyboard to enter or retrieve information from a computer system.

Community Health Assistant II

  1. Interviews and counsels clients to determine appropriate services and assess need for further service; may advise clients on other areas such as proper nutrition, family relationships, school, etc.

  2. Gives nutrition and/or health education talks providing basic information on topics such as nutrition, pregnancy, infant and child development, immunizations, family planning, venereal disease and TB; participates in community health fairs.

  3. Evaluates the client’s nutritional risk and eligibility for the program; interprets medical information, completes a dietary assessment, develops a basic care plan and counsels client on nutritional problems; identifies clients with high risk factors and refers to nutritionist.

  4. Visits clients in homes, hospitals or other sites in the community to provide assistance and assess individual and family needs.

  5. Conducts follow-up contacts to ensure directions of professional staff are followed or that other needed services have been obtained.

  6. Under direction, develops health education materials such as audiovisual aids, pamphlets, newsletters and hand-out materials; reviews materials prepared by others to evaluate the potential for effective target group use.

Community Health Assistant III

  1. Acts as liaison with community leaders to identity and monitor service needs and network for the provision of these services.

  2. May act as lead over positions in a clinic or over the operation of a specific health education activity.

  3. May interpret highly complex regulations and independently apply to resolve issues of eligibility.

  4. Independently resolves cross-cultural conflicts; counsels and educates involved parties on cross-cultural issues.

  5. Determines the design and content of nutrition and health education presentations and materials and/or community health fairs.

  6. Receives requests for interpreter services and presentations and determines whether services can be provided.

MINIMUM QUALIFICATIONS

General Knowledge of - All Levels

Cultural characteristics and common health problems of the target population served.

Availability of public health programs and services and their goals and objectives, particularly as they relate to the area of assignment.

Socio-economic conditions related to health problems.

Appropriate formats and methods for representation of oral and written information.

Thorough Knowledge of - Community Health Assistant II and III

In addition to the above:

Characteristics, attitudes and problems unique to a particular cultural group as they relate to nutritional and health care issues and the need for services/counseling in other areas such as family member roles, living environments, employment, education, economics and social conditions.

Goals, objectives, policies and practices of the health care program to which assigned.

Principles of effective group presentation; group dynamics and human behavior.

Interviewing techniques and effective methods for eliciting information about the needs of the client.

Spread and control of common diseases. (may be required for some assignments).

Thorough Knowledge of - Community Health Assistant III

In addition to the above:

Regulations and Codes governing eligibility for the operation of the assigned program.

Appropriate content and design of health education presentations and materials for target populations.

Principles of supervision and office management (may be required for some assignments).

Ability to - All Levels

Identify and work with selected target groups, understand cultural characteristics, attitudes and problems of the group and utilize this knowledge to effectively provide specific services to clients.

Assess client’s immediate needs and ensure clients’ receipt of needed services through personal contact with or referral to public or community resources.

Communicate effectively, both orally and in writing, with individuals from varying cultural and ethnic backgrounds.

Speak, read and write fluently in a language other than English and or interpret for professional staff (may be required for some assignments).

Lead group discussions and make group presentations; use visual aids; give clear, understandable answers to questions raised by target group audiences.

Develop and maintain effective working relationships with other County departments, private agencies and community resources.

Interact effectively with clients who may be emotional and/or resistive to needed treatment or services.

Assist professional staff to develop health education materials appropriate to the subject and target group; draft simple staff reports and articles for publication in newsletters and bulletins.

Use a County-approved means of transportation to travel to work sites may be required.

Community Health Assistant II

In addition to the above:

Interview, counsel and advise others on a health subject specialized to their program and may include areas unrelated to health care.

Community Health Assistant III

In addition to the above:

Act as leadworker over other staff and participate in the daily activities of the clinic.

Organize work, evaluate requests for services to determine if within policy guidelines and priority, and maintain high productivity.

Maintain cooperative working relationships with a variety of individuals and groups outside the County, including community leaders/groups, service providers, vendors or others.

Use persuasive skills to counsel and educate others on health care issues and resolve related conflicts.

Independently interpret and apply highly complex regulations and codes (may be required for some assignments).

Participate in committees relating to training, procedures and standards.

EXPERIENCE

Community Health Assistant I

Some experience which would demonstrate possession of the above knowledge and abilities.

Community Health Assistant II

Two years experience that would have provided the knowledge and developed the abilities required above.

Education which is directly related to the knowledge and abilities may be substituted for the required experience on the basis of two college semester units as equal to one month of experience. Credit may also be given for special seminars or training on related topics, such as specific community health problems, group processes, etc., on the basis of one hour of training as equal to two hours of experience.

Community Health Assistant III

One year of experience in a Community Health Assistant II, Health Education Assistant, Social Work Assistant or comparable position.

OR

Three years of experience that would have provided the knowledge and developed the abilities required above.

Related education or training may be substituted for up to two years of experience on the same basis as above.

DBL:smb

Classifications

County of Orange
Established: 9-16-94

4708GE COMMUNITY HEALTH ASSISTANT I

4709GE COMMUNITY HEALTH ASSISTANT II

4710GE COMMUNITY HEALTH ASSISTANT III

DEFINITION

Under supervision, to personally provide health and nutrition education; to assist professional health and nutrition staff in providing community health services; to assist clients in establishing eligibility and access to program services; to act as liaison between clients and the health care program to which assigned; and to do other work as required.

CLASS CHARACTERISTICS

Positions in these classes may be assigned to nutrition or other health related programs to perform a dual function of assisting professional staff in the provision of services to clients and providing liaison with clients of a target population. Specific duties will vary depending upon the program assignment.

All Levels

Incumbents work under supervision in assignments requiring general knowledge of the characteristics and needs of a target population and ability to communicate effectively, often with persons with limited English skills.

Community Health Assistant II

Incumbents are expected to possess considerable program knowledge. They are required to interpret policies and regulations within the context of their specialized knowledge of the cultural characteristics of the specific clientele group. They may act in an advisory/counseling role on a variety of subjects including areas unrelated to health care issues. They assist professional staff in facilitating cross-cultural interactions and identifying cross-cultural conflicts.

Community Health Assistant III

Positions at this level are assigned the more difficult assignments which may include; assisting in developing the design and content of health education presentations, materials and community health fairs; difficult field work; liaison with community groups and/or outside service providers/vendors; or lead responsibility over other positions or the operation of a specific health education function or clinic. Incumbents are expected to possess extensive program and cross-cultural knowledge and function with minimal supervision.

EXAMPLES OF DUTIES

Community Health Assistant I

  1. Provides orientation and explanation of the program’s services and procedures to clients, utilizing knowledge of the group’s cultural characteristics to present information in a readily acceptable manner; for example, greets new clients at WIC nutrition clinics and explains the general program and eligibility requirements.

  2. Assists clients in obtaining essential services or contacts appropriate community resources on behalf of client; act as liaison between client, service providers, family members and others; makes client referrals to resources; maintains current awareness of, and good working relationships with, community resources.

  3. Assists in program planning by identifying barriers to good health practices among a target community group, such as lack of knowledge, cultural factors and poor communication; may act as information resource to others regarding specific cultural groups; participates in community health fairs.

  4. In bilingual assignments, acts as interpreter between clients and professional staff in home, clinic or community setting; obtains and relays information to client and explains procedures, processes and outside resources; assists clients with completion of forms; translates information provided in English into a language other than English. Assists other programs by providing interpreter services as needed.

  5. Maintains records of contacts and other documents; uses keyboard to enter or retrieve information from a computer system.

Community Health Assistant II

  1. Interviews and counsels clients to determine appropriate services and assess need for further service; may advise clients on other areas such as proper nutrition, family relationships, school, etc.

  2. Gives nutrition and/or health education talks providing basic information on topics such as nutrition, pregnancy, infant and child development, immunizations, family planning, venereal disease and TB; participates in community health fairs.

  3. Evaluates the client’s nutritional risk and eligibility for the program; interprets medical information, completes a dietary assessment, develops a basic care plan and counsels client on nutritional problems; identifies clients with high risk factors and refers to nutritionist.

  4. Visits clients in homes, hospitals or other sites in the community to provide assistance and assess individual and family needs.

  5. Conducts follow-up contacts to ensure directions of professional staff are followed or that other needed services have been obtained.

  6. Under direction, develops health education materials such as audiovisual aids, pamphlets, newsletters and hand-out materials; reviews materials prepared by others to evaluate the potential for effective target group use.

Community Health Assistant III

  1. Acts as liaison with community leaders to identity and monitor service needs and network for the provision of these services.

  2. May act as lead over positions in a clinic or over the operation of a specific health education activity.

  3. May interpret highly complex regulations and independently apply to resolve issues of eligibility.

  4. Independently resolves cross-cultural conflicts; counsels and educates involved parties on cross-cultural issues.

  5. Determines the design and content of nutrition and health education presentations and materials and/or community health fairs.

  6. Receives requests for interpreter services and presentations and determines whether services can be provided.

MINIMUM QUALIFICATIONS

General Knowledge of - All Levels

Cultural characteristics and common health problems of the target population served.

Availability of public health programs and services and their goals and objectives, particularly as they relate to the area of assignment.

Socio-economic conditions related to health problems.

Appropriate formats and methods for representation of oral and written information.

Thorough Knowledge of - Community Health Assistant II and III

In addition to the above:

Characteristics, attitudes and problems unique to a particular cultural group as they relate to nutritional and health care issues and the need for services/counseling in other areas such as family member roles, living environments, employment, education, economics and social conditions.

Goals, objectives, policies and practices of the health care program to which assigned.

Principles of effective group presentation; group dynamics and human behavior.

Interviewing techniques and effective methods for eliciting information about the needs of the client.

Spread and control of common diseases. (may be required for some assignments).

Thorough Knowledge of - Community Health Assistant III

In addition to the above:

Regulations and Codes governing eligibility for the operation of the assigned program.

Appropriate content and design of health education presentations and materials for target populations.

Principles of supervision and office management (may be required for some assignments).

Ability to - All Levels

Identify and work with selected target groups, understand cultural characteristics, attitudes and problems of the group and utilize this knowledge to effectively provide specific services to clients.

Assess client’s immediate needs and ensure clients’ receipt of needed services through personal contact with or referral to public or community resources.

Communicate effectively, both orally and in writing, with individuals from varying cultural and ethnic backgrounds.

Speak, read and write fluently in a language other than English and or interpret for professional staff (may be required for some assignments).

Lead group discussions and make group presentations; use visual aids; give clear, understandable answers to questions raised by target group audiences.

Develop and maintain effective working relationships with other County departments, private agencies and community resources.

Interact effectively with clients who may be emotional and/or resistive to needed treatment or services.

Assist professional staff to develop health education materials appropriate to the subject and target group; draft simple staff reports and articles for publication in newsletters and bulletins.

Use a County-approved means of transportation to travel to work sites may be required.

Community Health Assistant II

In addition to the above:

Interview, counsel and advise others on a health subject specialized to their program and may include areas unrelated to health care.

Community Health Assistant III

In addition to the above:

Act as leadworker over other staff and participate in the daily activities of the clinic.

Organize work, evaluate requests for services to determine if within policy guidelines and priority, and maintain high productivity.

Maintain cooperative working relationships with a variety of individuals and groups outside the County, including community leaders/groups, service providers, vendors or others.

Use persuasive skills to counsel and educate others on health care issues and resolve related conflicts.

Independently interpret and apply highly complex regulations and codes (may be required for some assignments).

Participate in committees relating to training, procedures and standards.

EXPERIENCE

Community Health Assistant I

Some experience which would demonstrate possession of the above knowledge and abilities.

Community Health Assistant II

Two years experience that would have provided the knowledge and developed the abilities required above.

Education which is directly related to the knowledge and abilities may be substituted for the required experience on the basis of two college semester units as equal to one month of experience. Credit may also be given for special seminars or training on related topics, such as specific community health problems, group processes, etc., on the basis of one hour of training as equal to two hours of experience.

Community Health Assistant III

One year of experience in a Community Health Assistant II, Health Education Assistant, Social Work Assistant or comparable position.

OR

Three years of experience that would have provided the knowledge and developed the abilities required above.

Related education or training may be substituted for up to two years of experience on the same basis as above.

DBL:smb

Classifications

County of Orange
Class Code: 4550
Established: 6/70

COMMUNITY MENTAL HEALTH PSYCHIATRIST

DEFINITION

Under direction, to perform highly specialized medical and psychiatric services in the Community Mental Health Program; to plan, organize and direct the work of a clinic or organizational unit engaged in the prevention, diagnosis and treatment of mental health problems; and to do other work as required.

CLASS CHARACTERISTICS

The Community Mental Health Psychiatrist is distinguished from Physician-Specialist by the responsibility for providing psychiatric services in the Community Mental Health Program. Such services typically include planning, organizing, and directing the work of psychologists, social workers, nurses and other support personnel and coordinating services with other community agencies.

EXAMPLES OF DUTIES

  1. Performs medical and psychiatric work in the Community Mental Health Program.

  2. Examines, diagnoses, orders or administers treatments to patients.

  3. Supervises nurses, psychologists, social workers and other personnel on precommitment screening teams, at clinics, or in other Community Mental Health organizational units.

  4. Coordinates the work of the unit with the work of other Community Mental Health units and various community groups and agencies.

  5. Prepares comprehensive and concise reports and records.

  6. May plan, organize and direct the work of a particular Community Mental Health program or organizational unit.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid Physician’s and Surgeon’s Certificate issued by the State Board of Examiners.

EITHER I

Certification

Certification by the American Psychiatric Board

OR II

Residency

Completion of a formal training program in psychiatry as approved by the council on Medical Education of the American Medical Association.

Knowledge of

Principles and practices of modern medicine and psychiatry.

The highly specialized techniques and procedures and equipment used in psychiatry.

Ability to

Perform highly specialized medical and psychiatric services.

Prepare comprehensive and concise records and reports.

Maintain effective relationships with staff, patients and others.

Plan, direct and coordinate the services of other personnel and agencies.

Physical Qualifications

Medical Group III - Light.

RAG:mm
7-1-99

Classifications

County of Orange
Class Code: 7055CS
Administrative Revision: 10-27-93
Previous Revision: 06/01/93

COMMUNITY PROGRAM SPECIALIST

DEFINITION

Under general direction, to plan, develop and implement campaigns and strategies designed to gain public participation and support, and to recruit and retain foster homes and volunteers; to develop and coordinate programs which publicize services, needs and resources through the communications media; to make public presentations to promote services and solicit support; to coordinate special events; and to do other work as required.

EXAMPLES OF DUTIES

  1. Plans, develops and implements strategies designed to solicit participation and support for programs which involve foster parents, volunteers, donations and contributions from the business community, organizations, private citizens and foundations through media campaigns group presentation and personal contacts.

  2. Publicizes and promotes activities, services and needs by serving as spokesperson for assigned program(s) to local media such as television, radio and the press; plans, develops and coordinates special events.

  3. Uses various media for marketing/public relations activities; plans prepares and coordinates press and publicity releases, brochures, newsletters, display exhibits and other materials designed to promote services and needs of assigned program(s).

  4. Confers with administrators and staff in carrying out the responsibilities of the position.

  5. Serves as a liaison with organizations, the business community and community leaders to enhance and sustain on-going support for the agency's foster care and emergency shelter programs.

  6. May conduct community outreach to recruit potential foster homes and support for agency clients through special events, personal contacts and public speaking engagements throughout the community.

  7. May serve as a liaison to licensing and placement staff, foster parents, advocacy groups and agency management by providing information on the types of care, quality of services and community resources available. Maintains the Foster Care Registry.

  8. May recruit, screen, train and supervise volunteer programs.

  9. May coordinate special activity programs for children involving community groups held at agency and community locations.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, techniques and methods used in preparation and dissemination of information to the pubic.

Specialized techniques applicable to news feature writing for press, radio, television, information videos and other media.

Principles and techniques for developing and implementing marketing programs and campaigns.

Correct grammar, punctuation and spelling.

Methods used in accessing community, civic and private organizations that have the potential to support or participate in agency program(s).

Public speaking principles and techniques.

Techniques used in effective public relations.

Descriptive and persuasive writing techniques.

Some Knowledge of

The emotional impact and special needs of children residing away from their immediate family in emergency shelter and/or foster care settings.

Agency programs and services and their relationship to one another.

Writing, composition, layout and production of informational, educational publications.

Rules, regulations and laws governing specific agency programs.

Techniques used to recruit and retain foster homes and volunteers.

Advertising, copyrighting and layouts, graphic arts and printing methods.

Ability to

Plan, develop and implement programs and campaigns to gain public support, involvement and contributions from organization, the business community and individuals.

Generate and sustain the interest of others in performing or supporting volunteer work.

Plan, develop, organize and coordinate public information and recognition programs and special events.

Learn and use basic programs on a personal computer.

Establish and maintain effective working relationships with a wide variety of individuals within and outside the agency.

Plan, develop and deliver persuasive presentations designed to motivate and stimulate support of agency programs at public speaking engagements.

Write sufficiently clearly and concisely to prepare interesting news releases, informational materials, and radio and television scripts.

Write descriptively and persuasively from such things as visual observation and statistical data to stimulate interest and solicit support and/or contributions.

Read, understand and research subjects of varying degrees of technical complexity and incorporate such material into audience sensitive written form and oral presentations.

Exercise appropriate judgment in answering questions and releasing information; analyze and anticipate consequences of decisions and/or recommendations.

Secure cooperation from representatives of the communication media.

Education/Experience

Three years of experience which would demonstrate the application of the knowledges and abilities listed above;

AND

A Bachelors degree or successful completion of 40 undergraduate upper division college semester units or 80 undergraduate upper division college quarter units in social services, social sciences, public relations, public administration, sociology, education, communications, a closely related field, or a combination of the aforementioned.

GJS:sj

10/22/99

Classifications

County of Orange
Class Code: 2550
Established: 10-30-81

COMMUNITY RELATIONS ASSISTANT - LIBRARY

DEFINITION

Under general supervision, to assist in performing public relations, publicity, writing and graphic arts duties to publicize the activities, facilities and functions of the County Public Library and its branches; to use a variety of media to attract public attention; and to do other work as required.

CLASS CHARACTERISTICS

A position in this class works under technical supervision. The incumbent uses a variety of communications and graphic arts skills to carry out assigned projects in promoting and advertising branch library roles and civic, cultural and educational activities in the surrounding community.

EXAMPLES OF DUTIES

  1. As assigned, writes press releases and feature articles to publicize branch libraries' activities and special programs; researches information for press releases, articles and reports.

  2. Works with professional library staff to create themes, designs, illustrations and layouts for publications, pamphlets, booklets, bulletins, reports, awards, etc.; recommends methods of visual presentation; recommends style and size of type, format, color scheme and method of reproduction.

  3. Assist in conducting marketing surveys, including contacting community groups and individuals.

  4. Designs and constructs exhibits, displays and models; does freehand lettering and drawing.

  5. Documents library openings, award ceremonies and special events, through the use of photography and video tapes.

  6. Confers with branch libraries' staff concerning graphic needs and helps to select/prepare appropriate displays, fliers and brochures.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles, techniques and methods suitable for the dissemination of information.

Writing, composition, layout and production of informational, promotional and educational publications.

English grammar, spelling, punctuation and vocabulary.

Some Knowledge of

Specialized techniques applicable to news feature writing for press, radio, informational film and other informational media.

Methods, materials and equipment used in freehand and mechanical drawing, lettering and illustration including preparation of transparencies.

The methods and techniques of reproduction including multi-color reproduction layouts and effective materials and colors used in composition.

Ability to

Write clear and interesting news releases and educational and informational material.

Prepare and disseminate information to the public relating to library services.

Understand and apply principles and techniques of advertising and consumer and market research.

Demonstrate an interest in activities concerned with people and communication of ideas.

Design innovative eye catching formats for exhibits, publicity brochures and promotional materials.

Develop, prepare and gather project materials from project inception to completion.

Use a variety of art and drafting instruments and media.

Operate camera equipment, using a variety of lenses, film speeds, settings and lighting to take photographs suitable for public information brochures and exhibits.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Education, experience or training that can be directly related to the above knowledges and abilities.

VUH:SJ

11/10/99

Classifications

County of Orange
Class Code: 2552
Revised: 1-3-84
Established: 10-30-81

COMMUNITY RELATIONS COORDINATOR – LIBRARY

DEFINITION

Under general direction to plan, develop and implement programs designed to gain public support, donations and contributions for the library; to develop and coordinate programs which publicize activities, facilities and functions of the County Public Library through the various media; to serve as liaison to library support groups; and, to do other work as required.

EXAMPLES OF DUTIES <

  1. Plans, develops and implements programs designed to solicit public support, donations and contributions to the library from businesses, corporations and foundations through brochures, group presentations and personal contacts.

  2. Publicizes the activities, facilities and functions of the County Library and its branches by serving as spokesperson to all local media such as television, radio and the press; by writing publicity releases and feature articles; and by planning and coordinating displays, exhibits, informational films and dedications.

  3. Serves as liaison to Friends of the Library groups by attending local and State level meetings, by communicating system-wide activities and by coordinating legislative efforts of the Friends.

  4. Plans and coordinates the design, layout and production of printed items such as posters, brochures, fliers, bookmarks and bibliographies for patrons of the library system.

  5. Coordinates County Library and Santiago Library System joint programs and publicity such as National Library Week, Children's Book Week and joint meetings of all Orange County Friends of the Library organizations.

  6. Coordinates County Public Library grant funding proposals to support its programs and facilities.

  7. Confers with administrative and special projects staff to coordinate library informational services development with community needs.

  8. Coordinates cable television program efforts for the Orange County Public Library.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, techniques and methods used in preparation and dissemination of information to the public.

Writing, composition, layout, and production of informational, promotional and educational publications.

Specialized techniques applicable to news feature writing for press, radio, television, information film, and other media.

English vocabulary, grammar, spelling, and punctuation.

Some Knowledge of

Library programs and services and their relationships to community needs.

Advertising, copywriting and layouts.

Graphic arts and printing methods, materials and terminology.

Ability to

Plan, develop and implement programs designed to elicit public support, donations an contributions from businesses, corporations and foundations. Generate enthusiasm for and sustain the interest of others in performing or supporting community volunteer work.

Plan, develop, organize, and coordinate a public information program relating to library facilities, programs and services.

Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.

Coordinate visual observation and oral and/or written communications into concise, descriptive written or oral formats that relate the essential theme or objective.

Communicate effectively and tactfully in dealing with a wide variety of individuals; speak effectively before groups.

Write clear and interesting news releases, educational and informational materials, and radio and television scripts.

Secure cooperation from representatives of the communications media.

Coordinate grant funding proposals.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Education, experience and/or training that can be directly related to the above knowledges and abilities.

DS:sj

11/10/99

Classifications

County of Orange
Class Code: 7120
Revised: 10-22-74
Previous Revision, Title and Class
Code Change: 4-14-72

COMMUNITY WORKER I

DEFINITION

Under supervision, to perform simple social and health services for disadvantaged members of the community; to assist such individuals in the use of community resources; to act as liaison between community groups and County departments; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry class for the Community Worker series. Incumbents are normally chosen because of their experience in the community in which they will be working.

Incumbents of this class work under close supervision of professional personnel who are providing various kinds of social or "helping" services to disadvantaged groups. They are given specific assignments and prepare simple reports on their assignments. This is both a working and a learning class. Specific assignments will vary depending on the departments to which the worker is assigned.

EXAMPLES OF DUTIES

  1. Learns the functions and programs of the department and the community resources that are available to assist individuals needing help.

  2. Provides specified services such as locating and making arrangements to deliver food, furniture, appliances, and clothing for families who are destitute or have very limited finances to pay for such necessities.

  3. Arranges appointments for individuals in the community with department employees, clinics, and other personnel or facilities that are in a position to help; transports or accompanies people to appointments for services or interviews; follows up on broken appointments to explain the need for and the value of the particular service.

  4. Serves as liaison between the community and County departments by acquainting people of the community with department programs, explaining programs which may be of benefit to them and by assisting agency personnel in developing a better understanding of the needs and cultural attitudes of various groups in the community.

  5. Helps individuals to utilize benefits such as food stamps to which they are entitled; refers individuals to other agencies when appropriate.

  6. Assists people of the community to complete forms such histories, social security, and unemployment insurance forms.

  7. When qualified, acts as interpreter in contacts involving non-English speaking residents.

MINIMUM QUALIFICATIONS

General Knowledge of

Problems and resources of the community.

Learn basic principles of department programs, services end policies.

Establish rapport with people of the community and employees of the County and other agencies.

Be sensitive to feelings attitudes and trends in the community. Maintain confidentiality of information about clients.

Read, write and speak English; speak and write a second language such as Spanish may be required in some positions.

Keep simple records.

License Required

Possession of or ability to obtain before date of appointment, a valid California Driver License Class 3 or higher may be required for some assignments.

KWH:sj

10/5/99

Classifications

County of Orange
Class Code: 7123
Revised: 10-22-74
Established: 4-14-72

COMMUNITY WORKER II

DEFINITION

Under general supervision, to assist professional and technical staff in providing a variety of health and social services to disadvantaged members of communities; to serve as liaison between such individuals and groups and County programs; and to do other work as required.

CLASS CHARACTERISTICS

This is the experienced working level In the Community Worker series. Incumbents may spend a portion of their time performing services typical of the Community Worker I class. In addition, incumbents of this class by virtue of their broader experience, are assigned responsibility for assisting clients in additional problems which may be noted in the course of providing the simpler Community Worker services. The Community Worker II usually has specific authorization from the professional in charge of the case, but receives only general supervision in providing help to the client.

This class differs from Community Worker I in that incumbents are authorized to provide limited help and assistance in client problems more complex than needs for material items such as food and furniture. Specific assignments will vary depending on the departments to which the worker is assigned.

EXAMPLES OF DUTIES

  1. While handling specific requests for assistance, assesses other needs in the home and helps formulate plans to solve other problems.

  2. Teaches people of the community methods of budgeting, shopping and homemaking; identifies potential need for and helps obtain legal or medical assistance.

  3. Assists people of the community in organizing for self help; does door-to-door interviews to help identify community needs; arranges and conducts group meetings and gives presentations at community organizations.

  4. Explains County programs and other available community resources that can provide help to members of the community; reports community cultural patterns, trends and attitudes that will have impact on agency programs; provides feedback to agency staff on effectiveness of programs.

  5. On referral, makes follow-up home visits to people of the community to answer questions, provide more assistance, and/or to identify and diminish any barriers or resistance to accepting help.

  6. Provides orientation in family planning to individuals in clinics or in hospitals.

  7. Helps to locate material items such as clothing, appliances, and furniture.

  8. When qualified to do so, acts as interpreter in contacts involving non-English speaking residents.

MINIMUM QUALIFICATIONS

General Knowledge of

Needs, problems attitudes and behavior of people in target communities.

Available community resources.

Fundamentals of home management, financial management, family planning, venereal disease, drug abuse and other problems characteristic of the community.

Basic principles of pertinent County department programs, services and policies.

Ability to

Read, write and speak English.

Establish rapport with people of the community.

Maintain confidentiality of information about clients.

Be aware of and sensitive to feelings, attitudes and trends In the community.

Communicate orally and in writing.

Recognize and understand the problems of and resources appropriate for the needs of clients or the community.

Speak and write a second language such as Spanish will be required in some positions.

Experience

Some experience which would demonstrate the possession of the above knowledge’s and abilities.

License Required

Possession of or ability to obtain before date of appointment, a valid California Driver License, Class III or higher may be required for some positions.

KWH :sj

10/5/99

Classifications

County of Orange
Class Code: 4109, 4110
Established: 12-15-87

COMPREHENSIVE CARE LICENSED VOCATIONAL NURSE SERIES

Class Code Class Title
4109 Comprehensive Care Licensed Vocational Nurse I
4110 Comprehensive Care Licensed Vocational Nurse II

DEFINITION

Under supervision, to perform nursing duties in the care and treatment of inmates at County adult correctional facilities, juveniles committed by the court to youth correctional facilities or dependent care institutions, or adult patients at 24-hour Mental Health care facilities; to prepare and administer medication; to assist registered nurses in the care of the acutely ill; and to do other work as required.

CLASS CHARACTERISTICS

Positions allocated to this class function under the supervision of physicians, registered nurses, pharmacists, licensed Mental Health professional staff or written standardized procedures and follow specific instructions and established nursing procedures. Duties performed by incumbents in the positions require application of nursing principles and techniques to patients who may be unresponsive, hostile or at risk. Positions in these classes differ from those of Licensed Vocational Nurse in that incumbents are assigned to correctional facilities or dependent care institutions or 24-hour Mental Health care facilities and perform the more responsible, less routine assignments within those settings. Positions at the II level differ from those at the I level in that incumbents are regularly assigned to the night shift which includes at least four (4) hours of work between the hours of 12:00 a.m. to 4:00 a.m.

EXAMPLES OF DUTIES

  1. Prepares and administers medications under the supervision of a physician, registered nurse, pharmacist or licensed Mental Health professional staff; observes patients’ reactions, condition and symptoms; consults with physicians, nurses, pharmacists or licensed Mental Health professional staff routinely and whenever indicated by changes in condition or behavior.

  2. Conducts review of medical charts to verify accuracy of medications being administered.

  3. Assists with initiating standard procedures applicable to the individual patient.

  4. Maintains accurate and concise records concerning nursing care; documents patient’s reactions and changes in condition or behavior; reviews patient records to keep informed of patient’s health status.

  5. Takes personal histories, assists with physical assessments, examinations, and treatments and instructs patients in carrying out orders of physicians, registered nurses, pharmacists or licensed Mental Health professional staff.

  6. May perform venipuncture or other skin punctures for the purpose of withdrawing blood for testing.

  7. Responds to medical or psychiatric emergency situations and takes appropriate action within standardized procedures and guidelines.

  8. Conducts routine maintenance functions including general cleanup, sterilization of instruments, etc.

For certain assignments in Correctional Mental Health and 24-hour Mental Health care facilities

  1. Interviews and assesses the needs of mentally ill patients; initiates plans for care based on assessments and assists patients in complying with treatment.

  2. Relates and interprets collected data and initial evaluations to Mental Health professional staff in the design of appropriate medical treatment plans for patients.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid Vocational Nurse License issued by the California Board of Vocational Nurse and Psychiatric Technician Examiners.

Knowledge of

Modern principles, techniques and procedures used in vocational nursing.

Effective interviewing techniques.

Common medical terminology and equipment.

Purposes and effects of medicines and drugs commonly used in a correctional, dependent care or 24-hour Mental Health care setting.

Techniques of administering medications and treatments.

Medical or psychiatric emergency procedures.

Sociological, psychological and physical factors involved in psychiatric nursing may be required for certain assignments in Correctional Mental Health or 24-hour Mental Health care facilities.

Ability to

Perform nursing duties in a correctional, dependent care or 24-hour Mental Health care setting in an environment involving stress, potential risks and critical or unexpected situations.

Develop and maintain cooperative working relationships with other health personnel, security personnel, patients and the public.

Apply basic nursing care principles and procedures in the treatment of patients with physical or mental disorders.

Maintain accurate and concise patient records.

Respond to medical or psychiatric emergencies, with intervention within appropriate intervention standardized procedures and guidelines.

Speak a specified second language may be required for some positions.

Use a County-approved means of transportation to travel to field sites or meetings may be required for some positions.

DKI:mm
6-25-99

Classifications

County of Orange
Class Code: 4109, 4110
Established: 12-15-87

COMPREHENSIVE CARE LICENSED VOCATIONAL NURSE SERIES

Class Code Class Title
4109 Comprehensive Care Licensed Vocational Nurse I
4110 Comprehensive Care Licensed Vocational Nurse II

DEFINITION

Under supervision, to perform nursing duties in the care and treatment of inmates at County adult correctional facilities, juveniles committed by the court to youth correctional facilities or dependent care institutions, or adult patients at 24-hour Mental Health care facilities; to prepare and administer medication; to assist registered nurses in the care of the acutely ill; and to do other work as required.

CLASS CHARACTERISTICS

Positions allocated to this class function under the supervision of physicians, registered nurses, pharmacists, licensed Mental Health professional staff or written standardized procedures and follow specific instructions and established nursing procedures. Duties performed by incumbents in the positions require application of nursing principles and techniques to patients who may be unresponsive, hostile or at risk. Positions in these classes differ from those of Licensed Vocational Nurse in that incumbents are assigned to correctional facilities or dependent care institutions or 24-hour Mental Health care facilities and perform the more responsible, less routine assignments within those settings. Positions at the II level differ from those at the I level in that incumbents are regularly assigned to the night shift which includes at least four (4) hours of work between the hours of 12:00 a.m. to 4:00 a.m.

EXAMPLES OF DUTIES

  1. Prepares and administers medications under the supervision of a physician, registered nurse, pharmacist or licensed Mental Health professional staff; observes patients’ reactions, condition and symptoms; consults with physicians, nurses, pharmacists or licensed Mental Health professional staff routinely and whenever indicated by changes in condition or behavior.

  2. Conducts review of medical charts to verify accuracy of medications being administered.

  3. Assists with initiating standard procedures applicable to the individual patient.

  4. Maintains accurate and concise records concerning nursing care; documents patient’s reactions and changes in condition or behavior; reviews patient records to keep informed of patient’s health status.

  5. Takes personal histories, assists with physical assessments, examinations, and treatments and instructs patients in carrying out orders of physicians, registered nurses, pharmacists or licensed Mental Health professional staff.

  6. May perform venipuncture or other skin punctures for the purpose of withdrawing blood for testing.

  7. Responds to medical or psychiatric emergency situations and takes appropriate action within standardized procedures and guidelines.

  8. Conducts routine maintenance functions including general cleanup, sterilization of instruments, etc.


For certain assignments in Correctional Mental Health and 24-hour Mental Health care facilities

  1. Interviews and assesses the needs of mentally ill patients; initiates plans for care based on assessments and assists patients in complying with treatment.

  2. Relates and interprets collected data and initial evaluations to Mental Health professional staff in the design of appropriate medical treatment plans for patients.


MINIMUM QUALIFICATIONS

License Required

Possession of a valid Vocational Nurse License issued by the California Board of Vocational Nurse and Psychiatric Technician Examiners.

Knowledge of

Modern principles, techniques and procedures used in vocational nursing.

Effective interviewing techniques.

Common medical terminology and equipment.

Purposes and effects of medicines and drugs commonly used in a correctional, dependent care or 24-hour Mental Health care setting.

Techniques of administering medications and treatments.

Medical or psychiatric emergency procedures.

Sociological, psychological and physical factors involved in psychiatric nursing may be required for certain assignments in Correctional Mental Health or 24-hour Mental Health care facilities.

Ability to

Perform nursing duties in a correctional, dependent care or 24-hour Mental Health care setting in an environment involving stress, potential risks and critical or unexpected situations.

Develop and maintain cooperative working relationships with other health personnel, security personnel, patients and the public.

Apply basic nursing care principles and procedures in the treatment of patients with physical or mental disorders.

Maintain accurate and concise patient records.

Respond to medical or psychiatric emergencies, with intervention within appropriate intervention standardized procedures and guidelines.

Speak a specified second language may be required for some positions.

Use a County-approved means of transportation to travel to field sites or meetings may be required for some positions.

DKI:mm
6-25-99

Classifications

County of Orange
Class Code: 4161, 4162, 4163
Established: 12-15-87

COMPREHENSIVE CARE NURSE SERIES

Class Code Class Title
4161 Comprehensive Care Nurse I
4162 Comprehensive Care Nurse II
4163 Comprehensive Care Nurse III

DEFINITION

Under general direction, to give professional nursing care to inmates at County adult correctional facilities, juveniles committed by the court to youth correctional facilities or dependent care institutions or adult patients at 24-hour Mental Health care facilities; to perform nursing assessments; to administer treatments, drugs and medicines within standardized procedures; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this series are responsible for providing routine and emergency nursing services to inmates, juveniles or Mental Health patients which require initiative and resourcefulness in a high risk environment. Incumbents may be exposed to patients who are unresponsive, hostile or at risk and must exercise social skills in eliciting information necessary for the purpose of evaluating symptoms and determining treatments. Positions at the II level differ from those at the I level in that incumbents perform the more responsible and less routine assignments without direct supervision and may work as leadworkers over Comprehensive Care Nurse I’s and Licensed Vocational Nurses on shifts with minimal staff. Positions at the III level differ from those at the II level in that incumbents are regularly assigned to the night shift which includes at least four (4) hours of work between the hours of 12:00 a.m. and 4:00 a.m.

EXAMPLES OF DUTIES

  1. Performs physical assessment relative to presenting complaint including examination for blood pressure, height, weight, rashes and visible deformities.

  2. Takes a complete patient history consisting of inquiry about complaint, history of present physical or emotional illness, past medical history and family and social history.

  3. Determines appropriate case management and initiates treatments and requests for commonly performed laboratory studies according to standardized procedure.

  4. Conducts inmate and juvenile sick call.

  5. Administers treatment, drugs and medicines as prescribed by physicians or standing protocol.

  6. Maintains accurate and concise patient charts and medical records; observes, identifies, interprets, documents and reports changes in patient’s condition; reviews patient records to keep informed of patient’s health status.

  7. Dresses minor wounds and injuries, draws blood, performs suture removal, obtains smears and throat cultures and other specimens for laboratory testing.

  8. Responds to medical or psychiatric emergency situations throughout the confinement facility and takes appropriate action within standardized procedures and guidelines.

  9. Provides guidance and counseling to patients and/or family regarding health or emotional problems.

  10. Conducts routine maintenance functions including general cleanup, sterilization of instruments, ordering supplies, etc.

For certain assignments in Correctional Mental Health and 24-hour Mental Health care facilities

  1. Interviews and assesses the needs of mentally ill patients; initiates plans for care based on assessments and assists patients in complying with treatment.

  2. Relates and interprets collected data and initial evaluations to Mental Health professional staff in the design of appropriate medical treatment plans for patients.


MINIMUM QUALIFICATIONS

Certificate Required

Possession of a valid Registered Nurse License issued by the California Board of Registered Nursing.

Knowledge of

Current trends and concepts relative to professional nursing practice.

Preventive health and sanitation practices.

Effective interviewing techniques.

Medical or psychiatric emergency procedures.

Health care problems encountered in a correctional facility, dependent care institution or 24-hour Mental Health care facility.

Sociological, psychological and physical factors involved in psychiatric nursing may be required for certain assignments in Correctional Mental Health or 24-hour Mental Health care facilities.

Ability to

Perform nursing duties in a correctional, dependent care or 24-hour Mental Health care setting in an environment involving stress, potential risks and critical or unexpected situations.

Apply basic nursing care principles and procedures in the treatment of patients with physical or mental disorders.

Respond to medical or psychiatric emergencies with appropriate intervention within standardized procedures and guidelines.

Analyze situations accurately and take effective action.

Speak and write effectively including preparation of clear and concise records and reports.

Work effectively with individuals and families to assist them in satisfactory solutions for physical or emotional problems.

Establish and maintain effective working relationships with other health personnel, security personnel, patients and the public.

Provide a high quality of professional nursing care.

Use a County-approved means of transportation to travel to meetings and work sites may be required for some assignments.

Education/Experience

Comprehensive Care Nurse I

No experience required.

Comprehensive Care Nurse II and III

One year of experience as a Registered Nurse in which six months was spent in a correctional, dependent care or psychiatric setting which would have developed the knowledges and abilities listed above.

DKI:mm
6-29-99

Classifications

County of Orange
Class Code: 4161, 4162, 4163
Established: 12-15-87

COMPREHENSIVE CARE NURSE SERIES

Class Code Class Title
4161 Comprehensive Care Nurse I
4162 Comprehensive Care Nurse II
4163 Comprehensive Care Nurse III

DEFINITION

Under general direction, to give professional nursing care to inmates at County adult correctional facilities, juveniles committed by the court to youth correctional facilities or dependent care institutions or adult patients at 24-hour Mental Health care facilities; to perform nursing assessments; to administer treatments, drugs and medicines within standardized procedures; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this series are responsible for providing routine and emergency nursing services to inmates, juveniles or Mental Health patients which require initiative and resourcefulness in a high risk environment. Incumbents may be exposed to patients who are unresponsive, hostile or at risk and must exercise social skills in eliciting information necessary for the purpose of evaluating symptoms and determining treatments. Positions at the II level differ from those at the I level in that incumbents perform the more responsible and less routine assignments without direct supervision and may work as leadworkers over Comprehensive Care Nurse I’s and Licensed Vocational Nurses on shifts with minimal staff. Positions at the III level differ from those at the II level in that incumbents are regularly assigned to the night shift which includes at least four (4) hours of work between the hours of 12:00 a.m. and 4:00 a.m.

EXAMPLES OF DUTIES

  1. Performs physical assessment relative to presenting complaint including examination for blood pressure, height, weight, rashes and visible deformities.

  2. Takes a complete patient history consisting of inquiry about complaint, history of present physical or emotional illness, past medical history and family and social history.

  3. Determines appropriate case management and initiates treatments and requests for commonly performed laboratory studies according to standardized procedure.

  4. Conducts inmate and juvenile sick call.

  5. Administers treatment, drugs and medicines as prescribed by physicians or standing protocol.

  6. Maintains accurate and concise patient charts and medical records; observes, identifies, interprets, documents and reports changes in patient’s condition; reviews patient records to keep informed of patient’s health status.

  7. Dresses minor wounds and injuries, draws blood, performs suture removal, obtains smears and throat cultures and other specimens for laboratory testing.

  8. Responds to medical or psychiatric emergency situations throughout the confinement facility and takes appropriate action within standardized procedures and guidelines.

  9. Provides guidance and counseling to patients and/or family regarding health or emotional problems.

  10. Conducts routine maintenance functions including general cleanup, sterilization of instruments, ordering supplies, etc.

For certain assignments in Correctional Mental Health and 24-hour Mental Health care facilities

  1. Interviews and assesses the needs of mentally ill patients; initiates plans for care based on assessments and assists patients in complying with treatment.

  2. Relates and interprets collected data and initial evaluations to Mental Health professional staff in the design of appropriate medical treatment plans for patients.

MINIMUM QUALIFICATIONS

Certificate Required

Possession of a valid Registered Nurse License issued by the California Board of Registered Nursing.

Knowledge of

Current trends and concepts relative to professional nursing practice.

Preventive health and sanitation practices.

Effective interviewing techniques.

Medical or psychiatric emergency procedures.

Health care problems encountered in a correctional facility, dependent care institution or 24-hour Mental Health care facility.

Sociological, psychological and physical factors involved in psychiatric nursing may be required for certain assignments in Correctional Mental Health or 24-hour Mental Health care facilities.

Ability to

Perform nursing duties in a correctional, dependent care or 24-hour Mental Health care setting in an environment involving stress, potential risks and critical or unexpected situations.

Apply basic nursing care principles and procedures in the treatment of patients with physical or mental disorders.

Respond to medical or psychiatric emergencies with appropriate intervention within standardized procedures and guidelines.

Analyze situations accurately and take effective action.

Speak and write effectively including preparation of clear and concise records and reports.

Work effectively with individuals and families to assist them in satisfactory solutions for physical or emotional problems.

Establish and maintain effective working relationships with other health personnel, security personnel, patients and the public.

Provide a high quality of professional nursing care.

Use a County-approved means of transportation to travel to meetings and work sites may be required for some assignments.

Education/Experience

Comprehensive Care Nurse I

No experience required.

Comprehensive Care Nurse II and III

One year of experience as a Registered Nurse in which six months was spent in a correctional, dependent care or psychiatric setting which would have developed the knowledges and abilities listed above.

DKI:mm
6-29-99

Classifications

County of Orange
Class Code: 4161, 4162, 4163
Established: 12-15-87

COMPREHENSIVE CARE NURSE SERIES

Class Code Class Title
4161 Comprehensive Care Nurse I
4162 Comprehensive Care Nurse II
4163 Comprehensive Care Nurse III

DEFINITION

Under general direction, to give professional nursing care to inmates at County adult correctional facilities, juveniles committed by the court to youth correctional facilities or dependent care institutions or adult patients at 24-hour Mental Health care facilities; to perform nursing assessments; to administer treatments, drugs and medicines within standardized procedures; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this series are responsible for providing routine and emergency nursing services to inmates, juveniles or Mental Health patients which require initiative and resourcefulness in a high risk environment. Incumbents may be exposed to patients who are unresponsive, hostile or at risk and must exercise social skills in eliciting information necessary for the purpose of evaluating symptoms and determining treatments. Positions at the II level differ from those at the I level in that incumbents perform the more responsible and less routine assignments without direct supervision and may work as leadworkers over Comprehensive Care Nurse I’s and Licensed Vocational Nurses on shifts with minimal staff. Positions at the III level differ from those at the II level in that incumbents are regularly assigned to the night shift which includes at least four (4) hours of work between the hours of 12:00 a.m. and 4:00 a.m.

EXAMPLES OF DUTIES

  1. Performs physical assessment relative to presenting complaint including examination for blood pressure, height, weight, rashes and visible deformities.

  2. Takes a complete patient history consisting of inquiry about complaint, history of present physical or emotional illness, past medical history and family and social history.

  3. Determines appropriate case management and initiates treatments and requests for commonly performed laboratory studies according to standardized procedure.

  4. Conducts inmate and juvenile sick call.

  5. Administers treatment, drugs and medicines as prescribed by physicians or standing protocol.

  6. Maintains accurate and concise patient charts and medical records; observes, identifies, interprets, documents and reports changes in patient’s condition; reviews patient records to keep informed of patient’s health status.

  7. Dresses minor wounds and injuries, draws blood, performs suture removal, obtains smears and throat cultures and other specimens for laboratory testing.

  8. Responds to medical or psychiatric emergency situations throughout the confinement facility and takes appropriate action within standardized procedures and guidelines.

  9. Provides guidance and counseling to patients and/or family regarding health or emotional problems.

  10. Conducts routine maintenance functions including general cleanup, sterilization of instruments, ordering supplies, etc.

For certain assignments in Correctional Mental Health and 24-hour Mental Health care facilities

  1. Interviews and assesses the needs of mentally ill patients; initiates plans for care based on assessments and assists patients in complying with treatment.

  2. Relates and interprets collected data and initial evaluations to Mental Health professional staff in the design of appropriate medical treatment plans for patients.

MINIMUM QUALIFICATIONS

Certificate Required

Possession of a valid Registered Nurse License issued by the California Board of Registered Nursing.

Knowledge of

Current trends and concepts relative to professional nursing practice.

Preventive health and sanitation practices.

Effective interviewing techniques.

Medical or psychiatric emergency procedures.

Health care problems encountered in a correctional facility, dependent care institution or 24-hour Mental Health care facility.

Sociological, psychological and physical factors involved in psychiatric nursing may be required for certain assignments in Correctional Mental Health or 24-hour Mental Health care facilities.

Ability to

Perform nursing duties in a correctional, dependent care or 24-hour Mental Health care setting in an environment involving stress, potential risks and critical or unexpected situations.

Apply basic nursing care principles and procedures in the treatment of patients with physical or mental disorders.

Respond to medical or psychiatric emergencies with appropriate intervention within standardized procedures and guidelines.

Analyze situations accurately and take effective action.

Speak and write effectively including preparation of clear and concise records and reports.

Work effectively with individuals and families to assist them in satisfactory solutions for physical or emotional problems.

Establish and maintain effective working relationships with other health personnel, security personnel, patients and the public.

Provide a high quality of professional nursing care.

Use a County-approved means of transportation to travel to meetings and work sites may be required for some assignments.

Education/Experience

Comprehensive Care Nurse I

No experience required.

Comprehensive Care Nurse II and III

One year of experience as a Registered Nurse in which six months was spent in a correctional, dependent care or psychiatric setting which would have developed the knowledges and abilities listed above.

DKI:mm
6-29-99

Classifications

County of Orange
Established: 11-09-93
Revised & New: 10-03-95
Comprehensive Care
Physician Assistant III

COMPREHENSIVE CARE PHYSICIAN ASSISTANT SERIES

4157HP COMPREHENSIVE CARE PHYSICIAN ASSISTANT I
4158HP COMPREHENSIVE CARE PHYSICIAN ASSISTANT II
4164GE COMPREHENSIVE CARE PHYSICIAN ASSISTANT III

DEFINITION

Under direction and with medical supervision of a physician and within written guidelines, to provide primary health care to patients at a County adult correctional facility or juvenile facility; to perform physical examinations, to perform diagnostic and medical care management; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this series are licensed Physician Assistants and function within the scope and practice as specified in the Physician Assistant Practice Act. Incumbents may work in primary care or a specialty in which trained.

Physician Assistant I

This is an entry level/training class in the series. Incumbents initially receive close nursing/physician supervision. Incumbents are required to advance to the next higher level by completion of the one year probation period.

Physician Assistant II

This is a second level in the series. It is used to hire experienced Physician Assistants who lack experience in the specialty for which hired or lack experience in some areas of primary care. Incumbents are expected to advance to the III level by completion of the one year probation period.

Physician Assistant III

This is a fully experienced Physician Assistant who is qualified to perform the expected range of Physician Assistant duties with a minimum of direction/supervision from a supervising Physician.

EXAMPLES OF DUTIES

  1. Interviews patients to obtain complete medical histories of physical development, illnesses, injuries and treatments; obtains medical records from outside health care providers: determines, orders and performs diagnostic tests required by Agency policy or patient need.

  2. Performs complete physical examinations of body systems using the clinical techniques of observation, palpation, percussion and auscultation; analyzes data obtained from medical histories, physical examinations and laboratory tests and, in consultation with a physician or by standardized procedure, determines diagnosis; develops, implements and monitors patient treatment plans and modifies as appropriate.

  3. Develops treatment and care plans including furnishing medication or transmitting medication orders according to agency protocols or a patient specific order from a supervising physician.

  4. Determines if injured or ill arrestees may be booked into Jail or be transferred to hospital; arranges for hospital admission; conducts sick call; discharges patients from dispensary.

  5. Instructs and counsels patients regarding the implementation of treatment plans, illness prevention and other health-related matters.

  6. Documents patient histories, physical examinations, test results and case management plans.

  7. Identifies patients cases which fall outside the scope of practice as defined by the Agency protocol and refers such cases to a physician for consultation.

  8. Participates in the development of Agency policies, procedure and protocols for medical care provided by the medical care team; identifies need for modification of standard procedures and collaborates with supervising physician to implement changes.

  9. May serve as a trainer for less experienced staff or in-service for any staff or students within an area of specialty.

  10. Learns and applies various security precautions required in a correctional facility or juvenile care facility.

MINIMUM QUALIFICATIONS

License

Physician Assistant I and II

Possession of a license issued by the Physician Assistant Examining Committee of the California Board of Medical Quality Assurance.

Experience

Physician Assistant I None required

Physician Assistant II Six months of experience as a Physician Assistant.

Physician Assistant III One year of experience as a Physician Assistant in a specialty area in which to be assigned or in a broad primary care assignment or two years as a Physician Assistant.

Knowledge of

Techniques and procedures used in the diagnosis and treatment of individual health problems.

Principles of health maintenance and communicable disease prevention and management.

Drugs commonly used in family practice or clinical specialty including appropriate doses, indications, contraindications, side effects and adverse reactions.

Normal and abnormal values of laboratory tests and their clinical significance.

Normal growth and development, pathophysiology, pharmacology, nutrition, counseling and health education principles.

Health care delivery systems, community resources and referral systems.

Ethics and laws under which medicine is practiced and governed and roles and responsibilities of allied health professions.

Ability to

Obtain complete patient medical histories.

Perform complete physical examinations.

Perform routine therapeutic procedures such as debridement, suturing and care of superficial wounds, strapping and casting of sprains and broken bones, and incision and drainage of superficial skin infections.

Perform laboratory tests and interpret results.

Assess problem areas and refer as appropriate.

Recognize social problems which effect health and assist in securing adjustments.

Establish and maintain effective working relationships with staff, patients and others.

Understand, interpret and apply appropriate procedures and protocols including administering medication, and determine situations requiring consultation or referral of case to a physician.

Communicate effectively both orally and in writing.

Prepare medical records and case histories.

Instruct patients on disease prevention and health promotion.

Comply with all security procedures required in a correctional facility.

Use a County-approved means of transportation may be required for some assignments.

DBL:mm
10-03-95

Classifications

County of Orange
Established: 11-09-93
Revised & New: 10-03-95
Comprehensive Care
Physician Assistant III

COMPREHENSIVE CARE PHYSICIAN ASSISTANT SERIES

4157HP COMPREHENSIVE CARE PHYSICIAN ASSISTANT I
4158HP COMPREHENSIVE CARE PHYSICIAN ASSISTANT II
4164GE COMPREHENSIVE CARE PHYSICIAN ASSISTANT III

DEFINITION

Under direction and with medical supervision of a physician and within written guidelines, to provide primary health care to patients at a County adult correctional facility or juvenile facility; to perform physical examinations, to perform diagnostic and medical care management; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this series are licensed Physician Assistants and function within the scope and practice as specified in the Physician Assistant Practice Act. Incumbents may work in primary care or a specialty in which trained.

Physician Assistant I

This is an entry level/training class in the series. Incumbents initially receive close nursing/physician supervision. Incumbents are required to advance to the next higher level by completion of the one year probation period.

Physician Assistant II

This is a second level in the series. It is used to hire experienced Physician Assistants who lack experience in the specialty for which hired or lack experience in some areas of primary care. Incumbents are expected to advance to the III level by completion of the one year probation period.

Physician Assistant III

This is a fully experienced Physician Assistant who is qualified to perform the expected range of Physician Assistant duties with a minimum of direction/supervision from a supervising Physician.

EXAMPLES OF DUTIES

  1. Interviews patients to obtain complete medical histories of physical development, illnesses, injuries and treatments; obtains medical records from outside health care providers: determines, orders and performs diagnostic tests required by Agency policy or patient need.

  2. Performs complete physical examinations of body systems using the clinical techniques of observation, palpation, percussion and auscultation; analyzes data obtained from medical histories, physical examinations and laboratory tests and, in consultation with a physician or by standardized procedure, determines diagnosis; develops, implements and monitors patient treatment plans and modifies as appropriate.

  3. Develops treatment and care plans including furnishing medication or transmitting medication orders according to agency protocols or a patient specific order from a supervising physician.
  4. Determines if injured or ill arrestees may be booked into Jail or be transferred to hospital; arranges for hospital admission; conducts sick call; discharges patients from dispensary.

  5. Instructs and counsels patients regarding the implementation of treatment plans, illness prevention and other health-related matters.

  6. Documents patient histories, physical examinations, test results and case management plans.

  7. Identifies patients cases which fall outside the scope of practice as defined by the Agency protocol and refers such cases to a physician for consultation.

  8. Participates in the development of Agency policies, procedure and protocols for medical care provided by the medical care team; identifies need for modification of standard procedures and collaborates with supervising physician to implement changes.

  9. May serve as a trainer for less experienced staff or in-service for any staff or students within an area of specialty.

  10. Learns and applies various security precautions required in a correctional facility or juvenile care facility.

MINIMUM QUALIFICATIONS

License

Physician Assistant I and II

Possession of a license issued by the Physician Assistant Examining Committee of the California Board of Medical Quality Assurance.

Experience

Physician Assistant I None required

Physician Assistant II Six months of experience as a Physician Assistant.

Physician Assistant III One year of experience as a Physician Assistant in a specialty area in which to be assigned or in a broad primary care assignment or two years as a Physician Assistant.

Knowledge of

Techniques and procedures used in the diagnosis and treatment of individual health problems.

Principles of health maintenance and communicable disease prevention and management.

Drugs commonly used in family practice or clinical specialty including appropriate doses, indications, contraindications, side effects and adverse reactions.

Normal and abnormal values of laboratory tests and their clinical significance.

Normal growth and development, pathophysiology, pharmacology, nutrition, counseling and health education principles.

Health care delivery systems, community resources and referral systems.

Ethics and laws under which medicine is practiced and governed and roles and responsibilities of allied health professions.

Ability to

Obtain complete patient medical histories.

Perform complete physical examinations.

Perform routine therapeutic procedures such as debridement, suturing and care of superficial wounds, strapping and casting of sprains and broken bones, and incision and drainage of superficial skin infections.

Perform laboratory tests and interpret results.

Assess problem areas and refer as appropriate.

Recognize social problems which effect health and assist in securing adjustments.

Establish and maintain effective working relationships with staff, patients and others.

Understand, interpret and apply appropriate procedures and protocols including administering medication, and determine situations requiring consultation or referral of case to a physician.

Communicate effectively both orally and in writing.

Prepare medical records and case histories.

Instruct patients on disease prevention and health promotion.

Comply with all security procedures required in a correctional facility.

Use a County-approved means of transportation may be required for some assignments.

DBL:mm
10-03-95

Classifications

County of Orange
Established: 11-09-93
Revised & New: 10-03-95
Comprehensive Care
Physician Assistant III

COMPREHENSIVE CARE PHYSICIAN ASSISTANT SERIES

4157GE COMPREHENSIVE CARE PHYSICIAN ASSISTANT I
4158GE COMPREHENSIVE CARE PHYSICIAN ASSISTANT II
4164GE COMPREHENSIVE CARE PHYSICIAN ASSISTANT III

DEFINITION

Under direction and with medical supervision of a physician and within written guidelines, to provide primary health care to patients at a County adult correctional facility or juvenile facility; to perform physical examinations, to perform diagnostic and medical care management; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this series are licensed Physician Assistants and function within the scope and practice as specified in the Physician Assistant Practice Act. Incumbents may work in primary care or a specialty in which trained.

Physician Assistant I

This is an entry level/training class in the series. Incumbents initially receive close nursing/physician supervision. Incumbents are required to advance to the next higher level by completion of the one year probation period.

Physician Assistant II

This is a second level in the series. It is used to hire experienced Physician Assistants who lack experience in the specialty for which hired or lack experience in some areas of primary care. Incumbents are expected to advance to the III level by completion of the one year probation period.

Physician Assistant III

This is a fully experienced Physician Assistant who is qualified to perform the expected range of Physician Assistant duties with a minimum of direction/supervision from a supervising Physician.

EXAMPLES OF DUTIES

  1. Interviews patients to obtain complete medical histories of physical development, illnesses, injuries and treatments; obtains medical records from outside health care providers: determines, orders and performs diagnostic tests required by Agency policy or patient need.

  2. Performs complete physical examinations of body systems using the clinical techniques of observation, palpation, percussion and auscultation; analyzes data obtained from medical histories, physical examinations and laboratory tests and, in consultation with a physician or by standardized procedure, determines diagnosis; develops, implements and monitors patient treatment plans and modifies as appropriate.

  3. Develops treatment and care plans including furnishing medication or transmitting medication orders according to agency protocols or a patient specific order from a supervising physician.
  4. Determines if injured or ill arrestees may be booked into Jail or be transferred to hospital; arranges for hospital admission; conducts sick call; discharges patients from dispensary.

  5. Instructs and counsels patients regarding the implementation of treatment plans, illness prevention and other health-related matters.

  6. Documents patient histories, physical examinations, test results and case management plans.

  7. Identifies patients cases which fall outside the scope of practice as defined by the Agency protocol and refers such cases to a physician for consultation.

  8. Participates in the development of Agency policies, procedure and protocols for medical care provided by the medical care team; identifies need for modification of standard procedures and collaborates with supervising physician to implement changes.

  9. May serve as a trainer for less experienced staff or in-service for any staff or students within an area of specialty.

  10. Learns and applies various security precautions required in a correctional facility or juvenile care facility.

MINIMUM QUALIFICATIONS

License

Physician Assistant I and II

Possession of a license issued by the Physician Assistant Examining Committee of the California Board of Medical Quality Assurance.

Experience

Physician Assistant I None required

Physician Assistant II Six months of experience as a Physician Assistant.

Physician Assistant III One year of experience as a Physician Assistant in a specialty area in which to be assigned or in a broad primary care assignment or two years as a Physician Assistant.

Knowledge of

Techniques and procedures used in the diagnosis and treatment of individual health problems.

Principles of health maintenance and communicable disease prevention and management.

Drugs commonly used in family practice or clinical specialty including appropriate doses, indications, contraindications, side effects and adverse reactions.

Normal and abnormal values of laboratory tests and their clinical significance.

Normal growth and development, pathophysiology, pharmacology, nutrition, counseling and health education principles.

Health care delivery systems, community resources and referral systems.

Ethics and laws under which medicine is practiced and governed and roles and responsibilities of allied health professions.

Ability to

Obtain complete patient medical histories.

Perform complete physical examinations.

Perform routine therapeutic procedures such as debridement, suturing and care of superficial wounds, strapping and casting of sprains and broken bones, and incision and drainage of superficial skin infections.

Perform laboratory tests and interpret results.

Assess problem areas and refer as appropriate.

Recognize social problems which effect health and assist in securing adjustments.

Establish and maintain effective working relationships with staff, patients and others.

Understand, interpret and apply appropriate procedures and protocols including administering medication, and determine situations requiring consultation or referral of case to a physician.

Communicate effectively both orally and in writing.

Prepare medical records and case histories.

Instruct patients on disease prevention and health promotion.

Comply with all security procedures required in a correctional facility.

Use a County-approved means of transportation may be required for some assignments.

DBL:mm
10-03-95

Classifications

County of Orange
Established: 11/19/93
Replaces: Comprehensive Care Nurse Practitioner

TITLE DESCRIPTION
4153HP - COMPREHENSIVE CARE NURSE PRACTIONER I
4154HP - COMPREHENSIVE CARE NURSE PRACTIONER II

DEFINITION

Under direction and with medical supervision of a physician and within written guidelines, to provide primary health care to patients at a County adult correctional facility or juvenile facility; to perform physical examinations, to perform diagnostic and medical care management; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this series are licensed Registered Nurses who have completed a program of advanced training and function within the scope and practice as specified in the Nursing Practice Act. Incumbents may work in primary care or a specialty in which trained.

Comprehensive Care Nurse Practitioner I

This is an entry level class in the series. Incumbents initially receive close nursing/physician supervision in the performance of primary acute or specialty care. Incumbents are expected to advance to the next higher level by completion of the one year probation period.

Comprehensive Care Nurse Practitioner II

This is the second clinical level in the series. Positions at this level are distinguished by greater independence in the performance of primary acute and chronic or specialty care than Comprehensive Care Nurse Practitioner I.

EXAMPLES OF DUTIES

  1. Interviews patients to obtain complete medical histories of physical development, illnesses, injuries and treatments; obtains medical records from outside health care providers: determines, orders and performs diagnostic tests required by Agency policy or patient need.

  2. Performs complete physical examinations of body systems using the clinical techniques of observation, palpation, percussion and auscultation; analyzes data obtained from medical histories, physical examinations and laboratory tests and, in consultation with a physician or by standardized procedure, determines diagnosis; develops, implements and monitors patient treatment plans and modifies as appropriate.

  3. Develops treatment and care plans including furnishing medication or transmitting medication orders according to agency protocols or a patient specific order from a supervising physician.

  4. Instructs and counsels patients regarding the implementation of treatment plans, illness prevention and other health-related matters.

  5. Documents patient histories, physical examinations, test results and case management plans.

  6. Identifies patients cases which fall outside the scope of practice as defined by the Agency protocol and refers such cases to a physician for consultation.

  7. Participates in the development of Agency policies, procedure and protocols for medical care provided by the medical care team; identifies need for modification of standard procedures and collaborates with supervising nurse/physician to implement changes.

  8. May serve as a trainer for less experienced staff or in-service for any staff or students within an area of specialty.

  9. Learns and applies various security precautions required in a correctional facility or juvenile care facility.

MINIMUM OUALTFICATIONS

License

Comprehensive Care Nurse Practitioner I and II

Possession of a valid Registered Nurse License issued by the California Board of

Registered Nursing.

Possession of certificate that nurse has met the requirements for Nurse Practitioner issued by the California Board of Registered Nursing.

Experience

Comprehensive Care Nurse Practitioner I

None required

Comprehensive Care Nurse Practitioner II

One year of experience as a Nurse Practitioner.

Knowledge of

Techniques and procedures used in the diagnosis and treatment of individual health problems.

Principles of health maintenance and communicable disease prevention and management.

Drugs commonly used in family practice or clinical specialty including appropriate doses, indications, contraindications, side effects and adverse reactions.

Normal and abnormal values of laboratory tests and their clinical significance.

Normal growth and development, pathophysiology, pharmacology, nutrition, counseling and health education principles.

Health care delivery systems, community resources and referral systems.

Ethics and laws under which medicine is practiced and governed and roles and responsibilities of allied health professions.

Ability to

Obtain complete patient medical histories.

Perform complete physical examinations.

Perform routine therapeutic procedures such as debridement, suturing and care of

superficial wounds, and incision and drainage of superficial skin infections.

Perform laboratory tests and interpret results.

Assess problem areas and refer as appropriate.

Recognize social problems which effect health and assist in securing adjustments.

Establish and maintain effective working relationships with staff, patients and others.

Understand, interpret and apply appropriate procedures and protocols including administering medication, and determine situations requiring consultation or referral of case to a physician.

Communicate effectively both orally and in writing.

Prepare medical records and case histories.

Instruct patients on disease prevention and health promotion.

Comply with all security procedures required in a correctional facility.

Use a County-approved means of transportation may be required for some assignments.

DBL:sj
10/25/99

Classifications

County of Orange
Established: 11/19/93
Replaces: Comprehensive Care Nurse Practitioner

TITLE DESCRIPTION
4153HP - COMPREHENSIVE CARE NURSE PRACTIONER I
4154HP- COMPREHENSIVE CARE NURSE PRACTIONER II

DEFINITION

Under direction and with medical supervision of a physician and within written guidelines, to provide primary health care to patients at a County adult correctional facility or juvenile facility; to perform physical examinations, to perform diagnostic and medical care management; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this series are licensed Registered Nurses who have completed a program of advanced training and function within the scope and practice as specified in the Nursing Practice Act. Incumbents may work in primary care or a specialty in which trained.

Comprehensive Care Nurse Practitioner I

This is an entry level class in the series. Incumbents initially receive close nursing/physician supervision in the performance of primary acute or specialty care. Incumbents are expected to advance to the next higher level by completion of the one year probation period.

Comprehensive Care Nurse Practitioner II

This is the second clinical level in the series. Positions at this level are distinguished by greater independence in the performance of primary acute and chronic or specialty care than Comprehensive Care Nurse Practitioner I.

EXAMPLES OF DUTIES

  1. Interviews patients to obtain complete medical histories of physical development, illnesses, injuries and treatments; obtains medical records from outside health care providers: determines, orders and performs diagnostic tests required by Agency policy or patient need.

  2. Performs complete physical examinations of body systems using the clinical techniques of observation, palpation, percussion and auscultation; analyzes data obtained from medical histories, physical examinations and laboratory tests and, in consultation with a physician or by standardized procedure, determines diagnosis; develops, implements and monitors patient treatment plans and modifies as appropriate.

  3. Develops treatment and care plans including furnishing medication or transmitting medication orders according to agency protocols or a patient specific order from a supervising physician.

  4. Instructs and counsels patients regarding the implementation of treatment plans, illness prevention and other health-related matters.

  5. Documents patient histories, physical examinations, test results and case management plans.

  6. Identifies patients cases which fall outside the scope of practice as defined by the Agency protocol and refers such cases to a physician for consultation.

  7. Participates in the development of Agency policies, procedure and protocols for medical care provided by the medical care team; identifies need for modification of standard procedures and collaborates with supervising nurse/physician to implement changes.

  8. May serve as a trainer for less experienced staff or in-service for any staff or students within an area of specialty.

  9. Learns and applies various security precautions required in a correctional facility or juvenile care facility.

MINIMUM OUALTFICATIONS

License

Comprehensive Care Nurse Practitioner I and II

Possession of a valid Registered Nurse License issued by the California Board of

Registered Nursing.

Possession of certificate that nurse has met the requirements for Nurse Practitioner issued by the California Board of Registered Nursing.

Experience

Comprehensive Care Nurse Practitioner I

None required

Comprehensive Care Nurse Practitioner II

One year of experience as a Nurse Practitioner.

Knowledge of

Techniques and procedures used in the diagnosis and treatment of individual health problems.

Principles of health maintenance and communicable disease prevention and management.

Drugs commonly used in family practice or clinical specialty including appropriate doses, indications, contraindications, side effects and adverse reactions.

Normal and abnormal values of laboratory tests and their clinical significance.

Normal growth and development, pathophysiology, pharmacology, nutrition, counseling and health education principles.

Health care delivery systems, community resources and referral systems.

Ethics and laws under which medicine is practiced and governed and roles and responsibilities of allied health professions.

Ability to

Obtain complete patient medical histories.

Perform complete physical examinations.

Perform routine therapeutic procedures such as debridement, suturing and care of

superficial wounds, and incision and drainage of superficial skin infections.

Perform laboratory tests and interpret results.

Assess problem areas and refer as appropriate.

Recognize social problems which effect health and assist in securing adjustments.

Establish and maintain effective working relationships with staff, patients and others.

Understand, interpret and apply appropriate procedures and protocols including administering medication, and determine situations requiring consultation or referral of case to a physician.

Communicate effectively both orally and in writing.

Prepare medical records and case histories.

Instruct patients on disease prevention and health promotion.

Comply with all security procedures required in a correctional facility.

Use a County-approved means of transportation may be required for some assignments.

DBL:sj
10/25/99

Classifications

County of Orange
Class Code: 7992 & 7993
Established: 04-01-11

COMPUTER FORENSIC EXAMINER (7992)
SENIOR COMPUTER FORENSIC EXAMINER (7993)


DEFINITION

To perform computer forensic examinations utilizing specialized forensic software to conduct analysis including digital media investigations on sensitive, complex, criminal and civil investigations for the District Attorney's Office, Municipal Police Agencies, Federal and State Agencies, and the Grand Jury. The analysis of digital media will assist in the gathering of evidence for the apprehension and prosecution of persons/entities, suspected of violating the laws; performs work with minimal supervision to prepare a comprehensive examination report for the analysis of digital media; to testify in court as a computer forensic expert and to do other work as required.



DISTINGUISHING CHARACTERISTICS

Computer forensic examination is the acquisition, authentication, examination, and analysis of data stored on electronic media. The primary emphasis of these classes is processing a wide variety of computer systems and other digital media in order to assist in criminal investigations, including complex crimes and grand jury investigations. The Senior Computer Forensic Examiner classification may act as a lead, oversee projects, supervise, and or train incumbents in the Computer Forensic Examiner classification by providing direction in forensic analysis and investigations.



EXAMPLES OF DUTIES

  • Investigates complex crimes involving digital media under the jurisdiction of the Orange County District Attorney, violations of corporate laws and highly sensitive or confidential criminal or civil matter referred to the District Attorney by municipalities.
  • Incorporates computer forensic methods for searching seized computers in accordance with the rules of evidence and laws of search and seizure.
  • Provides expertise in investigative specialty areas such as narcotics, gangs, domestic violence, organized crime, officer involved shootings, and a variety of complex frauds and the potential link between these crimes and evidence stored in digital media.
  • Preserve, harvest, and process electronic data according to the department's policies and practices.
  • Perform computer forensic analysis independently and or collaboratively with law enforcement partners.
  • Produce high quality oral and written work product presenting complex technical matters clearly and concisely.
  • Form and articulate expert opinions based on analysis.
  • Draft expert reports and other expert testimony materials.
  • Provide expert testimony in hearings, trials, and other court proceedings.
  • Consult with case investigators/deputy district attorneys regarding computer forensic examination and status.
  • Develop and broaden forensic skill set through outside training and research.
  • Attend and present in-house training.
  • Foster professionalism, collegiality, teamwork and information sharing with fellow examiners.
  • Assist case investigators/attorneys in the execution of search warrant operations
  • Transports and stores evidence; operates technical investigative equipment such as computers, cell phones, digital cameras and other digital media.
  • Prepares and maintains case notes, logs, records and reports; maintains computer databases relevant to case assignment.
  • Establishes and maintains strong cooperative relationships with other law enforcement and public agencies.
  • Gathers and obtains critical information and evidence through analysis of digital media.
  • Prepares reports and makes recommendations to case investigator/attorneys regarding the digital media analysis.
  • Participates in Federal, State, and local law enforcement intelligence activities.
  • Performs criminal/civil digital media investigations on confidential, sensitive and high profile matters.
  • In addition to the duties listed above, the Senior Computer Forensic Examiner classification may act as a lead, oversee projects, supervise, and or train incumbents in the Computer Forensic Examiner classification by providing direction in forensic analysis and investigations


MINIMUM QUALIFICATIONS


General Knowledge of:

All levels

  • Principles and practices of digital media processing necessary to conduct computer forensic examinations;
  • Forensic techniques and the most commonly used forensic toolsets, such as Encase, and FTK computer forensic suites;
  • Windows, Macintosh, and Linux Operating Systems;
  • Computer system hardware and software installation and troubleshooting;
  • Rules of evidence and court room procedure and;
  • Operate various computer forensics software/equipment.


Ability to:


All levels

  • Maintain proficiency with industry standard tools and practices;
  • Maintain a high level of professionalism in all areas of performance;
  • Problem solve;
  • Handle multiple projects and meet deadlines;
  • Perform highly detailed work;
  • Work independently with minimal direction and/or collaboratively with law enforcement partners;
  • Respond to changing priorities;
  • Possesses high level written and communication skills;
  • Gather, assemble, analyze and evaluate facts and evidence and draw conclusions;
  • Make sound recommendations;
  • Prepare clear, concise and comprehensive reports and
  • Work effectively with a variety of law enforcement agencies
  • Testify in court regarding Computer Forensic Investigations

Education/Experience:

All levels

Education: Academic course work and/or professional training to qualify as an expert witness in the field of computer forensic examination.

Experience:

Computer Forensic Examiner

  • Five years of progressively responsible experience which demonstrates the Application of the knowledge and abilities as described above.

    OR

  • Four years experience in the field of computer forensic examination or training that can be directly related to knowledge and ability requirements such as course in computer forensic examination, investigation, and evidence may be substituted for up to one year of experience at the rate of three semester units for one month of experience and or one hour of job related training for one hour of experience.

Senior Computer Forensic Examiner

Experience

  • Eighteen months experience as a County of Orange Computer Forensic Examiner.

    OR

  • Three years experience as a Computer Forensic Examiner with a Law Enforcement agency.



SPECIAL REQUIREMENTS

Must have at least one of the three following certifications:

  • EnCE – Encase Certified Examiner
  • CFCE – Certified Forensic Computer Examiner
  • ACE - AcessData Certified Examiner

In addition to all of the following:

  • Must attend eighty hours of computer forensic and/or criminal training yearly to maintain license and certification.
  • Comp TIA A+ Certification
  • CompTIA Net+ Certification
  • Must be certified as a CART Examiner (FBI Computer Forensic Training) within 2 years from date of employment in classification.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL AND MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; infrequent pushing/pulling; infrequent bending, kneeling, squatting and crawling; infrequent lifting up to 25 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.
Additional physical/mental requirements or frequencies may be required, depending upon assignment.



ENVIRONMENTAL REQUIREMENTS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 1118
Established: 12-14-90

COMPUTER GRAPHICS SPECIALIST

DEFINITION

Under general supervision, produces printed and visual graphic media through the use of electronic publishing equipment and software. Uses computers to develop a variety of camera-ready and photo mechanicals for brochures, newsletters, reports, displays for public presentations, and promotional materials; and to do other work as required.

CLASS CHARACTERISTICS

Positions are characterized by journey level graphic design and illustration requiring the use of extensive software applications including electronic publishing programs, and of the operation of a variety of automated graphic arts and electronic publishing equipment, such as laser printers, imagesetters, scanners, etc.

Depending upon specific work location, the Computer Graphics Specialist may require knowledge of printing methods (lithography, letterpress, flexography, etc.) and printing production processes. Generally works with multiple computer platforms (i.e., IBM compatible, Apple, Sun) and/or multiple output devices (Linotronic Imagesetter, high-speed printers, FAX modem, etc.). Must have knowledge, for all user departments, of production and financial issues to be considered on a job-by-job basis.

Assignments are often quite general in nature, allowing considerable independence and latitude for artistic concept development and creativity.

EXAMPLES OF DUTIES

  1. Designs layouts and artwork using a variety of styles, media, and production techniques.

  2. Operates and maintains desktop publishing microcomputer and other automated equipment (laser printers, etc.), including diagnostic work on malfunctioning equipment and system and network maintenance.

  3. Consults with individuals/departments/community groups to clarify job specifications. Acquire clear understanding of client preferences and limitations in terms of time, budget, materials, and production capabilities. Offers guidance and recommendations for design (typeface, graphics, style, etc.), anticipates production problems and recommends alternatives and solutions. Communicates to clients estimated time required for job and keeps clients abreast of progress.

  4. Prioritizes work and adjusts procedures to meet special deadlines. Maintains records of service requests, work in progress, production times, and bill-back costs as needed.

  5. Researches and recommends acquisition of hardware and software to maintain most current software and hardware for graphic computer art work.

MINIMUM QUALIFICATIONS

        Experience

Three years of experience with journey-level graphic design, layout and production, with emphasis in the use of electronic publishing, microcomputers and publishing software.

Education

Completion of a two year curriculum in graphic communications or other design related fields may be substituted for up to one year of experience. Coursework should include graphic design, printing production processes, and art work preparation.

Thorough Knowledge of

One or more types of microcomputer systems and related software programs, peripherals and terminology.

Capabilities, limitations and overall operation considerations of offset printing equipment.

Methods and techniques of creating effective illustrative materials and graphics using a variety of equipment and software.

Knowledge of

Principles of writing and grammar, correct spelling and proper word usage, punctuation and sentence structure.

Ability to

Use and care for a variety of computer equipment and software, including Macintosh microcomputers, IBM microcomputers, Kodak Ektaprint Electronic Publishing System (KEEPS), Laser Printers, Linotronic Imagesetter, and PageMaker, Quark Xpress, MacWrite, Adobe Illustrator, Omnipage, ImageStudio, Aldus Freehand, MacImage, PixelPaint, or programs/equipment similar to these.

Conceive ideas, plan composition, and execute design and layout and graphics for presentation and display.

Communicate effectively with job originators, and accurately discern needs of originator and time or other constraints of each job.

Work effectively under tight deadlines, and adjust priorities and workload to accommodate special projects.

Quickly and accurately proofread documents.

Understand and independently follow complex written and verbal instructions.

Provide advice on selection of ink color, method of presentation, typestyle, typesize, paper stock, ink color for all jobs.

Maintain stock levels of all needed equipment and supplies.

RS:mm

Classifications

County of Orange
Class Code: 7914
Revised: 8-25-89

COMPUTER OPERATOR

DEFINITION

Under close supervision, and following routine procedures, performs computer operations in a data center by maintaining and operating existing data systems equipment; and performs other duties as assigned.

EXAMPLES OF DUTIES

  1. Operates hardware and peripheral equipment.

  2. Monitors input/output devices.

  3. Maintains records in accordance with operating procedures.

  4. Develops and maintains operations documentation.

  5. Monitors environmental management equipment.

  6. Responds to request for operations assistance.

  7. Codes programs and provides technical and operational documentation as necessary.

  8. Identifies and corrects teleprocessing hardware and software malfunctions.

MINIMUM QUALIFICATIONS

Education

Satisfactory completion of 12 units of college-level courses or the equivalent which have provided a general understanding of computer operations concepts and familiarity with the range of systems environments.

Experience

One year of work-related experience in systems environments.

Classifications

County of Orange
Class Code: 7901
Established: 8-25-89

COMPUTER OPERATIONS SUPERVISOR - REGISTRATION AND ELECTIONS

DEFINITION

Under general supervision, supervises computer operations in a department system insuring that processing activities are scheduled and executed according to predefined instructions and standards; initiates proper remedial action for processing problems and performs other duties as assigned.

EXAMPLES OF DUTIES

Establishes priorities for all computer operations.

Responsible for production and maintenance of all computer and peripheral equipment (including micrographic equipment).

Identifies and seeks resolution of processing issues and problems through liaison between contractors and the department.

Acts as computer products representative and liaison with various private and public organizations and companies.

Participates in policy establishment for contractor staff and computer operations.

Provides information and recommendations to the division on operational budgeting issues related to the computer systems.

Recommends hardware services preventative maintenance.

Identifies teleprocessing hardware malfunctions and network hardware and software problems and ensures methods of correction.

Monitors vendor compliance and generates contract purchase requests.

Assists systems staff in developing and maintaining system contingency backup and recovery procedures.

Establishes and controls user access and security of the computer systems.

Maintains technical and operational documentation for computer systems.

Monitors supply inventories and generates purchase requests, when necessary, required for the production of computer products and the operation of the computer system.

Formally supervises all employees required to ensure the accurate and timely completion of data entry and computer processing responsibilities.

Responsible for all ballot counting and the control and verification of the election night ballot counting systems to ensure the logic and accuracy of those systems.

Responsible for data entry of Affidavits of Registration, Absentee Voting and other related information.

MINIMUM QUALIFICATIONS

Education

Satisfactory completion of 12 units of college-level courses which have provided a general understanding of computer operations concepts and familiarity with the range of systems environments.

Experience

One year of work-related experience in systems environments including supervisory responsibility.

OR

Three years of progressively responsible experience over a wide range of systems computer operations including at least one year of supervisory responsibility.

RS

Classifications

County of Orange
Class Code: 7913 & 7915
Established: 04-01-11

COMPUTER PROCESSING ASSISTANT I (7913)
COMPUTER PROCESSING ASSISTANT II (7915)


DEFINITION

Performs a variety of computer support duties in a data processing, production and operations setting; prepares job schedules; initiates computer runs and resolves technical production control problems; as authorized, modifies and resubmits production jobs to meet customer requests; operates electronic equipment associated with report preparation and the processing of computer outputs for distribution; and performs other related duties as assigned.



CLASS CHARACTERISTICS

Computer Processing Assistant I - This is the entry/trainee-level class in the Computer Processing Assistant series. Positions in the Computer Processing Assistant I class are distinguished from Computer Processing Assistant II by the performance of less than the full range of duties assigned to the Computer Processing Assistant II level. Incumbents work initially under close supervision while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. There is no permanent status in this class. Any Trainees who do not promote to Computer Processing Assistant II by the completion of probation will be subject to termination of their Trainee status and/or County employment.

Computer Processing Assistant II - This is the journey-level class in the Computer Processing Assistant series. Positions in this class are distinguished from Computer Processing Assistant I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow.



EXAMPLES OF DUTIES

  1. Coordinates operations such as file transfer, backup, replication and printing; receives and logs job requests from end users; ensures that all requested jobs are scheduled based on priorities and required timeframes.
  2. Monitors and reviews job completion and check for system errors; interprets job procedures based on user needs and other common variables.
  3. Identifies and attempts to resolve problems; checks equipment for routine malfunctions; scans for errors; reviews production output to check for completeness, accuracy, correct format and alignment; describes difficult problems to professional staff and modifies programs and procedures as instructed.
  4. Performs basic hardware and/or software testing procedures to determine the impact of system changes; may create simple scripts to test various system functions following power interruptions or downtimes.
  5. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes.
  6. Receives and responds to customer requests; maintains user accounts and access levels for assigned computer systems.
  7. Conducts routine system and database backups.
  8. Picks-up and delivers documents for internal and external customers according to established procedures and deadlines; prepares transfer lists for items to be sent to offsite storage.
  9. Operates decollating/bursting, binding, wrapping and related types of equipment; sets up, adjusts and operates high speed scanners and printers; loads and unloads various types of form paper for high-speed printers, making necessary alignment and other adjustments to machine controls and changing ribbons when necessary.
  10. Prepares technical reports; attends meetings, conferences and training sessions; may serve on project teams; may help train customers or other staff regarding assigned functions.
  11. Performs other related duties as assigned.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Operations, services and activities of a data center or server room.
  • Basic operational characteristics of information technology, including computer hardware and software similar to those being used by the hiring department.
  • Basic principles of computer systems operation, monitoring, report preparation and processing.
  • Basic methods and techniques of troubleshooting and diagnosing computer equipment malfunctions.
  • Basic principles and practices of customer service.
  • Methods of quality control in a technology driven environment.
  • Methods and techniques of documenting and presenting technical documentation.


Ability to:

  • Operate, maintain and perform routine repairs on hardware, software and peripheral equipment similar to the hiring department's environment.
  • Troubleshoot routine hardware and software issues and make minor repairs/adjustments.
  • Respond appropriately to customer service requests.
  • Communicate technical information.
  • Plan, organize, prioritize and process own work to ensure that deadlines are met.
  • Learn and utilize specialized terminology if needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


Computer Processing Assistant I
:

Experience: One year of experience that required the use of computer hardware, software, peripheral equipment and/or networked systems to perform related duties as described above.

Substitution: Completion of six (6) semester (or equivalent quarter) units in computer science from an accredited college or university may substitute for the above-required experience.


Computer Processing Assistant II:

Experience: One year performing mainframe and/or personal computer system support at a level that is comparable to the Orange County class of Computer Processing Assistant I.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include noise and/or unpleasant odors, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 4701
Revised: 5-28-82
Previous Revision: 3-27-73

COMMUNICABLE DISEASES INVESTIGATOR

DEFINITION

Under general supervision, to interview communicable disease patients; to investigate potential sources of communicable disease and gain compliance to public health laws and recommendations; to instruct others on the prevention, diagnosis and treatment of communicable diseases; and to do other work as required.

EXAMPLES OF DUTIES

  1. Interviews patients and traces other persons who may be sources of acute communicable diseases, such as venereal disease and encourages compliance to public health laws and recommendations.

  2. Conducts field investigations and traces suspected communicable disease contacts using information from patients, acquaintances, public authorities and all other available means; tactfully interviews and counsels contacts.

  3. Performs cluster testing and uses other epidemiological techniques as directed by Public Health Medical Officers.

  4. Visits private physicians to stimulate case reporting; seeks permission to contact patients treated for communicable diseases, to locate patient contacts; provides information on current diagnostic and treatment techniques and acquaints physicians with contemporary venereal disease situations.

  5. Contacts and gains cooperation of private laboratories to insure the reporting of reactive tests to the Health Department on a continuing basis.

  6. Performs a variety of informational and educational activities involved in the venereal disease control program.

  7. Maintains records and writes case reports.

MINIMUM QUALIFICATIONS

General Knowledge of

Methods of transmission, symptoms, diagnosis, development and treatment of venereal and other communicable diseases.

Diagnostic tests for venereal and other communicable diseases.

A variety of socio-economic conditions and their effect on community and human behavior.

Public health laws and regulations relating to the control of communicable diseases.

Interviewing techniques to extract information in a tactful manner.

Written and oral communications for gathering, evaluating and presenting information to individuals and groups.

Ability to

Prepare and maintain confidential records and reports of venereal and communicable diseases cases.

Understand and identify medical facts in reporting communicable disease cases.

Work cooperatively with persons from various social-economic groups, private physicians and other staff in the investigation of venereal and other communicable diseases.

Speak Spanish may be required.

Use a County-approved means of transportation to travel to work sites.

Experience/Education

Some experience and/or education which provides the required knowledges and abilities.

NGE:mm
7-14-99

Classifications

County of Orange
Class Code: 4700
Revised: 5-28-82
Established: 3-27-73

COMMUNICABLE DISEASES INVESTIGATOR TRAINEE

DEFINITION

Under supervision, to learn how to interview and investigate communicable disease patients; to learn the symptoms, prevention, diagnosis, development and treatment of venereal and other communicable diseases; to assist in providing information and education in the venereal disease control program; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class will be trained to interview, investigate and educate patients and the public in the prevention, diagnosis and treatment of communicable diseases. Incumbents will assist a Communicable Diseases Investigator in the more difficult work and will be subject to frequent and detailed review which will lessen as they become more experienced. Promotion opportunities are to Communicable Diseases Investigator.

EXAMPLES OF DUTIES

  1. Learns to interview and investigate patients and other persons suspected to be sources of acute communicable diseases; gathers data using information from patients, acquaintances, public authorities and other available means.

  2. Learns to perform diagnostic tests, the methods of transmission, diagnosis, development and treatment of venereal and other communicable diseases; learns public health laws and regulations relating to the control of communicable diseases.

  3. Assists in contacting and encouraging private laboratories to report reactive tests to the Health Department; meets with physicians and gathers information on treated cases.

  4. Assists in providing information and education in the venereal disease control program.

  5. Maintains records and assists in writing technical case reports and summaries.

MINIMUM QUALIFICATIONS

Some Knowledge of

Written and oral communication for gathering, evaluating and presenting information to individuals and groups.

A variety of social-economic conditions and their effect on community and human behavior.

Ability to

Learn how to perform diagnostic tests for venereal and other communicable diseases.

Learn the methods of transmission, symptoms, diagnosis, development and treatment of venereal and other communicable diseases.

Learn interviewing techniques to extract information in a tactful manner.

Work with persons from various social-economic groups.

Prepare and maintain confidential records and reports.

Understand and identify medical facts in reporting communicable disease cases.

Speaking Spanish may be required.

Use a County-approved means of transportation to travel to work sites.

Experience/Education

Some experience and/or education which provides the required knowledges and abilities.

NGE:mm
7-15-99

Classifications

County of Orange
Established: 3-2-82

CONSTRUCTION INSPECTION SERIES

Class Code

Class Title

5360 Construction Inspector
5361 Senior Construction Inspector

DEFINITION

Under general supervision, to perform construction inspection for grading, subdivision, permit and public works contract construction projects; and to do other work as required.

CLASS CHARACTERISTICS

Construction Inspector is the entry level into this series. Positions in this class are assigned routine and moderately difficult inspections and work under closer supervision than Senior Construction Inspectors. Construction Inspectors participate in a training program designed to familiarize them with all aspects of construction inspection related to their area of assignment within approximately two years.

Senior Construction Inspector is the journey-level construction inspection class. Positions in this class are expected to perform the more difficult inspections and to work more independently than Construction Inspectors.

EXAMPLES OF DUTIES

  1. Inspects road, flood control or harbors, beaches and parks construction work performed under contract to the County, including earth moving operations, placement of base materials, paving, utility placement. Culvert construction, pile driving, placement and fabrication of structural steel, erection of falsework and forms, pouring of concrete, landscaping and construction of buildings for harbors, beaches and parks projects and other specialized facilities; enforces compliance with contract plans and specifications; computes contractor work progress and initiates payment for quantity of work accomplished; interprets and coordinates contract provisions with contractor; prepares as-built plans for completed projects.

  2. Inspects subdivision construction work, including structural excavation and safety shoring, erection of concrete forms and falsework, placement and fabrication of structural steel, reinforcing steel and fencing, and placement, consolidation and curing of concrete; enforces compliance with plans, specifications, County standards and proper construction practices for work such as installation of gas and water lines, sewers, utility conduits, parks and landscape improvements, construction of storm drains, culverts, flood control channels, catch basins, junction structures, curbs, gutters, sidewalks, driveways, streets and arterial highways (including rough and fine grading and placement of aggregate base, asphaltic concrete and other pavements); directs field compaction testing; coordinates material testing; prepares reports for subdivision construction in public right-of-way; stipulates correction and repairs necessary before final acceptance is made; insures proper placement and maintenance of signs, barricades and warning devices; recommends to supervisor acceptance of public improvements in completed subdivisions.

  3. Inspects construction work being performed under permit from the County, including construction and excavation in County flood control, harbors, beaches and parks, or road right-of-way; inspects condition of construction location before and after completion of work; enforces compliance with plans, specifications and permit conditions; inspects storm drains, sewers, curbs, gutters, sidewalks, driveway approaches, utility placement, dock construction and related operations; directs field testing for compaction of back-fill; insures proper placement of all signs and warning devices necessary to proceed with construction or excavation work; orders cessation of unsafe construction methods that create hazards to public and/or construction workers; approves completed work and prepares reports.

  4. Inspects grading work being performed under permit from the County; enforces compliance with approved grading plans, specifications, soil and engineering geology report recommendations and Grading and Excavation Code; inspects ground preparation, earthwork operations, asphaltic concrete and aggregate base placement and concrete curb and gutter installation; enforces standards, orders corrections and approves completed work; performs routine grading plan checks; investigates complaints and hazardous conditions.


MINIMUM QUALIFICATIONS

Construction Inspector Education/Experience

Four years of subprofessional civil engineering experience including one year of subprofessional engineering experience related to the construction field. Education or training that can be directly related to the required knowledges and abilities may substitute for up to two years of required experience at a rate of three semester units for one month of experience or one hour of training for one hour of experience.

OR

Three years of experience performing journey-level construction work or three years of supervisory experience in the repair of EMA facilities.

Some Knowledge of

Engineering plans, maps and specifications.

Mathematics, including algebra, geometry and trigonometry.

Basic principles of land surveying, engineering construction and design.

Technical report writing and preparation of correspondence.

Laws, ordinances, codes, rules and regulations applicable to grading or construction inspection.

public works construction inspection techniques.

Ability to

Maintain cooperative working relationships with engineers, developers, contractors and the public.

Exercise independent judgment.

Inspect routine and moderately difficult construction or grading projects and enforce compliance with plans, specifications, ordinances and codes.

Read and interpret engineering plans, blueprints and specifications, records of survey, legal descriptions and tract descriptions.

Prepare clearly written correspondence and technical reports involving mathematical computations.

Use a County-approved means of transportation to travel to work sites.

MINIMUM QUALIFICATIONS

Senior Construction Inspector Education/Experience

Two years of satisfactory performance as a Construction Inspector with the County of Orange and successful completion of the County of Orange, Environmental Management Agency’s Construction Inspector Training Program.

OR

Five years of subprofessional engineering experience, two years of which must have been performing grading or construction inspections. Education or training that can be directly related to the required knowledges and abilities may substitute for up to two years of the required noninspection experience at a rate of three semester units for one month of experience or one hour of training for one hour of experience.

OR

Four years of experience performing grading or construction inspections.

General Knowledge of

Engineering plans, maps and specifications.

Mathematics, including algebra, geometry and trigonometry.

Technical report writing and preparation of correspondence.

Laws, ordinances, codes, rules and regulations applicable to grading or construction inspection.

Public works construction inspection techniques.

Some Knowledge of

Principles of land surveying, engineering construction and design.

Modern construction methods, techniques and practices and the use and properties of a variety of construction materials.

Civil engineering symbols and terminology as they apply to construction inspection.

Ability to

Maintain cooperative working relationships with engineers, developers, contractors and the public.

Analyze situations accurately and take effective and independent action.

Inspect construction or grading on large or complex projects and enforce compliance with plans, specifications, ordinances and codes.

Read and interpret engineering plans, blueprints and specifications, records of survey, legal descriptions and tract descriptions.

Prepare clearly written correspondence and technical reports involving mathematical computations.

Use a County-approved means of transportation to travel to work sites.

JAD:mm

8-25-99

Classifications

County of Orange
Class Code: 4933
Established: 11-23-71

CONSUMER AFFAIRS REPRESENTATIVE

DEFINITION

Under general supervision, to investigate consumer complaints and possible violations of consumer laws and regulations; to participate in consumer education programs; and to do other work as required.

CLASS CHARACTERISTICS

This is a working level class and is characterized by a wide variety of consumer problems that must be investigated and the need to exercise considerable tact and diplomacy when interviewing consumers, businessmen and witnesses in order to achieve maximum cooperation.

EXAMPLES OF DUTIES

  1. Receives and investigates complaints of alleged misrepresentation of consumer services and commodities, false advertising, unethical business practices and other possible violations of consumer laws and regulations.

  2. Reviews statements with complainants to verify accuracy and completeness and to clarify questionable items.

  3. Locates and interviews complainants, suspected violators and witnesses.

  4. May serve as a mediator between Orange County consumers and businessmen when complaints or misunderstandings arise.

  5. Recommends to the Consumer Affairs Director that a violator be prosecuted when facts warrant such action.

  6. Assists the District Attorney's staff in preparing and presenting cases.

  7. May appear in court as a witness.

  8. May assist in the presentation of consumer education programs.

  9. Answers telephone and written inquiries related to the services of the Office of Consumer Affairs.

  10. Prepares case records and files; writes correspondence and special reports.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid California Driver's License.

Knowledge of

General interviewing techniques.

Consumer problems and needs for consumer education common to locality.

Human motivation and behavior sufficient to gain rapport with hostile or reticent interviewees.

Principles and practices of business administration.

Investigative techniques and procedures.

Ability to

Relate tactfully and impartially with complainants, suspected violators, regulating agencies and the public.

Learn, interpret and apply provisions of consumer protection laws and regulations to specific cases.

Carry out field investigation independently.

Evaluate information and recommend action within prescribed guidelines.

Present verbal and written conclusions in a clear and concise manner.

Speak effectively before groups.

RS:smb

Classifications

County of Orange
Class Code: 8381
Established: 9-1-87

CONTRACT SERVICES MONITOR

DEFINITION

Under general supervision, to monitor contract providers in the provision of a variety of human services; to assist management staff in developing, implementing and evaluating community contracts; and to do other work as required.

EXAMPLES OF DUTIES

  1. Reviews invoices and other records to determine if provider is keeping cost per unit of service to the amount specified and monthly expenditures within required targets and recommends payment/nonpayment of invoices to supervisor; provides technical assistance by explaining contract terms, federal, state and/local rules and regulations.

  2. Conducts site visits and reviews computerized records and other supporting documentation to determine whether provider is in compliance with the terms of the contract such as reaching an adequate number of participants, and reaching the identified target group; verifies compliance with health, safety, and fire codes, building permits and other regulations.

  3. Provides input in the development of Requests For Proposal (RFP’s) for the provision of various community services; coordinates the distribution of RFP’s and the receipt of proposals.

  4. Assists in the review of proposals to determine if they meet the requirements of the Request for Proposals. May write summary reports on each proposal for supervisor’s review.

  5. May assist providers in developing monthly reimbursement detail in compliance with pre-determined contract limits.

  6. May assist in the preparation of contract amendments.

  7. Notifies providers of problems and/or areas of non-compliance; works with providers to correct the situation and follows up to ensure corrective action is taken or initiates additional action through supervisor.

  8. Assists in advising providers, community groups and others on matters such as how to set up programs, resolution of problems and better delivery of services. May provide staff support and coordination for Advisory Committees and/or perform liaison activities with County entities, and other public and private agencies.

  9. Prepares appropriate reports, statistics, and correspondence. May include the preparation of charts and graphs.

MINIMUM QUALIFICATIONS

Some Knowledge of

Programs and services of local government and community human services agencies.

Basic financial record keeping.

Ability to

Be aware of and sensitive to the feelings, problems and needs of community groups and maintain cooperative working relationships with people of various socio-economic and cultural backgrounds.

Communicate effectively in situations requiring tact, persuasion and poise.

Understand, explain and apply provisions of laws, policies, procedures and regulations.

Write clear and concise reports.

Use a County approved means of transportation to travel to and from meetings.

Experience/Education

One year of experience that would demonstrate the possession of the required knowledges and abilities listed as minimum qualifications.

Education or training that can be directly related to the knowledge and ability requirement such as coursework in social sciences, behavioral sciences and accounting/bookkeeping, report writing and contract development may be substituted for up to six months of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

AMR: sj

10/12/99

Classifications

County of Orange
Class Code: 1618
Revised: 7-11-72
Previous Revision: September 1970
Reviewed: 7-26-88

COOK TRAINEE

DEFINITION

Under close supervision, to learn to prepare and cook food at a County operated institution; and to do other work as required.

CLASS CHARACTERISTICS

Cook Trainees perform the less difficult aspects of cooking while being closely supervised and with increased experience are assigned increasingly varied and responsible cooking tasks.

EXAMPLES OF DUTIES

  1. Assists in preparing and cooking meals and learns the procedures involved.

  2. Assists in preparing, seasoning and cooking all types of foods, using various techniques, such as roasting, broiling, frying and boiling.

  3. Learns proper sanitation methods and maintains the cooking and related areas in clean and sanitary condition.

  4. May assist a butcher in meat cutting; may assist a baker in baking goods; may act as relief cook; may assist a cook by directing the work of paid personnel or juvenile wards.

MINIMUM QUALIFICATIONS

Knowledges

Some knowledge of the basic principles of personal cleanliness.

Some knowledge of the common weights and measures used in cooking, such as ounces, pounds, quarts, gallons, etc.

Ability to

Learn the practices, methods and techniques used in preparing, cooking and serving large quantities of food.

Read and understand recipes, instructions and labels in English.

Add, subtract, multiply and divide three digit numbers.

Prepare simple written records related to food service.

Follow written directives and oral directions.

DBL:rb

10-2-98

Classifications

County of Orange
Class Code: 7452
Revision and Title Change: 8-31-84
From: Farm Forman, Correctional Facility
Previous Revision: 12-22-81
Title Change: 8-31-84

CORRECTIONAL FARM SUPERVISOR

DEFINITION

Under general supervision, to oversee and train inmates engaged in farming, food processing, nursery operations, and building and equipment maintenance and repair; and to do other work as required.

CLASS CHARACTERISTICS

The class is characterized by responsibility for overseeing the work of inmates in a variety of farming and mechanical and structural maintenance and repair activities. This class differs from Correctional Services Technician by the requirement for a thorough knowledge of certain specialized farming or mechanical trade specialties. Incumbents may work rotating shifts.

EXAMPLES OF DUTIES

  1. Oversees inmates in: field preparation, planting, irrigation, cultivation, fertilization, insect control and harvesting of crops; propagation and care of nursery stock; feeding and care of livestock and horses; butchering of livestock and poultry and the processing of eggs. May conduct specialized inmate training programs.

  2. Oversees inmate work crews in rough carpentry, basic plumbing, building and farm equipment maintenance and repair, irrigation Systems maintenance and other maintenance and repair tasks. Operates and performs maintenance on various types of farm, gardening and food processing equipment.

  3. Assists in maintaining cost, production and breeding records and in planning and carrying out various farm projects. Refers disciplinary problems to supervisor or duty Deputy Sheriff.

MINIMUM QUALIFICATIONS

General Knowledge of

Methods, tools, materials and equipment used in one or more of the following specialties:

Vegetable and field crops including produce shed operation.

Livestock production of hogs and beef cattle, including feed production and butchering.

Poultry and egg production including butchering and/or processing of poultry and eggs.

Training, exercising, grooming, feeding and saddling of horses.

Nursery or tree farm operations.

Building or heavy equipment maintenance and repair.

Ability to

Supervise, train and instruct inmates and direct inmate work crews.

Operate and maintain various types of farm equipment depending on area of assignment.

Maintain cooperative relations with other employees, inmates and the general public.

Keep accurate records and write reports.

Read, write and speak English.

Add, subtract multiply and divide numbers.

Perform a variety of semi-skilled or skilled work related to farming in addition to any of the above specialties.

Experience/Education

One year of experience which demonstrates possession of the required knowledge’s and abilities. Education or training which demonstrates possession of these knowledge’s and abilities may be substituted for up to six months of the required experience at a rate of two semester units for each month of experience or one hour of training for each hour of experience.

License Required

Possession of a valid California Driver License by date of appointment.

Special Requirement

Applicant must not have been convicted of any felony.

MHH: sj

10/5/99

Classifications

County of Orange
Class Code: 2755
Revised and Title Changed: 12-16-88
From: Correctional Programs Supervisor
Previous Revision: 8-31-84

CORRECTIONAL PROGRAMS SUPERVISOR I

DEFINITION

Under general supervision, to plan, organize, coordinate and carry Out a program of inmate services which may include recreation, vocational training, academic education, library services, counseling and post release referral counseling for assigned County adult correctional facilities; to supervise staff conducting program activities; and to do other work as required.

CLASS CHARACTERISTICS

This class is characterized by direct, first line supervision and on-site coordination of staff, volunteers and inmates, conducting diverse organized activities and providing inmate services at facilities in the Sheriff’s correctional system.

Program plans and policies are established by the Correctional Programs Supervisor II. The Correctional Programs Supervisor I ensures activities are carried out in accordance with plans and policies and are coordinated with law enforcement staff at the institutions.

EXAMPLES OF DUTIES

  1. Implements and evaluates recreational, academic, vocational, counseling and other inmate assistance programs; assists staff to adapt programs to meet needs at individual facilities; prepares and revises procedural and training manuals; makes field visits to institutions; conducts training programs.

  2. Evaluates and places inmates in appropriate programs; plans and schedules inmate activities; monitors application of staff work standards, methods and procedures; reviews subordinate’s reports and recommendations; confers with subordinates to resolve problems; assists the Correctional Programs Supervisor II maintain records and reports of program activities; prepares or reviews reports of inmates’ violations of regulations.

  3. Recruits, selects, orients, trains and evaluates subordinate staff and volunteers; may make presentations to community organizations; liaisons with educational and vocational training organizations.

  4. Provides input to annual recreation and inmate assistance program budget; recommends addition and modification of programs, staffing, supplies and equipment; prepares grant funding applications and monitors program activity for conformance to contract conditions.

  5. Solicits bids on specialized audiovisual or other equipment and on equipment service contracts; coordinates requisition and purchase of equipment with appropriate County staff.

MINIMUM QUALIFICATIONS

General Knowledge of

The principles and procedures of organizing and directing recreational, academic and vocational education, counseling and library services programs for an adult population.

Principles and methods of supervision including assigning, training and evaluation.

Basic skills and techniques of popular sports and games and common vocational trades.

The learning process, individual and group teaching methods and training aids and materials useful for development and implementation of education and training programs for staff and inmates.

Principles and practices of counseling, vocational guidance and rehabilitation.

Principles and methods for administering and analyzing standardized tests; legal requirements for certification of individual educational attainment.

Psychology and behavior patterns of inmates; social and emotional factors which influence human behavior.

Technical skills used in gathering, evaluating and presenting information in oral and written form.

Communication skills used for consultations, group discussions and instructions to staff and inmates and public speaking.

Ability to

Plan, schedule, coordinate and evaluate recreational, educational and training programs in correctional facilities.

Identify problems, choose and implement effective solutions.

Adopt recreational, educational and vocational programs to the participation and interests of inmate population and prescribed parameters of the facility.

Supervise, train and evaluate subordinate employees, volunteers and inmates.

Effectively communicate orally and in writing, and speak before groups.

Establish and maintain cooperative relationships with inmates and law enforcement

staff and motivate inmates to participate in programs for self improvement.

Keep accurate records.

Experience/Education

A bachelors degree in teaching, training, counseling, testing or a closely related field, and six months experience (including supervision of paid staff), as verified by the office of GED Coordinator, California Department of Education.

OR

Four and one/half years of experience and certification by the office of G.E.D. Coordinator, California Department of Education by date of appointment.

Related college coursework may substitute up to four years of experience at the rate of three semester units for one month of experience.

Special Requirement

Applicant must not have been convicted of any felony.

License Required

Possession of a valid California Driver License, class 3 or higher, by date of appointment. The County may waive this requirement when an alternative method of transportation acceptable to the County is available.

RM:mm

5-4-99

Classifications

County of Orange
Class Code: 2754
Established: 12-16-88

CORRECTIONAL PROGRAMS SUPERVISOR II

DEFINITION

Under direction, to plan, organize, develop and coordinate inmate services including recreational, vocational training, academic education, library services and counseling programs for all County adult correctional facilities; through subordinate supervisors, to supervise staff conducting program activities; to formulate program budget and maintain program records; and to do other work as required.

CLASS CHARACTERISTICS

This class is characterized by substantial program planning and supervisory responsibilities. Through subordinate supervisors, the incumbent supervises staff and volunteers who conduct diverse organized activities and inmate services at individual facilities in the Sheriff’s correctional system. Work is assigned and reviewed by law enforcement management staff in terms of carrying Out legal mandates and department policy and objectives.

EXAMPLES OF DUTIES

  1. Develops, designs and evaluates recreational, academic, vocational, counseling and other inmate assistance programs; assures programs are adapted to meet needs at individual facilities and conform with State and federal regulations; assists in formulation of Sheriff-Coroner Department policies related to program areas; may explain program policies and objectives in presentation to community organizations and other public groups.

  2. Directs evaluation and placement of inmates in programs; plans and organizes subordinates’ assignments; develops work standards, methods and procedures and trains subordinates; reviews subordinate’s reports and recommendations; confers with subordinates to resolve problems; reviews reports of all program activities; prepares or reviews reports of inmates’ violation of regulations.

  3. Develops annual recreation and inmate assistance program budget; recommends addition and modification of programs and personnel, supply and equipment allocations; confers with line management and GAO staff regarding budgetary priorities; monitors program expenditures; prepares grant funding applications, monitors program activity for conformance to conditions of approval, and responds to inquiries from funding agencies.

  4. Recruits, selects, trains and evaluates subordinate staff. Approves revisions to procedural and training manuals.

  5. Analyzes vendors’ prices on recreational equipment and recommends vendors for equipment purchases; solicits bids on specialized audiovisual or other equipment and on equipment service contracts; negotiates prices and other contract terms with vendors; coordinates requisition and purchase of equipment with concerned department and County staff; acts as primary contact with educational and vocational training organizations.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The principles and procedures of planning, organizing, directing, and evaluating recreational, academic and vocational education, counseling and library services programs for an adult population.

Principles and methods of supervision including assigning, training and evaluation.

Instructional methods, training aids and materials useful for development, coordination, evaluation and implementation of education and training programs for staff and inmates.

General Knowledge of

Basic skills and techniques of popular sports and games and common vocational trades.

Principles and methods for administering and analyzing tests; legal requirements for certification of individual, educational attainment.

Techniques and principles of inmate training, the learning process and individual and group teaching methods.

Principles and practices of counseling, vocational guidance and rehabilitation.

Psychology and behavior patterns of inmates; social and emotional factors which influence human behavior.

Technical skills used in gathering, evaluating and presenting information in oral and written form.

Communication skills used for consultations, group discussions and instructions to staff and inmates.

Ability to

Plan, coordinate and evaluate recreational, educational and training programs.

Identify problems, choose and implement effective solutions.

Adopt recreational, educational and vocational programs to the participation and interests of inmate population.

Supervise, train and evaluate subordinate employees, volunteers and inmates through subordinate supervisors.

Effectively communicate orally and in writing and make presentations.

Establish and maintain cooperative relationships with inmates and others.

Keep accurate records.

Experience/Education

A bachelor’s degree in teaching, training, counseling, testing or a closely related field and two years experience (including supervision of paid staff), as verified by the office of GED coordinator, California Department of Education.

OR

Six years of related experience and certification by the office of G.E.D. Coordinator, California Department of Education by date of appointment.

Related college coursework may substitute for up to four years of experience at the rate of three semester units for one month of experience.

Special Requirement

Applicant must not have been convicted of any felony.

License Required

Possession of a valid California Driver License by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County.

RM: mm

5-4-99

Classifications

County of Orange
Class Code: 2750
Revised: 5-06-08
Previous Revision and
Title Change: 8-31-84

CORRECTIONAL PROGRAMS TECHNICIAN

DEFINITION

Under general supervision, to conduct, organize and coordinate a variety of inmate services at an adult correctional facility including sports, games, handicrafts, conduct initial assessments and post-release referral counseling, various resources, reading materials, services of volunteers, Jail Law Library; and to do other work as required.


CLASS CHARACTERISTICS

A Correctional Programs Technician is typically responsible for providing diverse recreational and inmate assistance services on an assigned shift or at a particular facility. Incumbents must exercise considerable independent judgment and initiative in promoting and regulating inmate participation, establishing rapport with inmates, determining their individual needs and suggesting appropriate alternatives. Within a reasonable period of time after appointment, incumbents are expected to perform proficiently in the various areas of the recreation and inmate assistance program. Each incumbent reports to the Correctional Programs supervisor and/or the designated supervisor or manager who directs the inmate recreation and assistance services program throughout the Sheriff’s correctional system.


EXAMPLES OF DUTIES

  1. Life Coach - Plans, coordinates and directs inmate participants in sports, games, tournaments, popular arts and handicrafts; instructs inmates in game rules and fundamental skills; instructs contestants in athletic activities to improve skills and teamwork; schedules use of facilities and equipment; provides library services; organize and maintain a small library; catalogs and shelves books, makes simple book repairs, provides book exchange services and strives to ensure inmates are aware of all programs classes and/or activities and assists in recruiting efforts, etc.; screens recreational reading and television viewing material; evaluates appropriateness of content for inmates; prepares and disseminates television viewing schedules; distributes books and games to facility libraries or inmate living areas.

  2. Developmental Programs - On request, interviews inmates regarding personal problems such as drug and alcohol abuse, lack of employment or job skills, marital conflicts and lack of child care; analyses and assesses inmates’ general needs and consults resource reference manual regarding outside agencies providing appropriate services; counsels inmates regarding availability and location of such agencies and specific services provided; recommends addition and deletion of specific agencies to and from reference manual; teaches domestic violence, anger management and great escape classes; conducts initial assessments and pre-release planning sessions as well as post release services/referrals, etc.

  3. Volunteer Coordinator - Interviews prospective community service volunteers on a preliminary basis; assesses appropriateness of services offered; refers prospects to supervisor for screening; may orient and instruct new volunteers on correctional system regulations; may schedule volunteers’ visits; monitors presentations and evaluates rapport with inmates; recommends retention or discontinuance of individual volunteers; distributes religious materials; schedules appointments and takes pictures of volunteers as well as inputs their personal information utilizing a computerized systems and assist in planning and/or or organizing meetings and/or other large events.

  4. Jail Law Library  - Functions as the liaison between the inmates and the public Law Library; coordinates slip requests processes; as needed, implements current trends/techniques into correctional services systems; may write and implement procedures; check library books in and out; shelves and circulates library books and legal materials; prepares and maintains delinquent book reports; assists in selecting, ordering, processing, and distributing library materials; copies and catalogs library materials; may drive a company vehicle to retrieve and deliver materials to public law libraries; and teaches and trains library helpers.

    All CPT’s – Utilizing various computer programs, performs data entry duties and/or maintains  records and reports for activities conducted, inmates participating in activities or violating regulations and supplies expended, inmate assessments, etc; organizes and maintains files; checks security and condition of equipment and recommends repair or replacement; requisitions supplies and equipment and oversees storage; may solicit equipment, book or other donations from local persons or organizations, works independently with general supervision with adult inmates inside minimum and/or maximum security jail facilities and any other duties as assigned.


MINIMUM QUALIFICATIONS

General Knowledge of

Group leadership methods and techniques for directing and guiding work, instructional or leisure activities of adults;

Social and emotional factors which influence human behavior;

Interviewing techniques for establishing rapport with and obtaining relevant information from individual adults with widely varying attitudes, motivations, backgrounds and problem situations;

General library principles and techniques, including basic library research tools.

Modern computer programs, Microsoft Word, Outlook, and the Internet


AND one or more of the following options 

Option I

Principles and practices of organizing and conducting recreational activities for adults; and either:

Fundamental rules, strategies, techniques, and skills of various commonly played sports and games; or

Techniques and skills of various popular arts and handicrafts.


Option II

Principles and techniques of analysis and counseling, and types of community services resources available, for assistance in dealing with individual problems of adults such as unemployment, marriage and family conflicts, substance abuse and criminal behavior

Principles, methods, and techniques of instructing adults; individually and in groups, in moderately complex subject material


Option III

Principles of interviewing skills necessary to recruit and/or work with various volunteer organizations such as community, civic, academic, social or religious organizations, and other resources where potential volunteer assistants may be contacted and recruited for the Orange County Sheriff’s Department.

Organize and implement current and/or future volunteer programs.

Communications techniques used to gather, evaluate and transmit information; effective interviewing and public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence.


Option IV

Some law terminology and/or law background

Principles of analyzing data to identify issues, problems, and solutions and determine appropriateness of information presented

Communications techniques used to gather, evaluate, and transmit information; effective public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence


Ability to

Motivate adults with limited incentives, such as correctional facility inmates, to participate in constructive individual activities and in group activities requiring cooperation and teamwork.

Adapt group activities to the participation and interest of the group.

Communicate effectively, orally and in writing.

Enter data utilizing various types of software programs

Establish and maintain cooperative relationships with inmates and staff.

Prepare detailed records and reports.

Learn, interpret and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Sheriff’s inmate recreation and assistance services program, using independent judgment and initiative.

Establish and maintain working relationships with management, employees and public libraries


Experience/Education

One year of experience which demonstrates possession of the required knowledge and abilities. Education or training which demonstrates possession of these knowledge and abilities may be substituted for up to six months of the required experience at a rate of two semester units for each month of experience or one hour of training for each hour of experience.


Desired Qualification

Ability to speak, read, write, and translate necessary documents in Spanish and/or Vietnamese


ENVIRONMENTAL CONDITIONS

Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent.  May come in contact with members of the public who become angry or impatient.  Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities


PHYSICAL REQUIREMENTS

Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weigh up to 40lbs; ability to speak and hear well enough to communicate clearly understandable in person, over the phone, and while addressing large groups of people.  Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment.


Special Requirement

Applicant must not have been convicted of any felony.

Possession of a valid California Driver License by date of appointment.

Classifications

County of Orange
Series Established: 04-06-90
Administrative Change: 10-30-92

CORRECTIONAL RECORDS SUPERVISOR SERIES

Code Class
 
0499 Correctional Records Office Manager
0498 Correctional Records Supervisor II
0497 Correctional Records Supervisor I

LEVELS

This occupational series specification describes a number of office supervisory levels which have responsibility for supervising correctional records office functions in a correctional facility.

CHARACTERISTICS

Correctional Records Office Manager: supervises through subordinate supervisors fifty or more correctional records office staff in a correctional facility of the Sheriff's Department.

Correctional Records Supervisor II: first line supervisor of correctional records and other office staff.

Correctional Records Supervisor I: trainee level for preparation of office staff to meet minimum requirements to supervise correctional records office staff within a correctional facility setting.

SUPERVISORY DUTIES

The following supervisory duties are expected to be performed at all levels when situations require (at the Correctional Records Supervisor I level, these duties may be performed under close supervision for training purposes):

Plan work and set priorities of work

Set or recommend work performance standards

Assign work to staff

Review work procedures and recommend or change procedures to be more time/cost efficient

Review and rate applications of candidates for hire or promotion to position vacancies

Interview candidates for hire or promotion

Make recommendations for hire or promotion

Train staff in how to perform the work (including office/program policies and procedures)

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review

Recommend staff performance recognition including salary merit increases

Review grievances, conduct grievance meetings and prepare written response to grievances

Conduct interviews of staff with performance problems, prepare interview/performance memos

Recommend merit increase deferral/denials or formal discipline when necessary

Conduct discipline interviews initiating formal discipline procedures

Prepare written reprimand, suspension and discharge letters

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which go beyond supervision of staff and provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive) 

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Required by...

CR Sup I

CR Sup II

CR Off Manager

Scope of supervisory responsibilities

X

X

County supervisory policies/procedures related to union contract agreements

X

X

Establish and maintain effective interpersonal relationships

X

X

X

Basic spelling and grammar

X

X

X

Add, subtract, multiply and divide whole numbers fractions, percents

X

X

X

General office procedures/equipment

X

X

X

Legal mandates on arraignment procedures/time frames

X

X

X

Court operations which ensure integrity of in-custody court lists

X

X

X

Legal release orders as defined by jail policy and statutory law

X

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Speak and write clearly and concisely to make self understood

X

X

X

Listen attentively and understand what is being communicated by subordinate and supervisory staff, by the public and by technical and managerial staff

X

X

X

Encourage the professional performance and development of subordinate staff

X

X

Identify information relevant to a problem, analyze problem and recommend effective solutions

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Write and/or verbally present clear, concise reports with related analysis and supporting information

X

Decide on effective solutions to issues and/or seek decision on same

X

X

Plan, organize and prioritize work

X

X

X

Operate specific automated programs

X

X

X

Determine what constitutes a legal booking per jail policy and statutory laws

X

X

X

Interpret court documents varying in forms, format and terminology among the Superior and municipal courts

X

X

X

Determine when a sentence is legally terminated

X

X

X

Interpret and properly apply early release statutes

X

X

X

Effectively work within daily visual and auditory contact with combative, intoxicated and/or recalcitrant individuals

X

X

X

Rotating shifts inside the security area of an adult correctional facility

X

X

X

EDUCATION/EXPERIENCE

Correctional Records Supervisor I

Two years of general office experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Correctional Records Supervisor II

Two years of general office experience INCLUDING six months of supervisory experience as a Correctional Records Supervisor I or the equivalent. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Correctional Records Office Manager

Four years of general office experience INCLUDING thirty-six months of supervisory experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least six approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
Series Established: 04-06-90
Administrative Change: 10-30-92

CORRECTIONAL RECORDS SUPERVISOR SERIES

Code Class
 
0499 Correctional Records Office Manager
0498 Correctional Records Supervisor II
0497 Correctional Records Supervisor I

LEVELS

This occupational series specification describes a number of office supervisory levels which have responsibility for supervising correctional records office functions in a correctional facility.

CHARACTERISTICS

Correctional Records Office Manager: supervises through subordinate supervisors fifty or more correctional records office staff in a correctional facility of the Sheriff's Department.

Correctional Records Supervisor II: first line supervisor of correctional records and other office staff.

Correctional Records Supervisor I: trainee level for preparation of office staff to meet minimum requirements to supervise correctional records office staff within a correctional facility setting.

SUPERVISORY DUTIES

The following supervisory duties are expected to be performed at all levels when situations require (at the Correctional Records Supervisor I level, these duties may be performed under close supervision for training purposes):

Plan work and set priorities of work

Set or recommend work performance standards

Assign work to staff

Review work procedures and recommend or change procedures to be more time/cost efficient

Review and rate applications of candidates for hire or promotion to position vacancies

Interview candidates for hire or promotion

Make recommendations for hire or promotion

Train staff in how to perform the work (including office/program policies and procedures)

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review

Recommend staff performance recognition including salary merit increases

Review grievances, conduct grievance meetings and prepare written response to grievances

Conduct interviews of staff with performance problems, prepare interview/performance memos

Recommend merit increase deferral/denials or formal discipline when necessary

Conduct discipline interviews initiating formal discipline procedures

Prepare written reprimand, suspension and discharge letters

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which go beyond supervision of staff and provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive) 

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Required by...

CR Sup I

CR Sup II

CR Off Manager

Scope of supervisory responsibilities

X

X

County supervisory policies/procedures related to union contract agreements

X

X

Establish and maintain effective interpersonal relationships

X

X

X

Basic spelling and grammar

X

X

X

Add, subtract, multiply and divide whole numbers fractions, percents

X

X

X

General office procedures/equipment

X

X

X

Legal mandates on arraignment procedures/time frames

X

X

X

Court operations which ensure integrity of in-custody court lists

X

X

X

Legal release orders as defined by jail policy and statutory law

X

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Speak and write clearly and concisely to make self understood

X

X

X

Listen attentively and understand what is being communicated by subordinate and supervisory staff, by the public and by technical and managerial staff

X

X

X

Encourage the professional performance and development of subordinate staff

X

X

Identify information relevant to a problem, analyze problem and recommend effective solutions

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Write and/or verbally present clear, concise reports with related analysis and supporting information

X

Decide on effective solutions to issues and/or seek decision on same

X

X

Plan, organize and prioritize work

X

X

X

Operate specific automated programs

X

X

X

Determine what constitutes a legal booking per jail policy and statutory laws

X

X

X

Interpret court documents varying in forms, format and terminology among the Superior and municipal courts

X

X

X

Determine when a sentence is legally terminated

X

X

X

Interpret and properly apply early release statutes

X

X

X

Effectively work within daily visual and auditory contact with combative, intoxicated and/or recalcitrant individuals

X

X

X

Rotating shifts inside the security area of an adult correctional facility

X

X

X

EDUCATION/EXPERIENCE

Correctional Records Supervisor I

Two years of general office experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Correctional Records Supervisor II

Two years of general office experience INCLUDING six months of supervisory experience as a Correctional Records Supervisor I or the equivalent. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Correctional Records Office Manager

Four years of general office experience INCLUDING thirty-six months of supervisory experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least six approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
Series Established: 04-06-90
Administrative Change: 10-30-92

CORRECTIONAL RECORDS SUPERVISOR SERIES

Code Class
 
0499 Correctional Records Office Manager
0498 Correctional Records Supervisor II
0497 Correctional Records Supervisor I

LEVELS

This occupational series specification describes a number of office supervisory levels which have responsibility for supervising correctional records office functions in a correctional facility.

CHARACTERISTICS

Correctional Records Office Manager: supervises through subordinate supervisors fifty or more correctional records office staff in a correctional facility of the Sheriff's Department.

Correctional Records Supervisor II: first line supervisor of correctional records and other office staff.

Correctional Records Supervisor I: trainee level for preparation of office staff to meet minimum requirements to supervise correctional records office staff within a correctional facility setting.

SUPERVISORY DUTIES

The following supervisory duties are expected to be performed at all levels when situations require (at the Correctional Records Supervisor I level, these duties may be performed under close supervision for training purposes):

Plan work and set priorities of work

Set or recommend work performance standards

Assign work to staff

Review work procedures and recommend or change procedures to be more time/cost efficient

Review and rate applications of candidates for hire or promotion to position vacancies

Interview candidates for hire or promotion

Make recommendations for hire or promotion

Train staff in how to perform the work (including office/program policies and procedures)

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review

Recommend staff performance recognition including salary merit increases

Review grievances, conduct grievance meetings and prepare written response to grievances

Conduct interviews of staff with performance problems, prepare interview/performance memos

Recommend merit increase deferral/denials or formal discipline when necessary

Conduct discipline interviews initiating formal discipline procedures

Prepare written reprimand, suspension and discharge letters

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which go beyond supervision of staff and provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive) 

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Required by...

CR Sup I

CR Sup II

CR Off Manager

Scope of supervisory responsibilities

X

X

County supervisory policies/procedures related to union contract agreements

X

X

Establish and maintain effective interpersonal relationships

X

X

X

Basic spelling and grammar

X

X

X

Add, subtract, multiply and divide whole numbers fractions, percents

X

X

X

General office procedures/equipment

X

X

X

Legal mandates on arraignment procedures/time frames

X

X

X

Court operations which ensure integrity of in-custody court lists

X

X

X

Legal release orders as defined by jail policy and statutory law

X

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Speak and write clearly and concisely to make self understood

X

X

X

Listen attentively and understand what is being communicated by subordinate and supervisory staff, by the public and by technical and managerial staff

X

X

X

Encourage the professional performance and development of subordinate staff

X

X

Identify information relevant to a problem, analyze problem and recommend effective solutions

X

X

Skills/Abilities

Required by...

