FAQs

Who are our clients?

Risk Management has multiple client responsibilities. It serves all County departments as an internal service agency within the County. However, its broader customer responsibility is to the taxpayer and ratepayer funding each department. The reason for this broader customer base is that the funds provided to each department should support the cost containment and compliance with legal mandates promoting an economical and legal operation. Additionally, each program has its unique clients. Those clients are noted within the service description in each program area.

How do I file a Workers' Compensation claim?

This office provides these benefits only to County employees and others who have been specifically designated by law or action of the Board of Supervisors. This is not a program open to the general public. If you are not a County employee and have been injured at your employment, contact your employer for assistance. If unsure, call the Office of Risk Management reception (714) 285-5500 and ask to speak with staff in the Workers’ Compensation Program. Staff will assist you in determining your potential eligibility for these services and provide the correct forms and resources.

How do I file a claim for damage to my property or injury to myself which I believe was caused by an action of the County or its employee?

Click here to access the Liability Claim Form and complete as instructed. If you do not have the ability to print the form, call the Office of Risk Management at (714) 285-5500 and request that a “Verified Claim Form” is sent to you. The instructions for completing and filing this claim form will be mailed to you at the address that you specify, or sent to you by fax, if you so request.