In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser.
 
Orange County Contact the County Orange County Seal
Contact Us
spacer

OC Home >> Social Services Agency >> Contact Us >> Request for Records

Request for Records

Subpoenas for Social Services Agency (SSA) Records

Subpoenas for records of SSA clients must be personally served.  The release of records or disclosure of client information will be subject to existing federal, state, and county regulations.  Each subpoena will be evaluated according to the type of request, the program or service provided to the client, and whether or not the records are confidential, in which case they will not be released.

Generally, the fact that an individual is a past or present client of Social Services Agency (SSA) or has applied for benefits is confidential and will not be disclosed.  Further, in most cases SSA is prevented by law from releasing records relating to SSA clients.

Please note that for Children and Family Services (CFS), unless the requestor is a party to a pending dependency case in Orange County Juvenile Court, the requestor must first file a Welfare & Institutions Code § 827 petition and obtain authorization to receive copies of CFS records from the Presiding Judge of Orange County Juvenile Court before SSA will release any CFS records.

Subpoenas for records of SSA clients must be personally served at the following locations, according to the specific kind of records being subpoenaed:

Adult Protective Services, In-Home Support Services:

Custodian of Records
1505 E. Warner St.
Santa Ana, CA 92705
Phone 714-825-3061


AFDC/CalWORKs, Food Stamps, General Relief, and Medi-CAL:

Custodian of Records
888 N. Main St.
Santa Ana, CA 92701
Phone: 714-541-7405


Children and Family Services:

Custodian of Records
800 N. Eckhoff
Orange, CA 92868
Phone: 714-704-8807


Fees for Subpoenaed Records

Production of Records
The production of records pursuant to a subpoena requires an advance minimum payment of $15.00, however, a reasonable cost may also apply, such as: payment of 15 cents per page for photocopying, 20 cents per page for copying from microfilm, postage, clerical costs for locating and making records available not to exceed $24 per hour, calculated to the nearest quarter hour, or any actual costs charged by any third person for retrieval/return of records.

Court Appearance

Generally, an advance deposit fee of $150 per day is required at the time of service of a civil subpoena for appearance at a trial or hearing. A demand for payment for the full amount will be billed to the requesting party after the testimony is complete.

spacer
Popular Links 
Related Agencies 
Related Links