CR Sup I

CR Sup II

CR Off Manager

Write and/or verbally present clear, concise reports with related analysis and supporting information

X

Decide on effective solutions to issues and/or seek decision on same

X

X

Plan, organize and prioritize work

X

X

X

Operate specific automated programs

X

X

X

Determine what constitutes a legal booking per jail policy and statutory laws

X

X

X

Interpret court documents varying in forms, format and terminology among the Superior and municipal courts

X

X

X

Determine when a sentence is legally terminated

X

X

X

Interpret and properly apply early release statutes

X

X

X

Effectively work within daily visual and auditory contact with combative, intoxicated and/or recalcitrant individuals

X

X

X

Rotating shifts inside the security area of an adult correctional facility

X

X

X

EDUCATION/EXPERIENCE

Correctional Records Supervisor I

Two years of general office experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test prior to passing probation.

Correctional Records Supervisor II

Two years of general office experience INCLUDING six months of supervisory experience as a Correctional Records Supervisor I or the equivalent. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

Correctional Records Office Manager

Four years of general office experience INCLUDING thirty-six months of supervisory experience. General office education/training may substitute for up to one year of experience on the basis of three semester units or equivalent equaling two months of experience.

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least six approved advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
Class Code: 0506
Established: 10-7-88

CORRECTIONAL RECORDS TECHNICIAN

DEFINITION

Under general supervision, to perform a variety of office tasks related to receiving of inmates and the maintenance, interpretation and disposition of inmate records; and to do other work as required.

CLASS CHARACTERISTICS

Correctional Records Technicians are assigned to the records section of an adult correctional facility within the Sheriff-Coroner Department and independently perform office work related to the booking, tracking and releasing of inmates. Positions in this class differ from those in other journey level office services classes because of the level of responsibility and required knowledge related to the adult inmate records function.

EXAMPLES OF DUTIES

  1. Review warrants and other court and legal documents to verify they are complete and that booking information is in accordance with applicable regulations, laws and procedures; initiate the inmate record, identifying charges and other information and updates records as additional information is received.

  2. Assemble remanding orders and prepare the documents necessary for inmate court appearances; identify conflicts in scheduled court appearances, determine which appearance takes precedence and notify affected parties.

  3. Review inmate records and established release dates to determine if Penal Code sections related to early release are applicable; revise release dates according to established guidelines.

  4. Update automated and manual inmate record and tracking systems; receive and send information to and from other agencies and jurisdictions via the phone, teletype machine, or by correspondence.

  5. Use a keyboard to enter, access, retrieve, update and change information from automated systems or to perform simple typing; operate other standard office machines including photocopying and telecommunications equipment.

  6. May perform a variety of general office tasks.

  7. May act as lead worker for employees in the same or lower level classes; assist in training new employees; act for supervisor in his/her absence.

MINIMUM QUALIFICATIONS

Eighteen months of office experience including at least six months of experience which would have developed the required knowledge and abilities related to inmate records.

One year of the required experience may be substituted by completion of 18 semester or 27 quarter units in secretarial sciences, office practices, business education or a closely related field from a recognized college; OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field.

Knowledge of

Modern office practices and procedures, including filing and operating a variety of automated office equipment.

Fundamental principles of writing and grammar.

Documents, forms and processes used in the establishment, maintenance, control and disposition of inmate records.

Ability to

Perform a broad range of office tasks.

Read and understand a variety of documents related to the receiving, maintenance and disposition of inmate records.

Understand and apply a broad range of technical data related to the inmate record-keeping process.

Effectively communicate orally, accurately receiving and transmitting information from other staff, inmates and informational sources; establish and maintain cooperative relations with security staff, inmates, members of the public and others.

Learn to operate and use a variety of electronic and automated office machines and equipment.

Use a County-approved means of transportation to travel among County facilities may be required for some assignments.

Speak, understand, read and/or write a second language in addition to English may be required for some assignments.

JLW:mm

3-31-99

Classifications

County of Orange
Class Code: 7451GE
Revised: 12-22-92
Previous Revision: 11-28-89

CORRECTIONAL SERVICES TECHNICIAN

DEFINITION

Under supervision in Sheriff-Coroner facilities, including maximum, medium or minimum security detention facilities, to perform and/or oversee inmates in maintenance and housekeeping activities such as issuing jail clothing, operating laundry and dry cleaning plant, repairing clothing and linen, cleaning and painting, stocking, issuing and ordering supplies in a warehouse or commissary, keeping records, receiving and returning inmate property, processing inmates for identification, preparing reports and performing general maintenance; to monitor inmate worker movement within a secured facility; to transport inmates by passenger vehicle; to control inmate behavior during transport; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to specific functional areas of responsibility in a County adult correctional facility. All assignments require incumbents to come in contact with the inmate population of the facility. Areas of assigned responsibility may require incumbents to oversee a small crew of inmates in work such as general cleaning, painting, laundry/cleaning plant operation or supply related work. Other assignments such as booking/identification require direct contact with inmates in fingerprinting operations, and control of inmates during intake and release. Guard station and mail room assignments involve control of and contact with inmates to a lesser degree. Most assignments require incumbents to keep detailed records and compile reports from records maintained.

Each functional area of responsibility assigned to incumbents is well-defined and constrained in decision-making authority. Incumbents have some latitude in determining work methods; however, the accomplishments required and the constraints are clearly defined. Many incumbents regularly work with and oversee inmates without the immediate presence of or access to sworn personnel, requiring good supervision/control skills and the exercise of considerable independent judgment in responding to nonconforming inmate behavior.

Incumbents may be periodically rotated through assignments, shifts (varying work hours and work days) and facilities.

EXAMPLES OF DUTIES

  1. Assigns, trains, monitors and/or oversees inmates working in the warehouse, laundry, dry cleaning plant, clothing room, receiving commissary issues or on cleaning and facility maintenance crews; inspects work to ensure productivity and prevent pilferage; reports nonconforming inmate behavior to sworn personnel.

  2. Oversees inmate workers and/or inmate recipients during their meal periods and the issue of clothing, bedding, personal and housekeeping supplies; stores inmates' personal property during custody and returns their property upon release.

  3. Prepares purchase orders, interviews vendors and places orders for a limited inventory of personal items carried in commissary; prices items in accordance with established formulas; receives, stores and inventories commissary goods; inspects inmate order forms to verify charges to inmate and welfare accounts; pulls orders and sets up for distribution to inmates; prepares reports of sales, expenditures, profits and losses; oversees inmates assisting in such work.

  4. Prepares purchase orders for institutional clothing, supplies and equipment; receives, stores, issues, distributes and maintains inventory records for a broad line of merchandise maintained in warehouse; researches special supply and equipment requests for availability and pricing information; maintains records of cost, receipt, distribution of merchandise; oversees inmates assisting in such work.

  5. Participates in booking and identifying new inmates; verifies information on booking forms; obtains signatures; oversees required inmate telephone use; obtains photographs and fingerprints of inmates; types information on standard forms.

  6. Plans daily work, assembles equipment and supplies, oversees inmates and may personally participate in cleaning, washing, waxing, refinishing and/or painting walls, windows, floors, woodwork and other surfaces or areas within jail facilities.

  7. At a guard station or front desk: screens persons in accordance with established rules, controls and maintains records of ingress and egress, monitors and controls inmate movement or activities and maintains records of inmates received into custody and released; receives, sorts, screens and distributes mail for inmates and intercepts, controls and reports contraband found in mail.

  8. Operates commercial laundry and dry cleaning equipment; requisitions detergents, cleaning fluids and related supplies; makes minor adjustments to equipment; repairs and mends clothing and bedding; keeps records of bedding and clothing on hand; oversees inmates assisting in such work.

  9. Operates County vehicle for errands, pickups, deliveries and transportation of low-risk inmates to work assignments and other destinations; monitors and controls inmate behavior during transport; operates typewriters, calculators, office machines or other equipment depending on area of assignment.

MINIMUM QUALIFICATIONS

General Knowledge of: methods and procedures of keeping a storeroom including ordering, storing and issuing a variety of supplies and maintaining records of items received and issued; methods, materials and equipment used in cleaning floors, walls and fixtures; methods used in painting and caring for paint equipment.

Ability to: train and supervise adult inmates in supply, maintenance and other assignments; read, understand and clearly instruct inmates and the general public on regulations and procedures, in English; establish and maintain cooperative and harmonious relationships with jail and inmate staff; maintain accurate storekeeping or other records, files and/or inventories; summarize records in report format; determine amounts and maintain adequate stock levels of supplies and lay out and maintain an efficient storeroom; perform simple computations such as adding, subtracting, multiplying and dividing whole numbers, decimals and fractions; learn to fingerprint and photograph inmates; learn to operate commercial size laundry and dry cleaning equipment; use a County-approved means of transportation for pickups, deliveries, errands or transportation of groups of inmates (may be required for some assignments); operate a typewriter, calculator or other office machines (may be required for some assignments).

Education/Experience: some experience and/or education and training which would demonstrate possession or application of knowledges and abilities.

License Required for Some Positions: possession of a valid California vehicle operator’s licenses, Class 2 or Class 3, depending on assignment (may be required by date of appointment for some positions).

DPL:smb

Classifications

County of Orange
Class Code: 0769
Revised & Title Changed: 11-29-7
From: Superior Court Division
Supervisor
Previous Revision: 8-14-73

COUNTY CLERK DIVISION SUPERVISOR I

DEFINITION

Under direction, to supervise General Services, Probate, Criminal or Appellate Divisions of the County Clerk's Department; to provide general clerical and ministerial services to the Superior Court; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of this class plan and supervise the activities of a division of the County Clerk’s Department providing clerical or ministerial support services to the Superior Court. Division Supervisors in this class are distinguished from Division Supervisors in the class of County Clerk Division Supervisor II in the latter’s allocation to divisions having a larger staff and a greater variety of work supervised.

EXAMPLES OF DUTIES

  1. Supervises a division performing general, special or procedural services.

  2. Conducts interviews and makes recommendations concerning the hiring and promotion of employees.

  3. Functions as an expert in technical and clerical procedural matters; answers questions from litigants, attorneys and court personnel on legal procedures, filing of documents and use of appropriate forms.

  4. Develops operating procedures and policies subject to approval by superiors.

  5. Supervises the preparation and maintenance of records, files and calendars pertaining to Superior Court activities.

  6. Supervises personnel who accept legal documents for filing; examines documents for completeness, form and conformance with legal procedures for filing.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The ministerial and clerical functions concerning General Services, Criminal, Probate or Appellate Divisions of the County Clerk’s Department.

General Knowledge of

The principles and techniques of supervision related to training, direction, control and evaluation of subordinates.

The provisions of the California Statutes and court rules and directives pertaining to the work of the County Clerk.

Principles and techniques involved in clerical procedures.

Ability to

Plan, organize, direct, coordinate and supervise the activities of a division of the County Clerk's Department; identify needs, formulate division policy and develop program objectives and procedures.

Determine the acceptability of legal documents submitted for filing.

Understand and interpret procedures, rules and regulations.

Train technical and clerical personnel.

Communicate effectively, both orally and in writing, with different levels of management and non-management personnel, the general public and others contacted in day-to-day operations.

Experience

Four years of experience performing the duties of a court clerk or a legal filing clerk in a California Superior Court including recent experience in the area of assignment.

AML:sj

10/22/99

Classifications

County of Orange
Class Code: 0767
Established: 11-29-77

COUNTY CLERK DIVISION SUPERVISOR II

DEFINITION

Under direction, to plan, coordinate and supervise the work of the Juvenile, Civil, or Court Clerk Divisions of the County Clerk’s Department; to provide general and ministerial service to the Juvenile Court or the Superior Court; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of this class plan and supervise the activities of a large, specialized staff responsible for performing clerical duties and processing legal documents in support of Superior Court activities. The size of the staff supervised and the variety of the work supervised usually requires the Division Supervisor to be primarily engaged in planning and scheduling work and supervising mainly through subordinates.

EXAMPLES OF DUTIES

  1. Supervised the activities of a specialized division.

  2. Conducts interviews and makes recommendations concerning the hiring and promotion of employees.

  3. Develops operating procedures and policies subject to approval by superiors.

  4. Consults with attorneys, judges and various agencies and departments to exchange information or resolve problems concerning procedures and operations.

  5. Answers technical questions from attorneys and the general public regarding legal procedures.

  6. Prepares or supervises the preparation of comprehensive records and reports concerning activities of the unit supervised.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The ministerial and clerical functions concerning the Juvenile, Civil, or Court Clerk Divisions of the County Clerk’s Department.

General Knowledge of

The principles and techniques of supervision related to training, direction, control and evaluation of subordinates.

The provisions of the California Statutes and court rules and directives pertaining to the work of the County Clerk.

Principles and techniques involved in clerical procedures.

Ability to

Plan, organize, direct, coordinate and supervise the activities of a large division of the County Clerk’s Department; identify needs, formulate division policy and develop program objectives and procedures.

Determine the acceptability of legal documents submitted for filing.

Understand and interpret procedures, rules and regulations.

Train technical and clerical personnel.

Communicate effectively both orally and in writing with different levels of management and non-management personnel the general public and others contacted in day-to-day operations.

Experience

Four years of experience performing the duties of a court clerk or a legal filing clerk in a California Superior Court including recent experience in the area of assignment.

AML:sj

10/22/99

Classifications

County of Orange
Class Code: 8145E2
Title Change from Chief Executive
Officer: 12-08-98
Revised and Title Changed: 2-10-95

COUNTY EXECUTIVE OFFICER

DEFINITION

Under policy direction of the Board of Supervisors, to direct departments as may be assigned by the Board of Supervisors and to exercise administrative supervision of all County offices, departments and districts which are the concern and responsibility of the Board of Supervisors; to do other work as required.

CLASS CHARACTERISTICS

The County Executive Officer (CEO) acts as the principal management official of the County and primary administrative advisor to the Board of Supervisors. The CEO is appointed by and serves at the discretion of the County Board of Supervisors.

EXAMPLES OF DUTIES

  1. Directly administers departments and functions placed in his or her charge by the Board of Supervisors.

  2. Exercises administrative supervision through all County department heads and coordinates the operation of all County departments; resolves interdepartmental problems or conflicts.

  3. Recommends to the Board of Supervisors compensation levels for department heads and adjust salaries of executive managers as delegated; where delegated by the Board of Supervisors, exercises authority over the selection, evaluation, discipline and retention of County department heads. In other cases where the Board has and retains appointing authority, may make recommendations to the Board in these areas; and be responsible for all other personnel actions deemed necessary by the Board of Supervisors.

  4. Conducts research and studies and makes investigations aimed at achieving greater economy or efficiency in County government; implements policies and procedures and modifications of administrative processes to aid in the orderly conduct of the County's administrative affairs; develops long-range programs designed to meet anticipated needs and problems.

  5. Recommends to the Board of Supervisors the creation, dissolution, merger or modification of organizational elements or programs as deemed essential for the efficiency and economical operation of the County.

  6. Supervises a staff engaged in the collection, analysis and evaluation of material and the development of recommendations concerning administrative matters.

  7. Reviews, evaluates and approves the budget estimates for all County offices, departments and districts; recommends the annual budget to the Board of Supervisors along with appropriate written and oral documentation; exercises continuous review of revenues and expenditures throughout the fiscal year to assure proper budgetary control; makes periodic reports to the Board concerning the financial condition and needs of the County; recommends fiscal controls to the Board; reviews and makes recommendations to the Board concerning all supplemental appropriations and budget transfers which require Board approval.

  8. Reviews all items on the Board agenda to ascertain that all relevant material is presented and to assure that all matters are properly presented; attends all meetings of the Board and may participate in the discussion of any matter being considered by the Board.

MINIMUM QUALIFICATIONS

Education/Experience

A combination of education and broad and extensive experience involving the planning and execution of large scale administrative programs, the budgeting and control of sizeable expenditures, the coordination of varied activities and the exercise of skill in public relations.

Knowledge of

Principles of management and public administration, including governmental budgeting.

Dynamics of staff-line relationships.

Laws relating to the administration of County government.

Current social, political, economic and scientific trends.

Principles of effective public relations.

Ability to

Exercise administrative direction over line and staff departments.

Direct the work of one or more departments.

Analyze and make recommendations on a variety of administrative and technical problems.

Present comprehensive reports and recommendations.

Speak and write effectively.

Establish and maintain effective working relationships.

Use County approved means of transportation to travel to and from work sites.

Physical Qualifications: Medical Group III - Light.

JLW:sm

12-31-98

Classifications

County of Orange
Class Code: 2547E2
Revised: 11-19-96
Revised and Title Changed: 12-05-86
From: County Library Services Manager I
Previous Revision: 8-3-76

COUNTY LIBRARIAN

DEFINITION

Under administrative direction, to plan, organize, direct and coordinate the activities of the Orange County Public Library (OCPL); and to do other work as required.

CLASS CHARACTERISTICS

The primary emphasis of this class is responsibility for providing a variety of library services to appropriate areas of Orange County. This class directs a large staff of technical and professional personnel involved in comprehensive library projects and programs and requires administrative and technical judgment that have a substantial impact on County library services. Position reports to the Chief Executive Officer.

EXAMPLES OF DUTIES

  1. Plans, organizes and directs County public library services under policy direction from the Chief Executive Officer; determines the scope and nature of required library services in the light of changing community needs, and plans for the extension and modification of public library services; confers with officials and groups interested in extended library services to arrange for facilities and directs the planning and staffing of new library branches.

  2. Directs and evaluates the work of principal subordinates; oversees the operation of the Public. Bibliographic and Special Services Sections, and makes administrative decisions as to their acceptability in meeting the goals and objectives of the Orange County Library System.

  3. Establishes and directs a public relations program through personal contacts and by library staff to promote library programs, and to provide the public, civic groups, public officials and others with information on library services; attends professional library meetings and conferences.

  4. Prepares annual estimates of personnel, facilities and equipment needs for the Orange County Public Library budget; evaluates cost for services and methods which reduce costs; monitors performance in regards to budget parameters and compliance with County, agency and Orange County Public Library policies; prepares reports on the activities of the Orange County Public Library and other special reports as required.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Library principles, techniques and programs and their relationship in meeting community needs.

Principles and practices of management necessary to plan, analyze, develop and direct a comprehensive public library system.

Provisions of the Education Code and other legislation pertaining to County libraries.

Principles and practices of librarianship, including the problems and procedures involved in operating a readers service program through a large branch library system, and the technical services such as cataloging, reference research, bibliography and computer automation for circulation and processing library materials.

Ability to

Direct, control and evaluate a large subordinate group and maintain consistency with program objectives and standards of a major agency; initiate, plan, organize, evaluate and coordinate work assignments with a minimum of direction and control.

Define problem areas, perform and supervise the collection, interpretation and evaluation of library data; validate conclusions; define and select alternatives, persuade, rationalize and project consequences of decisions and/or recommendations; plan, coordinate and initiate action necessary to implement recommendations or decisions.

Communicate and interact with personnel at all organizational levels; instruct, persuade, negotiate and motivate individuals with diverse backgrounds and business interests.

Education/Experience

Possession of a graduate degree in Library Science and considerable experience which would demonstrate the application of the knowledges and abilities listed above, including experience in directing comprehensive programs in a major library system.

SHS:gjs
11-13-96

Classifications

County of Orange
Class Code: 7421
Revised: 3-28-86
Previous Revision: 5-10-77

COUNTY PROBATION OFFICER

DEFINITION

Under administrative direction of the Board of Supervisors, to plan, organize, coordinate and direct the activities of the Probation Department; and to do other work as required.

APPOINTMENT AUTHORITY

From a list of persons certified by the Personnel Director as being eligible, appointment to the position of the County Probation Officer shall be made by the Board of Supervisors with the concurrence of the Presiding Judge of the Superior Court.

CLASS CHARACTERISTICS

The County Probation Officer is responsible for the overall direction, administration and coordination of the operations and programs of the Probation Department and Juvenile Institutions. These activities are carried out under the administrative direction, fiscal policy and priority determination of the Board of Supervisors, and under the functional direction and guidance of the courts in accordance with their legal responsibilities.

EXAMPLES OF DUTIES

  1. Consults with the Board of Supervisors and the courts and receives general policy direction and guidance; directs the planning, implementation and modification of policies and procedures to improve the cost effectiveness of Probation Department services and reflect changing program needs.

  2. Assigns functions and projects to the various divisions; coordinates the operation of Probation Department programs and services; formulates and interprets policies for subordinate staff; directs the development of program and research evaluation for planning, assigning priorities and measuring objectives; establishes and evaluates program objectives; develops and maintains various reports on the effectiveness of current operations and programs to keep the Board of Supervisors, courts and community fully informed on the activities of the Department; compiles a variety of statistical and financial reports on the effectiveness of services; performs various duties required of a department head relating to preservation and protection of public property.

  3. Directs preparation of the Department’s budget; presents the annual budget to the Board of Supervisors by written documentation and oral presentation; reviews revenues and expenditures to assure budgetary control; submits periodic reports to the Board of Supervisors concerning the financia1 condition and needs of the Department.

  4. Selects top-level management personnel; directs their training development; directs and consults with management staff in developing goals for the various divisions of the Probation Department; evaluates the performance of top level management employees.

  5. Develops and maintains effective working relationships with other social and law enforcement agencies, public officials, the judiciary, and community organizations and groups in order to assess needs, develop priorities and maintain efficient and effective services.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer and probation officer/institutional counselor status that are prescribed by the California Government and Penal Codes and regulations of the California Peace Officer Standards and Training Commission and California Board of Corrections for the class of Deputy Probation Counselor and/or Deputy Probation Officer II.

License Required

Possession of a current and valid California Class 3 Driver License by date of appointment. Possession of a current and valid California Class 2 vehicle operator’s license may be required on or after date of appointment as determined necessary to meet the needs of the Probation Department.

Thorough Knowledge of

The principles of organization and management necessary to direct and coordinate the activities of a large, multifunction department.

General Knowledge of

Laws, regulations and procedures that apply to probation services; functions and relationships of the courts and the various levels of government.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive probation services organization; recommend policy, identify needs, establish priorities, determine objectives, and develop and design programs and operations to meet probation services objectives.

Evaluate the adequacy of procedures, departmental resources, programs and services; prepare and execute a departmental budget.

Perform effectively to meet program goals and objectives in conformity with County policy and existing legal requirements; establish and maintain effective working relationships with others; deal tactfully and persuasively with others in controversial situations.

Use communication skills and techniques required for gathering and transmitting information for interviewing, counseling, instructing, persuading and directing individual and group discussions at all levels of organization.

Education/Experience

A bachelor’s degree in a behavioral science or related subject and broad and extensive top-level management experience in an appropriate area such as but not limited to: criminal probation or parole; correctional, rehabilitative and/or detention institutions; criminal justice systems.

OR

A combination of education and/or equivalent and relevant probation-related experience required to develop the knowledge’s and abilities listed above as minimum qualifications.

MHH:sj

10/5/99

Classifications

County of Orange
Series Established: 12-03-10

COUNTYWIDE ENTERPRISE IT DIRECTOR
(Administrative Manager III)

DEFINITION

Manages a County IT Division or Program within the Central County Information Technology department through multiple subordinate unit managers or supervisors.  Duties include supervising/managing others through subordinate supervisors/managers; giving direction to staff; making program and policy recommendations to central IT executive management; setting the vision/mission for the assigned program or division; establishes division or program goals and objectives and ensures attainment of them; exercises a significant level of discretion and accountability in program decisions and work to be accomplished, including changing priorities for subordinate staff within the scope of assignment; directs the management of projects; performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the highest level in the County, central IT management class, which is distinguished from the first and second levels by the broader scope and complexity of managing a Countywide program or function, that creates policy and standards for all agencies/departments.    Incumbents report to Executive Management, working from general directives or broadly defined missions of the assigned department. Incumbents may directly supervise a variety of management, supervisory, professional, technical and/or other support staff. 



EXAMPLES OF DUTIES

  • Develops IT division or program strategic plans, objectives and priorities.
  • Determines IT organizational structure, staffing needs, and work strategies.
  • Works in conjunction with budget staff to develop and administer annual IT budget; approves and tracks expenditures; reviews and approves costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
  • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
  • Supervises the work of professional, technical and/or other employees through subordinate supervisors/managers; ensures that they have adequate resources to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives.
  • Assumes responsibility for staff development and training; evaluates employee performance; identifies individual training needs and works to ensure those needs are met.
  • Designs, directs and oversees work section quality assurance activities.
  • Meets and consults with customers and vendors regarding service delivery needs; oversees the design, development, delivery and/or implementation of IT products to meet those needs.
  • Oversees the development of specifications for “requests for proposal” pertaining to external services; reviews submissions and provides recommendations on vendor selection.
  • Works with purchasing staff for procurement of services and goods required.
  • Directs the management of projects to enhance and/or upgrade technology services and utilization.
  • May manage large complex projects that require varying levels of staff and resource support.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of public administration, including budgeting, staff development, customer service and human resource management.
  • Principles and practices of management, supervision and leadership.
  • IT best practices, standards, policies and procedures.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Advanced project and portfolio management principles, practices and techniques.
  • Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design principles.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database design, standards, and operational processes.
  • Advanced operational characteristics of local and wide area network systems.
  • Advanced operational characteristics of communication systems, equipment and devices.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Plan, organize and manage and direct the work of information technology staff.
  • Manage and supervise subordinate employees who perform professional information technology work through subordinate managers.
  • Develop work and operating plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Develop and monitor the budget for the assigned program or division.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

One year of experience as an Administrative Manager II with the County of Orange;

OR

Five (5) years of responsible information technology-related experience that provided the knowledge and abilities identified above;

A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field may substitute for two (2) of the required years of experience. 

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor’s degree, which is directly related to the competencies and attributes required of this position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.


PREFERRED EXPERIENCE/EDUCATION

Experience
:  Two (2) years of information technology experience equivalent to an Central IT Domain Manager or Information Technology Manager II or 12 years information technology-related experience that provides the knowledge and abilities identified above.

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is preferred. 

Special Requirements:  Depending upon assignment, demonstrated professional level competency and/or certifications pertaining to the discipline to which the incumbent is assigned may be required.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Revised and Title Changed: 10-29-82
From: Crafts Foreman
Established: 4-3-73

CRAFT SUPERVISOR I SERIES SPECIFICATION

Class Code

Class Title

   

3180

Craft Supervisor I/Structural

3182

Craft Supervisor I/Electrical, Mechanical

DEFINITION

Under general supervision, to assign, direct and review the work of journey craft workers, and helpers; to coordinate work operations; to solve problems related to the work supervised and to do other work as required.

CLASS CHARACTERISTICS

The Craft Supervisor I is a full-time supervisor responsible for control over work operation and subordinates and accountable to superiors for the quantity and quality of work done. Incumbents normally act within general instructions, standard procedures and established policy and are responsible for ensuring the efficient and economical accomplishment of work assignments by subordinates.

Shop Planner differs from the Craft Supervisor I by its emphasis on planning and coordinating current and future projects rather than supervising journey craft workers. Craft Supervisor I differs from Craft Supervisor II in that incumbents in the Craft Supervisor I class are responsible for a single unit of craft workers rather than second level supervisors over multiple units. Craft Supervisor II is more involved in long range planning including problems of priorities, and allocation of staff.

EXAMPLES OF DUTIES

  1. Supervises the work of journey craft workers and helpers; selects individual workers and assigns particular work or tasks to be performed, explains work requirements, methods and procedures as needed; defines standards of quality and quantity to be met; confers with and advises subordinates on technical problems.

  2. Coordinates the work of the unit supervised with other units that may be involved and with the department receiving service; assures that material is on hand or delivered to work sites so as not to delay work.

  3. Instructs subordinates on difficult work operations; reviews work while in progress or on completion; changes work plans, work assignments and methods to reduce or control costs and to accomplish the work of the unit as effectively as possible.

  4. Sets performance standards expected of subordinates, makes formal appraisal of their work performance and determines training needs; initiates recommendations for promotion or reassignment of subordinates; counsels employees, adjusts informal complaints and grievances through discussion with employees; initiates disciplinary action as needed.

  5. Maintains records of work performed and parts and materials used.

  6. Advises supervisor of failure of heating or cooling equipment or its loss of effectiveness in any major building and makes recommendations for corrective action.

  7. Confers, advises, and directs the efforts of contracted vendors on jobs with limited monetary cost.


MINIMUM QUALIFICATIONS

Thorough Knowledge of

Building codes pertinent to specified trades appropriate to the assignment.

Safety precautions that must be taken while working in hazardous locations.

General Knowledge of

The methods, tools and materials of specified building trades.

Methods of training crafts workers.

Ability to

Assign, schedule and supervise work effectively.

Estimate accurately labor and materials cost for construction and repair.

Read blueprints and follow written and oral instructions.

Perform addition, subtraction, multiplication and division dealing with linear, area and volume measurements.

Maintain records and prepare reports on work in progress.

Instruct subordinates in work methods and department procedures and policies.

Experience

Considerable crafts related experience which would demonstrate possession of the knowledges and abilities listed above.

License Required

Possession of a valid California Driver License, Class 3 or higher by date of appointment.

GRM:rb

10-2-98

Classifications

County of Orange
Revised and Title Changed: 10-29-82
From: Crafts Foreman
Established: 4-3-73

CRAFT SUPERVISOR I SERIES SPECIFICATION

Class Code

Class Title

   

3180

Craft Supervisor I/Structural

3182

Craft Supervisor I/Electrical, Mechanical

DEFINITION

Under general supervision, to assign, direct and review the work of journey craft workers, and helpers; to coordinate work operations; to solve problems related to the work supervised and to do other work as required.

CLASS CHARACTERISTICS

The Craft Supervisor I is a full-time supervisor responsible for control over work operation and subordinates and accountable to superiors for the quantity and quality of work done. Incumbents normally act within general instructions, standard procedures and established policy and are responsible for ensuring the efficient and economical accomplishment of work assignments by subordinates.

Shop Planner differs from the Craft Supervisor I by its emphasis on planning and coordinating current and future projects rather than supervising journey craft workers. Craft Supervisor I differs from Craft Supervisor II in that incumbents in the Craft Supervisor I class are responsible for a single unit of craft workers rather than second level supervisors over multiple units. Craft Supervisor II is more involved in long range planning including problems of priorities, and allocation of staff.

EXAMPLES OF DUTIES

  1. Supervises the work of journey craft workers and helpers; selects individual workers and assigns particular work or tasks to be performed, explains work requirements, methods and procedures as needed; defines standards of quality and quantity to be met; confers with and advises subordinates on technical problems.

  2. Coordinates the work of the unit supervised with other units that may be involved and with the department receiving service; assures that material is on hand or delivered to work sites so as not to delay work.

  3. Instructs subordinates on difficult work operations; reviews work while in progress or on completion; changes work plans, work assignments and methods to reduce or control costs and to accomplish the work of the unit as effectively as possible.

  4. Sets performance standards expected of subordinates, makes formal appraisal of their work performance and determines training needs; initiates recommendations for promotion or reassignment of subordinates; counsels employees, adjusts informal complaints and grievances through discussion with employees; initiates disciplinary action as needed.

  5. Maintains records of work performed and parts and materials used.

  6. Advises supervisor of failure of heating or cooling equipment or its loss of effectiveness in any major building and makes recommendations for corrective action.

  7. Confers, advises, and directs the efforts of contracted vendors on jobs with limited monetary cost.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Building codes pertinent to specified trades appropriate to the assignment.

Safety precautions that must be taken while working in hazardous locations.

General Knowledge of

The methods, tools and materials of specified building trades.

Methods of training crafts workers.

Ability to

Assign, schedule and supervise work effectively.

Estimate accurately labor and materials cost for construction and repair.

Read blueprints and follow written and oral instructions.

Perform addition, subtraction, multiplication and division dealing with linear, area and volume measurements.

Maintain records and prepare reports on work in progress.

Instruct subordinates in work methods and department procedures and policies.

Experience

Considerable crafts related experience which would demonstrate possession of the knowledges and abilities listed above.

License Required

Possession of a valid California Driver License, Class 3 or higher by date of appointment.

GRM:rb

10-2-98

Classifications

County of Orange
Class Code: 3183
Revised: 10-12-94
Previous Revision: 10-29-82

CRAFT SUPERVISOR II

DEFINITION

Under general direction, to plan, organize, prioritize and coordinate the maintenance, repair and construction work of a major section of GSA/Facilities Operations and do other work as required.

CLASS CHARACTERISTICS

This is a second line supervisor of a major section of GSA/Facilities Operations composed of two or more units of skilled and semi-skilled trades staff engaged in facilities maintenance, repair and construction activities and/or the supervision of the County’s Central Utility Plant. The emphasis in this class is on planning, organizing, internal and external coordination and the evaluation of service delivered by staff and contractors and on solving complex problems associated with the work of the section.

EXAMPLES OF DUTIES

  1. Plans, organizes, directs and supervises, through subordinate supervisors, the maintenance, repair and construction activities of a major section of GSA/Facilities Operations. Through a subordinate supervisor may also plan, organize and direct the operation of the County’s Central Utility Plant.

  2. Establishes project priorities; confers with staff of other Agencies and Departments and with other Facilities Operations sections to determine project scope and budget, to resolve complex technical problems and to coordinate work schedules, logistics, project sequence and timelines.

  3. Establishes work methods and procedures for section supervised; monitors and evaluates work in progress and upon completion to ensure that project goals and Function quality standards were met; adjusts priorities as needed.

  4. Determines section’s training needs and arranges for or provides training on complex work operations, work safety, County, Agency and Function policies and procedures, new technology and equipment and Federal, State and local laws relative to the construction industry.

  5. Sets section performance standards; monitors employee performance through subordinate supervisors and ensures that expectations are uniformly met; counsels subordinate supervisors on the handling of employee performance problems and discipline; hears and responds to grievances.

  6. Through subordinate supervisors monitors contract compliance of vendors providing services through standing contracts; provides feedback to manager and to the Chief, Facilities Contracts on vendor performance and prepares written recommendations for contract and section budget.

  7. Maintains a variety of records on section projects, materials and equipment; prepares narrative and statistical reports on section activities for Function management, Agency/Department clients and for external compliance agencies; prepares reports regarding complex technical, logistics and coordination problems associated with the work of the unit.

  8. Interacts with staff at various levels in the County organization for the purposes of project planning and problem resolution.

  9. (In the Central Utility Plant assignment) Through a subordinate supervisor, monitors the twenty-four hour operation of the County’s Central utility plant to ensure adequate staffing and that heating and cooling systems are operational in all buildings served at all times; advises appropriate management of major equipment failures and ensures that immediate corrective action is taken.

  10. Coordinates the review of blueprints and/or the inspection of buildings for the purposes of making recommendations relative regarding building maintenance issues to GSA/Architecture and Engineering and GSA/Real Estate.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Characteristics, methods, trade practices, task sequences, tools, materials and equipment used in the construction, alteration, maintenance and repair of large, complex facilities.

Uniform Building code, Cal-OSHA building construction safety regulation and accident and injury prevention methods; Federal, State and local rules and regulation pertaining to handling and disposal of hazardous material in the construction industry.

Supervisory principles, methods and practices (For Central Utility Plant assignment) Operations, repair and maintenance requirements for the effective management of a major utility plant providing heating and cooling services to a variety of complex facilities.

(For HVAC Assignment) Characteristics, Trade practices, tools, materials, equipment and automated systems associated with the maintenance, repair and operation of air conditioning, heating and refrigeration systems.

General Knowledge of

The planning and estimating process including appropriate job sequences used in building structures and standardized engineering guides and other trades information used in estimating and computing maintenance, repair, construction and material costs.

The planning, preparing and monitoring of a utilities budget of a large, diverse organization.

ADA as it pertains to facility alterations and employment.

Personal computers used for maintaining project and shop records and the generation of narrative and statistical reports.

Current building material sources and procurement methods and practices associated with the construction industry.

Characteristics of structural, electrical, plumbing, heating and air conditioning systems found in office buildings and large, complex facilities.

Some Knowledge of

The administration and monitoring of facilities contracts.

Budget estimating.

Ability to

Plan, organize and direct, through subordinate supervisors, the maintenance, repair and construction work of a major section of GSA/Facilities Operations.

(For Central Utility Plan assignment) Supervise the operation and maintenance of the County’s Central Utility plant.

Solve complex technical, logistics and customer relations problems associated with the work of the assigned section.

Communicate effectively both orally and in writing with staff, County Agency/Department clients, other Facilities Operations Function staff, contractors, vendors and suppliers.

Read and interpret blueprints and evaluate working sketches and building construction specifications to comply with safety codes and safety regulations.

Learn the unique characteristics and requirements of the facilities serviced by the unit.

Perform mathematical calculations associated with the construction trades including addition, subtraction, multiplication and division involving linear, area and volume measurement.

Read, write, speak and understand English fluently.

Utilize a computer for research, record keeping and to prepare narrative and statistical reports.

Use a County approved means of transportation.

Sit for prolonged periods of time, stand, bend, stoop, twist, climb, walk and lift up to ___ pounds; communicate clearly on the telephone.

Education/Experience

Considerable education, experience and training that would have developed the knowledges and abilities listed in the minimum qualifications.

Certificate/License Required

Possession or ability to obtain before appointment the certification of Universal Technician as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants may be required for assignments.

Possession by date of appointment a valid California Driver’s License Class C or higher.

Special Requirements

Must pass a criminal background investigation to the satisfaction of the County.

PAC:mm

10-31-94

Classifications

County of Orange
Class Code: 8908
Established: 9-9-88

CRIME PREVENTION SPECIALIST

DEFINITION

Under general supervision, to coordinate crime prevention programs and community relations activities for the Sheriff-Coroner department; make public presentations to community groups and facilitate community crime prevention efforts; perform various public relations and administrative tasks related to crime prevention; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of this class support Deputy Sheriffs by performing tasks that are essential to crime prevention functions, but which do not require the training and law enforcement experience that is characteristic of the fully trained Deputy.

Incumbents may be assigned substantially full responsibility for setting up meetings and giving lectures and presentations to community groups; writing and producing crime prevention materials for public distribution and completing monthly statistical reports.

EXAMPLES OF DUTIES

  1. Schedule and conduct neighborhood watch meetings, including exhibits and slide presentations on a weekly basis; furnish neighbors with suggestions and information on home security, including locks, alarms, security systems, lighting, marking of personal property and proper use of the 911 emergency phone system.

  2. Keep records of neighborhood watch organizations, block captains and the number of participants; maintain liaison and follow-up with established neighborhood watch programs.

  3. Contact Sheriff’s Investigators to determine particular crime trends in areas targeted for neighborhood watch programs; review information and inform public of specific problems at neighborhood watch meetings.

  4. Write articles for quarterly newsletter such as interviews with block captains and information on area crime trends; coordinate printing and distribution to neighborhood watch organizations County-wide; prepare and update brochures and bulletins on crime prevention programs.

  5. Schedule Officer Friendly Program at elementary and preschools and may assist Deputy in presentations; develop and present McGruff puppet presentations for special child safety topics.

  6. Schedule and conduct bicycle safety programs held at elementary and intermediate schools; assist schools with requests for bicycle rodeos where children are graded on their actual riding ability.

  7. Coordinate and present "Kidprint" juvenile fingerprint program at County schools, provide training and materials for kidprint program to private organizations. Fingerprint adults, juveniles, and children at fairs and community events.

  8. Coordinate and staff informational booths at County fairs and other community events. Act as liaison between local community groups and Sheriff-Coroner Department by arranging departmental presentations to civic groups, service clubs, business organizations and youth groups. May make presentations to these groups on occasion.

  9. Receive statistical reports from Records Bureau and review data to monitor local crime patterns and verify that current crime prevention efforts are appropriate. Prepare grids on crime statistics.

  10. Attend monthly crime prevention meetings with other police jurisdictions to exchange information relating to new programs and crime trends.

  11. Prepare statistical reports on Crime Prevention activities, using a word processor for statistical tracking.

  12. Train Reserve Deputies to assist with Crime Prevention activities.

MINIMUM QUALIFICATIONS

Experience

Three years of experience which demonstrates the application of the knowledges and abilities listed below.

Education or training that can be directly related to the knowledges and abilities listed under the minimum qualifications, such as public relations, communications, law enforcement or other closely related field, may be substituted for the required experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

Knowledge of

Criminal justice system and basic concepts of crime prevention principles and practices. (Suitable experience in the Sheriff’s Department or elsewhere in the criminal justice system will usually be considered qualifying.)

Principles and techniques of community relations including public speaking.

Program development including preparation of lesson plans or informational materials.

Modern office practices and procedures, including record keeping, filing and operating standard office equipment.

Ability to

Promote good public relations between the community and law enforcement agencies.

Speak effectively to groups ranging from adults to young children of elementary school age.

Prepare and deliver informational talks; use visual aids; give clear and understandable answers to questions.

Project a strong self-image, exhibit initiative and use good judgement.

Complete work assignments with a minimum of supervision.

Coordinate and schedule a wide variety of activities.

Direct and assign work of volunteers.

Accurately gather, compile and categorize statistical information in a timely manner and prepare charts, graphs and simple staff reports.

Prepare clear and concise articles for publication in newsletters and bulletins.

Spell correctly and use good English.

Add, subtract, multiply and divide numbers.

Learn to use electronic and automated office machines and equipment.

Be available to work evenings and weekends as needed.

Use a County-approved means of transportation to travel to and from work sites.

License Required

Possession of, or ability to obtain, a valid California Drivers License, Class III or higher, before date of appointment.

AMH sj

10/12/99

Classifications

County of Orange
Class Code: 1455
Revised: 8-29-72
Established: November 1964

CUSTODIAL SERVICES SUPERVISOR

DEFINITION

Under direction, to plan, organize and direct the custodial services for facilities maintained by the Building Services Department; and to do other work as required.

EXAMPLES OF DUTIES

  1. Plans, organizes and supervises a comprehensive program of custodial maintenance to accomplish a high degree of cleanliness, orderliness and sanitation in county buildings, offices, sidewalks and working spaces.

  2. Develops standards and performance criteria for cleaning operations; establishes work schedules and methods so that standards may be accomplished.

  3. Interviews, selects, assigns, supervises and evaluates employees.

  4. Inspects facilities for conformance to standards of cleanliness and attractiveness.

  5. Initiates action to have discrepancies corrected by custodial staff or notifies maintenance division of need for repair or redecoration.

  6. Plans and directs a program of in-service training for custodial personnel.

  7. Reviews or prepares supply requisitions and work orders.

  8. Prepares reports of operations, attendance and makes budget estimates on manpower, equipment and supply needs.

  9. Consults with personnel from other departments to determine special needs or schedules which are required.

  10. Prepares specifications for custodial services contracts and monitors contractors’ performance; instructs and corrects as necessary.

  11. Advise in the planning of capital projects toward designing facilities for ease of maintenance and cleaning.

MINIMUM QUALIFICATIONS

Knowledges

Thorough knowledge of the principles of organization and management including budgeting of equipment, materials and personnel.

General knowledge of the elements of supervision.

General knowledge of the methods, procedures, various types and compositions of floors, floor coverings, paints, draperies, shades, curtains, walls and equipment.

Ability to

Plan, schedule and supervise a large staff directly or through subordinate supervisors.

Evaluate space-effort relationships for various levels of custodial care.

Estimate and order amounts of custodial materials and supplies needed.

Evaluate the practicability of new methods, appliances and equipment.

Maintain records and prepare reports with regard to personnel, equipment, supplies and buildings.

Communicate in English to give and receive instructions or directions.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class III or higher.

Experience/Education

Extensive experience in custodial services or housekeeping, supervision or any equivalent combination or education or experience which provides the required knowledges and abilities.

Physical Qualifications:

Medical Group III - Light.

RC:rb

10-2-98

Classifications

County of Orange
Class Code: 1439OS
Established: August 5, 1994

CUSTODIAL WORKER

DEFINITION

Under supervision, to clean assigned areas in and around buildings; and to do other work as required.

EXAMPLES OF DUTIES

  1. Sweeps, scrubs and mops floors.

  2. Strips, waxes and buffs floors, using heavy floor care machines.

  3. Washes windows, walls and lavatories.

  4. Collects and empties trash receptacles including many large, heavy cans.

  5. Replaces light bulbs and fluorescent tubes.

  6. Dusts furniture, woodwork, fixtures and equipment and replenishes sanitary supplies.

  7. Moves furniture, cabinets and other equipment as necessary in order to clean floors.

  8. May keep simple records relating to areas cleaned and custodial supplies.

MINIMUM QUALIFICATIONS

Ability to

Operate heavy floor care scrubbing machine after minimal instruction.

Prepare cleaning materials including choosing proper tools and cleaning agents.

Read signs, labels, work schedules and simple instructions in English or Spanish.

Understand and follow oral directions in English or Spanish.

Count, add and subtract small numbers.

Speak English sufficiently to communicate basic ideas to supervisor and fellow employees may be required.

License Required

Possession of a valid California Driver’s License, Class C or higher, by date of appointment may be required for some assignments.

Physical Requirements

Requires performing heavy, fatiguing work; climbing, pushing, pulling, stooping and lifting five-gallon containers of materials and equipment weighing up to 50 pounds.

PAC:mm

Classifications

County of Orange
Class Code: 1440
Previous Revision: 7-8-80
Administrative Revision: 11-8-88

CUSTODIAN

DEFINITION

Under supervision, to clean assigned areas in and around buildings; and to do other work as required.

EXAMPLES OF DUTIES

  1. Sweeps, scrubs and mops floors.

  2. Strips, waxes and buffs floors, using heavy floor care machines.

  3. Washes windows, walls and lavatories.

  4. Collects and empties trash receptacles including many large, heavy cans.

  5. Replaces light bulbs and fluorescent tubes.

  6. Dusts furniture, woodwork, fixtures and equipment and replenishes sanitary supplies.

  7. Moves furniture, cabinets and other equipment as necessary in order to clean floors.

  8. May keep simple records relating to areas cleaned and custodial supplies.

MINIMUM QUALIFICATIONS

Ability to

Operate heavy floor care scrubbing machine after minimal instruction.

Prepare cleaning materials including choosing proper tools and cleaning agents.

Read signs, labels, work schedules and simple instructions in English or Spanish.

Understand and follow oral directions in English or Spanish.

Count, add and subtract small numbers.

Speak English sufficiently to communicate basic ideas to supervisor and fellow employees may be required.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment may be required for some assignments.

Physical Requirements

Requires performing heavy, fatiguing work; climbing, pushing, pulling, stooping and lifting five-gallon containers of materials and equipment weighing up to 50 pounds.

BTW: mm

4-27-99

Classifications

County of Orange
Class Code: 1446
Revised: 8-29-72
Previous Revision &
Title Changed: April 1971
From: Custodian Leadman

CUSTODIAN LEADWORKER

DEFINITION

Under supervision, to act as a leadworker for a group of Custodians and Housekeepers; to perform the duties assigned to Custodians; and to do other work as required.

EXAMPLES OF DUTIES

  1. Guides, checks, corrects, and reports on the work of a group of Custodians and Housekeepers while working with them.

  2. Ensures that the dusting, scrubbing, waxing, and other assignments are accomplished through efficient use of personnel.

  3. Checks work in progress and upon completion, and refers problems to supervisor.

  4. Assists in training and working with employees and evaluating their performance.

  5. Prepares simple records.

  6. Assists in testing and evaluating new custodial products and materials.

  7. May perform minor repair work on facilities or equipment.

MINIMUM QUALIFICATIONS

Knowledges

General knowledge of the methods, materials, and equipment used in cleaning and caring for floors, walls, fixtures, and furniture.

Some knowledge of the elements of supervision.

Ability to

Lead and work with employees in all phases of custodial duties.

Read and write simple messages; read signs, labels, work schedules and simple instructions in English and enter simple information on time cards, check off sheets and other records.

Count, add and subtract small numbers for recording information on time cards.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class III or higher may be required for some assignments.

Experience

Three months of full-time paid custodial or housekeeping experience or any equivalent combination of education or experience which provides the required knowledges and abilities.

Physical Qualifications

Medical Group II – Moderate

Requires performing heavy, fatiguing work; climbing, pushing, pulling, stooping, and lifting 5 gallon materials and equipment up to 75 pounds.

RC:rb

10-2-98

Classifications

County of Orange
Established 1-2-80
Revised, Title
Changed and Create
Series: from
Investigative Auditor
11-24-06

DISTRICT ATTORNEY FORENSIC ACCOUNTANT

Class Code                                                               Class Title  

7891GE                                                District Attorney Forensic Accountant

7892GE                                               District Attorney Senior Forensic Accountant

DEFINITION

To perform specialized Certified Public Accountant duties in forensic accounting field utilizing professional knowledge, education and experience by conducting forensic accounting investigations in criminal cases through examination of financial records of individuals and business firms under investigation by the District Attorney; assist Deputy District Attorney in the preparation of cases to be prosecuted; testify in court as an expert witness in forensic accounting; performs independently under general supervision and does other work as required.

EXAMPLES OF DUTIES

1.      Analyzes financial related evidence; gathers, assembles, preserves and reports facts and evidence resulting from investigation and audits; submits recommendations regarding case filing; draws conclusions and expresses opinions based on evidence.

2.      Testifies in court as an expert witness in forensic accounting, explaining in simple terms to non-accountants the significance of complex financial transactions or records.

3.      Plan and prepare cogent summaries for courtroom use as well as graphic illustrations and exhibits to summarize opinions and explain financial transactions to jurors.

4.      Support and explain challenges to conclusions under adversarial conditions and maintain composure when credibility and integrity are challenged.

5.      Serve as a member of the prosecution team with witnesses, suspects and law enforcement to designate that all important records are seized by search warrant or subpoena.

6.      Examines and analyzes financial records  including audits prepared by private CPA firms and governmental entities in connection with criminal investigations by the District Attorney; investigations and reconstructs records which have been destroyed or falsified; traces funds through bank accounts to source or to ultimate disposition; examines and summarizes bank records.

7.      Assists attorneys and investigators in interviewing suspects and witnesses to obtain information regarding financial transactions and activities; advises, instructs and guides attorneys and investigators in financial investigative techniques and on technical accounting matters.

8.      In consultation with the attorneys assigned to cases under investigation, determines the appropriateness of investigative audits, designating which records are to be seized or subpoenaed and used as evidence in specific cases.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

All Levels

Principles and practices of accounting necessary to analyze financial records evaluate complex accounting transactions. 

Auditing standards and procedures; alternate approaches to audit verification and legal requirements; audit work paper techniques and review procedures.

Bulletins and directives pertaining to auditing standards, and accounting principles as prescribed by the American Institute of Certified Public Accountants.  

Interpretation and application of legal concepts for accounting transactions.

Microsoft Excel, Access, and Power Point

General Knowledge of

All Levels

Cost accounting procedures and systems.

Business laws, general laws and rules regulating and influencing fiscal operations.

Principles and practices of electronic data processing necessary to audit financial records.

Accounting system software programs

Ability to

All Levels

Analyze financial data and draw logical conclusions.

Define accounting investigative problems.

Collect and evaluate data and make recommendations.

Prepare comprehensive, complex accounting and statistical reports.

Utilize analytical software and compile database materials, review and evaluate financials reports, working papers and procedures.

Communicate effectively, both orally and in writing.

Initiate, plan and complete work assignments with a minimum amount of direction and control.

Reconstruct books and records that have been destroyed or falsified.

Evaluate the veracity of conflicting financial information.

Prepare graphical representations of findings and conclusions.

Advise attorneys/investigators in the investigation and evidence analysis of cases involving financial records.

Identify and direct gathering of pertinent evidence during an investigation

Draw conclusions and express opinions based on the evidence

Use a County-approved means of transportation to perform field work

DA Senior Forensic Accountant

Have extensive criminal law experience testifying in court as an expert witness in the area of forensic accounting and be able to use expertise to assist in the most complex and challenging criminal investigations and prosecutions.

Mentor, and train other forensic accountants and provide guidance on complex forensic accounting issues as they prepare their analysis.

Utilize forensic accounting experience to act as a team lead for other forensic accountants.

Guide attorneys and investigators through financial investigation process in highly complex fact situations, as well as design and set in place systems to track data, evidence, and relationships between entities.

Set standards and practices for forensic accountants in the District Attorney’s office.

Lecture and teach classes relating to the use of forensic accounting in criminal cases to lawenforcement and prosecutor groups as well as civic groups.

Education/Experience

DA Forensic Accountant

Bachelor Degree in accounting, finance, or related field

Certified Public Accountant (CPA) in the State of California

Academic course work and/or professional training to qualify as an expert witness in the field of forensic accounting

                                                                   AND

Four years of experience which would demonstrate the application of the knowledge and abilities listed above as minimum qualifications or two years experience as a Forensic Accountant Education or training that can be directly related to knowledge and ability requirements such as courses in forensic accounting, statistics, auditing, litigation, investigation, evidence etc., may be substituted for up to one year of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

DA Senior Forensic Accountant

Bachelor Degree in accounting, finance, or related field

Certified Public Accountant (CPA) in the State of California

Certified Fraud Examiner (CFE) or Certified Fraud Specialist (CFS) certification  

Applicable education and/or training completed to qualify as an expert witness in the field of forensic accounting. 

                                                               AND

Five years of experience which would demonstrate the application of the knowledge and abilities listed above as minimum qualifications or five years experience as a Forensic Accountant with a Law Enforcement agency  

Special Requirement

Attend sixty hours of forensic accounting and criminal training yearly to maintain license and certification.

License Required

Valid California driver’s license, Class C or higher is required by date of appointment

Classifications

County of Orange
Class Code:  6504PO
Established:  10-12-07  

DISTRICT ATTORNEY INVESTIGATOR

DEFINITION

Under general supervision, to conduct difficult, sensitive and complex criminal and civil investigations for the District Attorney’s Office, Sheriff’s Department, Municipal Police Agencies and the Grand Jury involving the gathering of evidence for the apprehension and prosecution of person/entities, suspected of violating the laws and to do other work as required.

CLASS CHARACTERISTICS

Incumbents independently perform a wide range of criminal investigations including the more difficult; provide technical guidance and training to investigative staff and may serve as team leaders of investigative activities.  Incumbents exercise independent judgment and action in the analysis of evidence in order to determine whether a crime was committed or to obtain or develop additional evidence to support criminal prosecution.  The District Attorney Investigator class requires that the incumbent possess   experience in conducting wide variety of criminal investigations including specialized crimes and grand jury investigations.          

EXAMPLES OF DUTIES

  1. Plans, conducts and coordinates investigations to support prosecution of a wide variety of criminal and civil cases including complex fraud, environmental crimes, organized crime and political corruption.
  1. Investigates complex crimes under the jurisdiction of the Orange County Grand Jury, violations of corporate laws and highly sensitive or confidential criminal or civil matter referred to the District Attorney by municipalities.
  1. Gathers and obtains critical information and evidence through interviews of victims, suspects and witnesses; investigates crime scenes; conducts intelligence gathering by establishing and maintaining relationships with key informants and conducting stationary and mobile surveillance.
  1. Prepares reports and makes recommendations to attorneys regarding the filing of criminal complaints.  Assist attorneys in the preparation of cases for trial; requests and/or prepares subpoenas for witnesses, participates in, prepares subpoenas for witnesses, participates in, prepares and/or executes and conducts search warrant operations.
  1. Establishes and maintains strong cooperative relationships with other law enforcement and public agencies.
  1. Testifies in court as the investigating officer.
  1. Acts as a liaison and coordinates investigative activities with law enforcement officers from various agencies; coordinates the appearance of witnesses at trial and explains court procedures; conducts background investigations on new staff.
  1. Serves criminal and civil process documents, makes arrests as necessary based on probable cause, bench warrant and criminal complaints.
  1. Transports and stores evidence; operates technical investigative equipment such as computers, recorders, cameras and electronic sound equipment.
  1. Explains District Attorney Policies and Procedures as well as applicable laws and regulations to the public, other government agencies, witnesses, suspects, and victims.
  1. Prepares and maintains statistical and operational logs, records and reports; maintains computer data bases relevant to assignment.
  1. Participates in Federal, State, and local law enforcement intelligence activities.
  1. Performs extradition of prisoners from other jurisdictions.
  1. Performs County-wide criminal investigations on elected officials, attorneys, law enforcement officers and other sensitive and high profile matters.  Reviews and evaluates records maintained by any state or local agency pursuant to authorization of penal code section 832.7.
  1. Assists out of state law enforcement agencies.
  1. Provides expertise in investigative specialty areas such as narcotics, gangs, domestic violence, organized crime, officer involved shootings, and a variety of complex frauds.
  1. Transports witnesses to and from court, provides witness protection and witness relocation assistance as needed.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner or District Attorney.

Possess a current and valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or Basic Course Waiver as of date of appointment.

License Required

Possession of a valid California Driver License by date of appointment.

General Knowledge of

Methods and techniques of criminal investigation including the gathering and presentation of evidence; laws of arrest, rules of evidence and courtroom procedure; methods and use of technical investigative equipment.

Ability to

Gather, assemble, analyze and evaluate facts and evidence, draw logical conclusions and make sound recommendations; obtain information through interview and interrogation; prepare clear, concise, comprehensive reports; work effectively with a variety of law enforcement agencies; operates various technical investigative equipment.

Use firearms skillfully; operate police vehicles and other equipment under a variety of adverse field conditions; pass a medical examination for peace officers whose duties demand top physical fitness and agility and/or carry out a conditioning program to maintain good fitness; subdue and restrain a subject resisting arrest with due concern for safety of prisoner, bystanders and self.

Experience

Five years of experience as a law enforcement officer in accordance with California Penal Code Section 830.1 or its equivalent including two years of experience performing investigations of felony and high misdemeanor crimes.

Classifications

County ofOrange
Class Code:  6504PO
Established:  10-12-07  

DISTRICT ATTORNEY INVESTIGATOR

DEFINITION

Under general supervision, to conduct difficult, sensitive and complex criminal and civil investigations for the District Attorney’s Office, Sheriff’s Department, Municipal Police Agencies and the Grand Jury involving the gathering of evidence for the apprehension and prosecution of person/entities, suspected of violating the laws and to do other work as required.

CLASS CHARACTERISTICS

Incumbents independently perform a wide range of criminal investigations including the more difficult; provide technical guidance and training to investigative staff and may serve as team leaders of investigative activities.  Incumbents exercise independent judgment and action in the analysis of evidence in order to determine whether a crime was committed or to obtain or develop additional evidence to support criminal prosecution.  The District Attorney Investigator class requires that the incumbent possess   experience in conducting wide variety of criminal investigations including specialized crimes and grand jury investigations.          

EXAMPLES OF DUTIES

  1. Plans, conducts and coordinates investigations to support prosecution of a wide variety of criminal and civil cases including complex fraud, environmental crimes, organized crime and political corruption.
  1. Investigates complex crimes under the jurisdiction of the Orange County Grand Jury, violations of corporate laws and highly sensitive or confidential criminal or civil matter referred to the District Attorney by municipalities.
  1. Gathers and obtains critical information and evidence through interviews of victims, suspects and witnesses; investigates crime scenes; conducts intelligence gathering by establishing and maintaining relationships with key informants and conducting stationary and mobile surveillance.
  1. Prepares reports and makes recommendations to attorneys regarding the filing of criminal complaints.  Assist attorneys in the preparation of cases for trial; requests and/or prepares subpoenas for witnesses, participates in, prepares subpoenas for witnesses, participates in, prepares and/or executes and conducts search warrant operations.
  1. Establishes and maintains strong cooperative relationships with other law enforcement and public agencies.
  1. Testifies in court as the investigating officer.
  1. Acts as a liaison and coordinates investigative activities with law enforcement officers from various agencies; coordinates the appearance of witnesses at trial and explains court procedures; conducts background investigations on new staff.
  1. Serves criminal and civil process documents, makes arrests as necessary based on probable cause, bench warrant and criminal complaints.
  1. Transports and stores evidence; operates technical investigative equipment such as computers, recorders, cameras and electronic sound equipment.
  1. Explains District Attorney Policies and Procedures as well as applicable laws and regulations to the public, other government agencies, witnesses, suspects, and victims.
  1. Prepares and maintains statistical and operational logs, records and reports; maintains computer data bases relevant to assignment.
  1. Participates in Federal, State, and local law enforcement intelligence activities.
  1. Performs extradition of prisoners from other jurisdictions.
  1. Performs County-wide criminal investigations on elected officials, attorneys, law enforcement officers and other sensitive and high profile matters.  Reviews and evaluates records maintained by any state or local agency pursuant to authorization of penal code section 832.7.
  1. Assists out of state law enforcement agencies.
  1. Provides expertise in investigative specialty areas such as narcotics, gangs, domestic violence, organized crime, officer involved shootings, and a variety of complex frauds.
  1. Transports witnesses to and from court, provides witness protection and witness relocation assistance as needed.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a Californiahigh school proficiency examination.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner or District Attorney.

Possess a current and valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or Basic Course Waiver as of date of appointment.

License Required

Possession of a valid California Driver License by date of appointment.

General Knowledge of

Methods and techniques of criminal investigation including the gathering and presentation of evidence; laws of arrest, rules of evidence and courtroom procedure; methods and use of technical investigative equipment.

Ability to

Gather, assemble, analyze and evaluate facts and evidence, draw logical conclusions and make sound recommendations; obtain information through interview and interrogation; prepare clear, concise, comprehensive reports; work effectively with a variety of law enforcement agencies; operates various technical investigative equipment.

Use firearms skillfully; operate police vehicles and other equipment under a variety of adverse field conditions; pass a medical examination for peace officers whose duties demand top physical fitness and agility and/or carry out a conditioning program to maintain good fitness; subdue and restrain a subject resisting arrest with due concern for safety of prisoner, bystanders and self.

Experience

Five years of experience as a law enforcement officer in accordance with California Penal Code Section 830.1 or its equivalent including two years of experience performing investigations of felony and high misdemeanor crimes.

Classifications

County of Orange
Established 1-2-80
Revised, Title
Changed and Create
Series: from
Investigative Auditor
11-24-06

DISTRICT ATTORNEY FORENSIC ACCOUNTANT

Class Code                                                               Class Title  

7891GE                                                District Attorney Forensic Accountant

7892GE                                               District Attorney Senior Forensic Accountant

DEFINITION

To perform specialized Certified Public Accountant duties in forensic accounting field utilizing professional knowledge, education and experience by conducting forensic accounting investigations in criminal cases through examination of financial records of individuals and business firms under investigation by the District Attorney; assist Deputy District Attorney in the preparation of cases to be prosecuted; testify in court as an expert witness in forensic accounting; performs independently under general supervision and does other work as required.

EXAMPLES OF DUTIES

1.      Analyzes financial related evidence; gathers, assembles, preserves and reports facts and evidence resulting from investigation and audits; submits recommendations regarding case filing; draws conclusions and expresses opinions based on evidence.

2.      Testifies in court as an expert witness in forensic accounting, explaining in simple terms to non-accountants the significance of complex financial transactions or records.

3.      Plan and prepare cogent summaries for courtroom use as well as graphic illustrations and exhibits to summarize opinions and explain financial transactions to jurors.

4.      Support and explain challenges to conclusions under adversarial conditions and maintain composure when credibility and integrity are challenged.

5.      Serve as a member of the prosecution team with witnesses, suspects and law enforcement to designate that all important records are seized by search warrant or subpoena.

6.      Examines and analyzes financial records  including audits prepared by private CPA firms and governmental entities in connection with criminal investigations by the District Attorney; investigations and reconstructs records which have been destroyed or falsified; traces funds through bank accounts to source or to ultimate disposition; examines and summarizes bank records.

7.      Assists attorneys and investigators in interviewing suspects and witnesses to obtain information regarding financial transactions and activities; advises, instructs and guides attorneys and investigators in financial investigative techniques and on technical accounting matters.

8.      In consultation with the attorneys assigned to cases under investigation, determines the appropriateness of investigative audits, designating which records are to be seized or subpoenaed and used as evidence in specific cases.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

All Levels

Principles and practices of accounting necessary to analyze financial records evaluate complex accounting transactions. 

Auditing standards and procedures; alternate approaches to audit verification and legal requirements; audit work paper techniques and review procedures.

Bulletins and directives pertaining to auditing standards, and accounting principles as prescribed by the American Institute of Certified Public Accountants.  

Interpretation and application of legal concepts for accounting transactions.

Microsoft Excel, Access, and Power Point

General Knowledge of

All Levels

Cost accounting procedures and systems.

Business laws, general laws and rules regulating and influencing fiscal operations.

Principles and practices of electronic data processing necessary to audit financial records.

Accounting system software programs

Ability to

All Levels

Analyze financial data and draw logical conclusions.

Define accounting investigative problems.

Collect and evaluate data and make recommendations.

Prepare comprehensive, complex accounting and statistical reports.

Utilize analytical software and compile database materials, review and evaluate financials reports, working papers and procedures.

Communicate effectively, both orally and in writing.

Initiate, plan and complete work assignments with a minimum amount of direction and control.

Reconstruct books and records that have been destroyed or falsified.

Evaluate the veracity of conflicting financial information.

Prepare graphical representations of findings and conclusions.

Advise attorneys/investigators in the investigation and evidence analysis of cases involving financial records.

Identify and direct gathering of pertinent evidence during an investigation

Draw conclusions and express opinions based on the evidence

Use a County-approved means of transportation to perform field work

DA Senior Forensic Accountant

Have extensive criminal law experience testifying in court as an expert witness in the area of forensic accounting and be able to use expertise to assist in the most complex and challenging criminal investigations and prosecutions.

Mentor, and train other forensic accountants and provide guidance on complex forensic accounting issues as they prepare their analysis.

Utilize forensic accounting experience to act as a team lead for other forensic accountants.

Guide attorneys and investigators through financial investigation process in highly complex fact situations, as well as design and set in place systems to track data, evidence, and relationships between entities.

Set standards and practices for forensic accountants in the District Attorney’s office.

Lecture and teach classes relating to the use of forensic accounting in criminal cases to lawenforcement and prosecutor groups as well as civic groups.

Education/Experience

DA Forensic Accountant

Bachelor Degree in accounting, finance, or related field

Certified Public Accountant (CPA) in the State of California

Academic course work and/or professional training to qualify as an expert witness in the field of forensic accounting

                                                                   AND

Four years of experience which would demonstrate the application of the knowledge and abilities listed above as minimum qualifications or two years experience as a Forensic Accountant Education or training that can be directly related to knowledge and ability requirements such as courses in forensic accounting, statistics, auditing, litigation, investigation, evidence etc., may be substituted for up to one year of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

DA Senior Forensic Accountant

Bachelor Degree in accounting, finance, or related field

Certified Public Accountant (CPA) in the State of California

Certified Fraud Examiner (CFE) or Certified Fraud Specialist (CFS) certification  

Applicable education and/or training completed to qualify as an expert witness in the field of forensic accounting. 

                                                               AND

Five years of experience which would demonstrate the application of the knowledge and abilities listed above as minimum qualifications or five years experience as a Forensic Accountant with a Law Enforcement agency  

Special Requirement

Attend sixty hours of forensic accounting and criminal training yearly to maintain license and certification.

License Required

Valid California driver’s license, Class C or higher is required by date of appointment

Classifications

County of Orange
Class Code: 3518
Revised: 9-19-72
Established: 9-71

DAM OPERATOR

DEFINITION

Under supervision, to operate the Villa Park Dam and various water spreading basins and channels; to take depth measurements of the dam and retarding basins; to report on inflow and outflow; to conduct tours; and to do other work as required.

CLASS CHARACTERISTICS

This is a one position class responsible for controlling the release of water from the Villa Park Dam for imported water in the Carbon Creek and Santa Ana River systems, for making hydrologic measurements and for general inspection of the Villa Park Dam. The incumbent is required to reside on the premises, to be available for extended working hours and to take readings and record measurements seven days a week.

EXAMPLES OF DUTIES

  1. Records daily inflow and outflow of water at the Villa Park Dam, selected retarding basins and flood control channels, submits weekly and monthly reports on volume, hydraulic stream gauge measurements and rainfall and evaporation measurements.

  2. Operates release gates, irrigation gates and gasoline engine driven power plant standby units; performs minor maintenance work.

  3. Makes inspections of dam and retarding basin structures and surrounding areas; checks for cracks in concrete, plugged weep holes, excessive erosion, damage to access barricades, rodent damage and other factors which might hinder the proper operation or accelerate further damage of flood control structures; reports necessary repairs to maintenance personnel.

  4. Conducts tours of the dam to interested individuals and groups and explains construction, purpose and operation.

  5. Controls percolation of imported water in retarding basins and channels; rotates basins to maintain maximum percolation rates and minimize insect infestations; keeps records of percolation rates and minimize insect Infestations; keeps records of percolation rates and amount of water percolated; advises when drying or clearing will restore percolation rates.

  6. Serves as the key operator of the dam during storms; makes decisions as to gate operation based on water levels at Villa Park Dam and those at Santiago Dam in accordance with established procedures.

  7. Operates dam gates during non-flood periods in accordance with agreement with Carpenter and Serrano Irrigation Districts.

  8. Maintains the grounds in the immediate vicinity of the residence, irrigates or arranges for the irrigation of Villa Park Dam project landscaping; requests trespassers to leave the project area or notifies appropriate authorities of serious violation or refusal to leave the premises. 

5-13-99

Classifications

County of Orange
Class Code: 7948
Established: 8-25-89
Administrative Revision: 12-16-93

DATA CENTER OPERATIONS SPECIALIST

DEFINITION

Under general supervision, reviews operations of the data center and acts to ensure consistent and adequate levels of service to the user community under the guidelines of the GSA/Data Systems Policy and the data center services contract or acts to ensure efficient and productive use of hardware technologies and data center space requirements; and perform other duties as assigned.

EXAMPLES OF DUTIES

1.  In Production Review:

        A.  Monitors vendor staff performance in all data center operational areas.

        B.    Reviews resolutions to operational "CRISS" reports.

        C.    Reviews and approves scheduled hardware downtime.

        D.    Reviews and approves user access to the data center.

        E.    Approves the installation, maintenance and repair of data transmission circuits in support of mainframe
               driven terminals/printers.

        F.    Monitors the physical, functional and logical connecting of communications equipment with the data center.

        G.    Validates the resolution of day-to-day network oriented problems.

        H.    Coordinates the Production Technical Support Group function.

        I.    Coordinates hardware installations.

        J.    Provides input on Operations hiring decisions, staffing and performance.

        K.    Reviews and approves job scheduling to maximize work load distribution.

        L.    Assists in the review and updating of data center disaster recovery procedures.

        M.    Coordinates maintenance and repair of user equipment outside the data center.

        N.    Organizes and conducts a periodic test of disaster recovery procedures.

        O.    Insures that user department service levels are maintained.

        P.    Assists Data Systems management in the development of appropriate billing system strategies and mechanisms.

2.  In Quality Control:

        A.     Develops criteria and methods for analyzing data center hardware requirement.

        B.    Reviews and approves all plans for hardware and telecommunications equipment installations.

        C.    Reviews system growth and new development data to project hardware capacity requirements.

        D.    Analyzes hardware capacity data and validates recommendations.

        E.    Evaluates and recommends capital projects and alterations/improvements for data center (i.e., power, air, UPS).

        F.    Reviews and recommends new hardware technologies to GSA management.

        G.    Assists in the review and updating of data center disaster recovery procedures.

        H.    Approves the installation and maintenance of data transmission circuits in support of mainframe driven
                terminals/printers.

        I.    Develops plans for physical plant security of equipment and assets and monitors for compliance.

        J.    Monitors the maintenance of fixed asset inventory records.

        K.    Reviews and recommends data center staff training requirements.

        L.    Reviews and approves scheduled hardware maintenance.

        M.    Approves configuration and floor plans for hardware.

        N.    Assists Data Systems management in the development of appropriate billing system strategies and methodologies.

        O.    Manages the physical plant security system for the Data Center.

MINIMUM QUALIFICATIONS

Education

Satisfactory completion of 24 upper-division units of college-level courses or equivalent advanced courses in systems analysis and design which have provided moderate knowledge of technical and operational aspects of large scale systems environments.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

Experience

Five years of experience in the technical and operational aspects of large scale system environments including progressive project management experience.

RS:smb

Classifications

County of Orange
Class Code: 0538CL,GC,SG
Established: 10-7-88
Revised: 6-5-90

DATA ENTRY SPECIALIST

DEFINITION

Under supervision, to input data from a wide variety of source documents; to select and code appropriate data for entry; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by primary responsibility for production keyboard entry of data from a wide variety of source documents. Incumbents are expected to apply considerable knowledge of complex coding systems to independently extract and code data for entry. This class is distinguished from the Data Entry Technician class by the greater complexity of data extraction and coding and a greater emphasis on high speed data entry.

EXAMPLES OF DUTIES

  1. As a continuing, primary responsibility, uses a keyboard or data entry terminal to enter alpha and numeric data into several automated programs or formats.

  2. Receives a wide variety of source documents in different formats.

  3. Selects appropriate data for entry to the automated system; uses initiative in selecting appropriate codes from a variety of complex coding systems which have been memorized for rapid entry; may look up coding for documents which are unusual or infrequently seen.

  4. Formats and generates reports, charts and graphs.

  5. Operates, maintains and troubleshoots peripheral equipment such as scanners, printers, modems and disk drives; develops, duplicates, stores and maintains disk storage files.

  6. Identifies, clears, matches and retrieves data.

  7. Batches and routes documents; maintains workload statistics.

  8. May act as lead worker for employees in same or lower level classes; may assist in training new workers; may act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

Experience

Six months as a Data Entry Technician with the County of Orange.

OR

Two years of experience which would have developed the required knowledges and abilities, including at least one year experience in the operation of automated data processing equipment.

Education and/or training may be substituted for the required experience as follows:

Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education or a closely related field, with an emphasis on the use of automated data entry equipment, is considered to satisfy one year of required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field, with an emphasis on the use of automated data entry equipment, is considered to satisfy one year of required experience; completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field, which included training in the use of automated data entry equipment, is considered to satisfy two years of required experience.

Thorough Knowledge of

Data entry terminology and equipment.

Some Knowledge of

Procedures and regulations governing the area of assignment and the terminology and documents used.

Ability to

Key data into varied programs and formats at a rate acceptable for position requirements.

Enter, query and generate a wide range of information from a variety of data sources.

Extract data from documents of dissimilar formats.

Format and generate a wide variety of reports, charts and graphs.

Memorize and use a complex system of information codes.

Operate, maintain and troubleshoot automated data entry equipment, tapes and disks.

Understand and follow oral and written directions.

Understand the procedures and regulations governing the area of assignment and the terminology and documents used; apply that knowledge to the specific operations of the office.

VLH:smb

Classifications

County of Orange
DE Sup II and III established: 10-05-90
Sr Data Entry Op revised and title changed
to DE Sup I: 10-05-90
Administrative Change: 10-30-92

DATA ENTRY SUPERVISOR SERIES

CLASS CODES

CLASS TITLE
Supervisory Municipal
Mgmt Court
0489SM 0489SC Data Entry Supervisor III
0487SM 0487SC Data Entry Supervisor II
0486SM 0486SC Data Entry Supervisor I

CLASS CHARACTERISTICS

This series specification describes three first-line supervisory levels responsible for the supervision of data entry staff. The determination of the appropriate level for a position in the series is based primarily upon the level of staff supervised and the number of staff supervised (full time equivalents).

Data Entry Supervisor III: first-line supervisor over a staff of ten or more primarily data entry operators with two or more positions at the Data Entry Specialist level.

Data Entry Supervisor II: first-line supervisor over a staff of nine or fewer primarily data entry operators with two or more positions at the Data Entry Specialist level or over a staff of ten or more primarily Data Entry Technicians.

Data Entry Supervisor I: first-line supervisor over a staff of nine or fewer primarily Data Entry Technicians.

SUPERVISORY DUTIES

Plan work and set priorities of work.

Set or recommend work performance standards.

Assign work to staff.

Review work procedures and recommend or change procedures to be more time/cost efficient. 

Review and rate applications of candidates for hire or promotion to position vacancies.

Interview candidates for hire or promotion.

Make recommendations for hire or promotion.

Train staff in how to perform the work (including office/program policies and procedures).

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review.

Recommend staff performance recognition including salary merit increases.

Review grievances, conduct grievance meetings and prepare written response to grievances.

Conduct interviews of staff with performance problems, prepare interview/performance memos.

Recommend merit increase deferral/denials or formal discipline when necessary.

Conduct discipline interviews initiating formal discipline procedures.

Prepare written reprimand, suspension and discharge letters.

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which, in addition to supervision of staff, provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive).

Maintain security, physical maintenance, health and safety of a facility and its equipment.

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Operation of data entry machines and programs.

Operator and machine production rates and standards.

Add, subtract, multiply and divide whole numbers.

General office procedures/equipment.

By the end of the probationary period: scope of supervisory responsibilities.

Skills/Abilities

Plan, organize and prioritize work.

Encourage the professional performance and development of subordinate staff.

Listen attentively and understand what is being communicated by subordinate, supervisory and managerial staff.

Maintain cooperative working relations with others.

Meet agency/department production rates for data entry operators.

Experience/Education

Data Entry Supervisor I and II

Three years of data entry experience.

Successful completion of the basic supervision course and/or test prior to passing probation.

Data Entry Supervisor III

3 years of data entry experience including six months of supervisory experience (lead responsibility including assigning work, training staff and filling in for supervisor during supervisor's absence may apply)

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two apprvoed advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
DE Sup II and III established: 10-05-90
Sr Data Entry Op revised and title changed
to DE Sup I: 10-05-90
Administrative Change: 10-30-92

DATA ENTRY SUPERVISOR SERIES

CLASS CODES

CLASS TITLE
Supervisory Municipal
Mgmt Court
0489SM 0489SC Data Entry Supervisor III
0487SM 0487SC Data Entry Supervisor II
0486SM 0486SC Data Entry Supervisor I

CLASS CHARACTERISTICS

This series specification describes three first-line supervisory levels responsible for the supervision of data entry staff. The determination of the appropriate level for a position in the series is based primarily upon the level of staff supervised and the number of staff supervised (full time equivalents).

Data Entry Supervisor III: first-line supervisor over a staff of ten or more primarily data entry operators with two or more positions at the Data Entry Specialist level.

Data Entry Supervisor II: first-line supervisor over a staff of nine or fewer primarily data entry operators with two or more positions at the Data Entry Specialist level or over a staff of ten or more primarily Data Entry Technicians.

Data Entry Supervisor I: first-line supervisor over a staff of nine or fewer primarily Data Entry Technicians.

SUPERVISORY DUTIES

Plan work and set priorities of work.

Set or recommend work performance standards.

Assign work to staff.

Review work procedures and recommend or change procedures to be more time/cost efficient. 

Review and rate applications of candidates for hire or promotion to position vacancies.

Interview candidates for hire or promotion.

Make recommendations for hire or promotion.

Train staff in how to perform the work (including office/program policies and procedures).

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review.

Recommend staff performance recognition including salary merit increases.

Review grievances, conduct grievance meetings and prepare written response to grievances.

Conduct interviews of staff with performance problems, prepare interview/performance memos.

Recommend merit increase deferral/denials or formal discipline when necessary.

Conduct discipline interviews initiating formal discipline procedures.

Prepare written reprimand, suspension and discharge letters.

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which, in addition to supervision of staff, provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive).

Maintain security, physical maintenance, health and safety of a facility and its equipment.

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Operation of data entry machines and programs.

Operator and machine production rates and standards.

Add, subtract, multiply and divide whole numbers.

General office procedures/equipment.

By the end of the probationary period: scope of supervisory responsibilities.

Skills/Abilities

Plan, organize and prioritize work.

Encourage the professional performance and development of subordinate staff.

Listen attentively and understand what is being communicated by subordinate, supervisory and managerial staff.

Maintain cooperative working relations with others.

Meet agency/department production rates for data entry operators.

Experience/Education

Data Entry Supervisor I and II

Three years of data entry experience.

Successful completion of the basic supervision course and/or test prior to passing probation.

Data Entry Supervisor III

3 years of data entry experience including six months of supervisory experience (lead responsibility including assigning work, training staff and filling in for supervisor during supervisor's absence may apply)

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two apprvoed advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
DE Sup II and III established: 10-05-90
Sr Data Entry Op revised and title changed
to DE Sup I: 10-05-90
Administrative Change: 10-30-92

DATA ENTRY SUPERVISOR SERIES

CLASS CODES CLASS TITLE
Supervisory Municipal
Mgmt Court
0489SM 0489SC Data Entry Supervisor III
0487SM 0487SC Data Entry Supervisor II
0486SM 0486SC Data Entry Supervisor I

CLASS CHARACTERISTICS

This series specification describes three first-line supervisory levels responsible for the supervision of data entry staff. The determination of the appropriate level for a position in the series is based primarily upon the level of staff supervised and the number of staff supervised (full time equivalents).

Data Entry Supervisor III: first-line supervisor over a staff of ten or more primarily data entry operators with two or more positions at the Data Entry Specialist level.

Data Entry Supervisor II: first-line supervisor over a staff of nine or fewer primarily data entry operators with two or more positions at the Data Entry Specialist level or over a staff of ten or more primarily Data Entry Technicians.

Data Entry Supervisor I: first-line supervisor over a staff of nine or fewer primarily Data Entry Technicians.

SUPERVISORY DUTIES

Plan work and set priorities of work.

Set or recommend work performance standards.

Assign work to staff.

Review work procedures and recommend or change procedures to be more time/cost efficient. 

Review and rate applications of candidates for hire or promotion to position vacancies.

Interview candidates for hire or promotion.

Make recommendations for hire or promotion.

Train staff in how to perform the work (including office/program policies and procedures).

Evaluate staff performance, conduct performance review interviews, prepare and sign performance review.

Recommend staff performance recognition including salary merit increases.

Review grievances, conduct grievance meetings and prepare written response to grievances.

Conduct interviews of staff with performance problems, prepare interview/performance memos.

Recommend merit increase deferral/denials or formal discipline when necessary.

Conduct discipline interviews initiating formal discipline procedures.

Prepare written reprimand, suspension and discharge letters.

EXAMPLES OF OTHER DUTIES (not inclusive and will vary with position)

Positions in this series may have responsibilities which, in addition to supervision of staff, provide opportunities to develop skills in analysis, report preparation and project coordination.

Gather information to identify and analyze procedural problems; develop recommendations regarding resolution of the problems and/or act to resolve the problems.

Conduct special projects by identifying project resources, persuading key personnel to provide resources to meet project objectives and acting to ensure objectives are met (example: fund raising drive).

Maintain security, physical maintenance, health and safety of a facility and its equipment.

Administer use of automated equipment resources by controlling access to equipment, directing performance of equipment maintenance, identifying basic hardware and software problems and ensuring resources are contacted to resolve performance problems and that problems are resolved (may include limited control over information security under direction of systems professionals).

Develop, provide training and/or direct the provision of training to other than subordinate staff regarding office policies and procedures or regarding program areas related to office policies and procedures.

MINIMUM QUALIFICATIONS

Knowledges

Operation of data entry machines and programs.

Operator and machine production rates and standards.

Add, subtract, multiply and divide whole numbers.

General office procedures/equipment.

By the end of the probationary period: scope of supervisory responsibilities.

Skills/Abilities

Plan, organize and prioritize work.

Encourage the professional performance and development of subordinate staff.

Listen attentively and understand what is being communicated by subordinate, supervisory and managerial staff.

Maintain cooperative working relations with others.

Meet agency/department production rates for data entry operators.

Experience/Education

Data Entry Supervisor I and II

Three years of data entry experience.

Successful completion of the basic supervision course and/or test prior to passing probation.

Data Entry Supervisor III

3 years of data entry experience including six months of supervisory experience (lead responsibility including assigning work, training staff and filling in for supervisor during supervisor's absence may apply)

AND

Successful completion of the basic supervision course and/or test AND successful completion of at least two apprvoed advanced courses on supervisory topics, one of which must be "Discipline Workshop" offered by the County.

SUPERVISORY COURSE AREAS:
(See the current County Training Schedule for titles of actual approved classes)

*Affirmative Action
Communication
Decision Making
Delegation
*Discipline
Employee/Labor Relations
*Grievance Handling
Interaction Management
Interviewing/Selecting Employees
Motivation
Performance Evaluations
Planning/Scheduling
Problem Solving
Supervisory Interpersonal Skills
Teambuilding

*Must be County specific courses

GJS:rs

Classifications

County of Orange
Class Code: 0537CL, GC, SG
Established: 10-07-88
Revised: 6-5-90

DATA ENTRY TECHNICIAN

DEFINITION

Under supervision, to input data from a variety of source documents; to verify accuracy of input; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by responsibility for production keyboard entry and accurate verification of data. This class differs from the Data Entry Specialist class in that the emphasis of the latter class is on fast accurate entry and more complex data entry and coding.

EXAMPLES OF DUTIES

  1. As a continuing, primary responsibility, uses a keyboard or data entry terminal to enter alpha and numeric data.

  2. Reviews documents for completeness, accuracy and consistency with procedures prior to entry; returns incomplete or inaccurate documents to originator or supervisor for correction.

  3. Extracts data from documents and codes for entry.

  4. identifies, clears, matches and retrieves data.

  5. Batches and routes documents; maintains workload statistics.

  6. Generates reports, charts and graphs.

  7. Operates peripheral equipment such as scanners, printers, modems and disk drives.

  8. May act as lead worker for employees in same or lower level classes; may assist in training new workers; may act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

Experience

One year of experience in the use of automated data processing equipment.

Education and/or training may be substituted for the required experience as follows:

Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education or a closely related field, with an emphasis on the use of automated data entry equipment, is considered to satisfy the required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field, with an emphasis on the use of automated data entry equipment, is considered to satisfy the required experience.

Knowledge of

Data entry terminology and equipment.

Ability to

Key data at a rate acceptable for position requirements.

Enter, query and generate a wide range of information from a variety of data sources.

Review and verify documents.

Memorize and use information codes.

Review and verify documents for completeness, accuracy and consistency with procedures.

Understand and follow oral and written directions.

Understand the procedures and regulations governing the area of assignment, and the terminology and documents used; and apply that knowledge to the specific operations of the office.

Operate and maintain automated data entry equipment, tapes, disks.

VLH:smb

Classifications

County of Orange
Class Code: 7916
Established: 8-23-91 

DATA PROCESSING ASSISTANT

DEFINITION

Under supervision, performs complex computer functions, and independently operates system equipment and resolves standard operations problems and performs other duties as assigned.

CLASS CHARACTERISTICS

This single position class is found in the Treasurer-Tax Collector Office and performs complex computer operational functions.

EXAMPLES OF DUTIES

  1. Operates computer hardware and peripheral equipment, records job schedule sheet and releases jobs according to priority and availability.

  2. Monitors terminal for operators intervention code, changes codes and completions, enter codes to review job progress to determine availability of printers, tape drives and discs and to restart or terminate a run.

  3. Prepares reports and studies from data generated by the data processing systems and verifies that the information is correct.

  4. Assists and trains personnel in operating equipment and diagnosis operational difficulties.

MINIMUM QUALIFICATIONS

Education

Satisfactory completion of 12 units of college-level courses or the equivalent which have provided a general understanding of computer operations concepts and familiarity with systems equipment.

Experience

One year of work related experience in a systems environment.

BB:smb

Classifications

County of Orange
Class Code: 0485
Established: 1-5-82

DATA PROCESSING OPERATOR

DEFINITION

Under supervision, to enter data into, operate and maintain a minicomputer; and to other work as required.

CLASS CHARACTERISTICS

This class is distinguished from the class of Data Entry Operator III by its operation and maintenance of minicomputer and peripheral equipment in addition to entering data; whereas positions in the Data Entry Operator III class mainly key data for entry. This class is distinguished from the Computer Operator class in that positions in this class operate and maintain all parts of a data processing system including a computer and its peripheral equipment; whereas positions in this class mainly operate and maintain minicomputers.

EXAMPLES OF DUTIES

  1. Turns on, sets up and monitors the operation of a minicomputer; mounts and dismounts tapes and disk packs; checks tapes and disks for obvious defects that could cause processing problems.

  2. Enters additions, deletions or corrections of data directly into a minicomputer.

  3. Makes adjustments to minicomputers and peripheral equipment when problems occur by following prescribed instructions; describes more difficult problems to professional staff over the telephone and carries out instructions in addition to performing basic maintenance.

  4. Sets up, adjusts and operates high speed printers, tapes and disk drive units; loads and unloads various types of form paper for high speed printers.

  5. Performs miscellaneous clerical duties when not working on the minicomputer and peripheral equipment.

MINIMUM QUALIFICATIONS

Ability to

Operate and perform maintenance on a minicomputer and peripheral equipment used in the support of computer operations.

Load, unload and label tapes and disks which are used in support of minicomputer operation.

Examine tapes, disks or other materials for creases, tears or other defects that could result in processing problems.

Trace problems in a minicomputer and peripheral equipment to source and correct according to procedures; explain problems not covered by procedures to professional staff and then correct per instructions.

Perform miscellaneous clerical duties.

WCB:rb

10-09-98

Classifications

County of Orange Series Established: 8-25-89
(Systems/Prog Analyst Series is
revision and title change from Sr. Sys
Analyst through Sys Analyst III)
Administrative Revision: 7-26-93
Administrative Revision: 12-16-93

SYSTEMS OCCUPATIONAL SERIES

CLASS CODES CLASS
Non-Courts Sup Court Muni Courts
7953SM INFORMATION SYSTEMS SUPERVISOR (supervises a large systems division through subordinate systems supervisors)
7933SM DATABASE & SECURITY ADMINISTRATOR (develops and monitors County-wide data and security administrative policies and procedures or manages and administers an agency’s data base and security systems)
7940SM  

 

PRINCIPAL TECHNICAL SYSTEMS SPECIALIST (plans and administers County-wide telecommunications systems and local area network projects)
7939SM SENIOR TECHNICAL SYSTEMS SPECIALIST
7906GE TECHNICAL SYSTEMS SPECIALIST (plans, develops and administers, complex agency/department-wide telecom and local area network systems)
7925SM SENIOR SYSTEMS PLANNING ANALYST (plans, administers, reviews and provides consultation regarding agency and departmental systems projects)
7924SM 7924SS 7924SC SENIOR SYSTEMS/PROGRAMMER ANALYST (section supervisor)

7922GE

7922SG 7922GC SYSTEMS/PROGRAMMER ANALYST II (project leader)
7920GE 7920SG 7920GC SYSTEMS/PROGRAMMER ANALYST I

 

SPECIALTIES AND LEVELS

This occupational series specification describes a variety of systems related administrative and technical assignments which may be found either singly or mixed in any particular systems position. Job titles are designed and salary levels are set to allow allocation to title and salary based upon the primary focus of a position’s duties.

Positions in this series may have analytical, project supervision/leadership and/or administrative responsibilities in various systems related specialty assignments including but not limited to those identified below. However, a position will be evaluated and allocated in accordance with a systems position evaluation plan. The plan uses the following factors and factor considerations as guides to determining a position’s class.

Factor Factor Consideration
Complexity System environment; problem solving and innovation required within that system
Technical Managerial Technical knowledge and experience required to perform the job Program/contract management; project supervision/leadership; coordination; internal and external contract (purpose and degree of)
Impact Impact of the job on the organization and on its financial and physical assets

 

ADMINISTRATIVE AND TECHNICAL ASSIGNMENTS OF THIS SERIES

Systems project management and administration: Responsible for systems development, implementation and maintenance; may include developing or overseeing the development of requests for proposals, evaluation of bids and contract negotiation and administration. Depending upon level, may review projects for consistency with County policy and administrative reporting requirements, may direct projects from concept through implementation and maintenance through consultants, through one or more permanent teams of systems staff, or through any combination of consultants and permanent systems staff. Higher level specialized positions may develop and recommend policies for and monitor a major complex segment of County-wide systems or manage and administer a major complex segment of agency-wide systems.

Systems analysis: Typically responsible for user liaison, systems specification, systems design and project control. Depending upon level, may administer an agency-wide computer and local area network system, supervise or act as lead over other systems staff and, occasionally, assist in the programming effort.

Programming analysis: Performs detailed program design, coding, testing, debugging, documentation and implementation of computer applications. May include specialized areas such as engineering and science. May specialize in real-time interactive systems with personal computers and personal computer networks. May specialize in on-line interactive systems within system environments ranging from moderate sized mini systems to complex multiple main-frame systems. Systems may vary in degree of capacity utilization.

Communications and technical programming analysis: At higher levels, plans, develops, administers and monitors County-wide or agency-wide telecommunications and local area network projects. At lower levels, performs detailed program design, coding, testing, debugging, documentation and implementation of data and voice communications software. Within a user organization, evaluates communications hardware/software, modifies vendor software for organizational needs, maintains existing software and functions as technical advisor to applications programmers. Within user environment, may design networks, evaluate tariffs and interface with common carriers.

Systems (software) programming and analysis: Creates and/or maintains operating systems, communications software, data base systems, data base packages, compilers, assemblers, utility programs, etc. Within user organization, typically supports applications programming, provides hardware/software planning and evaluation, modifies existing and creates special-purpose software, maintains and modifies vendor software packages, develops programming standards, oversees technical training, and ensures systems efficiency and integrity.

Data base analysis: At higher levels, develops and monitors County-wide data base and security systems or administers agency-wide data base and security systems. At lower levels, designs and controls the use of an organization’s data resources. Responsibilities range from the design and creation of physical data structures and logical views of data elements to procedures to insure data security, data base backup/recovery and elimination of data redundancy. Uses the facilities of data base management systems and data dictionary software packages to control data usage.

Office automation analysis and support: Evaluates, implements and interconnects microcomputers, word processors and office teleprocessing products to allow various levels of management access to data base management systems, electronic mail, query facilities, spread sheets and decision support systems. Establishes methods and criteria for evaluation of office automation hardware/software. Acts as central source for the selection, training and use of a wide range of "off-the-shelf" software; provides user training and support.

MINIMUM QUALIFICATIONS

Education

Systems/Programmer Analyst I: At the time of appointment, successful completion of 12 units of college level or equivalent course work which indicates candidate has a basic conceptual knowledge of systems analysis and/or programming analysis.

All other levels: At the time of appointment, successful completion of 24 units of college level or equivalent course work which indicates candidate has a sound conceptual understanding of most technical systems concepts.

All levels: For some positions, considerable experience directly related to the position beyond the required minimum may be substituted for the educational requirement.

Experience
Level Number of years experience in successfully completing systems projects or project assignments related to the areas defined above
Information Systems Supervisor 6 years of progressively responsible experience among a wide range of specialties including progressive responsibility for systems project management and administration
Data Base & Security Administrator
Principal Technical Systems Specialist
6 years of progressively responsible experience in the area(s) of specialization being recruited
Senior Technical Systems Specialist 5 years of progressively responsible experience in the area(s) of specialization being recruited
Senior Systems/Programmer Analyst
Senior Systems Planning Analyst
5 years of progressively responsible experience in the
area(s) being recruited including progressive
responsibility for systems project leadership
Technical Systems Specialist 4 years of progressively responsible experience in the area(s) of specialization being recruited
Systems/Programmer Analyst II 3 years of progressive responsibility in systems analysis or in programming analysis in one or more of the areas defined
Systems/Programmer Analyst I 1 year of progressive responsibility in systems analysis or in programming analysis in one or more of the areas defined

RS:mm

1-5-99

Classifications

County of Orange
Class Code: 6510
Revised: 3- -93
Previous Revision: 11-28-89

INVESTIGATOR I, PUBLIC DEFENDER

DEFINITION

Under supervision, to assist criminal defense attorneys by investigating routine cases heard in the municipal and juvenile courts; to conduct the less difficult investigations in alternative disposition sentencing and mental health conservatorship cases; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents independently conduct routine investigations for preliminary hearings and trials in the municipal and juvenile courts, for alternative sentencing and litigation of mental health cases in superior and/or municipal courts. This class differs from the II level in that this class conducts investigations which do not require the scope of investigative knowledge and sensitivity to information sources required of the higher level.

EXAMPLES OF DUTIES

  1. Conducts routine field investigations; assists in large scale investigations; conducts surveillances; takes photographs and measurements, and may draw sketches or diagrams of crime scene and related areas; prepares accurate detailed reports of the findings of an investigation.

  2. Interviews clients and witnesses to determine circumstances and events of the alleged crime; interviews and obtains routine statements from witnesses, victims and informants; obtains the location of relevant physical evidence.

  3. Evaluates and records statements; notes and records inconsistencies of statements; compiles information obtained from the defendant; recommends items requiring additional investigation; makes routine follow-up inquiries to verify accuracy of information.

  4. Serves subpoenas; obtains copies of police reports, medical records, financial information and other records as required.

  5. May appear in court to testify as to the particulars of an investigation.

  6. In a training capacity learns to carry out difficult criminal, juvenile alternative sentencing and civil/mental health investigations.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid California Driver License, Class C or higher, by date of appointment.

General Knowledge of

The techniques of interviewing defendants and witnesses for the purpose of getting and recording complicated information in a face-to-face situation.

Human motivation and behavior sufficient to gain rapport with frequently hostile and reticent witnesses and interviewees.

Principles of identification, search and seizure and related legal information of value to the defense attorney.

Methods and techniques of investigation including the gathering and preservation of evidence.

Rules of evidence and laws of arrest.

Some Knowledge of

Public and private agencies and community resources available to meet client needs may be required for some assignments.

Dynamics of human behavior sufficient to recommend treatment for clients with a variety of social, psychological and economic problems may be required for some assignments.

Ability to

Gather, assemble, analyze and evaluate facts and evidence following well-established procedures; draw logical conclusions and make sound recommendations.

Communicate effectively and interact with uncooperative interviewees and/or persons of different backgrounds.

Prepare and present written and oral information clearly and concisely.

Recognize interrelationships of isolated facts to develop leads and chain of evidence.

Identify evidence which is particularly significant to the defense of the accused.

Maintain effective liaison with law enforcement agencies.

Operate simple investigation equipment such as audio and video recorders and cameras.

Communicate in Spanish may be required for some assignments.

Experience/Education

One year of experience as an Investigator Trainee with the County of Orange.

OR

Two years of experience which would have applied the knowledges and abilities listed as minimum qualifications such as, but not limited to, police, crime lab forensics or consumer investigation experience.

Education or training in criminology, police science or closely related field may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of related training for one hour of experience.

DPL:smb
3-3-93

Classifications

County of Orange
Class Code: 6514
Revised: 3 - - 93
Previous Revision: 11-28-89

INVESTIGATOR II, PUBLIC DEFENDER

DEFINITION

Under general supervision, to assist criminal defense attorneys by investigating difficult cases; to investigate mental health conservatorship cases; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents are required to independently complete difficult investigations on cases set for preliminary hearing and for trial in municipal and juvenile courts. They investigate and prepare recommendations for alternative disposition sentencing and litigation of mental health cases. This class differs from Investigator I in that the latter performs the more routine investigations usually involving misdemeanors.

EXAMPLES OF DUTIES

  1. Conducts investigations to evaluate alternative sentences based on client needs and circumstances of crime, and in civil litigation of mental health related cases.

  2. Identifies, locates, and obtains information and statements from alleged victims, witnesses, informants, defendants, character witnesses, mental health clients, doctors and nurses; serves subpoenas on witnesses.

  3. Develops sources of information pertaining to defense of criminal cases including various medical, psychiatric and psychological experts; may research and recommend rehabilitative programs such as those for drug and alcohol problems.

  4. Locates and identifies evidence; obtains copies of police reports and other records; prepares detailed reports of the actions and evidence taken.

  5. May appear in court to testify as to the particulars of an investigation.

  6. May conduct surveillances and operate investigative equipment such as tape and video recorders and cameras.

  7. May coordinate investigations in municipal or juvenile court and participate in the training of interviewers and other investigators.

  8. Arranges for polygraph and other examinations for defendants and witnesses.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid California Driver License, Class C or higher, by date of appointment.

Thorough Knowledge of

Methods and techniques of investigation including the gathering and preservation of evidence.

Techniques of interviewing and of interrogation.

General Knowledge of

Rules of evidence and laws of arrest.

Human motivation and behavior sufficient to gain cooperation of frequently hostile or reticent witnesses, defendants, mental health clients and other interviewees.

Public and private agencies and community resources available to meet client needs may be required for some positions.

Dynamics of human behavior sufficient to recommend treatment for clients with a variety of social, psychological and economic problems may be required for some positions.

Ability to

Gather, assemble, analyze and evaluate facts and evidence; draw logical conclusions and make sound recommendations.

Communicate effectively in order to obtain information through interview and interrogation from frequently uncooperative interviewees.

Evaluate witnesses in terms of credibility and degree of evasiveness.

Prepare clear, concise, comprehensive reports, in writing and orally.

Recognize interrelationships of isolated facts to develop leads and chain of evidence.

Identify evidence and its significance to the defense of the accused.

Maintain effective liaison with law enforcement agencies, and other agencies providing rehabilitative, counseling, and mental health related services.

Operate investigation equipment such as audio and video recorders and cameras.

Communicate in Spanish may be required for some assignments.

Experience/Education

Two years of investigative experience as a Defense Investigator I with the County of Orange.

OR

Three years of investigative experience which would have applied the knowledges and abilities listed as minimum qualifications such as, but not limited to, police or public/private investigative experience requiring working knowledge of rules of evidence and of the legal system.

Education or training in criminology, police science or closely related field may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of related training for one hour of experience.

DPL:smb
3-3-93

Classifications

County of Orange
Class Code: 6515
Revised: 3-3-93
Previous Revision: 11-28-89

INVESTIGATOR III, PUBLIC DEFENDER

DEFINITION

Under general supervision, to assist criminal defense attorneys by investigating difficult felony cases; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents are required to independently complete thorough investigations, analyses and reports on clients of the Public Defender who are charged with serious crimes including but not limited to homicide, rape, aggravated assault, etc. Cases may involve multiple charges and a high degree of public awareness and concern. The most complex and sensitive cases are typically handled by Senior Investigators, Public Defender.

EAXAMPLES OF DUTIES

  1. Conducts investigations; examines crime scenes, locates and identifies material evidence and witnesses.

  2. Questions and obtains information and statements from alleged victims, witnesses, informants and defendants, develops sources of information pertaining to defense of case.

  3. Prepares detailed reports of the actions taken and the results of an investigation.

  4. Appears in court to testify as to the particulars of an investigation.

  5. Serves subpoenas on witnesses; arranges and coordinates transportation and accommodations for non-local witnesses.

  6. Conducts surveillances, operates investigative equipment such as audio and video recorders and cameras; arranges for polygraph of defendant or witness, or may operate polygraph if qualified.

  7. May develop sociological and psychological profiles and other mitigating evidence for defendants facing possible death sentences; advises attorneys on psychological issues relating to defendants, witnesses and in jury selection.

  8. May act as lead worker for employees in same or lower level classes; may assist in training new workers; may act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid California Driver License, Class C or higher, by date of appointment.

Thorough Knowledge of

Methods and techniques of investigation, collection, preservation and presentation of evidence, sources of information, follow-up and case preservation.

Techniques of interviewing and interrogation; methods and use of scientific investigative equipment.

Rules of evidence, laws of arrest, search and seizure and courtroom procedure.

Human behavior and motivation in order to reduce hostility and reticence on the part of clients, witnesses and informants.

General Knowledge of

Criminology and legal principles that have particular application to the defense of an individual accused of a crime.

Characteristics of emotional and mental disorders and interpretation of psychological tests may be required for some assignments.

Ability to

Gather, assemble, analyze and evaluate facts and evidence, draw conclusions and make sound recommendations.

Communicate effectively in order to obtain information through interview and interrogation from frequently uncooperative witnesses; evaluate clients and witnesses in terms of credibility and evasiveness.

Recognize interrelationships of isolated facts to develop leads and chain of evidence.

Prepare clear, concise, comprehensive reports, orally and in writing.

Operate investigation equipment such as audio and video recorders and cameras.

Establish effective rapport with employees, law enforcement personnel, attorneys and the public, and with clients in order to gain cooperation and pertinent information.

Interpret psychological evaluations by experts and advise attorneys as to evaluations and testimony may be required for some assignments.

Communicate in Spanish may be required for some assignments.

Experience/Education

Two years of investigative experience as an Investigator II, Public Defender with the County of Orange.

OR

Four years of investigative experience required to develop the knowledges and abilities listed as minimum qualifications such as, but not limited to, police or public/private investigative experience requiring thorough knowledge of the rules of evidence and the legal system.

Education or training in criminology, police science or closely related field may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of related training for one hour of experience.

OR

Graduation from an accredited college with a master's degree in clinical psychology.

DPL:smb
3-3-93

Classifications

County of Orange
Class Code: 6509GE|
Revised: 11-28-89
Established:  02-4-83

DEFENSE INVESTIGATOR TRAINEE

DEFINITION

Under close supervision, to learn to conduct routine investigations for cases heard in the Municipal and Juvenile Courts and routine mental health conservatorship cases; and to do other work as required.

CLASS CHARACTERISTICS

This is a trainee class. Incumbents are closely supervised and follow well defined guidelines while learning to conduct routine defense investigations.

EXAMPLES OF DUTIES

  1. Learns to gather and analyze evidence concerning crimes.

  2. Learns to question and obtain statements from alleged victims, witnesses and informants.

  3. Learns to prepare detailed reports of the findings of an investigation.

  4. Works with a higher level investigator to learn various investigative methods and techniques of value to the defense attorney.

  5. May appear in court to testify as to the particulars of an investigation and the nature of the evidence.

  6. Serves subpoenas, obtains copies of police reports, medical records and other records as requested.

  7. Interviews defendants to determine circumstances and events of the alleged crime and their arrest; obtains the names and addresses of witnesses; obtains the location of relevant physical evidence; obtains the name of police departments and officers involved with the case.

  8. Obtains data necessary to determine the defendant's eligibility for the services of the Public Defender.

MINIMUM QUALIFICATIONS

License

Possession of a valid California Driver License. Class C or higher, by date of appointment.


General Knowledge of

The techniques of interviewing people for the purpose of getting and recording complicated information in a face-to-face situation.

Human motivation and behavior sufficient to gain rapport with frequently hostile and reticent witnesses and interviewees.


Some Knowledge of

Methods and techniques of investigation including the gathering and preservation of evidence.

Rules of evidence and the laws of arrest.


Ability to

Gather, assemble, analyze and evaluate facts; draw logical conclusions and make sound recommendations.

Communicate and interact with persons of different backgrounds; occasionally function in stressful situations.

Detect inconsistencies in the information that is elicited from defendants, witnesses and others interviewed.

Prepare and present written and oral information in a clear and accurate manner.

Operate simple investigation equipment such as tape recorders and cameras.

Communicate in Spanish may be required of some assignments.


 

Experience/Education

One year of experience which would have applied the knowledges and abilities listed as minimum qualifications such as, but not limited to, interviewing difficult clients of varied backgrounds, eligibility, financial screening; crime lab (Forensic Specialist Trainee) experience, police or consumer investigation experience.

Education or training in criminology, police science or closely related field may be substituted for experience at the rate of three semester units for one month of experience and one hour of related training for one hour of experience.


DEL: smb

Classifications

County of Orange
Established: 3-16-82

 DENTAL ASSISTANT SERIES SPECIFICATION

Class Code Class Title
4137 Dental Assistant I - Title and Class Code Change from Dental Assistant, Class Code 4112
4138 Dental Assistant II - New Class

DEFINITION

Under supervision, to serve as a chair assistant to a dentist; to prepare patients for examination and treatment; to hand instruments to dentists and oral surgeons; to take and develop dental X-rays; to maintain records, supplies and equipment used in a dental operatory and office; to instruct patients- in proper oral care and hygiene; and to do other work as required.

Class Title Definition of Levels
Dental Assistant I Incumbents of this class do journey-level dental assisting work under the supervision of a dentist.
Dental Assistant II This is the advanced journey-level of dental assisting. Under the supervision of a dentist, an incumbent regularly performs more technical duties which are limited to a person certified as a Registered Dental Assistant in addition to the duties of the lower class.

EXAMPLES OF DUTIES

Dental Assistant I

  1. Prepares patients for examination, treatment or surgery; sets up medical and dental charts and X-rays; sets up treatment or surgical tray with sterilized instruments, gauze sponges, drug syringes and other supplies as prescribed by dentist; takes patients’ pulse and blood pressure and administers topical anesthetic to gum areas when directed.

  2. Passes treatment or surgical instruments to dentist, suctions or flushes patients’ mouth as directed.

  3. Maintains dental supplies and equipment between examinations; cleans, oils and sterilizes chairside equipment units and hand pieces; washes, sterilizes and sharpens dental instruments and stores them properly; maintains dental offices and supply areas for cleanliness and orderliness.

  4. Prepares dental cement and material for dental impressions; measures, mixes and heats appropriate material to achieve proper consistency.

  5. Takes, develops and mounts dental X-rays; interprets X-rays and notifies dentist where pathological conditions exist; maintains darkroom for cleanliness; replenishes chemical baths when necessary.

  6. Answers phones and schedules appointments; fills out supply order forms when stocked items need replenishing; maintains billing sheets for each patient and routes to other departments for collection; maintains records of patients’ dental charts, medical histories and special forms necessary to initiate treatment such as Medi-Cal or other insurance forms.

  7. Follows prescribed procedures in response to patient emergencies during treatment or surgery such as gagging, vomiting, convulsions, bronchial spasms or cardiac arrest; clears patients’ airways, removes obstacles from mouth and supports head at proper angle; may administer ammonia, cold towels, oxygen or pass drugs as directed by dentist; may notify hospital emergency room.

  8. Removes post-extraction and periodontal dressings; removes sutures; instructs patients in proper oral care and hygiene.

  9. May be assigned to coordinate volunteer dental program; personally calls dentists and arranges time schedules; assists volunteer dentists in preparation of patients, treatment and paperwork.

Dental Assistant II

All of the above plus:

  1. Obtains endodontic cultures; dries canals, previously opened by supervising dentist, with absorbent points; tests pulp vitality.

  2. Places bases and liners on sound dentin; removes cement excess from supragingival surfaces of teeth.

  3. May size temporary stainless steel crowns; may do coronal polishing if properly licensed.

MINIMUM QUALIFICATIONS

General Knowledge of

Chairside preparation of patients and other set-up and assistance procedures involved in dental examinations, treatment and surgery.

Use and care of dental instruments and equipment.

Sterilization methods involved in handling dental instruments.

Some Knowledge of

Correct measurement, temperature, set-up time and proper application of materials used to make facial and dental impressions.

Medical and dental terms and prescription abbreviations needed to interpret patients’ charts and dentists’ instructions.

Ability to

Take, develop and evaluate dental X-rays prior to treatment.

Recognize common dental problems and establish treatment priorities.

Maintain a variety of office records and special forms used in dental treatment.

Communicate appropriately with physically and mentally handicapped patients and those under considerable emotional stress.

Work effectively with and follow instructions from dentists and clinical staff.

Respond appropriately to patient emergencies during treatment or surgery.

Experience/Education

Some experience or training which can be directly related to the knowledges and abilities listed as minimum qualifications.

License Required

Possession of a valid certificate of examination for Radiation Safety issued by the California State Board of Dental Examiners.

Dental Assistant II

All of the above plus:

License Required

Possession of a valid certificate of examination for Registered Dental Assistant issued by the California State Board of Dental examiners.

Possession of a valid certificate of examination for Coronal Polishing issued by the California State Board of Dental Examiners may be required for some assignments.

DDT:mm
6-29-99

Classifications

County of Orange
Established: 3-16-82

 DENTAL ASSISTANT SERIES SPECIFICATION

Class Code Class Title
4137 Dental Assistant I - Title and Class Code Change from Dental Assistant, Class Code 4112
4138 Dental Assistant II - New Class

DEFINITION

Under supervision, to serve as a chair assistant to a dentist; to prepare patients for examination and treatment; to hand instruments to dentists and oral surgeons; to take and develop dental X-rays; to maintain records, supplies and equipment used in a dental operatory and office; to instruct patients- in proper oral care and hygiene; and to do other work as required.

Class Title Definition of Levels
Dental Assistant I Incumbents of this class do journey-level dental assisting work under the supervision of a dentist.
Dental Assistant II This is the advanced journey-level of dental assisting. Under the supervision of a dentist, an incumbent regularly performs more technical duties which are limited to a person certified as a Registered Dental Assistant in addition to the duties of the lower class.

EXAMPLES OF DUTIES

Dental Assistant I

  1. Prepares patients for examination, treatment or surgery; sets up medical and dental charts and X-rays; sets up treatment or surgical tray with sterilized instruments, gauze sponges, drug syringes and other supplies as prescribed by dentist; takes patients’ pulse and blood pressure and administers topical anesthetic to gum areas when directed.

  2. Passes treatment or surgical instruments to dentist, suctions or flushes patients’ mouth as directed.

  3. Maintains dental supplies and equipment between examinations; cleans, oils and sterilizes chairside equipment units and hand pieces; washes, sterilizes and sharpens dental instruments and stores them properly; maintains dental offices and supply areas for cleanliness and orderliness.

  4. Prepares dental cement and material for dental impressions; measures, mixes and heats appropriate material to achieve proper consistency.

  5. Takes, develops and mounts dental X-rays; interprets X-rays and notifies dentist where pathological conditions exist; maintains darkroom for cleanliness; replenishes chemical baths when necessary.

  6. Answers phones and schedules appointments; fills out supply order forms when stocked items need replenishing; maintains billing sheets for each patient and routes to other departments for collection; maintains records of patients’ dental charts, medical histories and special forms necessary to initiate treatment such as Medi-Cal or other insurance forms.

  7. Follows prescribed procedures in response to patient emergencies during treatment or surgery such as gagging, vomiting, convulsions, bronchial spasms or cardiac arrest; clears patients’ airways, removes obstacles from mouth and supports head at proper angle; may administer ammonia, cold towels, oxygen or pass drugs as directed by dentist; may notify hospital emergency room.

  8. Removes post-extraction and periodontal dressings; removes sutures; instructs patients in proper oral care and hygiene.

  9. May be assigned to coordinate volunteer dental program; personally calls dentists and arranges time schedules; assists volunteer dentists in preparation of patients, treatment and paperwork.

Dental Assistant II

All of the above plus:

  1. Obtains endodontic cultures; dries canals, previously opened by supervising dentist, with absorbent points; tests pulp vitality.

  2. Places bases and liners on sound dentin; removes cement excess from supragingival surfaces of teeth.

  3. May size temporary stainless steel crowns; may do coronal polishing if properly licensed.

MINIMUM QUALIFICATIONS

General Knowledge of

Chairside preparation of patients and other set-up and assistance procedures involved in dental examinations, treatment and surgery.

Use and care of dental instruments and equipment.

Sterilization methods involved in handling dental instruments.

Some Knowledge of

Correct measurement, temperature, set-up time and proper application of materials used to make facial and dental impressions.

Medical and dental terms and prescription abbreviations needed to interpret patients’ charts and dentists’ instructions.

Ability to

Take, develop and evaluate dental X-rays prior to treatment.

Recognize common dental problems and establish treatment priorities.

Maintain a variety of office records and special forms used in dental treatment.

Communicate appropriately with physically and mentally handicapped patients and those under considerable emotional stress.

Work effectively with and follow instructions from dentists and clinical staff.

Respond appropriately to patient emergencies during treatment or surgery.

Experience/Education

Some experience or training which can be directly related to the knowledges and abilities listed as minimum qualifications.

License Required

Possession of a valid certificate of examination for Radiation Safety issued by the California State Board of Dental Examiners.

Dental Assistant II

All of the above plus:

License Required

Possession of a valid certificate of examination for Registered Dental Assistant issued by the California State Board of Dental examiners.

Possession of a valid certificate of examination for Coronal Polishing issued by the California State Board of Dental Examiners may be required for some assignments.

DDT:mm
6-29-99

Classifications

County of Orange
Class Code: 4140
Established: 9-4-79
(Driver License Update: 6/84)

DENTAL HYGIENIST

DEFINITION

Under general supervision to perform dental prophylaxis and dental health education and to do other work as required.

EXAMPLES OF DUTIES

  1. Scales teeth to remove stains; removes calculus and plaque from above and below gums; polishes teeth; applies topical fluoride to teeth; applies dental sealant to teeth.

  2. Insures that medical/dental histories are taken; assesses patient medical/dental histories and identifies adverse conditions which effect dental treatment; performs intra-oral and extra-oral examinations for abnormalities; prepares dental charts.

  3. Instructs individuals and/or small groups in oral hygiene, dental care and proper nutrition for optimal dental health.

  4. May take dental x-rays.

  5. May train and give direction to dental assistants.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Head and neck anatomy.

Current dental hygiene trends, concepts and practice.

Dental Health Education principles.

General Knowledge of

Current dental techniques.

Pharmacology and pathology related to dental health.

Psychology as it applies to the emotional and physical comfort of the dental patient.

Motivation techniques to gain patient compliance.

Medical/dental terminology, instruments and equipment used in dental treatment and care.

Ability to

Understand and independently carry out the duties of a Registered Dental Hygienist.

Develop and maintain cooperative working relationships with patients and other staff.

Maintain accurate and concise patient records.

Communicate both orally and in writing in a clear and concise manner.

Respond to dental emergencies with appropriate intervention.

Incorporate public health concepts in a dental care program.

License Required

Possession of valid Dental Hygienist issued by the California Board of Dental Examiners.

Possession of a valid certificate of examination for radiation safety issued by the California Board of Dental Examiners.

DS:mm
6-29-99

Classifications

County of Orange
Class Code: 4587
Established: 12-18-90

DENTAL OFFICER

DEFINITION

Under general direction, to plan, organize, direct and supervise the provision of general and emergency dental care services for one of the major dental components of the Health Care Agency; to provide direct patient treatment services; and to perform other work as required.

CLASS CHARACTERISTICS

The primary focus of positions assigned to this class is to provide the overall program direction for a dental care component of a Public Health or Medical Services program. Responsibilities include program administration as well as the direct supervision of the dental staff assigned to the various segments of the component. Incumbents may participate in the direct treatment service of the unit.

Positions are allocated to the Dental Officer classification based on first-level supervisory and administrative responsibilities for a dental care team.

EXAMPLES OF DUTIES

  1. Administers a program in a dental care area; coordinates service delivery with other programs and County units; assists in evaluating program needs to ensure conformance to legislative requirements and community standards; develops and maintains an effective program which may include recruitment, retention and efficient use of community referral sources; develops, reviews and revises procedures, manuals and instructional material to assist in accomplishing program goals; plans, develops, implements and performs quality assurance processes to ensure dental standards and Agency goals are met.

  2. Plans, schedules, assigns and directs the work of a dental care team assigned to a Public Health or Medical Services Program; orients and trains staff to ensure dental care standards are met and that appropriate risk management procedures are followed; evaluates the performance of subordinates and recommends disciplinary action when appropriate.

  3. Evaluates program and initiates changes and improvements; determines need, prepares justification, ensures procurement, and monitors use of dental program staff, supplies and equipment to ensure effective program operation while keeping within prescribed budgetary limits.

  4. Instructs dental staff in the care and treatment of patients; meets with individual staff members and reviews cases, progress and problem areas; assists staff with the more difficult client cases by providing direction on developing and implementing treatment plans or by recommending referral to other service providers.

  5. Serves as a professional liaison with community dental societies and advisory boards, individual community dentists, and other related County programs which are involved with the services provided by the dental care component; communicates with a variety of County staff members and private sector dental care providers on patient findings and/or dental program policies and procedures.

  6. Examines, diagnoses, and treats patients; maintains accurate clinical records and patient charts.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Modern principles and techniques of general dentistry and dental surgery.

Dental hygiene and the prevention and treatment of diseases of the gums, mouth, and jaws.

Principles, methods, techniques, materials and devices used in dental care.

General Knowledges of

Laws and regulations governing dental treatment.

Principles, methods and techniques of organization, administration, personnel management, and effective supervision.

Principles and techniques of staff development and the establishment of ongoing training programs.

Communication skills and techniques required for gathering, evaluating and transmitting information.

Ability to

Skillfully apply the modern principles and techniques of general dentistry and dental surgery.

Evaluate the effectiveness of dental health programs; analyze problems, gather data and provide practical recommendations for the development and implementation of special dental treatment and services.

Assist in the formulation of policies and procedures; understand and interpret policies, procedures and regulations; plan, develop, implement, and revise dental protocols.

Plan, organize and schedule the work of a dental component; supervise a staff of professionals and paraprofessionals.

Provide effective leadership and consultation for staff in treatment methods and professional development.

Instruct professional and paraprofessional staff in the principles of dental care.

Prepare and present information concisely and logically in both written and oral form.

Establish and maintain effective relationships with staff and others.

Use a County-approved means of transportation to travel to meetings and work sites (may be required for some positions).

License Required

Possession of a valid license to practice dentistry issued by the California Board of Dental Examiners.

Experience

2 years increasingly responsible experience as a Dentist which would have developed the skills and knowledges related to the area of assignment.

JCA:dth

Classifications

County of Orange
Class Code: 4586
Established: 3/64

DENTIST

DEFINITION

Under direction to provide professional dental care for patients; and to do other work as required.

EXAMPLES OF DUTIES

  1. Examines patients and determines dental care necessary.

  2. Restores and extracts teeth.

  3. Performs dental prophylaxis and treats infections and diseases of the gums, mouth and jaws.

  4. Administers local anesthetics for dental work.

  5. Gives post operative and emergency dental treatment.

  6. Gives instructions on care of gums and mouth and brushing of teeth.

  7. Assists with major oral surgery.

  8. May fit patients with dentures and dental appliances.

  9. Maintains clinic records and patients charts.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid license to practice dentistry issued by the California State Board of Dental Examiners.

Experience

None required

Knowledge of

Modern principles and techniques of general dentistry and dental surgery.

Dental hygiene and the prevention and treatment of diseases of the gums, mouth, and jaws.

Ability to

Apply skillfully the modern principles and techniques of general dentistry and dental surgery.

Prescribe and fit dentures.

Establish and maintain effective relationships.

Physical Qualifications

Medical Group III - Light.

7-15-99

Classifications

County of Orange
Class Code: 5022
Revised and Title Changed:
From: Deputy Agricultural Commissioner/Sealer of Weights
and Measures II
Previous Revision: 11-21-86

 

DEPUTY AGRICULTURAL COMMISSIONER/SEALER OF WEIGHTS AND MEASURES

DEFINITION

Under general direction, to direct and coordinate agricultural inspection and/or weights and measures functions of the County Department of Agriculture; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class formulate and implement policies and inspectional procedures for broad, county-wide programs in either agricultural and/or the weights & measures areas.

EXAMPLES OF DUTIES

  1. Supervises, plans, assigns and directs the work of staff in a major functional division of the department; coordinates the reassignment of personnel and supervises the work performed by personnel from other divisions when performing work in the assigned functional area; advises subordinates and others on technical aspects of the work performed and resolves unusual or difficult inspection problems.

  2. Formulates and recommends new policies, procedures and programs for the division; makes recommendations on staffing and equipment needs and controls expenditure of funds; makes recommendations concerning program goals and efficient use of Department personnel and equipment; may perform other staff assignments such as budget preparation and legislative analysis.

  3. Directs the collection of data relative to production and income of agricultural commodities, commercial weighing, measuring and metering equipment in the County and other activities of the department; summarizes and evaluates data and prepares reports.

  4. Directs the serving of citations and condemnations of defective apparatus or mislabeled packages; directs the institution of legal proceedings for prosecution of uncorrected violations; directs the gathering, evaluation and preparation of evidence for possible legal action.

  5. Represents the Department in maintaining cooperative relationships with other County departments, outside agencies and citizen groups; receives and investigates complaints pertaining to the department's operations and enforcement and the appropriate action; speaks before boards, commissions and citizen groups.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

State and local policies and regulations regarding agriculture or weights & measures.

Principles and practices of effective supervision.

Ability to

Plan, organize and direct the work of others.

Analyze administrative problems, reach practical and logical conclusions and put into practice effective changes.

Prevent and solve problems by utilizing supervisory and communications skills, concepts and techniques.

Establish and maintain cooperative relationships with the public, staff and representatives of other public agencies.

Prepare and present effective reports and communications.

Plan and implement in-service training and staff development programs and evaluate the performance of personnel.

Communicate effectively orally and in writing.

Use a County-approved means of transportation to travel to work sites.

Certification

Possession of a valid certificate as a Deputy County Agricultural Commissioner or as a Deputy Sealer of Weights and Measures.

Experience

Two years experience in the enforcement of agricultural and/or weights & measures laws in a position equivalent to Orange County's Agricultural/Weights & Measures Inspector III and/or Agricultural Program Supervisor.

BB:dth

DEPUTY AG COMM SLR WTS&MS II

Classifications

County of Orange
Class Code: 2336AT
Established: 07-01-02
(Replaces: Deputy County IV, Deputy DistrictAttorney IV & Deputy Public Defender IV)

DEPUTY ATTORNEY IV

DEFINITION

Under direction, performs the more difficult legal work in preparing legal opinions concerning the powers, duties, functions and jurisdiction of County and district officers, employees and individual agencies/departments; performs the more complex and difficult legal work to prepare and try difficult cases before the Courts; acts as legal counsel for an assigned group of County departments or districts and related entities; performs the more difficult child support enforcement legal and trial work; supervises or assists in supervision of staff attorneys; trains and advises staff attorneys regarding changes in legal concepts, trial techniques and procedures; and/or perform other difficult and complex professional legal work as required.

CLASS CHARACTERISTICS

Positions at this level are assigned the more complex legal work demanding a higher degree of resourcefulness, skill and knowledge than that assigned to Attorney III’s in the District Attorney’s Office, Department of Child Support Services, the Office of the County Counsel and the Public Defender’s Office. Cases typically assigned to positions in this class are recognized as difficult in view of the preparation necessary, the complexity of legal and factual issues involved in the case, the sensitivity of the case in terms of public opinion, the importance of the case in terms of the policies and programs of the County, the importance of the case in terms of establishing legal precedent, the caliber of the opposing legal counsel and the amounts of money involved.

Assignments in this class may include: 1) difficult and complex felony cases having one or more of the following characteristics: multiple defendants, multiple charges involving serious crimes such as homicide, rape, aggravated assault and armed robbery, a high degree of public interest and concern, complex legal issues involving new concepts in the law, few or no prior legal precedents and extensive involvement of psychiatric and other expert testimony; 2) cases having far reaching implications on the programs of the client entities or trials of cases that require a greater degree of responsibility for initiative and independent action that those assigned to Attorney III’s; 3) more complex cases characterized by one or more of the following: multiple complainants, evidence requiring analysis of voluminous and complex records and files, lengthy trials and large number of witnesses; 4) child abduction and welfare fraud prosecution: 5) supervising or assisting in the supervision of staff attorneys; 6) preparing briefs or arguing cases in Appellate Courts; 7) developing and coordinating in-service training courses and seminars on courtroom techniques, procedures and specialized legal subjects; 8) serving as calendar deputies in those calendar sessions which are the most critical for the prosecution; 9) handling complex cases involving child support establishment and enforcement.

Incumbents in this class may assist in the training, supervision and evaluation of Attorneys I, II and III.

EXAMPLES OF DUTIES

  1. Prepares and presents cases in felony preliminary hearings.
  2. Confers with and advises County and district officers and employees on legal questions pertaining to their respective powers, duties, functions and obligations.
  3. Conducts State Fair Hearings; civil contempt actions and complex enforcement cases involving forensic analysis of individual and business financial records, bankruptcy cases, writs and appeals in State and Federal courts.
  4. Negotiates settlement of cases prior to or during trial (in both civil and criminal courts in the case of fraud cases).
  5. Prepares and tries or defends difficult and complex court and jury cases in Superior Court; reviews evidence and Interrogates/interviews witnesses to determine applicability of the law; assigns investigators to secure evidence to support/defend the case; prepares trial briefs; checks questions of law; anticipates legal reasoning of defense/prosecuting attorneys; drafts jury instructions; presents opening statements; interrogates and cross examines witnesses; argues points of law; makes final arguments and summations.
  6. Prepares the more difficult and complex briefs in connection with cases appealed to the State District Court of Appeals, the State Supreme Court and higher Appellate Courts; argues cases before the Appellate Courts or coordinates their presentation with members of the State Attorney General’s staff.
  7. Prepares and presents cases to the Grand Jury.
  8. As a technical expert in specialized areas of criminal, civil, or child support establishment and enforcement law, advises other deputies on precedent decisions and new developments in the laws; advises deputies on rules of evidence and points of law, which may be used in arguing cases.
  9. Plans, develops and conducts departmental in-service training in the techniques and procedures of trial work; searches out material that has been successfully used in other jurisdictions in this type of training; identifies problems that are particularly critical among the staff attorneys and develops departmental training programs in these areas.
  10. Assists the deputy in charge of a branch court in assigning and reviewing work of staff attorneys.
  11. Prepares formal opinions, drafts ordinances, resolutions, contracts, leases, conveyances and other legal documents.
  12. Prepares for trial and prosecutes difficult claims and law suits on behalf of the County and defends suits against the County, districts, officials and employees. These cases are tried before original and appellate courts and various administrative bodies.
  13. Prepares pleadings and other papers in connection with lawsuits, hearings, child support enforcement actions and other legal proceedings.
  14. Makes decisions concerning advisability to prosecute, compromise or dismiss civil litigation subject to the approval of the Department Head.
  15. Assists the deputy in charge of the Felony Panel or of a large Municipal Court office.
  16. Performs a wide variety of legal research and prepares briefs.

MINIMUM QUALIFICATIONS

Note: Specific knowledge, abilities and experience are determined based on the department in which the assignment is located.

License Required:

Active membership in the State Bar of California.

Thorough Knowledge of:

The duties, powers, limitations and authority of the Public Defender’s, District Attorney’s, County Counsel’s or Child Support Services’ office.

Criminal procedures pertaining to the methods prescribed by law concerning the apprehension, trial and sentencing of persons accused or convicted of violating the law.

Federal and California statutes and regulations pertaining to IV-D child support agencies.

Legal principles and their application of criminal, civil, or child support establishment and enforcement law.

California civil and legislative law.

Criminal and constitutional law.

Rules of evidence and the conduct of court proceedings.

Legal research methods.

Ability to:

Analyze difficult and complex legal problems and apply legal principles and practices.

Effectively organize and present statements of fact.

Conduct the prosecution or defense of a criminal case.

Present and convincingly argue points of law.

Analyze and draft ordinances and other regulations.

Investigate and prosecute criminal complaints.

Utilize all aspects of civil discovery and expert testimony.

Present statements of fact, law and argument clearly and logically in written and oral form.

Prepare, present and conduct cases of law, equity and appeals thereof effectively.

Perform difficult and complex legal research.

Research and draft opinions.

Supervise the work of others.

Work cooperatively with others.

Work independently on the most complex assignments.

Conduct criminal or civil court trials, jury trials and hearings.

Experience:

Three years of experience as an attorney in the practice of criminal law, governmental civil law or child support enforcement law that would demonstrate the application of the knowledge and abilities listed above.

Experience Substitutions:

County Counsel Positions:

Experience in non-governmental civil practice may be substituted for up to one year of governmental civil law experience on a year-for-year basis.

Child Support Services Positions:

Experience in non-governmental civil practice or family law practice may be substituted for up to one year of child support enforcement experience on a year-for-year basis.

Classifications -

County of Orange
Class Code: 6005
Revised: 1/13/98
Previous Revision: 11/26/85

DEPUTY CORONER

DEFINITION

Under close supervision, to conduct investigations to determine circumstances, manner, cause of death and identity of decedents coming under the Sheriff-Coroner's jurisdiction; orders and supervises autopsies performed by professional staff; and does other work as required.

CLASS CHARACTERISTICS

This is the entry level of the Deputy Coroner series. This class is distinguished from the Senior Deputy Coroner class in that incumbents receive detailed instruction and close guidance on accepted standards of investigation.

EXAMPLES OF DUTIES

  1. Receives calls from law enforcement agencies, doctors and others with potential cases; determines if cases are within the legal jurisdiction of the Sheriff-Coroner Department for investigation; performs investigations to determine cause and mode of death and to establish and confirm the identity of decedents; interviews witnesses involved; inspects medical and other records or sources pertinent to circumstances, manner and cause of death; conducts medico-legal examination of remains at scene of death; takes photographs and fingerprints of decedent; determines need for and requests specialists or representatives from concerned agencies for assistance in criminal or special cases; as required, orders and authorizes autopsies and requests services of toxicologists, criminalists, and other specialists to aid in arriving at cause of death or identity of decedent.

  2. Provides proper and timely notification of death to relatives; takes possession of personal property found on decedent; evaluates wills and other legal documents; determines and provides for legal disposition of property; protects households and other property pending arrival of legally authorized representative of decedent; under direction prepares reports on investigations conducted; with the approval of the Chief Deputy Coroner, prepares, signs and certifies death certificates; as authorized by law and department policy, provides information on investigations to news media, attorneys, relatives and law enforcement agencies; testifies in court as an expert witness regarding the findings of the Coroner's investigation.

MINIMUM OUALIFICATIONS

Requirements For Deputy Coroner Per California Government Code Section 1031:

Must not have been convicted of a felony. Must pass a background investigation to the satisfaction of the Sheriff-Coroner. Must be at least 20 years of age.

Be free from any physical, emotional or mental condition which might adversely effect exercise of Deputy Coroner powers, as determined by a license examining authority.

United States citizenship or qualify under provisions of California Government Code Section 1031.5.

Graduation from high school or attainment of a satisfactory score on a G.E.D. test or California High School Proficiency exam.

General Knowledge of

Investigative principles and techniques; techniques of investigative interviewing; use of scientific investigative equipment; laws and rules of evidence; laws pertaining to death and dead bodies; criminal, civil and probate laws; physiology, anatomy, medical terminology and techniques used in general medicine or criminal or coroner's investigations; prescribed drugs, both generic and name brands, poisons and other toxic elements and compounds.

Some Knowledge of

Medicine and its subspecialties and techniques; methods of recognition, collection, preservation and analysis of medico-legal and/or criminal evidence.

Ability to

Analyze situations and take effective action; work effectively under unpleasant conditions; deal effectively with attorneys, medical doctors, law enforcement officers and distraught persons; prepare clear, concise reports and correspondence; answer questions of law pertaining to death and dead bodies; converse with professional medical personnel on a technical level.

Education/Experience

Option I

One year as an investigator with a city, county, state, military or federal law enforcement agency, Coroner Department or Medical Examiner's Office OR two years as an investigator for a non-government entity conducting medico-legal investigations.

Option II

Two years in the Orange County class of Forensic Assistant, Forensic Specialist or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed above.

Option III

Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science or other related subject to be evaluated on a case by case basis.

Option IV

Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff’s Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter or other related experience.

License/Certificate Required

Possession of a valid California Driver License, class C or higher, by date of appointment.

Must posses a current POST basic certificate or specialized basic certificate or obtain one within first year of employment.

Physical Requirements

Candidates must be able to speak and hear well enough to communicate clearly over the telephone and to groups of people; work effectively under unpleasant and sometimes stressful conditions; have body mobility and agility to respond to crime scene situations and the strength to push, pull, or assist in lifting weights of up to and in excess of 200 pounds; work around potentially handful chemicals or biological agents.

12-05-97

Classifications

County of Orange
Class Code: 7400PS
Previous Revision: 4-4-00
Title Change Revision: 10-25-05

DEPUTY JUVENILE CORRECTIONAL OFFICER I

DEFINITION

Under general direction, to provide supervision during sleeping hours to juvenile offenders who are charged with law violations or serving commitments as ordered by the Court, and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class are peace officers under the California Penal Code Section 830.5. Incumbents supervise juvenile offenders in an institution during sleeping hours. Contact with juvenile offenders is limited although some direct supervision and counseling is intermittently required. Incumbents may be temporarily assigned to other than night hours for purposes of orientation, training or for emergency relief when required.

Incumbents who occupy regular positions at institutions work on a 14 day work schedule as provided under FLSA Section 7(k).

EXAMPLES OF DUTIES

  1. Maintains order and security in a unit or dorm during the sleeping hours of juvenile offenders; makes periodic checks of rooms and records room checks in unit dorm logbooks.

  2. Observes and records behavioral actions or disturbances; provides situational counseling to juvenile offenders if necessary.

  3. Effectively de-escalates violent behavior and participates in the physical restraint of violent and assaultive minors when necessary; utilizes safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines.

  4. Logs and maintains information related to unit activity, writes reports and maintains files.

  5. Supervises juvenile offenders on awakening, in dressing and in preparing their sleeping are for the day.

  6. Provides a positive role model and authority figure for supervised minors.

  7. Carries out peace officer functions as required by law and departmental directives.

MINIMUM QUALIFICATIONS

Special Requirements

Candidates must meet all current requirements of peace officer and juvenile correctional officer status as prescribed by the California Government and Penal Codes and regulations established for the Deputy Probation Counselor class by the California Peace Officer Standards and Training Commission and California Board of Corrections, including but not limited to:

Must have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination.

Must pass a background investigation to the satisfaction of the Probation Department including, but not limited to the use of controlled substances, criminal conduct and employment history.

Must not have been convicted of any felony, and not be on any for of probation.

Must be a U.S. citizen or must be a permanent resident alien who qualifies for and has filed for citizenship by date of application.

Be free from any physical or emotional condition, which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with the California Government Code.

Successful completion of an entry level training class within a prescribed time limit.


License Required

Possession of a current and valid California Class (3) driver’s license by date of appointment. Possession of a current and valid Class B (2) vehicle operator’s license may be required for some assignments within a specified time period after date of appointment.


Some Knowledge of

Factors which influence human behavior; group leadership techniques for organizing, directing or supervising work activities, academics and recreational activities.


Ability to

Remain awake, aware and alert during prolonged periods of inactivity.

Learn and apply legal and operational practices and procedures used in supervising and counseling juvenile offenders.

Maintain objectivity; establish rapport and quickly gain the confidence and cooperation of juvenile offenders.

Maintain effective security and safety controls; effectively de-escalate violent behavior and participate in the physical restraint of violent and assaultive minors when necessary.

Communicate orally and prepare thorough clear and concise reports.

Make decisions on effective courses of action in emergency situations.

Work effectively under minimal supervision in adverse conditions.

Required to pass State Board of Corrections-approved training courses.

May be required to utilize various management information systems and automation tools to maintain and access case file information and electronic communications via desktop computer systems and computer networks.


Education/Experience

Some experience which demonstrates the possession of the required knowledge and abilities.


Physical Characteristics

See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, stoop and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time; bodily strength sufficient to physically restrain and remove resistive juveniles.


Environmental Conditions

Ability to interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional, dangerous and/or difficult; work in a standard office environment; and walk or run on dirt roads or other rough or uneven terrain. Exposure to varying climate conditions (dust, extremes in temperature, rain, etc.) may be a factor in some assignments.

Classifications

County of Orange
Class Code: 7401PS
Previous Revision: 4-4-00
Title Change Revision: 10-25-05

DEPUTY JUVENILE CORRECTIONAL OFFICER II

DEFINITION

Under general direction, to supervise juvenile offenders who are charged with law violations or serving commitments as ordered by the Court; to perform responsible and difficult casework counseling; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class are peace officers under the California Penal Code Section 830.5. Incumbents have direct supervisory responsibility for minors serving commitments in 24-hour, seven-day a week secure and non-secure facilities, the Juvenile Court Work Program and/or other specialized programs designed to assist in the resocialization of juvenile offenders, including drug/alcohol counseling, academic achievement, recreational activities and work experience.

Incumbents who occupy regular positions at institutions work on a 14 hour work schedule as provided under FLSA Section 7(k).

EXAMPLES OF DUTIES

  1. Supervises juvenile offenders in secure or non-secure facilities, Juvenile Court Work Program and other specialized programs related to the resocialization of juvenile offenders.

  2. Provides situational counseling related to the physical, emotional and social development of juvenile offenders; records periodic chronological progress report entries in case files including daily records of detained juvenile offenders’ activities and observations of adjustment.

  3. Orients newly detained minors; explains and participates in the enforcement of facility rules and regulations.

  4. Maintains effective security and safety controls; effectively de-escalates violent behavior and principles in the physical restraint of violent and assaultive minors when necessary; utilizes safety equipment and techniques such as chemical agents, restraint equipment, police radios, and psychiatric soft-leather restraints in compliance with legal mandates and policy guidelines.

  5. Supervises the daily activities of juvenile offenders such as showers, laundry and housekeeping, yard work, meals, visitation, recreation and vocational work crews.

  6. Logs and maintains information related to unit activity, writes reports and maintains files.

  7. Provides a positive role model and authority figure for supervised minors.

  8. May participate as a member of a multi-agency service delivery team in the provision of specialized programming for juvenile offenders.

  9. May transport minors to off-site medical facilities, courts and other facilities as needed.

  10. May provide training to institutional staff in areas related to effective supervision techniques of juvenile offenders.

  11. May act as Duty Officer in outlying institutions and facilities.

  12. Carries out peace officer functions as required by law and departmental directives.

MINIMUM QUALIFICATIONS

Special Requirements

Candidates must meet all current requirements of peace officer and juvenile correctional counselor status as prescribed by the California Government and Penal Codes and regulations established for the Deputy Juvenile Correctional Officer II class by the California Peace Officer Standards and Training Commission and California Board of Corrections, including but not limited to:

Must have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination.

Must pass a background investigation to the satisfaction of the Probation Department including, but not limited to the use f controlled substances, criminal conduct and employment history.

Must not have been convicted of any felony, and not be on any for of probation.

Must be a U.S. citizen or must be a permanent resident alien who qualifies for and has filed for citizenship by date of application.

Be free from any physical or emotional condition, which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with the California Government Code.

Successful completion of an entry level training class within a prescribed time limit.


License Required

Possession of a current and valid California Class (3) driver’s license by date of appointment. Possession of a current and valid Class B (2) vehicle operator’s license may be required for some assignments within a specified time period after date of appointment.


Some Knowledge of

Factors which influence human behavior; group leadership techniques for organizing, directing or supervising work activities, academics and recreational activities.


Ability to

Learn and apply legal and operational practices and procedures used in supervising and counseling juvenile offenders.

Maintain objectivity; establish rapport and quickly gain the confidence and cooperation of juvenile offenders and their families.

Maintain effective security and safety controls; effectively de-escalate violent behavior and participate in the physical restraint of violent and assaultive minors when necessary.

Analyze and evaluate information on the background of juvenile and adult cases or other complex data and make effective decisions and recommendations.

Communicate orally and prepare thorough, clear and concise reports.

Make decisions on effective courses of action in emergency situations.

Work effectively under minimal supervision in adverse conditions.

Required to pass State Board of Corrections-approved training courses.

Utilize various management information systems and automation tools to maintain and access case file information and electronic communications via desktop computer systems and computer networks.


Education/Experience

Six months of paid or volunteer experience in the employ of an organization supervising the work or leisure activities of juveniles or guiding their development. Successfully completed college-level coursework in behavioral science or similar subjects which can be directly related to the knowledge and ability requirements may be substituted for the required experience on the basis of two-semester units for one month of experience.


Physical Characteristics

See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, stoop and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time; bodily strength sufficient to physically restrain and remove resistive juveniles.


Environmental Conditions

Ability to interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional, dangerous and/or difficult; work in a standard office environment; and walk or run on dirt roads or other rough or uneven terrain. Exposure to varying climate conditions (dust, extremes in temperature, rain, etc.) may be a factor in some assignments.

Classifications

County of Orange
Class Code: 6160
Administrative Revision: 2-21-89
Previous Revision: 5-6-86

DEPUTY MARSHAL I

DEFINITION

Under supervision, to serve as a bailiff; to escort and guard prisoners; to assist in the serving of civil process and notices in a learning or relief capacity; and to do other work as required.

CLASS CHARACTERISTICS

A Deputy Marshal I, on completion of training, receives operational assignments in various courts and detention facilities and is expected to perform with progressively greater independence and individual responsibility.

EXAMPLES OF DUTIES

  1. Maintains and preserves order in a superior or municipal court; continually observes courtroom area and all persons present to ensure the security of the judge, jury, litigants, public and prisoners, and to remain ready to meet and control unusual situations; arrests persons and takes them into custody if they become disruptive or upon judicial order; provides information and assistance to witnesses and other litigants; verifies corrections of vehicle equipment violations; receives and controls exhibits and evidence in the courtroom; receives criminal and civil juries and provides their accommodations; informs court clientele about court procedures; checks various forms for correctness and completeness after prisoners and others leave the courtroom; ensures prisoners arrive in and depart from the courtroom on schedule; maintains judge’s library as required; performs CPR and gives medical first aid as need arises; prepares reports on any unusual incidents occurring in the courtroom; notifies supervisor of court appearances requiring increased security procedures.

  2. Receives misdemeanor and felony prisoners from the County jail, local police and Marshal’s field deputies and bailiffs; maintains security of holding area and controls arriving, detained and departing prisoners; schedules courtroom arrival of prisoners in conjunction with the judge’s schedule; searches new prisoners received directly from courtrooms or outside locations; verifies identity of prisoners prior to court appearance or release; escorts prisoners to and from courtrooms; provides additional staffing against unusual security problems; distributes and supervises inmate lunches; performs CPR and gives first aid as needed; transports inmates to hospitals when necessary; maintains prisoner logs; receives and controls prisoner property with required records; prepares written reports of incidents and crimes; supervises visits of attorneys; maintains required segregation of various classifications of prisoners; inspects first aid materials, leg irons, cuffs, soft restraints and wheelchairs to assure adequate supplies and good condition; monitors audio and television surveillance systems as required.

  3. In a learning or relief capacity, serves the more routine civil process and summons such as small claims affidavits or summons to jury duty, and accompanies or assists an experienced officer performing more complex field work; may temporarily perform responsible staff functions as assigned, including but not limited to research, analysis and special instructional, training and/or coordinative functions related to the mission of the Marshal’s Department; may provide instruction or guidance to less experienced officers in the performance of their duties.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the County.

As of date of appointment: have successfully completed a California Peace Officer Standards and Training (P.O.S.T.) basic law enforcement training course to the satisfaction of the Marshal, and/or possess a current and valid basic California Peace Officer Standards and Training (P.O.S.T.) Certificate or Basic Course Waiver.

Some Knowledge of

Criminal law; civil law; first aid and CPR procedures; mechanical vehicle violations; police reporting procedures; use of the English language; arrest procedures; prisoner custody procedures in detention; courtrooms and during transportation operations; use and maintenance of police equipment such as firearms, batons, cuffs and other restraints; court, jury, evidence and exhibit procedures; jury instructions, legal books and references; prisoner classifications and search procedures and limitations under a variety of conditions.

Ability to

Apply good judgment in emergencies and take effective action; interact effectively and under varying circumstances with persons who are hostile or under severe emotional stress; exercise judgment and initiative and work under minimal supervision; learn and administer first aid and CPR principles.

Read, understand, interpret and apply laws, rules, procedures, policies and manuals applicable to law enforcement; write clear, comprehensive reports; accurately remember names, faces, numbers and events; maintain a variety of logs and complete forms accurately and neatly; operate vehicles, firearms and other police equipment safely and proficiently.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

MHH:mm

9-16-98

Classifications

County of Orange
Class Code: 6163
Administrative Revision: 2-21-89
Previous Revision: 5-6-86

DEPUTY MARSHAL II

DEFINITION

Under general supervision, to enforce criminal and civil warrants and orders; to serve legal process; to provide supplemental courtroom security; to transport and guard prisoners and conservatees; to act as field training officers for deputies and non law enforcement personnel serving legal process; and do other work as required.

CLASS CHARACTERISTICS

Deputy Marshal II is typically distinguished from the Deputy Marshal I by assignment to a variety of field duties or special assignments which require detailed knowledge of applicable criminal and civil law and the exercise of independent judgment, initiative and thoroughness without direct supervision.

EXAMPLES OF DUTIES

  1. Enforces and assists with the enforcement of criminal court orders: Serves failure to appear warrants; arrests, searches, transports and books wanted persons; researches court cases and uses various information sources to locate wanted persons; may act as back-up officer to investigators serving bench warrants.

  2. Enforces civil court orders: seizes cash and other assets of an operating business by taking personal property into custody; insures a thorough inventory is taken of seized property; may make arrangements for the transportation and storage of seized property; exercises levies upon and arranges sale of real property; evicts persons from business and residential buildings; takes vehicles into custody and arranges for their storage; serves a wide variety of legal processes and prepares certificates of service for courts and litigants.

  3. Trains and assists less experienced deputies and non law enforcement personnel in the service of legal process; as needed, performs bailiff, jailer and/or radio dispatcher duties; routes, schedules and conducts the transportation of conservatees between courts and secure facilities; may temporarily perform responsible staff functions as assigned, including but not limited to research, analysis and special instructional, training and/or coordinative functions related to the mission of the Marshal’s Department.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Marshal.

Possess a current and valid basic California Peace Officer Standards and Training (P.O.S.T.) Certificate or Basic Course Waiver as of date of appointment.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment. Possession of a valid California Class 2 vehicle operator’s license may be required for some assignments.

Experience

One year as a law enforcement officer in a civilian agency.

General Knowledge of

Criminal law, specifically including search and seizure; booking procedures; warrant investigation procedures; legal requirements related to prisoner and/or conservatee handling; civil law as it relates to the specific duties of the job assignment; levy methods, techniques, policies and procedures; court procedures including jury handling; operation of police equipment.

Ability to

Apply good judgment in emergencies and take effective action; interact effectively and under varying circumstances with persons who are hostile or under severe emotional stress; exercise judgment and initiative and work under minimal supervision; learn and administer first aid and CPR principles.

Read, understand, interpret and apply laws, rules, procedures, policies and manuals applicable to law enforcement; write clear, comprehensive reports; accurately remember names, faces, numbers and events; maintain a variety of logs and complete forms accurately and neatly.

Operate vehicles, firearms and other police equipment safely and proficiently.

MHH:mm

9-16-99

Classifications

County of Orange
Class Code: 6158
Administrative Revision: 2-21-89
Established: 10-9-84

DEPUTY MARSHAL TRAINEE

DEFINITION

Under close supervision in a training capacity, to learn criminal and civil laws and rules and policies of the Municipal Courts and Marshal’s Department, to prepare for promotion to Deputy Marshal, and to do other work as required.

CLASS CHARACTERISTICS

This is a nonsworn trainee class. Incumbents attend a P.O.S.T. Certified Academy to develop the minimum qualifications required for promotion to Deputy Marshal. Appointment as a Deputy Marshal is based upon satisfactory evaluations, graduation from the Academy and management’s recommendation. Trainees who do not promote to Deputy Marshal before expiration of their one year probationary period will be subject to termination of their Trainee status and/or County employment.

EXAMPLES OF DUTIES

  1. Attends scheduled Academy training sessions; learns principles, practices and theory of criminal and civil law enforcement, codified and case law and the organization, purposes, policies and procedures of the Municipal Courts and Marshal’s Department; prepares and maintains an Academy notebook; prepares reports and memos as directed by Academy staff.

  2. Receives training in physical fitness techniques, firearms use and arrest control techniques; participates regularly in the practice of all these techniques to maintain a satisfactory level of fitness and proficiency; maintains proper uniform appearance; may be assigned to other closely supervised duties in the Marshal’s Department.

MINIMUM QUALIFICATIONS

Special Requirements

No prior felony conviction.

United States citizenship, or qualification under California Government Code Section 1031.5.

At least 20 years of age on date of appointment.

Able to pass a comprehensive background investigation to the satisfaction of the Marshal’s Department.

License Required

Possession of a valid California Driver License by date of appointment.

Education

Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test.

Experience

None required.

Ability to

Read, understand, interpret and apply departmental policies, rules, laws and ordinances pertaining to law enforcement work. Write clear and comprehensive reports.

Accurately observe and remember names, faces, numbers and events.

Establish and maintain effective relationships with others.

Pass a physical examination for a high degree of physical fitness and agility, such as required for peace officer duties.

Understand and carry out oral and written directions.

Learn to use and maintain firearms in a safe and proficient manner.

MHH:mm

9-17-99

Classifications

County of Orange DPO Revised and Senior DPO Established: 2-08-05
Previous Revision: 3-28-86

DEPUTY PROBATION OFFICER SERIES SPECIFICATIONS

7405PS Deputy Probation Officer I

7408PS Deputy Probation Officer II

7409PS Senior Deputy Probation Officer

DEFINITION

Under supervision, to protect the community through the provision of legally mandated direct services to the Courts and through the supervision of offenders under the Courts’ jurisdiction by conducting investigations for the Court, enforcing court orders, assisting victims and facilitating the resocialization of offenders; to do other work as required.

CLASS CHARACTERISTICS

DEPUTY PROBATION OFFICER I

This is the entry-level class in the Deputy Probation Officer series. The scope and direction of the training varies depending upon the incumbent’s mastery of the training assignments and materials as related to probation work. Incumbents work under close supervision and it is anticipated that incumbents will progress to the Deputy Probation Officer II class by the end of their first year of service. Failure to do so may impact Probation Officer status and/or County employment.

DEPUTY PROBATION OFFICER II

This is the journey-level class in the Deputy Probation Officer series. Under general supervision, positions in this class may be assigned to intake, investigation, supervision, institutional services, community services, court services or other specialized assignments. Under general supervision, incumbents are expected to perform the full range of journey level duties in the completion of their assignments. Work is normally reviewed by a Supervising Probation Officer, Senior Probation Officer or higher level classifications.

SENIOR PROBATION OFFICER

This is an advanced journey level class in the Deputy Probation Officer series. Incumbents in this class may assist the Supervising Probation Officer by acting as a field training officer in providing training and technical guidance to lower level probation officers, for supervisor in his/her absence or perform duties associated to a complex or specialized assignment and/or function. Positions in this class are distinguished from the next higher class of Supervising Probation Officer by the latter’s full supervisory responsibility for a unit of Probation Officers or of a specialized function.

EXAMPLES OF DUTIES

All Classes

Depending upon area of assignment, duties may include, but are not limited to, the following:

  • Investigates circumstances of offenses by adults or juveniles; prepared court reports and makes recommendation as to the appropriate disposition of cases.
  • Conducts office and field interviews with adult and juvenile probation clients, parents, collateral sources, victims, witnesses, law enforcement officers, and other appropriate individuals to obtain pertinent information relative to a case.
  • Supervises adult and juvenile probation clients; counsels clients on conditions of probation, and need for compliance progress toward rehabilitation; monitors compliance with the conditions of probation; records periodic reviews of probationer’s progress in case files and recommends follow-up action as appropriate; investigates violations of conditions of probation and prepares report to the courts.
  • Represents the Probation Department before the courts and acts in a liaison role to local, state and federal law enforcement agencies, other County agency/departments and private collateral treatment resources staff in the enforcement of court orders, community protection and assisting in the resocialization of offenders.
  • Plans and presents training lectures to peace officer trainees.
  • May oversee the activities of volunteer staff.
  • May restrain an adult or juvenile for the purpose of arrest and/or detention.
  • May conduct searches pursuant to arrest or court order;

Senior Probation Officer

In addition to the general duties listed above, duties for a Senior Probation Officer, depending on area of assignment, may include, but are not limited to the following:

  • Assist Supervising Probation Officer by acting as Field Training Officer in providing training and technical guidance to lower level probation officers.
  • Assist Supervising Probation Officer with routine administrative tasks; acts for supervisor in his/her absence.
  • Handle the more difficult and sensitive cases that may involve complex or unusual circumstances.
  • Perform a function associated to a complex or specialized function.
  • Assist in developing, organizing, and implementing program goals and analyzing program results.

MINIMUM QUALIFICATIONS

SPECIAL REQUIREMENTS

Must meet all requirements of peace officer and probation officer status as prescribed by the California Government and Penal Codes and regulations established for the Deputy Probation Officer class by the California Peace Officer Standards and Training Commission and California Board of Corrections.

LICENSE REQUIRED

Possession of a current and valid California Class 3 driver’s license by date of appointment. Possession of a current and valid California Class 2 vehicle operator’s license may be required for some positions within a specified time period after date of appointment.

GENERAL KNOWLEDGE OF

For Deputy Probation Officer I and II and Senior Probation Officer

Psychological, social and cultural factors which influence individual and group behavior.

Written and oral communication including grammar, syntax and English composition.

For Deputy Probation Officer II and Senior Probation Officer

Law, rules, regulations and codes pertaining to the functions, duties and operations of a county probation department.

Functions and procedures of the criminal, juvenile, and civil courts and related agencies of the criminal justice system, social service, health care, education and private providers.

Principles and methods of probation investigation and supervision of casework and enforcement.

Community resources and methods of assessing their compliance with regulations and effectiveness.

Legal rights and obligations of adult and juvenile offenders.

Alternative approaches to supervision of probationers and methods of assessing their resocialization and rehabilitation needs.

Principles and techniques of counseling, interviewing, investigation and report writing in probation work.

Laws, procedures and techniques related to arrest, search and seizure.

ABILITY TO:

For Deputy Probation Officer I and II and Senior Probation Officer

Read, comprehend and apply a variety of detailed, complex technical written materials, such as laws, rules, regulations, policies, procedures, financial, psychological, social history and medical reports.

Interview and counsel individuals with personal, social and other maladjustment problems.

Collect, analyze and evaluate relevant data obtained through investigations, plan a realistic course of action, and make an effective recommendation.

Accurately apply existing laws, rules and regulations, and effectively complete assignments under the pressure of peak workloads and statutory or operational deadlines.

Effectively communicate orally and in writing with probation clients and their families, community groups, courts, and others, at times under adverse conditions.

Compose and dictate complex and detailed correspondence, case histories, court reports and related material.

Establish and maintain effective working relationships with various levels of Probation management, other County agency/department staff and collateral treatment resources staff from private agencies; speak effectively before groups.

Utilize various management information systems and automation tools to maintain and access case file information and electronic communications via desktop computer systems and computer networks.

Restrain an individual for the purpose of arrest and/or detention.

Pass State Board of Corrections-approved training courses.

May be required to pass County proficiency tests to be eligible for certain assignments.

Make decisions on effective courses of action in emergent situation.

Work effectively and independently under minimal direction in adverse conditions.

Senior Probation Officer

In addition to possessing the general knowledges of and abilities listed above, it is expected that a Senior Probation Officer can demonstrate the following attributes, depending on area of assignment, related to:

Create and maintain a supportive environment in which lower level staff may request and receive technical assistance and guidance.

Handle issues related to the more complex and/or specialized functions or assignments.

Exhibit leadership qualities when acting for supervisor in his/her absence and while performing Field Training Officer responsibilities.

EXPERIENCE/EDUCATION

Deputy Probation Officer I

A bachelor’s degree in a behavioral science or a combination of education and /or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications.

Deputy Probation Officer II

A bachelor’s degree in a behavioral science or a combination of education and/or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications and successful completion of entry level Deputy Probation Officer Training administered by the Orange County Probation Department;

OR

Option I

A bachelor’s degree in a behavioral science or a combination of education and/or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications and one year of probation, parole, law enforcement and/or other related experience which includes at least six months of experience as a peace officer in a California probation department conducting complete probation field investigations and/or fully responsible field supervision of either juvenile or adult probationers.

Senior Deputy Probation Officer

Two years of experience as a peace officer in a California probation department at a level deemed equivalent to the Deputy Probation Officer II class.

Physical Characteristics

See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, stoop and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.

Environmental Conditions

Ability to interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional, dangerous, and/or difficult; work in a standard office environment; and walk or run on dirt roads or other rough or uneven terrain. Exposure to varying climatic conditions (dust, extremes in temperature, rain, etc.) may be a factor in some assignments.

Classifications

County of Orange DPO Revised and Senior DPO Established: 2-08-05
Previous Revision: 3-28-86

DEPUTY PROBATION OFFICER SERIES SPECIFICATIONS

7405PS Deputy Probation Officer I

7408PS Deputy Probation Officer II

7409PS Senior Deputy Probation Officer

DEFINITION

Under supervision, to protect the community through the provision of legally mandated direct services to the Courts and through the supervision of offenders under the Courts’ jurisdiction by conducting investigations for the Court, enforcing court orders, assisting victims and facilitating the resocialization of offenders; to do other work as required.

CLASS CHARACTERISTICS

DEPUTY PROBATION OFFICER I

This is the entry-level class in the Deputy Probation Officer series. The scope and direction of the training varies depending upon the incumbent’s mastery of the training assignments and materials as related to probation work. Incumbents work under close supervision and it is anticipated that incumbents will progress to the Deputy Probation Officer II class by the end of their first year of service. Failure to do so may impact Probation Officer status and/or County employment.

DEPUTY PROBATION OFFICER II

This is the journey-level class in the Deputy Probation Officer series. Under general supervision, positions in this class may be assigned to intake, investigation, supervision, institutional services, community services, court services or other specialized assignments. Under general supervision, incumbents are expected to perform the full range of journey level duties in the completion of their assignments. Work is normally reviewed by a Supervising Probation Officer, Senior Probation Officer or higher level classifications.

SENIOR PROBATION OFFICER

This is an advanced journey level class in the Deputy Probation Officer series. Incumbents in this class may assist the Supervising Probation Officer by acting as a field training officer in providing training and technical guidance to lower level probation officers, for supervisor in his/her absence or perform duties associated to a complex or specialized assignment and/or function. Positions in this class are distinguished from the next higher class of Supervising Probation Officer by the latter’s full supervisory responsibility for a unit of Probation Officers or of a specialized function.

EXAMPLES OF DUTIES

All Classes

Depending upon area of assignment, duties may include, but are not limited to, the following:

  • Investigates circumstances of offenses by adults or juveniles; prepared court reports and makes recommendation as to the appropriate disposition of cases.
  • Conducts office and field interviews with adult and juvenile probation clients, parents, collateral sources, victims, witnesses, law enforcement officers, and other appropriate individuals to obtain pertinent information relative to a case.
  • Supervises adult and juvenile probation clients; counsels clients on conditions of probation, and need for compliance progress toward rehabilitation; monitors compliance with the conditions of probation; records periodic reviews of probationer’s progress in case files and recommends follow-up action as appropriate; investigates violations of conditions of probation and prepares report to the courts.
  • Represents the Probation Department before the courts and acts in a liaison role to local, state and federal law enforcement agencies, other County agency/departments and private collateral treatment resources staff in the enforcement of court orders, community protection and assisting in the resocialization of offenders.
  • Plans and presents training lectures to peace officer trainees.
  • May oversee the activities of volunteer staff.
  • May restrain an adult or juvenile for the purpose of arrest and/or detention.
  • May conduct searches pursuant to arrest or court order;

Senior Probation Officer

In addition to the general duties listed above, duties for a Senior Probation Officer, depending on area of assignment, may include, but are not limited to the following:

  • Assist Supervising Probation Officer by acting as Field Training Officer in providing training and technical guidance to lower level probation officers.
  • Assist Supervising Probation Officer with routine administrative tasks; acts for supervisor in his/her absence.
  • Handle the more difficult and sensitive cases that may involve complex or unusual circumstances.
  • Perform a function associated to a complex or specialized function.
  • Assist in developing, organizing, and implementing program goals and analyzing program results.

MINIMUM QUALIFICATIONS

SPECIAL REQUIREMENTS

Must meet all requirements of peace officer and probation officer status as prescribed by the California Government and Penal Codes and regulations established for the Deputy Probation Officer class by the California Peace Officer Standards and Training Commission and California Board of Corrections.

LICENSE REQUIRED

Possession of a current and valid California Class 3 driver’s license by date of appointment. Possession of a current and valid California Class 2 vehicle operator’s license may be required for some positions within a specified time period after date of appointment.

GENERAL KNOWLEDGE OF

For Deputy Probation Officer I and II and Senior Probation Officer

Psychological, social and cultural factors which influence individual and group behavior.

Written and oral communication including grammar, syntax and English composition.

For Deputy Probation Officer II and Senior Probation Officer

Law, rules, regulations and codes pertaining to the functions, duties and operations of a county probation department.

Functions and procedures of the criminal, juvenile, and civil courts and related agencies of the criminal justice system, social service, health care, education and private providers.

Principles and methods of probation investigation and supervision of casework and enforcement.

Community resources and methods of assessing their compliance with regulations and effectiveness.

Legal rights and obligations of adult and juvenile offenders.

Alternative approaches to supervision of probationers and methods of assessing their resocialization and rehabilitation needs.

Principles and techniques of counseling, interviewing, investigation and report writing in probation work.

Laws, procedures and techniques related to arrest, search and seizure.

ABILITY TO:

For Deputy Probation Officer I and II and Senior Probation Officer

Read, comprehend and apply a variety of detailed, complex technical written materials, such as laws, rules, regulations, policies, procedures, financial, psychological, social history and medical reports.

Interview and counsel individuals with personal, social and other maladjustment problems.

Collect, analyze and evaluate relevant data obtained through investigations, plan a realistic course of action, and make an effective recommendation.

Accurately apply existing laws, rules and regulations, and effectively complete assignments under the pressure of peak workloads and statutory or operational deadlines.

Effectively communicate orally and in writing with probation clients and their families, community groups, courts, and others, at times under adverse conditions.

Compose and dictate complex and detailed correspondence, case histories, court reports and related material.

Establish and maintain effective working relationships with various levels of Probation management, other County agency/department staff and collateral treatment resources staff from private agencies; speak effectively before groups.

Utilize various management information systems and automation tools to maintain and access case file information and electronic communications via desktop computer systems and computer networks.

Restrain an individual for the purpose of arrest and/or detention.

Pass State Board of Corrections-approved training courses.

May be required to pass County proficiency tests to be eligible for certain assignments.

Make decisions on effective courses of action in emergent situation.

Work effectively and independently under minimal direction in adverse conditions.

Senior Probation Officer

In addition to possessing the general knowledges of and abilities listed above, it is expected that a Senior Probation Officer can demonstrate the following attributes, depending on area of assignment, related to:

Create and maintain a supportive environment in which lower level staff may request and receive technical assistance and guidance.

Handle issues related to the more complex and/or specialized functions or assignments.

Exhibit leadership qualities when acting for supervisor in his/her absence and while performing Field Training Officer responsibilities.

EXPERIENCE/EDUCATION

Deputy Probation Officer I

A bachelor’s degree in a behavioral science or a combination of education and /or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications.

Deputy Probation Officer II

A bachelor’s degree in a behavioral science or a combination of education and/or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications and successful completion of entry level Deputy Probation Officer Training administered by the Orange County Probation Department;

OR

Option I

A bachelor’s degree in a behavioral science or a combination of education and/or equivalent and relevant probation experience required to develop the knowledges and abilities listed above as minimum qualifications and one year of probation, parole, law enforcement and/or other related experience which includes at least six months of experience as a peace officer in a California probation department conducting complete probation field investigations and/or fully responsible field supervision of either juvenile or adult probationers.

Senior Deputy Probation Officer

Two years of experience as a peace officer in a California probation department at a level deemed equivalent to the Deputy Probation Officer II class.

Physical Characteristics

See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, stoop and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.

Environmental Conditions

Ability to interact with clients, the general public and representatives of other agencies in a variety of situations which may be emotional, dangerous, and/or difficult; work in a standard office environment; and walk or run on dirt roads or other rough or uneven terrain. Exposure to varying climatic conditions (dust, extremes in temperature, rain, etc.) may be a factor in some assignments.

Classifications

County of Orange
Class Code: 7409
Revised: 3-28-86
Previous Revision: 5-10-77

DEPUTY PROBATION OFFICER III

DEFINITION

Under direction, to perform unusually difficult and responsible assignments requiring a high degree of independence; and to do other work as required.

CLASS CHARACTERISTICS

This is the highest nonsupervisory level in the Probation Officer series. Positions are allocated to the class on the basis of specifically defined assignments in diversion programs which require integration of Probation Department policies and procedures with rules and regulations governing the program assignment. Incumbents represent the Probation Department in strong coordinating roles involving continuous and intensive contact with public and private juvenile service agencies. Incumbents receive less guidance and supervisory review in implementing departmental policies and procedures than do Deputy Probation Officer II’s.

EXAMPLES OF DUTIES

Plans and implements a treatment program for minors diverted pursuant to Section 654 of the Welfare and Institutions Code; monitors and documents progress of minors on informal probation; makes casework decisions; coordinates case flow, assignments, scheduling and staffing of diversion cases; participates in program development activities related to assignment; provides training and consultation to contracted diversion staff, police personnel and/or other agency personnel as appropriate; coordinates efforts with contracted diversion staff to ensure that necessary services are provided for clients.

MINIMUM QUALIFICATIONS

Special Requirement

Applicant must meet all requirements for peace officer and probation officer status that are prescribed by the California Government and Penal Codes and regulations of the California Peace Officer Standards and Training Commission and California Board of Corrections for the class of

Deputy Probation Officer II.

Thorough Knowledge of

Principles of current probation work, the justice system and functions of the Superior, Municipal and Juvenile Courts; laws and regulations relevant to probation work and specific assignment.

Advanced interviewing, counseling and investigation techniques; community resources available for treatment of probationers; dynamics of alcohol and drug usage.

General Knowledge of

Social, economic, medical and psychological influences on human behavior and causes of crime and delinquency; factors affecting group dynamics.

Ability to

Accurately analyze information obtained through investigation and plan an effective course of action; use sound judgment and discretion in selecting programs in the best interest of the probationer and community.

Establish effective relationships with others in stressful situations; interact with various public and private community agencies and maintain cooperative relationships; speak effectively before groups and stimulate and promote interest of individuals and groups in Probation Department programs.

License Required

Possession of a current and valid California Class 3 Driver License by date of appointment. Possession of a current and valid California Class 2 vehicle operator’s license may be required for some positions within a specified time period after date of appointment.

Education/Experience

A bachelor’s degree in a behavioral science or related subject and two years of experience as a deputized probation officer in a California probation department conducting field investigation or field supervision of either adult and/or juvenile probationers;

OR

A combination of education and/or equivalent and relevant probation experience required to develop the knowledge’s and abilities listed above as minimum qualifications.

MHH:sj

10/5/99

Classifications

County of Orange
Revised: 08/23/02
Classes Established: 03/14/86

Deputy Public Administrator/Public Guardian Series

0366CS Deputy Public Administrator/Public Guardian I
0367CS Deputy Public Administrator/Public Guardian II
0369CS Senior Deputy Public Administrator/Public Guardian

Definition

Positions in this series perform a wide variety of activities and services to fulfill the legal mandates of the Public Administrator/Public Guardian. They are responsible and accountable for performing investigations related to conservatorships or decedent estate administration and for managing the estates of deceased persons and conservatees determined by the courts to fall within the jurisdiction of the Public Administrator/Public Guardian.

Class Characteristics

All classes require excellent problem solving and critical thinking skills, the ability to work independently, collaborate with professionals in related fields, manage time efficiently, understand basic financial management and accounting procedures, prepare concise written documents to effectively implement the laws and regulations related to the Public Administrator/Public Guardian functions.

Deputy Public Administrator/Public Guardian I

This class is distinguished from higher levels by its designation as trainee level in either the Public Guardian or Public Administrator units. Incumbents perform their work under close supervision and are expected to demonstrate increasing responsibility and independence in performing investigation and administration duties and to assume an increasing caseload during the trainee period. There is no permanent status in this class. Incumbents must successfully complete probation and qualify for promotion to the Deputy II level within the one-year probation period or be subject to termination of their trainee status and/or

Deputy Public Administrator/Public Guardian II

This is the journey level class and incumbents may be assigned to the Public Guardian unit as investigators or to serve as conservators/guardians to manage the affairs and arrange for care and treatment of persons under the jurisdiction of the Public Guardian OR to the Public Administrator unit to investigate or administer decedent estates.

Senior Deputy Public Administrator/Public Guardian

This is the highest non-supervisory level in the series. Positions in this class function in specialized assignments such as Court Officer, and act on behalf of the Public Administrator/Public Guardian at administrative and legal proceedings; investigate and administer a specialized caseload of the most complex and sensitive conservatorship, guardianship or decedent cases; provide lead assistance to Deputy Public Administrator/Public Guardians on difficult case matters; and act in the Supervising Public Administrator/Public Guardian’s absence.

Examples of Duties for All Levels

  • Administer estates of deceased persons or conservatees with emphasis on preservation of the estate and physical maintenance of personal, real and business property

  • Investigate referrals to the Public Guardian to determine appropriateness for conservatorship, guardianship or administration of decedents estates by the Public Administrator

  • Secure property of persons who die in Orange County and a relative or other appropriate person is not immediately available to claim it

  • Conduct interviews with referred individua
    ls, their family, friends, physicians, social workers, mental health staff, police, and others to determine the need for conservatorship

  • Arrange for and monitor implementation of case plans, treatment plans and continuing care plans for conservatees

  • Evaluate and process creditor’s claims against the assets of conservatees or decedents and authorize payment of valid claims or billings

  • Assist attorneys in arranging for necessary legal services

  • Assist County Counsel with preparation of cases for administrative and court proceedings and act as PA/PG representative throughout such proceedings

  • Locate, inventory, appraise and protect all assets of decedents and conservatees

  • Locate and close bank accounts and safe deposit boxes and determine the appropriate action to preserve value of the estate

  • Consult with Real Property Agent regarding real property decisions and actions

  • Make arrangements for the disposition of decedent’s remains and locate persons entitled to inherit from the estate and ensure that they receive their inheritance

  • Testify in court regarding estates in litigation or matters concerning conservatees

  • Explain the probate and conservatorship/guardianship procedures to heirs, relatives and other interested parties

Minimum Qualifications

All Levels

Knowledge of:

  • Laws, regulations and codes relating to the Public Administrator function. (Public Administrator assignment)

  • Laws, regulations and codes relating to the Public Guardian function. (Public Guardian assignment)

  • Various types and uses of documents representing assets and liabilities and techniques to determine conservatees’ or wards’ assets and liabilities

  • Interviewing and analytical techniques for gathering, interpreting and evaluating data;

  • Basic principles of business management

  • Legal language used in documents such as wills, deeds and contracts

  • Basic accounting principles and techniques

  • Basic word processing techniques and electronic case management systems

  • Eligibility requirements and appeal processes for SSI, Medicare and Medi-Cal. (Public Guardian assignment)

  • Basic requirements and limitations of Managed Health Care systems

  • Public and private community resources for meeting the needs of conservatees or wards

  • Psychiatric and medical problems of the disabled and elderly. (Public Guardian assignment)

All Levels

Ability to:

  • Administer the estates of decedents, wards and/or conservatees, including approval of creditors’ claims, payment of bills, rent, taxes and other common expenses; protect personal effects and valuables

  • Conduct investigations and gather information involving financial resources, real property and other assets of conservatees, wards and/or decedents, including locating heirs or other interested parties and determining potential benefits of proposed conservatorship or guardians

  • Recognize and analyze problems, gather relevant information, determine facts and draw valid conclusions

  • Communicate and deal effectively and tactfully with persons under emotional stress and/or with disabled persons

  • Prepare concise written and oral reports, maintain business records, prepare correspondence and legal documents, and document case management activities in accordance with office policies and procedures

  • Represent conservatees or wards in all matters relating to their personal well being and the hiring of care providers to meet the personal needs of conservatees or wards. (Public Guardian assignment)

Education and/or Experience Qualifications

For all levels: Education or training that can be directly related to the knowledge and ability requirements, such as behavioral psychology, marriage or family counseling, law, real estate or business/financial management may be substituted for up to twelve months of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience

Deputy Public Administrator/Guardian I

Option I: Bachelor’s Degree from an accredited college or university with specialization in the Social Sciences, Behavioral Sciences, Business Administration, Accounting or related field.

Option II: AA Degree from an accredited college or university and two years experience directly related to the knowledges and abilities listed as minimum qualifications, such as social or mental health work, counseling/ interviewing, investigation, bank trust work or financial analysis

Option III: Three years experience directly related to the knowledges and abilities listed as minimum qualifications, such as social or mental health work, counseling/interviewing, investigation, bank trust work or financial analysis

Deputy Public Administrator/Guardian II

Option I: One year of experience as a Deputy Public Administrator/Guardian I

Option II: Bachelor’s Degree from an accredited college or university with specialization in the Social Sciences, Behavioral Sciences, Business Administration, Accounting or related field, and one year of experience directly related to knowledges and abilities listed as minimum qualifications

Option III: AA degree from an accredited college or university and three years experience directly related to knowledges and abilities listed in minimum qualifications, such as social or mental health work, counseling/interviewing, investigation, bank trust work or financial analysis

Senior Deputy Public Administrator/Guardian

One year of experience as a Deputy Public Administrator/Guardian I or II and two years experience that demonstrates possession of the required knowledges and abilities listed as minimum qualifications

Special Requirements

Background Checks: Incumbents must meet bonding requirements. Fingerprinting and background investigation are required.

License Requirement:

Incumbents must possess a valid California Driver’s License, Class 3 or higher by the date of hire.

Physical and Mental Requirements:

Incumbents must possess vision sufficient to read standard text and read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment. Manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and to drive; stamina to sit for one hour at a time and up to five hours a day.

Environmental Conditions:

Incumbents must interact with the public and persons of varying degrees of mental stability and occasionally in hostile situation; work with care-providers and community members of varying educational and socioeconomic levels; drive to community sites, facilities and physical and mental health institutions’ enter residences where biohazardous material and/or pest or rodent infestations may exist; work with changing deadlines and competing priorities.

Classifications

County of Orange
Revised: 08/23/02
Classes Established: 03/14/86

Deputy Public Administrator/Public Guardian Series

0366CS Deputy Public Administrator/Public Guardian I
0367CS Deputy Public Administrator/Public Guardian II
0369CS Senior Deputy Public Administrator/Public Guardian

Definition

Positions in this series perform a wide variety of activities and services to fulfill the legal mandates of the Public Administrator/Public Guardian. They are responsible and accountable for performing investigations related to conservatorships or decedent estate administration and for managing the estates of deceased persons and conservatees determined by the courts to fall within the jurisdiction of the Public Administrator/Public Guardian.

Class Characteristics

All classes require excellent problem solving and critical thinking skills, the ability to work independently, collaborate with professionals in related fields, manage time efficiently, understand basic financial management and accounting procedures, prepare concise written documents to effectively implement the laws and regulations related to the Public Administrator/Public Guardian functions.

Deputy Public Administrator/Public Guardian I

This class is distinguished from higher levels by its designation as trainee level in either the Public Guardian or Public Administrator units. Incumbents perform their work under close supervision and are expected to demonstrate increasing responsibility and independence in performing investigation and administration duties and to assume an increasing caseload during the trainee period. There is no permanent status in this class. Incumbents must successfully complete probation and qualify for promotion to the Deputy II level within the one-year probation period or be subject to termination of their trainee status and/or

Deputy Public Administrator/Public Guardian II

This is the journey level class and incumbents may be assigned to the Public Guardian unit as investigators or to serve as conservators/guardians to manage the affairs and arrange for care and treatment of persons under the jurisdiction of the Public Guardian OR to the Public Administrator unit to investigate or administer decedent estates.

Senior Deputy Public Administrator/Public Guardian

This is the highest non-supervisory level in the series. Positions in this class function in specialized assignments such as Court Officer, and act on behalf of the Public Administrator/Public Guardian at administrative and legal proceedings; investigate and administer a specialized caseload of the most complex and sensitive conservatorship, guardianship or decedent cases; provide lead assistance to Deputy Public Administrator/Public Guardians on difficult case matters; and act in the Supervising Public Administrator/Public Guardian’s absence.

Examples of Duties for All Levels

  • Administer estates of deceased persons or conservatees with emphasis on preservation of the estate and physical maintenance of personal, real and business property

  • Investigate referrals to the Public Guardian to determine appropriateness for conservatorship, guardianship or administration of decedents estates by the Public Administrator

  • Secure property of persons who die in Orange County and a relative or other appropriate person is not immediately available to claim it

  • Conduct interviews with referred individua
    ls, their family, friends, physicians, social workers, mental health staff, police, and others to determine the need for conservatorship

  • Arrange for and monitor implementation of case plans, treatment plans and continuing care plans for conservatees

  • Evaluate and process creditor’s claims against the assets of conservatees or decedents and authorize payment of valid claims or billings

  • Assist attorneys in arranging for necessary legal services

  • Assist County Counsel with preparation of cases for administrative and court proceedings and act as PA/PG representative throughout such proceedings

  • Locate, inventory, appraise and protect all assets of decedents and conservatees

  • Locate and close bank accounts and safe deposit boxes and determine the appropriate action to preserve value of the estate

  • Consult with Real Property Agent regarding real property decisions and actions

  • Make arrangements for the disposition of decedent’s remains and locate persons entitled to inherit from the estate and ensure that they receive their inheritance

  • Testify in court regarding estates in litigation or matters concerning conservatees

  • Explain the probate and conservatorship/guardianship procedures to heirs, relatives and other interested parties

Minimum Qualifications

All Levels

Knowledge of:

  • Laws, regulations and codes relating to the Public Administrator function. (Public Administrator assignment)

  • Laws, regulations and codes relating to the Public Guardian function. (Public Guardian assignment)

  • Various types and uses of documents representing assets and liabilities and techniques to determine conservatees’ or wards’ assets and liabilities

  • Interviewing and analytical techniques for gathering, interpreting and evaluating data;

  • Basic principles of business management

  • Legal language used in documents such as wills, deeds and contracts

  • Basic accounting principles and techniques

  • Basic word processing techniques and electronic case management systems

  • Eligibility requirements and appeal processes for SSI, Medicare and Medi-Cal. (Public Guardian assignment)

  • Basic requirements and limitations of Managed Health Care systems

  • Public and private community resources for meeting the needs of conservatees or wards

  • Psychiatric and medical problems of the disabled and elderly. (Public Guardian assignment)

All Levels

Ability to:

  • Administer the estates of decedents, wards and/or conservatees, including approval of creditors’ claims, payment of bills, rent, taxes and other common expenses; protect personal effects and valuables

  • Conduct investigations and gather information involving financial resources, real property and other assets of conservatees, wards and/or decedents, including locating heirs or other interested parties and determining potential benefits of proposed conservatorship or guardians

  • Recognize and analyze problems, gather relevant information, determine facts and draw valid conclusions

  • Communicate and deal effectively and tactfully with persons under emotional stress and/or with disabled persons

  • Prepare concise written and oral reports, maintain business records, prepare correspondence and legal documents, and document case management activities in accordance with office policies and procedures

  • Represent conservatees or wards in all matters relating to their personal well being and the hiring of care providers to meet the personal needs of conservatees or wards. (Public Guardian assignment)

Education and/or Experience Qualifications

For all levels: Education or training that can be directly related to the knowledge and ability requirements, such as behavioral psychology, marriage or family counseling, law, real estate or business/financial management may be substituted for up to twelve months of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience

Deputy Public Administrator/Guardian I

Option I: Bachelor’s Degree from an accredited college or university with specialization in the Social Sciences, Behavioral Sciences, Business Administration, Accounting or related field.

Option II: AA Degree from an accredited college or university and two years experience directly related to the knowledges and abilities listed as minimum qualifications, such as social or mental health work, counseling/ interviewing, investigation, bank trust work or financial analysis

Option III: Three years experience directly related to the knowledges and abilities listed as minimum qualifications, such as social or mental health work, counseling/interviewing, investigation, bank trust work or financial analysis

Deputy Public Administrator/Guardian II

Option I: One year of experience as a Deputy Public Administrator/Guardian I

Option II: Bachelor’s Degree from an accredited college or university with specialization in the Social Sciences, Behavioral Sciences, Business Administration, Accounting or related field, and one year of experience directly related to knowledges and abilities listed as minimum qualifications

Option III: AA degree from an accredited college or university and three years experience directly related to knowledges and abilities listed in minimum qualifications, such as social or mental health work, counseling/interviewing, investigation, bank trust work or financial analysis

Senior Deputy Public Administrator/Guardian

One year of experience as a Deputy Public Administrator/Guardian I or II and two years experience that demonstrates possession of the required knowledges and abilities listed as minimum qualifications

Special Requirements

Background Checks: Incumbents must meet bonding requirements. Fingerprinting and background investigation are required.

License Requirement:

Incumbents must possess a valid California Driver’s License, Class 3 or higher by the date of hire.

Physical and Mental Requirements:

Incumbents must possess vision sufficient to read standard text and read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment. Manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and to drive; stamina to sit for one hour at a time and up to five hours a day.

Environmental Conditions:

Incumbents must interact with the public and persons of varying degrees of mental stability and occasionally in hostile situation; work with care-providers and community members of varying educational and socioeconomic levels; drive to community sites, facilities and physical and mental health institutions’ enter residences where biohazardous material and/or pest or rodent infestations may exist; work with changing deadlines and competing priorities.

Classifications

County of Orange
Class Code: 6128
Revised: 5-91
Previous Revision: 11-26-85

DEPUTY SHERIFF I

DEFINITION

Under supervision,to guard and supervise prisoners in County Jail facilities; to assist in law enforcement in the Patrol Division as a trainee; and to do other work as a trainee; and to do other work as required.

CLASS CHARACTERISTICS

A Deputy Sheriff I normally is assigned to perform the more routine duties in the County Jail facilities. However, an incumbent in this class may receive other assignments on a training basis or be assigned to other positions which include only routine or closely supervised law enforcement duties.

EXAMPLES OF DUTIES

  1. Uncuffs, searches and collects personal property of prisoners; fingerprints, photographs and interviews prisoners; directs the movement of prisoners within a housing module and keeps appropriate records including prisoner county; patrols an assigned area and supervises prisoners during meals; escorts prisoners to various locations within the Jail; observes and directs activities during prisoner visits; supervises inmate workers in work assignments; enforces Jail rules and prepares written reports concerning violations; performs certain limited administrative tasks as directed.

  2. As a trainee in the Patrol Division, rides in a patrol car and assists a Deputy Sheriff II in patorlling an assigned area and enforcing law and order.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination, or have attained a two-year or four-year degree from a college or university accredited by the Western Association of Colleges and Universities.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner.

As of date of appointment: have successfully completed the Sheriff-Coroner Department's basic law enforcement training course at the Department's Training Academy, or equivalent, to the satisfaction of the Sheriff-Coroner, and/or possess a current and valid basic California Peace Officer Standards and Training (P.O.S.T.) Certificate or Basic Course Waiver.

License Required

Possession of a valid California Driver License by date of appointment.

Some knowledge of

Criminal law; police patrol procedures; legal requirements for incarceration; custody and control of prisoners in jail and during transportation; operations and maintenance of standard police firearms.

Ability to

Read, understand, interpret and apply departmental policies, rules, laws and ordinances pertaining to law enforcement work; write clear and comprehensive reports; accurately observe and remember names, faces, numbers and events; Establish and maintain effective relationships with others.

Skillfully and safely operate police vehicles and standard police firearms; pass a physical examination for peace officers whose typical duties demand top physical fitness and agility.

RM:lk

 

Classifications

County of Orange
Class Code: 6130
Revised: 5-91
Previous Revision: 11-26-85

DEPUTY SHERIFF II

DEFINITION

Under general supervision,to patrol an assigned area and enforce law and order; to perform the more difficult and responsible work in guarding and directing prisoners in a county jail; to act as training or range officer; to transport and guard prisoners; to perform traffic law enforcement and accident investigation functions; and to do other work as required.

CLASS CHARACTERISTICS

The class of Deputy Sheriff II is distinguished from the class of Deputy Sheriff I by the assignment of more difficult, responsible and varied duties which require law enforcement knowledge and experience and grater exercise of independent judgement and initiative.

EXAMPLES OF DUTIES

  1. Patrols assigned area in an automobile, checking for crime, suspicious circumstances, traffic violations, traffic accidents and hazardous conditions; operates two-way radio unit and responds to calls to preserve the peace; apprehends principals and renders assistance; makes preliminary investigations; prepares reports on all activities during shift; may act as pilot or observer in a patrol helicopter; may use specially trained dogs in certain search and apprehension activities.

  2. As needed, may serve as desk officer in support of patrol activity; answers all calls coming to the complaint desk; operates two-way radio to dispatch units in emergencies based upon prescribed rules; notifies superior officers of emergency situations; receives calls from Sheriff's units requesting information and obtains required information; answers or refers questions from visitors to the Sheriff's station; keeps records of calls.

  3. Books prisoners admitted to the men's or women's jail; operates security door consoles and controls the movement of prisoners and others within a specified area; keeps records, prepares reports, completes forms and verifies identity of prisoners during release activity; evaluates prisoner's records and recommends on work assignments; reviews prebooking forms and court documents for accuracy and completeness; assigns new prisoners to quarters; answers inquiries pertaining to jail policies and individual prisoners as allowed by jail regulations.

  4. Transports prisoners to and from jail facilities, courts, the hospital and other counties in Sheriff's Department vehicles; guards and attempts to prevent the escape of prisoners transported.

  5. Operates and navigates a Harbor Patrol boat in an assigned area, checking for safety or traffic violations, crime, navigational hazards, or any persons needing assistance; enforces State, district and other rules and marine fire fighting equipment.

  6. Acts as a Range Officer at the Sheriff's Training Facility; directs the safe usage of range; supervises assigned inmate workers assisting in operation of the range.

  7. Serves as a tactical officer at Sheriff's Training Facility; prepares training material and visual aids; serves as instructor on assigned subject matter.

  8. Serves as recruiting deputy, coordinating recruitments for all positions of the Sheriff's Department with County Personnel recruiters; prepares for Oral Board examinations and administers Physical Agility tests for new recruits; sets up advertising through various media; attends Career Days with Public Relations Deputy.

  9. Serves as Public Relations Deputy; coordinates all speaking assignments; handles Crime Prevention Program (Neighborhood Watch); maintains files on Block Parents; prepares commendations and monthly stats; sets up displays at Orange County Fair and shopping malls; participates in Career Days.

MINIMUM QUALIFICATIONS

 

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination, or have attained a two-year or four-year degree from a college or university accredited by the Western Association of Colleges and Universities.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner.

Possess a current and valid basic California Peace Officer Standards and Training (P.O.S.T.) Certificate or Basic Course Waiver as of date of appointment.

License Required

Possession of a valid California Driver License by date of appointment.

Experience

One year of experience as a law enforcement officer in a civilian agency.

General Knowledge of

Criminal law; police patrol procedures; booking procedures; legal requirements for incarceration; proper methods of maintaining custody of prisoners in jail facilities and during transportation; the operations and maintenance of standard police firearms; operation and navigation of small boats and regulations governing use of Harbor facilities (may be required for some assignments).

Ability to

Read, understand, interpret and apply departmental policies, rules, laws and ordinances pertaining to law enforcement work; write clear and comprehensive reports; accurately observe and remember names, faces, numbers and events.

Establish and maintain effective relationships with others; adopt quick, effective and reasonable courses of action under emergency conditions.

Operate police vehicles and equipment under a variety of adverse field conditions; use firearms safely and proficiently; operate small boats safely and effectively under all types of weather conditions (may be required for some assignments).

Pass a physical examination for peace officers whose typical duties demand top physical fitness and agility.

RM:lk

Classifications

County of Orange
Class Code: 6124
Revised: 5-91
Established: 5-29-84

DEPUTY SHERIFF TRAINEE

DEFINITION

Under close supervision,in a training capacity, to learn criminal and civil laws and departmental rules and policies required in law enforcement as a Deputy Sheriff; and to do other work as required.

CLASS CHARACTERISTICS

This is a nonsworn trainee class. Incumbents attend a P.O.S.T. Certified Academy to develop the minimum qualifications required for entry into a law enforcement career as a Deputy Sheriff. Appointment as a Deputy Sheriff is based upon satisfactory evaluations, graduation from the Academy and management's recommendations. Trainees who do not promote to Deputy Sheriff I before expiration of their one year probationary period will be subject to termination of their Trainee status and/or County employment.

EXAMPLES OF DUTIES

  1. Attends scheduled Academy training sessions; learns principles, practices and theory of criminal and civil law enforcement, codified and case law and the organization, purposes, policies and procedures of the Sheriff-Coroner Department; prepares and maintains an Academy notebook; prepares reports and memos as directed by Academy staff.

  2. Receives training in physical fitness techniques, firearms use and arrest control techniques; participates regularly in the practice of all these techniques in order to maintain a satisfactory level of fitness, proficiency and skill; maintains proper uniform appearance; may be assigned to other colsely supervised duties in the Jail or other areas of the Sheriff-Coroner Department.

MINIMUM QUALIFICATIONS

Special Requirements

-No prior felony conviction.

-United States citizenship, or qualification under California Government Code Section 1031.5.

-At least 20 years of age on date of appointment.

-Able to pass a comprehensive background investigation to the satisfaction of the Sheriff-Coroner Department.

License Required

Possession of a valid California Driver License by date of appointment.

Education

Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test, or have attained a two-year or four-year degree from a college or university accredited by the Western Association of Colleges and Universities.

Experience

None required.

Ability to

Read, understand, interpret and apply departmental policies, rules, laws and ordinances pertaining to law enforcement work.

Write clear and comprehensive reports.

Establish and maintain effective relationships with others.

Understand and carry out oral and written directions.

Learn to use and maintain firearms in a safe and proficient manner.

RM:lk

Classifications

County of Orange
Class Code: 8424
Revised and Title Changed: 8-14-79
From: Assistant Director
Consumer Advocacy
Established: 7-12-77

DIRECTOR, COMMUNITY SERVICES AGENCY

DEFINITION

Under policy direction of the Board of Supervisors, to plan, organize, coordinate and direct the Community Services Agency; and to do other work as required.

CLASS CHARACTERISTICS

The Director is responsible for directing, through subordinate managers, the Community Services Agency, providing services to segments of the public with special needs. These services include Consumer Affairs, Public Administrator/Public Guardian functions, Senior Citizens Program Office,

Veterans Services, and Cooperative Extension.

EXAMPLES OF DUTIES

  1. To the extent authorized by law, plans, directs and coordinates the operation of the Agency through subordinate managers; plans short and long range goals and objectives for Community Services programs, Agency-wide policies and objectives.

  2. To the extent authorized by law, through subordinate managers, directs the preparation of and reviews the Community Services Agency program budget; directs and monitors internal budget procedures necessary to program operations; directs and reviews the preparation and submission of required financial reports.

  3. Reviews, analyzes and interprets legislation and regulations to formulate and implement the efficient administration of Community Services programs.

  4. Develops and maintains effective working relationships with Federal, State and County officials, executives of public and private welfare agencies and community leaders.

  5. Receives policy direction from the Board of Supervisors and the County Administrative Officer and plans for the establishment of new service programs, major changes in service delivery, or alternate sources of funding.

  6. Attends conferences and professional meetings; may address community and civic groups.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Major Federal, State and County community services programs and their supporting legislation.

Principles and practices of management necessary to plan, analyze, develop, direct and evaluate large and varied programs and administrative policies and organizational structures.

General Knowledge of

Principles, programs and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

Principles of personnel administration and management development including selection, training and supervision of subordinates.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive Community Services program; formulate policy, develop and design program objectives and procedures.

Formulate, develop and justify agency budget requirements; implement, administer and control the distribution of funds according to approved budget.

Communicate and interact with personnel at all organizational levels and occasionally function in stressful or confrontation type situations requiring instructing, persuading, negotiating and motivating people; act as liaison to advise and/or resolve differences with public or private agencies, other agencies/departments, general public, employees or employee representation groups.

Plan, coordinate and initiate action to implement decisions and/or recommendations; define program areas; develop and evaluate agency policy, program’s and practices; use principles of reasoning to validate conclusions, define and select alternatives, rationalize and project consequences of decisions.

Analyze, interpret and apply provisions of complex Federal, State and local legislation and regulations pertinent to the administration of agency policies and programs.

Communicate effectively through oral presentations, written reports, and discussions with top County administrative staff, Federal, State and local agencies, departments, groups and individuals.

Experience

Considerable experience that can be directly related to the above kowledges and abilities.

JCR:hm

Classifications

County of Orange
Class Code: 7033
Established: 2-2-88

DIRECTOR OF ADULT AND EMPLOYMENT SERVICES, SSA

DEFINITION

Under administrative direction to plan, organize and direct the Adult and Employment Services Programs within the Social Services Agency; and to do other work as required.

CLASS CHARACTERISTICS

This single position executive management class is responsible for the development, implementation, coordination and direction of adult and employment services programs. This position reports directly to the Chief Deputy Director, SSA.

EXAMPLES OF DUTIES

  1. Plans, organizes, implements and directs adult and employment services programs as they are administered within the Social Services Agency.

  2. Develops and implements adult and employment services programs, policies, goals, objectives and plans for future needs of the Division.

  3. Supervises subordinate managers assigned to carry out program goals, coordinates and plans activities of the Division and evaluates the efficiency of operations; conducts analysis of activities, services and programs mandated by County and/or State regulation.

  4. Develops and maintains effective working relationships with State, federal and local governments, community groups and organizations to ensure effectiveness of programs.

  5. Prepares, recommends and negotiates an annual operating budget for Division; directs costs benefit analysis; administers the approved budget within authorized appropriation limits.

  6. May represent the Agency in meeting and consulting with other departments, agencies, employee groups, officials of the State and federal government and before members and/or committees of the State Legislature and Congress.

  7. Assists in the analysis of legislation; proposes legislation advantageous to the County and the divisional programs; prepares and presents testimony on legislation; analyzes reports of the Agency and outside sources including those from the State and federal government, as they identify and affect client needs, budgets, staffing and administrative organization.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of administrative, organization and management necessary to plan, organize, implement, analyze and evaluate the activities of a large organization.

The laws, rules and regulations governing the operation of a social services agency and the various specialized programs.

General Knowledge of

Principles of budget preparation and fiscal management.

Legislation affecting adult and employment services programs.

Functions and relationships of federal, State and local governments.

Community needs and resources.

Ability to

Plan, organize and direct major public social services programs.

Analyze the budget, staffing, organizational and program needs of a large organization.

Persuade and motivate personnel at all organizational levels, occasionally in situations of strong disagreement.

Establish and maintain cooperative working relationships with public officials, community groups, boards and commissions, private organizations and the media.

Implement federal and State legislation, regulations and directives in County-wide social service programs.

Speak effectively before groups and prepare clear, complete and concise reports.

Use a County-approved means of transportation to travel to various office locations.

Education/Experience

Education that demonstrates possession of the knowledges and abilities listed above. Examples are graduation from college with a degree in a behavioral science, public or business administration or law including broad and extensive progressively responsible experience in a human services setting.

Considerable experience in an administrative capacity with management responsibility for a large organization.

NGE:sj

Classifications

County of Orange
Class Code: 8322
Revised & Title Changed: 2-7-84
From: Assistant Agency Director,
Administration
Previous Revision: 2-4-75

DIRECTOR OF AGENCY ADMINISTRATION

DEFINITION

Under administrative direction to direct and coordinate general administrative management and centralized staff services functions of an Agency; and to do other work as required.

CLASS CHARACTERISTICS

The Director of Agency Administration has broad authority for directing the administrative management functions and central staff services of an Agency. Positions in this class bead a major function of an Agency and direct the work of a large professional administrative and clerical support staff through subordinate supervisors. Although positions in this class do not exercise line authority over other major divisions, the administrative functions critically impact the other activities as well as the overall effectiveness of the Agency. Work is assigned and evaluated by the Director of the Agency in terms of consistency with general policies and objectives of the Agency.

EXAMPLES OF DUTIES

  1. Consults with the Agency Director, other function directors and subordinate managers on major changes required in the operational objectives, policies and procedures throughout the Agency. Analyzes specific areas of policy and operations assigned by the Agency Director. Performs or directs research through consultation with managers, and through analysis of financial and operating data. As authority may be conferred by the Agency Director, reviews and analyzes program and project proposals submitted by other function directors and managers. Develops management control Systems for monitoring implementation progress. For the Agency Director, reviews, evaluates and recommends on all Agency recommendations to be submitted to the Board of Supervisors.

  2. Performs or directs analysis of the organization of major functions of the Agency. Analyzes the effectiveness of existing organizational structure. Develops structural improvements, methods for implementation and time schedules for accomplishment of organizational changes. Explains probable impact of proposed changes to affected function directors and managers.

  3. Performs or directs analysis of the utilization of fixed facilities of the Agency, including land, buildings and equipment. Analyzes required changes including land acquisition and construction of new facilities. Consults with Agency Director and other function directors and managers on substantive changes and time schedules for implementation.

  4. Performs or directs analysis of location, distribution and utilization of materials, supplies. Analyzes storage and repair facilities and transport time between point of storage and point of use. Evaluates need for relocation and consolidation of supplies and equipment. Analyzes alternative options of purchase, rental, replacement, repair and modification of equipment.

  5. Directs the Agency’s program of fiscal planning, forecasting, analysis and control. Analyzes costs of Agency operation and develops schedules of cost and revenue. Forecasts effect of external economic factors on Agency operation. Develops programs to promote cost reduction, cost control, adequate cash flow and timely receipt of revenue. Identifies cost intensive operational factors and develops methods for correction.

  6. Directs preparation of Agency’s annual budget. Recommends program priorities to Agency Director. Reviews major budgetary requests of function directors and line managers in terms of their consistence with priorities. Negotiates with County Administrative Office staff on need for major budget items. Develops and monitors budgetary control systems.

  7. Directs general administrative service functions including personnel, accounting and information systems support. Directs research and development on new legislation affecting various functions of the Agency. Directs office management and central clerical operations. May direct internal management audits.

  8. Through subordinate supervisors, directs the performance evaluation, training and long-range professional development of subordinate staff.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, organize, implement, analyze and evaluate the activities of a large multi-function agency.

General Knowledge of

Principles of management analysis including operations research, work measurement, and related statistical methods and sources of information.

Principles of fiscal control, cost control, budgeting and accounting for a large organization.

Principles of large scale work organization and dynamics of line-staff relationships.

Ability to

Define and resolve problem areas and direct collection and evaluation of complex data.

Apply principles of logic to define and select alternatives, anticipate their consequences, and form valid conclusions.

Direct and coordinate work of a large professional administrative and clerical staff.

Speak and write clearly and concisely in support of recommendations based on complex data and complex analytical processes.

Persuade and motivate personnel at all organizational levels, occasionally in situations of strong disagreement; resolve conflicts in attitudes or goals between managers and supervisors of equal rank or supervisors and subordinates, or management and employee groups.

Plan and complete work assignments with a minimum amount of direction and control.

Experience /Education

Considerable experience and/or education that would have applied or developed the above knowledges and abilities.

RCP:sj

10/8/99

Classifications

County of Orange
Class Code: 7032
Revised and Title Changed: 2-7-84
From: Assistant Director, Social
Services Agency
Previous Revision: 12-22-81

DIRECTOR OF AGENCY FINANCIAL ASSISTANCE

DEFINITION

Under administrative direction to plan, organize and direct the Financial Assistance Programs of the Social Services Agency; and to other work as required.

CLASS CHARACTERISTICS

The Director of Agency Financial Assistance position, under the administrative direction of the Director, Social Services Agency, is primarily responsible for the establishment, implementation and coordination of financial assistance program policies, practices and procedures. The position directs managers assigned to central administration or district offices.

EXAMPLES OF DUTIES

  1. Directs, coordinates and assists in planning financial assistance programs as they are administered in various district offices.

  2. Implements Federal, State and County legislation, regulations, directives and procedures; ensures that the programs and policies of the Director are efficiently implemented.

  3. Supervises subordinates assigned to carry out program goals; conducts staff meetings to explain new or revised programs, policies or procedures; participates in program and policy development with other top management staff; resolves operational difficulties experienced by subordinate staff through discussions with appropriate departmental, County, State or Federal authorities.

  4. Recommends and suggests changes to the Agency’s budget and staffing allocations; prepares and analyzes reports showing time, space, personnel, equipment, material and cost effectiveness of recommended solutions.

  5. Assists in analysis and reports on proposed legislation as it affects budget, staffing and administrative organization.

  6. May represent the Agency in meeting and consulting with other departments, agencies and organized employee groups.

  7. Works with members of community groups, the public and private agencies in matters related to the delivery of public financial assistance.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of administration, organization and management necessary to analyze, evaluate and implement administrative policies.

Principles and practices of basic supervision, employee development and public relations.

The laws, rules and regulations and procedures governing the operation of a public social services agency and the eligibility and grants for various specialized financial assistance programs.

General Knowledge of

Principles of budget preparation and fiscal management.

Community needs and resources.

Ability to

Direct and coordinate financial assistance programs.

Implement Federal and State legislation, regulations and directives in County-wide social service programs.

Analyze and make appropriate program recommendations including implications of budget, staff and administrative organization.

Speak and write effectively and prepare clear, complete and concise reports.

Enlist the cooperation of and work effectively with community organizations, governmental agencies and others.

Experience

Considerable experience that would have developed the knowledges and abilities listed above.

RCP:sj

Classifications

County of Orange
Class Code: 7031
Previous Revision: 11-27-84
Administrative Revision: 7-21-95

DIRECTOR OF CHILDREN AND FAMILY SERVICES, SSA

DEFINITION

Under administrative direction, to plan, organize and direct the Children and Family Services Division within the Social Services Agency, and to do other work as required.

CLASS CHARACTERISTICS

This single position executive management class has broad authority for directing the Children and Family Services Division within the Social Services Agency. The person in this position functions in a multi-dimensional capacity by operating within a managerial, social service and judicial framework. This position reports directly to the Director of the Social Services Agency.

EXAMPLES OF DUTIES

  1. Plans, organizes and directs the administration of Children and Family Services within the Social Services Agency which includes Emergency Response, Dependency Investigation, Permanency Planning, Family Preservation, Family Reunification and other related programs.

  2. Meets regularly with courts, law enforcement agencies, Probation, advisory boards and panels, various commissions and other County departments engaged in the care and protection of children to increase communication and resolve problems.

  3. Prepares the annual functional budget for Children and Family Services; recommends changes to fiscal, personnel, budget and other administrative functions within Children and Family Services, SSA, on an ongoing basis.

  4. Maintains effective public relations with the news media, special interest groups, other County departments, civic groups and the community in general to increase understanding and acceptance of Children and Family services and its objectives.

  5. Directs the operation of the residential care and treatment facilities for children declared dependents of the Juvenile Court under Section 300 of the Welfare and Institutions Code.

  6. Implements federal, State and County legislation, regulations, directives and policies and ensures that government mandates are compiled with; analyzes and reports on proposed legislation which affect budget staffing and program operations.

  7. Provides the SSA Director with periodic reports for the Board of Supervisors on important issues and accomplishments concerning Children and Family Services.

  8. Coordinates the work of Children and Family Services with the State Department of Social Services, the State Department of Health Services and other human services departments and agencies.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of administration, organization and management necessary to plan, organize, implement, analyze and evaluate the activities of a large organization.

The laws, rules and regulations governing the operation of a social services agency and the various specialized aid programs.

Laws pertaining to the custody, care and protection of children such as Public Law 96-272.

General Knowledge of

Principles of budget preparation and fiscal management.

Legislation affecting children and family service programs.

The justice system with special emphasis on the Juvenile Court.

Functions and relationships of federal, state and local governments.

Community needs and resources.

Ability to

Plan, organize and direct major public social service programs.

Analyze the budget, staffing, organizational and program needs of a large organization.

Persuade and motivate personnel at all organizational levels, occasionally in situations of strong disagreement; resolve conflicts in attitudes or goals between social service staff and the juvenile court, law enforcement agencies, boards or commissions.

Establish and maintain cooperative working relationships with public officials, judges, law enforcement agencies, community groups, boards and commissions, private organizations and the media.

Implement federal and slate legislation, regulations and directives in County-wide social service programs.

Speak effectively before groups and prepare clear, complete and concise reports.

Use a County-approved means of transportation to travel to various office locations.

Education/Experience

Education that demonstrates possession of the knowledge and abilities listed above. Examples are graduation from college with a degree in a behavioral science, public or business administration or law, broad and extensive progressively responsible experience in a human service setting; and considerable experience in an administrative capacity with management responsibility for a large organization.

MC:mm

Classifications

County of Orange
Class Code: 8404
Established: 12-27-91

DIRECTOR OF FACILITIES OPERATIONS

DEFINITION

Under general direction, to plan, organize, direct and coordinate the Facilities Operations function of the General Services Agency; to be responsible for the operation and maintenance of County-owned buildings, facilities and grounds; to negotiate and administer facilities service contracts; and to do other work as required.

CLASS CHARACTERISTICS

This position reports to the Director, General Services Agency and is responsible for the maintenance, operation, repair and alteration of County buildings and grounds. The incumbent of this position directs diverse operations concerning budgets, personnel management and plant operation functions. Through subordinates, the incumbent negotiates and administers various maintenance and service contracts and directs the efforts of a varied work force that provides maintenance and utility services to all County facilities.

EXAMPLES OF DUTIES

  1. Develops building maintenance policies; reviews staff reports analyzing maintenance and service needs, establishes priorities, allocates resources, prepares budget estimates and develops programs to meet the County's building services and maintenance needs.

  2. Plans, coordinates and, through subordinates, directs a variety of functions pertaining to facilities maintenance, repair and services performed by function staff and by contract.

  3. Reviews contract specifications, and service and construction agreements to provide the County with a variety of maintenance and alteration services; personally negotiates difficult and sensitive contracts, change orders and disputed agreements.

  4. Coordinates and, through subordinates, directs the work of craftsmen, custodians, groundskeepers and operating engineers to maintain building and grounds and provide utility services to all County facilities.

  5. Reviews budget estimates, prioritizes requests and justifies Facilities Operations annual budget to agency Director.

  6. Interviews and selects supervisory staff for promotion or employment; reviews and approves recommendations of subordinate supervisors on hiring and disciplining actions.

  7. Plans and directs training programs for employees of the function.

  8. Develops and institutes a safety program for personnel and ensures that safe work practices and procedures are followed.

  9. Directs an energy conservation program for County facilities to increase the efficiency of air conditioning, heating, ventilating and lighting systems.

  10. Advises subordinates on difficult or unusual projects; consults with management representatives on services and building modifications; reviews and approves equipment specifications.

  11. Represents County on special assignments such as emergency episode planning for the Air Quality Management District and earthquake preparedness.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Management practices of facilities operations and maintenance.

General Knowledge of

Principles of business methods or public administration, including budget preparation, fiscal and personnel management.

Business practices followed to prepare bid specifications, negotiate agreements and administer maintenance, alteration and service contracts.

Utility company policies and practices relating to major users.

Ability to

Plan, organize and direct the diverse functions found within a large facilities maintenance and operations division.

Communicate with managers and directors, to determine needs for utilities and facilities services.

Negotiate various types of facilities maintenance, repair and service agreements with private contractors.

Plan, organize and direct various programs for the maintenance and repair of buildings and equipment.

Experience

Considerable experience which demonstrates the application of the knowledges and abilities listed.

SHS:smb

Classifications

County of Orange
Class Code: 2131E2
Established: 11-19-96

DIRECTOR, HOUSING AND COMMUNITY DEVELOPMENT

DEFINITION

To plan, organize, administer and direct all functions related to the implementation of policies, programs and projects developed under the legal authority granted to the Orange County Housing Authority, Community Development Block Grant and other similar federal, State and Orange County Development Agency funded programs; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate managers, this position directs the development of low and moderate income housing, shelters for the homeless, housing rehabilitation, public services, rental subsidy programs and other projects and programs aimed at financing and implementing projects for economic, neighborhood and community development and preservation. The Director has full authority for development and implementation of policies and objectives for all functions under his control, subject to broad policy guidelines as issued by the Chief Executive Officer and the Board of Supervisors.

EXAMPLES OF DUTIES

1. Directs implementation of the County's housing, neighborhood and community development and Orange County Housing Authority programs and policies.

2. Represents the County of Orange in meetings with federal and State officials on issues relating to production of affordable housing, shelters for the homeless, rental subsidy programs and neighborhood and community development and preservation programs.

3. Represents the County of Orange in meetings with private sector businesses and non-profit groups for planning, scheduling, financing, and implementing County housing and community development efforts.

4. Develops and maintains effective working relationships with federal, State and County officials and community representatives.

5. Acts as staff liaison for the H/CD Task Force and Executive Officer of the Orange County Housing Commission.

6. Directs planning and implementation of the Orange County Development Agency's Neighborhood Development and Preservation Plan (NDAPP), directs preparation and submittal of the annual NDAPP Budget and Work program and upon approval by the Chief Executive Officer and Board of Supervisors, implements the Work Program.

7. Analyzes and evaluates program objectives and the effectiveness of agency operations in conforming to objectives and policy guidelines; solicits input, assesses needs and develops priorities to address those needs. Directs subordinate managers in implementation and modification of policies and procedures. Reviews program funding needs and formulates budget guidelines. Coordinates program budgeting with the County Executive Officer.

8. Directs the solicitation, evaluation and allocation processes for federal, State and County funds administered by the Housing and Community Development Department. Directs subordinates in monitoring, reporting and evaluation activities relating to the expenditure of those funds.

9. Develops personnel policies for the department; provides policy direction and performance evaluation for subordinate managers.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Major social, economic, regulatory and legislative programs and issues affecting housing and community development and redevelopment.

The principles of organization and management necessary to direct and coordinate the activities of a County department and to formulate and implement administrative policies on housing and development.

Principles of human resources administration and management development, including selecting, training, directing, supervising and evaluating a staff of high-level subordinate managers.

Principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

General Knowledge of

Legal requirements of the California Health and Safety Code relating to redevelopment agencies and housing authorities.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive program for housing and community development; recommend policy, identify needs, develop, design and implement program policies, objectives, procedures, budgets, staffing requirements and evaluation techniques; perform effectively under pressure of deadlines and management constraints.

Plan, direct, train and evaluate the performance of subordinate staff; coordinate and motivate organizational units to successful attainment of objectives.

Advise, consult with and resolve differences with other agencies and departments and community groups; communicate, interact and function in situations that require counseling, instructing, persuasion and negotiation; achieve consensus among diverse interest groups and governmental jurisdictions.

Define problem areas; supervise the collection, interpretation and evaluation of complex data; use principles of inductive and deductive reasoning to validate conclusions, define and select alternatives; rationalize and project consequences of decisions and recommendations; plan, coordinate and initiate action; implement decisions and recommendations; encourage and accept innovative solutions to complex problems.

Communicate effectively in organizing and directing group discussions and transmitting information and instructions to subordinate staff and other County agencies and departments.

Experience/Education

Broad and extensive experience which would have developed the knowledges, skills and abilities described above.

PHYSICAL REQUIREMENTS

Possession of

Mental stamina and resilience sufficient to engage in difficult and complex interaction with hostile members of the public and with managers and officials with differing points of view, regarding sensitive policy, budget, legal and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print, construction plans and blueprints.

Ability to

Speak and hear well enough to communicate clearly and understandably in person and over the telephone or two-way radio.

VLH:gjs

11-13-96

 

Classifications

County of Orange
Class Code: 8407
Administrative Revision &
Title Change: 9-7-90
From:Director, Information Systems
and Purchasing
Previous Revision: 5-17-88

DIRECTOR OF INFORMATION SYSTEMS

DEFINITION

Under administrative direction of the Director, General Services Agency, the Director of Information Systems is responsible for the management of County-wide data processing services, telephone services, public safety radio communications and cable television franchise administration. Incumbent plans, organizes, directs and monitors all areas of policy development, financial management, program planning, problem resolution and supervision; and performs other work as required.

EXAMPLES OF DUTIES

  1. Manage the functions of the Data Systems Division, the Telephone Systems Division, the Communications Division and cable telephone franchise administration; organizes, directs, controls and reviews the day-to-day operations of division functions; defines lines of authority and responsibility; coordinates activities of the major functions to eliminate or reduce overlapping assignments and allocates new functions to divisions as necessary.

  2. For each function, identifies program issues and problems; coordinates analysis and evaluates recommendations for change; implements selected action plans and monitors for resolution.

  3. Establishes policies, procedures and divisional objectives and sets organizational goals, expectations and standards.

  4. Recommends to County management on strategic direction of data systems, telephone systems, telecommunications and cable television.

  5. Analyzes needs and decides on the allocation and utilization of resources including staff, equipment, space and contracts.

  6. Advises in the preparation of Board correspondence, contract negotiations, policies and procedures, organizational and divisional analyses, and correspondence.

  7. Develops divisional budget guidelines, reviews and approves budget proposals for each division and refers proposals to the Agency Director.

  8. Assigns work and supervises subordinates through direct supervision, staff meetings, written directives, status reports and evaluations, and advises on proper course of action.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, analyze, develop, command, control and evaluate large and varied programs and administrative policies.

Principles of management analysis and organizational design necessary to analyze, evaluate and make recommendations on organizational structure, manpower and equipment needs.

Principles and practices of personnel management.

Budget development, implementation and control.

General Knowledge of

Data systems planning and operations.

Telephone systems planning and operations.

Contract negotiation and administration.

Ability to

Plan, organize, direct, coordinate and supervise through subordinate managers the work of a large and varied administrative staff through subordinate managers.

Manage major inter-related functions in an agency which provides both general government services and intra-County services.

Recommend, implement and monitor policies, procedures and standards for the assigned functions.

Analyze problems and take effective course of action.

Prepare and present concise, logical oral and written reports and correspondence.

Use communications skills and techniques to gather, evaluate and transmit information; interview, counsel and instruct; and to organize and direct group discussions at all functional levels of the County or other public and private agencies/companies.

Establish and maintain working relationships with intra-County managers and personnel, other county, state and federal agency representatives, outside consultants and vendors, community representatives and staff.

Use County-approved means of transportation.

Experience

At least four years of broad and extensive experience and education that has developed the knowledge, skills and abilities listed above.

PAC:dth
080790

Classifications

County of Orange
Class Code: 7840
Established: 4/25/95

DIRECTOR OF INTERNAL AUDITS

DEFINITION

Under policy direction of the Board of Supervisors, plan, organize and direct all internal audit functions within the County. Review and approve the final reports of all audits or examinations conducted by the Unit; and to do other work as required.

CLASS CHARACTERISTICS

The Director of Internal Audits reports directly to the Board of Supervisors and manages the Internal Audit Unit under the oversight of an Audit Oversight Committee designed to ensure uniformity and accuracy of audit reports and to provide independent oversight and review of all internal audit functions. The Internal Audit Unit performs biennial audits of County Officers and may, if requested by the Auditor-Controller, perform the Auditor-Controller's legally required audits.

EXAMPLES OF DUTIES

  1. Develops the annual audit plan for approval by the Audit Oversight Committee.

  2. Directs the audit activities of the Internal Audit Unit, including scope of audits, staffing assignments, monitoring of staff workload, the developments of audit reports and analyses, and the development and implementation of division procedures and policies.

  3. Directs the preparation of audit reports for review by the Audit Oversight Committee and presentation to the Board of Supervisors.

  4. Monitors the compliance of County agencies with state statutes and Board policy; determines the appropriate steps to be taken to ensure compliance with audit recommendations and monitors their implementation.

  5. Directs staff in the resolution of difficulties arising from work assignments, researching and interpreting legal or professional guidelines, and provides technical advice.

  6. Selects, evaluates and directs the work of staff within the Unit and implements staff development programs to maintain and enhance the professional expertise of audit staff.

  7. Works effectively with members of the Board of Supervisors, Audit Oversight Committee, Agency/Department Heads; coordinates activities with other divisions, exchange information and keep them apprised of significant developments.

  8. Participates in the development and monitoring of the annual budget for the Internal Audit Unit.

  9. Performs other related administrative duties, including review of significant legislative and professional developments as needed.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

Effective auditing and accounting practices used in performing audits within a large, complex organization.

Principles of management analysis and organizational design necessary to: formulate and implement administrative policies, define functional responsibilities, determine personnel and equipment needs, prepare and implement procedures.

The techniques used in statistical sampling.

General Knowledge of:

The capabilities of automated financial and other software and hardware systems, and the techniques to use these systems in the auditing process.

Ability To:

Plan, organize, coordinate and direct a large County-wide auditing program.

Interpret and apply laws and administrative concepts to departmental and general County auditing and accounting systems.

Accurately analyze situations, data, and circumstances, and adopt an effective course of action.

Supervise, train and motivate professional and support staff.

Prepare comprehensive, clear, concise and highly complex audit reports and financial statements.

Establish and maintain effective internal and external working relationships.

Communicate effectively both orally and in writing.

Certification

Must be licensed as a Certified Public Accountant authorized to practice in the State of California.

Experience

Considerable experience that includes a clear and comprehensive demonstration of the knowledges and abilities listed as minimum qualifications. 

LLL:mm

042495

Classifications

County of Orange
Class Code: 4575
Established: 11-12-85

DIRECTOR OF MEDICAL SERVICES

DEFINITION

Under administrative direction of the Assistant Director, Health Care Agency, to plan, organize, direct and coordinate County medical services programs; to develop service and treatment standards and quality assurance systems; to identify and prioritize program needs, assist in securing funding and make recommendations on resource allocation; and to do other work as required.

EXAMPLES OF DUTIES

  1. As a member of the Agency’s management team, participates in the development of Agency-wide programs, policies, goals and objectives.

  2. Directs the emergency, indigent and correctional medical services of the County; directs the development of service and treatment standards; oversees quality assurance mechanisms.

  3. Plans, develops, directs, integrates, monitors and evaluates medical and hospital related service programs provided or coordinated by the County.

  4. With assistance from the Agency planning function, prepares Program Management Plans in accordance with Agency policy and monitors performance thereunder.

  5. Solicits input, identifies and prioritizes program needs, prepares budget requests and recommends resource allocations.

  6. Serves as liaison with State and Federal agencies to secure approval and funding for medical services.

  7. Analyzes and prepares recommendations on proposed legislation for a coordinated Agency response; interprets and disseminates County, State and Federal policy and regulations pertaining to emergency and indigent medical services and monitors implementation and compliance.

  8. Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; participates in determining qualifications, skills and training needs for multidisciplinary program staff.

  9. Develops programmatic and administrative aspects of contracts and participates in negotiating contracts and monitoring contract compliance; determines standards of services and treatment and serves as program resource on contract-related matters.

  10. Works with members of various advisory boards and committees concerning medical service and program needs.

  11. Oversees the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.

  12. May act as the Assistant Director, Health Care Agency, during his/her absences.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Methods and principles of planning, developing, implementing and coordinating large, complicated functions such as medical services.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements, prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of federal and State programs to local government public health programs.

Effective personnel management practices including techniques of selecting, supervising and evaluating a multidiscipline clinical and administrative staff.

Some Knowledge of

Legislation, organization and administration of correctional medical services, emergency medical services systems and the organization and administration of hospital services including funding and billing procedures.

Ability to

Plan, organize and direct diversified multidiscipline medical service programs.

Develop, implement and monitor policies, procedures and standards of services and treatment for medical service programs.

Establish and maintain cooperative working relationships with State and Federal agency representatives, community representatives and staff.

Determine the need and priority of medical and hospital programs, recommend allocation of resources and participate in short- and long-range budget planning and preparation.

Supervise and evaluate the performance of multidisciplinary management and supervisory subordinates.

Interpret complex Federal, State and County codes, legislation, regulations and guidelines.

Negotiate contracts and agreements.

Speak and write clearly and effectively.

Use a County-approved means of transportation to travel to various locations.

Experience

At least three years of responsible administrative experience that would demonstrate the administrative and medical care, knowledges and abilities listed as minimum requirements.

ST:mm
7-2-99

Classifications

County of Orange
Class Code: 4563
Revised & Title Changed: 12-05-86
From: Director of Mental Health, Medical
(Class Code 4564 deleted)
Previous Revision: 3-4-86

DIRECTOR OF MENTAL HEALTH

DEFINITION

Under administrative direction of the Director, Health Care Agency and Assistant Director, Health Care Agency to plan, organize, direct and coordinate comprehensive programs for the diagnosis, treatment and prevention of mental illness and drug abuse; to develop treatment standards and quality assurance systems for mental health and drug abuse programs; to identify and prioritize program needs, assist in securing funding and make recommendations on resource allocation; and to do other work as required.

EXAMPLES OF DUTIES

  1. As a member of the Agency’s management team, participates in the development of Agency-wide programs, policies, goals and objectives.

  2. Directs the in-patient, out-patient, partial hospitalization, emergency, rehabilitation and prevention services of Mental Health Services of the Health Care Agency; directs the development of standards of treatment; oversees quality assurance mechanisms.

  3. Plans, develops, directs, integrates, monitors and evaluates mental health and other assigned programs.

  4. With assistance from the Agency Planning function, prepares mental health and other assigned program plans, including but not limited to the Short-Doyle Plan and program management plans.

  5. Solicits input, identifies and prioritizes program needs, prepares budget requests for and recommends resource allocations.

  6. Serves as liaison with the State and federal agencies to secure approval and funding for mental health and drug abuse programs.

  7. Analyzes and prepares recommendations on proposed legislation for a coordinated agency response; interprets and disseminates County, State and federal policy and regulations pertaining to mental health and drug abuse services and monitors implementation and compliance.

  8. Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; participates in determining qualifications, skills and training needs for multidisciplinary program staff.

  9. Develops programmatic and administrative aspects of contracts and participates in negotiating contracts and monitoring contract compliance; determines standards of services and treatment and serves as program resource on contract-related matters.

  10. Acts as a liaison to the Mental Health Advisory Board and various advisory committees concerning community service and program needs.

  11. Oversees the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.

MINIMUM QUALIFICATIONS

Licensure and Experience

OPTION I

A physician and surgeon licensed by the State of California who has three years of graduate training in psychiatry and an additional two years of training or practice in the field of psychiatry, of which one year shall have been in an administrative capacity.

OPTION II

A psychologist licensed by the State of California who possesses a doctorate degree in Psychology from an institution of higher education and has three years of experience in clinical psychology, of which two years shall have been in an administrative capacity.

OPTION III

A clinical social worker licensed by the State of California who possesses

a master’s degree in social work and has five years of experience in mental

health, of which two years shall have been in an administrative capacity.

OPTION IV

A marriage, family and child counselor who possesses a master’s degree in an approved behavior science course of study, and who is a licensed marriage, family and child counselor in the State of California. In addition, the marriage, family and child counselor shall possess five years of mental health experience, two years of which shall have been in an administrative capacity.

OPTION V

A nurse who possesses a Master’s degree in psychiatric or public health nursing and is licensed as a registered nurse by the Board of Registered Nursing in the State of California, and has five years of mental health experience, two of which shall have been in an administrative capacity. Additional post-baccalaureate experience in a mental health setting may be substituted on a year-for-year basis for the educational requirement.

OPTION VI

An administrator who possesses a master’s degree in hospital administration, public health administration or public administration from an accredited college or university and has three years of experience in hospital or health care administration, including two years in the mental health field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Thorough Knowledge of

Methods and principles of planning, developing, implementing and coordinating large complicated functions such as community mental health and drug abuse programs.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements, prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of Federal and State programs to local government mental health programs.

Effective personnel management practices including techniques of selecting, supervising and evaluating a multidiscipline clinical and administrative staff.

The application and effectiveness of a variety of multidiscipline mental health treatment modalities used in a comprehensive community-based mental health program may be required.

Legislation pertaining to community mental health and drug abuse programs may be required.

Ability to

Plan, organize and direct diversified multidiscipline mental health and drug abuse programs.

Develop, implement and monitor policies, procedures and standards of treatment for mental health and drug abuse programs.

Establish and maintain cooperative working relationships with State and Federal agency representatives, community representatives and staff.

Determine the need and priority of mental health and drug abuse programs, recommend allocation of resources and participate in short and long range budget planning and preparation.

Supervise and evaluate the performance of multidisciplinary management and supervisory subordinates.

Interpret complex Federal, State and County codes, legislation, regulations and guidelines.

Speak and write clearly and effectively.

Use a County-approved means of transportation to travel to various office locations.

KDH:mm
7-2-99

Classifications

County of Orange
Class Code: 2142E2
Established: 11-19-96

DIRECTOR OF PLANNING & DEVELOPMENT SERVICES

DEFINITION

To plan, organize and direct all functions of the Planning & Development Services Department, including preparation of the County's General Plan for resource conservation and urban development and community plans for geographic sub-areas to carry out the Plan's intent; to coordinate planning for unincorporated areas with cities and adjacent counties; to serve as the Executive Officer of the Planning Commission; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate managers, this position directs those functions which affect the physical environment of unincorporated areas within the County, including environmental planning, land use planning, regulation of all private land and building development, and planning of the County highway system and the design and implementation of regional transportation facilities. The Director has full authority for the development and implementation of policies and objectives for all functions under his control, subject to broad policy guidelines as issued by the Chief Executive Officer and the Board of Supervisors.

EXAMPLES OF DUTIES

  1. Formulates and proposes policies, objectives and plans to ensure that all land use, land development and public and private construction projects within the County are consistent with environmental standards conducive to public health and safety. Confers with officials of the County and federal, state and local agencies in the development and coordination of standards and objectives, and in the formulation and promotion of legislation to implement and enforce environmental standards.

  2. Directs the preparation and revision of the County’s General Plan. Directs the administration of advanced planning for all land use within the County. Directs the evaluation of the social, economic and environmental appropriateness of various possible alternative forms of land development and zoning. Coordinates formulation of land use planning and zoning with officials of local cities and community groups. Resolves conflicts of advanced planning with the existing laws, ordinances, regulations and policies of all concerned government agencies.

  3. Directs enforcement of all applicable laws and ordinances regulating land use, zoning conformance and public and private construction within the County; coordinates enforcement activity with the Public Facilities & Resources Department and with other governmental agencies. Directs the administration of original zoning, zoning changes, zoning appeals, engineering and architectural plan review, construction permit issuance, and construction inspection. Develops and implements policies and objectives for all related inspection and enforcement activity.

  4. Directs environmental and project planning services and administers a program to ensure County compliance with environmental regulations; directs the completion of environmental studies and Environmental Impact Reports as required under the California Environmental Quality Act (CEQA).
  1. Directs the provision of services for the issuance of building permits, public property permits, building inspections and development services, including review/approval of tract and parcel maps, site development plans and grading plans.

  2. Directs the planning and design of County highways and regional transportation facilities.

  3. Represents the County of Orange in meetings with federal, state and local officials on issues relating to planning matters; develops and maintains effective working relationships with federal, State and County officials, community representatives and members of the building industry.

  4. Analyzes and evaluates program objectives and the effectiveness of agency operations in conforming to objectives and policy guidelines. Directs subordinate managers in implementation and modification of policies and procedures. Reviews program funding needs and formulates budget guidelines. Coordinates program budgeting with the County Executive Officer.

  5. Develops personnel policies for the department; provides policy direction and performance evaluation for subordinate managers.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, methods and procedures of urban and regional planning; physical environmental, social and governmental factors involved in planning.

Federal, State and local laws, regulations and rules governing planning.

Major economic, governmental and legislative trends affecting urban land development and environmental quality.

Effects of land development on environmental quality.

Principles of organization and management necessary to direct and coordinate the activities of a County department and to formulate and implement administrative policies for the planning and development of land resources.

Principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

Principles of human resources administration and management development, including selecting, training, directing, supervising and evaluating a staff of high-level subordinate managers.

General Knowledge of

The roles and legal status of governmental agencies and interested groups participating in County planning.

Principles and practices of civil engineering.

Planning, financing, scheduling and implementation of transportation facilities.

Government and legal factors affecting the development of transportation facilities.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive environmental management program; recommend policy, identify needs, develop, design and implement program policies, objectives, procedures, budgets, staffing requirements and evaluation techniques; perform effectively under pressure of deadlines and management constraints.

Plan, direct, train and evaluate the performance of subordinate staff; coordinate and motivate organizational units to successful attainment of objectives.

Advise, consult with and resolve differences with other agencies and departments; communicate, interact and function in situations that require counseling, instructing, persuasion and negotiation; achieve consensus among diverse interest groups and governmental jurisdictions.

Define problem areas; supervise the collection, interpretation and evaluation of complex data; use principles of inductive and deductive reasoning to validate conclusions, define and select alternatives; rationalize and project consequences of decisions and recommendations; plan, coordinate and initiate action; implement decisions and recommendations; encourage and accept innovative solutions to complex problems.

Communicate effectively in organizing and directing group discussions and transmitting information and instructions to subordinate staff and other County agencies and departments.

Experience/Education

Broad and extensive experience which would have developed the knowledges and abilities listed above, and/or education which relates directly to those knowledges and abilities. Examples of related education would include college level coursework in the areas of Urban Planning, Geography, Architecture, Environmental Sciences, or other related field.

PHYSICAL REQUIREMENTS

Possession of

Mental stamina and resilience sufficient to engage in difficult and complex interaction with hostile members of the public and with managers and officials with differing points of view, regarding sensitive policy, budget, legal and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print, construction plans and blueprints.

Ability to

Speak and hear well enough to communicate clearly and understandably in person and over the telephone or two-way radio.

VLH:mm

11-12-96

Classifications

County of Orange
Class Code: 2130
Revised: 1-26-82
Previous Revision: 10-1-74

DIRECTOR OF PLANNING, EMA

DEFINITION

Under administrative direction, to plan, organize and direct planning for physical development and conservation of land resources of unincorporated area of Orange County; to coordinate planning for unincorporated areas with cities and adjacent counties; and to do other work as required.

CLASS CHARACTERISTICS

The Director of Planning, EMA has broad authority for planning public and private land uses and public works and administering zoning code regulations. The incumbent directs work of major functions with large professional and technical staff in Advance Planning, Project planning, Current Planning and Development Assistance and Environmental Analysis Divisions. Work is assigned and evaluated by Director, Environmental Management Agency, in terms of consistency with broad policies and guidelines.

EXAMPLES OF DUTIES

  1. Directs preparation of mandatory and discretionary elements of the Orange County General Plan and Local Coastal Program in accordance with existing County laws and policies.

  2. Directs preparation of specific plans for community and area development involving integration of flood control, transportation, green belts, parks, trails and utilities and private land uses.

  3. Recommends General Plan and Zoning Code amendments and other land use planning actions through the Director, Environmental Management Agency, to Planning Commission and Board of Supervisors.

  4. Represents Board on planning matters at meetings with cities, districts and regional State and Federal agencies.

  5. Serves as Executive Officer of Planning Commission, arranging meetings and organizing its agenda; represents Commission at Board meetings.

  6. Serves as a member of Subdivision Committee representing County’s recreation, open space and County service area program interests as well as those of planning function.

  7. Directs environmental analysis and determines whether preparation of a negative declaration or environmental impact report is appropriate for public and private projects initiated by the County or to be approved by the County.

  8. Confers with local, State and Federal agencies on application of new or proposed legislation affecting land use matters.

  9. Directs the performance evaluation, training and professional development of a large professional planning and engineering staff through subordinate supervisors.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, methods and procedures of urban and regional planning.

Physical, environmental, social and governmental factors involved in planning.

General Knowledge of

Major roles and legal status of government agencies and interested groups participating in County planning.

Federal, State and local laws, regulations and rules governing planning and public works.

Principles of public administration and personnel management.

Planning, financing, scheduling and implementation of public works projects.

Ability to

Organize, direct and evaluate work of a large professional and technical staff in a variety of complex research and planning activities.

Coordinate work of large groups representing diverse or conflicting interests.

Analyze, evaluate and develop complex policies and plans.

Effectively conduct and participate in conferences, meetings and public presentations.

Use a County-approved means of transportation to travel to field sites or meetings.

Education/Experience

Broad and extensive education and experience in urban and regional planning including responsible supervisory or administrative experience applying above knowledges and abilities.

NIF:mm

4-29-99

Classifications -

Classifications

County of Orange
Class Code: 4579E3
Title Changed: 11-12-85
From: Director of Program
Operations, Public Health
Administrative Revision: 7-21-93

DIRECTOR OF PUBLIC HEALTH

DEFINITION

Under administrative direction of the Assistant Director, Health Care Agency, to develop policies and strategies for public health programs; to develop treatment standards and quality assurance systems; to identify and prioritize program needs and resource allocations; to assist in securing funding; and to do other work as required.

EXAMPLES OF DUTIES

  1. As a member of the Agency's management team, participates in the development of Agency-wide programs, policies, goals and objectives.

  2. Directs the clinical, emergency, rehabilitation, prevention, laboratory, inspection, sanitation and animal control services of Public Health Services of the Health Care Agency; directs the development of service and treatment standards; oversees quality assurance mechanisms.

  3. Plans, develops, directs, integrates, monitors and evaluates public health and alcoholism programs.

  4. With assistance from the Agency Planning function, prepares State and federally mandated program plans and participates in the preparation and updating of County Comprehensive Health Plan; prepares Program Management Plans in accordance with Agency policy and monitors performance thereunder.

  5. Solicits input, identifies and prioritizes program needs, prepares budget requests and recommends resource allocations.

  6. Serves as liaison with State and federal agencies to secure approval and funding for public health.

  7. Analyzes and prepares recommendations on proposed legislation for a coordinated Agency response; interprets and disseminates County, State and federal policy and regulations pertaining to public health programs and monitors implementation and compliance.

  8. Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; participates in determining qualifications, skills and training and needs for multidisciplinary program staff.

  9. Develops programmatic and administrative aspects of contracts and participates in negotiating contracts and monitoring contract compliance; determines standards of services and treatment and serves as program resource on contract-related matters.

  10. Works with members of various advisory boards and committees concerning community service and program needs.

  11. Oversees the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.

  12. May be appointed as County Health Officer and act as a public health consultant to staff and the community.

  13. May act as the Health Care Agency Director during the Director's absences.

MINIMUM QUALIFICATIONS

Experience/License

Considerable management experience in a public health agency with a generalized program/s. Possession of a valid Physician's and Surgeon’s Certificate issued by the California Board of Medical Examiners if appointed as County Health Officer.

Thorough Knowledge of

Methods and principles of planning, developing, implementing and coordinating large, complicated functions such as public health programs.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements, prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of federal and State programs to local government public health programs.

Effective personnel management practices including techniques of selecting, supervising and evaluating a multidiscipline clinical and administrative staff.

Legislation pertaining to public health programs may be required.

Ability to

Plan, organize and direct diversified multidiscipline public health programs.

Develop, implement and monitor policies, procedures and standards of services and treatment for public health programs.

Establish and maintain cooperative working relationships with State and federal agency representatives, community representatives and staff.

Determine the need and priority of public health programs, recommend allocation of resources and participate in short and long range budget planning and preparation.

Supervise and evaluate the performance of multidisciplinary management and supervisory subordinates.

Interpret complex federal, State and County codes, legislation, regulations and guidelines.

Speak and write clearly and effectively.

Use a County-approved means of transportation to travel to various office locations.

DBL:smb

Classifications -

Classifications

County of Orange
Class Code: 8180E2
Title Changed from
Director of Public Facilities & Resources: 10/23/09
Established: 11-19-96

DIRECTOR OF PUBLIC WORKS

DEFINITION

To plan, organize and direct all functions of the Orange County Public Works Department, in providing specialized support services to the public and other County departments in the areas of public facilities and resources; and to do other work as required.


CLASS CHARACTERISTICS

Through subordinate managers, this position directs the provision of specialized support services in the planning, design, construction, operation and maintenance of the County's infrastructure, including buildings, roads, parks, trails, recreation facilities, open space, flood control/drainage facilities and other public facilities; the monitoring and preservation of surface water quality and agricultural and weights and measures programs; the management of County property and the acquisition and maintenance of County vehicles. The Director has full authority for development and implementation of policies and objectives for all functions under his/her control, subject to broad policy guidelines as issued by the Chief Executive Officer and the Board of Supervisors.


EXAMPLES OF DUTIES

  1. Directs all functions related to the design, construction, operation and maintenance of the County's infrastructure, including buildings, roads, parks, trails, flood control/drainage facilities, recreation facilities and other public facilities; the development of long term plans for public works projects; and the provision of engineering services to other County departments. Confers with subordinate managers to define objectives, to establish priorities, schedules, policies and general procedures, to check progress on all projects and to ensure conformance to engineering, land use and environmental standards.

  2. Directs the coordination of highway, trail and flood control and drainage projects with the Planning Department to ensure conformance with anticipated land use, land development, environmental quality standards and all related laws and ordinances; the coordination of highway, trail and flood control projects with other County agencies/departments, local cities and State and federal agencies; and the resolution of conflicts of proposed projects with laws, ordinances, regulations and policies of all concerned agencies..

  3. Directs the provision of technical services in the areas of land survey and mapping, soil investigation/foundation reports, hydrology, and traffic circulation engineering; contract and subdivision administration services; and construction inspection for County capital projects, community facilities and assessment districts.

  4. Directs the acquisition of land for public use and dedication of property for roads, parks, flood control, rights of way and encroachments; directs the purchase or lease of real property for County use.

  5. Directs programs for the acquisition, maintenance, and repair of County vehicles and equipment, the administration of the transportation fleet vehicle program and related functions.

  6. Analyzes and evaluates program objectives and the effectiveness of agency operations in conforming to objectives and policy guidelines. Directs subordinate managers in implementation and modification of policies and procedures. Reviews program funding needs and formulates budget guidelines. Coordinates program budgeting with the County Executive Officer.

  7. Represents the County and the Board of Supervisors in professional, technical and legislative meetings with federal, State and local officials to discuss financing, scheduling and implementation of County sponsored highway, trail and flood control projects; develops and maintains effective working relationships with federal, State and County officials and community representatives.

  8. Develops personnel policies for the department; provides policy direction and performance evaluation for subordinate managers.


MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of organization and management necessary to direct and coordinate the diverse activities of a large multi-function department and to formulate and implement administrative policies for the management of public facilities and resources.

Principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

Principles of human resources administration and management development, including selecting, training, directing, supervising and evaluating a staff of high-level subordinate managers.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive public facilities and resources program; recommend policy, identify needs, develop, design and implement program policies, objectives, procedures, budgets, staffing requirements and evaluation techniques; perform effectively under pressure of emergent conditions, deadlines or management constraints.

Plan, direct, train and evaluate the performance of a large subordinate staff performing diverse and highly technical functions; coordinate and motivate organizational units to successful attainment of objectives.

Advise, consult with and resolve differences with other agencies and departments; communicate, interact and function in situations that require counseling, instructing, persuasion and negotiation; achieve consensus among diverse interest groups and governmental jurisdictions.

Define problem areas; supervise the collection, interpretation and evaluation of complex data; use principles of inductive and deductive reasoning to validate conclusions, define and select alternatives; rationalize and project consequences of decisions and recommendations; plan, coordinate and initiate action; implement decisions and recommendations; encourage and accept innovative solutions to complex problems.

Communicate effectively in organizing and directing group discussions and transmitting information and instructions to subordinate staff and other County agencies and departments.

Experience/Education

Broad and extensive experience and/or education which would have developed the knowledges, skills and abilities described above.


PHYSICAL REQUIREMENTS

Possession of

Mental stamina and resilience sufficient to engage in difficult and complex interaction with hostile members of the public and with managers and officials with differing points of view, regarding sensitive policy, budget, legal and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print, construction plans and blueprints.

Ability to

Speak and hear well enough to communicate clearly and understandably in person and over the telephone or two-way radio.

VLH:mm
11-12-96

Classifications

County of Orange
Class Code: 6560E2
Established: 6-11-02

DIRECTOR, CHILD SUPPORT SERVICES

DEFINITION

Under policy direction of the County Executive Officer to plan, organize, direct, coordinate and evaluate the Department of Child Support Services of the County; to represent and gain acceptance of County interests before legislative bodies and community and advocacy groups; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate managers, this position directs the development, operation, administration and evaluation of all mandated and discretionary Child Support Services programs within State and Federal regulations and policy guidelines issued by the Board of Supervisors. The Director is responsible for representing the County at the Federal, State and local level in order to secure necessary fiscal and program support and is responsible for establishing priorities for and evaluating effectiveness of service delivery. This position is appointed by the Board of Supervisors and reports directly to the County Executive Officer.

EXAMPLES OF DUTIES

  1. Makes recommendations to and consults with the County Executive Officer on general policies and procedures, short and long-range goals and objectives and proposals for the establishment of new programs, discontinuance of existing programs or major changes in programs or methods of service delivery.

  2. Plans, develops, implements and coordinates a full range of programs related to the collection and distribution of child support services programs within the bounds of applicable laws, ordinances and regulations; determines types and levels of services to be provided and standards by which adequacy is measured; directs the formulation and implementation of program, administrative and personnel policies and procedures within the Department.

  3. Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; determines qualifications, skills and training needs of multidisciplinary Department staff; oversees management development and staff training programs within the Department.

  4. Develops and maintains effective working relationships with State, Federal and local government officials, members of various formal citizen advisory boards and representatives of community organizations in order to solicit input, assess needs, develop priorities and maintain efficient and effective programs.

  5. Maintains liaison with State and Federal funding agencies to secure approval and funding for the Orange County Department of Child Support Services related programs.

  6. Reviews, evaluates and establishes budget estimates for the Orange County Department of Child Support Services, recommends a budget to the County Executive Officer annually; continuously reviews revenues and expenditures to assure budgetary compliance; submits periodic reports to the Board and State and Federal funding agencies concerning the financial condition and fiscal needs of the Department.

  7. Directs the preparation of child support services program plans.

  8. Analyzes, interprets and disseminates information pertaining to County, State and Federal legislation, regulations and guidelines and monitors implementation to insure conformance and compliance.

  9. Represents the County at conferences and professional meetings; conducts meetings and makes informational presentations.

  10. Directs the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.

MINIMUM QUALIFICATIONS

Knowledge of

Government Programs, to include Child Support Programs, at the Federal, State, and local level, including establishment, modification, and enforcement of child support orders.

Federal and State civil and criminal laws and regulations applicable to the delivery of child support services.

Principles of management and organization necessary to plan, develop, implement, coordinate and evaluate the organization, programs and activities of the Department.

Principles and practices of personnel administration necessary to select, direct, supervise, train and evaluate a large and diversified multidisciplinary legal, technical, administrative and clerical staff through subordinate managers, including demonstrated familiarity with current training models and techniques.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of Federal and State programs to local government programs.


 

Ability to

Plan, organize, direct and evaluate a comprehensive child support collection and distribution services system and develop, implement and monitor policies, procedures and standards for the Department.

Analyze complex problems and recommended solutions.

Analyze and implement program mandates.

Establish and maintain cooperative working relationships with State and Federal agency representatives, advisory board members, community representatives and staff.

Act as the County liaison with funding agencies, obtain program approval and present and justify budgetary recommendations.

Determine the need and priority of child support services programs and establish strategic plans with short and long-range goals and objectives.


Experience

Demonstrated leadership skills, preferably in the delivery of child support services programs.

Demonstrated ability to manage complex organizations, including goal-setting, budget management, personnel, and strategic planning.

Managing automation efforts including the direction of systems development, maintenance and operational efforts, systems resource analysis and management, including hardware and software inventory.

Experience working cooperatively with diverse interest groups including advocacy and other governmental organizations.

Classifications

County of Orange
Class Code: 4578
Revised: 05-05-09
(Class Code 4577 deleted)
Previous Revision: 12-05-86
(Class Codes 4578, 4577 Options
Consolidated)

DIRECTOR, HEALTH CARE AGENCY

DEFINITION

Under policy direction of the Board of Supervisors and general direction of the County Executive Office, this position oversees the provision of a broad range of health services to the community.   The Health Care Agency Director is responsible to plan, organize, direct, coordinate and evaluate the behavioral health, public health and medical and institutional health services of the County; to represent and gain acceptance of County interests before legislative bodies and community groups; and perform other related work as required.


CLASS CHARACTERISTICS

Through subordinate managers, this position directs the development, operation, administration and evaluation of all mandated and discretionary behavioral health, public health and medical and institutional health services programs within State and Federal regulations and policy guidelines issued by the Board of Supervisors. The Director is responsible for representing the County at the Federal, State and local level in order to secure necessary fiscal and program support and is responsible for establishing priorities for and evaluating effectiveness of service delivery. This position reports to the County Executive Office.


EXAMPLES OF DUTIES

  1. Advises and makes recommendations to and consults with the County Executive Office and the Board of Supervisors on health policy issues, general policies and procedures, short and long-range goals and objectives and proposals for the establishment of new programs, discontinuance of existing programs or major changes in programs or methods of service delivery.

  2. Plans, develops, implements and coordinates a full range of behavioral health, public health and medical and institutional health services programs within the bounds of applicable laws, ordinances and regulations; determines types and levels of services to be provided and standards by which adequacy is measured; directs the formulation and implementation of program, administrative and personnel policies and procedures within the Agency.

  3. Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; determines qualifications, skills and training needs of multidisciplinary Agency staff; oversees management development and staff training programs within the Agency.

  4. Develops and maintains effective working relationships with State, Federal and local government officials, members of various formal citizen advisory boards and representatives of community organizations in order to solicit input, assess needs, develop priorities and maintain efficient and effective programs.

  5. Maintains liaison with State and Federal funding agencies to secure approval and funding for Orange County behavioral health, public health and medical and institutional health services programs.

  6. Reviews, evaluates and establishes budget estimates for the Health Care Agency; recommends a budget to the County Executive Office annually; continuously reviews revenues and expenditures to assure budgetary compliance; submits periodic reports to the Board and State and Federal funding agencies concerning the financial conditions and fiscal needs of the Agency; directs search for new funding sources and oversees grant application preparation and negotiation.

  7. Directs the preparation of behavioral health, public health and medical and institutional health services program plans.

  8. Analyzes, interprets and disseminates information pertaining to County, State and Federal legislation, regulations and guidelines and monitors implementation to insure conformance and compliance.

  9. Develops programmatic and administrative aspects of a variety of contracts for behavioral health, public health and medical and institutional health services; directs contract negotiations and serves as program resource on contract-related matters; determines standards of services and treatment for contract providers and oversees contract monitoring for compliance.

  10. Represents the County at conferences and professional meetings; conducts meetings and makes informational presentations.

  11. Directs the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.


MINIMUM QUALIFICATIONS

Knowledge of

Principles of management and organization necessary to plan, develop, implement, coordinate and evaluate the organization, programs and activities of a multifunction agency.

Principles and practices of executive leadership, including the field of human resources management, to direct a large and diversified multidisciplinary workforce through subordinate managers and supervisors.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements, prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of Federal and State programs to local government behavioral health, public health, and medical and institutional health services programs.

Principles, practices and methods of planning, developing, implementing and coordinating multidiscipline community behavioral health, public health or medical and institutional health services programs.

County, state, and federal laws, rules, and regulations, and legislative processes and developments applicable to the design and delivery of contemporary health services.


Ability to

Plan, organize, direct and evaluate a comprehensive health services system.

Develop, implement and monitor major policies, procedures and standards for the Agency.

Establish and maintain cooperative working relationships with the Board of Supervisors,  senior County management officials State and Federal agency representatives, advisory board members, community representatives and Agency staff.

Act as the County liaison with funding agencies, obtain program approval and present and justify budgetary recommendations.

Determine the need and priority of behavioral health, public health,  and medical and institutional health programs and establish short and long range goals and objectives.

Determine the staffing needs of the Agency and oversee the selection, training and evaluation of subordinates, coordinate the development of subordinate management staff and motivate staff to meet organizational goals and objectives.

Analyze complex situations and identify effective courses of action.

Prepare executive level correspondence and reports.

Prepare and give public presentations on the Agency’s purpose, mission, activities, services, and issues.

Speak and write clearly and effectively.

Use a County-approved means of transportation to travel to various office locations.


Education/Experience/Licensure

The candidate will have seven (7) years of progressively responsible management experience in the delivery of health and/or human services which demonstrates possession of the required knowledge and abilities.  This experience will include program planning and implementation, budgeting, contract negotiation and monitoring, development of a comprehensive, collaborative service delivery system, and supervision of executive-level staff.  The candidate will possess a Bachelor’s degree in business, health services, public administration, social work, counseling, psychology, medicine, nursing, or a closely related field.

Classifications

County of Orange
Class Code: 2131E2
Established: 11-19-96

DIRECTOR, OC COMMUNITY RESOURCE

DEFINITION

To plan, organize, administer and direct all functions related to the implementation of policies, programs and projects developed under the legal authority granted to the Orange County Housing Authority, Community Development Block Grant and other similar federal, State and Orange County Development Agency funded programs; and to do other work as required.

CLASS CHARACTERISTICS

Through subordinate managers, this position directs the development of low and moderate income housing, shelters for the homeless, housing rehabilitation, public services, rental subsidy programs and other projects and programs aimed at financing and implementing projects for economic, neighborhood and community development and preservation. The Director has full authority for development and implementation of policies and objectives for all functions under his control, subject to broad policy guidelines as issued by the Chief Executive Officer and the Board of Supervisors.

EXAMPLES OF DUTIES

1. Directs implementation of the County's housing, neighborhood and community development and Orange County Housing Authority programs and policies.

2. Represents the County of Orange in meetings with federal and State officials on issues relating to production of affordable housing, shelters for the homeless, rental subsidy programs and neighborhood and community development and preservation programs.

3. Represents the County of Orange in meetings with private sector businesses and non-profit groups for planning, scheduling, financing, and implementing County housing and community development efforts.

4. Develops and maintains effective working relationships with federal, State and County officials and community representatives.

5. Acts as staff liaison for the H/CD Task Force and Executive Officer of the Orange County Housing Commission.

6. Directs planning and implementation of the Orange County Development Agency's Neighborhood Development and Preservation Plan (NDAPP), directs preparation and submittal of the annual NDAPP Budget and Work program and upon approval by the Chief Executive Officer and Board of Supervisors, implements the Work Program.

7. Analyzes and evaluates program objectives and the effectiveness of agency operations in conforming to objectives and policy guidelines; solicits input, assesses needs and develops priorities to address those needs. Directs subordinate managers in implementation and modification of policies and procedures. Reviews program funding needs and formulates budget guidelines. Coordinates program budgeting with the County Executive Officer.

8. Directs the solicitation, evaluation and allocation processes for federal, State and County funds administered by the Housing and Community Development Department. Directs subordinates in monitoring, reporting and evaluation activities relating to the expenditure of those funds.

9. Develops personnel policies for the department; provides policy direction and performance evaluation for subordinate managers.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Major social, economic, regulatory and legislative programs and issues affecting housing and community development and redevelopment.

The principles of organization and management necessary to direct and coordinate the activities of a County department and to formulate and implement administrative policies on housing and development.

Principles of human resources administration and management development, including selecting, training, directing, supervising and evaluating a staff of high-level subordinate managers.

Principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

General Knowledge of

Legal requirements of the California Health and Safety Code relating to redevelopment agencies and housing authorities.

Ability to

Plan, organize, direct, coordinate and supervise a comprehensive program for housing and community development; recommend policy, identify needs, develop, design and implement program policies, objectives, procedures, budgets, staffing requirements and evaluation techniques; perform effectively under pressure of deadlines and management constraints.

Plan, direct, train and evaluate the performance of subordinate staff; coordinate and motivate organizational units to successful attainment of objectives.

Advise, consult with and resolve differences with other agencies and departments and community groups; communicate, interact and function in situations that require counseling, instructing, persuasion and negotiation; achieve consensus among diverse interest groups and governmental jurisdictions.

Define problem areas; supervise the collection, interpretation and evaluation of complex data; use principles of inductive and deductive reasoning to validate conclusions, define and select alternatives; rationalize and project consequences of decisions and recommendations; plan, coordinate and initiate action; implement decisions and recommendations; encourage and accept innovative solutions to complex problems.

Communicate effectively in organizing and directing group discussions and transmitting information and instructions to subordinate staff and other County agencies and departments.

Experience/Education

Broad and extensive experience which would have developed the knowledges, skills and abilities described above.

PHYSICAL REQUIREMENTS

Possession of

Mental stamina and resilience sufficient to engage in difficult and complex interaction with hostile members of the public and with managers and officials with differing points of view, regarding sensitive policy, budget, legal and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print, construction plans and blueprints.

Ability to

Speak and hear well enough to communicate clearly and understandably in person and over the telephone or two-way radio.

VLH:gjs

11-13-96

Classifications

County of Orange
Class Code: 7039
Established: 11-24-81
Revised: 03-01-10

DIRECTOR, SOCIAL SERVICES AGENCY

DEFINITION

Under policy direction of the Board of Supervisors to plan, organize, direct, coordinate and evaluate the social services, financial assistance services and emergency shelter services of the County; to represent and gain acceptance of County interests before legislative bodies and community groups; and to do other work as required.


CLASS CHARACTERISTICS

Through subordinate managers, this position directs the development, operation, administration and evaluation of all social service programs within State and Federal regulations and policy guidelines issued by the Board of Supervisors. The Director is responsible for representing the County at the Federal, State and local level in order to secure necessary fiscal and program support and is responsible for establishing priorities for and evaluating effectiveness of service delivery. This position reports directly to the Board of Supervisors.


EXAMPLES OF DUTIES

Makes recommendations to and consults with the Board of Supervisors on general policies and procedures, short and long-range goals and objectives and proposals for the establishment of new mandated or discretionary programs, discontinuance of existing programs or major changes in programs or methods of service delivery.

Plans, develops, implements, coordinates and evaluates social services programs within the bounds of applicable laws, ordinances and regulations; directs the formulation and implementation of program, administrative and personnel policies and procedures within the Social Services Agency; determines program standards and oversees quality assurance mechanisms.

Selects, assigns, directs and evaluates the performance of subordinate management and supervisory personnel; determines qualifications, skills and training needs for Agency staff; oversees management development and staff training programs.

Develops and maintains effective working relationships with State, Federal and local government officials and representatives of advisory groups and organizations in order to solicit input, assess needs, develop priorities and maintain efficient and effective programs.

Maintains liaison with State and Federal funding agencies to secure approval and funding for Orange County Social Services Programs.

Reviews, evaluates and establishes budget estimates for the Social Services Agency; recommends a budget to the Board of Supervisors annually; continuously reviews revenues and expenditures to assure budgetary compliance; submits periodic reports to the Board and State and Federal funding agencies concerning the financial condition and fiscal needs of the Agency; directs research of new funding sources and oversees grant application preparation and negotiation.

Directs the preparation of the annual Civil Rights Plan and other program plans.

Analyzes, interprets and disseminates information pertaining to County, State and Federal legislation, regulations and guidelines and monitors implementation to insure conformance and compliance.

Develops programmatic and administrative aspects of contracts and participates in negotiating contracts and monitoring contract compliance.

Represents the County at conferences and professional meetings; conducts meetings and makes informational presentations.

Oversees the preparation, analysis and distribution of reports and correspondence; coordinates the establishment and retention of various types of records and files.


MINIMUM QUALIFICATIONS

Knowledge of

Principles of management and organization necessary to plan, develop, implement, coordinate and evaluate the organization, programs and activities of a large multifunction agency.

Principles and practices of personnel administration necessary to select, direct, supervise, train and evaluate a large and diversified staff through subordinate managers.

Principles and practices of fiscal management and budget administration necessary to determine budget requirements, prepare and justify budget requests and establish internal monitoring and control systems.

Relationship of Federal and State programs to local government social services programs.


Ability to

Plan, organize, direct and evaluate a comprehensive social services program.

Develop, implement and monitor policies, procedures and standards for the social services, financial assistance services and emergency services within the agency.

Establish and maintain cooperative working relationships with State and Federal agency representatives, community representatives and staff.

Act as the County liaison with funding agencies, obtain program approval and present and justify budgetary recommendations.

Determine the need and priority of social services programs and establish short and long-range goals and objectives.

Determine the staffing needs and select, train and evaluate subordinates coordinate the development of subordinate management staff and motivate staff to meet organizational goals and objectives.

Interpret complex Federal, State and County laws, regulations and guidelines.

Speak and write clearly and effectively.

Use a County-approved means of transportation to travel to various office locations.


Experience/Licensure

Broad and extensive experience that can be directly related to the above knowledge’s and abilities.


Desired Qualifications:

A bachelor’s degree, or greater, from an accredited college or university with a major in business administration, public administration, social work, behavioral science or a closely related field.

A minimum of four years full-time, or its equivalent, experience in program management or financial and administrative support within a human service, social service, health or child care agency.

DBR:sj

Classifications

County of Orange
Class Code: 3940
Revised: 1-24-84
Administrative Revision: 11-12-93

DIRECTOR OF FORENSIC SCIENCE SERVICES

DEFINITION

Under general direction, to plan, organize, control, and direct the activities of the Forensic Science Services Division of the Sheriff-Coroner’s Department, and to do other work as required.

CLASS CHARACTERISTICS

The Director of Forensic Science Services is responsible for all forensic science services provided by the Sheriff-Coroner Department including criminalistics, toxicology and crime scene investigation. Under direction of the Assistant Sheriff, the Director establishes and carries out the policies of the division within departmental policy guidelines.

EXAMPLES OF DUTIES

  1. Plans, assigns, and supervises the work of all personnel in the Forensic Science Services division of the Sheriff-Coroner Department; develops and implements operating policies of the division subject to review of superiors; monitors implementation of policies; evaluates laboratory procedures and approves the adoption of new methods; takes immediate charge of division activities at the scene of a major emergency or in the event of an unusually complex problem.

  2. Coordinates or directs the training of subordinates; approves work schedules; evaluates performance of subordinates; takes disciplinary actions as necessary.

  3. Coordinates division operations with other divisions of the Sheriff-Coroner Department, other law enforcement agencies, and with other County departments; consults with police officers, attorneys, private experts, and others on the solution of problems involving laboratory procedures.

  4. Evaluates personnel and equipment requirements and submits annual budget for the operation of the division; recommends the purchase of new equipment and supplies, and coordinates the maintenance of assigned facilities and equipment; prepares detailed reports, correspondence, and statistical data pertaining to the activities of the division or the department in general; directs the retention and maintenance of records.

  5. Speaks to public groups and represents the Sheriff-Coroner Department at various seminars and meetings regarding forensic science services; attends professional conferences and gathers new techniques and procedures.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Modem criminal investigation and identification techniques and procedures.

Laws of evidence, criminal procedure, courtroom procedure and testimony.

Principles and practices of management necessary to plan, develop and direct programs and analyze and evaluate administrative policies, organizational structures and law enforcement-related problems.

General Knowledge of

Principles and methods of operating a large diverse modern forensic sciences services facility and laboratory, including work organization, fiscal management, budgetary preparation and control, and program planning, implementation and administration.

Federal, State, and local laws, rules and procedures governing the activities of a forensic science laboratory, related services, and related criminal investigation functions.

Current trends in the field of forensic science administration, including recent court decisions and legislative developments.

Principles of personnel management including employee supervision and training.

Ability to

Plan, organize, direct, coordinate and supervise a major comprehensive operation of the Sheriff-Coroner’s Department.

Coordinate departmental program objectives with the general goals of the total organization and its various operations.

Define problem areas; direct the collection, interpretation and evaluation of data and development of sound solutions to technical and administrative law enforcement problems; coordinate and initiate actions, implement decisions and recommendations.

Prepare and present concise, logical oral and written reports; explain policy, procedures or recommendations on a wide variety of forensic science issues.

Interpret complex regulations, laws and guidelines.

Establish and maintain effective working relationships with others, especially in sensitive relationships with representatives of other agencies or governmental units and citizen groups; deal tactfully and persuasively with others in controversial situations.

Present evidence in court when called on as an expert witness.

Experience

Five years of progressively responsible experience in forensic science or administration of justice, including two years of administrative responsibility in the form of program supervision, budget planning and preparation, and personnel selection.

Education

Graduation from an accredited college with a degree in criminalistics, chemistry, biochemistry, toxicology, justice administration, or closely related field.

Special Requirement

Applicant must not have been convicted of a felony. Applicant must pass a background investigation to the satisfaction of the Sheriff-Coroner.

License Required

Possession of a valid California Driver License by date of appointment.

MHH:mm

1-12-99

Classifications

County of Orange
Class Code: 8120
Established: 4-3-90

DIRECTOR, INTEGRATED WASTE MANAGEMENT DEPARTMENT

DEFINITION

Under administrative direction of the Board of Supervisors, to plan, organize, manage and direct the activities of the Integrated Waste Management Department; to formulate and implement the Department’s policies and regulations; and to do other work as required.

EXAMPLES OF DUTIES

  1. Plans, organizes, manages and directs all aspects of the operations of the Integrated Waste Management Department.

  2. Directs the development and implementation of a County-wide integrated waste management plan, which includes disposal facilities at sanitary landfills, gas collection and energy recovery systems, disposal of household hazardous materials, and material recovery and recycling facilities.

  3. Directs the permit disposal program for refuse collection in County unincorporated areas.

  4. Directs and implements policies and procedures at County integrated waste management facilities. Directs the enforcement of Federal and State regulations at County disposal sites. Through subordinate managers, directs engineering, operational, program, project and construction management, and support personnel responsible for the overall design, operation and planning of the Integrated Waste Management Department.

  5. Develops and maintains cooperative working and inter-agency relationships with Federal, State, County and city officials and executives, sanitation districts, private industry organizations, advisory committees, community groups, consultants and the general public. Participates as a member on Federal, State, regional and local waste management committees.

  6. Directs the preparation of and reviews and consolidates the annual budget for the Integrated Waste Management Department; recommends staffing levels; directs and reviews expenditure controls.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management analysis and organizational design necessary to formulate and implement policies and programs, and to determine manpower and equipment needs for a integrated waste management program.

The principles and practices of management, including training, directing, evaluating and supervising subordinates.

The principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate funding requirements; to prepare, present and justify budget requests.

General Knowledge of

Principles and practices of waste management engineering design and construction.

Principles and practices of environmental engineering and waste disposal, including toxic substances.

Engineering geology and hydrology, including soil stability, prevention of erosion and methods protecting underground water from contamination.

Resource recovery technology and feasibility, including waste-to-energy plants, and materials recovery and recycling.

Ability to

Plan, organize, manage and direct the overall operation of an integrated waste management program; develop and design program policies and procedures.

Supervise, train and evaluate the work of a large staff through subordinate supervisors assigned to various work locations.

Analyze, evaluate and direct the preparation of complex technical engineering and economic analyses, studies, reports and proposals; make recommendations and presentations.

Establish and maintain effective relations with public officials, County administrators and the general public.

Understand, interpret and apply provisions of Federal, State and local legislation, rules and regulations pertinent to a comprehensive waste management program.

Supervise or coordinate and evaluate the activities of materials recovery and recycling operations by County staff or private contractors.

Prepare budget requests and control expenditures within budget authorization.

Use a County-approved means of transportation to travel to meetings and perform fieldwork.

Experience

At least four years of broad and extensive experience that can be directly related to the above knowledges and abilities.

SD :sj
10/8/99

Classifications -

Class Code: 8173E3
Revised and Title Changed from
Director of Public Works/Chief Engineer: 11/10/09
Established: 4-03-90

DIRECTOR/CHIEF ENGINEER - OC PUBLIC WORKS

DEFINITION

To plan, organize and direct the public works functions of the County of Orange including: the Road Program, Flood Control Program, Santa Ana River Project, Operations and Maintenance, Survey and similar activities, to assist the Director of Orange County Public Works Department (OCPW) in planning the activities of the department and in establishing new operating policies; to develop and manage the public works activities in terms of personnel, facilities, financial and other resources; and to serve as the Chief Engineer for the department, with technical responsibility for all engineering-and survey-related functions.

CLASS CHARACTERISTICS

This position assists the OCPW’s Director in managing the public works the activities of the Department, including organizational design, assignment of responsibility and accountability, and in establishing new operating policies; determines future needs of the department in terms of personnel, facilities and other resources; and confers with and coordinates the activities of the various Division Managers as needed.

The position also has responsibility for the technical direction of all engineering- and survey-related functions of the Department, including insuring conformance of all activities to engineering, and use and environmental standards and for final approval of engineering plans and documents. The Director/Chief Engineer - Public Works also represents the County of Orange and the Board of Supervisors in professional and technical meetings with federal, state and local officials to discuss financing, scheduling and implementation of County sponsored projects.

EXAMPLES OF DUTIES

Assists the Director of OCPW in directing all phases of the operations of the department; confers frequently with the Director in implementing the goals and policies of the Department.

Assists the Director of OCPW in planning the public works activities of the department, including organizational design, assignment of responsibility and accountability; establishing new operating policies and determining future needs of the Department in terms of personnel, facilities, financial and other resources.

Confers with and coordinates the activities of the various Division Managers in order that the operations may best meet the overall needs of the department.

Evaluates the operations of all divisions of the Department in order to ensure efficiency of operations, proper morale and discipline of employees and the suitable condition of physical facilities and equipment.

Coordinates the activities of the Department with other environmental management entities and other County departments; meets with other agencies as department representative in assigned matters and issues; interprets Department policy to the public and others.

Confers with subordinate managers to define objectives; to establish priorities, schedules, policies and general procedures; to check progress on all projects; and to insure conformance to engineering, land use and environmental standards.

Represents the County of Orange and the Board of Supervisors in professional and technical meetings with federal, state and local officials to discuss financing, scheduling and implementation of County sponsored projects.

Assumes the duties of the Director of OCPW in his/her absence.

COMPETENCIES

Generic Leadership Competencies: Accountability & Responsibility; Authority/Presence; Builds Commitment/Team Building/Motivation/Sensitivity; Business Awareness; Conflict Management; Decision Making /Analytical Thinking/Problem Solver; Effective Communication; Flexibility; Initiative; Personal Conduct; Planning & Organization; Relationships

The above-mentioned leadership competencies are necessary for success in this position. However, effective communication and interaction skills are of prime importance as this position plays a pivotal role in coordinating issues with the Board of Supervisors, county departments, other governmental agencies, stakeholders, consultants etc. The ability to analyze an issue, organize thoughts and present the message clearly and concisely is vital.  Negotiation skills and conflict resolution skills are crucial to the success of this position. As noted earlier this position impacts a variety of stakeholders, hence the director is challenged with finding a balance to competing demands and orchestrate major public works projects.

Personal conduct and integrity are fundamental to building lasting trustworthy relationships. The network of relationships is imperative to finding successful resolution to tough issues that the Director is faced with. The ability to analyze and evaluate data, to select alternatives, and make timely decisions – all add to the success of this position.

Strong organizing and planning skills allow the Director to be productive and efficient. At the same time strategic planning and business awareness help determine the future needs of the department.

Specialized/Technical Skills: Technical competence in the field of Civil Engineering coupled with knowledge of the vision and goals of the County and the department are imperative to success in this position.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of organization and management necessary to direct and coordinate the diverse activities of a large multi-function department and to formulate and implement administrative policies for the management of public facilities and resources.

Principles of human resources administration and management development, including selecting, training, directing, supervising and evaluating a staff of high-level subordinate managers.

Principles and practices of fiscal management, budget administration and control necessary to plan, develop and evaluate program funding requirements and to prepare, present and justify budget requests.

Principles and practices of civil engineering, design and construction.

Operating sequences, time requirements and economic factors related to the surveying, design and construction of public works and recreational facilities.

Types of governmental and legal factors affecting development of public works facilities.


Ability to

Plan, organize, direct, coordinate and supervise a comprehensive public facilities and resources program; recommend policy, identify needs, develop, design and implement program policies, objectives, procedures, budgets, staffing requirements and evaluation techniques; perform effectively under pressure of emergent conditions, deadlines or management constraints.

Define problem areas; direct the collection, interpretation and evaluation of data; use principles of inductive and deductive reasoning to validate conclusions; define and select alternatives; project consequences of decisions and recommendations; plan, coordinate and initiate action; implement decisions; encourage and accept innovative solutions to complex problems.

Persuade and motivate personnel at all organizational levels and resolve conflicts in attitudes or goals between supervisors and subordinates, management and employee groups, or other individuals and groups with diverse and conflicting interests.

Plan and complete complex work assignments with a minimum amount of direction and control; direct, train and evaluate the work of subordinates.

Use a County-approved means of transportation to travel to field sites or meetings.


Education/Experience

Broad and extensive education and experience which is directly related to the duties described above and which would have developed the knowledge’s, skills and abilities described above.


License Required

Possession of a valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers and Land Surveyors

     OR

Obtain a valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers and Land Surveyors within one year of appointment.


PHYSICAL REQUIREMENTS

Mental stamina and resilience sufficient to engage in difficult and complex interactions with members of the public and managers and officials with differing points of view regarding sensitive policy and technical issues.

Manual dexterity sufficient to operate a personal computer keyboard.

Vision sufficient to read fine print.

Ability to hear well enough to communicate clearly and understandably in person and over the phone.

Ability to drive a vehicle from one work area to another (may be required).

Classifications

County of Orange
Class Code: 0843
Established: 2-10-89

DISBURSING UNIT SUPERVISOR

DEFINITION

Under direction, to plan and supervise through subordinate supervisors the County disbursing activity and perform complex accounting clerical and technical work in the Disbursing Division of the Auditor-Controller's Department; to prepare; to prepare or review accounting, statistical and narrative reports and resolve associated problems; to plan, implement and evaluate operational systems and develop policies and procedures; to prepare or review reconciliation of the payroll trust fund; to ensure County payroll taxes are properly paid; to coordinate warrant writing with year-end closing; and to do other work as required.

CLASS CHARACTERISTICS

This is a one position class characterized by a combination of supervising accounting clerical staff through subordinate supervisors and performing difficult technical accounting work in the disbursement of County funds. The position is the "expert" in these functions, exercises considerable independent judgement in supervising and planning work, and receives only general guidance.

EXAMPLES OF DUTIES

  1. Plans, organizes, schedules and reviews the work of staff through subordinate supervisors; ensures peak work periods and critical payroll deadlines are met.

  2. Supervises the preparation of statement of bonded indebtedness, compiles preliminary budget data and assists in the preparation and presentation of unit budget requests; coordinates the annual closing between warrant writing, general ledger and data services.

  3. Verifies accuracy of disbursement data; checks County employees representation unit agreements, MOU's, and contracts for payment provisions and authorizes payment.

  4. Reviews, analyzes and approves fiscal operations of payroll, bonds and other disbursements; determines changes needed to meet departmental and legal requirements, and assists in implementation.

  5. Supervises through subordinates, the compilation, verification and maintenance of payroll records and documents; assists subordinates in investigating and processing payroll discrepancies and complaints and develops corrective policies and procedures to minimize such complaints; supervises and/or prepares detailed accounting, statistical and narrative reports including tax withholding reports.

  6. Provides administrative direction and technical guidance to staff by interpreting federal, State and County laws, regulations and other mandates related to payroll, bond redemption, warrant preparation, and formulating policies and procedures to resolve the most difficult payroll problems.

  7. Oversees court orders and wage attachments affecting County payroll; reconciles payroll trust fund and oversees reconciliation of return warrant listings.

MINIMUM QUALIFICAITONS

Thorough Knowledge of

Practices, methods, procedures and terminology in bookkeeping, accounting and auditing operations related to the writing of warrants for disbursement of funds.

The principles of office management and use of office equipment.

The reconciliation of trust funds.

Principles of supervision relating to hiring, training, evaluation and progressive discipline.

General Knowledge of

The accounts closing process.

Electronic data processing related to accounting procedures and practices.

Laws and contract provisions related to compensation, benefits and disbursement of funds.

Ability to

Supervise staff performing clerical accounting and bookkeeping operations through subordinate supervisors.

Review and install systems for payroll and warrant writing.

Prepare comprehensive, clear and concise accounting and statistical reports.

Establish and maintain cooperative relationships in sensitive situations.

Communicate effectively, orally and in writing, with different levels of management and non-management, the general public and others.

Define problems areas, perform and supervise the collection, analysis, interpretation and evaluation of relevant data.

Interpret and apply laws and administrative policies to the Auditor's payroll and disbursement accounting systems and budget administration.

Accurately analyze situations or data and adopt an effective course of action.

EXPERIENCE/EDUCATION

OPTION I

Two years as an Accounts Division Supervisor for the Auditor-Controller's Office.

OPTION II

Four years of experience for Orange County in a responsible, accounting clerical supervisory or technical accounting position which would have developed the knowledges, skills and abilities listed above. (College education or training in accounting, business law, supervision and related classes may substitute for up to two years of the required experience on the basis of three semester units for one month of experience and one hour of related training for one hour of experience.

DBL:lk

Classifications

County of Orange
Class Code: 0692
Established: 2-3-84

DISPATCH SERVICES OPERATOR

DEFINITION

Under general supervision to schedule, assign, coordinate and monitor the activities of employees in the field who transport prisoners or respond to requests for animal control services.

CLASS CHARACTERISTICS

Positions in this class may be assigned to the Sheriff-Coroner Department, coordinating the movement of prisoners by scheduling, assigning and monitoring the activities of Deputy Sheriffs or others responsible for transporting prisoners; or may be assigned to HCA/Animal Control, coordinating the response to requests for service by assigning, dispatching calls and monitoring the activities of Animal Control Officers.

This class differs from the lower level class of Dispatcher Clerk in that it includes a higher level of responsibility, discretion and independent judgment and only incidental clerical-related duties; and from the higher level class of Radio Dispatcher in that the latter involves the dispatch of emergency public safety equipment.

EXAMPLES OF DUTIES

  1. Receives verbal or written requests, teletypes or court orders related to the movement of prisoners or the need for Animal Control Services; evaluates the request to determine jurisdiction1 legality and completeness of information; determines appropriate person or method of movement and equipment to be used to facilitate the request; determines the importance of requests and prioritizes accordingly; schedules and/or dispatches assignment to employees performing the work.

  2. Maintains contact with the employees in the field and other involved parties by radio or telephone and may write teletype messages to coordinate assignments and monitor the movement, progress and status of employees.

  3. Researches records and provides pertinent information as requested.

  4. Assists other public or law enforcement agencies, private agencies and the public by explaining policies, laws and regulations related to assigned service area.

  5. Prepares records and logs; may perform simple typing and filing.

MINIMUM QUALIFICATIONS

Some Knowledge of

The cities, highways, main streets and geography of Orange County (and the State of California for assignments in the Sheriff-Coroner Department).

Techniques, procedures and methods used in the operation of a dispatch center.

Modern office practices and procedures, including filing and operation of standard office equipment.

Ability to

Do a variety of difficult work involving independent judgement with accuracy and speed.

Give clear and understandable written and verbal instructions.

Understand, interpret and apply laws, procedures and directions in specific situations with a minimum of supervision.

Deal effectively with representatives of other public and law enforcement agencies, private agencies and the public.

Complete and maintain accurate logs and records.

Perform routine clerical duties which may include simple typing.

JLW:mm

4-7-99

Classifications

County of Orange
Class Code: 0690
Revised: 6-14-83
Previous Revision: 10-27-81

DISPATCHER CLERK

DEFINITION

Under supervision, to dispatch other than public safety vehicles and equipment; to monitor location and movement of units in the field; to receive and transmit messages between the department and field units; to do general clerical work in connection with the maintenance of records and files; and to do other work as required.

CLASS CHARACTERISTICS

The primary element of this class is the use of radios and/or telephones to dispatch and monitor a large number of other than public safety vehicles and vehicular movement.

EXAMPLES OF DUTIES

  1. Dispatches vehicles and equipment in response to requests and schedules; determines priorities for routine requests; refers nonroutine requests to supervisor or other responsible person.

  2. Communicates with a large number of mobile units; takes and relays messages from field units to central department staff and/or contractors; relays messages from central department staff and/or contractors to field units.

  3. Logs messages, locations, destinations and arrivals for tracking and dispatching purposes.

  4. Receives telephone calls from the public and public entities requesting information or reporting unusual or dangerous conditions; differentiates between routine and emergency situations and refers calls to appropriate agency/office or takes and relays messages.

  5. Performs routine clerical work such as updating reference maps, filing, compiling routine statistical reports such as mileage and material usage, and ordering and maintaining office supplies.

  6. Checks mobile field units on and off the air.

  7. May do some typing of routine reports.

MINIMUM QUALIFICATIONS

Some Knowledge of

The highways, main streets and geography of Orange County.

Ability to

Speak clearly and concisely in English.

Log radio and telephone messages clearly and accurately.

Perform routine clerical duties such as filing and record keeping.

Learn rules and regulations including those of the Federal Communications. Commission applicable to radio communications, may be required for some assignments.

Follow written and oral instructions.

JAD:mm

4-6-99

Classifications

County of Orange
Class Code: 7057
Revised: 2-15-95
Established: 5-15-90

EDUCATION ASSISTANT, CORRECTIONAL FACILITY

DEFINITION

Under supervision, to assist Education Services Coordinators and Vocational Instructors; to provide general referrals of inmates to personal fulfillment/rehabilitation related programs; to supervise inmates within correctional education programs at a County correctional facility; to assist and fill in for instructors for vocational training, and to substitute teach vocational certification programs; to coordinate volunteer based literacy programs; to recruit potential program participants; to maintain training records; to support non-departmental instructional staff to deliver educational services; and to do other work as required.

CLASS CHARACTERISTICS

This is an entry level class, assisting technical/professional staff in academic and/or vocational programs. Incumbents may substitute for Vocational Instructors on temporary assignments. Incumbents may also fill in for Education Services Coordinators and Education office staff for most duties. This class differs from both Education Services Coordinator and Vocational Instructor, Correctional Facility, in that teaching certification is not required. Incumbents may remain at the Education Assistant, Correctional Facility level or may obtain additional education/experience for teaching certification to compete for promotion to Vocational Instructor or Education Services Coordinator.

EXAMPLES OF DUTIES

  1. Assists correctional staff instruct and/or monitor inmates or independently substitute teaches in one or more of the following areas: metal and woodworking trades, gas and arc welding, spray painting, office procedures, industrial sewing, and horticulture.

  2. Proctors tests, presents educational films and videotapes, distributes G.E.D. work materials and videotape viewing schedules.

  3. Recruits, refers, and enrolls students to participate in education and training programs and explains the opportunities associated with attainment of vocational skills or academic success; registers inmates with educational institutions.

  4. Learns departmental and college rules and regulations pertaining to inmates/students; learns procedures to report inmate violations of laws or jail rules and regulations to safety personnel.

  5. Assesses inmates’ work interests, aptitudes and abilities to recommend proper placement in programs; evaluates the performance and progress of program participants.

  6. Assists in recordkeeping for participation in programs; maintains case files on participants and records of material usage; calculates statistical data and prepares transcripts; may prepare related reports.

  7. Operates machinery for video tape and other audio-visual instruction of inmates participating in the Video Education Program; may supervise volunteers assigned to assist in vocational programs.

  8. Communicates test score data, attendance and other related records to student inmates, instructional staff, and educational institutions.

MINIMUM QUALIFICATIONS

General Knowledge of

Individual and group learning patterns and teaching methodologies.

Depending on assignment, the methods, tools and materials used in a manual trade or vocation such as carpentry, welding, spray painting, industrial fabric layout, cutting, sewing, office services, cooking or other work.

Ability to

Communicate effectively, orally and in writing.

Establish and maintain cooperative relationships with inmates and staff.

Keep records and prepare reports.

Interpret and apply departmental, educational and other rules and regulations.

Operate videotape projectors, recorders, playback and other audiovisual equipment.

Supervise and instruct inmates in a program with emphasis on security of the operation.

Evaluate inmate abilities and educational progress.

Proctor tests.

Proficiently use shop, craft or other hand and power tools, business machines or other equipment associated with a particular program.

Experience/Training

A high school diploma or General Education Development (G.E.D.) Certificate.

Some experience and/or education which demonstrates possession of the required knowledges and abilities.

OR

Some experience working within an academic or vocational education setting.

Special Requirement

Applicant must not have been convicted of a felony.

License

Possession of a valid California Driver License by date of appointment may be required for some assignments. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County.

IK:smb

Classifications

County of Orange
Class Code: 2752
Established: 9-27-85

EDUCATION SERVICES COORDINATOR

DEFINITION

Under general supervision to coordinate educational services for inmates in the Sheriff’s correctional system; to schedule and coordinate video tape viewing and testing services; to advise inmates on educational requirements; to administer tests; to verify inmates’ completion of educational requirements; and to do other work as required.

CLASS CHARACTERISTICS

An incumbent typically coordinates inmate educational services at one or more facilities within the Sheriff’s correctional system. This responsibility includes all testing, verification, reporting, record keeping and correspondence with State officials for G.E.D. or other certification of qualified inmates at the assigned facility(ies). The work regularly involves instructing other staff on administering education program services and keeping records. An incumbent has continuing responsibility for the security of all test materials and the accuracy and technical correctness of all reports and records pertaining to correctional educational activities at the assigned facilities subject to review by supervision for conformance to departmental, State and federal policies and procedures. Each incumbent is designated as an Alternate Chief Examiner for the G.E.D. program in the Sheriff’s correctional system, under State and federal regulations.

EXAMPLES OF DUTIES

  1. Counsels inmates on Correctional G.E.D Program, course requirements and testing and certification procedure. Issues G.E.D. workbooks and shows educational films and videotapes to inmates. Prepares and distributes G.E.D. subject videotape viewing schedule. Distributes videotapes to viewing locations per schedule. Prepares and distributes testing schedules. Instructs other staff on schedules, videotape presentation, inmate registration and recordkeeping.

  2. Conducts G.E.D subject testing. Instructs other staff on conduct of inmates to test sites. Checks all test materials issued and returned to insure against loss or damage. Records test results. Furnishes test score data to State or to local schools. Verifies inmates’ completion of G.E.D. requirements and coordinates issuance of State G.E.D. Certificates. Prepares mandated reports to State Department of Education and federal authorities on G.E.D. instructional and testing activity. Withdraws funds from inmate accounts to apply for State G.E.D. certification or pay for lost materials.

  3. Maintains records on participation of all inmates in correctional G.E.D. program at assigned facility(ies), including courses attempted, materials issued, interfaculty transfers, test scores and final G.E.D. Certification; evaluates and recommends procedural changes and equipment and supplies needed for correctional education program; may occasionally relieve other program staff during absences by performing essential tasks needed for program continuity.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles and methods of administering written tests and scoring and analyzing test results; State and federal requirements for certification of individual educational attainment; principles and methods of interviewing and counseling individuals regarding educational goals, attainment and requirements; techniques and methods of instructing others and obtaining their cooperation in accomplishing moderately complex tasks; principles of operation of videotape playback equipment.

Ability to

Communicate effectively, orally and in writing; establish and maintain cooperative relationships with inmates and staff, and elicit cooperation from others in carrying out planned activities; learn, interpret and apply detailed rules and regulations; prepare detailed and accurate records and reports; operate movie and video tape projectors, recorders and other audiovisual equipment.

Experience/Education

A bachelor’s degree in teaching, training, counseling or testing, or equivalent education and/or experience, as verified by the office of the G.E.D. Coordinator, California Department of Education.

Special Requirement

Applicant must not have been convicted of any felony.

License

Certification as qualified to be Chief Examiner/Alternate Chief Examiner for an official G.E.D. Testing Center, by the Department of Education, State of California.

Possession of a valid California driver license by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County.

MHH:mm

5-4-99

Classifications

County of Orange
Class Code: 0643
Established: 8-13-74

ELECTION AIDE

DEFINITION

Under supervision, to perform a variety of manual and clerical tasks in preparation of material for elections; to assist in checking and verifying signatures and recording precinct numbers on petitions; to assist in preparations for election vote counting; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform assigned tasks on an as-needed basis prior to, during and immediately following an election. Some work stations may require standing at a table or a paper-inserting machine for extended periods of time, ranging up to an entire shift, or standing at a counter assisting the general public. Assignments are easily learned and do not require continuous supervision.

EXAMPLES OF DUTIES

  1. Answers telephone and provides general information to the public, such as when and where to register to vote, the location of precinct polling places, when and where absentee ballots may be obtained, and other similar questions. Inquiries other than routine are referred to the supervisor.

  2. Verifies the authenticity of signatures submitted on initiative and referendum petitions by comparing, for similarity, signatures on the petitions with those on the voter registration affidavit forms on file at the Registrar of Voters and records precinct number beside signature.

  3. Answers questions at the public information counter and provides forms, such as absentee voter applications, and assists the general public in completing forms; provides absentee ballots to those who qualify for them; provides general information to the public.

  4. Manually fills envelopes or boxes with voting materials; performs routine filing and sorting.

  5. Monitors a station at an automatic paper-inserting machine, keeping supply hoppers filled with printed voting information.

  6. Folds and spindles test ballots; marks test ballots; performs a variety of assigned tasks in preparation for election vote counting.

MINIMUM QUALIFICATIONS

Ability to

Read and verify authenticity of signatures for extended period of time.

Explain and interpret forms and procedures to the public.

Use street indexes and maps.

Follow oral and written instructions.

May be required to complete simple clerical forms. Stand for extended periods of time at one location.

mm

4-6-99

Classifications

County of Orange
Class Code: 0646
Revised: 3-23-82
Revised and Title Changed: 5-2-72
From: Election Clerk
Previous Revision: 5-66

ELECTION FIELD REPRESENTATIVE

DEFINITION

Under general supervision, to perform field activities in obtaining, staffing and servicing polls for general and special elections; to train and provide guidance to election board personnel; and, to do other work as required.

CLASS CHARACTERISTICS

This class provides complex technical assistance and training to election board members and performs a great deal of public contact requiring factual explanation of the California Elections Code, the Federal Voting Rights Act and other legal directives. Positions are assigned to a specific geographical area and perform most of their work in the field without direct supervision.

EXAMPLES OF DUTIES

  1. Obtains the services of and organizes the election board members; selects inspectors and obtains polling places by personal contact, phone or correspondence; recruits bilingual (Spanish speaking) election board members in areas where required; ascertains that election board records are updated and current for any election.

  2. Visits areas of the County to investigate population changes; analyzes data and recommends new precincts and/or boundary changes and bilingual election boards, according to Elections Code guidelines and political sub-divisions; determines desirable polling places, inspects for accessibility and for safety, including access for the handicapped, and contracts for election use.

  3. Conducts training sessions for election board members; provides technical information and guidance on election procedures to election boards; explains general provisions and requirements of Elections Code to the public.

  4. Supervises extra help assembling precinct materials for distribution and contacting election board members.

  5. Prepares legal notices of precincts, polling places and election board members for newspaper publication prior to elections.

  6. Supervises ballot recounts following elections to assure accuracy of the vote counting process.

  7. Investigates reports by the public regarding illegal activities, unsatisfactory voting conditions, safety problems and accidents at polling places on election days.

MINIMUM QUALIFICATIONS

Some Knowledge of

The principles of supervision and training.

Ability to

Organize information and data in a logical written format.

Speak to groups for purposes of training and conveying information.

Understand and apply provisions of the California Elections Code and the Federal Voting Rights Act to specific situations.

Meet deadlines and work extended hours in advance of and during elections.

Deal tactfully and effectively with the public.

Obtain, train and supervise temporary election personnel.

Read maps, locate addresses and give good directions to polling places.

Add, subtract, multiply and divide numbers.

Prepare records, reports and correspondence.

Education and/or Experience

Education and/or experience demonstrating the knowledges and abilities listed above.

License Required

Possession of a valid California Driver’s License, Class 3 or higher, by date of appointment.

BTW:mm

4-6-99

Classifications

County of Orange
Class Code: 0650SM
Revision: 7-02-99
Previous Revision: 5-15-92

ELECTION SECTION SUPERVISOR

DEFINITION

Under general supervision, to plan, organize and supervise an operational section of the Registration and Elections Department and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class report to the Assistant Registrar of Voters and are responsible for the specific activities of either the Front Office/Files, Data Entry/Maps or Field/Warehouse Section and for planning, directing and supervising election activities of their Section to ensure compliance with state and federal statutes.

EXAMPLES OF DUTIES

All Assignments:

Interviews, selects, assigns, trains and evaluates subordinate employees.

Plans, prioritizes, organizes and schedules work of the section.

Prepares records, reports and correspondence concerning activities of the department.

May speak to groups, candidates and news media regarding the election process.

Front Office/Files Assignment:

Planning, directing, training and supervising voter outreach activities; processing absentee ballots; receiving/filing nomination papers, candidate statements and initiative petitions; maintaining the voter file; advising individuals/groups on procedures for filing initiatives, referendums and recall petitions; and filing/auditing campaign financial statements.

Data Entry/Maps Assignment:

Planning, directing and supervising employees engaged in coordinating the daily operation of the department’s computer systems; data entry of affidavits of registration; maintaining election district information; preparing and maintaining precinct maps; creating and consolidating precincts, including the operation of customized computer aided drafting applications; and election night ballot tabulating.

Field/Warehouse Assignment:

Planning, directing and supervising employees engaged in securing polling places and precinct officers; training precinct officers; ordering and delivering precinct supplies and materials; operating collection centers; conducting official canvass of election returns; operating mailing and computerized mail addressing equipment; mailing sample ballots and election information to voters; receiving, inventorying and storing election supplies; and coordinating use of County vehicles.

MINIMUM QUALIFICATIONS

Education/Experience

Three years of increasing supervisory responsibility demonstrating the knowledges and abilities listed below.

Knowledge of

The principles of organization, supervision and training.

Modern office procedures and equipment.

Field/Warehouse Assignment only:

Storekeeping office procedures.

Ability to

Organize information and data in a logical written format.

Speak to groups for purposes of training, conveying information or similar functions.

Add, subtract, multiply and divide numbers and simple percentages.

Plan, organize and supervise the activities of a work section which experiences extreme variations in workload and utilizes large numbers of temporary employees.

Analyze and develop solutions to election operational problems.

Deal tactfully and effectively with the public.

Establish and maintain effective working relationships with members of the staff.

Learn, interpret and apply provisions of the Elections Code, Government Code and other codes of the State of California pertaining to the conduct of elections.

Train regular and temporary staff, precinct workers and/or volunteers in agency procedures and provisions of the Elections Codes.

Data Entry/Maps Assignment only:

Learn mainframe and personal computer applications.

Learn computer aided drafting operations.

Field/Warehouse Assignment only:

Learn the operation/production of computerized mail addressing equipment; mailing equipment; and the procedure for bulk mailing of election materials.)

License Required

Must possess a valid California driver’s license Class C or higher by date of appointment.

Physical Characteristics

Speak and hear well enough to communicate in person, over the telephone and address large groups of people; manual dexterity to operate office equipment such as personal computer keyboard; vision sufficient to drive and to read standard text.

Environmental Conditions

Field/Warehouse assignment requires some work being performed in a warehouse environment which is subject to extremes in temperature and unfiltered air which may contain dust and mold spores.

ML60499

Classifications

County of Orange
Class Code: 0644
Revised: 9-19-72
Established: 10/64

ELECTION WORKER

DEFINITION

Under supervision, to perform a variety of manual and clerical tasks in preparation of material and equipment for elections, obtaining precinct polling places by canvassing residents and to assist in the processing of ballots for tabulation by automated vote counting machines; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform assigned tasks on an as needed basis prior to, during and immediately following an election. Some work stations may require heavy physical effort on an intermittent basis. Assignments are easily learned so that continuous supervision is not necessary.

EXAMPLES OF DUTIES

  1. Assembles and packages ballots and other items for delivery to precincts for election use; makes emergency deliveries of election supplies on or before election day; sorts out, packages and stores away election supplies following the election.

  2. Assists operators of inserting and mailing machines by opening boxes of envelopes, feeding stacks of sample ballots and other enclosures into stuffing machines and physically moving heavy mail sacks; operates hand truck and hand hydraulic jack to transport cartons, voted ballots and supplies between the work areas and the warehouse.

  3. Unloads ballot containers from trucks; opens ballot containers and removes trays of spindled ballots; removes straps and cardboard stiffeners; routes ballot trays along conveyor lines; carries trays of ballots to restack tables; operates automatic vote counting equipment; routes boxes of voted ballots to output area.

  4. May obtain precinct polling places for elections by travelling to precincts in various parts of the County and making personal contact with citizens to ask for the use of their homes, garages or other buildings on election day; obtains precinct election board members by personal contact with citizens.

  5. Refurbish election booths by replacing and remounting canvas sidings; repairs and replaces broken parts.

MINIMUM QUALIFICATIONS

Ability to

Perform a variety of manual laboring tasks.

Follow oral and written instructions

May be required to keep simple clerical instructions.

JCR:mm

4-6-99

Classifications

County of Orange
Class Code: 3122
Revised and Title Changed: 7/11/72
From: Maintenance Electrician
Previous Revision: 11/66

ELECTRICIAN

DEFINITION

Under general supervision, to perform journey level work in installing, maintaining and repairing electrical wiring systems and equipment; and to do other work as required.

EXAMPLES OF DUTIES

  1. Installs electrical conduits, fixtures, motors, switches and outlets according to approved codes, working from blueprints, schematic diagrams, sketches, oral and written instructions.

  2. Tests established circuits for overload and determines circuit requirements for additional electrical equipment.

  3. Tests circuitry and switches for failures or malfunctions, isolates problems, and replaces worn or broken parts and makes repairs on electrical circuits and equipment such as generators, fire alarms, heating and cooling equipment, commercial appliances, airport runway lighting systems, power control panels and distribution systems.

  4. Estimates cost of electrical repair or installation job.

  5. Performs preventive maintenance on electrical equipment.

  6. Performs minor construction or alterations on facilities in order to install or modify electrical systems and equipment.

  7. Supervises the work of helpers.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of installing, maintaining and repairing electrical systems and associated mechanical equipment.

Tools and equipment used in installing, maintaining and repairing electrical wiring systems and equipment.

NEMA specifications and requirements as related to the repair and installation of wiring systems and equipment.

Ability to

Work at the journey level planning tasks, estimating costs and performing installation maintenance and repair on all types of electrical wiring systems and equipment operating with voltage levels up to and including 4,160 volts.

Diagnose malfunctions of electrical systems and controls and restore to specified operating standards.

Read and comprehend blueprints and schematic diagrams of circuitry.

Determine the scope and difficulty of a job based on an interpretation of oral and written instructions, schematic diagrams, sketches or blueprints.

Supervise helpers assigned to assist on various projects.

Learn and understand State and local laws, ordinances, codes and regulations pertaining to all aspects of electrical wiring systems and equipment installation and maintenance.

Work with the hand tools and testing equipment characteristic of the trade.

License Required

Possession or ability to obtain before appointment a valid California Driver License, Class 3 or higher.

VLH:mm

1-5-99

Classifications

County of Orange
Class Code: 1798
Revised: 6-6-91
Title Changed: 6-25-74
From: Electronics Draftsman
Previous Revision: 6-25-74

ELECTRONICS DRAFTING TECHNICIAN

DEFINITION

Under supervision, to draw schematic diagrams, electronic flow diagrams and wiring diagrams from working sketches and notes; to prepare charts and graphic illustrations; to do other work as required.

EXAMPLES OF DUTIES

  1. Performs electronics drafting from working sketches and notes by drawing schematic diagrams, electronic flow diagrams and wiring diagrams in order to initiate, revise and maintain radio, telephone, sound system and cable plant drawings; maintains diagrams, maps, charts and building plans related to communications systems.

  2. Gathers data and prepares technical charts illustrating law enforcement radio, private line teletype, national warning system (NAWAS), and similar functions.

  3. Makes engineering computations, prepares specifications and adjust designs and specifications after consulting with engineering personnel and supervisors; assists communications engineering staff in conducting studies, field strength surveys and making tests.

  4. Prepares diagrams of County facilities indicating cable runs and codings, speaker and antenna locations; prepares topographic projections for use in designing communications systems.

  5. Prepares microwave profile charts showing direction and length of path and height of obstructions for determining equipment placement.

  6. Prepares charts and graphs of County publications and presentations; may take photographs and prepare illustration of informative material for technical application.

MINIMUM QUALIFICATIONS

General Knowledges of

Terminology, principles and techniques used in electrical and electronics drafting.

Drafting instruments, equipment or materials such as slide rules, templates, compasses or T-squares.

Principles and theory of electrical and electronic circuitry and design.

Some Knowledges of

Media, materials and techniques of graphic arts.

Ability to

Use drafting instruments or equipment in the preparation of electronic and electrical schematics, drawings and diagrams such as T-squares, compasses, slide rules and templates.

Perform mathematical computations including algebra and geometry to calculate or adjust specifications, diagrams or schematics.

Use a variety of graphic media, drafting instruments or rendering techniques to layout or prepare a variety of charts, graphs or pamphlets for equipment design or placement.

Compile, write and maintain a variety of reports, studies, charts or diagrams.

Follow oral or written detailed instructions.

Use a County approved means of transportation.

License Required

Possession of a valid, Class C California Driver's License by date of appointment.

Experience/Education

Two years of experience that would require the application of the knowledges and abilities listed as minimum qualifications.

Education that can be directly related to the knowledge and ability requirements may be substituted for technical experience at the rate of three semester units for each month of experience up to a maximum of one year of experience (36 semester units equals one year).

YM:lk

Classifications

County of Orange
Revised: 8-07-84
Established: 5-27-83

ELEVATOR MECHANIC SERIES SPECIFICATION

Class Code Class Title
3123 ELEVATOR MECHANIC I
3124 ELEVATOR MECHANIC II

DEFINITION

Under general supervision, to perform skilled electrical and mechanical work in the inspection, maintenance and repair of elevators, escalators, dumbwaiters and appurtenant equipment; and to do other work as required.

CLASS CHARACTERISTICS

Elevator Mechanic I is a skilled electrician who is in training to become a fully qualified elevator mechanic. Elevator Mechanic II, as a journey-level mechanic, services and repairs all parts of elevators, escalators and related equipment.

EXAMPLES OF DUTIES

  1. Tests and adjusts general operating and safety features of elevators, dumbwaiters and escalators such as speed, acceleration, leveling, braking, emergency stop and alarm bells.

  2. Inspects, maintains, remodels and repairs elevator component equipment including hoisting equipment, electrical and mechanical parts of motors, generators, signal systems, control cables, safety devices, air compressors, hydraulic bumpers, guide rails and brakes.

  3. Tests all electrical circuits using electrical meters and test equipment, repairing or replacing electrical circuits and components such as relays transformers, magnetic, manual and light sensitive switches, vacuum tubes, capacitors, resistors, transistors and diodes.

  4. Repairs, replaces or makes major or minor adjustments to all hydraulic pumps and parts, valves, regulators, etc.; adjusts automatic hydraulic controls and control valves.

  5. Performs preventive maintenance and maintains service records on all elevators, escalators, dumbwaiters and all machinery drives, power equipment, etc.

MINIMUM QUALIFICATIONS

Elevator Mechanic I

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Experience

Considerable experience and/or training which would demonstrate the application of the knowledges and abilities listed below.

Thorough Knowledge of

The principles and practices of installing, maintaining and repairing electrical systems, electronic control systems and associated mechanical equipment.

The tools and equipment used in installing, maintaining and repairing electrical wiring systems and equipment.

The NEMA specifications and requirements as related to the repair and installation of wiring systems and equipment.

Ability to

Work as a journey-level electrician planning tasks, estimating costs and performing installation maintenance and repair on all types of electrical wiring systems and equipment operating with voltage levels up to and including 4,160 volts.

Diagnose malfunctions of electrical systems and controls and restores to specified operating standards.

Read and comprehend blueprints and schematic diagrams of circuitry.

Determine the scope and difficulty of a job based on interpretation of oral and written instructions, schematic diagrams, sketches or blueprints. Maintain equipment service records and prepare reports on work completed and in progress.

Supervise helpers assigned to assist on various projects.

Learn and understand State and local laws, ordinances, codes and regulations pertaining to electrical wiring systems and equipment installation and maintenance.

Work with the hand tools and test equipment characteristic of the trade.

Elevator Mechanic II

All of the qualifications for Elevator Mechanic I plus:

Thorough Knowledge of

Safety codes, regulations and procedures applicable to major repairs and maintenance of elevators.

Methods of elevator maintenance and repair.

Experience

I

Two years of journey-level elevator mechanic experience.

OR II

Two years as an Elevator Mechanic I for Orange County.

OR III

Completion of a three year apprenticeship for Elevator Mechanic plus one year of journey-level experience.

OR IV

Considerable experience and/or training which demonstrates the ability to function as a fully qualified Elevator Mechanic servicing and repairing all parts of elevators with minimal supervision.

DBL:rb

10-07-98

Classifications

County of Orange
Revised: 8-07-84
Established: 5-27-83

ELEVATOR MECHANIC SERIES SPECIFICATION

Class Code Class Title
3123 ELEVATOR MECHANIC I
3124 ELEVATOR MECHANIC II

DEFINITION

Under general supervision, to perform skilled electrical and mechanical work in the inspection, maintenance and repair of elevators, escalators, dumbwaiters and appurtenant equipment; and to do other work as required.

CLASS CHARACTERISTICS

Elevator Mechanic I is a skilled electrician who is in training to become a fully qualified elevator mechanic. Elevator Mechanic II, as a journey-level mechanic, services and repairs all parts of elevators, escalators and related equipment.

EXAMPLES OF DUTIES

  1. Tests and adjusts general operating and safety features of elevators, dumbwaiters and escalators such as speed, acceleration, leveling, braking, emergency stop and alarm bells.

  2. Inspects, maintains, remodels and repairs elevator component equipment including hoisting equipment, electrical and mechanical parts of motors, generators, signal systems, control cables, safety devices, air compressors, hydraulic bumpers, guide rails and brakes.

  3. Tests all electrical circuits using electrical meters and test equipment, repairing or replacing electrical circuits and components such as relays transformers, magnetic, manual and light sensitive switches, vacuum tubes, capacitors, resistors, transistors and diodes.

  4. Repairs, replaces or makes major or minor adjustments to all hydraulic pumps and parts, valves, regulators, etc.; adjusts automatic hydraulic controls and control valves.

  5. Performs preventive maintenance and maintains service records on all elevators, escalators, dumbwaiters and all machinery drives, power equipment, etc.

MINIMUM QUALIFICATIONS

Elevator Mechanic I

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Experience

Considerable experience and/or training which would demonstrate the application of the knowledges and abilities listed below.

Thorough Knowledge of

The principles and practices of installing, maintaining and repairing electrical systems, electronic control systems and associated mechanical equipment.

The tools and equipment used in installing, maintaining and repairing electrical wiring systems and equipment.

The NEMA specifications and requirements as related to the repair and installation of wiring systems and equipment.

Ability to

Work as a journey-level electrician planning tasks, estimating costs and performing installation maintenance and repair on all types of electrical wiring systems and equipment operating with voltage levels up to and including 4,160 volts.

Diagnose malfunctions of electrical systems and controls and restores to specified operating standards.

Read and comprehend blueprints and schematic diagrams of circuitry.

Determine the scope and difficulty of a job based on interpretation of oral and written instructions, schematic diagrams, sketches or blueprints. Maintain equipment service records and prepare reports on work completed and in progress.

Supervise helpers assigned to assist on various projects.

Learn and understand State and local laws, ordinances, codes and regulations pertaining to electrical wiring systems and equipment installation and maintenance.

Work with the hand tools and test equipment characteristic of the trade.

Elevator Mechanic II

All of the qualifications for Elevator Mechanic I plus:

Thorough Knowledge of

Safety codes, regulations and procedures applicable to major repairs and maintenance of elevators.

Methods of elevator maintenance and repair.

Experience

I

Two years of journey-level elevator mechanic experience.

OR II

Two years as an Elevator Mechanic I for Orange County.

OR III

Completion of a three year apprenticeship for Elevator Mechanic plus one year of journey-level experience.

OR IV

Considerable experience and/or training which demonstrates the ability to function as a fully qualified Elevator Mechanic servicing and repairing all parts of elevators with minimal supervision.

DBL:rb

10-07-98

Classifications

County of Orange
Class Code: 7001
Revised: 6-30-89
Previous Revision: 10-20-99

ELIGIBILITY SPECIALIST

DEFINITION

Under direction to perform specified eligibility review functions for one or more categories of Financial Assistance (such as Medi-Cal, A.F.D.C., General Relief and Food Stamps), which requires evaluating the accuracy and completeness of initial and continuing eligibility and grant authorization previously processed in accordance with established procedures; and to perform other duties as required.

CLASS CHARACTERISTICS

This is the highest non-supervisory class in the Eligibility Technician series. There are two primary functions of positions in this class: (1) to determine the accuracy and completeness of eligibility determinations previously processed for one or more categories of Financial Assistance programs, and (2) to confirm and compute overpayments for one or more assistance programs and to testify in court.

The Eligibility Specialist class differs from the Eligibility Technician in that positions in the latter class perform operational duties making eligibility and grant determinations and do not perform technical eligibility control functions or testify in court as expert witnesses.

The Eligibility Specialist class differs from the Social Worker class in that incumbents in the Eligibility Specialist class do not perform social services.

EXAMPLES OF DUTIES

  1. Reviews, evaluates and investigates selected Financial Assistance cases and determines the accuracy and completeness of all statements of fact provided by applicants or recipients during initial and continuing eligibility determinations.

  2. Identifies, analyzes and evaluates each variation of fact and substantiates pertinent eligibility information; interprets policies, rules and regulations to the general public.

  3. May provide active/open case review for Financial Assistance Eligibility Technician trainees. Coordinates and assigns cases, answers trainees questions and mentors them during a formal training program.

  4. Contact and interviews applicants, recipients, individuals and representatives of business or government organizations for the purpose of verifying facts and/or resolving discrepancies pertinent to the correct determination of eligibility for the amount of cash assistance payments, food stamps and medical care and general assistance.

  5. Prepares written reports with recommendations for appropriate corrective action when additional facts affecting eligibility are established.

  6. Reviews and evaluates cases referred for fraud and calculates amounts of overpayment for referral for criminal prosecution or civil collections.

  7. Discusses cases with line staff, District Attorney, Special Investigation Unit and Financial Resources staff.

  8. Testifies in court as an expert witness on behalf of the County.

  9. Dictates or records information; handles relevant correspondence.

  10. Reviews and understands computer input documents; reviews and understands statistical computer reports and reference material to resolve errors; manages and organizes caseload.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Rules and regulations governing eligibility and grants for one or more Financial Assistance programs including cash assistance payments, food stamp and medical care.

Interviewing and record-keeping techniques.

Principal sources of information necessary to establish eligibility for one or more Financial Assistance programs including cash assistance payments, food stamps and medical care.

Social Services Agency and community resources available to applicants and recipients.

Theory of any procedures used in the validation process.

Standard office practices and procedures.

Fundamental aspects of human behavior and the general goals of public welfare agencies.

Ability to

Interviews effectively in a variety of settings.

Accurately gather, record and correctly evaluate data necessary for the determination of eligibility or computation of overpayments for one or more Financial Assistance programs including cash assistance payments, food stamps and medical care to applicants, recipients and the general public.

Speak and write effectively.

Reason logically and accurately.

Understand and follow complex instructions.

Maintain accurate and systematic records.

Make complete arithmetic computations necessary for correct eligibility and grant determinations.

Establish and maintain cooperative working relationships with staff and the general public.

Use a County-approved means of transportation to perform field work.

Read and understand computer input documents and reports.

Experience

Two years of experience comparable to Orange County's Eligibility Technician.

Positions designated as bilingual may be required to demonstrate proficiency to read, write, understand and speak a language other than English.

Physical Requirements

Hear and speak sufficiently well with or without use of hearing device.

Ability to read written test and computer screen.

Possess sufficient hand dexterity for computer keyboarding.

BAA:rlg
11-29-93

Classifications

County of Orange
Class Code: 7004SM
Revised: 2-25-00
Previous Revision & Title change from
Eligibility Supervisor 1: 1-40-92

ELIGIBILITY SUPERVISOR

DEFINITION

Under direction, plan, organize and supervise the work of staff responsible for determining initial and/or continuing eligibility for one or more benefit assistance programs (such as Medi-Cal, exempt CalWORKs, Food Stamps, Foster Care and General Relief); and perform other duties as required.

CLASS CHARACTERISTICS

This class provides first-level supervision for a unit of Eligibility Technicians responsible for administering one or more public assistance programs.

EXAMPLES OF DUTIES

  1. Plan, assign and supervise the work of Eligibility Technicians responsible for making eligibility determinations and issuing appropriate Federal/State/County benefits.
  2. Monitor and evaluate the work performance of subordinate staff; prepare performance evaluations; identify and assist in resolving performance deficiencies; and recommend disciplinary action, when appropriate.
  3. Develop and present training to subordinate staff; and conduct group and/or individual conferences.
  4. Explain Federal, State and County rules, regulations and policies; and assist in resolving complex case situations.
  5. Prepare accurate reports, statistics, records and correspondence; participate in studies or research projects as assigned.
  6. Research and resolve client complaints and/or case inconsistencies.
  7. Assist staff in identifying client problems which require mandated social services or referral to other resources.
  8. Monitor unit data and make recommendations to equalize the workload.
  9. Access and use various computer software programs.

MINIMUM QUALIFICATIONS

General knowledge of

The rules and regulations governing eligibility and benefit programs such as Medi-Cal, Food Stamps, General Relief; Foster Care and exempt CaIWORKs.

The sources of information necessary to determine eligibility of applicants or recipients for various public assistance programs.

The principles and techniques of supervision, training and evaluation of subordinates.

Public and private community resources available to meet client needs.

Ability to

Plan, assign and supervise the work of subordinate staff.

Complete eligibility for public assistance programs - Food Stamps, Medi-Cal, General Relief; Foster Care and exempt CalWORKs.

Communicate effectively in English, both orally and in writing, with public and private sectors and the general public.

Establish and maintain cooperative working relationships with staff and the general public including persons of different cultures.

Review computer reports and documents and other reference material to assist staff in resolving errors and ensure program compliance.

Use available reference materials in determining eligibility.

Use a county approved means of transportation to perform field work, attend meetings and training sessions.

Education/Experience

Two years of experience determining eligibility for one or more public assistance programs such as Medi-Cal, exempt CaIWORKs, General Relief; Foster Care and Food Stamps.

Physical Characteristics

Vision sufficient to read fine print and computer screen; speak and hear well enough to communicate in person and over the phone; body mobility to sit for prolonged periods of time; manual dexterity sufficient to perform repetitive motion in various duties such as keyboarding and writing.

KDH:mm

Classifications

County of Orange
Class Code: 7005EW
Revised: 2-25-00
Previous Revision: 12-3-91

ELIGIBILITY TECHNICIAN

DEFINITION

Under supervision, determine initial and continuing eligibility for one or more benefit assistance programs (such as Medi-Cal, exempt CalWORKs, General Relief, and Food Stamps); refer applicants and recipients in need of social services or employment opportunities to appropriate staff; perform specialized functions and perform other duties as required.

CLASS CHARACTERISTICS

The Eligibility Technician is primarily a case carrying class responsible for explaining and administering laws and policies pertaining to Federal/State/County assistance programs.

EXAMPLES OF DUTIES

  1. Interview applicants for and recipients of one or more Federal/State/County benefit programs.
  2. Explain rules, regulations, procedures, rights and responsibilities to applicants and recipients.
  3. Determine initial and ongoing program eligibility in accordance with regulations and established policies and procedures without regard to race, color, national origin, ancestry, religion, marital status, sex, age, physical or mental disability, medical condition, or personal philosophical views.
  4. Make accurate mathematical computations and complete forms necessary to authorize, continue, and modify public assistance benefits.
  5. Enter data accurately on-line onto one or more computerized systems. Utilize and understand various computer screens, and complete and review computer documents and other forms. Identify when computer output is incorrect and make corrections as needed.
  6. Detect and evaluate potential fraudulent situations and make appropriate referrals.
  7. Testify in State/County hearings or in court regarding clients and case actions, as required.
  8. Prepare clear, concise and accurate records, reports and statistics.
  9. Accurately process casework within mandated timeframes.
  10. Refer applicants and recipients for mandated social services including mental health/substance abuse/domestic violence, provide information, and make routine referrals to resources available throughout the County and within the community.
  11. Process overpayments and overissuances as required.
  12. Maintain client confidentiality.
  13. Answer and return phone calls and respond to mail inquiries.
  14. Encourage personal responsibility while treating clients with dignity and respect.
  15. Bilingual staff will conduct interviews in English and another language and serve as an interpreter, as needed.

MINIMUM QUALIFICATIONS

General Knowledge of

Techniques of interviewing and information gathering.

Computer keyboarding related to entering and retrieving data.

Standard office practices and procedures.

Basic record keeping practices and procedures.

Ability to

Make complex arithmetic computations in order to make correct eligibility and benefit determination.

Communicate effectively in English, both orally and in writing.

Plan, organize, prioritize, and process work to ensure deadlines are met.

Understand and follow complex policies, procedures, and directives.

Accurately gather, record and correctly evaluate data to determine eligibility for financial assistance programs.

Interact in a tactful and positive manner with co-workers and the public.

Assist clients in achieving the goal of self-sufficiency.

Work safely in an environment which includes potential exposure to communicable diseases.

Be flexible in adapting to changes in regulations, procedures, assignments, and work locations.

Function effectively in emotional and stressful situations.

Use a county-approved means of transportation to perform field work and attend meetings and training sessions.

Education/Experience

OPTION I

Two years office experience which involved increasing responsibility for financial record keeping and/or public contact work which included interviewing. (Related education may be substituted for the two years of office experience at the rate of three semester units or four quarters for one month of experience.)

OPTION II

Completion of 30 semester units from an accredited college which includes coursework in Human Service/Social Science curriculum which has included units in

1) math or business arithmetic;
2) communication course work which has developed writing, speaking listening or other communications skills.

Physical Requirements

Vision sufficient to read fine print and computer screen;

Speak and hear well enough to communicate clearly in person or over the telephone;

Body mobility to sit for prolonged periods of time;

Manual dexterity sufficient to perform repetitive motion in various duties such as keyboarding and writing;

Reach and grasp above shoulder level.

KHD mm

Classifications

County of Orange
Established: 9-18-81

EMA PROFESSIONAL SERVICES AID/ASSISTANT SERIES

Class Code Class Title
2100 EMA Professional Services Aid
2101 EMA Professional Services Assistant I
2102 EMA Professional Services Assistant II

DEFINITION

Under supervision, to provide a broad range of para-professional services to various divisions of the Environmental Management Agency; and to do other work as required.

CLASS CHARACTERISTICS

EMA Professional Services Aid

Duties at this level are primarily clerical but require knowledge of EMA procedures as well as knowledge of a specialized terminology. This class is distinguished from Clerk II in that the duties of this class require the incumbent to understand technical documents and terminology in order to explain EMA regulations and documents to the public, process permits and assist in survey-related work.

EMA Professional Services Assistant I

Duties at this level are technical in nature (some related duties may be clerical but these must be incidental to the class). Duties require extensive knowledge of EMA regulations in a specific area and/or knowledge of the planning process. It is distinguished from the Aid level in that the incumbent acts independently in approving standard construction permits and in providing the public information and assistance on the general plan and on zoning and building regulations. Incumbents may assist with field activities in various divisions; may perform the more routine aspects of preparing and completing planning studies, reports and projects; may perform routine drafting and field and office survey-related duties.

EMA Professional Services Assistant II

Incumbents at this level provide the public with technical information of a broader scope and greater detail than at the Assistant I level. Plans reviewed and permits processed require more extensive knowledge than at the Assistant I level. Field activities are conducted under less supervision or are more difficult than at the Assistant I level. In assisting with the preparation and completion of planning studies, reports and projects, incumbent is responsible for preparation and completion of a specific and defined portion of a study, report or project and, within that defined area, acts independently. Drafting and survey-related work at this level require more knowledge than at the Assistant I level.

EXAMPLES OF DUTIES

EMA Professional Services Assistant II

  1. Provides the public with general information on residential land use, zoning survey data, boundary locations, building, grading or public right-of-way permit requirements; assists public in completing permit applications; receives plans and routes to proper staff; answers and screens phone calls.

  2. Assists higher level staff in completing processing of permits for standard plan patio covers, pools and spas by checking building plans for compliance with EMA standard plans.

  3. Processes moving, excavation and construction permits by reviewing plans or sketches of proposed work; may determine if proposed work is within County and State regulations and ordinances.

  4. Checks and approves street names for subdivision plans and updates Orange County Street Index.

  5. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant I

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Checks plans and approves (by signing) zoning and construction on standard plan patio covers, decks, pools and spas; checks other simple plans to determine whether they meet code requirements and refers to appropriate staff for additional requirements.

  3. Processes the more complex residential permit applications up to but not including single family dwellings, and recommends action for review and approval of higher level staff.

  4. Assists and advises the public in the preparation and filing of applications for variances, lot line adjustments and grading and building permits; refers to codes, regulations and other sources for information.

  5. Assists higher level staff in closing Out discretionary permit applications.

  6. Performs routine map drafting duties and assists with field activities such as posting rosters for public hearings and inspecting field monuments on tract and parcel maps.

  7. Assists with planning research and surveys, project monitoring, investigation of variance and use permits, and other activities in support of planning studies, reports and projects.

  8. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant II

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Reviews and approves (by signing) zoning on building permit applications for residential room additions and detached accessory structures.

  3. Reviews and approves (by signing) zoning on building permit applications for minor miscellaneous structures and commercial and industrial turn-key occupancy permits.

  4. Processes the more complex residential building permit applications (except condominiums) and nonturn-key commercial and industrial occupancy permits, and recommends action for review and approval of higher level staff.

  5. Assists public in filing pre-screen check applications for minor discretionary permits.

  6. Conducts field investigations and inspections and gathers data; submits organized data to professional staff members for analysis and review; assists more qualified staff with analysis and evaluation of planning data.

  7. Assists in the preparation of plans, maps, diagrams and graphs; drafts simple boundary maps and updates district maps.

  8. Conducts environmental impact studies and reviews environmental impact reports.

  9. Runs simple traverses on subdivision annexation boundaries; prepares map and deed research package for use by survey map checking and boundary units; performs field inspections of tract and parcel maps and records of survey to resolve disagreements between field and record data.

MINIMUM QUALIFICATIONS (may vary with assignment)

EMA Professional Services Aid

General Knowledge of

Modern office practices and procedures including filing, operation of standard office equipment, researching and providing information to the public.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivisions, building inspection, public works inspection, rights-of-way and survey.

Ability to

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Read and understand general terminology dealing with planning, zoning, surveying, subdivision, land use, building or engineering construction.

Read simple plans and specifications and be able to refer applicant to proper work station.

Learn to use codes, laws and regulations pertaining to zoning and to building construction and apply them to simple situations.

Learn to read and understand property descriptions, deeds, tract maps and survey data.

Learn to schedule and coordinate plan checks and inspections with other sections, divisions and agencies in order to process permit applications quickly and efficiently.

Education/Experience

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as responsible clerical public contact and decision making with a public building or planning department, building contractor or civil engineering office.

EMA Professional Services Assistant I

General Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivision, building inspection, public works inspection, rights-of-way and survey.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Basic algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Ability to

Read plans and understand technical terminology dealing with planning, zoning, subdivisions, land use and building construction.

Perform simple plan check activities.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Learn simple drafting duties.

Education/Experience

One year of experience as an EMA Professional Services Aid.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications.

EMA Professional Services Assistant II General Knowledge of

The County’s planning, zoning and building codes, regulations and ordinances, property descriptions, deeds and survey data.

Land use, zoning, subdivision, surveying, construction and other terminology relating to EMA activities.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Methods of gathering, compiling and analyzing data required for planning studies.

Principles and techniques of preparing written and oral reports.

Algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Terminology, symbols and principles of map drafting; drafting instruments and equipment; media, materials and techniques of graphic arts.

Ability to

Read plans and understand technical terminology on planning, zoning, subdivision, land use and building construction.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Organize material and prepare clear and concise reports. Reason logically and speak effectively.

Learn complex mathematical formulas and how to compute structural loads, stresses or gradients.

Education/Experience

One year of experience as an EMA Professional Services Assistant I.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as map drafting assignments where responsibilities were broad enough to provide experience which applied or developed the knowledges and abilities listed as minimum qualifications.

RS:mm

4-28-99

Classifications

County of Orange
Established: 9-18-81

EMA PROFESSIONAL SERVICES AID/ASSISTANT SERIES

Class Code Class Title
2100 EMA Professional Services Aid
2101 EMA Professional Services Assistant I
2102 EMA Professional Services Assistant II

DEFINITION

Under supervision, to provide a broad range of para-professional services to various divisions of the Environmental Management Agency; and to do other work as required.

CLASS CHARACTERISTICS

EMA Professional Services Aid

Duties at this level are primarily clerical but require knowledge of EMA procedures as well as knowledge of a specialized terminology. This class is distinguished from Clerk II in that the duties of this class require the incumbent to understand technical documents and terminology in order to explain EMA regulations and documents to the public, process permits and assist in survey-related work.

EMA Professional Services Assistant I

Duties at this level are technical in nature (some related duties may be clerical but these must be incidental to the class). Duties require extensive knowledge of EMA regulations in a specific area and/or knowledge of the planning process. It is distinguished from the Aid level in that the incumbent acts independently in approving standard construction permits and in providing the public information and assistance on the general plan and on zoning and building regulations. Incumbents may assist with field activities in various divisions; may perform the more routine aspects of preparing and completing planning studies, reports and projects; may perform routine drafting and field and office survey-related duties.

EMA Professional Services Assistant II

Incumbents at this level provide the public with technical information of a broader scope and greater detail than at the Assistant I level. Plans reviewed and permits processed require more extensive knowledge than at the Assistant I level. Field activities are conducted under less supervision or are more difficult than at the Assistant I level. In assisting with the preparation and completion of planning studies, reports and projects, incumbent is responsible for preparation and completion of a specific and defined portion of a study, report or project and, within that defined area, acts independently. Drafting and survey-related work at this level require more knowledge than at the Assistant I level.

EXAMPLES OF DUTIES

EMA Professional Services Assistant II

  1. Provides the public with general information on residential land use, zoning survey data, boundary locations, building, grading or public right-of-way permit requirements; assists public in completing permit applications; receives plans and routes to proper staff; answers and screens phone calls.

  2. Assists higher level staff in completing processing of permits for standard plan patio covers, pools and spas by checking building plans for compliance with EMA standard plans.

  3. Processes moving, excavation and construction permits by reviewing plans or sketches of proposed work; may determine if proposed work is within County and State regulations and ordinances.

  4. Checks and approves street names for subdivision plans and updates Orange County Street Index.

  5. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant I

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Checks plans and approves (by signing) zoning and construction on standard plan patio covers, decks, pools and spas; checks other simple plans to determine whether they meet code requirements and refers to appropriate staff for additional requirements.

  3. Processes the more complex residential permit applications up to but not including single family dwellings, and recommends action for review and approval of higher level staff.

  4. Assists and advises the public in the preparation and filing of applications for variances, lot line adjustments and grading and building permits; refers to codes, regulations and other sources for information.

  5. Assists higher level staff in closing Out discretionary permit applications.

  6. Performs routine map drafting duties and assists with field activities such as posting rosters for public hearings and inspecting field monuments on tract and parcel maps.

  7. Assists with planning research and surveys, project monitoring, investigation of variance and use permits, and other activities in support of planning studies, reports and projects.

  8. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant II

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Reviews and approves (by signing) zoning on building permit applications for residential room additions and detached accessory structures.

  3. Reviews and approves (by signing) zoning on building permit applications for minor miscellaneous structures and commercial and industrial turn-key occupancy permits.

  4. Processes the more complex residential building permit applications (except condominiums) and nonturn-key commercial and industrial occupancy permits, and recommends action for review and approval of higher level staff.

  5. Assists public in filing pre-screen check applications for minor discretionary permits.

  6. Conducts field investigations and inspections and gathers data; submits organized data to professional staff members for analysis and review; assists more qualified staff with analysis and evaluation of planning data.

  7. Assists in the preparation of plans, maps, diagrams and graphs; drafts simple boundary maps and updates district maps.

  8. Conducts environmental impact studies and reviews environmental impact reports.

  9. Runs simple traverses on subdivision annexation boundaries; prepares map and deed research package for use by survey map checking and boundary units; performs field inspections of tract and parcel maps and records of survey to resolve disagreements between field and record data.

MINIMUM QUALIFICATIONS (may vary with assignment)

EMA Professional Services Aid

General Knowledge of

Modern office practices and procedures including filing, operation of standard office equipment, researching and providing information to the public.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivisions, building inspection, public works inspection, rights-of-way and survey.

Ability to

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Read and understand general terminology dealing with planning, zoning, surveying, subdivision, land use, building or engineering construction.

Read simple plans and specifications and be able to refer applicant to proper work station.

Learn to use codes, laws and regulations pertaining to zoning and to building construction and apply them to simple situations.

Learn to read and understand property descriptions, deeds, tract maps and survey data.

Learn to schedule and coordinate plan checks and inspections with other sections, divisions and agencies in order to process permit applications quickly and efficiently.

Education/Experience

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as responsible clerical public contact and decision making with a public building or planning department, building contractor or civil engineering office.

EMA Professional Services Assistant I

General Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivision, building inspection, public works inspection, rights-of-way and survey.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Basic algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Ability to

Read plans and understand technical terminology dealing with planning, zoning, subdivisions, land use and building construction.

Perform simple plan check activities.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Learn simple drafting duties.

Education/Experience

One year of experience as an EMA Professional Services Aid.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications.

EMA Professional Services Assistant II General Knowledge of

The County’s planning, zoning and building codes, regulations and ordinances, property descriptions, deeds and survey data.

Land use, zoning, subdivision, surveying, construction and other terminology relating to EMA activities.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Methods of gathering, compiling and analyzing data required for planning studies.

Principles and techniques of preparing written and oral reports.

Algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Terminology, symbols and principles of map drafting; drafting instruments and equipment; media, materials and techniques of graphic arts.

Ability to

Read plans and understand technical terminology on planning, zoning, subdivision, land use and building construction.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Organize material and prepare clear and concise reports. Reason logically and speak effectively.

Learn complex mathematical formulas and how to compute structural loads, stresses or gradients.

Education/Experience

One year of experience as an EMA Professional Services Assistant I.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as map drafting assignments where responsibilities were broad enough to provide experience which applied or developed the knowledges and abilities listed as minimum qualifications.

RS:mm

4-28-99

Classifications

County of Orange
Established: 9-18-81

EMA PROFESSIONAL SERVICES AID/ASSISTANT SERIES

Class Code Class Title
2100 EMA Professional Services Aid
2101 EMA Professional Services Assistant I
2102 EMA Professional Services Assistant II

DEFINITION

Under supervision, to provide a broad range of para-professional services to various divisions of the Environmental Management Agency; and to do other work as required.

CLASS CHARACTERISTICS

EMA Professional Services Aid

Duties at this level are primarily clerical but require knowledge of EMA procedures as well as knowledge of a specialized terminology. This class is distinguished from Clerk II in that the duties of this class require the incumbent to understand technical documents and terminology in order to explain EMA regulations and documents to the public, process permits and assist in survey-related work.

EMA Professional Services Assistant I

Duties at this level are technical in nature (some related duties may be clerical but these must be incidental to the class). Duties require extensive knowledge of EMA regulations in a specific area and/or knowledge of the planning process. It is distinguished from the Aid level in that the incumbent acts independently in approving standard construction permits and in providing the public information and assistance on the general plan and on zoning and building regulations. Incumbents may assist with field activities in various divisions; may perform the more routine aspects of preparing and completing planning studies, reports and projects; may perform routine drafting and field and office survey-related duties.

EMA Professional Services Assistant II

Incumbents at this level provide the public with technical information of a broader scope and greater detail than at the Assistant I level. Plans reviewed and permits processed require more extensive knowledge than at the Assistant I level. Field activities are conducted under less supervision or are more difficult than at the Assistant I level. In assisting with the preparation and completion of planning studies, reports and projects, incumbent is responsible for preparation and completion of a specific and defined portion of a study, report or project and, within that defined area, acts independently. Drafting and survey-related work at this level require more knowledge than at the Assistant I level.

EXAMPLES OF DUTIES

EMA Professional Services Assistant II

  1. Provides the public with general information on residential land use, zoning survey data, boundary locations, building, grading or public right-of-way permit requirements; assists public in completing permit applications; receives plans and routes to proper staff; answers and screens phone calls.

  2. Assists higher level staff in completing processing of permits for standard plan patio covers, pools and spas by checking building plans for compliance with EMA standard plans.

  3. Processes moving, excavation and construction permits by reviewing plans or sketches of proposed work; may determine if proposed work is within County and State regulations and ordinances.

  4. Checks and approves street names for subdivision plans and updates Orange County Street Index.

  5. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant I

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Checks plans and approves (by signing) zoning and construction on standard plan patio covers, decks, pools and spas; checks other simple plans to determine whether they meet code requirements and refers to appropriate staff for additional requirements.

  3. Processes the more complex residential permit applications up to but not including single family dwellings, and recommends action for review and approval of higher level staff.

  4. Assists and advises the public in the preparation and filing of applications for variances, lot line adjustments and grading and building permits; refers to codes, regulations and other sources for information.

  5. Assists higher level staff in closing Out discretionary permit applications.

  6. Performs routine map drafting duties and assists with field activities such as posting rosters for public hearings and inspecting field monuments on tract and parcel maps.

  7. Assists with planning research and surveys, project monitoring, investigation of variance and use permits, and other activities in support of planning studies, reports and projects.

  8. Coordinates the clerical processing of various applications and permits including maintenance of related logs, records and statistics.

EMA Professional Services Assistant II

  1. Provides the public with general and technical information on residential land use, zoning, survey data, boundary locations, grading and building or public right-of-way permit requirements; assists public in completing permit application; receives plans and routes to proper staff; answers questions and screens phone calls.

  2. Reviews and approves (by signing) zoning on building permit applications for residential room additions and detached accessory structures.

  3. Reviews and approves (by signing) zoning on building permit applications for minor miscellaneous structures and commercial and industrial turn-key occupancy permits.

  4. Processes the more complex residential building permit applications (except condominiums) and nonturn-key commercial and industrial occupancy permits, and recommends action for review and approval of higher level staff.

  5. Assists public in filing pre-screen check applications for minor discretionary permits.

  6. Conducts field investigations and inspections and gathers data; submits organized data to professional staff members for analysis and review; assists more qualified staff with analysis and evaluation of planning data.

  7. Assists in the preparation of plans, maps, diagrams and graphs; drafts simple boundary maps and updates district maps.

  8. Conducts environmental impact studies and reviews environmental impact reports.

  9. Runs simple traverses on subdivision annexation boundaries; prepares map and deed research package for use by survey map checking and boundary units; performs field inspections of tract and parcel maps and records of survey to resolve disagreements between field and record data.

MINIMUM QUALIFICATIONS (may vary with assignment)

EMA Professional Services Aid

General Knowledge of

Modern office practices and procedures including filing, operation of standard office equipment, researching and providing information to the public.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivisions, building inspection, public works inspection, rights-of-way and survey.

Ability to

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Read and understand general terminology dealing with planning, zoning, surveying, subdivision, land use, building or engineering construction.

Read simple plans and specifications and be able to refer applicant to proper work station.

Learn to use codes, laws and regulations pertaining to zoning and to building construction and apply them to simple situations.

Learn to read and understand property descriptions, deeds, tract maps and survey data.

Learn to schedule and coordinate plan checks and inspections with other sections, divisions and agencies in order to process permit applications quickly and efficiently.

Education/Experience

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as responsible clerical public contact and decision making with a public building or planning department, building contractor or civil engineering office.

EMA Professional Services Assistant I

General Knowledge of

Permit processing, public information services and terminology in one or more of the following: planning, zoning, land use, subdivision, building inspection, public works inspection, rights-of-way and survey.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Basic algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Ability to

Read plans and understand technical terminology dealing with planning, zoning, subdivisions, land use and building construction.

Perform simple plan check activities.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Learn simple drafting duties.

Education/Experience

One year of experience as an EMA Professional Services Aid.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications.

EMA Professional Services Assistant II General Knowledge of

The County’s planning, zoning and building codes, regulations and ordinances, property descriptions, deeds and survey data.

Land use, zoning, subdivision, surveying, construction and other terminology relating to EMA activities.

Simple mathematics, addition, subtraction, multiplication and division for purposes of checking plans and figuring fees.

Some Knowledge of

Methods of gathering, compiling and analyzing data required for planning studies.

Principles and techniques of preparing written and oral reports.

Algebra, geometry and trigonometry (primarily map drafting and survey assignments).

Terminology, symbols and principles of map drafting; drafting instruments and equipment; media, materials and techniques of graphic arts.

Ability to

Read plans and understand technical terminology on planning, zoning, subdivision, land use and building construction.

Read and understand technical materials and building trade publications.

Communicate effectively and tactfully with the public, other sections, divisions and agencies.

Organize material and prepare clear and concise reports. Reason logically and speak effectively.

Learn complex mathematical formulas and how to compute structural loads, stresses or gradients.

Education/Experience

One year of experience as an EMA Professional Services Assistant I.

OR

Some combination of education, experience or training which would have applied or developed the knowledges and abilities listed as minimum qualifications such as map drafting assignments where responsibilities were broad enough to provide experience which applied or developed the knowledges and abilities listed as minimum qualifications.

RS:mm

4-28-99

Classifications

County of Orange
Class Code: 5709
Established:

EMERGENCY MEDICAL SERVICES COORDINATOR

DEFINITION

Under direction, to coordinate and monitor the County-wide Advanced Life Support Prehospital Care System; to evaluate, coordinate and monitor Paramedic and Mobile Intensive Care Nurse training programs and operations; to evaluate, design and implement quality assurance projects; to coordinate end monitor the designation of Trauma, Neurosurgical and Paramedic Receiving Specialty Centers; and to do other work as required.

CLASS CHARACTERISTICS

The class of Emergency Medical Services Coordinator is utilized in the Emergency Medical Services Program of the Health Care Agency and is distinguished from the Emergency Medical Services Specialist class by the responsibility for broader and more complex functions, which require the application of professional knowledges and skills in dealing with medical/nursing related issues.

EXAMPLES OF DUTIES

  1. Coordinates the County-wide Advanced Life Support Prehospital Care System; monitors program operation and personnel for compliance with State and local laws and regulations; develops objectives, recommends and implements policies, procedures and operating standards.

  2. Investigates citizen and public safety agency complaints and inquiries relating to the prehospital care system and recommends corrective action; initiates and coordinates disciplinary actions involving prehospital care personnel.

  3. Develops effective working relationships with prehospital service providers, community groups and representatives, local fire agencies and other health service agencies related to or affected by program operation; may serve as program representative to advisory groups an Advanced Life Support issues.

  4. Monitors and evaluates the Paramedic and Mobile Intensive Care Nurse training program for adherence to State and local standards; review and recommends revisions to training program content to ensure course and continuing education requirements meet standards; conducts regular on-site visits to review and monitor training facilities and activities.

  5. Assists the Emergency Medical Services Medical Director in establishing, implementing and monitoring medical protocols which include controls for evaluating, approving and modifying Advanced Life Support treatment procedures, equipment, drugs and other supplies.

  6. Evaluates, coordinates and monitors quality assurance issues; designs and implements quality assurance mechanisms for evaluation of system compliance and patient outcome; prepares draft reports defining medical audit methods and procedures and study results for the Emergency Medical Services Medical Director.

  7. Participates in the designation and recertification of, designated specialty centers which include Trauma Centers, Neurosurgical Centers and Paramedic Receiving Centers; conducts on-sit visits for evaluation and field review to ensure adherence to State and local standards.

  8. May supervise a small clerical staff.

MINIMUM QUALIFICATIONS

License/Training Required

Option I

Possession of a valid Registered Nurse license issued by the California Board of Registered Nursing.

Option II

Completion of an approved Paramedic Training Program.

General Knowledge of

Purposes, goals and responsibilities of an Advanced Life Support Program.

Prehospital Care System and emergency health care practices and procedures.

State and local laws and regulation relating to emergency medical services.

Principles and techniques of supervision.

Ability to

Analyze program needs and develop, recommend and implement policies and procedures to achieve effective long-range program operation.

Define problem areas, collect, interpret and evaluate program operation data, validate conclusions; define, select and recommend alternatives; project consequences of decisions.

Coordinate services and establish and maintain cooperative and effective working relationships with public agencies, physicians and other medical professionals, representatives of interested community groups, institutions and the general public.

Effectively prepare and present oral and written reports and research projects; present recommendations concisely and logically to participant agencies; to gain their support and cooperation.

Communicate services at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting and advising.

Evaluate and monitor the training and coordination of a County administered Paramedic program and operation for an Advanced Life Support system.

Develop and recommend medical procedures and treatment protocols.

Understand, interpret and apply pertinent provisions of federal, State and local laws, rules and regulations and standards which affect the operation and administration of the Advanced Life support Program.

State and operation

Use a County approved means of transportation.

Experience

Considerable experience that is directly related to the development or application of the knowledges and abilities listed above.

DKI:mm

9-19-99

Classifications

County of Orange
Class Code: 5708
Revision and Title Change:
From: Medical Transportation Specialist
Established: 4-16-82

EMERGENCY MEDICAL SERVICES SPECIALIST

DEFINITION

Under general supervision, to develop and recommend procedures and guidelines to monitor the operation of medical transportation units and personnel; to monitor and evaluate Emergency Medical Technician IA personnel and training programs; to plan and organize medical disaster planning for the County; to coordinate a public information and education program; and to do other work as required.

CLASS CHARACTERISTICS

The class of Emergency Medical Services Specialist is utilized in the Emergency Medical Services Program of the Health Care Agency. Typically, incumbents perform independently in a technical role, within specific guidelines set forth in State legislation, local standards and County codes and do not perform the variety of medical/nursing related functions characteristic of the Emergency Medical Services Coordinator class.

EXAMPLES OF DUTIES

  1. Develops and recommends procedures and guidelines regarding the operation of medical transportation units; develops, recommends and monitors standards and procedures for basic life support personnel and equipment required for ambulances.

  2. Conducts periodic inspections of records, facilities, medical equipment and supplies and operational procedures of ambulance service license holders to ensure adherence to County and city codes and related procedures and guidelines; monitors standard agreements between the County and participating cities to regulate the operation of ambulance services.

  3. Investigates citizen and public safety agency complaints and inquiries relating to medical transportation units and personnel and recommends appropriate action.

  4. Monitors and evaluates the Emergency Medical Technician IA training programs for compliance with State and local standards; identifies problem areas and recommends corrective action.

  5. Coordinates and administers the Emergency Medical Technician IA certification examination; monitors performance of Emergency Medical Technician IA and continuing education for compliance with State and local regulations and standards.

  6. Plans and organizes the annual County-wide medical disaster exercise with local fire agencies.

  7. Monitors medical disaster response on a County-wide basis; assists hospitals, radio operator groups, fire and law enforcement agencies to meet needs relating to medical disaster preparedness.

  8. Plans, develops and coordinates public education programs regarding the delivery of emergency medical services to private and public organizations; prepares and updates public information brochures describing system access; prepares bimonthly newsletter for dissemination of information to prehospital providers and services.

  9. Develops effective working relationships with private ambulance companies, local fire agencies and public and private agencies; may serve as program representative on committees relating to transportation, disaster and education issues.

MINIMUM QUALIFICATIONS

General Knowledge of

Practices, procedures and methods used in the operation of medical transportation units.

Prehospital emergency medical procedures, equipment and vehicles legal requirements for prehospital emergency medical care; medical terminology related to prehospital emergency medical care.

Communication techniques required for gathering, evaluating and transmitting information; effective interviewing, counseling and instructing techniques; direction of group discussions; preparation and presentation of oral and written reports and research projects.

State and local laws regarding the provision of emergency medical services.

Medical disaster planning and operation.

Ability to

Conduct inspections on medical transportation units; identify areas of noncompliance; apply and enforce County codes and related procedures and guidelines.

Define and analyze problems, develop solutions and alternatives, make recommendations.

Monitor and evaluate certification, training and performance of Emergency Medical Technician personnel.

Understand, interpret and apply pertinent provisions of federal, State and local laws, rules, regulations and standards on emergency medical care, medical transportation, equipment and vehicles.

Develop procedures and guidelines to achieve effective program operation.

Prepare and disseminate educational information to the public relating to emergency medical care.

Organize oral and written information into concise, descriptive written or oral formats that effectively convey concepts, conclusions and continuity of thought.

Communicate effectively in situations requiring diplomacy, tact and persuasion.

Use a County-approved means of transportation.

Experience

Considerable experience or education that is directly related to the development or application of the knowledges and abilities listed above.

DKI: mm

9-1-99

Classifications

County of Orange
Class Code: 5715
Revised: 1-8-98
Previously Revised: 6-10-86

EMERGENCY MANAGEMENT PROGRAM COORDINATOR

DEFINITION

Under general supervision, develop comprehensive disaster plans, coordinate assigned functions, tasks and programs of the Orange County Sheriff-Coroner Emergency Management, and serve as staff assistant to the Emergency Manager and Assistant Manager on disaster, emergency preparedness and civil defense matters. Serve as staff support to Boards, groups and organizations with which Emergency Management shares some responsibility. Perform other duties as required.

CLASS CHARACTERISTICS

The class of Emergency Management Program Coordinator is the entry level of a two class series in the field of emergency management. Incumbents are responsible for developing necessary skills and knowledge for assigned responsibilities and acquire general knowledge of the County Emergency Management Program.

The Emergency Management Program Coordinator reports to the Assistant Manager, but may also receive lead direction from a Senior Emergency Management Program Coordinator.

EXAMPLES OF DUTIES

  1. Develops, edits, coordinates and updates disaster preparedness, emergency operations, and civil defense plans for the County and the Operational Area Organization.

    Serves as staff assistant, researches and provides reference information to the Emergency Manager, Assistant Manager, and/or Senior Emergency Management Coordinators on various disaster subjects including: earthquake, flood, hazardous materials, nuclear power plant incidents, radiation detection, mass sheltering, Emergency Operation Center operations, Standardized Emergency Management System, mutual aid, emergency communications and warning, public information and other related issues.

    Serves as staff assistant to the Emergency Manager, Assistant Manager, and/or Senior Emergency Management Program Coordinators in disaster preparedness issues with the County Emergency Management Organization, the Operational Area, state and federal agencies, business and industry, civic groups, volunteer agencies and media groups.

    Interprets and maintains up-to-date data and knowledge of federal, state and local laws and regulations related to emergency management.

    Attends, participates in, and conducts emergency management training and exercises as required.

    Conducts training and educational presentations for various county and Operational Area agencies, civic groups, schools, business and industry, and volunteer groups on assigned topics related to emergency management and disaster preparedness.

    Researches and prepares technical reports, forms, project papers, training materials and other documents; drafts correspondence.

    Learns and practices skills necessary to assist in directing the operation of the County Emergency Operations Center during drills, exercises and actual emergencies.

  2. Advises schools, hospitals, convalescent homes, and business and industry in the development and maintenance of their respective emergency and disaster plans.

MINIMUM QUALIFICATIONS

General Knowledge ofCommon forms of local government and the interrelationships, responsibilities, goals and functions of local, state and federal agencies.Principles in planning, developing and organizing public services.Techniques of trainingSome Knowledge ofFederal and state policies and plans for civil defense, emergency management and financial assistance.Principles and techniques used in emergency radio communications.Ability toUnderstand and apply local, state and federal rules, regulations and directives governing civil defense, disaster and emergency preparedness.Communicate effectively in presenting plans and needs to representatives of agencies within the County Emergency Management Organization, the Operational Area and the public to gain their support and cooperation.Plan, organize, develop and coordinate civil defense and emergency management programs with government agencies.Analyze and evaluate County civil defense, disaster and emergency management requirements.Develop and present formal training programs in emergency management and civil defense-related subjects.Learn techniques used in radiological monitoring.Develop and maintain positive cooperative working relationships with a variety of local, state and federal staff, and members of the public and volunteers.Solve problems and work with a minimum of supervision and direction.Communicate effectively both orally and in writing.Physical RequirementsStand and/or sit for prolonged periods of time to conduct training presentations.Speak well enough to communicate effectively with large groups of people.See well enough to read text and computer screens.Hear well enough, especially during emergency drills, exercises, and other disturbances that may be encountered, to take oral instructions in person and on the telephone.Use fingers, hands and arms for keyboarding.Be flexible working unusual hours, extended shifts and call-backs.Experience

One year of experience that can be related to the knowledge and abilities listed as minimum qualifications.

OR

Education/Training

Education that is related to the required knowledge and abilities may be substituted for all or a portion of the required experience at the rate of three college semester units for one month of experience; or one year of job-related training; or a combination of education and training to equal one full year.Examples of related education include:Major college coursework in

  • Emergency ManagementJournalismPolitical ScienceTeachingEmergency Radio CommunicationsEnglish (major)
  • Public Speaking

License RequiredPossession of or ability to obtain, before date of appointment, a valid California Driver License, Class 3 or higher.

GJS:mm
03-17-98

Classifications

County of Orange
Class Code: 7009EW
Established: 2-25-00

EMPLOYMENT AND ELIGIBILITY SPECIALIST

DEFINITION

Under supervision, to provide eligibility determination, employment counseling and ancillary services in the CalWORKs and General Relief programs or to develop resources for these programs and to perform quality control review of Financial Assistance programs and perform other duties as required.

CLASS CHARACTERISTICS

The Employment and Eligibility Specialist class is distinguished from the Eligibility Technician class in that the former, in addition to determining eligibility, is responsible for monitoring and motivating and assisting clients on their caseload to carry out employment related activities in their case plan.

EXAMPLES OF DUTIES
All POSITIONS

  1. Enter data accurately on-line into one or more computer systems. Utilize and understand various computer screens, and complete and review computer documents and other forms.

  2. Determine ongoing benefit program eligibility in accordance with regulations and established policies and procedures without regard to race, color, national origin, ancestry, physical or mental disability, medical condition, or personal philosophical views.

  3. Refer applicants and recipients for mandated social services including mental health/substance abuse/domestic violence, provide information, and make routine referrals to resources available throughout the County and within the community.

  4. Testify in State/County hearings or in court regarding clients and case actions, as required.

  5. Prepare clear, concise and accurate records, reports and statistics.

  6. Answer and return phone calls and respond to mail inquiries.

  7. Maintain client confidentiality.

  8. Bilingual staff will conduct interviews in English and another language(s) and serve as an interpreter as needed.

Supportive Services (Ancillary Child Care Transportation)

  1. Explain childcare program requirements and options to clients, evaluate eligibility, assist with the development of a mutually acceptable child care plan and accurately authorize payments.

  2. Work cooperatively with childcare providers and other child care agencies.

  3. Evaluate client needs, determine eligibility and authorize payments as appropriate for transportation and ancillary services.

  4. Work cooperatively with Initial, Ongoing, Welfare-to-Work, Job Developer and Mental Health caseworkers to coordinate supportive service payments to facilitate client participation in job related activities.

Quality Control/Fraud Review

  1. Review, evaluate, analyze and investigate selected cases in order to determine the accuracy of case information and benefit payments for Federal and State assistance programs.
  2. Contact and interview applicants, recipients, individuals and representatives of business and/or government organizations for the purpose of verifying facts and/or resolving discrepancies pertinent to the correct determination of benefit program eligibility.

  3. Prepare written reports with recommendations for appropriate corrective action when additional facts affecting eligibility have been established.

  4. Review and evaluate cases referred for fraud and calculate amounts of overpayment and/or make referrals for criminal prosecution or civil collections. Work in conjunction with fiscal accounting staff in follow-up computations on court-ordered restitution.
  5. Discuss case findings and work cooperatively with line staff, State Consultants, District Attorney, Special Investigation Unit and Financial Resources staff.

  6. Testify in court as an expert witness on behalf of the County.

  7. Collect data on a statewide computer system as required by CalWORKs regulations.

  8. Provide program training for county and state investigators as needed.

Job Development

  1. Develop and solicit sources of employment, in person and by phone, to identify available job opportunities.

  2. Assess client job skills and experience and refer to appropriate job openings.

  3. Communicate information on available jobs to county staff and clients.

  4. Arrange for client referrals to employment hiring interviews and work cooperatively with employers to screen applicants for minimum qualifications.
  5. Prepare and conduct motivational presentations and job skills workshops on topics such as preparing resumes, effective interviewing and completing employment applications.

  6. Liaison with private sector employers and employment resource centers.

  7. Work cooperatively with Initial, Ongoing and Welfare-to-Work caseworkers to counsel clients, using motivational techniques to encourage employment.

  8. Provide resources to assist clients in becoming self-sufficient in as short a time period as possible.

County Work Program

  1. Interview clients and explain program requirements which include job search and repayment of benefits through a work site assignment.

  2. Assign the client to a work site located at an approved non-profit organization for the appropriate number of hours based -on his/her benefit amount and physical and/or mental capabilities.
  3. Act as liaison with work site supervisors to resolve problems.

  4. Monitor job search efforts by contacting employers listed on job search forms to verify an application was submitted and ensure that the required number of applications were made.
  5. Evaluate good cause for non-compliance and request sanction, as appropriate.

  6. Conduct workshops as assigned, refer clients to approved job skills training, community based organization, or English classes.

  7. Counsel and use motivational techniques to encourage clients to pursue employment.

Ongoing Services

  1. Facilitate regular contact with clients to counsel, motivate and encourage them to pursue and maintain employment.

  2. Evaluate need for supportive Services (ancillary, childcare, transportation) and make appropriate referrals.

  3. Solicit information from clients to determine barriers which prevent them from cooperating with or participating in Welfare-to-Work activities

  4. Evaluate good cause for non-compliance with Welfare-to-Work plans and impose sanctions.

  5. Monitor clients who have stable Welfare-to-Work plans and evaluate their need for additional Welfare-to-Work components.

  6. Work cooperatively with Welfare-to-Work, Job Developer, Supportive Services and Mental Health workers to help facilitate client participation in job related activities.

  7. Interview clients and perform miscellaneous CalWORKs and other Federal/State program case activities such as: explaining rules, regulations, procedures, rights and responsibilities; processing casework and accurately issuing benefits within mandated timeframes; detecting and evaluating potential fraudulent situations and making appropriate referrals; and processing overpayments and underpayments as required.

MINIMUM QUALIFICATIONS

General Knowledge of

Federal, State and County social services programs, policies, rules and regulations.

Principles and methods of effective interviewing and techniques of counseling, job development methods and job search techniques.

Socioeconomic problems, cultural differences and language barriers to employment associated with various ethnic or disadvantaged segments of the community.

Dynamics of human behavior including problem solving and motivational techniques.

Public and private community resources available to meet client needs.

Computer keyboarding related to entering and retrieving data.

Ability to

Assist clients in achieving the goal of self-sufficiency.

Define problems, analyze data, and evaluate and select from possible alternatives for problem resolution.

Communicate and interact effectively with personnel at various levels within public and private sectors and the general public.

Plan, organize, prioritize and process work to ensure deadlines are met.

Read, understand, and apply complex governmental regulations and directives.

Communicate effectively in English, both orally and in writing.

Organize, prepare, and present accurate written and oral information.

Adapt to changes in regulations, procedures assignments and work locations.

Think clearly an speak persuasively to clients, employers and prospective employers.

Work safely in an environment which includes potential exposure to communicable diseases.

Perform complex arithmetic computations necessary for correct eligibility and benefit determinations.

Function effectively in emotional and stressful situations.

Use a county approved means of' transportation to perform field work, attend meetings and training sessions.

Education/Experience
OPTION I

Bachelor's degree from an accredited college with 18 units in behavioral sciences including for example psychology, counseling, sociology or social work.

OPTION II

Completion of 30 semester units from an accredited college with a minimum of 18 units in behavioral sciences, including for example psychology, counseling, sociology or social work and one year of social casework experience in a private or public organization.

OPTION III

Two years of casework experience in a social services agency at a level comparable to an Eligibility Technician with the County of Orange.

Physical Requirements

Vision sufficient to read fine print and computer screen;

Speak and hear well enough to communicate clearly in person or over the telephone;

Body mobility to sit for prolonged periods of time;

Manual dexterity sufficient to perform repetitive motion in various duties such as keyboarding and writing;

Reach and grasp above shoulder level.

KDH:mm

Classifications

County of Orange
Class Code: 8547
Established: 5-24-85
Incorporated From: 8550 and 8551
Employment Services
Representative I and II

EMPLOYMENT SERVICES REPRESENTATIVE

DEFINITION

Under supervision, to recruit, screen, evaluate, interview and counsel disadvantaged or public assistance clients for employment in the private or public sector; to provide liaison between clients, employers and employment program operations; and to do other work as required.


CLASS CHARACTERISTICS

Positions in this class evaluate the experience, education, training and/or skills of disadvantaged or public assistance clients for job placement in either the private or public secto; counsel and guide employees during the early period of employment; and provide liaison between clients, employers and employment program operations in determining and securing educational and employment opportunities and on-the-job training.  Incumbents are expected to work with higher level staff in developing and soliciting new sources of employment for disadvantage or pubic assistance clients.  Positions in this class may be allocated as permanent assignments or allocated as permanent assignments of limited scope.


EXAMPLES OF DUTIES

  1. Uses and establishes community contacts to recruit disadvantaged clients for job and training opportunities;  screens applications and interviews disadvantaged applicants for employment; evaluates education, experience and other matters relevant to applicants’ qualifications in order to determine employability and eligibility for public or private employment through participation in a wide variety of specialized employment programs;  advises applicants as to specific employment requirements and, when appropriate, schedules interviews with prospective employers.
  2. Identifies occupational or vocational training needed and promotes the provision of such training by liaison with appropriate staff.
  3. Advises applicants regarding specific employment requirements, public assistance employment eligibility, career ladders, screening processes and reasons for disqualification; discusses employment policies and practices; including employment conditions and benefits to public and private sectors; relates applicants’ job experience, education and/or skills with current openings through review of employment related resources; answers correspondence concerning employment opportunities and requirements.
  4. May assist higher level staff in recognizing and resolving interpersonal/cultural conflicts and the unique social and economic problems of employees and in resolving on-the-job training problems; may serve as liaison between the employee and employer staff in evaluating progress and identifying and solving performance problems.
  5. May develop and solicit new sources of employment for disadvantaged clients; may develop and/or disseminate employment program information to potential participants and employers; may sign up program participants; may provide support service to assessment testing unit.
  6. May use Management Information System forms for computerized input-output data.

MINIMUM QUALIFICATIONS

Some knowledge of

Socio-economic problems, cultural differences and language barriers to employment associated with various ethnic or disadvantaged segments of the community including the effect of physical, emotional, cultural, social and economic forces affecting job behavior and interpersonal relationships.

Available community resources, public assistance programs and sources of referral for help in solving housing, family, medical, legal or economic problems of clients that may interfere with effective job performance.

The principles and concepts of Equal Employment Opportunity and Affirmative Action Programs.

Interviewing techniques and State and federal regulations that pertain to gathering, interpreting, evaluating and relating applicants’ knowledges, abilities, education and experience to established minimum qualifications for employment.

Occupational titles and definitions including duties performed and job-related standards for employment, generally for a wide variety of entry level occupations.


Ability to

Apply principles of logic to defining problems, analyzing data and evaluating and selecting from possible alternatives for problem solution.

Relate to and establish and maintain a working relationship with a wide variety of people including disadvantaged, minority, refugee, and handicapped individuals.

Communicate and interact with personnel at various levels within public and private sectors and the general public.

Occasionally function in difficult or emotional interpersonal situations including assisting clients in self-development.

Organize, prepare and present accurate written and oral information.

Use departmental and community resources in assisting clients in meeting basic social, health care, household management and material needs.

Read, write, speak and understand English (a second language may be required for some assignments).

Use a County-Approved means of transportation to perform field work and attend meetings.


Education/Experience

Six months of experience in an employment services setting which demonstrates possession of the knowledges and abilities listed. (Education or training in interviewing, counseling, psychology, sociology, or another behavioral science may be substituted for experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.)

JLP:ma

Classifications

County of Orange
Class Code: 8548
Established: 5-24-85
Incorporated From: 8552 and
8553, Employment Services
Representative III and IV

EMPLOYMENT SERVICES SPECIALIST

DEFINITION

Under general supervision, to implement a major component of an employment service program; to develop and maintain contact with managers and supervisors in connection with developing jobs and placing or training clients; may train and provide staff with lead supervision; and to do other work as required.

CLASS CHARACTERISTICS

Depending on assignment, duties at this level typically involve implementing and maintaining a major special employment program segment serving disadvantaged or public assistance clients with a particular type of employability problem or soliciting clients’ job or training opportunities from private firms or public agencies. Program segment responsibility is extensive. Work is assigned and reviewed in terms of general objectives and conformance to program guidelines.

EXAMPLES OF DUTIES

  1. Develops and solicits sources of subsidized or other employment for clients with special employment problems, including youth, veterans, refugees, unemployed inmates and ex-offenders, senior citizens, the physically, mentally and culturally handicapped, the economically disadvantaged and other target populations.

  2. Conducts and coordinates employment counseling, job and placement services for a program component comprised of specialized employment or related services provided to particular groups of clients.

  3. Counsels disadvantaged or public assistance clients with special employment problems on techniques of applying for jobs; assesses clients’ material needs in order to provide supportive services; may develop class curriculum and conduct training sessions/workshops on topics such as career planning, job hunting techniques, interviewing, resume preparation and assertiveness to prepare clients for job search.; counsels employers on encouraging clients to develop their job skills; intercedes between clients and employers in situations of disagreement, and may assist with grievance handling; may conduct job search efforts, monitor work site attendance and recommend/apply sanctions for those participants not cooperating with program requirements.

  4. Solicits sources of employment and training among private employers; persuades prospective employers regarding advantages of hiring minority, public assistance and disadvantaged clients; may analyze opportunities to restructure jobs or modify/develop employer’s job descriptions to better fit clients’ abilities, explaining these approaches to current and prospective employers and negotiating with employers for their implementation.

  5. Coordinates activities and may provide some lead supervision to staff performing employment program support functions.

  6. May serve as liaison between special employment programs, educational institutions and other agencies to solicit and/or complete on-the-job training/employment contracts and facilitate vocational training for clients; may assist clients to select occupational goals and advise them of specific testing, training and classroom courses relative to obtaining goals.

  7. May use Management Information System forms for computerized input-output data.

MINIMUM QUALIFICATIONS

General Knowledge of

Laws, regulations and administrative guidelines which affect special and public assistance employment programs at all government levels including Equal Employment Opportunity and Affirmative Action programs.

Principles and methods of effective interviewing and objectives and techniques of employment counseling, placement methods, job development methods and job search techniques.

Socio-economic problems, cultural differences and language barriers to employment associated with various ethnic or disadvantaged segments of the community including the effect of physical, emotional, cultural, social and economic forces affecting job behavior and interpersonal relationships.

Problem behavior patterns, appearance and conditions of clients reflecting their need for help in meeting basic social, health care, household management and material needs.

Occupational titles and definitions including duties performed and job-related standards for employment, generally for a wide variety of occupations.

Related community programs, resources and organizations involved in the recruitment, vocational and educational training and job placement of minorities, handicapped individuals, ex-offenders, women, youth, the disadvantaged and other target populations.

Ability to

Apply principles of logic to defining problems, analyzing data, and evaluating and selecting from possible alternatives for problem solution.

Develop and maintain effective relationships with various public and private organizations, individuals, groups and the general public.

Coordinate activities and provide some lead supervision to staff performing employment program support functions.

Organize, prepare and present accurate written and oral information.

Think clearly and speak persuasively to clients, employers and prospective employers in difficult or emotional interpersonal situations to include client counseling, motivating clients in self-development and recommending/applying sanctions for those participants not cooperating with program requirements.

Obtain, interpret and evaluate data relating to desirable training for a variety of occupations.

Interview clients; secure the trust and cooperation of clients needing personal, vocational and educational counseling in order to gain information concerning individual needs, interests and aptitudes.

Solicit and/or complete on-the-job training/employment contracts may be required for some assignments.

Develop curriculum and conduct class training sessions/workshops to enhance client job search efforts may be required for some assignments.

Read, write, speak and understand English (a second language may be required for some assignments).

Use a County approved means of transportation to perform fieldwork and attend meetings.

Experience / Education

Either I

One year of experience performing the duties of an Employment Services Representative with the County of Orange.

Or II

Eighteen months of experience providing employment services, employment counseling or job development services to economically disadvantaged persons experiencing employment problems. (Education or training in interviewing, counseling, psychology, sociology or another behavioral science may be substituted for a maximum of six months of the required experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.)

JLP:sj

10/12/99

Classifications

County of Orange
Class Code: 8549
Established: 5-24-85
Incorporated From: 8554 and
8555, Employment Services
Representative IV (Supervisory) and
Senior Employment Services
Representative

EMPLOYMENT SERVICES SUPERVISOR

DEFINITION

Under general supervision, to conduct, train and supervise a major component of an employment service or public assistance employment program for economically disadvantaged clients; to coordinate job soliciting, development, placement, and vocational, on-the-job and educational training activities with the work of employment services staff; and to do other work as required.

CLASS CHARACTERISTICS

Positions have program segment responsibility for developing strategies for new job opportunities for disadvantaged, unemployed and underemployed clients. This position assigns and supervises work of subordinate staff providing extensive employment and related services and maintains close contact with managers and supervisors to coordinate employment programs with client placement activities. Work is assigned and reviewed in terms of conformance with respective program objectives.

EXAMPLES OF DUTIES

  1. Supervises and trains assigned staff in developing and soliciting sources of employment, training and supportive services in the public and private sector for disadvantaged, unemployed and/or underemployed youths and adults and clients receiving public assistance.

  2. Coordinates staff work with outreach placement activity through consultation with higher level employment program staff and recommends respective program and procedure changes to improve coordination of these activities; communicates changes to staff and assists in enforcing department goals, policies and procedures.

  3. Assigns, monitors and reviews work projects, conferring with staff on standards of efficient and effective employment and training resource utilization; provides direction to staff in employer contracting and client counseling procedures and guidelines; discusses program and client problems with staff to formulate corrective action; mediates the more difficult problems between client and employer; reviews staff activity and Management Information System records and prepares periodic statistical summary reports on employment counseling, testing, training and client placement; coordinates surveys of economic trends, labor markets and employment/training opportunities reported by public and private agencies.

  4. Represents program and attends appropriate meetings and seminars of governmental agencies to coordinate job development, training and placement program operations; interprets public assistance work program guidelines and objectives and/or promotes employment services programs; may monitor job search efforts and work site attendance; may determine and impose sanctions on participants not cooperating with program requirements; may assist in directing, coordinating, planning and initiating a work program or work experience project in selected departments of County government; may coordinate and recommend program advertising expenses and/or prepare program flyers, publications and job announcement materials.

  5. Plans and conducts inservice training programs and recommends or assists in selection of new employees; consults with supervisor concerning personnel and policy problems; supervises and evaluates subordinate work performance; may act in supervisor’s absence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Laws, regulations and administrative guidelines which affect special and public assistance employment programs at all government levels including Equal Employment Opportunity and Affirmative Action programs.

Socio-economic problems, cultural differences and language barriers to employment associated with various ethnic or disadvantaged segments of the community including the effect of physical, emotional, cultural, social and economic forces affecting job behavior and interpersonal relationships.

General Knowledge of

Occupational titles and definitions, skills, traits, abilities needed, duties performed and job-related standards required for employment of a wide variety of occupations.

Related community programs, resources and organizations involved in the recruitment, vocational and educational training and job placement of minorities, handicapped individuals, ex-offenders, women, youth, the disadvantaged and other target populations.

Principles, objectives and techniques of vocational and employment counseling and training.

Principles and techniques of personnel and office management and staff development including selecting, training, directing, supervising and evaluating staff.

Ability to

Apply principles of logic to defining problems, analyzing data and evaluating and selecting from possible alternatives for problem solution.

Organize work efficiently, carry out a number of assignments concurrently, identify and set employment program objectives, prioritize work assignments and interpret and apply complex laws/regulations concerning special and public assistance employment programs.

Initiate personal contacts and use public relations techniques to promote employment program goals and establish and maintain effective working relationships with various public and private organizations, educational institutions, individuals, groups and the general public.

Think clearly and speak persuasively to individuals in difficult or emotional interpersonal situations to include mediating client-employer conflicts when no definitive guidelines exist for resolution and determining and imposing sanctions on participants not cooperating with program requirements.

Obtain, interpret and evaluate immediate employment related services and external data relating to outreach recruiting, training and placement activities to assist staff and program operations in assessing client and program needs and developing action plans. Organize, prepare and present accurate written and oral information.

Lead group discussions, prepare and deliver informational talks, use/develop visual aids and other training resources and conduct formal employee training sessions using standard course outlines.

Use a County-approved means of transportation to perform fieldwork and attend meetings.

Education/Experience

Either I

Two years of experience performing the duties of an Employment Services Representative or one year as an Employment Services Specialist with the County of Orange.

Or II

Two and one-half years of experience providing employment services, employment counseling or job development services to economically disadvantaged persons experiencing employment problems, including some leadworker or supervisory experience. (Education or training in interviewing, counseling, psychology, sociology or another behavioral science may be substituted for a maximum of six months of the required experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.)

JP:sj

10/12/99

Classifications

County of Orange
Established: 6-11-62
Replaces: Assistant Engineering
Geologist (1858)
Associate Engineering
Geologist (1859)

ENGINEERING GEOLOGIST SERIES

Class Code

Class Title

1855 Junior Engineering Geologist
1858 Geologist
1859 Engineering Geologist

DEFINITION

Under supervision, to perform geological investigations and prepare reports on geological conditions of sites for public works projects; to analyze grading plans, soils reports and geologic reports and evaluate adequacy to meet grading ordinance requirements and conformance of geological standards; and to do other work as required.

CLASS CHARACTERISTICS

Junior Engineering Geologist is the entry-level training class in this series. Incumbents work under close supervision and are assigned the least difficult geological reports to review. Incumbents are expected to obtain professional registration certification necessary to advance to Geologist or Engineering Geologist.

Geologist is a journey-level Registered Geologist class. Positions work independently. With demonstrated experience, positions may be assigned responsibility for some engineering-related decisions.

Engineering Geologist is the journey-level Certified Engineering Geologist class. Positions work independently and are responsible for the most difficult projects and a broad range of engineering-related decisions.

EXAMPLES OF DUTIES

  1. Evaluates existing geological conditions and makes recommendations for planning, designing and constructing highways, bridges, engineering structures and other public works or related facilities; prepares reports of conditions based on studies of existing maps, air photos, geologic work done by other agencies or private firms and field investigations.

  2. Reviews reports submitted by consulting geologists and soil and foundation engineers in relation to tentative tracts, property development or grading plans and makes recommendations for acceptance/approval or disapproval based on analysis and evaluation for compliance with the County Grading Code and pertinent geological standards.

  3. Determines need for subsurface geological explorations and plans drilling operations; selects location, depth and type of sampling equipment; directs work of personnel operating drill rig, taking soil samples and logging data; observes samplings from boring and determines need for laboratory tests on samples; analyzes results of laboratory tests and makes appropriate adjustments to exploration procedures; prepares foundation investigation reports.

  4. Determines the sequence, structure and relationship of geologic formations; analyzes and evaluates geologic hazards, features or soils reviews and approves proposed construction procedures requiring geological engineering evaluation and makes recommendations for design changes or realignment when analysis of geologic factors indicates different engineering principles should be applied; consults with construction engineers and recommends solutions to problems arising during the construction phase.

  5. Recommends on design pile lengths, class of pile, special procedures for driving and requirements for testing; directs the installation of pile test apparatus; analyzes data, calculates bearing values and makes recommendations on adequacy of pile loading design.

  6. Locates, identifies, classifies and reports the nature, extent and occurrence of rock and other earth materials suitable for construction purposes; evaluates and predicts the effect of surface and subsurface water on cut and fill slopes; cooperates with engineers in solving ground water and subsurface drainage problems.

  7. Prepares geologic structure maps, cross sections, profiles, charts, graphs, soil survey sheets and calculations of resistance values.

  8. Reviews, analyzes and approves or recommends modifications necessary for engineering geologic reports to be accepted for the construction and development of major civil engineering works.

MINIMUM QUALIFICATIONS - Junior Engineering Geologist

Education

Graduation from an accredited college with a Bachelor of Science Degree in Geology and some education or training related to civil engineering.

MINIMUM QUALIFICATIONS - Geologist

License Required

Possession of a valid Certificate as a Geologist issued by the State of California Board of Registration for Geologists.

MINIMUM QUALIFICATIONS - Engineering Geologist

License Required

Possession of a valid Certificate as an Engineering Geologist issued by the State of California Board of Registration for Geologists.

QUALIFICATION FACTORS - ALL LEVELS

Knowledge of

Principles and practices of physical geology and historical geology and the geological characteristics of Southern California.

Geology as applied to civil engineering and public works engineering problems.

Causes and prevention of failures and land slippage.

Subsurface geological exploration and sampling procedures.

Principles of soil mechanics, mineralogy, hydrology and petrography.

Use of soils laboratory tests in evaluating geological hazards and conditions.

Land survey techniques, equipment and procedures. Principles of photogeology, geological mapping and drafting.

Ability to

Read and interpret soil engineering, grading and geological reports and data.

Select the most useful and economical procedures to follow in performing geologic investigations.

Identify, classify and interpret surface and subsurface geological factors.

Make accurate tests, observations and measurements and prepare reports.

Work cooperatively with others.

Organize and direct field parties conducting geological and geophysical exploration investigations.

Analyze a situation accurately and adopt an effective course of action.

Use a County-approved means of transportation to perform field work.

JAD:mm

4-28-99

Classifications

County of Orange
Administrative Revision: 6-10-94
Revised and Title Changed: 12-2-88
From: 1705, Engineering Aid I;
1708, Engineering Aid II; 1711,
Engineering Aid III, 1724,
Engineering Technician I

ENGINEERING TECHNICIAN SERIES

Class Code Class Title
1705 Engineering Technician Trainee
1708 Engineering Technician I
1711 Engineering Technician II
1724 Engineering Technician III

DEFINITION

Under supervision, performs a variety of office and field subprofessional engineering related work; and performs other duties as required.

CLASS CHARACTERISTICS

ENGINEERING TECHNICIAN TRAINEE

This is a trainee class in the Engineering Technician series. Incumbents perform clearly defined tasks under close supervision. Work of increasing difficulty and complexity is assigned based upon experience acquired and familiarity with the work. Incumbents are expected to develop proficiency and knowledge necessary to advance to the next higher level class.

ENGINEERING TECHNICIAN I

This is the first fully qualified working level for incumbents performing routine subprofessional engineering duties, such as, acting as a member of afield survey party, setting up traffic counters and radar equipment for traffic studies; coding official records of survey for data entry; routine engineering related data input; routine drafting; routine materials testing.

This level may also be used as a trainee class for more difficult engineering technician assignments.

ENGINEERING TECHNICIAN II

This level is characterized by standardized assignments performed with considerable independence. This is the first level at which a complete phase or section of a project is assigned in which the incumbent is expected to perform all functions necessary to arrive at a finished product, usually in conjunction or under the direction of an engineer, landscape architect or higher level technician. This is the journey level in the Engineering Technician series.

ENGINEERING TECHNICIAN III

This level is characterized by the performance of technical tasks requiring specialized experience and knowledge. Duties are complex in nature and are performed with a high level of independence. This is the super-journey level in the Engineering Technician series. Incumbents have a thorough understanding and proficiency in their area of assignment. They may train other technical staff.

EXAMPLES OF DUTIES (May vary with assignment)

  1. Makes engineering-related calculations, including but not limited to land area, materials quantities, testing volumes, perimeters, cost-estimating, curves and grades.

  2. Drafts, cross sections, profiles, maps, plans and working sketches; inks, traces and letters plans, maps, and other drawing; and prepares miscellaneous illustrated materials such as charts, graphs and exhibits.

  3. Uses computer equipment for design, plan and map drafting calculations, data collection, and record-keeping.
  1. Researches existing historical and official records, including but not limited to plans, maps, agreements, records of survey and deeds.

  2. Reviews plans, documents or maps for conformance to codes, ordinances, specifications and safety requirements.

  3. Performs design drafting work independently or as an assistant to an engineer.

  4. Reviews and processes applications for permits, determines fees and issues permits.

  5. Performs field survey work and related duties in the preparation of official records of survey.

  6. Conducts traffic studies using traffic counters and radar equipment; maintains files and draws accident diagrams.

  7. Inventories and inspects traffic control devices for proper location, visibility and physical condition.

  8. Provides the public, developers, contractors and other agencies with technical information.

  9. Researches title reports; compares and analyzes boundary data from multiple sources; computes alignment and ties to existing horizontal control; prepares complex legal descriptions of alignment and parcels; prepares right-of-way maps and exhibits.

  10. Performs field and laboratory tests of soils and other construction materials using a variety of testing equipment; maintains equipment.

  11. Installs, operates and maintains surface water and precipitation recorders; takes stream discharge measurements; and prepares a variety of hydrologic reports.

  12. Acts in a lead capacity; may train others.

MINIMUM QUALIFICATIONS (May vary with assignment)

ENGINEERING TECHNICIAN TRAINEE

General Knowledge of

Arithmetical processes (addition, subtraction, multiplication and division) and basic algebraic functions necessary to perform subprofessional engineering related duties.

Some Knowledge of

Terminology, methods, practices, equipment and techniques of drafting (may be required for some assignments).

Office and field survey techniques and equipment (may be required for some assignments).

Computer equipment and operations (may be required for some assignments).

Ability to

Make routine technical computations.

Prepare clear, accurate notes; maintain records and files.

Read and interpret engineering maps and drawings and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Comprehend and carry out technical directions.

Establish and maintain cooperative working relationships.

Perform routine drafting work (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Combination of education, experience and/or training which demonstrates possession of the required knowledge and abilities listed above which may include but is not limited to, experience or successful completion of coursework in algebra, geometry, surveying, drafting, chemistry and computer science.

ENGINEERING TECHNICIAN I

General Knowledge of

Principles of algebra and geometry used in subprofessional engineering.

Civil engineering drafting using basic line and ink techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Ability to

Solve mathematical problems and perform computations using algebraic and geometric formulas.

Prepare engineering maps and drawings from sketches using basic drafting methods and equipment (may be required for some assignments).

Participate as a member of a survey party (may be required for some assignments).

Prepare and assist or perform routine field or laboratory tests, analysis, reports or studies.

Learn the specific engineering operations in the area of assignment.

Prepare clear, accurate notes; maintain records and files.

Read and interpret fundamental engineering details, plans, maps, estimates and computations, legal descriptions and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

One year of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN II

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Manual and/or computer assisted civil engineering drafting techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape architecture, plans and drawings (may be required for some assignments).

Ability to

Solve mathematical problems and perform engineering related computations using algebraic, geometric and trigonometric formulas.

Prepare engineering plans, and drawings from rough sketches, field notes and electronically generated survey data using computer assisted drafting methods or manual drafting techniques.

Review plans, documents or maps for conformance to established procedures, codes and regulations.

Research, collect and compile data and information for use in the preparation of various design projects, special studies and reports.

Prepare clear, accurate notes, maintain records and files.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Collect and test materials samples from designated sites in the field or laboratory (may be required for some assignments).

Prepare planting and irrigation plans; develop details, elevations, cross sections and prepare base plans including the location of walks, lawns, trees, shrubs and related features (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Learn to effectively use computer assisted drafting design programs (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Two years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN III

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Policies, procedures and regulations within area of assignment.

Principles of land surveying.

Manual and/or computer assisted civil engineering drafting techniques and equipment, and/or drafting design (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Principles of civil engineering design (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape plans and schematics (may be required for some assignments).

Design plan format, organization and content; public works construction and design; and right of way (may be required for some assignments).

Ability to

Solve difficult mathematical problems and perform precise engineering related computations using algebraic, geometric and trigonometric formulas.

Review maps, plans and specifications for general conformance with engineering standards and federal, state and County requirements; recommends modifications, deviations and solutions when appropriate.

Research, collect, tabulate and analyze moderately complex data and information for use in the preparation of design projects, special studies and reports.

Prepare concise and accurate notes, records, technical reports and correspondence.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a planimeter or computer program for calculations (may be required for some assignments).

Use coordinate geometry to determine parcel boundaries from legal descriptions (may be required for some assignments).

Plot cross sections from contour maps and generate cross sections from digital terrain models (may be required for some assignments).

Independently collect and test material samples from designated sites in the field or laboratory (may be required for some assignments).

Do difficult drafting in the preparation of designs, plans and specifications using computer assisted drafting methods or manual drafting techniques (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Three years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

RM:smb

Classifications

County of Orange
Administrative Revision: 6-10-94
Revised and Title Changed: 12-2-88
From: 1705, Engineering Aid I;
1708, Engineering Aid II; 1711,
Engineering Aid III, 1724,
Engineering Technician I

ENGINEERING TECHNICIAN SERIES

Class Code Class Title
1705 Engineering Technician Trainee
1708 Engineering Technician I
1711 Engineering Technician II
1724 Engineering Technician III

DEFINITION

Under supervision, performs a variety of office and field subprofessional engineering related work; and performs other duties as required.

CLASS CHARACTERISTICS

ENGINEERING TECHNICIAN TRAINEE

This is a trainee class in the Engineering Technician series. Incumbents perform clearly defined tasks under close supervision. Work of increasing difficulty and complexity is assigned based upon experience acquired and familiarity with the work. Incumbents are expected to develop proficiency and knowledge necessary to advance to the next higher level class.

ENGINEERING TECHNICIAN I

This is the first fully qualified working level for incumbents performing routine subprofessional engineering duties, such as, acting as a member of afield survey party, setting up traffic counters and radar equipment for traffic studies; coding official records of survey for data entry; routine engineering related data input; routine drafting; routine materials testing.

This level may also be used as a trainee class for more difficult engineering technician assignments.

ENGINEERING TECHNICIAN II

This level is characterized by standardized assignments performed with considerable independence. This is the first level at which a complete phase or section of a project is assigned in which the incumbent is expected to perform all functions necessary to arrive at a finished product, usually in conjunction or under the direction of an engineer, landscape architect or higher level technician. This is the journey level in the Engineering Technician series.

ENGINEERING TECHNICIAN III

This level is characterized by the performance of technical tasks requiring specialized experience and knowledge. Duties are complex in nature and are performed with a high level of independence. This is the super-journey level in the Engineering Technician series. Incumbents have a thorough understanding and proficiency in their area of assignment. They may train other technical staff.

EXAMPLES OF DUTIES (May vary with assignment)

  1. Makes engineering-related calculations, including but not limited to land area, materials quantities, testing volumes, perimeters, cost-estimating, curves and grades.

  2. Drafts, cross sections, profiles, maps, plans and working sketches; inks, traces and letters plans, maps, and other drawing; and prepares miscellaneous illustrated materials such as charts, graphs and exhibits.

  3. Uses computer equipment for design, plan and map drafting calculations, data collection, and record-keeping.
  1. Researches existing historical and official records, including but not limited to plans, maps, agreements, records of survey and deeds.

  2. Reviews plans, documents or maps for conformance to codes, ordinances, specifications and safety requirements.

  3. Performs design drafting work independently or as an assistant to an engineer.

  4. Reviews and processes applications for permits, determines fees and issues permits.

  5. Performs field survey work and related duties in the preparation of official records of survey.

  6. Conducts traffic studies using traffic counters and radar equipment; maintains files and draws accident diagrams.

  7. Inventories and inspects traffic control devices for proper location, visibility and physical condition.

  8. Provides the public, developers, contractors and other agencies with technical information.

  9. Researches title reports; compares and analyzes boundary data from multiple sources; computes alignment and ties to existing horizontal control; prepares complex legal descriptions of alignment and parcels; prepares right-of-way maps and exhibits.

  10. Performs field and laboratory tests of soils and other construction materials using a variety of testing equipment; maintains equipment.

  11. Installs, operates and maintains surface water and precipitation recorders; takes stream discharge measurements; and prepares a variety of hydrologic reports.

  12. Acts in a lead capacity; may train others.

MINIMUM QUALIFICATIONS (May vary with assignment)

ENGINEERING TECHNICIAN TRAINEE

General Knowledge of

Arithmetical processes (addition, subtraction, multiplication and division) and basic algebraic functions necessary to perform subprofessional engineering related duties.

Some Knowledge of

Terminology, methods, practices, equipment and techniques of drafting (may be required for some assignments).

Office and field survey techniques and equipment (may be required for some assignments).

Computer equipment and operations (may be required for some assignments).

Ability to

Make routine technical computations.

Prepare clear, accurate notes; maintain records and files.

Read and interpret engineering maps and drawings and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Comprehend and carry out technical directions.

Establish and maintain cooperative working relationships.

Perform routine drafting work (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Combination of education, experience and/or training which demonstrates possession of the required knowledge and abilities listed above which may include but is not limited to, experience or successful completion of coursework in algebra, geometry, surveying, drafting, chemistry and computer science.

ENGINEERING TECHNICIAN I

General Knowledge of

Principles of algebra and geometry used in subprofessional engineering.

Civil engineering drafting using basic line and ink techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Ability to

Solve mathematical problems and perform computations using algebraic and geometric formulas.

Prepare engineering maps and drawings from sketches using basic drafting methods and equipment (may be required for some assignments).

Participate as a member of a survey party (may be required for some assignments).

Prepare and assist or perform routine field or laboratory tests, analysis, reports or studies.

Learn the specific engineering operations in the area of assignment.

Prepare clear, accurate notes; maintain records and files.

Read and interpret fundamental engineering details, plans, maps, estimates and computations, legal descriptions and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

One year of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN II

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Manual and/or computer assisted civil engineering drafting techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape architecture, plans and drawings (may be required for some assignments).

Ability to

Solve mathematical problems and perform engineering related computations using algebraic, geometric and trigonometric formulas.

Prepare engineering plans, and drawings from rough sketches, field notes and electronically generated survey data using computer assisted drafting methods or manual drafting techniques.

Review plans, documents or maps for conformance to established procedures, codes and regulations.

Research, collect and compile data and information for use in the preparation of various design projects, special studies and reports.

Prepare clear, accurate notes, maintain records and files.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Collect and test materials samples from designated sites in the field or laboratory (may be required for some assignments).

Prepare planting and irrigation plans; develop details, elevations, cross sections and prepare base plans including the location of walks, lawns, trees, shrubs and related features (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Learn to effectively use computer assisted drafting design programs (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Two years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN III

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Policies, procedures and regulations within area of assignment.

Principles of land surveying.

Manual and/or computer assisted civil engineering drafting techniques and equipment, and/or drafting design (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Principles of civil engineering design (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape plans and schematics (may be required for some assignments).

Design plan format, organization and content; public works construction and design; and right of way (may be required for some assignments).

Ability to

Solve difficult mathematical problems and perform precise engineering related computations using algebraic, geometric and trigonometric formulas.

Review maps, plans and specifications for general conformance with engineering standards and federal, state and County requirements; recommends modifications, deviations and solutions when appropriate.

Research, collect, tabulate and analyze moderately complex data and information for use in the preparation of design projects, special studies and reports.

Prepare concise and accurate notes, records, technical reports and correspondence.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a planimeter or computer program for calculations (may be required for some assignments).

Use coordinate geometry to determine parcel boundaries from legal descriptions (may be required for some assignments).

Plot cross sections from contour maps and generate cross sections from digital terrain models (may be required for some assignments).

Independently collect and test material samples from designated sites in the field or laboratory (may be required for some assignments).

Do difficult drafting in the preparation of designs, plans and specifications using computer assisted drafting methods or manual drafting techniques (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Three years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

RM:smb

Classifications

County of Orange
Administrative Revision: 6-10-94
Revised and Title Changed: 12-2-88
From: 1705, Engineering Aid I;
1708, Engineering Aid II; 1711,
Engineering Aid III, 1724,
Engineering Technician I

ENGINEERING TECHNICIAN SERIES

Class Code Class Title
1705 Engineering Technician Trainee
1708 Engineering Technician I
1711 Engineering Technician II
1724 Engineering Technician III

DEFINITION

Under supervision, performs a variety of office and field subprofessional engineering related work; and performs other duties as required.

CLASS CHARACTERISTICS

ENGINEERING TECHNICIAN TRAINEE

This is a trainee class in the Engineering Technician series. Incumbents perform clearly defined tasks under close supervision. Work of increasing difficulty and complexity is assigned based upon experience acquired and familiarity with the work. Incumbents are expected to develop proficiency and knowledge necessary to advance to the next higher level class.

ENGINEERING TECHNICIAN I

This is the first fully qualified working level for incumbents performing routine subprofessional engineering duties, such as, acting as a member of afield survey party, setting up traffic counters and radar equipment for traffic studies; coding official records of survey for data entry; routine engineering related data input; routine drafting; routine materials testing.

This level may also be used as a trainee class for more difficult engineering technician assignments.

ENGINEERING TECHNICIAN II

This level is characterized by standardized assignments performed with considerable independence. This is the first level at which a complete phase or section of a project is assigned in which the incumbent is expected to perform all functions necessary to arrive at a finished product, usually in conjunction or under the direction of an engineer, landscape architect or higher level technician. This is the journey level in the Engineering Technician series.

ENGINEERING TECHNICIAN III

This level is characterized by the performance of technical tasks requiring specialized experience and knowledge. Duties are complex in nature and are performed with a high level of independence. This is the super-journey level in the Engineering Technician series. Incumbents have a thorough understanding and proficiency in their area of assignment. They may train other technical staff.

EXAMPLES OF DUTIES (May vary with assignment)

  1. Makes engineering-related calculations, including but not limited to land area, materials quantities, testing volumes, perimeters, cost-estimating, curves and grades.

  2. Drafts, cross sections, profiles, maps, plans and working sketches; inks, traces and letters plans, maps, and other drawing; and prepares miscellaneous illustrated materials such as charts, graphs and exhibits.

  3. Uses computer equipment for design, plan and map drafting calculations, data collection, and record-keeping.
  1. Researches existing historical and official records, including but not limited to plans, maps, agreements, records of survey and deeds.

  2. Reviews plans, documents or maps for conformance to codes, ordinances, specifications and safety requirements.

  3. Performs design drafting work independently or as an assistant to an engineer.

  4. Reviews and processes applications for permits, determines fees and issues permits.

  5. Performs field survey work and related duties in the preparation of official records of survey.

  6. Conducts traffic studies using traffic counters and radar equipment; maintains files and draws accident diagrams.

  7. Inventories and inspects traffic control devices for proper location, visibility and physical condition.

  8. Provides the public, developers, contractors and other agencies with technical information.

  9. Researches title reports; compares and analyzes boundary data from multiple sources; computes alignment and ties to existing horizontal control; prepares complex legal descriptions of alignment and parcels; prepares right-of-way maps and exhibits.

  10. Performs field and laboratory tests of soils and other construction materials using a variety of testing equipment; maintains equipment.

  11. Installs, operates and maintains surface water and precipitation recorders; takes stream discharge measurements; and prepares a variety of hydrologic reports.

  12. Acts in a lead capacity; may train others.

MINIMUM QUALIFICATIONS (May vary with assignment)

ENGINEERING TECHNICIAN TRAINEE

General Knowledge of

Arithmetical processes (addition, subtraction, multiplication and division) and basic algebraic functions necessary to perform subprofessional engineering related duties.

Some Knowledge of

Terminology, methods, practices, equipment and techniques of drafting (may be required for some assignments).

Office and field survey techniques and equipment (may be required for some assignments).

Computer equipment and operations (may be required for some assignments).

Ability to

Make routine technical computations.

Prepare clear, accurate notes; maintain records and files.

Read and interpret engineering maps and drawings and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Comprehend and carry out technical directions.

Establish and maintain cooperative working relationships.

Perform routine drafting work (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Combination of education, experience and/or training which demonstrates possession of the required knowledge and abilities listed above which may include but is not limited to, experience or successful completion of coursework in algebra, geometry, surveying, drafting, chemistry and computer science.

ENGINEERING TECHNICIAN I

General Knowledge of

Principles of algebra and geometry used in subprofessional engineering.

Civil engineering drafting using basic line and ink techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Ability to

Solve mathematical problems and perform computations using algebraic and geometric formulas.

Prepare engineering maps and drawings from sketches using basic drafting methods and equipment (may be required for some assignments).

Participate as a member of a survey party (may be required for some assignments).

Prepare and assist or perform routine field or laboratory tests, analysis, reports or studies.

Learn the specific engineering operations in the area of assignment.

Prepare clear, accurate notes; maintain records and files.

Read and interpret fundamental engineering details, plans, maps, estimates and computations, legal descriptions and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

One year of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN II

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Manual and/or computer assisted civil engineering drafting techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape architecture, plans and drawings (may be required for some assignments).

Ability to

Solve mathematical problems and perform engineering related computations using algebraic, geometric and trigonometric formulas.

Prepare engineering plans, and drawings from rough sketches, field notes and electronically generated survey data using computer assisted drafting methods or manual drafting techniques.

Review plans, documents or maps for conformance to established procedures, codes and regulations.

Research, collect and compile data and information for use in the preparation of various design projects, special studies and reports.

Prepare clear, accurate notes, maintain records and files.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Collect and test materials samples from designated sites in the field or laboratory (may be required for some assignments).

Prepare planting and irrigation plans; develop details, elevations, cross sections and prepare base plans including the location of walks, lawns, trees, shrubs and related features (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Learn to effectively use computer assisted drafting design programs (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Two years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN III

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Policies, procedures and regulations within area of assignment.

Principles of land surveying.

Manual and/or computer assisted civil engineering drafting techniques and equipment, and/or drafting design (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Principles of civil engineering design (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape plans and schematics (may be required for some assignments).

Design plan format, organization and content; public works construction and design; and right of way (may be required for some assignments).

Ability to

Solve difficult mathematical problems and perform precise engineering related computations using algebraic, geometric and trigonometric formulas.

Review maps, plans and specifications for general conformance with engineering standards and federal, state and County requirements; recommends modifications, deviations and solutions when appropriate.

Research, collect, tabulate and analyze moderately complex data and information for use in the preparation of design projects, special studies and reports.

Prepare concise and accurate notes, records, technical reports and correspondence.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a planimeter or computer program for calculations (may be required for some assignments).

Use coordinate geometry to determine parcel boundaries from legal descriptions (may be required for some assignments).

Plot cross sections from contour maps and generate cross sections from digital terrain models (may be required for some assignments).

Independently collect and test material samples from designated sites in the field or laboratory (may be required for some assignments).

Do difficult drafting in the preparation of designs, plans and specifications using computer assisted drafting methods or manual drafting techniques (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Three years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

RM:smb

Classifications

County of Orange
Class Code: 1727
Administrative Revision: 6-10-94
Revised and Title Changed: 12-2-88
From: Engineering Technician II

ENGINEERING TECHNICIAN SPECIALIST

DEFINITION

Under general supervision, performs difficult, specialized subprofessional office and field civil engineering work; and performs other duties as required.

CLASS CHARACTERISTICS

This is the highest level nonsupervisory position performing subprofessional engineering-related duties. Duties are highly specialized and performed independently. Positions perform difficult duties within specific areas of assignment including but not limited to Public Property Permits, Right-of-Way Engineering, Utilities, Waste Management, Computer Services, Acoustical Engineering, traffic Engineering and Materials Testing. Within area of assignment, positions are distinguished from Engineering Technicians by working more independently with less review and having responsibility for a greater variety of the more difficult assignments.

EXAMPLES OF DUTIES

  1. Reviews permit application materials; prepares, processes and issues permits for use of County right-of-ways or construction of facilities on County property; researches survey maps, assessor's records, tract maps, legal descriptions and related documents to determine applicable County codes, regulations and standards; recommends alterations to plans and special conditions as required; routes permit application materials to appropriate departments and prepares check prints; and prepares letters, memos and correspondence.

  2. Reviews discretionary land use and building permit proposals for conformance to acoustical/noise standards, codes and ordinances; recommends conditions of approval; reviews, evaluates and processes acoustical reports and environmental impact reports; develops and maintains acoustical records, files and correspondence; and assists the general public, developers, consultants, and other County departments with inquiries and problems related to acoustical engineering standards and requirements.

  3. Reviews plans to determine what utilities are in project limits; checks plotting of utilities, locates owners and identifies problems; conducts field visits to coordinate excavation and survey measurements; researches legal descriptions to identify prior rights; prepares correspondence and agreements; attends preconstruction meetings.

  4. Reviews traffic signal plans for conformance to standards; makes field visits to check traffic signal operation and maintenance; operates traffic signal control computer programs to maintain and improve traffic signal timing; assists with inspection of new traffic signals.

  5. For a major division, assists and trains users of computer assisted design drafting equipment; resolves computer software and hardware problems; develops and presents CADD training programs; implements minor CADD systems changes and acts as a technical liaison to Systems Analysts implementing major changes.

  6. Performs the more complex right-of-way engineering assignments including the preparation of maps, legal descriptions and exhibits; defines projects for lower-level technicians and assists them with preliminary research and drawings; reviews assignments prepared by technicians; researches tract/parcel maps, legal descriptions, records of survey and related documents to determine property lines and any easements or restrictions which may effect property usage; prepares Environmental Investigation Requests and General Plan Conformance Reports.

  7. Serves as a project leader under the direction of a professional engineer on various construction projects such as drainage systems, roadways, gradings, refuse placement and gas recovery at County landfill sites.

  8. Prepares materials and performs complex asphalt testing; keeps accurate test notes; calculates and compiles test data; prepares reports maintains lab equipment; researches and makes recommendations on new test methods, procedures and equipment.

  9. Acts in a lead capacity; may train others.

MINIMUM QUALIFICATIONS

Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Technical report writing and preparation of correspondence.

Policies, procedures and regulations within areas of assignment.

Principles of land survey and engineering design (may be required for some assignments).

Design plan format, organization and content; public works construction and design; and right of way (may be required for some assignments).

Manual and/or computer assisted civil engineering drafting techniques and equipment and/or drafting design (may be required for some assignments).

Basic principles of acoustics and engineering design (may be required for some assignments).

Computer program preparation (may be required for some assignments).

Ability to

Solve complex mathematical problems and perform precise engineering-related computations using algebraic, geometric and trigonometric formulas.

Exercise independent judgment.

Analyze situations and take effective and independent action.

Compile clearly written, technical reports involving mathematical computations; prepare correspondence.

Review maps, plans and specifications for general conformance with engineering standards and federal, state and County requirements; recommends modifications, deviations and solutions when appropriate.

Read and interpret records of survey, legal descriptions and tract descriptions.

Research, collect, tabulate and analyze moderately complex data and information for use in the preparation of design projects, special studies and reports.

Prepare concise and accurate notes, records, technical reports and correspondence.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Perform difficult drafting in the preparation of designs, plans and specifications using computer-assisted drafting methods or manual drafting techniques (may be required for some assignments).

Use a planimeter or computer program for calculations (may be required for some assignments).

Use coordinate geometry to determine parcel boundaries from legal descriptions (may be required for some assignments).

Plot cross sections from contour maps and generate cross sections from digital terrain models (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Experience/Education

Three years of subprofessional civil engineering experience including two years of experience directly related to the area of assignment.

Education or training that can be directly related to the required knowledges and abilities may be substituted for up to one year of required experience at a rate of three semester units for one month of experience or one hour of training for one hour of experience.

RM:mm

4-27-99

Classifications

County of Orange
Administrative Revision: 6-10-94
Revised and Title Changed: 12-2-88
From: 1705, Engineering Aid I;
1708, Engineering Aid II; 1711,
Engineering Aid III, 1724,
Engineering Technician I

ENGINEERING TECHNICIAN SERIES

Class Code Class Title
1705 Engineering Technician Trainee
1708 Engineering Technician I
1711 Engineering Technician II
1724 Engineering Technician III

DEFINITION

Under supervision, performs a variety of office and field subprofessional engineering related work; and performs other duties as required.

CLASS CHARACTERISTICS

ENGINEERING TECHNICIAN TRAINEE

This is a trainee class in the Engineering Technician series. Incumbents perform clearly defined tasks under close supervision. Work of increasing difficulty and complexity is assigned based upon experience acquired and familiarity with the work. Incumbents are expected to develop proficiency and knowledge necessary to advance to the next higher level class.

ENGINEERING TECHNICIAN I

This is the first fully qualified working level for incumbents performing routine subprofessional engineering duties, such as, acting as a member of afield survey party, setting up traffic counters and radar equipment for traffic studies; coding official records of survey for data entry; routine engineering related data input; routine drafting; routine materials testing.

This level may also be used as a trainee class for more difficult engineering technician assignments.

ENGINEERING TECHNICIAN II

This level is characterized by standardized assignments performed with considerable independence. This is the first level at which a complete phase or section of a project is assigned in which the incumbent is expected to perform all functions necessary to arrive at a finished product, usually in conjunction or under the direction of an engineer, landscape architect or higher level technician. This is the journey level in the Engineering Technician series.

ENGINEERING TECHNICIAN III

This level is characterized by the performance of technical tasks requiring specialized experience and knowledge. Duties are complex in nature and are performed with a high level of independence. This is the super-journey level in the Engineering Technician series. Incumbents have a thorough understanding and proficiency in their area of assignment. They may train other technical staff.

EXAMPLES OF DUTIES (May vary with assignment)

  1. Makes engineering-related calculations, including but not limited to land area, materials quantities, testing volumes, perimeters, cost-estimating, curves and grades.

  2. Drafts, cross sections, profiles, maps, plans and working sketches; inks, traces and letters plans, maps, and other drawing; and prepares miscellaneous illustrated materials such as charts, graphs and exhibits.

  3. Uses computer equipment for design, plan and map drafting calculations, data collection, and record-keeping.
  1. Researches existing historical and official records, including but not limited to plans, maps, agreements, records of survey and deeds.

  2. Reviews plans, documents or maps for conformance to codes, ordinances, specifications and safety requirements.

  3. Performs design drafting work independently or as an assistant to an engineer.

  4. Reviews and processes applications for permits, determines fees and issues permits.

  5. Performs field survey work and related duties in the preparation of official records of survey.

  6. Conducts traffic studies using traffic counters and radar equipment; maintains files and draws accident diagrams.

  7. Inventories and inspects traffic control devices for proper location, visibility and physical condition.

  8. Provides the public, developers, contractors and other agencies with technical information.

  9. Researches title reports; compares and analyzes boundary data from multiple sources; computes alignment and ties to existing horizontal control; prepares complex legal descriptions of alignment and parcels; prepares right-of-way maps and exhibits.

  10. Performs field and laboratory tests of soils and other construction materials using a variety of testing equipment; maintains equipment.

  11. Installs, operates and maintains surface water and precipitation recorders; takes stream discharge measurements; and prepares a variety of hydrologic reports.

  12. Acts in a lead capacity; may train others.

MINIMUM QUALIFICATIONS (May vary with assignment)

ENGINEERING TECHNICIAN TRAINEE

General Knowledge of

Arithmetical processes (addition, subtraction, multiplication and division) and basic algebraic functions necessary to perform subprofessional engineering related duties.

Some Knowledge of

Terminology, methods, practices, equipment and techniques of drafting (may be required for some assignments).

Office and field survey techniques and equipment (may be required for some assignments).

Computer equipment and operations (may be required for some assignments).

Ability to

Make routine technical computations.

Prepare clear, accurate notes; maintain records and files.

Read and interpret engineering maps and drawings and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Comprehend and carry out technical directions.

Establish and maintain cooperative working relationships.

Perform routine drafting work (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Combination of education, experience and/or training which demonstrates possession of the required knowledge and abilities listed above which may include but is not limited to, experience or successful completion of coursework in algebra, geometry, surveying, drafting, chemistry and computer science.

ENGINEERING TECHNICIAN I

General Knowledge of

Principles of algebra and geometry used in subprofessional engineering.

Civil engineering drafting using basic line and ink techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Ability to

Solve mathematical problems and perform computations using algebraic and geometric formulas.

Prepare engineering maps and drawings from sketches using basic drafting methods and equipment (may be required for some assignments).

Participate as a member of a survey party (may be required for some assignments).

Prepare and assist or perform routine field or laboratory tests, analysis, reports or studies.

Learn the specific engineering operations in the area of assignment.

Prepare clear, accurate notes; maintain records and files.

Read and interpret fundamental engineering details, plans, maps, estimates and computations, legal descriptions and survey notes.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

One year of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN II

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Manual and/or computer assisted civil engineering drafting techniques and equipment (may be required for some assignments).

Surveying operations and equipment (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Computer operations and applications (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape architecture, plans and drawings (may be required for some assignments).

Ability to

Solve mathematical problems and perform engineering related computations using algebraic, geometric and trigonometric formulas.

Prepare engineering plans, and drawings from rough sketches, field notes and electronically generated survey data using computer assisted drafting methods or manual drafting techniques.

Review plans, documents or maps for conformance to established procedures, codes and regulations.

Research, collect and compile data and information for use in the preparation of various design projects, special studies and reports.

Prepare clear, accurate notes, maintain records and files.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Collect and test materials samples from designated sites in the field or laboratory (may be required for some assignments).

Prepare planting and irrigation plans; develop details, elevations, cross sections and prepare base plans including the location of walks, lawns, trees, shrubs and related features (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Learn to effectively use computer assisted drafting design programs (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Two years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

ENGINEERING TECHNICIAN III

General Knowledge of

Principles and applications of algebra, geometry and trigonometry used in subprofessional engineering.

Policies, procedures and regulations within area of assignment.

Principles of land surveying.

Manual and/or computer assisted civil engineering drafting techniques and equipment, and/or drafting design (may be required for some assignments).

Construction materials and testing procedures (may be required for some assignments).

Principles of civil engineering design (may be required for some assignments).

Plant identification by species and genus (may be required for some assignments).

Principles and practices of landscape plans and schematics (may be required for some assignments).

Design plan format, organization and content; public works construction and design; and right of way (may be required for some assignments).

Ability to

Solve difficult mathematical problems and perform precise engineering related computations using algebraic, geometric and trigonometric formulas.

Review maps, plans and specifications for general conformance with engineering standards and federal, state and County requirements; recommends modifications, deviations and solutions when appropriate.

Research, collect, tabulate and analyze moderately complex data and information for use in the preparation of design projects, special studies and reports.

Prepare concise and accurate notes, records, technical reports and correspondence.

Speak, read, write and understand English at a level required for successful job performance.

Establish and maintain cooperative working relationships.

Comprehend and carry out technical directions.

Use a planimeter or computer program for calculations (may be required for some assignments).

Use coordinate geometry to determine parcel boundaries from legal descriptions (may be required for some assignments).

Plot cross sections from contour maps and generate cross sections from digital terrain models (may be required for some assignments).

Independently collect and test material samples from designated sites in the field or laboratory (may be required for some assignments).

Do difficult drafting in the preparation of designs, plans and specifications using computer assisted drafting methods or manual drafting techniques (may be required for some assignments).

Perform moderate to strenuous physical work (may be required for some assignments).

Use a County-approved means of transportation to perform field work (may be required for some assignments).

Education/Experience

Three years of experience which would have applied or developed the required knowledge and abilities listed above. College level education or training that can be directly related to the required knowledge and abilities may be substituted for up to one year of experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

RM:smb

Classifications

County of Orange Class Code: 3823 SM
Spec Revised and Changed to Supervisory : 02-01-04
Previous Revision and Title Change: 11-21-86
From: Senior Agricultural Technician

ENTOMOLOGIST/PLANT PATHOLOGIST

DEFINITION

Under general direction, supervise subordinates in the implementation of scientific procedures pertaining to agricultural inspection assignments; direct and coordinate the operation of the entomology or plant pathology laboratories of the Agricultural Commissioner function; organize and supervise insect or plant disease regulatory programs; perform professional assignments in the classification, distribution and biology of arthropods, mollusks or plant diseases harmful to agriculture and the environment; and to do other work as required .

CLASS CHARACTERISTICS

Positions in this class are assigned to either the Entomology or the Plant Pathology Laboratory and perform difficult and complex testing and analysis or work on special projects or studies wherein protocol or procedures are not standardized . Incumbents in this class formulate and implement policies and procedures for broad, county-wide programs concerning agricultural pest prevention and plant regulation and are responsible for the direct supervision of staff who implement inspection and enforcement procedures .

EXAMPLES OF DUTIES

  1. Plans, coordinates and supervises the work of the Entomology or Plant Pathology Laboratory.
  2. Develops procedures and performs complex testing and analysis toward the specific identification of native and foreign plants and plant diseases or arthropods and mollusks encountered during regulatory inspection of agricultural products.
  3. Plans, assigns and supervises the work of staff implementing scientific procedures used in agricultural regulatory inspection programs. Assigns regulatory procedures to subordinate staff based upon results of scientific analysis; reviews results of inspection for accuracy.
  4. Directs program supervisors in the proper implementation of scientific procedures in other program areas within the Agricultural Commissioner function.
  5. Reviews scientific literature and consults with other specialists in the biology and ecology of various harmful pests to ascertain the influence of such natural factors as parasites, predators, pathogens, unusual weather, or other factors which tend to influence population levels.
  6. Maintains records on all testing done in the laboratory and/or sent to the State; records results and forwards to Inspectors; maintains a technical reference library including identification keys and pertinent information about the biology, ecology and distribution of pest species and effective control methods. Prepares new insects for sample collection catalog additions and maintains collection.
  7. Communicates with scientific peers to maintain information relative to current issues in taxonomy and systematics of injurious arthropods or plant diseases in this and other states and foreign countries.
  8. May represent the Commissioner as an information officer in areas specific to scientific issues within laboratory program functions.
  9. Operates a variety of specialized equipment including stereoscopic and compound microscopes, meters, sterilizers and other laboratory equipment

MINIMUM QUALIFICATIONS

ENTOMOLOGIST

Thorough Knowledge of:

Anatomy, physiology and development of insect pests.

Laboratory techniques and procedures used in the identification and preservation of insect pests.

Principles of systematics and taxonomy .

Resource materials providing technical information about insect pests.

PLANT PATHOLOGIST

Thorough Knowledge of:

Laboratory techniques of plant pathology and procedures used in the identification of plant diseases.

Principles of microbiology relating to plant pathogens, including bacteria, fungi and nematodes.

Plant taxonomy and morphology.

BOTH SPECIALTIES

Ability to:

Perform assignments in the identification, control and eradication of pest insects or plant disease and weed pests.

Plan, organize and conduct surveys for insect pests or plant diseases and weed detection.

Provide written and verbal information to the public, industry and other County departments and other agencies.

Plan and conduct training activities.

Use a County approved means of transportation to travel to work sites.

Education/Experience:

Two years of professional experience that required the application of the knowledges and abilities listed as minimum qualifications.

OR

Graduation from an accredited four year college or university with a major in the biological sciences .

Upper division or graduate classes in the biological sciences may be substituted for one year of the required experience on the basis of three semester units for one month of experience.

PHYSICAL REQUIREMENTS

Body mobility to walk, stoop, bend, kneel, squat and crawl to perform field inspections; strength to lift up to 40 pounds and push and pull heavy weights such as but not limited to gas canisters and large potted plants; manual dexterity to operate scales, handwrite and keyboard repetitively; speak and hear well enough to communicate clearly over the telephone and in person; vision sufficient to use a microscope and detect the presence of mites and small pests, sense of smell to detect the odor of pesticides and gasses; tolerance to work around potentially harmful pesticides and petroleum based products; stamina to stand for prolonged periods of time (two hours or more) and drive up to one hour at a time for up to four hours per day.

ENVIRONMENTAL CONDITIONS

Will be required to work in a laboratory and outside in dusty fields, around produce, insects and pests.

Classifications

County of Orange
Established: 11-18-88

ENVIRONMENTAL CONTROL SYSTEMS SPECIALIST SERIES

Class Code

Class Title

3125 Environmental Control Systems Specialist I
3126 Environmental Control Systems Specialist II

DEFINITION

Under general supervision, to design, develop, analyze and program a computerized environmental controls system to regulate air-conditioning, heating, ventilation and lighting equipment in most County buildings; to install, maintain and repair hardware supporting the system; and to do other work as required.

CLASS CHARACTERISTICS

Environmental Control Systems Specialist I is a skilled electrician who is in training to become a fully qualified environmental control systems specialist. Environmental Control Systems Specialist II has journey-level knowledge and experience in developing, maintaining and repairing a computerized environmental controls system. Environmental Control Systems Technician is a related class responsible for daily software programming and operation of on-line computer equipment controlling environmental conditions in most County buildings.

EXAMPLES OF DUTIES

  1. Evaluates design of new construction or alterations to existing buildings for energy usage, cost and conservation factors; analyzes energy conservation suggestions and discusses with foremen and craftsmen to determine potential for savings and feasibility of implementation.

  2. Provides liaison between user agencies/departments and facilities management on daily environmental control problems; recommends alternatives; implements decisions into the system.

  3. Defines control system requirements and scope of system; identifies and takes appropriate corrective actions on environmental control variations, deviations from performance norms and equipment malfunctioning; conducts tests to determine if system malfunctioning and deviations have been corrected and operating within design tolerances.

  4. Develops or requisitions control systems including electronic boards, chips and spare parts to maintain and enhance the system; adds or changes data gathering points as necessary to improve the environmental control systems; conducts tests of the circuitry, controls and switches for failures and malfunctioning. Interfaces electric and electronic controls to pneumatic control systems.

  5. Installs electrical conduits, fixtures, controls, switches, sensors and outlets according to approved codes, working from blueprints, schematic diagrams, sketches, oral and written instructions.

  6. May supervise the work of assistants or helpers.

MINIMUM QUALIFICATIONS

Environmental Control Systems Specialist

License Required

Possession of valid California Driver License, Class 3 or higher, by date of appointment.

Experience

Considerable experience and/or training which would demonstrate the application of the knowledges and abilities listed below.

Thorough Knowledge of

The principles and practices of installing, maintaining and repairing electrical systems, electronic control systems and associate mechanical equipment.

The tools and equipment used in installing, maintaining and repairing electrical wiring systems and equipment.

The NEMA specifications and requirements as related to the repair and installation of wiring systems and equipment.

The principles of building construction and operation of utility systems.

Ability to

Work as a journey-level electrician planning tasks, estimating costs and performing installation maintenance and repair on all types of electrical wiring systems and equipment operating with voltage levels up to and including 4,160 volts.

Diagnose malfunctions of electrical systems and controls and restore to specified operating standards.

Determine the scope and difficulty of a job based on interpretation of oral and written instructions, schematic diagrams, sketches or blueprints. Maintain equipment service records and prepare reports on work completed and in progress.

Understand State and local laws, ordinances, codes and regulations pertaining to electrical wiring systems and equipment installation and maintenance.

Work with hand tools and test equipment characteristic of the trade.

Environmental Control Systems Specialist II

All of the qualifications for Environmental Control Systems Specialist I, plus:

Thorough Knowledge of

Computerized energy management systems.

Computer programming principles and techniques.

Electro-mechanical controls used to regulate heating, cooling, ventilation and lighting Systems.

Ability to

Supervise assistants and helpers on various projects.

Experience

Option I

Two years of journey-level environmental control systems specialist experience.

Option II

Two years as an Environmental Control Systems Specialist I for Orange County.

Option III

Considerable experience and/or training which demonstrates the ability to function as a fully qualified Environmental Control Systems Specialist with minimum supervision.

BTW:mm

5-4-99

Classifications

County of Orange
Established: 11-18-88

ENVIRONMENTAL CONTROL SYSTEMS SPECIALIST SERIES

Class Code

Class Title

3125 Environmental Control Systems Specialist I
3126 Environmental Control Systems Specialist II

DEFINITION

Under general supervision, to design, develop, analyze and program a computerized environmental controls system to regulate air-conditioning, heating, ventilation and lighting equipment in most County buildings; to install, maintain and repair hardware supporting the system; and to do other work as required.

CLASS CHARACTERISTICS

Environmental Control Systems Specialist I is a skilled electrician who is in training to become a fully qualified environmental control systems specialist. Environmental Control Systems Specialist II has journey-level knowledge and experience in developing, maintaining and repairing a computerized environmental controls system. Environmental Control Systems Technician is a related class responsible for daily software programming and operation of on-line computer equipment controlling environmental conditions in most County buildings.

EXAMPLES OF DUTIES

  1. Evaluates design of new construction or alterations to existing buildings for energy usage, cost and conservation factors; analyzes energy conservation suggestions and discusses with foremen and craftsmen to determine potential for savings and feasibility of implementation.

  2. Provides liaison between user agencies/departments and facilities management on daily environmental control problems; recommends alternatives; implements decisions into the system.

  3. Defines control system requirements and scope of system; identifies and takes appropriate corrective actions on environmental control variations, deviations from performance norms and equipment malfunctioning; conducts tests to determine if system malfunctioning and deviations have been corrected and operating within design tolerances.

  4. Develops or requisitions control systems including electronic boards, chips and spare parts to maintain and enhance the system; adds or changes data gathering points as necessary to improve the environmental control systems; conducts tests of the circuitry, controls and switches for failures and malfunctioning. Interfaces electric and electronic controls to pneumatic control systems.

  5. Installs electrical conduits, fixtures, controls, switches, sensors and outlets according to approved codes, working from blueprints, schematic diagrams, sketches, oral and written instructions.

  6. May supervise the work of assistants or helpers.

MINIMUM QUALIFICATIONS

Environmental Control Systems Specialist

License Required

Possession of valid California Driver License, Class 3 or higher, by date of appointment.

Experience

Considerable experience and/or training which would demonstrate the application of the knowledges and abilities listed below.

Thorough Knowledge of

The principles and practices of installing, maintaining and repairing electrical systems, electronic control systems and associate mechanical equipment.

The tools and equipment used in installing, maintaining and repairing electrical wiring systems and equipment.

The NEMA specifications and requirements as related to the repair and installation of wiring systems and equipment.

The principles of building construction and operation of utility systems.

Ability to

Work as a journey-level electrician planning tasks, estimating costs and performing installation maintenance and repair on all types of electrical wiring systems and equipment operating with voltage levels up to and including 4,160 volts.

Diagnose malfunctions of electrical systems and controls and restore to specified operating standards.

Determine the scope and difficulty of a job based on interpretation of oral and written instructions, schematic diagrams, sketches or blueprints. Maintain equipment service records and prepare reports on work completed and in progress.

Understand State and local laws, ordinances, codes and regulations pertaining to electrical wiring systems and equipment installation and maintenance.

Work with hand tools and test equipment characteristic of the trade.

Environmental Control Systems Specialist II

All of the qualifications for Environmental Control Systems Specialist I, plus:

Thorough Knowledge of

Computerized energy management systems.

Computer programming principles and techniques.

Electro-mechanical controls used to regulate heating, cooling, ventilation and lighting Systems.

Ability to

Supervise assistants and helpers on various projects.

Experience

Option I

Two years of journey-level environmental control systems specialist experience.

Option II

Two years as an Environmental Control Systems Specialist I for Orange County.

Option III

Considerable experience and/or training which demonstrates the ability to function as a fully qualified Environmental Control Systems Specialist with minimum supervision.

BTW:mm

5-4-99

Classifications

County of Orange
Class Code: 1821SM
Administrative Revision: 06-26-08
Revised and Title Changed: 6-11-82
From: Associate Environmental Engineer

ENVIRONMENTAL ENGINEERING SPECIALIST

DEFINITION

Under direction, to supervise or coordinate specialized technical studies, research, surveys and investigations in specific programs designed to monitor, maintain, or improve the quality of environmental factors relative to water quality, air, acoustical, energy, biological resources or land transportation; to supervise and train professional and technical personnel; and to do other work as required.


CLASS CHARACTERISTICS

Incumbents in this class perform, review or supervise the review of major projects, plans, research and studies requiring specialized professional knowledge of Federal, State and County regulations, laws and codes relating to specific environmental programs.


EXAMPLES OF DUTIES

  1. Plans, organizes, reviews, supervises and trains subordinates engaged in monitoring, maintenance and improvement of environmental standards; supervises technical investigations and the preparation of detailed reports related to those standards.
  2. Coordinates, reviews, supervises and approves plan checking for compliance with County policy, ordinances, State statutes and Federal guidelines, which relate to environmental standards; studies proposed changes which impact environmental standards and makes recommendations as to their approval, disapproval or modification.
  3. Evaluates research and technical studies and makes analyses of projects for compliance with State statutes and with methodologies used in establishment of County environmental standards.
  4. Confers with architects, engineers, planners and with professional staff members of other agencies/departments during preliminary consideration of design parameters for major environmental projects.
  5. Interviews job applicants, hires trains and evaluates professional and subprofessional employees; recommends promotions, demotions and disciplinary action (some assignments).


MINIMUM QUALIFICATIONS

Education/Experience

Considerable education/experience which demonstrates application of the knowledge and ability requirements listed below.


Thorough Knowledge of

Principles of environmental planning.

Principles and practices of science and engineering related to environmental issues.

Physical, social and economic implications involved with environmental science engineering or environmental planning.

Federal, State and County regulations governing a designated field of specialization such as environmental regulations.

Methods and systems used for the statistical analyses of environmental factors.


General Knowledge of

Principles of supervision and training (some assignments).

Principles of data processing systems (some assignments).


Ability to

Plan, organize and direct the work of subordinate professional or technical staff.

Perform or direct the preparation of difficult or complex technical research and studies of a specialized nature.

Establish and maintain effective working relations with representatives of other divisions, agencies or contractors, developers and the general public.

Work on complex assignments with very little supervision. Prepare written technical reports involving mathematical and/or statistical computations.

Use a County-approved means of transportation to travel to and from field locations.


Certification

Specific professional certification may be required for some assignments.

Classifications

County of Orange
Class Code: 5108
Administratively Revised and
Title Changed: 1-1-89
From: Environmental Health
Sanitarian
Revised: 11-14-06

ENVIRONMENTAL HEALTH SPECIALIST I

DEFINITION

Under general supervision to conduct inspections and investigations involving the enforcement and interpretations of environmental health laws and regulations; to provide consultation and educational services to various businesses and the general public; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents are given complete responsibility for all inspection work and public educational activities within an assigned geographical area. Incumbents in this position perform general County wide inspectional duties.

EXAMPLES OF DUTIES

  1. Inspects and enforces the requirements of the California Uniform Retail Food Facilities Law in food handling, public and semi-public swimming pools, hotels, motels, apartments, and other housing units, schools and hospitals, and recreational areas.
  2. Checks for and determines significant variance from approved conditions in matters such as temperature of food, equipment design, ventilation, lighting, structural design and sanitation, and recommends corrective measures; issues inspection reports, notices to correct, and health permits.
  3. Investigates citizens complaints related to environmental health problems; conducts preliminary epidemiological surveys in suspected cases of food, water, or vector-borne illness.
  4. Conducts surveys to determine environmental health needs or success of previous or present programs; assists in the review and evaluation of environment impact reports.
  5. Advises business owners, architects, engineers, builders, employees, and other members of the public on interpretation and conformity to applicable laws and regulations; gives educational material and lectures to interested groups.
  6. Coordinates enforcement activities and maintains liaison with city enforcement agencies such as building and public works departments and fire and police departments.
  7. May investigate health problems related to or resulting from rodents, flies, fleas, roaches, and other insects.
  8. Prepares reports and correspondence; may assist in the gathering and preparation of legal evidence and present evidence and testimony in court proceedings.
  9. Manages assigned workload and completes the identified mandates for the program

MINIMUM QUALIFICATIONS

General Knowledge of:

Basic principles of food science and technology such as food quality and its measurement, disposal of food wastes, food-borne infections and intoxicants and the technological aspects of processing and preserving foods.

Principles and practices of inspection, detection, and sanitary control of food processing, water quality, solid wastes and vector problems.

Major principles and practices of environmental health as it relates to institutional environments (hospitals, schools, etc.) and consumer protection.

Basic community health problems and governmental programs designed to control such health problems as solid waste disposal, water pollution, noise control and vector control.

Some Knowledge of:

The laws and regulations governing environmental health in California.

Design of food processing systems including types of materials used and their location in relation to public health needs.

Principles and methods of designing research studies such as data sources and collection methods necessary to obtain information on various public health and sanitation programs and problems.

Ability to:

Plan and carry out field work without direct supervision.

Detect unsanitary conditions and obtain compliance with current environmental sanitation standards.

Communicate and interact in situations requiring instruction, persuasion and counseling; participate in conferences, group discussions and individual interviews.

Define problem areas; collect, interpret and evaluate data and draw valid conclusion.

Learn and apply various laws and regulations involving changing standards in the environmental health field.

Coordinate visual observation and oral or written communications into concise descriptive, written or oral formats that reflect continuity of thought and effectively convey concepts or conclusions.

Use a computer to enter and retrieve data, and prepare reports and documents.

Use a County-approved means of transportation to travel to work sites.

LICENSE/REGISTRATION REQUIREMENTS

Possession of a valid certificate of registrations as an Environmental Health Specialist issued by the State of California.

Possession of a valid California Driver License may be required for some assignments.

 

VLH:mm
7-23-99

Classifications

County of Orange
Class Code: 5112HP
Previous Revision: 12-19-95
Revised: 11-14-06

ENVIRONMENTAL HEALTH SPECIALIST II

DEFINITION

Under direction, to perform technical assignments in a complex and specialized health field; to conduct surveys and studies, develop programs and give consultation in a broad environmental health field; to serve in a lead capacity; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this position perform difficult, complex and specialized inspections.

Areas of specialization include, but are not limited to, water quality control, food protection, consumer protection, food vehicles, plan check, childhood lead prevention, wholesale food facility inspections and general environmental quality.

EXAMPLES OF DUTIES

Based on assignment, may perform any combination of the following duties:

  1. Conducts specialized studies, investigations, inspections and makes recommendations as to findings; compiles information, evaluates present procedures and drafts proposed ordinances, division policies, regulations and guidelines in the area of specialization; may review and make recommendations involving environmental impact reports, and new legislation.
  2. Plans and conducts in-service and public education training programs; recommends program goals and assists in the implementation of County-wide sanitation programs; attends and addresses public meetings, educational conferences and symposium.
  3. Assist staff in resolving the more complex field problems; assists with training of new district staff; consults with Supervising Environmental Health Specialists and/or the Program Manager regarding key or emergency situations.
  4. Prepares various reports and maintains manuals, forms, pamphlets, files and other material for division and other governmental agencies.
  5. Investigates practices and precedents of other governmental agencies in the field of specialization to compile useful information for County programs.
  6. Manages assigned workload and completes the identified mandates for the program.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

The area of specialty, including its technology, principles, methods, problems and investigative techniques as they relate to environmental health.

The laws, regulations, codes and policies and procedures governing the area of specialization.

General Knowledge of:

Principles and procedures of research methods, such as statistical sampling and analysis; data sources and collection methods to obtain information on various public health and sanitation programs and problems.

Major principles of environmental health.

Some Knowledge of:

The functions of governmental agencies and community organizations as they relate to environmental health.

Ability to:

Apply knowledge of a specialized and complex nature in the development and maintenance of various environmental health programs.

Plan and develop specialized environmental health projects including designing of the program objectives, procedures and materials.

Define problem areas; collect; interpret and evaluate data; use principles of inductive and deductive reasoning to validate conclusions and define and select alternatives; plan, coordinate and initiate action necessary to implement recommendations.

Communicate and interact in situations requiring instruction, and persuasion; participate in conferences, and group discussions.

Coordinate visual observation and oral or written communications into concise, descriptive, written or oral formats that reflect continuity of thorough and effectively convey concepts or conclusions.

Read and understand complex materials, such as laws, codes and technical reports.

Use a computer to enter and retrieve data, and prepare reports and documents.

Use a County-approved means of transportation to travel to field sites.

Experience

Two years of experience that can be directly related to the knowledges and abilities listed as minimum qualifications. Education or training beyond that required for Environmental Health Specialist and directly related to the knowledges and abilities may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

LICENSE/REGISTRATION REQUIREMENTS

Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California.

Possession of a valid California Driver License may be required for some assignments.

 

DBL:mm
12-02-95

Classifications

County of Orange
Class Code: 5102GE
Previous Revision: 12-19-95
Revised: 11-14-06

ENVIRONMENTAL HEALTH AID

DEFINITION

Under general supervision, to perform routine and repetitive tasks associated with environmental public health services; to assist specialists in nontechnical tasks; and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists in collecting and logging in water and air samples from pre-designated field locations; drives County Vehicle to sample locations; makes pick up and deliveries for Environmental Health.
  2. Conducts inspections of certified used oil recycling centers.
  3. Assists with the coordination, development, and management of community educational programs and events.
  4. Assists with the development and implements a comprehensive school education program incorporating Used Oil Recycling Awareness and establish additional certified used oil recycling centers.
  5. Works with and coordinates activities with other Used Oil Recycling Programs staff.

 

MINIMUM QUALIFICATIONS

Ability to:

Deal tactfully and courteously with the public.

Read signs, labels, work schedules and simple instructions in English.

Understand and follow oral directions in English and speak English sufficiently to communicate clearly to the public.

Write legibly and accurately transfer information from records.

Count, add and subtract small numbers.

Use a computer to look up and enter information, operate photo copier, fax and other office equipment.

Use a County approved-means of transportation to travel to work sites.

LICENSE REQUIREMENT

Possession of a valid California Driver License may be required for some assignments.

 

DBL:mm
12-02-95

Classifications

County of Orange
Class Code: 5120
Previous Revision: 10-19-82
Revised: 11-14-06

ENVIRONMENTAL HEALTH ENGINEERING SPECIALIST

DEFINITION

Under direction, to plan organize and direct the Water Quality Programs; to perform technical evaluation and analysis of complex water or waste issues; to insure compliance with appropriate Federal, State and County laws and regulations; and to do other work as required.

CLASS CHARACTERISTICS

This position reports to the Assistant Director of Environmental Health. The position is distinguished by the use of independent judgment in applying human biology, chemistry and engineering principles to the resolution of water quality problems. This position is distinguished from the Supervising Environmental Health Specialist I and II by the responsibility for significantly more complex programs requiring the use of engineering technology.

EXAMPLES OF DUTIES

Water Quality Control Program

Plans, directs and coordinates a complex and highly technical County-wide Water Quality Program; performs water quality planning and monitoring activities; determines present and projected quality of water; evaluates suitability of water for beneficial uses; determines measures needed to correct or prevent water quality impairment; conducts investigations and studies into causes of water quality problems and environmental impairment; reviews and approves new construction plans and environmental impact reports on water supply or disposal projects; performs calculations to determine if necessary engineering design criteria have been met; supervises, trains and advises subordinates in unusual or difficult sanitary engineering problems and application of health engineering principles to evaluate water, sewage, cross connection, water oriented recreational projects and land development plans; advises State and regional agencies on water quality control matters; enforces Federal and State Safe Drinking Water regulations; evaluates and approves waste water reclamation and reuse projects.

MINIMUM QUALIFICATIONS

Thorough Knowledge of:

The area of specialty, including its technology, principles, methods and problems as they relate to environmental health.

Laws, regulations and codes governing the assigned area.

Principles, procedures and investigative techniques governing the assigned area.

General Knowledge of:

Principles and procedures of research methods, such as statistical sampling and analysis.

Data sources and collection methods necessary to obtain information on various public health problems.

Major principles of environmental health.

Ability to:

Direct and coordinate a program of research, investigation and enforcement in the area of responsibility.

Train, direct, control and evaluate a subordinate group and maintain consistency with program objectives and standards with a minimum of control and direction.

Technically assist staff on the more complex environmental health problems in the area of responsibility.

Define problem areas; collect, interpret and evaluate data and draw valid conclusions.

Communicate and interact in situations requiring instruction, persuasion and counseling, participate in conferences, group discussions and individual interviews.

Coordinate visual observation and oral or written communications into concise, descriptive, written or oral formats that reflect continuity of thought and effectively convey concepts or conclusions.

Use a computer to enter and retrieve data, and prepare reports and documents.

Experience

Considerable experience that can be directly related to the above knowledges and abilities.

LICENSE/REGISTRATION REQUIREMENTS

Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California.

Possession of a valid California Driver License may be required for some assignments.

 

DS:mm
7-28-99

Classifications

County of Orange
Revised: 11-15-91
Established: 3-22-83

Class Code Class Title
1761 Environmental Resources Specialist I
1762 Environmental Resources Specialist II

DEFINITION

Under direction, to perform a variety of assignments in programs designed to monitor, maintain, or improve the quality of environmental factors related to the County's land and water resources; to perform chemical analysis and evaluate field monitoring methods; to participate in preparing and presenting environmental studies and reports; and to do other work as required.

CLASS CHARACTERISTICS

Environmental Resources Specialist I is a trainee class for employees who do not possess the necessary experience to qualify as an Environmental Resources Specialist II. There is no permanent status in this class. Probation is twelve months. Incumbents who have not been promoted prior to the end of the probation period will have failed probation. Incumbents in this class are given supervised assignments which would escalate and/or increase in difficulty and independence to the level of project responsibility expected of the journey level, Environmental Resources Specialist II.

Incumbents at the Environmental Resources Specialist II level, perform the more complex sampling and chemical analysis tests and acts as leaderworker/coordinator for ongoing monitoring programs. Incumbents participate in the development and implementation of environmental projects and programs related to land and water quality problems and issues and typically have project/program responsibilities requiring significant public contact and consultant/agency coordination. The next higher level of Environmental Resources Specialist III is a specialist responsible for responding to and investigating water pollution and hazardous materials problems and enforcing pertinent ordinances and laws.

EXAMPLES OF DUTIES (may vary with level and assignment)

  1. Collects inorganic and organic samples in flood control channels, basins, lakes, wells, underground pipelines, and other structures and adjacent waterways.

  2. Performs common and specialized chemical and physical analysis of various compound substances in water, waste water, soils, sediments and other environmental samples; evaluates accuracy and significance of analysis performed by contract laboratories and prepares standard samples to test accuracy of their work; may appear as expert witness in court or official hearings to explain water pollution data and related test procedures.

  3. Performs research and prepares technical environmental reports, making determinations as to probable effects of changes in the environment along with recommendations for solving or mitigating environmental impact; identifies and defines the probable impact of proposed engineering or planning projects.

  4. Performs inspections, investigations and surveillance of environmental problems in compliance with current governmental policies, codes and guidelines.

  5. Participates in designing, developing, implementing and modifying various environmental projects and programs to monitor compliance and maintain or improve the quality of environmental resources; acts as a coordinator and liaison to other EMA units, county agencies/departments, State and Federal agencies, private industry, consultants and others on assigned projects and programs.

  6. Designs, obtains and maintains laboratory and field equipment including computer based hydrologic and meteorologic data systems for flood management.

  7. May train less experienced personnel in water quality monitoring and assist in guiding their work.

  8. Participates in the operation and maintenance of domestic water treatment facilities.

MINIMUM QUALIFICATIONS

Environmental Resources Specialist I

General Knowledge of

Methods of scientific research and analysis.

Chemical laboratory methods, equipment, materials and facilities.

Basic principles of environmental, biological, or physical sciences.

Common hazards of operating chemical laboratory equipment and appropriate safety precautions.

Principles and techniques of preparing oral, written and graphic reports.

Some Knowledge of

Laws and regulations governing environmental resources.

Methods of gathering, compiling and retrieving statistical data.

Basic principles of data processing systems.

Ability to

Perform common chemical and physical analysis of various compound substances in water, waste water and other environmental samples.

Collect and/or prepare various organic and inorganic substances in the laboratory or field.

Conduct research using field investigations and studies.

Make and record accurate scientific observations.

Performs mathematical and algebraic calculations required in chemical analysis.

Understand and follow technical and complex oral and written instructions.

Establish and maintain effective working relationships with associates, members of the public and governmental agencies.

Learn basic principles of data processing and management.

Prepare and present oral and written studies and reports.

Use a County approved means of transportation to travel to work sites.

Perceive colors normally and make olfactory distinctions.

Environmental Resources Specialist II

Thorough Knowledge of

Principles and laboratory applications of organic and inorganic chemistry.

Chemical and laboratory methods, equipment, facilities and materials including common hazards and appropriate safety precautions for operation of chemical laboratory equipment.

General Knowledge of

Principles of land and water quality including technical aspects of planning, engineering, environmental monitoring and environmental management.

Laws and regulations governing environmental quality.

Basic principles of data processing systems.

Methods and systems used for statistical analysis of environmental factors.

Ability to

Define and identify environmental problem areas; collect, interpret and evaluate data and draw valid conclusions.

Collect, prepare and test various organic and inorganic substances in the laboratory or field for chemical analysis.

Apply appropriate laws, regulations, and codes involving changing standards in the environmental field.

Establish and maintain effective working relationships with associates, members of the public and governmental agencies.

Develop, prepare and present written technical reports involving mathematical and/or statistical computation.

Perform mathematical and algebraic calculations required in chemical analysis.

Use a County approved means of transportation to travel to work sites.

Perceive colors normally and make olfactory distinctions.

Education/Experience

Environmental Resources Specialist I

Education

Educational background which includes a minimum of 30 upper division semester units in environmental, biological or physical science or a related science field.

Environmental Resources Specialist II

In addition to the education listed above, one year of technical experience which would have applied or developed the required knowledges and abilities.

License Required

Environmental Resources Specialist II

Possession of a State of California Water Treatment Plant Operator Certificate, Grade II or higher within one year of appointment.

CDS:smb

Classifications

County of Orange
Revised: 11-15-91
Established: 3-22-83

Class Code Class Title
1761 Environmental Resources Specialist I
1762 Environmental Resources Specialist II

DEFINITION

Under direction, to perform a variety of assignments in programs designed to monitor, maintain, or improve the quality of environmental factors related to the County's land and water resources; to perform chemical analysis and evaluate field monitoring methods; to participate in preparing and presenting environmental studies and reports; and to do other work as required.

CLASS CHARACTERISTICS

Environmental Resources Specialist I is a trainee class for employees who do not possess the necessary experience to qualify as an Environmental Resources Specialist II. There is no permanent status in this class. Probation is twelve months. Incumbents who have not been promoted prior to the end of the probation period will have failed probation. Incumbents in this class are given supervised assignments which would escalate and/or increase in difficulty and independence to the level of project responsibility expected of the journey level, Environmental Resources Specialist II.

Incumbents at the Environmental Resources Specialist II level, perform the more complex sampling and chemical analysis tests and acts as leaderworker/coordinator for ongoing monitoring programs. Incumbents participate in the development and implementation of environmental projects and programs related to land and water quality problems and issues and typically have project/program responsibilities requiring significant public contact and consultant/agency coordination. The next higher level of Environmental Resources Specialist III is a specialist responsible for responding to and investigating water pollution and hazardous materials problems and enforcing pertinent ordinances and laws.

EXAMPLES OF DUTIES (may vary with level and assignment)

  1. Collects inorganic and organic samples in flood control channels, basins, lakes, wells, underground pipelines, and other structures and adjacent waterways.

  2. Performs common and specialized chemical and physical analysis of various compound substances in water, waste water, soils, sediments and other environmental samples; evaluates accuracy and significance of analysis performed by contract laboratories and prepares standard samples to test accuracy of their work; may appear as expert witness in court or official hearings to explain water pollution data and related test procedures.

  3. Performs research and prepares technical environmental reports, making determinations as to probable effects of changes in the environment along with recommendations for solving or mitigating environmental impact; identifies and defines the probable impact of proposed engineering or planning projects.

  4. Performs inspections, investigations and surveillance of environmental problems in compliance with current governmental policies, codes and guidelines.

  5. Participates in designing, developing, implementing and modifying various environmental projects and programs to monitor compliance and maintain or improve the quality of environmental resources; acts as a coordinator and liaison to other EMA units, county agencies/departments, State and Federal agencies, private industry, consultants and others on assigned projects and programs.

  6. Designs, obtains and maintains laboratory and field equipment including computer based hydrologic and meteorologic data systems for flood management.

  7. May train less experienced personnel in water quality monitoring and assist in guiding their work.

  8. Participates in the operation and maintenance of domestic water treatment facilities.

MINIMUM QUALIFICATIONS

Environmental Resources Specialist I

General Knowledge of

Methods of scientific research and analysis.

Chemical laboratory methods, equipment, materials and facilities.

Basic principles of environmental, biological, or physical sciences.

Common hazards of operating chemical laboratory equipment and appropriate safety precautions.

Principles and techniques of preparing oral, written and graphic reports.

Some Knowledge of

Laws and regulations governing environmental resources.

Methods of gathering, compiling and retrieving statistical data.

Basic principles of data processing systems.

Ability to

Perform common chemical and physical analysis of various compound substances in water, waste water and other environmental samples.

Collect and/or prepare various organic and inorganic substances in the laboratory or field.

Conduct research using field investigations and studies.

Make and record accurate scientific observations.

Performs mathematical and algebraic calculations required in chemical analysis.

Understand and follow technical and complex oral and written instructions.

Establish and maintain effective working relationships with associates, members of the public and governmental agencies.

Learn basic principles of data processing and management.

Prepare and present oral and written studies and reports.

Use a County approved means of transportation to travel to work sites.

Perceive colors normally and make olfactory distinctions.

Environmental Resources Specialist II

Thorough Knowledge of

Principles and laboratory applications of organic and inorganic chemistry.

Chemical and laboratory methods, equipment, facilities and materials including common hazards and appropriate safety precautions for operation of chemical laboratory equipment.

General Knowledge of

Principles of land and water quality including technical aspects of planning, engineering, environmental monitoring and environmental management.

Laws and regulations governing environmental quality.

Basic principles of data processing systems.

Methods and systems used for statistical analysis of environmental factors.

Ability to

Define and identify environmental problem areas; collect, interpret and evaluate data and draw valid conclusions.

Collect, prepare and test various organic and inorganic substances in the laboratory or field for chemical analysis.

Apply appropriate laws, regulations, and codes involving changing standards in the environmental field.

Establish and maintain effective working relationships with associates, members of the public and governmental agencies.

Develop, prepare and present written technical reports involving mathematical and/or statistical computation.

Perform mathematical and algebraic calculations required in chemical analysis.

Use a County approved means of transportation to travel to work sites.

Perceive colors normally and make olfactory distinctions.

Education/Experience

Environmental Resources Specialist I

Education

Educational background which includes a minimum of 30 upper division semester units in environmental, biological or physical science or a related science field.

Environmental Resources Specialist II

In addition to the education listed above, one year of technical experience which would have applied or developed the required knowledges and abilities.

License Required

Environmental Resources Specialist II

Possession of a State of California Water Treatment Plant Operator Certificate, Grade II or higher within one year of appointment.

CDS:smb

Classifications

County of Orange
Class Code: 1763
Revised: 11-15-91
Previous Revision: 3-22-91

ENVIRONMENTAL RESOURCES SPECIALIST III

DEFINITION

Under direction, to evaluate and investigate a variety of environmental problems requiring interpretation and implementation of laws and regulations; to enforce water pollution regulations including Orange County Industrial Waste Ordinance; to provide consultation and information services to governmental agencies and private industry; to respond to priority liquid, solid or hazardous waste problems; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform as technical consultants in water quality, hazardous and solid waste control activities. Incumbents respond to and investigate water pollution and hazardous waste problems which impact environmental quality. This class differs from Supervising Environmental Resources Specialist in that the latter has supervisory responsibility for a unit performing environmental studies and water quality monitoring. The lower level of Environmental Resources Specialist II focuses primarily on sampling and chemical analysis related to projects and programs designed to improving environmental conditions.

EXAMPLES OF DUTIES

  1. Inspects industrial and related waste discharges; reviews requests for permits to emit wastes, stipulates conditions or limitations and issues permits; enforces compliance under Orange County Industrial Waste Ordinance and cites violators, indicates methods of correction, collects evidence for enforcement action and initiates legal action or permit revocation proceedings if reason for violation is not rectified; investigates complaints related to water pollution and other environmental factors; may appear as expert witness at court and official hearings.

  2. Responds to incidents involving the spill or release of industrial or hazardous waste and materials affecting County managed environmental resources and facilities; advises on spill containment, clean up procedures and control of waste and monitors effect on ground and surface water; approves level of final clean up of EMA facilities.

  3. Plans and executes water quality and water pollution management studies; investigates sources of water pollution to determine the nature and character of contaminants; evaluates conditions and recommends appropriate course of action; aids in the implementation of area-wide water pollution control programs.

  4. Acts as liaison to other EMA units, to County agencies/departments, to State and Federal agencies, to private industry and to others to coordinate, explain and confer on water quality control and related matters; represents the Agency at Regional Water Quality Control Board meetings.

  5. Determines scope of data required to develop recommendations on water quality problems; researches and analyzes technical chemical, engineering, biological and related information; assesses significance of test results and other facts and prepares detailed reports.

  6. Prepares periodic reports of water quality control activities; keeps records, maintains files and prepares correspondence.

  7. Designs, develops and implements monitoring programs to maintain surveillance of water quality; collects ground, surface, sewage and discharge water samples and determines type and extent of analysis needed; performs field and laboratory analysis.

  8. Participates in the operation and maintenance of domestic water treatment facilities and administers hazardous materials regulatory compliance activities for EMA facilities.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Effects of a wide variety of waste materials and natural substances on the environment.

Monitoring instruments and techniques as applied to meeting industrial waste disposal regulations.

Methods and systems used for statistical analysis of environmental factors.

General Knowledge of

Biological science, soil science, engineering, hydrology, chemistry or biochemistry as applied to industrial waste processes.

Federal, State and County laws and regulations governing water quality and water pollution.

Methods of taking water samples, performing field and laboratory tests and interpreting them.

Ability to

Effectively investigate and enforce compliance with County and other water pollution laws and ordinances.

Operate water sampling devices, make field and laboratory tests and interpret results.

Evaluate available methods of water pollution control and make recommendations.

Interpret laws, rules and regulations pertaining to industrial waste as applied to ground and surface waters.

Respond to industrial or hazardous waste spills; assess risks to the environment; and advise and coordinate clean up procedures.

Read and interpret plans and blueprints.

Operate water pollution monitoring instruments.

Meet with and coordinate water pollution control programs with representatives of other public agencies and the public.

Prepare clear and concise technical reports.

Speak before large groups of people.

Use a County-approved means of transportation to travel to work sites.

Perceive colors normally and make olfactory distinctions.

Education

Educational background which includes a minimum of 30 upper division semester units in environmental, biological or physical science or a related science field.

Experience

Two years of technical experience which would have applied or developed the required knowledges or abilities.

License Required

Possession of a State of California Water Treatment Plant Operator Certificate, Grade II or higher.

CDS:mm

4-28-99

Classifications

County of Orange
Class Code: 8366HP
Established: 01-07-98

EPIDEMIOLOGIST

DEFINITION

Under general supervision, to plan, organize, and conduct assigned epidemiological investigations, field studies and surveillance to determine the patterns of disease in the community; to coordinate these activities with other health services; to make recommendations regarding the possible causation of diseases and disease processes, their correlation with other community conditions, and the control of epidemics and eradication of disease; and to do other work as required.

CLASS CHARACTERISTICS

A position in this class performs epidemiological research at an experienced professional level under supervision of a higher level research or medical supervisor. It differs from Research Analyst III by the specialized nature of projects requiring epidemiological knowledge.

EXAMPLES OF DUTIES

  1. Coordinates and participates in epidemiologic studies and surveillance programs, recommending methods, areas and extent of investigation of communicable disease, diseases associated with environmental factors, and general health conditions.

  2. Reviews and monitors case reports, health statistics, demographic information and the results of laboratory tests to identify possible disease trends, locations and sources. Advises the Sr. Epidemiologist, the Medical Director, Communicable Disease Control and Epidemiology, and others regarding potential or active epidemic findings and trends. As assigned, serves as a resource and technical consultant on epidemiology to physicians, nurses, public health officials and the public.

  3. Assists in the design of, and oversees implementation and operation of data systems for the monitoring of disease status and trends.

  4. On assigned projects, trains, and coordinates staff in the investigation of epidemics and outbreaks of communicable disease, patterns of other disease processes and health-related conditions, and the analysis of information from multiple sources.

MINIMUM QUALIFICATIONS

Licenses/Certificates

A valid California Driver’s license.

Thorough Knowledge of

Environmental, agent and host factors associated with the occurrence of diseases, modes of disease transmission and epidemic patterns of disease in the community Epidemiological features of infections and infestations and zoonoses significant to public health.

Sophisticated design methodology and statistical methods used in epidemiological studies, including case control and cohort studies, and clinical trials. Availability, uses and limitations of demographic data. Application of manual and automated systems for storage, retrieval and analysis of data.

Current epidemiological and related literature.

Federal, State and local Laws and regulations pertaining to public health practice and administration.

Computer programming and processing methods to organize and display a wide variety of complex statistics.

Ability to

Design epidemiological studies, surveillance systems and investigative programs; define problem areas, perform and supervise the collection and quality control of data.

Analyze, evaluate and interpret data, identify patterns of disease processes and recommend actions to the Senior Epidemiologist.

Read, interpret and analyze technical, medical, demographic and statistical data and laboratory reports.

Communicate effectively orally and in writing with personnel at all levels of the organization, other health officials, representatives of other agencies and the public. Prepare clear and concise reports and recommendations.

Establish and maintain cooperative relationships with physicians, colleagues, and public health staff.

Education/Experience

A master’s degree from an accredited college or university with specialization in epidemiology, biostatistics, or a related field and one year of experience in designing and conducting studies and interpreting epidemiologic or demographic data.

OR

A bachelor’s degree in a public health related field plus three years of the above required experience.

Physical Requirements

Vision sufficient to read fine print and computer screens; manual dexterity to write and/or operate a keyboard; speak and hear well enough to converse in person and over the phone; body mobility to access a standard office environment and a vehicle, walk, climb stairs, stoop, bend and kneel; strength to lift and carry boxes of presentation materials weighing up to 25 pounds.

Environmental Conditions

Will be required to: work in an office environment; work with changing deadlines and priorities. May be required to conduct site inspections in response to reports of disease outbreaks. May be exposed to communicable diseases, such as measles and influenza.

DBL:rb

10-2-98

Classifications

County of Orange
Class Code: 3324
Revised: 10-24-72
Established: 3/64

EQUIPMENT MECHANIC

DEFINITION

Under supervision, to perform journeyman level work in overhauling and repairing heavy construction equipment and trucks powered by gasoline or diesel fuels; and to do other work as required.

EXAMPLES OF DUTIES

  1. Examines and locates mechanical defects in a wide variety of road and construction equipment, including diesel and gasoline powered trucks, tractors, motor graders and power shovels.

  2. Makes major and minor mechanical repairs; disassembles, repairs or replaces work parts, fits new parts and adjusts in engine’s oil, water and fuel pumps, carburetors and fuel injectors, governors, starting motors, clutches, transmissions, differentials, brakes and steering gear.

  3. Repairs track layer tractors, checking and replacing rollers, pins and bushings.

  4. Times and adjusts gasoline and diesel engines, replaces electrical wiring.

  5. Overhauls hydraulic systems and steering assemblies on motor graders and tractors.

  6. Prepares time and material records.

  7. Performs acetylene and electric welding.

  8. May supervise mechanic helpers in some assignments.

MINIMUM QUALIFICATIONS

General knowledge of

Techniques and methods of overhauling and repairing heavy gasoline and diesel powered equipment and related components including engines, carburetors, electrical systems and transmissions.

Theory, care and operation of gasoline and diesel powered internal combustion engines and mechanical components for the maintenance and repair of heavy and other mechanical equipment.

Methods, materials, tools and equipment of the trade and their use in the maintenance and repair of heavy and other mechanical equipment.

Preventive maintenance inspection methods.

Ability to

Diagnose mechanical troubles and determine appropriate maintenance work.

Repair and overhaul heavy gasoline and diesel powered equipment and related components with a minimum of supervision.

Prepare simple records as completing work orders and logging completed work in individual vehicle folders.

Read, understand and follow oral instructions and written directives such as factory service bulletins, equipment manuals and memorandums.

Advise and check the work of helpers.

Experience/Education

Two years of technical experience which demonstrates possession of the required knowledges and abilities.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of technical experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class III or higher. (Class I may be required for some assignments.)

RC:mm

5-5-99

Classifications

County of Orange
Class Code: 3325
Revised and Title Changed: 10-24-72
From: Equipment Mechanic Leadman
Established: February 8, 1972

EQUIPMENT MECHANIC LEADWORKER

DEFINITION

Under general supervision, to assign and give lead supervision to journeyman mechanics and helpers in repairing and servicing a variety of heavy construction equipment and trucks; to personally perform journeyman level work; and perform other duties as required.

CLASS CHARACTERISTICS

Incumbents in this class function in a lead capacity directing the work of equipment mechanics, helpers and other classes engaged in the maintenance and repair of heavy equipment.

EXAMPLES OF DUTIES

  1. Assigns and supervises the work of equipment mechanics and helpers engaged in the maintenance and repair of heavy equipment.

  2. Makes inspections of emergency requests in the field and determines the nature of equipment failures, extensiveness of repairs, tools and material needed to accomplish repairs and the feasibility of effecting repairs on site.

  3. Performs journeyman level work in determining the nature of equipment failure and makes necessary repairs.

  4. Reviews work priorities and technical and supervisory problems with unit supervisors.

  5. Orders necessary parts and material to perform maintenance and repair of equipment.

  6. Maintains records of work performed and parts and material used.

  7. Advises heavy equipment operators regarding unique mechanical capabilities of equipment
    and operating techniques that could reduce the frequency of repair.

MINIMUM QUALIFICATIONS

Thorough knowledge of

Techniques and methods of overhauling and repairing heavy gasoline and diesel powered equipment and related components including engines, carburetors, electrical systems and transmissions.

Theory, care and operation of gasoline and diesel powered internal combustion engines and mechanical components for the maintenance and repair of heavy and other mechanical equipment.

Methods, materials, tools and equipment of the trade and their use in the maintenance and repair of heavy and other mechanical equipment.

General knowledge of

Preventative maintenance inspection methods.

Principles of supervision.

Ability to

Diagnose mechanical troubles and determine appropriate maintenance work. Repair and overhaul heavy gasoline and diesel powered equipment and related components with a minimum of supervision.

Prepare and maintain records of work orders, work completed, parts and materials used.

Supervise and train employees.

Read and interpret factory service bulletins, equipment manuals and memorandums.

Experience/Education

Three years of technical experience which demonstrates possession of the required knowledges and abilities.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of technical experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

License Required

Possession of or ability to obtain before date of appointment a valid California Driver License, Class III or higher. (Class I may be required for some assignments.)

RC:mm

5-5-99

Classifications

County of Orange
Administrative Revision: 12-11-90
Revised: 5-9-86
Previous Revision: 9-19-72
Equipment Operator Trainee
Established: 5-9-86

3526 Equipment Operator
3527 Equipment Operator Trainee

DEFINITION

Equipment Operator

Operates trucks up to and including 10 wheel dumps used in hauling a variety of material; operates rollers, light wheel and track laying tractors and other light equipment used in the maintenance of roads, channels, parks and beaches; may lead crews of various sizes to accomplish projects and performs other work as required.

Equipment Operator Trainee

This is a trainee level for the Power Equipment Operator I and the Landfill Equipment Operator I. There is no permanent status in this class. Probation is twelve months. Incumbents who have not been promoted prior to the end of the probationary period will have failed probation.

Learns to operate heavy equipment such as dozer, compactor, grader, scraper, large backhoe, truck and trailer combinations and other equipment specified at the Power Equipment Operator I or Landfill Equipment Operator I levels.

EXAMPLES OF DUTIES

Equipment Operator

Load haul trucks with a variety of materials; determine routes for hauling materials to and from sites; unload/spread material; compact material.

Fill water tanks at landfill sites; water down dusty areas; water vegetation, wash streets, flush drains; spread fertilizer; spray water, oil and chemicals.

Order and record use of various materials (asphalt, oil, etc.).

Construct and maintain park/beach recreational areas; clean debris from roadways, ditches, culverts, park and beach areas.

Direct traffic, place traffic control devices as needed for projects; direct haul trucks to dump sites.

Lead small crew on particular jobs.

Maintain and repair minor items on equipment; record hours worked, equipment use, equipment maintenance, etc.

Record project information: hours, pass miles, materials, personnel, equipment.

Sweep roads, taxiways and parking areas.

May be required to pull a trailer.

MINIMUM QUALIFICATIONS

Equipment Operator and Equipment Operator Trainee

Some Knowledge of

Safe work practices in operating equipment.

Traffic safety regulations.

Preventive maintenance of equipment.

Ability to

Understand and follow oral and written instructions.

Coordinate eye, hand and foot movements in operating equipment.

Maintain equipment and make minor field repairs and adjustments necessary to keep equipment in operation during a project.

Prepare and maintain operating and other records required by the equipment and project assigned.

Equipment Operator In addition to the above...

Some Knowledge of

Single unit trucks, dump trucks, wheel and track laying tractors, rollers and other specialized light equipment.

Ability to

Operate single unit trucks, wheel and track laying tractors, rollers and other light equipment safely to accomplish a task.

Experience

Equipment Operator and Equipment Operator Trainee

Some experience which demonstrates the knowledges and abilities required for the particular class.

License Required

EMA only:

Possession of a valid Class A California Driver License is required before the date of appointment and while employed in this classification.

Other agencies/departments:

Possession of a valid California Driver License, Class C or higher, is required before the date of appointment and while employed in this classification.

RS:smb

Classifications

County of Orange
Administrative Revision: 12-11-90
Revised: 5-9-86
Previous Revision: 9-19-72
Equipment Operator Trainee
Established: 5-9-86

3526 Equipment Operator
3527 Equipment Operator Trainee

DEFINITION

Equipment Operator

Operates trucks up to and including 10 wheel dumps used in hauling a variety of material; operates rollers, light wheel and track laying tractors and other light equipment used in the maintenance of roads, channels, parks and beaches; may lead crews of various sizes to accomplish projects and performs other work as required.

Equipment Operator Trainee

This is a trainee level for the Power Equipment Operator I and the Landfill Equipment Operator I. There is no permanent status in this class. Probation is twelve months. Incumbents who have not been promoted prior to the end of the probationary period will have failed probation.

Learns to operate heavy equipment such as dozer, compactor, grader, scraper, large backhoe, truck and trailer combinations and other equipment specified at the Power Equipment Operator I or Landfill Equipment Operator I levels.

EXAMPLES OF DUTIES

Equipment Operator

Load haul trucks with a variety of materials; determine routes for hauling materials to and from sites; unload/spread material; compact material.

Fill water tanks at landfill sites; water down dusty areas; water vegetation, wash streets, flush drains; spread fertilizer; spray water, oil and chemicals.

Order and record use of various materials (asphalt, oil, etc.).

Construct and maintain park/beach recreational areas; clean debris from roadways, ditches, culverts, park and beach areas.

Direct traffic, place traffic control devices as needed for projects; direct haul trucks to dump sites.

Lead small crew on particular jobs.

Maintain and repair minor items on equipment; record hours worked, equipment use, equipment maintenance, etc.

Record project information: hours, pass miles, materials, personnel, equipment.

Sweep roads, taxiways and parking areas.

May be required to pull a trailer.

MINIMUM QUALIFICATIONS

Equipment Operator and Equipment Operator Trainee

Some Knowledge of

Safe work practices in operating equipment.

Traffic safety regulations.

Preventive maintenance of equipment.

Ability to

Understand and follow oral and written instructions.

Coordinate eye, hand and foot movements in operating equipment.

Maintain equipment and make minor field repairs and adjustments necessary to keep equipment in operation during a project.

Prepare and maintain operating and other records required by the equipment and project assigned.

Equipment Operator In addition to the above...

Some Knowledge of

Single unit trucks, dump trucks, wheel and track laying tractors, rollers and other specialized light equipment.

Ability to

Operate single unit trucks, wheel and track laying tractors, rollers and other light equipment safely to accomplish a task.

Experience

Equipment Operator and Equipment Operator Trainee

Some experience which demonstrates the knowledges and abilities required for the particular class.

License Required

EMA only:

Possession of a valid Class A California Driver License is required before the date of appointment and while employed in this classification.

Other agencies/departments:

Possession of a valid California Driver License, Class C or higher, is required before the date of appointment and while employed in this classification.

RS:smb

Classifications

County of Orange
Class Code: 3152
Revised: 2-13-73
Previous Revision: 8-22-72

EQUIPMENT WELDER

DEFINITION

Under general supervision, to perform journey level electric, heliarc and oxyacetylene welding in the fabrication and repair of heavy duty equipment and trucks; and to do other related work as required.

EXAMPLES OF DUTIES

  1. Fabricates parts for, makes alterations to and repairs heavy duty and industrial equipment and trucks in the shop and field through the use of shop and portable welding equipment.

  2. Fabricates and assists in the design of truck bodies, non-powered heavy equipment such as sheepsfoot compactors, straw rollers and protection fence pulling devices; fabricates and assists in the design of all types of debris barriers, inlet grates and birdcage grates.

  3. Lays out, positions and welds fabricated, cast and forged component parts together working from blueprints, sketches, verbal or oral instructions.

  4. Forges, tempers and sharpens various kinds of tools and special parts by heat treating and tempering methods.

  5. Performs a combination of welding duties such as heliarc welding, oxyacetylene cutting, welding and brazing, electric arc-air cutting and gouging of metals, arc welding of various metals, sheet metal work, repair of hand tools and design and installation of hitches, working from oral directions, sketches and blueprints.

  6. Operates and maintains blacksmith and welding shop machinery and equipment.

  7. Makes reports and keeps records of time and work performed and records stock materials.

  8. May supervise Trades Helpers and other employees as assigned.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Oxyacetylene, heliarc and electric arc welding process and the use of welding shop and blacksmith equipment and machinery.

General Knowledge of

Brazing and soldering processes.

Metal cutting and shaping processes.

Metal work, forging, drawing, shaping, tempering and hand tool manufacture and repair.

Physical properties of metal in relation to effects of heat, allowances for thickness, machining, weld shrinkage, electrode identification and welding techniques.

Ability to

Set up and operate electric arc and oxyacetylene welding equipment to perform welding operations.

Judge temperatures and the quality of welding joints and use skill in the operation of welding and blacksmithing tools.

Weld various metals and pipe in all positions.

Select torch, torch tip, electrodes, filler rods and flux, according to welding charts or thickness, type of metal and bead.

Operate power machines such as saws, drill press and shears.

Carry out welding instructions furnished in written, oral or diagrammatic form.

Apply shop mathematics to practical problems such as computing dimensions and locating reference points from specification data when laying out work.

Keep simple records and prepare reports.

Experience/Training

Considerable training and/or experience performing duties which would demonstrate the application of the knowledges and abilities listed above.

License Required

Possession of or ability to obtain prior to appointment a valid California Driver License, Class 3 or higher.

RC:mm

5-4-99

Classifications

County of Orange
Class Code: 0382
Revised: 7-17-90
Established: 8-20-74

ESTATE ADMINISTRATION SPECIALIST I

DEFINITION

Under supervision to learn and apply the procedures, rules, regulations, documentation and functions involved in administration of estates of conservatees and decedents under the jurisdiction of the Public Administrator/Guardian; performs specialized office tasks required to provide assistance to Deputy Public Administrator/Guardians; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry level class of the Estate Administration series. Positions in this class perform work similar to Estate Administration Specialist II, however, assignments are reviewed more frequently and incumbents receive closer supervision. Work of increasing difficulty and complexity is assigned based upon experience acquired and familiarity with terminology. Incumbents are expected to develop proficiency and knowledge necessary to advance to the next higher-level class.

EXAMPLES OF DUTIES

  1. Learns rules, regulations, and procedures involved in conservatorship proceedings and administration of estates under the jurisdiction of the Public Administrator/Guardian.

  2. Learns general rules and regulations of various assistance programs such as Medi-Cal, Medicare, 551, Social Security and Veteran’s Benefits and prepares documents to secure aid.

  3. Using a keyboard, prepares a variety of legal forms, documents, court reports and inventory and appraisements for filing with the Superior Court;

  4. prepares correspondence from rough draft or machine dictation; may compose routine letters.

  5. Learns office and accounting procedures used in the administration of estates under the jurisdiction of the Public Administrator/Guardian.

  6. Supports Public Administrator/Guardian deputies with legal procedural and administrative details; establishes and maintains estate files, records and spreadsheets; informs deputies of court filing deadlines; receives telephone calls and answers questions in the absence of professional staff.

MINIMUM QUALIFICATIONS

General Knowledge of

Modern office practices and procedures, machine transcription techniques; standard and automated office equipment; and filing systems.

Some Knowledge of

Forms and documents pertaining to estate administration or the application for assistance programs such as those used in applying for Social Security, Medi-Cal1 Medicare, 551 or Veterans Benefits.

Ability to

Learn financial, medical, real estate or legal terminology.

Learn the policies and procedures and statutes affecting the Public Administrator/Guardian Office.

Learn and apply rules and regulations of various benefit programs such as Medi-cal, 551, Social Security, etc.

Plan, organize, and complete work rapidly and efficiently despite frequent interruptions and distractions.

Communicate empathetically, courteously, and tactfully with the public, families, persons under emotional stress, disabled persons, professionals and agencies.

Compose correspondence from notes or verbal instructions.

Type at a corrected rate of 45 words per minute.

Transcribe machine dictation.

Spell correctly, use good English, and make mathematical computations.

Education/Experience

Six months of legal secretarial work, training or education which demonstrates the possession of the required knowledges and abilities listed above.

OR

One year of experience in typing and clerical work which demonstrates the possession of the required knowledges and abilities listed above.

SIG:mm

3-29-99

Classifications

County of Orange
Class Code: 0383
Revised: 7-17-90
Established: 8-20-74

ESTATE ADMINISTRATION SPECIALIST II

DEFINITION

Under general supervision to assist Deputy Public Administrator/Guardians in administering the estates of conservatees and decedents under the jurisdiction of the Public Administrator/Guardian; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this journey level class support and directly assist professional staff at the Public Administrator/Guardian’s office. Depending on assignment, incumbents will support either the Public Guardian, Public Administrator or Real Property function. Duties are performed with considerable independence and discretion.

EXAMPLES OF DUTIES

Assistance to Public Administrator/Guardian Deputies

  1. Using a keyboard, prepares petitions, orders, lengthy court reports under time constraints inventory and appraisements, legal transfers, financial receipts and other court required documents.

  2. Applies for various State and Federal assistance programs on behalf of conservatees; determines preliminary eligibility for aid; searches for information contained in the case file to verify assets and property owned by conservatees; prepares forms, documents and other correspondence necessary to collect benefits.

  3. Enters invoices, recurrent payment requests, conservatorship dates and benefits into the automated system.

  4. Answers inquiries concerning conservatorship proceedings, the court system, accountings, placement, property storage, property management, property sales and other property information from conservatees, family members, board and care operators and other interested parties, maintaining confidentiality where appropriate.

  5. Supports Public Administrator/Guardian deputies with legal procedures and administrative details; establishes and maintains estate files, records and spreadsheets; informs deputies of court filings and deadlines.

  6. Prepares estate administration and asset worksheets from rough copy or instructions for Public Administrator/Guardian.

  7. Prepares petitions and orders for testate and intestate decedents, prepares legal documents such as renunciation, nominations, and proof of will and processes affidavits of heirship using estate administration and asset work sheets.
  8. Processes creditors’ claims and bills including the sending of claims to claimants and to Probate Court for approval; prepares approval or rejection of claim.

  9. Upon instructions from Deputies, requests transfer and closing of bank accounts, transfers of stocks and bonds, trust funds and other income to the control of the Public Administrator/Guardian; prepares letters to insurance companies requesting information on life insurance policies; requests discontinuance of utility services such as gas, water, electricity and telephone.

  10. Prepares and types correspondence from rough notes or general instructions; maintains records, logs and files on cases under the Public Administrator/Guardian jurisdiction.

  11. Answers inquiries from the public concerning matters such as real property sales, bidding procedure, financing, escrow procedure and court confirmation.

  12. Assists Deputies assigned to Real Property Estates at auctions by recording bids, preparing offer to purchase documents and receipting and posting deposits.

  13. Updates real property mailing list; prepares and mails real property flyers; updates wall map to show current real property listings; posts rent collections

  14. May act as leadworker for other employees in same or lower level classes; assists in training new employees; acts for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

General Knowledge of

Financial, medical, real estate or legal terminology.

Forms and documents pertaining to estate administration and conservatorship proceedings.

Probate practices and procedures.

Codes governing conservatorship and estate administration

Modern office practices and procedures, machine transcription techniques, standard and automated office equipment; and filing Systems.

Ability to

Understand the order of events in conservatorship and probate procedures to assure that essential procedural requirements are met.

Understand, interpret and apply rules and regulations for application for various benefit programs.

Plan organize and complete work rapidly and efficiently despite frequent interruptions and distractions.

Communicate empathetically, courteously and tactfully with the public, families, persons under emotional stress, disabled persons, professionals and agencies.

Compose correspondence from rough notes or verbal instruction.

Type at a corrected rate of 45 words per minute.

Transcribe machine dictation.

Spell correctly use good English and make mathematical computations.

Education/Experience

A minimum of six months experience as an Estate Administration Specialist I for Orange County or one year of experience which demonstrates possession of the knowledges and abilities listed above.

SJG:mm

03-29-99

Classifications

County of Orange Class Code: 0914CL
Revised: 05-11-04
Previous Revision: 06-29-76

ESTATE INVENTORY CLERK

DEFINITION

Under supervision, to inventory, estimate the value of, pack, transport, secure, safeguard and/or dispose of the personal property of conservatees and decedents; to monitor and maintain security procedures while conducting inventories of personal property of persons or estates placed under the jurisdiction of the Public Administrator/Public Guardian’s Office; to generate and maintain records pertaining to these functions; to maintain the facilities and equipment used in the performance of these functions; to perform various clerical duties in connection with the sale and record keeping of estates; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class represent the Public Administrator/Public Guardian for the purpose of conducting an inventory of personal property in a decedent or conservatee’s residence; recognize and value common household goods and collectables at current auction values; apply correct procedures to individual situations; participate in heavy work of loading and unloading trucks, moving property and/or supplies, driving vehicles to make pick-ups or deliveries and operating a forklift. Under supervision, the Estate Inventory Clerk is responsible for monitoring and maintaining all established security procedures during the inventory. Specialized safety equipment may be required in some environments.

EXAMPLES OF DUTIES

  • Sort and pack personal property of decedents and/or conservatees, recognizing and identifying collectables and/or higher value items and non-saleable items; tag items in accordance with established procedures as inventory is prepared; and load items for transport to storage facility.
  • Unload vehicles and place property in appropriate storage container/location; record property location and storage container location.
  • Remove property from storage container/location and prepare for sale, release or other disposition; compare property items to written inventory; may prepare and pack some property for shipping; transport property to shipping company or landfill as directed; organize property for sale at auction; complete required documentation for sale/release/disposition activities.
  • Safely handle firearms and home medical waste in the course of property inventory, transport, storage and disposition activities.
  • Participate in the release of property in the absence of or as directed by the Supervisor.
  • Participate in personal property auctions, functioning as auctioneer when needed.
  • Use a computerized case management and accounting reporting system.
  • May act in a lead worker capacity during Supervisor’s absence.
  • May schedule the date and time to conduct the inventory and arrange for the presence of witnesses in the absence of Supervisor.
  • May arrange for professional appraisals of coins, stamps, jewelry and other high value items in the absence of Supervisor.
  • Operate truck or cargo van to transport property.
  • Operate a forklift or other light equipment to move storage containers or other heavy items.
  • May work in areas with unpleasant conditions and/or disagreeable odors requiring the use of safety equipment.
  • Requires working in contaminated environments with contaminants including, but not limited to: human and/or animal body fluids or tissue, usually but not always dried human and/or animal feces, dirt, dust, hair, cobwebs, mold, fleas, rats, cockroaches, and/or vermin. Environments may present potentially hazardous conditions and circumstances involving confrontation with upset or hostile persons.

MINIMUM QUALIFICATIONS

General Knowledge of:

Common household goods

Clerical procedures such as filing and maintaining records

Basic computer skills including e-mail messaging, word processing, internet usage

Ability to:

Safely lift and move heavy objects

Read, interpret and apply regulations, policies and procedures

Follow oral and written instructions

Compile and maintain comprehensive estate inventory records

Learn to estimate the value of personal property items

Learn to serve as auctioneer

Maintain and organize storage areas

Write simple messages and reports in clear English

Work in areas with unpleasant conditions and/or disagreeable odors

Pass a thorough background check

Obtain forklift certification

Be medically cleared to be fit tested for respiratory and other safety equipment

Experience:

Some experience which demonstrates possession of the knowledges and abilities listed as minimum qualifications

License Required:

Possession of or ability to obtain before date of appointment, a valid California Driver License, Class C or higher

Classifications

County of Orange
Class Code: 0626
Administrative Revision: 4-1-88
Previous Revision: 7-25-72

EXAMINATION PROCTOR

DEFINITION

Under general supervision, to administer and monitor written and performance competitive examinations for the purpose of employment or promotion in County government; to score, tabulate and make arithmetical computations of examinations; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are distinguished from other clerical classes performing similar work by the following factors: the more limited and specialized nature of the assigned duties; and the responsibility for working under minimal supervision.

EXAMPLES OF DUTIES

  1. Administers a variety of written and performance examinations; gives general orientation and specific instructions to examinees; times and monitors examinations; distributes and collects examination materials.
  2. Verifies identification of examinees; observes examinees for violations of procedures and test etiquette; warns violators and takes corrective action when necessary; answers questions; admits, reschedules or disqualifies examinees arriving late.
  3. Scores objective tests and tabulates results; computes percentage conversions and compiles score distributions.
  4. Opens, prepares and closes the examination facility; counts and verifies the presence of all test materials and checks for alterations, marks or mutilations.

MINIMUM QUALIFICATIONS

Ability to

Learn the principles and practices of test administration.

Speak effectively in giving instructions to large groups.

Establish and maintain control of groups.

Deal tactfully and courteously with the public.

Learn and perform simple arithmetical computations such as multiplication, division and computing percentages.

Work independently and without supervision.

Use a County approved means of transportation to travel to work sites.

DBL:rb

10-2-98

Classifications

County of Orange
Established: 09-13-05

1840GE Junior Engineer/Architect

1841GE Engineer/Architect Assistant

1842GE Professional Engineer/Architect

DEFINITION:

Under supervision, performs a variety of projects in the field or in an office utilizing specialized engineering and/or architectural knowledge plans, designs and reviews construction of projects related to airport, landfill and other public works projects; performs professional engineering and project management tasks in a particular specialty, such as airport infrastructure/operations or solid waste management/environmental operations. The series differs from the Civil Engineering series in that it allows for the use of engineers licensed in a wide variety of specialties.

CLASS CHARACTERISTICS:

Junior Engineer/ArchitectThis is the entry level for the Professional Engineer/Architect series. Positions at this level work under close supervision and are assigned the less complex office and field assignments on technical engineering, project management and/or survey, with special emphasis on receiving training. Limited exercise of judgment is required on detail of work and in making preliminary selections and adaptations of engineering/architectural alternatives. Engineer/Architect AssistantThis is the experienced, non-registered professional engineering level in the series. Positions at this level are distinguished from Junior Professional Engineer/Architect by their journey-level assignments and responsibility for independent engineering/architectural analysis and recommendations. Positions at this level generally work under the project leadership of a Professional Engineer/Architect and are assigned all but the most complex or specialized assignments.Professional Engineer/ArchitectThis is the professional engineer/architect level in the series and differs from the Assistant level by the requirement for state registration as a professional engineer by the California State Board of Registration for Professional Engineers and Land Surveyors or licensure by the California Architects Board. This level may be assigned as lead to other engineering/architect staff and/or provide direction to contract staff, and is required to independently perform complex or specialized assignments, provide project leadership, train staff, and consult in the area of specialty. Incumbents may independently review, complete and approve County designed plans as the responsible engineer.

ESSENTIAL FUNCTIONS:

  • Designs and prepares drawings, specifications and estimates for construction and maintenance of a wide variety of engineering projects in any of the specialized engineering areas.
  • Performs high-level professional engineering and/or design work in connection with cost analysis, progress reports and research or other specialized technical studies.
  • For airport assignments, projects may include specialized tasks related to the development, construction, reconstruction, alteration and/or maintenance of the airport terminal, the airfield, and related airport facilities as well as buildings, roadways, bridges and drainage structures, sewer systems, water distribution systems, electrical systems, traffic control devices, etc.
  • For landfill assignments, projects may include specialized tasks related to drainage structures, access roads, surface water and ground water monitoring systems, landfill gas monitoring systems, landfill gas and leachate control systems.
  • Prepares requests for proposal, scopes of work and contract specifications for design and construction services; participates in the selection of consultants and design firms, and negotiates contracts and change orders. Directs the preparation of project designs, prepares independent cost estimates, project specifications and project schedules.
  • Manages projects through planning, scheduling and monitoring critical milestones to ensure projects are completed on time and within budget. Reviews progress payment requests submitted by contractors and consultants for contract compliance, and to ensure billing reflects work completed; approves invoices for payment.
  • Makes engineering calculations in connection with field and office assignments; prepares cost estimates for public works construction projects.
  • May use computer technology to solve engineering problems, create project designs.
  • May function as lead over other professional and sub-professional engineering staff in the performance of various tasks in one or more engineering specialty areas.


MINIMUM QUALIFICATIONS:

Junior Engineer/Architect -Graduation from an accredited college with major work in engineering or architecture OR Possession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Professional Engineers and Land Surveyors OR Certification in an Intern Development Program with the California Architects Board.

Engineer/Architect Assistant - Graduation from an accredited college with major work in engineering ORPossession of a valid certificate as an Engineer in Training issued by the California State Board of Registration for Civil and Professional Engineers ORCertification in an Intern Development Program with the California Architects Board AND One year of engineering/architectural experience subsequent to college graduation or subsequent to receipt of an EIT/IDP certificate, which demonstrates a general knowledge and proficiency in the area of specialty assignment. Receipt of a Master’s Degree in a related engineering/architectural field may be substituted for the required experience.

Professional Engineer/Architect - Possession of a valid Certificate of Registration in an engineering area related to the area of specialty assignment OR Licensing by the California Architects Board AND Two years of responsible and varied experience specific to the specialty area of assignment, which applied the knowledge and abilities listed aboveReceipt of a Master’s Degree in a related engineering/architectural field may be substituted for one year of the required experience. Examples of certificates that may be required, depending upon assignment, include but are not limited to civil, electrical, mechanical, chemical, sanitary or environmental engineering specialties.

All Levels

Possession of a valid California Driver License (Class C or higher) may be required for some assignments.

Assignments at John Wayne airport also require the ability to obtain an Airport Driving Endorsement within ten (10) days of appointment and possession of or ability to obtain, by date of appointment, a valid Airport Access Badge which requires successful completion of fingerprinting and FBI background check .

KNOWLEDGE, SKILLS & ABILITIES – All levels

Thorough Knowledge of

Depending upon assignment, principles and practices of architecture and/or engineering for the field of specialty assignment.

Analysis of statistically determinant and indeterminate structures.

Mathematics, including algebra, trigonometry and physics and their application to engineering.

Strengths, properties and uses of engineering construction materials; building construction practices, methods and materials.

Project/construction management; cost control; and economics.

Federal, State and local building codes ,ordinances, advisory circulars, and regulations pertinent to department operations.

Ability to

Prepare or direct the preparation of a variety of complex engineering or architectural designs, plans, specifications and technical reports.

Oversee/manage complex construction contracts and direct the work of contract staff performing those projects.

Establish and maintain effective working relationships with managers, co-workers, subordinates, contractors, representatives of other County and government agencies and business entities, and members of the Board of Supervisors and various commissions with advisory or oversight roles in the area of specialty assignment.

Carry out complex assignments with minimal supervision.

For the Professional Engineer/Architect Level:

Plan, organize and lead the work of engineers, architects, technical staff and contract professionals on a variety of complex engineering or architectural projects; may be required for some assignments.

PHYSICAL CHARACTERISTICS & ENVIRONMENTAL CONDITIONS – All Levels

Ability to work in a typical office setting, and to use standard office equipment, including using hands, arms and shoulders repetitively to operate a keyboard and to write; body mobility, strength and stamina to perform moderate physical activities such as inspecting various construction projects and facilities, walking on uneven terrain and traversing hills and/or construction sites may be required; vision sufficient to read printed materials including blueprints and computer screens; hearing and speech sufficient to communicate clearly and effectively in person, to groups of people, over the phone and by radio. Ability to work outdoors in adverse weather conditions, and perform tasks under conditions of loud noises and fumes or foul odors. Mobility to drive a motor vehicle in order to attend off-site meetings and visit work sites may be required for some assignments. Some assignments may require prolonged walking, standing, climbing, bending, stooping and kneeling.

Classifications

County of Orange
Class Code: 1457
Established: 3-7-80

FACILITIES CONTRACT SERVICES INSPECTOR

DEFINITION

Under general supervision, to administer the contracts and to inspect the work performed by contractors who provide custodial, groundskeeping, minor repairs, and related minor maintenance services not requiring structural skills; to inspect County facilities to identify minor one-time maintenance and repair needs; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class report to the GSA Facilities Contract Services Supervisor and follow standard procedures to perform the less complex contract administration and facilities inspection duties.

EXAMPLES OF DUTIES

  1. Inspects County buildings and facilities to determine if custodial and groundskeeping maintenance work performed by contractors is of acceptable quality and if it has been performed in accordance with contractual agreements.

  2. Notifies contractors and discusses unsatisfactory work and attempts to obtain corrective action.

  3. Estimates costs of correcting unsatisfactory work and recommends deductions from contract payments when attempts to obtain corrective action are unsuccessful.

  4. Inspects grounds and buildings for minor maintenance and repair needs and prepares work requests to correct problems.

  5. Plans and estimates costs for minor maintenance and repair services not involving structural skills.

  6. Verifies contractor invoices submitted for payment by reviewing inspection reports and contract terms to determine that work has been completed in a satisfactory manner and that charges are in compliance with contract terms.

  7. Maintains record of inspections and prepares reports of contractor performance.

  8. Prepares requisitions to Procurement to obtain bids and assists Contract Services Supervisor to evaluate bidders.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles and practices of custodial maintenance.

Principles and practices of grounds maintenance.

Methods, equipment and materials used to maintain buildings and grounds. Uses of custodial and groundskeeping tools and power equipment.

Methods used to estimate costs of performing routine custodial and groundskeeping tasks.

Ability to

Read and interpret standard maintenance contract language.

Use a County-approved means of transportation to travel to work sites, determine from inspection of buildings and grounds whether work has been performed in accordance with contract requirements; and evaluate adequacy of work performed with respect to quantity and quality.

Establish and maintain effective working relationships with contractors and tenants of County facilities.

Estimate time required to perform standard custodial and groundskeeping tasks; and add, subtract, multiply and divide to compute areas and estimate costs of standard maintenance operations.

Prepare inspection reports and records.

Experience

Considerable experience that can be directly related to the knowledges and abilities listed as minimum qualifications.

LCD:mm

4-27-99

Classifications

County of Orange
Class Code: 3192
Established: 3-7-80

FACILITIES CONTRACT SERVICES SUPERVISOR

DEFINITION

Under direction, to supervise Facilities Contract Services Inspectors; to assist the Facilities Operations Contract Officer to prepare, negotiate and administer facilities maintenance contracts; and to do other work as required.

CLASS CHARACTERISTICS

This class combines supervision of Facilities Contract Services Inspectors with responsibility for administering a variety of the more complex facilities maintenance contracts.

EXAMPLES OF DUTIES

  1. Supervises Contract Services inspectors who inspect County buildings and facilities to determine if custodial, groundskeeping and minor maintenance and repair work performed by contractors has been performed in accordance with contracted agreements.

  2. Schedules routine maintenance work requests and follows up to assure work is completed on a timely basis in accordance with contract terms.

  3. Develops maintenance contract specifications, requisitions and requests for proposals.

  4. Evaluates contract proposals and bids and recommends methods of contracting for services within assigned areas of responsibilities.

  5. Evaluates contractor performance and approves payment of invoices for services or recommends and negotiates deductions or adjustments in contractor payments when contractor fails to fulfill contract terms.

  6. Assists the Facilities Operations Contract Officer to prepare program reviews, progress reports, specifications and similar contract documents for electro-mechanical or structural maintenance and alterations of County buildings and facilities.

MINIMUM QUALIFICATIONS

General Knowledge of

Methods and procedures for maintaining buildings and grounds, including landscape, custodial, moving, minor repair, minor alteration and related building and grounds maintenance services.

Methods used to estimate the cost of contracts to provide custodial services and minor alterations, repairs and maintenance of County buildings, grounds and facilities.

Some Knowledge of

Principles of supervision.

Principles of preparing specifications for maintenance services, contract negotiations and contract administration.

Ability to

Read and interpret contract terms and conditions.

Administer a large number of maintenance contracts.

Communicate effectively with agency/departmental representatives and contractors, both orally and in writing.

Establish priorities and adjust schedules to maintain the required levels of services in an environment requiring balancing of continuing daily services and unforeseen emergencies.

Use a County-approved means of transportation to travel to work sites.

Experience

Considerable experience that can be directly related to the knowledges and abilities listed as minimum qualifications.

LCD:mm

5-4-99

Classifications

County of Orange
Class Code: 3166
Revised: 7-22-83
Previous Revision: 7-18-72

FACILITIES MECHANIC

DEFINITION

Under general supervision to perform a variety of skilled and semiskilled work in the maintenance of buildings and associated equipment; to perform electrical, plumbing, air conditioning, mechanical, carpentry, and related repairs; and, to do other work as required.

CLASS CHARACTERISTICS

Positions in this class generally work independent of immediate supervision and perform maintenance and repair work involving the application of several building trades.

This class is distinguished from journey level specialist craft classes by the multi-trade nature of the duties and from the Trades Helper classes which perform largely semiskilled tasks under the supervision of a journey level craft class.

EXAMPLES OF DUTIES

  1. Determines the nature of the problem when there are electrical, plumbing, air conditioning, mechanical, or related systems not functioning properly; performs repair if time, equipment and supplies permit; for complex and major problems, calls for support from Central Shop staff.

  2. Tests electrical circuitry, appliances and equipment for failure; diagnoses cause of failure; replaces worn parts and otherwise restores equipment to operating condition.

  3. Makes repairs to existing plumbing systems; tests and locates trouble and replaces defective parts of plumbing systems such as valves, pipelines, faucets and fixtures; cleans out obstructions in pipe systems.

  4. Makes minor repairs and adjustments to air conditioning duct systems and controls; cleans and oils equipment and checks belts; determines trouble in units not functioning properly and repairs or replaces defective or worn parts such as bearings, seals or float controls and makes minor repairs.

  5. Performs minor carpentry duties, such as repairs to doors, and installs related hardware.

  6. Assists journey level craft specialist with repairs being performed and assigns work to Trades Helpers.

MINIMUM QUALIFICATIONS

General Knowledge of

The methods, tools and materials of the various building trades.

Codes pertinent to the repair of buildings, building facilities and related equipment.

Ability to

Perform a variety of building maintenance and repair work in the electrical, mechanical, carpentry and plumbing trades.

Skillfully use standard hand and power tools of a variety of building trades.

Diagnose the cause of electrical, mechanical and structural problems and determine appropriate course of action.

Make safe, skillful repairs to electrical and mechanical systems and structural facilities.

Work independently with minimum instruction and without direct supervision.

Work from blueprints and sketches, oral and written instructions.

Work in close proximity to inmates or psychiatric patients.

License Required

Possession of a valid California Driver License, Class 3 or higher, may be required for some assignments.

WCB:rb

3000

10-2-98

Classifications

County of Orange
Class Code: 3167
Established: 7-22-83

FACILITIES MECHANIC LEADWORKER

DEFINITION

Under general supervision to perform a variety of skilled and semiskilled work in the maintenance of buildings and associated equipment; to perform electrical, plumbing, air conditioning, mechanical, carpentry, and related repairs; to coordinate the work of skilled and semiskilled craft personnel; and, to do other work as required.

CLASS CHARACTERISTICS

An incumbent in this class assigns and sets the priorities of the work of skilled and semiskilled craft staff assigned to a facility such as the Central County Jail; in addition to performing the duties of a Facilities Mechanic.

EXAMPLES OF DUTIES

  1. Assigns, coordinates and sets priorities for the work of skilled and semiskilled crafts workers and, when appropriate, requests additional staff from Facilities Operations; consults with supervisor and jail personnel on general priorities; provides input on staff performance.

  2. Determines the nature of the problem when there are electrical, plumbing, air conditioning, mechanical, or related systems not functioning properly and determines appropriate action.

  3. Tests electrical circuitry, appliances and equipment for failure; diagnoses cause of failure; replaces worn parts and otherwise restores equipment to operating condition.

  4. Makes repairs to existing plumbing systems; tests and locates trouble and replaces defective parts of plumbing systems such as valves, pipelines, faucets and fixtures; cleans out obstructions in pipe systems.

  5. Makes minor repairs and adjustments to air conditioning duct systems and controls; cleans and oils equipment and checks belts; determines trouble in units not functioning properly and repairs or replaces defective or worn parts such as bearings, seals or float controls and makes minor repairs.

  6. Performs minor carpentry duties, such as repairs to doors, and installs related hardware.

  7. Assists other maintenance personnel with repairs being performed.

MINIMUM QUALIFICATIONS

General Knowledge of

The methods, tools and materials of the various building trades.

Codes pertinent to the repair of buildings, building facilities and related equipment.

Ability to

Assign, coordinate and set work priorities for self and others.

Perform a variety of building maintenance and repair work in the electrical, mechanical, carpentry, and plumbing trade.

Skillfully use standard hand and power tools of a variety of building trades.

Diagnose the cause of electrical, mechanical and structural problems and determine appropriate course of action.

Make safe, skillful repairs to electrical and mechanical systems and structural facilities.

Work from blueprints and sketches, oral and written instructions.

Work in close proximity to inmates or psychiatric patients.

Work independently with minimum instruction and supervision.

License Required

Possession of a valid California Driver License, Class 3 or higher, may be required for some assignments.

WCB:rb

10-2-98

Classifications

County of Orange
Class Code: 1422
Established: 5-10-85

FEE PROGRAM SUPERVISOR

DEFINITION

Under direction to supervise through subordinates the fee collection program at County refuse disposal sites; to assign and supervise work activities and scale operations relating to fee collection; to provide information to the public regarding the refuse disposal fee collection program; and to do other work as required.

EXAMPLES OF DUTIES

  1. Supervises the work assignments of subordinates to cover all sites, schedules and rotates subordinates among sites, reviews operations at all sites and corrects any problems and/or makes changes to improve the operations of the sites.

  2. Investigates inquiries and complaints by the public and resolves problems with the public when subordinates are unable to handle.

  3. Insures that scales, fee booths and related equipment are adequately maintained. Coordinates the issuance of materials and equipment necessary for the program such as weigh tickets, bank bags, deposit slips, various forms and report sheets and other supplies.

  4. Reviews the logs of subordinates, keeps records of activities at all sites, compiles information from subordinates reports, and prepares reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and techniques of supervision including on-the-job training, motivation, selection, performance evaluations, assigning or scheduling of work, and the budgeting of equipment, materials and personnel.

General Knowledge of

Modern office procedures including preparing correspondence and reports, filing and operating standard office equipment.

Accounting clerical methods.

Ability to

Plan, assign and supervise the work of others through subordinate supervisors at various work locations.

Effectively communicate with the public in situations requiring tact and diplomacy.

Write clear and comprehensive reports and keep complex records.

Devise and adopt work procedures and record keeping systems to meet changing organizational needs.

Understand, interpret and apply laws, rules and written directions in specific situations.

Experience/Education

Four years of experience which would demonstrate possession of the knowledges and abilities, including one year in a supervisory capacity.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to 24 months of the nonsupervisory experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

WCB:mm

4-26-99

 

Classifications

County of Orange
Revised: 5-24-85
Title Changed From: Weigh Station Attendant
To: Fee Station Attendant
From: Weigh Station Attendant Leadworker
To: Fee Station Attendant Leadworker
Previous Revision: 9-14-82; 12-7-82 

Class Code Class Title
1418

Fee Station Attendant

1419

Fee Station Attendant Leadworker

DEFINITION

Under supervision at County landfill sites to determine weight and category of refuse; assess and collect user fees; to monitor the dumping of refuse and direct vehicles to unloading areas; to perform record keeping and banking functions; and to do other work as required.

CLASS CHARACTERISTICS

Fee Station Attendant

Are responsible for collecting fees, classifying refuse, maintain records for all transactions, and providing information to the public.

Fee Station Attendant Leadworker

In addition to performing all the duties of a Fee Station Attendant in the absence of the supervisor and as necessary performs the duties of a Fee Station Supervisor.

EXAXPLES OF DUTIES

  1. Examines loads of refuse to determine category of waste material, acceptability of contents and difficulty in handling; directs vehicles using landfills to unloading areas.

  2. Determines fees to be charged based upon weight, category of load and fee schedule.

  3. Collects fees by cash or deferred payment transaction; issues receipts and maintains records of revenue; prepares funds for bank deposit and makes deposit.

  4. Makes inquiries and visual checks to determine if vehicles contain unacceptable waste materials and notifies inspection personnel.

  5. Gives general information and answers questions regarding County policy on refuse disposal and enforces regulations.

MINIMUM QUALIFICATIONS

Fee Station Attendant

General Knowledge of

Accounting clerical methods.

Ability to

Collect fees and direct users in a polite but firm manner and effectively deal with irate or difficult persons.

Understand, follow and apply County regulations regarding refuse disposal.

Accurately handle cash, make change, write receipts, keep revenue records and make bank deposits.

Operate calculator and personal computer.

Read, interpret, and explain regulations and policies pertaining to the fee collector’s program.

Tolerate exhaust fumes, loud noise, foul odors, flies and dust.

Fee Station Attendant Leadworker

In addition to minimal qualifications for Fee Station Attendant.

Some Knowledge of

Principles of supervision.

Education/Experience

Fee Station Attendant

Some experience or training which would demonstrate the necessary knowledges and abilities.

Fee Station Attendant Leadworker

Six months of experience which would demonstrate possession of the necessary knowledges and abilities which include previous cash collection; or six months of experience as a Fee Station Attendant with the County of Orange.

Education or training that can be directly related to the knowledge and ability may be substituted for up to three months of the required experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

License or Certificate Required

Possession of a valid California Driver License, Class 3 or higher, may be required for some positions.

WCB:mm

4-21-99

Classifications

County of Orange
Revised: 5-24-85
Title Changed From: Weigh Station Attendant
To: Fee Station Attendant
From: Weigh Station Attendant Leadworker
To: Fee Station Attendant Leadworker
Previous Revision: 9-14-82; 12-7-82 

Class Code Class Title
1418

Fee Station Attendant

1419

Fee Station Attendant Leadworker

DEFINITION

Under supervision at County landfill sites to determine weight and category of refuse; assess and collect user fees; to monitor the dumping of refuse and direct vehicles to unloading areas; to perform record keeping and banking functions; and to do other work as required.

CLASS CHARACTERISTICS

Fee Station Attendant

Are responsible for collecting fees, classifying refuse, maintain records for all transactions, and providing information to the public.

Fee Station Attendant Leadworker

In addition to performing all the duties of a Fee Station Attendant in the absence of the supervisor and as necessary performs the duties of a Fee Station Supervisor.

EXAXPLES OF DUTIES

  1. Examines loads of refuse to determine category of waste material, acceptability of contents and difficulty in handling; directs vehicles using landfills to unloading areas.

  2. Determines fees to be charged based upon weight, category of load and fee schedule.

  3. Collects fees by cash or deferred payment transaction; issues receipts and maintains records of revenue; prepares funds for bank deposit and makes deposit.

  4. Makes inquiries and visual checks to determine if vehicles contain unacceptable waste materials and notifies inspection personnel.

  5. Gives general information and answers questions regarding County policy on refuse disposal and enforces regulations.

MINIMUM QUALIFICATIONS

Fee Station Attendant

General Knowledge of

Accounting clerical methods.

Ability to

Collect fees and direct users in a polite but firm manner and effectively deal with irate or difficult persons.

Understand, follow and apply County regulations regarding refuse disposal.

Accurately handle cash, make change, write receipts, keep revenue records and make bank deposits.

Operate calculator and personal computer.

Read, interpret, and explain regulations and policies pertaining to the fee collector’s program.

Tolerate exhaust fumes, loud noise, foul odors, flies and dust.

Fee Station Attendant Leadworker

In addition to minimal qualifications for Fee Station Attendant.

Some Knowledge of

Principles of supervision.

Education/Experience

Fee Station Attendant

Some experience or training which would demonstrate the necessary knowledges and abilities.

Fee Station Attendant Leadworker

Six months of experience which would demonstrate possession of the necessary knowledges and abilities which include previous cash collection; or six months of experience as a Fee Station Attendant with the County of Orange.

Education or training that can be directly related to the knowledge and ability may be substituted for up to three months of the required experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

License or Certificate Required

Possession of a valid California Driver License, Class 3 or higher, may be required for some positions.

WCB:mm

4-21-99

Classifications

County of Orange
Revised: 5-24-85
Title Changed From: Weigh Station
Attendant Supervisor I
To: Fee Station Attendant Supervisor I
From: Weigh Station Attendant Supervisor II
To: Fee Station Attendant Supervisor II
Established: 2-7-82

FEE STATION ATTENDANT SUPERVISOR SERIES

Class Code

Class Title

1420

Fee Station Attendant Supervisor I

1421

Fee Station Attendant Supervisor II

DEFINITION

Under general supervision, to plan, organize and supervise the work of personnel responsible for determining the weight of refuse and collecting user fees at County-operated landfill sites; and to do other work as required.

CLASS CHARACTERISTICS

Both classes are working supervisors who are responsible for the fee collection activity of an individual waste disposal facility for all hours open. Fee Station Attendant Supervisor I differs from Fee Station Attendant Supervisor II by number of subordinates, volume of traffic at landfill site and amount of fees collected.

EXAMPLES OF DUTIES

  1. Supervises the operation involving the determination of weight and category of refuse and collection of user fees at County-operated landfill sites; plans, assigns and reviews the work of subordinates; gives instructions and makes decisions on difficult problems.

  2. Responsible for the control, accountability and record keeping of all deferred payment receipts, cash and checks collected at County landfill sites. Supervises the preparation of the daily cash deposit records and reports; issues receipt tickets to staff and records ticket numbers; distributes, collects and checks change funds.

  3. Supervises the opening and closing of the safe and its contents; maintains control of the safe combination; supervises the deposit of funds at the bank.

  4. Resolves complaints from users relating to the proper user fees and the ratings of vehicles and trailers; answers questions from the public when subordinate is unable to answer or resolve the problem.

  5. Participates in the selection of subordinates; trains subordinates; maintains time and attendance records; schedules work hours, vacation, lunch, breaks and overtime; resolves personnel problems; prepares performance evaluations and conducts disciplinary action.

  6. Coordinates with landfill supervisors on landfill operations regarding such issues as traffic control, safety, opening and closing procedures, and supply deliveries.

  7. Serves as a Fee Station Attendant as necessary, especially during peak periods and during the absence of a Fee Station Attendant.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles of supervision.

Accounting clerical methods and techniques.

Ability to

Plan, organize and supervise the work of others.

Understand, interpret and apply laws, rules and written directions in specific situations.

Understand, follow and apply County regulations regarding refuse disposal.

Establish and maintain cooperative relations with subordinates and superiors.

Effectively communicate with the public in situations requiring tact and diplomacy.

Write clear and comprehensive reports and maintain records.

Operate a calculator and personal computer.

Make accurate arithmetical computations.

Tolerate exhaust fumes, loud noise, foul odors, flies and dust.

Experience/Education

Fee Station Attendant Supervisor I and II

One year of experience which would demonstrate possession of the necessary knowledges and abilities which includes previous supervisory, heavy public contact and cash collection activity experience or six months experience as a Fee Station Attendant Leadworker for the County of Orange.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for the one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

License Required

Possession of a valid California Driver License, Class 3 or higher, is required.

WCB: mm

4-26-99

Classifications

County of Orange
Revised: 5-24-85
Title Changed From: Weigh Station
Attendant Supervisor I
To: Fee Station Attendant Supervisor I
From: Weigh Station Attendant Supervisor II
To: Fee Station Attendant Supervisor II
Established: 2-7-82

FEE STATION ATTENDANT SUPERVISOR SERIES

Class Code

Class Title

1420

Fee Station Attendant Supervisor I

1421

Fee Station Attendant Supervisor II

DEFINITION

Under general supervision, to plan, organize and supervise the work of personnel responsible for determining the weight of refuse and collecting user fees at County-operated landfill sites; and to do other work as required.

CLASS CHARACTERISTICS

Both classes are working supervisors who are responsible for the fee collection activity of an individual waste disposal facility for all hours open. Fee Station Attendant Supervisor I differs from Fee Station Attendant Supervisor II by number of subordinates, volume of traffic at landfill site and amount of fees collected.

EXAMPLES OF DUTIES

  1. Supervises the operation involving the determination of weight and category of refuse and collection of user fees at County-operated landfill sites; plans, assigns and reviews the work of subordinates; gives instructions and makes decisions on difficult problems.

  2. Responsible for the control, accountability and record keeping of all deferred payment receipts, cash and checks collected at County landfill sites. Supervises the preparation of the daily cash deposit records and reports; issues receipt tickets to staff and records ticket numbers; distributes, collects and checks change funds.

  3. Supervises the opening and closing of the safe and its contents; maintains control of the safe combination; supervises the deposit of funds at the bank.

  4. Resolves complaints from users relating to the proper user fees and the ratings of vehicles and trailers; answers questions from the public when subordinate is unable to answer or resolve the problem.

  5. Participates in the selection of subordinates; trains subordinates; maintains time and attendance records; schedules work hours, vacation, lunch, breaks and overtime; resolves personnel problems; prepares performance evaluations and conducts disciplinary action.

  6. Coordinates with landfill supervisors on landfill operations regarding such issues as traffic control, safety, opening and closing procedures, and supply deliveries.

  7. Serves as a Fee Station Attendant as necessary, especially during peak periods and during the absence of a Fee Station Attendant.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles of supervision.

Accounting clerical methods and techniques.

Ability to

Plan, organize and supervise the work of others.

Understand, interpret and apply laws, rules and written directions in specific situations.

Understand, follow and apply County regulations regarding refuse disposal.

Establish and maintain cooperative relations with subordinates and superiors.

Effectively communicate with the public in situations requiring tact and diplomacy.

Write clear and comprehensive reports and maintain records.

Operate a calculator and personal computer.

Make accurate arithmetical computations.

Tolerate exhaust fumes, loud noise, foul odors, flies and dust.

Experience/Education

Fee Station Attendant Supervisor I and II

One year of experience which would demonstrate possession of the necessary knowledges and abilities which includes previous supervisory, heavy public contact and cash collection activity experience or six months experience as a Fee Station Attendant Leadworker for the County of Orange.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for the one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

License Required

Possession of a valid California Driver License, Class 3 or higher, is required.

WCB: mm

4-26-99

Classifications

County of Orange
Class Code: 7088
Established: 01-26-87

FIELD REPRESENTATIVE

DEFINITION

Under general supervision to inspect units, to negotiate leasing contracts; to promote Orange County Housing Authority rental assistance programs; to mediate disputes between tenants and landlords and to do other work as required.

EXAMPLES OF DUTIES

  1. Conducts inspections of housing units to insure that they are decent, safe, sanitary and in compliance with HUD Housing quality standards; instructs tenants and directs landlords on general maintenance in accordance with HUD guidelines.

  2. Appraises units for reasonableness of rents based on inspection, location, condition, size, amenities and comparable rents in the area.

  3. Negotiates contracts and leases with landlord/property managers based on inspections and appraisal of units; accurately prepares, executes leases and other HUD legal documents; interprets leases and legal documents for both tenants and landlords to insure understanding of rights and obligations.

  4. Investigates, documents, responds to and assists in resolving tenant/landlord disputes regarding condition of unit, lease, program violation; testifies at hearings as necessary.

  5. Confers with and encourages landlords, realtors, and property managers to participate in Orange County Housing Authority’s various rental assistance programs.

  6. Coordinates with Occupancy Section to insure the continuing eligibility of tenants and currents of case information.

  7. Completes various report logs; updates tenant records and files; prepares correspondence and reports.

MINIMUM QUALIFICATIONS

License Required

Valid California Drivers License at time of appointment.

Thorough Knowledge of

Federal, state, and local regulations governing housing assistance programs including Section 8 Rental Assistance Program.

General Knowledge of

Local appraisal practices HUD housing quality standards, methods and techniques of interviewing. Mathematical computations.

Ability to

Communicate effectively in situations requiring tact, persuasion, and instruction.

Act as liaison to advise/resolve differences; establish and maintain effective working relationships with applicants/tenants, landlords and the general public.

Effectively interact with persons from all social, ethnic, economic backgrounds.

Work independently; schedule.

Experience/Education

Two years of experience at the Occupancy Specialist II level or higher, with the Orange County Housing Authority.

OR

Three years experience in public housing programs, property management, and/or real estate which would demonstrate the possession of the knowledge’s and abilities listed above. Related education or training may be substituted at the rate of three semester units for one month of experience or one hour of job related training for one hour of experience.

DS: sj

10/5/99

Classifications

County of Orange
Class Code: 1134
Revised: 12-1-81
Previous Revision: 4-23-74

FILM AND PRINT TECHNICIAN

DEFINITION

Under general supervision, to develop and duplicate film; to operate, adjust and make repairs to film and print developing and processing equipment; and to do other work as required.

CLASS CHARACTERISTICS

An essential element of this class is knowledge of photographic processes and the use of darkroom and related equipment, photographic developing solutions, and processes to develop prints and/or film. The incumbent must exercise judgment in making adjustment to equipment to achieve film of archival standards.

EXAMPLES OF DUTIES

  1. Operates microfilm developing machine and film duplicator; develops film and photographic prints; controls speed, temperature and developing solutions in film processor; sets up, adjusts and operates microfilm camera, reader and splicer.

  2. Maintains and operates delicate instruments to assure accuracy in measurement and reading of film density and resolution.

  3. Keeps production, quality control and supply records.

  4. May assist in other reproduction operations within the agency/department, such as operating photographic equipment in the field to aid in the design and planning functions.

  5. Operates and maintains microfilm and photocopy equipment; performs minor repairs as required.

  6. Instructs microphotographers on darkroom procedures, techniques and methods.

  7. May operate a continuous process blueprint machine; controls speed; produces a variety of prints of engineering drawings to scale such as blueline, brownline, autopositive, sepia and reflex; blocks out sections and blueprints sectional changes.

MINIMUM QUALIFICATIONS

General Knowledge of

Film processing and duplicating methods, copy and print production techniques and related photographic equipment.

The methods of detecting exposure and microfilm development errors and techniques of correction as used on films and prints.

The chemicals and solutions used in film processing and print production.

The basic maintenance and minor repair of photographic and developing equipment.

Ability to

Operate equipment used in the developing of films, prints and negatives and the developing of microfilm of archival quality.

Perform simple addition, subtraction, multiplication and division necessary to adjust instruments.

Keep quality control and inventory records.

Use a County-approved means of transportation to travel between work sites.

Education/Experience

One year of training and/or experience which would have applied or developed the required knowledges and abilities.

Education related to the knowledges and abilities may be substituted for the experience at the rate of three semester units for two months of experience or one hour of training for one hour of experience.

HJS:rb

10-05-98

Classifications

County of Orange
Series Established: 9-11-73
Administrative Revision 1-21-94
Previous Revision: 9-9-88

FINANCIAL COUNSELOR SERIES

Class Code Class Title
0675GE Financial Counselor I
0676GE Financial Counselor II
0677GE Financial Counselor III

DEFINITION

Under general supervision, to conduct financial evaluations by interviewing recipients of mental health, drug abuse, alcohol and other health, drug abuse, alcohol and other health care services to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel recipients as to the steps which may be taken to eliminate their financial indebtedness; to assist recipients in applying for insurance or other financial assistance for which they may be eligible; to set up payment agreements for any balance due to the County after third party collection; and to do other work as required.

CLASS CHARACTERISTICS

Financial Counselor I

This is the entry level trainee class. It differs from the Financial Counselor II class in that incumbents receive close supervision and are assigned to the less difficult financial evaluations as part of their in-service training. Incumbents are expected to perform with increasing independence as they gain experience and knowledge. Positions are not budgeted at this level, and incumbents are expected to successfully complete training after no more than six months in this class.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor III

Positions at this level exercise more independent judgment and initiative in the processing of complex financial evaluations and perform the more responsible and less routine assignments without direct supervision. Positions in this class may be utilized as floaters in different clinic locations as part of their assignment. Incumbents may also act as leadworkers over Financial Counselor I's and II's or may be assigned, with no on-site supervision, to facilities with a wide variety and complexity of cases.

Examples of Duties

  1. Interviews clients who may be emotional, hostile or at risk to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County Services; determines recipient's ability to pay for services, based upon current financial status, and calculates total liability tot he County using federal, State and County guidelines; documents information obtained during interview in case record, detailing steps taken and recommendations for further disposition of the case.

  2. Determines recipient's total liability incurred for services; attempts to determine amounts which may be obtained from private insurance, Medi-Cal, Medicare, and other third party carriers by contacting employers and insurance companies to verify coverage and amount of benefits; initiates insurance assignments and obtains documents to secure payment.
  1. Determines recipient's eligibility for programs which offer financial assistance, such as Indigent Medical Services (IMS) and other State funded programs; and assists in eligibilizing clients for Medi-Cal and initiating pre-application documents.

  2. Explains to the recipient the legal consequences if recipient fails to take action to insure that bills are paid promptly; sets up payment plan based on recipient's debt and ability to pay; secures responsible party's signature on pay agreement; initiates collection procedures based upon State and County guidelines; prepares delinquent accounts for relief of accountability or further collection efforts by the Collection Officer.

  3. Answers phone or mail inquiries concerning costs of services; acts as liaison with clinical and support staff, and with public and private agencies regarding departmental policies and procedures, State and County regulations and laws pertaining to financial liability for service, Medi-Cal, IMS, and Medicare regulations, etc.; gives responsible party information on current status of account; advises and assists clients concerning available resource for payment of their bills.

  4. For billing purposes, classifies cases as to source of payment based on the financial evaluation and processes billing and payment information in the computer and adjusts patients' ledgers.

  5. Utilizes a keyboard to enter, access and retrieve information from automated systems. Inputs financial information on Medi-Cal Eligibility, posts cash and ledger adjustment entries.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Financial Counselor I

Six months of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Two years of increasingly responsible clerical experience.

Financial Counselor II

One year of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Six months of experience as a Financial Counselor I with the County of Orange.

Financial Counselor III

Two years of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

One year of experience as a Financial Counselor II with the County of Orange. Education or training that can be directly related to the knowledges and/or abilities requirement for all levels may be substituted for the experience requirement at the rate of three semester units for one month of experience, and one hour of job-related training for one hour of experience.

For Financial Counselor II and III

General Knowledge of

Sources of information needed to verify and identify insurance coverage or financial assistance eligibility, personal earnings and assets and ability to meet financial obligations.

Techniques needed to appropriately interview clients and accurately evaluate financial information received.

For Financial Counselor I, II and III

Ability to

Conduct interviews under sensitive conditions, extracting and evaluating information of an extremely personal and sensitive nature.

Assist clients in assuming financial responsibility for their bills, through application for any insurance or other funds to which they may be entitled and/or by agreeing to a debt repayment plan.

Prepare a variety of written material such as correspondence with debtors, insurance companies, lawyers, etc., and organizes interview information in logical, accurate case records.

Learn and apply departmental and County policies, procedures, rules, regulations and the functions and operations of other departments or divisions as they interrelate with the financial counseling function.

Learn the proper application of the various types of medical insurance, both private and third party carriers, such as CHAMPUS< VA, Medi-Cal and Medicare and the methods and forms used in applying for these benefits.

Learn technical terminology necessary to accurately determine charges for services rendered.

Learn forms and application procedures for receiving public assistance.

Organize, prioritize and process medical claim forms and computer reports.

Speak and write effectively and reason logically; speak a second language may be required.

Interact effectively with fellow employees and the public in stressful situations which require tact and persuasion.

Quickly learn to key enter data and operate a computer work station.

Use a County-approved means of transportation may be required for some assignments.

DBL:smb

Classifications

County of Orange
Series Established: 9-11-73
Administrative Revision 1-21-94
Previous Revision: 9-9-88

FINANCIAL COUNSELOR SERIES

Class Code Class Title
0675GE Financial Counselor I
0676GE Financial Counselor II
0677GE Financial Counselor III

DEFINITION

Under general supervision, to conduct financial evaluations by interviewing recipients of mental health, drug abuse, alcohol and other health, drug abuse, alcohol and other health care services to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel recipients as to the steps which may be taken to eliminate their financial indebtedness; to assist recipients in applying for insurance or other financial assistance for which they may be eligible; to set up payment agreements for any balance due to the County after third party collection; and to do other work as required.

CLASS CHARACTERISTICS

Financial Counselor I

This is the entry level trainee class. It differs from the Financial Counselor II class in that incumbents receive close supervision and are assigned to the less difficult financial evaluations as part of their in-service training. Incumbents are expected to perform with increasing independence as they gain experience and knowledge. Positions are not budgeted at this level, and incumbents are expected to successfully complete training after no more than six months in this class.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor III

Positions at this level exercise more independent judgment and initiative in the processing of complex financial evaluations and perform the more responsible and less routine assignments without direct supervision. Positions in this class may be utilized as floaters in different clinic locations as part of their assignment. Incumbents may also act as leadworkers over Financial Counselor I's and II's or may be assigned, with no on-site supervision, to facilities with a wide variety and complexity of cases.

Examples of Duties

  1. Interviews clients who may be emotional, hostile or at risk to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County Services; determines recipient's ability to pay for services, based upon current financial status, and calculates total liability tot he County using federal, State and County guidelines; documents information obtained during interview in case record, detailing steps taken and recommendations for further disposition of the case.

  2. Determines recipient's total liability incurred for services; attempts to determine amounts which may be obtained from private insurance, Medi-Cal, Medicare, and other third party carriers by contacting employers and insurance companies to verify coverage and amount of benefits; initiates insurance assignments and obtains documents to secure payment.
  1. Determines recipient's eligibility for programs which offer financial assistance, such as Indigent Medical Services (IMS) and other State funded programs; and assists in eligibilizing clients for Medi-Cal and initiating pre-application documents.

  2. Explains to the recipient the legal consequences if recipient fails to take action to insure that bills are paid promptly; sets up payment plan based on recipient's debt and ability to pay; secures responsible party's signature on pay agreement; initiates collection procedures based upon State and County guidelines; prepares delinquent accounts for relief of accountability or further collection efforts by the Collection Officer.

  3. Answers phone or mail inquiries concerning costs of services; acts as liaison with clinical and support staff, and with public and private agencies regarding departmental policies and procedures, State and County regulations and laws pertaining to financial liability for service, Medi-Cal, IMS, and Medicare regulations, etc.; gives responsible party information on current status of account; advises and assists clients concerning available resource for payment of their bills.

  4. For billing purposes, classifies cases as to source of payment based on the financial evaluation and processes billing and payment information in the computer and adjusts patients' ledgers.

  5. Utilizes a keyboard to enter, access and retrieve information from automated systems. Inputs financial information on Medi-Cal Eligibility, posts cash and ledger adjustment entries.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Financial Counselor I

Six months of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Two years of increasingly responsible clerical experience.

Financial Counselor II

One year of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Six months of experience as a Financial Counselor I with the County of Orange.

Financial Counselor III

Two years of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

One year of experience as a Financial Counselor II with the County of Orange. Education or training that can be directly related to the knowledges and/or abilities requirement for all levels may be substituted for the experience requirement at the rate of three semester units for one month of experience, and one hour of job-related training for one hour of experience.

For Financial Counselor II and III

General Knowledge of

Sources of information needed to verify and identify insurance coverage or financial assistance eligibility, personal earnings and assets and ability to meet financial obligations.

Techniques needed to appropriately interview clients and accurately evaluate financial information received.

For Financial Counselor I, II and III

Ability to

Conduct interviews under sensitive conditions, extracting and evaluating information of an extremely personal and sensitive nature.

Assist clients in assuming financial responsibility for their bills, through application for any insurance or other funds to which they may be entitled and/or by agreeing to a debt repayment plan.

Prepare a variety of written material such as correspondence with debtors, insurance companies, lawyers, etc., and organizes interview information in logical, accurate case records.

Learn and apply departmental and County policies, procedures, rules, regulations and the functions and operations of other departments or divisions as they interrelate with the financial counseling function.

Learn the proper application of the various types of medical insurance, both private and third party carriers, such as CHAMPUS< VA, Medi-Cal and Medicare and the methods and forms used in applying for these benefits.

Learn technical terminology necessary to accurately determine charges for services rendered.

Learn forms and application procedures for receiving public assistance.

Organize, prioritize and process medical claim forms and computer reports.

Speak and write effectively and reason logically; speak a second language may be required.

Interact effectively with fellow employees and the public in stressful situations which require tact and persuasion.

Quickly learn to key enter data and operate a computer work station.

Use a County-approved means of transportation may be required for some assignments.

DBL:smb

Classifications

County of Orange
Series Established: 9-11-73
Administrative Revision 1-21-94
Previous Revision: 9-9-88

FINANCIAL COUNSELOR SERIES

Class Code Class Title
0675GE Financial Counselor I
0676GE Financial Counselor II
0677GE Financial Counselor III

DEFINITION

Under general supervision, to conduct financial evaluations by interviewing recipients of mental health, drug abuse, alcohol and other health, drug abuse, alcohol and other health care services to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel recipients as to the steps which may be taken to eliminate their financial indebtedness; to assist recipients in applying for insurance or other financial assistance for which they may be eligible; to set up payment agreements for any balance due to the County after third party collection; and to do other work as required.

CLASS CHARACTERISTICS

Financial Counselor I

This is the entry level trainee class. It differs from the Financial Counselor II class in that incumbents receive close supervision and are assigned to the less difficult financial evaluations as part of their in-service training. Incumbents are expected to perform with increasing independence as they gain experience and knowledge. Positions are not budgeted at this level, and incumbents are expected to successfully complete training after no more than six months in this class.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor II

This is the working-level class in the series. Incumbents at this level work largely on an independent basis on financial evaluations of varying difficulties.

Financial Counselor III

Positions at this level exercise more independent judgment and initiative in the processing of complex financial evaluations and perform the more responsible and less routine assignments without direct supervision. Positions in this class may be utilized as floaters in different clinic locations as part of their assignment. Incumbents may also act as leadworkers over Financial Counselor I's and II's or may be assigned, with no on-site supervision, to facilities with a wide variety and complexity of cases.

Examples of Duties

  1. Interviews clients who may be emotional, hostile or at risk to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County Services; determines recipient's ability to pay for services, based upon current financial status, and calculates total liability tot he County using federal, State and County guidelines; documents information obtained during interview in case record, detailing steps taken and recommendations for further disposition of the case.

  2. Determines recipient's total liability incurred for services; attempts to determine amounts which may be obtained from private insurance, Medi-Cal, Medicare, and other third party carriers by contacting employers and insurance companies to verify coverage and amount of benefits; initiates insurance assignments and obtains documents to secure payment.
  1. Determines recipient's eligibility for programs which offer financial assistance, such as Indigent Medical Services (IMS) and other State funded programs; and assists in eligibilizing clients for Medi-Cal and initiating pre-application documents.

  2. Explains to the recipient the legal consequences if recipient fails to take action to insure that bills are paid promptly; sets up payment plan based on recipient's debt and ability to pay; secures responsible party's signature on pay agreement; initiates collection procedures based upon State and County guidelines; prepares delinquent accounts for relief of accountability or further collection efforts by the Collection Officer.

  3. Answers phone or mail inquiries concerning costs of services; acts as liaison with clinical and support staff, and with public and private agencies regarding departmental policies and procedures, State and County regulations and laws pertaining to financial liability for service, Medi-Cal, IMS, and Medicare regulations, etc.; gives responsible party information on current status of account; advises and assists clients concerning available resource for payment of their bills.

  4. For billing purposes, classifies cases as to source of payment based on the financial evaluation and processes billing and payment information in the computer and adjusts patients' ledgers.

  5. Utilizes a keyboard to enter, access and retrieve information from automated systems. Inputs financial information on Medi-Cal Eligibility, posts cash and ledger adjustment entries.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Financial Counselor I

Six months of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Two years of increasingly responsible clerical experience.

Financial Counselor II

One year of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

Six months of experience as a Financial Counselor I with the County of Orange.

Financial Counselor III

Two years of directly related experience which would demonstrate the possession of the knowledges and abilities listed below.

OR

One year of experience as a Financial Counselor II with the County of Orange. Education or training that can be directly related to the knowledges and/or abilities requirement for all levels may be substituted for the experience requirement at the rate of three semester units for one month of experience, and one hour of job-related training for one hour of experience.

For Financial Counselor II and III

General Knowledge of

Sources of information needed to verify and identify insurance coverage or financial assistance eligibility, personal earnings and assets and ability to meet financial obligations.

Techniques needed to appropriately interview clients and accurately evaluate financial information received.

For Financial Counselor I, II and III

Ability to

Conduct interviews under sensitive conditions, extracting and evaluating information of an extremely personal and sensitive nature.

Assist clients in assuming financial responsibility for their bills, through application for any insurance or other funds to which they may be entitled and/or by agreeing to a debt repayment plan.

Prepare a variety of written material such as correspondence with debtors, insurance companies, lawyers, etc., and organizes interview information in logical, accurate case records.

Learn and apply departmental and County policies, procedures, rules, regulations and the functions and operations of other departments or divisions as they interrelate with the financial counseling function.

Learn the proper application of the various types of medical insurance, both private and third party carriers, such as CHAMPUS< VA, Medi-Cal and Medicare and the methods and forms used in applying for these benefits.

Learn technical terminology necessary to accurately determine charges for services rendered.

Learn forms and application procedures for receiving public assistance.

Organize, prioritize and process medical claim forms and computer reports.

Speak and write effectively and reason logically; speak a second language may be required.

Interact effectively with fellow employees and the public in stressful situations which require tact and persuasion.

Quickly learn to key enter data and operate a computer work station.

Use a County-approved means of transportation may be required for some assignments.

DBL:smb

Classifications

County of Orange
Class Code: 0340
Revised & Title Changed: 8-20-82
Established: 3-6-79

FINANCIAL RESOURCES INTERVIEWER I

DEFINITION

Under close supervision, to learn to obtain financial and personal information from recipients of County services in order to evaluate their ability to pay for such services; and to do other work as required.

CLASS CHARACTERISTICS

This is a trainee class; it differs from the Financial Resources Interviewer II in that incumbents in this class receive close supervision and are assigned the less difficult financial evaluations as part of their in-service training; and are expected to perform with increasing independence as they gain experience and knowledge.

EXAMPLES OF DUTIES

  1. Learns to conduct interviews with recipients of County services to obtain the personal and financial information necessary for an evaluation of ability to pay.

  2. Learns technical terminology associated with charges for County services in order to determine recipient1s record of services and to compute charges for which recipient is liable.

  3. Learns about the various types of insurance coverage and the forms necessary to apply for such coverage; learns to determine possible eligibility for a variety of governmental aids, such as Medi-Cal and Medicare, as well as the various rules and regulations pertaining to this financial assistance and methods for applying for aid; learns County courts and departmental regulations, policies and procedures regarding the administration of services and the responsibilities of the recipient to pay for services received.

  4. Learns how to prepare payment plans for the recipient of County care and services, including the taking of real property and third party liens; learns to use various County, State and Federal forms and to apply standard procedures in current use by the department in the performance of the duties of a financial counselor.

MINIMUM QUALIFICATIONS

Ability to

Conduct an interview under stressful conditions for the purposes of obtaining confidential personal and financial information.

Accurately perform the basic arithmetic operations.

Think logically so as to create sound financial plans for the debtor by which he/she may repay moneys owed to the County.

Read and understand complex policies and regulations for obtaining public and private financing for the care of the indigent.

Write reports of actions taken in clear and concise English.

Experience

Any experience which would demonstrate the possession of the above abilities.

WCB:mm

3-26-99

Classifications

County of Orange
County of Orange
Class Code: 0341
Revised and Title
Changed: 8-20-82
Established: 3-6-79

FINANCIAL RESOURCES INTERVIEWER II

DEFINITION

Under general supervision, to interview responsible parties to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel debtors as to the steps which may be taken to eliminate their financial indebtedness to the County; and to do other work as required.

CLASS CHARACTERISTICS

This is the fully qualified working level of the Financial Resources Interviewer series. Incumbents in this class perform the initial financial evaluation, originate the financial file and begin the process of financial reimbursement to the County.

This class differs from that of Financial Resources Interviewer III in that incumbents in this class may train as floater. Evaluations performed are briefer and more cursory in nature with the emphasis being placed upon obtaining sufficient information and timely agreement to commence the collection process.

EXAMPLES OF DUTIES

  1. Interviews responsible parties to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County services; determines recipient’s ability to pay for services, based upon current financial status, and calculates total liability to the County using specified formula; records information obtained during interview together with case record detailing steps taken and recommendations for further disposition of the case on the financial evaluation form.

  2. Determines recipient’s total liability incurred for services; attempts to determine amounts which may be obtained from private insurance, Medi-Cal, Medicare, and other third party carriers by contacting employers and insurance companies to verify coverage and amount of benefits; initiates insurance assignments and obtains documents to secure payment.

  3. Explains to the recipient the legal consequences if recipient fails to take action to insure that bills are paid promptly; sets up payment plan based on recipient’s debt and ability to pay; secures responsible party’s signature on pay agreement; negotiates real property and third party liens and/or accepts deposits in partial or full payment of the cost of services for which the recipient is liable.

  4. Answers phone or mail inquiries concerning costs of services, departmental policies and procedures, State and County regulations and laws pertaining to financial liability for service, Medi-Cal and Medicare regulations, etc.; gives responsible party information on current status of account; advises and assists clients concerning available resources for payment of their bills.

  5. For billing purposes, classifies cases as to source of payment based on the financial evaluation; submits billing and payment information to appropriate departmental personnel for further processing.

MINIMUM QUALIFICATIONS

General Knowledge of

Sources of information needed to verify and identify insurance coverage, personal earnings and assets and ability to meet financial obligations.

Techniques needed to appropriately interview clients and accurately evaluate financial information received.

Ability to

Conduct interviews under sensitive conditions, extracting and evaluating information of an extremely personal and sensitive nature.

Convince debtors of the necessity of assuming financial responsibility for their bills, through application for any insurance or other funds to which they may be entitled and/or by agreeing to a debt repayment plan.

Prepare a variety of written material, such as correspondence with debtors, insurance companies, lawyers, etc., interview information and logical, accurate case records.

Learn and apply departmental and County policies, procedures, rules, regulations and the functions and operations of other departments or divisions as they interrelate with the financial counseling function.

Learn the proper application of the various types of medical insurance, both private and third party carriers, such as CHAMPUS, VA, Medi-Cal and Medicare and the methods and forms used in applying for these benefits.

Learn technical terminology necessary to accurately determine charges for services rendered.

Learn forms and application procedures for receiving public assistance.

Experience/Education

One year of experience that would require the application of the knowledges and abilities listed as minimum qualifications.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for the experience requirement at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

WCB:mm

3-26-99

County of Orange
County of Orange
Class Code: 0341
Revised and Title
Changed: 8-20-82
Established: 3-6-79

FINANCIAL RESOURCES INTERVIEWER II

DEFINITION

Under general supervision, to interview responsible parties to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel debtors as to the steps which may be taken to eliminate their financial indebtedness to the County; and to do other work as required.

CLASS CHARACTERISTICS

This is the fully qualified working level of the Financial Resources Interviewer series. Incumbents in this class perform the initial financial evaluation, originate the financial file and begin the process of financial reimbursement to the County.

This class differs from that of Financial Resources Interviewer III in that incumbents in this class may train as floater. Evaluations performed are briefer and more cursory in nature with the emphasis being placed upon obtaining sufficient information and timely agreement to commence the collection process.

EXAMPLES OF DUTIES

  1. Interviews responsible parties to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County services; determines recipient’s ability to pay for services, based upon current financial status, and calculates total liability to the County using specified formula; records information obtained during interview together with case record detailing steps taken and recommendations for further disposition of the case on the financial evaluation form.

  2. Determines recipient’s total liability incurred for services; attempts to determine amounts which may be obtained from private insurance, Medi-Cal, Medicare, and other third party carriers by contacting employers and insurance companies to verify coverage and amount of benefits; initiates insurance assignments and obtains documents to secure payment.

  3. Explains to the recipient the legal consequences if recipient fails to take action to insure that bills are paid promptly; sets up payment plan based on recipient’s debt and ability to pay; secures responsible party’s signature on pay agreement; negotiates real property and third party liens and/or accepts deposits in partial or full payment of the cost of services for which the recipient is liable.

  4. Answers phone or mail inquiries concerning costs of services, departmental policies and procedures, State and County regulations and laws pertaining to financial liability for service, Medi-Cal and Medicare regulations, etc.; gives responsible party information on current status of account; advises and assists clients concerning available resources for payment of their bills.

  5. For billing purposes, classifies cases as to source of payment based on the financial evaluation; submits billing and payment information to appropriate departmental personnel for further processing.

MINIMUM QUALIFICATIONS

General Knowledge of

Sources of information needed to verify and identify insurance coverage, personal earnings and assets and ability to meet financial obligations.

Techniques needed to appropriately interview clients and accurately evaluate financial information received.

Ability to

Conduct interviews under sensitive conditions, extracting and evaluating information of an extremely personal and sensitive nature.

Convince debtors of the necessity of assuming financial responsibility for their bills, through application for any insurance or other funds to which they may be entitled and/or by agreeing to a debt repayment plan.

Prepare a variety of written material, such as correspondence with debtors, insurance companies, lawyers, etc., interview information and logical, accurate case records.

Learn and apply departmental and County policies, procedures, rules, regulations and the functions and operations of other departments or divisions as they interrelate with the financial counseling function.

Learn the proper application of the various types of medical insurance, both private and third party carriers, such as CHAMPUS, VA, Medi-Cal and Medicare and the methods and forms used in applying for these benefits.

Learn technical terminology necessary to accurately determine charges for services rendered.

Learn forms and application procedures for receiving public assistance.

Experience/Education

One year of experience that would require the application of the knowledges and abilities listed as minimum qualifications.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for the experience requirement at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

WCB:mm

3-26-99

Classifications

County of Orange
Class Code: 0342
Revised and Title
Changed: 8-20-82
Established: 3-6-79

FINANCIAL RESOURCES INTERVIEWER III

DEFINITION

Under general supervision, to interview responsible parties to obtain personal and financial information, including sources of reimbursement to the County for services rendered; to counsel debtors as to the steps which may be taken to eliminate their financial indebtedness to the County; review accounts for nonpayment, take initial remedial action and to assist Collection Officers in handling account collection; and to do other work as required.

CLASS CHARACTERISTICS

This is the advanced working level of the Financial Resources Interviewer series, the highest level without supervisory duties. Incumbents in this class follow up delinquent accounts on a routine as well as a work-flow basis, reviewing the original files and pay agreement to determine the basis for subsequent nonpayment of the account. Supervising Financial Resources Interviewer is distinguished from Financial Resources Interviewer III by the supervisory duties performed.

EXAMPLES OF DUTIES

  1. Interviews responsible parties to obtain a variety of biographical, personal and financial data; sets up financial files or obtains old file if recipient previously received County services; determines recipient’s ability to pay for services, based upon current financial status and calculates total liability to the County using specified formula; records information obtained during interview together with case record detailing steps taken and recommendations for further disposition of the case on the financial evaluation form; makes reimbursement recommendations to the court for court ordered services which are referred for financial evaluation.

  2. Audits financial files on a systematic as well as an "as needed" basis; reviews original financial evaluation and pay agreement for accuracy, correctness and completeness of information; where account payments are delinquent, interviews debtor to determine reasons for account being in arrears; analyzes the total financial profile and advises the debtor concerning the ways and means of solving financial difficulties by working out a budget, setting up reasonable payment plans, accepting lump sum settlements, etc.

  3. Interviews the more difficult clients such as those referred by the courts and/or specialized caseloads; contacts by phone or mail, debtors, responsible relatives, attorneys, employers, insurance companies, etc., to verify or uncover hidden assets, resources, employment, establish liability encourage payment of delinquent accounts or otherwise take action to assure collection of account; uses available source materials in skip tracing debtors whose whereabouts are unknown.

  4. Upon analyzing delinquent account to determine basis of nonpayment and most effective means of collection, prepares summary report recommending appropriate action, such as modification of payment plan, lump sum settlement, write off of account, legal procedures to be taken, etc.

  5. Assists clients having considerable financial obligations by analyzing the total financial profile and launching a program of collection based on the priority of available resources; probes for background information which may uncover potential sources of payment; searches out and contacts privately funded programs, research grants, teaching funds, etc., in an attempt to locate additional revenue sources; initiates private or group medical insurance benefit claims, third party coverage, military benefits, Medicare, attorney or third party liens, Medi-Cal Workers Compensation, etc.

  6. Refers those accounts requiring legal action or involving difficult settlements or compromise to Collection Officer for final disposition.

  7. This particular classification would be qualified to be independently assigned to satellite offices.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Various forms of medical insurance, both private and third party carriers, such as CHAMPUS, VA, Medicare, etc., types of coverage and the methods and forms of applying for these benefits.

General Knowledge of

Research methods and techniques for obtaining and evaluating financial information in order to detect deception, verify assets, locate hidden assets and revenue sources and skip trace debtors whose whereabouts are unknown.

Medi-Cal benefits, eligibility requirements and the methods of applying for public assistance.

Ability to

Interpret departmental, County and court policies, procedures, rules and regulations and functions and operations of other divisions and departments as they interrelate with the financial evaluation function.

Conduct an interview under sensitive and/or hostile conditions, stressing ultimate consequences if debtor does not cooperate so that the County receives some form of reimbursement for outstanding bills.

Perform the basic arithmetic operations in using prespecified formulas to calculate liability and set up payment plans.

Sources of information needed to perform the financial evaluation function, such as computer billing printouts, microfiche files, credit and collections filing systems, etc.

Prepare a variety of written materials such as correspondence with debtors, insurance companies, lawyers, etc., interview information and logical, accurate case records.

Experience/Education

Two years of experience that would require the application of the knowledges and abilities listed as minimum qualifications.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for the experience requirement at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

WCB:mm

3-26-99

Classifications

County of Orange
Class Code: 0355
Revised: 11-20-87
Previous Revision: 4--7-84

FINANCIAL RESOURCES INVESTIGATOR

DEFINITION

Under general supervision, to investigate and compile reports regarding the financial resources of applicants for or recipients of public assistance; to interview recipients; to make arrangements for reimbursement or repayment in cases of overpayment; to estimate value of real business and personal properties; and to perform other work as required.

CLASS CHARACTERISTICS

Financial Resources Investigators exercise significant tact and judgment in searching and analyzing appropriate records regarding debtors’ financial status and ability to pay and in obtaining cooperation from persons possessing relevant information. Work is performed with considerable independent responsibility for completeness, accuracy and relevance of information obtained.

EXAMPLES OF DUTIES

  1. Searches and analyzes vital, property, business and other records of the Recorder, Assessor, County Clerk, Tax Collector, Auditor-Controller and other jurisdictions to verify financial status and holdings of applicants and clients; secures details of sales or purchases of property by correspondence or personal contact with persons concerned, County Recorder, corporations, stock brokers, banks and loan, title and escrow companies; researches estates of deceased recipients; obtains documentation for filing liens for Medi-Cal reimbursement or County burial expense; computes balances, interest charges and net consideration paid or received through escrows or contracts of sale; estimates approximate market value of real, business and personal properties by researching appropriate records and contacting reliable sources.

  2. Contacts and interviews General Assistance clients concerning collectible amounts and makes arrangements for full reimbursement; monitors payments received; recontacts clients in event of delinquency on payments; prepares and files liens in Workers’ Compensation cases and personal injury actions; prepares case files and obtains financial documents; contacts persons involved and collects on cases as needed; represents the County in Municipal Court (Small Claims Division) for collection of accounts; maintains file and records of requests, correspondence, collections and other actions taken; prepares statistical reports.

MINIMUM QUALIFICATIONS

General Knowledge of

Fundamentals of real estate and commercial transactions and related legal provisions and terminology; common real property recording and escrow procedures; investigative techniques and procedures; sources of information used in checking financial holdings; methods of effecting collections and enforcing related government regulations.

Ability to

Understand and interpret moderately complex laws, codes, rules and regulations; read and interpret real estate documents including property descriptions, transaction records, escrow statements and trusts; determine approximate market value of real and personal property; work independently; prepare clear and concise reports and maintain effective records and accounts; establish and maintain cooperative working relationships with clients, staff, outside agencies and the public.

Experience/Education

Two years of experience such as researching and summarizing property records, carrying out escrow instructions or evaluating real or personal property assets. (Experience as a licensed agent/broker in real estate, business opportunities, stocks or bonds may be considered as qualifying.)

Education or training in escrow, real estate, banking, workers’ compensation or similar field that is directly related to the required knowledges and abilities may be substituted for up to six months of experience at the rate of three semester units for one month of experience and one hour of training for one hour of experience.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

MHH:mm

3-29-99

Classifications

County of Orange
Class Code: 0679SM
Revision and Title Change: 2-4-94
Previous Title: Financial Counseling
Services Supervisor
Previous Revision: 9-9-88

FINANCIAL SERVICES PROGRAM SUPERVISOR

DEFINITION

Under general direction, to plan and supervise the financial services program for HCA; to plan, implement, coordinate and evaluate financial counseling and collection services and provide technical direction to a systems design and support contractor; to represent the County regarding State regulation and financial audits of Mental Health, Drug, Alcohol and certain Public Health programs; and to do other work as required.

CLASS CHARACTERISTICS

This class supervises a major support program which provides eligibility determination, financial counseling, patient and third party billing and collection of accounts.

This class supervises the work of many outstationed financial counseling units and a collection unit through subordinate supervisors. The size of the staff supervised and the nature of program supervised require the incumbent to be engaged primarily in planning, developing procedures and controls, and meeting State reporting requirements.

EXAMPLES OF DUTIES

  1. Plans and supervises the operation of the financial services program; reviews, coordinates and evaluates work to insure quality of performance, and compliance with federal, State and County legislation and regulations and maximum collection of revenue.

  2. Evaluates State regulation and changes; obtains clarification of regulation from State program staff; represents County in explaining problems at the County level; participates with management in formulating the program's goals and objectives; identifies problems, staffing and systems needs; develops and implements policies and procedures; formulates workload production standards to achieve the program's objectives.

  3. Advises program supervisors and staff on new rules and policy changes, new and revised procedures, interpretations, work methods, additional guidelines and other matters relating to the financial counseling program.

  4. Provides technical direction to and coordinates with systems staff and outside contractor to develop and maintain the customized billing system in accordance with the latest billing requirements.

  5. Designs and coordinates in-service training and professional development of new and current employees; assists subordinate supervisors in counseling employees and handling disciplinary problems; prepares and reviews performance evaluations.

  6. Researches and evaluates financial cases which are delinquent or uncollectible; authorizes reduction in liability or payment; reviews cases referred to the Collection Officer for follow-up and further collection proceedings. After all avenues of collection are exhausted, authorizes accounts for charge off.

  7. Acts as liaison to Auditor-Controller's office, State and County agencies/departments and private agencies in matters interrelating with the financial counseling program; participates in State and County audits.

  8. Works with Service Chiefs at each Mental Health clinic or residential treatment site to coordinate office space and security for staff and problems concerning eligibility and billing patients for treatment/case management services.

  9. Upon request, advises on and/or evaluates eligibility determination, financial billing and collection procedures of contract providers; provides training and technical assistance to contract providers on financial matters.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Various forms of insurance, both private and third party carriers, such as Medi-Cal, CHAMPUS, Medicare, etc., types of coverage and methods for applying for these benefits.

Investigative and interviewing techniques; methods of obtaining and evaluating information on the financial status of individuals.

Agency and County policies, rules and regulations relating to fiscal controls and functions and operations of other programs and County departments as they interrelate with financial counseling.

Principles and techniques of supervision related to the training, direction, motivation, evaluation and discipline of subordinates.

Ability to

Represent the County with State program officials on issues of program regulation and reimbursement; read, interpret and apply provisions of State and County regulations and procedures pertaining to the administration of financial counseling services.

Plan, schedule and direct the work of a financial counseling program for optimum utilization of staff resources; coordinate the program's services with that of other programs and County agencies/departments/courts.

Understand and work with automated billing systems and provide EDP staff with system requirements for necessary changes.

Interact effectively with staff at all organizational levels and function in stressful situations which require negotiation and/or persuasion.

Write reports which present information in a clear, complete and concise manner.

Collect, interpret and evaluate data, validate conclusions, define and select appropriate alternatives; plan, coordinate and initiate action necessary to implement procedures and guidelines with a minimum of guidance.

Effectively train, supervise and evaluate subordinates.

Exercise good judgment in the approval of reduced liability, pay agreements and charge off's; understand the collection process regarding the recovery of revenue.

Use a County-approved means of transportation to travel between work sites.

Experience

Four years of experience which would demonstrate the knowledge and abilities listed above.

Education or training that can be directly related to the knowledge and/or abilities may be substituted for up to two years of the experience requirement at the rate of three semester units for one month of experience, and one hour of job-related training for one hour of experience.

DBL:smb

Classifications

County of Orange
Series Specification Established: 3-27-87
Replaces: Fingerprint Technician,
Class Code: 3950
Established: 10-25-85

FINGERPRINT TECHNICIAN SERIES SPECIFICATION

Class Code Class Title
3954 Fingerprint Technician I
3955 Fingerprint Technician II

DEFINITION

Classifies fingerprints in accordance with widely varied, detailed and complex fingerprint characteristics using an automated fingerprint identification system.

CLASS CHARACTERISTICS

Fingerprint Technician I

This is the entry/trainee level in the Fingerprint Technician series where incumbents learn to operate automated fingerprint identification equipment and develop the skills necessary for advancement to the journey level.

Fingerprint Technician II

This is the journey level. Positions in this class are characterized by an exceptionally high degree of responsibility for accuracy and quality of work and for great attention to detail in performing highly specialized and technical work analyzing, classifying, identifying and matching fingerprints in accordance with their diverse and complex configurations. Consequences of error are potentially severe in that current arrestees could be misidentified or prior convictions or arrests of current arrestees or other subjects could either be overlooked or wrongly attributed to an individual or unidentified bodies could remain unidentified as the result of a nonmatch, mismatch or misclassification of fingerprints. Work is performed under only general supervision with considerable independence and individual responsibility for quality of work.

EXAMPLES OF DUTIES

  1. Receives new fingerprint cards pertaining to Orange County Jail arrestees, probationers and applicants for concealed weapons permits, business licenses and employment with the Sheriff-Coroner Department; establishes number formula classification of each set of fingerprints according to a modified Henry and/or National Crime Information Computer (NCIC) system; prepares fingerprint cards for automated input into fingerprint data bases.

  2. Prepares latent crime scene fingerprints for automated latent print analysis; photographically enlarges these prints enabling the systematic tracing of ridge structures and points of minutiae while removing badly smudged portions of the print; photographically reduces print back to one-to-one scale.

  3. Operates Fingerprint Input Terminal; examines and corrects directly on computer screen, if necessary, the core point, axis and skeleton pattern of the computerized fingerprint image generated by the fingerprint reader; inputs additional physical information such as date of birth, sex and fingerprint classification.

  4. As requested by law enforcement agencies, establishes or verifies numeric classification of fingerprints of subjects whose identity is in question; from automated Fingerprint Input Terminal, individually compares computer generated list of possible matches against search fingerprint; identifies and analyzes pertinent characteristics of each fingerprint set; establishes positive identification through point-for-point comparison of minutiae within individual fingers of subject print and computer file prints.

  5. Cartoons fingerprint patterns with other law enforcement agencies; by telephone uses standard technical terminology to describe characteristics of each fingerprint, or records such technical descriptions; searches computer files and establishes possible match or eliminates subject, based on cartoon information provided by other agencies; confirms match by visual inspection and analysis of subject and computer file fingerprints.

  6. Testifies in Court regarding classification and matching of inked fingerprints of specific individuals; maintains logs of local arrest fingerprint searches, prior subjects located in files, fingerprint cartoonings performed, fingerprint searches for law enforcement agencies and other related activities; maintains work statistics.

MINIMUM QUALIFICATIONS

Knowledges

Fingerprint Technician I

General knowledge of the modified Henry and/or NCIC fingerprint classification systems; physical characteristics of fingerprints and points of comparison required for an identification; standard terminology used to describe fingerprint details.

Some knowledge of record preparation and maintenance; data processing and automated fingerprint identification Systems.

Fingerprint Technician II

General knowledge of a modified Henry and NCIC fingerprint classification systems; physical characteristics of fingerprints and points of comparison required for an identification; methods and procedures of automated fingerprint analysis and matching; standard terminology used to describe fingerprint details; record preparation and maintenance; data processing and automated fingerprint identification systems.

Ability to

Fingerprint Technician I

Classify and identify fingerprints through use of a NCIC system of fingerprint classification; learn to become proficient in the operation of an automated fingerprint identification system including operating fingerprint input terminals and preparing photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry; understand and follow detailed and moderately complex oral and written instructions.

Fingerprint Technician II

Classify fingerprints through use of a modified Henry and/or automated fingerprint classification system; maintain and search manual and automated fingerprint files; establish identity by comparing fingerprint classifications; prepare photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry; understand and follow detailed and moderately complex oral and written instructions.

Education/Experience

Fingerprint Technician I

Successful completion of a course of training which is recognized by the Orange County Sheriff Department in classifying and identifying fingerprints by pattern recognition and ridge counting; or one year experience in classifying and identifying fingerprints for a public law enforcement agency.

Fingerprint Technician II

Six months experience classifying and identifying fingerprints by pattern type and ridge counting; operating automated fingerprint identification equipment and preparing photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry, for a public law enforcement agency.

Special Requirements

Applicants must not have been convicted of a felony and pass a background investigation to the satisfaction of the Sheriff-Coroner. Ability to identify and distinguish colors.

SD:mm
6-17-99

Classifications

County of Orange
Series Specification Established: 3-27-87
Replaces: Fingerprint Technician,
Class Code: 3950
Established: 10-25-85

FINGERPRINT TECHNICIAN SERIES SPECIFICATION

Class Code Class Title
3954 Fingerprint Technician I
3955 Fingerprint Technician II

DEFINITION

Classifies fingerprints in accordance with widely varied, detailed and complex fingerprint characteristics using an automated fingerprint identification system.

CLASS CHARACTERISTICS

Fingerprint Technician I

This is the entry/trainee level in the Fingerprint Technician series where incumbents learn to operate automated fingerprint identification equipment and develop the skills necessary for advancement to the journey level.

Fingerprint Technician II

This is the journey level. Positions in this class are characterized by an exceptionally high degree of responsibility for accuracy and quality of work and for great attention to detail in performing highly specialized and technical work analyzing, classifying, identifying and matching fingerprints in accordance with their diverse and complex configurations. Consequences of error are potentially severe in that current arrestees could be misidentified or prior convictions or arrests of current arrestees or other subjects could either be overlooked or wrongly attributed to an individual or unidentified bodies could remain unidentified as the result of a nonmatch, mismatch or misclassification of fingerprints. Work is performed under only general supervision with considerable independence and individual responsibility for quality of work.

EXAMPLES OF DUTIES

  1. Receives new fingerprint cards pertaining to Orange County Jail arrestees, probationers and applicants for concealed weapons permits, business licenses and employment with the Sheriff-Coroner Department; establishes number formula classification of each set of fingerprints according to a modified Henry and/or National Crime Information Computer (NCIC) system; prepares fingerprint cards for automated input into fingerprint data bases.

  2. Prepares latent crime scene fingerprints for automated latent print analysis; photographically enlarges these prints enabling the systematic tracing of ridge structures and points of minutiae while removing badly smudged portions of the print; photographically reduces print back to one-to-one scale.

  3. Operates Fingerprint Input Terminal; examines and corrects directly on computer screen, if necessary, the core point, axis and skeleton pattern of the computerized fingerprint image generated by the fingerprint reader; inputs additional physical information such as date of birth, sex and fingerprint classification.

  4. As requested by law enforcement agencies, establishes or verifies numeric classification of fingerprints of subjects whose identity is in question; from automated Fingerprint Input Terminal, individually compares computer generated list of possible matches against search fingerprint; identifies and analyzes pertinent characteristics of each fingerprint set; establishes positive identification through point-for-point comparison of minutiae within individual fingers of subject print and computer file prints.

  5. Cartoons fingerprint patterns with other law enforcement agencies; by telephone uses standard technical terminology to describe characteristics of each fingerprint, or records such technical descriptions; searches computer files and establishes possible match or eliminates subject, based on cartoon information provided by other agencies; confirms match by visual inspection and analysis of subject and computer file fingerprints.

  6. Testifies in Court regarding classification and matching of inked fingerprints of specific individuals; maintains logs of local arrest fingerprint searches, prior subjects located in files, fingerprint cartoonings performed, fingerprint searches for law enforcement agencies and other related activities; maintains work statistics.

MINIMUM QUALIFICATIONS

Knowledges

Fingerprint Technician I

General knowledge of the modified Henry and/or NCIC fingerprint classification systems; physical characteristics of fingerprints and points of comparison required for an identification; standard terminology used to describe fingerprint details.

Some knowledge of record preparation and maintenance; data processing and automated fingerprint identification Systems.

Fingerprint Technician II

General knowledge of a modified Henry and NCIC fingerprint classification systems; physical characteristics of fingerprints and points of comparison required for an identification; methods and procedures of automated fingerprint analysis and matching; standard terminology used to describe fingerprint details; record preparation and maintenance; data processing and automated fingerprint identification systems.

Ability to

Fingerprint Technician I

Classify and identify fingerprints through use of a NCIC system of fingerprint classification; learn to become proficient in the operation of an automated fingerprint identification system including operating fingerprint input terminals and preparing photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry; understand and follow detailed and moderately complex oral and written instructions.

Fingerprint Technician II

Classify fingerprints through use of a modified Henry and/or automated fingerprint classification system; maintain and search manual and automated fingerprint files; establish identity by comparing fingerprint classifications; prepare photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry; understand and follow detailed and moderately complex oral and written instructions.

Education/Experience

Fingerprint Technician I

Successful completion of a course of training which is recognized by the Orange County Sheriff Department in classifying and identifying fingerprints by pattern recognition and ridge counting; or one year experience in classifying and identifying fingerprints for a public law enforcement agency.

Fingerprint Technician II

Six months experience classifying and identifying fingerprints by pattern type and ridge counting; operating automated fingerprint identification equipment and preparing photographic enlargements and tracings of latent or less distinct fingerprint detail for automated entry, for a public law enforcement agency.

Special Requirements

Applicants must not have been convicted of a felony and pass a background investigation to the satisfaction of the Sheriff-Coroner. Ability to identify and distinguish colors.

SD:mm
6-17-99

Classifications

County of Orange
Class Code: 0842
Established: 11-13-92

FISCAL PROGRAM SUPERVISOR (SSA)

DEFINITION

Under general direction, to plan and supervise through subordinate supervisors the fiscal operations program in the Auditor-Controller’s Department in support of the Social Services Agency; to perform a variety of duties relating to the validation, examination, coding, reconciliation, and recording of fiscal and financial data; and to do other work as required.

CLASS CHARACTERISTICS

This is a single position class in the Auditor-Controller's Office characterized by specialized knowledge required of the SSA Fiscal program.

Examples of Duties

  1. Prepares and audits complex materials which require the review of complex data and a thorough familiarity with policies, procedures, terminology, and various applicable statutes relating to the fiscal program.

  2. Identifies and resolves problems and inconsistencies and determines corrective entries involved in maintaining accounting controls; examines, reconciles, balances, and adjusts accounting records which requires a specialized knowledge of the program.

  3. Plans, organizes and schedules the work of a large accounting office through subordinate supervisors and coordinates the work of the Program within the department, with other County Departments and outside agencies.

  4. Represents the County at the State level on the Welfare Care Data System (CDS) Committee and subcommittees for the Auditor-Controller Office.

  5. Answers questions of others requiring a detailed knowledge of the fiscal program accounting system; explains laws, policies and procedures to others referring only matters requiring policy decisions to management.

  6. Provides a wide range of program/administrative functions in support of a manager or other higher level position.

MINIMUM QUALIFICATIONS

Knowledge of

Principles, practices and terminology of accounting, recordkeeping and statistical reporting procedures as they relate to a Social Services Agency.

Governmental accounting systems and procedures.

Principles of office management and office procedures, practices and equipment.

Principles and practices of supervision including hiring, training, and evaluation of subordinates.

Application of a complex data processing system.

Ability to

Perform a wide variety of difficult and responsible financial, fiscal and accounting functions.

Understand and interpret the principles, laws and procedures involved in a government accounting system.

Research and analyze data, determine relevancy and accuracy, and draw logical conclusions.

Supervise clerical accounting operations.

Establish and maintain cooperative working relationships with personnel from other county agencies as well as state and federal agencies.

Understand the functions, complexities and capacity of a large data system and be able to communicate with systems analysts in addressing systems related problems.

Education/Experience

OPTION I

Two years as a Senior Accounting Office Supervisor I or higher for the County of Orange.

OPTION II

Four years experience in the maintenance and review of fiscal, financial and/or statistical records OR five years general office experience which included at least 18 months of accounting experience and one year supervisory experience. Other experience may be substituted as described below.

AND

Successful completion of a basic supervision course and/or test. Completion of seminars in at least three of the following supervisory course areas listed below.

Supervisory Course Areas

Planning /Scheduling

Performance Evaluation

Motivating Employees

Supervisory Interpersonal Skills

Interviewing/Selecting Employees

Interaction Management

Supervisory Problem Solving

* Affirmative Action

* Discipline

* Grievance Handling

* Employee Relations

* Must be County specific courses

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in any combination of office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts Degree or an Accounting Certificate which represents completion of all required coursework in an accounting curriculum may substitute for two years of experience.

BB:smb

Classifications

County of Orange
Class Code: 3322SM
Established: August 6, 1993

FLEET MAINTENANCE SUPERVISOR

DEFINITION

Under general supervision, to assign and supervise the work of mechanics, service maintenance and parking facility personnel engaged in issuing, parking, maintaining, repairing and overhauling automotive and other light duty equipment in a high volume shop environment; and to do other work as required.

CLASS CHARACTERISTICS

This class is assigned the responsibility of supervising, either directly or through subordinate supervisors, all automotive mechanics and automotive service and parking facility personnel in the centralized transportation maintenance and repair shop and garage facility, and at remote locations. The class provides recommendations to division management relative to repair or replacement of light duty vehicles, and oversees a program of maintenance and service of the light duty fleet.

EXAMPLES OF DUTIES

  1. Reviews requests and reports of required work on automotive and other light equipment.

  2. Inspects equipment to determine repair work needed; estimates cost of repairs and makes repair decisions on the work requiring extensive repair or provides recommendations about whether to repair or replace vehicles to division management and user departments.

  3. Schedules mechanics and other service personnel, either directly or through subordinate supervisors, to perform repair and maintenance work according to the requirements of each job.

  4. Discusses work to be done and offers technical guidance to staff as required.

  5. Examines and approves completed jobs and submits reports of all completed work to division management. Works with automated system and equipment to generate reports of vehicle usage, cost of repairs, vendor responsiveness, etc.

  6. Does trouble shooting and diagnosis of mechanical failures.

  7. Supervises installation of auxiliary equipment and controls.

  8. Reviews, evaluates, coordinates and instructs mechanics and other personnel, and prepares or reviews performance evaluations and other documentation relative to employee performance.

  9. Makes recommendations in budget preparation for use or acquisition of equipment and personnel resources.

  10. Checks the accuracy and approves payment of vendor invoices. Ensures that dealers/vendors meet obligations of warranty agreements. Resolves conflicts with vendors and reports vendor performance to division management.

  11. Oversees the maintenance of clean and orderly conditions in a shop environment, including safety training for personnel performing maintenance duties.

  12. Schedules and reviews mandated vehicle maintenance requirements for affected vehicles, as required by the State of California Vehicle Code.

  13. Ensures that staff receive proper training in the use, storage, and disposal of flammable liquids and hazardous waste materials according to local, state, and federal laws.

MINIMUM QUALIFICATIONS

Comprehensive Knowledge of

Techniques and methods of overhauling and repairing automotive equipment and related components including engines, carburetors, electrical systems and transmissions.

Thorough knowledge of

Theory, care and operation of internal combustion engines and mechanical components for the maintenance and repair of automobiles and other light duty vehicles.

Methods, materials, tools and equipment of the trade and their use in automotive maintenance and repairs.

Principles and methods used in a program of preventive maintenance.

Principles of effective supervision.

General Knowledge of

Principles, methods, and practices pertaining to the operation of a large and high volume automotive maintenance and repair shop and garage facility.

Automated time keeping and record retention systems.

Ability to

Plan, lay out, direct, inspect and instruct mechanical repair work.

Diagnose and locate mechanical defects and verify repair cost estimates.

Supervise, train, and evaluate employees and perform all employee relations duties relative to subordinates.

Coordinate training programs in new repair techniques, products, equipment, etc.

Read, understand and interpret written directives with regard to factory letters and bulletins, automotive manuals and memorandums, and division policy and practices.

Prepare and maintain records and reports such as time, vehicle, preventive maintenance, repair orders, field repairs, tow service, sublets and warranties. Become proficient in independently generating and performing input of information on division's automated systems.

Communicate clearly and diplomatically in writing and verbally with user departments, vendors, County employees, subordinates, and division management.

Experience/Education

Four years of technical experience which demonstrates possession of the required knowledges and abilities.

Education or training that can be directly related to the knowledge and ability requirements may be substituted for up to one year of technical experience at a rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

Licensure Requirement

Possession of or ability to obtain, before date of appointment, a valid California Driver's License, Class C or higher.

JTM:smb
07-15-93

Classifications

County of Orange
Class code: 1423
Established: 1-18-85

FLEET SERVICES ASSISTANT

DEFINITION

Under general supervision to serve as a staff assistant to the Chief, Transportation Services in analyzing request for vehicles and related equipment by County departments and assisting the Chief, Transportation by performing various assignments, such as preparing, compiling analyzing and maintaining of data and reports and to do other work as required.

EXAMPLES OF DUTIES

  1. Assists in the review of and analyses of requirements submitted by agencies/department for vehicles and related equipment; meet with agency/department representatives as to the type and features of vehicle and related equipment needed; assists in the preparation of specifications and requisitions, for vehicles and related equipment; serves as liaison with County agencies/departments and status to assure compliance to specifications, schedules and other terms of the agreement with the dealer and the County.

  2. Assists in evaluating bid proposals; prepares vehicle purchase recommendations and schedule of acquisition for light duty fleet vehicles; determines list of vehicles scheduled for replacement; compiles maintenance and repair cost statistics; computes projected mileage statistics.

  3. Coordinates the operations of the automated fuel dispensing system; reviews and analyzes requirements submitted by agency/department for replacement or new card keys; prepares management reports and maintains detailed computer assisted records; locates and repairs system malfunctions and performs routine maintenance.

  4. Assists in handling all matters relating to title, registration and acquisition of exempt and non-exempt licenses for the light duty fleet; coordinates surplus vehicles for auction and ensures they are properly prepared; coordinates the State emission control inspection program and prepares quarterly reports.

  5. Assists in the preparation and justification of Division budget; analyzes need for budget items requested by division supervisors and recommends if items are justifiable.

  6. Prepares reports, provides analysis of statistics, analyzes employee suggestions and performs special research projects; and develops and maintains a computerized record and inventory system.

MINIMUM QUALIFICATIONS

General Knowledge of

Statistical research methods; communication techniques required for gathering, evaluating and transmitting information.

Some Knowledge of

Computerized data base Systems and programming techniques.

Practices of fiscal management, budget control and purchasing.

Statistical methods.

Ability to

Research, collect and analyze cost and other data and prepare recommendation of findings.

Write clean, accurate and concise reports and correspondence.

Prepare requisitions, specifications for equipment to be purchased or modified based on information submitted by the agencies/departments.

Work with agencies/departments and vendors, maintaining effective working relationships.

Communicate effectively in individual situations and group discussions.

Prepare and present oral reports clearly and concisely.

WCB:mm

4-26-99

Classifications

County of Orange
Class Code: 1606
Revised: 7-8-80
Previous Revision: 5-9-78

FOOD SERVICE WORKER

DEFINITION

Under close supervision, to perform routine unskilled work in the service of foods and the cleaning of food serving utensils; and to do other work as required.

EXAMPLES OF DUTIES

  1. Washes, peels, pares, scrapes and cuts fresh fruits and vegetables; assists cooks with simple food preparation; prepares and butters toast; prepares small quantities of coffee.

  2. Portions food from large containers into individual servings or bowls; places individual packets of salt, pepper and sugar in waxed paper bags.

  3. Delivers loaded carts from kitchen to eating area; returns carts to kitchen after each meal.

  4. Sorts and stacks dishes, silver and serving utensils for dishwashing; scrubs and washes kitchen equipment and utensils such as pots and pans; cleans up food preparation area.

  5. May operate kitchen equipment such as dishwasher, bread slicer, steam heated kettles, coffee urns, slicing, dicing and chopping machines and scales.

MINIMUM QUALIFICATIONS

General Knowledge of

Basic principles of cleanliness.

Ability to

Learn simple vegetable and fruit cleaning, peeling, scraping and cutting procedures.

Learn and follow safety precautions.

Perform manual labor in connection with the delivering of large quantities of food.

Read signs, labels, work schedules and simple instructions in English.

Understand and follow oral directions in English.

Write simple messages in English.

Count, add and subtract small numbers.

Speak English sufficiently to communicate clearly to the public.

DLH:rb

10-05-98

Classifications

County of Orange
Class Code: 1642SM
Administrative Revision: 08-07-01
Established: 07-23-93

FOOD SERVICES SUPERVISOR

DEFINITION

Under general supervision, plans, organizes, directs, and coordinates the food services operation through subordinate supervisors for one or more County-operated institutions, and performs other work as required.

CLASS CHARACTERISTICS

The Food Services Supervisor is responsible for planning for and directing through subordinate supervisors, the operation of food services in one or more juvenile institutions or adult correctional facilities. This class is distinguished from Food Services Manager by the latter’s responsibility for the entire food services program which encompasses all food service sites and staff for an entire County Department/Agency. The class is distinguished from Senior Head Cook by the latter’s responsibility limitation to supervision of staff at a single large County-operated institution on a single shift.

EXAMPLES OF DUTIES

Evaluates the quality of food services and directs changes for compliance with nutritional, sanitary and departmental regulations and for improvement of services.

Supervises, trains and evaluates the performance of subordinate supervisors and line staff.
Plans, assigns and schedules food service staff coverage for 24 hour, 7 day per week operation.
Assists the manager of food services in interviews and hiring recommendations.
Prepares menus, estimates required quantities and types of food, equipment and supplies for the kitchen and dining section of assigned County-operated institutions and directs procurement of same.
Compiles food services budgetary information, monitors expenditures and establishes cost controls for assigned facility/facilities; recommends new positions, services and supplies.
Composes reports, financial statements, and maintains records of food services operations.
May participate in the work of subordinates as needed.
MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles of effective organization and management of institutional food services, including supervision and training.
Practices, methods and equipment used in preparing, cooking and serving large quantities of food.

Budgetary development and controls associated with food services.

Methods used in storing and inventorying large quantities of food.

Applicable state and local codes and regulations governing institutional food services such as Title XV, Title XXII, and CURFFL.

Some Knowledge of
Resources from which to order large quantities of food at minimal price.

Security and health standards related to food services in a County-operated institution.

Institutional food service operations.

Ability to

Effectively plan, organize, direct, schedule and coordinate food services at one or more County juvenile institution or adult correctional facility.

Prepare menus and estimate large amounts of food required to feed a continually fluctuating inmate/ward population including modified diet and RDA requirements.

Compose detailed reports and statements and maintain records.

Perform mathematical functions necessary to estimate supplies and food needed, compute costs and discounts to determine best price available.

Establish and maintain effective working relationships with staff, vendors, inmates or wards, superiors and others.

Compile information on jail inmate/juvenile ward population levels and rates for food, supply, equipment and staffing needs for food services management and budget staff.

Experience

Two years experience supervising food services for large populations, or any equivalent combination of education, training or experience which would have developed the required knowledges and abilities. (Examples of related experience could include: supervision of staff in armed services mess halls, schools or other cafeterias or large institutions serving hundreds of people per meal while confined to tight schedules. Examples of related education could include college courses in supervision and nutrition.)

Special Requirement

Prior to appointment, all appointees will be required to pass a background investigation to the satisfaction of the hiring department. Felony conviction of any crime will be disqualifying for employment with the Sheriff/Coroner .

Must possess a valid California Driver’s License or provide other approved means of transportation to travel to and from meetings and facilities.

Classifications

County of Orange
Class Code: 3925
Revised: 1-13-89
Established: 4-14-81

FORENSIC ASSISTANT I

DEFINITION

Under supervision, in a training capacity: to assist pathologists in performing autopsies; to prepare bodies of deceased persons for autopsy examination and final disposition; to receive, identify and release bodies; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry and training level of the Forensic Assistant series. Within a specified time, incumbents are expected to become proficient in the specialized tests, procedures and equipment used in assisting pathologists at the Coroner’s Forensic Science Services Facility. Positions in the higher class, Forensic Assistant II, are proficient in all such procedures, tests and equipment. Incumbents must qualify for promotion to Forensic Assistant II within a specified time or lose status in the Forensic Assistant class series.

EXAMPLES OF DUTIES In a training capacity:

  1. Assists pathologists during autopsy examinations; sets up equipment, instruments and solutions; opens bodies; obtains blood and fluid samples; excises organs and specimens; weighs organs; labels and stores specimens; closes bodies; performs or assists in X-ray and fluoroscopy examination; performs macro/micro photography and develops film; prepares tissue specimens.

  2. Receives bodies at facility; weighs bodies; verifies identification; logs arrival; takes fingerprints; inventories and stores property of deceased; stores bodies; releases bodies to mortuaries; performs or assists in embalming of bodies; prepares bodies for viewing by relatives or other persons.

  3. Maintains autopsy room in clean and orderly manner; cleans and sterilizes equipment, using autoclave; checks for adequate supplies, proper ventilation and condition of equipment; maintains safety and decorum of facility; completes logs and reports as directed.

MINIMUM QUALIFICATIONS

General knowledge of

Either physiology, anatomy or pathology, and associated medical terminology.

Some knowledge of

Technical procedures and techniques in a hospital unit, medical facility, mortuary, medical laboratory or related type of facility.

Ability to

Follow detailed oral and written instructions in performing complex medical technical procedures; prepare clear and concise reports and keep accurate records; and learn to: perform specialized procedures and tests and operate technical equipment required to assist pathologists performing autopsies; work effectively with dead bodies in an autopsy setting; interact effectively with distraught persons and families of deceased; maintain appropriate cleanliness and decorum in an autopsy facility.

Education/Experience

One year of experience which demonstrates possession of the required knowledges and abilities. (Such occupations as medical technician, medical laboratory technician, pathologist’s assistant, hospital technician or mortuary technician are examples of experience which may be considered qualifying.) College level education or training which is directly related to the required knowledges and abilities may be substituted for required experience on the basis of three semester units for one month of experience or one hour of training for one hour of experience.

Special Requirement

Applicants must pass a background investigation to the satisfaction of the Sheriff-Coroner Department.

MHH:mm
6-7-99

Classifications

County of Orange
Class Code: 3926
Revised: 1-13-89
Established: 4-14-81

FORENSIC ASSISTANT II

DEFINITION

Under general supervision, to assist pathologists in performing difficult autopsies using a variety of techniques to preserve medical-legal evidence; to prepare bodies of deceased persons for autopsy examination and final disposition; to receive, identify and release bodies; and to do other work as required.

CLASS CHARACTERISTICS

This is the fully qualified journey level in the Forensic Assistant series. Incumbents exercise proficiency in all procedures, tests and equipment used in assisting pathologists in performing autopsies and in other functions of the Sheriff-Coroner’s forensic facility.

EXAMPLES OF DUTIES

  1. Assists pathologists during autopsy examinations; sets up equipment, instruments and solutions; opens bodies; obtains blood and fluid samples; excises organs and specimens; weighs organs; labels and stores specimens; closes bodies; operates X-ray and fluoroscopy equipment; performs macro/micro photography and develops film; prepares tissue specimens; obtains fingerprints from badly decomposed bodies.

  2. Receives bodies at facility; weighs bodies; verifies identification; logs arrival; takes fingerprints; inventories and stores property of deceased; stores bodies; releases bodies to mortuaries; performs or assists in embalming of deceased persons; prepares bodies for viewing by relatives or other persons.

  3. Maintains autopsy room in clean and orderly manner; cleans and sterilizes equipment using autoclave; checks for adequate supplies, proper ventilation and condition of equipment; maintains safety and decorum of facility; completes required logs and reports.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Procedures involved in assisting a pathologist in autopsy examinations; techniques involved in handling and preparation of bodies for autopsy examination; macro/micro photography and film development; fluoroscopy and X-ray techniques; tissue specimen preparation for autopsy examination; embalming techniques (may be required for some assignments); methods and procedures for care of surgical instruments and autopsy equipment; procedures applicable to work in the Orange County Coroner’s medical-legal facility, including methods to preserve and safeguard evidence;

General Knowledge of

Physiology, pathology, anatomy and medical terminology.

Ability to

Assist in autopsy examinations under direction of a pathologist; follow oral and written instructions on complex autopsy and laboratory procedures; work effectively with dead bodies in an autopsy setting; interact effectively with distraught persons and families of deceased; maintain proper cleanliness and decorum in forensic facility; prepare clear and concise reports and keep accurate records.

Education/Experience

Two years as a Forensic Assistant I in the Orange County Sheriff-Coroner Department or one year as a Forensic Assistant I and one year as a pathology assistant in another facility, or equivalent training, experience and/or education requiring demonstration of the required knowledges and abilities.

Special Requirement

Applicants must pass a background investigation to the satisfaction of the Sheriff-Coroner Department.

License Required

Possession of a valid California Embalmer’s License may be required for some assignments.

MRH:mm
6-7-99

Classifications

County of Orange
Established: 11-30-93
Administrative Revision: 6-10-94

FORENSIC PSYCHOLOGY SERVICE CHIEF SERIES

Class Code Class Title
7135SM FORENSIC PSYCHOLOGY SERVICE CHIEF
7136SM FORENSIC PSYCHOLOGY SERVICE CHIEF - ATTORNEY

DEFINITION

Under direction, to supervise and provide forensic consultation and expert witness testimony related to LPS conservatorships; to oversee treatment, placement and rehabilitation services for PA/PG Conservatees; to assist staff on difficult and complex treatment problems; to work with Judges, Deputy County Counsel and Public Defender attorneys regarding legal rights treatment and placement of conservatees; and to do other work as required.

CLASS CHARACTERISTICS

Forensic Psychologist Service Chief is a one position class. The position may be filled in the higher class by a law school graduate who can provide greater legal advice and consultation to the court and case attorneys.

EXAMPLES OF DUTIES

  1. Plans and schedules own work and assigns and directs the work of clinical staff assigned to Forensic Mental Health Consultation Service; meets with individual Public Guardian staff and reviews cases, client progress and problem areas.

  2. Attends legal hearings and testifies as an expert witness in LPS hearings conservatorhship proceedings, contested placement and LPS conservatorship reappointments.

  3. Participates in hiring staff; orients and trains new staff; and evaluates the performance of subordinates.

  4. Trains County and contract staff, including physicians, in the multidisciplinary approach to diagnosis and treatment of mental health patients; acts as a resource for clinicians with difficult client cases by providing direction on diagnosing and developing treatment plans or by recommending referral to appropriate other service providers.

  5. Provides psychodiagnostic testing and develops treatment plans.

  6. Maintains up-to-date knowledge of federal, state and local laws, regulations, policies and procedures which govern program operations and funding; disseminates information to staff and insures compliance.

  7. Acts as liaison and consultant to governmental, community agencies and private mental health contract providers; meets and confers with individuals, administrators, physicians and others to explain programs and services and to gain cooperation in achieving program goals.

  8. Reviews charts and medical records prepared by treatment staff; prepares records, court reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Characteristics and treatment of psychological, drug or alcohol related disorders.

Laws and regulations governing Public Guardian Conservatorships and treatment of mental illness, drug or alcohol abuse.

Availability and means of utilizing County and community resources for mental health needs.

Methods and techniques of individual, family and group psychotherapy.

General Knowledge of

Principles, methods and techniques of organization, administration and personnel management.

Principles and techniques of human services program planning, implementation and evaluation.

Communication skills and techniques needed for gathering, evaluating and transmitting technical information.

Ability to

Plan, organize and schedule the case workload of a unit and supervise a staff of professionals and paraprofessionals.

Testify as an expert witness and communicate and interact in situations requiring instructing, persuading, consulting, counseling and motivating individuals; prepare and present written court reports concisely and logically.

Provide effective leadership and consultation for staff in forensic evaluation, treatment, case management, quality assurance and utilization review.

Instruct a multidisciplinary professional and paraprofessional staff in the principles and practices of mental health or a specialty area in mental health; provide therapeutic intervention sessions and assist patients in identifying and correcting inappropriate behavior.

Understand and interpret policies, procedures and regulations; assist in the formulation of policies and procedures.

Evaluate program effectiveness and recommend and initiate improvements.

Act as liaison and consultant to governmental, community agencies and private providers for various mental health services.

Use a County-approved means of transportation to travel to meeting and work sites.

License

Both Classes

Possession of a valid license to practice as a Psychologist issued by the Psychology Examining Committee of the California Board of Psychology.

Education/Experience

Both Classes

Two years of experience as an HCA Service Chief I for Orange County;

OR

Two years of post licensure experience as a clinical psychologist in the State of California including at least one year performing forensic evaluations and providing expert testimony in court.

Forensic Psychology Service Chief - Attorney

In addition to the above, graduation from an accredited law school (membership in California Bar not required).

DBL:smb

Classifications

County of Orange
Established: 11-30-93
Administrative Revision: 6-10-94

FORENSIC PSYCHOLOGY SERVICE CHIEF SERIES

Class Code Class Title
7135SM FORENSIC PSYCHOLOGY SERVICE CHIEF
7136SM FORENSIC PSYCHOLOGY SERVICE CHIEF - ATTORNEY

DEFINITION

Under direction, to supervise and provide forensic consultation and expert witness testimony related to LPS conservatorships; to oversee treatment, placement and rehabilitation services for PA/PG Conservatees; to assist staff on difficult and complex treatment problems; to work with Judges, Deputy County Counsel and Public Defender attorneys regarding legal rights treatment and placement of conservatees; and to do other work as required.

CLASS CHARACTERISTICS

Forensic Psychologist Service Chief is a one position class. The position may be filled in the higher class by a law school graduate who can provide greater legal advice and consultation to the court and case attorneys.

EXAMPLES OF DUTIES

  1. Plans and schedules own work and assigns and directs the work of clinical staff assigned to Forensic Mental Health Consultation Service; meets with individual Public Guardian staff and reviews cases, client progress and problem areas.

  2. Attends legal hearings and testifies as an expert witness in LPS hearings conservatorhship proceedings, contested placement and LPS conservatorship reappointments.

  3. Participates in hiring staff; orients and trains new staff; and evaluates the performance of subordinates.

  4. Trains County and contract staff, including physicians, in the multidisciplinary approach to diagnosis and treatment of mental health patients; acts as a resource for clinicians with difficult client cases by providing direction on diagnosing and developing treatment plans or by recommending referral to appropriate other service providers.

  5. Provides psychodiagnostic testing and develops treatment plans.

  6. Maintains up-to-date knowledge of federal, state and local laws, regulations, policies and procedures which govern program operations and funding; disseminates information to staff and insures compliance.

  7. Acts as liaison and consultant to governmental, community agencies and private mental health contract providers; meets and confers with individuals, administrators, physicians and others to explain programs and services and to gain cooperation in achieving program goals.

  8. Reviews charts and medical records prepared by treatment staff; prepares records, court reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Characteristics and treatment of psychological, drug or alcohol related disorders.

Laws and regulations governing Public Guardian Conservatorships and treatment of mental illness, drug or alcohol abuse.

Availability and means of utilizing County and community resources for mental health needs.

Methods and techniques of individual, family and group psychotherapy.

General Knowledge of

Principles, methods and techniques of organization, administration and personnel management.

Principles and techniques of human services program planning, implementation and evaluation.

Communication skills and techniques needed for gathering, evaluating and transmitting technical information.

Ability to

Plan, organize and schedule the case workload of a unit and supervise a staff of professionals and paraprofessionals.

Testify as an expert witness and communicate and interact in situations requiring instructing, persuading, consulting, counseling and motivating individuals; prepare and present written court reports concisely and logically.

Provide effective leadership and consultation for staff in forensic evaluation, treatment, case management, quality assurance and utilization review.

Instruct a multidisciplinary professional and paraprofessional staff in the principles and practices of mental health or a specialty area in mental health; provide therapeutic intervention sessions and assist patients in identifying and correcting inappropriate behavior.

Understand and interpret policies, procedures and regulations; assist in the formulation of policies and procedures.

Evaluate program effectiveness and recommend and initiate improvements.

Act as liaison and consultant to governmental, community agencies and private providers for various mental health services.

Use a County-approved means of transportation to travel to meeting and work sites.

License

Both Classes

Possession of a valid license to practice as a Psychologist issued by the Psychology Examining Committee of the California Board of Psychology.

Education/Experience

Both Classes

Two years of experience as an HCA Service Chief I for Orange County;

OR

Two years of post licensure experience as a clinical psychologist in the State of California including at least one year performing forensic evaluations and providing expert testimony in court.

Forensic Psychology Service Chief - Attorney

In addition to the above, graduation from an accredited law school (membership in California Bar not required).

DBL:smb

Classifications

County of Orange
Consolidated and Title Changed
From: Criminalist and Forensic Toxicologist,
and Senior Criminalist and
Senior Forensic Toxicologist: 11-15-94

FORENSIC SCIENTIST SERIES

Class Code Class Title
3932GE FORENSIC SCIENTIST I
3934GE FORENSIC SCIENTIST II
3935GE FORENSIC SCIENTIST III

DEFINITION

Under general supervision, to perform a variety of scientific tests by analyzing physical and chemical evidence from criminal cases and/or postmortem examinations of cases investigated by the Coroner Division; to conduct field investigations of and to collect evidence at crime scenes; to testify in court as an expert witness; and to do other work as required.

CLASS CHARACTERISTICS

Forensic Scientists are responsible for performing a wide range of scientific applications in the following areas: crime scene investigation, serology, forensic alcohol analysis, trace analysis, postmortem toxicology, antemortem toxicology, controlled substances, clandestine labs, forensic biology, administrative and computer support and/or firearms and toolmarks or they may specialize in one forensic science specialty requiring exceptional expertise, e.g., questioned documents.

Forensic Scientist III is the journey level in the series wherein incumbents must be fully proficient and qualified to testify as expert witnesses in at least three of the previously mentioned specialty areas, or in one specialty area that requires exceptional expertise such as questioned documents.

Forensic Scientist II is the intermediate level. Incumbents at this level are expected to independently perform scientific analysis in one or two of the above mentioned specialties while training in other forensic specialties, to use more complex equipment and technology, and to handle more complicated cases. Incumbents are typically expected to demonstrate sufficient proficiency and competence in order to be promoted to the III level within two years of appointment.

Forensic Scientist I is the entry level in the series. Incumbents work under close supervision performing the more routine collection and scientific analysis of evidence. They may assist in the more complex cases and may be delegated full responsibility for less difficult assignments. Incumbents are expected to demonstrate progressive proficiency and independence in order to advance to the II level within one year of appointment.

EXAMPLES OF DUTIES

The following examples vary by level and specialty of incumbents:

  1. Assists in or makes chemical or physical analyses and microscopic examinations to identify and compare evidence.

  2. Conducts field investigations at crime scenes and other related locations to search for, collect and preserve evidence. Reconstructs situations using physical evidence to prove or disprove relationships among person, instruments and/or materials and the crime.

  3. Uses existing or develops methodology to make chemical analyses and examinations in the identification of toxic agents in postmortem specimens; searches for and isolates toxic substances in biological fluids and tissues; identifies origin of body fluids and tissues using conventional or developing serological techniques.

  4. Uses various kinds of scientific instrumentation to analyze, compare, identify and quantify such materials as blood, saliva, semen, hair, skin, other body fluids and tissues, poisons, drugs and controlled substances, debris, paint, glass, soil, fabrics, bullets, explosives, tool marks, etc.; calibrates equipment and monitors test procedures to ensure accuracy.

  5. Prepares detailed reports of forensic analyses and findings; testifies as an expert witness in court.

  6. Consults with and interprets results for law enforcement officers and attorneys.

  7. Compares impressions and marks with shoes, tires, tools and other objects.

  8. Conducts physical and microscopic examinations to compare and analyze bullets, cartridges, shot shells, gunshot residue or other components; determines muzzle to first surface distances; identifies weapons, ammunition and other components by manufacturer and other characteristics; collects and maintains reference materials on firearms and ammunition.

  9. Conducts chemical, physical and microscopic analysis of handwriting, typing, paper, ink, mechanical printing and copy machine products; uses a variety of methods and scientifically accepted techniques to analyze, compare, classify, date, and identify documents (document specialty only).

  10. May act as leadworker on certain assignments; may act in supervisor's absence; may assist in recruiting and/or training staff; may assist in training public and others about forensic sciences.

MINIMUM QUALIFICATIONS

All levels

Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner.

Must be able to identify and distinguish colors.

Use a County-approved means of transportation for job-related travel.

Knowledges

At the III level, thorough knowledge is required;

at the II level, general knowledge is required, and

at the I level, some knowledge is required of the following:

Laws of evidence; criminal trial and court testimony procedures.

Current trends in forensic sciences.

Principles, methods, materials and techniques of chemistry, physics, biochemistry and photography as related to forensic science.

Body distribution, metabolism, excretion and toxicity of common drugs found in coroner investigations.

Principles, methods, materials, equipment and techniques used in examining, comparing, chemically analyzing, evaluating, photographing and preserving handwriting, mechanical impressions, drawings, indentations and overwritings.

Principles, methods, materials, equipment and techniques used in comparative microscopy for examination, comparison, evaluation, and photographic documentation; court exhibit preparation.

Principles of firearm identification; preservation of physical evidence related to firearm identification.

Abilities

Required proficiency levels are in relation to the types of assignments performed at the applicable classification level and specialty area.

Classification and level of ability required.

L = Learning FP = Full Proficiency

III II I
Ability to
Operate instruments and scientific apparatus carefully and skillfully. FP FP FP
Follow highly technical oral and written instructions. FP FP FP
Conduct various types of scientific analyses; make accurate observations; prepare clear, concise, comprehensive reports and records of observations. FP FP L

Explain technical findings to law enforcement officers, attorneys; testify in court and maintain composure under cross-examination.

FP FP L

Establish and maintain effective working relationships with law enforcement officers, co-workers and the public.

FP FP FP

Modify existing analytical procedures to specific case situations.

FP L L

Apply a wide variety of techniques to analyze new or different types of physical evidence.

FP L L

EDUCATION

Graduation from an accredited college with a bachelor's degree in forensic sciences, chemistry, biochemistry, biology, or a closely related scientific field. Must possess all state education requirements for Forensic Alcohol Analyst, including a course in quantitative analysis prior to passing probation.

A degree in criminal justice is considered qualifying only for questioned document specialty.

EXPERIENCE

Forensic Scientist III:

Generalist Assignments

Two years as a Forensic Scientist II with the County of Orange.

OR

Four years of experience in a science or crime lab performing duties similar to Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences or other related disciplines may substitute for up to one year of required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full-time training in a forensic document laboratory AND two years of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist II:

Generalist Assignments

One year as a Forensic Scientist I with the County of Orange;

OR

Two years experience in a science or crime laboratory performing duties similar to a Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences may substitute for up to one year of required experience on the basis of three semester units for two months of experience. Graduate level classes in other related disciplines may substitute for required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full time training in a forensic document laboratory AND one year of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist I:

Generalist Assignments

None required.

Documents Specialty

Two years’ full-time training in a forensic document laboratory.

DPL:smb

Classifications

County of Orange
Consolidated and Title Changed
From: Criminalist and Forensic Toxicologist,
and Senior Criminalist and
Senior Forensic Toxicologist: 11-15-94

FORENSIC SCIENTIST SERIES

Class Code Class Title
3932GE FORENSIC SCIENTIST I
3934GE FORENSIC SCIENTIST II
3935GE FORENSIC SCIENTIST III

DEFINITION

Under general supervision, to perform a variety of scientific tests by analyzing physical and chemical evidence from criminal cases and/or postmortem examinations of cases investigated by the Coroner Division; to conduct field investigations of and to collect evidence at crime scenes; to testify in court as an expert witness; and to do other work as required.

CLASS CHARACTERISTICS

Forensic Scientists are responsible for performing a wide range of scientific applications in the following areas: crime scene investigation, serology, forensic alcohol analysis, trace analysis, postmortem toxicology, antemortem toxicology, controlled substances, clandestine labs, forensic biology, administrative and computer support and/or firearms and toolmarks or they may specialize in one forensic science specialty requiring exceptional expertise, e.g., questioned documents.

Forensic Scientist III is the journey level in the series wherein incumbents must be fully proficient and qualified to testify as expert witnesses in at least three of the previously mentioned specialty areas, or in one specialty area that requires exceptional expertise such as questioned documents.

Forensic Scientist II is the intermediate level. Incumbents at this level are expected to independently perform scientific analysis in one or two of the above mentioned specialties while training in other forensic specialties, to use more complex equipment and technology, and to handle more complicated cases. Incumbents are typically expected to demonstrate sufficient proficiency and competence in order to be promoted to the III level within two years of appointment.

Forensic Scientist I is the entry level in the series. Incumbents work under close supervision performing the more routine collection and scientific analysis of evidence. They may assist in the more complex cases and may be delegated full responsibility for less difficult assignments. Incumbents are expected to demonstrate progressive proficiency and independence in order to advance to the II level within one year of appointment.

EXAMPLES OF DUTIES

The following examples vary by level and specialty of incumbents:

  1. Assists in or makes chemical or physical analyses and microscopic examinations to identify and compare evidence.

  2. Conducts field investigations at crime scenes and other related locations to search for, collect and preserve evidence. Reconstructs situations using physical evidence to prove or disprove relationships among person, instruments and/or materials and the crime.

  3. Uses existing or develops methodology to make chemical analyses and examinations in the identification of toxic agents in postmortem specimens; searches for and isolates toxic substances in biological fluids and tissues; identifies origin of body fluids and tissues using conventional or developing serological techniques.

  4. Uses various kinds of scientific instrumentation to analyze, compare, identify and quantify such materials as blood, saliva, semen, hair, skin, other body fluids and tissues, poisons, drugs and controlled substances, debris, paint, glass, soil, fabrics, bullets, explosives, tool marks, etc.; calibrates equipment and monitors test procedures to ensure accuracy.

  5. Prepares detailed reports of forensic analyses and findings; testifies as an expert witness in court.

  6. Consults with and interprets results for law enforcement officers and attorneys.

  7. Compares impressions and marks with shoes, tires, tools and other objects.

  8. Conducts physical and microscopic examinations to compare and analyze bullets, cartridges, shot shells, gunshot residue or other components; determines muzzle to first surface distances; identifies weapons, ammunition and other components by manufacturer and other characteristics; collects and maintains reference materials on firearms and ammunition.

  9. Conducts chemical, physical and microscopic analysis of handwriting, typing, paper, ink, mechanical printing and copy machine products; uses a variety of methods and scientifically accepted techniques to analyze, compare, classify, date, and identify documents (document specialty only).

  10. May act as leadworker on certain assignments; may act in supervisor's absence; may assist in recruiting and/or training staff; may assist in training public and others about forensic sciences.

MINIMUM QUALIFICATIONS

All levels

Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner.

Must be able to identify and distinguish colors.

Use a County-approved means of transportation for job-related travel.

Knowledges

At the III level, thorough knowledge is required;

at the II level, general knowledge is required, and

at the I level, some knowledge is required of the following:

Laws of evidence; criminal trial and court testimony procedures.

Current trends in forensic sciences.

Principles, methods, materials and techniques of chemistry, physics, biochemistry and photography as related to forensic science.

Body distribution, metabolism, excretion and toxicity of common drugs found in coroner investigations.

Principles, methods, materials, equipment and techniques used in examining, comparing, chemically analyzing, evaluating, photographing and preserving handwriting, mechanical impressions, drawings, indentations and overwritings.

Principles, methods, materials, equipment and techniques used in comparative microscopy for examination, comparison, evaluation, and photographic documentation; court exhibit preparation.

Principles of firearm identification; preservation of physical evidence related to firearm identification.

Abilities

Required proficiency levels are in relation to the types of assignments performed at the applicable classification level and specialty area.

Classification and level of ability required.

L = Learning FP = Full Proficiency

III II I
Ability to
Operate instruments and scientific apparatus carefully and skillfully. FP FP FP
Follow highly technical oral and written instructions. FP FP FP
Conduct various types of scientific analyses; make accurate observations; prepare clear, concise, comprehensive reports and records of observations. FP FP L

Explain technical findings to law enforcement officers, attorneys; testify in court and maintain composure under cross-examination.

FP FP L

Establish and maintain effective working relationships with law enforcement officers, co-workers and the public.

FP FP FP

Modify existing analytical procedures to specific case situations.

FP L L

Apply a wide variety of techniques to analyze new or different types of physical evidence.

FP L L

EDUCATION

Graduation from an accredited college with a bachelor's degree in forensic sciences, chemistry, biochemistry, biology, or a closely related scientific field. Must possess all state education requirements for Forensic Alcohol Analyst, including a course in quantitative analysis prior to passing probation.

A degree in criminal justice is considered qualifying only for questioned document specialty.

EXPERIENCE

Forensic Scientist III:

Generalist Assignments

Two years as a Forensic Scientist II with the County of Orange.

OR

Four years of experience in a science or crime lab performing duties similar to Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences or other related disciplines may substitute for up to one year of required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full-time training in a forensic document laboratory AND two years of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist II:

Generalist Assignments

One year as a Forensic Scientist I with the County of Orange;

OR

Two years experience in a science or crime laboratory performing duties similar to a Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences may substitute for up to one year of required experience on the basis of three semester units for two months of experience. Graduate level classes in other related disciplines may substitute for required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full time training in a forensic document laboratory AND one year of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist I:

Generalist Assignments

None required.

Documents Specialty

Two years’ full-time training in a forensic document laboratory.

DPL:smb

Classifications

County of Orange
Consolidated and Title Changed
From: Criminalist and Forensic Toxicologist,
and Senior Criminalist and
Senior Forensic Toxicologist: 11-15-94

FORENSIC SCIENTIST SERIES

Class Code Class Title
3932GE FORENSIC SCIENTIST I
3934GE FORENSIC SCIENTIST II
3935GE FORENSIC SCIENTIST III

DEFINITION

Under general supervision, to perform a variety of scientific tests by analyzing physical and chemical evidence from criminal cases and/or postmortem examinations of cases investigated by the Coroner Division; to conduct field investigations of and to collect evidence at crime scenes; to testify in court as an expert witness; and to do other work as required.

CLASS CHARACTERISTICS

Forensic Scientists are responsible for performing a wide range of scientific applications in the following areas: crime scene investigation, serology, forensic alcohol analysis, trace analysis, postmortem toxicology, antemortem toxicology, controlled substances, clandestine labs, forensic biology, administrative and computer support and/or firearms and toolmarks or they may specialize in one forensic science specialty requiring exceptional expertise, e.g., questioned documents.

Forensic Scientist III is the journey level in the series wherein incumbents must be fully proficient and qualified to testify as expert witnesses in at least three of the previously mentioned specialty areas, or in one specialty area that requires exceptional expertise such as questioned documents.

Forensic Scientist II is the intermediate level. Incumbents at this level are expected to independently perform scientific analysis in one or two of the above mentioned specialties while training in other forensic specialties, to use more complex equipment and technology, and to handle more complicated cases. Incumbents are typically expected to demonstrate sufficient proficiency and competence in order to be promoted to the III level within two years of appointment.

Forensic Scientist I is the entry level in the series. Incumbents work under close supervision performing the more routine collection and scientific analysis of evidence. They may assist in the more complex cases and may be delegated full responsibility for less difficult assignments. Incumbents are expected to demonstrate progressive proficiency and independence in order to advance to the II level within one year of appointment.

EXAMPLES OF DUTIES

The following examples vary by level and specialty of incumbents:

  1. Assists in or makes chemical or physical analyses and microscopic examinations to identify and compare evidence.

  2. Conducts field investigations at crime scenes and other related locations to search for, collect and preserve evidence. Reconstructs situations using physical evidence to prove or disprove relationships among person, instruments and/or materials and the crime.

  3. Uses existing or develops methodology to make chemical analyses and examinations in the identification of toxic agents in postmortem specimens; searches for and isolates toxic substances in biological fluids and tissues; identifies origin of body fluids and tissues using conventional or developing serological techniques.

  4. Uses various kinds of scientific instrumentation to analyze, compare, identify and quantify such materials as blood, saliva, semen, hair, skin, other body fluids and tissues, poisons, drugs and controlled substances, debris, paint, glass, soil, fabrics, bullets, explosives, tool marks, etc.; calibrates equipment and monitors test procedures to ensure accuracy.

  5. Prepares detailed reports of forensic analyses and findings; testifies as an expert witness in court.

  6. Consults with and interprets results for law enforcement officers and attorneys.

  7. Compares impressions and marks with shoes, tires, tools and other objects.

  8. Conducts physical and microscopic examinations to compare and analyze bullets, cartridges, shot shells, gunshot residue or other components; determines muzzle to first surface distances; identifies weapons, ammunition and other components by manufacturer and other characteristics; collects and maintains reference materials on firearms and ammunition.

  9. Conducts chemical, physical and microscopic analysis of handwriting, typing, paper, ink, mechanical printing and copy machine products; uses a variety of methods and scientifically accepted techniques to analyze, compare, classify, date, and identify documents (document specialty only).

  10. May act as leadworker on certain assignments; may act in supervisor's absence; may assist in recruiting and/or training staff; may assist in training public and others about forensic sciences.

MINIMUM QUALIFICATIONS

All levels

Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner.

Must be able to identify and distinguish colors.

Use a County-approved means of transportation for job-related travel.

Knowledges

At the III level, thorough knowledge is required;

at the II level, general knowledge is required, and

at the I level, some knowledge is required of the following:

Laws of evidence; criminal trial and court testimony procedures.

Current trends in forensic sciences.

Principles, methods, materials and techniques of chemistry, physics, biochemistry and photography as related to forensic science.

Body distribution, metabolism, excretion and toxicity of common drugs found in coroner investigations.

Principles, methods, materials, equipment and techniques used in examining, comparing, chemically analyzing, evaluating, photographing and preserving handwriting, mechanical impressions, drawings, indentations and overwritings.

Principles, methods, materials, equipment and techniques used in comparative microscopy for examination, comparison, evaluation, and photographic documentation; court exhibit preparation.

Principles of firearm identification; preservation of physical evidence related to firearm identification.

Abilities

Required proficiency levels are in relation to the types of assignments performed at the applicable classification level and specialty area.

Classification and level of ability required.

L = Learning FP = Full Proficiency

III II I
Ability to
Operate instruments and scientific apparatus carefully and skillfully. FP FP FP
Follow highly technical oral and written instructions. FP FP FP
Conduct various types of scientific analyses; make accurate observations; prepare clear, concise, comprehensive reports and records of observations. FP FP L

Explain technical findings to law enforcement officers, attorneys; testify in court and maintain composure under cross-examination.

FP FP L

Establish and maintain effective working relationships with law enforcement officers, co-workers and the public.

FP FP FP

Modify existing analytical procedures to specific case situations.

FP L L

Apply a wide variety of techniques to analyze new or different types of physical evidence.

FP L L

EDUCATION

Graduation from an accredited college with a bachelor's degree in forensic sciences, chemistry, biochemistry, biology, or a closely related scientific field. Must possess all state education requirements for Forensic Alcohol Analyst, including a course in quantitative analysis prior to passing probation.

A degree in criminal justice is considered qualifying only for questioned document specialty.

EXPERIENCE

Forensic Scientist III:

Generalist Assignments

Two years as a Forensic Scientist II with the County of Orange.

OR

Four years of experience in a science or crime lab performing duties similar to Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences or other related disciplines may substitute for up to one year of required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full-time training in a forensic document laboratory AND two years of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist II:

Generalist Assignments

One year as a Forensic Scientist I with the County of Orange;

OR

Two years experience in a science or crime laboratory performing duties similar to a Forensic Scientist with the County of Orange;

Successful completion of graduate level classes in forensic sciences may substitute for up to one year of required experience on the basis of three semester units for two months of experience. Graduate level classes in other related disciplines may substitute for required experience on the basis of three semester units for one month of experience.

Documents Specialty

Two years’ full time training in a forensic document laboratory AND one year of full time paid experience performing forensic document analyses, trial preparation and testimony as an expert witness.

Forensic Scientist I:

Generalist Assignments

None required.

Documents Specialty

Two years’ full-time training in a forensic document laboratory.

DPL:smb

Classifications

County of Orange
Class Code: 3952
Revised: 4-1-97
Established: 2-7-78

FORENSIC SPECIALIST

DEFINITION

Under general supervision, to perform routine field, laboratory and/or darkroom assignments for which well-defined procedures and guidelines have been established; to assist on complex assignments under close supervision; to perform latent to inked fingerprint comparisons and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class process crime scenes for fingerprints and other physical evidence and prepare court exhibits or work in the photo laboratory developing film, making prints and enlargements. Incumbents testify in court as to their activities. Assignments in this classification are made to the crime scene investigation unit, to the latent print laboratory and/or to the photo lab.

EXAMPLES OF DUTIES

Crime Scene Investigation

  1. Processes and photographs less complex crime scenes.

  2. Searches crime scenes for fingerprints and other physical evidence; develops latent fingerprints.

  3. Performs less complex laboratory examinations on physical evidence using established methodologies.

  4. Prepares finished crime scene sketches for court.

  5. Prepares reports reflecting work activity.

Photo Lab

  1. Develops, prints and enlarges black and white or color photographs; operates black and white and color continuous processing equipment.

  2. Monitors color negative and color print processing.

  3. Uses electronic equipment such as sensitometer, densitometer and pH meters.

  4. Prepares photographic chemicals and maintains darkroom laboratory equipment.

  5. Maintains inventory of film and photographic supplies.

  6. Takes technical and portraiture photographs.

Latent Print Laboratory

  1. Performs less difficult latent to inked fingerprint comparisons.

  2. Applies existing methodology to the mechanical and chemical development of latent fingerprints from physical evidence.

  3. Learns latent print input into automated fingerprint identification system.

MINIMUM QUALIFICATIONS

Crime Scene Investigation and Latent Print Laboratory

General Knowledge of

Goals of crime scene investigation and fundamentals of physical evidence recognition, collection and preservation.

Routine crime scene and physical evidence photography.

Techniques of latent print development, collection and preservation.

Fingerprint pattern recognition, classification and search.

Ability to

Photograph simple crime scenes and physical evidence.

Develop latent print fingerprints on typical surfaces using conventional techniques.

Draw finished crime scene sketches and prepare other court exhibits.

Learn to make laboratory examinations of physical evidence.

Testify in court.

OR

Photo Lab

General Knowledge of

Principles of developing and printing all types of photographic materials.

Photographic emulsion chemistry in both black and white and color photography.

Quality control standards for field, laboratory and darkroom assignments.

Portrait and commercial photography.

Ability to

Operate modern camera equipment; operate black and white and color photographic laboratory; develop, process and print films of all sizes and types of emulsions.

Recognize, evaluate and correct common processing problems in order to meet quality control standards.

Accurately mix and prepare photographic solutions and perform routine maintenance of photographic equipment and chemical solutions.

Make high quality photographic enlargements and other exhibits.

Testify in court.

Education/Experience

Six months as a Forensic Specialist Trainee with the County of Orange.

OR

One year in crime scene investigation, fingerprint analysis, or a police or commercial photography laboratory.

OR

AA degree in police science with at least eight units of photography.

OR

Degree or certificate in photography with training in the use of the camera and darkroom techniques.

OR

BA/BS degree police science, forensic science, photography, chemistry, biochemistry or closely related scientific field involving chemical analysis.

OR

Some combination of the above training or experience totaling one year.

License Required

Possession of, or ability to, obtain a valid California Driver License, class C or higher, by date of appointment.

Special Requirement

Applicants must not have been convicted of any felony and pass a background investigation to the satisfaction of the Sheriff-Coroner.

Physical Requirements

Ability to lift and carry up to 50 pounds; work in the presence of biological/chemical agents and fumes; bend, stoop and twist back frequently; identify and distinguish subtle colors.

YM:mm
03-20-97

Classifications

County of Orange
Class Code: 3951
Established: 7-7-81

FORENSIC SPECIALIST TRAINEE

DEFINITION

Under close supervision, to learn routine laboratory and dark room assignments for which procedures and guidelines have been established; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents in this class are closely supervised and work directly with more experienced Forensic Specialists while learning to prepare court exhibits, photograph crime scenes, develop film in the laboratory and make prints and enlargements. The trainee is expected to work with increasing independence and with demonstrated ability, to promote to the class of Forensic Specialist.

EXAMPLES OF DUTIES

  1. Develops, prints and enlarges black and white or color photographs; operates black and white and color processing equipment; monitors color negative and color print processing.

  2. Uses electronic laboratory equipment such as sensitometer, densitometer and pH meter.

  3. Prepares photographic chemicals and maintains darkroom laboratory equipment.

  4. Maintains inventory of film and photographic supplies.

  5. Photographs line-ups under the direction of an Investigator.

  6. Takes rolled fingerprint and palm print impressions from probationers, applicants and suspects.

  7. Learns to photograph and search crime scene for fingerprints.

  8. Learns to prepare court exhibits.

  9. Prepares reports of activities.

MINIMUM QUALIFICATIONS

Some Knowledge of

Basic laws and ordinances involved in the operation of the criminal justice system.

General Knowledge of

Clerical procedures and practices in a law enforcement or related agency.

Ability to

Learn photographic techniques, methods and procedures used in the Sheriff-Coroner’s Department.

Learn to recognize and evaluate physical evidence.

Follow complex written and oral instructions.

Communicate effectively in oral and written form.

Prepare clear and concise reports.

Successfully complete an orientation class in physical evidence presented by the Sheriff-Coroner Department.

License Required

Possession of or ability to obtain a valid California Driver License, Class 3 or higher, by date of appointment.

Special Requirement

Applicants must not have been convicted of any felony.

ELN:mm
6-17-99

Classifications

County of Orange
Established: 02-05-02
Forensic Technician Series
Class Code Class Title

3928 GE Forensic Technician

3929GE Forensic Technician Trainee

Definition

Under general supervision, to assist forensic staff in a variety of tasks associated with Criminalistics, Toxicology and Identification Laboratory programs; to provide general support to Forensic Scientists and Forensic Specialists; and to perform related work as required.

Class Characteristics

Forensic Technicians are assigned to work in a variety of programs in the Forensic Science Services Division of the Orange County Sheriff’s Department including: DNA, controlled substance, toxicology, firearms, forensic alcohol, trace evidence, latent prints, photolab, evidence control. They are primarily responsible for independently performing routine duties as well as assisting the Forensic Scientists and Specialists with complex duties in the laboratories. The major difference between the two levels within this series is the complexity of work assigned and level of independence required to complete assignments. The journey level may testify in court to chain of evidence or give non-interpretative testimony. Neither are expected to perform examination or analysis on evidence material that will require them to give expert testimony in court.

Forensic Technician is the journey level in this series wherein incumbents must be fully proficient and qualified to work in the laboratory in one or more technical areas independently. Where appropriate, they must be competency tested to meet laboratory accreditation standards.

Forensic Technician Trainee is the entry level. Incumbents at this level assist with more difficult or complex laboratory assignments under close supervision or work the more routine laboratory assignments under general supervision. After demonstrating proficiency, they may work independently on non-laboratory assignments that require no technical skills such as assembling evidence kits, cutting photographic film, washing glassware, or escorting visitors. There is no permanent status in this class. Forensic Technician Trainee incumbents who demonstrate progressive proficiency and independence will be promoted to the Technician level at or before the end of the one-year probation period. Trainees who are not promoted will have failed probation in this class.

Examples of Duties

The following examples vary by level and specialty of incumbents:

1. Prepares chemical reagents by following prescribed formulas.

2. Assembles evidence collection kits from prescribed components.

3. Washes glassware, cleans laboratory and maintains good housekeeping and cleanliness of the laboratories and workstations.

4. Assists in the collection and documentation of data necessary for special projects and method development or validation.

5. Assists with preparation of displays, exhibits and presentation involving visual/audio/video aids.

6. Performs routine calibration of pipetors, pH meters, and balances. Records quality control data such as oven temperature. Performs quality control checks of supplies, materials, chemicals, and reagents.

7. Assists with report preparation/printing such as in Toxicology, Blood Alcohol and Controlled Substance. Some interpretation of notation and data may be needed.

8. Performs characterization of firearm evidence for entry into the computerized database.

9. Cuts film strips and organizes files into negative envelopes.

10. Ensures that workstations and division vehicles are adequately stocked with necessary supplies.

11. Purchases and picks up supplies.

12. Other duties as assigned.

Minimum Qualifications

ALL LEVELS

Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner.

Must be able to identify and distinguish color.

Use a County-approved means of transportation for job-related travel.

KNOWLEDGE

At the Technician level, thorough knowledge is required;

At the Trainee level, general knowledge is required;

Operation of a Personal Computer

Mathematic calculations as applied to formulation

Basic principles involved in scientific methodology as in taking measurements and recording data.

Safety rules working in a laboratory environment

ABILITIES

Required proficiency levels are in relation to the types of assignments performed at the applicable classification level and specialty area.

L = learning

FP = full proficiency Technician Trainee

Make accurate observations and records FP L

Operate and care for scientific apparatus FP L

Understand and follow laboratory and Departmental FP L

policies and procedures

Make correct mathematic calculations with decimals, FP FP

fractions, percentages

Learn and follow safety precautions working with FP FP

hazardous chemicals

Communicate effectively FP FP

Give astute testimony in court in an articulate manner FP FP

EDUCATION

Successful completion of 60 semester or 90 quarter units in a natural science discipline from an accredited college or university which includes completion of at least 8 semester or 12 quarter units of chemistry.

AND

EXPERIENCE

Technician:

One year of experience as a Forensic Technician Trainee at the Orange County Sheriff’s Department.

OR

Two years of experience in a chemistry laboratory performing similar duties which demonstrate the possession of the required knowledges and abilities.

Trainee:

No experience required.

PHYSICAL CHARACTERISTICS

Incumbent must have vision sufficient to read standard text and distinguish between colors; speak and hear well enough to communicate clearly and understandably in person or over the telephone; independent body mobility to stand, sit, walk, stoop, and bend; be able to lift and move up to 35 lbs; and establish and maintain cooperative working relationships.

ENVIRONMENTAL CONDITIONS

Incumbents in this class generally encounter human tissue specimens (including blood) while cleaning work benches and laboratory glassware as well as chemicals and solvents that may emit noxious odors; work with equipment that is noisy and that generates heat; collection and disposal of biological hazardous waste.

Classifications

County of Orange
Established: 02-05-02
Forensic Technician Series
Class Code Class Title

3928 GE Forensic Technician

3929GE Forensic Technician Trainee

Definition

Under general supervision, to assist forensic staff in a variety of tasks associated with Criminalistics, Toxicology and Identification Laboratory programs; to provide general support to Forensic Scientists and Forensic Specialists; and to perform related work as required.

Class Characteristics

Forensic Technicians are assigned to work in a variety of programs in the Forensic Science Services Division of the Orange County Sheriff’s Department including: DNA, controlled substance, toxicology, firearms, forensic alcohol, trace evidence, latent prints, photolab, evidence control. They are primarily responsible for independently performing routine duties as well as assisting the Forensic Scientists and Specialists with complex duties in the laboratories. The major difference between the two levels within this series is the complexity of work assigned and level of independence required to complete assignments. The journey level may testify in court to chain of evidence or give non-interpretative testimony. Neither are expected to perform examination or analysis on evidence material that will require them to give expert testimony in court.

Forensic Technician is the journey level in this series wherein incumbents must be fully proficient and qualified to work in the laboratory in one or more technical areas independently. Where appropriate, they must be competency tested to meet laboratory accreditation standards.

Forensic Technician Trainee is the entry level. Incumbents at this level assist with more difficult or complex laboratory assignments under close supervision or work the more routine laboratory assignments under general supervision. After demonstrating proficiency, they may work independently on non-laboratory assignments that require no technical skills such as assembling evidence kits, cutting photographic film, washing glassware, or escorting visitors. There is no permanent status in this class. Forensic Technician Trainee incumbents who demonstrate progressive proficiency and independence will be promoted to the Technician level at or before the end of the one-year probation period. Trainees who are not promoted will have failed probation in this class.

Examples of Duties

The following examples vary by level and specialty of incumbents:

1. Prepares chemical reagents by following prescribed formulas.

2. Assembles evidence collection kits from prescribed components.

3. Washes glassware, cleans laboratory and maintains good housekeeping and cleanliness of the laboratories and workstations.

4. Assists in the collection and documentation of data necessary for special projects and method development or validation.

5. Assists with preparation of displays, exhibits and presentation involving visual/audio/video aids.

6. Performs routine calibration of pipetors, pH meters, and balances. Records quality control data such as oven temperature. Performs quality control checks of supplies, materials, chemicals, and reagents.

7. Assists with report preparation/printing such as in Toxicology, Blood Alcohol and Controlled Substance. Some interpretation of notation and data may be needed.

8. Performs characterization of firearm evidence for entry into the computerized database.

9. Cuts film strips and organizes files into negative envelopes.

10. Ensures that workstations and division vehicles are adequately stocked with necessary supplies.

11. Purchases and picks up supplies.

12. Other duties as assigned.

Minimum Qualifications

ALL LEVELS

Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner.

Must be able to identify and distinguish color.

Use a County-approved means of transportation for job-related travel.

KNOWLEDGE

At the Technician level, thorough knowledge is required;

At the Trainee level, general knowledge is required;

Operation of a Personal Computer

Mathematic calculations as applied to formulation

Basic principles involved in scientific methodology as in taking measurements and recording data.

Safety rules working in a laboratory environment

ABILITIES

Required proficiency levels are in relation to the types of assignments performed at the applicable classification level and specialty area.

L = learning

FP = full proficiency Technician Trainee

Make accurate observations and records FP L

Operate and care for scientific apparatus FP L

Understand and follow laboratory and Departmental FP L

policies and procedures

Make correct mathematic calculations with decimals, FP FP

fractions, percentages

Learn and follow safety precautions working with FP FP

hazardous chemicals

Communicate effectively FP FP

Give astute testimony in court in an articulate manner FP FP

EDUCATION

Successful completion of 60 semester or 90 quarter units in a natural science discipline from an accredited college or university which includes completion of at least 8 semester or 12 quarter units of chemistry.

AND

EXPERIENCE

Technician:

One year of experience as a Forensic Technician Trainee at the Orange County Sheriff’s Department.

OR

Two years of experience in a chemistry laboratory performing similar duties which demonstrate the possession of the required knowledges and abilities.

Trainee:

No experience required.

PHYSICAL CHARACTERISTICS

Incumbent must have vision sufficient to read standard text and distinguish between colors; speak and hear well enough to communicate clearly and understandably in person or over the telephone; independent body mobility to stand, sit, walk, stoop, and bend; be able to lift and move up to 35 lbs; and establish and maintain cooperative working relationships.

ENVIRONMENTAL CONDITIONS

Incumbents in this class generally encounter human tissue specimens (including blood) while cleaning work benches and laboratory glassware as well as chemicals and solvents that may emit noxious odors; work with equipment that is noisy and that generates heat; collection and disposal of biological hazardous waste.

Classifications

County of Orange
Class Code: 3534
Established: 12-10-91

FOUNDATION DRILLER

DEFINITION

Performs subsurface geological explorations work including soil sampling and coring for construction materials laboratory analysis; operates large rotary drill rigs and related pieces of equipment and attachments used in foundation investigations; maintains drilling equipment and tools; during drilling operations, oversees and trains employees who assist driller; performs other duties as assigned.

CLASS CHARACTERISTICS

This is a single position class in the Construction Division of Public Works responsible for operating specialized heavy equipment used to conduct foundation investigations.

EXAMPLES OF DUTIES

  1. Operates large rotary drilling rigs, drills shallow and deep borings to retrieve soil samples and for placement of survey monuments.

  2. Operates penetrometer using drop hammer; provides input to engineers or geologists and engineering technicians regarding soil resistance to pile driving.

  3. Operates a pavement coring rig to core asphalt/concrete and cement/concrete.

  4. Visits Job sites to determine best approach to drilling: moves soil drilling and sampling equipment to work site including driving mobile drill rig.

  5. Determines appropriate attachments to use on equipment to accomplish desired drilling task.

  6. Reads blueprints and construction plans.

  7. Trains staff to assist during drilling operations.

  8. Conducts safety and utility meetings.

  9. Performs minor equipment repairs and maintenance including some welding; orders drilling equipment.

  10. Performs other duties as required.

  11. Performs environmental and percolation drilling and testing as needed.

MINIMUM QUALIFICATIONS

Knowledge of

Operations and capabilities of equipment and tools used in foundation and/or well drilling.

Methods used to perform subsurface geological explorations.

Safe work practices in the use of large heavy construction equipment: basic safety training methods.

Traffic safety regulations.

Basic acetylene welding.

Ability to

Proficiently operate large rotary drilling rigs. related pieces of equipment and attachments used in foundation investigations.

Maintain equipment and perform minor repairs and adjustments to keep equipment in operation during a project.

Read blueprints and construction plans: recognize underground utility lines not shown on plans.

Understand and follow written and oral instructions including survey markers.

Estimate cost and time requirements for a project: maintain operating records required for a project.

Evaluate feasibility of setting up drilling equipment in difficult locations.

Establish and maintain effective working relationships with others.

Perform environmental and percolation drilling and testing.

Experience

Some experience proficiently operating rotary drill rigs and related equipment.

License Required

Possession of a valid Class A California Driver’s License by date of appointment and while employed in this classification.

DPL:mm
5-14-99

Classifications

County of Orange
Class Code: 0841
Established: 11-13-92

GENERAL LEDGER ACCOUNTING SUPERVISOR

DEFINITION

Under general directions, to plan and supervise the work of the accounting clerical staff in the Auditor Controller's General Ledger Unit; to evaluate accounting and/or operating systems and procedures; and to do other work as required.

CLASS CHARACTERISTICS

This is a single position class, characterized by the specialized knowledge and the final review required in the General Ledger Unit. This position is unique to the Auditor-Controller Department.

Examples of Duties

  1. Prepares and audits complex fiscal data which requires the analysis of the combination of different types of support documents and examination of dissimilar accounting details; recommends changes in procedures and ensures that all entries and adjustments are entered properly in the system and are carried through all accounts affected.

  2. Plans, organizes and schedules the work of staff and coordinates the work of unit within the department and other County departments; solves the problems with out of balance accounts or related problems when staff is unable to find the solution.

  3. Identifies and resolves problems and inconsistencies, and determines corrective entries involved in maintaining accounting contracts; examines, reconciles, balances and adjusts accounting records which are complex and have County-wide impact.

  4. Audits entries for legality, propriety, accuracy and adherence to appropriate policies and procedures such as government codes, County regulations, Board minutes, County Counsel opinions and recommendations, accounting systems guidelines and established policies.

  5. Answers questions and advises other organizations on policies and procedures, and the legality and propriety of accounting entries. This involves searching for and abstracting technical data, policies and procedures, and referring matters regarding policy decisions to management.

  6. Oversees the input of transactions and reconciliation of the over all County books. Must have general knowledge of other departments accounting systems to oversee their inclusion in County books and provide guidance.

MINIMUM QUALIFICATIONS

Knowledges of

Governmental accounting systems including procedures, regulations and source documents as well as interrelationships of internal and external recordkeeping systems.

Principles, practices and terminology of accounting, recordkeeping and statistical reporting procedures as they relate to governmental agencies.

Application of a complex data processing system.

Legal requirements of County contracts, agreements, minute orders and resolutions.

Principles of office management and office procedures, practices and equipment.

Principles and practices of supervision including hiring, training and evaluation of subordinates.

Ability to

Perform a wide variety of difficult and responsible financial, fiscal and accounting functions.

Understand and interpret the principles, laws and procedures involved in a governmental accounting system.

Develop office and accounting procedures and train staff in their use.

Supervise clerical accounting operations.

Research, analyze data, determine relevancy and accuracy, and draw logical conclusions.

Establish and maintain cooperative relationships with personnel from other agencies.

Understand the functions, complexity and capacity of a large data system and be able to communicate with systems analysts in addressing systems related problems.

Experience/Education

OPTION I

Two years as a Senior Accounting Office Supervisor I for the County of Orange.

OPTION II

Four years experience in the maintenance and review of fiscal, financial and/or statistical records OR five years general office experience which included at least 18 months of accounting experience, AND one year supervisory experience. Other experience listed may be substituted by education as described below.

AND

Successful completion of a basic supervision course and/or test. Completion of seminars in at least three of the following supervisory course areas listed below.

Supervisory Course Areas

Planning/Scheduling

Performance Evalution

Motivating Employees

Supervisory Interpersonal Skills

Interviewing/Selecting Employees

Interaction Management

Supervisory Problem Solving

* Affirmative Action

* Discipline

* Grievance Handling

* Employee Relations

* Must be County specific courses

Education Substitution: Education may be substituted for experience on the following basis:

One year of office support experience may be substituted by completion of 18 semester or 27 quarter units in any combination of office practices, accounting, business math, business education or a related field from a recognized college OR completion of 360 hours of training from a recognized occupational training program in office practices, business education or a closely related field.

One year of experience in the maintenance and review of fiscal, financial or statistical records may be substituted by completion of 12 semester or 18 quarter units in accounting, business math, bookkeeping, or a closely related field.

Possession of an Associate in Arts Degree or an Accounting Certificate which represents completion of all required coursework in an accounting curriculum may substitute for two years of experience.

BB:sm

Classifications -

Classifications

County of Orange
Established: 6-11-62
Replaces: Assistant Engineering
Geologist (1858)
Associate Engineering
Geologist (1859)

ENGINEERING GEOLOGIST SERIES

Class Code

Class Title

1855 Junior Engineering Geologist
1858 Geologist
1859 Engineering Geologist

DEFINITION

Under supervision, to perform geological investigations and prepare reports on geological conditions of sites for public works projects; to analyze grading plans, soils reports and geologic reports and evaluate adequacy to meet grading ordinance requirements and conformance of geological standards; and to do other work as required.

CLASS CHARACTERISTICS

Junior Engineering Geologist is the entry-level training class in this series. Incumbents work under close supervision and are assigned the least difficult geological reports to review. Incumbents are expected to obtain professional registration certification necessary to advance to Geologist or Engineering Geologist.

Geologist is a journey-level Registered Geologist class. Positions work independently. With demonstrated experience, positions may be assigned responsibility for some engineering-related decisions.

Engineering Geologist is the journey-level Certified Engineering Geologist class. Positions work independently and are responsible for the most difficult projects and a broad range of engineering-related decisions.

EXAMPLES OF DUTIES

  1. Evaluates existing geological conditions and makes recommendations for planning, designing and constructing highways, bridges, engineering structures and other public works or related facilities; prepares reports of conditions based on studies of existing maps, air photos, geologic work done by other agencies or private firms and field investigations.

  2. Reviews reports submitted by consulting geologists and soil and foundation engineers in relation to tentative tracts, property development or grading plans and makes recommendations for acceptance/approval or disapproval based on analysis and evaluation for compliance with the County Grading Code and pertinent geological standards.

  3. Determines need for subsurface geological explorations and plans drilling operations; selects location, depth and type of sampling equipment; directs work of personnel operating drill rig, taking soil samples and logging data; observes samplings from boring and determines need for laboratory tests on samples; analyzes results of laboratory tests and makes appropriate adjustments to exploration procedures; prepares foundation investigation reports.

  4. Determines the sequence, structure and relationship of geologic formations; analyzes and evaluates geologic hazards, features or soils reviews and approves proposed construction procedures requiring geological engineering evaluation and makes recommendations for design changes or realignment when analysis of geologic factors indicates different engineering principles should be applied; consults with construction engineers and recommends solutions to problems arising during the construction phase.

  5. Recommends on design pile lengths, class of pile, special procedures for driving and requirements for testing; directs the installation of pile test apparatus; analyzes data, calculates bearing values and makes recommendations on adequacy of pile loading design.

  6. Locates, identifies, classifies and reports the nature, extent and occurrence of rock and other earth materials suitable for construction purposes; evaluates and predicts the effect of surface and subsurface water on cut and fill slopes; cooperates with engineers in solving ground water and subsurface drainage problems.

  7. Prepares geologic structure maps, cross sections, profiles, charts, graphs, soil survey sheets and calculations of resistance values.

  8. Reviews, analyzes and approves or recommends modifications necessary for engineering geologic reports to be accepted for the construction and development of major civil engineering works.

MINIMUM QUALIFICATIONS - Junior Engineering Geologist

Education

Graduation from an accredited college with a Bachelor of Science Degree in Geology and some education or training related to civil engineering.

MINIMUM QUALIFICATIONS - Geologist

License Required

Possession of a valid Certificate as a Geologist issued by the State of California Board of Registration for Geologists.

MINIMUM QUALIFICATIONS - Engineering Geologist

License Required

Possession of a valid Certificate as an Engineering Geologist issued by the State of California Board of Registration for Geologists.

QUALIFICATION FACTORS - ALL LEVELS

Knowledge of

Principles and practices of physical geology and historical geology and the geological characteristics of Southern California.

Geology as applied to civil engineering and public works engineering problems.

Causes and prevention of failures and land slippage.

Subsurface geological exploration and sampling procedures.

Principles of soil mechanics, mineralogy, hydrology and petrography.

Use of soils laboratory tests in evaluating geological hazards and conditions.

Land survey techniques, equipment and procedures. Principles of photogeology, geological mapping and drafting.

Ability to

Read and interpret soil engineering, grading and geological reports and data.

Select the most useful and economical procedures to follow in performing geologic investigations.

Identify, classify and interpret surface and subsurface geological factors.

Make accurate tests, observations and measurements and prepare reports.

Work cooperatively with others.

Organize and direct field parties conducting geological and geophysical exploration investigations.

Analyze a situation accurately and adopt an effective course of action.

Use a County-approved means of transportation to perform field work.

JAD:mm

4-28-99

Classifications

County of Orange
Class Code: 1140
Established: 5-28-93

GRAPHIC DESIGNER

DEFINITION

Under general supervision, to design and prepare a variety of illustrative and graphic materials for posters, pamphlets and displays, to do freehand, mechanical and computerized drawing, lettering and graphics; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class perform a variety of illustrating and artistic design work in connection with the effective visual presentation of concepts. Work assignments are usually made in terms of the concept to be conveyed, the time of completion, and suggested approach to the project.

EXAMPLES OF DUTIES

  1. Designs layout and creates illustrations for material such as publications, pamphlets, booklets, bulletins, exhibits, posters, displays, flip charts, slides, transparencies, signboards, flyers, awards and certificates; designs graphs, charts, diagrams and display maps to reflect statistical and technical data; constructs exhibits, displays and models; may take still photographs of a variety of subjects.

  2. Performs freehand lettering for posters, displays and publications, using diverse lettering styles; uses mechanical lettering and drafting equipment; may use personal computer to design and produce lettering, graphics, display maps, charts and diagrams; may use typewriter and office copying machine; consults with agency/department clients on objective of requested projects; recommends methods of visual presentation, styles and size of type, color scheme, paper stock and method of reproduction.

MINIMUM QUALIFICATIONS

General Knowledge of: methods, techniques, materials and equipment used in: freehand, mechanical and computerized drawing and lettering; pictorial and text layout and reproduction including projection transparencies and multi-color material; interpreting technical and statistical data by charts and graphs.

Ability to: translate verbal and written concepts into effective pictorial material such as drawings, designs, models, charts, and graphs and letterhead creations; independently assemble and develop an artistic product from project inception to completion; proficiently perform freehand work and use creative skills in making drawings, tracings, charts and diagrams; proficiently use a variety of art and drafting instruments and media, including personal computers; exercise sufficient visual acuity, depth and color perception, manual dexterity and hand-eye coordination to proficiently perform a variety of artistic and photographic tasks; continuously sit or stand for extended time periods to perform artistic and photographic tasks; exercise sufficient body mobility to traverse uneven terrain in approaching outdoor subjects to be illustrated or photographed.

Experience: One year of experience that demonstrates possession of the required knowledges and abilities. Education or training that is directly related to these knowledges and abilities may be substituted for up to one year of the required experience at the rate of two semester units for one month of experience and one hour of training for one hour of experience.

MHH:smb

Classifications

County of Orange
Class Code: 3005
Administrative Revision: 12-10-90
Revised: 7-8-80
Previous Revision: 11-30-79

GROUNDSKEEPER

DEFINITION

Under supervision, to perform routine unskilled and semiskilled grounds maintenance, landscape gardening and facility maintenance and repair work; and to do other work as required.

EXAMPLES OF DUTIES

  1. Performs routine groundskeeping work such as cultivating flower beds and planter areas, planting, fertilizing, trimming and pruning shrubs, trees, lawns and flowers, preparing soil for planting and applying insecticides; mows and waters lawn areas; rakes leaves and picks up papers and rubbish; edges and sweeps walks and other paved areas.

  2. Operates power equipment such as light tractors, mowers, gang mowers, power parking lot sweepers, litter lifts, sprayers, edgers and clippers; may drive a light truck to carry equipment and crews to and from work areas and haul trash.

  3. Maintains power equipment and hand tools; cleans, oils and sharpens clippers, mowers and other equipment; may assist in making minor repairs to tools and equipment.

  4. Performs routine grounds maintenance or laboring work such as collecting trash, replacing posts, digging trenches, clearing brush and weeds, and cleaning stoves, fire rings and garbage cans; maintains baseball fields by raking, leveling and watering dirt areas and lining diamonds as required.

  5. Cleans, stocks and maintains restrooms; performs limited custodial duties at isolated locations in connection with regular assigned tasks.

  6. May supervise the work of jail inmates in performing routine groundskeeping and maintenance work.

  7. May assist maintenance men or independently perform a variety of unskilled an semiskilled building, equipment and facilities maintenance and repair work.

  8. May secure park grounds and facilities, takes in fees and issue receipts.

MINIMUM QUALIFICATIONS

Ability to

Perform heavy manual laboring tasks.

Learn to operate hand and power tools and equipment.

Learn simple facilities maintenance and repair procedures.

Read signs, labels, work schedules and simple instructions in English.

Understand and follow oral directions in English.

Write simple messages in English.

Count, add and subtract small numbers.

Speak English sufficiently to communicate clearly to the public.

License Required

Possession of a valid California Driver License, Class A, B, or C, before date of appointment is required for most assignments.

DLH:smb

Classifications

County of Orange
Class Code: 7425GE
Revised: 08-24-01
Previous Revision: 11-31-81

GROUP COUNSELOR I


DEFINITION
Under supervision, to provide daily care, supervision and counseling of children temporarily detained in protective custody at a 24-hour multidisciplinary shelter care facility; and to do other work as required.

CLASS CHARACTERICS
This class may be assigned to infant, toddler, preteen, or teenage childcare. Incumbents function under the supervision of a higher-level counselor who assigns tasks and is available in case of problems.

EXAMPLES OF DUTIES
1. Supervises the work, study, mealtime, recreational and field trip activities of children while using techniques designed to improve their social skills; feeds and changes clothing of younger children and assists with food services.

2. Instructs children in standards of conduct, hygiene, citizenship, interpersonal relationships and socialization processes; projects an adult role model for the children consistent with acceptable community standards.

3. Provides crisis intervention and discipline as needed with special emphasis on awareness of emotional escalation; comforts/counsels children; directs or assists in situations requiring physical restraint of children and writes follow-up reports of such actions.

4. Insures the children are provided with a safe, secure environment; watches for unsafe conditions and reports faulty equipment; maintains unit in a clean and sanitary condition and involves children in housekeeping chores to develop work skills and sense of responsibility; takes immediate action to deal with emergency and unusual situations.

5. Checks for and reports illnesses; gives medications as prescribed by physician; provides child care services for ill, battered or severely disabled children; transports children to the hospital or court.

6. Assists in formulation of case treatment plans for assigned children with participation of child, other counselors and Social Services Workers, monitors and evaluates progress of assigned cases and provides activities and counseling sessions; monitors and promotes positive parent/child interaction between the children and their visitors.

7. Prepares case records, development assessments, log entries and Special Incident Reports.

8. Processes children admitted to facility and helps to minimize the trauma associated with the separation of minors from parents or guardians.

9. May work the control desk which includes scheduling staff for coverage and time off, key issuance, coordination of hospital runs, court appointments and monitoring visits and phone calls.

10. May monitor parent/child visits at other sites.

11. May provide support services at other sites to enable children to transition from OCH to other placements.

MINIMUM QUALIFICATIONS
Age
Must be at least 18 years of age.

Some Knowledge of
Basic psychological, sociological, behavioral and cultural factors as they relate to dealing with dependent children.

Principles and techniques of interviewing.

Principles of group dynamics, supervision, control, discipline and methods of directing group activities for children.

Basic dynamics of child development including problem solving and motivational techniques to assist dependent children in analyzing their problems and working toward planned goals.

Principles and techniques of caring for infants.

Principles and techniques of caring for abused and drug-exposed children.

Ability to
Direct the daily activities of children in an assigned unit which provides for the care, recreation, supervision and treatment of dependent children.

Work effectively with others in a multidisciplinary setting.

Devise and execute reasonable courses of action in the event of an emergency.

Speak and write English and prepare clear, complete and concise reports.

Speak and write Spanish or a specified language other than English may be required.

Education/ Experience
Option I

Successful completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children.

and

6 months experience working in a licensed group home, licensed infant/child care center or comparable child care program, performing duties that demonstrate possession of the required knowledges and abilities.

Option II

Possession of a current Child Development Associate (CDA) credential with at least 3 post secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children.

and

6 months experience working in a licensed group home, licensed infant/child care center or comparable child care program, performing duties that demonstrate possession of the required knowledges and abilities.

License Required
Some positions may require a Class B California Driver License.

Physical Requirements: Lift and carry infants/toddlers weighing up to 50 pounds; walk or stand for six hours of an eight-hour shift; pursue juveniles on foot (running) by sprinting a distance of 75 yards or more; walk briskly or jog 50 yards to the scene of an emergency or disturbance; separate fighting juveniles, physically restrain and remove a resisting juvenile from the scene; physically restrain children weighing up to 200 pounds; hold a child in an approved restraint position for up to 20 minutes while applying constant pressure while the child is resisting; verbally de-escalate an attack upon yourself by a juvenile and if verbal de-escalation is not possible, call for assistance, retreat or otherwise act to minimize injury to self and others; body mobility to walk, bend, stoop and reach overhead to stock shelves with items weighing up to 20 pounds; manual dexterity to tie children’s shoe laces; corrected vision to read standard print and to observe children at a distance; hear and speak to converse over a telephone; ability to carry minor’s personal property weighing up to 50 pounds; carry a wall-mounted 20- pound fire extinguisher while walking briskly 75 feet or more to the scene of a fire; support a hanging minor weighing up to 200 pounds for a period of 30 seconds, lifting sufficiently to prevent strangulation; use an appropriate technique to quickly move a minor weighing up to 200 pounds for a distance of 20 feet or more in a safe and approved manner.

Environmental Conditions: May have contact with communicable diseases (chicken pox, colds, flu, TB, etc.) and head lice. May be exposed to vomit and /or feces while cleaning up and disinfecting after ill children.

Classifications

County of Orange
Class Code: 7426GE
Revised: 08-24-01
Previous Revision: 11-31-81

GROUP COUNSELOR II


DEFINITION
Under supervision to provide daily care, supervision and counseling of children, temporarily detained in protective custody at a 24-hour multidisciplinary shelter care facility: to assist in supervising and training Group Counselor I’s: and to do other work as required.

CLASS CHARACTERISTICS
Positions in this class are distinguished from Group Counselor I by acting as lead counselor for a unit during an assigned shift. This class may also act as Duty Officer assuming overall responsibility and authority for the operation of the institution in the absence of a supervisor.

EXAMPLES OF DUTIES
1. Functions in a lead capacity over cottage staff, coordinating, training and making decisions to insure the daily activities for the children are consistent with the children’s treatment program: plans, coordinates and supervises staff activities designed to improve the social skills of children through field trips, recreational activities, work assignments, meals and other group activities.

2. In the absence of other supervisory personnel may act as Duty Officer for the facility; makes decisions and takes immediate action in emergency situations; makes temporary reassignments of personnel to cover units; investigates allegations against staff members for maltreatment of children or assaults of children against other children and presents findings to supervisor.

3. Trains counselors in agency procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities; brings performance problems to the attention of the Social Services Supervisor.

4. Instructs children in standards of conduct, hygiene, citizenship, interpersonal relationships and socialization processes; projects an adult role model for the children consistent with acceptable community standards.

5. Provides crisis intervention and discipline as needed with special emphasis on awareness of emotional escalation; comforts/counsels children; may direct or assist in situations requiring physical restraint of children and write follow-up report.

6. Insures children are provided a safe, secure environment; watches for unsafe conditions and reports faulty equipment; maintains unit in a clean and sanitary condition and involves children in housekeeping chores to develop work skills and sense of responsibility; feeds and changes younger children and assists with food services.

7. Checks for and reports illnesses; gives medications as prescribed by physician; provides childcare services for ill, battered or severely disabled children.

8. Confers with counseling staff, Social Services Workers, child and others to develop treatment plan for unit and/or assigned cases; provides individual counseling and coordinates group counseling sessions, monitors and promotes positive parent/child visitation; assists children in redefining and altering social skills, developmental patterns and in working toward planned goals; monitors and evaluates progress of assigned cases and updates goals and needs of children.

9. Observes, assesses, evaluates and records day-to-day actions and behaviors of resident children; prepares case records, developmental assessments, log entries and Special Incident Reports and reviews files for current authorization forms.

10. Processes children admitted to the facility and helps to minimize the trauma associated with the separation of minors from parents or guardians.

11. May work the control desk which includes scheduling staff for coverage and time off, key issuance, coordination of hospital runs, court appointments, monitoring visits and phone calls.

12. May work at the intake desk including completing admittance information on children as they enter the facility.

13. May assist unit supervisor with administrative duties including monitoring/reviewing unit staff timesheets, generating unit reports using the computer and conducting reference checks on potential new hires.

14. May monitor parent/child visits at other sites.

15. May provide support, services at other sites to enable children to transition from Orangewood Children’s Home to placement.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles and techniques of interviewing.

Basic psychological, sociological, behavioral and cultural factors as they relate to dealing with dependent children.

Principles of group dynamics, supervision, control, discipline and methods of directing group activities for children.

Basic dynamics of child development including problem solving and motivational techniques to assist dependent children in analyzing their problems and working toward planned goals.

Principles and techniques of caring for infants.

Principles and techniques of caring for abused and drug exposed children.

Training principles and concepts.

Laws, rules and regulations pertinent to juvenile institutional administration including familiarity with the Welfare and Institutions Code.

Ability to

Plan, organize and direct the activities of children in an assigned unit which provides for the care, supervision and treatment of dependent children.

Work effectively with others in a multidisciplinary shelter care facility.

Devise and execute reasonable courses of action in the event of an emergency.

Establish and maintain realistic behavioral expectations dependent upon age and maturity levels of the child.

Train and direct the work of staff and keep supervisor informed of any staff performance deficiencies.

Speak and write English and prepare clear, complete and concise reports.

Speak and write in a specified language other than English may be required.

Experience

Two years of experience as a counselor in an institution for dependent children or juveniles, which demonstrates possession of the knowledges and abilities required, and one of the following educational options.

Education

Option I

Successful completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children.

Option II

Possession of a current Child Development Associate (CDA) credential with at least 3 post secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children.

License Required

Some positions may require a Class B California Driver License.

Physical Requirements: Lift and carry infants/toddlers weighing up to 50 pounds; walk or stand for six hours of an eight hour shift; pursue juveniles on foot (running) by sprinting a distance of 75 yards or more; walk briskly or jog 50 yards to the scene of an emergency or disturbance; separate fighting juveniles, physically restrain and remove a resisting juvenile from the scene; physically restrain children weighing up to 200 pounds; hold a child in an approved restraint position for up to 20 minutes while applying constant pressure while the child is resisting; verbally de-escalate an attack upon yourself by a juvenile and if verbal de-escalation is not possible, call for assistance, retreat or otherwise act to minimize injury to self and others; body mobility to walk, bend, stoop and reach overhead to stock shelves with items weighing up to 20 pounds; manual dexterity to tie children’s shoe laces; corrected vision to read standard print and to observe children at a distance; hear and speak to converse over a telephone; ability to carry minor’s personal property, weighing up to 50 pounds; carry a wall-mounted 20- pound fire extinguisher while walking briskly 75 feet or more to the scene of a fire; support a hanging minor weighing up to 200 pounds for period of 30 seconds, lifting sufficiently to prevent strangulation; use an appropriate technique to quickly move a minor weighing 200 pounds or more for a distance of 20 feet or more in a safe and approved manner.

Environmental Conditions: May have contact with communicable diseases (chicken pox, colds, flu, TB, etc.) and head lice. May be exposed to vomit and/or feces while cleaning up and disinfecting after ill children.

Classifications

County of Orange
Class Code: 7424GE
Established: 08-24-01

GROUP COUNSELOR TRAINEE I


DEFINITION
Under supervision, to receive training in the daily care, supervision and counseling of children temporarily detained in protective custody at a 24-hour multidisciplinary shelter care facility; and to do other work as required.

CLASS CHARACTERISTICS
This is a trainee level class in the Group Counselor series. Incumbents must obtain the work experience and education required to promote to Group Counselor Trainee II or Group Counselor I by the end of the 12-month trainee class probation period. There is no permanent status in this trainee class. Trainees who do not promote to Group Counselor Trainee II or Group Counselor I by the completion of probation will be subject to termination of their trainee status and/or County employment.

EXAMPLES OF DUTIES
1. Learns to direct activities of children, including study, mealtime, recreational and field trip activities of children while using techniques designed to improve their social skills; assists with food services. Assists in instructing children in standards of conduct, hygiene, citizenship, interpersonal relationships and socialization processes; projects an adult role model for the children consistent with acceptable community standards.

2. Learns to provide crisis intervention and discipline as needed with special emphasis on awareness of child abuse, neglect, separation and loss dynamics and emotional escalation; comforts/counsels children; assists in situations requiring physical restraint of children and writes follow-up reports of such actions.

3. Assists in providing the children a safe, secure environment; watches for unsafe conditions and reports faulty equipment; maintains unit in a clean and sanitary condition and involves children in age appropriate housekeeping chores to develop work skills and sense of responsibility; takes immediate action to deal with emergency and unusual situations.

4. Checks for and reports illnesses; gives medications as prescribed by physician; provides child care services for ill, battered or severely disabled children; transports children to the hospital, court or other specified places as directed.

6. Learns to write log entries and Special Incident Reports.

7. Processes children admitted to facility and helps to minimize the trauma associated with the separation of minors from parents or guardians.

MINIMUM QUALIFICATIONS
Age

Must be at least of 18 years of age.

Some Knowledge of

Basic psychological, sociological, behavioral and cultural factors as they relate to dealing with dependent children.

Principles and techniques of interviewing.

Principles of group dynamics, supervision, control, discipline, and methods of directing group activities for children.

Basic dynamics of child development including problem solving and motivational techniques to assist dependent children in analyzing their problems and working toward planned goals.

Ability to
Maintain continuous enrollment and complete six semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and drug-exposed children.

Direct the daily activities of children in an assigned unit which provides for the care, recreation, supervision and treatment of dependent children.

Speak and write in English and prepare clear, complete and concise reports.

Work effectively with others in a multidisciplinary setting.

Devise and execute reasonable courses of action in the event of an emergency.

Physically restrain minors up to 18 years of age, lift children and/or stock shelves with heavy or bulky items.

Speak and write Spanish or a specified language other than English may be required.

Education/Experience
Any combination of education and/or experience which provides the required knowledge and abilities.

License Required

Some positions may require a Class B California Driver License.

Physical Requirements: Lift and carry infants/toddlers weighing up to 50 pounds; walk or stand for six hours of an eight-hour shift; pursue juveniles on foot (running) by sprinting a distance of 75 yards or more; walk briskly or jog 50 yards to the scene of an emergency or disturbance; separate fighting juveniles, physically restrain and remove a resisting juvenile from the scene; physically restrain children weighing 200 pounds or more; hold a child in an approved restraint position for up to 20 minutes while applying constant pressure while the child is resisting; verbally de-escalate an attack upon yourself by a juvenile and if verbal de-escalation is not possible, call for assistance, retreat or otherwise act to minimize injury to self and others; body mobility to walk, bend, stoop and reach overhead to stock shelves with items weighing up to 20 pounds; manual dexterity to tie children’s shoe laces; corrected vision to read standard print and to observe children at a distance; hear and speak to converse over a telephone; ability to carry minor’s personal property weighing up to 50 pounds; carry a wall-mounted 20-pound fire extinguisher while walking briskly 75 feet or 30 seconds, lifting sufficiently to prevent strangulation; use an appropriate technique to quickly move a minor weighing up to 200 pounds for a distance of 20 feet or more in a safe and approved manner.

Environmental Conditions: May have contact with communicable diseases (chicken pox, colds, flu, TB, etc.) and head lice. May be exposed to vomit and/or feces while cleaning up and disinfecting after ill children.

Classifications

County of Orange
Class Code: 7427GE
Established: 08-24-01

GROUP COUNSELOR TRAINEE II


DEFINITION
Under supervision, to assist in the daily care, supervision and counseling of children temporarily detained in protective custody at a 24-hour multidisciplinary shelter care facility; and to do other work as required.

CLASS CHARACTERISTICS
This is a trainee level class in the Group Counselor series. Incumbents must obtain the work experience and education required to promote to Group Counselor I by the end of the 6-month trainee class probation period. There is no permanent status in this trainee class. Trainees who do not promote to Group Counselor I by the completion of probation will be subject to termination of their trainee status and/or County employment.

EXAMPLES OF DUTIES
1. Assists in directing activities of children, including study, mealtime, recreational and field trip activities of children while using techniques designed to improve their social skills; assists with food services.

2. Assists in instructing children in standards of conduct, hygiene, citizenship, interpersonal relationships and socialization processes; projects an adult role model for the children consistent with acceptable community standards.

3. Assists in providing crisis intervention and discipline as needed with special emphasis on awareness of child abuse, neglect, separation and loss dynamics and emotional escalation; comforts/counsels children; directs or assists in situations requiring physical restraint of children and writes follow-up reports of such actions.

4. Assists in providing the children a safe, secure environment; watches for unsafe conditions and reports faulty equipment; maintains unit in a clean and sanitary condition and involves children in age appropriate housekeeping chores to develop work skills and sense of responsibility; takes immediate action to deal with emergency and unusual situations.

5. Checks for and reports illnesses; gives medications as prescribed by physician; provides child care services for ill, battered or severely disabled children; transports children to the hospital, court or other specified places as directed.

6. Learns to assist in formulation of case treatment plan for assigned children with participation of child, other counselors and Social Services Workers.

7. Learns to prepare case records, developmental assessments, log entries and Special Incident Reports.

8. Processes children admitted to facility and helps to minimize the trauma associated with the separation of minors from parents or guardians.

MINIMUM QUALIFICATIONS
Age

Must be a minimum of 18 years of age.

Some Knowledge of

Basic psychological, sociological, behavioral and cultural factors as they relate to dealing with dependent children.

Principles and techniques of interviewing.

Principles of group dynamics, supervision, control, discipline, and methods of directing group activities for children.

Basic dynamics of child development including problem solving and motivational techniques to assist dependent children in analyzing their problems and working toward planned goals.

Ability to
Maintain continuous enrollment and complete up to twelve semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children.

Direct the daily activities of children in an assigned unit which provides for the care, recreation, supervision and treatment of dependent children.

Speak and write in English and prepare clear, complete and concise reports.

Work effectively with others in a multidisciplinary setting.

Devise and execute reasonable courses of action in the event of an emergency.

Physically restrain minors up to 18 years of age, lift children and/or stock shelves with heavy or bulky items.

Speak and write Spanish or a specified language other than English may be required.

Education/Experience
Any combination of education and/or experience which provides the required knowledge and abilities

and

Successful completion of 6 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university.

License Required

Some positions may require a Class B California Driver License.

Physical Requirements: Lift and carry infants/toddlers weighing up to 50 pounds; walk or stand for six hours of an eight-hour shift; pursue juveniles on foot (running) by sprinting a distance of 75 yards or more; walk briskly or jog 50 yards to the scene of an emergency or disturbance; separate fighting juveniles, physically restrain and remove a resisting juvenile from the scene; physically restrain children weighing 200 pounds or more; hold a child in an approved restraint position for up to 20 minutes while applying constant pressure while the child is resisting; verbally de-escalate an attack upon yourself by a juvenile and if verbal de-escalation is not possible, call for assistance, retreat or otherwise act to minimize injury to self and others; body mobility to walk, bend, stoop and reach overhead to stock shelves with items weighing up to 20 pounds; manual dexterity to tie children’s shoe laces; corrected vision to read standard print and to observe children at a distance; hear and speak to converse over a telephone; ability to carry minor’s personal property, weighing up to 50 pounds; carry a wall-mounted 20-pound fire extinguisher while walking briskly 75 feet or 30 seconds, lifting sufficiently to prevent strangulation; use an appropriate technique to quickly move a minor weighing up to 200 pounds for a distance of 20 feet or more in a safe and approved manner.

Environmental Conditions: May have contact with communicable diseases (chicken pox, colds, flu, TB, etc.) and head lice. May be exposed to vomit and/or feces while cleaning up and disinfecting after ill children.

Classifications

County of Orange
Class Code: 7423
Revised and Title Changed: 11-3-81
From: Group Supervisor, Nights
Previous Revision: 9-12-76

GROUP COUNSELOR, NIGHTS

DEFINITION

Under supervision, to maintain order and security during the sleeping hours in a living unit serving children temporarily detained in protective custody at a 24-hour multidisciplinary shelter care facility; to do routine clerical tasks; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are assigned to provide supervision in a living unit during sleeping hours when there is minimal contact with the children. Incumbents may be assigned as Duty Officer during the night shift. They may also be assigned temporarily to other than night hours for purposes of orientation or for emergency relief.

EXAMPLES OF DUTIES

  1. Maintains quiet and order in the living unit and makes periodic checks of rooms and domoritories.

  2. Makes decisions and takes immediate action to deal with emergency and unusual situations that may arise, including crisis intervention, comforting/counseling children, providing coverage in other units and contacting outside resource persons.

  3. Processes children admitted to the facility and helps to minimize the trauma associated with the separation of minors from parents or guardians.

  4. Supervises dependent children on awakening, in dressing and in preparing their sleeping area for the day. If assigned to younger children units, feeds and changes their clothing.

  5. Observes and reports illnesses and dispenses minor medications as ordered by physicians.

  6. Maintains the unit in safe, secure and clean condition and submits maintenance requests on unsafe conditions or faulty operating equipment.

  7. Answers phones, schedules staff to units and serves as Duty Officer for the shelter care facility when assigned to control desk.

  8. Keeps routine log of activity; observes and records unusual behavioral actions.

  9. Files information in case folders, extracts information for routine reports, totals and averages daily individual and unit grades; completes statistical reports.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age.

Some Knowledge of

Psychological, sociological and behavioral factors as they relate to dealing with dependent children.

Principles of groups dynamics, supervision, discipline and control.

Ability to

Remain aware and alert during prolonged periods of inactivity and work independently with minimal supervision.

Speak and write English and prepare complete, concise and clear reports.

Work effectively with others in a multidisciplinary shelter care facility and accomplish assigned tasks during children’s sleeping hours.

Devise and execute reasonable courses of action in an emergency.

Physically restrain minors up to 18 years of age, lift children and/or stock shelves with heavy or bulky items.

Education/Experience

Any combination of education and/or experience which provides the required knowledge’s and abilities.

LLD:sj

10/5/99

Classifications

County of Orange
Previous Revision: 01-01-89
Revised: 11-14-06


HAZARDOUS WASTE SERIES SPECIFICATION

Class Code Class Title
5140 Hazardous Waste Specialist I
5141 Hazardous Waste Specialist II
5142 Hazardous Waste Specialist III

DEFINITION

Under direction, to perform responsible, technical and specialized work in the fields of hazardous waste, medical waste and underground storage tanks; to interpret, implement and enforce local, State and federal laws; to respond on an emergency basis to incidents involving the spill or release of hazardous materials; provide technical consultations and assistance to industries and other governmental agencies regarding underground storage tanks, medical waste and hazardous waste laws; and to do other work as required.

CLASS CHARACTERISTICS

Hazardous Waste Specialist I is a trainee class for employees who do not possess the necessary experience to qualify as a Hazardous Waste Specialist II. Incumbents at the Hazardous Waste Specialist II level perform less difficult duties which do not require the levels of knowledge, expertise and independence required by the higher level. The Hazardous Waste Specialist III is a journey level class responsible for more technical enforcement investigations, site remediations, consultations with industry and independence in responding to emergency incidences.

EXAMPLES OF DUTIES

  1. Inspects hazardous waste generators and haulers noting chemicals used, types of processes involved, wastes evolved and type of waste storage, transportation and disposal methods.
  2. Investigates hazardous waste complaints from public and other agencies; identifies hazardous waste; determines probable sources and quantities; and identifies locations of materials and generators.
  3. Gathers evidence about illegal activities by interviewing industry officials, industry employees and the public; by taking chemical, soil and waste samples, and by photographing illegal activities. Writes reports based on field notes; issues Notice of Violation and initiates prosecution.
  4. Responds to emergency incidents involving the spill or release of toxic and/or flammable chemicals or hazardous materials.
  5. Oversees hazardous waste site remediation from spilled hazardous materials, leaking underground storage tanks, abandoned chemical containers and illegal dumping. Issues "Notice to Correct," evaluates and approves cleanup plans submitted by consulting engineers and determines if site cleanup requirements are met.
  6. Conducts plan checks of proposed underground storage tank installations; and provides information and assistance to industries, other agencies and the public on compliance with underground storage tank and hazardous waste laws.
  7. Inspects new underground tank installations and upgrading of existing tanks; oversees pressure and hydrostatic testing; and issues "Permit to Operate" when legal requirements are met.
  8. Inventories existing underground storage tanks; identifies and prioritizes tanks of risk to the environment.
  9. Investigates leaking underground storage tanks; conducts monitoring and sampling; and determines origin of leak.
  10. Uses specialized protective clothing and equipment when dealing with toxic and unidentified chemicals waste.
  11. Works with other local, State and federal agencies involved in determining the effects of hazardous materials on the environment and enforces hazardous waste, underground storage tank and medical waste laws.
  12. Inspects and monitors medical waste generators and processors for proper handling, storage, transportation and treatment of medical waste.

MINIMUM QUALIFICATIONS

Hazardous Waste Specialist I

Some Knowledge of:

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Principles of environmental health.

Effects of hazardous materials and their interaction on the environment.

Ability to:

Learn the technology principles, methods, problems and investigative techniques relating to hazardous materials, hazardous waste, medical waste and underground storage tanks.

Learn State and federal hazardous waste and underground storage tank laws and regulations.

Learn to respond to emergency incidents involving spill or release of toxic and/or flammable or hazardous materials.

Hazardous Waste Specialist II and III

Thorough Knowledge of:

Technology, principles, methods, problems and investigative techniques relating to hazardous waste, medical waste and underground storage tanks.

State and federal hazardous waste, medical waste and underground storage tank laws and regulations.

Industrial manufacturing processes and materials which result in hazardous materials or hazardous waste.

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Major principles of environmental health.

General Knowledge of:

Interrelations of governmental organizations involved in hazardous waste and underground storage tanks.

Effects of hazardous materials and their interactions on the environment.

The use of protective equipment such as air respirator and protective clothing to safeguard against exposure.

The use of sampling and monitoring equipment such as combustible gas indicator.

Ability to:

Respond to environmental health emergencies such as the spill or release of toxic or flammable chemicals or hazardous materials; assess risks to human health or the environment; perform environmental sampling and monitoring; and assume responsibility for cleanup.

Investigate illegal activities associated with hazardous waste, medical waste or underground storage tanks.

Use a computer to enter and retrieve data, and prepare reports and documents.

Use a County-approved means of transportation to travel to work sites.

Education/Experience

Hazardous Waste Specialist I

Education

Possession of a bachelor’s degree in life, physical or environmental health science or a related field with a minimum of 30 semester units in basic sciences, including at least one laboratory course in each of the following fields: chemistry, physics, microbiology or biology and a course in mathematics.

Hazardous Waste Specialist II

In addition to the education listed above, one year of experience that can be related to the knowledges and abilities listed as minimum qualifications.

Hazardous Waste Specialist III

In addition to the education listed above, two years experience that can be related to the knowledges and abilities listed as minimum qualifications.

Education or training beyond the required bachelor's degree and directly related to the knowledges and abilities listed may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

LICENSE/REGISTRATION REQUIREMENTS

Hazardous Waste Specialist I, II and III

Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California is desirable.

Possession of a valid California Driver License may be required for some assignments.

CDS:sj

11/9/99

 

Classifications

County of Orange
Previous Revision: 01-01-89
Revised: 11-14-06


HAZARDOUS WASTE SERIES SPECIFICATION

Class Code Class Title
5140 Hazardous Waste Specialist I
5141 Hazardous Waste Specialist II
5142 Hazardous Waste Specialist III

DEFINITION

Under direction, to perform responsible, technical and specialized work in the fields of hazardous waste, medical waste and underground storage tanks; to interpret, implement and enforce local, State and federal laws; to respond on an emergency basis to incidents involving the spill or release of hazardous materials; provide technical consultations and assistance to industries and other governmental agencies regarding underground storage tanks, medical waste and hazardous waste laws; and to do other work as required.

CLASS CHARACTERISTICS

Hazardous Waste Specialist I is a trainee class for employees who do not possess the necessary experience to qualify as a Hazardous Waste Specialist II. Incumbents at the Hazardous Waste Specialist II level perform less difficult duties which do not require the levels of knowledge, expertise and independence required by the higher level. The Hazardous Waste Specialist III is a journey level class responsible for more technical enforcement investigations, site remediations, consultations with industry and independence in responding to emergency incidences.

EXAMPLES OF DUTIES

  1. Inspects hazardous waste generators and haulers noting chemicals used, types of processes involved, wastes evolved and type of waste storage, transportation and disposal methods.
  2. Investigates hazardous waste complaints from public and other agencies; identifies hazardous waste; determines probable sources and quantities; and identifies locations of materials and generators.
  3. Gathers evidence about illegal activities by interviewing industry officials, industry employees and the public; by taking chemical, soil and waste samples, and by photographing illegal activities. Writes reports based on field notes; issues Notice of Violation and initiates prosecution.
  4. Responds to emergency incidents involving the spill or release of toxic and/or flammable chemicals or hazardous materials.
  5. Oversees hazardous waste site remediation from spilled hazardous materials, leaking underground storage tanks, abandoned chemical containers and illegal dumping. Issues "Notice to Correct," evaluates and approves cleanup plans submitted by consulting engineers and determines if site cleanup requirements are met.
  6. Conducts plan checks of proposed underground storage tank installations; and provides information and assistance to industries, other agencies and the public on compliance with underground storage tank and hazardous waste laws.
  7. Inspects new underground tank installations and upgrading of existing tanks; oversees pressure and hydrostatic testing; and issues "Permit to Operate" when legal requirements are met.
  8. Inventories existing underground storage tanks; identifies and prioritizes tanks of risk to the environment.
  9. Investigates leaking underground storage tanks; conducts monitoring and sampling; and determines origin of leak.
  10. Uses specialized protective clothing and equipment when dealing with toxic and unidentified chemicals waste.
  11. Works with other local, State and federal agencies involved in determining the effects of hazardous materials on the environment and enforces hazardous waste, underground storage tank and medical waste laws.
  12. Inspects and monitors medical waste generators and processors for proper handling, storage, transportation and treatment of medical waste.

MINIMUM QUALIFICATIONS

Hazardous Waste Specialist I

Some Knowledge of:

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Principles of environmental health.

Effects of hazardous materials and their interaction on the environment.

Ability to:

Learn the technology principles, methods, problems and investigative techniques relating to hazardous materials, hazardous waste, medical waste and underground storage tanks.

Learn State and federal hazardous waste and underground storage tank laws and regulations.

Learn to respond to emergency incidents involving spill or release of toxic and/or flammable or hazardous materials.

Hazardous Waste Specialist II and III

Thorough Knowledge of:

Technology, principles, methods, problems and investigative techniques relating to hazardous waste, medical waste and underground storage tanks.

State and federal hazardous waste, medical waste and underground storage tank laws and regulations.

Industrial manufacturing processes and materials which result in hazardous materials or hazardous waste.

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Major principles of environmental health.

General Knowledge of:

Interrelations of governmental organizations involved in hazardous waste and underground storage tanks.

Effects of hazardous materials and their interactions on the environment.

The use of protective equipment such as air respirator and protective clothing to safeguard against exposure.

The use of sampling and monitoring equipment such as combustible gas indicator.

Ability to:

Respond to environmental health emergencies such as the spill or release of toxic or flammable chemicals or hazardous materials; assess risks to human health or the environment; perform environmental sampling and monitoring; and assume responsibility for cleanup.

Investigate illegal activities associated with hazardous waste, medical waste or underground storage tanks.

Use a computer to enter and retrieve data, and prepare reports and documents.

Use a County-approved means of transportation to travel to work sites.

Education/Experience

Hazardous Waste Specialist I

Education

Possession of a bachelor’s degree in life, physical or environmental health science or a related field with a minimum of 30 semester units in basic sciences, including at least one laboratory course in each of the following fields: chemistry, physics, microbiology or biology and a course in mathematics.

Hazardous Waste Specialist II

In addition to the education listed above, one year of experience that can be related to the knowledges and abilities listed as minimum qualifications.

Hazardous Waste Specialist III

In addition to the education listed above, two years experience that can be related to the knowledges and abilities listed as minimum qualifications.

Education or training beyond the required bachelor's degree and directly related to the knowledges and abilities listed may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

LICENSE/REGISTRATION REQUIREMENTS

Hazardous Waste Specialist I, II and III

Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California is desirable.

Possession of a valid California Driver License may be required for some assignments.

CDS:sj

11/9/99

 

Classifications

County of Orange
Previous Revision: 01-01-89
Revised: 11-14-06


HAZARDOUS WASTE SERIES SPECIFICATION

Class Code Class Title
5140 Hazardous Waste Specialist I
5141 Hazardous Waste Specialist II
5142 Hazardous Waste Specialist III

DEFINITION

Under direction, to perform responsible, technical and specialized work in the fields of hazardous waste, medical waste and underground storage tanks; to interpret, implement and enforce local, State and federal laws; to respond on an emergency basis to incidents involving the spill or release of hazardous materials; provide technical consultations and assistance to industries and other governmental agencies regarding underground storage tanks, medical waste and hazardous waste laws; and to do other work as required.

CLASS CHARACTERISTICS

Hazardous Waste Specialist I is a trainee class for employees who do not possess the necessary experience to qualify as a Hazardous Waste Specialist II. Incumbents at the Hazardous Waste Specialist II level perform less difficult duties which do not require the levels of knowledge, expertise and independence required by the higher level. The Hazardous Waste Specialist III is a journey level class responsible for more technical enforcement investigations, site remediations, consultations with industry and independence in responding to emergency incidences.

EXAMPLES OF DUTIES

  1. Inspects hazardous waste generators and haulers noting chemicals used, types of processes involved, wastes evolved and type of waste storage, transportation and disposal methods.
  2. Investigates hazardous waste complaints from public and other agencies; identifies hazardous waste; determines probable sources and quantities; and identifies locations of materials and generators.
  3. Gathers evidence about illegal activities by interviewing industry officials, industry employees and the public; by taking chemical, soil and waste samples, and by photographing illegal activities. Writes reports based on field notes; issues Notice of Violation and initiates prosecution.
  4. Responds to emergency incidents involving the spill or release of toxic and/or flammable chemicals or hazardous materials.
  5. Oversees hazardous waste site remediation from spilled hazardous materials, leaking underground storage tanks, abandoned chemical containers and illegal dumping. Issues "Notice to Correct," evaluates and approves cleanup plans submitted by consulting engineers and determines if site cleanup requirements are met.
  6. Conducts plan checks of proposed underground storage tank installations; and provides information and assistance to industries, other agencies and the public on compliance with underground storage tank and hazardous waste laws.
  7. Inspects new underground tank installations and upgrading of existing tanks; oversees pressure and hydrostatic testing; and issues "Permit to Operate" when legal requirements are met.
  8. Inventories existing underground storage tanks; identifies and prioritizes tanks of risk to the environment.
  9. Investigates leaking underground storage tanks; conducts monitoring and sampling; and determines origin of leak.
  10. Uses specialized protective clothing and equipment when dealing with toxic and unidentified chemicals waste.
  11. Works with other local, State and federal agencies involved in determining the effects of hazardous materials on the environment and enforces hazardous waste, underground storage tank and medical waste laws.
  12. Inspects and monitors medical waste generators and processors for proper handling, storage, transportation and treatment of medical waste.

MINIMUM QUALIFICATIONS

Hazardous Waste Specialist I

Some Knowledge of:

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Principles of environmental health.

Effects of hazardous materials and their interaction on the environment.

Ability to:

Learn the technology principles, methods, problems and investigative techniques relating to hazardous materials, hazardous waste, medical waste and underground storage tanks.

Learn State and federal hazardous waste and underground storage tank laws and regulations.

Learn to respond to emergency incidents involving spill or release of toxic and/or flammable or hazardous materials.

Hazardous Waste Specialist II and III

Thorough Knowledge of:

Technology, principles, methods, problems and investigative techniques relating to hazardous waste, medical waste and underground storage tanks.

State and federal hazardous waste, medical waste and underground storage tank laws and regulations.

Industrial manufacturing processes and materials which result in hazardous materials or hazardous waste.

Chemistry and laboratory techniques including toxicology, hazardous materials identification, biology and geology.

Major principles of environmental health.

General Knowledge of:

Interrelations of governmental organizations involved in hazardous waste and underground storage tanks.

Effects of hazardous materials and their interactions on the environment.

The use of protective equipment such as air respirator and protective clothing to safeguard against exposure.

The use of sampling and monitoring equipment such as combustible gas indicator.

Ability to:

Respond to environmental health emergencies such as the spill or release of toxic or flammable chemicals or hazardous materials; assess risks to human health or the environment; perform environmental sampling and monitoring; and assume responsibility for cleanup.

Investigate illegal activities associated with hazardous waste, medical waste or underground storage tanks.

Use a computer to enter and retrieve data, and prepare reports and documents.

Use a County-approved means of transportation to travel to work sites.

Education/Experience

Hazardous Waste Specialist I

Education

Possession of a bachelor’s degree in life, physical or environmental health science or a related field with a minimum of 30 semester units in basic sciences, including at least one laboratory course in each of the following fields: chemistry, physics, microbiology or biology and a course in mathematics.

Hazardous Waste Specialist II

In addition to the education listed above, one year of experience that can be related to the knowledges and abilities listed as minimum qualifications.

Hazardous Waste Specialist III

In addition to the education listed above, two years experience that can be related to the knowledges and abilities listed as minimum qualifications.

Education or training beyond the required bachelor's degree and directly related to the knowledges and abilities listed may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

LICENSE/REGISTRATION REQUIREMENTS

Hazardous Waste Specialist I, II and III

Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California is desirable.

Possession of a valid California Driver License may be required for some assignments.

CDS:sj

11/9/99

Classifications

County of Orange
Established: 9-10-86

HCA PROGRAM SUPERVISOR SERIES SPECIFICATION

Class Code Class Title
7117 HCA Program Supervisor I
7118 HCA Program Supervisor II

DEFINITION

Under general direction to develop, implement and coordinate a special program in the Health Care Agency; to directly supervise a multidisciplinary staff assigned to the special program and/or coordinate the provision of related services with staff assigned to other County programs and/or with other community or government agencies; and to do other work as required.

CLASS CHARACTERISTICS

Positions supervise special programs which have a broad impact and are designed to meet specific health needs of the community or members of a target population. These special programs are often established on a temporary or limited term basis to meet short term County goals or specific grant funding objectives.

Positions are assigned to the I or II level based on size and level of subordinate staff, diversity and complexity of program, and its interrelationships in the community.

Program Supervisor I

Definition of Level

Incumbents of this class supervise a small subordinate staff which may be multi-disciplinary, and are responsible for the administrative, operational, supervisory, and liaison functions of a program which operates under established guidelines. The program supervised is visible in nature, having an impact on the community or target population but the impact is less broad and the liaison relationships are not as significant or far-reaching in nature as the II level.

Program Supervisor II

Definition of Level

Incumbents of this class supervise a large multi-disciplinary staff comprised of professional and paraprofessional or support personnel. Incumbents are responsible for a complex or diverse program which is visible in nature with a broad impact on the community or target population, requiring liaison relationships of a significant and far-reaching nature.

EXAMPLES OF DUTIES

  1. Plans, organizes, directs, coordinates and evaluates the activities of a program providing health services; assigns and coordinates work; evaluates the performance of subordinates and recommends disciplinary action when appropriate.

  2. Assists in evaluating program needs and developing an effective program; develops procedures within areas of responsibility and instruction materials to assist in accomplishing program goals.

  3. Prepares and submits budget requests for the program; estimates future needs of program in terms of personnel, equipment, supplies and space; consults with superiors on priorities and availability of funding and other resources.
  1. Develops effective working relationships with community groups or representatives and other health service units or agencies related to or affected by the activities of the assigned program; may make speeches and presentations to community groups, or participate on committees and task forces to interpret/exchange information and to assure cooperation in achieving the goals of the agency.

  2. Maintains up-to-date knowledge of federal, State and local laws, regulations, policies and procedures that govern program operations; disseminates knowledge to staff and insures compliance on a continuous basis.

  3. Prepares records, reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of any or all the factors listed below may be required when related to the duties of a specific position

Laws and regulations governing the special program's operation.

Grant application process; contract preparation, negotiation, administration and monitoring including the processing and presentation of grant requests for federal and/or State funded programs and the development of procedures to assure compliance and conformity with the terms of the contract.

General Knowledge of

Availability and means of utilizing County and community resources for special services.

Principles and practices of health care, health care systems and medical administration.

Principles and techniques of effective supervision, program management and budgeting.

Communication skills and techniques required for gathering, evaluating, and transmitting information.

Ability to

Plan, organize, direct and coordinate a health service program; supervise multidisciplinary staff.

Assist in the formulation of policies and procedures; understand and interpret policies, procedures and regulations.

Develop and maintain effective working relationships with all levels of staff, other programs, agencies and the general public.

Formulate, develop and justify program budge requirements; implement, administer and control the distribution of funds according to the approved budget.

Communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting and advising.

Prepare clear, comprehensive written and oral reports and materials.

Advise governmental and community agencies regarding specialized service or services.

Use a County-approved means of transportation to travel to meetings and work sites may be required for some positions.

License/Certificate Requirements

Licensure and/or advanced degree/training in a particular field may be required depending on grant funding or licensure requirements by law.

Experience/Education

Program Supervisor I

Three years of professional, general administrative experience that is directly related to the knowledges and abilities required for the health care program assignment.

Program Supervisor II

Four years of increasingly responsible professional, general administrative experience that is directly related to the knowledges and abilities required for the health care program assignment, including one year in a supervisory capacity.

Substitution of Education/Training for Experience:

Education or training that can be directly related to the knowledge and ability requirements may be substituted for one year of non-supervisory experience at the rate of three semester units for one month of experience and one hour of job related training for hour of experience.

CDS:sj

11/8/99

Classifications

County of Orange
Established: 9-10-86

HCA PROGRAM SUPERVISOR SERIES SPECIFICATION

Class Code Class Title
7117 HCA Program Supervisor I
7118 HCA Program Supervisor II

DEFINITION

Under general direction to develop, implement and coordinate a special program in the Health Care Agency; to directly supervise a multidisciplinary staff assigned to the special program and/or coordinate the provision of related services with staff assigned to other County programs and/or with other community or government agencies; and to do other work as required.

CLASS CHARACTERISTICS

Positions supervise special programs which have a broad impact and are designed to meet specific health needs of the community or members of a target population. These special programs are often established on a temporary or limited term basis to meet short term County goals or specific grant funding objectives.

Positions are assigned to the I or II level based on size and level of subordinate staff, diversity and complexity of program, and its interrelationships in the community.

Program Supervisor I

Definition of Level

Incumbents of this class supervise a small subordinate staff which may be multi-disciplinary, and are responsible for the administrative, operational, supervisory, and liaison functions of a program which operates under established guidelines. The program supervised is visible in nature, having an impact on the community or target population but the impact is less broad and the liaison relationships are not as significant or far-reaching in nature as the II level.

Program Supervisor II

Definition of Level

Incumbents of this class supervise a large multi-disciplinary staff comprised of professional and paraprofessional or support personnel. Incumbents are responsible for a complex or diverse program which is visible in nature with a broad impact on the community or target population, requiring liaison relationships of a significant and far-reaching nature.

EXAMPLES OF DUTIES

  1. Plans, organizes, directs, coordinates and evaluates the activities of a program providing health services; assigns and coordinates work; evaluates the performance of subordinates and recommends disciplinary action when appropriate.

  2. Assists in evaluating program needs and developing an effective program; develops procedures within areas of responsibility and instruction materials to assist in accomplishing program goals.

  3. Prepares and submits budget requests for the program; estimates future needs of program in terms of personnel, equipment, supplies and space; consults with superiors on priorities and availability of funding and other resources.
  1. Develops effective working relationships with community groups or representatives and other health service units or agencies related to or affected by the activities of the assigned program; may make speeches and presentations to community groups, or participate on committees and task forces to interpret/exchange information and to assure cooperation in achieving the goals of the agency.

  2. Maintains up-to-date knowledge of federal, State and local laws, regulations, policies and procedures that govern program operations; disseminates knowledge to staff and insures compliance on a continuous basis.

  3. Prepares records, reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of any or all the factors listed below may be required when related to the duties of a specific position

Laws and regulations governing the special program's operation.

Grant application process; contract preparation, negotiation, administration and monitoring including the processing and presentation of grant requests for federal and/or State funded programs and the development of procedures to assure compliance and conformity with the terms of the contract.

General Knowledge of

Availability and means of utilizing County and community resources for special services.

Principles and practices of health care, health care systems and medical administration.

Principles and techniques of effective supervision, program management and budgeting.

Communication skills and techniques required for gathering, evaluating, and transmitting information.

Ability to

Plan, organize, direct and coordinate a health service program; supervise multidisciplinary staff.

Assist in the formulation of policies and procedures; understand and interpret policies, procedures and regulations.

Develop and maintain effective working relationships with all levels of staff, other programs, agencies and the general public.

Formulate, develop and justify program budge requirements; implement, administer and control the distribution of funds according to the approved budget.

Communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting and advising.

Prepare clear, comprehensive written and oral reports and materials.

Advise governmental and community agencies regarding specialized service or services.

Use a County-approved means of transportation to travel to meetings and work sites may be required for some positions.

License/Certificate Requirements

Licensure and/or advanced degree/training in a particular field may be required depending on grant funding or licensure requirements by law.

Experience/Education

Program Supervisor I

Three years of professional, general administrative experience that is directly related to the knowledges and abilities required for the health care program assignment.

Program Supervisor II

Four years of increasingly responsible professional, general administrative experience that is directly related to the knowledges and abilities required for the health care program assignment, including one year in a supervisory capacity.

Substitution of Education/Training for Experience:

Education or training that can be directly related to the knowledge and ability requirements may be substituted for one year of non-supervisory experience at the rate of three semester units for one month of experience and one hour of job related training for hour of experience.

CDS:sj

11/8/99

Classifications

County of Orange
Series Established: 11-30-93
Administrative Revision: 6-10-94
Replaces: Service Chief I and II

HCA SERVICE CHIEF SERIES

Class Code Class Title
7130SM HCA Service Chief I
7131SM HCA Service Chief II

DEFINITION

Under direction, to supervise a staff of professionals and paraprofessionals involved in providing specialized mental health, drug or alcohol treatment and case management services; to assist staff on difficult and complex treatment problems; to be responsible for assignment, coordination and quality of treatment for patients in clinic or program; and to do other work as required.

CLASS CHARACTERISTICS

Positions are allocated to these classes based on supervisory or consultative responsibility for a mental health, drug abuse or alcohol treatment program carried out by a professional multidisciplinary staff.

Positions are allocated to the higher class based on greater difficulty and/or responsibility due to a combination of such factors as type and complexity of program, new or transitional issues, number and level of staff and nature of intra-agency/interagency or community relationships.

EXAMPLES OF DUTIES

  1. Plans, schedules, assigns and directs the work of a multidisciplinary therapist team assigned to a mental health, drug abuse or alcohol services program; participates in hiring staff; orients and trains new staff; evaluates the performance of subordinates; recognizes good performance and recommends disciplinary action when appropriate; reviews the work and service capacity of contract providers.

  2. Meets with individual staff and/or team members and reviews cases, progress and problem areas; acts as a resource for therapists on the more difficult client cases by providing direction on developing and implementing treatment plans or by recommending referral to other service providers; trains County and contract staff including physicians and clinical psychologists in the multidiscipline team approach to work with mental health, drug and alcohol patients.

  3. Administers a clinic operation which entails responsibility for safety and security of patients and staff; coordinates service delivery with other programs; assists in evaluating program needs and developing an effective program; participates in developing procedures manuals and instructional material to assist in accomplishing program goals.

  4. Supervises a multidiscipline team providing case management and treatment services in nursing homes, residential centers or private residences; review and/or designates treatment plan and staff to provide various services to patient.

  5. Maintains up-to-date knowledge of federal, state and local laws, regulations, policies and procedures which govern program operations and funding; analyses, interprets and disseminates information to staff and ensures compliance.
  1. Acts as liaison and consultant to governmental, community agencies and private alcohol, drug and mental health contract providers; meets and confers with individuals, administrators, physicians and others to explain programs and services and to gain cooperation in achieving program goals; obtains and disseminates information which pertains to patient program needs.

  2. Reviews charts, medical records and reports prepared by staff; ensures conformance with quality assurance and utilization review requirements; prepares records, reports and correspondence.

  3. As a collateral assignment, may provide direct services to clients if qualified by professional licensure issued by the State of California; may advise staff and contract agencies on therapeutic modalities and clinical techniques.

  4. May supervise programs at multiple locations through subordinate supervisors or managers of private contract service providers.

MINIMUM QUALIFICATIONS

HCA Service Chief I and II

Thorough Knowledge of

Characteristics and treatment of psychiatric drug or alcohol related disorders.

County and community resources for mental health needs.

Methods of psychotherapeutic and counseling techniques.

Laws and regulations governing the treatment of mental illness, drug or alcohol abuse.

General Knowledge of

Principles, methods and techniques of organization, administration and supervision.

Principles and techniques of human services program planning, implementation and evaluation.

Communication skills and techniques needed for gathering, evaluating and transmitting information.

Ability to

Plan, organize and schedule the workload of a unit and supervise a staff of professionals and paraprofessionals.

Provide effective leadership and consultation to staff related to assessment, treatment, case management, quality assurance and utilization review, community liaison and outreach.

Instruct a multidiscipline professional and paraprofessional staff in the principles and practices of alcohol, drug and mental health or a specialty area of such services.

Understand and interpret policies, procedures and regulations; assist in the formulation of policies and procedures.

Evaluate program effectiveness and recommend and initiate improvements.

Communicate and interact in situations requiring instructing, persuading, consulting, counseling and motivating individuals; prepare and present written reports concisely and logically.

Analyze situations accurately and adopt effective courses of action.

Act as liaison and consultant to governmental, community agencies and private providers for various alcohol, drug and mental health services.

Conduct direct services if qualified by professional licensure.

Use a County-approved means of transportation to travel to meeting and work sites may be required for some positions.

License/Education/Experience

HCA Service Chief I

Option I

Possession of a valid license to practice as a Clinical Social Worker issued by the State of California Board of Behavioral Science Examiners and four years of professional social work experience, at least two years of which is post masters in a clinic setting appropriate to the service.

Option II

Possession of a valid license as a Marriage, Family and Child Counselor issued by the California Board of Behavioral Science Examiners and four years of professional work experience, at least two years of which is post master's in a clinic setting appropriate to the service.

Option III

Possession of a valid License as a Registered Nurse issued by the California Board of Registered Nursing and either: 1) possession of a master's degree from an accredited college in psychiatric or public health nursing and two years of experience as a Registered Nurse in a mental health and/or substance abuse setting; or 2) bachelor's degree in nursing and four years of experience as a Registered Nurse in a mental health and/or substance abuse setting.

Option IV

Either possession of (1) a valid license as a Licensed Vocational Nurse or a Psychiatric Technician issued by the California Board of Vocational Nurse and Psychiatric Technician Examiners, or (2) a valid license as a Registered Nurse issued by the California Board of Registered Nursing; and six years of post licensure experience in a setting appropriate to the service.

Option V

Possession of a valid license to practice as a Psychologist issued by the California Board of Psychology and four years of post doctoral experience in a mental health setting.

Option VI

Possession of a bachelor's degree from an accredited college in psychology, counseling or behavioral science field and six years of responsible administrative and treatment work experience in a mental health and/or substance abuse setting as a specialist in the fields of social adjustment or vocational adjustment. Up to two years of graduate professional education from an accredited college in psychology, counseling or behavioral science field may be substituted for the experience requirement on a year-for-year basis. Up to an additional two years of post associate of arts clinical experience may be substituted for the required education.

For certain assignments in Drug Abuse and Alcohol Services, an additional two years of professional work experience in a substance abuse setting may be substituted for the required education.

Education/Experience

HCA Service Chief II

Two years of experience as an HCA Service Chief I for Orange County;

OR

Four years of post licensure experience in a license named above for HCA Service Chief I which has also included at least two years of supervision, consultation, or contract administration over mental health and/or substance abuse treatment programs carried out by multidiscipline professional staff.

DBL:smb

Classifications

County of Orange
Series Established: 11-30-93
Administrative Revision: 6-10-94
Replaces: Service Chief I and II

HCA SERVICE CHIEF SERIES

Class Code Class Title
7130SM HCA Service Chief I
7131SM HCA Service Chief II

DEFINITION

Under direction, to supervise a staff of professionals and paraprofessionals involved in providing specialized mental health, drug or alcohol treatment and case management services; to assist staff on difficult and complex treatment problems; to be responsible for assignment, coordination and quality of treatment for patients in clinic or program; and to do other work as required.

CLASS CHARACTERISTICS

Positions are allocated to these classes based on supervisory or consultative responsibility for a mental health, drug abuse or alcohol treatment program carried out by a professional multidisciplinary staff.

Positions are allocated to the higher class based on greater difficulty and/or responsibility due to a combination of such factors as type and complexity of program, new or transitional issues, number and level of staff and nature of intra-agency/interagency or community relationships.

EXAMPLES OF DUTIES

  1. Plans, schedules, assigns and directs the work of a multidisciplinary therapist team assigned to a mental health, drug abuse or alcohol services program; participates in hiring staff; orients and trains new staff; evaluates the performance of subordinates; recognizes good performance and recommends disciplinary action when appropriate; reviews the work and service capacity of contract providers.

  2. Meets with individual staff and/or team members and reviews cases, progress and problem areas; acts as a resource for therapists on the more difficult client cases by providing direction on developing and implementing treatment plans or by recommending referral to other service providers; trains County and contract staff including physicians and clinical psychologists in the multidiscipline team approach to work with mental health, drug and alcohol patients.

  3. Administers a clinic operation which entails responsibility for safety and security of patients and staff; coordinates service delivery with other programs; assists in evaluating program needs and developing an effective program; participates in developing procedures manuals and instructional material to assist in accomplishing program goals.

  4. Supervises a multidiscipline team providing case management and treatment services in nursing homes, residential centers or private residences; review and/or designates treatment plan and staff to provide various services to patient.

  5. Maintains up-to-date knowledge of federal, state and local laws, regulations, policies and procedures which govern program operations and funding; analyses, interprets and disseminates information to staff and ensures compliance.
  1. Acts as liaison and consultant to governmental, community agencies and private alcohol, drug and mental health contract providers; meets and confers with individuals, administrators, physicians and others to explain programs and services and to gain cooperation in achieving program goals; obtains and disseminates information which pertains to patient program needs.

  2. Reviews charts, medical records and reports prepared by staff; ensures conformance with quality assurance and utilization review requirements; prepares records, reports and correspondence.

  3. As a collateral assignment, may provide direct services to clients if qualified by professional licensure issued by the State of California; may advise staff and contract agencies on therapeutic modalities and clinical techniques.

  4. May supervise programs at multiple locations through subordinate supervisors or managers of private contract service providers.

MINIMUM QUALIFICATIONS

HCA Service Chief I and II

Thorough Knowledge of

Characteristics and treatment of psychiatric drug or alcohol related disorders.

County and community resources for mental health needs.

Methods of psychotherapeutic and counseling techniques.

Laws and regulations governing the treatment of mental illness, drug or alcohol abuse.

General Knowledge of

Principles, methods and techniques of organization, administration and supervision.

Principles and techniques of human services program planning, implementation and evaluation.

Communication skills and techniques needed for gathering, evaluating and transmitting information.

Ability to

Plan, organize and schedule the workload of a unit and supervise a staff of professionals and paraprofessionals.

Provide effective leadership and consultation to staff related to assessment, treatment, case management, quality assurance and utilization review, community liaison and outreach.

Instruct a multidiscipline professional and paraprofessional staff in the principles and practices of alcohol, drug and mental health or a specialty area of such services.

Understand and interpret policies, procedures and regulations; assist in the formulation of policies and procedures.

Evaluate program effectiveness and recommend and initiate improvements.

Communicate and interact in situations requiring instructing, persuading, consulting, counseling and motivating individuals; prepare and present written reports concisely and logically.

Analyze situations accurately and adopt effective courses of action.

Act as liaison and consultant to governmental, community agencies and private providers for various alcohol, drug and mental health services.

Conduct direct services if qualified by professional licensure.

Use a County-approved means of transportation to travel to meeting and work sites may be required for some positions.

License/Education/Experience

HCA Service Chief I

Option I

Possession of a valid license to practice as a Clinical Social Worker issued by the State of California Board of Behavioral Science Examiners and four years of professional social work experience, at least two years of which is post masters in a clinic setting appropriate to the service.

Option II

Possession of a valid license as a Marriage, Family and Child Counselor issued by the California Board of Behavioral Science Examiners and four years of professional work experience, at least two years of which is post master's in a clinic setting appropriate to the service.

Option III

Possession of a valid License as a Registered Nurse issued by the California Board of Registered Nursing and either: 1) possession of a master's degree from an accredited college in psychiatric or public health nursing and two years of experience as a Registered Nurse in a mental health and/or substance abuse setting; or 2) bachelor's degree in nursing and four years of experience as a Registered Nurse in a mental health and/or substance abuse setting.

Option IV

Either possession of (1) a valid license as a Licensed Vocational Nurse or a Psychiatric Technician issued by the California Board of Vocational Nurse and Psychiatric Technician Examiners, or (2) a valid license as a Registered Nurse issued by the California Board of Registered Nursing; and six years of post licensure experience in a setting appropriate to the service.

Option V

Possession of a valid license to practice as a Psychologist issued by the California Board of Psychology and four years of post doctoral experience in a mental health setting.

Option VI

Possession of a bachelor's degree from an accredited college in psychology, counseling or behavioral science field and six years of responsible administrative and treatment work experience in a mental health and/or substance abuse setting as a specialist in the fields of social adjustment or vocational adjustment. Up to two years of graduate professional education from an accredited college in psychology, counseling or behavioral science field may be substituted for the experience requirement on a year-for-year basis. Up to an additional two years of post associate of arts clinical experience may be substituted for the required education.

For certain assignments in Drug Abuse and Alcohol Services, an additional two years of professional work experience in a substance abuse setting may be substituted for the required education.

Education/Experience

HCA Service Chief II

Two years of experience as an HCA Service Chief I for Orange County;

OR

Four years of post licensure experience in a license named above for HCA Service Chief I which has also included at least two years of supervision, consultation, or contract administration over mental health and/or substance abuse treatment programs carried out by multidiscipline professional staff.

DBL:smb

Classifications

County of Orange
Class Code: 1635
Revised: 7-24-81
Previous Revision: 2-22-80

HEAD COOK

DEFINITION

Under direction, to plan the menu and estimate food quantity requirements for a County-operated institution; to supervise the work of inmates, wards and paid staff at the facility; and to do other work as required.

CLASS CHARACTERISTICS

Head Cooks are assigned full responsibility for preparation of three meals, seven days a week. This normally includes all menu planning, ordering of supplies and supervision of cooking and cleanup staff.

EXAMPLES OF DUTIES

  1. Supervises the work of jail inmates, juvenile court wards and paid staff engaged in the preparation, cooking and serving of food at a confinement or rehabilitation facility.

  2. Prepares menu and estimates food quantity requirements.

  3. Inspects food preparation areas to see that sanitary procedures are observed and to ensure that proper techniques and procedures are being used by persons engaged in food service activities; and ensures that a good quality of food is prepared and served.

  4. Prepares records and reports concerning food preparation activities and orders supplies.

  5. May perform meat cutting, baking and cooking duties.

MINIMUM QUALIFICATIONS

General Knowledge of

Practices, methods and equipment used in preparing, cooking and serving large quantities of food.

Menu planning, quantity ordering and inventory control.

Principles of supervision.

Common weights and measures used in preparing and cooking food.

Ability to

Direct the preparation of large quantities of food and coordinate processes so that meals are prepared and served on time.

Direct the preparation and cooking of food by jail inmates or juvenile court wards.

Add, subtract, multiply and divide four digit numbers, including fractions in some assignments.

Read and understand administrative procedures as well as recipes, labels and instructions for food preparation.

Keep detailed records on food service activities and costs and prepare written reports.

Supervise staff engaged in food preparation and cooking activities.

Education/Experience

Considerable experience cooking food for a large number of persons, or any equivalent combination of education or experience which provides the required knowledges and abilities.

ELN:sj

11/10/99

Classifications

County of Orange
Class Code: 4702
Established: 8-8-73
(Driver License Update: 6/84)

HEALTH EDUCATION ASSISTANT

DEFINITION

Under supervision, to assist professional Health Education personnel by performing assigned subprofessional tasks in public health education programs; and to do other work as required.

CLASS CHARACTERISTICS

This class is a subprofessional working level at which incumbents make routine health educational presentations in a variety of public health programs and assist in implementing other health education functions such as program planning and diagnostic studies. It differs from the Community Worker II class in that more responsible work is assigned which requires a greater degree of specialized knowledge and skills in health education. This class is the step in the health education career ladder immediately above Community Worker I and II.

EXAMPLES OF DUTIES

  1. Gives health education talks to selected community groups (frequently minority and disadvantaged) providing basic information on health topics such as family planning, venereal disease, dental health, sickle cell anemia, environmental health and Health Department services.

  2. Prepares portions of health education newsletters and bulletins for distribution to target community groups.

  3. Assists in the design, preparation and pretesting of health education and audio-visual aids such as pamphlets, posters and slide-sound series.

  4. Reviews pamphlets, films, or other health education materials to determine their suitability for use with specific language or ethnic groups.

  5. Assists in program planning by identifying barriers to good health practices among the target groups such as lack of knowledge, cultural factors and poor communication.

  6. Identifies and/or organizes community self-help resources which may be useful for dealing with specific problems and in implementing health education programs.

  7. Conducts individual or group discussions to obtain community reaction to health education programs and to assess community health and health education needs.

  8. Identifies neighborhood individuals or leaders in the target communities who would be useful in the planning of health education programs; solicits their cooperation and involvement.

  9. Contacts target community groups and leaders to inform them about health education programs and services and to promote use of health education services.

MINIMUM QUALIFICATIONS

General Knowledge of

The cultural habits and communication patterns of minority and other target groups, particularly as they relate to the acceptance of, or commitment to, various aspects of health care.

Some Knowledge of

Common health problems of target groups in the community; their causes and prevention.

How common diseases are spread and controlled.

Group dynamics and human behavior.

Human anatomy and physiology.

Ability to

Lead group discussions; prepare and deliver informational talks; use visual aids; give clear, understandable answers to questions which are raised by target group audiences.

Conduct interviews or group discussions to obtain data on health habits and needs of target groups; observe reactions to questions; and record and summarize findings.

Communicate effectively, both orally and in writing with individuals from varying cultural and ethnic backgrounds.

Draft simple staff reports and articles for publication in newsletters and bulletins.

Recognize and identify community leaders within the target groups.

Give directions and explanations in language which is clear and easily understood by target groups.

Bridge barriers of culture and language between health education staff and target group members.

Establish successful interpersonal relationships with individuals target groups to reduce tension and overcome resistance.

Speak and write Spanish (may be required for some positions).

Use a County-approved means of transportation to travel to work sites.

Experience

Two years of experience that provided the knowledges and developed the abilities required above.

Education which is directly related to the knowledges and abilities may be substituted for the required experience on the basis of two college semester units as equal to one month of experience. Credit may also be given for special seminars or training on related topics, such as specific community health problems, group processes, etc., on the basis of one hour of training as equal to two hours of experience.

KH:mm
7-15-99

 

Classifications

County of Orange
Class Code: 4704
Revised and Title Changed: 8-8-73
From: Health Education Assistant
Established: December 1969

HEALTH EDUCATION ASSOCIATE

DEFINITION

Under general supervision to assist Health Educators in planning, conducting and evaluating public health education programs; and to do other work as required.

CLASS CHARACTERISTICS

This is a working level in which incumbents carry out a broad range of planning, program development and evaluative work. Work is carried out under general supervision of a professional Health Educator. It may serve as an entry level for persons wishing to obtain education and experience leading to professional competency as a Health Educator.

Health Education Associate represents the next step above Health Education Assistant in a career ladder in health education. It differs from Health Education Assistant in that incumbents perform tasks requiring more advanced competency in the health education field and are assigned more comprehensive responsibility for implementing specified health education objectives and programs.

The class differs from the Health Educator class in that incumbents do not have responsibility for implementing all public health education programs in an assigned geographic area.

EXAMPLES OF DUTIES

  1. Collects or supervises the collection of health education program planning data through personal interview, group meetings, and library research; conducts preliminary analysis of Such data; assists Health Educators in using these data to diagnose health education problems and to develop program objectives.

  2. Develops cooperative working relationships with newspapers, TV, radio and other media for dissemination of public health education information; prepares health education mass-media materials, such as news releases, and spot announcements in connection with Health Department programs and activities; develops and over-sees production of audio-visual materials for health programs; prepares monthly newsletters, bulletins, and other informational materials to explain departmental services, and to provide current public health information to community organizations, public agencies and individuals.

  3. Plans and conducts pretests to evaluate teaching and informational materials, such as pamphlets, flyers, filmstrips, slide-series, and flip charts.

  4. Participates, with Health Educators, in planning and conducting orientation programs, workshops, and inservice education programs for Health Department staff and other County departments, schools and community organizations.

  5. Contacts private industry and community agencies to promote health education programs; advises and consults on implementation of these programs.

  6. Organizes and conducts educational programs on various health topics such as family planning, venereal disease, and environmental health for educational institutions, community groups and agencies.

  7. Develops, coordinates and supervises a public health information program for fulfilling requests from the public for speakers, films, and literature pertaining to the health of the community.

  8. Identifies and catalogues community resources which and leaders who will be useful in implementing health education programs within the various geographic areas.

  9. When assigned, supervises Health Education Assistants and Community Workers.

  10. Organizes volunteer programs; recruits and trains volunteers.

MINIMUM QUALIFICATIONS

General Knowledge of

Principles of educational and social psychology.

Epidemiology of disease; how communicable diseases are spread, prevented and controlled.

Human anatomy and physiology.

The techniques of collecting and compiling data pertinent to health education program planning.

Health education methods, such as the means of disseminating educational information to the public through the mass media.

The nature and functions of community agencies which may contribute or benefit from public health education programs.

The health problems and health education needs of various target groups, i.e., minority groups, various age groups and industrial workers.

Group dynamics and community organization.

Elements of program definition and planning.

Principles of designing health education programs.

Source materials in public health and health education.

Ability to

Implement assigned components of Health Department programs.

Present ideas accurately effectively and concisely both orally and in writing.

Apply the principles of educational and social psychology and adult education to public health education practice.

Identify and gain support of target community leaders in the planning and development of health education programs.

Establish and maintain effective working relationships with peers and target segments of the community.

Develop and evaluate health education materials.

Establish rapport and cooperative relationships with representatives of news media.

Use library resources to select relevant material and to prepare written abstracts.

Supervise health education para-professionals.

Education/Experience

Bachelors degree with a major in health sciences or community health education.

OR

A minimum of two years para-professional experience in public health education plus an equivalent of three years of college level education which includes courses relevant to major in health sciences or community health education.

KWH:DBL:mm
7-21-99

Classifications

County of Orange
Class Code: 4705
Revised: 8-8-73
Established: 3/64
(Driver License Update: 6/84)

HEALTH EDUCATOR

DEFINITION

Under direction, to plan, direct, implement and coordinate public health education programs in an assigned geographic area; to professionally contribute to developing goals, objectives and evaluation of the overall public health education functions of the Health Department; and to do other work as required.

CLASS CHARACTERISTICS

The Health Educator is responsible for planning, implementing and evaluating public health education programs in an assigned geographical area.

Health Educators also assist the Health Education Director and the Assistant Health Education Director in overall planning and implementation of public health education functions for the Health Department.

Health Educator is the next step above Health Education Associate and represents the full professional level in the career ladder in Health Education.

This class differs from Health Education Associate in that the incumbents have responsibility for implementing and evaluating all public health education programs in an assigned geographic area.

The Health Educator class differs from Assistant Health Education Director in that the latter is the principal assistant to the Health Education Director in the overall County-wide direction of public health education functions and programs.

EXAMPLES OF DUTIES

  1. Develops operational policies and plans necessary for the achievement of health education objectives and services within a geographic area.

  2. Provides technical assistance and advice to community groups in defining health problems, setting priorities and carrying out and evaluating their health projects.

  3. Coordinates the department’s health education activities within the geographic area with those of schools and existing community groups in order to achieve a greater impact and to avoid duplication and competition.

  4. Designs and conducts special diagnostic studies of the geographic area to determine such things as: the level of health knowledge; health attitudes and practices; power and leadership structure; and barriers to providing health care.

  5. Analyzes for health education diagnostic purposes, statistical public health information and demographic data on the communities in the assigned area.

  6. Recommends the resource requirements for health education activities within the geographic area.
  7. Makes an ongoing evaluation of the effectiveness of the public health education functions within the assigned geographic area.

  8. Interprets or supervises the interpretation of public health programs and the services of the Health Department to interested groups and organizations and in the geographic area.

  9. Supervises, or develops and maintains resource files on community agencies, organizations and individuals in the assigned geographic area who are interested in, and have potential inputs in health education programs.
  10. Supervises assigned professional and subprofessional staff in implementing public health programs within the assigned geographic area.

  11. When assigned, provides professional assistance to the Health Education Director and the Assistant Health Education Director in County-wide planning and implementation of public health education objectives and goals.

MINIMUM QUALIFICATIONS

General Knowledge of

Current and emerging community health problems and existing methods of

intervention and control.

Health education research findings related to the growing urban-technological-industrialized society.

Philosophy, concepts and principles of public health and of the public health education movement and administration.

Public health program areas such as environmental health, nutrition, family planning, maternal and child health and the fundamental goals and methods of health education in these areas.

Organization, goals, delivery and utilization of health services at the local level.

Philosophy and principles of health as applied to the needs of school children; and development, implementation and evaluation of school health programs.

Theoretical and research findings concerning the learning process and the process of behavior change.

Theory and research in the area of group dynamics and individual and mass communications.

Principles and theories of community change, development and organization as they relate to the practice of health education.

Health education methods and the program planning process.

Methods of community analysis to identify communication patterns, leadership, and decision-making mechanisms in families and community groups.

The elements of planning necessary for the development of inservice training and continuing education programs.

Basic aspects of research methodology including study design, statistical concepts and methods of collecting and analyzing data.

Some Knowledge of

Office management, including the development of policies, procedures, budgets and supervision.

Ability to

Plan, organize, direct and evaluate public health education services in assigned geographic areas.

Analyze and describe the economic, political, legal and socio-cultural dimensions of the assigned geographic area and determine what effect these forces have on the development and acceptance of health education services.

Provide professional recommendations for the development of overall health education goals and objectives and the evaluation of accomplishments in health education.

Provide supervision, direction, guidance and evaluation to assigned health education field training students and staff.

Design, effectively use and evaluate health education methods and materials.

Provide health education consultation and develop rapport with a wide range of individuals and organizations.

Identify appropriate community leaders and resources and obtain their support in defining and solving community health problems.

Communicate effectively, both orally and in writing, with individuals and groups from varying cultural, ethnic and educational backgrounds.

Education

An American Public Health Association approved Masters degree in public or community health education as required by law.

RH:mm
7-22-99

Classifications

County of Orange
Class Code: 4715
Established: 8-22-89

HEALTH INFORMATION SPECIALIST

DEFINITION

Under direction to plan, develop and implement programs and campaigns which publicize the activities, programs and functions of the Public Health Division through the various media and are designed to gain public support, participation and compliance; to serve as a liaison to other public and private health agencies; and to do other work as required.

CLASS CHARACTERISTICS

This is a single position class responsible for promoting the various public health programs of the Health Care Agency.

EXAMPLES OF DUTIES

  1. Plans, develops and implements programs and campaigns designed to solicit public support, participation and compliance through brochures, posters, audio-visual materials, print and electronic media, group presentations, and personal contacts.

  2. Publicizes the activities, programs and functions of public health by serving as primary spokesperson on issues of general interest; serving as initial contact person for inquiries from the print and electronic media; and representing public health on various committees.

  3. Prepares written materials, speeches and visual presentations for the Health Officer and other Public Health, Health Care Agency, and County officials; provides consultation to Public Health officials on media matters and creates or supervises the creation of audio-visual presentations.

  4. Prepares press releases regarding public health issues and reviews, approves and distributes press releases written by others.

  5. Writes and edits public health newsletters; writes articles on public health issues for magazines, professional journals and newspapers; coordinates the design and revision of public health flyers, brochures and posters.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles, techniques and methods used in preparation and dissemination of information to the public.

Writing, composition, layout and production of educational, informational and promotional materials.

Specialized techniques applicable to news feature writing for press, radio information, film and other media.

Correct English grammar, spelling, punctuation and vocabulary.

General Knowledge of

Public Health programs and services and their relationships to community needs.

Advertising, copywriting and layouts.

Ability to

Plan, design and implement programs designed to elicit public support, participation and compliance with public health programs and requirements.

Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.

Communicate effectively and tactfully in dealing with a wide variety of individuals; speak effectively in public and before groups.

Write clear and understandable news releases, educational and informational materials, and radio and audio-visual scripts.

Secure cooperation from representatives of the communications media.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Two years of education, experience and/or training which would demonstrate the application of the knowledges and abilities listed above. Education or training that can be directly related to the knowledge and ability requirements may be substituted at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

CDS:mm
7-22-99

Classifications

County of Orange
Class Code: 2143CS
Established: 4-06-99

HOUSING CONTRACT REPRESENTATIVE

DEFINITION

Under the direction of the Contract Administration Section Chief, negotiates, develops and administers contracts with subrecipients of federal, state and/or local funds related to the implementation of their projects in line with goals, objectives, and levels of performance; interprets policies, procedures and regulations, including various funding sources to develop and implement public service, public works rehabilitation and/or other contracts; processes payment reimbursements and conducts on-site monitoring visits; reviews and signs-off on Grantee Performance Reports (GPR); provides technical assistance to subrecipients; acts as a liaison between the County of Orange Housing and Community (HCD) and subrecipients; and performs other related work as assigned

CLASS CHARACTERISTICS

This class acts as a liaison between the County of Orange Housing and Community Development Department and various federal, state and/or local funded subrecipients including cities, non-profit organizations, and other entities.

EXAMPLES OF DUTIES

  1. Reviews Application Review Committee (ARC), Board of Supervisor and HUD funding decisions to identify performance goals, objectives, budgets and proposed outcomes for each project.

    Assists subrecipents in preparing project descriptions, levels of accomplishments, and environmental information.

    Interprets various funding sources and administers contract, including scope of services and HUD technical submissions, with subrecipients related to each project and prepares amendments to contract as requested or needed.

    Prepares line item budget and eligible cost items for each contract.

    Coordinates and cooperates with and monitors progress of each subrecipient on issues related to initial implementation and ongoing activities of its projects and intended goals.

    Logs all activities and reviews and approves payments for eligible program expenses, tracks progress; and reviews and signs off on GPR including the annual GPR.

    Conducts on-site monitoring visits to evaluate subrecipient compliance with performance terms of the contract, applicable federal, state and local laws, operational procedures and specifically the performance level of accomplishments; identifies project concerns/problems and recommends corrective actions.

    Contacts subrecipients for deficiencies on its payment reimbursement request and/or incomplete/incorrect information on the GPR as needed.

    Provides individual and group briefing/orientations as necessary.

    Provide written performance history and recommendations as needed for the ARC process, HUD performance reviews and in-house tracking.

  2. Acts as liaison between County of Orange and subrecipient.

MINIMUM QUALIFICATIONS

General Knowledge ofHousing and Community Development Department polices, rules, and procedures; contract development, negotiation, and monitoring; principles and techniques used in interviews; community resources available to applicants and recipients, modern computer hardware and software, word processing, spread sheets, CD ROM programs, basic mathematics, and general business accounting principles.Ability toUnderstanding and ensure compliance with HCD regulations, policies and procedures; comprehend and stay current with the theories of and practices related to housing and community development issues; negotiate among different constituency groups with diverging interests to achieve a shared understanding and commonality of purpose; communicate professionally in confrontational situations; compose reports and correspondence; analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations; make sound, educated, decisions; work independently; establish and maintain cooperative working relationships with those contacted in the course of work; ability to work with diverse populations; make required mathematical calculations accurately; make public presentations; understand contract language and subrecipients progress for purpose of approving or denying payment; to represent the County with professionalism; and multiple project responsibilities while meeting deadlines.Experience/EducationGraduation from college with an Associates Degree in public administration and/or business administration.

OR

Two years of related experience that demonstrates the possession of the knowledges and abilities listed above.Physical CharacteristicsVision sufficient to read standard text and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and to groups; manual dexterity to handwrite and key items into computer as well as operate a County approved means of transportation; mental stamina sufficient to perform moderate to complex problem solving.Environmental ConditionsWill be required to work in an office environment and various field locations.

 

DH:mm
4-06-99

Classifications

County of Orange
Class Code: 7085
Established: 1-26-87

HOUSING COUNSELOR

DEFINITION

Under direction to investigate and resolve complaints/disputes of tenants and landlords participating in the various housing programs administered by the Orange County Housing Authority; and to perform other duties as required.

CLASS CHARACTERISTICS

This class is responsible for fact gathering in tenant/landlord disputes and for analyzing and recommending solutions in efforts to bring parties toward appropriate resolution.

EXAMPLES OF DUTIES

  1. Investigates and resolves complex problems between tenants and landlords; conducts housing inspections as a result of claims, contract violations concerning unsanitary conditions, unauthorized tenants, unpaid rent and damages; determines the validity of claims and prepares report of findings; counsels both tenant and landlord as to duties and obligations under lease agreement, Certificate of Family Participation and the Housing Assistance Payment contract.

  2. Coordinates and participates in hearings requested by tenants and owners; participates in decision-making concerning issuance of corrective or punitive measures.

  3. Consults with other community agencies/groups assisting in the development of community resources referral lists.

  4. Upon request by owner, conducts move-out inspections when contract is terminated and unit is vacated.

MINIMUM QUALIFICATIONS

General Knowledge of

Local, state and federal laws, rules and regulations concerning the rental of units, all facets of tenant and landlord relations; local appraisal practices and procedures for improvements on real property.

Ability to

Communicate effectively, both orally and in writing, while resolving problems between owners and tenants who may be emotionally upset or under stress; conduct housing inspections for purposes of determining compliance with lease obligations; establish and maintain cooperative working relationship with clients and community; use a County-approved means of transportation to travel to work sites.

Education/Experience

Three years experience in property management, real estate sales and/or property appraisal. Education or training that can be directly related to knowledge and ability requirements may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job-related training for one hour of experience.

OR

Two years as a Field Representative with the Orange County Housing Authority.

SD:sj

Classifications

County of Orange
Class Code: 2144CS
Established: 4-06-99

HOUSING PROGRAM SPECIALIST I

DEFINITION

Under the direction of a Housing Supervisor/coordinates inter-jurisdiction transfers between Housing Authorities of eligible families participating in HUD Section 8 Rental Assistance program; monitors and enforces compliance with HUD regulations of initial Housing Authorities, receiving Housing Authorities, and tenants requesting portability; coordinates the inter-jurisdictional absorption of portability families between initial and receiving Housing Authorities; coordinating referrals under Family Unification; case management; contract preparation and review and performs other related work as assigned.

CLASS CHARACTERISTICS

This class is distinguished from that of the Housing Program Specialist II in that it primarily performs duties and responsibilities related to Portability, Family Unification Family, Self-Sufficiency, and Shelter Plus Care but there is less extensive involvement with the families.

EXAMPLES OF DUTIES

  1. Plans and assigns clerical tasks in processing and coordinating portability requests of in-coming and out-going tenants.

  2. Processes referrals, completes applications, determines eligibility, and issues certificates/vouchers to portability tenants.

  3. Maintains record keeping and tracking systems for port-in/port-out and mobility tenant activity; monitors and reports progress to supervisor and/or section chief.

  4. Communicates orally and in writing with initial Housing Authority to resolve tenant issues; provides transfer information, lease requests, fair market rent limits, owner referral lists; and billing information.

  5. Hosts networking meetings such as mobility meetings between Anaheim, Garden Grove, and Santa Ana.

  6. Participates in meetings with other Housing Authorities in a round table forum to discuss problems, tenants’ issues, and develop solutions and/or resolutions.

  7. Plans mobility exchange by preparing final exchanges list of tenants, determining the time frame for terminating current tenants and swapping tenant files.

  8. Coordinates exchange dates with Housing Authorities and reviews files to determine tenant has no outstanding rent or unpaid damages to the owner prior to the exchanges; and determines tenant has had current annual review.

  9. Conducts mobility briefings to explain OCHA occupancy and leasing policies to mobility exchange tenants from Anaheim, Garden Grove, and Santa Ana.

  10. Processes intake data of special program’s tenants and generates 50058’s and tenants’ total tenant portion (TTP) in preparation for renting.

  11. Refers tenants to District Attorney for fraud investigations; terminates tenants for determined fraudulent activity; and represents OCHA as a presenter at hearings.

  12. Coordinates processing of portability clients with Housing Program Specialist II regarding Family Self-Sufficiency assistance.

  13. Ensures annual re-examinations by monitoring and tracking special program clients.

  14. Prepares and processes termination/transfers and regular terminations of assistance for special housing programs.

  15. Approves relocation requests of tenants eligible to relocate; prepares and refers mobility inspection requests to cities; prepares computation sheet; and calculates utility allowance.

  16. Approves relocation requests of tenant to relocate outside OCHA Jurisdiction; prepares transfer packets; and forward to receiving Housing Authority.

  17. Determines port-in tenants’ bedroom sizes; issues certificate/voucher based upon OCHA eligibility standards; reviews port-in packet for required documentation and billing information.

  18. Approves time extensions of tenant’s certificate/vouchers based upon rules and regulations.

  19. Approves payments of mobility inspection fees.

  20. Prepares and presents variety of written and oral reports.

  21. Authorizes accounting department to make HAP payments.


MINIMUM QUALIFICATIONS

General Knowledge of

Portability, mobility, and housing assistance policies, rules and procedures; principles and techniques used in public speaking and interviewing; community resources available to applicants and recipients of mobility and portability programs; modern computer hardware and software, word processing, spread sheets, CD ROM programs, and basic mathematics.


Ability to

Understand and ensure compliance of mobility, portability, and housing assistance regulations, policies and procedures; ability to comprehend and stay current with the theories of and practices related to mobility, portability, and housing assistance; ability to deal effectively with the public, other cities and housing authorities; ability to communicate professionally in confrontational situations; ability to compose reports and correspondence; ability to analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations; ability to make sound decisions; ability to work independently; ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to work with diverse populations; ability to make required mathematical calculations accurately; ability to make public presentations; ability to represent the County with professionalism and confidence.


Training/Experience

One year of experience performing duties comparable to Occupancy Specialist II in Orange County Housing and Community Development Department.

OR

Two years of experience which demonstrates possession of the knowledges and abilities listed above.


Physical Characteristics

Vision sufficient to read standard text, speak and hear well enough to communicate clearly and understandably in person and over the telephone; manual dexterity to handwrite and key items into the computer.


Environmental Conditionst

Will be required to work in an office environment.

DH:mm
4-06-99

Classifications

County of Orange
Class Code: 2145CS
Established: 4-06-99

HOUSING PROGRAM SPECIALIST II

DEFINITION

Under the direction of a Housing Supervisor, implements special housing programs, interprets HUD regulations, coordinates, and monitors Family Self-Sufficiency, the Family Unification, or other specialized programs, and performs other related work assigned.


CLASS CHARACTERISTICS

This class is distinguished from that of the Housing Program Specialist I in that the special programs related to self-sufficiency are more complex and contain more diversity. Additionally, the programs require continuous coordination with the families.


EXAMPLES OF DUTIES

  1. Plans and implements a variety of Family Self-Sufficiency (FSS) or other specialized programs.
  2. Participates in developing the Program Coordinating Committee activities.
  3. Coordinates person growth/self-esteem seminars for program participants.
  4. Administers system for selecting FSS participants and tracts and monitors result of recruitment and success of FSS participants.
  5. Reviews and up-dates client selection for admittance and continuance to FSS program.
  6. Prepares draft of proposed FSS Action Plan for approval.
  7. Prepares proposals, A1T’s for support services needed to enhance the FSS programs.
  8. Prepares, negotiates and assist contract activity with appropriate service providers.
  9. Informs, explains, and advises participants and applicants regarding policies, procedures, and regulations of the FSS program.
  10. Interprets HUD regulations and guidelines relating ti the program; Ensures compliance with all relevant HUD, FSS rules, including compliance with program deadlines and activities.
  11. Assists in preparing and submitting grant applications for the FSS, Family Unification or other specialized Programs.
  12. Coordinates and monitors the establishment of escrow accounts; determines release of funds; and determines termination of participants for forfeiture of escrow accounts.
  13. Networks with various groups to seek additional resources in the community.
  14. Performs public speaking engagements to other public, private, and non-profit agencies regarding FSS, Housing Assistance, and Family Unification programs.
  15. Acts as technical resource to staff.
  16. Maintains the operation of the Resale Control Program.
  17. Coordinates the issuance of an FSS newsletter, “the Beacon” to FSS participants including writing articles, gathering data, and graphic design.
  18. Coordinates FSS special events including the Job Fair, Career Fair, Picnic, Graduation ceremonies, Holiday Recognitions, and Operation Santa Claus.
  19. Prepares and presents variety of written and oral reports



MINIMUM QUALIFICATIONS

General Knowledge of

Family Self-Sufficiency and housing assistance policies, rules and procedures; common real estate and leading practices, records, and control; rules and regulations pertaining to resale control units; principles and techniques used in public speaking and interviewing; community resources available to applicants and recipients of Family Self-Sufficiency Programs; modern computer hardware and software, word processing, spread sheets, CD ROM programs, and basic mathematics.

Ability to

Understand and ensure compliance of family self-sufficiency and housing regulations, policies and procedures; ability to comprehend and stay current with the theories of and practices related to Family Self-Sufficiency and housing assistance; ability to negotiate among different constituency groups with diverging interests to achieve a shared understanding and commonality of purpose; ability to deal effectively with the public, financial lenders, and developers; ability to communicate professionally in confrontational situations; ability to compose reports and correspondence; ability to analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations; ability to make sound decisions; ability to work independently; ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to work with diverse populations; ability to make required mathematical calculations accurately; ability to make public presentations; ability to represent the County with professionalism and confidence.

Experience

One year experience performing duties which comparable to a HCD Housing Program Specialist I.

OR

Two years experience performing duties comparable to HCD Occupancy Specialist II.

OR

Three years of public housing assistance related experience which demonstrates the possession of the knowledges and abilities listed above.


Physical Characteristics

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person, over the telephone and to groups; manual dexterity to handwrite and key items into the computer; mental stamina for moderate to complex problem solving.


Environmental Conditions

Will be required to work in an office environment.

DH:mm
4-06-99

Classifications

County of Orange
Class Code: 2136
Title Changed: 4-26-85
From: Housing Rehabilitation
Cost Specialist

HOUSING REHABILITATION COORDINATOR I

DEFINITION

Under general supervision to prepare plans, specifications and cost estimates for the rehabilitation, alteration or maintenance of residential housing qualifying under the County’s Housing and Community Development Program; to inspect construction for contract compliance; to recommend approval of progress payments to contractor; to serve as technical liaison between the contractor and homeowner; and to do other work as required.

CLASS CHARACTERISTICS

This is a journey level position performing the full range of rehabilitation duties but limited to established programs for single family residential structures.

EXAMPLES OF DUTIES

  1. Inspects private single family residences to determine rehabilitation needs and scope of rehabilitation, alteration and repair.

  2. Interviews participants in the housing program to determine housing needs; provides technical advice and assistance to homeowners.

  3. Prepares cost estimates on the construction to be performed; researches current construction cost information including materials and labor.

  4. Prepares bid packages and conducts bid openings for the selection of the lowest responsible bidder.

  5. Inspects construction in progress to insure compliance with the contract and health, safety and building code regulations; takes the appropriate corrective action where necessary; authorizes minor changes or deviations from plans and specifications; may perform final inspections for contract compliance; recommends approval of progress payments to contractor.

  6. Acts as liaison between contractor and owner; investigates complaints related to construction.

  7. Prepares and maintains reports and correspondence.

MINIMUM QUALIFICATIONS

General Knowledge of

Building materials, methods, labor costs, construction practices, construction overhead and profit margins applicable to residential construction and repair.

Building codes and health and safety regulations.

Ability to

Read and interpret plans, blueprints and specifications.

Prepare accurate cost estimates. Inspect construction for conformance to contract.

Establish and maintain effective working relationships with clients, public and private agencies, contractors.

Communicate effectively, orally and in writing.

Use a County-approved means of transportation to travel to field locations.

Experience/Education

Considerable experience or training which would have applied the knowledges and abilities listed above such as construction inspection and cost estimating responsibilities.

ELN/JM: mm

4-29-99

Classifications

County of Orange
Class Code: 2135
Established: 4-26-85 

HOUSING REHABILITATION COORDINATOR II

DEFINITION

Under direction to prepare plans, specifications and cost estimates for the rehabilitation, alteration or maintenance of residential housing and community development projects, qualifying under the County’s Housing and Community Development Program; to inspect construction for contract compliance; to recommend approval of progress payments to contractor; to serve as technical liaison between the contractor and owner; and to do other work as required.

CLASS CHARACTERISTICS

The Housing Rehabilitation Coordinator II is distinguished from the Housing Rehabilitation Coordinator I by the difficulty, complexity and type of project assigned. Work at this level requires major redesign and generally involves multi-family or commercial/industrial structures. Single family rehabilitation projects may be assigned to this class where specialized knowledge is required, or where unusual building conditions exist; for example, new program areas, historical or fire damaged structures, slope, floodplain or unstable soil construction.

EXAMPLES OF DUTIES

  1. Inspects multi-family and other specialized construction to determine rehabilitation needs and scope of rehabilitation, alteration and repair.

  2. Interviews participants in housing programs to determine housing needs; provides technical advice and assistance to homeowner.

  3. Prepares cost estimates on construction to be performed; researches current construction cost information including materials and labor.

  4. Prepares bid packages and conducts bid openings for the selection of the lowest responsible bidder.

  5. Inspects construction in progress to insure compliance with contract, and health, safety and building code regulations; authorizes minor changes or deviations from plans and specification; takes appropriate corrective action where construction does not conform to code or contract; may perform final inspections for contract compliance; recommends approval of progress payments to contractor.

  6. Acts as liaison between contractor and owner; investigates complaints relating to construction.

  7. Prepares and maintains reports and correspondence.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Building materials, methods, labor costs, construction practices, construction overhead, profit margins applicable to residential rehabilitation and community development projects.

Building codes and health and safety regulations.

General Knowledge of

Applicable housing rehabilitation requirements as they affect construction.

Ability to

Read and interpret plans, blueprints and specifications.

Prepare accurate cost estimates.

Inspect construction for conformance to contract.

Establish and maintain effective working relationships with clients, public and private agencies and contractors.

Communicate effectively, orally and in writing.

Use a County-approved means of transportation to travel to field locations.

Education/Experience

Two years as a Housing Rehabilitation Coordinator I with the County of Orange.

OR

One year as a Housing Rehabilitation Coordinator I and a certificate in Rehabilitation Inspection issued by International Conference of Building Officials or National Association of Housing Rehabilitation Officers.

OR

Three years of experience which would have applied or developed the knowledges and abilities listed above, such as, construction inspection and cost estimating responsibilities. Education or training that can be directly related to the knowledges and ability requirements may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of training for one hour of experience.

ELN/JM:mm

4-29-99

Classifications

County of Orange
Class Code: 7089SM
Revised: 4-06-99
Established:

HOUSING SUPERVISOR

DEFINITION

Under general supervision, supervises work of staff responsible for establishing new leases, renegotiating existing leases, special housing programs activities, and performs other related work as assigned.

CHARACTERISTICS

This class is a supervisory class and reports to a Section Chief performing rental assistance or Special Housing Programs duties and responsibilities.

EXAMPLES OF DUTIES

  1. Supervises and evaluates work of staff engaged in acquiring and developing leases and renegotiating leasing contract, or Special Housing Programs activities.

  2. Plans, assigns, schedules, coordinates, and evaluates work of assigned staff assesses training requirements; and provides appropriate staff training.

  3. Acts as technical resource to staff in the interpretation and application of Federal, State, and local housing regulations; guides in assessing rent reasonableness; oversees or handle the more difficult tenant/landlord relations, fraud investigations, and lease negotiations and Special Housing Programs.

  4. Prepares variety of reports and correspondence.

  5. Represents the Housing Authority at meetings, hearings, and conferences.

  6. Coordinates with eligibility determination functions of the Occupancy Section to insure adequate issuance of Certificates of Participation to maintain OCHA leasing goals, and the other need of special housing programs.

  7. Conducts inspections under contract with the PHA and/or arranges for Units to be reinspected.

  8. Reviews and approves new units and owners under contract with the PHA for payments.

  9. Reviews and approves transfers to other units and changes of ownership.

  10. Reviews fraud and terminations from program to insure compliance to Code of Federal Regulations, ADA, State, and Federal laws.

  11. Reviews and approve annual inspections conducted by independent contractors.

  12. Works with other OCHA sections pertaining to staff recruitment, selection, discipline, vacations and leave.

  13. Conducts briefing sessions, staff meetings, and represents OCHA at community meetings as required.

  14. Prepares correspondence pertaining to inquiries from tenants, citizens, public and private agencies, County Board, congressional, and senate offices.

MINIMUM QUALIFICATIONS

General Knowledge of

Federal, State, and local regulations, guidelines governing subsidized housing programs; loan appraisal practices; HUD quality standards; principles and techniques used in interviews; community resources available to applicants and recipients of housing assistance; principles and techniques of employee supervision, training, and evaluation; modem computer hardware and software, word processing, spread sheets, CD ROM programs, and basic mathematics.

Ability to

Understand and ensure compliance of housing regulations, policies and procedures; ability to plan, assign, supervise, train, and evaluate the work of others; comprehend and stay current with the theories of and practices related to housing assistance; negotiate among different constituency groups with diverging interests to achieve a shared understanding and commonality of purpose; communicate professionally in confrontational situations; compose reports and correspondence; analyze administrative problems and prepare recommendations; work independently; establish and maintain cooperative working relationships with those contacted in the course of work; work with diverse populations; make required mathematical calculations accurately; and to represent the County with professionalism and confidence.

Training/Experience

Two years at the Field Representative, Housing Program Specialist II or higher level within the Orange County Housing and Community Development Department.

OR

Four years experience in public housing programs, property management, and/or real estate which would demonstrate the possession of the knowledges and abilities listed above. Related education and training may be substituted at the rate of three semester units for one month of experience or one hour of job related training for one hour of experience

Physical Characteristics

Vision sufficient to read standard text; speak and hear well enough to communicate clearly and understandably in person, over the telephone and to groups; manual dexterity to handwrite and key items into computer; mental stamina sufficient to perform moderate to complex problem solving.

Environmental Conditions

Will be required to work in an office environment.

DH:sj
10/12/99

Classifications

County of Orange
Class Code: 4950
Revised: 12-6-86
Established: 10-2-73

HUMAN RELATIONS SPECIALIST

DEFINITION

Under general supervision, to assist in providing staff services to the Orange County Human Relations Commission, to research and initiate action toward solving community problems pertaining to employment, education, police/community relations, inter-group relations, health and housing; to provide training and assistance to diverse community groups; and to do other work as required.

CLASS CHARACTERISTICS

This is a working level class characterized by a wide variety of assignments. Incumbents will normally specialize in a major area of Commission concern such as employment, education police/community relations, inter-group relations, health or housing. Work is frequently on controversial issues requiring sensitivity and diplomacy.

EXAMPLES OF DUTIES

  1. Develops collaborative planning processes to device creative solutions to complex human relations problems.

  2. Trains potential community leaders for effective participation in the decision-making process of the institutions that affect their lives such as schools, city councils, regulartory boards and various levels of government.

  3. Analyzes legislation for implications on human relations issues and proposes appropriate action.

  4. Serves as staff support to the Commission, various sub-committees and Commissioners, scheduling meetings, preparing back-up information and following through on agreed upon directions.

  5. Assists in developing strategic plans for the resolution of human relations issues with Commissioners and diverse community groups such as the lack of low cost housing, the need for intercultural relations, poor opportunity for access to higher education for remedial and returning students, hysteria about emerging groups or irrational fears about AIDS.

  6. Conducts research and writes reports under the direction of the Commission on topics related to prejudice, discrimination, intolerance, inter-group relations and equal treatment of all.

  7. Mediates and conciliates inter-group conflicts in formal and informal settings such as neighborhood disputes between ethnic groups or tensions arising between divergent members of a coalition.

  8. Assist individuals and groups with information, advice and referral on such problems as homelessness, unfair labor practices, lack of medical care, abuse, discrimination or need of services.

  9. Organizes public hearings on key human relations issues and implements action plans based on directions from the Commission.

MINIMUM QUALIFICATIONS

General Knowledge of

Problems of racial and ethnic minority groups and inter-group relations.

Basic organizational structures and strategic planning.

Leadership development techniques geared toward training diverse groups of low-income and minority people.

Some Knowledge of

Methods of promoting equal opportunity for all people regardless of race, religion, national origin, ethnicity, handicap, age, sex, sexual orientation, socio-economic or martial status.

Low-cost housing issues, equal education programs, police/community relations, health-care problems of low-income people, equal employment opportunity regulations, dynamics of inter-group relations, and problem solving techniques.

Ability to

Communicate with grass-roots community people in a non-patronizing manner.

Work with diverse groups of individuals to promote cooperation and mutual understanding.

Deal tactfully with sensitive problems involving divergent viewpoints.

Understand the decision-making process of institutions and teach it to community groups.

Prepare comprehensive written and oral reports.

Apply provisions of laws and regulations pertinent to human relations.

Investigate and analyze human relations problems.

Identify and dispel stereotypes about different groups.

Use a County approved means of transportation to perform field work and attend meetings.

Experience

One year of experience which would demonstrate possession of the above knowledges and abilities.

ANH:mm
7-22-99

Classifications

County of Orange
Class Code: 8525
Revised and Title Changed: 1-10-84
From: Assistant CAO/Personnel
Previous Revision: 6-5-79

HR DIRECTOR

DEFINITION

Under policy direction of the Board of Supervisors, to plan, organize and direct a comprehensive personnel management program which will assist County agencies and departments to attract, retain, train, develop, motivate and reward productive employees; in the conduct of labor relations, to report to the Board of Supervisors through the County Administrative Officer; and to do other work as required.

CLASS CHARACTERISTICS

The Personnel Director provides direction and plans the overall operation of the County’s personnel program within the general policy framework established by the Board of Supervisors. The incumbent of this one position class is accountable to the Board of Supervisors for the management and continuous development of the County’s personnel program. The Personnel Director’s responsibilities include: operation of a position classification system and pay plan; operation of a merit system including recruiting, screening and referral of candidates for selection or promotion; employee orientation and development; employee relations, including negotiations with employee organizations; administration of compensation plans and employee benefit programs; career development and training programs; and any other employee-related programs delegated by the Board of Supervisors.

EXAMPLES OF DUTIES

  1. Plans for short and long term goals and objectives for the Personnel Department and personnel management system; meets with the agency and department heads and others to develop and make recommendations on both short and long term goals and objectives.

  2. Develops personnel programs to meet program objectives of the County.

  3. Organizes and directs the activities of the personnel program through subordinate supervisory staff and operating department managers; directs the overall program coordination of decentralized activities; evaluates program effectiveness and develops and implements improvements as needed; directs the establishing of general priorities for the personnel program.

  4. May make determinations and decisions in the most difficult problems or issues, or in those situations having an unusually significant effect upon the personnel program or on the relationships with the Board of Supervisors, operating departments, employee groups or the general public.

  5. Acts as advisor to the Board of Supervisors on labor relation’s matters, administrative and program decisions; assists in the formulation of labor negotiation policy. Serves as representative of the Board of Supervisors in conducting negotiations with recognized employee representatives; serves as the County spokesman on employee relations issues.

  6. Participates as a member of various committees as appointed by the Board of Supervisors involved with County-wide matters and policies.

  7. Conducts administrative personnel studies of County departments as requested by the Board of Supervisors and prepares reports and recommendations.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

Principles and practices of management necessary to plan, analyze, develop, direct, and evaluate programs, administrative policies, organizational structures and manpower problems.

The responsibilities of a personnel management system to management and to employees.

Programs and policies needed to obtain a high performance work force for a large employer.

General Knowledge of

Personnel management needs of a large diverse organization with a variety of programs and operational departments.

Principles, policies and programs related to personnel management including the various alternatives and their advantages and disadvantages.

The purposes and uses of various aspects of a comprehensive personnel program such as job analysis, salary administration, merit employment, affirmative action, employee development, and employee relations.

The functions and relationships of the federal, State and local governments.

Current trends in the field of personnel administration including recent court decisions and legislative developments.

The principles and practices of business management including budgeting and office practices and controls.

Ability to

Plan, organize, direct and coordinate a comprehensive multi-department personnel management program through subordinate supervisors and other staff.

Coordinate personnel program objectives with the general goals of the total organization and its various departments.

Define problem areas; direct the collection, interpretation and evaluation of data and development of sound solutions to technical and administrative personnel problems; coordinate and initiate actions, implement decisions and recommendations.

Use communication skills and techniques required for gathering and transmitting information, for interviewing, counseling and instructing and for organizing and directing group discussions at all functional levels of organizations.

Interpret complex regulations, laws and guidelines.

Prepare and present concise, logical, oral and written reports; explain policy procedures or recommendations on a wide variety of issues.

Establish and maintain effective working relationships with others, especially in sensitive relationships with representatives of other governmental units, citizen groups and organized employees; deal tactfully and persuasively with others in controversial situations.

Experience

Broad and extensive experience which would demonstrate the application of the knowledges and abilities listed, including some experience in supervising or managing a complex function.

Education

Equivalent to graduation from a college or university with a major in public or business administration or related field.

SS:sj

10/12/99

Classifications

County of Orange
Class Code: 8384
Established: 9-1-87

HUMAN SERVICES PROJECT COORDINATOR

DEFINITION

Under general direction to develop, negotiate contracts for, implement, coordinate and supervise specific human services projects/programs; solicit service providers and program participants; monitor program and ensure contract compliance; represent projects/programs on various committees and perform liaison and outreach activities; supervise subordinate staff; and do other work as required.

CLASS CHARACTERISTICS

This class is distinguished by responsibility for relatively small human service projects/programs. Incumbents are expected to independently develop, coordinate and supervise programs subject to general guidelines. Programs tend to be visible in nature, with significant impact on the target population.

EXAMPLES OF DUTIES

  1. Develop and negotiate grant proposals and contracts; independently monitor programs to ensure contract compliance. Investigate complaints, and work with service providers and participants to correct problems; determine and impose sanctions on service providers or participants not cooperating with program requirements.

  2. Solicit service providers and/or program participants, such as host agencies or enrollees for human services programs.

  3. Evaluate effectiveness of services, such as employment placements and work site monitoring, and make placement changes where necessary. Evaluate achievement of project/program goals and identify and implement improvements as needed e.g. increase outreach, enhance training, revise policies and procedures, etc.

  4. Prepare project/program budgets and monitor budget expenditures.

  5. Prepare clear, comprehensive written and oral reports and correspondence.

  6. May provide staff support and coordination for Advisory Committees and/or participate on task forces or committees; represent the project/program in contacts with funding sources, County entities, and other public and private agencies.

  7. May supervise a small subordinate staff or volunteers assigned to project/program.

  8. May perform outreach activities to promote program, such as preparing media releases or making community presentations. May develop conferences, workshops or training programs to provide program information to contractors and participants.

MINIMUM QUALIFICATIONS

Thorough Knowledge of any or all the factors listed below may be required when related to the duties of a specific position

Grant application process and contract preparation, negotiation, administration and monitoring including the processing and presentation of grant requests for federal and/or State funded programs and the development of procedures to assure compliance and conformity with the terms of the contract.

Laws and regulations governing the special project/program’s operation.

General Knowledge of

Problems, needs and attitudes of the target population.

Programs and services of local government and community human services agencies.

Principles of community organization and social service program development.

Principles and techniques of effective supervision, program management and budgeting.

Communication skills and techniques required for gathering, evaluating, and transmitting information

Ability to

Assess and analyze needs and problems of the target population.

Plan, organize, direct and coordinate a human service project/program; formulate policies and procedures; understand and interpret policies, procedures and regulations.

Be aware of and sensitive to the feelings, problems and needs of community groups and maintain cooperative working relationships with them.

Communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, consulting and advising.

Prepare clear, comprehensive written and oral reports and materials.

Use a County-approved means of transportation to travel to meetings and work sites.

Experience/Education

Three years of responsible experience that is directly related to the knowledges and abilities listed above.

Substitution of Education/Training for Experience:

Education or training that can be directly related to the knowledge and ability requirements may be substituted for one year of experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

AMH: sj 10/12/99

Classifications

County of Orange
Class Code: 5114
Administrative Revision: 3-1-89
Revised: 1-2-74

INDUSTRIAL HYGIENIST

DEFINITION

Under general direction, to plan, organize and supervise a County-wide program for the regulation and control of occupational health hazards; to provide technical consultation and training in occupational health for the Health Care Agency; and to do other work as required.

CLASS CHARACTERISTICS

The incumbent of this one position class is responsible for the development and administration of a comprehensive County-wide occupational health program. The incumbent supervises the work of Occupational Health Specialists and Specialists II, who perform difficult, technical field and laboratory work. Supervision may also be given to Environmental Health Specialists who are assigned the less specialized work of the unit.

EXAMPLES OF DUTIES

  1. Plans, organizes and conducts a County-wide program in the investigation and evaluation of occupational health hazards and industrial sanitation to insure that all places of employment in the County are maintained in a healthful and sanitary condition; reviews legislation and recommends changes in programs, policies and procedures to comply with State and federal legislative requirements.

  2. Supervises and performs technical field and laboratory work in the study and control of occupational health hazards and other factors in the work environment which affect employee health and enforces related statutes; collects samples of suspected contaminants, makes instrument readings, and conducts various standardized tests in order to evaluate the presence and level of contaminants.

  3. Investigates or supervises the investigation of physician’s occupational disease reports.

  4. Studies and evaluates equipment and industrial processes and makes recommendations to industry and the State Department of Industrial Relations for the correction of potential health hazards; provides technical information and assistance to the State Department of Industrial Relations in legal actions.

  5. Supervises and trains subordinates to calibrate, operate and maintain industrial hygiene instruments and testing equipment and to recognize and evaluate potential occupational health hazards and the need for control measures.

  6. Reviews and evaluates reports of health hazard findings for accuracy, completeness of data and appropriateness of recommendations and determines the need for more extensive studies.

  7. Gives technical assistance and guidance to industry, city and county governments, students, physicians, schools and the general public; prepares informational bulletins and news releases as required.

  8. Provides technical assistance and guidance, as requested, with reference to specific problems encountered by district specialists; provides resource material and gives staff training.

  9. Directs and reviews the preparation of correspondence, reports and studies.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The physical, chemical and biological factors affecting employees in a work environment such as waterborne, solid and airborne waste management systems.

Principles, techniques and methods for identifying, measuring and controlling occupational health hazards in a work environment.

Protective devices and equipment used to protect employees in a work environment.

The principles and use of environmental survey equipment used to determine the type and quantity of hazardous material emitted in the work environment.

Principles and procedures of research methods, such as statistical sampling and analysis; data sources and collection methods necessary to obtain information on various occupational health and sanitation problems.

General Knowledge of

Principles and techniques of program planning, implementation and administration, including budgetary practices and controls.

Occupational and environmental health standards, laws and regulations.

Ability to

Train, direct, and evaluate a subordinate group and maintain consistency with program objectives and standards.

Interpret and enforce County, State and federal laws, regulations and standards governing the health and safety of industrial workers and processes.

Communicate and interact in situations requiring instruction, persuasion and counseling; participate in conferences, group discussions and individual interviews.

Define problem areas; supervise the collection, interpretation and evaluation of data; use principles of inductive and deductive reasoning to validate conclusions, define and select alternatives; persuade, rationalize and project consequences of decisions and/or recommendations; plan, coordinate and initiate actions; implement decisions or recommendations.

Coordinate visual observations and oral or written communications into concise, descriptive, written or oral formats that reflect continuity of thought and effectively convey concepts and conclusions.

Use a County-approved means of transportation to travel to work sites.

Education/Experience

Graduation from an accredited college with a major in a physical or biological science; and

EITHER I

A master’s degree in public health or industrial hygiene and two years of experience in the full time practice of industrial hygiene.

OR II

Four years of experience in the full time practice of industrial hygiene, including at least one year in a public health program;

OR III

Possession of a valid certificate of registration as an Environmental Health Specialist in California and four years of experience in a public health program, including three years full time practice of industrial hygiene;

OR IV

Two years of experience as an Occupational Health Specialist under supervision of an Industrial Hygiene Engineer or Industrial Hygienist.

VLH:mm
7-28-99

Classifications

County of Orange
Class Code: 0535CL,GC,SG
Revised and Title Change: 10-7-88
From: Information Processing
Specialist III
Previous Revision: 6-22-84

INFORMATION PROCESSING SPECIALIST

DEFINITION

To perform information processing duties which combine text editing, advanced entry and file maintenance functions; to use a keyboard to create or format a variety of documents, reports and files; to understand and use a variety of automated equipment and software programs for complex information entry, inquiry, manipulation and generation; and to do other work as required.

CLASS CHARACTERISTICS

Positions are characterized by the use of a variety of automated equipment including word processors and microcomputers and related software packages such as word processing, spreadsheet, and records management programs; or by performance of the more complex functions within specific information processing programs, such as setting up file structures and acting as expert resource for the organization work unit regarding the use and potential applications of information processing equipment and software.

This class differs from Information Processing Technicians, Data Entry Technician and Data Entry Specialist in that those classes are characterized by production keyboarding and do not focus on developing and refining the potential applications of available equipment and software.

EXAMPLES OF DUTIES

  1. As a continuing and primary responsibility, use a keyboard to enter, manipulate and generate a variety of information in text, chart and graph formats.

  2. On a regular basis, create automated file structures and develop text, chart and graph formats; develop glossaries and templates for use by production staff.

  3. Review and proofread materials to correct spelling, grammar, sentence structure and word usage errors and to identify completeness and appropriateness of the content of the document; proof final document to ensure signature readiness.

  4. Keyboard from rough draft and/or a variety of source documents; may use transcription equipment.

  5. Using existing software, act as resource for document originators, managers, office services staff and other information processing data entry staff regarding the capabilities and potential uses of the automated equipment in the production and maintenance of documents and files.

  6. In addition to the primary responsibility, may perform a variety of general office tasks.

  7. May act as lead worker for employees in the same or lower level classes; assist in training new employees; act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

Experience

Three years of experience related to the knowledge and abilities. Education and/or training may be substituted for up to two years of the required experience as follows:

Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience; completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy two years of required experience.

Thorough Knowledge of

One or more types of information processing systems and the related programs, equipment and terminology.

Principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, grammar, punctuation and sentence structure.

Knowledge of

Modern office practices and procedures, including filing systems and methods.

Methods and procedures of a particular office may be required for some assignments.

Ability to

Key information at a rate acceptable for position requirements.

Conceptualize and create text, chart, graph, report and letter formats and file structures.

Quickly and accurately proofread documents.

Learn the procedures and regulations governing the area of assignment, and the terminology and documents used; and apply that knowledge to the operation of automated information processing systems.

Operate a variety of automated information processing equipment; understand the potential applications of and use a variety of software programs.

Compile a variety of reports and keep complex records via the integration of automated and manual data collection and information keeping systems.

Read, understand and independently follow written and verbal instructions; identify and understand the needs of those requesting and producing documents as they relate to an automated information processing system.

Effectively communicate orally, accurately receiving and transmitting information; establish and maintain cooperative relations with co-workers and others.

Perform a variety of general office tasks.

Use a County-approved means of transportation to travel among County facilities may be required for some assignments.

Speak, understand, read and/or write a second language in addition to English may be required for some assignments.

JLW:mm

3-31-99

Classifications

County of Orange
Class Code: 0535CL,GC,SG
Revised and Title Change: 10-7-88
From: Information Processing
Specialist III
Previous Revision: 6-22-84

INFORMATION PROCESSING SPECIALIST

DEFINITION

To perform information processing duties which combine text editing, advanced entry and file maintenance functions; to use a keyboard to create or format a variety of documents, reports and files; to understand and use a variety of automated equipment and software programs for complex information entry, inquiry, manipulation and generation; and to do other work as required.

CLASS CHARACTERISTICS

Positions are characterized by the use of a variety of automated equipment including word processors and microcomputers and related software packages such as word processing, spreadsheet, and records management programs; or by performance of the more complex functions within specific information processing programs, such as setting up file structures and acting as expert resource for the organization work unit regarding the use and potential applications of information processing equipment and software.

This class differs from Information Processing Technicians, Data Entry Technician and Data Entry Specialist in that those classes are characterized by production keyboarding and do not focus on developing and refining the potential applications of available equipment and software.

EXAMPLES OF DUTIES

  1. As a continuing and primary responsibility, use a keyboard to enter, manipulate and generate a variety of information in text, chart and graph formats.

  2. On a regular basis, create automated file structures and develop text, chart and graph formats; develop glossaries and templates for use by production staff.

  3. Review and proofread materials to correct spelling, grammar, sentence structure and word usage errors and to identify completeness and appropriateness of the content of the document; proof final document to ensure signature readiness.

  4. Keyboard from rough draft and/or a variety of source documents; may use transcription equipment.

  5. Using existing software, act as resource for document originators, managers, office services staff and other information processing data entry staff regarding the capabilities and potential uses of the automated equipment in the production and maintenance of documents and files.

  6. In addition to the primary responsibility, may perform a variety of general office tasks.

  7. May act as lead worker for employees in the same or lower level classes; assist in training new employees; act for supervisor in his or her absence.

MINIMUM QUALIFICATIONS

Experience

Three years of experience related to the knowledge and abilities. Education and/or training may be substituted for up to two years of the required experience as follows:

Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience; completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy two years of required experience.

Thorough Knowledge of

One or more types of information processing systems and the related programs, equipment and terminology.

Principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, grammar, punctuation and sentence structure.

Knowledge of

Modern office practices and procedures, including filing systems and methods.

Methods and procedures of a particular office may be required for some assignments.

Ability to

Key information at a rate acceptable for position requirements.

Conceptualize and create text, chart, graph, report and letter formats and file structures.

Quickly and accurately proofread documents.

Learn the procedures and regulations governing the area of assignment, and the terminology and documents used; and apply that knowledge to the operation of automated information processing systems.

Operate a variety of automated information processing equipment; understand the potential applications of and use a variety of software programs.

Compile a variety of reports and keep complex records via the integration of automated and manual data collection and information keeping systems.

Read, understand and independently follow written and verbal instructions; identify and understand the needs of those requesting and producing documents as they relate to an automated information processing system.

Effectively communicate orally, accurately receiving and transmitting information; establish and maintain cooperative relations with co-workers and others.

Perform a variety of general office tasks.

Use a County-approved means of transportation to travel among County facilities may be required for some assignments.

Speak, understand, read and/or write a second language in addition to English may be required for some assignments.

JLW:mm

3-31-99

Classifications

County of Orange
Class Code: 0534CL,GC,SG
Previous Revision: 10-7-88
Administrative Revision: 12-10-93

INFORMATION PROCESSING TECHNICIAN

DEFINITION

Under general supervision, to produce a variety of difficult and complex materials requiring the application of advanced keyboarding and correction skills; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by primary responsibility for typing or word processing a variety of important and complex documents by applying advanced keyboarding skill and subject matter knowledge in the production of finished products. This class is distinguished from the Office Technician by the level of independence exercised and complexity and impact of work product.

EXAMPLES OF DUTIES

  1. As a continuing and primary responsibility, use a keyboard to produce a variety of materials which might include business letters, memos, reports, correspondence, Agenda Item Transmittals (AIT's), proposals, manuals, financial and statistical documents; enter, store and manipulate information in text, chart and graph formats.

  2. Determine and set up formats, correct spacing, tabs, and centering; operate peripheral equipment such as scanners, printers, modems, disk drives and telecommunication equipment.

  3. Review and proofread materials to correct spelling, grammar, justification, pagination, hyphenation, sentence structure and word usage errors and to identify completeness and appropriateness of the content of the document; proof final document to ensure signature readiness.

  4. Keyboard from rough draft, recordings or a variety of source documents; may use transcription or automated information processing equipment and accompanying software programs.

  5. Review the work of and act as lead worker for other employees in same or lower level classes; assist in training new workers; act for supervisor in his or her absence.

  6. In addition to the primary assignment, may perform some general office duties including compiling information, calculating data, keeping records, maintaining files, answering phones and assisting the public, take informal minutes.

MINIMUM QUALIFICATIONS

Experience

Two years of experience related to the knowledge and abilities. Education and/or training may be substituted for the required experience as follows:

Completion of 18 semester or 27 quarter units in secretarial sciences, office practices, business education or a closely related field from a recognized college is considered to satisfy one year of required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience; completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy both years of required experience.

Thorough Knowledge of

Principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, grammar, punctuation and sentence structure.

Knowledge of

Modern office practices and procedures, including filing and operating office equipment.

Methods and procedures of a particular office may be required for some assignments.

One or more types of automated information processing programs, equipment and terminology may be required for some assignments.

Ability to

Type at a corrected rate from 45 to 60 words per minute depending upon assignment.

Conceptualize text, chart, graph, report and letter formats.

Read, understand and independently follow written and verbal instructions.

Quickly and accurately enter, format, revise and print a wide range of information in text, chart, graph, report and letter format.

Accurately proofread documents.

Learn the procedures and regulations governing the area of assignment, and the terminology and documents used and apply that knowledge to the specific operations of the office.

Effectively communicate orally, accurately receiving and transmitting information; establish and maintain cooperative relations with the public and others.

Perform a variety of general office tasks.

Operate one or more specific types of automated information processing equipment and software programs may be required for some assignments.

Use a County-approved means of transportation to travel among County facilities may be required for some assignments.

Speak, understand, read/or write a second language in addition to English may be required for some assignments.

JLW:mm

3-31-99

Classifications

County of Orange
Class Code: 0534CL,GC,SG
Previous Revision: 10-7-88
Administrative Revision: 12-10-93

INFORMATION PROCESSING TECHNICIAN

DEFINITION

Under general supervision, to produce a variety of difficult and complex materials requiring the application of advanced keyboarding and correction skills; and to do other work as required.

CLASS CHARACTERISTICS

Positions in this class are characterized by primary responsibility for typing or word processing a variety of important and complex documents by applying advanced keyboarding skill and subject matter knowledge in the production of finished products. This class is distinguished from the Office Technician by the level of independence exercised and complexity and impact of work product.

EXAMPLES OF DUTIES

  1. As a continuing and primary responsibility, use a keyboard to produce a variety of materials which might include business letters, memos, reports, correspondence, Agenda Item Transmittals (AIT's), proposals, manuals, financial and statistical documents; enter, store and manipulate information in text, chart and graph formats.

  2. Determine and set up formats, correct spacing, tabs, and centering; operate peripheral equipment such as scanners, printers, modems, disk drives and telecommunication equipment.

  3. Review and proofread materials to correct spelling, grammar, justification, pagination, hyphenation, sentence structure and word usage errors and to identify completeness and appropriateness of the content of the document; proof final document to ensure signature readiness.

  4. Keyboard from rough draft, recordings or a variety of source documents; may use transcription or automated information processing equipment and accompanying software programs.

  5. Review the work of and act as lead worker for other employees in same or lower level classes; assist in training new workers; act for supervisor in his or her absence.

  6. In addition to the primary assignment, may perform some general office duties including compiling information, calculating data, keeping records, maintaining files, answering phones and assisting the public, take informal minutes.

MINIMUM QUALIFICATIONS

Experience

Two years of experience related to the knowledge and abilities. Education and/or training may be substituted for the required experience as follows:

Completion of 18 semester or 27 quarter units in secretarial sciences, office practices, business education or a closely related field from a recognized college is considered to satisfy one year of required experience.

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy one year of required experience; completion of 700 hours of training from a recognized occupational training program in secretarial sciences, office practices, business education or a closely related field is considered to satisfy both years of required experience.

Thorough Knowledge of

Principles of writing and grammar, including proper report and correspondence format, correct spelling and proper word usage, grammar, punctuation and sentence structure.

Knowledge of

Modern office practices and procedures, including filing and operating office equipment.

Methods and procedures of a particular office may be required for some assignments.

One or more types of automated information processing programs, equipment and terminology may be required for some assignments.

Ability to

Type at a corrected rate from 45 to 60 words per minute depending upon assignment.

Conceptualize text, chart, graph, report and letter formats.

Read, understand and independently follow written and verbal instructions.

Quickly and accurately enter, format, revise and print a wide range of information in text, chart, graph, report and letter format.

Accurately proofread documents.

Learn the procedures and regulations governing the area of assignment, and the terminology and documents used and apply that knowledge to the specific operations of the office.

Effectively communicate orally, accurately receiving and transmitting information; establish and maintain cooperative relations with the public and others.

Perform a variety of general office tasks.

Operate one or more specific types of automated information processing equipment and software programs may be required for some assignments.

Use a County-approved means of transportation to travel among County facilities may be required for some assignments.

Speak, understand, read/or write a second language in addition to English may be required for some assignments.

JLW:mm

3-31-99

Classifications

County of Orange Series Established: 8-25-89
(Systems/Prog Analyst Series is
revision and title change from Sr. Sys
Analyst through Sys Analyst III)
Administrative Revision: 7-26-93
Administrative Revision: 12-16-93

SYSTEMS OCCUPATIONAL SERIES

CLASS CODES CLASS
Non-Courts Sup Court Muni Courts
7953SM INFORMATION SYSTEMS SUPERVISOR (supervises a large systems division through subordinate systems supervisors)
7933SM DATABASE & SECURITY ADMINISTRATOR (develops and monitors County-wide data and security administrative policies and procedures or manages and administers an agency’s data base and security systems)
7940SM  

 

PRINCIPAL TECHNICAL SYSTEMS SPECIALIST (plans and administers County-wide telecommunications systems and local area network projects)
7939SM SENIOR TECHNICAL SYSTEMS SPECIALIST
7906GE TECHNICAL SYSTEMS SPECIALIST (plans, develops and administers, complex agency/department-wide telecom and local area network systems)
7925SM SENIOR SYSTEMS PLANNING ANALYST (plans, administers, reviews and provides consultation regarding agency and departmental systems projects)
7924SM 7924SS 7924SC SENIOR SYSTEMS/PROGRAMMER ANALYST (section supervisor)

7922GE

7922SG 7922GC SYSTEMS/PROGRAMMER ANALYST II (project leader)
7920GE 7920SG 7920GC SYSTEMS/PROGRAMMER ANALYST I

 

SPECIALTIES AND LEVELS

This occupational series specification describes a variety of systems related administrative and technical assignments which may be found either singly or mixed in any particular systems position. Job titles are designed and salary levels are set to allow allocation to title and salary based upon the primary focus of a position’s duties.

Positions in this series may have analytical, project supervision/leadership and/or administrative responsibilities in various systems related specialty assignments including but not limited to those identified below. However, a position will be evaluated and allocated in accordance with a systems position evaluation plan. The plan uses the following factors and factor considerations as guides to determining a position’s class.

Factor Factor Consideration
Complexity System environment; problem solving and innovation required within that system
Technical Managerial Technical knowledge and experience required to perform the job Program/contract management; project supervision/leadership; coordination; internal and external contract (purpose and degree of)
Impact Impact of the job on the organization and on its financial and physical assets

 

ADMINISTRATIVE AND TECHNICAL ASSIGNMENTS OF THIS SERIES

Systems project management and administration: Responsible for systems development, implementation and maintenance; may include developing or overseeing the development of requests for proposals, evaluation of bids and contract negotiation and administration. Depending upon level, may review projects for consistency with County policy and administrative reporting requirements, may direct projects from concept through implementation and maintenance through consultants, through one or more permanent teams of systems staff, or through any combination of consultants and permanent systems staff. Higher level specialized positions may develop and recommend policies for and monitor a major complex segment of County-wide systems or manage and administer a major complex segment of agency-wide systems.

Systems analysis: Typically responsible for user liaison, systems specification, systems design and project control. Depending upon level, may administer an agency-wide computer and local area network system, supervise or act as lead over other systems staff and, occasionally, assist in the programming effort.

Programming analysis: Performs detailed program design, coding, testing, debugging, documentation and implementation of computer applications. May include specialized areas such as engineering and science. May specialize in real-time interactive systems with personal computers and personal computer networks. May specialize in on-line interactive systems within system environments ranging from moderate sized mini systems to complex multiple main-frame systems. Systems may vary in degree of capacity utilization.

Communications and technical programming analysis: At higher levels, plans, develops, administers and monitors County-wide or agency-wide telecommunications and local area network projects. At lower levels, performs detailed program design, coding, testing, debugging, documentation and implementation of data and voice communications software. Within a user organization, evaluates communications hardware/software, modifies vendor software for organizational needs, maintains existing software and functions as technical advisor to applications programmers. Within user environment, may design networks, evaluate tariffs and interface with common carriers.

Systems (software) programming and analysis: Creates and/or maintains operating systems, communications software, data base systems, data base packages, compilers, assemblers, utility programs, etc. Within user organization, typically supports applications programming, provides hardware/software planning and evaluation, modifies existing and creates special-purpose software, maintains and modifies vendor software packages, develops programming standards, oversees technical training, and ensures systems efficiency and integrity.

Data base analysis: At higher levels, develops and monitors County-wide data base and security systems or administers agency-wide data base and security systems. At lower levels, designs and controls the use of an organization’s data resources. Responsibilities range from the design and creation of physical data structures and logical views of data elements to procedures to insure data security, data base backup/recovery and elimination of data redundancy. Uses the facilities of data base management systems and data dictionary software packages to control data usage.

Office automation analysis and support: Evaluates, implements and interconnects microcomputers, word processors and office teleprocessing products to allow various levels of management access to data base management systems, electronic mail, query facilities, spread sheets and decision support systems. Establishes methods and criteria for evaluation of office automation hardware/software. Acts as central source for the selection, training and use of a wide range of "off-the-shelf" software; provides user training and support.

MINIMUM QUALIFICATIONS

Education

Systems/Programmer Analyst I: At the time of appointment, successful completion of 12 units of college level or equivalent course work which indicates candidate has a basic conceptual knowledge of systems analysis and/or programming analysis.

All other levels: At the time of appointment, successful completion of 24 units of college level or equivalent course work which indicates candidate has a sound conceptual understanding of most technical systems concepts.

All levels: For some positions, considerable experience directly related to the position beyond the required minimum may be substituted for the educational requirement.

Experience
Level Number of years experience in successfully completing systems projects or project assignments related to the areas defined above
Information Systems Supervisor 6 years of progressively responsible experience among a wide range of specialties including progressive responsibility for systems project management and administration
Data Base & Security Administrator
Principal Technical Systems Specialist
6 years of progressively responsible experience in the area(s) of specialization being recruited
Senior Technical Systems Specialist 5 years of progressively responsible experience in the area(s) of specialization being recruited
Senior Systems/Programmer Analyst
Senior Systems Planning Analyst
5 years of progressively responsible experience in the
area(s) being recruited including progressive
responsibility for systems project leadership
Technical Systems Specialist 4 years of progressively responsible experience in the area(s) of specialization being recruited
Systems/Programmer Analyst II 3 years of progressive responsibility in systems analysis or in programming analysis in one or more of the areas defined
Systems/Programmer Analyst I 1 year of progressive responsibility in systems analysis or in programming analysis in one or more of the areas defined

RS:mm

1-5-99

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

Classifications

County of Orange
Series Established: 8-25-89
Administrative Revision: 12-16-93

Class Codes

Class

Sup Muni General
Court Court/Marshal
   
7918SG 7918GC 7918GE INFORMATION SYSTEMS TECHNICIAN
7904SG 7904GC 7904GE INFORMATION SYSTEMS TRAINEE II
7903SG 7903GC 7903GE INFORMATION SYSTEMS TRAINEE I

DEFINITION

INFORMATION SYSTEMS TECHNICIAN: Provides systems support on one or more dedicated systems where the scope of responsibility is relatively narrow and involves one or several aspects of system maintenance and/or enhancement.

INFORMATION SYSTEMS TRAINEE II AND I: Learn through formal education and on-the-job training the concepts and skills necessary for journey level systems analyst or specialist work.

CLASS CHARACTERISTICS

INFORMATION SYSTEMS TECHNICIAN: Positions at this level are full time permanent systems support jobs of limited scope which are not typically included in jobs through which systems analyst and specialist are rotated. Incumbents typically do not require the conceptual base of knowledge nor the experience required of systems analyst or specialist and have generally gained their knowledge of the system on-the-job supplemented with formal training relative to the particular system's hardware, operating system and application software.

Positions at the Information Systems Technician level differ from office support positions (Information Processing Technician/Specialist and Data Entry Technician/Specialist) in that they perform no office support functions (text processing, data entry/retrieval, list processing, reception, filing) nor office support supervision or lead duties even as incidental responsibilities.

INFORMATION SYSTEMS TRAINEE II AND I: Positions at these levels are full time trainee positions with no non-systems incidental duties. A formal on-the-job training program has been established with stated learning objectives and the educational and experimental activities which must be successfully completed by the incumbents to reach the objectives. Incumbents commit themselves to successful completion of at least six units per year of formal systems education approved by their agency/department systems manager.

EXAMPLES OF DUTIES

Refer to systems analyst and specialist job series for a list of duties any of which may be typical of either Information Systems Technician or Trainees but performed either within limited scope (Information Systems Technician) or under a formal training plan and close supervision (Information Systems Trainee).

MINIMUM QUALIFICATIONS

INFORMATION SYSTEMS TECHNICIAN LEVEL

Experience: One year of experience which reflects thorough knowledge with the system upon which the position's class is based. Such experience could have come from assisting analysts with the system while in a non-systems operational job class requiring progressive knowledge of the system during installation and design.

Education: Education related to the specific system's hardware, operating system or application software may be substituted for experience on the basis of three semester units equaling one month of experience or one hour of training equaling one hour of experience. 

INFORMATION SYSTEMS TRAINEE II LEVEL

Experience: One year as a County of Orange Information Systems Trainee I or equivalent formalized on-the-job training experience from another agency.

Education: Satisfactory completion of 12 units of college-level courses which have provided a general understanding of basic technical systems concepts.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

INFORMATION SYSTEMS TRAINEE I LEVEL

Experience: One year of experience which would have demonstrated an aptitude for successful performance of technical systems work.

Education: At the time of appointment, accepted entry to at least three units of college-level systems courses approved by the agency/department systems manager.

For some positions, considerable experience directly related to the position beyond the minimum may be substituted for the educational requirement.

RS:smb

 

Classifications

County of Orange
Class Code: 7974 & 7976
Established: 04-01-11

INFORMATION TECHNOLOGIST I (7974)
INFORMATION TECHNOLOGIST II (7976)


DEFINITION

This is a generalist position that performs a variety of professional technical duties pertaining to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. This position may perform any of the following functions: sets up, maintains and monitors a variety of information systems including network, servers, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial, off-the-shelf (COTS) applications; meets with customers to identify business system needs and recommend hardware/software solutions; provides professional support for systems design and development projects; performs other related duties as assigned. Work is often broad in scope and may encompass multiple information technology specialties (e.g., Application Development, Network, Database, or Security)



CLASS CHARACTERISTICS

Information Technologist I - This is the entry level class in the Technologist series. Positions in this class are distinguished from Information Technologist II by the performance of less than the full range of duties assigned to the Information Technologist II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.

Information Technologist II - This is the journey-level class in the Information Technologist series. Positions in this class are distinguished from Information Technologist I by the performance of the full range of duties which may include serving as a project lead on small to medium IT projects. Incumbents at this level work under minimal direction, receiving occasional supervision while working toward a definite objective.

This class is distinguished from the class of Senior Information Technologist because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering and/or managing large technology projects.



EXAMPLES OF DUTIES

Both Class Levels

  1. Analyzes, develops, maintains and administers information systems. Maintains and monitors a variety of information systems including networks, servers, desktop computers, peripherals, operating systems and user applications; identifies and implements system requirements and specifications; builds, customizes, tests, implements, maintains and enhances hardware and software as needed to meet business needs.
  2. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency.
  3. Installs, configures, customizes and administers a variety of commercial, off-the-shelf (COTS) applications; may write programs/scripts and develop reports using standard application development products and tools.
  4. Monitors the performance and capacity of information system components; uses performance monitoring and capacity planning tools to ensure that assigned systems and applications are performing effectively; monitors the capacity of disk drives; adjusts system resource thresholds to assure optimum performance and efficiency of resource utilization.
  5. Provides professional customer support for system-related software and hardware; interacts with clients to analyze changes in business requirements that may impact system function; recommends technology solutions to improve business operations.
  6. Performs routine information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigation purposes.
  7. Creates and maintains network shares, printers and server monitoring devices; configures network communication devices (e.g., switches) for optimum server and network connectivity.
  8. Performs various system quality assurance activities; tests and troubleshoots system issues using appropriate technology; executes testing plans to validate functionality and resolve issues.
  9. Coordinates assigned system activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details.
  10. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  11. May be assigned to provide routine professional analytical support pertaining to data processing operations, database administration and business process analysis; assists in Local Area Network (LAN) or Wide Area Network (WAN) administration and monitoring.
  12. May conduct online, group and/or one-on-one training sessions with system users and/or technology staff in order to provide information on system functions; may design and prepare training materials.
  13. Performs other related duties as assigned.


Information Technologist II


In addition to the duties listed above:

  1. May provide professional support for medium-sized information systems projects; assists in monitoring vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes.
  2. Provides more advanced support in any of the following disciplines: Application Development, Network, Database or Security.



MINIMUM QUALIFICATIONS


Knowledge of:

  • General principles, methods and techniques used in designing, developing, testing and implementing information technology systems.
  • General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
  • Computer hardware and software systems similar to those being used by the hiring department, including operating systems, security systems and backup/recovery systems.
  • Local and Wide Area Network administration.
  • Typical concepts and practices of restart and recovery (including disaster).
  • General principles and practices of system security.
  • Information system development lifecycle and design principles using flowcharting techniques and prototype development tools.
  • Methods and techniques of evaluating business requirements to provide technology solutions.
  • Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks.
  • Structured analysis and other database concepts.
  • General operational characteristics of local and wide area network systems.
  • General operational characteristics of communication systems, equipment and devices.
  • Tools and equipment used in testing the functionality of computer systems.
  • Principles and methods of troubleshooting computer hardware, software and network problems.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Analyze, maintain, administer, troubleshoot and repair a variety of system issues using appropriate program testing methods and tools.
  • Communicate technical information to a wide variety of users.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Interpret and apply technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both verbally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


Information Technologist I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


Information Technologist II:

Experience: Two (2) years performing systems analysis, maintenance and administration at a level that is comparable to the County of Orange class of Information Technologist I.

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.
Additional physical/mental requirements or frequencies may be required, depending upon assignment.



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Series Established: 12-03-10

INFORMATION TECHNOLOGY MANAGER I
(Administrative Manager I)

DEFINITION

Manages a program and/or a group of technology professionals within an assigned technology work unit in one or more of the following technology disciplines: Application Development, Network, Security, Database, Systems or General Technology Support; performs other related duties as assigned.



CLASS CHARACTERISTICS

This is a full supervisory-level class where incumbents work under general direction, and broad policies. Although incumbents may supervise a variety of professional, technical and/or other support staff, the preponderant responsibility assigned to positions in this class is to directly manage the operations and staff within an information technology work unit.



EXAMPLES OF DUTIES

  • Manages a program and/or a group of technology professionals within an assigned technology work unit.  Selects, trains and directs staff; schedules, assigns and evaluates work; procures and provides resources to staff as needed; monitors and evaluates staff performance and quality of work; initiates informal and formal disciplinary actions as necessary.
  • Develops and recommends work unit goals, objectives, policies and procedures; maintains procedure manuals and other unit documentation; plans and prioritizes work strategies for self and subordinates; creates workflow processes; identifies and recommends staffing changes in response to workload requirements.
  • Assists in administering and monitoring departmental budgets; tracks and monitors expenses for assigned areas; researches costs for new hardware, software and other items and prepares reports and recommendations.
  • Designs, directs and oversees work unit quality assurance activities.
  • May manage complex technology projects requiring the support of multiple diverse staff and the procurement/utilization of specialized resources; develops and monitors project budgets and resources; monitors and manages vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; manages the use of project resources based on project specifications; designs and directs project testing and quality assurance processes.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Note:  technology discipline-based knowledge and ability requirements may differ, and are subject to area of assignment.

Knowledge of:

  • Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management.
  • Principles and practices of supervision and leadership.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Project management principles and techniques.
  • Principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design principles.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database concepts.
  • Operational characteristics of local and wide area network systems.
  • Operational characteristics of communication systems, equipment and devices.
  • Principles and methods of troubleshooting computer hardware, software and network problems.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Supervise a unit of subordinate employees who perform professional information technology work.
  • Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Assist with development and administration of the budget for the assigned unit.
  • Perform professional level applications, systems and network analysis and administration duties.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Interpret and apply complex and technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience directly related to the competencies and attributes noted above. A bachelor’s degree in a related area of study may substitute for the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing at a level that is comparable to the Orange County class of a Level II IT Professional in a specific discipline or seven (7) years of responsible information technology-related experience that provides the knowledge and abilities identified above.  Note:  experience requirements may be based upon, and specific to, the discipline to which the position is assigned (i.e., Application Development, Network, Database, Security, Systems, etc…).

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

INFORMATION TECHNOLOGY MANAGER II
(Administrative Manager II)

DEFINITION

Manages a department-wide IT function in a small to medium sized Agency/Department; supervises/manages others, usually through subordinate supervisors; gives direction to staff; makes program and policy recommendations to function management and/or department executive team; sets the vision/mission for the assigned program, unit or section and ensures achievement of objectives; exercises a significant level of discretion and accountability in program decisions and work to be accomplished, including changing the priorities for subordinate staff within the scope of assignment; directs the management of projects and may serve as project manager; performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the second level of the departmental IT Management series and is distinguished from the Information Technology Manager III position as this classification manages the IT function in small to medium sized County departments.  Incumbents work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary.  Incumbents supervise a variety of supervisory, professional, technical and/or other support staff.  However, the primary responsibility assigned to positions in this class is to manage the operations and work of a professional information technology work unit, typically through subordinate supervisors. 



EXAMPLES OF DUTIES

  • Develops strategic plans, objectives and priorities for assigned work units/operational areas.
  • Determines organizational structure, staffing needs, and work strategies for assigned work units/operational areas; plans, develops and implements IT programs.
  • Provides overall direction for the day-to-day activities in assigned work units/operational areas.
  • Develops and administers annual budget for assigned work units/operational areas; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
  • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
  • Supervises the work of professional, technical and/or other employees through subordinate supervisors; and ensures that they have adequate resources to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives.
  • Assumes responsibility for staff development and training; evaluates employee performance; identifies individual training needs and works to ensure those needs are met.
  • Manages the information technology infrastructure, architecture, systems, networks, software and resources for the assigned work unit/operational area, using various technology tools.
  • Designs, directs and oversees work unit quality assurance activities.
  • Meets and consults with customers and vendors regarding service delivery needs; oversees and participates in the design, development, delivery and/or implementation of IT products to meet those needs.
  • Assumes responsibility for the development of specifications for “requests for proposal” pertaining to external services; reviews submissions and provides recommendations on vendor selection.
  • Works with County purchasing staff for procurement of services and goods required.
  • Directs the management of projects to enhance and/or upgrade technology services and utilization.
  • May manage complex projects, requiring varying levels of staff and resource support. 
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of public administration, including budgeting, staff development, customer service and human resource management.
  • Principles and practices of management, supervision and leadership.
  • Best practices and industries related to Information Technology.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Advanced project management principles, practices and techniques.
  • Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database design, standards and operational processes.
  • Advanced operational characteristics of local and wide area network systems.
  • Advanced operational characteristics of communication systems, equipment and devices.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Plan, organize and manage the work of information technology staff.
  • Manage and supervise a unit of subordinate employees who perform professional information technology work pertaining to applications, systems and/or network analysis.
  • Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Develop departmental Information Technology strategic plan and work with budget staff to develop and administer budget.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience as an Administrative Manager I with the County of Orange;

OR

Four (4) years of responsible information technology-related experience that provided the knowledge and abilities identified above.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing at a level that is comparable to the Orange County class of Information Systems Supervisor or Administrative Manager I (in an Information Technology related position) or ten (10) years of responsible experience in information technology strategic planning, business applications consulting, development of complex information technology systems and operations, and/or re-engineering of business processes, including experience leading or managing large technology projects.

Education:  A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

INFORMATION TECHNOLOGY MANAGER III
(Administrative Manager III)

DEFINITION

Manages a large department/agency IT division, with multiple subordinate unit managers or supervisors.  Duties include, but are not limited to:  supervising/managing others through subordinate supervisors/managers; giving direction to staff; making program and policy recommendations to function management and/or department executive team; leading department projects/assignments; setting the vision/mission for the assigned program, unit or section and ensuring achievement of objectives; exercising a significant level of discretion and accountability in program decisions and work to be accomplished, including changing priorities for subordinate staff within the scope of assignment; directs the management of projects; performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the third-level of the departmental IT management series which is distinguished from the Information Technology Manager II position by the larger size and complexity of the Agency/Dept.  Incumbents work under administrative direction, working from general directives or broadly defined missions of the assigned department. Incumbents may directly supervise a variety of management, supervisory, professional, technical and/or other support staff. 



EXAMPLES OF DUTIES

  • Develops department IT strategic plans, objectives and priorities.
  • Determines IT organizational structure, staffing needs, and work strategies.
  • Develops and administers annual IT budget; approves and tracks expenditures; reviews and approves costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
  • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
  • Supervises the work of professional, technical and/or other employees through subordinate supervisors/managers; ensures that they have adequate resources to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives.
  • Assumes responsibility for staff development and training; evaluates employee performance; identifies individual training needs and works to ensure those needs are met.
  • Responsible for the department information technology infrastructure, architecture, systems, networks, applications and resources.
  • Designs, directs and oversees work section quality assurance activities.
  • Meets and consults with customers and vendors regarding service delivery needs; oversees the design, development, delivery and/or implementation of IT products to meet those needs.
  • Oversees the development of specifications for “requests for proposal” pertaining to external services; reviews submissions and provides recommendations on vendor selection.
  • Assumes responsibility for procurement of services and goods required.
  • Directs the management of projects to enhance and/or upgrade technology services and utilization.
  • May manage large complex projects that require varying levels of staff and resource support.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of public administration, including budgeting, staff development, customer service and human resource management.
  • Principles and practices of management, supervision and leadership.
  • IT Best practices, standards, policies and procedures.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Advanced project management principles, practices and techniques.
  • Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design principles.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database design, standards, and operational processes.
  • Advanced operational characteristics of local and wide area network systems.
  • Advanced operational characteristics of communication systems, equipment and devices.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Plan, organize and manage the work of information technology staff.
  • Manage and supervise a section of subordinate employees who perform professional information technology work through subordinate Managers.
  • Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Assist with development and administration of the budget for the assigned section.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

One year of experience as an Administrative Manager II with the County of Orange;

OR

Five (5) years of responsible information technology-related experience that provided the knowledge and abilities identified above;

A bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field may substitute for two (2) of the required years of experience. 

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor’s degree, which is directly related to the competencies and attributes required of this position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Two (2) years performing at a level that is comparable to the Orange County class of IT Manager II or 12 years of information technology-related experience that provided the knowledge and abilities identified above.

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts. Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

INFORMATION TECHNOLOGY PROGRAM MANAGER
(Administrative Manager II)

DEFINITION

Leads and/or performs advanced professional duties pertaining to the coordination and implementation of large and complex Information Technology projects or programs to meet customer business requirements. This includes engaging and leading large and/or multi-agency teams in the implementation of initiative specific solutions, policies, guidelines and procedures.  Develops, implements and provides on-going program management of strategic initiatives that normally have a countywide sphere of influence or business impact. 
Ensures that projects are delivered on time, within budget and to customer specifications.  Manages program and/or project staff with responsibility for assigning, directing and monitoring work.  Performs other related duties as assigned.



CLASS CHARACTERISTICS

This is the advanced journey-level class in the Information Technology Project Manager series.  Incumbents work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary.  This class is distinguished from the class of Information Technology Project Manager as this is the fully certified level where incumbents perform the more advanced professional project management duties that typically involve large information technology projects and/or programs that have a countywide sphere of influence.  This class may also manage project and/or program staff with responsibility for assigning, directing and monitoring work.



EXAMPLES OF DUTIES

  • Serves as a lead or manager over subordinate professional information technology staff within an assigned work unit, project or program; schedules and assigns work; distributes resources; provides direction and guidance regarding policy, processes and procedures; monitors staff work and work products to help meet goals and objectives; may perform or provide input to employee performance evaluations.
  • Plans and manages large and complex information technology projects that typically involve multiple County Agencies/Departments from initiation to completion; identifies project scope and objectives; identifies deliverables; establishes schedules and timelines; identifies project resources and the skill levels of staff needed; assigns work to project team members; monitors budget constraints and customer satisfaction levels.
  • Develops countywide programs in support of business needs; typically involves managing the implementation of multiple projects and resources.  This includes making policy, operational, resource, and budget decisions that are within in scope of the program or project.
  • Meets with customers and stakeholders to establish goals, priorities, and schedules for information technology projects; communicates regularly with stakeholders regarding the status of projects including timelines, schedules and resources; builds partnerships with project stakeholders through consensus, collaboration and teamwork.
  • Identifies and defines project problems and develops/recommends alternative solutions; provides technical advice regarding information technology matters; recommends policies, procedures, enhancements and the acquisition of computer hardware, software and services to meet project goals; advises on project feasibility and recommends solutions.
  • Determines and develops cost benefit analyses for project justifications; develops program and/or project budgets and resources needed to conduct the work; evaluates risk concerns and options; provides input into the development of specifications for “requests for proposals” pertaining to external services; reviews vendor submissions and provides recommendations on vendor selection.
  • Monitors vendor performance to ensure compliance with County standards and specifications; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization.
  • Serves as the primary client interface on assigned projects; reviews recommendations with clients and receives approval to proceed; reviews final outcomes with the client and obtains their sign off that all work has been conducted in accordance with client requirements.
  • Directs the resources of assigned projects/programs to ensure compliance with budget and project specifications.
  • Designs and directs project testing and quality assurance processes for assigned projects.
  • Revises project plans and documents changes as needed; develops and obtains agreement on service-level agreements.
  • Ensures that projects are delivered on time, within budget and to customer specifications; keeps users and other stakeholders informed during all phases of the project.
  • May participate in the development of information technology deployment strategies.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles of management, including how to train and motivate staff.
  • Principles and practices of technical project management; including schedule and budget development, risk identification and mitigation, scope control, issue resolution, team dynamics and effective communication techniques
  • Organization and elements of a large information technology department.
  • Computer software used to manage projects.
  • The application and hardware system development life cycle.
  • Business system applications used in customer departments.
  • Principles and techniques of software and system quality assurance and control.
  • Principles and practices of technical problem solving.
  • Team dynamics and team building.
  • Basic design, installation and maintenance of mainframe, distributed, client/server and desktop computer systems.
  • Standard principles and practices of business application development.
  • Principles and practices of producing project and technical documentation.
  • Principles and methods of facilitating discussions and problem resolution in a group setting.
  • Methods of conducting effective meetings.
  • Standard principles and practices of customer service.
  • Standard methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Assign, direct, and lead the work of other professional project managers and team members.
  • Manage multiple, complex projects and stakeholders.
  • Develop program/project budgets and effectively manage project costs, schedules, scope and resources.
  • Utilize project management software.
  • Build partnerships through consensus, collaboration and teamwork.
  • Define problems and develop alternative solutions.
  • Effectively direct, persuade and motivate others in meeting program and/or project deliverables.
  • Make technical oral presentations to both technical and non-technical audiences.
  • Understand information technology systems and methodologies.
  • Make sound business decisions based on limited, complex or contradicting information.
  • Learn and utilize specialized terminology and processes as needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer software and hardware.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both orally and in writing for technical and non-technical audiences at all levels of the organization.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience as an Administrative Manager I with the County of Orange;

OR

Four (4) years of responsible information technology-related experience that provided the  knowledge and abilities identified above.

College level education or training directly related to the competencies and attributes  required of the position may be substituted for up to one year of required experience at the  rate of three semester units or the equivalent, equaling one month of experience and one  hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the  competencies and attributes required of a position, may be substituted for up to an additional  year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level  experience and/or certification pertaining related to the duties of the position may be  required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing professional project management in support of information technology projects at a level comparable to the County of Orange classification of Information Technology Project Manager or ten (10) years of experience in information technology project management. 

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, computer science, information systems or a closely related field.  Post-graduate education beyond a bachelor’s degree which directly enhances the knowledge required for this position is desirable. 

License/Certification:  Possession of a Project Management Professional certificate from the Project Management Institute or completion of the Orange County Project Management Certification.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Series Established: 12-03-10

INFORMATION TECHNOLOGY PROJECT MANAGER
(Administrative Manager I)

DEFINITION

Performs professional duties pertaining to the coordination and implementation of Information Technology projects designed to meet customer requirements. Plans, organizes, directs, and controls small to medium-sized information technology projects in the implementation of automated solutions to meet business needs. Ensures that assigned projects are delivered on schedule, within budget, scope and customer specifications; and performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the journey-level class in the Information Technology Project Manager series.  Incumbents work under direction, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems.  This class is distinguished from the class Information Technology Program Manager as incumbents in that class perform advanced professional project management duties involving multiple IT projects of larger scope and complexity within a Program.



EXAMPLES OF DUTIES

  • Plans and manages small to medium-sized information technology projects from initiation to completion; identifies project scope and objectives; identifies deliverables; establishes schedules and timelines; identifies project resources and the skill levels of staff needed; assigns work to project team members; monitors budget, schedule, deliverables and customer satisfaction levels.
  • Meets with customers to establish goals, priorities, and major work schedules for information technology projects; communicates regularly with stakeholders regarding the status of projects including schedule, budget and resources; builds partnerships with project stakeholders through consensus, collaboration and teamwork.
  • Prepares all project management documentation required by the county including Project Charter, Scope, Work Breakdown Structure and Project Planning and Closing documents.  Obtains customer/sponsor sign-off on all project management deliverables.
  • Identifies and defines project problems and develops/recommends alternative solutions; provides technical advice regarding information technology matters; recommends policies, procedures, enhancements and the acquisition of computer hardware, software and services to meet project goals; advises on project feasibility and recommends solutions.
  • Determines and develops cost benefit analyses for project justifications; develops project budgets and resources needed to conduct the work; evaluates risk concerns and options; provides technical input into the development of specifications for “requests for proposals” pertaining to external services; reviews vendor submissions and provides recommendations on vendor selection.
  • Monitors vendor performance to ensure compliance with County standards and specifications; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization.
  • Serves as the primary client interface on assigned projects; provides oral and written project status to stakeholders; reviews recommendations with clients and receives approval to proceed; reviews final outcomes with the client and obtains sign-off on all project deliverables.
  • Directs the resources of assigned projects to ensure completion of all assigned tasks and compliance with schedule, budget and project specifications.
  • Designs and directs project testing and quality assurance processes for assigned projects.
  • Revises project plans and documents changes to project scope as required; develops and obtains agreement on service-level agreements.
  • Ensures that projects are delivered on time, within budget and to customer specifications; keeps users and other stakeholders informed during all phases of the project.
  • May participate in the development of information technology deployment strategies.
  • May develop and provide training to system users regarding new or modified business systems.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles and practices of technical project management; including schedule and budget development, risk identification and mitigation, scope control, issue resolution, team dynamics and effective communication techniques.
  • Organization and elements of a large information technology department.
  • Computer software used to manage projects.
  • The application and hardware development life cycles.
  • Business system applications used in customer departments.
  • Principles and techniques of software and system quality assurance and control.
  • Principles and practices of technical problem solving.
  • Team dynamics and team building.
  • Basic design, installation and maintenance of mainframe, distributed, client/server and desktop computer systems.
  • Standard principles and practices of business application development.
  • Principles and practices of producing project and technical documentation.
  • Principles and methods of facilitating discussions and problem solving in a group setting.
  • Methods of conducting effective meetings.
  • Standard principles and practices of customer service.
  • Standard methods and techniques of developing and presenting technical documentation and training materials.
  • Principles and practices of record keeping.

Ability to:

  • Coordinate multiple projects and schedules.
  • Develop project budgets and effectively manage project costs, schedules, scope and resources.
  • Utilize project management scheduling software and other tools as required.
  • Lead project teams, build partnerships through consensus, collaboration and teamwork.
  • Define problems and develop alternative solutions.
  • Effectively direct, persuade and motivate others in meeting project deliverables.
  • Make technical oral presentations to both technical and non-technical audiences.
  • Understand information technology systems and methodologies.
  • Make sound business decisions based on limited, complex or contradicting information.
  • Learn and utilize specialized terminology and processes as needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer software and hardware.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both in orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience.

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Five (5) years performing lead roles in the support of Information Technology projects in one or more of the IT disciplines.

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, computer science, information systems or a closely related field.

License/Certification:  Possession of a Project Management Professional certificate from the Project Management Institute or completion of the Orange County Project Management certification is highly desirable.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Class Code: 1620
Revised and Title Changed: 8-19-80
From: Cook
Previous Revision: 7-11-72
Reviewed: 7-26-88

INSTITUTIONAL COOK

DEFINITION

Under supervision, to assist a Senior Institutional Cook in preparing and cooking food at a County-operated institution; and to do other work as required.

CLASS CHARACTERISTICS

An Institutional Cook is a fully qualified cook and is responsible for performing a variety of journey level cooking duties under the supervision of a Senior Cook who is responsible for seeing that the meal is prepared at the proper time and of the proper quality.

EXAMPLES OF DUTIES

  1. Assists a Senior Institutional Cook in preparing and cooking meals.

  2. Prepares, seasons and cooks vegetables, soups, cereal, baked goods and desserts in large quantities.

  3. Prepares or assists in the preparation and cooking of meat dishes and main entree casserole dishes, vegetables, desserts, etc.

  4. Prepares or assists in roasting, broiling, frying and boiling meats, fish and poultry; makes gravies and sauces.

  5. Loads steam tables and carts with proper amount of food.

  6. Maintains cooking and related areas in a clean and sanitary condition; cleans kitchen equipment and utensils.

  7. May supervise or assist the Senior Institutional Cook in supervising paid staff or juvenile court wards in the serving of meals and cleaning of food service areas.

  8. May be assigned to cut meat or act as relief for Senior Institutional Cook.

MINIMUM QUALIFICATIONS

Knowledges

General knowledge of the practices, methods and equipment used in preparing, cooking and serving large quantities of food.

Some knowledge of common weights and measures used in cooking, such as ounces, pounds, quarts, gallons, etc.

Ability to

Prepare large quantities of food and coordinate cooking processes so that meals are prepared and served on time.

Oversee the work of food service staff, or juvenile court wards in some work activities.

Read and understand recipes, instructions and labels in English.

Add, subtract, multiply and divide up to four digit numbers and fractions.

Prepare simple records and reports.

Follow written directives and oral directions.

Experience/Education

Some experience cooking food for a large number of persons, or any combination of education or experience which provides the required knowledges and abilities.

DBL:rb

10-09-98

Classifications

County of Orange
Established: 6-30-00

7701GE INTERNAL AUDITOR I

7702GE INTERNAL AUDITOR II

7703SM SENIOR INTERNAL AUDITOR I

DEFINITION

Under general supervision, to perform a variety of internal auditing tasks in various County departments/agencies and external contract agencies; assists external auditors; provides unbiased assurance regarding the achievement of objectives in the following categories: effectiveness and efficiency of operations, reliability of financial reporting, and compliance with applicable laws and regulations; prepares and provides written or narrative audit reports and recommendations on audit findings; follows up on the status of the findings and recommendations; maintains effective communications with County department/agency managers, external auditors/contract agencies, and members of the Internal Audit Department; and performs other work as required.

CLASS CHARACTERISTICS

The class of Internal Auditor I is the trainee/entry level of the Internal Auditor Series. Under close supervision, incumbents perform the more routine internal auditing work of the department. Typically, incumbents are rotated to different assignments for purposes of staff development. As incumbents become more proficient in their skills, they are promoted to Internal Auditor II.

The class of Internal Auditor II is considered the fully qualified journey or working level. Internal Auditor II’s are assigned internal auditing projects and do follow-up on audit findings with minimal supervision.

The class of Senior Internal Auditor I is the advanced journey level and lead classification in this series. Incumbents perform complex and difficult internal audit work receiving only general guidance. Senior Internal Auditor Is set scope of work, audit objectives, and ensure audit objectives are met. Incumbents oversee and provide training and feedback to Internal Auditor Is and IIs.

EXAMPLES OF DUTIES

  1. Individually or as part of a team, conducts audits of County departmental/agencies. Determines nature of operations and formulates objective opinions on the adequacy, effectiveness, efficiency and compliance of systems or programs reviewed.

  2. Verifies and analyzes transactions, management representations, documents, records, methods of reporting, receipts, disbursements, etc. for adequacy, effectiveness, errors, irregularities and inconsistencies as part of the auditing process.

  3. Plans and performs audit assignments in accordance with professional audit standards, audit plan, time budgets and schedules.

  4. Reports on effectiveness and adequacy of internal control systems in accordance with Committee of Sponsoring Organizations (COSO). Prepares working papers, rough drafts, and final reports. Makes recommendations for the correction of unsatisfactory conditions, improvements in operations, and reductions in costs.

  5. Follows up to assess implementation of recommendations and their effectiveness, and updates permanent audit files.

  6. Maintains positive/constructive written and oral communications with County departments/agencies, team members and supervisors throughout the audit process.

  7. Assists the County’s external auditors in their audit of the Comprehensive Annual Financial Report.

  8. Supervises staff, reviews work done by subordinates, and acts in a project lead capacity over a team of auditors providing technical advice and general direction.

  9. Facilitates Control Self Assessment workshops throughout the County including transcribing live discussions, preparing workshop summaries, assessing control environment of audit units, and analyzing results of workshops identifying key strengths and risks.

  10. Documents and responds to calls received on the County’s Fraud Hotline.

 MINIMUM QUALIFICATIONS

Knowledge of

Accounting and/or auditing and terminology, principles, procedures and theories.

General Knowledge of

Generally accepted accounting principles, principals and functions of business management, internal control framework (such as COSO) and auditing standards, (such as Institute of Internal Auditor Standards for the Professional Practice of Internal Auditing).

Basic math, statistical analysis techniques and concepts used in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data. The methods and procedures involved in conducting audits, including audit workpaper techniques.

Ability to

Analyze data and/or situations.

Define problem areas, analyze data and or situations, draw logical conclusions and recommend effective courses of action

Communicate effectively both orally and in writing including preparing comprehensive workpapers, clear and concise audit reports and financial statements. Establish and maintain cooperative relationships with auditees, external contractors, audit teams, co-workers and supervisors.

Establish and maintain excellent client relationship, exhibit exemplary interpersonal skills and exercise sound judgement and professionalism in business and personnel matters.

Coordinate, plan, organize and direct an audit program under minimal supervision.

Review, understand, interpret and apply State, Federal and County laws and procedures; auditing and accounting pronouncements and standards (such as FASB, GASB, SAS).

Review and understand job descriptions, policy manuals, organization charts, business plans/mission statements, financial and accounting records.

Set and meet time frames and deadlines.

Stay current on the standards for the professional practice of internal auditing and adhere to the Code of Ethics of the Institute of Internal Auditors.

Use personal computers, printers, scanners, faxes, photocopiers, multimedia projector, option finder (electronic voting equipment), 10 key calculator, etc.; use various software to compose spreadsheets, graphs, flowcharts, calculations and time reports, etc.

Use of a County approved means of transportation to travel to and from work sites may be required for some assignments.

Education / Experience

Internal Auditor I

Option I

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

Option II

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

Option III

One year of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

Internal Auditor II

Option I

One year of experience as an Internal Auditor I with the County of Orange.

Option II

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

OR

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

AND

Two years of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

Senior Internal Auditor I

Option I

One year of experience as an Internal Auditor II with the County of Orange.

Option II

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

OR

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

AND

Three years of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

All Levels

Applicable education and/or training which demonstrates the possession of the required knowledges and abilities may be substituted for experience on the basis of three semester units equaling one month of experience and one hour of training equaling one hour of experience.

Applicable education includes completed course work in elementary, intermediate and advanced accounting, internal auditing, cost accounting, business law and other related courses.

PHYSICAL CHARACTERISTICS

Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks; manual dexterity to use hands, arms and shoulders repetitively to write and/or operate a keyboard.

Classifications

County of Orange
Established: 6-30-00

7701GE INTERNAL AUDITOR I

7702GE INTERNAL AUDITOR II

7703SM SENIOR INTERNAL AUDITOR I

DEFINITION

Under general supervision, to perform a variety of internal auditing tasks in various County departments/agencies and external contract agencies; assists external auditors; provides unbiased assurance regarding the achievement of objectives in the following categories: effectiveness and efficiency of operations, reliability of financial reporting, and compliance with applicable laws and regulations; prepares and provides written or narrative audit reports and recommendations on audit findings; follows up on the status of the findings and recommendations; maintains effective communications with County department/agency managers, external auditors/contract agencies, and members of the Internal Audit Department; and performs other work as required.

CLASS CHARACTERISTICS

The class of Internal Auditor I is the trainee/entry level of the Internal Auditor Series. Under close supervision, incumbents perform the more routine internal auditing work of the department. Typically, incumbents are rotated to different assignments for purposes of staff development. As incumbents become more proficient in their skills, they are promoted to Internal Auditor II.

The class of Internal Auditor II is considered the fully qualified journey or working level. Internal Auditor II’s are assigned internal auditing projects and do follow-up on audit findings with minimal supervision.

The class of Senior Internal Auditor I is the advanced journey level and lead classification in this series. Incumbents perform complex and difficult internal audit work receiving only general guidance. Senior Internal Auditor Is set scope of work, audit objectives, and ensure audit objectives are met. Incumbents oversee and provide training and feedback to Internal Auditor Is and IIs.

EXAMPLES OF DUTIES

  1. Individually or as part of a team, conducts audits of County departmental/agencies. Determines nature of operations and formulates objective opinions on the adequacy, effectiveness, efficiency and compliance of systems or programs reviewed.

  2. Verifies and analyzes transactions, management representations, documents, records, methods of reporting, receipts, disbursements, etc. for adequacy, effectiveness, errors, irregularities and inconsistencies as part of the auditing process.

  3. Plans and performs audit assignments in accordance with professional audit standards, audit plan, time budgets and schedules.

  4. Reports on effectiveness and adequacy of internal control systems in accordance with Committee of Sponsoring Organizations (COSO). Prepares working papers, rough drafts, and final reports. Makes recommendations for the correction of unsatisfactory conditions, improvements in operations, and reductions in costs.

  5. Follows up to assess implementation of recommendations and their effectiveness, and updates permanent audit files.

  6. Maintains positive/constructive written and oral communications with County departments/agencies, team members and supervisors throughout the audit process.

  7. Assists the County’s external auditors in their audit of the Comprehensive Annual Financial Report.

  8. Supervises staff, reviews work done by subordinates, and acts in a project lead capacity over a team of auditors providing technical advice and general direction.

  9. Facilitates Control Self Assessment workshops throughout the County including transcribing live discussions, preparing workshop summaries, assessing control environment of audit units, and analyzing results of workshops identifying key strengths and risks.

  10. Documents and responds to calls received on the County’s Fraud Hotline.

 MINIMUM QUALIFICATIONS

Knowledge of

Accounting and/or auditing and terminology, principles, procedures and theories.

General Knowledge of

Generally accepted accounting principles, principals and functions of business management, internal control framework (such as COSO) and auditing standards, (such as Institute of Internal Auditor Standards for the Professional Practice of Internal Auditing).

Basic math, statistical analysis techniques and concepts used in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data. The methods and procedures involved in conducting audits, including audit workpaper techniques.

Ability to

Analyze data and/or situations.

Define problem areas, analyze data and or situations, draw logical conclusions and recommend effective courses of action

Communicate effectively both orally and in writing including preparing comprehensive workpapers, clear and concise audit reports and financial statements. Establish and maintain cooperative relationships with auditees, external contractors, audit teams, co-workers and supervisors.

Establish and maintain excellent client relationship, exhibit exemplary interpersonal skills and exercise sound judgement and professionalism in business and personnel matters.

Coordinate, plan, organize and direct an audit program under minimal supervision.

Review, understand, interpret and apply State, Federal and County laws and procedures; auditing and accounting pronouncements and standards (such as FASB, GASB, SAS).

Review and understand job descriptions, policy manuals, organization charts, business plans/mission statements, financial and accounting records.

Set and meet time frames and deadlines.

Stay current on the standards for the professional practice of internal auditing and adhere to the Code of Ethics of the Institute of Internal Auditors.

Use personal computers, printers, scanners, faxes, photocopiers, multimedia projector, option finder (electronic voting equipment), 10 key calculator, etc.; use various software to compose spreadsheets, graphs, flowcharts, calculations and time reports, etc.

Use of a County approved means of transportation to travel to and from work sites may be required for some assignments.

Education / Experience

Internal Auditor I

Option I

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

Option II

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

Option III

One year of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

Internal Auditor II

Option I

One year of experience as an Internal Auditor I with the County of Orange.

Option II

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

OR

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

AND

Two years of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

Senior Internal Auditor I

Option I

One year of experience as an Internal Auditor II with the County of Orange.

Option II

Graduation from college with a BA or BS degree in accounting, business or public administration, economics or a related field which included thirty-six semester units in elementary, intermediate and advanced accounting, auditing, cost accounting, business law and other business related courses.

OR

Possession of a valid certificate as a Certified Public Accountant or Certified Internal Auditor.

AND

Three years of professional accounting or internal auditing experience which demonstrates possession of the knowledges and abilities listed above.

All Levels

Applicable education and/or training which demonstrates the possession of the required knowledges and abilities may be substituted for experience on the basis of three semester units equaling one month of experience and one hour of training equaling one hour of experience.

Applicable education includes completed course work in elementary, intermediate and advanced accounting, internal auditing, cost accounting, business law and other related courses.

PHYSICAL CHARACTERISTICS

Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks; manual dexterity to use hands, arms and shoulders repetitively to write and/or operate a keyboard.

 

Classifications

County of Orange
Class Code: 0469
Established: 7-11-89

INVESTIGATION AIDE - MARSHAL

DEFINITION

Under general supervision, to perform routine research and fact finding on criminal cases; to assist in the procedural processing of cases; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of this class support Investigators by performing tasks that are essential to criminal investigative functions, but which do not require the training and law enforcement experience that is characteristic of the fully trained Investigator.

Incumbents may be assigned substantially full responsibility for routine cases and for assuring conformance to important procedural requirements in processing of cases. They may be assigned to specified groups of Investigators to provide research, fact finding and other non-professional support to all of the Investigators in the group.

EXAMPLES OF DUTIES

  1. Conducts routine preliminary research for the Investigator including searching division files, contacting state and local agencies and contacting the victims to get further information that may be useful to the Investigator.

  2. Reviews citations and arrest reports to ensure that all elements necessary to prosecute a violation are included; contacts the Investigator when errors or omissions are noted; ensures that all necessary work is done to document the case.

  3. Contacts other police jurisdictions to be on the look out for vehicles believed to have been used in the crime, traces car registration numbers to determine the current owner of the car.

  4. Handles routine telephone calls for the Investigator in accordance with established procedure, such as inquiries about status of cases, inquiries from witnesses as to when the case will come to trial and when they will be expected to testify, and contacts with victims and personnel of other police agencies.

  5. Serves as a coordinating point between the arresting officer, the courts and the defendant in answering questions and providing information on specific cases.

MINIMUM QUALIFICATIONS

Some Knowledge of

Basic laws, ordinances, records and procedures involved in the operation of the criminal justice system.

Procedural and legal requirements for arresting, booking and releasing suspects and releasing personal property and evidence.

Procedures for processing reports and submission of cases.

How to obtain routine information pertinent to investigation and processing of crime reports (i.e., CII, Department of Motor Vehicles, etc.)

Ability to

Exercise appropriate judgment in authorizing release of suspects in custody, and in release of personal property and evidence so as to avoid loss or destruction of vital evidence.

Exercise appropriate judgment in assuring that all legal requirements are met in arrest of suspects.

Obtain and record accurate and detailed information by telephone or personal contacts.

Analyze and evaluate routine data sufficient to recognize information useful to the Investigators.

Deal effectively with court officials, other police jurisdictions and families and attorneys of suspects.

Learn and follow complicated and critical procedures pertinent to apprehension and processing of suspects.

Learn policies and procedures of various Orange County courts in processing of citations and complaints.

Experience

Considerable experience which demonstrates the application of the knowledges and abilities indicated above. (Suitable clerical experience in the Marshal’s Department or elsewhere in the criminal justice system will usually be considered qualifying.)

NHH:mm

3-31-99

Classifications

County of Orange
Class Code: 0607
Established: 6-12-73
Revised: 8-27-91

INVESTIGATION AIDE - SHERIFF

DEFINITION

Under general supervision, to perform routine, non-hazardous research and investigative support for Sheriff-Coroner investigative staff; to assist sworn staff prepare cases for presentation to the District Attorney's Office and to perform other duties as required.

CLASS CHARACTERISTICS

This journey-level class supports peace officers by performing routine, non-hazardous tasks that do not require the training of a full investigator or the safety status of a California peace officer. Positions are typically assigned to one of multiple geographic or special crime investigation subdivisions.

The Investigative Assistant, Sheriff class differs from this class as its focus is to conduct independent field interviews and investigative research. This class also works independently, but mostly within the office environment.

This class differs from entry level office work by its requirement for criminal justice investigation systems knowledge on entry and for learning and correctly applying the laws of a specialized investigative subdivision within the probationary period.

Examples of Duties

  1. Conducts routine, preliminary research to assist sworn staff; searches automated and manual law enforcement information systems, initiates contact with state, federal and local agencies, victims and witnesses to obtain leads or exchange other relevant information; coordinates information between the Sheriff's Department and other jurisdictions and between the department and victims, witnesses and defendants.

  2. Answers questions and provides appropriate information on routine inquiries from victims, witnesses, suspects and other law enforcement agencies regarding case status, trial dates and court, departmental or other procedures in accordance with established procedure.

  3. Conducts office and telephone interviews of victims, witnesses and parents of missing and/or runaway children to obtain information for follow-up investigation. Applies investigative techniques and crime detail subdivision knowledge while interviewing to persuade persons to divulge information, to obtain leads or information necessary to prosecute suspects, or to determine if immediate action by sworn staff is necessary.

  4. Reviews citations, arrest, lab and other related crime reports for accuracy and to ensure sufficient evidence is present and legal requirements are met for prosecution; reviews complaints issued by the District Attorney's Office for completeness and clarity; for cases with no complaint issued, advises jail and court staff for bail cancellation and release of inmate; obtains necessary additional information required for citations rejected by the District Attorney's Office; files cases with the District Attorney for prosecution.

  5. Records reports of stolen, found and recovered bicycles; compares theft reports with found bicycles; identifies recovered stolen bicycles and notifies victims; authorizes release of bicycles; exhausts all avenues to locate bicycle owners; authorizes the auction of unclaimed bicycles.
  1. Recommends release or retention of personal property; authorizes the release or retention of stored and impounded automobiles according to pertinent laws; authorizes removal of recovered stolen property from automated criminal justice system records.

  2. Interprets laws, code books, policies and procedures and explains them to affected persons.

MINIMUM QUALIFICATIONS

General Knowledge of

Criminal justice system and local law enforcement information resources, including automated and manual record keeping systems, procedures and security maintenance and laws relating to confidentiality, access, dissemination and use.

Crime and related law enforcement report procedures.

Some Knowledge of

Sheriff's Department or appropriate law enforcement chain of command.

Procedural and legal requirements for arresting, booking and releasing suspects and releasing personal property and evidence.

Submission of cases to the District Attorney for prosecution.

Interview techniques.

Ability to

Exercise appropriate judgement in authorizing release of personal property and evidence to avoid loss, County liability or destruction of evidence.

Obtain and record accurate and detailed information by telephone, automated systems or personal contact based on knowledge and experience.

Identify and evaluate potentially useful material for further investigation.

Effectively communicate with court officials, peace officers, attorneys, victims, witnesses, suspects and others.

Learn and follow complicated and critical procedures pertinent to the Sheriff's responsibilities in apprehension and processing of suspects.

Learn the procedures of the court systems to process citations and complaints.

Learn the laws pertaining to special crime details such as, but not limited to those involved in auto theft, organized crime, narcotics suppression, homicide, fraud, sexual assault and related investigations.

Obtain and accurately record information through office or telephone interview.

Keyboard to access information from automated systems.

Experience

Eighteen months of office services experience which demonstrates the application of the knowledges and abilities indicated above including six months law enforcement office services experience in criminal justice records systems activity.

Education

College level education in law enforcement, criminology or a closely related field may be substituted for up to six months of experience, excluding records activity experience, at the rate of three semester units for one month of experience.

RM:smb

Classifications

County of Orange
Class Code:  6524
Revised and Title Changed:  03-05
From:  Investigative Assistant, District Attorney 

INVESTIGATIVE ASSISTANT

DEFINITION  

Under general supervision, to perform a variety of non-sworn office and field investigative support work in the District Attorney’s Office, Bureau of Investigation or the Public Defender’s Office; and to do other work as required.  


CLASS CHARACTERISTICS  

This journey level class performs routine, low hazard, field and office assignments, relieving Investigators of these duties.  Areas of assignment include, but are not limited to, Welfare Fraud, Sexual Assault, Homicide, Narcotics Enforcement, Child Abduction, Consumer Fraud/Toxic Waste, Mental Health, Criminal and Juvenile cases.  The positions are characterized by their independence and the requirement for immediate office and field decisions.

Incumbents do not have peace officer authority to make arrests or seize property.


EXAMPLES OF DUTIES  

  1. Interviews clients and witnesses, in and out of custody, regarding the circumstances and events by obtaining:  the names and addresses of witnesses; information regarding the crime scene; the name of police departments and officers involved with the case.
  1. Conducts research to locate witnesses through a variety of sources, public and subpoenaed records, legal databases, and other related search methods.   
  1. Gathers, researches and analyzes data and facts as needed to support investigations and the discovery process for attorney use.
  1. Prepares and serves personal subpoenas to non-hostile witnesses, expert witnesses, and to public institutions for staff or records; drives vehicle to various field locations.  
  1. Acts as liaison between clients, witnesses, victims and county staff.  Duties could include:  transporting to/from court and various court ordered programs, arranging lodging, collecting witness fees, persuading witnesses to cooperate, informing witnesses and victims of case disposition, changes in appearance date, and delivering clothing to the jail.  
  1. Participates in low hazard surveillance. 
  1. Prepares reports on activities relevant to investigation, reports may include diagrams, jury instructions, and other exhibits and presentation material as needed. 
  1. May be called to testify in Court regarding the “due diligence” attempts to locate/serve witnesses, compliance with the discovery process and chain of evidence.


MINIMUM QUALIFICATIONS

Note:  Specific knowledge, abilities and experience are determined based on the department in which the assignment is located.

Special Requirement

            Must pass a background investigation.

License Required

Possession of a valid California Driver’s License, Class 3 or higher, by date of appointment.          

General Knowledge of

  • Methods, techniques and regulations applicable to service of civil and criminal process.
  • Criminal and Civil procedure.
  • Principles of identification, search and seizure, and related legal information.
  • Rules of evidence.
  • Interviewing techniques.
  • Basic human behavior and motivation sufficient to overcome hostility and reticence in the interviewees.  

Ability to

  • Understand and apply laws, rules and regulations applicable to the activities in the District Attorney’s Office or the Public Defender’s Office.
  • Independently gather, assemble and analyze facts and evidence; draw conclusions and make appropriate decisions.
  • Evaluate credibility of persons interviewed; persuade and obtain cooperation from reluctant witnesses.
  • Work effectively with a variety of law enforcement and county agencies.
  • Use proper judgment in matters requiring immediate decisions.
  • Establish rapport with and gain cooperation of people from widely varying backgrounds.
  • Use initiative, persistence and aggressiveness to locate witnesses or other persons or data.
  • Prepare clear and concise reports; spell correctly and use good English grammar; speak clearly and testify in court regarding facts of case.
  • Speaking a second language may be required for some assignments. 

Education/Experience

Two years experience in law office or law enforcement or other experience that would demonstrate the knowledge and abilities listed as minimum qualifications.

College-level education in law, law enforcement, criminology or a closely related field may be substituted for up to one year of the required experience at the rate of three semester units for one month of experience.

Classifications

County of Orange
Class Code: 0609GE
Established: 8-27-91

INVESTIGATIVE ASSISTANT - SHERIFF

DEFINITION

Under general supervision to perform non-hazardous law enforcement field investigative support for the Sheriff-Coroner Department's sworn investigative staff; and to do other work as required.

CLASS CHARACTERISTICS

This journey level class performs routine, low hazard, field and some office duties, relieving sworn investigators of these functions. Incumbents do not have peace officer authority to make arrests or seize property. The class concept emphasis is on the performance of substantial, independent fieldwork, requiring good judgment to make immediate field decisions in sensitive situations. Incumbents are expected to possess a general understanding of most law enforcement activities and to acquire a working knowledge of laws, codes, regulations and procedures applicable to their investigative subdivision assignment within their probationary period.

Investigation Aide, Sheriff differs from this class by assignment of primarily office duties.

Examples of Duties

  1. Independently conducts routine, non-hazardous preliminary investigations to assist sworn staff; initiates contact with local, state and federal agencies, and primarily field contacts with victims and witnesses to obtain leads and additional information to support cases; compares information on similar crime and suspect descriptions with other agencies.

  2. Conducts research and analysis of public and subpoenaed records and automated law enforcement and criminal justice system records to locate witnesses, additional victims, suspects, prior contact and arrest records and other evidence.

  3. Reviews and analyzes arrest and crime reports and citations to extract relevant case data, identifies missing information and initiates further research or interviews or refers for follow up by a peace officer; analyzes and compares unsolved cases to find similarities of characteristics.

  4. Locates, gathers, assembles, preserves and reports facts, statements or other evidence for use in legal action.

  5. Conducts independent, non-hazardous field interviews of victims and witnesses, using investigative techniques and knowledge of assigned crime detail subdivision, to obtain relevant case information for follow up investigation.

  6. Assists and supports Sheriff's investigators in sensitive field situations such as booking juveniles or taking them into protective custody; independently assists and effectively communicates with victims of violent crimes or parents of missing children by reassuring victims and witnesses, transporting them, explaining procedures and notification of case status, court dates and appearance requirements.

  7. Assists sworn staff to identify and log field evidence in compliance with search warrants and to maintain the chain of evidence; independently identifies other evidence obtained during search.

  8. May be required to testify in court regarding due diligence in attempting to locate victims and witnesses or other relevant matters.

  9. Independently initiates broadcast of wanted persons, stolen/recovered property and vehicles.

  10. Independently develops and administers photo line-ups for suspect identification fieldwork.

  11. Interprets laws, code books, policies and procedures and provides explanations to affected persons.

  12. Prepares and delivers documents for D.A. prosecution.

  13. Composes crime and related reports regarding findings and investigation analysis.

MINIMUM QUALIFICATIONS

Thorough Knowledges of

Criminal justice system and local law enforcement agencies and information resources including manual and automated record keeping systems.

Organization and functional responsibilities of a Sheriff-Coroner Department.

Criminal justice records security maintenance and laws relating to confidentiality, access, dissemination and use.

Dependent on assignment, specific codes, laws, ordinances and procedures associated with special crime details.

General Knowledges of

Basic laws, ordinances and procedures associated with the operation of the criminal justice system.

Resources available to research public records.

Interview techniques.

Laws pertaining to booking and releasing suspects; search and seizure; collection, process and release of personal property and evidence; crime and related law enforcement reporting procedures.

Procedures for case submission to District Attorney's Office for prosecution.

Ability to

Use appropriate judgment to independently make immediate field decisions.

Use initiative to develop leads and to research case information.

Obtain and accurately record detailed information through field and office interviews; make and record thorough, accurate observations based on knowledge and experience.

Identify and evaluate information and recognize potentially useful material for further investigation, use appropriate judgment to recommend or take follow up action.

Remain calm and use discretion in potentially volatile field contacts.

Effectively communicate with a variety of people such as court officials, peace officers, attorneys, victims, witnesses and suspects in a variety of situations and environments.

Prepare clear, concise reports.

Testify in court.

Be creative in developing logical reasons for contacting persons to obtain information they prefer to keep secret.

Persuade persons to reveal necessary personal or confidential information.

Maintain confidentiality of information and documents.

Learn and use laws and procedures particular to assigned detail.

Operate a motor vehicle or use another County approved means of transportation.

Keyboard to access information from teletype and other automated equipment.

Some assignments may require incumbents to occasionally work irregular duty assignments at night and on weekends.

Experience

Two years experience in a criminal justice agency which would demonstrate application of the knowledges and abilities indicated above, including six months experience in criminal justice records systems activity.

College-level education in law enforcement or a closely related field may be substituted for up to six months of the required experience, excluding records activity experience, at the rate of three semester units for one month of experience.

RM:dth

Classifications

County of Orange
Class Code: 6544
Established: 8-21-84

INVESTIGATIVE ASSISTANT/POLYGRAPH EXAMINER

DEFINITION

Under general supervision to administer the more routine polygraph examinations; to record, interpret and analyze responses; to electronically record examination sessions with video and audio recording equipment; to perform a variety of non-hazardous law enforcement field investigative support work; and to do other work as required.

CLASS CHARACTERISTICS

This class is distinguished from the Investigative Assistant II by the extensive use of polygraph instruments and audio and video recording equipment. When not engaged in polygraphy duties, the Investigative Assistant/Polygraph Examiner performs work equivalent to that of an Investigative Assistant II. Incumbents do not participate in arrests or criminal enforcement action against persons or property.

This class is distinguished from the Investigator/Polygraph Examiner in that the Investigator/Polygraph Examiner performs the more difficult and complex examinations.

EXAMPLES OF DUTIES

  1. Administers polygraph examinations to persons: suspected of fraudulently applying for or receiving welfare aid, involved in questions of paternity and to other persons as assigned. Establishes and maintains rapport with test subjects in order to insure valid responses; reviews and interprets responses as recorded by polygraph instruments; may testify in court on results and conclusions of polygraph examinations.

  2. Analyzes reports of investigative assistants to develop proper lines of questioning; participates in conferences with attorneys, investigators, probation officers and other officials.

  3. Logs, files and indexes test results, tape recordings and reports of examinations conducted; prepares detailed records and reports.

  4. Interviews witnesses and dependent children; researches records; collects and preserves evidence; serves criminal subpoenas and civil process.

MINIMUM QUALIFICATIONS

Special Requirement

Must pass a background investigation.

Must not have been convicted of a felony.

License Required

Possession of a valid California Driver License, Class 3 or higher by date of appointment.

Thorough Knowledge of

The principles, practices and techniques involved in polygraph examinations.

Operation and minor maintenance of polygraph equipment, electronic recording and video equipment.

Interviewing techniques.

General Knowledge of

Methods, techniques and regulations applicable to collection activities.

Laws on civil procedure and rules of evidence.

Ability to

Perform polygraph examinations and interpret results.

Develop individual lines of questioning for use in polygraph examinations.

Establish and maintain a rapport with test subjects.

Gather, assemble and analyze facts and evidence; understand and apply laws, rules and regulations.

Prepare comprehensive, detailed reports.

Experience/Education

Two years of full-time experience as a polygraph examiner.

OR

Two years of full-time experience as an Investigative Assistant in the District Attorney’s Office with completion of a course of instruction for Polygraph Examiners licensed under the California Department of Education or equivalent (i.e., those courses in Polygraph Examination taught by a government agency) and a minimum of 100 examinations of supervised internship.

OR

Any combination of education and experience which would demonstrate the knowledges and abilities listed above.

JC:rb

10-07-98

Classifications

County of Orange
Class Code: 6531
Previous Revision: 4-24-09
Title Change: 11-10-95

INVESTIGATIVE COMMANDER, DISTRICT ATTORNEY

DEFINITION

Under general direction, to organize, direct, coordinate and assign the activities of several investigative units in the Criminal Division of the District Attorney’s Office; to personally supervise special projects and conduct sensitive investigations; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents of positions in this class are responsible to an Assistant Chief Investigator for the coordination and efficiency of several investigative units within a division of the Investigation Bureau. They have administrative responsibility for complex major functions within their divisions and direct the daily activities of investigative units through subordinate supervisors.

EXAMPLES OF DUTIES

  1. Plans, directs and assigns investigations to investigation units; reviews and analyzes cases, both as initial investigation reports and in final disposition form; coordinates the flow of work between units; may personally conduct Grand Jury and other special or difficult investigations; prepares detailed comprehensive reports and records, appears in court to testify as to the particulars of an investigation and the nature of evidence.

  2. Coordinates resolutions of investigative and legal problems with attorneys, subordinates and other agencies; consults with attorneys and assists in the negotiation of case dispositions prior to trial by presenting evidence and investigation conclusions; establishes and maintains liaison and coordinates investigative activities with other law enforcement agencies, Department of Social Services, Probation Department and other County, State and Federal agencies.

  3. Establishes and interprets new policies and procedures affecting areas of responsibility; assists the Chief and Assistant Chief Investigators in the establishment of departmental policies; assists in the selection and training of staff; personally instructs subordinates in laws and technique of criminal investigations; conducts staff meetings; assumes the duties of an Assistant Chief Investigator as directed.

MINIMUM QUALIFICATIONS

Special Requirement
Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Investigator.

Possession of a valid California Driver License by date of appointment.

General Knowledge of
Principles of organization, administration, supervision and training; the authority and procedures of a District Attorney’s Investigation Bureau; criminal law including laws of arrest, search and seizure, rules of evidence, failure to provide, welfare fraud and related laws including civil procedure and courtroom procedures; principles and practices of criminal investigation, including techniques of interrogation and interviewing commercial and property laws and credit transactions and the legal procedure to enforce payment of funds due the County; methods and use of scientific investigative equipment; general office procedures.

Ability to
Plan, administer and coordinate the work of several investigative units to obtain maximum efficiency; assign, instruct and supervise sworn peace officers and civilian subordinates; establish, supervise and personally conduct training programs in failure to provide, civil procedure, welfare fraud, criminal investigation techniques and use of scientific investigative equipment.

Gather, assemble, analyze and evaluate facts of evidence to draw logical conclusions and to make sound recommendations; prepare, review and evaluate comprehensive investigative and other reports; perform difficult and highly confidential investigations using modern investigative techniques and procedures; obtain information through interview and interrogation; establish and maintain effective working relationships with other agencies, officials and the general public; care for and use firearms skillfully.

Experience
Four years of investigative experience with the Orange County, District Attorney’s Office, including one year in a supervisory capacity.

Education
Bachelor’s degree in Criminal Justice, Sociology, Public Administration, Business Administration or related field is preferred.

Classifications

County ofOrange
Class Code: 6518

Administrative Revision: 4-13-06
Retitled and Revised from
Investigative Technician I-District Attorney: 3-11-88
Established: 1-25-83

INVESTIGATIVE TECHNICIAN I

DEFINITION

Under general supervision, to operate and install specialized audio and video transmission and tape recording equipment and photographic cameras for suspect surveillance in criminal investigations; to design and adapt such equipment for investigative requirements; to instruct investigators in field operation of equipment; and to do other work as required.

CLASS CHARACTERISTICS  

Duties of this two-position class typically involve the exercise of detailed technical knowledge of the operation, capabilities and field application of a wide variety of highly specialized audio and video transmitters, receivers, tape recorders, tape duplicating equipment and photographic cameras used for suspect surveillance and/or developing evidence in criminal investigations. Field operation is usually performed under discreet and adverse conditions without sacrificing the essential evidential quality of pictures or recordings. The incumbent serves as a resource of technical knowledge and expertise to law enforcement personnel and local police agencies in the use of highly sophisticated electronic and photographic surveillance equipment. Responsibility for product quality is reviewed in terms of effectiveness of contribution to criminal investigation.

EXAMPLES OF DUTIES

1.        Receives requests for equipment and/or services for specific field assignments from Investigative Technician II – law enforcement personnel or investigative personnel and various local law enforcement agencies; reviews and analyzes case information and anticipated field conditions; determines equipment requirements; selects, designs, assembles and adapts equipment for the specific assignment; instructs investigators on equipment operation and monitoring; installs and conceals equipment on person of investigator, in vehicles or at stationary locations.

2.        In the field under discreet and frequently adverse lighting and sound conditions, takes photographs and sound and videotape recordings of criminal suspects and activities for investigative or court evidence; monitors equipment to insure proper functioning; instructs and directs investigative personnel participating or assisting in equipment operation and monitoring; may photograph or videotape scenes of crimes or police related shootings for training purposes.

3.        Edits and duplicates audio and video tape recordings; enhances sound and picture quality with duplicating equipment; selects duplicating equipment compatible with original recorded material; determines priorities and schedules duplicating according to needs of investigators and attorneys; determines need for special processing and mounting of photographic film and instructs processing personnel; may appear in court to operate playback and projection equipment and testify as an expert witness to establish authenticity and admissibility of recorded material; may take suspect identification or public relations pictures and operate motion picture projectors.

4.        Assists in the evaluation of new technical developments in surveillance equipment for applicability to criminal investigations; oversees field testing and trains investigators in operation of new types of equipment; prepares requisitions for new equipment and supplies.

5.        Stores and controls equipment and supplies; maintains associated records; lends out equipment to law enforcement personnel and local police agencies and instructs personnel in equipment operation; maintains equipment and makes adjustments and minor repairs; assists in audits and inspections of equipment; coordinates maintenance, repair and exchange of equipment with vendors and other contract firms; by automobile, transports equipment to and from field locations, training sites, courtrooms, borrowing agencies and contract firms; may coordinate and or perform maintenance and minor repair of County-issued firearms.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The operation and capabilities of a wide variety of specialized electronic audio and video transmission, recording and duplicating equipment and photographic cameras used for suspect surveillance and developing evidence in criminal investigations.

General Knowledge of

Principles, methods, techniques, tools, instruments and equipment used in the installation, maintenance, adjustment and minor repair of the above described equipment.

Sources of repair, supply and technical information regarding the above equipment.  

Some Knowledge of

Criminal investigation procedures including suspect surveillance.

Ability to  

Operate a wide variety of electronic audio and video transmission, recording and duplicating equipment and photographic cameras used for suspect surveillance and developing evidence in criminal investigations.

Use various tools, instruments and equipment to install, maintain, adjust and make minor repairs to the above equipment.

Read and understand complex technical publications including text, illustrations, schematics and diagrams.

Define and analyze problems and develop logical conclusions.

Implement work assignments, subject to frequently changing and conflicting demands and priorities, under minimal supervision.

Write detailed and concise reports and records, using specialized technical terminology.

Speak clearly and concisely and explain detailed technical information to nontechnical audiences.

Learn minor maintenance and repair and safe handling of firearms.

Use a County-approved means of transportation to travel to various work locations.

Experience

Two years of experience which demonstrate possession of the above knowledge and abilities. Such experience may include, but is not limited to, law enforcement, civilian technical support to law enforcement personnel, or private investigation, any of which has involved selecting, setting up and operating cameras, radio transmitters and receivers, tape recorders and other photographic and electronic equipment for discreet surveillance of subjects, and operating sound and videotape editing and duplicating equipment. Education or training which demonstrates the above knowledge and abilities may be substituted for up to one year of the required experience, at the rate of three college semester units for one month of experience or one hour of training for one hour of experience.

Special Requirement

Applicant must not have been convicted of any felony and pass a background investigation to the satisfaction of Orange County law enforcement agency.

Classifications

County ofOrange
Class Code: 6520
Established: 3-11-88

Administrative Revision: 4-13-06
Retitled and Revised from
Investigative Technician II-District Attorney

INVESTIGATIVE TECHNICIAN II

DEFINITION

Under direction, to plan, organize and provide technical direction for the application of a wide variety of electronic, microscopic and optical equipment used for suspect surveillance and developing audio/video evidence in criminal investigations; to design and adapt such equipment for investigative requirements; to operate sophisticated technical equipment performing a wide variety of specialized tasks in surveillance and forensic analysis; to provide expert testimony in court; and to do other work as required.

CLASS CHARACTERISTICS

This is the lead class in a two-class series. The incumbent has program responsibility for technical equipment services used in agency criminal investigations. Duties of this position typically involve the exercise of detailed technical knowledge of the operation, capabilities and application of a wide variety of highly specialized audio, video and computerized equipment such as transmitters, receivers, tape recorders, tape duplicating and filtration equipment, photographic cameras, audio spectrum analyzers and video micrometers. The incumbent serves as a resource of technical knowledge and expertise to the equipment. Work is performed with considerable independence and responsibility for product quality is reviewed in terms of effectiveness of contribution to criminal investigations.

EXAMPLES OF DUTIES

1.        Receives requests for equipment and/or services for specific field assignments from investigative personnel and various local law enforcement agencies; reviews and analyzes case information and anticipated field conditions; determines equipment requirements; assigns to Investigative Technician I or personally selects, designs, assembles and adapts equipment for the specific assignment; instructs investigators on equipment operation and monitoring; installs and conceals equipment on person of investigator, in vehicles or at stationary locations.

2.        Using highly specialized electronic and microscopic equipment, performs forensic analysis and filtration of audio and/or video tape recorded evidence; performs forensic tape analysis to determine originality and authenticity of content; using indicated original tape recorder, creates test recording; compares magnetic striae and tape function signatures (start, stop, pause, record) of purported original recording to test recording; uses critical listening techniques to verify continuity of conversation; performs waveform analysis and magnetic pattern examination of purported original recording and test recording to identify anomalies; reduces background and extraneous noises using digital filters to enhance sound quality of audio tape recordings.

3.        Develops long range plans and objectives for the use of electronics equipment in criminal investigations; evaluates new technical developments in surveillance, filtration and forensic equipment; consults with and assists local, state and federal law enforcement agencies to provide and exchange technical information and assistance; selects and designs the interface of audio/video systems including filtration, editing and duplicating equipment; oversees field testing and trains investigators in the operation of new types of equipment; prepares budget recommendations and requisitions for new supplies and equipment.

4.        Appears in court to provide technical advice to attorneys during cross examination with respect to audio, video and optical findings; evaluates expert testimony of defense and proposes cross examination strategy; provides testimony as an expert witness; demonstrates laboratory findings using playback and projection equipment and visual aids.  

5.        Produces training material for legal investigative staff; with assistance of subject matter experts, writes, directs, edits and distributes audio and video training recordings to the county law enforcement agencies and local police agencies; sets up location or studio shots; photographs or video tapes training exercises; develops resource library of standardized training films.

6.        In the field under discreet and frequently adverse lighting and sound conditions, takes photographs and sound and video tape recordings of criminal suspects and activities for investigative evidence; monitors equipment to insure proper functioning; instructs and directs investigative personnel participating or assisting in equipment operation and monitoring.

MINIMUM QUALIFICATIONS

Thorough Knowledge of

The operation and capabilities of a wide variety of specialized electronic, microscopic and optical equipment used for suspect surveillance and developing audio/video evidence in criminal investigations.

Criminal investigation procedures using the above equipment, including suspect surveillance.

General Knowledge of

Principles and techniques of effective program planning, supervision and equipment budgeting and purchasing procedures.

Principles, methods, techniques, tools, instruments and equipment used in the installation, maintenance, adjustment and minor repair of the above described equipment.

Sources of repair, supply and technical information regarding the above equipment.

Ability to

Initiate, plan and implement technical support to investigative staff for the purpose of gathering and developing evidence, subject to frequently changing and conflicting demands and priorities, under minimal direction.

Operate a wide variety of specialized electronic, microscopic, optical and computerized equipment used for suspect surveillance and developing evidence in criminal investigations.

Write, direct, edit and distribute training video/audio tapes.

Appear in court as an expert witness with respect to audio, video and optical findings; evaluate expert testimony of defense and propose cross examination strategy.

Speak clearly and concisely and explain detailed technical information to nontechnical audiences.

Use various tools, instruments and equipment to install, maintain, adjust and make minor repairs to the above equipment.

Read and understand complex technical publications including text, illustrations, schematics and diagrams.

Define and analyze problems and develop logical conclusions.

Write detailed and concise reports and records, using technical terminology.

Use a County-approved means of transportation to travel to various work locations.

Experience

Five years of experience which demonstrates possession of the above knowledge and abilities, including at least two years in law enforcement, civilian technical support to law enforcement personnel, or private investigation, any of which has involved: the filtration and forensic analysis of audio/video tape recordings; selecting, setting up and operating cameras, radio transmitters and receivers, tape recorders and other photographic and electronic equipment for discreet surveillance of subjects; and operating sound and videotape editing and duplicating equipment.

Education or training related to the above knowledge and abilities may be substituted for up to one year of the required experience (excluding the two required years mentioned above), at the rate of three college semester units for one month of experience or one hour of training for one hour of experience.

OR

Three years as an Investigative Technician I - for the County of Orange.

Special Requirement

Applicant must not have been convicted of any felony and must pass a background investigation to the satisfaction of Orange County law enforcement agency.

Classifications

County of Orange
Class Code: 6508PO

Administrative Revision:  10-12-07

Revised: 9-01-06

INVESTIGATOR

DEFINITION

Under general supervision, to conduct difficult investigative work involving the gathering of evidence for the apprehension and prosecution of persons suspected of committing felony and high misdemeanor crimes; and to do other work as required.

CLASS CHARACTERISTICS

Independent analysis of evidence, use of a broad scope of investigative techniques in a variety of assignments, ingenuity and necessity for independent action are characteristics of this class. Investigator positions are found in the Sheriff-Coroner Department. Incumbents may be assigned to the Hazardous Devices Squad, investigating and neutralizing dangerous materials.

EXAMPLES OF DUTIES

  1. Searches crime scene for evidence; gathers, analyzes and preserves evidence concerning crimes and complaints; takes charge of investigations at the scene of a crime giving technical supervision to patrol officers; may use specially trained dogs for detection and location of narcotics.
  2. Conducts stakeouts and performs basic intelligence work; operates technical investigative equipment such as tape recorders, cameras and electronic sound equipment.
  3. Interrogates and obtains statements from victims, witnesses, informants and suspects; develops contacts so that information may be obtained concerning crime; requests subpoenas for witnesses; arrests persons suspected of crimes or infractions; assists in arrests or special investigations as requested by other law enforcement agencies.
  4. Prepares reports of the actions taken and the findings of an investigation and/or prepares trial briefs; consults with District Attorney’s deputies on cases assigned as to the sufficiency of evidence; assists in negotiating case disposition with attorneys; appears in court to testify as to the particulars of an investigation and the nature of the evidence; as required, acts as an investigator for the Grand Jury.
  1. Prepares and processes extradition forms and appears before court regarding extradition matters where a specialized knowledge of laws pertaining to extradition and rendition is necessary; initiates actions against absent parents who fail to comply with court orders; investigates personal background of applicants for employment with the Department; conducts Internal Affairs investigations of employee misconduct; conducts investigations of qualifications of persons applying for various County licenses.
  2. May neutralize hazardous devices and substances, investigate their origin and arrange for their storage and disposal; may use specially trained dogs for detection and location of explosive devices; may conduct or aid in public information presentations regarding hazardous materials.

MINIMUM QUALIFICATIONS

Special Requirements for Peace Officer Status: Applicant must:

Be a citizen of the United States or qualify for Peace Officer status under California Government Code Section 1031.5; be at least 20 years of age; not have been convicted of a felony.

Be free from any physical, emotional or mental condition which might adversely affect exercise of peace officer powers, as determined by a licensed examining authority in accordance with California Government Code Section 1031.

Have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California high school proficiency examination.

Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner or District Attorney.

Possess a current and valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or Basic Course Waiver as of date of appointment

License Required

Possession of a valid California Driver License by date of appointment.

General Knowledge of

Methods and techniques of criminal investigation including the gathering and presentation of evidence; laws of arrest, rules of evidence and courtroom procedure; methods and use of technical investigative equipment; techniques of interviewing and interrogation.  

Ability to

Gather, assemble, analyze and evaluate facts and evidence, draw logical conclusions and make sound recommendations; obtain information through interview and interrogation; prepare clear, concise, comprehensive reports; work effectively with a variety of law enforcement agencies; operate various technical investigative equipment.

Use firearms skillfully; operate police vehicles and other equipment under a variety of adverse field conditions; pass a medical examination for peace officers whose duties demand top physical fitness and agility and/or carry out a conditioning program to maintain good fitness; subdue and restrain a subject resisting arrest with due concern for safety of prisoner, bystanders and self.

Experience

Sheriff-Coroner

Two years of experience as a law enforcement officer in a civilian agency.

Classifications

County of Orange
Class Code: 6505, 6506
Administrative Revision: 2-21-89
Previous Revision: 4-8-88

INVESTIGATOR SERIES

Class Code

Class Title

6505

Investigator I

6506

Investigator II

DEFINITION

Under supervision to serve warrants for failure to appear and other offenses, issued by the Municipal and Superior Courts; to investigate criminal history and current location of wanted persons through record searches, interviews and stakeouts; to interview wanted persons, search premises and make arrests; to investigate criminal evidence incidentally observed during searches; to investigate crimes committed in court buildings; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents perform various investigative functions for the Sheriff’s Department, mainly involving location and apprehension of persons charged with various offenses who have failed to attend scheduled court hearings or provide bail.

Tact and judgment are required to secure cooperation of frequently hostile and resistant defendants and interviewees, determine probable cause to enter and search premises and determine whether to defer or effect an arrest.

Investigator I’s are appointed by temporary promotion for a maximum of two years. They work under close supervision and training from experienced Investigator II’s and perform with increasing independence as they gain investigative experience.

Investigator II’s are permanently appointed and are responsible for closely supervising and training temporarily promoted Investigator I’s, and for ensuring that policies and procedures and professional standards are followed in the conduct of field investigations and contacts with witnesses, informants, defendants and other involved persons. They work as partners with Investigator I’s and function as lead investigators in the conduct of field investigations.

EXAMPLES OF DUTIES

  1. Both classes: reviews and evaluates bench warrants and other warrants received from Municipal and Superior Courts, regarding original charges against named defendants; reviews criminal records of any defendant charged with an especially serious felony; interviews friends, neighbors and associates of defendant to determine location or verify presence at business or residence; inspects residence or work location and may secure assistance from communications dispatcher to verify defendant’s presence; may force entry as dictated by circumstances and Investigator’s determination of probable cause and in accordance with law; questions co-residents and searches premises to locate and apprehend defendant; interviews defendant regarding circumstances of failure to appear in court; may either defer or effect arrest depending on defendant’s original charged offense and degree of cooperation; transports and books arrestees to County Jail; may secure and coordinate assistance of other law enforcement agencies in the above procedures; collects bail below legal maximum from defendants; seizes criminal evidence such as drugs or weapons found during search for defendants; books such evidence to criminalistics laboratory and books defendant on additional charge; may conduct background investigations of prospective new hires.
  2. Investigator II: trains newly appointed and/or temporarily promoted investigators and acts as lead Investigator in field assignments; plans daily route and determines which calls require one Investigator or a two or three-person team depending on assessment of defendant’s likelihood to resist arrest or attempt escape; maintains custody of physical evidence seized and oversees destruction of such evidence in finished cases, including weapons and drugs; testifies in court regarding circumstances of investigations and arrests; prepares reports, log sheets and work statistics; may accompany felony prisoners in transit on extraditions; investigates crimes committed in court buildings by inmates in custody or by litigants or other persons; interviews bailiffs, attorneys, jailers, inmates, court employees and other witnesses; collects physical evidence, prepares reports and coordinates further investigation with District Attorney staff; conducts internal affairs investigations as assigned.

MINIMUM QUALIFICATIONS

Knowledges

Investigator I: Some Knowledge of

Investigator II: General Knowledge of

Methods and techniques of criminal investigation, particularly with regard to tracing and apprehending fugitives from justice, including interviewing, interrogation and gathering and preserving physical evidence; rules of evidence and laws of arrest; policies and procedures of the Orange County Sheriff’s Department regarding warrant service.

Ability to (Both Classes )

Gather, assemble, analyze and evaluate facts and evidence, to draw logical conclusions, and to make sound recommendations; obtain information through interview and interrogation; and prepare clear, concise, comprehensive reports.

Establish and maintain effective working relationships with others; use firearms skillfully; and pass a medical examination for peace officers whose duties may demand exceptionally high physical fitness and agility.

(Investigator II Only): Instruct, train and evaluate inexperienced investigators in procedures and techniques of warrant service investigations.

Experience

Investigator I: Two years as an Orange County Deputy Sheriff.

Investigator II: One year as an Investigator I or equivalent warrant service experience with general California Peace Officer authority.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Deputy Marshal II.

Classifications

County of Orange
Class Code: 6505, 6506
Administrative Revision: 2-21-89
Previous Revision: 4-8-88

INVESTIGATOR SERIES

Class Code

Class Title

6505

Investigator I

6506

Investigator II

DEFINITION

Under supervision to serve warrants for failure to appear and other offenses, issued by the Municipal and Superior Courts; to investigate criminal history and current location of wanted persons through record searches, interviews and stakeouts; to interview wanted persons, search premises and make arrests; to investigate criminal evidence incidentally observed during searches; to investigate crimes committed in court buildings; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents perform various investigative functions for the Sheriff’s Department, mainly involving location and apprehension of persons charged with various offenses who have failed to attend scheduled court hearings or provide bail.

Tact and judgment are required to secure cooperation of frequently hostile and resistant defendants and interviewees, determine probable cause to enter and search premises and determine whether to defer or effect an arrest.

Investigator I’s are appointed by temporary promotion for a maximum of two years. They work under close supervision and training from experienced Investigator II’s and perform with increasing independence as they gain investigative experience.

Investigator II’s are permanently appointed and are responsible for closely supervising and training temporarily promoted Investigator I’s, and for ensuring that policies and procedures and professional standards are followed in the conduct of field investigations and contacts with witnesses, informants, defendants and other involved persons. They work as partners with Investigator I’s and function as lead investigators in the conduct of field investigations.

EXAMPLES OF DUTIES

  1. Both classes: reviews and evaluates bench warrants and other warrants received from Municipal and Superior Courts, regarding original charges against named defendants; reviews criminal records of any defendant charged with an especially serious felony; interviews friends, neighbors and associates of defendant to determine location or verify presence at business or residence; inspects residence or work location and may secure assistance from communications dispatcher to verify defendant’s presence; may force entry as dictated by circumstances and Investigator’s determination of probable cause and in accordance with law; questions co-residents and searches premises to locate and apprehend defendant; interviews defendant regarding circumstances of failure to appear in court; may either defer or effect arrest depending on defendant’s original charged offense and degree of cooperation; transports and books arrestees to County Jail; may secure and coordinate assistance of other law enforcement agencies in the above procedures; collects bail below legal maximum from defendants; seizes criminal evidence such as drugs or weapons found during search for defendants; books such evidence to criminalistics laboratory and books defendant on additional charge; may conduct background investigations of prospective new hires.
  2. Investigator II: trains newly appointed and/or temporarily promoted investigators and acts as lead Investigator in field assignments; plans daily route and determines which calls require one Investigator or a two or three-person team depending on assessment of defendant’s likelihood to resist arrest or attempt escape; maintains custody of physical evidence seized and oversees destruction of such evidence in finished cases, including weapons and drugs; testifies in court regarding circumstances of investigations and arrests; prepares reports, log sheets and work statistics; may accompany felony prisoners in transit on extraditions; investigates crimes committed in court buildings by inmates in custody or by litigants or other persons; interviews bailiffs, attorneys, jailers, inmates, court employees and other witnesses; collects physical evidence, prepares reports and coordinates further investigation with District Attorney staff; conducts internal affairs investigations as assigned.

MINIMUM QUALIFICATIONS

Knowledges

Investigator I: Some Knowledge of

Investigator II: General Knowledge of

Methods and techniques of criminal investigation, particularly with regard to tracing and apprehending fugitives from justice, including interviewing, interrogation and gathering and preserving physical evidence; rules of evidence and laws of arrest; policies and procedures of the Orange County Sheriff’s Department regarding warrant service.

Ability to (Both Classes )

Gather, assemble, analyze and evaluate facts and evidence, to draw logical conclusions, and to make sound recommendations; obtain information through interview and interrogation; and prepare clear, concise, comprehensive reports.

Establish and maintain effective working relationships with others; use firearms skillfully; and pass a medical examination for peace officers whose duties may demand exceptionally high physical fitness and agility.

(Investigator II Only): Instruct, train and evaluate inexperienced investigators in procedures and techniques of warrant service investigations.

Experience

Investigator I: Two years as an Orange County Deputy Sheriff.

Investigator II: One year as an Investigator I or equivalent warrant service experience with general California Peace Officer authority.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Special Requirement

Applicant must meet all requirements for peace officer status that are mandated by the California Government Code and Peace Officer Standards and Training (P.O.S.T.) regulations for the class of Deputy Marshal II.

Classifications

County of Orange
Class Code: 6548
Revised and Title Changed: 12-01-87
From: Investigator Trainee, SSA
Previous Revision: 1-07-87

INVESTIGATOR TRAINEE, WELFARE FRAUD

DEFINITION

Under supervision, to learn to conduct investigations relating to suspected fraudulent receipt or application for public assistance in order to obtain and present facts and evidence to support administrative action or prosecution; and to do other work as required.

CLASS CHARACTERISTICS

This is the entry level of the Investigator, Welfare Fraud series. Incumbents work in a training status to develop the specialized knowledge and proficiency required for the higher class, Investigator, Welfare Fraud. Promotion to the next higher level is based on satisfactory work performance and management’s recommendation. Incumbents must meet the performance standards for promotion and obtain a P.0.S.T. Basic Certificate within one year or they will be terminated, or if applicable, returned to their former class. Work production standards are increased and the degree of supervision gradually decreased as the trainee approaches the qualifications of Investigator. Incumbents are expected to quickly learn State, County and Agency regulations related to welfare fraud, legal restrictions on investigations and the methods and procedures employed to conduct welfare fraud investigations. Law enforcement duties such as search and arrest are performed by Investigators in the District Attorney Family Support Division.

EXAMPLES OF DUTIES

  1. Learns to conduct investigations of persons suspected of fraudulently receiving or applying for welfare aid.
  2. Locates and interviews persons suspected of welfare fraud, absent parents and potential witnesses; learns to analyze and evaluate their testimony.
  3. Learns to interpret and explain provisions of laws, rules and regulations related to welfare fraud.
  4. Examines and reviews a variety of records to secure information concerning suspected violations of welfare laws.
  5. Contacts and interviews individuals and representatives of various business and governmental agencies.
  6. Gathers, assembles, preserves and reports facts, statements or affidavits and other evidence for use in administrative or legal action.
  7. Writes detailed reports of investigations and incidents; prepares other appropriate reports, forms and correspondence.
  8. Confers with Deputy District Attorney on trial strategy and presentation of evidence; appears in court to testify regarding investigation findings.
  9. Learns to conduct surveillance type of investigations. Learns to make arrest under controlled conditions for violations of Welfare and Institutions Code.
  10. Attends staff meetings and training sessions.

MINIMUM QUALIFICATIONS

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Experience

Three years of experience which would have applied or developed the knowledges and abilities listed as minimum qualifications. College education or training in criminal justice, or a behavior science may be substituted for up to one year of the required experience at the rate of three semester units for one month of experience and one hour of job related training for one hour of experience.

General Knowledge of

Interviewing principles and techniques.

Human behavior and motivations sufficient to gain cooperation of hostile or reticent interviewees.

Sources of information used in locating persons and information.

Some Knowledge of

Public assistance programs.

Welfare fraud detection/prevention techniques.

Principles of identification, preservation and presentation of evidence.

Investigative techniques, methods and procedures.

Ability to

Learn to interpret and effectively apply provisions of laws applicable to investigations related to suspected welfare fraud.

Conduct effective field investigations requiring tact and good judgment.

Gather, assemble and evaluate facts and evidence, reach sound conclusions and adopt an effective course of action.

Conduct effective interviews and interrogations under a variety of situations and conditions requiring varied approaches to obtain needed information.

Prepare and present correspondence and reports in effective written and oral form; write investigative reports; testify in court concerning findings of investigation.

Establish and maintain effective work relationships with staff, other governmental agencies and the general public.

Evaluate financial reports to draw conclusions as to income and size of assets.

Special Requirement

Applicant must qualify for appointment as a peace officer, i.e., must not have been convicted of any felony.

United States citizenship or qualify under provisions of California Government Code, Section 1031.5.

Graduation from high school or attainment of a satisfactory score on a G.E.D. test or California High School Proficiency Exam.

DBL:mm

9-28-99

Classifications

County of Orange
Class Code: 6550
Revised and Title Changed: 12-01-87
From: Investigator, Social Services
Previous Revision: 6-7-83

INVESTIGATOR, WELFARE FRAUD

DEFINITION

Under supervision, to conduct investigations relating to suspected fraudulent receipt of, or application for public assistance, in order to obtain and present facts and evidence to support administrative action or prosecution; and to do other work as required.

CLASS CHARACTERISTICS

Incumbents independently conduct investigations of suspected welfare fraud cases referred by Social Services staff or other agencies. Investigators, Welfare Fraud obtain accurate and sufficient documentation of evidence to support a recommendation for complaint and prosecution by the District Attorney. Law enforcement duties and investigative activities in the post complaint and trial preparation stages, such as search and arrest, are performed by Investigators in the District Attorney Family Support Division.

EXAMPLES OF DUTIES

  1. Conducts investigations of persons suspected of fraudulently receiving or applying for welfare aid.

  2. Locates and interviews or interrogates persons suspected of welfare fraud, absent parents and potential witnesses; analyzes, and evaluates their testimony.

  3. Interprets, explains and applies provisions of laws, rules and regulations related to welfare fraud.

  4. Examines, reviews and evaluates a variety of records to secure information concerning suspected violations of welfare laws; obtains search warrants for this purpose.

  5. Contacts and interviews individuals and representatives of various business and governmental agencies; develops contacts to obtain information concerning suspected violations of welfare laws.

  6. Gathers, assembles, preserves and reports facts, statements or affidavits and other evidence for use in administrative or legal action.

  7. Writes detailed reports documenting investigations to support filing of complaint; prepares other appropriate reports, forms and correspondence.

  8. Confers with Deputy District Attorney on trial strategy and presentation of evidence; appears in court to testify regarding investigative findings.

  9. Conducts surveillances; makes arrests under controlled conditions for violations of Welfare and Institutions Code.

  10. Attends staff meetings and training sessions.

MINIMUM QUALIFICATIONS

P.O.S.T. Certificate

Must possess a current P.O.S.T. Basic Certificate or P.O.S.T. Basic Investigator Certificate or Basic Course Waiver as of date of application. (P.O.S.T. Certificates not valid if over three year break in service.)

License Required

Possession of a valid California Driver license, Class 3 or higher, by date of appointment.

Experience

One year of experience as an Investigator Trainee, Welfare Fraud with Orange County; or one year experience as a welfare fraud investigator in a California County, or; two years of criminal investigative work for a law enforcement agency.

Thorough Knowledge of

Investigative techniques, methods and procedures, including interviewing and interrogation.

Rules of evidence; principles of identification, preservation and presentation of evidence; laws of arrest.

Sources of information used to obtain evidence and locate persons.

General Knowledge of

Human behavior and motivation sufficient to gain cooperation of hostile or reticent interviewees.

Ability to

Interpret and effectively apply provisions of laws applicable to investigations related to suspected welfare fraud.

Conduct effective field investigations requiring tact and good judgment.

Gather, assemble and evaluate facts and evidence, reach sound conclusions and adopt an effective course of action.

Conduct effective interviews and interrogations under a variety of situations and conditions requiring varied approaches to obtain needed information.

Prepare and present correspondence and reports in effective written and oral form; write investigative reports; testify in court concerning findings of investigation.

Evaluate financial records to draw conclusions as to income and size of assets.

Serve as team leader on cases and train less experienced investigators.

Special Requirement - Peace Officers: Per California Government Code Section 1031.

Must not have been convicted of a felony. Must pass a background investigation to the satisfaction of the hiring Agency/Department.

Be free from any physical or mental condition which might adversely effect exercise of peace officer powers and pass physical and psychological evaluation to the satisfaction of the County.

United States citizenship or qualify under provisions of California Government Code Section 1031.5.

Graduation from high school or attainment of a satisfactory score on a G.E.D. test or California High School Proficiency exam.

DBL:mm
9-28-99

Classifications

County of Orange
Class Code: 6545
Revised & Title Changed: 8-21-84
From: Investigator – Polygraph Operator
Previous Revision: March 1964

INVESTIGATOR/POLYGRAPH EXAMINER

DEFINITION

Under general supervision to administer polygraph examinations; to record, interpret and analyze responses; to electronically record examination sessions with video and audio recording equipment; to conduct criminal and other investigations; to do other work as required.

CLASS CHARACTERISTICS

This class is distinguished from the Investigator class by the extensive use of polygraph instruments and audio and video recording equipment. When not engaged in polygraphy duties, the Investigator/Polygraph Examiner performs work equivalent to that of an Investigator.

This class is distinguished from the Investigative Assistant/Polygraph Examiner class by performing the more difficult and complex criminal polygraph examinations and serving in a peace officer classification. In addition, the Investigator/Polygraph Examiner position performs as a journey-level criminal investigator when not engaged in polygraphy duties.

EXAMPLES OF DUTIES

  1. Administers polygraph examinations to felony suspects, witnesses and other persons as assigned: reviews and interprets responses as recorded by polygraph instruments; establishes and maintains rapport with test subjects in order to insure valid responses.

  2. Analyzes reports of investigators to develop proper lines of questioning; participates in conferences with attorneys, investigators, probation officers and other officials to explain polygraphy, procedures followed, test results and to provide other information as required.

  3. Logs, files and indexes test results, tape recordings and reports of examinations conducted.

  4. Testifies in court as an expert witness on results and conclusions of polygraph examinations and other investigations.

  5. Makes arrests and conducts criminal and other investigations as required.

MINIMUM QUALIFICATIONS

Special Requirements

Must pass a County-approved medical examination for peace officers whose duties demand top physical fitness and agility.

Must not have been convicted of a felony.

License Required

Possession of a valid California Driver License, Class 3 or higher, by date of appointment.

Possession of a P.O.S.T. Basic Certificate or higher; ability to obtain a California Intermediate or Advanced P.O.S.T. Certificate.

Age

Applicant must be at least 21 years of age.

Thorough Knowledge of

The principles, practices and techniques involved in polygraph examinations and modern criminal investigations.

Operation and minor maintenance of polygraph, electronic recording and video equipment.

Interviewing techniques.

Ability to

Perform polygraph examinations and interpret results.

Develop individual lines of questioning for use in polygraph examinations.

Conduct criminal and other investigations; make arrests and use firearms skillfully.

Establish and maintain rapport with test subjects.

Gather, assemble and analyze facts and evidence; understand and apply laws, rules and regulations.

Prepare comprehensive, detailed reports.

Education/Experience

Graduation from high school or attainment of a satisfactory score on G.E.D. Test.

AND

Two years of full-time experience as a law enforcement officer (PC 830.1 or equivalent) in a civilian agency with completion of a course of instruction for Polygraph Examiners licensed under the California Department of Education or equivalent (i.e., those courses on Polygraph Examination taught by other government agencies) and a minimum of 100 examinations of supervised internship.

OR

Any combination of education and experience which would demonstrate the knowledges and abilities listed above.

JC:rb

10-07-98

Classifications

County of Orange
Class Code: 0840
Title Change: 6-25-85
Established: 7-10-73

INVESTMENT TECHNICIAN, TREASURER-TAX COLLECTOR

DEFINITION

Under direction, to select suitable short term investments for County money; to execute investment transactions; to maintain investment records; to determine daily cash needs of the County; and to do other work as required.

CLASS CHARACTERISTICS

This one position class, in the office of the Treasurer-Tax Collector, reports directly to the Assistant Treasurer-Tax Collector. Within the established limits of the short term investment program and independently maintain associated financial records.

EXAMPLES OF DUTIES

  1. Invests County and special district money in bank time deposit accounts and short term government securities to assure maximum earnings; maintains required cash balances for various accounts and determines the amount of money available for investments, considers the time money will be available for investments, prevailing interest rates, types of investment and selects the appropriate investments and executes investment transactions.

  2. Prepares journal vouchers; maintains computer and/or manual accounting records of investments and records of commingled funds by entering and/or posting information for ledger and subsidiary records.

  3. Anticipates money to be paid to County and notifies banks by preparing bank deposit slips to cover monies due the County from maturing investments and interest payments.

  4. Prepares cash projection worksheets and analyzes accounts to determine cash available for investments or to meet anticipated disbursements.

  5. Makes inter-fund sale and transfer of securities to meet unexpected requests for cash from County departments and districts.

  6. Contacts banks to obtain competitive investment offers and to locate investments which will provide the most favorable terms for the County.

  7. Computes cost of investments, using adding machine, calculator and investment tables.

  8. Compiles data for investment reports and financial statements.

MINIMUM QUALIFICATIONS

General Knowledge of

Financial record keeping methods and procedures.

Methods of computing interests and discounts.

Some Knowledge of

Terms of time deposits; characteristics of treasury bills; investments offered by Federal agencies; and advantages and disadvantages of various types of short-term investments.

Standard practices and procedures associated with short-term investments; sources of investment information; and methods to execute a short-term investment transaction.

Ability to

Understand and analyze reports of short-term investment offerings.

Work rapidly and accurately while under pressure.

Understand accounting records.

Use addition, subtraction, multiplication and division to perform basic arithmetic computations rapidly and accurately.

Operate adding machine or calculator and data entry equipment. Communicate orally and in writing to exchange information.

SD:mm

4-7-99

Classifications

County of Orange
Class Code: 7989 & 7990
Established: 04-01-11

INFORMATION TECHNOLOGY APPLICATIONS DEVELOPER I (7989)
INFORMATION TECHNOLOGY APPLICATIONS DEVELOPER II
(7990)


DEFINITION

Performs professional duties pertaining to the design, development and maintenance of computer software solutions to meet business needs; analyzes, designs and develops application structures and coding; participates in application deployments; performs professional-level applications maintenance and customer support duties; analyzes, designs, develops, tests, documents and implements Intranet and Internet websites; may serve as a project lead over routine technology projects that are small or medium in size and scope, and require limited staff and resources; performs other related duties as assigned.



CLASS CHARACTERISTICS

IT Applications Developer I - This is the entry-level class in the professional IT Applications Developer series. Positions in this class are distinguished from IT Applications Developer II by the performance of less than the full range of duties assigned to the IT Applications Developer II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.

IT Applications Developer II - This is the journey-level class in the IT Applications Developer series. Positions in this class are distinguished from IT Applications Developer I by the performance of the full range of duties, which may include serving as a project lead over small to medium-sized technology projects. Incumbents at this level work under minimal direction, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific scope and requirements in order to meet assigned objectives and solve business problems.

This class is distinguished from the class of Senior IT Applications Developer because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing projects that are larger in size and scope, requiring the support of multiple staff and/or the procurement/utilization of significant resources.



EXAMPLES OF DUTIES

Both Class Levels

  1. Communicates with application users as well as other technology staff in order to analyze and define application requirements; designs and writes computer applications using various computer languages and/or database platforms; writes, revises and maintains code for application development, enhancement or modification using programming logic, scripts and documentation.
  2. Writes application design specifications and documentation based on flow diagrams, schematics, file structures, reports, forms and menus to meet the desired output and performance requirements.
  3. Designs and executes application testing plans to validate functionality; tests, troubleshoots and de-bugs programs using appropriate technology tools; resolves programming issues; refines data and formats final products.
  4. Coordinates design, development, implementation and testing processes with other technology staff to implement application design specifications.
  5. Designs, develops, implements and maintains websites, including a variety of scripting, navigation, search, content management, graphics design, user interfaces, security and audio/visual streaming.
  6. Monitors and analyzes website/system volume capacities; monitors and analyzes traffic patterns; monitors and tests website functionality to ensure optimal performance for end users; implements performance improvements and/or site expansion.
  7. Customizes third-party off-the-shelf software to meet County needs and standards.
  8. Coordinates program and/or system development activities with vendors as required; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details.
  9. Provides professional support and troubleshooting assistance to customers pertaining to applications-related matters; investigates, troubleshoots, evaluates and resolves application function problems.
  10. Conducts online, group and/or one-on-one training sessions with application users and/or technology staff in order to provide information on application functions; designs and prepares training materials.
  11. Performs other related duties as assigned.

IT Applications Developer II

In addition to the duties listed above:

  1. Works on application development projects of greater size and complexity than an IT Application Developer I.
  2. Provides recommendations for improving hardware and/or software in order to accomplish business goals; recommends and/or implements system adjustments to maximize application performance
  3. May provide more advanced professional support for applications-related projects that are medium in size and scope. Helps develop and monitor project budgets and resources; assists in monitoring vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; works with other IT disciplines to ensure system integration; designs and implements project testing and quality assurance processes.
  4. Develops website navigation and application frameworks; creates database connections; ensures compliance of web pages and sites with County policies and procedures.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Information technology hardware and software similar to that used by the hiring department.
  • Principles, methods and techniques used in designing, developing, and testing business applications and websites.
  • The application development lifecycle and design principles using flowcharting techniques and prototype development tools.
  • Current industry standard application and web development languages and technologies used in the Department.
  • Current industry standard graphical user interface development programs and tools used in the department.
  • Methods and techniques of evaluating business requirements to provide technology solutions.
  • General operational characteristics of local and wide area network systems.
  • Principles and practices of customer service in an information technology environment.
  • Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Perform professional level applications development duties, including programming, maintaining, troubleshooting and repairing various application structures and websites.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Develop, maintain, test and troubleshoot program structures, flow charts, layouts and screens using standard technologies and tools.
  • Read and interpret source code from commonly used programming languages; develop a working knowledge of new programming languages.
  • Communicate technical information to a wide variety of users.
  • Troubleshoot and repair a variety of application issues using appropriate testing methods and tools.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both verbally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


IT Applications Developer I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


IT Applications Developer II:

Experience: Two years of experience that is comparable to a County of Orange IT Applications Developer I

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.
Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Series Established: 12-03-10

IT BUSINESS ANALYST MANAGER
(Administrative Manager I)

DEFINITION

Manages and/or performs advanced professional duties pertaining to the identification of client business needs and the development of technology solutions to resolve complex business problems; manages multiple projects with responsibility for meeting identified requirements and assigning, directing and monitoring the work of subordinate professional staff; meets with clients to elicit and document business, organizational and/or operational requirements and to identify system changes that are needed in order to respond to regulatory requirements, resolve application problems, and/or to improve business efficiency and effectiveness; serves in a facilitator and liaison capacity to combine business expertise in one or more program and/or functional areas with information technology to analyze and translate departmental business requirements into system deployments; and performs other related duties as assigned.



DISTINGUISHING CHARACTERISTICS

This is the advanced journey-level class in the IT Business Analyst series.  Incumbents work under general direction, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary.  This class is distinguished from the class of Senior IT Business Analyst because this is the fully certified level and incumbents in this class may perform management and/or advanced professional duties that include coordinating, administering or managing multiple projects that are larger in size and scope, requiring the support of multiple staff and/or significant resource management.



EXAMPLES OF DUTIES

  • Manages professional information technology staff within an assigned work unit; schedules and assigns work; distributes resources; provides direction and guidance regarding processes and procedures; monitors staff work and work products to help meet unit goals and objectives; may provide input to or write employee performance reviews.
  • May manage complex business analysis projects that are large in size and broad in scope, requiring the support of multiple diverse staff; develops and monitors project budgets and resources; monitors and manages vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; manages the use of project resources based on project specifications; designs and directs project testing and quality assurance processes.
  • Consults with functional unit management and personnel to identify, analyze, define and document complex business system changes needed in order to respond to regulatory requirements, resolve application problems, and/or improve the efficiency and effectiveness of business processes; identifies current operational procedures and problems; defines input and output requirements and levels of systems access; captures information using interviews, questionnaires, observation, document review and/or other methods.
  • Coordinates and facilitates meetings with users, information technology staff, management, consultants, and/or others as needed to review, discuss, validate and prioritize requested system changes; provides input and recommendations regarding current and proposed business practices and the options for translating such practices into effective system deployments.
  • Performs complex gap/fit analyses and application assessments to identify potential system development and/or modification needs; reviews hierarchical logic charts, software requirements/specifications and procedure manuals to identify application linkages and relationships and determine the broad impact of proposed changes; prepares business rules and specifications.  Defines as-is and to-be process and/or system workflows.
  • Reviews and analyzes legislation, regulations, policies procedures, data audits, reports/logs, and/or other documents to define business process and/or application problems; analyzes computer and/or data error information.
  • Develops and proposes system solutions; reviews proposals with stakeholders and seeks/obtains approval for implementation; communicates proposals to technology staff through programming service requests that provide detailed technical information regarding the specific application changes that are needed.
  • Performs and/or coordinates system testing process in a non-production environment; designs and performs comprehensive application test cases and scenarios to determine the impact and quality of program modifications; ensures that test cases and scenarios address the impact of the changes on all linked applications, pages and fields; documents test results.
  • May develop and provide training to system users regarding new or modified business systems.
  • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  • Performs other related duties as assigned.



MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles of management, including how to train and motivate staff.
  • Project management principles and techniques including project budgeting, quality assessment and control and resource management.
  • Advanced methods of eliciting, analyzing and documenting business requirements and processes.
  • The business system development lifecycle and related methodologies.
  • Advanced principles and practices of business application development.
  • Business application troubleshooting.
  • Advanced techniques for identifying and defining logical relationships among data, processes or events.
  • Advanced interviewing techniques.
  • Business case analysis and process modeling.
  • Quality management and testing
  • Technical writing: audience analysis, document design, understanding institutional structures, standards and styles.
  • Develop and use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams and implementation diagrams.
  • Unified Modeling Language (UML) and it’s use to specify, visualize, construct, and document the artifacts of software systems and business models
  • Fundamental computer concepts, networks and communications, operating systems, relational databases, the Internet and World Wide Web, software programming concepts, IT based supply chain management, enterprise resource planning, customer relationship management and evaluating commercially available software solutions.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.

Ability to:

  • Manage and motivate staff effectively.
  • Assign, direct, and lead the work of others.
  • Coordinate and administer complex information technology projects; plan and schedule the work of assigned project team members to accomplish project goals.
  • Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications that can be successfully executed by Information Technology teams.
  • Identify opportunities for business process and system improvements.
  • Develop innovative and effective solutions for complex issues.
  • Define and validate the business functional requirements in the initial project management phase in order to reduce change and rework during development and implementation.
  • Explore ways to reduce product and process life cycles by identifying and removing process redundancies, identifying opportunities for automation, taking advantage of economies of scale, and other means.
  • Increase business process efficiency and use IT solutions to lead to substantial cost savings.
  • Evaluate costs and determine benefits associated with the development of an IT solution.
  • Work well independently and within a team.
  • Exceptional planning and organizational skills
  • Make sound business decisions based on limited, complex or contradicting information.
  • Present to, and discuss information with, a wide variety of audiences.
  • Develop and make well-organized and effective oral presentations.
  • Test and troubleshoot routine application problems/changes and recommend/implement solutions.
  • Respond appropriately to customer service requests.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Use analysis, synthesis, and positive inquiry to approach individual and organizational problems, develop and evaluate objectives, and assess likely consequences.
  • Employ Business Process Improvement (BPI) structured methodology (incremental process improvements and soft skills necessary to effectively implement and institutionalize change).
  • Perform gap analysis activities.
  • Primary and key liaison between business and information technology functions within the organization.
  • Support user acceptance and business process testing.
  • Resolve problems and issues that may arise.
  • Communicate effectively both in orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

Education/Experience:

Two years of experience directly related to the competencies and attributes noted above. A bachelors degree in a related area of study may substitute for the required experience. 

College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience.

College level education or training beyond a bachelor degree, which is directly related to the competencies and attributes required of a position, may be substituted for up to an additional year of required experience at the rate noted above.

Special Requirements:  Depending upon assignment, demonstrated professional level experience and/or certification pertaining related to the duties of the position may be required.



PREFERRED EXPERIENCE/EDUCATION

Experience
:  Three (3) years performing professional business systems analysis in support of information technology projects at a level comparable to the County of Orange classification of Senior IT Business Analyst or seven (7) years of information technology business analysis related experience that provides the knowledge and abilities identified above.

Education:  Possession of a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

License/Certification:  Possession of a Certified Business Analyst Professional credential from the International Institute of Business Analysis is highly desirable.



PHYSICAL REQUIREMENTS

All Positions:

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation.


Some Positions:

May be required to possess one or more of the following: the ability to climb, bend, stoop, twist and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.



MENTAL REQUIREMENTS

All Positions:

Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.


Some Positions:

May be required to possess the ability to handle emotional client situations effectively.



ADDITIONAL REQUIREMENTS

Additional physical/mental requirements or frequencies may be required, depending upon assignment.  Depending upon assignment, some positions in this class may require possession of a valid California driver’s license, Class C or higher. 



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations.  Work environments may include high levels of noise, dust and/or unpleasant odors.  Occasional early morning, evening, holiday and/or weekend work may be required.


Click here to view the Administrative Manager job classification series.

Classifications

County of Orange
Class Code: 7986 & 7987
Established: 04-01-11

INFORMATION TECHNOLOGY BUSINESS ANALYST I (7986)
INFORMATION TECHNOLOGY BUSINESS ANALYST II (7987)


DEFINITION

Performs professional duties pertaining to the identification of client business needs and the development of technology solutions to resolve business problems; meets with clients to elicit and document business, organizational and/or operational requirements; identifies system changes that are needed in order to respond to regulatory requirements, resolve application problems, and/or to improve business efficiency and effectiveness; serves in a facilitator and liaison capacity to combine business expertise in one or more program and/or functional areas with information technology to analyze and translate departmental business requirements into system requirements; performs other related duties as assigned.



CLASS CHARACTERISTICS

IT Business Analyst I - This is the entry-level class in the Business Analyst series. Incumbents work under general supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. This class is distinguished from the class of IT Business Analyst II because incumbents in that class have more experience and work on larger, more complex systems and projects.

IT Business Analyst II - This is the journey-level class in the Business Analyst series. Incumbents in this class are distinguished from IT Business Analyst I by the performance of the full range of duties, which may include serving as a project lead over small to medium-sized technology projects. Incumbents at this level work under minimal direction, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific scope and requirements in order to meet assigned business problems.

This class is distinguished from the class of Senior Business Analyst because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing multiple projects that are larger in size and scope, requiring the support of multiple staff and/or significant resource management


EXAMPLES OF DUTIES

Both Class Levels

  1. Consults with functional unit management and personnel to identify, analyze, define and document business requirements related to the development of new systems, or changes to existing systems or business processes; works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes; captures information using interviews, questionnaires, observation, document review and/or other methods.
  2. Provides input and recommendations regarding current and proposed business practices and the options for translating such practices into effective system deployments.
  3. Performs gap/fit analyses and application assessments to identify potential system development and/or modification needs; documents requirements, develops as-is and to-be flow diagrams to document current and future processes.
  4. Reviews hierarchical logic charts, software requirements/specifications and procedure manuals to identify application linkages and relationships and determine the broad impact of proposed changes; prepares business rules and specifications.
  5. Reviews and analyzes legislation, regulations, policies procedures, data audits, reports/logs, and/or other documents to define business process and/or application problems; analyzes computer and/or data error information.
  6. Performs and/or coordinates system testing processes in a non-production environment; writes or provides assistance in writing user acceptance test (UAT) cases and validates UAT; performs comprehensive application test cases and scenarios to validate application requirements, functionality and business processes; documents test results.
  7. Develops training material and provides training to system users regarding new or modified business systems.
  8. Coordinates the release of program changes between the business users and the appropriate Information Technology staff.
  9. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  10. Performs other related duties as assigned.


IT Business Analyst II


In addition to the duties listed above:

  1. Works on projects of greater size and complexity than a Business Analyst I.
  2. Identifies opportunities for continued improvements; uses creativity and integrates new approaches in solving problems; addresses and effectively solves organizational concerns/issues.
  3. May provide more advanced business analysis support for projects that are medium in size and scope. Helps develop and monitor project budgets and resources; assists in monitoring vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; works with other IT disciplines to ensure system integration; coordinates project testing and quality assurance processes



MINIMUM QUALIFICATIONS


Knowledge of:

  • Formal methodologies of eliciting, analyzing and documenting business requirements and processes.
  • Formal business analysis processes and standards.
  • The business system development lifecycle and related methodologies.
  • Standard principles and practices of business application development.
  • Standard techniques for identifying and defining logical relationships among data, processes or events.
  • Business case analysis and process modeling.
  • Quality management and testing.
  • Technical writing; audience analysis, document design, understanding institutional structures, standards and styles.
  • Use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams and implementation diagrams.
  • Unified Modeling Language (UML) and it's use to specify, visualize, construct, and document the artifacts of software systems and business models
  • Fundamental computer concepts, networks and communications, operating systems, relational databases, the Internet and World Wide Web, software programming concepts, IT based supply chain management, enterprise resource planning, customer relationship management and evaluating commercially available software solutions.
  • Use case development, testing and validation of requirements..
  • Methods of conducting effective meetings.
  • Basic principles and practices of project management.
  • Standard principles and practices of customer service.
  • Standard methods and techniques of developing and presenting technical documentation and training materials.
  • Principles and methods of providing information systems user training.


Ability to:

  • Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications that can be successfully executed by Information Technology teams.
  • Identify opportunities for business process and system improvements.
  • Develop effective solutions for complex issues.
  • Present to, and discuss information with, a wide variety of audiences.
  • Develop and make well-organized and effective oral presentations.
  • Test and troubleshoot routine application problems/changes and recommend/implement solutions.
  • Respond appropriately to customer service requests.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Learn and utilize specialized terminology and processes as needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer software and hardware.
  • Provide leadership on routine projects involving the planning, designing and implementation of business system solutions.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


IT Business Analyst I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


IT Business Analyst II:

Experience: Two (2) years performing business analysis at a level that is comparable to the County of Orange class of IT Business Analyst I.

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.
Additional physical/mental requirements or frequencies may be required, depending upon assignment.



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7978 & 7979
Established: 04-01-11

INFORMATION TECHNOLOGY DATABASE ADMINISTRATOR I (7978)
INFORMATION TECHNOLOGY DATABASE ADMINISTRATOR II (7979)


DEFINITION

Performs professional duties that emphasize responsibility for the performance, integrity and security of one or more databases; administers, manages, designs, documents and evaluates a variety of database management systems; ensures that data remains consistent across the database(s) and that data is clearly defined; ensures that users can access the data concurrently in a form that meets business needs; ensures appropriate data security and disaster recovery; may serve as a project lead over routine technology projects that are small or medium in size and scope, and require limited staff and resources; performs other related duties as assigned.



CLASS CHARACTERISTICS

IT Database Administrator I - This is the entry-level class in the IT Database Administration professional series. Positions in this class are distinguished from IT Database Administrator II by the performance of less than the full range of duties assigned to the IT Database Administrator II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.

IT Database Administrator II - This is the journey-level class in the IT Database Administrator series. Positions in this class are distinguished from IT Database Administrator I by the performance of the full range of duties, which may include serving as a project lead on routine projects. Incumbents receive occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve more complex problems. Incumbents in this class may perform lead duties.

This class is distinguished from the class of Senior IT Database Administrator because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing projects that are large in size and scope, requiring the support of multiple staff and/or the procurement/utilization of significant resources.



EXAMPLES OF DUTIES

  1. Designs, analyzes, develops, maintains and administers database solutions; captures basic database requirements; plans, determines and implements database hardware/software configurations, taking into consideration both front end user accessibility and back end organization needs; creates standard database menu formats.
  2. Refines database logical designs into specific data models; refines physical designs to meet system storage requirements.
  3. Develops support programs as needed to transfer, extract, transform and load data into databases and extract and transfer data between databases.
  4. Monitors and optimizes database performance. Writes scripts to support database monitoring and administration tasks.
  5. Installs and tests new versions of database management systems; plans and implements upgrades; regularly tests hardware and software to ensure optimal functionality.
  6. Controls user access permissions and privileges; identifies and resolves database security issues; provides recommendations to improve performance and security.
  7. Ensures that database storage, archiving, backup and recovery procedures are functioning correctly; plans for capacity needs.
  8. Researches and responds to customer complaints regarding database functionality; investigates, analyzes and resolves a wide variety of database-related problems; troubleshoots failures and makes corrections to ensure business continuity.
  9. Writes database documentation, including data standards, procedures and definitions.
  10. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  11. Performs other related duties as assigned.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Information technology operating systems, hardware, software and database components similar to those being used by the hiring department.
  • Principles, practices, standards, terminology, protocols, and trends in database engineering and administration.
  • The functions, features and benefits of database management platforms and associated structures.
  • Database design methods and techniques.
  • Best practice database design and software framework development.
  • Database security methods, procedures and best practices.
  • Applications development and support practices.
  • Database performance tuning.
  • Current industry standard database technology standards.
  • Techniques for defining logical relationships among data, processes and events.
  • Principles and practices of project management.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Analyze, develop, maintain and administer databases and database management systems similar to those being used by the hiring department.
  • Test and troubleshoot database performance problems and implement solutions to correct such problems.
  • Respond appropriately to customer service requests.
  • Plan, design and implement new database systems.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Read, understand and apply technical information pertaining to computer software and hardware.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both in orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


IT Database Administrator I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


IT Database Administrator II:

Experience: Two years of experience that is comparable to a County of Orange IT Database Administrator I

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL AND MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7961 & 7962
Established: 04-01-11

INFORMATION TECHNOLOGY NETWORK ENGINEER I (7961)
INFORMATION TECHNOLOGY NETWORK ENGINEER II (7962)


DEFINITION

Performs professional duties pertaining to the analysis, development, maintenance and administration of computer networks to meet business needs; implements network configurations; analyzes network systems/structures for stable and reliable connectivity; monitors network traffic, performance and security; investigates, analyzes and resolves network-related problems; recommends network changes to enhance services; provides professional support on network-related projects that are small or medium in size and scope and require limited staff and resources; performs other related duties as assigned.

IT Network Engineer I/II positions may be assigned to independently administer a Local Area Network (LAN) infrastructure or may provide support for a Wide Area Network (WAN). In general, the duties assigned to an IT Network Engineer I/II emphasize network administration, maintenance and problem analysis/resolution. Incumbents may also maintain and administer network components such as network appliances and peripheral equipment and may provide professional support for network development projects.



CLASS CHARACTERISTICS

IT Network Engineer I - This is the entry-level class in the professional IT Network Engineering series. Positions in this class are distinguished from IT Network Engineer II by the performance of less than the full range of duties assigned to the Network Engineer II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.

IT Network Engineer II - This is the journey-level class in the IT Network Engineer series. Positions in this class are distinguished from IT Network Engineer I by the performance of the full range of duties, which may include serving as a project lead over routine technology projects. Incumbents receive occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve routine problems. Incumbents in this class may perform lead duties.

This class is distinguished from the class of Senior IT Network Engineer because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing network and platform projects that are large in size and scope, requiring the support of multiple staff and the procurement/utilization of significant resources.



EXAMPLES OF DUTIES

Both Class Levels

  1. Analyzes, develops, maintains and administers network infrastructures and systems; plans, determines and implements network hardware/software configurations including VOIP, wireless equipment, hubs, switches, routers, cabling.
  2. Plans and implements network upgrades; tests hardware and software to ensure optimal functionality.
  3. Monitors network and server traffic, performance and security using a variety of evaluation tools; analyzes traffic patterns; checks network logs to detect intruders; writes scripts to support network monitoring and network administration tasks.
  4. Identifies and resolves network security issues; provides recommendations to improve network performance and security.
  5. Researches and responds to customer complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity.
  6. Helps implement security for web browsing, sensitive data access, and password issues; performs and/or coordinates activities pertaining to business continuity and disaster recovery; performs critical network configuration backup, network database backup, and network recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors.
  7. Assists with network design, development and maintenance projects by researching resources, timelines and other issues; analyzes potential issues pertaining to geographic location, capacity, technology/knowledge resources, and interface requirements for connectivity with other systems; plans and coordinates work in conjunction with other teams that may be affected; executes project implementations.
  8. Coordinates assigned network activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details.
  9. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  10. Prepares technical documentation and procedural manuals including detailed project plans, network diagrams, circuit schematics and user training materials.
  11. Performs other related duties as assigned.


IT Network Engineer II


In addition to the duties listed above:

  1. Works on network projects of greater size and complexity.
  2. May provide more advanced professional support for network-related projects that are medium in size and scope. Helps develop and monitor project budgets and resources; assists in monitoring vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Information technology operating systems and hardware and software components similar to those being used by the hiring department.
  • Principles, practices, standards, terminology, protocols, and trends in network engineering and administration within large complex organizations.
  • Logical and physical network system designs including network layer standards and how they work together.
  • Network hardware and software such as routers, LAN and WAN switches, cabling and testing equipment.
  • Network routing and switch languages and protocols pertaining to TCP/IP, Ethernet, VLAN, VOIP, and other industry standard network technologies.
  • Technologies pertaining to various types of network cabling (e.g., fiber and Ethernet), network circuits, and other connectivity solutions.
  • Network hardware and software security.
  • Principles of network administration.
  • Internet service infrastructure and data circuits; Internet and Intranet architectures.
  • Networking protocols, documentation, configuration, maintenance and diagnostic procedures/techniques; standard network security policies, techniques and procedures.
  • Telecommunication concepts, principles, protocols, equipment, devices and operational characteristics.
  • Principles and practices of computer hardware and software testing and troubleshooting.
  • Principles and practices of customer service in an information technology environment.
  • Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Analyze, develop, maintain and administer network-related systems, equipment and software similar to that being used by the hiring department.
  • Configure, test, maintain, troubleshoot, and repair complex data, voice and video network equipment.
  • Troubleshoot a variety of technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to customer service requests.
  • Plan and evaluate new systems and equipment.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Learn and utilize specialized terminology if needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both in orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


IT Network Engineer I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


IT Network Engineer II:

Experience: Two years of experience that is comparable to a County of Orange IT Network Engineer I

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7982 & 7983
Established: 04-01-11

INFORMATION TECHNOLOGY SECURITY ADMINISTRATOR I (7982)
INFORMATION TECHNOLOGY SECURITY ADMINISTRATOR II (7983)


DEFINITION

Performs professional duties to support and maintain the Agency's information technology security environment; assists with network security implementation and maintenance. May serve as a project lead over routine technology projects that are small or medium in size in scope, and require limited staff and resources; performs other related duties as assigned.



CLASS CHARACTERISTICS

IT Security Administrator I - This is the entry-level class in the IT Security Administration professional series. Positions in this class are distinguished from IT Security Administrator II by the performance of less than the full range of duties assigned to the IT Security Administrator II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.


IT Security Administrator II
- This is the journey-level class in the IT Security Administration series. Positions in this class are distinguished from IT Security Administrator I by the performance of the full range of duties. Incumbents receive occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required to meet assigned objectives and solve problems. Incumbents in this class may perform lead duties.

This class is distinguished from the class of Senior IT Security Administrator because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing large, complex security projects requiring the support of multiple staff and the procurement/utilization and management of significant resources.



EXAMPLES OF DUTIES

  1. Maintains the information security program for servers, networks, database and mainframe systems.
  2. Develops policies for Local Area Network (LAN), Wide Area Network (WAN), mainframe, server and desktop security; assists with maintenance of security controls.
  3. Attends committees, task forces and meetings to identify, resolve and administer security-related issues and activities.
  4. Assists in the identification and analysis of potential security threats that could harm or destroy information assets; interacts and communicates with other government agencies to stay aware of security issues; as appropriate, assists in the issuance of information regarding the identification, avoidance and mitigation of security threats.
  5. Participates in information security audits to identify security weaknesses.
  6. Participates in operations incident response teams; assists in the collaborative development and enforcement of information technology security policies; participates in security architecture project reviews, audits and e-discovery efforts.
  7. Reviews research on information technology security directions, emerging technologies and information technology management approaches.
  8. Prepares reports, correspondence and other documents; participates on committees; attends meetings, conferences and training sessions.
  9. Performs other related duties as assigned.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Knowledge of information security principles, best practices and legislation that affects the agencies security posture.
  • Concepts, principles and practices of LAN and WAN design, development, protocols, security and administration.
  • Operations, services and security related capabilities and limitations of a database administration program.
  • Information technology and systems management best practices.
  • New developments in information technology and their relevance to current business needs and security strategies.
  • Familiarity with computer operating systems, hardware, software and languages used in the County.
  • The operations, services, concepts, terms and security related activities common to a comprehensive, state-of-the-art information systems program.
  • Principles pertaining to the information system development lifecycle; application design principles.
  • Principles and practices of customer service.


Ability to:

  • Analyze department procedures and data to develop logical security solutions for systems.
  • Collaborate and work with others in a team environment.
  • Participate in complex information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Interpret information system designs, flow charts, report layouts and screen designs.
  • Clearly communicate technical information to a wide variety of users.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both verbally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


IT Security Administrator I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required. Certifications such as CISSP, SSCP, CAP, and CSSLP may be required


IT Security Administrator II:

Experience: Two (2) years performing security administration and analysis at a level that is comparable to the Orange County class of IT Security Administrator I.

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required. Certifications such as CISSP, SSCP, CAP, and CSSLP may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7952
Established: 04-01-11

INFORMATION TECHNOLOGY SUPERVISOR


DEFINITION

Supervises a group of information technology (IT) staff in one of the following technology disciplines: Application Development, Network, Security, Database or General Technology Support; performs other related duties as assigned.



CLASS CHARACTERISTICS

This is a full supervisory-level class where incumbents work under general direction, and broad policies. Although incumbents may supervise a variety of professional, technical and/or other support staff, the preponderant responsibility assigned to positions in this class is to directly supervise the operations and staff within an information technology work unit.



EXAMPLES OF DUTIES

  1. Supervises a group of technology professionals within an assigned technology work unit. Selects, trains and directs staff; schedules, assigns and evaluates work; procures and provides resources to staff as needed; monitors and evaluates staff performance and quality of work; initiates informal and formal disciplinary actions as necessary.
  2. Develops and recommends work unit goals, objectives, policies and procedures; maintains procedure manuals and other unit documentation; plans and prioritizes work strategies for self and subordinates; creates workflow processes; identifies and recommends staffing changes in response to workload requirements.
  3. Assists in administering and monitoring departmental budgets; tracks and monitors expenses for assigned areas; researches costs for new hardware, software and other items and prepares reports and recommendations.
  4. Designs, directs and oversees work unit quality assurance activities.
  5. May manage complex technology projects requiring the support of multiple diverse staff and the procurement/utilization of specialized resources; develops and monitors project budgets and resources; monitors and manages vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; manages the use of project resources based on project specifications; designs and directs project testing and quality assurance processes.
  6. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  7. Performs other related duties as assigned.



MINIMUM QUALIFICATIONS


Note: technology discipline-based knowledge and ability requirements may differ, and are subject to area of assignment.

Knowledge of:

  • Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management.
  • Principles and practices of supervision and leadership.
  • Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems.
  • Project management principles and techniques.
  • Principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks.
  • Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program.
  • Advanced information technology development lifecycle and design principles.
  • Advanced methods and techniques of evaluating business need requirements to provide technology solutions.
  • Database concepts.
  • Operational characteristics of local and wide area network systems.
  • Operational characteristics of communication systems, equipment and devices.
  • Principles and methods of troubleshooting computer hardware, software and network problems.
  • Principles and practices of customer service.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Supervise a unit of subordinate employees who perform professional information technology work.
  • Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner.
  • Develop and maintain comprehensive procedures manuals and documentation.
  • Assist with development and administration of the budget for the assigned unit.
  • Perform professional level applications, systems and network analysis and administration duties.
  • Coordinate and administer a variety of information technology projects.
  • Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
  • Communicate technical information to a wide variety of users.
  • Interpret and apply complex and technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively, both verbally and in writing.
  • Establish and maintain effective working relationships with those encountered during the course of the work.


Experience: Three (3) years performing at a level that is comparable to an Orange County class of Senior IT Professional in a specific discipline; AND

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the appointing department may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; infrequent pushing/pulling; infrequent bending, kneeling, squatting and crawling; infrequent lifting up to 25 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment.



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7964 & 7966
Established: 04-01-11

INFORMATION TECHNOLOGY SYSTEMS ENGINEER I (7964)
INFORMATION TECHNOLOGY SYSTEMS ENGINEER II (7966)


DEFINITION

Performs professional duties pertaining to the analysis, development, maintenance and administration of servers to meet business needs; implements server configurations; analyzes server systems/structures for stability and reliability, monitors server traffic, performance and security; investigates, analyzes and resolves server-related problems; recommends server changes to enhance services; provides professional support on server-related projects that are small or medium in size and scope and required limited staff and resources; performs other related duties as assigned.

These positions may be assigned to independently administer agency network operating systems, directory services, distributed server systems and storage solutions. The duties emphasize server administration, maintenance and problem analysis/resolution. Incumbents may also maintain and administer devices such as SANS (Storage Area Networks) and peripheral equipment and may provide professional support for network and application development projects.



CLASS CHARACTERISTICS

IT Systems Engineer I - This is the entry-level class in the professional IT System Engineering series. Positions in this class are distinguished from IT System Engineer II by the performance of less than the full range of duties assigned to the System Engineer II level. Incumbents work initially under general supervision while learning job tasks, progressing to reduced direction as the procedures and processes of the assigned areas of responsibilities are learned.

IT Systems Engineer II - This is the journey-level class in the IT System Engineer series. Positions in this class are distinguished from IT System Engineer I by the performance of the full range of duties, which may include serving as a project lead over routine technology projects. Incumbents receive occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required to meet assigned objectives and solve routine problems. Incumbents in this class may perform lead duties.

This class is distinguished from the class of Senior IT System Engineer because incumbents in that class may perform supervisory and/or advanced professional duties that include coordinating, administering or managing network and platform projects that are large in size and scope, requiring the support of multiple staff and the procurement/utilization of significant resources.



EXAMPLES OF DUTIES

Both Class Levels

  1. Analyzes, develops, maintains and administers server infrastructures and systems; plans, determines and implements server hardware/software configurations including domain controllers, email and file servers, distributed application systems, software and security patch distribution servers, terminal services servers, and virtual servers.
  2. Plans and implements server upgrades; tests hardware and software to ensure optimal functionality.
  3. Monitors server performance, reliability and security using a variety of evaluation tools; analyzes server usage patterns; checks server logs to detect intruders; writes scripts to support server administration tasks.
  4. Identifies and resolves server security issues; provides recommendations to improve server performance and security.
  5. Researches and responds to customer complaints regarding server and application functionality; investigates, analyzes and resolves a wide variety of server-related problems; troubleshoots server failures and problems and re-establishes server functionality to ensure business continuity.
  6. Helps implement security for file sharing, sensitive data access, and password issues; performs and/or coordinates activities pertaining to business continuity and disaster recovery; performs critical server configuration backup, server database backup, and server recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors.
  7. Assists with server design, development and maintenance projects by researching resources, timelines and other issues; analyzes potential issues pertaining to geographic location, capacity, technology/knowledge resources, and interface requirements for connectivity with other systems; plans and coordinates work in conjunction with other teams that may be affected; executes project implementations.
  8. Coordinates assigned server activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details.
  9. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
  10. Prepares technical documentation and procedural manuals including detailed project plans, server diagrams, and user training materials.
  11. Performs other related duties as assigned.


IT Systems Engineer II


In addition to the duties listed above:

  1. Works on server projects of greater size and complexity.
  2. May provide more advanced professional support for server-related projects that are medium in size and scope. Helps develop and monitor project budgets and resources; assists in monitoring vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes.



MINIMUM QUALIFICATIONS


Knowledge of:

  • Information technology operating systems, hardware and software components similar to those being used by the hiring department.
  • Principles, best practices, standards, and terminology in system engineering and server administration within large complex organizations.
  • Distributed systems, single servers, mass storage and virtual server design and solutions that address high availability, fault tolerance and load balancing requirements.
  • Server hardware and software such as blade servers, mass storage solutions, tape libraries, and server virtualization and monitoring software.
  • Server operational requirements including configuration, documentation, hardware and software upgrade, backup and restore operations.
  • Technologies pertaining to various types of server connectivity solutions (e.g., fiber and Ethernet).
  • Server hardware and software security.
  • Principles of server administration.
  • Internet service infrastructure; Internet and Intranet architectures.
  • Network operating system, directory services and web application protocols, documentation, configuration, maintenance and diagnostic procedures/techniques; standard server security policies, techniques and procedures.
  • Directory services and network operating system concepts, principles, and operational characteristics.
  • Principles and practices of computer hardware and software testing and troubleshooting.
  • Principles and practices of customer service in an information technology environment.
  • Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks.
  • Methods and techniques of developing and presenting technical documentation and training materials.


Ability to:

  • Analyze, develop, maintain and administer server-related systems, equipment and software similar to that being used by the hiring department.
  • Configure, test, maintain, troubleshoot, and repair complex server, storage and peripheral equipment.
  • Troubleshoot a variety of technical server hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to customer service requests.
  • Plan and evaluate new systems and equipment.
  • Plan, organize, prioritize and process work to ensure that deadlines are met.
  • Learn and utilize specialized terminology if needed by the specific assignment.
  • Read, understand and apply technical information pertaining to computer and network systems.
  • Adapt quickly to changes in policies, procedures, assignments and work locations.
  • Communicate effectively both in orally and in writing for technical and non-technical audiences.
  • Establish and maintain effective working relationships with those encountered during the course of the work.

 
IT Systems Engineer I
:

Experience: Two years of directly related experience that demonstrates the competencies and attributes listed above; OR

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.


IT Systems Engineer II:

Experience: Two years of experience that is comparable to a County of Orange IT System Engineer I

Education: Possession of a bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field that has provided the candidate with a sound conceptual understanding of information technology concepts is desired.

Special Requirement: Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the County may be required.



ADDITIONAL REQUIREMENTS

Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher.



PHYSICAL & MENTAL REQUIREMENTS

Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.

Additional physical/mental requirements or frequencies may be required, depending upon assignment



ENVIRONMENTAL CONDITIONS

Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required.

Classifications

County of Orange
Class Code: 7902 & 7905
Established: 04-01-11

INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN I (7902)
INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II (7905)


DEFINITION

Performs a variety of technical duties emphasizing customer support for desktop computer systems and related equipment; serves as a first-level responder for computer hardware/software issues; troubleshoots and repairs system problems and provides technical assistance to customers; monitors, installs, configures and upgrades hardware, software and peripherals; and performs other related duties as assigned.



CLASS CHARACTERISTICS

IT Systems Technician I - This is the entry-level class in the IT Systems Technician series. Positions in this class typically require minimum directly related work experience. Positions in this class are distinguished from IT Systems Technician II by the performance of less than the full range of duties assigned to the IT Systems Technician II level. Incumbents work initially under close supervision while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned.

IT Systems Technician II - This is the journey-level class in the IT Systems Technician series. Positions in this class are distinguished from IT Systems Technician I by the performance of the full range of duties under general supervision. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow.


EXAMPLES OF DUTIES

  1. Provides help desk assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person; receives and logs requests for assistance from end users; utilizes and updates system maintenance logs and other tools to prepare trouble tickets and to track and respond to service requests; verifies the location of the problem by eliciting information from end users regarding the nature of the issue; determines severity of problem and either resolves or refers to higher-level information technology staff.
  2. Conducts an on-site assessment of problems; investigates, troubleshoots, evaluates and resolves a variety of routine computer hardware, software and peripheral equipment problems; determines whether a problem needs to be e